Complaints & Recalls
Official Safety Recalls - Important!
75 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S72
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2025 Aviator, and Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, folding, or sliding unexpectedly while driving.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S67
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles previously repaired incorrectly under recall number 23V-342. The video output may fail, preventing the rearview camera image from displaying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S27
Recall Date: Mar 14, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles previously repaired incorrectly under recall numbers 23V-199 or 22V-255. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S22
Recall Date: Mar 14, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer and Aviator vehicles. The seat belt buckle anchor bolts at one or more seating positions may be improperly secured. Additionally, vehicles may have an improperly secured seat belt retractor anchor bolt and/or seat belt anchor bolt at the second-row center seating position, if equipped.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S09
Recall Date: Feb 14, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 24C39
Recall Date: Nov 8, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with the Police Interceptor Utility Package. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 24S52
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Explorer vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 20C19
Recall Date: Mar 8, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S55
Recall Date: Oct 6, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Lincoln Aviator and Ford Explorer vehicles equipped with 3.0L PHEV engines. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S53
Recall Date: Sep 8, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S23
Recall Date: May 12, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer Police Interceptor Utility vehicles equipped with a 12.1-inch Integrated Computer Screen (ICS). When the Display On/Off Button is used to turn the display to "Off" prior to placing the vehicle in reverse, the backup camera rearview image will not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23C14
Recall Date: Apr 28, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L RWD, 3.3L GAS, 3.3L FHEV, or 3.0L ST powertrain. The previous powertrain control module (PCM) update completed under recall 22V-255 did not include the automatic electronic parking brake feature when the vehicle is shifted to park, as intended. In addition, the rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S16
Recall Date: Mar 24, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L engine and 10R60 automatic transmission. An unintentional powertrain control module (PCM) reset may occur while the vehicle is in motion and result in park system damage.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S05
Recall Date: Feb 10, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S02
Recall Date: Jan 23, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer, Lincoln Corsair, and Lincoln Aviator vehicles equipped with 360-degree cameras. The video output may fail, preventing the rearview camera image from displaying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21S44
Recall Date: Sep 22, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Lincoln Aviator and Ford Explorer vehicles. The rear lower control arm (RLCA) bolts that attach the rear lower control arms to the wheel knuckles may not have been heat-treated, which could cause them to break.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21S11
Recall Date: Mar 10, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer and Lincoln Aviator vehicles. The right hand motor mount fasteners may have been incorrectly tightened, and may loosen over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S72
Recall Date: Dec 17, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Explorer vehicles equipped with 2.3L engines and 19 gallon fuel tanks. The fuel tank inlet check valve may not be fully welded to the fuel tank shell.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S68
Recall Date: Nov 24, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles equipped with a 2.0L or 3.3L engine and a 10 Speed Automatic Transmission with the All Wheel Drive package. The drive shaft may fracture along the weld seam.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S65
Recall Date: Nov 10, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20C19
Recall Date: Sep 23, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Explorer vehicles. The affected vehicles are equipped with second row center seat belt buckles that may not be properly secured to the seat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S50
Recall Date: Sep 10, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Explorer and 2020 Lincoln Aviator vehicles. The side air bag and/or seat back module attachments may not have been properly tightened in the front seat backs.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S48
Recall Date: Aug 21, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles. Over time, the protective sleeve on the vapor fuel line may chafe through the plastic liquid fuel line and cause a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S49
Recall Date: Dec 4, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Ford Explorer vehicles equipped with 2.3L or 3.3L engines. The wiring harness may not have been properly secured and may contact the air conditioner compressor (A/C) pulley, potentially damaging the harness or the A/C belt.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S32
Recall Date: Sep 30, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19C07
Recall Date: Aug 28, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles. The Manual Park Release (MPR) cover may not be installed. In addition, the vehicles may be in Factory Mode, which disables warning alerts and does not display the transmission gear selected. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 114, "Theft Prevention" and 102, "Trans Shift Lever Seq/Starter Interlock/Trans Braking Effect."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19C06
Recall Date: Aug 5, 2019
Consumer Complaints
1.3K ComplaintsFord Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Panoramic sunroof shade came off track causing it to sag.
Corrective Action:
Panoramic sunroof shade came off track causing it to sag.
Additional Notes:
Panoramic sunroof shade came off track causing it to sag.
Mfg Campaign: 11660193
Recall Date: May 10, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2020 Ford Explorer. The contact stated that while driving at approximately 15 MPH, the vehicle jolted and failed to shift into gear as intended while the gear lever was used. No warning lights illuminated. The vehicle was taken to a local dealer where it was diagnosed with a transmission failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 78,000.
