Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S64
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S22
Recall Date: Jul 5, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus vehicles equipped with a 1.0L Fox GTDI engine and a 6-speed manual transmission. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S07
Recall Date: Nov 28, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S32
Recall Date: Oct 22, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017 Focus vehicles. The rear left side seat back frame may have an insufficient weld between the outboard pivot bracket and the pivot nut joint, resulting in the seat back having reduced strength. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17C13
Recall Date: Aug 28, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C13
Recall Date: Sep 28, 2016
Consumer Complaints
1.1K ComplaintsFord Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2017 Ford Focus. The contact stated that since purchasing the vehicle, the check engine light had remained on the instrument panel. The vehicle was taken to a dealer where the vehicle was diagnosed with a defective engine hose. The contact was unable to repair the vehicle. Since the initial failure, the contact stated the engine Auto Stop/Start feature had failed to operate as needed and the engine failed to start as designed while at a stop light. In addition, the contact stated that the vehicle was jerking upon depression of the accelerator pedal. There was an abnormal knocking sound coming from the engine. The vehicle had been towed to several dealers where multiple repairs were performed; however, the failure returned after each repair. The vehicle was eventually diagnosed with engine failure and the contact was given an estimate for the repair. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was approximately 200.
Corrective Action:
The contact owns a 2017 Ford Focus. The contact stated that since purchasing the vehicle, the check engine light had remained on the instrument panel. The vehicle was taken to a dealer where the vehicle was diagnosed with a defective engine hose. The contact was unable to repair the vehicle. Since the initial failure, the contact stated the engine Auto Stop/Start feature had failed to operate as needed and the engine failed to start as designed while at a stop light. In addition, the contact stated that the vehicle was jerking upon depression of the accelerator pedal. There was an abnormal knocking sound coming from the engine. The vehicle had been towed to several dealers where multiple repairs were performed; however, the failure returned after each repair. The vehicle was eventually diagnosed with engine failure and the contact was given an estimate for the repair. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was approximately 200.
Additional Notes:
The contact owns a 2017 Ford Focus. The contact stated that since purchasing the vehicle, the check engine light had remained on the instrument panel. The vehicle was taken to a dealer where the vehicle was diagnosed with a defective engine hose. The contact was unable to repair the vehicle. Since the initial failure, the contact stated the engine Auto Stop/Start feature had failed to operate as needed and the engine failed to start as designed while at a stop light. In addition, the contact stated that the vehicle was jerking upon depression of the accelerator pedal. There was an abnormal knocking sound coming from the engine. The vehicle had been towed to several dealers where multiple repairs were performed; however, the failure returned after each repair. The vehicle was eventually diagnosed with engine failure and the contact was given an estimate for the repair. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was approximately 200.
Mfg Campaign: 11606431
Recall Date: Aug 5, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
See attached document for complaint
Corrective Action:
See attached document for complaint
Additional Notes:
See attached document for complaint
Mfg Campaign: 11606565
Recall Date: Aug 5, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
Potential Consequences:
See attached document for complaint
Corrective Action:
See attached document for complaint
Additional Notes:
See attached document for complaint
Mfg Campaign: 11606565
Recall Date: Aug 5, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
My car, which has just over 70,000 miles on it, has a malfunctioning transmission, often stalling, revving, failing to shift gears or reverse, and other issues, putting me and my passengers in potentially dangerous situations. I have taken my car to the mechanic twice and after replacing the clutches, the clutch motors, and the TCM, the problem has only worsened and he’s verified that the problem lies in the transmission itself.
Corrective Action:
My car, which has just over 70,000 miles on it, has a malfunctioning transmission, often stalling, revving, failing to shift gears or reverse, and other issues, putting me and my passengers in potentially dangerous situations. I have taken my car to the mechanic twice and after replacing the clutches, the clutch motors, and the TCM, the problem has only worsened and he’s verified that the problem lies in the transmission itself.
Additional Notes:
My car, which has just over 70,000 miles on it, has a malfunctioning transmission, often stalling, revving, failing to shift gears or reverse, and other issues, putting me and my passengers in potentially dangerous situations. I have taken my car to the mechanic twice and after replacing the clutches, the clutch motors, and the TCM, the problem has only worsened and he’s verified that the problem lies in the transmission itself.
Mfg Campaign: 11606307
Recall Date: Aug 3, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle shut off. The contact stated that the check engine and oil pressure warning lights illuminated. The vehicle was not drivable and was towed to a dealer to be diagnosed. The contact was informed that the spark plugs needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was unknown.
