Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S64
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S22
Recall Date: Jul 5, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus vehicles equipped with a 1.0L Fox GTDI engine and a 6-speed manual transmission. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S07
Recall Date: Nov 28, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S32
Recall Date: Oct 22, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017 Focus vehicles. The rear left side seat back frame may have an insufficient weld between the outboard pivot bracket and the pivot nut joint, resulting in the seat back having reduced strength. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17C13
Recall Date: Aug 28, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C13
Recall Date: Sep 28, 2016
Consumer Complaints
1.1K ComplaintsFord Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I PURCHASED THIS CAR NEW AND WITHIN A WEEK IT BEGAN SHUDDERING, STUDDERING, JERKING DURING ACCELERATION. FOR A WHILE I THOUGHT IT WAS JUST ME GETTING USED TO THE CAR AND PRESSING THE GAS PEDAL ODDLY. OVER THE YEARS THE PROBLEM HAS BECAME WORSE AND APPROXIMATELY 12-15 MONTHS AGO I TOOK IT IN TO BE CHECKED OUT. I HAD TO CONTACT THE DEALERSHIP AND COMPLAIN ABOUT THE WAY MY CAR WAS DRIVING NUMEROUS TIMES BEFORE THEY ALLOWED ME TO BRING IT IN. I CANNOT REMEMBER IF THERE WAS A RECALL ON THE TRANSMISSION OR IF THE "REPAIR" WAS COVERED UNDER WARRANTY. EITHER WAY, THE DEALERSHIP TRIED EVERYTHING THEY COULD TO AVOID ME- SO MUCH THAT I PASSED THE MAXIMUM MILES COVERED IN THE MANUFACTURER WARRANTY BEFORE I WAS ALLOWED TO BRING IT IN BUT THEY DID STILL HONOR IT, CONSIDERING MY COMPLAINT WAS WELL BEFORE THE THRESHOLD WAS SURPASSED. WHEN I PICKED MY CAR UP I WAS TOLD A NEW ELECTRONIC COMPONENT WAS INSTALLED IN(?) THE TRANSMISSION THAT WOULD RECORD AND ADAPT TO MY DRIVING STYLE, ALLOWING A MUCH SMOOTHER TRANSITION BETWEEN GEAR SHIFTS, SOLVING THE SHUDDERING. WHATEVER THEY DID WORKED FOR ABOUT A WEEK, JUST LONG ENOUGH TO ENSURE THE MANUFACTURER WARRANTY EXPIRED. NOW IT IS WORSE THAN EVER- SEVER SHUDDERING AND JERKING BETWEEN GEARS, TAKING LONGER THAN IT SHOULD TO SHIFT GEARS, EVEN SLIPPING GEARS SOMETIMES, OCCASIONAL UNINITIATED ENGINE REVVING AND BOGGING DOWN, HESITATING TO ACCELERATE- BOTH AT A STOP AND WHILE IN MOTION, ROLLING BACKWARDS ON AN INCLINE WHILE IN DRIVE. I'M AFRAID TO PULL OUT ONTO A ROAD IF THERE'S ANY TRAFFIC COMING, AFRAID TO CROSS AT A MEDIAN, MERGE INTO TRAFFIC FROM AN OFF RAMP. I'VE KNOWN FROM THE BEGINNING THAT SOMETHING ISN'T RIGHT WITH THIS CAR, AND READING THROUGH THE CLASS-ACTION LAWSUIT AGAINST FORD FOR THIS SAME MODEL CAR YEARS 2012-2016, I BELIEVE FORD KNOWS, TOO.
