Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S64
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus vehicles equipped with a 1.0L Fox GTDI engine and a 6-speed manual transmission. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S07
Recall Date: Nov 28, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S32
Recall Date: Oct 22, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S07
Recall Date: Mar 12, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016 Focus and C-Max vehicles. The floor pan may have improperly welded left-hand apron joints.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S03
Recall Date: Jan 24, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C13
Recall Date: Sep 28, 2016
Consumer Complaints
1.5K ComplaintsFord Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
POOR PERFORMANCE OF AUTO TRANSMISSION ON 2016 FORD FOCUS TITANIUM INVOLVES HESITATION WHEN ACCELERATING, "CHATTERING" WHEN ACCELERATING, "SLIDING" INTO GEAR WHEN SHIFTING, SLIPPING WHEN SHIFTING. CLUTCH REPLACED ONCE. GOING IN AGAIN WITH SAME SYMPTOMS.
Corrective Action:
POOR PERFORMANCE OF AUTO TRANSMISSION ON 2016 FORD FOCUS TITANIUM INVOLVES HESITATION WHEN ACCELERATING, "CHATTERING" WHEN ACCELERATING, "SLIDING" INTO GEAR WHEN SHIFTING, SLIPPING WHEN SHIFTING. CLUTCH REPLACED ONCE. GOING IN AGAIN WITH SAME SYMPTOMS.
Additional Notes:
POOR PERFORMANCE OF AUTO TRANSMISSION ON 2016 FORD FOCUS TITANIUM INVOLVES HESITATION WHEN ACCELERATING, "CHATTERING" WHEN ACCELERATING, "SLIDING" INTO GEAR WHEN SHIFTING, SLIPPING WHEN SHIFTING. CLUTCH REPLACED ONCE. GOING IN AGAIN WITH SAME SYMPTOMS.
Mfg Campaign: 11128180
Recall Date: Sep 7, 2018
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION HAS SKIPPED SINCE I DROVE OUT OF THE LOT. NOW IT'S SLIPPING SO BAD MY DAYS IT NEEDS A NEW TRANSMISSION PUT IN. THIS CAUSES DELAY WHEN ACCELERATING AND THAT PAUSE IN HEAVY TRAFFIC IS VERY DANGEROUS. I HAVE 100,000 MILE WARRANTY BUT THE DEALERSHIP IS GIVING ME THE RUN AROUND.
Corrective Action:
TRANSMISSION HAS SKIPPED SINCE I DROVE OUT OF THE LOT. NOW IT'S SLIPPING SO BAD MY DAYS IT NEEDS A NEW TRANSMISSION PUT IN. THIS CAUSES DELAY WHEN ACCELERATING AND THAT PAUSE IN HEAVY TRAFFIC IS VERY DANGEROUS. I HAVE 100,000 MILE WARRANTY BUT THE DEALERSHIP IS GIVING ME THE RUN AROUND.
Additional Notes:
TRANSMISSION HAS SKIPPED SINCE I DROVE OUT OF THE LOT. NOW IT'S SLIPPING SO BAD MY DAYS IT NEEDS A NEW TRANSMISSION PUT IN. THIS CAUSES DELAY WHEN ACCELERATING AND THAT PAUSE IN HEAVY TRAFFIC IS VERY DANGEROUS. I HAVE 100,000 MILE WARRANTY BUT THE DEALERSHIP IS GIVING ME THE RUN AROUND.
Mfg Campaign: 11124004
Recall Date: Sep 2, 2018
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
MY CAR SHUDDERS AND JERKS WHILE TAKING OFF OR AT LOW SPEEDS, I HAVE PUT IT IN THE SHOP SEVERAL TIMES WITH FORD. THEY REPLACED THE CLUTCH THE FIRST TIME AND EVERY TIME SINCE TELLS ME THERE IS NOTHING WRONG, THIS IS JUST THE WAY THE TRANSMISSION FOR THESE MODELS PERFORMS. THEY OFFERED TO TRADE IN MY VEHICLE BUT WAS ONLY OFFERING BELOW KBB VALUE DUE TO THE ISSUES WITH SHUDDERING AND JERKING.
Corrective Action:
MY CAR SHUDDERS AND JERKS WHILE TAKING OFF OR AT LOW SPEEDS, I HAVE PUT IT IN THE SHOP SEVERAL TIMES WITH FORD. THEY REPLACED THE CLUTCH THE FIRST TIME AND EVERY TIME SINCE TELLS ME THERE IS NOTHING WRONG, THIS IS JUST THE WAY THE TRANSMISSION FOR THESE MODELS PERFORMS. THEY OFFERED TO TRADE IN MY VEHICLE BUT WAS ONLY OFFERING BELOW KBB VALUE DUE TO THE ISSUES WITH SHUDDERING AND JERKING.
