FORD EXPLORER 2023

Complete listing of complaints and recalls for this vehicle

97
Complaints
38
Recalls

Complaints & Recalls

97 Complaints 38 Recalls

Official Safety Recalls - Important!

38 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Ford Motor Company
NHTSA Campaign: 25V455000 SAFETY RECALL
850.3K Vehicles Affected
Recall Date: Jul 7, 2025
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2021-2023 Bronco, Explorer, Lincoln Aviator, F-250 SD, F-350 SD, F-450 SD, F-550 SD, 2021-2022 Lincoln Navigator, Mustang, F-150, and 2022 Expedition vehicles. The low-pressure fuel pump may fail, which can result in an engine stall while driving.

Potential Risk:
An engine stall increases the risk of a crash.
FREE Recall Solution:
The remedy is under development. Owner notification letters notifying owners of the safety risk were mailed July 16, 2025. Second letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S75.
Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 25S75
Recall Date: Jul 7, 2025
Ford Motor Company
NHTSA Campaign: 25V442000 SAFETY RECALL
200.1K Vehicles Affected
Recall Date: Jun 27, 2025
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

Potential Risk:
A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
FREE Recall Solution:
Dealers will update the rearview camera software, free of charge. Owner notification letters are expected to be mailed July 28, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 25S72
Recall Date: Jun 27, 2025
Ford Motor Company
NHTSA Campaign: 25V393000 SAFETY RECALL
304.7K Vehicles Affected
Recall Date: Jun 13, 2025
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2025 Aviator, and Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, folding, or sliding unexpectedly while driving.

Potential Risk:
A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing their risk of injury.
FREE Recall Solution:
Dealers will inspect the second-row seat switch, and replace the bezel around the switch as necessary, free of charge. Owner notification letters notifying owners of the safety risk were mailed June 26, 2025 and June 27, 2025. Second letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S67.
Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 25S67
Recall Date: Jun 13, 2025
Ford Motor Company
NHTSA Campaign: 25V159000 SAFETY RECALL
49.4K Vehicles Affected
Recall Date: Mar 14, 2025
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles previously repaired incorrectly under recall number 23V-342. The video output may fail, preventing the rearview camera image from displaying.

Potential Risk:
Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
FREE Recall Solution:
Dealers will update the Image Processing Module software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S27.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 25S27
Notice Date: Apr 25, 2025
Recall Date: Mar 14, 2025
Ford Motor Company
NHTSA Campaign: 24V852000 SAFETY RECALL
27.7K Vehicles Affected
Recall Date: Nov 8, 2024
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Potential Risk:
Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
FREE Recall Solution:
Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 24C39
Notice Date: Dec 19, 2024
Recall Date: Nov 8, 2024
Ford Motor Company
NHTSA Campaign: 24V091000 SAFETY RECALL
121 Vehicles Affected
Recall Date: Feb 8, 2024
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2023 Explorer vehicles. The right-front lower fastener connecting the steering knuckle and strut may be loose or missing.

Potential Risk:
A loose or missing connection between the knuckle and strut can cause improper tire alignment, resulting in a steering pull or require increased steering effort. Additionally, the brake hose may contact the tire and become damaged, resulting in a brake fluid leak and a loss of braking ability. Either of these scenarios can increase the risk of a crash.
FREE Recall Solution:
Dealers will inspect the fasteners, and tighten or install them as necessary, free of charge. Owner notification letters were mailed March 08, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S04.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 24S04
Notice Date: Mar 8, 2024
Recall Date: Feb 8, 2024
Ford Motor Company
NHTSA Campaign: 23V686000 SAFETY RECALL
2.9K Vehicles Affected
Recall Date: Oct 13, 2023
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2023 Explorer vehicles equipped with a standard rearview camera. Due to a manufacturing error in the wire harness, the rearview camera may display a blue image on the SYNC screen when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Potential Risk:
A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.
FREE Recall Solution:
Dealers will inspect the rearview camera wire harness and repair any loose splices, free of charge. Owner notification letters were mailed November 2, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C31.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 23C31
Notice Date: Nov 2, 2023
Recall Date: Oct 13, 2023
Ford Motor Company
NHTSA Campaign: 23V597000 SAFETY RECALL
10 Vehicles Affected
Recall Date: Aug 25, 2023
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2023 Explorer vehicles equipped with 2.3L GTDI engines. The turbocharger oil supply line may be damaged, which can result in an oil leak inside the engine compartment.

Potential Risk:
An oil leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire. In addition, the loss of oil can result in an engine stall, increasing the risk of a crash.
FREE Recall Solution:
Owners are advised to park and shut off the engine as soon as possible if they see an oil pressure warning light or smoke coming from the engine compartment. Dealers will replace the turbo oil supply line assembly, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S50.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 23S50
Notice Date: Sep 8, 2023
Recall Date: Aug 25, 2023
Ford Motor Company
NHTSA Campaign: 23V342000 SAFETY RECALL
443K Vehicles Affected
Recall Date: May 12, 2023
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.

Potential Risk:
Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the 360-degree camera, free of charge. Owner notification letters were mailed November 10, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S23. This recall expands and replaces NHTSA recall number 23V-022. Vehicles previously repaired under 23V-022 will need to have the new remedy performed.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 23S23
Notice Date: Nov 10, 2023
Recall Date: May 12, 2023
Ford Motor Company
NHTSA Campaign: 23V070000 SAFETY RECALL
1.1K Vehicles Affected
Recall Date: Feb 10, 2023
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2022-2023 F-150, Mustang, Explorer, Bronco, and 2023 Lincoln Aviator vehicles equipped with automatic transmissions. The transmission may contain a loose bolt which could prevent the transmission from engaging the park gear, although the gear shifter position may indicate that the vehicle has been shifted to "PARK."

Potential Risk:
The inability to secure the vehicle in the park position can result in a rollaway, increasing the risk of a crash or injury.
FREE Recall Solution:
Dealers will inspect and, if necessary, replace the transmissions, free of charge. Owner notification letters were mailed April 25, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S06.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 23S06
Notice Date: Apr 25, 2023
Recall Date: Feb 10, 2023
Ford Motor Company
NHTSA Campaign: 23V022000 SAFETY RECALL
382.8K Vehicles Affected
Recall Date: Jan 23, 2023
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.

