Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S64
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus vehicles equipped with a 1.0L Fox GTDI engine and a 6-speed manual transmission. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S07
Recall Date: Nov 28, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S32
Recall Date: Oct 22, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S07
Recall Date: Mar 12, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016 Focus and C-Max vehicles. The floor pan may have improperly welded left-hand apron joints.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S03
Recall Date: Jan 24, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C13
Recall Date: Sep 28, 2016
Consumer Complaints
1.5K ComplaintsFord Motor Company
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE IDLING, THE VEHICLE SHOOK, A KNOCKING NOISE WAS PRESENT COMING FROM THE ENGINE, AND OIL FROM THE ENGINE WAS PRESENT UNDER THE HOOD. IN ADDITION, WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION WOULD SLIP INTO THE NEXT GEAR AND A GRINDING TYPE NOISE WAS HEARD COMING FROM THE DIFFERENTIAL. AFTER STARTING THE VEHICLE, THE TRANSMISSION WOULD ERRONEOUSLY SWITCH INTO THE NEUTRAL POSITION, CAUSING THE VEHICLE TO ROLL AWAY. THE CAUSE OF THE FAILURES WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER (GALPIN FORD IN VAN AYES, CA) WERE BOTH NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 1,500.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE IDLING, THE VEHICLE SHOOK, A KNOCKING NOISE WAS PRESENT COMING FROM THE ENGINE, AND OIL FROM THE ENGINE WAS PRESENT UNDER THE HOOD. IN ADDITION, WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION WOULD SLIP INTO THE NEXT GEAR AND A GRINDING TYPE NOISE WAS HEARD COMING FROM THE DIFFERENTIAL. AFTER STARTING THE VEHICLE, THE TRANSMISSION WOULD ERRONEOUSLY SWITCH INTO THE NEUTRAL POSITION, CAUSING THE VEHICLE TO ROLL AWAY. THE CAUSE OF THE FAILURES WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER (GALPIN FORD IN VAN AYES, CA) WERE BOTH NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 1,500.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE IDLING, THE VEHICLE SHOOK, A KNOCKING NOISE WAS PRESENT COMING FROM THE ENGINE, AND OIL FROM THE ENGINE WAS PRESENT UNDER THE HOOD. IN ADDITION, WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION WOULD SLIP INTO THE NEXT GEAR AND A GRINDING TYPE NOISE WAS HEARD COMING FROM THE DIFFERENTIAL. AFTER STARTING THE VEHICLE, THE TRANSMISSION WOULD ERRONEOUSLY SWITCH INTO THE NEUTRAL POSITION, CAUSING THE VEHICLE TO ROLL AWAY. THE CAUSE OF THE FAILURES WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER (GALPIN FORD IN VAN AYES, CA) WERE BOTH NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 1,500.
Mfg Campaign: 11031764
Recall Date: Oct 4, 2017
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE IDLING, THE VEHICLE SHOOK, A KNOCKING NOISE WAS PRESENT COMING FROM THE ENGINE, AND OIL FROM THE ENGINE WAS PRESENT UNDER THE HOOD. IN ADDITION, WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION WOULD SLIP INTO THE NEXT GEAR AND A GRINDING TYPE NOISE WAS HEARD COMING FROM THE DIFFERENTIAL. AFTER STARTING THE VEHICLE, THE TRANSMISSION WOULD ERRONEOUSLY SWITCH INTO THE NEUTRAL POSITION, CAUSING THE VEHICLE TO ROLL AWAY. THE CAUSE OF THE FAILURES WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER (GALPIN FORD IN VAN AYES, CA) WERE BOTH NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 1,500.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE IDLING, THE VEHICLE SHOOK, A KNOCKING NOISE WAS PRESENT COMING FROM THE ENGINE, AND OIL FROM THE ENGINE WAS PRESENT UNDER THE HOOD. IN ADDITION, WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION WOULD SLIP INTO THE NEXT GEAR AND A GRINDING TYPE NOISE WAS HEARD COMING FROM THE DIFFERENTIAL. AFTER STARTING THE VEHICLE, THE TRANSMISSION WOULD ERRONEOUSLY SWITCH INTO THE NEUTRAL POSITION, CAUSING THE VEHICLE TO ROLL AWAY. THE CAUSE OF THE FAILURES WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER (GALPIN FORD IN VAN AYES, CA) WERE BOTH NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 1,500.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE IDLING, THE VEHICLE SHOOK, A KNOCKING NOISE WAS PRESENT COMING FROM THE ENGINE, AND OIL FROM THE ENGINE WAS PRESENT UNDER THE HOOD. IN ADDITION, WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION WOULD SLIP INTO THE NEXT GEAR AND A GRINDING TYPE NOISE WAS HEARD COMING FROM THE DIFFERENTIAL. AFTER STARTING THE VEHICLE, THE TRANSMISSION WOULD ERRONEOUSLY SWITCH INTO THE NEUTRAL POSITION, CAUSING THE VEHICLE TO ROLL AWAY. THE CAUSE OF THE FAILURES WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER (GALPIN FORD IN VAN AYES, CA) WERE BOTH NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 1,500.
Mfg Campaign: 11031764
Recall Date: Oct 4, 2017
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
OUR FORD FOCUS STALLED AND COULD NOT RESTART. THE CAR WAS ABLE TO START UP WITH NO PROBLEM, RUN FOR A FEW MINUTES BUT STALLED WHEN DRIVING. THE BATTERY LIGHT CAME ON AND THE ENGINE WOULD NOT TURN OVER WHEN ATTEMPTING TO RESTART THE CAR. CAR HAD BEEN DRIVEN THE DAY BEFORE FOR WELL OVER AN HOUR WITHOUT ISSUE. NO ERROR CODE IS RETURNED TO THE TECHNICIAN WHEN RUNS A DIAGNOSTIC ON THE VEHICLE.
Corrective Action:
OUR FORD FOCUS STALLED AND COULD NOT RESTART. THE CAR WAS ABLE TO START UP WITH NO PROBLEM, RUN FOR A FEW MINUTES BUT STALLED WHEN DRIVING. THE BATTERY LIGHT CAME ON AND THE ENGINE WOULD NOT TURN OVER WHEN ATTEMPTING TO RESTART THE CAR. CAR HAD BEEN DRIVEN THE DAY BEFORE FOR WELL OVER AN HOUR WITHOUT ISSUE. NO ERROR CODE IS RETURNED TO THE TECHNICIAN WHEN RUNS A DIAGNOSTIC ON THE VEHICLE.
Additional Notes:
OUR FORD FOCUS STALLED AND COULD NOT RESTART. THE CAR WAS ABLE TO START UP WITH NO PROBLEM, RUN FOR A FEW MINUTES BUT STALLED WHEN DRIVING. THE BATTERY LIGHT CAME ON AND THE ENGINE WOULD NOT TURN OVER WHEN ATTEMPTING TO RESTART THE CAR. CAR HAD BEEN DRIVEN THE DAY BEFORE FOR WELL OVER AN HOUR WITHOUT ISSUE. NO ERROR CODE IS RETURNED TO THE TECHNICIAN WHEN RUNS A DIAGNOSTIC ON THE VEHICLE.