Additional Notes:
MY CAR SHUDDERS AND JERKS WHILE TAKING OFF OR AT LOW SPEEDS, I HAVE PUT IT IN THE SHOP SEVERAL TIMES WITH FORD. THEY REPLACED THE CLUTCH THE FIRST TIME AND EVERY TIME SINCE TELLS ME THERE IS NOTHING WRONG, THIS IS JUST THE WAY THE TRANSMISSION FOR THESE MODELS PERFORMS. THEY OFFERED TO TRADE IN MY VEHICLE BUT WAS ONLY OFFERING BELOW KBB VALUE DUE TO THE ISSUES WITH SHUDDERING AND JERKING.
Mfg Campaign: 11123768
Recall Date: Aug 31, 2018
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
I DROVE THE CAR THE MORNING OF THE INCIDENT, NO PROBLEMS OCCURRED . I WENT TO A GAS STATION LATER IN THE DAY. WHEN I CAME BACK OUT AND STARTED THE VEHICLE IT SAID STEERING ASSIST FAULT SERVICE REQUIRED. STEERING WHEEL LOCKED UP.
Corrective Action:
I DROVE THE CAR THE MORNING OF THE INCIDENT, NO PROBLEMS OCCURRED . I WENT TO A GAS STATION LATER IN THE DAY. WHEN I CAME BACK OUT AND STARTED THE VEHICLE IT SAID STEERING ASSIST FAULT SERVICE REQUIRED. STEERING WHEEL LOCKED UP.
Additional Notes:
I DROVE THE CAR THE MORNING OF THE INCIDENT, NO PROBLEMS OCCURRED . I WENT TO A GAS STATION LATER IN THE DAY. WHEN I CAME BACK OUT AND STARTED THE VEHICLE IT SAID STEERING ASSIST FAULT SERVICE REQUIRED. STEERING WHEEL LOCKED UP.
Mfg Campaign: 11123278
Recall Date: Aug 29, 2018
Ford Motor Company
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
MY VEHICLE STARTED SHAKING DURING ACCELERATION JUMP DURING DECELERATION. CHECK ENGINE LIGHT CAME ON AND ALSO TRANSMISSION FAILED WARNING. VEHICLE STOPPED CHANGING INTO FINAL GEAR AND PROLONGED OTHER SHIFTING SO TO 3500RNPIR MORE.THESE ACTIONS OCCURRED ON REGULAR STREETS AND HIGHWAY AS WELL.
Corrective Action:
MY VEHICLE STARTED SHAKING DURING ACCELERATION JUMP DURING DECELERATION. CHECK ENGINE LIGHT CAME ON AND ALSO TRANSMISSION FAILED WARNING. VEHICLE STOPPED CHANGING INTO FINAL GEAR AND PROLONGED OTHER SHIFTING SO TO 3500RNPIR MORE.THESE ACTIONS OCCURRED ON REGULAR STREETS AND HIGHWAY AS WELL.
Additional Notes:
MY VEHICLE STARTED SHAKING DURING ACCELERATION JUMP DURING DECELERATION. CHECK ENGINE LIGHT CAME ON AND ALSO TRANSMISSION FAILED WARNING. VEHICLE STOPPED CHANGING INTO FINAL GEAR AND PROLONGED OTHER SHIFTING SO TO 3500RNPIR MORE.THESE ACTIONS OCCURRED ON REGULAR STREETS AND HIGHWAY AS WELL.
Mfg Campaign: 11123035
Recall Date: Aug 28, 2018
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
MY VEHICLE STARTED SHAKING DURING ACCELERATION JUMP DURING DECELERATION. CHECK ENGINE LIGHT CAME ON AND ALSO TRANSMISSION FAILED WARNING. VEHICLE STOPPED CHANGING INTO FINAL GEAR AND PROLONGED OTHER SHIFTING SO TO 3500RNPIR MORE.THESE ACTIONS OCCURRED ON REGULAR STREETS AND HIGHWAY AS WELL.
Corrective Action:
MY VEHICLE STARTED SHAKING DURING ACCELERATION JUMP DURING DECELERATION. CHECK ENGINE LIGHT CAME ON AND ALSO TRANSMISSION FAILED WARNING. VEHICLE STOPPED CHANGING INTO FINAL GEAR AND PROLONGED OTHER SHIFTING SO TO 3500RNPIR MORE.THESE ACTIONS OCCURRED ON REGULAR STREETS AND HIGHWAY AS WELL.
Additional Notes:
MY VEHICLE STARTED SHAKING DURING ACCELERATION JUMP DURING DECELERATION. CHECK ENGINE LIGHT CAME ON AND ALSO TRANSMISSION FAILED WARNING. VEHICLE STOPPED CHANGING INTO FINAL GEAR AND PROLONGED OTHER SHIFTING SO TO 3500RNPIR MORE.THESE ACTIONS OCCURRED ON REGULAR STREETS AND HIGHWAY AS WELL.
