Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S64
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus vehicles equipped with a 1.0L Fox GTDI engine and a 6-speed manual transmission. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S07
Recall Date: Nov 28, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S32
Recall Date: Oct 22, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S07
Recall Date: Mar 12, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016 Focus and C-Max vehicles. The floor pan may have improperly welded left-hand apron joints.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S03
Recall Date: Jan 24, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C13
Recall Date: Sep 28, 2016
Consumer Complaints
1.5K ComplaintsFord Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MAY 30 2019 MY CAR CUT OFF FROM DRIVING IN THE OF THE MIDDLE OF THE HIGHWAY CALL ROAD SIDE TOLD I'M STUCK IN MIDDLE OF THE HIGHWAY CAN'T MOVE, THEY'LL BE A HOUR, TOW DIRECTLY TO THE DEALER WHERE I BROUGHT IT AND GET CAR SERVICE THEY FOUND ITS THE CLUTCH HAD IT FIX ALREADY MAYBE A YEAR AGO, I PURCHASE PREMIUM CARE WARRANTY ASK TO A SAFE VEHICLE UNTIL THEY CAN FIX MY THAT IT WAS ON BACK ORDERED TWO WEEKS GIVE BACK MY NOT FIX TOLD ME IT'S SAFE DRIVE I FEEL IS UNFAIR. ALSO THERE'S A LAWSUIT ABOUT PROBLEMS WITH FORD.
Corrective Action:
MAY 30 2019 MY CAR CUT OFF FROM DRIVING IN THE OF THE MIDDLE OF THE HIGHWAY CALL ROAD SIDE TOLD I'M STUCK IN MIDDLE OF THE HIGHWAY CAN'T MOVE, THEY'LL BE A HOUR, TOW DIRECTLY TO THE DEALER WHERE I BROUGHT IT AND GET CAR SERVICE THEY FOUND ITS THE CLUTCH HAD IT FIX ALREADY MAYBE A YEAR AGO, I PURCHASE PREMIUM CARE WARRANTY ASK TO A SAFE VEHICLE UNTIL THEY CAN FIX MY THAT IT WAS ON BACK ORDERED TWO WEEKS GIVE BACK MY NOT FIX TOLD ME IT'S SAFE DRIVE I FEEL IS UNFAIR. ALSO THERE'S A LAWSUIT ABOUT PROBLEMS WITH FORD.
Additional Notes:
MAY 30 2019 MY CAR CUT OFF FROM DRIVING IN THE OF THE MIDDLE OF THE HIGHWAY CALL ROAD SIDE TOLD I'M STUCK IN MIDDLE OF THE HIGHWAY CAN'T MOVE, THEY'LL BE A HOUR, TOW DIRECTLY TO THE DEALER WHERE I BROUGHT IT AND GET CAR SERVICE THEY FOUND ITS THE CLUTCH HAD IT FIX ALREADY MAYBE A YEAR AGO, I PURCHASE PREMIUM CARE WARRANTY ASK TO A SAFE VEHICLE UNTIL THEY CAN FIX MY THAT IT WAS ON BACK ORDERED TWO WEEKS GIVE BACK MY NOT FIX TOLD ME IT'S SAFE DRIVE I FEEL IS UNFAIR. ALSO THERE'S A LAWSUIT ABOUT PROBLEMS WITH FORD.
Mfg Campaign: 11217110
Recall Date: May 31, 2019
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
SINCE I PURCHASED MY 2016 FORD FOCUS SE THE AUTOMATIC TRANSMISSION HAS BEEN SLIPPING, STUTTERING AND HIGH RPMS DURING GEAR CHANGES BUT WILL NOT ACCELERATE PROPERLY. I WAS ATTEMPTING TO MERGE FROM AN ON-RAMP ONTO A MAJOR HIGHWAY AND UPON ATTEMPTING TO ACCELERATE TO MERGE THE RPMS WERE VERY HIGH BUT THE CAR WOULD NOT ACCELERATE. AT THIS POINT I AM ON THE HIGHWAY WITH TRAFFIC GAINING AT AN ALARMING RATE WHICH CAUSED ANOTHER VEHICLE TO SWERVE TO AVOID HITTING ME FROM BEHIND. THIS IS NOT MY FIRST ENCOUNTER WITH THIS ISSUE BUT THE FIRST TIME I ACTUALLY FELT I WAS IN A LIFE THREATENING SITUATION. THIS ALSO AFFECTS MY FUEL ECONOMY WHICH IS A NOMINAL ISSUE AS COMPARED TO THE FACT I NO LONGER FEEL SAFE WITH MY TWO CHILDREN IN THE VEHICLE. STEP UP FORD BEFORE THERE ARE MAJOR ACCIDENTS DUE TO THIS ISSUE.
Corrective Action:
SINCE I PURCHASED MY 2016 FORD FOCUS SE THE AUTOMATIC TRANSMISSION HAS BEEN SLIPPING, STUTTERING AND HIGH RPMS DURING GEAR CHANGES BUT WILL NOT ACCELERATE PROPERLY. I WAS ATTEMPTING TO MERGE FROM AN ON-RAMP ONTO A MAJOR HIGHWAY AND UPON ATTEMPTING TO ACCELERATE TO MERGE THE RPMS WERE VERY HIGH BUT THE CAR WOULD NOT ACCELERATE. AT THIS POINT I AM ON THE HIGHWAY WITH TRAFFIC GAINING AT AN ALARMING RATE WHICH CAUSED ANOTHER VEHICLE TO SWERVE TO AVOID HITTING ME FROM BEHIND. THIS IS NOT MY FIRST ENCOUNTER WITH THIS ISSUE BUT THE FIRST TIME I ACTUALLY FELT I WAS IN A LIFE THREATENING SITUATION. THIS ALSO AFFECTS MY FUEL ECONOMY WHICH IS A NOMINAL ISSUE AS COMPARED TO THE FACT I NO LONGER FEEL SAFE WITH MY TWO CHILDREN IN THE VEHICLE. STEP UP FORD BEFORE THERE ARE MAJOR ACCIDENTS DUE TO THIS ISSUE.