Corrective Action:
I PURCHASED THIS CAR NEW AND WITHIN A WEEK IT BEGAN SHUDDERING, STUDDERING, JERKING DURING ACCELERATION. FOR A WHILE I THOUGHT IT WAS JUST ME GETTING USED TO THE CAR AND PRESSING THE GAS PEDAL ODDLY. OVER THE YEARS THE PROBLEM HAS BECAME WORSE AND APPROXIMATELY 12-15 MONTHS AGO I TOOK IT IN TO BE CHECKED OUT. I HAD TO CONTACT THE DEALERSHIP AND COMPLAIN ABOUT THE WAY MY CAR WAS DRIVING NUMEROUS TIMES BEFORE THEY ALLOWED ME TO BRING IT IN. I CANNOT REMEMBER IF THERE WAS A RECALL ON THE TRANSMISSION OR IF THE "REPAIR" WAS COVERED UNDER WARRANTY. EITHER WAY, THE DEALERSHIP TRIED EVERYTHING THEY COULD TO AVOID ME- SO MUCH THAT I PASSED THE MAXIMUM MILES COVERED IN THE MANUFACTURER WARRANTY BEFORE I WAS ALLOWED TO BRING IT IN BUT THEY DID STILL HONOR IT, CONSIDERING MY COMPLAINT WAS WELL BEFORE THE THRESHOLD WAS SURPASSED. WHEN I PICKED MY CAR UP I WAS TOLD A NEW ELECTRONIC COMPONENT WAS INSTALLED IN(?) THE TRANSMISSION THAT WOULD RECORD AND ADAPT TO MY DRIVING STYLE, ALLOWING A MUCH SMOOTHER TRANSITION BETWEEN GEAR SHIFTS, SOLVING THE SHUDDERING. WHATEVER THEY DID WORKED FOR ABOUT A WEEK, JUST LONG ENOUGH TO ENSURE THE MANUFACTURER WARRANTY EXPIRED. NOW IT IS WORSE THAN EVER- SEVER SHUDDERING AND JERKING BETWEEN GEARS, TAKING LONGER THAN IT SHOULD TO SHIFT GEARS, EVEN SLIPPING GEARS SOMETIMES, OCCASIONAL UNINITIATED ENGINE REVVING AND BOGGING DOWN, HESITATING TO ACCELERATE- BOTH AT A STOP AND WHILE IN MOTION, ROLLING BACKWARDS ON AN INCLINE WHILE IN DRIVE. I'M AFRAID TO PULL OUT ONTO A ROAD IF THERE'S ANY TRAFFIC COMING, AFRAID TO CROSS AT A MEDIAN, MERGE INTO TRAFFIC FROM AN OFF RAMP. I'VE KNOWN FROM THE BEGINNING THAT SOMETHING ISN'T RIGHT WITH THIS CAR, AND READING THROUGH THE CLASS-ACTION LAWSUIT AGAINST FORD FOR THIS SAME MODEL CAR YEARS 2012-2016, I BELIEVE FORD KNOWS, TOO.
Additional Notes:
I PURCHASED THIS CAR NEW AND WITHIN A WEEK IT BEGAN SHUDDERING, STUDDERING, JERKING DURING ACCELERATION. FOR A WHILE I THOUGHT IT WAS JUST ME GETTING USED TO THE CAR AND PRESSING THE GAS PEDAL ODDLY. OVER THE YEARS THE PROBLEM HAS BECAME WORSE AND APPROXIMATELY 12-15 MONTHS AGO I TOOK IT IN TO BE CHECKED OUT. I HAD TO CONTACT THE DEALERSHIP AND COMPLAIN ABOUT THE WAY MY CAR WAS DRIVING NUMEROUS TIMES BEFORE THEY ALLOWED ME TO BRING IT IN. I CANNOT REMEMBER IF THERE WAS A RECALL ON THE TRANSMISSION OR IF THE "REPAIR" WAS COVERED UNDER WARRANTY. EITHER WAY, THE DEALERSHIP TRIED EVERYTHING THEY COULD TO AVOID ME- SO MUCH THAT I PASSED THE MAXIMUM MILES COVERED IN THE MANUFACTURER WARRANTY BEFORE I WAS ALLOWED TO BRING IT IN BUT THEY DID STILL HONOR IT, CONSIDERING MY COMPLAINT WAS WELL BEFORE THE THRESHOLD WAS SURPASSED. WHEN I PICKED MY CAR UP I WAS TOLD A NEW ELECTRONIC COMPONENT WAS INSTALLED IN(?) THE TRANSMISSION THAT