Complaints & Recalls
Official Safety Recalls - Important!
47 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2023 Bronco, Explorer, Lincoln Aviator, F-250 SD, F-350 SD, F-450 SD, F-550 SD, 2021-2022 Lincoln Navigator, Mustang, F-150, and 2022 Expedition vehicles. The low-pressure fuel pump may fail, which can result in an engine stall while driving.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S75
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S72
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2025 Aviator, and Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, folding, or sliding unexpectedly while driving.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S67
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles previously repaired incorrectly under recall number 23V-342. The video output may fail, preventing the rearview camera image from displaying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S27
Recall Date: Mar 14, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles previously repaired incorrectly under recall numbers 23V-199 or 22V-255. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S22
Recall Date: Mar 14, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 24C39
Recall Date: Nov 8, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2022 Bronco, F-150, Edge, Explorer, Lincoln Nautilus, and Lincoln Aviator vehicles equipped with either a 2.7L or 3.0L Nano EcoBoost engine. The engine intake valves may break while driving, which can result in engine failure and a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 24S55
Recall Date: Aug 23, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with the Police Interceptor Utility Package. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 24S52
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S55
Recall Date: Oct 6, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Lincoln Aviator and Ford Explorer vehicles equipped with 3.0L PHEV engines. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S53
Recall Date: Sep 8, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S23
Recall Date: May 12, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer Police Interceptor Utility vehicles equipped with a 12.1-inch Integrated Computer Screen (ICS). When the Display On/Off Button is used to turn the display to "Off" prior to placing the vehicle in reverse, the backup camera rearview image will not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23C14
Recall Date: Apr 28, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L RWD, 3.3L GAS, 3.3L FHEV, or 3.0L ST powertrain. The previous powertrain control module (PCM) update completed under recall 22V-255 did not include the automatic electronic parking brake feature when the vehicle is shifted to park, as intended. In addition, the rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S16
Recall Date: Mar 24, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022-2023 F-150, Mustang, Explorer, Bronco, and 2023 Lincoln Aviator vehicles equipped with automatic transmissions. The transmission may contain a loose bolt which could prevent the transmission from engaging the park gear, although the gear shifter position may indicate that the vehicle has been shifted to "PARK."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S06
Recall Date: Feb 10, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L engine and 10R60 automatic transmission. An unintentional powertrain control module (PCM) reset may occur while the vehicle is in motion and result in park system damage.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S05
Recall Date: Feb 10, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S02
Recall Date: Jan 23, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022 Explorer and Ranger vehicles equipped with 2.3L engines. The fuel line may be loose due to improper tightening of the fuel line connection.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S60
Recall Date: Sep 14, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022 Lincoln Aviator and Ford Explorer vehicles. The engine rails may have been improperly heat-treated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection" and 301, "Fuel System Integrity."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22C13
Recall Date: Jun 24, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022 Explorer and Lincoln Aviator vehicles. The fuel filler tube may detach during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 301, "Fuel System Integrity."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22C02
Recall Date: Feb 16, 2022
Consumer Complaints
235 ComplaintsFord Motor Company
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2022 Ford Explorer. The contact stated while reversing, the steering wheel seized. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,000.
Corrective Action:
The contact owns a 2022 Ford Explorer. The contact stated while reversing, the steering wheel seized. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,000.
Additional Notes:
The contact owns a 2022 Ford Explorer. The contact stated while reversing, the steering wheel seized. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,000.
Mfg Campaign: 11507678
Recall Date: Feb 16, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
When vehicle is put into reverse, there is a 15-20 second delay before reverse kicks in. You don't know when it is reverse yet , you let go of brakes and vehicle moves forward until transmission engages. Have taken vehicle to dealer to have checked out and ford and dealer says normal delay. Very unsafe not knowing when reverse kicks in, I have rolled forward into garage when ready to back out. No warnings come on about transmission. This started as soon as i bought the vehicle.
Corrective Action:
When vehicle is put into reverse, there is a 15-20 second delay before reverse kicks in. You don't know when it is reverse yet , you let go of brakes and vehicle moves forward until transmission engages. Have taken vehicle to dealer to have checked out and ford and dealer says normal delay. Very unsafe not knowing when reverse kicks in, I have rolled forward into garage when ready to back out. No warnings come on about transmission. This started as soon as i bought the vehicle.