Mfg Campaign: 11023911
Recall Date: Sep 18, 2017
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
OUR FORD FOCUS STALLED AND COULD NOT RESTART. THE CAR WAS ABLE TO START UP WITH NO PROBLEM, RUN FOR A FEW MINUTES BUT STALLED WHEN DRIVING. THE BATTERY LIGHT CAME ON AND THE ENGINE WOULD NOT TURN OVER WHEN ATTEMPTING TO RESTART THE CAR. CAR HAD BEEN DRIVEN THE DAY BEFORE FOR WELL OVER AN HOUR WITHOUT ISSUE. NO ERROR CODE IS RETURNED TO THE TECHNICIAN WHEN RUNS A DIAGNOSTIC ON THE VEHICLE.
Corrective Action:
OUR FORD FOCUS STALLED AND COULD NOT RESTART. THE CAR WAS ABLE TO START UP WITH NO PROBLEM, RUN FOR A FEW MINUTES BUT STALLED WHEN DRIVING. THE BATTERY LIGHT CAME ON AND THE ENGINE WOULD NOT TURN OVER WHEN ATTEMPTING TO RESTART THE CAR. CAR HAD BEEN DRIVEN THE DAY BEFORE FOR WELL OVER AN HOUR WITHOUT ISSUE. NO ERROR CODE IS RETURNED TO THE TECHNICIAN WHEN RUNS A DIAGNOSTIC ON THE VEHICLE.
Additional Notes:
OUR FORD FOCUS STALLED AND COULD NOT RESTART. THE CAR WAS ABLE TO START UP WITH NO PROBLEM, RUN FOR A FEW MINUTES BUT STALLED WHEN DRIVING. THE BATTERY LIGHT CAME ON AND THE ENGINE WOULD NOT TURN OVER WHEN ATTEMPTING TO RESTART THE CAR. CAR HAD BEEN DRIVEN THE DAY BEFORE FOR WELL OVER AN HOUR WITHOUT ISSUE. NO ERROR CODE IS RETURNED TO THE TECHNICIAN WHEN RUNS A DIAGNOSTIC ON THE VEHICLE.
Mfg Campaign: 11023911
Recall Date: Sep 18, 2017
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
BROUGHT MY FORD FOCUS DECEMBER 2016 NEW OFF THE LOT. STARTED NOTICING A SHUTTERING, HESITATION WITHIN THE TRANSMISSION DURING SLOW TAKE OFF AND WHEN I TRY TO SPEED UP. I GOT A CLASS ACTION LAWSUIT CARD IN THE MAIL A FEW DAYS AGO INFERENCE TO THIS ISSUE. HAVEN'T TOOK IT TO THE SHOP YET BECAUSE I ONLY HAVE ONE CAR IN MY FAMILY. SOMETHING HAS TO BE DONE WITH THIS ISSUE. I HAD A NEAR MISS BECAUSE THE CAR WOULD NOT SHIFT LIKE ITS DESIGNED TO DO SO WHEN STARTING OFF.
Corrective Action:
BROUGHT MY FORD FOCUS DECEMBER 2016 NEW OFF THE LOT. STARTED NOTICING A SHUTTERING, HESITATION WITHIN THE TRANSMISSION DURING SLOW TAKE OFF AND WHEN I TRY TO SPEED UP. I GOT A CLASS ACTION LAWSUIT CARD IN THE MAIL A FEW DAYS AGO INFERENCE TO THIS ISSUE. HAVEN'T TOOK IT TO THE SHOP YET BECAUSE I ONLY HAVE ONE CAR IN MY FAMILY. SOMETHING HAS TO BE DONE WITH THIS ISSUE. I HAD A NEAR MISS BECAUSE THE CAR WOULD NOT SHIFT LIKE ITS DESIGNED TO DO SO WHEN STARTING OFF.
Additional Notes:
BROUGHT MY FORD FOCUS DECEMBER 2016 NEW OFF THE LOT. STARTED NOTICING A SHUTTERING, HESITATION WITHIN THE TRANSMISSION DURING SLOW TAKE OFF AND WHEN I TRY TO SPEED UP. I GOT A CLASS ACTION LAWSUIT CARD IN THE MAIL A FEW DAYS AGO INFERENCE TO THIS ISSUE. HAVEN'T TOOK IT TO THE SHOP YET BECAUSE I ONLY HAVE ONE CAR IN MY FAMILY. SOMETHING HAS TO BE DONE WITH THIS ISSUE. I HAD A NEAR MISS BECAUSE THE CAR WOULD NOT SHIFT LIKE ITS DESIGNED TO DO SO WHEN STARTING OFF.
Mfg Campaign: 11023374
Recall Date: Sep 13, 2017
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
CAR SHUDDERS UPON TAKING OFF WHETHER FAST OR SLOW; OKAY AFTER IN MOTION BUT IS GETTING WORSE. TOOK TO DEALER THEY SAID HAD RECALL FOR SHUDDERING ON 2015, NOT ON 2016. HAD 2009 FOCUS PREVIOUSLY SO OPTED TO UPGRADE. SORRY WE DID, EMBARRASSED TO TAKE ANYONE WITH US AS IT DOES NOT RIDE SMOOTH ON STARTING FROM A STOP. JERKS LIKE SOMEONE TRYING TO LEARN TO SHIFT AND NOT DOING CLUTCH RIGHT. LOVE THE LOOKS OF THE CAR, BUT NEVER TAKE ANYONE WITH AND LEERY TO TAKE IT ON A LENGTHY TRIP AS I AM NOT SURE IF SOMETHING WILL HAPPEN. THE DEALER SAID THEY HAD MANY COMPLAINTS BUT NOTHING THEY COULD DO IT WAS WITHIN RANGE. TOOK TO ANOTHER DEALER AND MECHANIC CONFIRMED THEY TOO HAD COMPLAINTS ABOUT IT. SOMETHING ABOUT NOT HAVING A TORQUE CONVERTER OR SOMETHING. TOOK BACK TO WHERE I BOUGHT IT AND HAVE ANOTHER APPOINTMENT NEXT WEEK, THEY ARE GOING TO HOOK SOMETHING UP AND DRIVE A WHILE AND SAID IT MAY NEED NEW CLUTCH. I SAY IF THERE ARE ONGOING COMPLAINTS AND MANY OTHERS HAVE SAME ISSUE, THEY NEED TO FIX IT WHEN IT IS IN FOR SERVICE; NOT WAIT FOR A RECALL. I WOULD LIKE IT RESOLVED SOON OR WILL TRADE IT IN FOR ANOTHER BRAND; I.E. TOYOTA. IT IS A SHAME TO HAVE A PRETTY CAR SIT IN THE GARAGE AND MAKE HEFTY PAYMENTS ON IT WHILE IT CONTINUES TO DEPRECIATE. I WISH I HAD MY OLD CAR BACK. NOTE: THIS HAS BEEN ONGOING SINCE WE PURCHASED VEHICLE BUT BELOW IT ASKS WHEN AND WANTS A SPECIFIC DATE SO I JUST ENTERED 05/01/2017.
