Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S64
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus vehicles equipped with a 1.0L Fox GTDI engine and a 6-speed manual transmission. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S07
Recall Date: Nov 28, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S32
Recall Date: Oct 22, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S07
Recall Date: Mar 12, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016 Focus and C-Max vehicles. The floor pan may have improperly welded left-hand apron joints.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S03
Recall Date: Jan 24, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C13
Recall Date: Sep 28, 2016
Consumer Complaints
1.5K ComplaintsFord Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. ON SEVERAL OCCASIONS, WHEN THE CONTACT RELEASED THE BRAKE PEDAL, THE VEHICLE ROLLED BACKWARDS. THE CONTACT STATED THAT THE FAILURE OCCURRED WHETHER THE VEHICLE WAS ON AN INCLINE OR ON A FLAT ROAD SURFACE. THE VEHICLE WAS TAKEN TO THE DEALER (CENTRAL FORD LOCATED AT 1801 AR-69 SPUR,TRUMAN, AR 72472) WHERE IT WAS DETERMINED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. ON SEVERAL OCCASIONS, WHEN THE CONTACT RELEASED THE BRAKE PEDAL, THE VEHICLE ROLLED BACKWARDS. THE CONTACT STATED THAT THE FAILURE OCCURRED WHETHER THE VEHICLE WAS ON AN INCLINE OR ON A FLAT ROAD SURFACE. THE VEHICLE WAS TAKEN TO THE DEALER (CENTRAL FORD LOCATED AT 1801 AR-69 SPUR,TRUMAN, AR 72472) WHERE IT WAS DETERMINED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. ON SEVERAL OCCASIONS, WHEN THE CONTACT RELEASED THE BRAKE PEDAL, THE VEHICLE ROLLED BACKWARDS. THE CONTACT STATED THAT THE FAILURE OCCURRED WHETHER THE VEHICLE WAS ON AN INCLINE OR ON A FLAT ROAD SURFACE. THE VEHICLE WAS TAKEN TO THE DEALER (CENTRAL FORD LOCATED AT 1801 AR-69 SPUR,TRUMAN, AR 72472) WHERE IT WAS DETERMINED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.
Mfg Campaign: 10992475
Recall Date: May 31, 2017
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
"TAKATA RECALL" THERE IS A RATTLING NOISE WHILE DRIVING, ALONG WITH VIBRATION AND TRANSMISSION SHUDDER IN SECOND GEAR. THE CAR FEELS LIKE IT WANTS TO GIVE OUT. THERE IS ALSO A GRINDING NOISE WHILE BREAKING AND TURNING. ALL OF THE CONCERNS MENTIONED ARE WHILE DRIVING REGARDLESS OF CITY STREET OR HIGHWAY. THE RATTLING NOISE WILL SOMETIMES OCCUR WHILE THE CAR IS OFF AND PARKED, ESPECIALLY RIGHT AFTER SHUTTING THE CAR OFF.
Corrective Action:
"TAKATA RECALL" THERE IS A RATTLING NOISE WHILE DRIVING, ALONG WITH VIBRATION AND TRANSMISSION SHUDDER IN SECOND GEAR. THE CAR FEELS LIKE IT WANTS TO GIVE OUT. THERE IS ALSO A GRINDING NOISE WHILE BREAKING AND TURNING. ALL OF THE CONCERNS MENTIONED ARE WHILE DRIVING REGARDLESS OF CITY STREET OR HIGHWAY. THE RATTLING NOISE WILL SOMETIMES OCCUR WHILE THE CAR IS OFF AND PARKED, ESPECIALLY RIGHT AFTER SHUTTING THE CAR OFF.
Additional Notes:
"TAKATA RECALL" THERE IS A RATTLING NOISE WHILE DRIVING, ALONG WITH VIBRATION AND TRANSMISSION SHUDDER IN SECOND GEAR. THE CAR FEELS LIKE IT WANTS TO GIVE OUT. THERE IS ALSO A GRINDING NOISE WHILE BREAKING AND TURNING. ALL OF THE CONCERNS MENTIONED ARE WHILE DRIVING REGARDLESS OF CITY STREET OR HIGHWAY. THE RATTLING NOISE WILL SOMETIMES OCCUR WHILE THE CAR IS OFF AND PARKED, ESPECIALLY RIGHT AFTER SHUTTING THE CAR OFF.
Mfg Campaign: 10992129
Recall Date: May 30, 2017
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
"TAKATA RECALL" THERE IS A RATTLING NOISE WHILE DRIVING, ALONG WITH VIBRATION AND TRANSMISSION SHUDDER IN SECOND GEAR. THE CAR FEELS LIKE IT WANTS TO GIVE OUT. THERE IS ALSO A GRINDING NOISE WHILE BREAKING AND TURNING. ALL OF THE CONCERNS MENTIONED ARE WHILE DRIVING REGARDLESS OF CITY STREET OR HIGHWAY. THE RATTLING NOISE WILL SOMETIMES OCCUR WHILE THE CAR IS OFF AND PARKED, ESPECIALLY RIGHT AFTER SHUTTING THE CAR OFF.
Corrective Action:
"TAKATA RECALL" THERE IS A RATTLING NOISE WHILE DRIVING, ALONG WITH VIBRATION AND TRANSMISSION SHUDDER IN SECOND GEAR. THE CAR FEELS LIKE IT WANTS TO GIVE OUT. THERE IS ALSO A GRINDING NOISE WHILE BREAKING AND TURNING. ALL OF THE CONCERNS MENTIONED ARE WHILE DRIVING REGARDLESS OF CITY STREET OR HIGHWAY. THE RATTLING NOISE WILL SOMETIMES OCCUR WHILE THE CAR IS OFF AND PARKED, ESPECIALLY RIGHT AFTER SHUTTING THE CAR OFF.
Additional Notes:
"TAKATA RECALL" THERE IS A RATTLING NOISE WHILE DRIVING, ALONG WITH VIBRATION AND TRANSMISSION SHUDDER IN SECOND GEAR. THE CAR FEELS LIKE IT WANTS TO GIVE OUT. THERE IS ALSO A GRINDING NOISE WHILE BREAKING AND TURNING. ALL OF THE CONCERNS MENTIONED ARE WHILE DRIVING REGARDLESS OF CITY STREET OR HIGHWAY. THE RATTLING NOISE WILL SOMETIMES OCCUR WHILE THE CAR IS OFF AND PARKED, ESPECIALLY RIGHT AFTER SHUTTING THE CAR OFF.