Additional Notes:
When vehicle is put into reverse, there is a 15-20 second delay before reverse kicks in. You don't know when it is reverse yet , you let go of brakes and vehicle moves forward until transmission engages. Have taken vehicle to dealer to have checked out and ford and dealer says normal delay. Very unsafe not knowing when reverse kicks in, I have rolled forward into garage when ready to back out. No warnings come on about transmission. This started as soon as i bought the vehicle.
Mfg Campaign: 11506963
Recall Date: Feb 13, 2023
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2022 Ford Explorer. The contact stated while starting the vehicle, the steering wheel started moving independently from side to side, without warning. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 207,000.
Corrective Action:
The contact owns a 2022 Ford Explorer. The contact stated while starting the vehicle, the steering wheel started moving independently from side to side, without warning. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 207,000.
Additional Notes:
The contact owns a 2022 Ford Explorer. The contact stated while starting the vehicle, the steering wheel started moving independently from side to side, without warning. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 207,000.
Mfg Campaign: 11504904
Recall Date: Feb 1, 2023
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
The steering wheel moves back and forth by it's self.
Corrective Action:
The steering wheel moves back and forth by it's self.
Additional Notes:
The steering wheel moves back and forth by it's self.
Mfg Campaign: 11504905
Recall Date: Feb 1, 2023
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
Vehicle's steering wheel moves by it's self.
Corrective Action:
Vehicle's steering wheel moves by it's self.
Additional Notes:
Vehicle's steering wheel moves by it's self.
Mfg Campaign: 11504916
Recall Date: Feb 1, 2023
Ford Motor Company
Defect Description:
SUSPENSION
Potential Consequences:
Rear tires when striking a pot hole create a loud noise in the rear of the vehicle on the side the tire strikes the pothole. Ford took me on a test drive on a brand new explorer hybrid with 26 miles on it and related it makes the same noise and at this time there is no fix in place.
Corrective Action:
Rear tires when striking a pot hole create a loud noise in the rear of the vehicle on the side the tire strikes the pothole. Ford took me on a test drive on a brand new explorer hybrid with 26 miles on it and related it makes the same noise and at this time there is no fix in place.
Additional Notes:
Rear tires when striking a pot hole create a loud noise in the rear of the vehicle on the side the tire strikes the pothole. Ford took me on a test drive on a brand new explorer hybrid with 26 miles on it and related it makes the same noise and at this time there is no fix in place.
Mfg Campaign: 11504645
Recall Date: Jan 31, 2023
Ford Motor Company
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
In late October, 2022, when reversing in my driveway, I hit a tree. The rear camera alert system did not notify me of the presence / closeness of the tree (lived here almost 6 years, should know of tree but heavily rely on the camera and alerts to let me know if I'm too close). On another day, my husband was in the car with me and as I was reversing - he said "your alert didn't go off, this is probably why you hit that tree." I was unaware until today (1/30) that there is an active recall on my car for this issue. I had the damage fixed in November at Gerber Collision Center in Sebastian FL (Micco Rd). The cost of the fix was $2046 out of pocket (did not claim through insurance). Rear-driver side lamp, bumper, quarter panel. Invoice for repairs is included for detail in what all needed to be fixed. Pictures are not great and are after we taped the light on.
Corrective Action:
In late October, 2022, when reversing in my driveway, I hit a tree. The rear camera alert system did not notify me of the presence / closeness of the tree (lived here almost 6 years, should know of tree but heavily rely on the camera and alerts to let me know if I'm too close). On another day, my husband was in the car with me and as I was reversing - he said "your alert didn't go off, this is probably why you hit that tree." I was unaware until today (1/30) that there is an active recall on my car for this issue. I had the damage fixed in November at Gerber Collision Center in Sebastian FL (Micco Rd). The cost of the fix was $2046 out of pocket (did not claim through insurance). Rear-driver side lamp, bumper, quarter panel. Invoice for repairs is included for detail in what all needed to be fixed. Pictures are not great and are after we taped the light on.