Corrective Action:
CAR SHUDDERS UPON TAKING OFF WHETHER FAST OR SLOW; OKAY AFTER IN MOTION BUT IS GETTING WORSE. TOOK TO DEALER THEY SAID HAD RECALL FOR SHUDDERING ON 2015, NOT ON 2016. HAD 2009 FOCUS PREVIOUSLY SO OPTED TO UPGRADE. SORRY WE DID, EMBARRASSED TO TAKE ANYONE WITH US AS IT DOES NOT RIDE SMOOTH ON STARTING FROM A STOP. JERKS LIKE SOMEONE TRYING TO LEARN TO SHIFT AND NOT DOING CLUTCH RIGHT. LOVE THE LOOKS OF THE CAR, BUT NEVER TAKE ANYONE WITH AND LEERY TO TAKE IT ON A LENGTHY TRIP AS I AM NOT SURE IF SOMETHING WILL HAPPEN. THE DEALER SAID THEY HAD MANY COMPLAINTS BUT NOTHING THEY COULD DO IT WAS WITHIN RANGE. TOOK TO ANOTHER DEALER AND MECHANIC CONFIRMED THEY TOO HAD COMPLAINTS ABOUT IT. SOMETHING ABOUT NOT HAVING A TORQUE CONVERTER OR SOMETHING. TOOK BACK TO WHERE I BOUGHT IT AND HAVE ANOTHER APPOINTMENT NEXT WEEK, THEY ARE GOING TO HOOK SOMETHING UP AND DRIVE A WHILE AND SAID IT MAY NEED NEW CLUTCH. I SAY IF THERE ARE ONGOING COMPLAINTS AND MANY OTHERS HAVE SAME ISSUE, THEY NEED TO FIX IT WHEN IT IS IN FOR SERVICE; NOT WAIT FOR A RECALL. I WOULD LIKE IT RESOLVED SOON OR WILL TRADE IT IN FOR ANOTHER BRAND; I.E. TOYOTA. IT IS A SHAME TO HAVE A PRETTY CAR SIT IN THE GARAGE AND MAKE HEFTY PAYMENTS ON IT WHILE IT CONTINUES TO DEPRECIATE. I WISH I HAD MY OLD CAR BACK. NOTE: THIS HAS BEEN ONGOING SINCE WE PURCHASED VEHICLE BUT BELOW IT ASKS WHEN AND WANTS A SPECIFIC DATE SO I JUST ENTERED 05/01/2017.
Additional Notes:
CAR SHUDDERS UPON TAKING OFF WHETHER FAST OR SLOW; OKAY AFTER IN MOTION BUT IS GETTING WORSE. TOOK TO DEALER THEY SAID HAD RECALL FOR SHUDDERING ON 2015, NOT ON 2016. HAD 2009 FOCUS PREVIOUSLY SO OPTED TO UPGRADE. SORRY WE DID, EMBARRASSED TO TAKE ANYONE WITH US AS IT DOES NOT RIDE SMOOTH ON STARTING FROM A STOP. JERKS LIKE SOMEONE TRYING TO LEARN TO SHIFT AND NOT DOING CLUTCH RIGHT. LOVE THE LOOKS OF THE CAR, BUT NEVER TAKE ANYONE WITH AND LEERY TO TAKE IT ON A LENGTHY TRIP AS I AM NOT SURE IF SOMETHING WILL HAPPEN. THE DEALER SAID THEY HAD MANY COMPLAINTS BUT NOTHING THEY COULD DO IT WAS WITHIN RANGE. TOOK TO ANOTHER DEALER AND MECHANIC CONFIRMED THEY TOO HAD COMPLAINTS ABOUT IT. SOMETHING ABOUT NOT HAVING A TORQUE CONVERTER OR SOMETHING. TOOK BACK TO WHERE I BOUGHT IT AND HAVE ANOTHER APPOINTMENT NEXT WEEK, THEY ARE GOING TO HOOK SOMETHING UP AND DRIVE A WHILE AND SAID IT MAY NEED NEW CLUTCH. I SAY IF THERE ARE ONGOING COMPLAINTS AND MANY OTHERS HAVE SAME ISSUE, THEY NEED TO FIX IT WHEN IT IS IN FOR SERVICE; NOT WAIT FOR A RECALL. I WOULD LIKE IT RESOLVED SOON OR WILL TRADE IT IN FOR ANOTHER BRAND; I.E. TOYOTA. IT IS A SHAME TO HAVE A PRETTY CAR SIT IN THE GARAGE AND MAKE HEFTY PAYMENTS ON IT WHILE IT CONTINUES TO DEPRECIATE. I WISH I HAD MY OLD CAR BACK. NOTE: THIS HAS BEEN ONGOING SINCE WE PURCHASED VEHICLE BUT BELOW IT ASKS WHEN AND WANTS A SPECIFIC DATE SO I JUST ENTERED 05/01/2017.
Mfg Campaign: 11022100
Recall Date: Sep 7, 2017
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
MY 2016 AND MY 2015 FORD FOCUS HAS TRANSMISSION PROBLEMS. THEY WILL NOT HOLD A HILL AND THEN START TO ROLL BACKWARDS IF IN DRIVE AND WAITING AT A LIGHT. THE TRANSMISSION WILL SLIP IN LEFT OR RIGHT TURNS AND WILL ALSO HAVE CLUTCH ENGAGING PROBLEMS. BOTH VEHICLES HAS BEEN A VERY TROUBLESOME VEHICLE WHEN IT COMES TO BEING ABLE TO DRIVE FORWARD. I DO NOT TRUST THEM WHEN MAKING A LEFT TURN WHEN TRAFFIC IS COMING BECAUSE OF THE SLIPPAGE MAKES IT VERY DIFFICULT TO BE SAFE.
Corrective Action:
MY 2016 AND MY 2015 FORD FOCUS HAS TRANSMISSION PROBLEMS. THEY WILL NOT HOLD A HILL AND THEN START TO ROLL BACKWARDS IF IN DRIVE AND WAITING AT A LIGHT. THE TRANSMISSION WILL SLIP IN LEFT OR RIGHT TURNS AND WILL ALSO HAVE CLUTCH ENGAGING PROBLEMS. BOTH VEHICLES HAS BEEN A VERY TROUBLESOME VEHICLE WHEN IT COMES TO BEING ABLE TO DRIVE FORWARD. I DO NOT TRUST THEM WHEN MAKING A LEFT TURN WHEN TRAFFIC IS COMING BECAUSE OF THE SLIPPAGE MAKES IT VERY DIFFICULT TO BE SAFE.