Corrective Action:
The contact owns a 2017 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle shut off. The contact stated that the check engine and oil pressure warning lights illuminated. The vehicle was not drivable and was towed to a dealer to be diagnosed. The contact was informed that the spark plugs needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was unknown.
Additional Notes:
The contact owns a 2017 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle shut off. The contact stated that the check engine and oil pressure warning lights illuminated. The vehicle was not drivable and was towed to a dealer to be diagnosed. The contact was informed that the spark plugs needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was unknown.
Mfg Campaign: 11606197
Recall Date: Aug 2, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with no warning light illuminated. The vehicle was towed to the dealer where the vehicle was not diagnosed, and the vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,462. VIN tool confirms part not available.
Corrective Action:
The contact owns a 2017 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with no warning light illuminated. The vehicle was towed to the dealer where the vehicle was not diagnosed, and the vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,462. VIN tool confirms part not available.
Additional Notes:
The contact owns a 2017 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with no warning light illuminated. The vehicle was towed to the dealer where the vehicle was not diagnosed, and the vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,462. VIN tool confirms part not available.
Mfg Campaign: 11605742
Recall Date: Jul 31, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The transmission is failing , it says to service now. I went And got a quote and I might as well get a new car =(
Corrective Action:
The transmission is failing , it says to service now. I went And got a quote and I might as well get a new car =(
Additional Notes:
The transmission is failing , it says to service now. I went And got a quote and I might as well get a new car =(
Mfg Campaign: 11605496
Recall Date: Jul 30, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Start transmission bucks under load and stalls out bad clutch forks
Corrective Action:
Start transmission bucks under load and stalls out bad clutch forks
Additional Notes:
Start transmission bucks under load and stalls out bad clutch forks
Mfg Campaign: 11604938
Recall Date: Jul 28, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The car was not picking up speed on the freeway; having issues shifting. Make me stop on the freeway putting me at risk of an accident. I was able to go to the shoulder. on the dashboard, I have a message saying the transmission overheated, wait for 5 minutes. I did wait and the car started again. I took it to the dealer and they told me it was a failure of the Module. AE8Z*7Z369*FMODULE - TRANSMISSION CONTROL. TR26 TCM - Replace/Program DPS6 This should not happen in a car with only 100K miles. Also, there should be a recall because it is dangerous for the people when the car almost stops in the middle of the freeway.
Corrective Action:
The car was not picking up speed on the freeway; having issues shifting. Make me stop on the freeway putting me at risk of an accident. I was able to go to the shoulder. on the dashboard, I have a message saying the transmission overheated, wait for 5 minutes. I did wait and the car started again. I took it to the dealer and they told me it was a failure of the Module. AE8Z*7Z369*FMODULE - TRANSMISSION CONTROL. TR26 TCM - Replace/Program DPS6 This should not happen in a car with only 100K miles. Also, there should be a recall because it is dangerous for the people when the car almost stops in the middle of the freeway.
Additional Notes:
The car was not picking up speed on the freeway; having issues shifting. Make me stop on the freeway putting me at risk of an accident. I was able to go to the shoulder. on the dashboard, I have a message saying the transmission overheated, wait for 5 minutes. I did wait and the car started again. I took it to the dealer and they told me it was a failure of the Module. AE8Z*7Z369*FMODULE - TRANSMISSION CONTROL. TR26 TCM - Replace/Program DPS6 This should not happen in a car with only 100K miles. Also, there should be a recall because it is dangerous for the people when the car almost stops in the middle of the freeway.