Additional Notes:
SINCE I PURCHASED MY 2016 FORD FOCUS SE THE AUTOMATIC TRANSMISSION HAS BEEN SLIPPING, STUTTERING AND HIGH RPMS DURING GEAR CHANGES BUT WILL NOT ACCELERATE PROPERLY. I WAS ATTEMPTING TO MERGE FROM AN ON-RAMP ONTO A MAJOR HIGHWAY AND UPON ATTEMPTING TO ACCELERATE TO MERGE THE RPMS WERE VERY HIGH BUT THE CAR WOULD NOT ACCELERATE. AT THIS POINT I AM ON THE HIGHWAY WITH TRAFFIC GAINING AT AN ALARMING RATE WHICH CAUSED ANOTHER VEHICLE TO SWERVE TO AVOID HITTING ME FROM BEHIND. THIS IS NOT MY FIRST ENCOUNTER WITH THIS ISSUE BUT THE FIRST TIME I ACTUALLY FELT I WAS IN A LIFE THREATENING SITUATION. THIS ALSO AFFECTS MY FUEL ECONOMY WHICH IS A NOMINAL ISSUE AS COMPARED TO THE FACT I NO LONGER FEEL SAFE WITH MY TWO CHILDREN IN THE VEHICLE. STEP UP FORD BEFORE THERE ARE MAJOR ACCIDENTS DUE TO THIS ISSUE.
Mfg Campaign: 11210841
Recall Date: May 30, 2019
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
SINCE I PURCHASED MY 2016 FORD FOCUS SE THE AUTOMATIC TRANSMISSION HAS BEEN SLIPPING, STUTTERING AND HIGH RPMS DURING GEAR CHANGES BUT WILL NOT ACCELERATE PROPERLY. I WAS ATTEMPTING TO MERGE FROM AN ON-RAMP ONTO A MAJOR HIGHWAY AND UPON ATTEMPTING TO ACCELERATE TO MERGE THE RPMS WERE VERY HIGH BUT THE CAR WOULD NOT ACCELERATE. AT THIS POINT I AM ON THE HIGHWAY WITH TRAFFIC GAINING AT AN ALARMING RATE WHICH CAUSED ANOTHER VEHICLE TO SWERVE TO AVOID HITTING ME FROM BEHIND. THIS IS NOT MY FIRST ENCOUNTER WITH THIS ISSUE BUT THE FIRST TIME I ACTUALLY FELT I WAS IN A LIFE THREATENING SITUATION. THIS ALSO AFFECTS MY FUEL ECONOMY WHICH IS A NOMINAL ISSUE AS COMPARED TO THE FACT I NO LONGER FEEL SAFE WITH MY TWO CHILDREN IN THE VEHICLE. STEP UP FORD BEFORE THERE ARE MAJOR ACCIDENTS DUE TO THIS ISSUE.
Corrective Action:
SINCE I PURCHASED MY 2016 FORD FOCUS SE THE AUTOMATIC TRANSMISSION HAS BEEN SLIPPING, STUTTERING AND HIGH RPMS DURING GEAR CHANGES BUT WILL NOT ACCELERATE PROPERLY. I WAS ATTEMPTING TO MERGE FROM AN ON-RAMP ONTO A MAJOR HIGHWAY AND UPON ATTEMPTING TO ACCELERATE TO MERGE THE RPMS WERE VERY HIGH BUT THE CAR WOULD NOT ACCELERATE. AT THIS POINT I AM ON THE HIGHWAY WITH TRAFFIC GAINING AT AN ALARMING RATE WHICH CAUSED ANOTHER VEHICLE TO SWERVE TO AVOID HITTING ME FROM BEHIND. THIS IS NOT MY FIRST ENCOUNTER WITH THIS ISSUE BUT THE FIRST TIME I ACTUALLY FELT I WAS IN A LIFE THREATENING SITUATION. THIS ALSO AFFECTS MY FUEL ECONOMY WHICH IS A NOMINAL ISSUE AS COMPARED TO THE FACT I NO LONGER FEEL SAFE WITH MY TWO CHILDREN IN THE VEHICLE. STEP UP FORD BEFORE THERE ARE MAJOR ACCIDENTS DUE TO THIS ISSUE.
Additional Notes:
SINCE I PURCHASED MY 2016 FORD FOCUS SE THE AUTOMATIC TRANSMISSION HAS BEEN SLIPPING, STUTTERING AND HIGH RPMS DURING GEAR CHANGES BUT WILL NOT ACCELERATE PROPERLY. I WAS ATTEMPTING TO MERGE FROM AN ON-RAMP ONTO A MAJOR HIGHWAY AND UPON ATTEMPTING TO ACCELERATE TO MERGE THE RPMS WERE VERY HIGH BUT THE CAR WOULD NOT ACCELERATE. AT THIS POINT I AM ON THE HIGHWAY WITH TRAFFIC GAINING AT AN ALARMING RATE WHICH CAUSED ANOTHER VEHICLE TO SWERVE TO AVOID HITTING ME FROM BEHIND. THIS IS NOT MY FIRST ENCOUNTER WITH THIS ISSUE BUT THE FIRST TIME I ACTUALLY FELT I WAS IN A LIFE THREATENING SITUATION. THIS ALSO AFFECTS MY FUEL ECONOMY WHICH IS A NOMINAL ISSUE AS COMPARED TO THE FACT I NO LONGER FEEL SAFE WITH MY TWO CHILDREN IN THE VEHICLE. STEP UP FORD BEFORE THERE ARE MAJOR ACCIDENTS DUE TO THIS ISSUE.