WOULD RECORD AND ADAPT TO MY DRIVING STYLE, ALLOWING A MUCH SMOOTHER TRANSITION BETWEEN GEAR SHIFTS, SOLVING THE SHUDDERING. WHATEVER THEY DID WORKED FOR ABOUT A WEEK, JUST LONG ENOUGH TO ENSURE THE MANUFACTURER WARRANTY EXPIRED. NOW IT IS WORSE THAN EVER- SEVER SHUDDERING AND JERKING BETWEEN GEARS, TAKING LONGER THAN IT SHOULD TO SHIFT GEARS, EVEN SLIPPING GEARS SOMETIMES, OCCASIONAL UNINITIATED ENGINE REVVING AND BOGGING DOWN, HESITATING TO ACCELERATE- BOTH AT A STOP AND WHILE IN MOTION, ROLLING BACKWARDS ON AN INCLINE WHILE IN DRIVE. I'M AFRAID TO PULL OUT ONTO A ROAD IF THERE'S ANY TRAFFIC COMING, AFRAID TO CROSS AT A MEDIAN, MERGE INTO TRAFFIC FROM AN OFF RAMP. I'VE KNOWN FROM THE BEGINNING THAT SOMETHING ISN'T RIGHT WITH THIS CAR, AND READING THROUGH THE CLASS-ACTION LAWSUIT AGAINST FORD FOR THIS SAME MODEL CAR YEARS 2012-2016, I BELIEVE FORD KNOWS, TOO.
Mfg Campaign: 11396316
Recall Date: Feb 15, 2021
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I PURCHASED THIS CAR NEW AND WITHIN A WEEK IT BEGAN SHUDDERING, STUDDERING, JERKING DURING ACCELERATION. FOR A WHILE I THOUGHT IT WAS JUST ME GETTING USED TO THE CAR AND PRESSING THE GAS PEDAL ODDLY. OVER THE YEARS THE PROBLEM HAS BECAME WORSE AND APPROXIMATELY 12-15 MONTHS AGO I TOOK IT IN TO BE CHECKED OUT. I HAD TO CONTACT THE DEALERSHIP AND COMPLAIN ABOUT THE WAY MY CAR WAS DRIVING NUMEROUS TIMES BEFORE THEY ALLOWED ME TO BRING IT IN. I CANNOT REMEMBER IF THERE WAS A RECALL ON THE TRANSMISSION OR IF THE "REPAIR" WAS COVERED UNDER WARRANTY. EITHER WAY, THE DEALERSHIP TRIED EVERYTHING THEY COULD TO AVOID ME- SO MUCH THAT I PASSED THE MAXIMUM MILES COVERED IN THE MANUFACTURER WARRANTY BEFORE I WAS ALLOWED TO BRING IT IN BUT THEY DID STILL HONOR IT, CONSIDERING MY COMPLAINT WAS WELL BEFORE THE THRESHOLD WAS SURPASSED. WHEN I PICKED MY CAR UP I WAS TOLD A NEW ELECTRONIC COMPONENT WAS INSTALLED IN(?) THE TRANSMISSION THAT WOULD RECORD AND ADAPT TO MY DRIVING STYLE, ALLOWING A MUCH SMOOTHER TRANSITION BETWEEN GEAR SHIFTS, SOLVING THE SHUDDERING. WHATEVER THEY DID WORKED FOR ABOUT A WEEK, JUST LONG ENOUGH TO ENSURE THE MANUFACTURER WARRANTY EXPIRED. NOW IT IS WORSE THAN EVER- SEVER SHUDDERING AND JERKING BETWEEN GEARS, TAKING LONGER THAN IT SHOULD TO SHIFT GEARS, EVEN SLIPPING GEARS SOMETIMES, OCCASIONAL UNINITIATED ENGINE REVVING AND BOGGING DOWN, HESITATING TO ACCELERATE- BOTH AT A STOP AND WHILE IN MOTION, ROLLING BACKWARDS ON AN INCLINE WHILE IN DRIVE. I'M AFRAID TO PULL OUT ONTO A ROAD IF THERE'S ANY TRAFFIC COMING, AFRAID TO CROSS AT A MEDIAN, MERGE INTO TRAFFIC FROM AN OFF RAMP. I'VE KNOWN FROM THE BEGINNING THAT SOMETHING ISN'T RIGHT WITH THIS CAR, AND READING THROUGH THE CLASS-ACTION LAWSUIT AGAINST FORD FOR THIS SAME MODEL CAR YEARS 2012-2016, I BELIEVE FORD KNOWS, TOO.