Mfg Campaign: 10992129
Recall Date: May 30, 2017
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT'S DAUGHTER OWNED A 2016 FORD FOCUS. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS DRIVING AT 30 MPH, THE DRIVER STRUCK THE REAR OF ANOTHER VEHICLE. ALL AIR BAGS EXCEPT THE DRIVER KNEE AIR BAG FAILED TO DEPLOY. THE DRIVER SUSTAINED BRUISES TO HER CHEST AND HANDS AND THE FRONT PASSENGER SUFFERED BACK INJURIES. MEDICAL ATTENTION WAS NOT REQUIRED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED FROM THE SCENE AND THE CONTACT'S AUTO INSURANCE COMPANY CONFIRMED THAT THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO ENCINITAS FORD 1424 ENCINITAS BLVD, ENCINITAS, CA 92024. THE DEALER STATED THAT THE CONTACT SHOULD SPEAK TO THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Corrective Action:
TL* THE CONTACT'S DAUGHTER OWNED A 2016 FORD FOCUS. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS DRIVING AT 30 MPH, THE DRIVER STRUCK THE REAR OF ANOTHER VEHICLE. ALL AIR BAGS EXCEPT THE DRIVER KNEE AIR BAG FAILED TO DEPLOY. THE DRIVER SUSTAINED BRUISES TO HER CHEST AND HANDS AND THE FRONT PASSENGER SUFFERED BACK INJURIES. MEDICAL ATTENTION WAS NOT REQUIRED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED FROM THE SCENE AND THE CONTACT'S AUTO INSURANCE COMPANY CONFIRMED THAT THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO ENCINITAS FORD 1424 ENCINITAS BLVD, ENCINITAS, CA 92024. THE DEALER STATED THAT THE CONTACT SHOULD SPEAK TO THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Additional Notes:
TL* THE CONTACT'S DAUGHTER OWNED A 2016 FORD FOCUS. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS DRIVING AT 30 MPH, THE DRIVER STRUCK THE REAR OF ANOTHER VEHICLE. ALL AIR BAGS EXCEPT THE DRIVER KNEE AIR BAG FAILED TO DEPLOY. THE DRIVER SUSTAINED BRUISES TO HER CHEST AND HANDS AND THE FRONT PASSENGER SUFFERED BACK INJURIES. MEDICAL ATTENTION WAS NOT REQUIRED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED FROM THE SCENE AND THE CONTACT'S AUTO INSURANCE COMPANY CONFIRMED THAT THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO ENCINITAS FORD 1424 ENCINITAS BLVD, ENCINITAS, CA 92024. THE DEALER STATED THAT THE CONTACT SHOULD SPEAK TO THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Mfg Campaign: 10991642
Recall Date: May 25, 2017
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
"TAKATA RECALL" WHEN I TAKE OFF MY CAR JERKS AND ALMOST JUMPS LIKE. IT ACTS LIKE ITS DOUBLE SHIFTING OR HAVING A HARD TIME SHIFTING. I HAD FORD LOOK AT IT AND THEY SAID THEY COULDNT HELP ME UNTIL IT GETS WORSE. I WILL BE REALLY UPSET IF SOMETHING GOES AFTER MY WARRANTY IS GONE. A BRAND NEW CAR SHOULDNT DRIVE LIKE THIS.THEY TOLD ME ITS THE CLUTCHING SYSTEM THAT CAUSES IT TO DO THIS . THAT IS WHAT THEY TOLD ME AT FORD ,BUT EONT REPLACE UNTIL IT GETS WORSE.
Corrective Action:
"TAKATA RECALL" WHEN I TAKE OFF MY CAR JERKS AND ALMOST JUMPS LIKE. IT ACTS LIKE ITS DOUBLE SHIFTING OR HAVING A HARD TIME SHIFTING. I HAD FORD LOOK AT IT AND THEY SAID THEY COULDNT HELP ME UNTIL IT GETS WORSE. I WILL BE REALLY UPSET IF SOMETHING GOES AFTER MY WARRANTY IS GONE. A BRAND NEW CAR SHOULDNT DRIVE LIKE THIS.THEY TOLD ME ITS THE CLUTCHING SYSTEM THAT CAUSES IT TO DO THIS . THAT IS WHAT THEY TOLD ME AT FORD ,BUT EONT REPLACE UNTIL IT GETS WORSE.
Additional Notes:
"TAKATA RECALL" WHEN I TAKE OFF MY CAR JERKS AND ALMOST JUMPS LIKE. IT ACTS LIKE ITS DOUBLE SHIFTING OR HAVING A HARD TIME SHIFTING. I HAD FORD LOOK AT IT AND THEY SAID THEY COULDNT HELP ME UNTIL IT GETS WORSE. I WILL BE REALLY UPSET IF SOMETHING GOES AFTER MY WARRANTY IS GONE. A BRAND NEW CAR SHOULDNT DRIVE LIKE THIS.THEY TOLD ME ITS THE CLUTCHING SYSTEM THAT CAUSES IT TO DO THIS . THAT IS WHAT THEY TOLD ME AT FORD ,BUT EONT REPLACE UNTIL IT GETS WORSE.
