Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S64
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S22
Recall Date: Jul 5, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus vehicles equipped with a 1.0L Fox GTDI engine and a 6-speed manual transmission. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S07
Recall Date: Nov 28, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S32
Recall Date: Oct 22, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017 Focus vehicles. The rear left side seat back frame may have an insufficient weld between the outboard pivot bracket and the pivot nut joint, resulting in the seat back having reduced strength. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17C13
Recall Date: Aug 28, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C13
Recall Date: Sep 28, 2016
Consumer Complaints
1.1K ComplaintsFord Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Focus The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving approximately 40 MPH, the vehicle stalled and failed to exceed 40 MPH while accelerating. The vehicle lost motive power, stalled and was towed to the dealer. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 42,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2017 Ford Focus The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving approximately 40 MPH, the vehicle stalled and failed to exceed 40 MPH while accelerating. The vehicle lost motive power, stalled and was towed to the dealer. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 42,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2017 Ford Focus The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving approximately 40 MPH, the vehicle stalled and failed to exceed 40 MPH while accelerating. The vehicle lost motive power, stalled and was towed to the dealer. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 42,000. VIN tool confirms parts not available.
Mfg Campaign: 11592826
Recall Date: Jun 6, 2024
Ford Motor Company
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2017 Ford Focus. The contact stated that while his daughter was driving at an undisclosed speed and attempting to accelerate, the vehicle lost motive power and significantly decelerated. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the canister purge valve. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 58,000.
Corrective Action:
The contact owns a 2017 Ford Focus. The contact stated that while his daughter was driving at an undisclosed speed and attempting to accelerate, the vehicle lost motive power and significantly decelerated. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the canister purge valve. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 58,000.
Additional Notes:
The contact owns a 2017 Ford Focus. The contact stated that while his daughter was driving at an undisclosed speed and attempting to accelerate, the vehicle lost motive power and significantly decelerated. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the canister purge valve. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 58,000.
Mfg Campaign: 11591583
Recall Date: May 30, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Ford Focus. The contact stated that while his daughter was driving at an undisclosed speed and attempting to accelerate, the vehicle lost motive power and significantly decelerated. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the canister purge valve. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 58,000.
Corrective Action:
The contact owns a 2017 Ford Focus. The contact stated that while his daughter was driving at an undisclosed speed and attempting to accelerate, the vehicle lost motive power and significantly decelerated. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the canister purge valve. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 58,000.
Additional Notes:
The contact owns a 2017 Ford Focus. The contact stated that while his daughter was driving at an undisclosed speed and attempting to accelerate, the vehicle lost motive power and significantly decelerated. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the canister purge valve. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 58,000.
Mfg Campaign: 11591583
Recall Date: May 30, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact's mother owns a 2017 Ford Focus. The contact stated that while his mother was driving at undisclosed speeds, the oil pressure warning light illuminated, and the vehicle shut off. The vehicle was towed to the mother's residence. The contact who is an independent mechanic diagnosed the vehicle with low oil pressure. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000. VIN tool confirms parts not available.
Corrective Action:
The contact's mother owns a 2017 Ford Focus. The contact stated that while his mother was driving at undisclosed speeds, the oil pressure warning light illuminated, and the vehicle shut off. The vehicle was towed to the mother's residence. The contact who is an independent mechanic diagnosed the vehicle with low oil pressure. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000. VIN tool confirms parts not available.
Additional Notes:
The contact's mother owns a 2017 Ford Focus. The contact stated that while his mother was driving at undisclosed speeds, the oil pressure warning light illuminated, and the vehicle shut off. The vehicle was towed to the mother's residence. The contact who is an independent mechanic diagnosed the vehicle with low oil pressure. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000. VIN tool confirms parts not available.