Potential Risk:
Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
FREE Recall Solution:
Dealers will update the image processing module (IPMB) software, free of charge. Interim owner notification letters informing owners of the safety risk were mailed April 25, 2023. Owner notification letters were mailed February 13, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S02. This recall expands and replaces NHTSA recall number 21V-735. Vehicles previously repaired under 21V-735 will need to have the new remedy performed.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 23S02
Notice Date: Feb 13, 2023
Recall Date: Jan 23, 2023

Consumer Complaints

97 Complaints
Ford Motor Company
Campaign: 11541588 Other
Aug 30, 2023
Defect Description:

VISIBILITY:SUN/MOON ROOF ASSEMBLY

Potential Consequences:

While on interstate at 70mph, the front sunroof exploded. Sounding like a gun going off.. was no vehicles in front of me to cause debris.. after pulling over to see what happened I could tell the glass was pushed up away from vehicle. Not only was this safety concern for me. But also the vehicles behind me that had to suddenly stop and avoid the flying glass..

Corrective Action:

While on interstate at 70mph, the front sunroof exploded. Sounding like a gun going off.. was no vehicles in front of me to cause debris.. after pulling over to see what happened I could tell the glass was pushed up away from vehicle. Not only was this safety concern for me. But also the vehicles behind me that had to suddenly stop and avoid the flying glass..

Additional Notes:

While on interstate at 70mph, the front sunroof exploded. Sounding like a gun going off.. was no vehicles in front of me to cause debris.. after pulling over to see what happened I could tell the glass was pushed up away from vehicle. Not only was this safety concern for me. But also the vehicles behind me that had to suddenly stop and avoid the flying glass..

Manufacturer: FORD
Mfg Campaign: 11541588
Notice Date: Aug 30, 2023
Recall Date: Aug 30, 2023
Ford Motor Company
Campaign: 11538390 Other
Aug 14, 2023
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

New car has millions of tiny dots everywhere in the windshield placed in irregular pattern. Not visible at normal light they brightly shine when sun is low and shining. I almost can't see anything in front of the car. Here is someone else on internet having exactly same problem. https: [XXX] Windshield is clear, washed multiple times - it doesn't seem that it can be removed from outside. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

New car has millions of tiny dots everywhere in the windshield placed in irregular pattern. Not visible at normal light they brightly shine when sun is low and shining. I almost can't see anything in front of the car. Here is someone else on internet having exactly same problem. https: [XXX] Windshield is clear, washed multiple times - it doesn't seem that it can be removed from outside. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

New car has millions of tiny dots everywhere in the windshield placed in irregular pattern. Not visible at normal light they brightly shine when sun is low and shining. I almost can't see anything in front of the car. Here is someone else on internet having exactly same problem. https: [XXX] Windshield is clear, washed multiple times - it doesn't seem that it can be removed from outside. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: FORD
Mfg Campaign: 11538390
Notice Date: Aug 14, 2023
Recall Date: Aug 14, 2023
Ford Motor Company
Campaign: 11537908 Other
Aug 11, 2023
Defect Description:

BACK OVER PREVENTION

Potential Consequences:

The contact owns a 2023 Ford Explorer. The contact received notification of NHTSA Campaign Number: 23V342000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2023 Ford Explorer. The contact received notification of NHTSA Campaign Number: 23V342000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2023 Ford Explorer. The contact received notification of NHTSA Campaign Number: 23V342000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Manufacturer: FORD
Mfg Campaign: 11537908
Notice Date: Aug 11, 2023
Recall Date: Aug 11, 2023
Ford Motor Company
Campaign: 11537758 Other
Aug 10, 2023
Defect Description:

BACK OVER PREVENTION

Potential Consequences:

The contact owns a 2023 Ford Explorer. The contact stated that upon purchasing the vehicle, she was made aware that the VIN was included in NHTSA Campaign Number: 23V342000 (Back Over Prevention) however, the parts to do the recall repair were not yet available. The dealer confirmed that the parts were not available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2023 Ford Explorer. The contact stated that upon purchasing the vehicle, she was made aware that the VIN was included in NHTSA Campaign Number: 23V342000 (Back Over Prevention) however, the parts to do the recall repair were not yet available. The dealer confirmed that the parts were not available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2023 Ford Explorer. The contact stated that upon purchasing the vehicle, she was made aware that the VIN was included in NHTSA Campaign Number: 23V342000 (Back Over Prevention) however, the parts to do the recall repair were not yet available. The dealer confirmed that the parts were not available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Manufacturer: FORD
Mfg Campaign: 11537758
Notice Date: Aug 10, 2023
Recall Date: Aug 10, 2023
Ford Motor Company
Campaign: 11536377 Other
Aug 3, 2023
Defect Description:

STEERING

Potential Consequences:

I leased a brand new 2023 Ford Explorer. The day I was driving it home I noticed a distinct cracking/popping sound when I turned the steering wheel to the left while lifting my foot off the brake. It is not a series of pops. It’s just one pop when the wheel is turned. When I got home I took out the paper mat that was on the floor to make sure there were no other sounds in the car. The sound happens each time I am in my vehicle & it only happens when the wheel is turned to the left going less than 1 mph. I took it to a Ford dealership. The service advisor heard the sound when I drove a few feet & turned the wheel to the left in the parking lot. The service technician was able to reproduce the sound without driving at all. He turned the wheel, while in the park position, and reproduced it. There are no warning lamps. As of now, I have not been told what it is but it’s concerning knowing cracking sounds could be rack, steering, tie rod, ball joint or any number of steering or suspension problems. I’m now worried driving my new SUV.

Corrective Action:

I leased a brand new 2023 Ford Explorer. The day I was driving it home I noticed a distinct cracking/popping sound when I turned the steering wheel to the left while lifting my foot off the brake. It is not a series of pops. It’s just one pop when the wheel is turned. When I got home I took out the paper mat that was on the floor to make sure there were no other sounds in the car. The sound happens each time I am in my vehicle & it only happens when the wheel is turned to the left going less than 1 mph. I took it to a Ford dealership. The service advisor heard the sound when I drove a few feet & turned the wheel to the left in the parking lot. The service technician was able to reproduce the sound without driving at all. He turned the wheel, while in the park position, and reproduced it. There are no warning lamps. As of now, I have not been told what it is but it’s concerning knowing cracking sounds could be rack, steering, tie rod, ball joint or any number of steering or suspension problems. I’m now worried driving my new SUV.