Mfg Campaign: 11604107
Recall Date: Jul 23, 2024
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
my transmission started slipping like it was in neutral and coming to a stop when it downshifted to low gear it would lunge forward the ford garage said it was tcm but didnt have the part i dont know what to do i need a car
Corrective Action:
my transmission started slipping like it was in neutral and coming to a stop when it downshifted to low gear it would lunge forward the ford garage said it was tcm but didnt have the part i dont know what to do i need a car
Additional Notes:
my transmission started slipping like it was in neutral and coming to a stop when it downshifted to low gear it would lunge forward the ford garage said it was tcm but didnt have the part i dont know what to do i need a car
Mfg Campaign: 11603434
Recall Date: Jul 19, 2024
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
my transmission started slipping like it was in neutral and coming to a stop when it downshifted to low gear it would lunge forward the ford garage said it was tcm but didnt have the part i dont know what to do i need a car
Corrective Action:
my transmission started slipping like it was in neutral and coming to a stop when it downshifted to low gear it would lunge forward the ford garage said it was tcm but didnt have the part i dont know what to do i need a car
Additional Notes:
my transmission started slipping like it was in neutral and coming to a stop when it downshifted to low gear it would lunge forward the ford garage said it was tcm but didnt have the part i dont know what to do i need a car
Mfg Campaign: 11603434
Recall Date: Jul 19, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Ford Focus. The contact stated while driving 50 MPH, the vehicle lost motive power with the check engine warning light illuminated. The vehicle was steered to the side of the road before stalling. The vehicle was not able to be restarted. The contact attempted to jumpstart the vehicle however, the vehicle failed to start. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the engine had seized, and that an unknown part needed to be replaced. The vehicle was not repaired. The vehicle was towed to a dealer where it was determined that the engine needed to be replaced. The manufacturer was notified of the failure. The manufacturer was notified of the failure. The failure mileage was 93,000.
Corrective Action:
The contact owns a 2017 Ford Focus. The contact stated while driving 50 MPH, the vehicle lost motive power with the check engine warning light illuminated. The vehicle was steered to the side of the road before stalling. The vehicle was not able to be restarted. The contact attempted to jumpstart the vehicle however, the vehicle failed to start. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the engine had seized, and that an unknown part needed to be replaced. The vehicle was not repaired. The vehicle was towed to a dealer where it was determined that the engine needed to be replaced. The manufacturer was notified of the failure. The manufacturer was notified of the failure. The failure mileage was 93,000.
Additional Notes:
The contact owns a 2017 Ford Focus. The contact stated while driving 50 MPH, the vehicle lost motive power with the check engine warning light illuminated. The vehicle was steered to the side of the road before stalling. The vehicle was not able to be restarted. The contact attempted to jumpstart the vehicle however, the vehicle failed to start. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the engine had seized, and that an unknown part needed to be replaced. The vehicle was not repaired. The vehicle was towed to a dealer where it was determined that the engine needed to be replaced. The manufacturer was notified of the failure. The manufacturer was notified of the failure. The failure mileage was 93,000.
Mfg Campaign: 11603212
Recall Date: Jul 18, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2017 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2017 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11602259
Recall Date: Jul 15, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2017 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2017 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11602296
Recall Date: Jul 15, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving 60 MPH, the vehicle stalled with the check engine warning light illuminated. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2017 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving 60 MPH, the vehicle stalled with the check engine warning light illuminated. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2017 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving 60 MPH, the vehicle stalled with the check engine warning light illuminated. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000. VIN tool confirms parts not available.
Mfg Campaign: 11600813
Recall Date: Jul 10, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2017 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2017 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11600436
Recall Date: Jul 9, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Ford Focus. The contact stated while driving 70 MPH, the vehicle went into LIMP Mode. The contact stated that the vehicle unexpectedly shifted out of gear. Additionally, the engine was overheating. The contact stated that the vehicle failed to accelerate as intended with the check engine warning light illuminated. The contact called the local dealer and was informed there was no warranty coverage on the vehicle. The vehicle was diagnosed by a mechanic and it was determined that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was contacted. The failure mileage was approximately 79,000.
Corrective Action:
The contact owns a 2017 Ford Focus. The contact stated while driving 70 MPH, the vehicle went into LIMP Mode. The contact stated that the vehicle unexpectedly shifted out of gear. Additionally, the engine was overheating. The contact stated that the vehicle failed to accelerate as intended with the check engine warning light illuminated. The contact called the local dealer and was informed there was no warranty coverage on the vehicle. The vehicle was diagnosed by a mechanic and it was determined that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was contacted. The failure mileage was approximately 79,000.
Additional Notes:
The contact owns a 2017 Ford Focus. The contact stated while driving 70 MPH, the vehicle went into LIMP Mode. The contact stated that the vehicle unexpectedly shifted out of gear. Additionally, the engine was overheating. The contact stated that the vehicle failed to accelerate as intended with the check engine warning light illuminated. The contact called the local dealer and was informed there was no warranty coverage on the vehicle. The vehicle was diagnosed by a mechanic and it was determined that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was contacted. The failure mileage was approximately 79,000.