Additional Notes:
In late October, 2022, when reversing in my driveway, I hit a tree. The rear camera alert system did not notify me of the presence / closeness of the tree (lived here almost 6 years, should know of tree but heavily rely on the camera and alerts to let me know if I'm too close). On another day, my husband was in the car with me and as I was reversing - he said "your alert didn't go off, this is probably why you hit that tree." I was unaware until today (1/30) that there is an active recall on my car for this issue. I had the damage fixed in November at Gerber Collision Center in Sebastian FL (Micco Rd). The cost of the fix was $2046 out of pocket (did not claim through insurance). Rear-driver side lamp, bumper, quarter panel. Invoice for repairs is included for detail in what all needed to be fixed. Pictures are not great and are after we taped the light on.
Mfg Campaign: 11504384
Recall Date: Jan 30, 2023
Ford Motor Company
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: RADAR
Potential Consequences:
In late October, 2022, when reversing in my driveway, I hit a tree. The rear camera alert system did not notify me of the presence / closeness of the tree (lived here almost 6 years, should know of tree but heavily rely on the camera and alerts to let me know if I'm too close). On another day, my husband was in the car with me and as I was reversing - he said "your alert didn't go off, this is probably why you hit that tree." I was unaware until today (1/30) that there is an active recall on my car for this issue. I had the damage fixed in November at Gerber Collision Center in Sebastian FL (Micco Rd). The cost of the fix was $2046 out of pocket (did not claim through insurance). Rear-driver side lamp, bumper, quarter panel. Invoice for repairs is included for detail in what all needed to be fixed. Pictures are not great and are after we taped the light on.
Corrective Action:
In late October, 2022, when reversing in my driveway, I hit a tree. The rear camera alert system did not notify me of the presence / closeness of the tree (lived here almost 6 years, should know of tree but heavily rely on the camera and alerts to let me know if I'm too close). On another day, my husband was in the car with me and as I was reversing - he said "your alert didn't go off, this is probably why you hit that tree." I was unaware until today (1/30) that there is an active recall on my car for this issue. I had the damage fixed in November at Gerber Collision Center in Sebastian FL (Micco Rd). The cost of the fix was $2046 out of pocket (did not claim through insurance). Rear-driver side lamp, bumper, quarter panel. Invoice for repairs is included for detail in what all needed to be fixed. Pictures are not great and are after we taped the light on.
Additional Notes:
In late October, 2022, when reversing in my driveway, I hit a tree. The rear camera alert system did not notify me of the presence / closeness of the tree (lived here almost 6 years, should know of tree but heavily rely on the camera and alerts to let me know if I'm too close). On another day, my husband was in the car with me and as I was reversing - he said "your alert didn't go off, this is probably why you hit that tree." I was unaware until today (1/30) that there is an active recall on my car for this issue. I had the damage fixed in November at Gerber Collision Center in Sebastian FL (Micco Rd). The cost of the fix was $2046 out of pocket (did not claim through insurance). Rear-driver side lamp, bumper, quarter panel. Invoice for repairs is included for detail in what all needed to be fixed. Pictures are not great and are after we taped the light on.
Mfg Campaign: 11504384
Recall Date: Jan 30, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Driver side Axel was out when I took my car in for my oil change and tire rotation. I was unaware of this issue due to this being my first oil change and tire rotation. I have called the dealership service department where I purchased the vehicle and also the dealership service who serviced my vehicle. I then called Ford Motor to report issue and was advised to contact NHTSA. The claim number [XXX]. I was informed that I would have to wait until my vehicle breakdown in order to be covered or wait for a recall through Ford. I was told I would have to pay out of pocket if I seek further service for fixing the issue without Fords recall and there is a program that will pay me back if one becomes available. I was advised by Taylor Ford that they have come across a few of these issues with the exact same problem in the 2022 Explorers. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
Driver side Axel was out when I took my car in for my oil change and tire rotation. I was unaware of this issue due to this being my first oil change and tire rotation. I have called the dealership service department where I purchased the vehicle and also the dealership service who serviced my vehicle. I then called Ford Motor to report issue and was advised to contact NHTSA. The claim number [XXX]. I was informed that I would have to wait until my vehicle breakdown in order to be covered or wait for a recall through Ford. I was told I would have to pay out of pocket if I seek further service for fixing the issue without Fords recall and there is a program that will pay me back if one becomes available. I was advised by Taylor Ford that they have come across a few of these issues with the exact same problem in the 2022 Explorers. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