Corrective Action:
I PURCHASED THIS CAR NEW AND WITHIN A WEEK IT BEGAN SHUDDERING, STUDDERING, JERKING DURING ACCELERATION. FOR A WHILE I THOUGHT IT WAS JUST ME GETTING USED TO THE CAR AND PRESSING THE GAS PEDAL ODDLY. OVER THE YEARS THE PROBLEM HAS BECAME WORSE AND APPROXIMATELY 12-15 MONTHS AGO I TOOK IT IN TO BE CHECKED OUT. I HAD TO CONTACT THE DEALERSHIP AND COMPLAIN ABOUT THE WAY MY CAR WAS DRIVING NUMEROUS TIMES BEFORE THEY ALLOWED ME TO BRING IT IN. I CANNOT REMEMBER IF THERE WAS A RECALL ON THE TRANSMISSION OR IF THE "REPAIR" WAS COVERED UNDER WARRANTY. EITHER WAY, THE DEALERSHIP TRIED EVERYTHING THEY COULD TO AVOID ME- SO MUCH THAT I PASSED THE MAXIMUM MILES COVERED IN THE MANUFACTURER WARRANTY BEFORE I WAS ALLOWED TO BRING IT IN BUT THEY DID STILL HONOR IT, CONSIDERING MY COMPLAINT WAS WELL BEFORE THE THRESHOLD WAS SURPASSED. WHEN I PICKED MY CAR UP I WAS TOLD A NEW ELECTRONIC COMPONENT WAS INSTALLED IN(?) THE TRANSMISSION THAT WOULD RECORD AND ADAPT TO MY DRIVING STYLE, ALLOWING A MUCH SMOOTHER TRANSITION BETWEEN GEAR SHIFTS, SOLVING THE SHUDDERING. WHATEVER THEY DID WORKED FOR ABOUT A WEEK, JUST LONG ENOUGH TO ENSURE THE MANUFACTURER WARRANTY EXPIRED. NOW IT IS WORSE THAN EVER- SEVER SHUDDERING AND JERKING BETWEEN GEARS, TAKING LONGER THAN IT SHOULD TO SHIFT GEARS, EVEN SLIPPING GEARS SOMETIMES, OCCASIONAL UNINITIATED ENGINE REVVING AND BOGGING DOWN, HESITATING TO ACCELERATE- BOTH AT A STOP AND WHILE IN MOTION, ROLLING BACKWARDS ON AN INCLINE WHILE IN DRIVE. I'M AFRAID TO PULL OUT ONTO A ROAD IF THERE'S ANY TRAFFIC COMING, AFRAID TO CROSS AT A MEDIAN, MERGE INTO TRAFFIC FROM AN OFF RAMP. I'VE KNOWN FROM THE BEGINNING THAT SOMETHING ISN'T RIGHT WITH THIS CAR, AND READING THROUGH THE CLASS-ACTION LAWSUIT AGAINST FORD FOR THIS SAME MODEL CAR YEARS 2012-2016, I BELIEVE FORD KNOWS, TOO.
