Complaints & Recalls
Official Safety Recalls - Important!
47 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2023 Bronco, Explorer, Lincoln Aviator, F-250 SD, F-350 SD, F-450 SD, F-550 SD, 2021-2022 Lincoln Navigator, Mustang, F-150, and 2022 Expedition vehicles. The low-pressure fuel pump may fail, which can result in an engine stall while driving.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S75
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S72
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2025 Aviator, and Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, folding, or sliding unexpectedly while driving.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S67
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles previously repaired incorrectly under recall number 23V-342. The video output may fail, preventing the rearview camera image from displaying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S27
Recall Date: Mar 14, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles previously repaired incorrectly under recall numbers 23V-199 or 22V-255. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S22
Recall Date: Mar 14, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 24C39
Recall Date: Nov 8, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2022 Bronco, F-150, Edge, Explorer, Lincoln Nautilus, and Lincoln Aviator vehicles equipped with either a 2.7L or 3.0L Nano EcoBoost engine. The engine intake valves may break while driving, which can result in engine failure and a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 24S55
Recall Date: Aug 23, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with the Police Interceptor Utility Package. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 24S52
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S55
Recall Date: Oct 6, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Lincoln Aviator and Ford Explorer vehicles equipped with 3.0L PHEV engines. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S53
Recall Date: Sep 8, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S23
Recall Date: May 12, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer Police Interceptor Utility vehicles equipped with a 12.1-inch Integrated Computer Screen (ICS). When the Display On/Off Button is used to turn the display to "Off" prior to placing the vehicle in reverse, the backup camera rearview image will not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23C14
Recall Date: Apr 28, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L RWD, 3.3L GAS, 3.3L FHEV, or 3.0L ST powertrain. The previous powertrain control module (PCM) update completed under recall 22V-255 did not include the automatic electronic parking brake feature when the vehicle is shifted to park, as intended. In addition, the rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S16
Recall Date: Mar 24, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022-2023 F-150, Mustang, Explorer, Bronco, and 2023 Lincoln Aviator vehicles equipped with automatic transmissions. The transmission may contain a loose bolt which could prevent the transmission from engaging the park gear, although the gear shifter position may indicate that the vehicle has been shifted to "PARK."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S06
Recall Date: Feb 10, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L engine and 10R60 automatic transmission. An unintentional powertrain control module (PCM) reset may occur while the vehicle is in motion and result in park system damage.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S05
Recall Date: Feb 10, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S02
Recall Date: Jan 23, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022 Explorer and Ranger vehicles equipped with 2.3L engines. The fuel line may be loose due to improper tightening of the fuel line connection.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S60
Recall Date: Sep 14, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022 Lincoln Aviator and Ford Explorer vehicles. The engine rails may have been improperly heat-treated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection" and 301, "Fuel System Integrity."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22C13
Recall Date: Jun 24, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022 Explorer and Lincoln Aviator vehicles. The fuel filler tube may detach during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 301, "Fuel System Integrity."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22C02
Recall Date: Feb 16, 2022
Consumer Complaints
235 ComplaintsFord Motor Company
Defect Description:
ENGINE
Potential Consequences:
4 days after purchase car started shutting off after cranking. Sometimes it would be just once and sometimes it could be up to 4 times within the first 1-2 min of attempted driving. It would re-crank easily each time but by the time you would reach for seatbelt, it would stall. Sometimes you could put it in gear and drive a few yards and it would stall. This only happened with me in the mornings and no more through the day. It has now been with the local Ford dealership for 3 weeks. They replaced a vapor valve that they believe was stuck open within the first day of having it. When I picked it up and cranked it, it shut off again. Twice while I was at dealership so I left it again. Have not gotten back as of today which is 3 weeks now.
Corrective Action:
4 days after purchase car started shutting off after cranking. Sometimes it would be just once and sometimes it could be up to 4 times within the first 1-2 min of attempted driving. It would re-crank easily each time but by the time you would reach for seatbelt, it would stall. Sometimes you could put it in gear and drive a few yards and it would stall. This only happened with me in the mornings and no more through the day. It has now been with the local Ford dealership for 3 weeks. They replaced a vapor valve that they believe was stuck open within the first day of having it. When I picked it up and cranked it, it shut off again. Twice while I was at dealership so I left it again. Have not gotten back as of today which is 3 weeks now.