Mfg Campaign: 11210841
Recall Date: May 30, 2019
Ford Motor Company
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). WHILE DRIVING 65 MPH, THE VEHICLE STALLED AND SHUT OFF. THE CONTACT STATED THAT THE FUEL GAUGE INDICATED THERE WAS A QUARTER TANK OF FUEL LEFT; HOWEVER, IT WAS COMPLETELY EMPTY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 61,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). WHILE DRIVING 65 MPH, THE VEHICLE STALLED AND SHUT OFF. THE CONTACT STATED THAT THE FUEL GAUGE INDICATED THERE WAS A QUARTER TANK OF FUEL LEFT; HOWEVER, IT WAS COMPLETELY EMPTY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 61,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). WHILE DRIVING 65 MPH, THE VEHICLE STALLED AND SHUT OFF. THE CONTACT STATED THAT THE FUEL GAUGE INDICATED THERE WAS A QUARTER TANK OF FUEL LEFT; HOWEVER, IT WAS COMPLETELY EMPTY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 61,000.
Mfg Campaign: 11210715
Recall Date: May 29, 2019
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
PURCHASED VEHICLE IN AUG 2018. VEHICLE HAS STALL ON ME 4 TIMES SINCE I HAD IT ALSO, WENT TO THE FORD HOMESTEAD DEALER FOR RECALL ISSUES BUT CAR SEEM TO STILL STALL. ENDED UP TAKING THE VEHICLE ON 05/17/19 FOR AN OIL CHANGE AND DIAGNOSTIC DUE TO THE CHECK ENGINE CAME ON AND VEHICLE WAS TAKEN TO PEP BOYS AND WAS THERE ALL WEEKEND. NOW I THOUGHT THE REPAIR WAS FIXED AND THE WAS RETURNED TO ME ON 05/19/19 WHICH THE CHECK ENGINE LIGHT CAME BACK ON. SO NOW THE CARE CONTINUE TO STALL.
Corrective Action:
PURCHASED VEHICLE IN AUG 2018. VEHICLE HAS STALL ON ME 4 TIMES SINCE I HAD IT ALSO, WENT TO THE FORD HOMESTEAD DEALER FOR RECALL ISSUES BUT CAR SEEM TO STILL STALL. ENDED UP TAKING THE VEHICLE ON 05/17/19 FOR AN OIL CHANGE AND DIAGNOSTIC DUE TO THE CHECK ENGINE CAME ON AND VEHICLE WAS TAKEN TO PEP BOYS AND WAS THERE ALL WEEKEND. NOW I THOUGHT THE REPAIR WAS FIXED AND THE WAS RETURNED TO ME ON 05/19/19 WHICH THE CHECK ENGINE LIGHT CAME BACK ON. SO NOW THE CARE CONTINUE TO STALL.
Additional Notes:
PURCHASED VEHICLE IN AUG 2018. VEHICLE HAS STALL ON ME 4 TIMES SINCE I HAD IT ALSO, WENT TO THE FORD HOMESTEAD DEALER FOR RECALL ISSUES BUT CAR SEEM TO STILL STALL. ENDED UP TAKING THE VEHICLE ON 05/17/19 FOR AN OIL CHANGE AND DIAGNOSTIC DUE TO THE CHECK ENGINE CAME ON AND VEHICLE WAS TAKEN TO PEP BOYS AND WAS THERE ALL WEEKEND. NOW I THOUGHT THE REPAIR WAS FIXED AND THE WAS RETURNED TO ME ON 05/19/19 WHICH THE CHECK ENGINE LIGHT CAME BACK ON. SO NOW THE CARE CONTINUE TO STALL.
Mfg Campaign: 11208892
Recall Date: May 21, 2019
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
PURCHASED VEHICLE IN AUG 2018. VEHICLE HAS STALL ON ME 4 TIMES SINCE I HAD IT ALSO, WENT TO THE FORD HOMESTEAD DEALER FOR RECALL ISSUES BUT CAR SEEM TO STILL STALL. ENDED UP TAKING THE VEHICLE ON 05/17/19 FOR AN OIL CHANGE AND DIAGNOSTIC DUE TO THE CHECK ENGINE CAME ON AND VEHICLE WAS TAKEN TO PEP BOYS AND WAS THERE ALL WEEKEND. NOW I THOUGHT THE REPAIR WAS FIXED AND THE WAS RETURNED TO ME ON 05/19/19 WHICH THE CHECK ENGINE LIGHT CAME BACK ON. SO NOW THE CARE CONTINUE TO STALL.