Corrective Action:
The contact owns a 2020 Ford Explorer. The contact stated that while driving at approximately 15 MPH, the vehicle jolted and failed to shift into gear as intended while the gear lever was used. No warning lights illuminated. The vehicle was taken to a local dealer where it was diagnosed with a transmission failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 78,000.
Additional Notes:
The contact owns a 2020 Ford Explorer. The contact stated that while driving at approximately 15 MPH, the vehicle jolted and failed to shift into gear as intended while the gear lever was used. No warning lights illuminated. The vehicle was taken to a local dealer where it was diagnosed with a transmission failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 78,000.
Mfg Campaign: 11659973
Recall Date: May 9, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Currently have my vehicle in for a recall notice and mentioned to the Ford service staff that the transmission makes a jerking motion when engaged in a low gear but no warning lights are lit up. Technician states I need an entire new transmission and my vehicle is just barely out of the powertrain warranty. Ford refuses to replace transmission on their dime because its out of warranty. However, I've researched and found multiple complaints of people experiencing the same problem that just barely out of warranty their Ford transmissions are failing and need complete replacement too. Why is this not a recall issue with Ford!? My issue could create a safety issue if it completely failed without warning while I was driving. A car transmission typically lasts between 100,000 to 200,000 miles, or approximately 7 to 10 years for most drivers, yet mine is only 5 years old and 65,000 miles when it failed.
Corrective Action:
Currently have my vehicle in for a recall notice and mentioned to the Ford service staff that the transmission makes a jerking motion when engaged in a low gear but no warning lights are lit up. Technician states I need an entire new transmission and my vehicle is just barely out of the powertrain warranty. Ford refuses to replace transmission on their dime because its out of warranty. However, I've researched and found multiple complaints of people experiencing the same problem that just barely out of warranty their Ford transmissions are failing and need complete replacement too. Why is this not a recall issue with Ford!? My issue could create a safety issue if it completely failed without warning while I was driving. A car transmission typically lasts between 100,000 to 200,000 miles, or approximately 7 to 10 years for most drivers, yet mine is only 5 years old and 65,000 miles when it failed.
Additional Notes:
Currently have my vehicle in for a recall notice and mentioned to the Ford service staff that the transmission makes a jerking motion when engaged in a low gear but no warning lights are lit up. Technician states I need an entire new transmission and my vehicle is just barely out of the powertrain warranty. Ford refuses to replace transmission on their dime because its out of warranty. However, I've researched and found multiple complaints of people experiencing the same problem that just barely out of warranty their Ford transmissions are failing and need complete replacement too. Why is this not a recall issue with Ford!? My issue could create a safety issue if it completely failed without warning while I was driving. A car transmission typically lasts between 100,000 to 200,000 miles, or approximately 7 to 10 years for most drivers, yet mine is only 5 years old and 65,000 miles when it failed.
Mfg Campaign: 11659211
Recall Date: May 6, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
See attached document for complaint
Corrective Action:
See attached document for complaint
Additional Notes:
See attached document for complaint
Mfg Campaign: 11659276
Recall Date: May 6, 2025
Ford Motor Company
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION
Potential Consequences:
See attached document for complaint
Corrective Action:
See attached document for complaint
Additional Notes:
See attached document for complaint
Mfg Campaign: 11659276
Recall Date: May 6, 2025
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The cloth cover for the panoramic sun roof came off the tracks. Now when you retract the cover, it all comes down into the cabin seriously blocking drivers visibility to the back. I am unable to get the cloth cover back into the track mechanism.
Corrective Action:
The cloth cover for the panoramic sun roof came off the tracks. Now when you retract the cover, it all comes down into the cabin seriously blocking drivers visibility to the back. I am unable to get the cloth cover back into the track mechanism.
Additional Notes:
The cloth cover for the panoramic sun roof came off the tracks. Now when you retract the cover, it all comes down into the cabin seriously blocking drivers visibility to the back. I am unable to get the cloth cover back into the track mechanism.
Mfg Campaign: 11659048
Recall Date: May 5, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
At 84000 miles, just roughly 6k after my "extended warranty" expires ford says my transmission needs to be replaced. I had an issue with my transmission September 07, 2023, they looked at it verified it was slipping and the fluid was dirty but did nothing to replace it at that time acting like that was normal. Ok. It would have and should be covered under the warranty I paid for, they took advantage of me because I'm a women. I have the paperwork from that and I would like someone to reach out to me personally. On top of that there is a recall on other 2020 ford explorer with the exact same engine and transmission as mine. At 84000 miles I should not be looking at replacing a 10,000$ transmission! Especially when they should have fixed it the first time.
