Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S64
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus vehicles equipped with a 1.0L Fox GTDI engine and a 6-speed manual transmission. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S07
Recall Date: Nov 28, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S32
Recall Date: Oct 22, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S07
Recall Date: Mar 12, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016 Focus and C-Max vehicles. The floor pan may have improperly welded left-hand apron joints.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S03
Recall Date: Jan 24, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C13
Recall Date: Sep 28, 2016
Consumer Complaints
1.5K ComplaintsFord Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
AUTOMATIC TRANSMISSION MAKES RATTLING NOISES WHEN STARTING AND STOPPING. IT HESITATES WHEN IT TRIES TO DOWNSHIFT AND LURCHES WHEN IT GETS TO THE RIGHT GEAR. IT WILL STAY IN A HIGHER EAR FOR TOO LONG CAUSING THE ENGINE TO STRAIN. THE DEALERSHIP SAYS IT IS NORMAL AND CAN'T BE FIXED.
Corrective Action:
AUTOMATIC TRANSMISSION MAKES RATTLING NOISES WHEN STARTING AND STOPPING. IT HESITATES WHEN IT TRIES TO DOWNSHIFT AND LURCHES WHEN IT GETS TO THE RIGHT GEAR. IT WILL STAY IN A HIGHER EAR FOR TOO LONG CAUSING THE ENGINE TO STRAIN. THE DEALERSHIP SAYS IT IS NORMAL AND CAN'T BE FIXED.
Additional Notes:
AUTOMATIC TRANSMISSION MAKES RATTLING NOISES WHEN STARTING AND STOPPING. IT HESITATES WHEN IT TRIES TO DOWNSHIFT AND LURCHES WHEN IT GETS TO THE RIGHT GEAR. IT WILL STAY IN A HIGHER EAR FOR TOO LONG CAUSING THE ENGINE TO STRAIN. THE DEALERSHIP SAYS IT IS NORMAL AND CAN'T BE FIXED.
Mfg Campaign: 11231172
Recall Date: Jul 11, 2019
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
AT TIMES WHEN STARTING OFF THERE IS A SEVERE HESITATION. WE HAVE TO KEEP THE FUEL TANK MORE THAN HALF FULL AT ALL TIMES. WE RECEIVED A RECALL NOTICE FROM FORD BUT THEY STATED OUR VIN WASN'T LISTED ON THE RECALL SO THEY WOULD NOT FIX IT.
Corrective Action:
AT TIMES WHEN STARTING OFF THERE IS A SEVERE HESITATION. WE HAVE TO KEEP THE FUEL TANK MORE THAN HALF FULL AT ALL TIMES. WE RECEIVED A RECALL NOTICE FROM FORD BUT THEY STATED OUR VIN WASN'T LISTED ON THE RECALL SO THEY WOULD NOT FIX IT.
Additional Notes:
AT TIMES WHEN STARTING OFF THERE IS A SEVERE HESITATION. WE HAVE TO KEEP THE FUEL TANK MORE THAN HALF FULL AT ALL TIMES. WE RECEIVED A RECALL NOTICE FROM FORD BUT THEY STATED OUR VIN WASN'T LISTED ON THE RECALL SO THEY WOULD NOT FIX IT.
Mfg Campaign: 11230679
Recall Date: Jul 10, 2019
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
AFTER THE ORIGINAL RECALL TO REPAIR THE STUCK CANISTER PURGE VALVE MY VEHICLES FUEL GAUGE IS NOT ACCURATE I RUN OUT OF GAS AT 1/4 TANK OR 135 MILES TO EMPTY. WHEN FILLING UP ON FUEL MY VEHICLE WILL NOT START PROPERLY WHEN ATTEMPTING TO START THE VEHICLE AFTER REFILLING THE FUEL TANK TO FULL. THIS IS NOT A ONE TIME ISSUE THIS IS A ONGOING ISSUE THAT HAPPENS MANY TIMES A MONTH. TRANSMISSION IS JERKING AND MAKES NOISE AND THE DEALER TELLS ME THIS IS NORMAL WHEN I KNOW IT IS NOT. FORD HAS TOLD THE DEALERSHIPS TO TELL OWNERS OF THIS VEHICLE IT IS NORMAL SO THEY ARE FORCE TO LIE PER COMPANY INSTRUCTIONS. THIS VEHICLE AND ALL OTHER LIKE IT SHOULD BE SENT TO THE DEALERS FOR BUY BACK.
Corrective Action:
AFTER THE ORIGINAL RECALL TO REPAIR THE STUCK CANISTER PURGE VALVE MY VEHICLES FUEL GAUGE IS NOT ACCURATE I RUN OUT OF GAS AT 1/4 TANK OR 135 MILES TO EMPTY. WHEN FILLING UP ON FUEL MY VEHICLE WILL NOT START PROPERLY WHEN ATTEMPTING TO START THE VEHICLE AFTER REFILLING THE FUEL TANK TO FULL. THIS IS NOT A ONE TIME ISSUE THIS IS A ONGOING ISSUE THAT HAPPENS MANY TIMES A MONTH. TRANSMISSION IS JERKING AND MAKES NOISE AND THE DEALER TELLS ME THIS IS NORMAL WHEN I KNOW IT IS NOT. FORD HAS TOLD THE DEALERSHIPS TO TELL OWNERS OF THIS VEHICLE IT IS NORMAL SO THEY ARE FORCE TO LIE PER COMPANY INSTRUCTIONS. THIS VEHICLE AND ALL OTHER LIKE IT SHOULD BE SENT TO THE DEALERS FOR BUY BACK.