Additional Notes:
MY 2016 AND MY 2015 FORD FOCUS HAS TRANSMISSION PROBLEMS. THEY WILL NOT HOLD A HILL AND THEN START TO ROLL BACKWARDS IF IN DRIVE AND WAITING AT A LIGHT. THE TRANSMISSION WILL SLIP IN LEFT OR RIGHT TURNS AND WILL ALSO HAVE CLUTCH ENGAGING PROBLEMS. BOTH VEHICLES HAS BEEN A VERY TROUBLESOME VEHICLE WHEN IT COMES TO BEING ABLE TO DRIVE FORWARD. I DO NOT TRUST THEM WHEN MAKING A LEFT TURN WHEN TRAFFIC IS COMING BECAUSE OF THE SLIPPAGE MAKES IT VERY DIFFICULT TO BE SAFE.
Mfg Campaign: 11021851
Recall Date: Sep 6, 2017
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
WHEN DRIVING THIS VEHICLE, THE POWER STEERING FAILS WITHOUT WARNING. THE POWER STEERING LIGHT ON THE DASHBOARD ILLUMINATES AND BEEPS S (DRIVER ASSIST FAILURE TAKE IN IMMEDIATE FOR SERVICE). THE CAR IS IS STILL MOVING. THE ENGINE IS RUNNING. THE STEERING WHEEL IS TIGHT AND HARD TO TURN. THE FIRST TIME THIS HAPPEN, I WAS STOPPED AT A RED LIGHT. WHEN THE LIGHT TURNED GREEN I PUT MY EMERGENCY FLASHERS ON AND PROCEED WITH CAUTION TO THE PARKING LOT. WHEN I RESTARTED THE VEHICLE THE POWER STEERING WAS WORKING. THE SECOND TIME THE POWER STEERING FAILED, I WAS IN THE CENTER LANE. DRIVING 35 TO 40 MPH. TRAFFIC WAS HEAVY AND MOVING AT A STEADY PACE. THE DASH BOARD LIGHT CAME ON AND THE SYSTEM BEEPED. ( DRIVER ASSIST FAILURE TAKE IN IMMEDIATE FOR SERVICE) I WAS NOT AT A RED LIGHT THIS TIME . I TURNED ON MY EMERGENCY FLASHERS AND REDUCED MY SPEED. AFTER THE VEHICLE WAS STOPPED. I WAITED ABOUT 30 SECONDS AND RESTARTED THE VEHICLE. I DROVE IMMEDIATELY TO DEALERSHIP AND THE CAR IS IN FOR SERVICE . MY FIRST CAR PAYMENT IS NOT DUE. THIS IS A PRE OWNED CERTIFIED FORD FOCUS 2016. I WOULD LIKE FOR FORD TO REPURCHASE THIS CAR.
Corrective Action:
WHEN DRIVING THIS VEHICLE, THE POWER STEERING FAILS WITHOUT WARNING. THE POWER STEERING LIGHT ON THE DASHBOARD ILLUMINATES AND BEEPS S (DRIVER ASSIST FAILURE TAKE IN IMMEDIATE FOR SERVICE). THE CAR IS IS STILL MOVING. THE ENGINE IS RUNNING. THE STEERING WHEEL IS TIGHT AND HARD TO TURN. THE FIRST TIME THIS HAPPEN, I WAS STOPPED AT A RED LIGHT. WHEN THE LIGHT TURNED GREEN I PUT MY EMERGENCY FLASHERS ON AND PROCEED WITH CAUTION TO THE PARKING LOT. WHEN I RESTARTED THE VEHICLE THE POWER STEERING WAS WORKING. THE SECOND TIME THE POWER STEERING FAILED, I WAS IN THE CENTER LANE. DRIVING 35 TO 40 MPH. TRAFFIC WAS HEAVY AND MOVING AT A STEADY PACE. THE DASH BOARD LIGHT CAME ON AND THE SYSTEM BEEPED. ( DRIVER ASSIST FAILURE TAKE IN IMMEDIATE FOR SERVICE) I WAS NOT AT A RED LIGHT THIS TIME . I TURNED ON MY EMERGENCY FLASHERS AND REDUCED MY SPEED. AFTER THE VEHICLE WAS STOPPED. I WAITED ABOUT 30 SECONDS AND RESTARTED THE VEHICLE. I DROVE IMMEDIATELY TO DEALERSHIP AND THE CAR IS IN FOR SERVICE . MY FIRST CAR PAYMENT IS NOT DUE. THIS IS A PRE OWNED CERTIFIED FORD FOCUS 2016. I WOULD LIKE FOR FORD TO REPURCHASE THIS CAR.
Additional Notes:
WHEN DRIVING THIS VEHICLE, THE POWER STEERING FAILS WITHOUT WARNING. THE POWER STEERING LIGHT ON THE DASHBOARD ILLUMINATES AND BEEPS S (DRIVER ASSIST FAILURE TAKE IN IMMEDIATE FOR SERVICE). THE CAR IS IS STILL MOVING. THE ENGINE IS RUNNING. THE STEERING WHEEL IS TIGHT AND HARD TO TURN. THE FIRST TIME THIS HAPPEN, I WAS STOPPED AT A RED LIGHT. WHEN THE LIGHT TURNED GREEN I PUT MY EMERGENCY FLASHERS ON AND PROCEED WITH CAUTION TO THE PARKING LOT. WHEN I RESTARTED THE VEHICLE THE POWER STEERING WAS WORKING. THE SECOND TIME THE POWER STEERING FAILED, I WAS IN THE CENTER LANE. DRIVING 35 TO 40 MPH. TRAFFIC WAS HEAVY AND MOVING AT A STEADY PACE. THE DASH BOARD LIGHT CAME ON AND THE SYSTEM BEEPED. ( DRIVER ASSIST FAILURE TAKE IN IMMEDIATE FOR SERVICE) I WAS NOT AT A RED LIGHT THIS TIME . I TURNED ON MY EMERGENCY FLASHERS AND REDUCED MY SPEED. AFTER THE VEHICLE WAS STOPPED. I WAITED ABOUT 30 SECONDS AND RESTARTED THE VEHICLE. I DROVE IMMEDIATELY TO DEALERSHIP AND THE CAR IS IN FOR SERVICE . MY FIRST CAR PAYMENT IS NOT DUE. THIS IS A PRE OWNED CERTIFIED FORD FOCUS 2016. I WOULD LIKE FOR FORD TO REPURCHASE THIS CAR.