Corrective Action:
PURCHASED VEHICLE IN AUG 2018. VEHICLE HAS STALL ON ME 4 TIMES SINCE I HAD IT ALSO, WENT TO THE FORD HOMESTEAD DEALER FOR RECALL ISSUES BUT CAR SEEM TO STILL STALL. ENDED UP TAKING THE VEHICLE ON 05/17/19 FOR AN OIL CHANGE AND DIAGNOSTIC DUE TO THE CHECK ENGINE CAME ON AND VEHICLE WAS TAKEN TO PEP BOYS AND WAS THERE ALL WEEKEND. NOW I THOUGHT THE REPAIR WAS FIXED AND THE WAS RETURNED TO ME ON 05/19/19 WHICH THE CHECK ENGINE LIGHT CAME BACK ON. SO NOW THE CARE CONTINUE TO STALL.
Additional Notes:
PURCHASED VEHICLE IN AUG 2018. VEHICLE HAS STALL ON ME 4 TIMES SINCE I HAD IT ALSO, WENT TO THE FORD HOMESTEAD DEALER FOR RECALL ISSUES BUT CAR SEEM TO STILL STALL. ENDED UP TAKING THE VEHICLE ON 05/17/19 FOR AN OIL CHANGE AND DIAGNOSTIC DUE TO THE CHECK ENGINE CAME ON AND VEHICLE WAS TAKEN TO PEP BOYS AND WAS THERE ALL WEEKEND. NOW I THOUGHT THE REPAIR WAS FIXED AND THE WAS RETURNED TO ME ON 05/19/19 WHICH THE CHECK ENGINE LIGHT CAME BACK ON. SO NOW THE CARE CONTINUE TO STALL.
Mfg Campaign: 11208892
Recall Date: May 21, 2019
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
PURCHASED VEHICLE IN AUG 2018. VEHICLE HAS STALL ON ME 4 TIMES SINCE I HAD IT ALSO, WENT TO THE FORD HOMESTEAD DEALER FOR RECALL ISSUES BUT CAR SEEM TO STILL STALL. ENDED UP TAKING THE VEHICLE ON 05/17/19 FOR AN OIL CHANGE AND DIAGNOSTIC DUE TO THE CHECK ENGINE CAME ON AND VEHICLE WAS TAKEN TO PEP BOYS AND WAS THERE ALL WEEKEND. NOW I THOUGHT THE REPAIR WAS FIXED AND THE WAS RETURNED TO ME ON 05/19/19 WHICH THE CHECK ENGINE LIGHT CAME BACK ON. SO NOW THE CARE CONTINUE TO STALL.
Corrective Action:
PURCHASED VEHICLE IN AUG 2018. VEHICLE HAS STALL ON ME 4 TIMES SINCE I HAD IT ALSO, WENT TO THE FORD HOMESTEAD DEALER FOR RECALL ISSUES BUT CAR SEEM TO STILL STALL. ENDED UP TAKING THE VEHICLE ON 05/17/19 FOR AN OIL CHANGE AND DIAGNOSTIC DUE TO THE CHECK ENGINE CAME ON AND VEHICLE WAS TAKEN TO PEP BOYS AND WAS THERE ALL WEEKEND. NOW I THOUGHT THE REPAIR WAS FIXED AND THE WAS RETURNED TO ME ON 05/19/19 WHICH THE CHECK ENGINE LIGHT CAME BACK ON. SO NOW THE CARE CONTINUE TO STALL.
Additional Notes:
PURCHASED VEHICLE IN AUG 2018. VEHICLE HAS STALL ON ME 4 TIMES SINCE I HAD IT ALSO, WENT TO THE FORD HOMESTEAD DEALER FOR RECALL ISSUES BUT CAR SEEM TO STILL STALL. ENDED UP TAKING THE VEHICLE ON 05/17/19 FOR AN OIL CHANGE AND DIAGNOSTIC DUE TO THE CHECK ENGINE CAME ON AND VEHICLE WAS TAKEN TO PEP BOYS AND WAS THERE ALL WEEKEND. NOW I THOUGHT THE REPAIR WAS FIXED AND THE WAS RETURNED TO ME ON 05/19/19 WHICH THE CHECK ENGINE LIGHT CAME BACK ON. SO NOW THE CARE CONTINUE TO STALL.
Mfg Campaign: 11208892
Recall Date: May 21, 2019
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNED A 2016 FORD FOCUS. WHILE DRIVING LOW SPEEDS, THE VEHICLE STALLED AND CAUSED A FRONT END COLLISION WITH ANOTHER VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE AIR BAGS DEPLOYED. THE CONTACT SUFFERED INJURIES AND RECEIVED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS TOTALED AND TOWED TO THE INSURANCE COMPANY LOT. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 35,654. *JS
Corrective Action:
TL* THE CONTACT OWNED A 2016 FORD FOCUS. WHILE DRIVING LOW SPEEDS, THE VEHICLE STALLED AND CAUSED A FRONT END COLLISION WITH ANOTHER VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE AIR BAGS DEPLOYED. THE CONTACT SUFFERED INJURIES AND RECEIVED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS TOTALED AND TOWED TO THE INSURANCE COMPANY LOT. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 35,654. *JS
Additional Notes:
TL* THE CONTACT OWNED A 2016 FORD FOCUS. WHILE DRIVING LOW SPEEDS, THE VEHICLE STALLED AND CAUSED A FRONT END COLLISION WITH ANOTHER VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE AIR BAGS DEPLOYED. THE CONTACT SUFFERED INJURIES AND RECEIVED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS TOTALED AND TOWED TO THE INSURANCE COMPANY LOT. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 35,654. *JS
Mfg Campaign: 11208270
Recall Date: May 17, 2019
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
ON NOVEMBER 4, 2018- WHILE MAKING A LEFT-HAND TURN, THE 2016 FORD FOCUS I WAS DRIVING STALLED OUT ON THE MAIN ROAD. ON JANUARY 4, 2019 I FILLED OUT A COMPLAINT ONLINE WITH THE NHTSA-( HAVE BEEN GIVEN A LOT OF PROBLEMS) AT FIRST I WAS TOLD THAT THE COMPLAINT WAS LOST BECAUSE OF A COMPUTER ERROR, THEN I HAVE BEEN GIVEN A HARD TIME EVERY TIME I CALL UP AND ASK ABOUT IT.