Mfg Campaign: 10991027
Recall Date: May 22, 2017
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
LETTER FROM SENATOR PORTMAN ON BEHALF ON CONSTITUENT RE THE SAFETY OF 2016 FORD FOCUS. *LD THE CONSUMER STATED THE VEHICLE'S TRANSMISSION FAILED AFTER ONLY 9,000 MILES. THE CONSUMER WAS ADVISED THAT THE TRANSMISSION FAILURE WAS A VERY COMMON OCCURRENCE WITH THIS VEHICLE, THE REPAIRS WERE TEMPORARY BECAUSE OF THE DESIGN NOT THE PARTS, AND THE FAILURE WOULD MORE THAN LIKELY RECUR IN 9,000 MILES OR LESS. THE CONSUMER WOULD LIKE FOR THE MANUFACTURER TO PURCHASE THE VEHICLE BACK FOR THE FULL ORIGINAL PURCHASED AMOUNT. THE VEHICLE WAS TEMPORARILY REPAIRED. UPDATED 05/16/2017*JS UPDATED 07/26/2017*JS
Corrective Action:
LETTER FROM SENATOR PORTMAN ON BEHALF ON CONSTITUENT RE THE SAFETY OF 2016 FORD FOCUS. *LD THE CONSUMER STATED THE VEHICLE'S TRANSMISSION FAILED AFTER ONLY 9,000 MILES. THE CONSUMER WAS ADVISED THAT THE TRANSMISSION FAILURE WAS A VERY COMMON OCCURRENCE WITH THIS VEHICLE, THE REPAIRS WERE TEMPORARY BECAUSE OF THE DESIGN NOT THE PARTS, AND THE FAILURE WOULD MORE THAN LIKELY RECUR IN 9,000 MILES OR LESS. THE CONSUMER WOULD LIKE FOR THE MANUFACTURER TO PURCHASE THE VEHICLE BACK FOR THE FULL ORIGINAL PURCHASED AMOUNT. THE VEHICLE WAS TEMPORARILY REPAIRED. UPDATED 05/16/2017*JS UPDATED 07/26/2017*JS
Additional Notes:
LETTER FROM SENATOR PORTMAN ON BEHALF ON CONSTITUENT RE THE SAFETY OF 2016 FORD FOCUS. *LD THE CONSUMER STATED THE VEHICLE'S TRANSMISSION FAILED AFTER ONLY 9,000 MILES. THE CONSUMER WAS ADVISED THAT THE TRANSMISSION FAILURE WAS A VERY COMMON OCCURRENCE WITH THIS VEHICLE, THE REPAIRS WERE TEMPORARY BECAUSE OF THE DESIGN NOT THE PARTS, AND THE FAILURE WOULD MORE THAN LIKELY RECUR IN 9,000 MILES OR LESS. THE CONSUMER WOULD LIKE FOR THE MANUFACTURER TO PURCHASE THE VEHICLE BACK FOR THE FULL ORIGINAL PURCHASED AMOUNT. THE VEHICLE WAS TEMPORARILY REPAIRED. UPDATED 05/16/2017*JS UPDATED 07/26/2017*JS
Mfg Campaign: 10985308
Recall Date: May 16, 2017
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
VEHICLE EXPERIENCING TRANSMISSION SHUTTER RELATING TO SERVICE BULLETIN 16-0109. PROGRESSIVELY GETTING WORST AND I AM SCARED IT WILL CAUSE AN ACCIDENT. TOOK VEHICLE IN 3 TIMES FOR THE SAME ISSUE. ALSO ISSUES WITH DISPLAY AND PHONE UNABLE TO HANG UP DURING CALLS WHILE USING DISPLAYS BUTTON AND STEERING BUTTON.
Corrective Action:
VEHICLE EXPERIENCING TRANSMISSION SHUTTER RELATING TO SERVICE BULLETIN 16-0109. PROGRESSIVELY GETTING WORST AND I AM SCARED IT WILL CAUSE AN ACCIDENT. TOOK VEHICLE IN 3 TIMES FOR THE SAME ISSUE. ALSO ISSUES WITH DISPLAY AND PHONE UNABLE TO HANG UP DURING CALLS WHILE USING DISPLAYS BUTTON AND STEERING BUTTON.
Additional Notes:
VEHICLE EXPERIENCING TRANSMISSION SHUTTER RELATING TO SERVICE BULLETIN 16-0109. PROGRESSIVELY GETTING WORST AND I AM SCARED IT WILL CAUSE AN ACCIDENT. TOOK VEHICLE IN 3 TIMES FOR THE SAME ISSUE. ALSO ISSUES WITH DISPLAY AND PHONE UNABLE TO HANG UP DURING CALLS WHILE USING DISPLAYS BUTTON AND STEERING BUTTON.
Mfg Campaign: 10984435
Recall Date: May 9, 2017
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
VEHICLE EXPERIENCING TRANSMISSION SHUTTER RELATING TO SERVICE BULLETIN 16-0109. PROGRESSIVELY GETTING WORST AND I AM SCARED IT WILL CAUSE AN ACCIDENT. TOOK VEHICLE IN 3 TIMES FOR THE SAME ISSUE. ALSO ISSUES WITH DISPLAY AND PHONE UNABLE TO HANG UP DURING CALLS WHILE USING DISPLAYS BUTTON AND STEERING BUTTON.
Corrective Action:
VEHICLE EXPERIENCING TRANSMISSION SHUTTER RELATING TO SERVICE BULLETIN 16-0109. PROGRESSIVELY GETTING WORST AND I AM SCARED IT WILL CAUSE AN ACCIDENT. TOOK VEHICLE IN 3 TIMES FOR THE SAME ISSUE. ALSO ISSUES WITH DISPLAY AND PHONE UNABLE TO HANG UP DURING CALLS WHILE USING DISPLAYS BUTTON AND STEERING BUTTON.
Additional Notes:
VEHICLE EXPERIENCING TRANSMISSION SHUTTER RELATING TO SERVICE BULLETIN 16-0109. PROGRESSIVELY GETTING WORST AND I AM SCARED IT WILL CAUSE AN ACCIDENT. TOOK VEHICLE IN 3 TIMES FOR THE SAME ISSUE. ALSO ISSUES WITH DISPLAY AND PHONE UNABLE TO HANG UP DURING CALLS WHILE USING DISPLAYS BUTTON AND STEERING BUTTON.