Additional Notes:
AFTER THE ORIGINAL RECALL TO REPAIR THE STUCK CANISTER PURGE VALVE MY VEHICLES FUEL GAUGE IS NOT ACCURATE I RUN OUT OF GAS AT 1/4 TANK OR 135 MILES TO EMPTY. WHEN FILLING UP ON FUEL MY VEHICLE WILL NOT START PROPERLY WHEN ATTEMPTING TO START THE VEHICLE AFTER REFILLING THE FUEL TANK TO FULL. THIS IS NOT A ONE TIME ISSUE THIS IS A ONGOING ISSUE THAT HAPPENS MANY TIMES A MONTH. TRANSMISSION IS JERKING AND MAKES NOISE AND THE DEALER TELLS ME THIS IS NORMAL WHEN I KNOW IT IS NOT. FORD HAS TOLD THE DEALERSHIPS TO TELL OWNERS OF THIS VEHICLE IT IS NORMAL SO THEY ARE FORCE TO LIE PER COMPANY INSTRUCTIONS. THIS VEHICLE AND ALL OTHER LIKE IT SHOULD BE SENT TO THE DEALERS FOR BUY BACK.
Mfg Campaign: 11230734
Recall Date: Jul 10, 2019
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
AFTER THE ORIGINAL RECALL TO REPAIR THE STUCK CANISTER PURGE VALVE MY VEHICLES FUEL GAUGE IS NOT ACCURATE I RUN OUT OF GAS AT 1/4 TANK OR 135 MILES TO EMPTY. WHEN FILLING UP ON FUEL MY VEHICLE WILL NOT START PROPERLY WHEN ATTEMPTING TO START THE VEHICLE AFTER REFILLING THE FUEL TANK TO FULL. THIS IS NOT A ONE TIME ISSUE THIS IS A ONGOING ISSUE THAT HAPPENS MANY TIMES A MONTH. TRANSMISSION IS JERKING AND MAKES NOISE AND THE DEALER TELLS ME THIS IS NORMAL WHEN I KNOW IT IS NOT. FORD HAS TOLD THE DEALERSHIPS TO TELL OWNERS OF THIS VEHICLE IT IS NORMAL SO THEY ARE FORCE TO LIE PER COMPANY INSTRUCTIONS. THIS VEHICLE AND ALL OTHER LIKE IT SHOULD BE SENT TO THE DEALERS FOR BUY BACK.
Corrective Action:
AFTER THE ORIGINAL RECALL TO REPAIR THE STUCK CANISTER PURGE VALVE MY VEHICLES FUEL GAUGE IS NOT ACCURATE I RUN OUT OF GAS AT 1/4 TANK OR 135 MILES TO EMPTY. WHEN FILLING UP ON FUEL MY VEHICLE WILL NOT START PROPERLY WHEN ATTEMPTING TO START THE VEHICLE AFTER REFILLING THE FUEL TANK TO FULL. THIS IS NOT A ONE TIME ISSUE THIS IS A ONGOING ISSUE THAT HAPPENS MANY TIMES A MONTH. TRANSMISSION IS JERKING AND MAKES NOISE AND THE DEALER TELLS ME THIS IS NORMAL WHEN I KNOW IT IS NOT. FORD HAS TOLD THE DEALERSHIPS TO TELL OWNERS OF THIS VEHICLE IT IS NORMAL SO THEY ARE FORCE TO LIE PER COMPANY INSTRUCTIONS. THIS VEHICLE AND ALL OTHER LIKE IT SHOULD BE SENT TO THE DEALERS FOR BUY BACK.
Additional Notes:
AFTER THE ORIGINAL RECALL TO REPAIR THE STUCK CANISTER PURGE VALVE MY VEHICLES FUEL GAUGE IS NOT ACCURATE I RUN OUT OF GAS AT 1/4 TANK OR 135 MILES TO EMPTY. WHEN FILLING UP ON FUEL MY VEHICLE WILL NOT START PROPERLY WHEN ATTEMPTING TO START THE VEHICLE AFTER REFILLING THE FUEL TANK TO FULL. THIS IS NOT A ONE TIME ISSUE THIS IS A ONGOING ISSUE THAT HAPPENS MANY TIMES A MONTH. TRANSMISSION IS JERKING AND MAKES NOISE AND THE DEALER TELLS ME THIS IS NORMAL WHEN I KNOW IT IS NOT. FORD HAS TOLD THE DEALERSHIPS TO TELL OWNERS OF THIS VEHICLE IT IS NORMAL SO THEY ARE FORCE TO LIE PER COMPANY INSTRUCTIONS. THIS VEHICLE AND ALL OTHER LIKE IT SHOULD BE SENT TO THE DEALERS FOR BUY BACK.
Mfg Campaign: 11230734
Recall Date: Jul 10, 2019
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
MY CAR SOMETIMES REFUSES TO ACCELERATE WHEN TAKING OFF. I RECEIVED A RECALL LETTER FROM FORD BUT THE DEALER REFUSES TO REPAIR MY VEHICLE. CLAIMS IT IS NOT INCLUDED ON THE RECALL LIST.
Corrective Action:
MY CAR SOMETIMES REFUSES TO ACCELERATE WHEN TAKING OFF. I RECEIVED A RECALL LETTER FROM FORD BUT THE DEALER REFUSES TO REPAIR MY VEHICLE. CLAIMS IT IS NOT INCLUDED ON THE RECALL LIST.
Additional Notes:
MY CAR SOMETIMES REFUSES TO ACCELERATE WHEN TAKING OFF. I RECEIVED A RECALL LETTER FROM FORD BUT THE DEALER REFUSES TO REPAIR MY VEHICLE. CLAIMS IT IS NOT INCLUDED ON THE RECALL LIST.