Additional Notes:

I leased a brand new 2023 Ford Explorer. The day I was driving it home I noticed a distinct cracking/popping sound when I turned the steering wheel to the left while lifting my foot off the brake. It is not a series of pops. It’s just one pop when the wheel is turned. When I got home I took out the paper mat that was on the floor to make sure there were no other sounds in the car. The sound happens each time I am in my vehicle & it only happens when the wheel is turned to the left going less than 1 mph. I took it to a Ford dealership. The service advisor heard the sound when I drove a few feet & turned the wheel to the left in the parking lot. The service technician was able to reproduce the sound without driving at all. He turned the wheel, while in the park position, and reproduced it. There are no warning lamps. As of now, I have not been told what it is but it’s concerning knowing cracking sounds could be rack, steering, tie rod, ball joint or any number of steering or suspension problems. I’m now worried driving my new SUV.

Manufacturer: FORD
Mfg Campaign: 11536377
Notice Date: Aug 3, 2023
Recall Date: Aug 3, 2023
Ford Motor Company
Campaign: 11536377 Other
Aug 3, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

I leased a brand new 2023 Ford Explorer. The day I was driving it home I noticed a distinct cracking/popping sound when I turned the steering wheel to the left while lifting my foot off the brake. It is not a series of pops. It’s just one pop when the wheel is turned. When I got home I took out the paper mat that was on the floor to make sure there were no other sounds in the car. The sound happens each time I am in my vehicle & it only happens when the wheel is turned to the left going less than 1 mph. I took it to a Ford dealership. The service advisor heard the sound when I drove a few feet & turned the wheel to the left in the parking lot. The service technician was able to reproduce the sound without driving at all. He turned the wheel, while in the park position, and reproduced it. There are no warning lamps. As of now, I have not been told what it is but it’s concerning knowing cracking sounds could be rack, steering, tie rod, ball joint or any number of steering or suspension problems. I’m now worried driving my new SUV.

Corrective Action:

I leased a brand new 2023 Ford Explorer. The day I was driving it home I noticed a distinct cracking/popping sound when I turned the steering wheel to the left while lifting my foot off the brake. It is not a series of pops. It’s just one pop when the wheel is turned. When I got home I took out the paper mat that was on the floor to make sure there were no other sounds in the car. The sound happens each time I am in my vehicle & it only happens when the wheel is turned to the left going less than 1 mph. I took it to a Ford dealership. The service advisor heard the sound when I drove a few feet & turned the wheel to the left in the parking lot. The service technician was able to reproduce the sound without driving at all. He turned the wheel, while in the park position, and reproduced it. There are no warning lamps. As of now, I have not been told what it is but it’s concerning knowing cracking sounds could be rack, steering, tie rod, ball joint or any number of steering or suspension problems. I’m now worried driving my new SUV.

Additional Notes:

I leased a brand new 2023 Ford Explorer. The day I was driving it home I noticed a distinct cracking/popping sound when I turned the steering wheel to the left while lifting my foot off the brake. It is not a series of pops. It’s just one pop when the wheel is turned. When I got home I took out the paper mat that was on the floor to make sure there were no other sounds in the car. The sound happens each time I am in my vehicle & it only happens when the wheel is turned to the left going less than 1 mph. I took it to a Ford dealership. The service advisor heard the sound when I drove a few feet & turned the wheel to the left in the parking lot. The service technician was able to reproduce the sound without driving at all. He turned the wheel, while in the park position, and reproduced it. There are no warning lamps. As of now, I have not been told what it is but it’s concerning knowing cracking sounds could be rack, steering, tie rod, ball joint or any number of steering or suspension problems. I’m now worried driving my new SUV.

Manufacturer: FORD
Mfg Campaign: 11536377
Notice Date: Aug 3, 2023
Recall Date: Aug 3, 2023
Ford Motor Company
Campaign: 11535307 Other
Jul 30, 2023
Defect Description:

ENGINE

Potential Consequences:

At 36-42 mph the vehicle vibrates underneath, not the stearing wheel, it is clear something is not right. The vibration goes away when you hit 43 mph it smooths out and you dont feel it. No lights come on, I have had it checked and because there is no recall or a faulty light coming on or a sensor in my computer module, there is nothing Ford can do they say. They did tell me that Ford is aware of this as there are about 8 other vehicles they have seen that have this same issue. I am thinking possiibly the drive shaft is not balanced properly, I have done some research online and otheres have complained about this too. Hopeing this will be looked into further, hate the spend all this money on a vehicle and find that by driving it we are ruining something else and then have to spend more money to fix it or it casues someone to get into an accident. Please look into this, my vehicle is not the only one out there and it is brand new.

Corrective Action:

At 36-42 mph the vehicle vibrates underneath, not the stearing wheel, it is clear something is not right. The vibration goes away when you hit 43 mph it smooths out and you dont feel it. No lights come on, I have had it checked and because there is no recall or a faulty light coming on or a sensor in my computer module, there is nothing Ford can do they say. They did tell me that Ford is aware of this as there are about 8 other vehicles they have seen that have this same issue. I am thinking possiibly the drive shaft is not balanced properly, I have done some research online and otheres have complained about this too. Hopeing this will be looked into further, hate the spend all this money on a vehicle and find that by driving it we are ruining something else and then have to spend more money to fix it or it casues someone to get into an accident. Please look into this, my vehicle is not the only one out there and it is brand new.

Additional Notes:

At 36-42 mph the vehicle vibrates underneath, not the stearing wheel, it is clear something is not right. The vibration goes away when you hit 43 mph it smooths out and you dont feel it. No lights come on, I have had it checked and because there is no recall or a faulty light coming on or a sensor in my computer module, there is nothing Ford can do they say. They did tell me that Ford is aware of this as there are about 8 other vehicles they have seen that have this same issue. I am thinking possiibly the drive shaft is not balanced properly, I have done some research online and otheres have complained about this too. Hopeing this will be looked into further, hate the spend all this money on a vehicle and find that by driving it we are ruining something else and then have to spend more money to fix it or it casues someone to get into an accident. Please look into this, my vehicle is not the only one out there and it is brand new.