Mfg Campaign: 10984435
Recall Date: May 9, 2017
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING IN THE RAIN AT ANY SPEED, THE WIPER BLADES STOPPED IN THE MIDDLE OF THE WINDSHIELD WITHOUT MAKING A FULL CYCLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER WAS UNABLE TO REMEDY THE FAILURE AFTER THREE ATTEMPTS. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE REGIONAL MANAGER WOULD GET IN TOUCH WITH THE CONTACT. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 5,500.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING IN THE RAIN AT ANY SPEED, THE WIPER BLADES STOPPED IN THE MIDDLE OF THE WINDSHIELD WITHOUT MAKING A FULL CYCLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER WAS UNABLE TO REMEDY THE FAILURE AFTER THREE ATTEMPTS. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE REGIONAL MANAGER WOULD GET IN TOUCH WITH THE CONTACT. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 5,500.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING IN THE RAIN AT ANY SPEED, THE WIPER BLADES STOPPED IN THE MIDDLE OF THE WINDSHIELD WITHOUT MAKING A FULL CYCLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER WAS UNABLE TO REMEDY THE FAILURE AFTER THREE ATTEMPTS. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE REGIONAL MANAGER WOULD GET IN TOUCH WITH THE CONTACT. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 5,500.
Mfg Campaign: 10983290
Recall Date: May 3, 2017
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
AFTER PURCHASING THIS CAR ON 3/7/2017 WITH 1,909 MILES ON IT. I NOTICED EXTENSIVE BODY DAMAGE THE NEXT MORNING WHICH WAS UNBEKNOWNST TO ME SINCE I PURCHASED IT IN THE EVENING TIME. I NOTIFIED MY DEALER ONLY TO FIND OUT THAT WERE AWARE OF THE PRE EXISTING DAMAGES! I WAS THEN INSTRUCTED TO BRING IT IN FOR REPAIRS AND WAS EVEN CHARGED FOR THE COST OF THE RENTAL COVERAGE! MY VEHICLE BEGAN GIVING ME TRANSMISSION PROBLEMS ON 4/19/2017, IT HESITATES TO ACCELERATE WHILE IN MOTION AND WHEN IT FINALLY GETS TO THE SPEED I DESIRE IT JERKS AT TAKE OFF. ALSO, WHEN I START THE ENGINE IT MAKES A LOUD POPPING SOUND FROM THE EXHAUST PIPES, I TOOK IT IN FOR SERVICE ON 4/24/17 AND ONCE IT WAS RELEASED TO ME IT WAS MAKING THE SAME NOISES THE VERY NEXT MORNING. A SERVICE ADVISOR FROM THE DEALERSHIP EXPLAINED TO ME THAT MY VEHICLE HAD TRANSMISSION ISSUES.
Corrective Action:
AFTER PURCHASING THIS CAR ON 3/7/2017 WITH 1,909 MILES ON IT. I NOTICED EXTENSIVE BODY DAMAGE THE NEXT MORNING WHICH WAS UNBEKNOWNST TO ME SINCE I PURCHASED IT IN THE EVENING TIME. I NOTIFIED MY DEALER ONLY TO FIND OUT THAT WERE AWARE OF THE PRE EXISTING DAMAGES! I WAS THEN INSTRUCTED TO BRING IT IN FOR REPAIRS AND WAS EVEN CHARGED FOR THE COST OF THE RENTAL COVERAGE! MY VEHICLE BEGAN GIVING ME TRANSMISSION PROBLEMS ON 4/19/2017, IT HESITATES TO ACCELERATE WHILE IN MOTION AND WHEN IT FINALLY GETS TO THE SPEED I DESIRE IT JERKS AT TAKE OFF. ALSO, WHEN I START THE ENGINE IT MAKES A LOUD POPPING SOUND FROM THE EXHAUST PIPES, I TOOK IT IN FOR SERVICE ON 4/24/17 AND ONCE IT WAS RELEASED TO ME IT WAS MAKING THE SAME NOISES THE VERY NEXT MORNING. A SERVICE ADVISOR FROM THE DEALERSHIP EXPLAINED TO ME THAT MY VEHICLE HAD TRANSMISSION ISSUES.
Additional Notes:
AFTER PURCHASING THIS CAR ON 3/7/2017 WITH 1,909 MILES ON IT. I NOTICED EXTENSIVE BODY DAMAGE THE NEXT MORNING WHICH WAS UNBEKNOWNST TO ME SINCE I PURCHASED IT IN THE EVENING TIME. I NOTIFIED MY DEALER ONLY TO FIND OUT THAT WERE AWARE OF THE PRE EXISTING DAMAGES! I WAS THEN INSTRUCTED TO BRING IT IN FOR REPAIRS AND WAS EVEN CHARGED FOR THE COST OF THE RENTAL COVERAGE! MY VEHICLE BEGAN GIVING ME TRANSMISSION PROBLEMS ON 4/19/2017, IT HESITATES TO ACCELERATE WHILE IN MOTION AND WHEN IT FINALLY GETS TO THE SPEED I DESIRE IT JERKS AT TAKE OFF. ALSO, WHEN I START THE ENGINE IT MAKES A LOUD POPPING SOUND FROM THE EXHAUST PIPES, I TOOK IT IN FOR SERVICE ON 4/24/17 AND ONCE IT WAS RELEASED TO ME IT WAS MAKING THE SAME NOISES THE VERY NEXT MORNING. A SERVICE ADVISOR FROM THE DEALERSHIP EXPLAINED TO ME THAT MY VEHICLE HAD TRANSMISSION ISSUES.