Mfg Campaign: 11230825
Recall Date: Jul 10, 2019
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
WENT TO START CAR IN DRIVEWAY, RECEIVED A STEERING ASSIST FAULT. TURNED CAR OFF FOR 30 SECONDS STARTED CAR AGAIN WITH NO FAULT, WAS ABLE TO DRIVE CAR HOME. NEXT DAY TRIED TO START CAR IN DRIVEWAY, SAME FAULT (STEERING ASSIST FAULT) VEHICLE HAD LOST ALL POWER STEERING. IF THIS HAD HAPPENED WHEN MY 17 YR OLD DAUGHTER WAS ACTUALLY DRIVING, WHEN THIS FAULT OCCURRED, IT COULD OF CAUSED A VERY SERIOUS ACCIDENT AS MY DAUGHTER WAS UNABLE TO TURN THE WHEEL WITHOUT THE ELECTRONIC STEERING ASSIST. CALLED DEALER SAID I COULD BRING IT IN A WEEK (THEIR FIRST APPT). CALLED FORD CORPORATE RECEIVED CASE # CAS21959134. I'VE RESEARCHED AND SEEN THIS TO BE A LONG TIME PROBLEM WITH THE ELECTRONIC STEERING ASSIST IN FORD FOCUS CARS. THIS VEHICLE HAS ONLY 33627 MILES ON IT.
Corrective Action:
WENT TO START CAR IN DRIVEWAY, RECEIVED A STEERING ASSIST FAULT. TURNED CAR OFF FOR 30 SECONDS STARTED CAR AGAIN WITH NO FAULT, WAS ABLE TO DRIVE CAR HOME. NEXT DAY TRIED TO START CAR IN DRIVEWAY, SAME FAULT (STEERING ASSIST FAULT) VEHICLE HAD LOST ALL POWER STEERING. IF THIS HAD HAPPENED WHEN MY 17 YR OLD DAUGHTER WAS ACTUALLY DRIVING, WHEN THIS FAULT OCCURRED, IT COULD OF CAUSED A VERY SERIOUS ACCIDENT AS MY DAUGHTER WAS UNABLE TO TURN THE WHEEL WITHOUT THE ELECTRONIC STEERING ASSIST. CALLED DEALER SAID I COULD BRING IT IN A WEEK (THEIR FIRST APPT). CALLED FORD CORPORATE RECEIVED CASE # CAS21959134. I'VE RESEARCHED AND SEEN THIS TO BE A LONG TIME PROBLEM WITH THE ELECTRONIC STEERING ASSIST IN FORD FOCUS CARS. THIS VEHICLE HAS ONLY 33627 MILES ON IT.
Additional Notes:
WENT TO START CAR IN DRIVEWAY, RECEIVED A STEERING ASSIST FAULT. TURNED CAR OFF FOR 30 SECONDS STARTED CAR AGAIN WITH NO FAULT, WAS ABLE TO DRIVE CAR HOME. NEXT DAY TRIED TO START CAR IN DRIVEWAY, SAME FAULT (STEERING ASSIST FAULT) VEHICLE HAD LOST ALL POWER STEERING. IF THIS HAD HAPPENED WHEN MY 17 YR OLD DAUGHTER WAS ACTUALLY DRIVING, WHEN THIS FAULT OCCURRED, IT COULD OF CAUSED A VERY SERIOUS ACCIDENT AS MY DAUGHTER WAS UNABLE TO TURN THE WHEEL WITHOUT THE ELECTRONIC STEERING ASSIST. CALLED DEALER SAID I COULD BRING IT IN A WEEK (THEIR FIRST APPT). CALLED FORD CORPORATE RECEIVED CASE # CAS21959134. I'VE RESEARCHED AND SEEN THIS TO BE A LONG TIME PROBLEM WITH THE ELECTRONIC STEERING ASSIST IN FORD FOCUS CARS. THIS VEHICLE HAS ONLY 33627 MILES ON IT.
Mfg Campaign: 11229644
Recall Date: Jul 5, 2019
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I HAVE FORD FOCUS SE TRIM 2016. IWAS DRIVING AS NORMAL WITH 30MPH SPEED AND SUDDENLY RPM RAISES TO 4000 RPM THE TRANSMISSION WAS ON D POSITION BUT CAR WON'T DRIVE FORWARD, A MESSAGE APPEARS ON SCREEN ' TRANSMISSION FAULT STOP SAFETY ' I STOPPED THE CAR AND TURN IT OFF THE TURN IT ON AGAIN TRIED TO USE REVERSE R BUT IT'S NOT WORKING AND D IS NOT WORKING AND KEEPS SHOWING ME THIS NOTIFICATION ABOUT ' TRANSMISSION FAULT STOP SAFTY' & ' TRANSMISSION OVERHEATED..' THE CAR HAS ONLY 40000 KM SO I TOOK IT TO THE AUTHORIZED DEALER IN IRAQ ' AL KASID ' THEY CHECKED IT AND TOLD ME THAT THERE IS A PROBLEM IN THE CLUTCH AND BALL BEARINGS OF THE DCT AND IT'S NOT COVERED BY THE COMPANY AND YOU HAVE TO PAY FOR REPAIRS BUT I KNOW THAT FORD DONE SOME RECALLS FOR THE FORD FOCUS WITH DCT TRANSMISSION (POWERSHIFT) BUT THEY SAID YOU CAR IS NOT INCLUDED.
Corrective Action:
I HAVE FORD FOCUS SE TRIM 2016. IWAS DRIVING AS NORMAL WITH 30MPH SPEED AND SUDDENLY RPM RAISES TO 4000 RPM THE TRANSMISSION WAS ON D POSITION BUT CAR WON'T DRIVE FORWARD, A MESSAGE APPEARS ON SCREEN ' TRANSMISSION FAULT STOP SAFETY ' I STOPPED THE CAR AND TURN IT OFF THE TURN IT ON AGAIN TRIED TO USE REVERSE R BUT IT'S NOT WORKING AND D IS NOT WORKING AND KEEPS SHOWING ME THIS NOTIFICATION ABOUT ' TRANSMISSION FAULT STOP SAFTY' & ' TRANSMISSION OVERHEATED..' THE CAR HAS ONLY 40000 KM SO I TOOK IT TO THE AUTHORIZED DEALER IN IRAQ ' AL KASID ' THEY CHECKED IT AND TOLD ME THAT THERE IS A PROBLEM IN THE CLUTCH AND BALL BEARINGS OF THE DCT AND IT'S NOT COVERED BY THE COMPANY AND YOU HAVE TO PAY FOR REPAIRS BUT I KNOW THAT FORD DONE SOME RECALLS FOR THE FORD FOCUS WITH DCT TRANSMISSION (POWERSHIFT) BUT THEY SAID YOU CAR IS NOT INCLUDED.