Mfg Campaign: 11123035
Recall Date: Aug 28, 2018
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN I AM IN PARK MY DRIVER SIDE FLOOR IS SHAKING AND WHEN I'M AT A STOP LIGHT AND BEGIN TO GO MY CAR JERKS GOING FROM 1 TO 2 AND IT ALSO JERKS WHEN I TRY TO PICK UP SPEED ON THE HIGHWAY.
Corrective Action:
WHEN I AM IN PARK MY DRIVER SIDE FLOOR IS SHAKING AND WHEN I'M AT A STOP LIGHT AND BEGIN TO GO MY CAR JERKS GOING FROM 1 TO 2 AND IT ALSO JERKS WHEN I TRY TO PICK UP SPEED ON THE HIGHWAY.
Additional Notes:
WHEN I AM IN PARK MY DRIVER SIDE FLOOR IS SHAKING AND WHEN I'M AT A STOP LIGHT AND BEGIN TO GO MY CAR JERKS GOING FROM 1 TO 2 AND IT ALSO JERKS WHEN I TRY TO PICK UP SPEED ON THE HIGHWAY.
Mfg Campaign: 11121796
Recall Date: Aug 23, 2018
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WHEN I AM IN PARK MY DRIVER SIDE FLOOR IS SHAKING AND WHEN I'M AT A STOP LIGHT AND BEGIN TO GO MY CAR JERKS GOING FROM 1 TO 2 AND IT ALSO JERKS WHEN I TRY TO PICK UP SPEED ON THE HIGHWAY.
Corrective Action:
WHEN I AM IN PARK MY DRIVER SIDE FLOOR IS SHAKING AND WHEN I'M AT A STOP LIGHT AND BEGIN TO GO MY CAR JERKS GOING FROM 1 TO 2 AND IT ALSO JERKS WHEN I TRY TO PICK UP SPEED ON THE HIGHWAY.
Additional Notes:
WHEN I AM IN PARK MY DRIVER SIDE FLOOR IS SHAKING AND WHEN I'M AT A STOP LIGHT AND BEGIN TO GO MY CAR JERKS GOING FROM 1 TO 2 AND IT ALSO JERKS WHEN I TRY TO PICK UP SPEED ON THE HIGHWAY.
Mfg Campaign: 11121796
Recall Date: Aug 23, 2018
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT CALLED ON BEHALF OF THE DRIVER. WHEN THE DRIVER ACCELERATED FROM A STOP SIGN, THE VEHICLE SHOOK AND MADE AN ABNORMAL NOISE. IN ADDITION, WHILE DRIVING VARIOUS SPEEDS ON THE FREEWAY, THE VEHICLE HESITATED WHEN CHANGING LANES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO TOWN EAST FORD (18411 LYNDON B JOHNSON FWY, MESQUITE, TX 75150, (972) 584-9140), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. *TT CONSUMER STATED 9-23-18 ON THIS ATE, WE WERE DRIVING DOWN THE HIGHWAY AND THE TRUNK LID OPENED BY ITSELF. THE LIGHT ON THE DASH BOARD SAID "TRUNK LID OPEN." THIS HAPPENED TWICE ON THIS DAY. NOTHING WAS TOUCHED BY US IN ANY WAY. WE ARE AFRAID THAT SOMETHING WILL FLY OUT OF THE TRUCK AND CAUSE AN ACCIDENT OR A DEATH. VEHICLE PURCHASE DATE SHOULD BE ON OR BEFORE INCIDENT DATE. UPDATED 10/17/18*JB
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT CALLED ON BEHALF OF THE DRIVER. WHEN THE DRIVER ACCELERATED FROM A STOP SIGN, THE VEHICLE SHOOK AND MADE AN ABNORMAL NOISE. IN ADDITION, WHILE DRIVING VARIOUS SPEEDS ON THE FREEWAY, THE VEHICLE HESITATED WHEN CHANGING LANES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO TOWN EAST FORD (18411 LYNDON B JOHNSON FWY, MESQUITE, TX 75150, (972) 584-9140), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. *TT CONSUMER STATED 9-23-18 ON THIS ATE, WE WERE DRIVING DOWN THE HIGHWAY AND THE TRUNK LID OPENED BY ITSELF. THE LIGHT ON THE DASH BOARD SAID "TRUNK LID OPEN." THIS HAPPENED TWICE ON THIS DAY. NOTHING WAS TOUCHED BY US IN ANY WAY. WE ARE AFRAID THAT SOMETHING WILL FLY OUT OF THE TRUCK AND CAUSE AN ACCIDENT OR A DEATH. VEHICLE PURCHASE DATE SHOULD BE ON OR BEFORE INCIDENT DATE. UPDATED 10/17/18*JB