Mfg Campaign: 10981080
Recall Date: Apr 27, 2017
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER AND WOULD NOT ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. ALSO, THE OVERHEATING WARNING INDICATOR ILLUMINATED AND THE VEHICLE ENTERED INTO "LIMP HOME" MODE, WHICH ALLOWED THE USE OF THE VEHICLE BUT NOT OVER 5 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE EXPERIENCED MULTIPLE ENGINE FAILURES AND THE ENGINE WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE TRANSMISSION WARNING INDICATOR ILLUMINATED AND THE VEHICLE STILL EXPERIENCED HESITATION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 14,000. UPDATED 08/29/17*LJ *CN
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER AND WOULD NOT ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. ALSO, THE OVERHEATING WARNING INDICATOR ILLUMINATED AND THE VEHICLE ENTERED INTO "LIMP HOME" MODE, WHICH ALLOWED THE USE OF THE VEHICLE BUT NOT OVER 5 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE EXPERIENCED MULTIPLE ENGINE FAILURES AND THE ENGINE WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE TRANSMISSION WARNING INDICATOR ILLUMINATED AND THE VEHICLE STILL EXPERIENCED HESITATION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 14,000. UPDATED 08/29/17*LJ *CN
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER AND WOULD NOT ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. ALSO, THE OVERHEATING WARNING INDICATOR ILLUMINATED AND THE VEHICLE ENTERED INTO "LIMP HOME" MODE, WHICH ALLOWED THE USE OF THE VEHICLE BUT NOT OVER 5 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE EXPERIENCED MULTIPLE ENGINE FAILURES AND THE ENGINE WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE TRANSMISSION WARNING INDICATOR ILLUMINATED AND THE VEHICLE STILL EXPERIENCED HESITATION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 14,000. UPDATED 08/29/17*LJ *CN
Mfg Campaign: 10980144
Recall Date: Apr 24, 2017
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER AND WOULD NOT ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. ALSO, THE OVERHEATING WARNING INDICATOR ILLUMINATED AND THE VEHICLE ENTERED INTO "LIMP HOME" MODE, WHICH ALLOWED THE USE OF THE VEHICLE BUT NOT OVER 5 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE EXPERIENCED MULTIPLE ENGINE FAILURES AND THE ENGINE WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE TRANSMISSION WARNING INDICATOR ILLUMINATED AND THE VEHICLE STILL EXPERIENCED HESITATION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 14,000. UPDATED 08/29/17*LJ *CN
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER AND WOULD NOT ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. ALSO, THE OVERHEATING WARNING INDICATOR ILLUMINATED AND THE VEHICLE ENTERED INTO "LIMP HOME" MODE, WHICH ALLOWED THE USE OF THE VEHICLE BUT NOT OVER 5 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE EXPERIENCED MULTIPLE ENGINE FAILURES AND THE ENGINE WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE TRANSMISSION WARNING INDICATOR ILLUMINATED AND THE VEHICLE STILL EXPERIENCED HESITATION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 14,000. UPDATED 08/29/17*LJ *CN
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER AND WOULD NOT ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. ALSO, THE OVERHEATING WARNING INDICATOR ILLUMINATED AND THE VEHICLE ENTERED INTO "LIMP HOME" MODE, WHICH ALLOWED THE USE OF THE VEHICLE BUT NOT OVER 5 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE EXPERIENCED MULTIPLE ENGINE FAILURES AND THE ENGINE WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE TRANSMISSION WARNING INDICATOR ILLUMINATED AND THE VEHICLE STILL EXPERIENCED HESITATION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 14,000. UPDATED 08/29/17*LJ *CN
Mfg Campaign: 10980144
Recall Date: Apr 24, 2017
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER AND WOULD NOT ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. ALSO, THE OVERHEATING WARNING INDICATOR ILLUMINATED AND THE VEHICLE ENTERED INTO "LIMP HOME" MODE, WHICH ALLOWED THE USE OF THE VEHICLE BUT NOT OVER 5 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE EXPERIENCED MULTIPLE ENGINE FAILURES AND THE ENGINE WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE TRANSMISSION WARNING INDICATOR ILLUMINATED AND THE VEHICLE STILL EXPERIENCED HESITATION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 14,000. UPDATED 08/29/17*LJ *CN
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER AND WOULD NOT ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. ALSO, THE OVERHEATING WARNING INDICATOR ILLUMINATED AND THE VEHICLE ENTERED INTO "LIMP HOME" MODE, WHICH ALLOWED THE USE OF THE VEHICLE BUT NOT OVER 5 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE EXPERIENCED MULTIPLE ENGINE FAILURES AND THE ENGINE WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE TRANSMISSION WARNING INDICATOR ILLUMINATED AND THE VEHICLE STILL EXPERIENCED HESITATION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 14,000. UPDATED 08/29/17*LJ *CN
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER AND WOULD NOT ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. ALSO, THE OVERHEATING WARNING INDICATOR ILLUMINATED AND THE VEHICLE ENTERED INTO "LIMP HOME" MODE, WHICH ALLOWED THE USE OF THE VEHICLE BUT NOT OVER 5 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE EXPERIENCED MULTIPLE ENGINE FAILURES AND THE ENGINE WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE TRANSMISSION WARNING INDICATOR ILLUMINATED AND THE VEHICLE STILL EXPERIENCED HESITATION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 14,000. UPDATED 08/29/17*LJ *CN
Mfg Campaign: 10980144
Recall Date: Apr 24, 2017
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
OUR CAR WAS MANUFACTURED WITH A BAD TRANSMISSION, JUST AS OUR PREVIOUS FORD HAD BEEN. 1. FORD NEVER RECALLED EITHER CAR. WE HAD TO GO TO THEM. 2. THIS 2016 FOCUS WAS REPAIRED, AND THE ONLY ASSURANCE THEY CAN GIVE US IS THAT IT WILL FAIL AGAIN. MEANWHILE, THEY WILL NOT EVEN TAKE THE CAR IN TO INSPECT HOW IT IS MISBEHAVING NOW.
Corrective Action:
OUR CAR WAS MANUFACTURED WITH A BAD TRANSMISSION, JUST AS OUR PREVIOUS FORD HAD BEEN. 1. FORD NEVER RECALLED EITHER CAR. WE HAD TO GO TO THEM. 2. THIS 2016 FOCUS WAS REPAIRED, AND THE ONLY ASSURANCE THEY CAN GIVE US IS THAT IT WILL FAIL AGAIN. MEANWHILE, THEY WILL NOT EVEN TAKE THE CAR IN TO INSPECT HOW IT IS MISBEHAVING NOW.
Additional Notes:
OUR CAR WAS MANUFACTURED WITH A BAD TRANSMISSION, JUST AS OUR PREVIOUS FORD HAD BEEN. 1. FORD NEVER RECALLED EITHER CAR. WE HAD TO GO TO THEM. 2. THIS 2016 FOCUS WAS REPAIRED, AND THE ONLY ASSURANCE THEY CAN GIVE US IS THAT IT WILL FAIL AGAIN. MEANWHILE, THEY WILL NOT EVEN TAKE THE CAR IN TO INSPECT HOW IT IS MISBEHAVING NOW.