Corrective Action:
At 84000 miles, just roughly 6k after my "extended warranty" expires ford says my transmission needs to be replaced. I had an issue with my transmission September 07, 2023, they looked at it verified it was slipping and the fluid was dirty but did nothing to replace it at that time acting like that was normal. Ok. It would have and should be covered under the warranty I paid for, they took advantage of me because I'm a women. I have the paperwork from that and I would like someone to reach out to me personally. On top of that there is a recall on other 2020 ford explorer with the exact same engine and transmission as mine. At 84000 miles I should not be looking at replacing a 10,000$ transmission! Especially when they should have fixed it the first time.
Additional Notes:
At 84000 miles, just roughly 6k after my "extended warranty" expires ford says my transmission needs to be replaced. I had an issue with my transmission September 07, 2023, they looked at it verified it was slipping and the fluid was dirty but did nothing to replace it at that time acting like that was normal. Ok. It would have and should be covered under the warranty I paid for, they took advantage of me because I'm a women. I have the paperwork from that and I would like someone to reach out to me personally. On top of that there is a recall on other 2020 ford explorer with the exact same engine and transmission as mine. At 84000 miles I should not be looking at replacing a 10,000$ transmission! Especially when they should have fixed it the first time.
Mfg Campaign: 11658833
Recall Date: May 4, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Powertrain malfunction/reduced power came on when I came home from work as I pulled in my driveway. The check engine light comes on and off for the past week or two prior to the powertrain malfunction.
Corrective Action:
Powertrain malfunction/reduced power came on when I came home from work as I pulled in my driveway. The check engine light comes on and off for the past week or two prior to the powertrain malfunction.
Additional Notes:
Powertrain malfunction/reduced power came on when I came home from work as I pulled in my driveway. The check engine light comes on and off for the past week or two prior to the powertrain malfunction.
Mfg Campaign: 11658547
Recall Date: May 2, 2025
Ford Motor Company
Defect Description:
SEAT BELTS
Potential Consequences:
The contact owns a 2020 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V093000 (SEAT BELTS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2020 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V093000 (SEAT BELTS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2020 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V093000 (SEAT BELTS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11658550
Recall Date: May 2, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2020 Ford Explorer. The contact stated that while driving at approximately 30 MPH, the transmission unexpectedly downshifted and the vehicle lost motive power while the accelerator pedal was depressed. No warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the failure was linked to Technical Service Bulletin: 20 – 2305. The contact was informed that the A-clutch and transmission front support needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 64,000.
Corrective Action:
The contact owns a 2020 Ford Explorer. The contact stated that while driving at approximately 30 MPH, the transmission unexpectedly downshifted and the vehicle lost motive power while the accelerator pedal was depressed. No warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the failure was linked to Technical Service Bulletin: 20 – 2305. The contact was informed that the A-clutch and transmission front support needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 64,000.
Additional Notes:
The contact owns a 2020 Ford Explorer. The contact stated that while driving at approximately 30 MPH, the transmission unexpectedly downshifted and the vehicle lost motive power while the accelerator pedal was depressed. No warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the failure was linked to Technical Service Bulletin: 20 – 2305. The contact was informed that the A-clutch and transmission front support needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 64,000.
Mfg Campaign: 11658134
Recall Date: May 1, 2025
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was involved in an accident. I was traveling through a green light and a car was coming towards my driver side, they failed to yield. I attempted to accelerate and my transmission slipped prior to impact. I have tried to address this concern with Ford in the past and have reported the vehicle jerks on acceleration and when slowing down. You can feel the transmission slip when it is attempting to go from gear to gear.
Corrective Action:
I was involved in an accident. I was traveling through a green light and a car was coming towards my driver side, they failed to yield. I attempted to accelerate and my transmission slipped prior to impact. I have tried to address this concern with Ford in the past and have reported the vehicle jerks on acceleration and when slowing down. You can feel the transmission slip when it is attempting to go from gear to gear.
Additional Notes:
I was involved in an accident. I was traveling through a green light and a car was coming towards my driver side, they failed to yield. I attempted to accelerate and my transmission slipped prior to impact. I have tried to address this concern with Ford in the past and have reported the vehicle jerks on acceleration and when slowing down. You can feel the transmission slip when it is attempting to go from gear to gear.