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT CALLED ON BEHALF OF THE DRIVER. WHEN THE DRIVER ACCELERATED FROM A STOP SIGN, THE VEHICLE SHOOK AND MADE AN ABNORMAL NOISE. IN ADDITION, WHILE DRIVING VARIOUS SPEEDS ON THE FREEWAY, THE VEHICLE HESITATED WHEN CHANGING LANES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO TOWN EAST FORD (18411 LYNDON B JOHNSON FWY, MESQUITE, TX 75150, (972) 584-9140), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. *TT CONSUMER STATED 9-23-18 ON THIS ATE, WE WERE DRIVING DOWN THE HIGHWAY AND THE TRUNK LID OPENED BY ITSELF. THE LIGHT ON THE DASH BOARD SAID "TRUNK LID OPEN." THIS HAPPENED TWICE ON THIS DAY. NOTHING WAS TOUCHED BY US IN ANY WAY. WE ARE AFRAID THAT SOMETHING WILL FLY OUT OF THE TRUCK AND CAUSE AN ACCIDENT OR A DEATH. VEHICLE PURCHASE DATE SHOULD BE ON OR BEFORE INCIDENT DATE. UPDATED 10/17/18*JB
Mfg Campaign: 11121610
Recall Date: Aug 22, 2018
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION SLIPPING AND RATTLING WHEN SHIFTING BETWEEN LOWER GEARS
Corrective Action:
TRANSMISSION SLIPPING AND RATTLING WHEN SHIFTING BETWEEN LOWER GEARS
Additional Notes:
TRANSMISSION SLIPPING AND RATTLING WHEN SHIFTING BETWEEN LOWER GEARS
Mfg Campaign: 11121181
Recall Date: Aug 21, 2018
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN ACCELERATING FROM A STOP, THE TRANSMISSION DOES NOT ENGAGE RIGHT AWAY, BUT APPEARS TO SLIP, AND IT MAKES A NOISE WHICH I WOULD DESCRIBE AS A GRINDING NOISE, AND IT SHUDDERS SLIGHTLY. IT ALSO SOUNDS LIKE THE TEETH IN THE TRANSMISSION GEARS ARE NOT ENGAGING SMOOTHLY, THUS RESULTING IN THE NOISE REFERRED TO. THE NOISE AND SHUDDER DOES NOT OCCUR IN EVERY INSTANCE WHEN ACCELERATING FROM A STOP, BUT IT DOES IT OFTEN. I TOOK THE FOCUS IN TO A DEALER IN MY AREA IN NOVEMBER 2017 AND THE DETERMINATION WAS THAT THERE WERE NO SOFTWARE UPDATES AVAILABLE AND THAT "NO CONCERN WAS FOUND AT THIS TIME." I DISAGREED WITH THAT FINDING, BUT I HAD NO CHOICE BUT TO CONTINUE TO DRIVE THE VEHICLE. THE PROBLEM HAS BEEN ONGOING, AND I TRIED TO MAKE AN APPOINTMENT AT THE DEALER IN JANUARY 2018 TO HAVE THEM LOOK AT THE VEHICLE AGAIN, BUT THEY TOLD ME THEIR TRANSMISSION GUY WAS OUT FOR TWO WEEKS. MY WIFE IS THE PRIMARY DRIVER OF THE VEHICLE, SO I AM NOT ALWAYS AWARE OF WHAT IS HAPPENING WITH IT, BUT SHE TOLD ME TODAY THAT THE CAR WAS MAKING A GRINDING NOISE AGAIN, SO SHE AND I TOOK IT FOR A SHORT DRIVE AND I DISCOVERED THAT IT IS ONCE AGAIN THE TRANSMISSION NOT ENGAGING PROPERLY AND SHUDDERING WITH THE GRINDING, SCRAPING SOUND. I WILL BE TAKING IT AGAIN TO THE DEALER AT HIS NEXT EARLIEST APPOINTMENT TIME, WHICH IS NOT UNTIL SEPT. 4. THE PROBLEM REFERRED TO HAPPENS ON CITY STREETS AND HIGHWAYS WHEN THE VEHICLE IS STATIONARY, AND ONE BEGINS TO ACCELERATE.
