FORD FOCUS 2017

Complete listing of complaints and recalls for this vehicle

1.1K
Complaints
9
Recalls

Complaints & Recalls

1.1K Complaints 9 Recalls

Official Safety Recalls - Important!

9 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Ford Motor Company
NHTSA Campaign: 23V905000 SAFETY RECALL
139.7K Vehicles Affected
Recall Date: Dec 22, 2023
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.

Potential Risk:
A loss of oil pressure can result in an engine stall and a loss of power braking assist, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the oil pump tensioner assembly and oil pump drive belt, free of charge. If engine failure occurs due to a damaged oil pump belt and/or oil pump belt tensioner, Ford has authorized dealers to replace the engine assembly as an interim repair before the availability of remedy parts for the final repair. This repair will be free of charge (parts and labor). Interim owner notification letters explaining the safety risk were mailed June 20, 2024. A second notice will be sent once remedy parts become available, anticipated in 4th Quarter 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S64.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 23S64
Recall Date: Dec 22, 2023
Ford Motor Company
NHTSA Campaign: 19V515000 SAFETY RECALL
57.5K Vehicles Affected
Recall Date: Jul 5, 2019
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.

Potential Risk:
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
FREE Recall Solution:
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 19S22
Notice Date: Jul 29, 2019
Recall Date: Jul 5, 2019
Ford Motor Company
NHTSA Campaign: 18V845000 SAFETY RECALL
2.8K Vehicles Affected
Recall Date: Nov 28, 2018
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus vehicles equipped with a 1.0L Fox GTDI engine and a 6-speed manual transmission. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.

Potential Risk:
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
FREE Recall Solution:
Ford will notify owners, and dealers will update vehicles with software that detects and prevents prolonged clutch slip, and will replace the clutch, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 18S07. Note: This recall is an expansion of Recall 18V-169.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 18S07
Notice Date: Jan 17, 2019
Recall Date: Nov 28, 2018
Ford Motor Company
NHTSA Campaign: 18V735000 SAFETY RECALL
1.3M Vehicles Affected
Recall Date: Oct 22, 2018
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.

Potential Risk:
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
FREE Recall Solution:
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 18S32
Notice Date: Aug 19, 2019
Recall Date: Oct 22, 2018
Ford Motor Company
NHTSA Campaign: 17V528000 SAFETY RECALL
698 Vehicles Affected
Recall Date: Aug 28, 2017
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2017 Focus vehicles. The rear left side seat back frame may have an insufficient weld between the outboard pivot bracket and the pivot nut joint, resulting in the seat back having reduced strength. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."

Potential Risk:
The reduced seat back strength may increase the risk of injury in the event of a crash.
FREE Recall Solution:
Ford will notify owners, and dealers will inspect and replace the rear second left side rear seat back as necessary, free of charge. The recall began October 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17C13.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 17C13
Notice Date: Oct 10, 2017
Recall Date: Aug 28, 2017
Ford Motor Company
NHTSA Campaign: 16V698000 SAFETY RECALL
64K Vehicles Affected
Recall Date: Sep 28, 2016
Safety Issue:

Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."

Potential Risk:
With only a single press needed, the driver may accidently unlatch the hatchback, increasing the risk of injury to any unsecured passengers in the back.
FREE Recall Solution:
Ford will notify owners, and dealers will reprogram the Body Control Module with updated software, free of charge. The recall began February 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C13.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 16C13
Notice Date: Nov 16, 2016
Recall Date: Sep 28, 2016

Consumer Complaints

1.1K Complaints
Ford Motor Company
Campaign: 11494597 Other
Nov 22, 2022
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Transmission stopped working at 63,777 miles. I was in a freeway when this occurred. Car had to be towed back home. Repair shop wants $8800 to put in a new transmission. Ford extended the warrantee up to 2016 models but refused to extend the 2017 model.

Corrective Action:

Transmission stopped working at 63,777 miles. I was in a freeway when this occurred. Car had to be towed back home. Repair shop wants $8800 to put in a new transmission. Ford extended the warrantee up to 2016 models but refused to extend the 2017 model.

Additional Notes:

Transmission stopped working at 63,777 miles. I was in a freeway when this occurred. Car had to be towed back home. Repair shop wants $8800 to put in a new transmission. Ford extended the warrantee up to 2016 models but refused to extend the 2017 model.

Manufacturer: FORD
Mfg Campaign: 11494597
Notice Date: Nov 22, 2022
Recall Date: Nov 22, 2022
Ford Motor Company
Campaign: 11494320 Other
Nov 20, 2022
Defect Description:

POWER TRAIN

Potential Consequences:

2017 Ford Focus SE with automatic transmission. It shutters when taking off from a complete stop or at low speeds shaking the whole car. With it being hesitant taking off it just isnt safe if you're ever in a situation where you need to get out of the way of an incident. The clutch wears out way to fast. It needs a whole different transmission instead of Fords dual clutch powershift transmission that should have been perfected before putting them into so many cars.

Corrective Action:

2017 Ford Focus SE with automatic transmission. It shutters when taking off from a complete stop or at low speeds shaking the whole car. With it being hesitant taking off it just isnt safe if you're ever in a situation where you need to get out of the way of an incident. The clutch wears out way to fast. It needs a whole different transmission instead of Fords dual clutch powershift transmission that should have been perfected before putting them into so many cars.

Additional Notes:

2017 Ford Focus SE with automatic transmission. It shutters when taking off from a complete stop or at low speeds shaking the whole car. With it being hesitant taking off it just isnt safe if you're ever in a situation where you need to get out of the way of an incident. The clutch wears out way to fast. It needs a whole different transmission instead of Fords dual clutch powershift transmission that should have been perfected before putting them into so many cars.

Manufacturer: FORD
Mfg Campaign: 11494320
Notice Date: Nov 20, 2022
Recall Date: Nov 20, 2022
Ford Motor Company
Campaign: 11494225 Other
Nov 19, 2022
Defect Description:

POWER TRAIN

Potential Consequences:

Car was at highway speed and was given light input to change lanes. With light input, the engine accelerated in an uncontrolled manner, revving to maybe 5000 rpm. The driver had to slam on the brakes to counteract. Result was a rear-end collision with the car in front (Route 95 near Laurel, MD). For what it is worth, the car also gave an "overheating" alarm for the Powershift DCT transmission even though no such alarm had ever appeared previously. So first time alarm on the transmission and the following day this incident with the unintended acceleration. These could be unrelated, but could also be related. With the overheating transmission issue, the car was left sit for 10 minutes and then drove normally. Car also drove normally after the accident. No further abnormal acceleration issues.

Corrective Action:

Car was at highway speed and was given light input to change lanes. With light input, the engine accelerated in an uncontrolled manner, revving to maybe 5000 rpm. The driver had to slam on the brakes to counteract. Result was a rear-end collision with the car in front (Route 95 near Laurel, MD). For what it is worth, the car also gave an "overheating" alarm for the Powershift DCT transmission even though no such alarm had ever appeared previously. So first time alarm on the transmission and the following day this incident with the unintended acceleration. These could be unrelated, but could also be related. With the overheating transmission issue, the car was left sit for 10 minutes and then drove normally. Car also drove normally after the accident. No further abnormal acceleration issues.

Additional Notes:

Car was at highway speed and was given light input to change lanes. With light input, the engine accelerated in an uncontrolled manner, revving to maybe 5000 rpm. The driver had to slam on the brakes to counteract. Result was a rear-end collision with the car in front (Route 95 near Laurel, MD). For what it is worth, the car also gave an "overheating" alarm for the Powershift DCT transmission even though no such alarm had ever appeared previously. So first time alarm on the transmission and the following day this incident with the unintended acceleration. These could be unrelated, but could also be related. With the overheating transmission issue, the car was left sit for 10 minutes and then drove normally. Car also drove normally after the accident. No further abnormal acceleration issues.

Manufacturer: FORD
Mfg Campaign: 11494225
Notice Date: Nov 19, 2022
Recall Date: Nov 19, 2022
Ford Motor Company
Campaign: 11494225 Other
Nov 19, 2022
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

Car was at highway speed and was given light input to change lanes. With light input, the engine accelerated in an uncontrolled manner, revving to maybe 5000 rpm. The driver had to slam on the brakes to counteract. Result was a rear-end collision with the car in front (Route 95 near Laurel, MD). For what it is worth, the car also gave an "overheating" alarm for the Powershift DCT transmission even though no such alarm had ever appeared previously. So first time alarm on the transmission and the following day this incident with the unintended acceleration. These could be unrelated, but could also be related. With the overheating transmission issue, the car was left sit for 10 minutes and then drove normally. Car also drove normally after the accident. No further abnormal acceleration issues.

Corrective Action:

Car was at highway speed and was given light input to change lanes. With light input, the engine accelerated in an uncontrolled manner, revving to maybe 5000 rpm. The driver had to slam on the brakes to counteract. Result was a rear-end collision with the car in front (Route 95 near Laurel, MD). For what it is worth, the car also gave an "overheating" alarm for the Powershift DCT transmission even though no such alarm had ever appeared previously. So first time alarm on the transmission and the following day this incident with the unintended acceleration. These could be unrelated, but could also be related. With the overheating transmission issue, the car was left sit for 10 minutes and then drove normally. Car also drove normally after the accident. No further abnormal acceleration issues.

Additional Notes:

Car was at highway speed and was given light input to change lanes. With light input, the engine accelerated in an uncontrolled manner, revving to maybe 5000 rpm. The driver had to slam on the brakes to counteract. Result was a rear-end collision with the car in front (Route 95 near Laurel, MD). For what it is worth, the car also gave an "overheating" alarm for the Powershift DCT transmission even though no such alarm had ever appeared previously. So first time alarm on the transmission and the following day this incident with the unintended acceleration. These could be unrelated, but could also be related. With the overheating transmission issue, the car was left sit for 10 minutes and then drove normally. Car also drove normally after the accident. No further abnormal acceleration issues.

Manufacturer: FORD
Mfg Campaign: 11494225
Notice Date: Nov 19, 2022
Recall Date: Nov 19, 2022
Ford Motor Company
Campaign: 11494006 Other
Nov 17, 2022
Defect Description:

POWER TRAIN

Potential Consequences:

The contact owns a 2015 Ford Focus. The contact stated that while at a stop light, the "transmission overheating" message was displayed, and the vehicle suddenly stalled. The vehicle was taken to the local mechanic who diagnosed that the transmission control module and transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The failure mileage was 118,000.

Corrective Action:

The contact owns a 2015 Ford Focus. The contact stated that while at a stop light, the "transmission overheating" message was displayed, and the vehicle suddenly stalled. The vehicle was taken to the local mechanic who diagnosed that the transmission control module and transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The failure mileage was 118,000.

Additional Notes:

The contact owns a 2015 Ford Focus. The contact stated that while at a stop light, the "transmission overheating" message was displayed, and the vehicle suddenly stalled. The vehicle was taken to the local mechanic who diagnosed that the transmission control module and transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The failure mileage was 118,000.

Manufacturer: FORD
Mfg Campaign: 11494006
Notice Date: Nov 17, 2022
Recall Date: Nov 17, 2022
Ford Motor Company
Campaign: 11493288 Other
Nov 12, 2022
Defect Description:

POWER TRAIN

Potential Consequences:

this car with 38k on it has a transmission failure. it was very dangerous. the car lost its reverse gear and won't stay in its forward gears. it will jump in and out of drive down to low and then to nothing. i guess this could happen at any time during owning or driving this car. you could be going 70 and the transmission could fail. it would cause a wreck that might kill many on a busy road. there are no parts for this to be fixed. some back order of the computer chip. now i have a low mile car with no way to fix it. plus, this can happen at any time. ford should look into a fix for this problem. i know that there is a recall for the 2016. it should include the 2017 as well.

Corrective Action:

this car with 38k on it has a transmission failure. it was very dangerous. the car lost its reverse gear and won't stay in its forward gears. it will jump in and out of drive down to low and then to nothing. i guess this could happen at any time during owning or driving this car. you could be going 70 and the transmission could fail. it would cause a wreck that might kill many on a busy road. there are no parts for this to be fixed. some back order of the computer chip. now i have a low mile car with no way to fix it. plus, this can happen at any time. ford should look into a fix for this problem. i know that there is a recall for the 2016. it should include the 2017 as well.

Additional Notes:

this car with 38k on it has a transmission failure. it was very dangerous. the car lost its reverse gear and won't stay in its forward gears. it will jump in and out of drive down to low and then to nothing. i guess this could happen at any time during owning or driving this car. you could be going 70 and the transmission could fail. it would cause a wreck that might kill many on a busy road. there are no parts for this to be fixed. some back order of the computer chip. now i have a low mile car with no way to fix it. plus, this can happen at any time. ford should look into a fix for this problem. i know that there is a recall for the 2016. it should include the 2017 as well.

Manufacturer: FORD
Mfg Campaign: 11493288
Notice Date: Nov 12, 2022
Recall Date: Nov 12, 2022
Ford Motor Company
Campaign: 11493185 Other
Nov 11, 2022
Defect Description:

POWER TRAIN

Potential Consequences:

Hi I have ford focus SEL 2017 which I bought in jan02,2020 and since two week my car not get enough power to run while in drive mode sometimes it’s stop middle of road and when press has paddle it not move forward now since one week it getting transmission is overheating stop for 5 minutes now it’s show engine light on dashboard I think it’s I feel like my car transmission slipping

Corrective Action:

Hi I have ford focus SEL 2017 which I bought in jan02,2020 and since two week my car not get enough power to run while in drive mode sometimes it’s stop middle of road and when press has paddle it not move forward now since one week it getting transmission is overheating stop for 5 minutes now it’s show engine light on dashboard I think it’s I feel like my car transmission slipping

Additional Notes:

Hi I have ford focus SEL 2017 which I bought in jan02,2020 and since two week my car not get enough power to run while in drive mode sometimes it’s stop middle of road and when press has paddle it not move forward now since one week it getting transmission is overheating stop for 5 minutes now it’s show engine light on dashboard I think it’s I feel like my car transmission slipping

Manufacturer: FORD
Mfg Campaign: 11493185
Notice Date: Nov 11, 2022
Recall Date: Nov 11, 2022
Ford Motor Company
Campaign: 11492938 Other
Nov 9, 2022
Defect Description:

ENGINE

Potential Consequences:

The contact owns a 2017 Ford Focus. The contact stated that after a routine oil change at the local dealer, while driving approximately 45 MPH, the oil warning light illuminated, and an abnormal sound was heard coming from the front of the vehicle. The vehicle was inoperable and was towed to three different independent mechanics; however, the failure could not be duplicated. The vehicle was then towed to a local dealer, where it was diagnosed that the oil belt and the engine needed to be replaced. The vehicle remained at the local dealer awaiting the repair. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 84,000.

Corrective Action:

The contact owns a 2017 Ford Focus. The contact stated that after a routine oil change at the local dealer, while driving approximately 45 MPH, the oil warning light illuminated, and an abnormal sound was heard coming from the front of the vehicle. The vehicle was inoperable and was towed to three different independent mechanics; however, the failure could not be duplicated. The vehicle was then towed to a local dealer, where it was diagnosed that the oil belt and the engine needed to be replaced. The vehicle remained at the local dealer awaiting the repair. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 84,000.

Additional Notes:

The contact owns a 2017 Ford Focus. The contact stated that after a routine oil change at the local dealer, while driving approximately 45 MPH, the oil warning light illuminated, and an abnormal sound was heard coming from the front of the vehicle. The vehicle was inoperable and was towed to three different independent mechanics; however, the failure could not be duplicated. The vehicle was then towed to a local dealer, where it was diagnosed that the oil belt and the engine needed to be replaced. The vehicle remained at the local dealer awaiting the repair. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 84,000.

Manufacturer: FORD
Mfg Campaign: 11492938
Notice Date: Nov 9, 2022
Recall Date: Nov 9, 2022
Ford Motor Company
Campaign: 11492784 Other
Nov 8, 2022
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Shudder upon acceleration due to faulty clutch pack. even when replaced under warranty the faulty clutch presents the same problem. Causes all kinds of UNKNOWN problems when the car fails to accelerate and/or the clutch assembly fails. Problem has been confirmed multiple times by Ford Dealer. Been inspected by the manufacturer- FORD and deemed unsafe and needing immediate repair. No warning lamps, messages, etc. Car will just do that with no warning.

Corrective Action:

Shudder upon acceleration due to faulty clutch pack. even when replaced under warranty the faulty clutch presents the same problem. Causes all kinds of UNKNOWN problems when the car fails to accelerate and/or the clutch assembly fails. Problem has been confirmed multiple times by Ford Dealer. Been inspected by the manufacturer- FORD and deemed unsafe and needing immediate repair. No warning lamps, messages, etc. Car will just do that with no warning.

Additional Notes:

Shudder upon acceleration due to faulty clutch pack. even when replaced under warranty the faulty clutch presents the same problem. Causes all kinds of UNKNOWN problems when the car fails to accelerate and/or the clutch assembly fails. Problem has been confirmed multiple times by Ford Dealer. Been inspected by the manufacturer- FORD and deemed unsafe and needing immediate repair. No warning lamps, messages, etc. Car will just do that with no warning.

Manufacturer: FORD
Mfg Campaign: 11492784
Notice Date: Nov 8, 2022
Recall Date: Nov 8, 2022
Ford Motor Company
Campaign: 11492153 Other
Nov 3, 2022
Defect Description:

POWER TRAIN

Potential Consequences:

The contact owns a 2017 Ford Focus. The contact stated that while driving at various speeds, the vehicle was shuddering while accelerating. There were no warning lights illuminated. The vehicle was taken to the local dealer, who informed her that the vehicle was working as designed. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic who was unable to replicate the failure. The contact stated that the failure was related to NHTSA Campaign Number: 18V845000 (Power Train). The manufacturer was contacted and referred her to the NHTSA Hotline for assistance. The approximate failure mileage was 70,000.

Corrective Action:

The contact owns a 2017 Ford Focus. The contact stated that while driving at various speeds, the vehicle was shuddering while accelerating. There were no warning lights illuminated. The vehicle was taken to the local dealer, who informed her that the vehicle was working as designed. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic who was unable to replicate the failure. The contact stated that the failure was related to NHTSA Campaign Number: 18V845000 (Power Train). The manufacturer was contacted and referred her to the NHTSA Hotline for assistance. The approximate failure mileage was 70,000.

Additional Notes:

The contact owns a 2017 Ford Focus. The contact stated that while driving at various speeds, the vehicle was shuddering while accelerating. There were no warning lights illuminated. The vehicle was taken to the local dealer, who informed her that the vehicle was working as designed. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic who was unable to replicate the failure. The contact stated that the failure was related to NHTSA Campaign Number: 18V845000 (Power Train). The manufacturer was contacted and referred her to the NHTSA Hotline for assistance. The approximate failure mileage was 70,000.

Manufacturer: FORD
Mfg Campaign: 11492153
Notice Date: Nov 3, 2022
Recall Date: Nov 3, 2022
Ford Motor Company
Campaign: 11492153 Other
Nov 3, 2022
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

The contact owns a 2017 Ford Focus. The contact stated that while driving at various speeds, the vehicle was shuddering while accelerating. There were no warning lights illuminated. The vehicle was taken to the local dealer, who informed her that the vehicle was working as designed. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic who was unable to replicate the failure. The contact stated that the failure was related to NHTSA Campaign Number: 18V845000 (Power Train). The manufacturer was contacted and referred her to the NHTSA Hotline for assistance. The approximate failure mileage was 70,000.

Corrective Action:

The contact owns a 2017 Ford Focus. The contact stated that while driving at various speeds, the vehicle was shuddering while accelerating. There were no warning lights illuminated. The vehicle was taken to the local dealer, who informed her that the vehicle was working as designed. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic who was unable to replicate the failure. The contact stated that the failure was related to NHTSA Campaign Number: 18V845000 (Power Train). The manufacturer was contacted and referred her to the NHTSA Hotline for assistance. The approximate failure mileage was 70,000.

Additional Notes:

The contact owns a 2017 Ford Focus. The contact stated that while driving at various speeds, the vehicle was shuddering while accelerating. There were no warning lights illuminated. The vehicle was taken to the local dealer, who informed her that the vehicle was working as designed. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic who was unable to replicate the failure. The contact stated that the failure was related to NHTSA Campaign Number: 18V845000 (Power Train). The manufacturer was contacted and referred her to the NHTSA Hotline for assistance. The approximate failure mileage was 70,000.

Manufacturer: FORD
Mfg Campaign: 11492153
Notice Date: Nov 3, 2022
Recall Date: Nov 3, 2022
Ford Motor Company
Campaign: 11491927 Other
Nov 2, 2022
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

I am requesting an investigation as to the matter at hand; this letter contains all specifics as related to the vehicle and from the time of purchase to now. The vehicle is currently not in operable conditions and it can be identified as a 2017 Ford Focus SE 4 Cylinders 2 2.0L DI DOHC 122 CID. There was a lawsuit for this car prior and there was a judgment rendered for issues with the vehicle, new issues have arisen since the lawsuit. On or about 9/19/2022 however on or about 10/9/2022 Plaintiff began experiencing issues with the car. On or about 10/16/2022 a mechanic diagnosed the car with having issues of P07A3 and P2872 and that labor would be about $600.00 not including parts. Subsequently, the vehicle is not currently running. If you request more information from me I can send it, however, please redact any sensitive information.

Corrective Action:

I am requesting an investigation as to the matter at hand; this letter contains all specifics as related to the vehicle and from the time of purchase to now. The vehicle is currently not in operable conditions and it can be identified as a 2017 Ford Focus SE 4 Cylinders 2 2.0L DI DOHC 122 CID. There was a lawsuit for this car prior and there was a judgment rendered for issues with the vehicle, new issues have arisen since the lawsuit. On or about 9/19/2022 however on or about 10/9/2022 Plaintiff began experiencing issues with the car. On or about 10/16/2022 a mechanic diagnosed the car with having issues of P07A3 and P2872 and that labor would be about $600.00 not including parts. Subsequently, the vehicle is not currently running. If you request more information from me I can send it, however, please redact any sensitive information.

Additional Notes:

I am requesting an investigation as to the matter at hand; this letter contains all specifics as related to the vehicle and from the time of purchase to now. The vehicle is currently not in operable conditions and it can be identified as a 2017 Ford Focus SE 4 Cylinders 2 2.0L DI DOHC 122 CID. There was a lawsuit for this car prior and there was a judgment rendered for issues with the vehicle, new issues have arisen since the lawsuit. On or about 9/19/2022 however on or about 10/9/2022 Plaintiff began experiencing issues with the car. On or about 10/16/2022 a mechanic diagnosed the car with having issues of P07A3 and P2872 and that labor would be about $600.00 not including parts. Subsequently, the vehicle is not currently running. If you request more information from me I can send it, however, please redact any sensitive information.

Manufacturer: FORD
Mfg Campaign: 11491927
Notice Date: Nov 2, 2022
Recall Date: Nov 2, 2022
Ford Motor Company
Campaign: 11491691 Other
Oct 31, 2022
Defect Description:

ENGINE

Potential Consequences:

While driving, the ROM is unstable and jumps from 1 to 3 then all the way to zero when pressing the brakes preparing to make a stop. The car then starts to shudder excessively and then basically shuts down in the middle of the highway. The oil and battery light would come on. I would have to quickly place the car in park, and turn the car back on. Once I turn the car on, the oil and battery light turns off and the engine light stays on until it is brought to the ford dealership. This situation has happened about four times. Each time it is an issue with a pressure sensor but when the dealership goes in to check, they don’t find anything wrong. The car had stopped in the middle of the highway multiple times, slips and jerks during the smallest acceleration, and consistently shudders when breaking or idle.

Corrective Action:

While driving, the ROM is unstable and jumps from 1 to 3 then all the way to zero when pressing the brakes preparing to make a stop. The car then starts to shudder excessively and then basically shuts down in the middle of the highway. The oil and battery light would come on. I would have to quickly place the car in park, and turn the car back on. Once I turn the car on, the oil and battery light turns off and the engine light stays on until it is brought to the ford dealership. This situation has happened about four times. Each time it is an issue with a pressure sensor but when the dealership goes in to check, they don’t find anything wrong. The car had stopped in the middle of the highway multiple times, slips and jerks during the smallest acceleration, and consistently shudders when breaking or idle.

Additional Notes:

While driving, the ROM is unstable and jumps from 1 to 3 then all the way to zero when pressing the brakes preparing to make a stop. The car then starts to shudder excessively and then basically shuts down in the middle of the highway. The oil and battery light would come on. I would have to quickly place the car in park, and turn the car back on. Once I turn the car on, the oil and battery light turns off and the engine light stays on until it is brought to the ford dealership. This situation has happened about four times. Each time it is an issue with a pressure sensor but when the dealership goes in to check, they don’t find anything wrong. The car had stopped in the middle of the highway multiple times, slips and jerks during the smallest acceleration, and consistently shudders when breaking or idle.

Manufacturer: FORD
Mfg Campaign: 11491691
Notice Date: Oct 31, 2022
Recall Date: Oct 31, 2022
Ford Motor Company
Campaign: 11491131 Other
Oct 27, 2022
Defect Description:

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Potential Consequences:

The contact owns a 2017 Ford Focus. The contact stated that the vehicle was shifted into drive(D) and he depressed the accelerator pedal; however, the vehicle shifted into Limp Mode then inadvertently lunged forward. The contact stated that the vehicle then failed to exceed 60 MPH. The contact stated that the next day after the vehicle was started, the transmission fault service light illuminated. The vehicle was taken to the dealer where it was diagnosed that the transmission control module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline to submit a complaint. The failure mileage was approximately 108,372.

Corrective Action:

The contact owns a 2017 Ford Focus. The contact stated that the vehicle was shifted into drive(D) and he depressed the accelerator pedal; however, the vehicle shifted into Limp Mode then inadvertently lunged forward. The contact stated that the vehicle then failed to exceed 60 MPH. The contact stated that the next day after the vehicle was started, the transmission fault service light illuminated. The vehicle was taken to the dealer where it was diagnosed that the transmission control module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline to submit a complaint. The failure mileage was approximately 108,372.

Additional Notes:

The contact owns a 2017 Ford Focus. The contact stated that the vehicle was shifted into drive(D) and he depressed the accelerator pedal; however, the vehicle shifted into Limp Mode then inadvertently lunged forward. The contact stated that the vehicle then failed to exceed 60 MPH. The contact stated that the next day after the vehicle was started, the transmission fault service light illuminated. The vehicle was taken to the dealer where it was diagnosed that the transmission control module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline to submit a complaint. The failure mileage was approximately 108,372.

Manufacturer: FORD
Mfg Campaign: 11491131
Notice Date: Oct 27, 2022
Recall Date: Oct 27, 2022
Ford Motor Company
Campaign: 11490151 Other
Oct 20, 2022
Defect Description:

POWER TRAIN

Potential Consequences:

Transmission slipping, stalling, jerking.needs a clutch pack and some other stuff. One of the codes said transmission friction element "A" stuck on. This is a 2017 model the 2012-2016 ford focuses was recalled the Fords DSPS power shift transmission. The they installed the exact same transmission in the 2017-18 models even though they had lawsuits/recalls. But the 2017 are having the same issues and won't fix the issue!

Corrective Action:

Transmission slipping, stalling, jerking.needs a clutch pack and some other stuff. One of the codes said transmission friction element "A" stuck on. This is a 2017 model the 2012-2016 ford focuses was recalled the Fords DSPS power shift transmission. The they installed the exact same transmission in the 2017-18 models even though they had lawsuits/recalls. But the 2017 are having the same issues and won't fix the issue!

Additional Notes:

Transmission slipping, stalling, jerking.needs a clutch pack and some other stuff. One of the codes said transmission friction element "A" stuck on. This is a 2017 model the 2012-2016 ford focuses was recalled the Fords DSPS power shift transmission. The they installed the exact same transmission in the 2017-18 models even though they had lawsuits/recalls. But the 2017 are having the same issues and won't fix the issue!

Manufacturer: FORD
Mfg Campaign: 11490151
Notice Date: Oct 20, 2022
Recall Date: Oct 20, 2022
Ford Motor Company
Campaign: 11489972 Other
Oct 19, 2022
Defect Description:

FUEL SYSTEM, GASOLINE

Potential Consequences:

The contact owns a 2017 Ford Focus. The contact stated that after refueling the vehicle, the vehicle would not immediately start-up. The contact stated that several attempts were needed to restart the vehicle. The vehicle would idle rough after start-up. The contact would depress the accelerator while the vehicle was in park(P) and rev the engine to 3,000 RPM before the vehicle would operate normally. The contact stated no warning lights were illuminated. The contact stated that the failure to start up after fueling was intermittent; however, the failure occurred more frequently. The contact stated that while starting the vehicle he had to depress the accelerator pedal down for a minute or two and take several attempts to start the vehicle. The contact had taken the vehicle to a local dealer who diagnosed that the canister purge valve needed to be replaced. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline). The manufacturer had been informed of the failure. The failure mileage was approximately 45,000.

Corrective Action:

The contact owns a 2017 Ford Focus. The contact stated that after refueling the vehicle, the vehicle would not immediately start-up. The contact stated that several attempts were needed to restart the vehicle. The vehicle would idle rough after start-up. The contact would depress the accelerator while the vehicle was in park(P) and rev the engine to 3,000 RPM before the vehicle would operate normally. The contact stated no warning lights were illuminated. The contact stated that the failure to start up after fueling was intermittent; however, the failure occurred more frequently. The contact stated that while starting the vehicle he had to depress the accelerator pedal down for a minute or two and take several attempts to start the vehicle. The contact had taken the vehicle to a local dealer who diagnosed that the canister purge valve needed to be replaced. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline). The manufacturer had been informed of the failure. The failure mileage was approximately 45,000.

Additional Notes:

The contact owns a 2017 Ford Focus. The contact stated that after refueling the vehicle, the vehicle would not immediately start-up. The contact stated that several attempts were needed to restart the vehicle. The vehicle would idle rough after start-up. The contact would depress the accelerator while the vehicle was in park(P) and rev the engine to 3,000 RPM before the vehicle would operate normally. The contact stated no warning lights were illuminated. The contact stated that the failure to start up after fueling was intermittent; however, the failure occurred more frequently. The contact stated that while starting the vehicle he had to depress the accelerator pedal down for a minute or two and take several attempts to start the vehicle. The contact had taken the vehicle to a local dealer who diagnosed that the canister purge valve needed to be replaced. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline). The manufacturer had been informed of the failure. The failure mileage was approximately 45,000.

Manufacturer: FORD
Mfg Campaign: 11489972
Notice Date: Oct 19, 2022
Recall Date: Oct 19, 2022
Ford Motor Company
Campaign: 11489642 Other
Oct 17, 2022
Defect Description:

POWER TRAIN

Potential Consequences:

The transmission is not functioning properly. The vehicle experiences jerking, slipping, bucking, sudden and/or delayed acceleration, and transmission failure. There is a check engine light and a transmission failure warning sign that comes on. This is a safety hazard as the car does not accelerate reliably and will temporarily stall in the middle of intersections, highways, onramps, etc. I talked to several mechanics who say that this is likely due to a PCM issue. I brought it to a Ford dealership to check into, but they could not run a diagnostics test because there was no recall associated with my VIN.

Corrective Action:

The transmission is not functioning properly. The vehicle experiences jerking, slipping, bucking, sudden and/or delayed acceleration, and transmission failure. There is a check engine light and a transmission failure warning sign that comes on. This is a safety hazard as the car does not accelerate reliably and will temporarily stall in the middle of intersections, highways, onramps, etc. I talked to several mechanics who say that this is likely due to a PCM issue. I brought it to a Ford dealership to check into, but they could not run a diagnostics test because there was no recall associated with my VIN.

Additional Notes:

The transmission is not functioning properly. The vehicle experiences jerking, slipping, bucking, sudden and/or delayed acceleration, and transmission failure. There is a check engine light and a transmission failure warning sign that comes on. This is a safety hazard as the car does not accelerate reliably and will temporarily stall in the middle of intersections, highways, onramps, etc. I talked to several mechanics who say that this is likely due to a PCM issue. I brought it to a Ford dealership to check into, but they could not run a diagnostics test because there was no recall associated with my VIN.

Manufacturer: FORD
Mfg Campaign: 11489642
Notice Date: Oct 17, 2022
Recall Date: Oct 17, 2022
Ford Motor Company
Campaign: 11488742 Other
Oct 11, 2022
Defect Description:

POWER TRAIN

Potential Consequences:

The contact owns a 2017 Ford Focus. The contact stated that while operating the vehicle, the message "transmission too hot pull over" suddenly displayed, and moments later the vehicle shut off. After eventually restarting the engine, the vehicle was driven to the nearby fuel station and later towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was not yet notified of the failure. The failure mileage was 40,000.

Corrective Action:

The contact owns a 2017 Ford Focus. The contact stated that while operating the vehicle, the message "transmission too hot pull over" suddenly displayed, and moments later the vehicle shut off. After eventually restarting the engine, the vehicle was driven to the nearby fuel station and later towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was not yet notified of the failure. The failure mileage was 40,000.

Additional Notes:

The contact owns a 2017 Ford Focus. The contact stated that while operating the vehicle, the message "transmission too hot pull over" suddenly displayed, and moments later the vehicle shut off. After eventually restarting the engine, the vehicle was driven to the nearby fuel station and later towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was not yet notified of the failure. The failure mileage was 40,000.

Manufacturer: FORD
Mfg Campaign: 11488742
Notice Date: Oct 11, 2022
Recall Date: Oct 11, 2022
Ford Motor Company
Campaign: 11487978 Other
Oct 5, 2022
Defect Description:

ENGINE

Potential Consequences:

The contact owns a 2017 Ford Focus. The contact stated while driving approximately 40 MPH, the vehicle stalled. The check engine warning light was illuminated. The vehicle was towed to the residence where an independent mechanic checked the engine and confirmed that the oil level was not low. The vehicle was then towed to the dealer where it was diagnosed with low oil pressure and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed to call the NHTSA Hotline. The failure mileage was approximately 77,000.

Corrective Action:

The contact owns a 2017 Ford Focus. The contact stated while driving approximately 40 MPH, the vehicle stalled. The check engine warning light was illuminated. The vehicle was towed to the residence where an independent mechanic checked the engine and confirmed that the oil level was not low. The vehicle was then towed to the dealer where it was diagnosed with low oil pressure and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed to call the NHTSA Hotline. The failure mileage was approximately 77,000.

Additional Notes:

The contact owns a 2017 Ford Focus. The contact stated while driving approximately 40 MPH, the vehicle stalled. The check engine warning light was illuminated. The vehicle was towed to the residence where an independent mechanic checked the engine and confirmed that the oil level was not low. The vehicle was then towed to the dealer where it was diagnosed with low oil pressure and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed to call the NHTSA Hotline. The failure mileage was approximately 77,000.

Manufacturer: FORD
Mfg Campaign: 11487978
Notice Date: Oct 5, 2022
Recall Date: Oct 5, 2022
Ford Motor Company
Campaign: 11488106 Other
Oct 5, 2022
Defect Description:

POWER TRAIN

Potential Consequences:

Transmission overheating, jerking, hesitant and lost gear while driving

Corrective Action:

Transmission overheating, jerking, hesitant and lost gear while driving

Additional Notes:

Transmission overheating, jerking, hesitant and lost gear while driving

Manufacturer: FORD
Mfg Campaign: 11488106
Notice Date: Oct 5, 2022
Recall Date: Oct 5, 2022

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