Additional Notes:
4 days after purchase car started shutting off after cranking. Sometimes it would be just once and sometimes it could be up to 4 times within the first 1-2 min of attempted driving. It would re-crank easily each time but by the time you would reach for seatbelt, it would stall. Sometimes you could put it in gear and drive a few yards and it would stall. This only happened with me in the mornings and no more through the day. It has now been with the local Ford dealership for 3 weeks. They replaced a vapor valve that they believe was stuck open within the first day of having it. When I picked it up and cranked it, it shut off again. Twice while I was at dealership so I left it again. Have not gotten back as of today which is 3 weeks now.
Mfg Campaign: 11495334
Recall Date: Nov 29, 2022
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2022 Ford Explorer. The contact stated that while the vehicle was stationary and idling in a pharmacy drive-thru line with the auto hold parking feature activated, the vehicle suddenly experienced unintended acceleration and drove forward driving over a median divider and crashing into a parked vehicle. The contact indicated that the auto-hold parking feature was activated but malfunctioned. During the crash, no air bags were deployed and no injuries were reported. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 6,500.
Corrective Action:
The contact owns a 2022 Ford Explorer. The contact stated that while the vehicle was stationary and idling in a pharmacy drive-thru line with the auto hold parking feature activated, the vehicle suddenly experienced unintended acceleration and drove forward driving over a median divider and crashing into a parked vehicle. The contact indicated that the auto-hold parking feature was activated but malfunctioned. During the crash, no air bags were deployed and no injuries were reported. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 6,500.
Additional Notes:
The contact owns a 2022 Ford Explorer. The contact stated that while the vehicle was stationary and idling in a pharmacy drive-thru line with the auto hold parking feature activated, the vehicle suddenly experienced unintended acceleration and drove forward driving over a median divider and crashing into a parked vehicle. The contact indicated that the auto-hold parking feature was activated but malfunctioned. During the crash, no air bags were deployed and no injuries were reported. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 6,500.
Mfg Campaign: 11494582
Recall Date: Nov 22, 2022
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The contact owns a 2022 Ford Explorer. The contact stated while driving at various speeds in the rain, the windshield wipers were engaged but failed to operate as needed. The contact stated that the windshield wipers were not wiping water off the windshield as the rubber on the wiper blades were defective. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 500.
Corrective Action:
The contact owns a 2022 Ford Explorer. The contact stated while driving at various speeds in the rain, the windshield wipers were engaged but failed to operate as needed. The contact stated that the windshield wipers were not wiping water off the windshield as the rubber on the wiper blades were defective. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 500.
Additional Notes:
The contact owns a 2022 Ford Explorer. The contact stated while driving at various speeds in the rain, the windshield wipers were engaged but failed to operate as needed. The contact stated that the windshield wipers were not wiping water off the windshield as the rubber on the wiper blades were defective. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 500.
Mfg Campaign: 11494468
Recall Date: Nov 21, 2022
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The contact owns a 2022 Ford Explorer. The contact stated while driving at various speeds in the rain, the windshield wipers were engaged but failed to operate as needed. The contact stated that the windshield wipers were not wiping water off the windshield as the rubber on the wipers was defective. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 500.
Corrective Action:
The contact owns a 2022 Ford Explorer. The contact stated while driving at various speeds in the rain, the windshield wipers were engaged but failed to operate as needed. The contact stated that the windshield wipers were not wiping water off the windshield as the rubber on the wipers was defective. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 500.
Additional Notes:
The contact owns a 2022 Ford Explorer. The contact stated while driving at various speeds in the rain, the windshield wipers were engaged but failed to operate as needed. The contact stated that the windshield wipers were not wiping water off the windshield as the rubber on the wipers was defective. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 500.
Mfg Campaign: 11494470
Recall Date: Nov 21, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2022 Ford Explorer. The contact stated that while driving at various speeds, the engine randomly disconnected from the transmission and the vehicle started idling while losing motive power while attempting to accelerate. During the failure the message "Brake Applied; Power Reduced" was displayed. The contact indicated that the failure occurred on six separate occasions and lasted approximately four minutes each time. The vehicle was taken to the local dealer who replaced the brake sensors, but the failure continued to occur. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 1,200.