Corrective Action:
WHEN ACCELERATING FROM A STOP, THE TRANSMISSION DOES NOT ENGAGE RIGHT AWAY, BUT APPEARS TO SLIP, AND IT MAKES A NOISE WHICH I WOULD DESCRIBE AS A GRINDING NOISE, AND IT SHUDDERS SLIGHTLY. IT ALSO SOUNDS LIKE THE TEETH IN THE TRANSMISSION GEARS ARE NOT ENGAGING SMOOTHLY, THUS RESULTING IN THE NOISE REFERRED TO. THE NOISE AND SHUDDER DOES NOT OCCUR IN EVERY INSTANCE WHEN ACCELERATING FROM A STOP, BUT IT DOES IT OFTEN. I TOOK THE FOCUS IN TO A DEALER IN MY AREA IN NOVEMBER 2017 AND THE DETERMINATION WAS THAT THERE WERE NO SOFTWARE UPDATES AVAILABLE AND THAT "NO CONCERN WAS FOUND AT THIS TIME." I DISAGREED WITH THAT FINDING, BUT I HAD NO CHOICE BUT TO CONTINUE TO DRIVE THE VEHICLE. THE PROBLEM HAS BEEN ONGOING, AND I TRIED TO MAKE AN APPOINTMENT AT THE DEALER IN JANUARY 2018 TO HAVE THEM LOOK AT THE VEHICLE AGAIN, BUT THEY TOLD ME THEIR TRANSMISSION GUY WAS OUT FOR TWO WEEKS. MY WIFE IS THE PRIMARY DRIVER OF THE VEHICLE, SO I AM NOT ALWAYS AWARE OF WHAT IS HAPPENING WITH IT, BUT SHE TOLD ME TODAY THAT THE CAR WAS MAKING A GRINDING NOISE AGAIN, SO SHE AND I TOOK IT FOR A SHORT DRIVE AND I DISCOVERED THAT IT IS ONCE AGAIN THE TRANSMISSION NOT ENGAGING PROPERLY AND SHUDDERING WITH THE GRINDING, SCRAPING SOUND. I WILL BE TAKING IT AGAIN TO THE DEALER AT HIS NEXT EARLIEST APPOINTMENT TIME, WHICH IS NOT UNTIL SEPT. 4. THE PROBLEM REFERRED TO HAPPENS ON CITY STREETS AND HIGHWAYS WHEN THE VEHICLE IS STATIONARY, AND ONE BEGINS TO ACCELERATE.
Additional Notes:
WHEN ACCELERATING FROM A STOP, THE TRANSMISSION DOES NOT ENGAGE RIGHT AWAY, BUT APPEARS TO SLIP, AND IT MAKES A NOISE WHICH I WOULD DESCRIBE AS A GRINDING NOISE, AND IT SHUDDERS SLIGHTLY. IT ALSO SOUNDS LIKE THE TEETH IN THE TRANSMISSION GEARS ARE NOT ENGAGING SMOOTHLY, THUS RESULTING IN THE NOISE REFERRED TO. THE NOISE AND SHUDDER DOES NOT OCCUR IN EVERY INSTANCE WHEN ACCELERATING FROM A STOP, BUT IT DOES IT OFTEN. I TOOK THE FOCUS IN TO A DEALER IN MY AREA IN NOVEMBER 2017 AND THE DETERMINATION WAS THAT THERE WERE NO SOFTWARE UPDATES AVAILABLE AND THAT "NO CONCERN WAS FOUND AT THIS TIME." I DISAGREED WITH THAT FINDING, BUT I HAD NO CHOICE BUT TO CONTINUE TO DRIVE THE VEHICLE. THE PROBLEM HAS BEEN ONGOING, AND I TRIED TO MAKE AN APPOINTMENT AT THE DEALER IN JANUARY 2018 TO HAVE THEM LOOK AT THE VEHICLE AGAIN, BUT THEY TOLD ME THEIR TRANSMISSION GUY WAS OUT FOR TWO WEEKS. MY WIFE IS THE PRIMARY DRIVER OF THE VEHICLE, SO I AM NOT ALWAYS AWARE OF WHAT IS HAPPENING WITH IT, BUT SHE TOLD ME TODAY THAT THE CAR WAS MAKING A GRINDING NOISE AGAIN, SO SHE AND I TOOK IT FOR A SHORT DRIVE AND I DISCOVERED THAT IT IS ONCE AGAIN THE TRANSMISSION NOT ENGAGING PROPERLY AND SHUDDERING WITH THE GRINDING, SCRAPING SOUND. I WILL BE TAKING IT AGAIN TO THE DEALER AT HIS NEXT EARLIEST APPOINTMENT TIME, WHICH IS NOT UNTIL SEPT. 4. THE PROBLEM REFERRED TO HAPPENS ON CITY STREETS AND HIGHWAYS WHEN THE VEHICLE IS STATIONARY, AND ONE BEGINS TO ACCELERATE.
Mfg Campaign: 11121331
Recall Date: Aug 21, 2018
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE ACCELERATING FROM A STOP LIGHT, THE ENGINE REVVED, BUT THE VEHICLE FAILED TO MOVE. THE CONTACT WAS ABLE TO DRIVE AT A LOW SPEED WHILE THE VEHICLE SHOOK WHILE ACCELERATING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE FAILURE WAS COVERED UNDER THE VEHICLE'S WARRANTY. THE FAILURE MILEAGE WAS 16,800.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE ACCELERATING FROM A STOP LIGHT, THE ENGINE REVVED, BUT THE VEHICLE FAILED TO MOVE. THE CONTACT WAS ABLE TO DRIVE AT A LOW SPEED WHILE THE VEHICLE SHOOK WHILE ACCELERATING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE FAILURE WAS COVERED UNDER THE VEHICLE'S WARRANTY. THE FAILURE MILEAGE WAS 16,800.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE ACCELERATING FROM A STOP LIGHT, THE ENGINE REVVED, BUT THE VEHICLE FAILED TO MOVE. THE CONTACT WAS ABLE TO DRIVE AT A LOW SPEED WHILE THE VEHICLE SHOOK WHILE ACCELERATING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE FAILURE WAS COVERED UNDER THE VEHICLE'S WARRANTY. THE FAILURE MILEAGE WAS 16,800.