Driver side Axel was out when I took my car in for my oil change and tire rotation. I was unaware of this issue due to this being my first oil change and tire rotation. I have called the dealership service department where I purchased the vehicle and also the dealership service who serviced my vehicle. I then called Ford Motor to report issue and was advised to contact NHTSA. The claim number [XXX]. I was informed that I would have to wait until my vehicle breakdown in order to be covered or wait for a recall through Ford. I was told I would have to pay out of pocket if I seek further service for fixing the issue without Fords recall and there is a program that will pay me back if one becomes available. I was advised by Taylor Ford that they have come across a few of these issues with the exact same problem in the 2022 Explorers. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11504558
Recall Date: Jan 30, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The powertrain failed together with the gearshift was shown in screen. Ther is also problem with the seat harness beacuse of wire problem. The car is available for inspection. There is huge risk in the passenger and others because there almost a lost control in the vehicle while running on the road. It is confirmed by the service center of ford. It was inspected by service center od ford. It is currently there because it is not safe to use. I bought the car as brandnew November 2022 then December in the same year it was started showing in the screen the sign of powertrain malfunction. Now January 2023 I still have the same problem and I left the car in the ford center service. It is not safe to use especially i have my 3months old baby and my wife using it.
Corrective Action:
The powertrain failed together with the gearshift was shown in screen. Ther is also problem with the seat harness beacuse of wire problem. The car is available for inspection. There is huge risk in the passenger and others because there almost a lost control in the vehicle while running on the road. It is confirmed by the service center of ford. It was inspected by service center od ford. It is currently there because it is not safe to use. I bought the car as brandnew November 2022 then December in the same year it was started showing in the screen the sign of powertrain malfunction. Now January 2023 I still have the same problem and I left the car in the ford center service. It is not safe to use especially i have my 3months old baby and my wife using it.
Additional Notes:
The powertrain failed together with the gearshift was shown in screen. Ther is also problem with the seat harness beacuse of wire problem. The car is available for inspection. There is huge risk in the passenger and others because there almost a lost control in the vehicle while running on the road. It is confirmed by the service center of ford. It was inspected by service center od ford. It is currently there because it is not safe to use. I bought the car as brandnew November 2022 then December in the same year it was started showing in the screen the sign of powertrain malfunction. Now January 2023 I still have the same problem and I left the car in the ford center service. It is not safe to use especially i have my 3months old baby and my wife using it.
Mfg Campaign: 11503367
Recall Date: Jan 24, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The powertrain failed together with the gearshift was shown in screen. Ther is also problem with the seat harness beacuse of wire problem. The car is available for inspection. There is huge risk in the passenger and others because there almost a lost control in the vehicle while running on the road. It is confirmed by the service center of ford. It was inspected by service center od ford. It is currently there because it is not safe to use. I bought the car as brandnew November 2022 then December in the same year it was started showing in the screen the sign of powertrain malfunction. Now January 2023 I still have the same problem and I left the car in the ford center service. It is not safe to use especially i have my 3months old baby and my wife using it.
Corrective Action:
The powertrain failed together with the gearshift was shown in screen. Ther is also problem with the seat harness beacuse of wire problem. The car is available for inspection. There is huge risk in the passenger and others because there almost a lost control in the vehicle while running on the road. It is confirmed by the service center of ford. It was inspected by service center od ford. It is currently there because it is not safe to use. I bought the car as brandnew November 2022 then December in the same year it was started showing in the screen the sign of powertrain malfunction. Now January 2023 I still have the same problem and I left the car in the ford center service. It is not safe to use especially i have my 3months old baby and my wife using it.
Additional Notes:
The powertrain failed together with the gearshift was shown in screen. Ther is also problem with the seat harness beacuse of wire problem. The car is available for inspection. There is huge risk in the passenger and others because there almost a lost control in the vehicle while running on the road. It is confirmed by the service center of ford. It was inspected by service center od ford. It is currently there because it is not safe to use. I bought the car as brandnew November 2022 then December in the same year it was started showing in the screen the sign of powertrain malfunction. Now January 2023 I still have the same problem and I left the car in the ford center service. It is not safe to use especially i have my 3months old baby and my wife using it.