Corrective Action:
The contact owns a 2022 Ford Explorer. The contact stated that while driving at various speeds, the engine randomly disconnected from the transmission and the vehicle started idling while losing motive power while attempting to accelerate. During the failure the message "Brake Applied; Power Reduced" was displayed. The contact indicated that the failure occurred on six separate occasions and lasted approximately four minutes each time. The vehicle was taken to the local dealer who replaced the brake sensors, but the failure continued to occur. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 1,200.
Additional Notes:
The contact owns a 2022 Ford Explorer. The contact stated that while driving at various speeds, the engine randomly disconnected from the transmission and the vehicle started idling while losing motive power while attempting to accelerate. During the failure the message "Brake Applied; Power Reduced" was displayed. The contact indicated that the failure occurred on six separate occasions and lasted approximately four minutes each time. The vehicle was taken to the local dealer who replaced the brake sensors, but the failure continued to occur. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 1,200.
Mfg Campaign: 11492160
Recall Date: Nov 3, 2022
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2022 Ford Explorer. The contact stated that while driving at various speeds, the engine randomly disconnected from the transmission and the vehicle started idling while losing motive power while attempting to accelerate. During the failure the message "Brake Applied; Power Reduced" was displayed. The contact indicated that the failure occurred on six separate occasions and lasted approximately four minutes each time. The vehicle was taken to the local dealer who replaced the brake sensors, but the failure continued to occur. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 1,200.
Corrective Action:
The contact owns a 2022 Ford Explorer. The contact stated that while driving at various speeds, the engine randomly disconnected from the transmission and the vehicle started idling while losing motive power while attempting to accelerate. During the failure the message "Brake Applied; Power Reduced" was displayed. The contact indicated that the failure occurred on six separate occasions and lasted approximately four minutes each time. The vehicle was taken to the local dealer who replaced the brake sensors, but the failure continued to occur. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 1,200.
Additional Notes:
The contact owns a 2022 Ford Explorer. The contact stated that while driving at various speeds, the engine randomly disconnected from the transmission and the vehicle started idling while losing motive power while attempting to accelerate. During the failure the message "Brake Applied; Power Reduced" was displayed. The contact indicated that the failure occurred on six separate occasions and lasted approximately four minutes each time. The vehicle was taken to the local dealer who replaced the brake sensors, but the failure continued to occur. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 1,200.
Mfg Campaign: 11492160
Recall Date: Nov 3, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2022 Ford Explorer. The contact stated that while driving at various speeds, the engine randomly disconnected from the transmission and the vehicle started idling while losing motive power while attempting to accelerate. During the failure the message "Brake Applied; Power Reduced" was displayed. The contact indicated that the failure occurred on six separate occasions and lasted approximately four minutes each time. The vehicle was taken to the local dealer who replaced the brake sensors, but the failure continued to occur. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 1,200.
Corrective Action:
The contact owns a 2022 Ford Explorer. The contact stated that while driving at various speeds, the engine randomly disconnected from the transmission and the vehicle started idling while losing motive power while attempting to accelerate. During the failure the message "Brake Applied; Power Reduced" was displayed. The contact indicated that the failure occurred on six separate occasions and lasted approximately four minutes each time. The vehicle was taken to the local dealer who replaced the brake sensors, but the failure continued to occur. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 1,200.
Additional Notes:
The contact owns a 2022 Ford Explorer. The contact stated that while driving at various speeds, the engine randomly disconnected from the transmission and the vehicle started idling while losing motive power while attempting to accelerate. During the failure the message "Brake Applied; Power Reduced" was displayed. The contact indicated that the failure occurred on six separate occasions and lasted approximately four minutes each time. The vehicle was taken to the local dealer who replaced the brake sensors, but the failure continued to occur. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 1,200.
Mfg Campaign: 11492160
Recall Date: Nov 3, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
SUV not going into reverse for 3-5 seconds. Car rolls forward for those 3-5 seconds, sometimes up to 20 feet depending on the slope.
Corrective Action:
SUV not going into reverse for 3-5 seconds. Car rolls forward for those 3-5 seconds, sometimes up to 20 feet depending on the slope.
Additional Notes:
SUV not going into reverse for 3-5 seconds. Car rolls forward for those 3-5 seconds, sometimes up to 20 feet depending on the slope.