Manufacturer: FORD
Mfg Campaign: 11535307
Notice Date: Jul 30, 2023
Recall Date: Jul 30, 2023
Ford Motor Company
Campaign: 11535307 Other
Jul 30, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

At 36-42 mph the vehicle vibrates underneath, not the stearing wheel, it is clear something is not right. The vibration goes away when you hit 43 mph it smooths out and you dont feel it. No lights come on, I have had it checked and because there is no recall or a faulty light coming on or a sensor in my computer module, there is nothing Ford can do they say. They did tell me that Ford is aware of this as there are about 8 other vehicles they have seen that have this same issue. I am thinking possiibly the drive shaft is not balanced properly, I have done some research online and otheres have complained about this too. Hopeing this will be looked into further, hate the spend all this money on a vehicle and find that by driving it we are ruining something else and then have to spend more money to fix it or it casues someone to get into an accident. Please look into this, my vehicle is not the only one out there and it is brand new.

Corrective Action:

At 36-42 mph the vehicle vibrates underneath, not the stearing wheel, it is clear something is not right. The vibration goes away when you hit 43 mph it smooths out and you dont feel it. No lights come on, I have had it checked and because there is no recall or a faulty light coming on or a sensor in my computer module, there is nothing Ford can do they say. They did tell me that Ford is aware of this as there are about 8 other vehicles they have seen that have this same issue. I am thinking possiibly the drive shaft is not balanced properly, I have done some research online and otheres have complained about this too. Hopeing this will be looked into further, hate the spend all this money on a vehicle and find that by driving it we are ruining something else and then have to spend more money to fix it or it casues someone to get into an accident. Please look into this, my vehicle is not the only one out there and it is brand new.

Additional Notes:

At 36-42 mph the vehicle vibrates underneath, not the stearing wheel, it is clear something is not right. The vibration goes away when you hit 43 mph it smooths out and you dont feel it. No lights come on, I have had it checked and because there is no recall or a faulty light coming on or a sensor in my computer module, there is nothing Ford can do they say. They did tell me that Ford is aware of this as there are about 8 other vehicles they have seen that have this same issue. I am thinking possiibly the drive shaft is not balanced properly, I have done some research online and otheres have complained about this too. Hopeing this will be looked into further, hate the spend all this money on a vehicle and find that by driving it we are ruining something else and then have to spend more money to fix it or it casues someone to get into an accident. Please look into this, my vehicle is not the only one out there and it is brand new.

Manufacturer: FORD
Mfg Campaign: 11535307
Notice Date: Jul 30, 2023
Recall Date: Jul 30, 2023
Ford Motor Company
Campaign: 11535307 Other
Jul 30, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

At 36-42 mph the vehicle vibrates underneath, not the stearing wheel, it is clear something is not right. The vibration goes away when you hit 43 mph it smooths out and you dont feel it. No lights come on, I have had it checked and because there is no recall or a faulty light coming on or a sensor in my computer module, there is nothing Ford can do they say. They did tell me that Ford is aware of this as there are about 8 other vehicles they have seen that have this same issue. I am thinking possiibly the drive shaft is not balanced properly, I have done some research online and otheres have complained about this too. Hopeing this will be looked into further, hate the spend all this money on a vehicle and find that by driving it we are ruining something else and then have to spend more money to fix it or it casues someone to get into an accident. Please look into this, my vehicle is not the only one out there and it is brand new.

Corrective Action:

At 36-42 mph the vehicle vibrates underneath, not the stearing wheel, it is clear something is not right. The vibration goes away when you hit 43 mph it smooths out and you dont feel it. No lights come on, I have had it checked and because there is no recall or a faulty light coming on or a sensor in my computer module, there is nothing Ford can do they say. They did tell me that Ford is aware of this as there are about 8 other vehicles they have seen that have this same issue. I am thinking possiibly the drive shaft is not balanced properly, I have done some research online and otheres have complained about this too. Hopeing this will be looked into further, hate the spend all this money on a vehicle and find that by driving it we are ruining something else and then have to spend more money to fix it or it casues someone to get into an accident. Please look into this, my vehicle is not the only one out there and it is brand new.

Additional Notes:

At 36-42 mph the vehicle vibrates underneath, not the stearing wheel, it is clear something is not right. The vibration goes away when you hit 43 mph it smooths out and you dont feel it. No lights come on, I have had it checked and because there is no recall or a faulty light coming on or a sensor in my computer module, there is nothing Ford can do they say. They did tell me that Ford is aware of this as there are about 8 other vehicles they have seen that have this same issue. I am thinking possiibly the drive shaft is not balanced properly, I have done some research online and otheres have complained about this too. Hopeing this will be looked into further, hate the spend all this money on a vehicle and find that by driving it we are ruining something else and then have to spend more money to fix it or it casues someone to get into an accident. Please look into this, my vehicle is not the only one out there and it is brand new.

Manufacturer: FORD
Mfg Campaign: 11535307
Notice Date: Jul 30, 2023
Recall Date: Jul 30, 2023
Ford Motor Company
Campaign: 11532863 Other
Jul 17, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

-PARKING BRAKE IS AUTO ENGAGED 100% OF THE TIME AT START or WHILE SHIFTING OUT OF PARK or SHIFTING BETWEEN GEARS. DRIVE or REVERSE -TO DISENGAGE THE PARK BRAKE YOU HAVE TO DEPRESS THE ACCELERATOR PEDAL. -PRESSURE ON THE ACCELERATOR TO DISENGAGE IS INCONNSISTENT EVERY TIME. -VEHICLE LURCHES UNCONTROLLABLY WHEN RELEASING THE VEHICLE OFF THE EMERGENCY PARKING BRAKE SETTING. -THE JOLT OF THE VEHICLE FROM THE DEPRESS PRESSURE IS SO SIGNIFICANT AND DANGEROUS CAUSING THE RISK TO HITTING ANY PARKED VEHICLE WHILE PARALLEL PARKING OR HITTING STRUCTURE/GARAGE WHEN PARKING, JOLTING INTO TRAFFIC FROM A STOPPED/PARKED POSITION or TO PEOPLE WALKING NEAR THE VEHICLE WHILE TRYING TO MANIPULATE THE VEHICLE. -WHEN THE AUTO HOLD FEATURE IS TURNED ON, IT CAN BE ASSUMED TO BE ENGAGED BY PRESSING THE BRAKE PEDAL but IF THE PEDAL ISN'T ENGAGED WITH ENOUGH FULL PRESSURE THE AUTO HOLD WILL NOT FULLY ACTIVATE. IN NOTIFICATION WHEN ON IS IN SMALL GREEN TEXT THAT CAN BE EASILY MISSED/CONFUSED WITH THE GREEN SYMBOL SIMILAR IN SIZE TO THE GREEN AUTO HEADLIGHT SETTING IN THE SAME ZONE. THIS CAN CAUSE SOMEONE TO BELIEVE AUTO HOLD IN ENGAGED WHEN USING PERIPHERIAL VISION FOR THE INDICATOR QUE WITHOUT DIRECTLY TAKING EYES OFF THE FORWARD CONDITION. THIS GIVES THE DRIVER A FALSE CONFIDENCE TO REMOVE THEIR FOOT FROM THE BRAKE AND HAVE THE VEHICLE CREEP FORWARD AND CAN LEAD TO ACCIDENT OR INJURY.