Additional Notes:
I HAVE FORD FOCUS SE TRIM 2016. IWAS DRIVING AS NORMAL WITH 30MPH SPEED AND SUDDENLY RPM RAISES TO 4000 RPM THE TRANSMISSION WAS ON D POSITION BUT CAR WON'T DRIVE FORWARD, A MESSAGE APPEARS ON SCREEN ' TRANSMISSION FAULT STOP SAFETY ' I STOPPED THE CAR AND TURN IT OFF THE TURN IT ON AGAIN TRIED TO USE REVERSE R BUT IT'S NOT WORKING AND D IS NOT WORKING AND KEEPS SHOWING ME THIS NOTIFICATION ABOUT ' TRANSMISSION FAULT STOP SAFTY' & ' TRANSMISSION OVERHEATED..' THE CAR HAS ONLY 40000 KM SO I TOOK IT TO THE AUTHORIZED DEALER IN IRAQ ' AL KASID ' THEY CHECKED IT AND TOLD ME THAT THERE IS A PROBLEM IN THE CLUTCH AND BALL BEARINGS OF THE DCT AND IT'S NOT COVERED BY THE COMPANY AND YOU HAVE TO PAY FOR REPAIRS BUT I KNOW THAT FORD DONE SOME RECALLS FOR THE FORD FOCUS WITH DCT TRANSMISSION (POWERSHIFT) BUT THEY SAID YOU CAR IS NOT INCLUDED.
Mfg Campaign: 11229471
Recall Date: Jul 4, 2019
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
RECEIVED A RECALL NOTICE IN DECEMBER OF 2018 FOR THE ENGINE, AND IT STATES IN MY LETTER THAT I DO NOT NEED TO DO ANYTHING, EXCEPT WAIT FOR A CALL/LETTER FROM MY DEALER SAYING THEY HAVE THE PARTS. SINCE IT IS GOING ON 7 MONTHS, AND I KNOW SOMEONE ELSE WHO HAS THIS CAR WHO GOT HIS FIXED IN FEBRUARY, I CAN ONLY ASSUME MY DEALER HAS DECIDED TO NOT SERVICE MY SAFETY RECALL, SINCE THEY ARE PROBABLY UPSET FROM TRYING TO TAKE MONEY FROM ME IN THE PAST AND GETTING REPORTED TO THE BETTER BUSINESS BUREAU. I'D LIKE AN APPOINTMENT TO GET MY CAR SERVICED, AND I WOULD LIKE IT TO NOT BE AT TOWNSEND FORD. THERE IS A LOCATION IN AYER I CAN GET TO. THIS IS 7 MONTHS NOW THAT MY ENGINE RECALL HAS BEEN IGNORED, AND IT STATES IN THE LETTER I DO NOT HAVE TO TAKE ANY ACTION, YET HERE I AM. GOOD LOOKS TOWNSEND FORD.
Corrective Action:
RECEIVED A RECALL NOTICE IN DECEMBER OF 2018 FOR THE ENGINE, AND IT STATES IN MY LETTER THAT I DO NOT NEED TO DO ANYTHING, EXCEPT WAIT FOR A CALL/LETTER FROM MY DEALER SAYING THEY HAVE THE PARTS. SINCE IT IS GOING ON 7 MONTHS, AND I KNOW SOMEONE ELSE WHO HAS THIS CAR WHO GOT HIS FIXED IN FEBRUARY, I CAN ONLY ASSUME MY DEALER HAS DECIDED TO NOT SERVICE MY SAFETY RECALL, SINCE THEY ARE PROBABLY UPSET FROM TRYING TO TAKE MONEY FROM ME IN THE PAST AND GETTING REPORTED TO THE BETTER BUSINESS BUREAU. I'D LIKE AN APPOINTMENT TO GET MY CAR SERVICED, AND I WOULD LIKE IT TO NOT BE AT TOWNSEND FORD. THERE IS A LOCATION IN AYER I CAN GET TO. THIS IS 7 MONTHS NOW THAT MY ENGINE RECALL HAS BEEN IGNORED, AND IT STATES IN THE LETTER I DO NOT HAVE TO TAKE ANY ACTION, YET HERE I AM. GOOD LOOKS TOWNSEND FORD.
Additional Notes:
RECEIVED A RECALL NOTICE IN DECEMBER OF 2018 FOR THE ENGINE, AND IT STATES IN MY LETTER THAT I DO NOT NEED TO DO ANYTHING, EXCEPT WAIT FOR A CALL/LETTER FROM MY DEALER SAYING THEY HAVE THE PARTS. SINCE IT IS GOING ON 7 MONTHS, AND I KNOW SOMEONE ELSE WHO HAS THIS CAR WHO GOT HIS FIXED IN FEBRUARY, I CAN ONLY ASSUME MY DEALER HAS DECIDED TO NOT SERVICE MY SAFETY RECALL, SINCE THEY ARE PROBABLY UPSET FROM TRYING TO TAKE MONEY FROM ME IN THE PAST AND GETTING REPORTED TO THE BETTER BUSINESS BUREAU. I'D LIKE AN APPOINTMENT TO GET MY CAR SERVICED, AND I WOULD LIKE IT TO NOT BE AT TOWNSEND FORD. THERE IS A LOCATION IN AYER I CAN GET TO. THIS IS 7 MONTHS NOW THAT MY ENGINE RECALL HAS BEEN IGNORED, AND IT STATES IN THE LETTER I DO NOT HAVE TO TAKE ANY ACTION, YET HERE I AM. GOOD LOOKS TOWNSEND FORD.