Mfg Campaign: 11491953
Recall Date: Nov 2, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The vehicle is not engaging properly when putting vehicle in reverse. There is major lag in time from car is put into reverse and the car actually engaging in reverse. The car will roll until reverse kicks in. This is happening intermittently, but becoming more frequent. We are taking it to dealer to see what they say. It’s been happening since July 2022 to present
Corrective Action:
The vehicle is not engaging properly when putting vehicle in reverse. There is major lag in time from car is put into reverse and the car actually engaging in reverse. The car will roll until reverse kicks in. This is happening intermittently, but becoming more frequent. We are taking it to dealer to see what they say. It’s been happening since July 2022 to present
Additional Notes:
The vehicle is not engaging properly when putting vehicle in reverse. There is major lag in time from car is put into reverse and the car actually engaging in reverse. The car will roll until reverse kicks in. This is happening intermittently, but becoming more frequent. We are taking it to dealer to see what they say. It’s been happening since July 2022 to present
Mfg Campaign: 11488325
Recall Date: Oct 7, 2022
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Navigation System started to re route my waypoint making me go to a location that was not enter in the system. Car has been access remotly apparently by the ford pass app. my location has been disclose and my security put at risk several times. Automatic Emergency Braking will activate at any moment even when not necessary. there is a big security risk and concerns on ford pass app and ford security system is totally vulnerable. car is been inspected by the insurance company Car unsafe to drive Car was taken to ford dealership and they where unable to identify the issues. after that car was taken to a insurance location for deep inspection.
Corrective Action:
Navigation System started to re route my waypoint making me go to a location that was not enter in the system. Car has been access remotly apparently by the ford pass app. my location has been disclose and my security put at risk several times. Automatic Emergency Braking will activate at any moment even when not necessary. there is a big security risk and concerns on ford pass app and ford security system is totally vulnerable. car is been inspected by the insurance company Car unsafe to drive Car was taken to ford dealership and they where unable to identify the issues. after that car was taken to a insurance location for deep inspection.
Additional Notes:
Navigation System started to re route my waypoint making me go to a location that was not enter in the system. Car has been access remotly apparently by the ford pass app. my location has been disclose and my security put at risk several times. Automatic Emergency Braking will activate at any moment even when not necessary. there is a big security risk and concerns on ford pass app and ford security system is totally vulnerable. car is been inspected by the insurance company Car unsafe to drive Car was taken to ford dealership and they where unable to identify the issues. after that car was taken to a insurance location for deep inspection.
Mfg Campaign: 11487939
Recall Date: Oct 5, 2022
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Navigation System started to re route my waypoint making me go to a location that was not enter in the system. Car has been access remotly apparently by the ford pass app. my location has been disclose and my security put at risk several times. Automatic Emergency Braking will activate at any moment even when not necessary. there is a big security risk and concerns on ford pass app and ford security system is totally vulnerable. car is been inspected by the insurance company Car unsafe to drive Car was taken to ford dealership and they where unable to identify the issues. after that car was taken to a insurance location for deep inspection.
Corrective Action:
Navigation System started to re route my waypoint making me go to a location that was not enter in the system. Car has been access remotly apparently by the ford pass app. my location has been disclose and my security put at risk several times. Automatic Emergency Braking will activate at any moment even when not necessary. there is a big security risk and concerns on ford pass app and ford security system is totally vulnerable. car is been inspected by the insurance company Car unsafe to drive Car was taken to ford dealership and they where unable to identify the issues. after that car was taken to a insurance location for deep inspection.
Additional Notes:
Navigation System started to re route my waypoint making me go to a location that was not enter in the system. Car has been access remotly apparently by the ford pass app. my location has been disclose and my security put at risk several times. Automatic Emergency Braking will activate at any moment even when not necessary. there is a big security risk and concerns on ford pass app and ford security system is totally vulnerable. car is been inspected by the insurance company Car unsafe to drive Car was taken to ford dealership and they where unable to identify the issues. after that car was taken to a insurance location for deep inspection.
Mfg Campaign: 11487939
Recall Date: Oct 5, 2022
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Brand new 2022 Ford Explorer Timberline purchased May 14th of this year. While accelerating, our vehicle is giving off strong exhaust fumes through the cabin. The fowl odor coming through the vents made a Carbon monoxide monitor go off. The smells have been intermittent and have no rhyme or reason when this occurs, but only when we are driving wether it's on the freeways, or through residential areas. This has been a consumer safety concern while driving my family around in fumes, since we purchased the vehicle, and to include we've made 8 trips to the dealership and they've attempted to pin point and rectify our complaint and unfortunatley haven't been successful. It has been to another dealership for a second opinion, and they have too, smelled the odors while driving but didn't inspect further. The vehicle only has 5700 miles on it and is not safe to drive. It is back at the dealership we purchased it from, and further diagnosing has been conducted, but the service manager claims they have found no leaks. They also replaced two components under warranty that haven't been related to our complaint.