Corrective Action:
ON NOVEMBER 4, 2018- WHILE MAKING A LEFT-HAND TURN, THE 2016 FORD FOCUS I WAS DRIVING STALLED OUT ON THE MAIN ROAD. ON JANUARY 4, 2019 I FILLED OUT A COMPLAINT ONLINE WITH THE NHTSA-( HAVE BEEN GIVEN A LOT OF PROBLEMS) AT FIRST I WAS TOLD THAT THE COMPLAINT WAS LOST BECAUSE OF A COMPUTER ERROR, THEN I HAVE BEEN GIVEN A HARD TIME EVERY TIME I CALL UP AND ASK ABOUT IT.
Additional Notes:
ON NOVEMBER 4, 2018- WHILE MAKING A LEFT-HAND TURN, THE 2016 FORD FOCUS I WAS DRIVING STALLED OUT ON THE MAIN ROAD. ON JANUARY 4, 2019 I FILLED OUT A COMPLAINT ONLINE WITH THE NHTSA-( HAVE BEEN GIVEN A LOT OF PROBLEMS) AT FIRST I WAS TOLD THAT THE COMPLAINT WAS LOST BECAUSE OF A COMPUTER ERROR, THEN I HAVE BEEN GIVEN A HARD TIME EVERY TIME I CALL UP AND ASK ABOUT IT.
Mfg Campaign: 11208046
Recall Date: May 16, 2019
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
WELL WE BOUGHT THIS 2016 FORD FOCUS SE AND THE TRANSMISSION WILL NOT SHIFT RIGHT AND THEIR A LOT OF PEOPLE HAVING THE SAME TROUBLE AND IT CAN NOT BE FIX.WE PAY A LOT OF MONEY FOR THIS CAR AND THEY SHOULD BUY IT BACK.THEIR IS ALL KIND OF LAW SUITE ON THIS MATTER THEY SHOULD TAKE CARE OF THIS PROBLEM FOR US.
Corrective Action:
WELL WE BOUGHT THIS 2016 FORD FOCUS SE AND THE TRANSMISSION WILL NOT SHIFT RIGHT AND THEIR A LOT OF PEOPLE HAVING THE SAME TROUBLE AND IT CAN NOT BE FIX.WE PAY A LOT OF MONEY FOR THIS CAR AND THEY SHOULD BUY IT BACK.THEIR IS ALL KIND OF LAW SUITE ON THIS MATTER THEY SHOULD TAKE CARE OF THIS PROBLEM FOR US.
Additional Notes:
WELL WE BOUGHT THIS 2016 FORD FOCUS SE AND THE TRANSMISSION WILL NOT SHIFT RIGHT AND THEIR A LOT OF PEOPLE HAVING THE SAME TROUBLE AND IT CAN NOT BE FIX.WE PAY A LOT OF MONEY FOR THIS CAR AND THEY SHOULD BUY IT BACK.THEIR IS ALL KIND OF LAW SUITE ON THIS MATTER THEY SHOULD TAKE CARE OF THIS PROBLEM FOR US.
Mfg Campaign: 11208129
Recall Date: May 16, 2019
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
WELL WE BOUGHT THIS 2016 FORD FOCUS SE AND THE TRANSMISSION WILL NOT SHIFT RIGHT AND THEIR A LOT OF PEOPLE HAVING THE SAME TROUBLE AND IT CAN NOT BE FIX.WE PAY A LOT OF MONEY FOR THIS CAR AND THEY SHOULD BUY IT BACK.THEIR IS ALL KIND OF LAW SUITE ON THIS MATTER THEY SHOULD TAKE CARE OF THIS PROBLEM FOR US.
Corrective Action:
WELL WE BOUGHT THIS 2016 FORD FOCUS SE AND THE TRANSMISSION WILL NOT SHIFT RIGHT AND THEIR A LOT OF PEOPLE HAVING THE SAME TROUBLE AND IT CAN NOT BE FIX.WE PAY A LOT OF MONEY FOR THIS CAR AND THEY SHOULD BUY IT BACK.THEIR IS ALL KIND OF LAW SUITE ON THIS MATTER THEY SHOULD TAKE CARE OF THIS PROBLEM FOR US.
Additional Notes:
WELL WE BOUGHT THIS 2016 FORD FOCUS SE AND THE TRANSMISSION WILL NOT SHIFT RIGHT AND THEIR A LOT OF PEOPLE HAVING THE SAME TROUBLE AND IT CAN NOT BE FIX.WE PAY A LOT OF MONEY FOR THIS CAR AND THEY SHOULD BUY IT BACK.THEIR IS ALL KIND OF LAW SUITE ON THIS MATTER THEY SHOULD TAKE CARE OF THIS PROBLEM FOR US.