Mfg Campaign: 11228310
Recall Date: Jun 28, 2019
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
TURNED VEHICLE ON, THERE WAS NO POWER STEERING. TURNED VEHICLE OFF AND TURNED IT BACK ON. STILL, STEERING WHEEL FELT LIKE IT WAS LOCKED. THANKFULLY WE WEREN'T DRIVING. WITH MUCH DIFFICULTY, WAS ABLE TO GET VEHICLE DOWN THE STREET TO FORD DEALERSHIP. FORD SAYS COMPLETE REPLACEMENT OF POWER STEERING UNIT IS REQUIRED TO FIX THE PROBLEM. 35K MILES ON VEHICLE.
Corrective Action:
TURNED VEHICLE ON, THERE WAS NO POWER STEERING. TURNED VEHICLE OFF AND TURNED IT BACK ON. STILL, STEERING WHEEL FELT LIKE IT WAS LOCKED. THANKFULLY WE WEREN'T DRIVING. WITH MUCH DIFFICULTY, WAS ABLE TO GET VEHICLE DOWN THE STREET TO FORD DEALERSHIP. FORD SAYS COMPLETE REPLACEMENT OF POWER STEERING UNIT IS REQUIRED TO FIX THE PROBLEM. 35K MILES ON VEHICLE.
Additional Notes:
TURNED VEHICLE ON, THERE WAS NO POWER STEERING. TURNED VEHICLE OFF AND TURNED IT BACK ON. STILL, STEERING WHEEL FELT LIKE IT WAS LOCKED. THANKFULLY WE WEREN'T DRIVING. WITH MUCH DIFFICULTY, WAS ABLE TO GET VEHICLE DOWN THE STREET TO FORD DEALERSHIP. FORD SAYS COMPLETE REPLACEMENT OF POWER STEERING UNIT IS REQUIRED TO FIX THE PROBLEM. 35K MILES ON VEHICLE.
Mfg Campaign: 11222506
Recall Date: Jun 25, 2019
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE IN THE LEFT LANE AND VEERED QUICKLY TO THE RIGHT LANE, CRASHED INTO ANOTHER VEHICLE, CRASHED INTO A MEDIAN, ROLLED OVER MORE THAN ONCE AND NONE OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED HEAD INJURY, MUSCLE SPASMS AND FURTHER MEDICAL TREATMENT WAS REQUIRED. THE HIGHWAY PATROL TOWED THE VEHICLE TO A YARD. THE INSURANCE COMPANY WAS NOTIFIED OF THE CRASH. A DEALER HAD NOT DIAGNOSED THE CAUSE OF THE FAILURE AND WHY THE AIR BAGS FAILED TO DEPLOY. THE MANUFACTURER WAS NOTIFIED OF THE CRASH AND THE CONTACT WAS WAITING FOR A RESPONSE TO DETERMINE IF THEY MAY INVESTIGATE THE CAUSE OF THE CRASH AND THE NON-AIR BAG DEPLOYMENT. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE IN THE LEFT LANE AND VEERED QUICKLY TO THE RIGHT LANE, CRASHED INTO ANOTHER VEHICLE, CRASHED INTO A MEDIAN, ROLLED OVER MORE THAN ONCE AND NONE OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED HEAD INJURY, MUSCLE SPASMS AND FURTHER MEDICAL TREATMENT WAS REQUIRED. THE HIGHWAY PATROL TOWED THE VEHICLE TO A YARD. THE INSURANCE COMPANY WAS NOTIFIED OF THE CRASH. A DEALER HAD NOT DIAGNOSED THE CAUSE OF THE FAILURE AND WHY THE AIR BAGS FAILED TO DEPLOY. THE MANUFACTURER WAS NOTIFIED OF THE CRASH AND THE CONTACT WAS WAITING FOR A RESPONSE TO DETERMINE IF THEY MAY INVESTIGATE THE CAUSE OF THE CRASH AND THE NON-AIR BAG DEPLOYMENT. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE IN THE LEFT LANE AND VEERED QUICKLY TO THE RIGHT LANE, CRASHED INTO ANOTHER VEHICLE, CRASHED INTO A MEDIAN, ROLLED OVER MORE THAN ONCE AND NONE OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED HEAD INJURY, MUSCLE SPASMS AND FURTHER MEDICAL TREATMENT WAS REQUIRED. THE HIGHWAY PATROL TOWED THE VEHICLE TO A YARD. THE INSURANCE COMPANY WAS NOTIFIED OF THE CRASH. A DEALER HAD NOT DIAGNOSED THE CAUSE OF THE FAILURE AND WHY THE AIR BAGS FAILED TO DEPLOY. THE MANUFACTURER WAS NOTIFIED OF THE CRASH AND THE CONTACT WAS WAITING FOR A RESPONSE TO DETERMINE IF THEY MAY INVESTIGATE THE CAUSE OF THE CRASH AND THE NON-AIR BAG DEPLOYMENT. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.
Mfg Campaign: 11222288
Recall Date: Jun 24, 2019
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
THE TRANSMISSION SPUTTERS AND SHAKES AND MAKES A GRINDING NOISE. I AM FEARFUL THAT IT IS GOING TO FAIL AND CAUSE A SEVERE ACCIDENT INJURING MYSELF OR SOMEONE ELSE. THIS IS A ONGOING PROBLEM. THE DEALER SAID THIS IS NORMAL FOR THIS CAR. I FIRST TOOK IT IN AROUND 17,000 MILES. IT IS ONLY GETTING WORSE. THE DEALER INITIALLY TOLD ME THAT FORD WAS AWARE OF THIS PROBLEM AND WOULD FIX IT. NOW THEY WILL NOT HONOR THERE WORD AND SAY IT IS OUT OF WARRANTY.