Mfg Campaign: 11657533
Recall Date: Apr 29, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When driving the vehicle felt sluggish and the 4wd fault came on, on the dashboard. Decided to take it to the dealer and they inspected it and stated the front differential actuator needs to be replaced. It's a component that is electrical and it turns on the four wheel drive and turns it off when not needed. This should be covered by ford since it's a manufacturing error for putting faulty components to control the AWD.
Corrective Action:
When driving the vehicle felt sluggish and the 4wd fault came on, on the dashboard. Decided to take it to the dealer and they inspected it and stated the front differential actuator needs to be replaced. It's a component that is electrical and it turns on the four wheel drive and turns it off when not needed. This should be covered by ford since it's a manufacturing error for putting faulty components to control the AWD.
Additional Notes:
When driving the vehicle felt sluggish and the 4wd fault came on, on the dashboard. Decided to take it to the dealer and they inspected it and stated the front differential actuator needs to be replaced. It's a component that is electrical and it turns on the four wheel drive and turns it off when not needed. This should be covered by ford since it's a manufacturing error for putting faulty components to control the AWD.
Mfg Campaign: 11657350
Recall Date: Apr 28, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
When driving the vehicle felt sluggish and the 4wd fault came on, on the dashboard. Decided to take it to the dealer and they inspected it and stated the front differential actuator needs to be replaced. It's a component that is electrical and it turns on the four wheel drive and turns it off when not needed. This should be covered by ford since it's a manufacturing error for putting faulty components to control the AWD.
Corrective Action:
When driving the vehicle felt sluggish and the 4wd fault came on, on the dashboard. Decided to take it to the dealer and they inspected it and stated the front differential actuator needs to be replaced. It's a component that is electrical and it turns on the four wheel drive and turns it off when not needed. This should be covered by ford since it's a manufacturing error for putting faulty components to control the AWD.
Additional Notes:
When driving the vehicle felt sluggish and the 4wd fault came on, on the dashboard. Decided to take it to the dealer and they inspected it and stated the front differential actuator needs to be replaced. It's a component that is electrical and it turns on the four wheel drive and turns it off when not needed. This should be covered by ford since it's a manufacturing error for putting faulty components to control the AWD.
Mfg Campaign: 11657350
Recall Date: Apr 28, 2025
Ford Motor Company
Defect Description:
SEAT BELTS
Potential Consequences:
The contact owns a 2020 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V093000 (Seat Belts); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2020 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V093000 (Seat Belts); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2020 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V093000 (Seat Belts); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11656685
Recall Date: Apr 25, 2025
Ford Motor Company
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
The contact owns a 2020 Ford Explorer. The contact stated while driving 75 MPH, the sunroof fractured without impact. Additionally, the fractured glass fell onto the contact and all over the interior of the vehicle. The contact sustained cuts from the fractured glass. The contact had not received medical treatment. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 109,000.
Corrective Action:
The contact owns a 2020 Ford Explorer. The contact stated while driving 75 MPH, the sunroof fractured without impact. Additionally, the fractured glass fell onto the contact and all over the interior of the vehicle. The contact sustained cuts from the fractured glass. The contact had not received medical treatment. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 109,000.
Additional Notes:
The contact owns a 2020 Ford Explorer. The contact stated while driving 75 MPH, the sunroof fractured without impact. Additionally, the fractured glass fell onto the contact and all over the interior of the vehicle. The contact sustained cuts from the fractured glass. The contact had not received medical treatment. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 109,000.
Mfg Campaign: 11656846
Recall Date: Apr 25, 2025
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Sun Shade: Sunroof shade guide has lost the bolt securing it to the shade, will need bolt to re-secure. When retracted back sunroof Sun Shade sags, blocking rearview window. Causes driver to be unable to see out back window. No warning lamps. Problem has been inspected by ford dealership. According to ford the bolt that secures the Sun Shade to the sunroof has come out.
Corrective Action:
Sun Shade: Sunroof shade guide has lost the bolt securing it to the shade, will need bolt to re-secure. When retracted back sunroof Sun Shade sags, blocking rearview window. Causes driver to be unable to see out back window. No warning lamps. Problem has been inspected by ford dealership. According to ford the bolt that secures the Sun Shade to the sunroof has come out.
Additional Notes:
Sun Shade: Sunroof shade guide has lost the bolt securing it to the shade, will need bolt to re-secure. When retracted back sunroof Sun Shade sags, blocking rearview window. Causes driver to be unable to see out back window. No warning lamps. Problem has been inspected by ford dealership. According to ford the bolt that secures the Sun Shade to the sunroof has come out.