Mfg Campaign: 11208129
Recall Date: May 16, 2019
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
" TAKATA RECALL" I WAS DRIVING TO WORK WHEN MY CAR STARTED SMELLING HOT. I LITERALLY JUST LEFT MY HOUSE I WAS ABOUT 5 MILES FROM HOME. IT SMELLED LIKE HOW YOU USE THE HEATER FOR THE FIRST TIME DURING COLD WEATHER. I CHECKED THE GAUGES TO MAKE SURE I WAS NOT OVER HEATING. I HAD NO WARNING LIGHTS POP ON AND MY TEMP GAUGE WAS NORMAL. I THAN STARTED SEEING SMOKE COMING FROM THE SIDE OF THE HOOD. I PULLED OVER ON THE SIDE OF THE ROAD AND GOT OUT. THE ENTIRE CAR UNDER NEATH WAS ON FIRE. I IMMEDIATELY GOT AWAY FROM THE CAR AND WAITED FOR THE FIRE DEPARTMENT AND POLICE TO COME.
Corrective Action:
" TAKATA RECALL" I WAS DRIVING TO WORK WHEN MY CAR STARTED SMELLING HOT. I LITERALLY JUST LEFT MY HOUSE I WAS ABOUT 5 MILES FROM HOME. IT SMELLED LIKE HOW YOU USE THE HEATER FOR THE FIRST TIME DURING COLD WEATHER. I CHECKED THE GAUGES TO MAKE SURE I WAS NOT OVER HEATING. I HAD NO WARNING LIGHTS POP ON AND MY TEMP GAUGE WAS NORMAL. I THAN STARTED SEEING SMOKE COMING FROM THE SIDE OF THE HOOD. I PULLED OVER ON THE SIDE OF THE ROAD AND GOT OUT. THE ENTIRE CAR UNDER NEATH WAS ON FIRE. I IMMEDIATELY GOT AWAY FROM THE CAR AND WAITED FOR THE FIRE DEPARTMENT AND POLICE TO COME.
Additional Notes:
" TAKATA RECALL" I WAS DRIVING TO WORK WHEN MY CAR STARTED SMELLING HOT. I LITERALLY JUST LEFT MY HOUSE I WAS ABOUT 5 MILES FROM HOME. IT SMELLED LIKE HOW YOU USE THE HEATER FOR THE FIRST TIME DURING COLD WEATHER. I CHECKED THE GAUGES TO MAKE SURE I WAS NOT OVER HEATING. I HAD NO WARNING LIGHTS POP ON AND MY TEMP GAUGE WAS NORMAL. I THAN STARTED SEEING SMOKE COMING FROM THE SIDE OF THE HOOD. I PULLED OVER ON THE SIDE OF THE ROAD AND GOT OUT. THE ENTIRE CAR UNDER NEATH WAS ON FIRE. I IMMEDIATELY GOT AWAY FROM THE CAR AND WAITED FOR THE FIRE DEPARTMENT AND POLICE TO COME.
Mfg Campaign: 11207047
Recall Date: May 12, 2019
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
" TAKATA RECALL" I WAS DRIVING TO WORK WHEN MY CAR STARTED SMELLING HOT. I LITERALLY JUST LEFT MY HOUSE I WAS ABOUT 5 MILES FROM HOME. IT SMELLED LIKE HOW YOU USE THE HEATER FOR THE FIRST TIME DURING COLD WEATHER. I CHECKED THE GAUGES TO MAKE SURE I WAS NOT OVER HEATING. I HAD NO WARNING LIGHTS POP ON AND MY TEMP GAUGE WAS NORMAL. I THAN STARTED SEEING SMOKE COMING FROM THE SIDE OF THE HOOD. I PULLED OVER ON THE SIDE OF THE ROAD AND GOT OUT. THE ENTIRE CAR UNDER NEATH WAS ON FIRE. I IMMEDIATELY GOT AWAY FROM THE CAR AND WAITED FOR THE FIRE DEPARTMENT AND POLICE TO COME.
Corrective Action:
" TAKATA RECALL" I WAS DRIVING TO WORK WHEN MY CAR STARTED SMELLING HOT. I LITERALLY JUST LEFT MY HOUSE I WAS ABOUT 5 MILES FROM HOME. IT SMELLED LIKE HOW YOU USE THE HEATER FOR THE FIRST TIME DURING COLD WEATHER. I CHECKED THE GAUGES TO MAKE SURE I WAS NOT OVER HEATING. I HAD NO WARNING LIGHTS POP ON AND MY TEMP GAUGE WAS NORMAL. I THAN STARTED SEEING SMOKE COMING FROM THE SIDE OF THE HOOD. I PULLED OVER ON THE SIDE OF THE ROAD AND GOT OUT. THE ENTIRE CAR UNDER NEATH WAS ON FIRE. I IMMEDIATELY GOT AWAY FROM THE CAR AND WAITED FOR THE FIRE DEPARTMENT AND POLICE TO COME.
Additional Notes:
" TAKATA RECALL" I WAS DRIVING TO WORK WHEN MY CAR STARTED SMELLING HOT. I LITERALLY JUST LEFT MY HOUSE I WAS ABOUT 5 MILES FROM HOME. IT SMELLED LIKE HOW YOU USE THE HEATER FOR THE FIRST TIME DURING COLD WEATHER. I CHECKED THE GAUGES TO MAKE SURE I WAS NOT OVER HEATING. I HAD NO WARNING LIGHTS POP ON AND MY TEMP GAUGE WAS NORMAL. I THAN STARTED SEEING SMOKE COMING FROM THE SIDE OF THE HOOD. I PULLED OVER ON THE SIDE OF THE ROAD AND GOT OUT. THE ENTIRE CAR UNDER NEATH WAS ON FIRE. I IMMEDIATELY GOT AWAY FROM THE CAR AND WAITED FOR THE FIRE DEPARTMENT AND POLICE TO COME.
