Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S64
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S22
Recall Date: Jul 5, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus vehicles equipped with a 1.0L Fox GTDI engine and a 6-speed manual transmission. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S07
Recall Date: Nov 28, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S32
Recall Date: Oct 22, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017 Focus vehicles. The rear left side seat back frame may have an insufficient weld between the outboard pivot bracket and the pivot nut joint, resulting in the seat back having reduced strength. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17C13
Recall Date: Aug 28, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C13
Recall Date: Sep 28, 2016
Consumer Complaints
1.1K ComplaintsFord Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Ford Focus. The contact stated while operating the vehicle, the message "Transmission Overheating" was displayed, and the vehicle lost motive power. Additionally, the check engine warning light illuminated, and the gear was stuck, and the vehicle failed to properly accelerate. The vehicle was towed to the local mechanic who diagnosed the vehicle and determined that the clutch had fractured. The contact stated the vehicle was taken to the dealer several times, but the failure could not be duplicated. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure. The approximate failure mileage was 98,000.
Corrective Action:
The contact owns a 2017 Ford Focus. The contact stated while operating the vehicle, the message "Transmission Overheating" was displayed, and the vehicle lost motive power. Additionally, the check engine warning light illuminated, and the gear was stuck, and the vehicle failed to properly accelerate. The vehicle was towed to the local mechanic who diagnosed the vehicle and determined that the clutch had fractured. The contact stated the vehicle was taken to the dealer several times, but the failure could not be duplicated. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure. The approximate failure mileage was 98,000.
Additional Notes:
The contact owns a 2017 Ford Focus. The contact stated while operating the vehicle, the message "Transmission Overheating" was displayed, and the vehicle lost motive power. Additionally, the check engine warning light illuminated, and the gear was stuck, and the vehicle failed to properly accelerate. The vehicle was towed to the local mechanic who diagnosed the vehicle and determined that the clutch had fractured. The contact stated the vehicle was taken to the dealer several times, but the failure could not be duplicated. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure. The approximate failure mileage was 98,000.
Mfg Campaign: 11570080
Recall Date: Feb 5, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Focus. The contact stated that while operating the vehicle, the timing belt and engine oil pump belt fractured, and the vehicle lost oil pressure and the engine failed. The oil pressure, check engine, and battery warning lights illuminated. The vehicle was towed to a local mechanic and was diagnosed with engine failure. The vehicle was repaired. The contact referenced NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) as a possible solution however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The approximate failure mileage was 86,600.
Corrective Action:
The contact owns a 2017 Ford Focus. The contact stated that while operating the vehicle, the timing belt and engine oil pump belt fractured, and the vehicle lost oil pressure and the engine failed. The oil pressure, check engine, and battery warning lights illuminated. The vehicle was towed to a local mechanic and was diagnosed with engine failure. The vehicle was repaired. The contact referenced NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) as a possible solution however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The approximate failure mileage was 86,600.
Additional Notes:
The contact owns a 2017 Ford Focus. The contact stated that while operating the vehicle, the timing belt and engine oil pump belt fractured, and the vehicle lost oil pressure and the engine failed. The oil pressure, check engine, and battery warning lights illuminated. The vehicle was towed to a local mechanic and was diagnosed with engine failure. The vehicle was repaired. The contact referenced NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) as a possible solution however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The approximate failure mileage was 86,600.
Mfg Campaign: 11570108
Recall Date: Feb 5, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I have a 2017 ford focus s the transmission has went out 3 times was fixed 30 days after buying the car and transmission recently went out again taken back to Tom wood ford where the car was purchased and they said the clutches was out in the transmission they replaced them got car back drove 5 miles and transmission went out again toward it back to dealer and not they say transmission module no good they replaced it for 949.00 and went to plug it in ford change the plug from the size plug that was in there now they have to change the wiring harnesses and want me to pay for it this is the 6 speed powershift transmission that has had issues in the focus and Fiesta since 2008 and it keeps burning out please there needs to be a recall on this transmission as it can and will go out at anytime and mutiple times and could go out in traffic and cause a very serious crash this is a major safty issue as it pertains to the drive ability of the vehicle. As it has now stop working 3 times in less then 2 years of owning the car.i have even contacted ford corporate customer service.
Corrective Action:
I have a 2017 ford focus s the transmission has went out 3 times was fixed 30 days after buying the car and transmission recently went out again taken back to Tom wood ford where the car was purchased and they said the clutches was out in the transmission they replaced them got car back drove 5 miles and transmission went out again toward it back to dealer and not they say transmission module no good they replaced it for 949.00 and went to plug it in ford change the plug from the size plug that was in there now they have to change the wiring harnesses and want me to pay for it this is the 6 speed powershift transmission that has had issues in the focus and Fiesta since 2008 and it keeps burning out please there needs to be a recall on this transmission as it can and will go out at anytime and mutiple times and could go out in traffic and cause a very serious crash this is a major safty issue as it pertains to the drive ability of the vehicle. As it has now stop working 3 times in less then 2 years of owning the car.i have even contacted ford corporate customer service.