Mfg Campaign: 10979063
Recall Date: Apr 18, 2017
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
BOUGHT NEW ON 12/25/2015. STARTED HESITATING STARTING OFF, SKIPPING LIKE SPINNING TIRES.GOT WORSE AND LIKE GOING OVER STRIPS IN THE ROAD. AKIN REPLACED THE COMPUTER AND THE CLUTCH 9/2016. DID FINE THEN STARTED AGAIN. HAD IT CHECKED AND COULD NOT MAKE IT DUPLICATE THE PROBLEM (01/2017). JUST THIS WEEK (04/06/2017 IT STARTED DOING IT AGAIN, AND QUICKLY INCREASED HAPPENING. 04/07/2017 WAS SO BAD IT WOULD NOT CHANGE FROM 1ST TO 2ND GEAR AND NOW HAS A SCRATCHING/RATTLING NOISE. CALLED DEALER AND SERVICE DEPT. SAYS TO CALL IN THE MORNING AND SET APPT. TO BRING IN. HAD HUSBAND RIDING THIS TIME AND IT IS THE TRANSMISSION. ALSO HAS A SLIGHT DROP OR HESITATION WHILE DRIVING AS IT SEEMS TO BE DROPPING BACK IN POWER AND THEN PICKS BACK UP. VERY DANGEROUS AND SCARY. THIS HAPPENS STARTING OFF FROM A STOP, TURNING FROM STOP, GOING DOWN THE HIGHWAY. I DID NOT HAVE THE AIR TURNED ON!
Corrective Action:
BOUGHT NEW ON 12/25/2015. STARTED HESITATING STARTING OFF, SKIPPING LIKE SPINNING TIRES.GOT WORSE AND LIKE GOING OVER STRIPS IN THE ROAD. AKIN REPLACED THE COMPUTER AND THE CLUTCH 9/2016. DID FINE THEN STARTED AGAIN. HAD IT CHECKED AND COULD NOT MAKE IT DUPLICATE THE PROBLEM (01/2017). JUST THIS WEEK (04/06/2017 IT STARTED DOING IT AGAIN, AND QUICKLY INCREASED HAPPENING. 04/07/2017 WAS SO BAD IT WOULD NOT CHANGE FROM 1ST TO 2ND GEAR AND NOW HAS A SCRATCHING/RATTLING NOISE. CALLED DEALER AND SERVICE DEPT. SAYS TO CALL IN THE MORNING AND SET APPT. TO BRING IN. HAD HUSBAND RIDING THIS TIME AND IT IS THE TRANSMISSION. ALSO HAS A SLIGHT DROP OR HESITATION WHILE DRIVING AS IT SEEMS TO BE DROPPING BACK IN POWER AND THEN PICKS BACK UP. VERY DANGEROUS AND SCARY. THIS HAPPENS STARTING OFF FROM A STOP, TURNING FROM STOP, GOING DOWN THE HIGHWAY. I DID NOT HAVE THE AIR TURNED ON!
Additional Notes:
BOUGHT NEW ON 12/25/2015. STARTED HESITATING STARTING OFF, SKIPPING LIKE SPINNING TIRES.GOT WORSE AND LIKE GOING OVER STRIPS IN THE ROAD. AKIN REPLACED THE COMPUTER AND THE CLUTCH 9/2016. DID FINE THEN STARTED AGAIN. HAD IT CHECKED AND COULD NOT MAKE IT DUPLICATE THE PROBLEM (01/2017). JUST THIS WEEK (04/06/2017 IT STARTED DOING IT AGAIN, AND QUICKLY INCREASED HAPPENING. 04/07/2017 WAS SO BAD IT WOULD NOT CHANGE FROM 1ST TO 2ND GEAR AND NOW HAS A SCRATCHING/RATTLING NOISE. CALLED DEALER AND SERVICE DEPT. SAYS TO CALL IN THE MORNING AND SET APPT. TO BRING IN. HAD HUSBAND RIDING THIS TIME AND IT IS THE TRANSMISSION. ALSO HAS A SLIGHT DROP OR HESITATION WHILE DRIVING AS IT SEEMS TO BE DROPPING BACK IN POWER AND THEN PICKS BACK UP. VERY DANGEROUS AND SCARY. THIS HAPPENS STARTING OFF FROM A STOP, TURNING FROM STOP, GOING DOWN THE HIGHWAY. I DID NOT HAVE THE AIR TURNED ON!
Mfg Campaign: 10971228
Recall Date: Apr 7, 2017
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
BOUGHT NEW ON 12/25/2015. STARTED HESITATING STARTING OFF, SKIPPING LIKE SPINNING TIRES.GOT WORSE AND LIKE GOING OVER STRIPS IN THE ROAD. AKIN REPLACED THE COMPUTER AND THE CLUTCH 9/2016. DID FINE THEN STARTED AGAIN. HAD IT CHECKED AND COULD NOT MAKE IT DUPLICATE THE PROBLEM (01/2017). JUST THIS WEEK (04/06/2017 IT STARTED DOING IT AGAIN, AND QUICKLY INCREASED HAPPENING. 04/07/2017 WAS SO BAD IT WOULD NOT CHANGE FROM 1ST TO 2ND GEAR AND NOW HAS A SCRATCHING/RATTLING NOISE. CALLED DEALER AND SERVICE DEPT. SAYS TO CALL IN THE MORNING AND SET APPT. TO BRING IN. HAD HUSBAND RIDING THIS TIME AND IT IS THE TRANSMISSION. ALSO HAS A SLIGHT DROP OR HESITATION WHILE DRIVING AS IT SEEMS TO BE DROPPING BACK IN POWER AND THEN PICKS BACK UP. VERY DANGEROUS AND SCARY. THIS HAPPENS STARTING OFF FROM A STOP, TURNING FROM STOP, GOING DOWN THE HIGHWAY. I DID NOT HAVE THE AIR TURNED ON!