Mfg Campaign: 11503367
Recall Date: Jan 24, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The powertrain failed together with the gearshift was shown in screen. Ther is also problem with the seat harness beacuse of wire problem. The car is available for inspection. There is huge risk in the passenger and others because there almost a lost control in the vehicle while running on the road. It is confirmed by the service center of ford. It was inspected by service center od ford. It is currently there because it is not safe to use. I bought the car as brandnew November 2022 then December in the same year it was started showing in the screen the sign of powertrain malfunction. Now January 2023 I still have the same problem and I left the car in the ford center service. It is not safe to use especially i have my 3months old baby and my wife using it.
Corrective Action:
The powertrain failed together with the gearshift was shown in screen. Ther is also problem with the seat harness beacuse of wire problem. The car is available for inspection. There is huge risk in the passenger and others because there almost a lost control in the vehicle while running on the road. It is confirmed by the service center of ford. It was inspected by service center od ford. It is currently there because it is not safe to use. I bought the car as brandnew November 2022 then December in the same year it was started showing in the screen the sign of powertrain malfunction. Now January 2023 I still have the same problem and I left the car in the ford center service. It is not safe to use especially i have my 3months old baby and my wife using it.
Additional Notes:
The powertrain failed together with the gearshift was shown in screen. Ther is also problem with the seat harness beacuse of wire problem. The car is available for inspection. There is huge risk in the passenger and others because there almost a lost control in the vehicle while running on the road. It is confirmed by the service center of ford. It was inspected by service center od ford. It is currently there because it is not safe to use. I bought the car as brandnew November 2022 then December in the same year it was started showing in the screen the sign of powertrain malfunction. Now January 2023 I still have the same problem and I left the car in the ford center service. It is not safe to use especially i have my 3months old baby and my wife using it.
Mfg Campaign: 11503367
Recall Date: Jan 24, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
While driving uphill on freeway the Ford Explorer lost all power going about 60mph. The warning of a wrench symbol came on indicating power train malfunction. Our mileage was at only 665 and after 10pm. Thankfully there was an adequate shoulder to pull off the road. It was not duplicated in the dealership. Turning off the power reset everything but now the dealership is replacing the entire transmission per Ford motor company. There was a burning smell but wasn’t positive it was coming from the Explorer or a fire nearby.
Corrective Action:
While driving uphill on freeway the Ford Explorer lost all power going about 60mph. The warning of a wrench symbol came on indicating power train malfunction. Our mileage was at only 665 and after 10pm. Thankfully there was an adequate shoulder to pull off the road. It was not duplicated in the dealership. Turning off the power reset everything but now the dealership is replacing the entire transmission per Ford motor company. There was a burning smell but wasn’t positive it was coming from the Explorer or a fire nearby.
Additional Notes:
While driving uphill on freeway the Ford Explorer lost all power going about 60mph. The warning of a wrench symbol came on indicating power train malfunction. Our mileage was at only 665 and after 10pm. Thankfully there was an adequate shoulder to pull off the road. It was not duplicated in the dealership. Turning off the power reset everything but now the dealership is replacing the entire transmission per Ford motor company. There was a burning smell but wasn’t positive it was coming from the Explorer or a fire nearby.