Mfg Campaign: 11020974
Recall Date: Aug 31, 2017
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE WINDSHIELD WIPERS OCCASIONALLY STOPPED WORKING WITHOUT WARNING. THE CONTACT WAS CONCERNED THAT THE FAILURE WOULD OCCUR DURING A RAINSTORM. THE VEHICLE WAS TAKEN TO THE DEALER (STUCKEY FORD AND SUBARU, LOCATED AT 500 BROAD ST, HOLLIDAYSBURG, PA 16648; (814) 695-9862) WHERE IT WAS DIAGNOSED THAT THE MOTORS NEEDED TO BE REDESIGNED BY THE MANUFACTURER; THEREFORE, THEY COULD NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 1,000. ..UPDATED 10/25/17 *BF *JS
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE WINDSHIELD WIPERS OCCASIONALLY STOPPED WORKING WITHOUT WARNING. THE CONTACT WAS CONCERNED THAT THE FAILURE WOULD OCCUR DURING A RAINSTORM. THE VEHICLE WAS TAKEN TO THE DEALER (STUCKEY FORD AND SUBARU, LOCATED AT 500 BROAD ST, HOLLIDAYSBURG, PA 16648; (814) 695-9862) WHERE IT WAS DIAGNOSED THAT THE MOTORS NEEDED TO BE REDESIGNED BY THE MANUFACTURER; THEREFORE, THEY COULD NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 1,000. ..UPDATED 10/25/17 *BF *JS
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE WINDSHIELD WIPERS OCCASIONALLY STOPPED WORKING WITHOUT WARNING. THE CONTACT WAS CONCERNED THAT THE FAILURE WOULD OCCUR DURING A RAINSTORM. THE VEHICLE WAS TAKEN TO THE DEALER (STUCKEY FORD AND SUBARU, LOCATED AT 500 BROAD ST, HOLLIDAYSBURG, PA 16648; (814) 695-9862) WHERE IT WAS DIAGNOSED THAT THE MOTORS NEEDED TO BE REDESIGNED BY THE MANUFACTURER; THEREFORE, THEY COULD NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 1,000. ..UPDATED 10/25/17 *BF *JS
Mfg Campaign: 11019519
Recall Date: Aug 25, 2017
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. AFTER DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT SHIFTED THE VEHICLE INTO PARK AND WAS ABLE TO OPERATE THE VEHICLE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED REGARDING THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. AFTER DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT SHIFTED THE VEHICLE INTO PARK AND WAS ABLE TO OPERATE THE VEHICLE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED REGARDING THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. AFTER DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT SHIFTED THE VEHICLE INTO PARK AND WAS ABLE TO OPERATE THE VEHICLE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED REGARDING THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.
Mfg Campaign: 11011643
Recall Date: Jul 31, 2017
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I HAVE BEEN NOTICING FOR THE PAST 4 MONTHS THAT MY CAR HAS LITTLE TO KNOW PICK UP ACCELERATING, SPECIALLY UP A HILL. IT SEEMS TO BE BOGGING OR SHUTTERING. I RECENTLY RECEIVED A RECALL NOTICE FOR THE TRANSMISSION AND THE 2016 AND I AM WONDERING IF THIS IS THE PROBLEM THAT IS AFFECTING MY CAR.
Corrective Action:
I HAVE BEEN NOTICING FOR THE PAST 4 MONTHS THAT MY CAR HAS LITTLE TO KNOW PICK UP ACCELERATING, SPECIALLY UP A HILL. IT SEEMS TO BE BOGGING OR SHUTTERING. I RECENTLY RECEIVED A RECALL NOTICE FOR THE TRANSMISSION AND THE 2016 AND I AM WONDERING IF THIS IS THE PROBLEM THAT IS AFFECTING MY CAR.
Additional Notes:
I HAVE BEEN NOTICING FOR THE PAST 4 MONTHS THAT MY CAR HAS LITTLE TO KNOW PICK UP ACCELERATING, SPECIALLY UP A HILL. IT SEEMS TO BE BOGGING OR SHUTTERING. I RECENTLY RECEIVED A RECALL NOTICE FOR THE TRANSMISSION AND THE 2016 AND I AM WONDERING IF THIS IS THE PROBLEM THAT IS AFFECTING MY CAR.
Mfg Campaign: 11011680
Recall Date: Jul 31, 2017
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
MY 2016 FOCUS HAS BEEN GIVING ME ISSUES SINCE I PURCHASED IT IN AUGUST 2016. I HAVE EXPERIENCED EXCESSIVE SHUDDERING AND JERKING DURING ACCELERATION AT A SLOW OR FAST ACCELERATION. I HEARD A TICKING NOISE WHEN THE CAR IS IN DRIVE OR PARK. I FINALLY WAS ABLE TO GET AN APPOINTMENT WITH THE SERVICE DEPARTMENT TO GET THE ISSUE CHECKED OUT BUT ITS 2 WEEKS AWAY(8/15/17). ALL FORD DEALERSHIPS IN BATON ROUGE, LA ARE BACKUP DUE TO THE ISSUES WITH THE TRANSMISSION. ONE OF THE SERVICE DEPARTMENTS TOLD ME THAT ALL THEY CAN DO IS RESET THE TRANSMISSION AND IT SHOULD FIX THE PROBLEM. THE FORD DEALERSHIP I BROUGHT MY CAR FROM TOLD ME THAT THEY DON'T HAVE A TRANSMISSION GUY TO EVEN LOOK AT MY CAR AND TO GO SOMEWHERE ELSE.
Corrective Action:
MY 2016 FOCUS HAS BEEN GIVING ME ISSUES SINCE I PURCHASED IT IN AUGUST 2016. I HAVE EXPERIENCED EXCESSIVE SHUDDERING AND JERKING DURING ACCELERATION AT A SLOW OR FAST ACCELERATION. I HEARD A TICKING NOISE WHEN THE CAR IS IN DRIVE OR PARK. I FINALLY WAS ABLE TO GET AN APPOINTMENT WITH THE SERVICE DEPARTMENT TO GET THE ISSUE CHECKED OUT BUT ITS 2 WEEKS AWAY(8/15/17). ALL FORD DEALERSHIPS IN BATON ROUGE, LA ARE BACKUP DUE TO THE ISSUES WITH THE TRANSMISSION. ONE OF THE SERVICE DEPARTMENTS TOLD ME THAT ALL THEY CAN DO IS RESET THE TRANSMISSION AND IT SHOULD FIX THE PROBLEM. THE FORD DEALERSHIP I BROUGHT MY CAR FROM TOLD ME THAT THEY DON'T HAVE A TRANSMISSION GUY TO EVEN LOOK AT MY CAR AND TO GO SOMEWHERE ELSE.
Additional Notes:
MY 2016 FOCUS HAS BEEN GIVING ME ISSUES SINCE I PURCHASED IT IN AUGUST 2016. I HAVE EXPERIENCED EXCESSIVE SHUDDERING AND JERKING DURING ACCELERATION AT A SLOW OR FAST ACCELERATION. I HEARD A TICKING NOISE WHEN THE CAR IS IN DRIVE OR PARK. I FINALLY WAS ABLE TO GET AN APPOINTMENT WITH THE SERVICE DEPARTMENT TO GET THE ISSUE CHECKED OUT BUT ITS 2 WEEKS AWAY(8/15/17). ALL FORD DEALERSHIPS IN BATON ROUGE, LA ARE BACKUP DUE TO THE ISSUES WITH THE TRANSMISSION. ONE OF THE SERVICE DEPARTMENTS TOLD ME THAT ALL THEY CAN DO IS RESET THE TRANSMISSION AND IT SHOULD FIX THE PROBLEM. THE FORD DEALERSHIP I BROUGHT MY CAR FROM TOLD ME THAT THEY DON'T HAVE A TRANSMISSION GUY TO EVEN LOOK AT MY CAR AND TO GO SOMEWHERE ELSE.