Corrective Action:

-PARKING BRAKE IS AUTO ENGAGED 100% OF THE TIME AT START or WHILE SHIFTING OUT OF PARK or SHIFTING BETWEEN GEARS. DRIVE or REVERSE -TO DISENGAGE THE PARK BRAKE YOU HAVE TO DEPRESS THE ACCELERATOR PEDAL. -PRESSURE ON THE ACCELERATOR TO DISENGAGE IS INCONNSISTENT EVERY TIME. -VEHICLE LURCHES UNCONTROLLABLY WHEN RELEASING THE VEHICLE OFF THE EMERGENCY PARKING BRAKE SETTING. -THE JOLT OF THE VEHICLE FROM THE DEPRESS PRESSURE IS SO SIGNIFICANT AND DANGEROUS CAUSING THE RISK TO HITTING ANY PARKED VEHICLE WHILE PARALLEL PARKING OR HITTING STRUCTURE/GARAGE WHEN PARKING, JOLTING INTO TRAFFIC FROM A STOPPED/PARKED POSITION or TO PEOPLE WALKING NEAR THE VEHICLE WHILE TRYING TO MANIPULATE THE VEHICLE. -WHEN THE AUTO HOLD FEATURE IS TURNED ON, IT CAN BE ASSUMED TO BE ENGAGED BY PRESSING THE BRAKE PEDAL but IF THE PEDAL ISN'T ENGAGED WITH ENOUGH FULL PRESSURE THE AUTO HOLD WILL NOT FULLY ACTIVATE. IN NOTIFICATION WHEN ON IS IN SMALL GREEN TEXT THAT CAN BE EASILY MISSED/CONFUSED WITH THE GREEN SYMBOL SIMILAR IN SIZE TO THE GREEN AUTO HEADLIGHT SETTING IN THE SAME ZONE. THIS CAN CAUSE SOMEONE TO BELIEVE AUTO HOLD IN ENGAGED WHEN USING PERIPHERIAL VISION FOR THE INDICATOR QUE WITHOUT DIRECTLY TAKING EYES OFF THE FORWARD CONDITION. THIS GIVES THE DRIVER A FALSE CONFIDENCE TO REMOVE THEIR FOOT FROM THE BRAKE AND HAVE THE VEHICLE CREEP FORWARD AND CAN LEAD TO ACCIDENT OR INJURY.

Additional Notes:

-PARKING BRAKE IS AUTO ENGAGED 100% OF THE TIME AT START or WHILE SHIFTING OUT OF PARK or SHIFTING BETWEEN GEARS. DRIVE or REVERSE -TO DISENGAGE THE PARK BRAKE YOU HAVE TO DEPRESS THE ACCELERATOR PEDAL. -PRESSURE ON THE ACCELERATOR TO DISENGAGE IS INCONNSISTENT EVERY TIME. -VEHICLE LURCHES UNCONTROLLABLY WHEN RELEASING THE VEHICLE OFF THE EMERGENCY PARKING BRAKE SETTING. -THE JOLT OF THE VEHICLE FROM THE DEPRESS PRESSURE IS SO SIGNIFICANT AND DANGEROUS CAUSING THE RISK TO HITTING ANY PARKED VEHICLE WHILE PARALLEL PARKING OR HITTING STRUCTURE/GARAGE WHEN PARKING, JOLTING INTO TRAFFIC FROM A STOPPED/PARKED POSITION or TO PEOPLE WALKING NEAR THE VEHICLE WHILE TRYING TO MANIPULATE THE VEHICLE. -WHEN THE AUTO HOLD FEATURE IS TURNED ON, IT CAN BE ASSUMED TO BE ENGAGED BY PRESSING THE BRAKE PEDAL but IF THE PEDAL ISN'T ENGAGED WITH ENOUGH FULL PRESSURE THE AUTO HOLD WILL NOT FULLY ACTIVATE. IN NOTIFICATION WHEN ON IS IN SMALL GREEN TEXT THAT CAN BE EASILY MISSED/CONFUSED WITH THE GREEN SYMBOL SIMILAR IN SIZE TO THE GREEN AUTO HEADLIGHT SETTING IN THE SAME ZONE. THIS CAN CAUSE SOMEONE TO BELIEVE AUTO HOLD IN ENGAGED WHEN USING PERIPHERIAL VISION FOR THE INDICATOR QUE WITHOUT DIRECTLY TAKING EYES OFF THE FORWARD CONDITION. THIS GIVES THE DRIVER A FALSE CONFIDENCE TO REMOVE THEIR FOOT FROM THE BRAKE AND HAVE THE VEHICLE CREEP FORWARD AND CAN LEAD TO ACCIDENT OR INJURY.