Mfg Campaign: 11589366
Recall Date: May 17, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Ford Focus. The contact stated that while driving at various speeds on several occasions, the vehicle drove rough, and the transmission failed to shift as intended. The vehicle was taken to a dealer where and was diagnosed and determined that the dual-clutch had caused the clutch to slip, and the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 48,000.
Corrective Action:
The contact owns a 2017 Ford Focus. The contact stated that while driving at various speeds on several occasions, the vehicle drove rough, and the transmission failed to shift as intended. The vehicle was taken to a dealer where and was diagnosed and determined that the dual-clutch had caused the clutch to slip, and the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 48,000.
Additional Notes:
The contact owns a 2017 Ford Focus. The contact stated that while driving at various speeds on several occasions, the vehicle drove rough, and the transmission failed to shift as intended. The vehicle was taken to a dealer where and was diagnosed and determined that the dual-clutch had caused the clutch to slip, and the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 48,000.
Mfg Campaign: 11589108
Recall Date: May 16, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
8/10/17: Purchased car brand new. 8 miles on car at time of purchase 8/21/17: 11 days after purchase. 405 miles. Rattling/Shuttering, bucking before catching. TCM Failure 5/18/21: 31,985 Miles. Hesitation/shuttering. Faulty Clutch. Clutch assembly replaced. 3/4/22: 36,598 miles: Similiar symptoms to 5/18/21. Sluggish. Revving when not needed. No service. 3/24/24: 47,847 miles: . The car started but vibrated violently as soon as I tried to move forward. It then started bucking & I could not continue forward movement. I had to have the car towed. 3/29/24: Replaced Clutch assembly, actuator motors & related hardware. Assembly parts the same as what was replaced in 2021. There was an active Ford TSB 20B23/NHTSA ID 10178055 valid through 7/2021 to replace both actuator motors on all affected vehicles. This service was not performed at the time the clutch assembly was replaced at the May 2021 service appointment. At no time have I received recall notices for any transmission components for my car. Also, during none of the incidents prior to my car needing transmission service did the car illuminate any warning lights.
Corrective Action:
8/10/17: Purchased car brand new. 8 miles on car at time of purchase 8/21/17: 11 days after purchase. 405 miles. Rattling/Shuttering, bucking before catching. TCM Failure 5/18/21: 31,985 Miles. Hesitation/shuttering. Faulty Clutch. Clutch assembly replaced. 3/4/22: 36,598 miles: Similiar symptoms to 5/18/21. Sluggish. Revving when not needed. No service. 3/24/24: 47,847 miles: . The car started but vibrated violently as soon as I tried to move forward. It then started bucking & I could not continue forward movement. I had to have the car towed. 3/29/24: Replaced Clutch assembly, actuator motors & related hardware. Assembly parts the same as what was replaced in 2021. There was an active Ford TSB 20B23/NHTSA ID 10178055 valid through 7/2021 to replace both actuator motors on all affected vehicles. This service was not performed at the time the clutch assembly was replaced at the May 2021 service appointment. At no time have I received recall notices for any transmission components for my car. Also, during none of the incidents prior to my car needing transmission service did the car illuminate any warning lights.
Additional Notes:
8/10/17: Purchased car brand new. 8 miles on car at time of purchase 8/21/17: 11 days after purchase. 405 miles. Rattling/Shuttering, bucking before catching. TCM Failure 5/18/21: 31,985 Miles. Hesitation/shuttering. Faulty Clutch. Clutch assembly replaced. 3/4/22: 36,598 miles: Similiar symptoms to 5/18/21. Sluggish. Revving when not needed. No service. 3/24/24: 47,847 miles: . The car started but vibrated violently as soon as I tried to move forward. It then started bucking & I could not continue forward movement. I had to have the car towed. 3/29/24: Replaced Clutch assembly, actuator motors & related hardware. Assembly parts the same as what was replaced in 2021. There was an active Ford TSB 20B23/NHTSA ID 10178055 valid through 7/2021 to replace both actuator motors on all affected vehicles. This service was not performed at the time the clutch assembly was replaced at the May 2021 service appointment. At no time have I received recall notices for any transmission components for my car. Also, during none of the incidents prior to my car needing transmission service did the car illuminate any warning lights.