Mfg Campaign: 11010758
Recall Date: Jul 26, 2017
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
CLUTCH AND TRANSMISSION ISSUES PENDING POSSIBLE AIR BAG RECALL ENGINE STILL RUNNING WHILE PARK UNAUTHORIZED REPAIR DONE WHEN GETTING A SECOND OPINION TO HAVE IT DIAGNOSED ONLY.VEHICLE ISSUES ARE WHILE IN MOTION IN CITY STREETS IN HIGHWAY AND TURNING.
Corrective Action:
CLUTCH AND TRANSMISSION ISSUES PENDING POSSIBLE AIR BAG RECALL ENGINE STILL RUNNING WHILE PARK UNAUTHORIZED REPAIR DONE WHEN GETTING A SECOND OPINION TO HAVE IT DIAGNOSED ONLY.VEHICLE ISSUES ARE WHILE IN MOTION IN CITY STREETS IN HIGHWAY AND TURNING.
Additional Notes:
CLUTCH AND TRANSMISSION ISSUES PENDING POSSIBLE AIR BAG RECALL ENGINE STILL RUNNING WHILE PARK UNAUTHORIZED REPAIR DONE WHEN GETTING A SECOND OPINION TO HAVE IT DIAGNOSED ONLY.VEHICLE ISSUES ARE WHILE IN MOTION IN CITY STREETS IN HIGHWAY AND TURNING.
Mfg Campaign: 11004671
Recall Date: Jul 11, 2017
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
BOTH HATCH STRUTS FAILED WITHIN 1 YEAR OF PURCHASING THE CAR NEW FROM DEALER. STRUTS FAILED WITHOUT WARNING AND HATCH DROPPED ON HEAD. AFTER STRUT FAILURE, THE HATCH WAS A SERIOUS SAFETY HAZARD AS IT WOULD SLAM SHUT IN A WAY THAT WOULD EASILY TAKE OFF A FINGER OR A HAND.
Corrective Action:
BOTH HATCH STRUTS FAILED WITHIN 1 YEAR OF PURCHASING THE CAR NEW FROM DEALER. STRUTS FAILED WITHOUT WARNING AND HATCH DROPPED ON HEAD. AFTER STRUT FAILURE, THE HATCH WAS A SERIOUS SAFETY HAZARD AS IT WOULD SLAM SHUT IN A WAY THAT WOULD EASILY TAKE OFF A FINGER OR A HAND.
Additional Notes:
BOTH HATCH STRUTS FAILED WITHIN 1 YEAR OF PURCHASING THE CAR NEW FROM DEALER. STRUTS FAILED WITHOUT WARNING AND HATCH DROPPED ON HEAD. AFTER STRUT FAILURE, THE HATCH WAS A SERIOUS SAFETY HAZARD AS IT WOULD SLAM SHUT IN A WAY THAT WOULD EASILY TAKE OFF A FINGER OR A HAND.
Mfg Campaign: 11002010
Recall Date: Jun 28, 2017
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION SLUGGISH, DE ACCELERATES HAS CAUSED TWO ACCIDENTS ONE ON THIS CAR AND THE OTHER ON MY OTHER 2016 FORD FOCUS WHICH I GOT RID OF LASTJULY
Corrective Action:
TRANSMISSION SLUGGISH, DE ACCELERATES HAS CAUSED TWO ACCIDENTS ONE ON THIS CAR AND THE OTHER ON MY OTHER 2016 FORD FOCUS WHICH I GOT RID OF LASTJULY
Additional Notes:
TRANSMISSION SLUGGISH, DE ACCELERATES HAS CAUSED TWO ACCIDENTS ONE ON THIS CAR AND THE OTHER ON MY OTHER 2016 FORD FOCUS WHICH I GOT RID OF LASTJULY
Mfg Campaign: 11000564
Recall Date: Jun 22, 2017
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I PURCHASED THE VEHICLE FEB 23, 2017 WITH 137 MILES ON IT. DROVE IT OFF THE LOT WITHIN A MONTH OF HAVING THE CAR IT STARTING MAKING A WEIRD NOISE KIND OF LIKE A CLANKING NOISE IN THE FRONT ENGINE AREA, CONTACTED THE DEALERSHIP THEY STATED THIS WAS NORMAL NOISES FOR A 2016 FORD FOCUS. THE NOISES CONTINUED TO GET LOUDER TOOK IT BACK THIS TIME THEY SAID IT WAS THE CLUTCH DOWNSHIFTING(MIND YOU IT MAKES THE NOISE BEFORE THE CAR EVEN HAS A CHANCE TO EVEN GET TO A SPEED HIGH ENOUGH TO SHIFT SO HOW IS IT DOWNSHIFTING?) IT ALSO IS HAVING ISSUES WITH THE REMOTE START YOU START IT WITH THE REMOTE START IT SHUTS OFF, START IT AGAIN SHUTS OFF AGAIN, START IT FOR THE 3RD TIME IT STARTS YOU GO TO UNLOCK THE CAR TO GET IN AND THE CAR SHUTS OFF AGAIN ( NOT NORMAL AND IT WAS INSTALLED FROM THE FACTORY NOT AFTERMARKET) NOW THE CAR HAS BEEN HESITATING TO SHIFT AS WELL AS LUNGING WHEN IT DOES SHIFT AND WHEN WE BRING IT TO THE DEALERSHIPS SERVICE DEPARTMENT THEY TELL US THIS IS ALL NORMAL AND THEY HAVE A BULLETIN FROM FORD STATING THAT IT IS "NORMAL " FOR THIS YEAR VEHICLE.
Corrective Action:
I PURCHASED THE VEHICLE FEB 23, 2017 WITH 137 MILES ON IT. DROVE IT OFF THE LOT WITHIN A MONTH OF HAVING THE CAR IT STARTING MAKING A WEIRD NOISE KIND OF LIKE A CLANKING NOISE IN THE FRONT ENGINE AREA, CONTACTED THE DEALERSHIP THEY STATED THIS WAS NORMAL NOISES FOR A 2016 FORD FOCUS. THE NOISES CONTINUED TO GET LOUDER TOOK IT BACK THIS TIME THEY SAID IT WAS THE CLUTCH DOWNSHIFTING(MIND YOU IT MAKES THE NOISE BEFORE THE CAR EVEN HAS A CHANCE TO EVEN GET TO A SPEED HIGH ENOUGH TO SHIFT SO HOW IS IT DOWNSHIFTING?) IT ALSO IS HAVING ISSUES WITH THE REMOTE START YOU START IT WITH THE REMOTE START IT SHUTS OFF, START IT AGAIN SHUTS OFF AGAIN, START IT FOR THE 3RD TIME IT STARTS YOU GO TO UNLOCK THE CAR TO GET IN AND THE CAR SHUTS OFF AGAIN ( NOT NORMAL AND IT WAS INSTALLED FROM THE FACTORY NOT AFTERMARKET) NOW THE CAR HAS BEEN HESITATING TO SHIFT AS WELL AS LUNGING WHEN IT DOES SHIFT AND WHEN WE BRING IT TO THE DEALERSHIPS SERVICE DEPARTMENT THEY TELL US THIS IS ALL NORMAL AND THEY HAVE A BULLETIN FROM FORD STATING THAT IT IS "NORMAL " FOR THIS YEAR VEHICLE.