Corrective Action:
BOUGHT NEW ON 12/25/2015. STARTED HESITATING STARTING OFF, SKIPPING LIKE SPINNING TIRES.GOT WORSE AND LIKE GOING OVER STRIPS IN THE ROAD. AKIN REPLACED THE COMPUTER AND THE CLUTCH 9/2016. DID FINE THEN STARTED AGAIN. HAD IT CHECKED AND COULD NOT MAKE IT DUPLICATE THE PROBLEM (01/2017). JUST THIS WEEK (04/06/2017 IT STARTED DOING IT AGAIN, AND QUICKLY INCREASED HAPPENING. 04/07/2017 WAS SO BAD IT WOULD NOT CHANGE FROM 1ST TO 2ND GEAR AND NOW HAS A SCRATCHING/RATTLING NOISE. CALLED DEALER AND SERVICE DEPT. SAYS TO CALL IN THE MORNING AND SET APPT. TO BRING IN. HAD HUSBAND RIDING THIS TIME AND IT IS THE TRANSMISSION. ALSO HAS A SLIGHT DROP OR HESITATION WHILE DRIVING AS IT SEEMS TO BE DROPPING BACK IN POWER AND THEN PICKS BACK UP. VERY DANGEROUS AND SCARY. THIS HAPPENS STARTING OFF FROM A STOP, TURNING FROM STOP, GOING DOWN THE HIGHWAY. I DID NOT HAVE THE AIR TURNED ON!
Additional Notes:
BOUGHT NEW ON 12/25/2015. STARTED HESITATING STARTING OFF, SKIPPING LIKE SPINNING TIRES.GOT WORSE AND LIKE GOING OVER STRIPS IN THE ROAD. AKIN REPLACED THE COMPUTER AND THE CLUTCH 9/2016. DID FINE THEN STARTED AGAIN. HAD IT CHECKED AND COULD NOT MAKE IT DUPLICATE THE PROBLEM (01/2017). JUST THIS WEEK (04/06/2017 IT STARTED DOING IT AGAIN, AND QUICKLY INCREASED HAPPENING. 04/07/2017 WAS SO BAD IT WOULD NOT CHANGE FROM 1ST TO 2ND GEAR AND NOW HAS A SCRATCHING/RATTLING NOISE. CALLED DEALER AND SERVICE DEPT. SAYS TO CALL IN THE MORNING AND SET APPT. TO BRING IN. HAD HUSBAND RIDING THIS TIME AND IT IS THE TRANSMISSION. ALSO HAS A SLIGHT DROP OR HESITATION WHILE DRIVING AS IT SEEMS TO BE DROPPING BACK IN POWER AND THEN PICKS BACK UP. VERY DANGEROUS AND SCARY. THIS HAPPENS STARTING OFF FROM A STOP, TURNING FROM STOP, GOING DOWN THE HIGHWAY. I DID NOT HAVE THE AIR TURNED ON!
Mfg Campaign: 10971228
Recall Date: Apr 7, 2017
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
CAR WAS DRIVING FINE IN MOTION ON A CITY STREET. ALL OF A SUDDEN IT WOULDN'T ACCELERATE PROPERLY. ACCELERATOR WAS PUSH TO THE FLOOR, RPM'S WENT UP TO 6,000, CAR WAS JERKY. AT 6,000 RPM THE CAR WOULDN'T GO FASTER THAN 40 MILES PER HOUR. SPEED LIMIT WAS 50. THERE WAS NO WARNING AND NO DASH INDICATOR LIGHTS CAME ON. THIS HAS HAPPENED 2 TIMES ON THIS VEHICLE, ONCE IN OCTOBER 2016 AND ONCE ON APRIL 1, 2017. AFTER THE FIRST INCIDENT, I HAD THE CAR TOWED TO A DEALER. THEY STATED IT WAS A COMPUTER PROBLEM AND REPROGRAMED MY CAR. IN BETWEEN THE TWO INCIDENTS, I RECEIVED A LETTER FROM FORD MOTOR COMPANY DATED FEBRUARY 2017. THEY ACKNOWLEDGED THAT THE CAR "MAY EXHIBIT SYMPTOMS OF INTERMITTENT LOSS OF TRANSMISSION ENGAGEMENT WHILE DRIVING, NO-START, OR LACK OF POWER, USUALLY ACCOMPANIED BY AN ILLUMINATED SERVICE ENGINE SOON ON THE INSTRUMENT CLUSTER." THE LETTER AUTHORIZES REPLACEMENT OF THE TRANSMISSION CONTROL MODULE, BUT IT IS THE OPINION OF THE DEALER AND FORD MOTOR CO. THAT THEY HAVE TO SEE THE PROBLEM IN ACTION FOR THEM TO REPLACE IT. I BELIEVE THIS IS A SERIOUS AND DANGEROUS PROBLEM AND HAS A HIGH PROBABILITY OF CAUSING AN ACCIDENT. CAR IS CURRENTLY AT THE DEALER. I AM NOT CONFIDENT THAT THEY WILL FIX THE PROBLEM.
Corrective Action:
CAR WAS DRIVING FINE IN MOTION ON A CITY STREET. ALL OF A SUDDEN IT WOULDN'T ACCELERATE PROPERLY. ACCELERATOR WAS PUSH TO THE FLOOR, RPM'S WENT UP TO 6,000, CAR WAS JERKY. AT 6,000 RPM THE CAR WOULDN'T GO FASTER THAN 40 MILES PER HOUR. SPEED LIMIT WAS 50. THERE WAS NO WARNING AND NO DASH INDICATOR LIGHTS CAME ON. THIS HAS HAPPENED 2 TIMES ON THIS VEHICLE, ONCE IN OCTOBER 2016 AND ONCE ON APRIL 1, 2017. AFTER THE FIRST INCIDENT, I HAD THE CAR TOWED TO A DEALER. THEY STATED IT WAS A COMPUTER PROBLEM AND REPROGRAMED MY CAR. IN BETWEEN THE TWO INCIDENTS, I RECEIVED A LETTER FROM FORD MOTOR COMPANY DATED FEBRUARY 2017. THEY ACKNOWLEDGED THAT THE CAR "MAY EXHIBIT SYMPTOMS OF INTERMITTENT LOSS OF TRANSMISSION ENGAGEMENT WHILE DRIVING, NO-START, OR LACK OF POWER, USUALLY ACCOMPANIED BY AN ILLUMINATED SERVICE ENGINE SOON ON THE INSTRUMENT CLUSTER." THE LETTER AUTHORIZES REPLACEMENT OF THE TRANSMISSION CONTROL MODULE, BUT IT IS THE OPINION OF THE DEALER AND FORD MOTOR CO. THAT THEY HAVE TO SEE THE PROBLEM IN ACTION FOR THEM TO REPLACE IT. I BELIEVE THIS IS A SERIOUS AND DANGEROUS PROBLEM AND HAS A HIGH PROBABILITY OF CAUSING AN ACCIDENT. CAR IS CURRENTLY AT THE DEALER. I AM NOT CONFIDENT THAT THEY WILL FIX THE PROBLEM.