Additional Notes:
I have a 2017 ford focus s the transmission has went out 3 times was fixed 30 days after buying the car and transmission recently went out again taken back to Tom wood ford where the car was purchased and they said the clutches was out in the transmission they replaced them got car back drove 5 miles and transmission went out again toward it back to dealer and not they say transmission module no good they replaced it for 949.00 and went to plug it in ford change the plug from the size plug that was in there now they have to change the wiring harnesses and want me to pay for it this is the 6 speed powershift transmission that has had issues in the focus and Fiesta since 2008 and it keeps burning out please there needs to be a recall on this transmission as it can and will go out at anytime and mutiple times and could go out in traffic and cause a very serious crash this is a major safty issue as it pertains to the drive ability of the vehicle. As it has now stop working 3 times in less then 2 years of owning the car.i have even contacted ford corporate customer service.
Mfg Campaign: 11569247
Recall Date: Feb 1, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Focus. The contact stated while driving at an undisclosed speed, the low oil warning light illuminated on the instrument panel. After which, the vehicle lost significant motive power and was unable to accelerate above 30 MPH, prompting the contact to pull to the shoulder of the roadway to have the vehicle towed. The low-oil warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the oil pump resulting in damages to the engine, requiring the replacement of the engine long block. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) and the VIN was included; however, parts were not yet available. The manufacturer was notified of the failure and a case was opened. The contact was also informed that since the failure had already occurred, a partial financial assistance to cover the cost of the repair would be provided. The failure mileage was 80,000.
Corrective Action:
The contact owns a 2017 Ford Focus. The contact stated while driving at an undisclosed speed, the low oil warning light illuminated on the instrument panel. After which, the vehicle lost significant motive power and was unable to accelerate above 30 MPH, prompting the contact to pull to the shoulder of the roadway to have the vehicle towed. The low-oil warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the oil pump resulting in damages to the engine, requiring the replacement of the engine long block. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) and the VIN was included; however, parts were not yet available. The manufacturer was notified of the failure and a case was opened. The contact was also informed that since the failure had already occurred, a partial financial assistance to cover the cost of the repair would be provided. The failure mileage was 80,000.
Additional Notes:
The contact owns a 2017 Ford Focus. The contact stated while driving at an undisclosed speed, the low oil warning light illuminated on the instrument panel. After which, the vehicle lost significant motive power and was unable to accelerate above 30 MPH, prompting the contact to pull to the shoulder of the roadway to have the vehicle towed. The low-oil warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the oil pump resulting in damages to the engine, requiring the replacement of the engine long block. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) and the VIN was included; however, parts were not yet available. The manufacturer was notified of the failure and a case was opened. The contact was also informed that since the failure had already occurred, a partial financial assistance to cover the cost of the repair would be provided. The failure mileage was 80,000.
Mfg Campaign: 11568765
Recall Date: Jan 30, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
To whom this may concern The system that has failed is the power train, more specific the transmission/ clutches inside of transmission. This has put my safety at risk because the car will not want to pull out sometimes its very jumpy and hesitant. It loses its power and the transmission just slips in gear like it's in neutral but you van feel it slipping trying to go. I think it is ridiculous that this has been an ongoing issue with ford cars since 2012 and it seems they won't do anything to fix the problem besides slap another clutch in for the same thing to happen down the road this is a scam it costs around 4500 to have tranny and clutches replaced by a dealership and the car doesn't even have 80000 miles on it. There is no reason an AUTOMATIC car should be chewing itself apart every 80k for it to be taken and have a new transmission installed thats a big ask for someone who bought their car and relies solely on that vehicle for daily travel. And then add the stress now trying to figure out and wonder when and where this vehicle will leave you stranded or sitting next which is also a safety issue because the car will actually not even start at times because the "clutch" in an automatic car is stuck engaged. The codes were read multiple times all finding the same issue for clutch B stuck engaged/ clutch b friction element stuck on. The problem doesn't need reproduced it never left . The car is being taken to place of purchase feb 5, no other issues or warnings have been visible prior to 2 days ago when it started the issue. It now will not go in reverse at all, just acts like it's in neutral . The warning lamp illuminated right after putting into reverse and it just reved and wouldn't move. My fiance has a 2012 focus and has had all the same exact problems but his is the slap shift. Could someone please look into this because it seems like ford is just throwing ideas at it hoping one works and I think that is crazy ford NEEDS to solve this the right way
Corrective Action:
To whom this may concern The system that has failed is the power train, more specific the transmission/ clutches inside of transmission. This has put my safety at risk because the car will not want to pull out sometimes its very jumpy and hesitant. It loses its power and the transmission just slips in gear like it's in neutral but you van feel it slipping trying to go. I think it is ridiculous that this has been an ongoing issue with ford cars since 2012 and it seems they won't do anything to fix the problem besides slap another clutch in for the same thing to happen down the road this is a scam it costs around 4500 to have tranny and clutches replaced by a dealership and the car doesn't even have 80000 miles on it. There is no reason an AUTOMATIC car should be chewing itself apart every 80k for it to be taken and have a new transmission installed thats a big ask for someone who bought their car and relies solely on that vehicle for daily travel. And then add the stress now trying to figure out and wonder when and where this vehicle will leave you stranded or sitting next which is also a safety issue because the car will actually not even start at times because the "clutch" in an automatic car is stuck engaged. The codes were read multiple times all finding the same issue for clutch B stuck engaged/ clutch b friction element stuck on. The problem doesn't need reproduced it never left . The car is being taken to place of purchase feb 5, no other issues or warnings have been visible prior to 2 days ago when it started the issue. It now will not go in reverse at all, just acts like it's in neutral . The warning lamp illuminated right after putting into reverse and it just reved and wouldn't move. My fiance has a 2012 focus and has had all the same exact problems but his is the slap shift. Could someone please look into this because it seems like ford is just throwing ideas at it hoping one works and I think that is crazy ford NEEDS to solve this the right way
Additional Notes:
To whom this may concern The system that has failed is the power train, more specific the transmission/ clutches inside of transmission. This has put my safety at risk because the car will not want to pull out sometimes its very jumpy and hesitant. It loses its power and the transmission just slips in gear like it's in neutral but you van feel it slipping trying to go. I think it is ridiculous that this has been an ongoing issue with ford cars since 2012 and it seems they won't do anything to fix the problem besides slap another clutch in for the same thing to happen down the road this is a scam it costs around 4500 to have tranny and clutches replaced by a dealership and the car doesn't even have 80000 miles on it. There is no reason an AUTOMATIC car should be chewing itself apart every 80k for it to be taken and have a new transmission installed thats a big ask for someone who bought their car and relies solely on that vehicle for daily travel. And then add the stress now trying to figure out and wonder when and where this vehicle will leave you stranded or sitting next which is also a safety issue because the car will actually not even start at times because the "clutch" in an automatic car is stuck engaged. The codes were read multiple times all finding the same issue for clutch B stuck engaged/ clutch b friction element stuck on. The problem doesn't need reproduced it never left . The car is being taken to place of purchase feb 5, no other issues or warnings have been visible prior to 2 days ago when it started the issue. It now will not go in reverse at all, just acts like it's in neutral . The warning lamp illuminated right after putting into reverse and it just reved and wouldn't move. My fiance has a 2012 focus and has had all the same exact problems but his is the slap shift. Could someone please look into this because it seems like ford is just throwing ideas at it hoping one works and I think that is crazy ford NEEDS to solve this the right way
Mfg Campaign: 11568109
Recall Date: Jan 26, 2024
Ford Motor Company
Defect Description:
FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:CANISTER
Potential Consequences:
The contact owns a 2017 Ford Focus. The contact stated that when the vehicle was started, the check engine warning light illuminated. The vehicle was taken to an Auto Zone where a handheld diagnostic tool confirmed that the Evap canister control purge valve needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 58,000.
Corrective Action:
The contact owns a 2017 Ford Focus. The contact stated that when the vehicle was started, the check engine warning light illuminated. The vehicle was taken to an Auto Zone where a handheld diagnostic tool confirmed that the Evap canister control purge valve needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 58,000.
Additional Notes:
The contact owns a 2017 Ford Focus. The contact stated that when the vehicle was started, the check engine warning light illuminated. The vehicle was taken to an Auto Zone where a handheld diagnostic tool confirmed that the Evap canister control purge valve needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 58,000.
Mfg Campaign: 11567705
Recall Date: Jan 25, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I bought this car a few months ago with no problems from a used car dealership in Kentucky. A few days later the check engine light came on and the turbo was not working. Turbo was replaced and the vacuum lines were found to be full of oil and rubber causing the waste gate actuator to not release vacuum which in turn burnt up the turbo. It's been about 1,000 miles and now I getting an underboost code while driving of P0299. The turbo appears to be failing again. I have found more rubber and oil in the vacuum lines along with buildup inside the vacuum pump. This appears to be coming from the wet rubber belt inside the engine. I have stopped driving it while waiting on the oil pump wet belt recall. The turbo failure is related directly to this problem with the oil pump belt due to clogging up the vacuum pump and vacuum lines.
Corrective Action:
I bought this car a few months ago with no problems from a used car dealership in Kentucky. A few days later the check engine light came on and the turbo was not working. Turbo was replaced and the vacuum lines were found to be full of oil and rubber causing the waste gate actuator to not release vacuum which in turn burnt up the turbo. It's been about 1,000 miles and now I getting an underboost code while driving of P0299. The turbo appears to be failing again. I have found more rubber and oil in the vacuum lines along with buildup inside the vacuum pump. This appears to be coming from the wet rubber belt inside the engine. I have stopped driving it while waiting on the oil pump wet belt recall. The turbo failure is related directly to this problem with the oil pump belt due to clogging up the vacuum pump and vacuum lines.
Additional Notes:
I bought this car a few months ago with no problems from a used car dealership in Kentucky. A few days later the check engine light came on and the turbo was not working. Turbo was replaced and the vacuum lines were found to be full of oil and rubber causing the waste gate actuator to not release vacuum which in turn burnt up the turbo. It's been about 1,000 miles and now I getting an underboost code while driving of P0299. The turbo appears to be failing again. I have found more rubber and oil in the vacuum lines along with buildup inside the vacuum pump. This appears to be coming from the wet rubber belt inside the engine. I have stopped driving it while waiting on the oil pump wet belt recall. The turbo failure is related directly to this problem with the oil pump belt due to clogging up the vacuum pump and vacuum lines.
Mfg Campaign: 11567565
Recall Date: Jan 24, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I acquired the Ford Focus 2017 from Envision Toyota in Milpitas, California, in November 2022. In August 2023, the vehicle experienced an engine failure at 53,000 miles. Subsequently, the car was at the Ford dealership for an extended period until the engine replacement was completed by the end of October 2023. Upon retrieving the car on [XXX], 2023, I encountered various issues, including coolant leakage, problems with coolant pressure, braking issues (resulting in extensive vibrations), and the engine stalling in traffic. While the coolant problem was eventually resolved after four additional visits to the dealership, involving adjustments to pressure, replacement of thermostats, sensors, and the cooling reservoir, the persistent issues with the engine stalling and braking were not addressed, even after multiple extended visits to the dealership. Despite having the car for several weeks during each visit, the problems persisted. We retrieved the car before Christmas and reported the ongoing issues to the dealership, but due to international travel plans, I was unable to return the car for further inspection. We have returned from our travels on [XXX] 2024. On [XXX], 2024, my son was driving to the gym with friends when, while in a central left turn lane to enter the gym, the engine failed again. Unfortunately, another vehicle approaching from the right side collided with him, while he was stationary, resulting in the total loss of the car. In November 2023, I initiated a case with Ford, requesting them to repurchase the vehicle due to numerous safety concerns, and the case number is [XXX]. Despite reporting issues to both Ford and the dealership (which was able to reproduce them), resolution has been delayed, and Ford seems to be procrastinating in addressing the situation. It is crucial to note that the Ford Focus SE 2017 model appears to have inherent issues with gaskets, and it appears that Ford may be concealing these concerns. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C.
Corrective Action:
I acquired the Ford Focus 2017 from Envision Toyota in Milpitas, California, in November 2022. In August 2023, the vehicle experienced an engine failure at 53,000 miles. Subsequently, the car was at the Ford dealership for an extended period until the engine replacement was completed by the end of October 2023. Upon retrieving the car on [XXX], 2023, I encountered various issues, including coolant leakage, problems with coolant pressure, braking issues (resulting in extensive vibrations), and the engine stalling in traffic. While the coolant problem was eventually resolved after four additional visits to the dealership, involving adjustments to pressure, replacement of thermostats, sensors, and the cooling reservoir, the persistent issues with the engine stalling and braking were not addressed, even after multiple extended visits to the dealership. Despite having the car for several weeks during each visit, the problems persisted. We retrieved the car before Christmas and reported the ongoing issues to the dealership, but due to international travel plans, I was unable to return the car for further inspection. We have returned from our travels on [XXX] 2024. On [XXX], 2024, my son was driving to the gym with friends when, while in a central left turn lane to enter the gym, the engine failed again. Unfortunately, another vehicle approaching from the right side collided with him, while he was stationary, resulting in the total loss of the car. In November 2023, I initiated a case with Ford, requesting them to repurchase the vehicle due to numerous safety concerns, and the case number is [XXX]. Despite reporting issues to both Ford and the dealership (which was able to reproduce them), resolution has been delayed, and Ford seems to be procrastinating in addressing the situation. It is crucial to note that the Ford Focus SE 2017 model appears to have inherent issues with gaskets, and it appears that Ford may be concealing these concerns. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C.
Additional Notes:
I acquired the Ford Focus 2017 from Envision Toyota in Milpitas, California, in November 2022. In August 2023, the vehicle experienced an engine failure at 53,000 miles. Subsequently, the car was at the Ford dealership for an extended period until the engine replacement was completed by the end of October 2023. Upon retrieving the car on [XXX], 2023, I encountered various issues, including coolant leakage, problems with coolant pressure, braking issues (resulting in extensive vibrations), and the engine stalling in traffic. While the coolant problem was eventually resolved after four additional visits to the dealership, involving adjustments to pressure, replacement of thermostats, sensors, and the cooling reservoir, the persistent issues with the engine stalling and braking were not addressed, even after multiple extended visits to the dealership. Despite having the car for several weeks during each visit, the problems persisted. We retrieved the car before Christmas and reported the ongoing issues to the dealership, but due to international travel plans, I was unable to return the car for further inspection. We have returned from our travels on [XXX] 2024. On [XXX], 2024, my son was driving to the gym with friends when, while in a central left turn lane to enter the gym, the engine failed again. Unfortunately, another vehicle approaching from the right side collided with him, while he was stationary, resulting in the total loss of the car. In November 2023, I initiated a case with Ford, requesting them to repurchase the vehicle due to numerous safety concerns, and the case number is [XXX]. Despite reporting issues to both Ford and the dealership (which was able to reproduce them), resolution has been delayed, and Ford seems to be procrastinating in addressing the situation. It is crucial to note that the Ford Focus SE 2017 model appears to have inherent issues with gaskets, and it appears that Ford may be concealing these concerns. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C.
Mfg Campaign: 11567264
Recall Date: Jan 23, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Good Morning, I hope you are having an amazing day , I first financed this car in 2018 but the car was made in 2017. I searched my vin number to see if my car was a part of the recall list and was not. I have been getting a code P1450 since about 40,000 miles, my car has been stalling upon acceleration since I got it. and I had the part replaced, a year and a half later the code popped up again and I got the part repaired and still the same issues, after the part has been repaired as well as a PCM issue is now happening. My car shudders between the 1 and 2 on the acceleration , this has been happening since I got the car but the salesman told me that this was not an issue and it was normal for the fords to do this. I have been having issues with my car starting up in the mornings mainly a lag in the ignition. I believe my car should have been a part of that list but was not. Please investigate
Corrective Action:
Good Morning, I hope you are having an amazing day , I first financed this car in 2018 but the car was made in 2017. I searched my vin number to see if my car was a part of the recall list and was not. I have been getting a code P1450 since about 40,000 miles, my car has been stalling upon acceleration since I got it. and I had the part replaced, a year and a half later the code popped up again and I got the part repaired and still the same issues, after the part has been repaired as well as a PCM issue is now happening. My car shudders between the 1 and 2 on the acceleration , this has been happening since I got the car but the salesman told me that this was not an issue and it was normal for the fords to do this. I have been having issues with my car starting up in the mornings mainly a lag in the ignition. I believe my car should have been a part of that list but was not. Please investigate
Additional Notes:
Good Morning, I hope you are having an amazing day , I first financed this car in 2018 but the car was made in 2017. I searched my vin number to see if my car was a part of the recall list and was not. I have been getting a code P1450 since about 40,000 miles, my car has been stalling upon acceleration since I got it. and I had the part replaced, a year and a half later the code popped up again and I got the part repaired and still the same issues, after the part has been repaired as well as a PCM issue is now happening. My car shudders between the 1 and 2 on the acceleration , this has been happening since I got the car but the salesman told me that this was not an issue and it was normal for the fords to do this. I have been having issues with my car starting up in the mornings mainly a lag in the ignition. I believe my car should have been a part of that list but was not. Please investigate
Mfg Campaign: 11567319
Recall Date: Jan 23, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Good Morning, I hope you are having an amazing day , I first financed this car in 2018 but the car was made in 2017. I searched my vin number to see if my car was a part of the recall list and was not. I have been getting a code P1450 since about 40,000 miles, my car has been stalling upon acceleration since I got it. and I had the part replaced, a year and a half later the code popped up again and I got the part repaired and still the same issues, after the part has been repaired as well as a PCM issue is now happening. My car shudders between the 1 and 2 on the acceleration , this has been happening since I got the car but the salesman told me that this was not an issue and it was normal for the fords to do this. I have been having issues with my car starting up in the mornings mainly a lag in the ignition. I believe my car should have been a part of that list but was not. Please investigate
Corrective Action:
Good Morning, I hope you are having an amazing day , I first financed this car in 2018 but the car was made in 2017. I searched my vin number to see if my car was a part of the recall list and was not. I have been getting a code P1450 since about 40,000 miles, my car has been stalling upon acceleration since I got it. and I had the part replaced, a year and a half later the code popped up again and I got the part repaired and still the same issues, after the part has been repaired as well as a PCM issue is now happening. My car shudders between the 1 and 2 on the acceleration , this has been happening since I got the car but the salesman told me that this was not an issue and it was normal for the fords to do this. I have been having issues with my car starting up in the mornings mainly a lag in the ignition. I believe my car should have been a part of that list but was not. Please investigate
Additional Notes:
Good Morning, I hope you are having an amazing day , I first financed this car in 2018 but the car was made in 2017. I searched my vin number to see if my car was a part of the recall list and was not. I have been getting a code P1450 since about 40,000 miles, my car has been stalling upon acceleration since I got it. and I had the part replaced, a year and a half later the code popped up again and I got the part repaired and still the same issues, after the part has been repaired as well as a PCM issue is now happening. My car shudders between the 1 and 2 on the acceleration , this has been happening since I got the car but the salesman told me that this was not an issue and it was normal for the fords to do this. I have been having issues with my car starting up in the mornings mainly a lag in the ignition. I believe my car should have been a part of that list but was not. Please investigate
Mfg Campaign: 11567319
Recall Date: Jan 23, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle suddenly shut off. After restarting the vehicle, the check engine warning light remained illuminated before the vehicle stalled again. The vehicle was eventually towed to the local dealer who diagnosed that the engine was faulty, and the engine long block and turbo charger needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 66,533.
Corrective Action:
The contact owns a 2017 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle suddenly shut off. After restarting the vehicle, the check engine warning light remained illuminated before the vehicle stalled again. The vehicle was eventually towed to the local dealer who diagnosed that the engine was faulty, and the engine long block and turbo charger needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 66,533.
Additional Notes:
The contact owns a 2017 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle suddenly shut off. After restarting the vehicle, the check engine warning light remained illuminated before the vehicle stalled again. The vehicle was eventually towed to the local dealer who diagnosed that the engine was faulty, and the engine long block and turbo charger needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 66,533.
Mfg Campaign: 11566549
Recall Date: Jan 19, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I have a recall on my 2017 ford focus that is for the gas tank deformation , this happens because the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system. It jerks , excels and dies when low on or getting gas mostly . Recently it wouldn’t reverse or go over 15 miles and would limp only , not drivable . Codes say it’s clutch b stuck engaged . I took it to the ford dealership and they gave me a 8000 repair bill when I told them I mainly wanted the recall fixed on it and I’d figure out the rest later . They said the recall is not a safety issue and doesn’t have anything to do with the car having issues or driving at all and they are charging me half of the bill for things related to the recall , claiming it isn’t part of the recall (canister purge valve , canister vent , fuel injection cleaning , check engine light being on) . They said they had to redo my appointment for me over the phone because I didn’t put it under the recall appointments and they didn’t include anything about the recall in it . The other half of the bill is them claiming they need to replace the entire clutch .
Corrective Action:
I have a recall on my 2017 ford focus that is for the gas tank deformation , this happens because the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system. It jerks , excels and dies when low on or getting gas mostly . Recently it wouldn’t reverse or go over 15 miles and would limp only , not drivable . Codes say it’s clutch b stuck engaged . I took it to the ford dealership and they gave me a 8000 repair bill when I told them I mainly wanted the recall fixed on it and I’d figure out the rest later . They said the recall is not a safety issue and doesn’t have anything to do with the car having issues or driving at all and they are charging me half of the bill for things related to the recall , claiming it isn’t part of the recall (canister purge valve , canister vent , fuel injection cleaning , check engine light being on) . They said they had to redo my appointment for me over the phone because I didn’t put it under the recall appointments and they didn’t include anything about the recall in it . The other half of the bill is them claiming they need to replace the entire clutch .
Additional Notes:
I have a recall on my 2017 ford focus that is for the gas tank deformation , this happens because the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system. It jerks , excels and dies when low on or getting gas mostly . Recently it wouldn’t reverse or go over 15 miles and would limp only , not drivable . Codes say it’s clutch b stuck engaged . I took it to the ford dealership and they gave me a 8000 repair bill when I told them I mainly wanted the recall fixed on it and I’d figure out the rest later . They said the recall is not a safety issue and doesn’t have anything to do with the car having issues or driving at all and they are charging me half of the bill for things related to the recall , claiming it isn’t part of the recall (canister purge valve , canister vent , fuel injection cleaning , check engine light being on) . They said they had to redo my appointment for me over the phone because I didn’t put it under the recall appointments and they didn’t include anything about the recall in it . The other half of the bill is them claiming they need to replace the entire clutch .
Mfg Campaign: 11565901
Recall Date: Jan 17, 2024
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I have a recall on my 2017 ford focus that is for the gas tank deformation , this happens because the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system. It jerks , excels and dies when low on or getting gas mostly . Recently it wouldn’t reverse or go over 15 miles and would limp only , not drivable . Codes say it’s clutch b stuck engaged . I took it to the ford dealership and they gave me a 8000 repair bill when I told them I mainly wanted the recall fixed on it and I’d figure out the rest later . They said the recall is not a safety issue and doesn’t have anything to do with the car having issues or driving at all and they are charging me half of the bill for things related to the recall , claiming it isn’t part of the recall (canister purge valve , canister vent , fuel injection cleaning , check engine light being on) . They said they had to redo my appointment for me over the phone because I didn’t put it under the recall appointments and they didn’t include anything about the recall in it . The other half of the bill is them claiming they need to replace the entire clutch .
Corrective Action:
I have a recall on my 2017 ford focus that is for the gas tank deformation , this happens because the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system. It jerks , excels and dies when low on or getting gas mostly . Recently it wouldn’t reverse or go over 15 miles and would limp only , not drivable . Codes say it’s clutch b stuck engaged . I took it to the ford dealership and they gave me a 8000 repair bill when I told them I mainly wanted the recall fixed on it and I’d figure out the rest later . They said the recall is not a safety issue and doesn’t have anything to do with the car having issues or driving at all and they are charging me half of the bill for things related to the recall , claiming it isn’t part of the recall (canister purge valve , canister vent , fuel injection cleaning , check engine light being on) . They said they had to redo my appointment for me over the phone because I didn’t put it under the recall appointments and they didn’t include anything about the recall in it . The other half of the bill is them claiming they need to replace the entire clutch .
Additional Notes:
I have a recall on my 2017 ford focus that is for the gas tank deformation , this happens because the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system. It jerks , excels and dies when low on or getting gas mostly . Recently it wouldn’t reverse or go over 15 miles and would limp only , not drivable . Codes say it’s clutch b stuck engaged . I took it to the ford dealership and they gave me a 8000 repair bill when I told them I mainly wanted the recall fixed on it and I’d figure out the rest later . They said the recall is not a safety issue and doesn’t have anything to do with the car having issues or driving at all and they are charging me half of the bill for things related to the recall , claiming it isn’t part of the recall (canister purge valve , canister vent , fuel injection cleaning , check engine light being on) . They said they had to redo my appointment for me over the phone because I didn’t put it under the recall appointments and they didn’t include anything about the recall in it . The other half of the bill is them claiming they need to replace the entire clutch .
Mfg Campaign: 11565901
Recall Date: Jan 17, 2024
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I have a recall on my 2017 ford focus that is for the gas tank deformation , this happens because the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system. It jerks , excels and dies when low on or getting gas mostly . Recently it wouldn’t reverse or go over 15 miles and would limp only , not drivable . Codes say it’s clutch b stuck engaged . I took it to the ford dealership and they gave me a 8000 repair bill when I told them I mainly wanted the recall fixed on it and I’d figure out the rest later . They said the recall is not a safety issue and doesn’t have anything to do with the car having issues or driving at all and they are charging me half of the bill for things related to the recall , claiming it isn’t part of the recall (canister purge valve , canister vent , fuel injection cleaning , check engine light being on) . They said they had to redo my appointment for me over the phone because I didn’t put it under the recall appointments and they didn’t include anything about the recall in it . The other half of the bill is them claiming they need to replace the entire clutch .
Corrective Action:
I have a recall on my 2017 ford focus that is for the gas tank deformation , this happens because the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system. It jerks , excels and dies when low on or getting gas mostly . Recently it wouldn’t reverse or go over 15 miles and would limp only , not drivable . Codes say it’s clutch b stuck engaged . I took it to the ford dealership and they gave me a 8000 repair bill when I told them I mainly wanted the recall fixed on it and I’d figure out the rest later . They said the recall is not a safety issue and doesn’t have anything to do with the car having issues or driving at all and they are charging me half of the bill for things related to the recall , claiming it isn’t part of the recall (canister purge valve , canister vent , fuel injection cleaning , check engine light being on) . They said they had to redo my appointment for me over the phone because I didn’t put it under the recall appointments and they didn’t include anything about the recall in it . The other half of the bill is them claiming they need to replace the entire clutch .
Additional Notes:
I have a recall on my 2017 ford focus that is for the gas tank deformation , this happens because the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system. It jerks , excels and dies when low on or getting gas mostly . Recently it wouldn’t reverse or go over 15 miles and would limp only , not drivable . Codes say it’s clutch b stuck engaged . I took it to the ford dealership and they gave me a 8000 repair bill when I told them I mainly wanted the recall fixed on it and I’d figure out the rest later . They said the recall is not a safety issue and doesn’t have anything to do with the car having issues or driving at all and they are charging me half of the bill for things related to the recall , claiming it isn’t part of the recall (canister purge valve , canister vent , fuel injection cleaning , check engine light being on) . They said they had to redo my appointment for me over the phone because I didn’t put it under the recall appointments and they didn’t include anything about the recall in it . The other half of the bill is them claiming they need to replace the entire clutch .
Mfg Campaign: 11565901
Recall Date: Jan 17, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Ford Focus. The contact stated that while operating the vehicle, the message "Transmission Overheating" was displayed, and the vehicle lost motive power. Additionally, the check engine warning light illuminated, and the vehicle started shuddering, vibrating and failed to properly accelerate. The vehicle was towed to the local dealer who replaced the transmission clutch. The contact stated that the transmission clutch had been replaced on five separate occasions. The manufacturer was notified of the failure. The failure mileage was 50,000.
Corrective Action:
The contact owns a 2017 Ford Focus. The contact stated that while operating the vehicle, the message "Transmission Overheating" was displayed, and the vehicle lost motive power. Additionally, the check engine warning light illuminated, and the vehicle started shuddering, vibrating and failed to properly accelerate. The vehicle was towed to the local dealer who replaced the transmission clutch. The contact stated that the transmission clutch had been replaced on five separate occasions. The manufacturer was notified of the failure. The failure mileage was 50,000.
Additional Notes:
The contact owns a 2017 Ford Focus. The contact stated that while operating the vehicle, the message "Transmission Overheating" was displayed, and the vehicle lost motive power. Additionally, the check engine warning light illuminated, and the vehicle started shuddering, vibrating and failed to properly accelerate. The vehicle was towed to the local dealer who replaced the transmission clutch. The contact stated that the transmission clutch had been replaced on five separate occasions. The manufacturer was notified of the failure. The failure mileage was 50,000.
Mfg Campaign: 11565924
Recall Date: Jan 17, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The belt to open oil pressure valve had all the teeth worn away. No oil was getting to the engine. Where it is located no one could ever check when doing my regular oil changes. Engine had to be replaced.
Corrective Action:
The belt to open oil pressure valve had all the teeth worn away. No oil was getting to the engine. Where it is located no one could ever check when doing my regular oil changes. Engine had to be replaced.
Additional Notes:
The belt to open oil pressure valve had all the teeth worn away. No oil was getting to the engine. Where it is located no one could ever check when doing my regular oil changes. Engine had to be replaced.
Mfg Campaign: 11565595
Recall Date: Jan 15, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I was driving on a highway during rush hour and as I attempted to slow how ever the engine was not responding. The car then alerted me to stop the car as there is issue with the engine and I need to “stop for safety” I pull the call over immediately on the side of a highway & was met by high patrol and a tow company.
Corrective Action:
I was driving on a highway during rush hour and as I attempted to slow how ever the engine was not responding. The car then alerted me to stop the car as there is issue with the engine and I need to “stop for safety” I pull the call over immediately on the side of a highway & was met by high patrol and a tow company.
Additional Notes:
I was driving on a highway during rush hour and as I attempted to slow how ever the engine was not responding. The car then alerted me to stop the car as there is issue with the engine and I need to “stop for safety” I pull the call over immediately on the side of a highway & was met by high patrol and a tow company.
Mfg Campaign: 11565623
Recall Date: Jan 15, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Ford Focus. The contact stated while accelerating the vehicle was shuddering. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the seal and clutch needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the local dealer, and the contact was informed that the warranty had expired. The dealer diagnosed the vehicle and determined that the transmission, clutch, and valve needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred to the NHTSA Hotline. The failure mileage was approximately 22,000. The VIN was not available.
Corrective Action:
The contact owns a 2017 Ford Focus. The contact stated while accelerating the vehicle was shuddering. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the seal and clutch needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the local dealer, and the contact was informed that the warranty had expired. The dealer diagnosed the vehicle and determined that the transmission, clutch, and valve needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred to the NHTSA Hotline. The failure mileage was approximately 22,000. The VIN was not available.
Additional Notes:
The contact owns a 2017 Ford Focus. The contact stated while accelerating the vehicle was shuddering. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the seal and clutch needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the local dealer, and the contact was informed that the warranty had expired. The dealer diagnosed the vehicle and determined that the transmission, clutch, and valve needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred to the NHTSA Hotline. The failure mileage was approximately 22,000. The VIN was not available.
Mfg Campaign: 11564366
Recall Date: Jan 9, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Ford Focus. The contact stated that while his daughter was driving 30 MPH, the engine overheated. The contact stated that the transmission overheated message was displayed. The driver pulled over to the side of the road and allowed the engine and the transmission to cool down before driving to the residence. The vehicle was taken to a local mechanic where it was diagnosed with stage-2 clutch failure. The vehicle was not repaired due to the cost. The vehicle was not included in NHTSA Campaign Number: 18V845000 (Power Train). The manufacturer was made aware of the failure and suggested that the contact call the NHTSA Hotline. The failure mileage was 89,252. The contact noticed that the code on the vehicle before repairing P0805 and were part of recall # 18V845000, wondering why when contacting Ford, they said there was not a recall for the transmission.
Corrective Action:
The contact owns a 2017 Ford Focus. The contact stated that while his daughter was driving 30 MPH, the engine overheated. The contact stated that the transmission overheated message was displayed. The driver pulled over to the side of the road and allowed the engine and the transmission to cool down before driving to the residence. The vehicle was taken to a local mechanic where it was diagnosed with stage-2 clutch failure. The vehicle was not repaired due to the cost. The vehicle was not included in NHTSA Campaign Number: 18V845000 (Power Train). The manufacturer was made aware of the failure and suggested that the contact call the NHTSA Hotline. The failure mileage was 89,252. The contact noticed that the code on the vehicle before repairing P0805 and were part of recall # 18V845000, wondering why when contacting Ford, they said there was not a recall for the transmission.
Additional Notes:
The contact owns a 2017 Ford Focus. The contact stated that while his daughter was driving 30 MPH, the engine overheated. The contact stated that the transmission overheated message was displayed. The driver pulled over to the side of the road and allowed the engine and the transmission to cool down before driving to the residence. The vehicle was taken to a local mechanic where it was diagnosed with stage-2 clutch failure. The vehicle was not repaired due to the cost. The vehicle was not included in NHTSA Campaign Number: 18V845000 (Power Train). The manufacturer was made aware of the failure and suggested that the contact call the NHTSA Hotline. The failure mileage was 89,252. The contact noticed that the code on the vehicle before repairing P0805 and were part of recall # 18V845000, wondering why when contacting Ford, they said there was not a recall for the transmission.
Mfg Campaign: 11564477
Recall Date: Jan 9, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
My 2017 Ford focus oil light came on. I took the car to brad manning Dealership in Dekalb, Illinois. They charged me 160.00 to diagnose the problem. They said that there is an advance recall on my vehicle and Ford knows about the problem with the oil injectors. They reached out to Ford as I also did and was told that they would repair the issue in the second quarter which is from April 2024 to June 2024. The only recourse they offered was to pay the 8,000 plus to replace the engine and get reimbursed in the second quarter. I was told not to drive the car because the engine will lock up and stop wherever. I don't have 8,000 dollars and I can't drive a car that I purchased for Ford that they know is a problem and refuse to fix my car. So, I am without a car to get to work or anywhere else because of Fords manufacturing issues
Corrective Action:
My 2017 Ford focus oil light came on. I took the car to brad manning Dealership in Dekalb, Illinois. They charged me 160.00 to diagnose the problem. They said that there is an advance recall on my vehicle and Ford knows about the problem with the oil injectors. They reached out to Ford as I also did and was told that they would repair the issue in the second quarter which is from April 2024 to June 2024. The only recourse they offered was to pay the 8,000 plus to replace the engine and get reimbursed in the second quarter. I was told not to drive the car because the engine will lock up and stop wherever. I don't have 8,000 dollars and I can't drive a car that I purchased for Ford that they know is a problem and refuse to fix my car. So, I am without a car to get to work or anywhere else because of Fords manufacturing issues
Additional Notes:
My 2017 Ford focus oil light came on. I took the car to brad manning Dealership in Dekalb, Illinois. They charged me 160.00 to diagnose the problem. They said that there is an advance recall on my vehicle and Ford knows about the problem with the oil injectors. They reached out to Ford as I also did and was told that they would repair the issue in the second quarter which is from April 2024 to June 2024. The only recourse they offered was to pay the 8,000 plus to replace the engine and get reimbursed in the second quarter. I was told not to drive the car because the engine will lock up and stop wherever. I don't have 8,000 dollars and I can't drive a car that I purchased for Ford that they know is a problem and refuse to fix my car. So, I am without a car to get to work or anywhere else because of Fords manufacturing issues
Mfg Campaign: 11564230
Recall Date: Jan 8, 2024
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