Corrective Action:
THE TRANSMISSION SPUTTERS AND SHAKES AND MAKES A GRINDING NOISE. I AM FEARFUL THAT IT IS GOING TO FAIL AND CAUSE A SEVERE ACCIDENT INJURING MYSELF OR SOMEONE ELSE. THIS IS A ONGOING PROBLEM. THE DEALER SAID THIS IS NORMAL FOR THIS CAR. I FIRST TOOK IT IN AROUND 17,000 MILES. IT IS ONLY GETTING WORSE. THE DEALER INITIALLY TOLD ME THAT FORD WAS AWARE OF THIS PROBLEM AND WOULD FIX IT. NOW THEY WILL NOT HONOR THERE WORD AND SAY IT IS OUT OF WARRANTY.
Additional Notes:
THE TRANSMISSION SPUTTERS AND SHAKES AND MAKES A GRINDING NOISE. I AM FEARFUL THAT IT IS GOING TO FAIL AND CAUSE A SEVERE ACCIDENT INJURING MYSELF OR SOMEONE ELSE. THIS IS A ONGOING PROBLEM. THE DEALER SAID THIS IS NORMAL FOR THIS CAR. I FIRST TOOK IT IN AROUND 17,000 MILES. IT IS ONLY GETTING WORSE. THE DEALER INITIALLY TOLD ME THAT FORD WAS AWARE OF THIS PROBLEM AND WOULD FIX IT. NOW THEY WILL NOT HONOR THERE WORD AND SAY IT IS OUT OF WARRANTY.
Mfg Campaign: 11221935
Recall Date: Jun 22, 2019
Ford Motor Company
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
MY VEHICLE MAKES A GRINDING SOUND LIKE TGE FLOOR IS GOING TO FALL OUT , MY GAS TELL ME IM 50 MILES UNTILL EMPTY AND I RUN OUT ALSO WHEN I TURN MY CAR MAKES A LIKE A SCRECH SOUND AND ALSO SHAKES AT THE SAME TIME. MY CAR IS GETTING DO HOT ITS MELTING THR PLASTIC AND TIRE COVERS TO WHERE ITS RUBBING ON MY TIRES. MY VEHICLE DOES NOT WANT TO CATCH SPPED SEEMS LIKE IT WANTS TO DIE.
Corrective Action:
MY VEHICLE MAKES A GRINDING SOUND LIKE TGE FLOOR IS GOING TO FALL OUT , MY GAS TELL ME IM 50 MILES UNTILL EMPTY AND I RUN OUT ALSO WHEN I TURN MY CAR MAKES A LIKE A SCRECH SOUND AND ALSO SHAKES AT THE SAME TIME. MY CAR IS GETTING DO HOT ITS MELTING THR PLASTIC AND TIRE COVERS TO WHERE ITS RUBBING ON MY TIRES. MY VEHICLE DOES NOT WANT TO CATCH SPPED SEEMS LIKE IT WANTS TO DIE.
Additional Notes:
MY VEHICLE MAKES A GRINDING SOUND LIKE TGE FLOOR IS GOING TO FALL OUT , MY GAS TELL ME IM 50 MILES UNTILL EMPTY AND I RUN OUT ALSO WHEN I TURN MY CAR MAKES A LIKE A SCRECH SOUND AND ALSO SHAKES AT THE SAME TIME. MY CAR IS GETTING DO HOT ITS MELTING THR PLASTIC AND TIRE COVERS TO WHERE ITS RUBBING ON MY TIRES. MY VEHICLE DOES NOT WANT TO CATCH SPPED SEEMS LIKE IT WANTS TO DIE.
Mfg Campaign: 11221625
Recall Date: Jun 21, 2019
Ford Motor Company
Defect Description:
WHEELS
Potential Consequences:
MY VEHICLE MAKES A GRINDING SOUND LIKE TGE FLOOR IS GOING TO FALL OUT , MY GAS TELL ME IM 50 MILES UNTILL EMPTY AND I RUN OUT ALSO WHEN I TURN MY CAR MAKES A LIKE A SCRECH SOUND AND ALSO SHAKES AT THE SAME TIME. MY CAR IS GETTING DO HOT ITS MELTING THR PLASTIC AND TIRE COVERS TO WHERE ITS RUBBING ON MY TIRES. MY VEHICLE DOES NOT WANT TO CATCH SPPED SEEMS LIKE IT WANTS TO DIE.
Corrective Action:
MY VEHICLE MAKES A GRINDING SOUND LIKE TGE FLOOR IS GOING TO FALL OUT , MY GAS TELL ME IM 50 MILES UNTILL EMPTY AND I RUN OUT ALSO WHEN I TURN MY CAR MAKES A LIKE A SCRECH SOUND AND ALSO SHAKES AT THE SAME TIME. MY CAR IS GETTING DO HOT ITS MELTING THR PLASTIC AND TIRE COVERS TO WHERE ITS RUBBING ON MY TIRES. MY VEHICLE DOES NOT WANT TO CATCH SPPED SEEMS LIKE IT WANTS TO DIE.
Additional Notes:
MY VEHICLE MAKES A GRINDING SOUND LIKE TGE FLOOR IS GOING TO FALL OUT , MY GAS TELL ME IM 50 MILES UNTILL EMPTY AND I RUN OUT ALSO WHEN I TURN MY CAR MAKES A LIKE A SCRECH SOUND AND ALSO SHAKES AT THE SAME TIME. MY CAR IS GETTING DO HOT ITS MELTING THR PLASTIC AND TIRE COVERS TO WHERE ITS RUBBING ON MY TIRES. MY VEHICLE DOES NOT WANT TO CATCH SPPED SEEMS LIKE IT WANTS TO DIE.