Corrective Action:
Brand new 2022 Ford Explorer Timberline purchased May 14th of this year. While accelerating, our vehicle is giving off strong exhaust fumes through the cabin. The fowl odor coming through the vents made a Carbon monoxide monitor go off. The smells have been intermittent and have no rhyme or reason when this occurs, but only when we are driving wether it's on the freeways, or through residential areas. This has been a consumer safety concern while driving my family around in fumes, since we purchased the vehicle, and to include we've made 8 trips to the dealership and they've attempted to pin point and rectify our complaint and unfortunatley haven't been successful. It has been to another dealership for a second opinion, and they have too, smelled the odors while driving but didn't inspect further. The vehicle only has 5700 miles on it and is not safe to drive. It is back at the dealership we purchased it from, and further diagnosing has been conducted, but the service manager claims they have found no leaks. They also replaced two components under warranty that haven't been related to our complaint.
Additional Notes:
Brand new 2022 Ford Explorer Timberline purchased May 14th of this year. While accelerating, our vehicle is giving off strong exhaust fumes through the cabin. The fowl odor coming through the vents made a Carbon monoxide monitor go off. The smells have been intermittent and have no rhyme or reason when this occurs, but only when we are driving wether it's on the freeways, or through residential areas. This has been a consumer safety concern while driving my family around in fumes, since we purchased the vehicle, and to include we've made 8 trips to the dealership and they've attempted to pin point and rectify our complaint and unfortunatley haven't been successful. It has been to another dealership for a second opinion, and they have too, smelled the odors while driving but didn't inspect further. The vehicle only has 5700 miles on it and is not safe to drive. It is back at the dealership we purchased it from, and further diagnosing has been conducted, but the service manager claims they have found no leaks. They also replaced two components under warranty that haven't been related to our complaint.
Mfg Campaign: 11482870
Recall Date: Sep 5, 2022
Ford Motor Company
Defect Description:
SUSPENSION
Potential Consequences:
I have not had an incident but i was told by a Ford dealership that a recall would be applicable to my 2022 Ford Explorer ST-Line, 2.3L engine. The dealer stated that the rear suspension cross member only has one bolt. Ford put out notification to all dealers several months ago that that one bolt may fracture possibly causing the vehicle to not stay stopped while in Park. A fix was to have been provided to dealers in June. I have not received any recall notification as of this date, 31 Aug. Please research this to see if my vehicle is indeed affected by this issue. Thank you.
Corrective Action:
I have not had an incident but i was told by a Ford dealership that a recall would be applicable to my 2022 Ford Explorer ST-Line, 2.3L engine. The dealer stated that the rear suspension cross member only has one bolt. Ford put out notification to all dealers several months ago that that one bolt may fracture possibly causing the vehicle to not stay stopped while in Park. A fix was to have been provided to dealers in June. I have not received any recall notification as of this date, 31 Aug. Please research this to see if my vehicle is indeed affected by this issue. Thank you.
Additional Notes:
I have not had an incident but i was told by a Ford dealership that a recall would be applicable to my 2022 Ford Explorer ST-Line, 2.3L engine. The dealer stated that the rear suspension cross member only has one bolt. Ford put out notification to all dealers several months ago that that one bolt may fracture possibly causing the vehicle to not stay stopped while in Park. A fix was to have been provided to dealers in June. I have not received any recall notification as of this date, 31 Aug. Please research this to see if my vehicle is indeed affected by this issue. Thank you.
Mfg Campaign: 11482246
Recall Date: Aug 31, 2022
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
APIM Module failure at 148 miles on a brand new 2022 Explorer XLT. SYNC display went black. No response to touch. No warning lamps or alerts. Radio still plays and can be controlled by steering wheel controls. Contacted dealer and they said to disconnect negative battery terminal for more than 30 minutes. Performed requested action. Display is still dark. No reverse camera or safety (ADAS) functions. Took it to dealer again and they ran diagnostics to determine APIM module failure. So now I have a brand new Explorer with reduced safety features and no center console display. I cannot control any ADAS or radio features. Dealer has no estimated timeline for repair. Dealer also stated that they are getting APIM module failures DAILY.