Mfg Campaign: 11588546
Recall Date: May 13, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Focus. The contact stated that while his granddaughter was driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact’s granddaughter was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the serpentine belt. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The VIN was included, but parts were not yet available. The manufacturer was not notified of the failure. The failure mileage was 60,000.
Corrective Action:
The contact owns a 2017 Ford Focus. The contact stated that while his granddaughter was driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact’s granddaughter was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the serpentine belt. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The VIN was included, but parts were not yet available. The manufacturer was not notified of the failure. The failure mileage was 60,000.
Additional Notes:
The contact owns a 2017 Ford Focus. The contact stated that while his granddaughter was driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact’s granddaughter was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the serpentine belt. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The VIN was included, but parts were not yet available. The manufacturer was not notified of the failure. The failure mileage was 60,000.
Mfg Campaign: 11588571
Recall Date: May 13, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Ford Focus. The contact stated that while driving at various speeds, the vehicle would hesitate upon depression of the accelerator pedal without warning as the steering wheel would shake before the vehicle would resume normal driving operation. The vehicle was taken to an independent mechanic where they related the failure to NHTSA Campaign Number: 18V845000(Power Train); however, the contact's vehicle was not included in the recall. Two dealers ( Rowe Ford Sales and Ira Ford Saco) were notified of the failure and both informed the contact that the vehicle was not under recall. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 115,100. The contact did not attempt to file a complaint online.
Corrective Action:
The contact owns a 2017 Ford Focus. The contact stated that while driving at various speeds, the vehicle would hesitate upon depression of the accelerator pedal without warning as the steering wheel would shake before the vehicle would resume normal driving operation. The vehicle was taken to an independent mechanic where they related the failure to NHTSA Campaign Number: 18V845000(Power Train); however, the contact's vehicle was not included in the recall. Two dealers ( Rowe Ford Sales and Ira Ford Saco) were notified of the failure and both informed the contact that the vehicle was not under recall. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 115,100. The contact did not attempt to file a complaint online.
Additional Notes:
The contact owns a 2017 Ford Focus. The contact stated that while driving at various speeds, the vehicle would hesitate upon depression of the accelerator pedal without warning as the steering wheel would shake before the vehicle would resume normal driving operation. The vehicle was taken to an independent mechanic where they related the failure to NHTSA Campaign Number: 18V845000(Power Train); however, the contact's vehicle was not included in the recall. Two dealers ( Rowe Ford Sales and Ira Ford Saco) were notified of the failure and both informed the contact that the vehicle was not under recall. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 115,100. The contact did not attempt to file a complaint online.
Mfg Campaign: 11587144
Recall Date: May 6, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Focus. The contact stated that while her son was driving at an undisclosed speed, he heard an abnormal sound emanating from the engine compartment, after which the vehicle lost motive power. The driver drove to an independent mechanic, where the failure persisted. The low oil pressure warning light was illuminated. The vehicle was taken to an independent mechanic, who was unable to determine the cause of the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The VIN was included, but parts were not yet available. The manufacturer was not notified of the failure. The failure mileage was 70,000.
Corrective Action:
The contact owns a 2017 Ford Focus. The contact stated that while her son was driving at an undisclosed speed, he heard an abnormal sound emanating from the engine compartment, after which the vehicle lost motive power. The driver drove to an independent mechanic, where the failure persisted. The low oil pressure warning light was illuminated. The vehicle was taken to an independent mechanic, who was unable to determine the cause of the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The VIN was included, but parts were not yet available. The manufacturer was not notified of the failure. The failure mileage was 70,000.