Additional Notes:
I PURCHASED THIS CAR NEW AND WITHIN A WEEK IT BEGAN SHUDDERING, STUDDERING, JERKING DURING ACCELERATION. FOR A WHILE I THOUGHT IT WAS JUST ME GETTING USED TO THE CAR AND PRESSING THE GAS PEDAL ODDLY. OVER THE YEARS THE PROBLEM HAS BECAME WORSE AND APPROXIMATELY 12-15 MONTHS AGO I TOOK IT IN TO BE CHECKED OUT. I HAD TO CONTACT THE DEALERSHIP AND COMPLAIN ABOUT THE WAY MY CAR WAS DRIVING NUMEROUS TIMES BEFORE THEY ALLOWED ME TO BRING IT IN. I CANNOT REMEMBER IF THERE WAS A RECALL ON THE TRANSMISSION OR IF THE "REPAIR" WAS COVERED UNDER WARRANTY. EITHER WAY, THE DEALERSHIP TRIED EVERYTHING THEY COULD TO AVOID ME- SO MUCH THAT I PASSED THE MAXIMUM MILES COVERED IN THE MANUFACTURER WARRANTY BEFORE I WAS ALLOWED TO BRING IT IN BUT THEY DID STILL HONOR IT, CONSIDERING MY COMPLAINT WAS WELL BEFORE THE THRESHOLD WAS SURPASSED. WHEN I PICKED MY CAR UP I WAS TOLD A NEW ELECTRONIC COMPONENT WAS INSTALLED IN(?) THE TRANSMISSION THAT WOULD RECORD AND ADAPT TO MY DRIVING STYLE, ALLOWING A MUCH SMOOTHER TRANSITION BETWEEN GEAR SHIFTS, SOLVING THE SHUDDERING. WHATEVER THEY DID WORKED FOR ABOUT A WEEK, JUST LONG ENOUGH TO ENSURE THE MANUFACTURER WARRANTY EXPIRED. NOW IT IS WORSE THAN EVER- SEVER SHUDDERING AND JERKING BETWEEN GEARS, TAKING LONGER THAN IT SHOULD TO SHIFT GEARS, EVEN SLIPPING GEARS SOMETIMES, OCCASIONAL UNINITIATED ENGINE REVVING AND BOGGING DOWN, HESITATING TO ACCELERATE- BOTH AT A STOP AND WHILE IN MOTION, ROLLING BACKWARDS ON AN INCLINE WHILE IN DRIVE. I'M AFRAID TO PULL OUT ONTO A ROAD IF THERE'S ANY TRAFFIC COMING, AFRAID TO CROSS AT A MEDIAN, MERGE INTO TRAFFIC FROM AN OFF RAMP. I'VE KNOWN FROM THE BEGINNING THAT SOMETHING ISN'T RIGHT WITH THIS CAR, AND READING THROUGH THE CLASS-ACTION LAWSUIT AGAINST FORD FOR THIS SAME MODEL CAR YEARS 2012-2016, I BELIEVE FORD KNOWS, TOO.