Corrective Action:
APIM Module failure at 148 miles on a brand new 2022 Explorer XLT. SYNC display went black. No response to touch. No warning lamps or alerts. Radio still plays and can be controlled by steering wheel controls. Contacted dealer and they said to disconnect negative battery terminal for more than 30 minutes. Performed requested action. Display is still dark. No reverse camera or safety (ADAS) functions. Took it to dealer again and they ran diagnostics to determine APIM module failure. So now I have a brand new Explorer with reduced safety features and no center console display. I cannot control any ADAS or radio features. Dealer has no estimated timeline for repair. Dealer also stated that they are getting APIM module failures DAILY.
Additional Notes:
APIM Module failure at 148 miles on a brand new 2022 Explorer XLT. SYNC display went black. No response to touch. No warning lamps or alerts. Radio still plays and can be controlled by steering wheel controls. Contacted dealer and they said to disconnect negative battery terminal for more than 30 minutes. Performed requested action. Display is still dark. No reverse camera or safety (ADAS) functions. Took it to dealer again and they ran diagnostics to determine APIM module failure. So now I have a brand new Explorer with reduced safety features and no center console display. I cannot control any ADAS or radio features. Dealer has no estimated timeline for repair. Dealer also stated that they are getting APIM module failures DAILY.
Mfg Campaign: 11480875
Recall Date: Aug 23, 2022
Ford Motor Company
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
APIM Module failure at 148 miles on a brand new 2022 Explorer XLT. SYNC display went black. No response to touch. No warning lamps or alerts. Radio still plays and can be controlled by steering wheel controls. Contacted dealer and they said to disconnect negative battery terminal for more than 30 minutes. Performed requested action. Display is still dark. No reverse camera or safety (ADAS) functions. Took it to dealer again and they ran diagnostics to determine APIM module failure. So now I have a brand new Explorer with reduced safety features and no center console display. I cannot control any ADAS or radio features. Dealer has no estimated timeline for repair. Dealer also stated that they are getting APIM module failures DAILY.
Corrective Action:
APIM Module failure at 148 miles on a brand new 2022 Explorer XLT. SYNC display went black. No response to touch. No warning lamps or alerts. Radio still plays and can be controlled by steering wheel controls. Contacted dealer and they said to disconnect negative battery terminal for more than 30 minutes. Performed requested action. Display is still dark. No reverse camera or safety (ADAS) functions. Took it to dealer again and they ran diagnostics to determine APIM module failure. So now I have a brand new Explorer with reduced safety features and no center console display. I cannot control any ADAS or radio features. Dealer has no estimated timeline for repair. Dealer also stated that they are getting APIM module failures DAILY.
Additional Notes:
APIM Module failure at 148 miles on a brand new 2022 Explorer XLT. SYNC display went black. No response to touch. No warning lamps or alerts. Radio still plays and can be controlled by steering wheel controls. Contacted dealer and they said to disconnect negative battery terminal for more than 30 minutes. Performed requested action. Display is still dark. No reverse camera or safety (ADAS) functions. Took it to dealer again and they ran diagnostics to determine APIM module failure. So now I have a brand new Explorer with reduced safety features and no center console display. I cannot control any ADAS or radio features. Dealer has no estimated timeline for repair. Dealer also stated that they are getting APIM module failures DAILY.
Mfg Campaign: 11480875
Recall Date: Aug 23, 2022
Ford Motor Company
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
APIM Module failure at 148 miles on a brand new 2022 Explorer XLT. SYNC display went black. No response to touch. No warning lamps or alerts. Radio still plays and can be controlled by steering wheel controls. Contacted dealer and they said to disconnect negative battery terminal for more than 30 minutes. Performed requested action. Display is still dark. No reverse camera or safety (ADAS) functions. Took it to dealer again and they ran diagnostics to determine APIM module failure. So now I have a brand new Explorer with reduced safety features and no center console display. I cannot control any ADAS or radio features. Dealer has no estimated timeline for repair. Dealer also stated that they are getting APIM module failures DAILY.