Additional Notes:
The contact owns a 2017 Ford Focus. The contact stated that while her son was driving at an undisclosed speed, he heard an abnormal sound emanating from the engine compartment, after which the vehicle lost motive power. The driver drove to an independent mechanic, where the failure persisted. The low oil pressure warning light was illuminated. The vehicle was taken to an independent mechanic, who was unable to determine the cause of the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The VIN was included, but parts were not yet available. The manufacturer was not notified of the failure. The failure mileage was 70,000.
Mfg Campaign: 11587157
Recall Date: May 6, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Ford Focus. The contact stated that while his son was driving at approximately 40 MPH, he observed an abnormal sound coming from the vehicle. Additionally, the contact stated that when his son put the vehicle in reverse, the vehicle failed to reverse as intended. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 58,000.
Corrective Action:
The contact owns a 2017 Ford Focus. The contact stated that while his son was driving at approximately 40 MPH, he observed an abnormal sound coming from the vehicle. Additionally, the contact stated that when his son put the vehicle in reverse, the vehicle failed to reverse as intended. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 58,000.
Additional Notes:
The contact owns a 2017 Ford Focus. The contact stated that while his son was driving at approximately 40 MPH, he observed an abnormal sound coming from the vehicle. Additionally, the contact stated that when his son put the vehicle in reverse, the vehicle failed to reverse as intended. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 58,000.
Mfg Campaign: 11587177
Recall Date: May 6, 2024
Ford Motor Company
Defect Description:
EXTERIOR LIGHTING:HEADLIGHTS:BULBS
Potential Consequences:
The contact owns a 2017 Ford Focus. The contact stated while starting the vehicle, he became aware that the headlamp was not illuminating properly. The contact stated that the bulbs inside headlamp housings were overheating, causing the headlamps to become burned. The headlights and bulbs were replaced by the contact however, the failure persisted. The contact stated that the failure with headlamps were very concerning while driving the vehicle. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unavailable.
Corrective Action:
The contact owns a 2017 Ford Focus. The contact stated while starting the vehicle, he became aware that the headlamp was not illuminating properly. The contact stated that the bulbs inside headlamp housings were overheating, causing the headlamps to become burned. The headlights and bulbs were replaced by the contact however, the failure persisted. The contact stated that the failure with headlamps were very concerning while driving the vehicle. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unavailable.
Additional Notes:
The contact owns a 2017 Ford Focus. The contact stated while starting the vehicle, he became aware that the headlamp was not illuminating properly. The contact stated that the bulbs inside headlamp housings were overheating, causing the headlamps to become burned. The headlights and bulbs were replaced by the contact however, the failure persisted. The contact stated that the failure with headlamps were very concerning while driving the vehicle. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unavailable.
Mfg Campaign: 11587284
Recall Date: May 6, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that while driving at approximately 25 MPH, the vehicle stalled. The vehicle was steered into a parking lot. The contact was not able to restart the vehicle. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Corrective Action:
The contact owns a 2017 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that while driving at approximately 25 MPH, the vehicle stalled. The vehicle was steered into a parking lot. The contact was not able to restart the vehicle. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Additional Notes:
The contact owns a 2017 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that while driving at approximately 25 MPH, the vehicle stalled. The vehicle was steered into a parking lot. The contact was not able to restart the vehicle. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Mfg Campaign: 11586517
Recall Date: May 2, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Ford Focus. The contact stated that while attempting to start the vehicle, the vehicle failed to start. No warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with low compression from the engine. The contact was informed that the engine needed to be replaced. The vehicle was taken to the dealer where it was diagnosed as the same failure provided by the manufacturer. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 95,000. The VIN was not provided.
Corrective Action:
The contact owns a 2017 Ford Focus. The contact stated that while attempting to start the vehicle, the vehicle failed to start. No warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with low compression from the engine. The contact was informed that the engine needed to be replaced. The vehicle was taken to the dealer where it was diagnosed as the same failure provided by the manufacturer. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 95,000. The VIN was not provided.