Mfg Campaign: 11221625
Recall Date: Jun 21, 2019
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY VEHICLE MAKES A GRINDING SOUND LIKE TGE FLOOR IS GOING TO FALL OUT , MY GAS TELL ME IM 50 MILES UNTILL EMPTY AND I RUN OUT ALSO WHEN I TURN MY CAR MAKES A LIKE A SCRECH SOUND AND ALSO SHAKES AT THE SAME TIME. MY CAR IS GETTING DO HOT ITS MELTING THR PLASTIC AND TIRE COVERS TO WHERE ITS RUBBING ON MY TIRES. MY VEHICLE DOES NOT WANT TO CATCH SPPED SEEMS LIKE IT WANTS TO DIE.
Corrective Action:
MY VEHICLE MAKES A GRINDING SOUND LIKE TGE FLOOR IS GOING TO FALL OUT , MY GAS TELL ME IM 50 MILES UNTILL EMPTY AND I RUN OUT ALSO WHEN I TURN MY CAR MAKES A LIKE A SCRECH SOUND AND ALSO SHAKES AT THE SAME TIME. MY CAR IS GETTING DO HOT ITS MELTING THR PLASTIC AND TIRE COVERS TO WHERE ITS RUBBING ON MY TIRES. MY VEHICLE DOES NOT WANT TO CATCH SPPED SEEMS LIKE IT WANTS TO DIE.
Additional Notes:
MY VEHICLE MAKES A GRINDING SOUND LIKE TGE FLOOR IS GOING TO FALL OUT , MY GAS TELL ME IM 50 MILES UNTILL EMPTY AND I RUN OUT ALSO WHEN I TURN MY CAR MAKES A LIKE A SCRECH SOUND AND ALSO SHAKES AT THE SAME TIME. MY CAR IS GETTING DO HOT ITS MELTING THR PLASTIC AND TIRE COVERS TO WHERE ITS RUBBING ON MY TIRES. MY VEHICLE DOES NOT WANT TO CATCH SPPED SEEMS LIKE IT WANTS TO DIE.
Mfg Campaign: 11221625
Recall Date: Jun 21, 2019
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THIS IS IN REGARDS TO THE RECALL ON THE STUCK CANISTER PURGE VALVE (CPV) WITHIN THE FUEL VAPOR SYSTEM (MANUFACTURER RECALL NUMBER18S32 NHTSA RECALL NUMBER18V735). THERE IS STILL NO RESOLUTION AND MY CAR HAS STALL MULTIPLE TIMES WHILE DRIVING. IT IS ONLY A MATTER OF TIME BEFORE AN ACCIDENT OCCURS.
Corrective Action:
THIS IS IN REGARDS TO THE RECALL ON THE STUCK CANISTER PURGE VALVE (CPV) WITHIN THE FUEL VAPOR SYSTEM (MANUFACTURER RECALL NUMBER18S32 NHTSA RECALL NUMBER18V735). THERE IS STILL NO RESOLUTION AND MY CAR HAS STALL MULTIPLE TIMES WHILE DRIVING. IT IS ONLY A MATTER OF TIME BEFORE AN ACCIDENT OCCURS.
Additional Notes:
THIS IS IN REGARDS TO THE RECALL ON THE STUCK CANISTER PURGE VALVE (CPV) WITHIN THE FUEL VAPOR SYSTEM (MANUFACTURER RECALL NUMBER18S32 NHTSA RECALL NUMBER18V735). THERE IS STILL NO RESOLUTION AND MY CAR HAS STALL MULTIPLE TIMES WHILE DRIVING. IT IS ONLY A MATTER OF TIME BEFORE AN ACCIDENT OCCURS.
Mfg Campaign: 11221670
Recall Date: Jun 21, 2019
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT SHE DID NOT RECEIVE A SECOND NOTICE REGARDING PART AVAILABILITY. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT SHE DID NOT RECEIVE A SECOND NOTICE REGARDING PART AVAILABILITY. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT SHE DID NOT RECEIVE A SECOND NOTICE REGARDING PART AVAILABILITY. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11220891
Recall Date: Jun 18, 2019
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
VEHICLE STALLS EVERY TIME I ACCELERATE FROM A STOP. IT'S ALMOST AS IF IT STUTTERS OR DRAGS AND THEN FINALLY TAKES OFF. THIS HAPPENS EVERY TIME I DRIVE.
Corrective Action:
VEHICLE STALLS EVERY TIME I ACCELERATE FROM A STOP. IT'S ALMOST AS IF IT STUTTERS OR DRAGS AND THEN FINALLY TAKES OFF. THIS HAPPENS EVERY TIME I DRIVE.
Additional Notes:
VEHICLE STALLS EVERY TIME I ACCELERATE FROM A STOP. IT'S ALMOST AS IF IT STUTTERS OR DRAGS AND THEN FINALLY TAKES OFF. THIS HAPPENS EVERY TIME I DRIVE.
Mfg Campaign: 11221076
Recall Date: Jun 18, 2019
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION/CLUTCH IS EASILY HEATED AND STARTS TO GRIND WHEN WITHIN LOW GEAR (10-30 MPH). WHEN ITS COOL IT OPERATES NORMALLY. IT FEELS AS THE ENTIRE CAR WANTS TO STALLS COMPLETELY, THE CAR SHAKES UNCONTROLLABLY. EVEN THE HANDLING IS SUFFERING WHILE THIS HAPPENS. I REPORTED THIS ISSUE TO MY FORD DEALER AND FORD CORPORATION. THE DEALER SAID IT WAS NORMAL, WHICH I KNOW IT ISN'T. AND THE FORD CORPORATION HASN'T RESPONDED TO ANY OF MY CONTACT ATTEMPTS OVER THE LAST 8 MONTHS.