Manufacturer: FORD
Mfg Campaign: 11532863
Notice Date: Jul 17, 2023
Recall Date: Jul 17, 2023
Ford Motor Company
Campaign: 11532863 Other
Jul 17, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

-PARKING BRAKE IS AUTO ENGAGED 100% OF THE TIME AT START or WHILE SHIFTING OUT OF PARK or SHIFTING BETWEEN GEARS. DRIVE or REVERSE -TO DISENGAGE THE PARK BRAKE YOU HAVE TO DEPRESS THE ACCELERATOR PEDAL. -PRESSURE ON THE ACCELERATOR TO DISENGAGE IS INCONNSISTENT EVERY TIME. -VEHICLE LURCHES UNCONTROLLABLY WHEN RELEASING THE VEHICLE OFF THE EMERGENCY PARKING BRAKE SETTING. -THE JOLT OF THE VEHICLE FROM THE DEPRESS PRESSURE IS SO SIGNIFICANT AND DANGEROUS CAUSING THE RISK TO HITTING ANY PARKED VEHICLE WHILE PARALLEL PARKING OR HITTING STRUCTURE/GARAGE WHEN PARKING, JOLTING INTO TRAFFIC FROM A STOPPED/PARKED POSITION or TO PEOPLE WALKING NEAR THE VEHICLE WHILE TRYING TO MANIPULATE THE VEHICLE. -WHEN THE AUTO HOLD FEATURE IS TURNED ON, IT CAN BE ASSUMED TO BE ENGAGED BY PRESSING THE BRAKE PEDAL but IF THE PEDAL ISN'T ENGAGED WITH ENOUGH FULL PRESSURE THE AUTO HOLD WILL NOT FULLY ACTIVATE. IN NOTIFICATION WHEN ON IS IN SMALL GREEN TEXT THAT CAN BE EASILY MISSED/CONFUSED WITH THE GREEN SYMBOL SIMILAR IN SIZE TO THE GREEN AUTO HEADLIGHT SETTING IN THE SAME ZONE. THIS CAN CAUSE SOMEONE TO BELIEVE AUTO HOLD IN ENGAGED WHEN USING PERIPHERIAL VISION FOR THE INDICATOR QUE WITHOUT DIRECTLY TAKING EYES OFF THE FORWARD CONDITION. THIS GIVES THE DRIVER A FALSE CONFIDENCE TO REMOVE THEIR FOOT FROM THE BRAKE AND HAVE THE VEHICLE CREEP FORWARD AND CAN LEAD TO ACCIDENT OR INJURY.

Corrective Action:

-PARKING BRAKE IS AUTO ENGAGED 100% OF THE TIME AT START or WHILE SHIFTING OUT OF PARK or SHIFTING BETWEEN GEARS. DRIVE or REVERSE -TO DISENGAGE THE PARK BRAKE YOU HAVE TO DEPRESS THE ACCELERATOR PEDAL. -PRESSURE ON THE ACCELERATOR TO DISENGAGE IS INCONNSISTENT EVERY TIME. -VEHICLE LURCHES UNCONTROLLABLY WHEN RELEASING THE VEHICLE OFF THE EMERGENCY PARKING BRAKE SETTING. -THE JOLT OF THE VEHICLE FROM THE DEPRESS PRESSURE IS SO SIGNIFICANT AND DANGEROUS CAUSING THE RISK TO HITTING ANY PARKED VEHICLE WHILE PARALLEL PARKING OR HITTING STRUCTURE/GARAGE WHEN PARKING, JOLTING INTO TRAFFIC FROM A STOPPED/PARKED POSITION or TO PEOPLE WALKING NEAR THE VEHICLE WHILE TRYING TO MANIPULATE THE VEHICLE. -WHEN THE AUTO HOLD FEATURE IS TURNED ON, IT CAN BE ASSUMED TO BE ENGAGED BY PRESSING THE BRAKE PEDAL but IF THE PEDAL ISN'T ENGAGED WITH ENOUGH FULL PRESSURE THE AUTO HOLD WILL NOT FULLY ACTIVATE. IN NOTIFICATION WHEN ON IS IN SMALL GREEN TEXT THAT CAN BE EASILY MISSED/CONFUSED WITH THE GREEN SYMBOL SIMILAR IN SIZE TO THE GREEN AUTO HEADLIGHT SETTING IN THE SAME ZONE. THIS CAN CAUSE SOMEONE TO BELIEVE AUTO HOLD IN ENGAGED WHEN USING PERIPHERIAL VISION FOR THE INDICATOR QUE WITHOUT DIRECTLY TAKING EYES OFF THE FORWARD CONDITION. THIS GIVES THE DRIVER A FALSE CONFIDENCE TO REMOVE THEIR FOOT FROM THE BRAKE AND HAVE THE VEHICLE CREEP FORWARD AND CAN LEAD TO ACCIDENT OR INJURY.

Additional Notes:

-PARKING BRAKE IS AUTO ENGAGED 100% OF THE TIME AT START or WHILE SHIFTING OUT OF PARK or SHIFTING BETWEEN GEARS. DRIVE or REVERSE -TO DISENGAGE THE PARK BRAKE YOU HAVE TO DEPRESS THE ACCELERATOR PEDAL. -PRESSURE ON THE ACCELERATOR TO DISENGAGE IS INCONNSISTENT EVERY TIME. -VEHICLE LURCHES UNCONTROLLABLY WHEN RELEASING THE VEHICLE OFF THE EMERGENCY PARKING BRAKE SETTING. -THE JOLT OF THE VEHICLE FROM THE DEPRESS PRESSURE IS SO SIGNIFICANT AND DANGEROUS CAUSING THE RISK TO HITTING ANY PARKED VEHICLE WHILE PARALLEL PARKING OR HITTING STRUCTURE/GARAGE WHEN PARKING, JOLTING INTO TRAFFIC FROM A STOPPED/PARKED POSITION or TO PEOPLE WALKING NEAR THE VEHICLE WHILE TRYING TO MANIPULATE THE VEHICLE. -WHEN THE AUTO HOLD FEATURE IS TURNED ON, IT CAN BE ASSUMED TO BE ENGAGED BY PRESSING THE BRAKE PEDAL but IF THE PEDAL ISN'T ENGAGED WITH ENOUGH FULL PRESSURE THE AUTO HOLD WILL NOT FULLY ACTIVATE. IN NOTIFICATION WHEN ON IS IN SMALL GREEN TEXT THAT CAN BE EASILY MISSED/CONFUSED WITH THE GREEN SYMBOL SIMILAR IN SIZE TO THE GREEN AUTO HEADLIGHT SETTING IN THE SAME ZONE. THIS CAN CAUSE SOMEONE TO BELIEVE AUTO HOLD IN ENGAGED WHEN USING PERIPHERIAL VISION FOR THE INDICATOR QUE WITHOUT DIRECTLY TAKING EYES OFF THE FORWARD CONDITION. THIS GIVES THE DRIVER A FALSE CONFIDENCE TO REMOVE THEIR FOOT FROM THE BRAKE AND HAVE THE VEHICLE CREEP FORWARD AND CAN LEAD TO ACCIDENT OR INJURY.

Manufacturer: FORD
Mfg Campaign: 11532863
Notice Date: Jul 17, 2023
Recall Date: Jul 17, 2023
Ford Motor Company
Campaign: 11532171 Other
Jul 13, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

I purchased a new 2023 Ford Explorer and during the finance process I found out it had a rear back up camera recall . I wasn’t able to take possession of my vehicle . It’s been sitting on the car dealership lot where I bought it . I bought it May 26th and the repair still hasn’t been resolved !! I want my vehicle !! I’m making a substantial payment on a vehicle I can’t have !!!! Please resolve this ASAP !!!!

Corrective Action:

I purchased a new 2023 Ford Explorer and during the finance process I found out it had a rear back up camera recall . I wasn’t able to take possession of my vehicle . It’s been sitting on the car dealership lot where I bought it . I bought it May 26th and the repair still hasn’t been resolved !! I want my vehicle !! I’m making a substantial payment on a vehicle I can’t have !!!! Please resolve this ASAP !!!!

Additional Notes:

I purchased a new 2023 Ford Explorer and during the finance process I found out it had a rear back up camera recall . I wasn’t able to take possession of my vehicle . It’s been sitting on the car dealership lot where I bought it . I bought it May 26th and the repair still hasn’t been resolved !! I want my vehicle !! I’m making a substantial payment on a vehicle I can’t have !!!! Please resolve this ASAP !!!!

Manufacturer: FORD
Mfg Campaign: 11532171
Notice Date: Jul 13, 2023
Recall Date: Jul 13, 2023
Ford Motor Company
Campaign: 11518193 Other
Apr 21, 2023
Defect Description:

VISIBILITY:SUN/MOON ROOF ASSEMBLY

Potential Consequences:

The contact owns a 2023 Ford Explorer. The contact stated while driving 65 MPH, she heard an abnormal noise. The contact stated no warning light was illuminated. The contact stated she was able to park on the side of the road and noticed that the sunroof had shattered independently. The contact took the vehicle to the local dealer and was informed that the sunroof needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 2,500.

Corrective Action:

The contact owns a 2023 Ford Explorer. The contact stated while driving 65 MPH, she heard an abnormal noise. The contact stated no warning light was illuminated. The contact stated she was able to park on the side of the road and noticed that the sunroof had shattered independently. The contact took the vehicle to the local dealer and was informed that the sunroof needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 2,500.

Additional Notes:

The contact owns a 2023 Ford Explorer. The contact stated while driving 65 MPH, she heard an abnormal noise. The contact stated no warning light was illuminated. The contact stated she was able to park on the side of the road and noticed that the sunroof had shattered independently. The contact took the vehicle to the local dealer and was informed that the sunroof needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 2,500.

Manufacturer: FORD
Mfg Campaign: 11518193
Notice Date: Apr 21, 2023
Recall Date: Apr 21, 2023
Ford Motor Company
Campaign: 11517340 Other
3 Vehicles Affected
Apr 16, 2023
Defect Description:

STEERING

Potential Consequences:

I rented a 2023 Ford Explorer. I had many issues with the added safety features while renting it, ultimately resulting in an accident. Firstly, the lane keeping assist did not function properly. In construction zones, back roads, and during rainy weather, the vehicle would jerk very hard to one side of the other. Even after trying to shut off the lane keeping assist feature, it it would automatically turn back on. Luckily, most of those incidents would happen in low traffic areas. Until the final time it happened, resulting in a head on collision with another vehicle. Additionally, the screen that displayed the lane assist activity would go blank randomly while driving. Also. There was a constant issue with the a pop up screen saying to keep holding the steering wheel. Even when I would have both hands on the steering wheel, it would pop up, and sometimes, if it wouldn’t disappear in time, the vehicle would start to automatically brake and slow down the vehicles, even if I was going 70+ miles per hour. The last 12 hours of the vehicle rental drive time, the “keep hold of steering wheel” pop up would pop up more and more frequently. To the point where I would have to constantly let go of the steering wheel and re grab it over and over until it eventually disappear.

Corrective Action:

I rented a 2023 Ford Explorer. I had many issues with the added safety features while renting it, ultimately resulting in an accident. Firstly, the lane keeping assist did not function properly. In construction zones, back roads, and during rainy weather, the vehicle would jerk very hard to one side of the other. Even after trying to shut off the lane keeping assist feature, it it would automatically turn back on. Luckily, most of those incidents would happen in low traffic areas. Until the final time it happened, resulting in a head on collision with another vehicle. Additionally, the screen that displayed the lane assist activity would go blank randomly while driving. Also. There was a constant issue with the a pop up screen saying to keep holding the steering wheel. Even when I would have both hands on the steering wheel, it would pop up, and sometimes, if it wouldn’t disappear in time, the vehicle would start to automatically brake and slow down the vehicles, even if I was going 70+ miles per hour. The last 12 hours of the vehicle rental drive time, the “keep hold of steering wheel” pop up would pop up more and more frequently. To the point where I would have to constantly let go of the steering wheel and re grab it over and over until it eventually disappear.

Additional Notes:

I rented a 2023 Ford Explorer. I had many issues with the added safety features while renting it, ultimately resulting in an accident. Firstly, the lane keeping assist did not function properly. In construction zones, back roads, and during rainy weather, the vehicle would jerk very hard to one side of the other. Even after trying to shut off the lane keeping assist feature, it it would automatically turn back on. Luckily, most of those incidents would happen in low traffic areas. Until the final time it happened, resulting in a head on collision with another vehicle. Additionally, the screen that displayed the lane assist activity would go blank randomly while driving. Also. There was a constant issue with the a pop up screen saying to keep holding the steering wheel. Even when I would have both hands on the steering wheel, it would pop up, and sometimes, if it wouldn’t disappear in time, the vehicle would start to automatically brake and slow down the vehicles, even if I was going 70+ miles per hour. The last 12 hours of the vehicle rental drive time, the “keep hold of steering wheel” pop up would pop up more and more frequently. To the point where I would have to constantly let go of the steering wheel and re grab it over and over until it eventually disappear.