Mfg Campaign: 11121102
Recall Date: Aug 20, 2018
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
ENGINES STALLS OUT WHEN DE-ACCELERATING. ENGINE VERY HARD TO START AFTER REFUELING
Corrective Action:
ENGINES STALLS OUT WHEN DE-ACCELERATING. ENGINE VERY HARD TO START AFTER REFUELING
Additional Notes:
ENGINES STALLS OUT WHEN DE-ACCELERATING. ENGINE VERY HARD TO START AFTER REFUELING
Mfg Campaign: 11120740
Recall Date: Aug 17, 2018
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THE WIPERS STOP WORKING IN MID SWEEP, SOMETIMES IT'S THE RIGHT SIDE, SOMETIMES THE LEFT. HAPPENS WHEN IT'S RAINING AND ALSO WHEN THE WINDSCREEN IS DRY. IT IS VERY DANGEROUS AS YOU CAN'T SE THROUGH THE WIPER ASSEMBLY AND YOU CAN'T SEE THROUGH THE RAIN. CAR WAS IN MOTION DURING THE RAIN AND IN MOTION OR STATIONARY WHEN USED ON A DRY/DAMP WINDSCREEN.
Corrective Action:
THE WIPERS STOP WORKING IN MID SWEEP, SOMETIMES IT'S THE RIGHT SIDE, SOMETIMES THE LEFT. HAPPENS WHEN IT'S RAINING AND ALSO WHEN THE WINDSCREEN IS DRY. IT IS VERY DANGEROUS AS YOU CAN'T SE THROUGH THE WIPER ASSEMBLY AND YOU CAN'T SEE THROUGH THE RAIN. CAR WAS IN MOTION DURING THE RAIN AND IN MOTION OR STATIONARY WHEN USED ON A DRY/DAMP WINDSCREEN.
Additional Notes:
THE WIPERS STOP WORKING IN MID SWEEP, SOMETIMES IT'S THE RIGHT SIDE, SOMETIMES THE LEFT. HAPPENS WHEN IT'S RAINING AND ALSO WHEN THE WINDSCREEN IS DRY. IT IS VERY DANGEROUS AS YOU CAN'T SE THROUGH THE WIPER ASSEMBLY AND YOU CAN'T SEE THROUGH THE RAIN. CAR WAS IN MOTION DURING THE RAIN AND IN MOTION OR STATIONARY WHEN USED ON A DRY/DAMP WINDSCREEN.
Mfg Campaign: 11115486
Recall Date: Aug 2, 2018
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SECOND TIME IN ONLY TWO YEARS THAT THE CLUTCHES HAVE GONE BAD. THEY CAUSE EXTREME STUDDERING TO THE VEHICLE UPON ACCELERATION. IT HAS CAUSED SOME EXTREMELY CLOSE CALLS WHERE CARS THINK I AM MOVING FORWARD BUT THE CAR SHUDDERS PREVENTING FORWARD MOTION FOR A FEW SECONDS.
Corrective Action:
SECOND TIME IN ONLY TWO YEARS THAT THE CLUTCHES HAVE GONE BAD. THEY CAUSE EXTREME STUDDERING TO THE VEHICLE UPON ACCELERATION. IT HAS CAUSED SOME EXTREMELY CLOSE CALLS WHERE CARS THINK I AM MOVING FORWARD BUT THE CAR SHUDDERS PREVENTING FORWARD MOTION FOR A FEW SECONDS.
Additional Notes:
SECOND TIME IN ONLY TWO YEARS THAT THE CLUTCHES HAVE GONE BAD. THEY CAUSE EXTREME STUDDERING TO THE VEHICLE UPON ACCELERATION. IT HAS CAUSED SOME EXTREMELY CLOSE CALLS WHERE CARS THINK I AM MOVING FORWARD BUT THE CAR SHUDDERS PREVENTING FORWARD MOTION FOR A FEW SECONDS.
Mfg Campaign: 11114554
Recall Date: Jul 30, 2018
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I'VE HAD MY 2016 FORD FOCUS SE 4-DOOR FOR ONE YEAR. IT HAS ALMOST 50,000 MILES. I'VE HAD TO HAVE THE CLUTCH REPLACED ONCE, AND MANY OTHER THINGS, AND THE LOCAL FORD DEALERSHIP SAID IT'S READY FOR ANOTHER CLUTCH SOON. IT'S AN AUTOMATIC BUT GRINDS WHEN CHANGING GEARS. ALSO, THE CAR IS GETTING 15 MILES PER HOUR CITY AND HIGHWAY DRIVING. THE CAR IS SUPPOSED TO BE A ECONOMY CAR/FLEX FUEL. IT'S NOT, IT'S A LEMON.
Corrective Action:
I'VE HAD MY 2016 FORD FOCUS SE 4-DOOR FOR ONE YEAR. IT HAS ALMOST 50,000 MILES. I'VE HAD TO HAVE THE CLUTCH REPLACED ONCE, AND MANY OTHER THINGS, AND THE LOCAL FORD DEALERSHIP SAID IT'S READY FOR ANOTHER CLUTCH SOON. IT'S AN AUTOMATIC BUT GRINDS WHEN CHANGING GEARS. ALSO, THE CAR IS GETTING 15 MILES PER HOUR CITY AND HIGHWAY DRIVING. THE CAR IS SUPPOSED TO BE A ECONOMY CAR/FLEX FUEL. IT'S NOT, IT'S A LEMON.
Additional Notes:
I'VE HAD MY 2016 FORD FOCUS SE 4-DOOR FOR ONE YEAR. IT HAS ALMOST 50,000 MILES. I'VE HAD TO HAVE THE CLUTCH REPLACED ONCE, AND MANY OTHER THINGS, AND THE LOCAL FORD DEALERSHIP SAID IT'S READY FOR ANOTHER CLUTCH SOON. IT'S AN AUTOMATIC BUT GRINDS WHEN CHANGING GEARS. ALSO, THE CAR IS GETTING 15 MILES PER HOUR CITY AND HIGHWAY DRIVING. THE CAR IS SUPPOSED TO BE A ECONOMY CAR/FLEX FUEL. IT'S NOT, IT'S A LEMON.
Mfg Campaign: 11114259
Recall Date: Jul 28, 2018
Ford Motor Company
Defect Description:
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE SPARE TIRE FAILED TO FIT ON THE VEHICLE BECAUSE IT WAS TOO SMALL. THE VEHICLE WAS TAKEN TO RIVERSIDE FORD (5900 SYCAMORE CANYON BLVD, RIVERSIDE, CALIFORNIA 92507, 888) 984-4430), BUT THE DEALER COULD NOT ASSIST. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000. THE VIN WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE SPARE TIRE FAILED TO FIT ON THE VEHICLE BECAUSE IT WAS TOO SMALL. THE VEHICLE WAS TAKEN TO RIVERSIDE FORD (5900 SYCAMORE CANYON BLVD, RIVERSIDE, CALIFORNIA 92507, 888) 984-4430), BUT THE DEALER COULD NOT ASSIST. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000. THE VIN WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE SPARE TIRE FAILED TO FIT ON THE VEHICLE BECAUSE IT WAS TOO SMALL. THE VEHICLE WAS TAKEN TO RIVERSIDE FORD (5900 SYCAMORE CANYON BLVD, RIVERSIDE, CALIFORNIA 92507, 888) 984-4430), BUT THE DEALER COULD NOT ASSIST. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000. THE VIN WAS NOT AVAILABLE.
Mfg Campaign: 11113863
Recall Date: Jul 26, 2018
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING 35 MPH, THE ENGINE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AFTER THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TAKEN TO SHEEHY FORD OF MARLOW HEIGHTS (5000 AUTH RD, MARLOW HEIGHTS, MD 20746, (301) 298-0793) WHERE AN APPOINTMENT WAS SCHEDULED FOR DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,994. THE VIN WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING 35 MPH, THE ENGINE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AFTER THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TAKEN TO SHEEHY FORD OF MARLOW HEIGHTS (5000 AUTH RD, MARLOW HEIGHTS, MD 20746, (301) 298-0793) WHERE AN APPOINTMENT WAS SCHEDULED FOR DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,994. THE VIN WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING 35 MPH, THE ENGINE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AFTER THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TAKEN TO SHEEHY FORD OF MARLOW HEIGHTS (5000 AUTH RD, MARLOW HEIGHTS, MD 20746, (301) 298-0793) WHERE AN APPOINTMENT WAS SCHEDULED FOR DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,994. THE VIN WAS NOT AVAILABLE.