Additional Notes:
CAR WAS DRIVING FINE IN MOTION ON A CITY STREET. ALL OF A SUDDEN IT WOULDN'T ACCELERATE PROPERLY. ACCELERATOR WAS PUSH TO THE FLOOR, RPM'S WENT UP TO 6,000, CAR WAS JERKY. AT 6,000 RPM THE CAR WOULDN'T GO FASTER THAN 40 MILES PER HOUR. SPEED LIMIT WAS 50. THERE WAS NO WARNING AND NO DASH INDICATOR LIGHTS CAME ON. THIS HAS HAPPENED 2 TIMES ON THIS VEHICLE, ONCE IN OCTOBER 2016 AND ONCE ON APRIL 1, 2017. AFTER THE FIRST INCIDENT, I HAD THE CAR TOWED TO A DEALER. THEY STATED IT WAS A COMPUTER PROBLEM AND REPROGRAMED MY CAR. IN BETWEEN THE TWO INCIDENTS, I RECEIVED A LETTER FROM FORD MOTOR COMPANY DATED FEBRUARY 2017. THEY ACKNOWLEDGED THAT THE CAR "MAY EXHIBIT SYMPTOMS OF INTERMITTENT LOSS OF TRANSMISSION ENGAGEMENT WHILE DRIVING, NO-START, OR LACK OF POWER, USUALLY ACCOMPANIED BY AN ILLUMINATED SERVICE ENGINE SOON ON THE INSTRUMENT CLUSTER." THE LETTER AUTHORIZES REPLACEMENT OF THE TRANSMISSION CONTROL MODULE, BUT IT IS THE OPINION OF THE DEALER AND FORD MOTOR CO. THAT THEY HAVE TO SEE THE PROBLEM IN ACTION FOR THEM TO REPLACE IT. I BELIEVE THIS IS A SERIOUS AND DANGEROUS PROBLEM AND HAS A HIGH PROBABILITY OF CAUSING AN ACCIDENT. CAR IS CURRENTLY AT THE DEALER. I AM NOT CONFIDENT THAT THEY WILL FIX THE PROBLEM.
Mfg Campaign: 10970773
Recall Date: Apr 5, 2017
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
1) TRANSMISSION SHUDDERING ON STARTUP (@ 2000 MILES), 2) WE TOOK THE CAR TO A FORD DEALER AT 3000 MILES AND WERE TOLD THE TRANSMISSION TESTED WITHIN ACCEPTABLE FORD LIMITS. WTF? 3) NOW TRANSMISSION FAILS TO ENGAGE DURING ACCELERATION FROM A STANDING START - ENGINE REVS AND THEN TAKES OFF UNEXPECTEDLY (@ 4000 MILES).
Corrective Action:
1) TRANSMISSION SHUDDERING ON STARTUP (@ 2000 MILES), 2) WE TOOK THE CAR TO A FORD DEALER AT 3000 MILES AND WERE TOLD THE TRANSMISSION TESTED WITHIN ACCEPTABLE FORD LIMITS. WTF? 3) NOW TRANSMISSION FAILS TO ENGAGE DURING ACCELERATION FROM A STANDING START - ENGINE REVS AND THEN TAKES OFF UNEXPECTEDLY (@ 4000 MILES).
Additional Notes:
1) TRANSMISSION SHUDDERING ON STARTUP (@ 2000 MILES), 2) WE TOOK THE CAR TO A FORD DEALER AT 3000 MILES AND WERE TOLD THE TRANSMISSION TESTED WITHIN ACCEPTABLE FORD LIMITS. WTF? 3) NOW TRANSMISSION FAILS TO ENGAGE DURING ACCELERATION FROM A STANDING START - ENGINE REVS AND THEN TAKES OFF UNEXPECTEDLY (@ 4000 MILES).
Mfg Campaign: 10970377
Recall Date: Apr 3, 2017
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE FRONT END OF THE VEHICLE SHOOK AT START UP AND WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR DIAGNOSTIC TESTING, BUT A FAILURE CODE WAS UNABLE TO BE LOCATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 9. UPDATED 06/07/17*LJ
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE FRONT END OF THE VEHICLE SHOOK AT START UP AND WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR DIAGNOSTIC TESTING, BUT A FAILURE CODE WAS UNABLE TO BE LOCATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 9. UPDATED 06/07/17*LJ
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE FRONT END OF THE VEHICLE SHOOK AT START UP AND WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR DIAGNOSTIC TESTING, BUT A FAILURE CODE WAS UNABLE TO BE LOCATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 9. UPDATED 06/07/17*LJ
Mfg Campaign: 10968916
Recall Date: Mar 28, 2017
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT NOTICED THAT THE HEADLIGHTS ON THE VEHICLE DID NOT ILLUMINATE BRIGHT ENOUGH. THE DEALER STATED THAT THEY COULD NOT REMEDY THE HEADLIGHT FAILURE. THE FAILURE MILEAGE WAS 188. UPDATED 06/28/17*LJ *CN
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT NOTICED THAT THE HEADLIGHTS ON THE VEHICLE DID NOT ILLUMINATE BRIGHT ENOUGH. THE DEALER STATED THAT THEY COULD NOT REMEDY THE HEADLIGHT FAILURE. THE FAILURE MILEAGE WAS 188. UPDATED 06/28/17*LJ *CN
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT NOTICED THAT THE HEADLIGHTS ON THE VEHICLE DID NOT ILLUMINATE BRIGHT ENOUGH. THE DEALER STATED THAT THEY COULD NOT REMEDY THE HEADLIGHT FAILURE. THE FAILURE MILEAGE WAS 188. UPDATED 06/28/17*LJ *CN
Mfg Campaign: 10958013
Recall Date: Mar 2, 2017
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