Additional Notes:
The contact owns a 2017 Ford Focus. The contact stated that while attempting to start the vehicle, the vehicle failed to start. No warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with low compression from the engine. The contact was informed that the engine needed to be replaced. The vehicle was taken to the dealer where it was diagnosed as the same failure provided by the manufacturer. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 95,000. The VIN was not provided.
Mfg Campaign: 11586598
Recall Date: May 2, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Ford Focus. The contact stated while driving approximately 55 MPH, he observed a humming sound coming from under the front of the vehicle. Additionally, the vehicle lost motive power and the vehicle failed to accelerate as intended. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 56,000.
Corrective Action:
The contact owns a 2017 Ford Focus. The contact stated while driving approximately 55 MPH, he observed a humming sound coming from under the front of the vehicle. Additionally, the vehicle lost motive power and the vehicle failed to accelerate as intended. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 56,000.
Additional Notes:
The contact owns a 2017 Ford Focus. The contact stated while driving approximately 55 MPH, he observed a humming sound coming from under the front of the vehicle. Additionally, the vehicle lost motive power and the vehicle failed to accelerate as intended. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 56,000.
Mfg Campaign: 11585784
Recall Date: Apr 29, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the check engine warning light illuminated. The dealer was made aware of the issue and confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the issue. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2017 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the check engine warning light illuminated. The dealer was made aware of the issue and confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the issue. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2017 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the check engine warning light illuminated. The dealer was made aware of the issue and confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the issue. VIN tool confirms parts not available.
Mfg Campaign: 11585391
Recall Date: Apr 26, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The car when hot after driving for a while shutters when taking off from a light or stop
Corrective Action:
The car when hot after driving for a while shutters when taking off from a light or stop
Additional Notes:
The car when hot after driving for a while shutters when taking off from a light or stop
Mfg Campaign: 11584734
Recall Date: Apr 23, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Transmission problems. I’ve almost wrecked a few times from my car stalling in intersections. First it had a delay in shifting where it would stall out before jolting into gear. Now it will not switch gears at all and is not driveable. I’ve been told that it is probably the TCM malfunctioning, but Ford did not extend the warranty on my test vehicle. They stopped it at 2016 models, claiming that 2017 onward the issue was fixed. Wrong. Countless searches online will tell you countless drivers have issues with their TCM going out. I was almost in a few different wrecks due to this problem(almost being hit in an intersection bc I couldn’t move) and now my car isn’t driveable and I cannot afford to replace the TCM right now. I feel scammed by Ford making such a crappy transmission system that is dangerous and unreliable. Problem confirmed by local transmission shop. I received no warnings on dash leading up to these issues.
Corrective Action:
Transmission problems. I’ve almost wrecked a few times from my car stalling in intersections. First it had a delay in shifting where it would stall out before jolting into gear. Now it will not switch gears at all and is not driveable. I’ve been told that it is probably the TCM malfunctioning, but Ford did not extend the warranty on my test vehicle. They stopped it at 2016 models, claiming that 2017 onward the issue was fixed. Wrong. Countless searches online will tell you countless drivers have issues with their TCM going out. I was almost in a few different wrecks due to this problem(almost being hit in an intersection bc I couldn’t move) and now my car isn’t driveable and I cannot afford to replace the TCM right now. I feel scammed by Ford making such a crappy transmission system that is dangerous and unreliable. Problem confirmed by local transmission shop. I received no warnings on dash leading up to these issues.
Additional Notes:
Transmission problems. I’ve almost wrecked a few times from my car stalling in intersections. First it had a delay in shifting where it would stall out before jolting into gear. Now it will not switch gears at all and is not driveable. I’ve been told that it is probably the TCM malfunctioning, but Ford did not extend the warranty on my test vehicle. They stopped it at 2016 models, claiming that 2017 onward the issue was fixed. Wrong. Countless searches online will tell you countless drivers have issues with their TCM going out. I was almost in a few different wrecks due to this problem(almost being hit in an intersection bc I couldn’t move) and now my car isn’t driveable and I cannot afford to replace the TCM right now. I feel scammed by Ford making such a crappy transmission system that is dangerous and unreliable. Problem confirmed by local transmission shop. I received no warnings on dash leading up to these issues.