Additional Notes:
I PURCHASED THE VEHICLE FEB 23, 2017 WITH 137 MILES ON IT. DROVE IT OFF THE LOT WITHIN A MONTH OF HAVING THE CAR IT STARTING MAKING A WEIRD NOISE KIND OF LIKE A CLANKING NOISE IN THE FRONT ENGINE AREA, CONTACTED THE DEALERSHIP THEY STATED THIS WAS NORMAL NOISES FOR A 2016 FORD FOCUS. THE NOISES CONTINUED TO GET LOUDER TOOK IT BACK THIS TIME THEY SAID IT WAS THE CLUTCH DOWNSHIFTING(MIND YOU IT MAKES THE NOISE BEFORE THE CAR EVEN HAS A CHANCE TO EVEN GET TO A SPEED HIGH ENOUGH TO SHIFT SO HOW IS IT DOWNSHIFTING?) IT ALSO IS HAVING ISSUES WITH THE REMOTE START YOU START IT WITH THE REMOTE START IT SHUTS OFF, START IT AGAIN SHUTS OFF AGAIN, START IT FOR THE 3RD TIME IT STARTS YOU GO TO UNLOCK THE CAR TO GET IN AND THE CAR SHUTS OFF AGAIN ( NOT NORMAL AND IT WAS INSTALLED FROM THE FACTORY NOT AFTERMARKET) NOW THE CAR HAS BEEN HESITATING TO SHIFT AS WELL AS LUNGING WHEN IT DOES SHIFT AND WHEN WE BRING IT TO THE DEALERSHIPS SERVICE DEPARTMENT THEY TELL US THIS IS ALL NORMAL AND THEY HAVE A BULLETIN FROM FORD STATING THAT IT IS "NORMAL " FOR THIS YEAR VEHICLE.
Mfg Campaign: 11000258
Recall Date: Jun 20, 2017
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I PURCHASED THE VEHICLE FEB 23, 2017 WITH 137 MILES ON IT. DROVE IT OFF THE LOT WITHIN A MONTH OF HAVING THE CAR IT STARTING MAKING A WEIRD NOISE KIND OF LIKE A CLANKING NOISE IN THE FRONT ENGINE AREA, CONTACTED THE DEALERSHIP THEY STATED THIS WAS NORMAL NOISES FOR A 2016 FORD FOCUS. THE NOISES CONTINUED TO GET LOUDER TOOK IT BACK THIS TIME THEY SAID IT WAS THE CLUTCH DOWNSHIFTING(MIND YOU IT MAKES THE NOISE BEFORE THE CAR EVEN HAS A CHANCE TO EVEN GET TO A SPEED HIGH ENOUGH TO SHIFT SO HOW IS IT DOWNSHIFTING?) IT ALSO IS HAVING ISSUES WITH THE REMOTE START YOU START IT WITH THE REMOTE START IT SHUTS OFF, START IT AGAIN SHUTS OFF AGAIN, START IT FOR THE 3RD TIME IT STARTS YOU GO TO UNLOCK THE CAR TO GET IN AND THE CAR SHUTS OFF AGAIN ( NOT NORMAL AND IT WAS INSTALLED FROM THE FACTORY NOT AFTERMARKET) NOW THE CAR HAS BEEN HESITATING TO SHIFT AS WELL AS LUNGING WHEN IT DOES SHIFT AND WHEN WE BRING IT TO THE DEALERSHIPS SERVICE DEPARTMENT THEY TELL US THIS IS ALL NORMAL AND THEY HAVE A BULLETIN FROM FORD STATING THAT IT IS "NORMAL " FOR THIS YEAR VEHICLE.
Corrective Action:
I PURCHASED THE VEHICLE FEB 23, 2017 WITH 137 MILES ON IT. DROVE IT OFF THE LOT WITHIN A MONTH OF HAVING THE CAR IT STARTING MAKING A WEIRD NOISE KIND OF LIKE A CLANKING NOISE IN THE FRONT ENGINE AREA, CONTACTED THE DEALERSHIP THEY STATED THIS WAS NORMAL NOISES FOR A 2016 FORD FOCUS. THE NOISES CONTINUED TO GET LOUDER TOOK IT BACK THIS TIME THEY SAID IT WAS THE CLUTCH DOWNSHIFTING(MIND YOU IT MAKES THE NOISE BEFORE THE CAR EVEN HAS A CHANCE TO EVEN GET TO A SPEED HIGH ENOUGH TO SHIFT SO HOW IS IT DOWNSHIFTING?) IT ALSO IS HAVING ISSUES WITH THE REMOTE START YOU START IT WITH THE REMOTE START IT SHUTS OFF, START IT AGAIN SHUTS OFF AGAIN, START IT FOR THE 3RD TIME IT STARTS YOU GO TO UNLOCK THE CAR TO GET IN AND THE CAR SHUTS OFF AGAIN ( NOT NORMAL AND IT WAS INSTALLED FROM THE FACTORY NOT AFTERMARKET) NOW THE CAR HAS BEEN HESITATING TO SHIFT AS WELL AS LUNGING WHEN IT DOES SHIFT AND WHEN WE BRING IT TO THE DEALERSHIPS SERVICE DEPARTMENT THEY TELL US THIS IS ALL NORMAL AND THEY HAVE A BULLETIN FROM FORD STATING THAT IT IS "NORMAL " FOR THIS YEAR VEHICLE.
Additional Notes:
I PURCHASED THE VEHICLE FEB 23, 2017 WITH 137 MILES ON IT. DROVE IT OFF THE LOT WITHIN A MONTH OF HAVING THE CAR IT STARTING MAKING A WEIRD NOISE KIND OF LIKE A CLANKING NOISE IN THE FRONT ENGINE AREA, CONTACTED THE DEALERSHIP THEY STATED THIS WAS NORMAL NOISES FOR A 2016 FORD FOCUS. THE NOISES CONTINUED TO GET LOUDER TOOK IT BACK THIS TIME THEY SAID IT WAS THE CLUTCH DOWNSHIFTING(MIND YOU IT MAKES THE NOISE BEFORE THE CAR EVEN HAS A CHANCE TO EVEN GET TO A SPEED HIGH ENOUGH TO SHIFT SO HOW IS IT DOWNSHIFTING?) IT ALSO IS HAVING ISSUES WITH THE REMOTE START YOU START IT WITH THE REMOTE START IT SHUTS OFF, START IT AGAIN SHUTS OFF AGAIN, START IT FOR THE 3RD TIME IT STARTS YOU GO TO UNLOCK THE CAR TO GET IN AND THE CAR SHUTS OFF AGAIN ( NOT NORMAL AND IT WAS INSTALLED FROM THE FACTORY NOT AFTERMARKET) NOW THE CAR HAS BEEN HESITATING TO SHIFT AS WELL AS LUNGING WHEN IT DOES SHIFT AND WHEN WE BRING IT TO THE DEALERSHIPS SERVICE DEPARTMENT THEY TELL US THIS IS ALL NORMAL AND THEY HAVE A BULLETIN FROM FORD STATING THAT IT IS "NORMAL " FOR THIS YEAR VEHICLE.