Corrective Action:
APIM Module failure at 148 miles on a brand new 2022 Explorer XLT. SYNC display went black. No response to touch. No warning lamps or alerts. Radio still plays and can be controlled by steering wheel controls. Contacted dealer and they said to disconnect negative battery terminal for more than 30 minutes. Performed requested action. Display is still dark. No reverse camera or safety (ADAS) functions. Took it to dealer again and they ran diagnostics to determine APIM module failure. So now I have a brand new Explorer with reduced safety features and no center console display. I cannot control any ADAS or radio features. Dealer has no estimated timeline for repair. Dealer also stated that they are getting APIM module failures DAILY.
Additional Notes:
APIM Module failure at 148 miles on a brand new 2022 Explorer XLT. SYNC display went black. No response to touch. No warning lamps or alerts. Radio still plays and can be controlled by steering wheel controls. Contacted dealer and they said to disconnect negative battery terminal for more than 30 minutes. Performed requested action. Display is still dark. No reverse camera or safety (ADAS) functions. Took it to dealer again and they ran diagnostics to determine APIM module failure. So now I have a brand new Explorer with reduced safety features and no center console display. I cannot control any ADAS or radio features. Dealer has no estimated timeline for repair. Dealer also stated that they are getting APIM module failures DAILY.
Mfg Campaign: 11480875
Recall Date: Aug 23, 2022
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE
Potential Consequences:
The contact owns a 2022 Ford Explorer. The contact stated while driving at various speeds, the Forward Collision Avoidance system activated without incident. The contact also stated that the Back Over Prevention camera would display several errors while in use. Additionally, the thermostat would indicate the wrong vehicle temperature causing the engine hot warning message to appear on the instrument panel. The thermostat and the Back Over Prevention camera sensors were both replaced. The Forward Collision Avoidance sensors were also replaced; however, the failure returned a month after repair. The manufacturer had been notified of the failure. The vehicle had yet to be repaired. The failure mileage was 7,700.
Corrective Action:
The contact owns a 2022 Ford Explorer. The contact stated while driving at various speeds, the Forward Collision Avoidance system activated without incident. The contact also stated that the Back Over Prevention camera would display several errors while in use. Additionally, the thermostat would indicate the wrong vehicle temperature causing the engine hot warning message to appear on the instrument panel. The thermostat and the Back Over Prevention camera sensors were both replaced. The Forward Collision Avoidance sensors were also replaced; however, the failure returned a month after repair. The manufacturer had been notified of the failure. The vehicle had yet to be repaired. The failure mileage was 7,700.
Additional Notes:
The contact owns a 2022 Ford Explorer. The contact stated while driving at various speeds, the Forward Collision Avoidance system activated without incident. The contact also stated that the Back Over Prevention camera would display several errors while in use. Additionally, the thermostat would indicate the wrong vehicle temperature causing the engine hot warning message to appear on the instrument panel. The thermostat and the Back Over Prevention camera sensors were both replaced. The Forward Collision Avoidance sensors were also replaced; however, the failure returned a month after repair. The manufacturer had been notified of the failure. The vehicle had yet to be repaired. The failure mileage was 7,700.
Mfg Campaign: 11480604
Recall Date: Aug 22, 2022
Ford Motor Company
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2022 Ford Explorer. The contact stated while driving at various speeds, the Forward Collision Avoidance system activated without incident. The contact also stated that the Back Over Prevention camera would display several errors while in use. Additionally, the thermostat would indicate the wrong vehicle temperature causing the engine hot warning message to appear on the instrument panel. The thermostat and the Back Over Prevention camera sensors were both replaced. The Forward Collision Avoidance sensors were also replaced; however, the failure returned a month after repair. The manufacturer had been notified of the failure. The vehicle had yet to be repaired. The failure mileage was 7,700.
Corrective Action:
The contact owns a 2022 Ford Explorer. The contact stated while driving at various speeds, the Forward Collision Avoidance system activated without incident. The contact also stated that the Back Over Prevention camera would display several errors while in use. Additionally, the thermostat would indicate the wrong vehicle temperature causing the engine hot warning message to appear on the instrument panel. The thermostat and the Back Over Prevention camera sensors were both replaced. The Forward Collision Avoidance sensors were also replaced; however, the failure returned a month after repair. The manufacturer had been notified of the failure. The vehicle had yet to be repaired. The failure mileage was 7,700.