Mfg Campaign: 11500560
Recall Date: Jan 7, 2023
Ford Motor Company
Defect Description:
SEAT BELTS
Potential Consequences:
During a 2000 mile road trip, the front passenger seatbelt was nearly cut through at the point where the seatbelt exits the tensioner above the passenger's right shoulder. The location of the cut along the length of the webbing aligns with the position of the webbing when the seatbelt was in use by the front passenger. Based upon the location and nature of the cut, it appears that some surface within the assembly was sharp enough to cut through the section of belt. There were no injuries associated with this incident. The vehicle was parked as soon as we reached our destination and no passengers are allowed to sit in the front right passenger seat until the issue is corrected. The seat belt tensioner / pre-tensioner assembly was examined by the Ford Dealership in Taber, AB, Canada on 22 DEC 2022. The dealership confirmed that the issue was a warranty repair, but they were unable to provide a replacement part in the amount of time we had left in Taber as we were still in Transit. When we reached our destination in Pierceland, SK, I ordered the replacement tensioner from / through the nearest Ford dealership (Cold Lake, AB). I have an appointment to have seatbelt assembly replaced tomorrow (27 DEC 2022) at that dealership. The seat belt tensioner assembly
Corrective Action:
During a 2000 mile road trip, the front passenger seatbelt was nearly cut through at the point where the seatbelt exits the tensioner above the passenger's right shoulder. The location of the cut along the length of the webbing aligns with the position of the webbing when the seatbelt was in use by the front passenger. Based upon the location and nature of the cut, it appears that some surface within the assembly was sharp enough to cut through the section of belt. There were no injuries associated with this incident. The vehicle was parked as soon as we reached our destination and no passengers are allowed to sit in the front right passenger seat until the issue is corrected. The seat belt tensioner / pre-tensioner assembly was examined by the Ford Dealership in Taber, AB, Canada on 22 DEC 2022. The dealership confirmed that the issue was a warranty repair, but they were unable to provide a replacement part in the amount of time we had left in Taber as we were still in Transit. When we reached our destination in Pierceland, SK, I ordered the replacement tensioner from / through the nearest Ford dealership (Cold Lake, AB). I have an appointment to have seatbelt assembly replaced tomorrow (27 DEC 2022) at that dealership. The seat belt tensioner assembly
Additional Notes:
During a 2000 mile road trip, the front passenger seatbelt was nearly cut through at the point where the seatbelt exits the tensioner above the passenger's right shoulder. The location of the cut along the length of the webbing aligns with the position of the webbing when the seatbelt was in use by the front passenger. Based upon the location and nature of the cut, it appears that some surface within the assembly was sharp enough to cut through the section of belt. There were no injuries associated with this incident. The vehicle was parked as soon as we reached our destination and no passengers are allowed to sit in the front right passenger seat until the issue is corrected. The seat belt tensioner / pre-tensioner assembly was examined by the Ford Dealership in Taber, AB, Canada on 22 DEC 2022. The dealership confirmed that the issue was a warranty repair, but they were unable to provide a replacement part in the amount of time we had left in Taber as we were still in Transit. When we reached our destination in Pierceland, SK, I ordered the replacement tensioner from / through the nearest Ford dealership (Cold Lake, AB). I have an appointment to have seatbelt assembly replaced tomorrow (27 DEC 2022) at that dealership. The seat belt tensioner assembly
Mfg Campaign: 11498862
Recall Date: Dec 26, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
When trying to shift from Drive to Reverse, the transmission delays going into Reverse for 3 seconds. While this is going on, the car is basically in Neutral. After three seconds it goes into gear. Does not happen when going from Park to Reverse! Dealer checked it, he says, and they didn't find anything wrong on scanning it. Explorer has hard shifts in the lower gears and today I gave it some gas to accelerate and it kept accelerating when I took my foot off the gas pedal. This has been going on for quite some time. What if I have to backup to avoid someone hitting me at a light or stopped in traffic?
Corrective Action:
When trying to shift from Drive to Reverse, the transmission delays going into Reverse for 3 seconds. While this is going on, the car is basically in Neutral. After three seconds it goes into gear. Does not happen when going from Park to Reverse! Dealer checked it, he says, and they didn't find anything wrong on scanning it. Explorer has hard shifts in the lower gears and today I gave it some gas to accelerate and it kept accelerating when I took my foot off the gas pedal. This has been going on for quite some time. What if I have to backup to avoid someone hitting me at a light or stopped in traffic?
Additional Notes:
When trying to shift from Drive to Reverse, the transmission delays going into Reverse for 3 seconds. While this is going on, the car is basically in Neutral. After three seconds it goes into gear. Does not happen when going from Park to Reverse! Dealer checked it, he says, and they didn't find anything wrong on scanning it. Explorer has hard shifts in the lower gears and today I gave it some gas to accelerate and it kept accelerating when I took my foot off the gas pedal. This has been going on for quite some time. What if I have to backup to avoid someone hitting me at a light or stopped in traffic?
Mfg Campaign: 11498715
Recall Date: Dec 23, 2022
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Power liftgate does not close properly, resulting in the hatch automatically reopening after attempting to close. This has also resulted in the liftgate actually opening while the vehicle was in motion.