Mfg Campaign: 11000258
Recall Date: Jun 20, 2017
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION FAILED TO FUNCTION PROPERLY BECAUSE THE GEARS WERE SLOW TO CHANGE OVER. WHEN THE GEARS FINALLY CHANGED OVER, THE VEHICLE LUNGED FORWARD. THE DEALER (FREMONT FORD, 39700 BALENTINE DR, NEWARK, CA 94560, (510) 651-5600) STATED THAT THE CONDITION WAS NOT SEVERE ENOUGH TO REPLACE THE TRANSMISSION AND CLUTCH ASSEMBLY. THE CONTACT WAS UNCERTAIN IF THE DEALER PROVIDED AN APPROPRIATE REMEDY AND WAS WAITING FOR THE MANUFACTURER TO PROVIDE A SOLUTION. THE VEHICLE WAS PARKED AND STORED DUE TO THE INTERMITTENT FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION FAILED TO FUNCTION PROPERLY BECAUSE THE GEARS WERE SLOW TO CHANGE OVER. WHEN THE GEARS FINALLY CHANGED OVER, THE VEHICLE LUNGED FORWARD. THE DEALER (FREMONT FORD, 39700 BALENTINE DR, NEWARK, CA 94560, (510) 651-5600) STATED THAT THE CONDITION WAS NOT SEVERE ENOUGH TO REPLACE THE TRANSMISSION AND CLUTCH ASSEMBLY. THE CONTACT WAS UNCERTAIN IF THE DEALER PROVIDED AN APPROPRIATE REMEDY AND WAS WAITING FOR THE MANUFACTURER TO PROVIDE A SOLUTION. THE VEHICLE WAS PARKED AND STORED DUE TO THE INTERMITTENT FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION FAILED TO FUNCTION PROPERLY BECAUSE THE GEARS WERE SLOW TO CHANGE OVER. WHEN THE GEARS FINALLY CHANGED OVER, THE VEHICLE LUNGED FORWARD. THE DEALER (FREMONT FORD, 39700 BALENTINE DR, NEWARK, CA 94560, (510) 651-5600) STATED THAT THE CONDITION WAS NOT SEVERE ENOUGH TO REPLACE THE TRANSMISSION AND CLUTCH ASSEMBLY. THE CONTACT WAS UNCERTAIN IF THE DEALER PROVIDED AN APPROPRIATE REMEDY AND WAS WAITING FOR THE MANUFACTURER TO PROVIDE A SOLUTION. THE VEHICLE WAS PARKED AND STORED DUE TO THE INTERMITTENT FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.
Mfg Campaign: 10995579
Recall Date: Jun 16, 2017
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION FAILED TO FUNCTION PROPERLY BECAUSE THE GEARS WERE SLOW TO CHANGE OVER. WHEN THE GEARS FINALLY CHANGED OVER, THE VEHICLE LUNGED FORWARD. THE DEALER (FREMONT FORD, 39700 BALENTINE DR, NEWARK, CA 94560, (510) 651-5600) STATED THAT THE CONDITION WAS NOT SEVERE ENOUGH TO REPLACE THE TRANSMISSION AND CLUTCH ASSEMBLY. THE CONTACT WAS UNCERTAIN IF THE DEALER PROVIDED AN APPROPRIATE REMEDY AND WAS WAITING FOR THE MANUFACTURER TO PROVIDE A SOLUTION. THE VEHICLE WAS PARKED AND STORED DUE TO THE INTERMITTENT FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION FAILED TO FUNCTION PROPERLY BECAUSE THE GEARS WERE SLOW TO CHANGE OVER. WHEN THE GEARS FINALLY CHANGED OVER, THE VEHICLE LUNGED FORWARD. THE DEALER (FREMONT FORD, 39700 BALENTINE DR, NEWARK, CA 94560, (510) 651-5600) STATED THAT THE CONDITION WAS NOT SEVERE ENOUGH TO REPLACE THE TRANSMISSION AND CLUTCH ASSEMBLY. THE CONTACT WAS UNCERTAIN IF THE DEALER PROVIDED AN APPROPRIATE REMEDY AND WAS WAITING FOR THE MANUFACTURER TO PROVIDE A SOLUTION. THE VEHICLE WAS PARKED AND STORED DUE TO THE INTERMITTENT FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION FAILED TO FUNCTION PROPERLY BECAUSE THE GEARS WERE SLOW TO CHANGE OVER. WHEN THE GEARS FINALLY CHANGED OVER, THE VEHICLE LUNGED FORWARD. THE DEALER (FREMONT FORD, 39700 BALENTINE DR, NEWARK, CA 94560, (510) 651-5600) STATED THAT THE CONDITION WAS NOT SEVERE ENOUGH TO REPLACE THE TRANSMISSION AND CLUTCH ASSEMBLY. THE CONTACT WAS UNCERTAIN IF THE DEALER PROVIDED AN APPROPRIATE REMEDY AND WAS WAITING FOR THE MANUFACTURER TO PROVIDE A SOLUTION. THE VEHICLE WAS PARKED AND STORED DUE TO THE INTERMITTENT FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.
Mfg Campaign: 10995579
Recall Date: Jun 16, 2017
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
RODENTS ATE THROUGH WIRING EFFECTING EMISSION CABLE (LOCATED AT REAR OF VEHICLE--JUST BELOW GAS TANK)--THIS HAD TO BE REPLACED COSTING APPROX $500.--PARTS TOTALED ONLY $15. LABOR COSTS TOTALLY RIDICULOUS--
Corrective Action:
RODENTS ATE THROUGH WIRING EFFECTING EMISSION CABLE (LOCATED AT REAR OF VEHICLE--JUST BELOW GAS TANK)--THIS HAD TO BE REPLACED COSTING APPROX $500.--PARTS TOTALED ONLY $15. LABOR COSTS TOTALLY RIDICULOUS--
Additional Notes:
RODENTS ATE THROUGH WIRING EFFECTING EMISSION CABLE (LOCATED AT REAR OF VEHICLE--JUST BELOW GAS TANK)--THIS HAD TO BE REPLACED COSTING APPROX $500.--PARTS TOTALED ONLY $15. LABOR COSTS TOTALLY RIDICULOUS--
Mfg Campaign: 10993302
Recall Date: Jun 5, 2017
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