Mfg Campaign: 11598666
Recall Date: Jul 3, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Focus. The contact stated while driving 70 MPH, the vehicle went into LIMP Mode. The contact stated that the vehicle unexpectedly shifted out of gear. Additionally, the engine was overheating. The contact stated that the vehicle failed to accelerate as intended with the check engine warning light illuminated. The contact called the local dealer and was informed there was no warranty coverage on the vehicle. The vehicle was diagnosed by a mechanic and it was determined that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was contacted. The failure mileage was approximately 79,000.
Corrective Action:
The contact owns a 2017 Ford Focus. The contact stated while driving 70 MPH, the vehicle went into LIMP Mode. The contact stated that the vehicle unexpectedly shifted out of gear. Additionally, the engine was overheating. The contact stated that the vehicle failed to accelerate as intended with the check engine warning light illuminated. The contact called the local dealer and was informed there was no warranty coverage on the vehicle. The vehicle was diagnosed by a mechanic and it was determined that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was contacted. The failure mileage was approximately 79,000.
Additional Notes:
The contact owns a 2017 Ford Focus. The contact stated while driving 70 MPH, the vehicle went into LIMP Mode. The contact stated that the vehicle unexpectedly shifted out of gear. Additionally, the engine was overheating. The contact stated that the vehicle failed to accelerate as intended with the check engine warning light illuminated. The contact called the local dealer and was informed there was no warranty coverage on the vehicle. The vehicle was diagnosed by a mechanic and it was determined that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was contacted. The failure mileage was approximately 79,000.
Mfg Campaign: 11598666
Recall Date: Jul 3, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Ford Focus. The contact stated that while driving approximately 20-25 MPH, there was a loud clunking sound coming from underneath the front-end of the vehicle. The contact stated that the gear shifter was shifted into reverse(R); however, the vehicle failed to respond. The dashboard displayed the message, "Default of the Transmission". The vehicle had been taken to the dealer where it was diagnosed that the transmission and catalytic converter had failed and needed to be replaced. The transmission was replaced. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The failure mileage was 142,000.
Corrective Action:
The contact owns a 2017 Ford Focus. The contact stated that while driving approximately 20-25 MPH, there was a loud clunking sound coming from underneath the front-end of the vehicle. The contact stated that the gear shifter was shifted into reverse(R); however, the vehicle failed to respond. The dashboard displayed the message, "Default of the Transmission". The vehicle had been taken to the dealer where it was diagnosed that the transmission and catalytic converter had failed and needed to be replaced. The transmission was replaced. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The failure mileage was 142,000.
Additional Notes:
The contact owns a 2017 Ford Focus. The contact stated that while driving approximately 20-25 MPH, there was a loud clunking sound coming from underneath the front-end of the vehicle. The contact stated that the gear shifter was shifted into reverse(R); however, the vehicle failed to respond. The dashboard displayed the message, "Default of the Transmission". The vehicle had been taken to the dealer where it was diagnosed that the transmission and catalytic converter had failed and needed to be replaced. The transmission was replaced. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The failure mileage was 142,000.
Mfg Campaign: 11598680
Recall Date: Jul 3, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
Potential Consequences:
The contact owns a 2017 Ford Focus. The contact stated that while driving approximately 20-25 MPH, there was a loud clunking sound coming from underneath the front-end of the vehicle. The contact stated that the gear shifter was shifted into reverse(R); however, the vehicle failed to respond. The dashboard displayed the message, "Default of the Transmission". The vehicle had been taken to the dealer where it was diagnosed that the transmission and catalytic converter had failed and needed to be replaced. The transmission was replaced. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The failure mileage was 142,000.
Corrective Action:
The contact owns a 2017 Ford Focus. The contact stated that while driving approximately 20-25 MPH, there was a loud clunking sound coming from underneath the front-end of the vehicle. The contact stated that the gear shifter was shifted into reverse(R); however, the vehicle failed to respond. The dashboard displayed the message, "Default of the Transmission". The vehicle had been taken to the dealer where it was diagnosed that the transmission and catalytic converter had failed and needed to be replaced. The transmission was replaced. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The failure mileage was 142,000.
Additional Notes:
The contact owns a 2017 Ford Focus. The contact stated that while driving approximately 20-25 MPH, there was a loud clunking sound coming from underneath the front-end of the vehicle. The contact stated that the gear shifter was shifted into reverse(R); however, the vehicle failed to respond. The dashboard displayed the message, "Default of the Transmission". The vehicle had been taken to the dealer where it was diagnosed that the transmission and catalytic converter had failed and needed to be replaced. The transmission was replaced. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The failure mileage was 142,000.
Mfg Campaign: 11598680
Recall Date: Jul 3, 2024
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