Mfg Campaign: 11207047
Recall Date: May 12, 2019
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE LUNGED FORWARD AND HESITATED TO ACCELERATE. NO WARNING LIGHTS ILLUMINATED. ORDUS FORD, INC. (123 S PORT CRESCENT ST, BAD AXE, MI 48413 (989) 269-9245), DIAGNOSED THE VEHICLE BUT DID NOT FIND THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000. *BF *AS
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE LUNGED FORWARD AND HESITATED TO ACCELERATE. NO WARNING LIGHTS ILLUMINATED. ORDUS FORD, INC. (123 S PORT CRESCENT ST, BAD AXE, MI 48413 (989) 269-9245), DIAGNOSED THE VEHICLE BUT DID NOT FIND THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000. *BF *AS
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE LUNGED FORWARD AND HESITATED TO ACCELERATE. NO WARNING LIGHTS ILLUMINATED. ORDUS FORD, INC. (123 S PORT CRESCENT ST, BAD AXE, MI 48413 (989) 269-9245), DIAGNOSED THE VEHICLE BUT DID NOT FIND THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000. *BF *AS
Mfg Campaign: 11206473
Recall Date: May 9, 2019
Ford Motor Company
Defect Description:
WHEELS
Potential Consequences:
TIRES ARE WEARING OUT ON THE INSIDE A LOT FASTER. AM ON 3RD SET THE FIRST TWO SETS DID THIS AND THE DEALER SAID THE ALIGNMENT WAS FINE. I.FEEL THIS IS A SAFETY HAZARD AS A CURSORY INSPECTION OF THE TIRES LOOKS OK BUT IF YOU GET ON THE GROUND TO CHECK THE INSIDE PART THE WEAR WILL BE ALARMING. I WENT ONLINE TO CHECK MESSAGE BOARDS FOR THIS MODEL AND NUMEROUS OTHER PEOPLE HAD THE SAME ISSUE.
Corrective Action:
TIRES ARE WEARING OUT ON THE INSIDE A LOT FASTER. AM ON 3RD SET THE FIRST TWO SETS DID THIS AND THE DEALER SAID THE ALIGNMENT WAS FINE. I.FEEL THIS IS A SAFETY HAZARD AS A CURSORY INSPECTION OF THE TIRES LOOKS OK BUT IF YOU GET ON THE GROUND TO CHECK THE INSIDE PART THE WEAR WILL BE ALARMING. I WENT ONLINE TO CHECK MESSAGE BOARDS FOR THIS MODEL AND NUMEROUS OTHER PEOPLE HAD THE SAME ISSUE.
Additional Notes:
TIRES ARE WEARING OUT ON THE INSIDE A LOT FASTER. AM ON 3RD SET THE FIRST TWO SETS DID THIS AND THE DEALER SAID THE ALIGNMENT WAS FINE. I.FEEL THIS IS A SAFETY HAZARD AS A CURSORY INSPECTION OF THE TIRES LOOKS OK BUT IF YOU GET ON THE GROUND TO CHECK THE INSIDE PART THE WEAR WILL BE ALARMING. I WENT ONLINE TO CHECK MESSAGE BOARDS FOR THIS MODEL AND NUMEROUS OTHER PEOPLE HAD THE SAME ISSUE.
Mfg Campaign: 11205745
Recall Date: May 6, 2019
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V350000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE DRIVING AT LOW SPEEDS, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO PARKS FORD LINCOLN OF GAINESVILLE (3333 N MAIN ST, GAINESVILLE, FL 32609, (352) 372-4251) WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS RELATED TO THE RECALL AND THAT THE PARTS WERE NOT AVAILABLE TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO LOANER VEHICLE OPTION. THE FAILURE MILEAGE WAS APPROXIMATELY 63,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V350000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE DRIVING AT LOW SPEEDS, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO PARKS FORD LINCOLN OF GAINESVILLE (3333 N MAIN ST, GAINESVILLE, FL 32609, (352) 372-4251) WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS RELATED TO THE RECALL AND THAT THE PARTS WERE NOT AVAILABLE TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO LOANER VEHICLE OPTION. THE FAILURE MILEAGE WAS APPROXIMATELY 63,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V350000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE DRIVING AT LOW SPEEDS, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO PARKS FORD LINCOLN OF GAINESVILLE (3333 N MAIN ST, GAINESVILLE, FL 32609, (352) 372-4251) WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS RELATED TO THE RECALL AND THAT THE PARTS WERE NOT AVAILABLE TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO LOANER VEHICLE OPTION. THE FAILURE MILEAGE WAS APPROXIMATELY 63,000.
Mfg Campaign: 11205187
Recall Date: May 2, 2019
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THE FUEL LINE THAT CONNECTS TO THE GAS TANK IS LEAKING AND I CANT GET THE THE CAR TO START EVEN THOUGHT IT'S AT 5 MILE LAST TIME I WAS ABLE TO TURN MY CAR ON WHEN I WAS PARKED IN MY BARRACKS PARKING LOT
Corrective Action:
THE FUEL LINE THAT CONNECTS TO THE GAS TANK IS LEAKING AND I CANT GET THE THE CAR TO START EVEN THOUGHT IT'S AT 5 MILE LAST TIME I WAS ABLE TO TURN MY CAR ON WHEN I WAS PARKED IN MY BARRACKS PARKING LOT
Additional Notes:
THE FUEL LINE THAT CONNECTS TO THE GAS TANK IS LEAKING AND I CANT GET THE THE CAR TO START EVEN THOUGHT IT'S AT 5 MILE LAST TIME I WAS ABLE TO TURN MY CAR ON WHEN I WAS PARKED IN MY BARRACKS PARKING LOT
Mfg Campaign: 11204897
Recall Date: Apr 30, 2019
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION WILL NOT SHIFT FROM 1ST TO 2ND, VEHICLE IS ONLY 3 YEARS OLD 55K MILES ON IT.