Corrective Action:
Power liftgate does not close properly, resulting in the hatch automatically reopening after attempting to close. This has also resulted in the liftgate actually opening while the vehicle was in motion.
Additional Notes:
Power liftgate does not close properly, resulting in the hatch automatically reopening after attempting to close. This has also resulted in the liftgate actually opening while the vehicle was in motion.
Mfg Campaign: 11497316
Recall Date: Dec 13, 2022
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
while waiting on red lights and brake pedal has applied pressure the car will still keep rolling forward. Car is new less then 30 days. Dealership confirmed andhas had my vehicle over 50 days. Dealership will not provide me a service record to date after multiple requests in writing and verbally. Car dropped off at dealership 10/24 and to date is still there 12/10. pursuing lemon.
Corrective Action:
while waiting on red lights and brake pedal has applied pressure the car will still keep rolling forward. Car is new less then 30 days. Dealership confirmed andhas had my vehicle over 50 days. Dealership will not provide me a service record to date after multiple requests in writing and verbally. Car dropped off at dealership 10/24 and to date is still there 12/10. pursuing lemon.
Additional Notes:
while waiting on red lights and brake pedal has applied pressure the car will still keep rolling forward. Car is new less then 30 days. Dealership confirmed andhas had my vehicle over 50 days. Dealership will not provide me a service record to date after multiple requests in writing and verbally. Car dropped off at dealership 10/24 and to date is still there 12/10. pursuing lemon.
Mfg Campaign: 11496896
Recall Date: Dec 10, 2022
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
while waiting on red lights and brake pedal has applied pressure the car will still keep rolling forward. Car is new less then 30 days. Dealership confirmed andhas had my vehicle over 50 days. Dealership will not provide me a service record to date after multiple requests in writing and verbally. Car dropped off at dealership 10/24 and to date is still there 12/10. pursuing lemon.
Corrective Action:
while waiting on red lights and brake pedal has applied pressure the car will still keep rolling forward. Car is new less then 30 days. Dealership confirmed andhas had my vehicle over 50 days. Dealership will not provide me a service record to date after multiple requests in writing and verbally. Car dropped off at dealership 10/24 and to date is still there 12/10. pursuing lemon.
Additional Notes:
while waiting on red lights and brake pedal has applied pressure the car will still keep rolling forward. Car is new less then 30 days. Dealership confirmed andhas had my vehicle over 50 days. Dealership will not provide me a service record to date after multiple requests in writing and verbally. Car dropped off at dealership 10/24 and to date is still there 12/10. pursuing lemon.
Mfg Campaign: 11496896
Recall Date: Dec 10, 2022
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
while waiting on red lights and brake pedal has applied pressure the car will still keep rolling forward. Car is new less then 30 days. Dealership confirmed andhas had my vehicle over 50 days. Dealership will not provide me a service record to date after multiple requests in writing and verbally. Car dropped off at dealership 10/24 and to date is still there 12/10. pursuing lemon.
Corrective Action:
while waiting on red lights and brake pedal has applied pressure the car will still keep rolling forward. Car is new less then 30 days. Dealership confirmed andhas had my vehicle over 50 days. Dealership will not provide me a service record to date after multiple requests in writing and verbally. Car dropped off at dealership 10/24 and to date is still there 12/10. pursuing lemon.
Additional Notes:
while waiting on red lights and brake pedal has applied pressure the car will still keep rolling forward. Car is new less then 30 days. Dealership confirmed andhas had my vehicle over 50 days. Dealership will not provide me a service record to date after multiple requests in writing and verbally. Car dropped off at dealership 10/24 and to date is still there 12/10. pursuing lemon.
Mfg Campaign: 11496896
Recall Date: Dec 10, 2022
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Ford Explorer XLT 2022. Wind noise at highway speed 55 mph up. Both Front doors. 1FMSK7DHXNGA12761
Corrective Action:
Ford Explorer XLT 2022. Wind noise at highway speed 55 mph up. Both Front doors. 1FMSK7DHXNGA12761
Additional Notes:
Ford Explorer XLT 2022. Wind noise at highway speed 55 mph up. Both Front doors. 1FMSK7DHXNGA12761
Mfg Campaign: 11495986
Recall Date: Dec 4, 2022
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury