Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S64
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus vehicles equipped with a 1.0L Fox GTDI engine and a 6-speed manual transmission. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S07
Recall Date: Nov 28, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S32
Recall Date: Oct 22, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S07
Recall Date: Mar 12, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016 Focus and C-Max vehicles. The floor pan may have improperly welded left-hand apron joints.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S03
Recall Date: Jan 24, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C13
Recall Date: Sep 28, 2016
Consumer Complaints
1.5K ComplaintsFord Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
I WAS IN AN AUTO ACCIDENT ON 3/18 AT FAULT OF ANOTHER DRIVER TRAVELING EAST, PASSING A STOP SIGN, WHILE I WAS TRAVELING NORTH ON A RESIDENTIAL STREET. THE HIT IMPACTED THE FRONT OF MY DRIVER'S LEFT SIDE. THE FORCE WAS HARD ENOUGH TO DESTABILIZE MY VEHICLE AND GO INTO 'CRASH MODE' CALLING THE POLICE VIA BLUETOOTH TECHNOLOGY. EMS WAS CALLED TO CHECK MY SHOULDER, LOWER BACK AND HEAD WHICH IS IN A LOT OF PAIN THIS MORNING. THING IS NO AIRBAGS EVER DEPLOYED. I WAS IN A MAJOR ACCIDENT WITH DEFECTIVE AIRBAGS.
Corrective Action:
I WAS IN AN AUTO ACCIDENT ON 3/18 AT FAULT OF ANOTHER DRIVER TRAVELING EAST, PASSING A STOP SIGN, WHILE I WAS TRAVELING NORTH ON A RESIDENTIAL STREET. THE HIT IMPACTED THE FRONT OF MY DRIVER'S LEFT SIDE. THE FORCE WAS HARD ENOUGH TO DESTABILIZE MY VEHICLE AND GO INTO 'CRASH MODE' CALLING THE POLICE VIA BLUETOOTH TECHNOLOGY. EMS WAS CALLED TO CHECK MY SHOULDER, LOWER BACK AND HEAD WHICH IS IN A LOT OF PAIN THIS MORNING. THING IS NO AIRBAGS EVER DEPLOYED. I WAS IN A MAJOR ACCIDENT WITH DEFECTIVE AIRBAGS.
Additional Notes:
I WAS IN AN AUTO ACCIDENT ON 3/18 AT FAULT OF ANOTHER DRIVER TRAVELING EAST, PASSING A STOP SIGN, WHILE I WAS TRAVELING NORTH ON A RESIDENTIAL STREET. THE HIT IMPACTED THE FRONT OF MY DRIVER'S LEFT SIDE. THE FORCE WAS HARD ENOUGH TO DESTABILIZE MY VEHICLE AND GO INTO 'CRASH MODE' CALLING THE POLICE VIA BLUETOOTH TECHNOLOGY. EMS WAS CALLED TO CHECK MY SHOULDER, LOWER BACK AND HEAD WHICH IS IN A LOT OF PAIN THIS MORNING. THING IS NO AIRBAGS EVER DEPLOYED. I WAS IN A MAJOR ACCIDENT WITH DEFECTIVE AIRBAGS.
Mfg Campaign: 11080325
Recall Date: Mar 20, 2018
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE OPERATING THE VEHICLE, THE "STEERING FAULT" MESSAGE SUDDENLY DISPLAYED AND THE DRIVER NOTICED A SLIGHT DIFFERENCE IN THE STEERING ABILITY. AFTER PARKING, TURNING OFF THE ENGINE, AND RESTARTING THE VEHICLE, THE "STEERING FAILURE" MESSAGE DISPLAYED AND THE STEERING WHEEL COULD NOT BE MOVED. THE VEHICLE WAS TOWED TO WICHITA FALLS FORD (5401 KELL BLVD, WEST WICHITA FALLS, TX) WHERE IT WAS DIAGNOSED THAT THE STEERING RACK WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE OPERATING THE VEHICLE, THE "STEERING FAULT" MESSAGE SUDDENLY DISPLAYED AND THE DRIVER NOTICED A SLIGHT DIFFERENCE IN THE STEERING ABILITY. AFTER PARKING, TURNING OFF THE ENGINE, AND RESTARTING THE VEHICLE, THE "STEERING FAILURE" MESSAGE DISPLAYED AND THE STEERING WHEEL COULD NOT BE MOVED. THE VEHICLE WAS TOWED TO WICHITA FALLS FORD (5401 KELL BLVD, WEST WICHITA FALLS, TX) WHERE IT WAS DIAGNOSED THAT THE STEERING RACK WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE OPERATING THE VEHICLE, THE "STEERING FAULT" MESSAGE SUDDENLY DISPLAYED AND THE DRIVER NOTICED A SLIGHT DIFFERENCE IN THE STEERING ABILITY. AFTER PARKING, TURNING OFF THE ENGINE, AND RESTARTING THE VEHICLE, THE "STEERING FAILURE" MESSAGE DISPLAYED AND THE STEERING WHEEL COULD NOT BE MOVED. THE VEHICLE WAS TOWED TO WICHITA FALLS FORD (5401 KELL BLVD, WEST WICHITA FALLS, TX) WHERE IT WAS DIAGNOSED THAT THE STEERING RACK WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.
Mfg Campaign: 11078369
Recall Date: Mar 9, 2018
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WIPER BLADES STOPPING IN LINE OF SIGHT DURING RAIN AND SNOW CONDITIONS CAR HAS BEEN TAKEN TO DEALER MULTIPLE TIMES AND NOT BEING FIXED. HAS REPLACED WINDSHIELD AND MOTORS AND STILL OCCURRING. VIDEO SHOWING PROBLEM NOT BEING TAKEN SERIOUSLY AND TIRED OF RICART NOT FIXING
Corrective Action:
WIPER BLADES STOPPING IN LINE OF SIGHT DURING RAIN AND SNOW CONDITIONS CAR HAS BEEN TAKEN TO DEALER MULTIPLE TIMES AND NOT BEING FIXED. HAS REPLACED WINDSHIELD AND MOTORS AND STILL OCCURRING. VIDEO SHOWING PROBLEM NOT BEING TAKEN SERIOUSLY AND TIRED OF RICART NOT FIXING
Additional Notes:
WIPER BLADES STOPPING IN LINE OF SIGHT DURING RAIN AND SNOW CONDITIONS CAR HAS BEEN TAKEN TO DEALER MULTIPLE TIMES AND NOT BEING FIXED. HAS REPLACED WINDSHIELD AND MOTORS AND STILL OCCURRING. VIDEO SHOWING PROBLEM NOT BEING TAKEN SERIOUSLY AND TIRED OF RICART NOT FIXING
Mfg Campaign: 11076807
Recall Date: Mar 8, 2018
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WIPER BLADES STOPPING IN LINE OF SIGHT DURING RAIN AND SNOW CONDITIONS CAR HAS BEEN TAKEN TO DEALER MULTIPLE TIMES AND NOT BEING FIXED. HAS REPLACED WINDSHIELD AND MOTORS AND STILL OCCURRING. VIDEO SHOWING PROBLEM NOT BEING TAKEN SERIOUSLY AND TIRED OF RICART NOT FIXING
Corrective Action:
WIPER BLADES STOPPING IN LINE OF SIGHT DURING RAIN AND SNOW CONDITIONS CAR HAS BEEN TAKEN TO DEALER MULTIPLE TIMES AND NOT BEING FIXED. HAS REPLACED WINDSHIELD AND MOTORS AND STILL OCCURRING. VIDEO SHOWING PROBLEM NOT BEING TAKEN SERIOUSLY AND TIRED OF RICART NOT FIXING
Additional Notes:
WIPER BLADES STOPPING IN LINE OF SIGHT DURING RAIN AND SNOW CONDITIONS CAR HAS BEEN TAKEN TO DEALER MULTIPLE TIMES AND NOT BEING FIXED. HAS REPLACED WINDSHIELD AND MOTORS AND STILL OCCURRING. VIDEO SHOWING PROBLEM NOT BEING TAKEN SERIOUSLY AND TIRED OF RICART NOT FIXING
Mfg Campaign: 11076807
Recall Date: Mar 8, 2018
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WIPER BLADES STOPPING IN LINE OF SIGHT DURING RAIN AND SNOW CONDITIONS CAR HAS BEEN TAKEN TO DEALER MULTIPLE TIMES AND NOT BEING FIXED. HAS REPLACED WINDSHIELD AND MOTORS AND STILL OCCURRING. VIDEO SHOWING PROBLEM NOT BEING TAKEN SERIOUSLY AND TIRED OF RICART NOT FIXING
Corrective Action:
WIPER BLADES STOPPING IN LINE OF SIGHT DURING RAIN AND SNOW CONDITIONS CAR HAS BEEN TAKEN TO DEALER MULTIPLE TIMES AND NOT BEING FIXED. HAS REPLACED WINDSHIELD AND MOTORS AND STILL OCCURRING. VIDEO SHOWING PROBLEM NOT BEING TAKEN SERIOUSLY AND TIRED OF RICART NOT FIXING
Additional Notes:
WIPER BLADES STOPPING IN LINE OF SIGHT DURING RAIN AND SNOW CONDITIONS CAR HAS BEEN TAKEN TO DEALER MULTIPLE TIMES AND NOT BEING FIXED. HAS REPLACED WINDSHIELD AND MOTORS AND STILL OCCURRING. VIDEO SHOWING PROBLEM NOT BEING TAKEN SERIOUSLY AND TIRED OF RICART NOT FIXING
Mfg Campaign: 11076807
Recall Date: Mar 8, 2018
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING AT APPROXIMATELY 25 MPH, THE CONTACT'S VEHICLE WAS T-BONED BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED INJURIES TO THE HEAD, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DRIVEN AWAY FROM THE SCENE. IT WAS UNKNOWN IF THE VEHICLE WAS DESTROYED. IT WAS UNKNOWN IF THE DEALER OR MANUFACTURER WERE CONTACTED. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING AT APPROXIMATELY 25 MPH, THE CONTACT'S VEHICLE WAS T-BONED BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED INJURIES TO THE HEAD, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DRIVEN AWAY FROM THE SCENE. IT WAS UNKNOWN IF THE VEHICLE WAS DESTROYED. IT WAS UNKNOWN IF THE DEALER OR MANUFACTURER WERE CONTACTED. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING AT APPROXIMATELY 25 MPH, THE CONTACT'S VEHICLE WAS T-BONED BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED INJURIES TO THE HEAD, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DRIVEN AWAY FROM THE SCENE. IT WAS UNKNOWN IF THE VEHICLE WAS DESTROYED. IT WAS UNKNOWN IF THE DEALER OR MANUFACTURER WERE CONTACTED. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.
Mfg Campaign: 11075626
Recall Date: Mar 1, 2018
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
SOMETIME WHILE ACCELERATING THE CAR WILL RANDOMLY GO FROM 2K RPM TO OVER 6K RPM BUT YOU CANT HERE THE ENGINE AND IT LOSES POWER AND STARTS TO JERK VIOLENTLY. ONCE YOU RELEASE GAS AND THE RPM'S GO BACK DOWN TO 2K THEN YOU CAN TRY TO ACCELERATE AGAIN. I THOUGHT THIS ISSUE WAS JUST BECAUSE IT WAS COLD THE 1ST TIME IT HAPPENED BUT NOW IT IS HAPPENING MORE FREQUENTLY. I'VE ONLY HAD THIS CAR FOR LITTLE UNDER A YEAR AND IT HAS LESS THEN 20K MILES ON IT.
Corrective Action:
SOMETIME WHILE ACCELERATING THE CAR WILL RANDOMLY GO FROM 2K RPM TO OVER 6K RPM BUT YOU CANT HERE THE ENGINE AND IT LOSES POWER AND STARTS TO JERK VIOLENTLY. ONCE YOU RELEASE GAS AND THE RPM'S GO BACK DOWN TO 2K THEN YOU CAN TRY TO ACCELERATE AGAIN. I THOUGHT THIS ISSUE WAS JUST BECAUSE IT WAS COLD THE 1ST TIME IT HAPPENED BUT NOW IT IS HAPPENING MORE FREQUENTLY. I'VE ONLY HAD THIS CAR FOR LITTLE UNDER A YEAR AND IT HAS LESS THEN 20K MILES ON IT.
Additional Notes:
SOMETIME WHILE ACCELERATING THE CAR WILL RANDOMLY GO FROM 2K RPM TO OVER 6K RPM BUT YOU CANT HERE THE ENGINE AND IT LOSES POWER AND STARTS TO JERK VIOLENTLY. ONCE YOU RELEASE GAS AND THE RPM'S GO BACK DOWN TO 2K THEN YOU CAN TRY TO ACCELERATE AGAIN. I THOUGHT THIS ISSUE WAS JUST BECAUSE IT WAS COLD THE 1ST TIME IT HAPPENED BUT NOW IT IS HAPPENING MORE FREQUENTLY. I'VE ONLY HAD THIS CAR FOR LITTLE UNDER A YEAR AND IT HAS LESS THEN 20K MILES ON IT.
Mfg Campaign: 11075156
Recall Date: Feb 27, 2018
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
SOMETIME WHILE ACCELERATING THE CAR WILL RANDOMLY GO FROM 2K RPM TO OVER 6K RPM BUT YOU CANT HERE THE ENGINE AND IT LOSES POWER AND STARTS TO JERK VIOLENTLY. ONCE YOU RELEASE GAS AND THE RPM'S GO BACK DOWN TO 2K THEN YOU CAN TRY TO ACCELERATE AGAIN. I THOUGHT THIS ISSUE WAS JUST BECAUSE IT WAS COLD THE 1ST TIME IT HAPPENED BUT NOW IT IS HAPPENING MORE FREQUENTLY. I'VE ONLY HAD THIS CAR FOR LITTLE UNDER A YEAR AND IT HAS LESS THEN 20K MILES ON IT.
Corrective Action:
SOMETIME WHILE ACCELERATING THE CAR WILL RANDOMLY GO FROM 2K RPM TO OVER 6K RPM BUT YOU CANT HERE THE ENGINE AND IT LOSES POWER AND STARTS TO JERK VIOLENTLY. ONCE YOU RELEASE GAS AND THE RPM'S GO BACK DOWN TO 2K THEN YOU CAN TRY TO ACCELERATE AGAIN. I THOUGHT THIS ISSUE WAS JUST BECAUSE IT WAS COLD THE 1ST TIME IT HAPPENED BUT NOW IT IS HAPPENING MORE FREQUENTLY. I'VE ONLY HAD THIS CAR FOR LITTLE UNDER A YEAR AND IT HAS LESS THEN 20K MILES ON IT.
Additional Notes:
SOMETIME WHILE ACCELERATING THE CAR WILL RANDOMLY GO FROM 2K RPM TO OVER 6K RPM BUT YOU CANT HERE THE ENGINE AND IT LOSES POWER AND STARTS TO JERK VIOLENTLY. ONCE YOU RELEASE GAS AND THE RPM'S GO BACK DOWN TO 2K THEN YOU CAN TRY TO ACCELERATE AGAIN. I THOUGHT THIS ISSUE WAS JUST BECAUSE IT WAS COLD THE 1ST TIME IT HAPPENED BUT NOW IT IS HAPPENING MORE FREQUENTLY. I'VE ONLY HAD THIS CAR FOR LITTLE UNDER A YEAR AND IT HAS LESS THEN 20K MILES ON IT.
Mfg Campaign: 11075156
Recall Date: Feb 27, 2018
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
SOMETIME WHILE ACCELERATING THE CAR WILL RANDOMLY GO FROM 2K RPM TO OVER 6K RPM BUT YOU CANT HERE THE ENGINE AND IT LOSES POWER AND STARTS TO JERK VIOLENTLY. ONCE YOU RELEASE GAS AND THE RPM'S GO BACK DOWN TO 2K THEN YOU CAN TRY TO ACCELERATE AGAIN. I THOUGHT THIS ISSUE WAS JUST BECAUSE IT WAS COLD THE 1ST TIME IT HAPPENED BUT NOW IT IS HAPPENING MORE FREQUENTLY. I'VE ONLY HAD THIS CAR FOR LITTLE UNDER A YEAR AND IT HAS LESS THEN 20K MILES ON IT.
Corrective Action:
SOMETIME WHILE ACCELERATING THE CAR WILL RANDOMLY GO FROM 2K RPM TO OVER 6K RPM BUT YOU CANT HERE THE ENGINE AND IT LOSES POWER AND STARTS TO JERK VIOLENTLY. ONCE YOU RELEASE GAS AND THE RPM'S GO BACK DOWN TO 2K THEN YOU CAN TRY TO ACCELERATE AGAIN. I THOUGHT THIS ISSUE WAS JUST BECAUSE IT WAS COLD THE 1ST TIME IT HAPPENED BUT NOW IT IS HAPPENING MORE FREQUENTLY. I'VE ONLY HAD THIS CAR FOR LITTLE UNDER A YEAR AND IT HAS LESS THEN 20K MILES ON IT.
Additional Notes:
SOMETIME WHILE ACCELERATING THE CAR WILL RANDOMLY GO FROM 2K RPM TO OVER 6K RPM BUT YOU CANT HERE THE ENGINE AND IT LOSES POWER AND STARTS TO JERK VIOLENTLY. ONCE YOU RELEASE GAS AND THE RPM'S GO BACK DOWN TO 2K THEN YOU CAN TRY TO ACCELERATE AGAIN. I THOUGHT THIS ISSUE WAS JUST BECAUSE IT WAS COLD THE 1ST TIME IT HAPPENED BUT NOW IT IS HAPPENING MORE FREQUENTLY. I'VE ONLY HAD THIS CAR FOR LITTLE UNDER A YEAR AND IT HAS LESS THEN 20K MILES ON IT.
Mfg Campaign: 11075156
Recall Date: Feb 27, 2018
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I HAVE A 2016 FORD FOCUS THAT I BOUGHT BRAND NEW IN SEPTEMBER OF 2016. I HAVE ALWAYS HAD TRANSMISSION PROBLEMS WITH IT. IN THE LAST MONTH THIS WILL BE THE 3RD TIME MY CAR HAS GONE TO FORD TO BE FIXED. MY CAR WILL RANDOMLY NOT START AND A FEW HOURS LATER TURN ON. IT WILL ALSO THROW FALSE CODES. AFTER THE FIRST VISIT TO FORD THEY REBUILT THE TRANSMISSION AND REPLACED THE BATTERY AND TOLD ME IT WOULD NO LONGER BE AN ISSUE. YET, ONLY THREE WEEKS LATER I AM BACK TO FORD BECAUSE MY CAR STARTED SHAKING AND DIED WHILE I WAS BACKING DOWN A HILL. I HAD TO HAVE FORD COME TOW IT WHEN I BROUGHT IT INTO THEM THEY REFUSED TO DO ANYTHING AND SENT ME HOME WITH IT. AND NOW NOT EVEN 2 WEEKS LATER IT IS ALREADY DYING AGAIN AND MY TRANSMISSION STILL NEEDS TO BE REBUILT. MY RPMS RANDOMLY FLY UP AND THE CAR SHAKES AND FEELS LIKE ITS GETTING NO POWER TO IT. YET NO CHECK ENGINE LIGHT SO THEY WON'T DO ANYTHING. AND THE ELECTRICAL IN IT KEEPS GOING OUT AND MY BACK UP CAMERA ONLY WORKS 5% OF THE TIME. THIS ISN'T ACCEPTABLE I HAVE A 1 YEAR OLD HAVE BARELY HAD THE CAR A YEAR AND HAVE 30,000 MILES ON IT. AND THEY WON'T FIX IT
Corrective Action:
I HAVE A 2016 FORD FOCUS THAT I BOUGHT BRAND NEW IN SEPTEMBER OF 2016. I HAVE ALWAYS HAD TRANSMISSION PROBLEMS WITH IT. IN THE LAST MONTH THIS WILL BE THE 3RD TIME MY CAR HAS GONE TO FORD TO BE FIXED. MY CAR WILL RANDOMLY NOT START AND A FEW HOURS LATER TURN ON. IT WILL ALSO THROW FALSE CODES. AFTER THE FIRST VISIT TO FORD THEY REBUILT THE TRANSMISSION AND REPLACED THE BATTERY AND TOLD ME IT WOULD NO LONGER BE AN ISSUE. YET, ONLY THREE WEEKS LATER I AM BACK TO FORD BECAUSE MY CAR STARTED SHAKING AND DIED WHILE I WAS BACKING DOWN A HILL. I HAD TO HAVE FORD COME TOW IT WHEN I BROUGHT IT INTO THEM THEY REFUSED TO DO ANYTHING AND SENT ME HOME WITH IT. AND NOW NOT EVEN 2 WEEKS LATER IT IS ALREADY DYING AGAIN AND MY TRANSMISSION STILL NEEDS TO BE REBUILT. MY RPMS RANDOMLY FLY UP AND THE CAR SHAKES AND FEELS LIKE ITS GETTING NO POWER TO IT. YET NO CHECK ENGINE LIGHT SO THEY WON'T DO ANYTHING. AND THE ELECTRICAL IN IT KEEPS GOING OUT AND MY BACK UP CAMERA ONLY WORKS 5% OF THE TIME. THIS ISN'T ACCEPTABLE I HAVE A 1 YEAR OLD HAVE BARELY HAD THE CAR A YEAR AND HAVE 30,000 MILES ON IT. AND THEY WON'T FIX IT
Additional Notes:
I HAVE A 2016 FORD FOCUS THAT I BOUGHT BRAND NEW IN SEPTEMBER OF 2016. I HAVE ALWAYS HAD TRANSMISSION PROBLEMS WITH IT. IN THE LAST MONTH THIS WILL BE THE 3RD TIME MY CAR HAS GONE TO FORD TO BE FIXED. MY CAR WILL RANDOMLY NOT START AND A FEW HOURS LATER TURN ON. IT WILL ALSO THROW FALSE CODES. AFTER THE FIRST VISIT TO FORD THEY REBUILT THE TRANSMISSION AND REPLACED THE BATTERY AND TOLD ME IT WOULD NO LONGER BE AN ISSUE. YET, ONLY THREE WEEKS LATER I AM BACK TO FORD BECAUSE MY CAR STARTED SHAKING AND DIED WHILE I WAS BACKING DOWN A HILL. I HAD TO HAVE FORD COME TOW IT WHEN I BROUGHT IT INTO THEM THEY REFUSED TO DO ANYTHING AND SENT ME HOME WITH IT. AND NOW NOT EVEN 2 WEEKS LATER IT IS ALREADY DYING AGAIN AND MY TRANSMISSION STILL NEEDS TO BE REBUILT. MY RPMS RANDOMLY FLY UP AND THE CAR SHAKES AND FEELS LIKE ITS GETTING NO POWER TO IT. YET NO CHECK ENGINE LIGHT SO THEY WON'T DO ANYTHING. AND THE ELECTRICAL IN IT KEEPS GOING OUT AND MY BACK UP CAMERA ONLY WORKS 5% OF THE TIME. THIS ISN'T ACCEPTABLE I HAVE A 1 YEAR OLD HAVE BARELY HAD THE CAR A YEAR AND HAVE 30,000 MILES ON IT. AND THEY WON'T FIX IT
Mfg Campaign: 11075270
Recall Date: Feb 27, 2018
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
TRANSMISSION FAILURE LOSS OF COMPLETE POWER JERKING SHAKING COMPLETE SHUTDOWN OF POWER WHILE DRIVING ON FREEWAY. DANGEROUS
Corrective Action:
TRANSMISSION FAILURE LOSS OF COMPLETE POWER JERKING SHAKING COMPLETE SHUTDOWN OF POWER WHILE DRIVING ON FREEWAY. DANGEROUS
Additional Notes:
TRANSMISSION FAILURE LOSS OF COMPLETE POWER JERKING SHAKING COMPLETE SHUTDOWN OF POWER WHILE DRIVING ON FREEWAY. DANGEROUS
Mfg Campaign: 11074635
Recall Date: Feb 24, 2018
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
TRANSMISSION FAILURE LOSS OF COMPLETE POWER JERKING SHAKING COMPLETE SHUTDOWN OF POWER WHILE DRIVING ON FREEWAY. DANGEROUS
Corrective Action:
TRANSMISSION FAILURE LOSS OF COMPLETE POWER JERKING SHAKING COMPLETE SHUTDOWN OF POWER WHILE DRIVING ON FREEWAY. DANGEROUS
Additional Notes:
TRANSMISSION FAILURE LOSS OF COMPLETE POWER JERKING SHAKING COMPLETE SHUTDOWN OF POWER WHILE DRIVING ON FREEWAY. DANGEROUS
Mfg Campaign: 11074635
Recall Date: Feb 24, 2018
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TRANSMISSION FAILURE LOSS OF COMPLETE POWER JERKING SHAKING COMPLETE SHUTDOWN OF POWER WHILE DRIVING ON FREEWAY. DANGEROUS
Corrective Action:
TRANSMISSION FAILURE LOSS OF COMPLETE POWER JERKING SHAKING COMPLETE SHUTDOWN OF POWER WHILE DRIVING ON FREEWAY. DANGEROUS
Additional Notes:
TRANSMISSION FAILURE LOSS OF COMPLETE POWER JERKING SHAKING COMPLETE SHUTDOWN OF POWER WHILE DRIVING ON FREEWAY. DANGEROUS
Mfg Campaign: 11074635
Recall Date: Feb 24, 2018
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
2016 FORD FOCUS. CONSUMER WRITES IN REGARDS TO TRANSMISSION ISSUES. *LD *JS
Corrective Action:
2016 FORD FOCUS. CONSUMER WRITES IN REGARDS TO TRANSMISSION ISSUES. *LD *JS
Additional Notes:
2016 FORD FOCUS. CONSUMER WRITES IN REGARDS TO TRANSMISSION ISSUES. *LD *JS
Mfg Campaign: 11074754
Recall Date: Feb 21, 2018
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WITH JUST OVER 5K MILES, OUR 2016 FOCUS HAS DEVELOPED A WIPER PROBLEM. THE DRIVER'S SIDE, TO BE EXACT. THE WIPER ARM WILL GO PAST IT'S NORMAL STOPPING POINT, & THEN LOCK UP. BUT SOMETIMES, IT WILL STOP MID WAY, WHILE THE RIGHT SIDE WIPER CONTINUES TO WORK. HAVE HAD IT TO THE DEALER 5 TIMES ALREADY. THEY'VE MADE ADJUSTMENT, & REPAIRS, BUT IT CONTINUES TO MESS UP. EACH WIPER HAS AN INDEPENDENT MOTOR. BEGINNING TO THINK WE'VE BOUGHT A LEMON. IT DOESN'T MATTER IF THE CAR IS IN MOTION OR SITTING STILL.
Corrective Action:
WITH JUST OVER 5K MILES, OUR 2016 FOCUS HAS DEVELOPED A WIPER PROBLEM. THE DRIVER'S SIDE, TO BE EXACT. THE WIPER ARM WILL GO PAST IT'S NORMAL STOPPING POINT, & THEN LOCK UP. BUT SOMETIMES, IT WILL STOP MID WAY, WHILE THE RIGHT SIDE WIPER CONTINUES TO WORK. HAVE HAD IT TO THE DEALER 5 TIMES ALREADY. THEY'VE MADE ADJUSTMENT, & REPAIRS, BUT IT CONTINUES TO MESS UP. EACH WIPER HAS AN INDEPENDENT MOTOR. BEGINNING TO THINK WE'VE BOUGHT A LEMON. IT DOESN'T MATTER IF THE CAR IS IN MOTION OR SITTING STILL.
Additional Notes:
WITH JUST OVER 5K MILES, OUR 2016 FOCUS HAS DEVELOPED A WIPER PROBLEM. THE DRIVER'S SIDE, TO BE EXACT. THE WIPER ARM WILL GO PAST IT'S NORMAL STOPPING POINT, & THEN LOCK UP. BUT SOMETIMES, IT WILL STOP MID WAY, WHILE THE RIGHT SIDE WIPER CONTINUES TO WORK. HAVE HAD IT TO THE DEALER 5 TIMES ALREADY. THEY'VE MADE ADJUSTMENT, & REPAIRS, BUT IT CONTINUES TO MESS UP. EACH WIPER HAS AN INDEPENDENT MOTOR. BEGINNING TO THINK WE'VE BOUGHT A LEMON. IT DOESN'T MATTER IF THE CAR IS IN MOTION OR SITTING STILL.
Mfg Campaign: 11072073
Recall Date: Feb 10, 2018
Ford Motor Company
Defect Description:
SEATS
Potential Consequences:
DRIVERS SEAT WILL SLIDE SIDE TO SIDE DURING TURNS. ONLY SLIDES ABOUT .5" BUT SLIDES NONE THE LESS. SLIDES LEFT TO RIDE. AFTER MULTIPLE TRIPS TO THE DEALER FINALLY GETTING A NEW SEAT FRAME INSTALLED. THEY WERE VERY HESITANT, BUT THEN FOUND OUT ITS ON BACK-ORDER. BUT THIS COULD LEAD TO INJURY DURING AN ACCIDENT. AS IT MAY HAVE YOU OFF CENTER OF THE AIRBAG IF DEPLOYED. AFTER DOING SOME RESEARCH FOUND, OUT THIS PROBLEM ISNT FIXED WITH NEW SEAT TRACK IT WILL REAPPEAR AFTER SEVERAL MORE THOUSAND MILES OF DRIVING. STARTED TO NOTICE AROUND 7000 MILES, AND HAS GOTTON PROGRESSIVELY WORSE.
Corrective Action:
DRIVERS SEAT WILL SLIDE SIDE TO SIDE DURING TURNS. ONLY SLIDES ABOUT .5" BUT SLIDES NONE THE LESS. SLIDES LEFT TO RIDE. AFTER MULTIPLE TRIPS TO THE DEALER FINALLY GETTING A NEW SEAT FRAME INSTALLED. THEY WERE VERY HESITANT, BUT THEN FOUND OUT ITS ON BACK-ORDER. BUT THIS COULD LEAD TO INJURY DURING AN ACCIDENT. AS IT MAY HAVE YOU OFF CENTER OF THE AIRBAG IF DEPLOYED. AFTER DOING SOME RESEARCH FOUND, OUT THIS PROBLEM ISNT FIXED WITH NEW SEAT TRACK IT WILL REAPPEAR AFTER SEVERAL MORE THOUSAND MILES OF DRIVING. STARTED TO NOTICE AROUND 7000 MILES, AND HAS GOTTON PROGRESSIVELY WORSE.
Additional Notes:
DRIVERS SEAT WILL SLIDE SIDE TO SIDE DURING TURNS. ONLY SLIDES ABOUT .5" BUT SLIDES NONE THE LESS. SLIDES LEFT TO RIDE. AFTER MULTIPLE TRIPS TO THE DEALER FINALLY GETTING A NEW SEAT FRAME INSTALLED. THEY WERE VERY HESITANT, BUT THEN FOUND OUT ITS ON BACK-ORDER. BUT THIS COULD LEAD TO INJURY DURING AN ACCIDENT. AS IT MAY HAVE YOU OFF CENTER OF THE AIRBAG IF DEPLOYED. AFTER DOING SOME RESEARCH FOUND, OUT THIS PROBLEM ISNT FIXED WITH NEW SEAT TRACK IT WILL REAPPEAR AFTER SEVERAL MORE THOUSAND MILES OF DRIVING. STARTED TO NOTICE AROUND 7000 MILES, AND HAS GOTTON PROGRESSIVELY WORSE.
Mfg Campaign: 11067248
Recall Date: Feb 6, 2018
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
THE TRANSMISSION DOESN'T ALLOW FOR SPEED THAT IS NEEDED ON AN INTERSTATE. IT'S SLUGGISH, SLOW, DOESN'T RESPOND WHEN GIVEN GAS.
Corrective Action:
THE TRANSMISSION DOESN'T ALLOW FOR SPEED THAT IS NEEDED ON AN INTERSTATE. IT'S SLUGGISH, SLOW, DOESN'T RESPOND WHEN GIVEN GAS.
Additional Notes:
THE TRANSMISSION DOESN'T ALLOW FOR SPEED THAT IS NEEDED ON AN INTERSTATE. IT'S SLUGGISH, SLOW, DOESN'T RESPOND WHEN GIVEN GAS.
Mfg Campaign: 11065823
Recall Date: Jan 30, 2018
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
THE TRANSMISSION DOESN'T ALLOW FOR SPEED THAT IS NEEDED ON AN INTERSTATE. IT'S SLUGGISH, SLOW, DOESN'T RESPOND WHEN GIVEN GAS.
Corrective Action:
THE TRANSMISSION DOESN'T ALLOW FOR SPEED THAT IS NEEDED ON AN INTERSTATE. IT'S SLUGGISH, SLOW, DOESN'T RESPOND WHEN GIVEN GAS.
Additional Notes:
THE TRANSMISSION DOESN'T ALLOW FOR SPEED THAT IS NEEDED ON AN INTERSTATE. IT'S SLUGGISH, SLOW, DOESN'T RESPOND WHEN GIVEN GAS.
Mfg Campaign: 11065823
Recall Date: Jan 30, 2018
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
THE TRANSMISSION DOESN'T ALLOW FOR SPEED THAT IS NEEDED ON AN INTERSTATE. IT'S SLUGGISH, SLOW, DOESN'T RESPOND WHEN GIVEN GAS.
Corrective Action:
THE TRANSMISSION DOESN'T ALLOW FOR SPEED THAT IS NEEDED ON AN INTERSTATE. IT'S SLUGGISH, SLOW, DOESN'T RESPOND WHEN GIVEN GAS.
Additional Notes:
THE TRANSMISSION DOESN'T ALLOW FOR SPEED THAT IS NEEDED ON AN INTERSTATE. IT'S SLUGGISH, SLOW, DOESN'T RESPOND WHEN GIVEN GAS.
Mfg Campaign: 11065823
Recall Date: Jan 30, 2018
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE VEHICLE TURNED OFF AS WE WERE DRIVING DOWN THE ROAD AT 2PM ON FRIDAY 1/12. WE CALLED TWO DIFFERENT FORD DEALAHIPS TO GET THE CAR SERVICED. BOTH MADE AN APPT FOR THE FOLLOWING WEEK BUT NEITHER TOLD US NOT TO DRIVE THE CAR. LATER THAT DAY IF HAPPENED AGAIN AND THE BRAKES WOULD NOT WORK TO STOP THE CAR SO ANOTHER VEHICLE WAS HIT AND SUP SEQUENTALY TOTALED MY VEHICLE.
Corrective Action:
THE VEHICLE TURNED OFF AS WE WERE DRIVING DOWN THE ROAD AT 2PM ON FRIDAY 1/12. WE CALLED TWO DIFFERENT FORD DEALAHIPS TO GET THE CAR SERVICED. BOTH MADE AN APPT FOR THE FOLLOWING WEEK BUT NEITHER TOLD US NOT TO DRIVE THE CAR. LATER THAT DAY IF HAPPENED AGAIN AND THE BRAKES WOULD NOT WORK TO STOP THE CAR SO ANOTHER VEHICLE WAS HIT AND SUP SEQUENTALY TOTALED MY VEHICLE.
Additional Notes:
THE VEHICLE TURNED OFF AS WE WERE DRIVING DOWN THE ROAD AT 2PM ON FRIDAY 1/12. WE CALLED TWO DIFFERENT FORD DEALAHIPS TO GET THE CAR SERVICED. BOTH MADE AN APPT FOR THE FOLLOWING WEEK BUT NEITHER TOLD US NOT TO DRIVE THE CAR. LATER THAT DAY IF HAPPENED AGAIN AND THE BRAKES WOULD NOT WORK TO STOP THE CAR SO ANOTHER VEHICLE WAS HIT AND SUP SEQUENTALY TOTALED MY VEHICLE.
Mfg Campaign: 11064917
Recall Date: Jan 25, 2018
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