Corrective Action:
TRANSMISSION WILL NOT SHIFT FROM 1ST TO 2ND, VEHICLE IS ONLY 3 YEARS OLD 55K MILES ON IT.
Additional Notes:
TRANSMISSION WILL NOT SHIFT FROM 1ST TO 2ND, VEHICLE IS ONLY 3 YEARS OLD 55K MILES ON IT.
Mfg Campaign: 11204260
Recall Date: Apr 28, 2019
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
I GOT INTO A CAR ACCIDENT ON APRIL 22 2019 AND MY STEERING WHEEL AIR BAG DID NOT DEPLOY. MY WHOLE FRONT OF THE CAR WAS WAS DESTROYED AND THE AIRBAG UNDER THE STEERING WHEEL DEPLOYED. I'M REPORTING THIS BECAUSE IT MAY NOT HAVE KILLED ME BUT IT COULD KILL SOMEONE.
Corrective Action:
I GOT INTO A CAR ACCIDENT ON APRIL 22 2019 AND MY STEERING WHEEL AIR BAG DID NOT DEPLOY. MY WHOLE FRONT OF THE CAR WAS WAS DESTROYED AND THE AIRBAG UNDER THE STEERING WHEEL DEPLOYED. I'M REPORTING THIS BECAUSE IT MAY NOT HAVE KILLED ME BUT IT COULD KILL SOMEONE.
Additional Notes:
I GOT INTO A CAR ACCIDENT ON APRIL 22 2019 AND MY STEERING WHEEL AIR BAG DID NOT DEPLOY. MY WHOLE FRONT OF THE CAR WAS WAS DESTROYED AND THE AIRBAG UNDER THE STEERING WHEEL DEPLOYED. I'M REPORTING THIS BECAUSE IT MAY NOT HAVE KILLED ME BUT IT COULD KILL SOMEONE.
Mfg Campaign: 11203268
Recall Date: Apr 23, 2019
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I WAS NOTIFIED THAT MY CAR HAS BEEN RECALLED. I WAITED A FEW MONTHS FOR THE DEALERSHIP TO CALL ME TO LET ME KNOW WHEN I CAN BRING MY CAR IN. I DECIDED TO TAKE IT UPON MYSELF TO REACH OUT TO THEM AND WAS TOLD TO BRING IT IN. THAT BEING SAID, I HAD RESCHEDULED MY APPOINTMENT SEVERAL TIMES (BECAUSE LIFE HAPPENS). I REACHED OUT AGAIN TO RESCHEDULE AND DID NOT RECIEVE A RESPONSE. I REACHED OUT THE LHM CUSTOMER SERVICE, THEY SAID SOMEONE WILL BE CONTACTING ME BUT NEVER DID. I FEEL LIKE I AM BEING IGNORED, AND I WANT THIS CAR FIXED OR OUT OF MY LEASE. MY CAR VIBRATES SINCE I BOUGHT IT, AND NOW IT KIND OF SHAKES WHEN I DO A TURN.
Corrective Action:
I WAS NOTIFIED THAT MY CAR HAS BEEN RECALLED. I WAITED A FEW MONTHS FOR THE DEALERSHIP TO CALL ME TO LET ME KNOW WHEN I CAN BRING MY CAR IN. I DECIDED TO TAKE IT UPON MYSELF TO REACH OUT TO THEM AND WAS TOLD TO BRING IT IN. THAT BEING SAID, I HAD RESCHEDULED MY APPOINTMENT SEVERAL TIMES (BECAUSE LIFE HAPPENS). I REACHED OUT AGAIN TO RESCHEDULE AND DID NOT RECIEVE A RESPONSE. I REACHED OUT THE LHM CUSTOMER SERVICE, THEY SAID SOMEONE WILL BE CONTACTING ME BUT NEVER DID. I FEEL LIKE I AM BEING IGNORED, AND I WANT THIS CAR FIXED OR OUT OF MY LEASE. MY CAR VIBRATES SINCE I BOUGHT IT, AND NOW IT KIND OF SHAKES WHEN I DO A TURN.
Additional Notes:
I WAS NOTIFIED THAT MY CAR HAS BEEN RECALLED. I WAITED A FEW MONTHS FOR THE DEALERSHIP TO CALL ME TO LET ME KNOW WHEN I CAN BRING MY CAR IN. I DECIDED TO TAKE IT UPON MYSELF TO REACH OUT TO THEM AND WAS TOLD TO BRING IT IN. THAT BEING SAID, I HAD RESCHEDULED MY APPOINTMENT SEVERAL TIMES (BECAUSE LIFE HAPPENS). I REACHED OUT AGAIN TO RESCHEDULE AND DID NOT RECIEVE A RESPONSE. I REACHED OUT THE LHM CUSTOMER SERVICE, THEY SAID SOMEONE WILL BE CONTACTING ME BUT NEVER DID. I FEEL LIKE I AM BEING IGNORED, AND I WANT THIS CAR FIXED OR OUT OF MY LEASE. MY CAR VIBRATES SINCE I BOUGHT IT, AND NOW IT KIND OF SHAKES WHEN I DO A TURN.
Mfg Campaign: 11202583
Recall Date: Apr 19, 2019
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