Mfg Campaign: 11584025
Recall Date: Apr 19, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Transmission problems. I’ve almost wrecked a few times from my car stalling in intersections. First it had a delay in shifting where it would stall out before jolting into gear. Now it will not switch gears at all and is not driveable. I’ve been told that it is probably the TCM malfunctioning, but Ford did not extend the warranty on my test vehicle. They stopped it at 2016 models, claiming that 2017 onward the issue was fixed. Wrong. Countless searches online will tell you countless drivers have issues with their TCM going out. I was almost in a few different wrecks due to this problem(almost being hit in an intersection bc I couldn’t move) and now my car isn’t driveable and I cannot afford to replace the TCM right now. I feel scammed by Ford making such a crappy transmission system that is dangerous and unreliable. Problem confirmed by local transmission shop. I received no warnings on dash leading up to these issues.
Corrective Action:
Transmission problems. I’ve almost wrecked a few times from my car stalling in intersections. First it had a delay in shifting where it would stall out before jolting into gear. Now it will not switch gears at all and is not driveable. I’ve been told that it is probably the TCM malfunctioning, but Ford did not extend the warranty on my test vehicle. They stopped it at 2016 models, claiming that 2017 onward the issue was fixed. Wrong. Countless searches online will tell you countless drivers have issues with their TCM going out. I was almost in a few different wrecks due to this problem(almost being hit in an intersection bc I couldn’t move) and now my car isn’t driveable and I cannot afford to replace the TCM right now. I feel scammed by Ford making such a crappy transmission system that is dangerous and unreliable. Problem confirmed by local transmission shop. I received no warnings on dash leading up to these issues.
Additional Notes:
Transmission problems. I’ve almost wrecked a few times from my car stalling in intersections. First it had a delay in shifting where it would stall out before jolting into gear. Now it will not switch gears at all and is not driveable. I’ve been told that it is probably the TCM malfunctioning, but Ford did not extend the warranty on my test vehicle. They stopped it at 2016 models, claiming that 2017 onward the issue was fixed. Wrong. Countless searches online will tell you countless drivers have issues with their TCM going out. I was almost in a few different wrecks due to this problem(almost being hit in an intersection bc I couldn’t move) and now my car isn’t driveable and I cannot afford to replace the TCM right now. I feel scammed by Ford making such a crappy transmission system that is dangerous and unreliable. Problem confirmed by local transmission shop. I received no warnings on dash leading up to these issues.
Mfg Campaign: 11584025
Recall Date: Apr 19, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
whenever im at a stop light the car stalls and one time it completely stopped and I had to pull over and restart the car.
Corrective Action:
whenever im at a stop light the car stalls and one time it completely stopped and I had to pull over and restart the car.
Additional Notes:
whenever im at a stop light the car stalls and one time it completely stopped and I had to pull over and restart the car.
Mfg Campaign: 11584101
Recall Date: Apr 19, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
My vehicle is exhibiting the same symptoms associated with the recall that was issued for 2017 Ford Focuses, specifically a stuttering transmission on acceleration. There is also some hesitation in shifting at times.
Corrective Action:
My vehicle is exhibiting the same symptoms associated with the recall that was issued for 2017 Ford Focuses, specifically a stuttering transmission on acceleration. There is also some hesitation in shifting at times.
Additional Notes:
My vehicle is exhibiting the same symptoms associated with the recall that was issued for 2017 Ford Focuses, specifically a stuttering transmission on acceleration. There is also some hesitation in shifting at times.
Mfg Campaign: 11583811
Recall Date: Apr 18, 2024
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