Mfg Campaign: 11113315
Recall Date: Jul 24, 2018
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
THERE IS A HUGE ISSUE WITH THE TRANSMISSION ON THIS CARS. THE TRANSMISSION SHUTTERS, JUGS, VIBRATE REALLY BAD AND GRINDS TO THE POINT IS FRUSTRATING AND A LOT OF PEOPLE ARE GOING THRU THIS. FORD SAYS THERE IS NOTHING TO DO ABOUT IT. I WOULD LIKE TO HAVE A GOOD WORKING TRANSMISSION ON MY CAR. THIS CAR IS ONLY 18 MILES AND I DONT EVEN USE IT THAT MUCH AS EVERY TIME GETS WORST. THIS HAPPENS RIGHT AFTER YOU START DRIVING THE CAR. YOU NEED TO DRIVE SLOW SO THAT YOU DONT FEEL THIS ISSUE. I REALLY HATE MY CAR FOR THAT REASON. IS REALLY GOOD IN GAS BUT THAT IS IT! HTTPS://WWW.CARCOMPLAINTS.COM/FORD/FOCUS/2016/RECALLS/ ALSO INFO HERE HTTPS://CALIFORNIALEMONLAWGROUP.COM/2017-FORD-FOCUS-NEW-LOOK-SAME-PROBLEMATIC-TRANSMISSION/ I AM POSSITIVE I AM NOT THE ONLY ONE AND THIS SHOULD BE INVESTIGATED. I WISH SOMETIMES I COULD JUST RETUR OR GET ANOTHER CAR.
Corrective Action:
THERE IS A HUGE ISSUE WITH THE TRANSMISSION ON THIS CARS. THE TRANSMISSION SHUTTERS, JUGS, VIBRATE REALLY BAD AND GRINDS TO THE POINT IS FRUSTRATING AND A LOT OF PEOPLE ARE GOING THRU THIS. FORD SAYS THERE IS NOTHING TO DO ABOUT IT. I WOULD LIKE TO HAVE A GOOD WORKING TRANSMISSION ON MY CAR. THIS CAR IS ONLY 18 MILES AND I DONT EVEN USE IT THAT MUCH AS EVERY TIME GETS WORST. THIS HAPPENS RIGHT AFTER YOU START DRIVING THE CAR. YOU NEED TO DRIVE SLOW SO THAT YOU DONT FEEL THIS ISSUE. I REALLY HATE MY CAR FOR THAT REASON. IS REALLY GOOD IN GAS BUT THAT IS IT! HTTPS://WWW.CARCOMPLAINTS.COM/FORD/FOCUS/2016/RECALLS/ ALSO INFO HERE HTTPS://CALIFORNIALEMONLAWGROUP.COM/2017-FORD-FOCUS-NEW-LOOK-SAME-PROBLEMATIC-TRANSMISSION/ I AM POSSITIVE I AM NOT THE ONLY ONE AND THIS SHOULD BE INVESTIGATED. I WISH SOMETIMES I COULD JUST RETUR OR GET ANOTHER CAR.
Additional Notes:
THERE IS A HUGE ISSUE WITH THE TRANSMISSION ON THIS CARS. THE TRANSMISSION SHUTTERS, JUGS, VIBRATE REALLY BAD AND GRINDS TO THE POINT IS FRUSTRATING AND A LOT OF PEOPLE ARE GOING THRU THIS. FORD SAYS THERE IS NOTHING TO DO ABOUT IT. I WOULD LIKE TO HAVE A GOOD WORKING TRANSMISSION ON MY CAR. THIS CAR IS ONLY 18 MILES AND I DONT EVEN USE IT THAT MUCH AS EVERY TIME GETS WORST. THIS HAPPENS RIGHT AFTER YOU START DRIVING THE CAR. YOU NEED TO DRIVE SLOW SO THAT YOU DONT FEEL THIS ISSUE. I REALLY HATE MY CAR FOR THAT REASON. IS REALLY GOOD IN GAS BUT THAT IS IT! HTTPS://WWW.CARCOMPLAINTS.COM/FORD/FOCUS/2016/RECALLS/ ALSO INFO HERE HTTPS://CALIFORNIALEMONLAWGROUP.COM/2017-FORD-FOCUS-NEW-LOOK-SAME-PROBLEMATIC-TRANSMISSION/ I AM POSSITIVE I AM NOT THE ONLY ONE AND THIS SHOULD BE INVESTIGATED. I WISH SOMETIMES I COULD JUST RETUR OR GET ANOTHER CAR.
Mfg Campaign: 11112211
Recall Date: Jul 18, 2018
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
WHEN YOU STEP ON GAS PEDAL IT ISATATES AND RPM JUMPS UP AND IT SHAKES BEEN DOING IT SENSE I BOUGHT IT
Corrective Action:
WHEN YOU STEP ON GAS PEDAL IT ISATATES AND RPM JUMPS UP AND IT SHAKES BEEN DOING IT SENSE I BOUGHT IT
Additional Notes:
WHEN YOU STEP ON GAS PEDAL IT ISATATES AND RPM JUMPS UP AND IT SHAKES BEEN DOING IT SENSE I BOUGHT IT
Mfg Campaign: 11111294
Recall Date: Jul 14, 2018
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