Corrective Action:
TRANSMISSION/CLUTCH IS EASILY HEATED AND STARTS TO GRIND WHEN WITHIN LOW GEAR (10-30 MPH). WHEN ITS COOL IT OPERATES NORMALLY. IT FEELS AS THE ENTIRE CAR WANTS TO STALLS COMPLETELY, THE CAR SHAKES UNCONTROLLABLY. EVEN THE HANDLING IS SUFFERING WHILE THIS HAPPENS. I REPORTED THIS ISSUE TO MY FORD DEALER AND FORD CORPORATION. THE DEALER SAID IT WAS NORMAL, WHICH I KNOW IT ISN'T. AND THE FORD CORPORATION HASN'T RESPONDED TO ANY OF MY CONTACT ATTEMPTS OVER THE LAST 8 MONTHS.
Additional Notes:
TRANSMISSION/CLUTCH IS EASILY HEATED AND STARTS TO GRIND WHEN WITHIN LOW GEAR (10-30 MPH). WHEN ITS COOL IT OPERATES NORMALLY. IT FEELS AS THE ENTIRE CAR WANTS TO STALLS COMPLETELY, THE CAR SHAKES UNCONTROLLABLY. EVEN THE HANDLING IS SUFFERING WHILE THIS HAPPENS. I REPORTED THIS ISSUE TO MY FORD DEALER AND FORD CORPORATION. THE DEALER SAID IT WAS NORMAL, WHICH I KNOW IT ISN'T. AND THE FORD CORPORATION HASN'T RESPONDED TO ANY OF MY CONTACT ATTEMPTS OVER THE LAST 8 MONTHS.
Mfg Campaign: 11220445
Recall Date: Jun 16, 2019
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
NOTIFIED OF RECALL (NHTSA RECALL 18V-735) BY FORD ON DEC. 10, 2018, THAT PARTS WOULD BE AVAILABLE IN FIRST QUARTER OF 2019, BUT I HAVE YET TO BE NOTIFIED THAT THE PARTS ARE AVAILABLE, AND SO I AM STILL DRIVING AN APPARENTLY DANGEROUS CAR.
Corrective Action:
NOTIFIED OF RECALL (NHTSA RECALL 18V-735) BY FORD ON DEC. 10, 2018, THAT PARTS WOULD BE AVAILABLE IN FIRST QUARTER OF 2019, BUT I HAVE YET TO BE NOTIFIED THAT THE PARTS ARE AVAILABLE, AND SO I AM STILL DRIVING AN APPARENTLY DANGEROUS CAR.
Additional Notes:
NOTIFIED OF RECALL (NHTSA RECALL 18V-735) BY FORD ON DEC. 10, 2018, THAT PARTS WOULD BE AVAILABLE IN FIRST QUARTER OF 2019, BUT I HAVE YET TO BE NOTIFIED THAT THE PARTS ARE AVAILABLE, AND SO I AM STILL DRIVING AN APPARENTLY DANGEROUS CAR.
Mfg Campaign: 11218572
Recall Date: Jun 7, 2019
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
MAY 30 2019 MY CAR CUT OFF FROM DRIVING IN THE OF THE MIDDLE OF THE HIGHWAY CALL ROAD SIDE TOLD I'M STUCK IN MIDDLE OF THE HIGHWAY CAN'T MOVE, THEY'LL BE A HOUR, TOW DIRECTLY TO THE DEALER WHERE I BROUGHT IT AND GET CAR SERVICE THEY FOUND ITS THE CLUTCH HAD IT FIX ALREADY MAYBE A YEAR AGO, I PURCHASE PREMIUM CARE WARRANTY ASK TO A SAFE VEHICLE UNTIL THEY CAN FIX MY THAT IT WAS ON BACK ORDERED TWO WEEKS GIVE BACK MY NOT FIX TOLD ME IT'S SAFE DRIVE I FEEL IS UNFAIR. ALSO THERE'S A LAWSUIT ABOUT PROBLEMS WITH FORD.
Corrective Action:
MAY 30 2019 MY CAR CUT OFF FROM DRIVING IN THE OF THE MIDDLE OF THE HIGHWAY CALL ROAD SIDE TOLD I'M STUCK IN MIDDLE OF THE HIGHWAY CAN'T MOVE, THEY'LL BE A HOUR, TOW DIRECTLY TO THE DEALER WHERE I BROUGHT IT AND GET CAR SERVICE THEY FOUND ITS THE CLUTCH HAD IT FIX ALREADY MAYBE A YEAR AGO, I PURCHASE PREMIUM CARE WARRANTY ASK TO A SAFE VEHICLE UNTIL THEY CAN FIX MY THAT IT WAS ON BACK ORDERED TWO WEEKS GIVE BACK MY NOT FIX TOLD ME IT'S SAFE DRIVE I FEEL IS UNFAIR. ALSO THERE'S A LAWSUIT ABOUT PROBLEMS WITH FORD.
Additional Notes:
MAY 30 2019 MY CAR CUT OFF FROM DRIVING IN THE OF THE MIDDLE OF THE HIGHWAY CALL ROAD SIDE TOLD I'M STUCK IN MIDDLE OF THE HIGHWAY CAN'T MOVE, THEY'LL BE A HOUR, TOW DIRECTLY TO THE DEALER WHERE I BROUGHT IT AND GET CAR SERVICE THEY FOUND ITS THE CLUTCH HAD IT FIX ALREADY MAYBE A YEAR AGO, I PURCHASE PREMIUM CARE WARRANTY ASK TO A SAFE VEHICLE UNTIL THEY CAN FIX MY THAT IT WAS ON BACK ORDERED TWO WEEKS GIVE BACK MY NOT FIX TOLD ME IT'S SAFE DRIVE I FEEL IS UNFAIR. ALSO THERE'S A LAWSUIT ABOUT PROBLEMS WITH FORD.
Mfg Campaign: 11217110
Recall Date: May 31, 2019
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