Additional Notes:
The contact owns a 2022 Ford Explorer. The contact stated while driving at various speeds, the Forward Collision Avoidance system activated without incident. The contact also stated that the Back Over Prevention camera would display several errors while in use. Additionally, the thermostat would indicate the wrong vehicle temperature causing the engine hot warning message to appear on the instrument panel. The thermostat and the Back Over Prevention camera sensors were both replaced. The Forward Collision Avoidance sensors were also replaced; however, the failure returned a month after repair. The manufacturer had been notified of the failure. The vehicle had yet to be repaired. The failure mileage was 7,700.
Mfg Campaign: 11480604
Recall Date: Aug 22, 2022
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2022 Ford Explorer. The contact stated while driving at various speeds, the Forward Collision Avoidance system activated without incident. The contact also stated that the Back Over Prevention camera would display several errors while in use. Additionally, the thermostat would indicate the wrong vehicle temperature causing the engine hot warning message to appear on the instrument panel. The thermostat and the Back Over Prevention camera sensors were both replaced. The Forward Collision Avoidance sensors were also replaced; however, the failure returned a month after repair. The manufacturer had been notified of the failure. The vehicle had yet to be repaired. The failure mileage was 7,700.
Corrective Action:
The contact owns a 2022 Ford Explorer. The contact stated while driving at various speeds, the Forward Collision Avoidance system activated without incident. The contact also stated that the Back Over Prevention camera would display several errors while in use. Additionally, the thermostat would indicate the wrong vehicle temperature causing the engine hot warning message to appear on the instrument panel. The thermostat and the Back Over Prevention camera sensors were both replaced. The Forward Collision Avoidance sensors were also replaced; however, the failure returned a month after repair. The manufacturer had been notified of the failure. The vehicle had yet to be repaired. The failure mileage was 7,700.
Additional Notes:
The contact owns a 2022 Ford Explorer. The contact stated while driving at various speeds, the Forward Collision Avoidance system activated without incident. The contact also stated that the Back Over Prevention camera would display several errors while in use. Additionally, the thermostat would indicate the wrong vehicle temperature causing the engine hot warning message to appear on the instrument panel. The thermostat and the Back Over Prevention camera sensors were both replaced. The Forward Collision Avoidance sensors were also replaced; however, the failure returned a month after repair. The manufacturer had been notified of the failure. The vehicle had yet to be repaired. The failure mileage was 7,700.
Mfg Campaign: 11480604
Recall Date: Aug 22, 2022
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Potential Consequences:
The contact owns a 2022 Ford Explorer. The contact stated while his fiancé was at a complete stop, the auto-hold mode designed to maintain the brake pedal depressed was engaged. However, the vehicle accelerated unintendedly and crashed into the rear of the vehicle in front of him. There was no warning light illuminated. The air bags did not deploy. The contact stated it was a minor crash. The contact's fiancé did not sustain any injuries. The driver of the other vehicle sustained unknown injuries and sought medical assistance. A police report was filed. The contact's fiancé was able to drive the vehicle. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The contact was awaiting a call back from the manufacturer. The failure mileage was approximately 9,980.
Corrective Action:
The contact owns a 2022 Ford Explorer. The contact stated while his fiancé was at a complete stop, the auto-hold mode designed to maintain the brake pedal depressed was engaged. However, the vehicle accelerated unintendedly and crashed into the rear of the vehicle in front of him. There was no warning light illuminated. The air bags did not deploy. The contact stated it was a minor crash. The contact's fiancé did not sustain any injuries. The driver of the other vehicle sustained unknown injuries and sought medical assistance. A police report was filed. The contact's fiancé was able to drive the vehicle. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The contact was awaiting a call back from the manufacturer. The failure mileage was approximately 9,980.
Additional Notes:
The contact owns a 2022 Ford Explorer. The contact stated while his fiancé was at a complete stop, the auto-hold mode designed to maintain the brake pedal depressed was engaged. However, the vehicle accelerated unintendedly and crashed into the rear of the vehicle in front of him. There was no warning light illuminated. The air bags did not deploy. The contact stated it was a minor crash. The contact's fiancé did not sustain any injuries. The driver of the other vehicle sustained unknown injuries and sought medical assistance. A police report was filed. The contact's fiancé was able to drive the vehicle. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The contact was awaiting a call back from the manufacturer. The failure mileage was approximately 9,980.
Mfg Campaign: 11478937
Recall Date: Aug 12, 2022
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