Mfg Campaign: 11656506
Recall Date: Apr 24, 2025
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Sun Shade: Sunroof shade guide has lost the bolt securing it to the shade, will need bolt to re-secure. When retracted back sunroof Sun Shade sags, blocking rearview window. Causes driver to be unable to see out back window. No warning lamps. Problem has been inspected by ford dealership. According to ford the bolt that secures the Sun Shade to the sunroof has come out.
Corrective Action:
Sun Shade: Sunroof shade guide has lost the bolt securing it to the shade, will need bolt to re-secure. When retracted back sunroof Sun Shade sags, blocking rearview window. Causes driver to be unable to see out back window. No warning lamps. Problem has been inspected by ford dealership. According to ford the bolt that secures the Sun Shade to the sunroof has come out.
Additional Notes:
Sun Shade: Sunroof shade guide has lost the bolt securing it to the shade, will need bolt to re-secure. When retracted back sunroof Sun Shade sags, blocking rearview window. Causes driver to be unable to see out back window. No warning lamps. Problem has been inspected by ford dealership. According to ford the bolt that secures the Sun Shade to the sunroof has come out.
Mfg Campaign: 11656506
Recall Date: Apr 24, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
When accelerating to enter the highway the car loses forward momentum and emits a loud grinding sound from the console area from the transmission
Corrective Action:
When accelerating to enter the highway the car loses forward momentum and emits a loud grinding sound from the console area from the transmission
Additional Notes:
When accelerating to enter the highway the car loses forward momentum and emits a loud grinding sound from the console area from the transmission
Mfg Campaign: 11656436
Recall Date: Apr 23, 2025
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2020 Ford Explorer. The contact stated while driving at approximately 65 MPH and driving over a slight deformation in the road surface, the vehicle was swaying to the left and right with the Electronic Stability Control warning light illuminated. The contact slowed down and regained control of the vehicle. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. Additionally, the contact received notification of NHTSA Campaign Number: 25V093000 (Seat Belts) which linked a failure with NHTSA Campaign Number: 24V493000 (Steering) in the summary; however, the failures were unrelated. The manufacturer was not informed of the failure. The failure mileage was approximately 118,000.
Corrective Action:
The contact owns a 2020 Ford Explorer. The contact stated while driving at approximately 65 MPH and driving over a slight deformation in the road surface, the vehicle was swaying to the left and right with the Electronic Stability Control warning light illuminated. The contact slowed down and regained control of the vehicle. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. Additionally, the contact received notification of NHTSA Campaign Number: 25V093000 (Seat Belts) which linked a failure with NHTSA Campaign Number: 24V493000 (Steering) in the summary; however, the failures were unrelated. The manufacturer was not informed of the failure. The failure mileage was approximately 118,000.
Additional Notes:
The contact owns a 2020 Ford Explorer. The contact stated while driving at approximately 65 MPH and driving over a slight deformation in the road surface, the vehicle was swaying to the left and right with the Electronic Stability Control warning light illuminated. The contact slowed down and regained control of the vehicle. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. Additionally, the contact received notification of NHTSA Campaign Number: 25V093000 (Seat Belts) which linked a failure with NHTSA Campaign Number: 24V493000 (Steering) in the summary; however, the failures were unrelated. The manufacturer was not informed of the failure. The failure mileage was approximately 118,000.
Mfg Campaign: 11656075
Recall Date: Apr 22, 2025
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The contact owns a 2020 Ford Explorer. The contact's husband stated while driving 60 MPH, the brake pedal was depressed, and the vehicle failed to respond. The Forward Collision Avoidance Automatic Emergency Braking warning light illuminated. The vehicle was taken to an independent mechanic and was diagnosed with a possible sensor failure or transmission failure. The vehicle was not taken to the dealer. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 37,000.
Corrective Action:
The contact owns a 2020 Ford Explorer. The contact's husband stated while driving 60 MPH, the brake pedal was depressed, and the vehicle failed to respond. The Forward Collision Avoidance Automatic Emergency Braking warning light illuminated. The vehicle was taken to an independent mechanic and was diagnosed with a possible sensor failure or transmission failure. The vehicle was not taken to the dealer. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 37,000.
Additional Notes:
The contact owns a 2020 Ford Explorer. The contact's husband stated while driving 60 MPH, the brake pedal was depressed, and the vehicle failed to respond. The Forward Collision Avoidance Automatic Emergency Braking warning light illuminated. The vehicle was taken to an independent mechanic and was diagnosed with a possible sensor failure or transmission failure. The vehicle was not taken to the dealer. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 37,000.
Mfg Campaign: 11656132
Recall Date: Apr 22, 2025
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury