Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S64
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus vehicles equipped with a 1.0L Fox GTDI engine and a 6-speed manual transmission. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S07
Recall Date: Nov 28, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S32
Recall Date: Oct 22, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S07
Recall Date: Mar 12, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016 Focus and C-Max vehicles. The floor pan may have improperly welded left-hand apron joints.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S03
Recall Date: Jan 24, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C13
Recall Date: Sep 28, 2016
Consumer Complaints
1.5K ComplaintsFord Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WIPERS SUDDENLY STOPPED WORKING WHILE IT WAS RAINING CAUSING A SERIOUS SAFETY RISK. COULDN'T CONTINUE TO DRIVE SO WAS PULLED OVER ON SIDE OF THE HIGHWAY UNTIL RAIN STOPPED. LATER WIPERS CAME ON BY THEMSELVES WHILE SWITCH WAS TURNED TO OFF POSITION AND WOULD NOT TURN OFF UNTIL FUSE WAS PULLED. HAVE REPLACED MOTORS AND SWITCH AND THEY HAVEN'T BEEN REPAIRED. NO LONGER WORKING AT ALL WITH NO RESPONSE TO THE SWITCH AT ALL.
Corrective Action:
WIPERS SUDDENLY STOPPED WORKING WHILE IT WAS RAINING CAUSING A SERIOUS SAFETY RISK. COULDN'T CONTINUE TO DRIVE SO WAS PULLED OVER ON SIDE OF THE HIGHWAY UNTIL RAIN STOPPED. LATER WIPERS CAME ON BY THEMSELVES WHILE SWITCH WAS TURNED TO OFF POSITION AND WOULD NOT TURN OFF UNTIL FUSE WAS PULLED. HAVE REPLACED MOTORS AND SWITCH AND THEY HAVEN'T BEEN REPAIRED. NO LONGER WORKING AT ALL WITH NO RESPONSE TO THE SWITCH AT ALL.
Additional Notes:
WIPERS SUDDENLY STOPPED WORKING WHILE IT WAS RAINING CAUSING A SERIOUS SAFETY RISK. COULDN'T CONTINUE TO DRIVE SO WAS PULLED OVER ON SIDE OF THE HIGHWAY UNTIL RAIN STOPPED. LATER WIPERS CAME ON BY THEMSELVES WHILE SWITCH WAS TURNED TO OFF POSITION AND WOULD NOT TURN OFF UNTIL FUSE WAS PULLED. HAVE REPLACED MOTORS AND SWITCH AND THEY HAVEN'T BEEN REPAIRED. NO LONGER WORKING AT ALL WITH NO RESPONSE TO THE SWITCH AT ALL.
Mfg Campaign: 11291262
Recall Date: Dec 26, 2019
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
CAR HAS BEEN VIBRATING WHENEVER ACCELERATING SINCE THE FIRST 6 MONTHS AFTER IT WAS PURCHASED. CAR WAS PURCHASED IN 2016. STARTED STALLING A FEW MONTHS AGO AFTER ANY STOPS. THOUGHT MAYBE TRANSMISSION OIL WAS LOW OR DIRTY SO I HAD IT CHANGED. RIGHT AFTER OIL CHANGE CHECK ENGINE LIGHT CAME ON AND CAR BEGAN DRIVING AS IT WOULD GET STUCK. HAD THE CAR CODED AND IT CAME BACK THAT THE CLUTCH WAS GETTING JAMMED. WHEN I CONTACTED FORD THEY SAID THIS WAS A KNOWN PROBLEM AND THAT THEY WOULD FIX IT AS LONG AS I WAS UNDER 100K. I AM AN UBER DRIVER FULL TIME AND MY CAR IS OVER 100K. CALLED FORD RECALL OFFICE AND THEY TOLD ME I WAS NEVER NOTIFIED OF THIS EXTENDED WARRANTY BECAUSE MY CAR DIDN'T FALL UNDER THE YEAR OF THE CLUTCH ISSUES. FORD HAS BEEN TRYING TO BUY BACK MY CAR 4MONTHS SINCE I DROVE OFF THE LOT AND I SHOULD OF KNEW THAT WAS A RED FLAG. I AM CURRENTLY SPENDING 55 DOLLAR A DAY ON A RENTAL SO THAT I MAY CONTINUE DOING UBER WHICH IS HOW I EARN MY INCOME. I DO NOT WANT TO PAY MONEY TO GET THIS CAR FIXED AND THEN ANOTHER ISSUE ARISES.
Corrective Action:
CAR HAS BEEN VIBRATING WHENEVER ACCELERATING SINCE THE FIRST 6 MONTHS AFTER IT WAS PURCHASED. CAR WAS PURCHASED IN 2016. STARTED STALLING A FEW MONTHS AGO AFTER ANY STOPS. THOUGHT MAYBE TRANSMISSION OIL WAS LOW OR DIRTY SO I HAD IT CHANGED. RIGHT AFTER OIL CHANGE CHECK ENGINE LIGHT CAME ON AND CAR BEGAN DRIVING AS IT WOULD GET STUCK. HAD THE CAR CODED AND IT CAME BACK THAT THE CLUTCH WAS GETTING JAMMED. WHEN I CONTACTED FORD THEY SAID THIS WAS A KNOWN PROBLEM AND THAT THEY WOULD FIX IT AS LONG AS I WAS UNDER 100K. I AM AN UBER DRIVER FULL TIME AND MY CAR IS OVER 100K. CALLED FORD RECALL OFFICE AND THEY TOLD ME I WAS NEVER NOTIFIED OF THIS EXTENDED WARRANTY BECAUSE MY CAR DIDN'T FALL UNDER THE YEAR OF THE CLUTCH ISSUES. FORD HAS BEEN TRYING TO BUY BACK MY CAR 4MONTHS SINCE I DROVE OFF THE LOT AND I SHOULD OF KNEW THAT WAS A RED FLAG. I AM CURRENTLY SPENDING 55 DOLLAR A DAY ON A RENTAL SO THAT I MAY CONTINUE DOING UBER WHICH IS HOW I EARN MY INCOME. I DO NOT WANT TO PAY MONEY TO GET THIS CAR FIXED AND THEN ANOTHER ISSUE ARISES.
Additional Notes:
CAR HAS BEEN VIBRATING WHENEVER ACCELERATING SINCE THE FIRST 6 MONTHS AFTER IT WAS PURCHASED. CAR WAS PURCHASED IN 2016. STARTED STALLING A FEW MONTHS AGO AFTER ANY STOPS. THOUGHT MAYBE TRANSMISSION OIL WAS LOW OR DIRTY SO I HAD IT CHANGED. RIGHT AFTER OIL CHANGE CHECK ENGINE LIGHT CAME ON AND CAR BEGAN DRIVING AS IT WOULD GET STUCK. HAD THE CAR CODED AND IT CAME BACK THAT THE CLUTCH WAS GETTING JAMMED. WHEN I CONTACTED FORD THEY SAID THIS WAS A KNOWN PROBLEM AND THAT THEY WOULD FIX IT AS LONG AS I WAS UNDER 100K. I AM AN UBER DRIVER FULL TIME AND MY CAR IS OVER 100K. CALLED FORD RECALL OFFICE AND THEY TOLD ME I WAS NEVER NOTIFIED OF THIS EXTENDED WARRANTY BECAUSE MY CAR DIDN'T FALL UNDER THE YEAR OF THE CLUTCH ISSUES. FORD HAS BEEN TRYING TO BUY BACK MY CAR 4MONTHS SINCE I DROVE OFF THE LOT AND I SHOULD OF KNEW THAT WAS A RED FLAG. I AM CURRENTLY SPENDING 55 DOLLAR A DAY ON A RENTAL SO THAT I MAY CONTINUE DOING UBER WHICH IS HOW I EARN MY INCOME. I DO NOT WANT TO PAY MONEY TO GET THIS CAR FIXED AND THEN ANOTHER ISSUE ARISES.
Mfg Campaign: 11291054
Recall Date: Dec 24, 2019
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
THE 6-SPEED DUAL-CLUTCH AUTOMATIC TRANSMISSION HAS A WELL-DOCUMENTED SHUDDER WHEN BEGINNING TO ACCELERATE- JERKY MOTION, NO OR DELAYED MOTION, EXTREME SHAKING OF THE FRONT OF THE CAR. IT HAPPENS REPEATEDLY. FORD HAS REPAIRED THIS PROBLEM ONCE, BUT THE REPAIR PROCESS WAS FAULTY, AS THE PROBLEM HAS RETURNED. IN 8/2019, FORD EXTENDED THE WARRANTY ON THE CAR TO 7 YEARS OR 100,000 MILES, FOR FOCUSES BUILT BETWEEN JULY 4, 2013, TO NOV. 5, 2015. MY 2016 FOCUS WAS BUILT AFTER THIS DATE, SO FORD IS NOT MAKING THE REPAIR. THEY CLAIM CHANGES WERE MADE TO SUBSEQUENT MODELS TO ALLEVIATE THE NEED FOR REPAIRS-- BUT MY 2016 FOCUS IS PROBLEMATIC FOR THE SECOND TIME, SHOOTING DOWN THAT ASSERTION.
Corrective Action:
THE 6-SPEED DUAL-CLUTCH AUTOMATIC TRANSMISSION HAS A WELL-DOCUMENTED SHUDDER WHEN BEGINNING TO ACCELERATE- JERKY MOTION, NO OR DELAYED MOTION, EXTREME SHAKING OF THE FRONT OF THE CAR. IT HAPPENS REPEATEDLY. FORD HAS REPAIRED THIS PROBLEM ONCE, BUT THE REPAIR PROCESS WAS FAULTY, AS THE PROBLEM HAS RETURNED. IN 8/2019, FORD EXTENDED THE WARRANTY ON THE CAR TO 7 YEARS OR 100,000 MILES, FOR FOCUSES BUILT BETWEEN JULY 4, 2013, TO NOV. 5, 2015. MY 2016 FOCUS WAS BUILT AFTER THIS DATE, SO FORD IS NOT MAKING THE REPAIR. THEY CLAIM CHANGES WERE MADE TO SUBSEQUENT MODELS TO ALLEVIATE THE NEED FOR REPAIRS-- BUT MY 2016 FOCUS IS PROBLEMATIC FOR THE SECOND TIME, SHOOTING DOWN THAT ASSERTION.
Additional Notes:
THE 6-SPEED DUAL-CLUTCH AUTOMATIC TRANSMISSION HAS A WELL-DOCUMENTED SHUDDER WHEN BEGINNING TO ACCELERATE- JERKY MOTION, NO OR DELAYED MOTION, EXTREME SHAKING OF THE FRONT OF THE CAR. IT HAPPENS REPEATEDLY. FORD HAS REPAIRED THIS PROBLEM ONCE, BUT THE REPAIR PROCESS WAS FAULTY, AS THE PROBLEM HAS RETURNED. IN 8/2019, FORD EXTENDED THE WARRANTY ON THE CAR TO 7 YEARS OR 100,000 MILES, FOR FOCUSES BUILT BETWEEN JULY 4, 2013, TO NOV. 5, 2015. MY 2016 FOCUS WAS BUILT AFTER THIS DATE, SO FORD IS NOT MAKING THE REPAIR. THEY CLAIM CHANGES WERE MADE TO SUBSEQUENT MODELS TO ALLEVIATE THE NEED FOR REPAIRS-- BUT MY 2016 FOCUS IS PROBLEMATIC FOR THE SECOND TIME, SHOOTING DOWN THAT ASSERTION.
Mfg Campaign: 11290802
Recall Date: Dec 23, 2019
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE VEHICLE WOULD SUDDENLY STALL AT VARIOUS TIMES; HOWEVER, THE FAILURE OCCURRED MOST OFTEN WHEN COMING TO A COMPLETE STOP AND ACCELERATING UPHILL. THE VEHICLE WOULD ALSO SHUDDER WHEN ATTEMPTING TO ACCELERATE. THE CONTACT CALLED AUTONATION FORD CORPUS CHRISTI (LOCATED AT 6250 SOUTH PADRE ISLAND DRIVE, CORPUS CHRISTI, TX 78412, 361-444-0125) AND WAS INFORMED THAT THE REPAIR FOR THE RECALL WAS UNAVAILABLE. THE DEALER ALSO CALIBRATED THE CPU ON THE VEHICLE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 96,476. *BF*JB
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE VEHICLE WOULD SUDDENLY STALL AT VARIOUS TIMES; HOWEVER, THE FAILURE OCCURRED MOST OFTEN WHEN COMING TO A COMPLETE STOP AND ACCELERATING UPHILL. THE VEHICLE WOULD ALSO SHUDDER WHEN ATTEMPTING TO ACCELERATE. THE CONTACT CALLED AUTONATION FORD CORPUS CHRISTI (LOCATED AT 6250 SOUTH PADRE ISLAND DRIVE, CORPUS CHRISTI, TX 78412, 361-444-0125) AND WAS INFORMED THAT THE REPAIR FOR THE RECALL WAS UNAVAILABLE. THE DEALER ALSO CALIBRATED THE CPU ON THE VEHICLE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 96,476. *BF*JB
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE VEHICLE WOULD SUDDENLY STALL AT VARIOUS TIMES; HOWEVER, THE FAILURE OCCURRED MOST OFTEN WHEN COMING TO A COMPLETE STOP AND ACCELERATING UPHILL. THE VEHICLE WOULD ALSO SHUDDER WHEN ATTEMPTING TO ACCELERATE. THE CONTACT CALLED AUTONATION FORD CORPUS CHRISTI (LOCATED AT 6250 SOUTH PADRE ISLAND DRIVE, CORPUS CHRISTI, TX 78412, 361-444-0125) AND WAS INFORMED THAT THE REPAIR FOR THE RECALL WAS UNAVAILABLE. THE DEALER ALSO CALIBRATED THE CPU ON THE VEHICLE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 96,476. *BF*JB
Mfg Campaign: 11290950
Recall Date: Dec 23, 2019
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE VEHICLE WOULD SUDDENLY STALL AT VARIOUS TIMES; HOWEVER, THE FAILURE OCCURRED MOST OFTEN WHEN COMING TO A COMPLETE STOP AND ACCELERATING UPHILL. THE VEHICLE WOULD ALSO SHUDDER WHEN ATTEMPTING TO ACCELERATE. THE CONTACT CALLED AUTONATION FORD CORPUS CHRISTI (LOCATED AT 6250 SOUTH PADRE ISLAND DRIVE, CORPUS CHRISTI, TX 78412, 361-444-0125) AND WAS INFORMED THAT THE REPAIR FOR THE RECALL WAS UNAVAILABLE. THE DEALER ALSO CALIBRATED THE CPU ON THE VEHICLE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 96,476. *BF*JB
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE VEHICLE WOULD SUDDENLY STALL AT VARIOUS TIMES; HOWEVER, THE FAILURE OCCURRED MOST OFTEN WHEN COMING TO A COMPLETE STOP AND ACCELERATING UPHILL. THE VEHICLE WOULD ALSO SHUDDER WHEN ATTEMPTING TO ACCELERATE. THE CONTACT CALLED AUTONATION FORD CORPUS CHRISTI (LOCATED AT 6250 SOUTH PADRE ISLAND DRIVE, CORPUS CHRISTI, TX 78412, 361-444-0125) AND WAS INFORMED THAT THE REPAIR FOR THE RECALL WAS UNAVAILABLE. THE DEALER ALSO CALIBRATED THE CPU ON THE VEHICLE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 96,476. *BF*JB
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE VEHICLE WOULD SUDDENLY STALL AT VARIOUS TIMES; HOWEVER, THE FAILURE OCCURRED MOST OFTEN WHEN COMING TO A COMPLETE STOP AND ACCELERATING UPHILL. THE VEHICLE WOULD ALSO SHUDDER WHEN ATTEMPTING TO ACCELERATE. THE CONTACT CALLED AUTONATION FORD CORPUS CHRISTI (LOCATED AT 6250 SOUTH PADRE ISLAND DRIVE, CORPUS CHRISTI, TX 78412, 361-444-0125) AND WAS INFORMED THAT THE REPAIR FOR THE RECALL WAS UNAVAILABLE. THE DEALER ALSO CALIBRATED THE CPU ON THE VEHICLE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 96,476. *BF*JB
Mfg Campaign: 11290950
Recall Date: Dec 23, 2019
Ford Motor Company
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
CAR WAS ON CRUISE CTL, THEN JUST WHEN INCREASING SPEED, WAS GOING 30 THEN WHEN TTO 80 BEFORE I CANCEL IT, WAS DRIVING 60 CAR AUTO WHEN TO 30, TRANSMISSION SERVICE COMES UP NOW AND TEN
Corrective Action:
CAR WAS ON CRUISE CTL, THEN JUST WHEN INCREASING SPEED, WAS GOING 30 THEN WHEN TTO 80 BEFORE I CANCEL IT, WAS DRIVING 60 CAR AUTO WHEN TO 30, TRANSMISSION SERVICE COMES UP NOW AND TEN
Additional Notes:
CAR WAS ON CRUISE CTL, THEN JUST WHEN INCREASING SPEED, WAS GOING 30 THEN WHEN TTO 80 BEFORE I CANCEL IT, WAS DRIVING 60 CAR AUTO WHEN TO 30, TRANSMISSION SERVICE COMES UP NOW AND TEN
Mfg Campaign: 11290571
Recall Date: Dec 21, 2019
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I BOUGHT THE CAR AT A FORD DEALER IN MARCH OF THIS YEAR AND WAS STEERED INTO IT WITHOUT ANY MENTION OF THE TRANNY AND CLUTCH PROBLEMS. SURE ENOUGH THE CLUTCH IS SLIPPING AT ONLY 12000 MILES! WE HAVE BEEN WAITING FOR A CLUTCH TO COME IN FOR 10 DAYS SO FAR. I CONTACTED FORD AND THEY JUST SAID THEY WOULD KEEP FIXING IT. I CAN`T BELIEVE THAT THEY WERE ALLOWED TO KEEP SELLING THESE CARS KNOWING THE PROBLEMS THAT THEY HAD! WE TOLD THEM WE WERE BUYING A CAR TO GET BACK AND FORTH TO THE CITY WHEN MY BF GETS HIS KIDNEY TRANSPLANT AND THIS IS WHAT WE ARE STUCK PAYING FOR FOR OVER 5 MORE YEARS AND THEY SAY THERE IS NO PERMANENT FIX! WE ARE SCARED TO EVEN DRIVE IT! IT JERKS INTO GEAR FROM LOW TO 2 AND SOMETIMES HESITATES. IF IT DOES THIS AT THE WRONG TIME, IT COULD GET US KILLED!
Corrective Action:
I BOUGHT THE CAR AT A FORD DEALER IN MARCH OF THIS YEAR AND WAS STEERED INTO IT WITHOUT ANY MENTION OF THE TRANNY AND CLUTCH PROBLEMS. SURE ENOUGH THE CLUTCH IS SLIPPING AT ONLY 12000 MILES! WE HAVE BEEN WAITING FOR A CLUTCH TO COME IN FOR 10 DAYS SO FAR. I CONTACTED FORD AND THEY JUST SAID THEY WOULD KEEP FIXING IT. I CAN`T BELIEVE THAT THEY WERE ALLOWED TO KEEP SELLING THESE CARS KNOWING THE PROBLEMS THAT THEY HAD! WE TOLD THEM WE WERE BUYING A CAR TO GET BACK AND FORTH TO THE CITY WHEN MY BF GETS HIS KIDNEY TRANSPLANT AND THIS IS WHAT WE ARE STUCK PAYING FOR FOR OVER 5 MORE YEARS AND THEY SAY THERE IS NO PERMANENT FIX! WE ARE SCARED TO EVEN DRIVE IT! IT JERKS INTO GEAR FROM LOW TO 2 AND SOMETIMES HESITATES. IF IT DOES THIS AT THE WRONG TIME, IT COULD GET US KILLED!
Additional Notes:
I BOUGHT THE CAR AT A FORD DEALER IN MARCH OF THIS YEAR AND WAS STEERED INTO IT WITHOUT ANY MENTION OF THE TRANNY AND CLUTCH PROBLEMS. SURE ENOUGH THE CLUTCH IS SLIPPING AT ONLY 12000 MILES! WE HAVE BEEN WAITING FOR A CLUTCH TO COME IN FOR 10 DAYS SO FAR. I CONTACTED FORD AND THEY JUST SAID THEY WOULD KEEP FIXING IT. I CAN`T BELIEVE THAT THEY WERE ALLOWED TO KEEP SELLING THESE CARS KNOWING THE PROBLEMS THAT THEY HAD! WE TOLD THEM WE WERE BUYING A CAR TO GET BACK AND FORTH TO THE CITY WHEN MY BF GETS HIS KIDNEY TRANSPLANT AND THIS IS WHAT WE ARE STUCK PAYING FOR FOR OVER 5 MORE YEARS AND THEY SAY THERE IS NO PERMANENT FIX! WE ARE SCARED TO EVEN DRIVE IT! IT JERKS INTO GEAR FROM LOW TO 2 AND SOMETIMES HESITATES. IF IT DOES THIS AT THE WRONG TIME, IT COULD GET US KILLED!
Mfg Campaign: 11288995
Recall Date: Dec 14, 2019
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TRANSMISSION MODULE WAS GOING 60 CAR WHEN TO 30 MPH, CAR CAN GO IN REV WAS INFORMED BY DEALER. CAR WONT START ON COLD OR WARM DAYS NOT BATTERY, CLICKS AFTER TRYING TO START AND TURN OFF.
Corrective Action:
TRANSMISSION MODULE WAS GOING 60 CAR WHEN TO 30 MPH, CAR CAN GO IN REV WAS INFORMED BY DEALER. CAR WONT START ON COLD OR WARM DAYS NOT BATTERY, CLICKS AFTER TRYING TO START AND TURN OFF.
Additional Notes:
TRANSMISSION MODULE WAS GOING 60 CAR WHEN TO 30 MPH, CAR CAN GO IN REV WAS INFORMED BY DEALER. CAR WONT START ON COLD OR WARM DAYS NOT BATTERY, CLICKS AFTER TRYING TO START AND TURN OFF.
Mfg Campaign: 11288856
Recall Date: Dec 13, 2019
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION MODULE WAS GOING 60 CAR WHEN TO 30 MPH, CAR CAN GO IN REV WAS INFORMED BY DEALER. CAR WONT START ON COLD OR WARM DAYS NOT BATTERY, CLICKS AFTER TRYING TO START AND TURN OFF.
Corrective Action:
TRANSMISSION MODULE WAS GOING 60 CAR WHEN TO 30 MPH, CAR CAN GO IN REV WAS INFORMED BY DEALER. CAR WONT START ON COLD OR WARM DAYS NOT BATTERY, CLICKS AFTER TRYING TO START AND TURN OFF.
Additional Notes:
TRANSMISSION MODULE WAS GOING 60 CAR WHEN TO 30 MPH, CAR CAN GO IN REV WAS INFORMED BY DEALER. CAR WONT START ON COLD OR WARM DAYS NOT BATTERY, CLICKS AFTER TRYING TO START AND TURN OFF.
Mfg Campaign: 11288856
Recall Date: Dec 13, 2019
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
TRANSMISSION MODULE WAS GOING 60 CAR WHEN TO 30 MPH, CAR CAN GO IN REV WAS INFORMED BY DEALER. CAR WONT START ON COLD OR WARM DAYS NOT BATTERY, CLICKS AFTER TRYING TO START AND TURN OFF.
Corrective Action:
TRANSMISSION MODULE WAS GOING 60 CAR WHEN TO 30 MPH, CAR CAN GO IN REV WAS INFORMED BY DEALER. CAR WONT START ON COLD OR WARM DAYS NOT BATTERY, CLICKS AFTER TRYING TO START AND TURN OFF.
Additional Notes:
TRANSMISSION MODULE WAS GOING 60 CAR WHEN TO 30 MPH, CAR CAN GO IN REV WAS INFORMED BY DEALER. CAR WONT START ON COLD OR WARM DAYS NOT BATTERY, CLICKS AFTER TRYING TO START AND TURN OFF.
Mfg Campaign: 11288856
Recall Date: Dec 13, 2019
Ford Motor Company
Defect Description:
EXTERIOR LIGHTING:HEADLIGHTS
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE HEADLIGHTS WERE DIM AT NIGHT BECAUSE THE LAMINATE WAS PEELING. THE CONTACT CALLED AUTOFAIR FORD IN MANCHESTER AT 603-634-100 (LOCATED AT 1475 S WILLOW ST, MANCHESTER, NH 03103) AND WAS INFORMED THAT THE WARRANTY WAS EXPIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE WARRANTY EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE HEADLIGHTS WERE DIM AT NIGHT BECAUSE THE LAMINATE WAS PEELING. THE CONTACT CALLED AUTOFAIR FORD IN MANCHESTER AT 603-634-100 (LOCATED AT 1475 S WILLOW ST, MANCHESTER, NH 03103) AND WAS INFORMED THAT THE WARRANTY WAS EXPIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE WARRANTY EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE HEADLIGHTS WERE DIM AT NIGHT BECAUSE THE LAMINATE WAS PEELING. THE CONTACT CALLED AUTOFAIR FORD IN MANCHESTER AT 603-634-100 (LOCATED AT 1475 S WILLOW ST, MANCHESTER, NH 03103) AND WAS INFORMED THAT THE WARRANTY WAS EXPIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE WARRANTY EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000.
Mfg Campaign: 11288464
Recall Date: Dec 11, 2019
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
2016 FORD FOCUS SE. CONSUMER WRITES IN REGARDS TO CROOKED STEERING WHEEL AND DEFECTIVE CHARGING PORTS AND BLUETOOTH. *LD *JS
Corrective Action:
2016 FORD FOCUS SE. CONSUMER WRITES IN REGARDS TO CROOKED STEERING WHEEL AND DEFECTIVE CHARGING PORTS AND BLUETOOTH. *LD *JS
Additional Notes:
2016 FORD FOCUS SE. CONSUMER WRITES IN REGARDS TO CROOKED STEERING WHEEL AND DEFECTIVE CHARGING PORTS AND BLUETOOTH. *LD *JS
Mfg Campaign: 11287350
Recall Date: Dec 10, 2019
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2016 FORD FOCUS SE. CONSUMER WRITES IN REGARDS TO CROOKED STEERING WHEEL AND DEFECTIVE CHARGING PORTS AND BLUETOOTH. *LD *JS
Corrective Action:
2016 FORD FOCUS SE. CONSUMER WRITES IN REGARDS TO CROOKED STEERING WHEEL AND DEFECTIVE CHARGING PORTS AND BLUETOOTH. *LD *JS
Additional Notes:
2016 FORD FOCUS SE. CONSUMER WRITES IN REGARDS TO CROOKED STEERING WHEEL AND DEFECTIVE CHARGING PORTS AND BLUETOOTH. *LD *JS
Mfg Campaign: 11287350
Recall Date: Dec 10, 2019
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I WAS DRIVING TO WORK AND NOTICED A HITCH IN THE AUTOMATIC TRANSMISSION'S GEAR SHIFTING. IT FELT LIKE IT WAS SLOWING DOWN AT MOMENTS WHILE I ACCELERATED. IT WOULD KICK BACK IN DURING THOSE MOMENTS AND START TO WORK AS NORMAL. WHEN I LEFT WORK AT A LATER DATE MY CAR DID NOT ACCELERATE PROPERLY AS I WAS MERGING ONTO A HIGHWAY RAMP FROM ANOTHER RAMP. A CAR THAT WAS COMING DOWN THE BLVD ALMOST HIT ME BUT I RODE OFF TO THE SHOULDER BEYOND THE FIRST RAMP ONTO THE SECOND ENTRANCE. AS I DROVE HOME I NOTICED A WORSE LOSS OF POWER TO THE POINT OF A FEEL OF ALMOST SHUTTING DOWN AS I DROVE HOME. AS I WAS PARKING I NOTICED MY CAR WAS NOT WORKING IN DRIVE. IT FELT LIKE IT WAS IN NEUTRAL. I HAD TO PUT IT IN PARK THEN BACK TO DRIVE TO GET IT TO GO FORWARD. ONE THING I NOTICE ABOUT A YEAR AGO WAS THAT THE LOW GEAR WAS FAR SLOWER THAN OTHER CARS I HAD IN THE PAST. I MENTIONED IT TO A PERSON AT THE DESK AT FORD'S REPAIR DEPARTMENT AND THEY SAID THAT THE LOW GEAR WAS JUST SLOWER THAN IT IS ON OTHER CARS.
Corrective Action:
I WAS DRIVING TO WORK AND NOTICED A HITCH IN THE AUTOMATIC TRANSMISSION'S GEAR SHIFTING. IT FELT LIKE IT WAS SLOWING DOWN AT MOMENTS WHILE I ACCELERATED. IT WOULD KICK BACK IN DURING THOSE MOMENTS AND START TO WORK AS NORMAL. WHEN I LEFT WORK AT A LATER DATE MY CAR DID NOT ACCELERATE PROPERLY AS I WAS MERGING ONTO A HIGHWAY RAMP FROM ANOTHER RAMP. A CAR THAT WAS COMING DOWN THE BLVD ALMOST HIT ME BUT I RODE OFF TO THE SHOULDER BEYOND THE FIRST RAMP ONTO THE SECOND ENTRANCE. AS I DROVE HOME I NOTICED A WORSE LOSS OF POWER TO THE POINT OF A FEEL OF ALMOST SHUTTING DOWN AS I DROVE HOME. AS I WAS PARKING I NOTICED MY CAR WAS NOT WORKING IN DRIVE. IT FELT LIKE IT WAS IN NEUTRAL. I HAD TO PUT IT IN PARK THEN BACK TO DRIVE TO GET IT TO GO FORWARD. ONE THING I NOTICE ABOUT A YEAR AGO WAS THAT THE LOW GEAR WAS FAR SLOWER THAN OTHER CARS I HAD IN THE PAST. I MENTIONED IT TO A PERSON AT THE DESK AT FORD'S REPAIR DEPARTMENT AND THEY SAID THAT THE LOW GEAR WAS JUST SLOWER THAN IT IS ON OTHER CARS.
Additional Notes:
I WAS DRIVING TO WORK AND NOTICED A HITCH IN THE AUTOMATIC TRANSMISSION'S GEAR SHIFTING. IT FELT LIKE IT WAS SLOWING DOWN AT MOMENTS WHILE I ACCELERATED. IT WOULD KICK BACK IN DURING THOSE MOMENTS AND START TO WORK AS NORMAL. WHEN I LEFT WORK AT A LATER DATE MY CAR DID NOT ACCELERATE PROPERLY AS I WAS MERGING ONTO A HIGHWAY RAMP FROM ANOTHER RAMP. A CAR THAT WAS COMING DOWN THE BLVD ALMOST HIT ME BUT I RODE OFF TO THE SHOULDER BEYOND THE FIRST RAMP ONTO THE SECOND ENTRANCE. AS I DROVE HOME I NOTICED A WORSE LOSS OF POWER TO THE POINT OF A FEEL OF ALMOST SHUTTING DOWN AS I DROVE HOME. AS I WAS PARKING I NOTICED MY CAR WAS NOT WORKING IN DRIVE. IT FELT LIKE IT WAS IN NEUTRAL. I HAD TO PUT IT IN PARK THEN BACK TO DRIVE TO GET IT TO GO FORWARD. ONE THING I NOTICE ABOUT A YEAR AGO WAS THAT THE LOW GEAR WAS FAR SLOWER THAN OTHER CARS I HAD IN THE PAST. I MENTIONED IT TO A PERSON AT THE DESK AT FORD'S REPAIR DEPARTMENT AND THEY SAID THAT THE LOW GEAR WAS JUST SLOWER THAN IT IS ON OTHER CARS.
Mfg Campaign: 11288208
Recall Date: Dec 10, 2019
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE DRIVING, MY CAR ALL OF A SUDDEN STOPPED IN THE MIDDLE OF TURNING, MY FOOT WAS ON THE GAS PEDAL AND IT WOULDN'T MOVE. AFTER A FEW ATTEMPTS TO GET IT GOING, IT FINALLY TOOK OFF AND STARTED TO MAKE A GRINDING NOISE AND SHAKING ONCE IT GOT ABOVE 25 MPH. I'VE BEEN TO SCARED TO DRIVE IT EVER SINCE.
Corrective Action:
WHILE DRIVING, MY CAR ALL OF A SUDDEN STOPPED IN THE MIDDLE OF TURNING, MY FOOT WAS ON THE GAS PEDAL AND IT WOULDN'T MOVE. AFTER A FEW ATTEMPTS TO GET IT GOING, IT FINALLY TOOK OFF AND STARTED TO MAKE A GRINDING NOISE AND SHAKING ONCE IT GOT ABOVE 25 MPH. I'VE BEEN TO SCARED TO DRIVE IT EVER SINCE.
Additional Notes:
WHILE DRIVING, MY CAR ALL OF A SUDDEN STOPPED IN THE MIDDLE OF TURNING, MY FOOT WAS ON THE GAS PEDAL AND IT WOULDN'T MOVE. AFTER A FEW ATTEMPTS TO GET IT GOING, IT FINALLY TOOK OFF AND STARTED TO MAKE A GRINDING NOISE AND SHAKING ONCE IT GOT ABOVE 25 MPH. I'VE BEEN TO SCARED TO DRIVE IT EVER SINCE.
Mfg Campaign: 11287833
Recall Date: Dec 9, 2019
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
RECALL NOT DONE I DID EXPERIENCE THE CAR STALLING WHILE TAKING OFF
Corrective Action:
RECALL NOT DONE I DID EXPERIENCE THE CAR STALLING WHILE TAKING OFF
Additional Notes:
RECALL NOT DONE I DID EXPERIENCE THE CAR STALLING WHILE TAKING OFF
Mfg Campaign: 11287680
Recall Date: Dec 7, 2019
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I'VE GOTTEN MY VEHICLE'S TRANSMISSION SERVICED TWICE IN THE LAST YEAR UNDER WARRANTY FOR THE SAME PROBLEM. THE TRANSMISSION'S CLUTCHES WERE REPLACED TO SUPPOSEDLY FIX PROBLEMS WITH THE VEHICLE LACKING ACCELERATION AND ROUGH SHIFTING. EVEN AFTER GETTING THE TRANSMISSION SERVICED, THE VEHICLE STILL SUFFERED THE SAME SYMPTOMS. THE MOST EXTREME PROBLEM/CONCERN IS THAT THE VEHICLE SOMETIMES GOES INTO NEUTRAL ALTHOUGH IT'S IN 'DRIVE'.VEHICLE CURRENTLY HAS 78,000 MILES.
Corrective Action:
I'VE GOTTEN MY VEHICLE'S TRANSMISSION SERVICED TWICE IN THE LAST YEAR UNDER WARRANTY FOR THE SAME PROBLEM. THE TRANSMISSION'S CLUTCHES WERE REPLACED TO SUPPOSEDLY FIX PROBLEMS WITH THE VEHICLE LACKING ACCELERATION AND ROUGH SHIFTING. EVEN AFTER GETTING THE TRANSMISSION SERVICED, THE VEHICLE STILL SUFFERED THE SAME SYMPTOMS. THE MOST EXTREME PROBLEM/CONCERN IS THAT THE VEHICLE SOMETIMES GOES INTO NEUTRAL ALTHOUGH IT'S IN 'DRIVE'.VEHICLE CURRENTLY HAS 78,000 MILES.
Additional Notes:
I'VE GOTTEN MY VEHICLE'S TRANSMISSION SERVICED TWICE IN THE LAST YEAR UNDER WARRANTY FOR THE SAME PROBLEM. THE TRANSMISSION'S CLUTCHES WERE REPLACED TO SUPPOSEDLY FIX PROBLEMS WITH THE VEHICLE LACKING ACCELERATION AND ROUGH SHIFTING. EVEN AFTER GETTING THE TRANSMISSION SERVICED, THE VEHICLE STILL SUFFERED THE SAME SYMPTOMS. THE MOST EXTREME PROBLEM/CONCERN IS THAT THE VEHICLE SOMETIMES GOES INTO NEUTRAL ALTHOUGH IT'S IN 'DRIVE'.VEHICLE CURRENTLY HAS 78,000 MILES.
Mfg Campaign: 11287695
Recall Date: Dec 7, 2019
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I BOUGHT THIS 2016 FOCUS IN HOPES ON GIVING IT TO MY DAUGHTER BUT I WILL NOT, IT IS NOT A SAFE GAVE TO DRIVE. OUT OF NOWHERE IT WAS STRUGGLING TO GO INTO DRIVE GEAR AND THE REVERSE GEAR AND THEN I WAS JERKING REALLY BAD WHERE MY DAUGHTERS HEADS WE'RE HURTING BECAUSE OF ITSO I TOOK IT TO A FORD DEALERSHIP IN RIVERSIDE CALIFORNIA AND THEY ARE TRYING TO CHARGE ME NOW $3,000 AND THEY HAD IT FOR MORE THAN A MONTH NOW AND I AM ABOUT TO LOSE MY JOB BECAUSE OF THE SITUATION WITH THIS CAR FORD IS SAYING THAT THEY WOULD PAY FOR MY RENTAL BUT IT'S STILL BEING CHARGED TO MY CARD WHICH I AM BEING OVERDRAFT FOR AND I'M COMING IN MORE IN-DEPTH AND DEBT BECAUSE OF THIS CAR I AM A SINGLE MOTHER TRYING TO PROVIDE FOR MY CHILDREN ALL ON MY OWNTHIS IS UNACCEPTABLE OF FORD AND THIS SITUATION HAS CAUSED ME TO GO INTO AN ACCIDENT AND I END UP HITTING ANOTHER CARTHIS TRANSMISSION ISSUE SHOULD NOT BE AN EXPENSE I SHOULD BE PAYING FOR OR BECOMING IN DEBT FOR FORTUNE BE FULLY LIABLE FOR THE SITUATION
Corrective Action:
I BOUGHT THIS 2016 FOCUS IN HOPES ON GIVING IT TO MY DAUGHTER BUT I WILL NOT, IT IS NOT A SAFE GAVE TO DRIVE. OUT OF NOWHERE IT WAS STRUGGLING TO GO INTO DRIVE GEAR AND THE REVERSE GEAR AND THEN I WAS JERKING REALLY BAD WHERE MY DAUGHTERS HEADS WE'RE HURTING BECAUSE OF ITSO I TOOK IT TO A FORD DEALERSHIP IN RIVERSIDE CALIFORNIA AND THEY ARE TRYING TO CHARGE ME NOW $3,000 AND THEY HAD IT FOR MORE THAN A MONTH NOW AND I AM ABOUT TO LOSE MY JOB BECAUSE OF THE SITUATION WITH THIS CAR FORD IS SAYING THAT THEY WOULD PAY FOR MY RENTAL BUT IT'S STILL BEING CHARGED TO MY CARD WHICH I AM BEING OVERDRAFT FOR AND I'M COMING IN MORE IN-DEPTH AND DEBT BECAUSE OF THIS CAR I AM A SINGLE MOTHER TRYING TO PROVIDE FOR MY CHILDREN ALL ON MY OWNTHIS IS UNACCEPTABLE OF FORD AND THIS SITUATION HAS CAUSED ME TO GO INTO AN ACCIDENT AND I END UP HITTING ANOTHER CARTHIS TRANSMISSION ISSUE SHOULD NOT BE AN EXPENSE I SHOULD BE PAYING FOR OR BECOMING IN DEBT FOR FORTUNE BE FULLY LIABLE FOR THE SITUATION
Additional Notes:
I BOUGHT THIS 2016 FOCUS IN HOPES ON GIVING IT TO MY DAUGHTER BUT I WILL NOT, IT IS NOT A SAFE GAVE TO DRIVE. OUT OF NOWHERE IT WAS STRUGGLING TO GO INTO DRIVE GEAR AND THE REVERSE GEAR AND THEN I WAS JERKING REALLY BAD WHERE MY DAUGHTERS HEADS WE'RE HURTING BECAUSE OF ITSO I TOOK IT TO A FORD DEALERSHIP IN RIVERSIDE CALIFORNIA AND THEY ARE TRYING TO CHARGE ME NOW $3,000 AND THEY HAD IT FOR MORE THAN A MONTH NOW AND I AM ABOUT TO LOSE MY JOB BECAUSE OF THE SITUATION WITH THIS CAR FORD IS SAYING THAT THEY WOULD PAY FOR MY RENTAL BUT IT'S STILL BEING CHARGED TO MY CARD WHICH I AM BEING OVERDRAFT FOR AND I'M COMING IN MORE IN-DEPTH AND DEBT BECAUSE OF THIS CAR I AM A SINGLE MOTHER TRYING TO PROVIDE FOR MY CHILDREN ALL ON MY OWNTHIS IS UNACCEPTABLE OF FORD AND THIS SITUATION HAS CAUSED ME TO GO INTO AN ACCIDENT AND I END UP HITTING ANOTHER CARTHIS TRANSMISSION ISSUE SHOULD NOT BE AN EXPENSE I SHOULD BE PAYING FOR OR BECOMING IN DEBT FOR FORTUNE BE FULLY LIABLE FOR THE SITUATION
Mfg Campaign: 11287403
Recall Date: Dec 6, 2019
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNED A 2016 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN A HEAD ON CRASH AND ONLY THE AIR BAG UNDERNEATH THE STEERING WHEEL DEPLOYED. THE CONTACT FELT THAT THE AIR BAG PARTIALLY DEPLOYED AS TO THERE WAS A POWDER SUBSTANCE AND AN UNUSUAL ODOR FROM THE AIR BAG. THE SENSOR INDICATED THAT THE AIR BAGS WERE ON AND ACTIVE BEFORE THE CRASH. THE CONTACT'S VEHICLE WAS TRAVELING ONLY 5 MPH, BUT THE OTHER VEHICLE WAS TRAVELING 30 MPH. ALL THE AIR BAGS IN THE OTHER VEHICLE DEPLOYED EVEN THOSE IN THE BACK SEAT. THE CONTACT SUSTAINED A NECK STRAIN AND BRUISES FROM THE SEAT BELT RESTRAINT. MEDICAL ATTENTION WAS NOT RECEIVED. THE ENTIRE ENGINE DROPPED DOWN AFTER THE CRASH AND DEBRIS WAS THROWN ACROSS THE STREET. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A JUNK YARD. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 101,800. THE VIN WAS INVALID.
Corrective Action:
TL* THE CONTACT OWNED A 2016 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN A HEAD ON CRASH AND ONLY THE AIR BAG UNDERNEATH THE STEERING WHEEL DEPLOYED. THE CONTACT FELT THAT THE AIR BAG PARTIALLY DEPLOYED AS TO THERE WAS A POWDER SUBSTANCE AND AN UNUSUAL ODOR FROM THE AIR BAG. THE SENSOR INDICATED THAT THE AIR BAGS WERE ON AND ACTIVE BEFORE THE CRASH. THE CONTACT'S VEHICLE WAS TRAVELING ONLY 5 MPH, BUT THE OTHER VEHICLE WAS TRAVELING 30 MPH. ALL THE AIR BAGS IN THE OTHER VEHICLE DEPLOYED EVEN THOSE IN THE BACK SEAT. THE CONTACT SUSTAINED A NECK STRAIN AND BRUISES FROM THE SEAT BELT RESTRAINT. MEDICAL ATTENTION WAS NOT RECEIVED. THE ENTIRE ENGINE DROPPED DOWN AFTER THE CRASH AND DEBRIS WAS THROWN ACROSS THE STREET. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A JUNK YARD. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 101,800. THE VIN WAS INVALID.
Additional Notes:
TL* THE CONTACT OWNED A 2016 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN A HEAD ON CRASH AND ONLY THE AIR BAG UNDERNEATH THE STEERING WHEEL DEPLOYED. THE CONTACT FELT THAT THE AIR BAG PARTIALLY DEPLOYED AS TO THERE WAS A POWDER SUBSTANCE AND AN UNUSUAL ODOR FROM THE AIR BAG. THE SENSOR INDICATED THAT THE AIR BAGS WERE ON AND ACTIVE BEFORE THE CRASH. THE CONTACT'S VEHICLE WAS TRAVELING ONLY 5 MPH, BUT THE OTHER VEHICLE WAS TRAVELING 30 MPH. ALL THE AIR BAGS IN THE OTHER VEHICLE DEPLOYED EVEN THOSE IN THE BACK SEAT. THE CONTACT SUSTAINED A NECK STRAIN AND BRUISES FROM THE SEAT BELT RESTRAINT. MEDICAL ATTENTION WAS NOT RECEIVED. THE ENTIRE ENGINE DROPPED DOWN AFTER THE CRASH AND DEBRIS WAS THROWN ACROSS THE STREET. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A JUNK YARD. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 101,800. THE VIN WAS INVALID.
Mfg Campaign: 11287422
Recall Date: Dec 6, 2019
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE DRIVING 70MPH ON THE HIGHWAY - THE CAR IMMEDIATELY SHIFTED INTO NEUTRAL AND THEN AFTER A SHORT PERIOD, SLAMMED INTO A LOWER GEAR. THIS COULD HAVE BEEN BAD IF THERE WAS ANY TRAFFIC AS THE CAR IMMEDIATELY SLOWED DOWN.
Corrective Action:
WHILE DRIVING 70MPH ON THE HIGHWAY - THE CAR IMMEDIATELY SHIFTED INTO NEUTRAL AND THEN AFTER A SHORT PERIOD, SLAMMED INTO A LOWER GEAR. THIS COULD HAVE BEEN BAD IF THERE WAS ANY TRAFFIC AS THE CAR IMMEDIATELY SLOWED DOWN.
Additional Notes:
WHILE DRIVING 70MPH ON THE HIGHWAY - THE CAR IMMEDIATELY SHIFTED INTO NEUTRAL AND THEN AFTER A SHORT PERIOD, SLAMMED INTO A LOWER GEAR. THIS COULD HAVE BEEN BAD IF THERE WAS ANY TRAFFIC AS THE CAR IMMEDIATELY SLOWED DOWN.
Mfg Campaign: 11287436
Recall Date: Dec 6, 2019
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