Manufacturer: FORD
Mfg Campaign: 11517340
Notice Date: Apr 16, 2023
Recall Date: Apr 16, 2023
Ford Motor Company
Campaign: 11517340 Other
3 Vehicles Affected
Apr 16, 2023
Defect Description:

LANE DEPARTURE: ASSIST

Potential Consequences:

I rented a 2023 Ford Explorer. I had many issues with the added safety features while renting it, ultimately resulting in an accident. Firstly, the lane keeping assist did not function properly. In construction zones, back roads, and during rainy weather, the vehicle would jerk very hard to one side of the other. Even after trying to shut off the lane keeping assist feature, it it would automatically turn back on. Luckily, most of those incidents would happen in low traffic areas. Until the final time it happened, resulting in a head on collision with another vehicle. Additionally, the screen that displayed the lane assist activity would go blank randomly while driving. Also. There was a constant issue with the a pop up screen saying to keep holding the steering wheel. Even when I would have both hands on the steering wheel, it would pop up, and sometimes, if it wouldn’t disappear in time, the vehicle would start to automatically brake and slow down the vehicles, even if I was going 70+ miles per hour. The last 12 hours of the vehicle rental drive time, the “keep hold of steering wheel” pop up would pop up more and more frequently. To the point where I would have to constantly let go of the steering wheel and re grab it over and over until it eventually disappear.

Corrective Action:

I rented a 2023 Ford Explorer. I had many issues with the added safety features while renting it, ultimately resulting in an accident. Firstly, the lane keeping assist did not function properly. In construction zones, back roads, and during rainy weather, the vehicle would jerk very hard to one side of the other. Even after trying to shut off the lane keeping assist feature, it it would automatically turn back on. Luckily, most of those incidents would happen in low traffic areas. Until the final time it happened, resulting in a head on collision with another vehicle. Additionally, the screen that displayed the lane assist activity would go blank randomly while driving. Also. There was a constant issue with the a pop up screen saying to keep holding the steering wheel. Even when I would have both hands on the steering wheel, it would pop up, and sometimes, if it wouldn’t disappear in time, the vehicle would start to automatically brake and slow down the vehicles, even if I was going 70+ miles per hour. The last 12 hours of the vehicle rental drive time, the “keep hold of steering wheel” pop up would pop up more and more frequently. To the point where I would have to constantly let go of the steering wheel and re grab it over and over until it eventually disappear.

Additional Notes:

I rented a 2023 Ford Explorer. I had many issues with the added safety features while renting it, ultimately resulting in an accident. Firstly, the lane keeping assist did not function properly. In construction zones, back roads, and during rainy weather, the vehicle would jerk very hard to one side of the other. Even after trying to shut off the lane keeping assist feature, it it would automatically turn back on. Luckily, most of those incidents would happen in low traffic areas. Until the final time it happened, resulting in a head on collision with another vehicle. Additionally, the screen that displayed the lane assist activity would go blank randomly while driving. Also. There was a constant issue with the a pop up screen saying to keep holding the steering wheel. Even when I would have both hands on the steering wheel, it would pop up, and sometimes, if it wouldn’t disappear in time, the vehicle would start to automatically brake and slow down the vehicles, even if I was going 70+ miles per hour. The last 12 hours of the vehicle rental drive time, the “keep hold of steering wheel” pop up would pop up more and more frequently. To the point where I would have to constantly let go of the steering wheel and re grab it over and over until it eventually disappear.

Manufacturer: FORD
Mfg Campaign: 11517340
Notice Date: Apr 16, 2023
Recall Date: Apr 16, 2023
Ford Motor Company
Campaign: 11513768 Other
Mar 25, 2023
Defect Description:

ENGINE

Potential Consequences:

The transmission was very difficult time trying to figure out how to start shifting gears, and when it did I felt very hard shifting. The engine revved up, struggled to rev up when accelerating, held gears, chugged, slipped, it felt extremely lazy, and hard shift. The RPMs were fluctuating like crazy. You slam on the accelerator the RPMs start going up then it starts fluctuating crazy.

Corrective Action:

The transmission was very difficult time trying to figure out how to start shifting gears, and when it did I felt very hard shifting. The engine revved up, struggled to rev up when accelerating, held gears, chugged, slipped, it felt extremely lazy, and hard shift. The RPMs were fluctuating like crazy. You slam on the accelerator the RPMs start going up then it starts fluctuating crazy.

Additional Notes:

The transmission was very difficult time trying to figure out how to start shifting gears, and when it did I felt very hard shifting. The engine revved up, struggled to rev up when accelerating, held gears, chugged, slipped, it felt extremely lazy, and hard shift. The RPMs were fluctuating like crazy. You slam on the accelerator the RPMs start going up then it starts fluctuating crazy.

Manufacturer: FORD
Mfg Campaign: 11513768
Notice Date: Mar 25, 2023
Recall Date: Mar 25, 2023
Ford Motor Company
Campaign: 11513768 Other
Mar 25, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

The transmission was very difficult time trying to figure out how to start shifting gears, and when it did I felt very hard shifting. The engine revved up, struggled to rev up when accelerating, held gears, chugged, slipped, it felt extremely lazy, and hard shift. The RPMs were fluctuating like crazy. You slam on the accelerator the RPMs start going up then it starts fluctuating crazy.

Corrective Action:

The transmission was very difficult time trying to figure out how to start shifting gears, and when it did I felt very hard shifting. The engine revved up, struggled to rev up when accelerating, held gears, chugged, slipped, it felt extremely lazy, and hard shift. The RPMs were fluctuating like crazy. You slam on the accelerator the RPMs start going up then it starts fluctuating crazy.

Additional Notes:

The transmission was very difficult time trying to figure out how to start shifting gears, and when it did I felt very hard shifting. The engine revved up, struggled to rev up when accelerating, held gears, chugged, slipped, it felt extremely lazy, and hard shift. The RPMs were fluctuating like crazy. You slam on the accelerator the RPMs start going up then it starts fluctuating crazy.

Manufacturer: FORD
Mfg Campaign: 11513768
Notice Date: Mar 25, 2023
Recall Date: Mar 25, 2023

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