Mfg Campaign: 11396316
Recall Date: Feb 15, 2021
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I PURCHASED THIS CAR NEW AND WITHIN A WEEK IT BEGAN SHUDDERING, STUDDERING, JERKING DURING ACCELERATION. FOR A WHILE I THOUGHT IT WAS JUST ME GETTING USED TO THE CAR AND PRESSING THE GAS PEDAL ODDLY. OVER THE YEARS THE PROBLEM HAS BECAME WORSE AND APPROXIMATELY 12-15 MONTHS AGO I TOOK IT IN TO BE CHECKED OUT. I HAD TO CONTACT THE DEALERSHIP AND COMPLAIN ABOUT THE WAY MY CAR WAS DRIVING NUMEROUS TIMES BEFORE THEY ALLOWED ME TO BRING IT IN. I CANNOT REMEMBER IF THERE WAS A RECALL ON THE TRANSMISSION OR IF THE "REPAIR" WAS COVERED UNDER WARRANTY. EITHER WAY, THE DEALERSHIP TRIED EVERYTHING THEY COULD TO AVOID ME- SO MUCH THAT I PASSED THE MAXIMUM MILES COVERED IN THE MANUFACTURER WARRANTY BEFORE I WAS ALLOWED TO BRING IT IN BUT THEY DID STILL HONOR IT, CONSIDERING MY COMPLAINT WAS WELL BEFORE THE THRESHOLD WAS SURPASSED. WHEN I PICKED MY CAR UP I WAS TOLD A NEW ELECTRONIC COMPONENT WAS INSTALLED IN(?) THE TRANSMISSION THAT WOULD RECORD AND ADAPT TO MY DRIVING STYLE, ALLOWING A MUCH SMOOTHER TRANSITION BETWEEN GEAR SHIFTS, SOLVING THE SHUDDERING. WHATEVER THEY DID WORKED FOR ABOUT A WEEK, JUST LONG ENOUGH TO ENSURE THE MANUFACTURER WARRANTY EXPIRED. NOW IT IS WORSE THAN EVER- SEVER SHUDDERING AND JERKING BETWEEN GEARS, TAKING LONGER THAN IT SHOULD TO SHIFT GEARS, EVEN SLIPPING GEARS SOMETIMES, OCCASIONAL UNINITIATED ENGINE REVVING AND BOGGING DOWN, HESITATING TO ACCELERATE- BOTH AT A STOP AND WHILE IN MOTION, ROLLING BACKWARDS ON AN INCLINE WHILE IN DRIVE. I'M AFRAID TO PULL OUT ONTO A ROAD IF THERE'S ANY TRAFFIC COMING, AFRAID TO CROSS AT A MEDIAN, MERGE INTO TRAFFIC FROM AN OFF RAMP. I'VE KNOWN FROM THE BEGINNING THAT SOMETHING ISN'T RIGHT WITH THIS CAR, AND READING THROUGH THE CLASS-ACTION LAWSUIT AGAINST FORD FOR THIS SAME MODEL CAR YEARS 2012-2016, I BELIEVE FORD KNOWS, TOO.
Corrective Action:
I PURCHASED THIS CAR NEW AND WITHIN A WEEK IT BEGAN SHUDDERING, STUDDERING, JERKING DURING ACCELERATION. FOR A WHILE I THOUGHT IT WAS JUST ME GETTING USED TO THE CAR AND PRESSING THE GAS PEDAL ODDLY. OVER THE YEARS THE PROBLEM HAS BECAME WORSE AND APPROXIMATELY 12-15 MONTHS AGO I TOOK IT IN TO BE CHECKED OUT. I HAD TO CONTACT THE DEALERSHIP AND COMPLAIN ABOUT THE WAY MY CAR WAS DRIVING NUMEROUS TIMES BEFORE THEY ALLOWED ME TO BRING IT IN. I CANNOT REMEMBER IF THERE WAS A RECALL ON THE TRANSMISSION OR IF THE "REPAIR" WAS COVERED UNDER WARRANTY. EITHER WAY, THE DEALERSHIP TRIED EVERYTHING THEY COULD TO AVOID ME- SO MUCH THAT I PASSED THE MAXIMUM MILES COVERED IN THE MANUFACTURER WARRANTY BEFORE I WAS ALLOWED TO BRING IT IN BUT THEY DID STILL HONOR IT, CONSIDERING MY COMPLAINT WAS WELL BEFORE THE THRESHOLD WAS SURPASSED. WHEN I PICKED MY CAR UP I WAS TOLD A NEW ELECTRONIC COMPONENT WAS INSTALLED IN(?) THE TRANSMISSION THAT WOULD RECORD AND ADAPT TO MY DRIVING STYLE, ALLOWING A MUCH SMOOTHER TRANSITION BETWEEN GEAR SHIFTS, SOLVING THE SHUDDERING. WHATEVER THEY DID WORKED FOR ABOUT A WEEK, JUST LONG ENOUGH TO ENSURE THE MANUFACTURER WARRANTY EXPIRED. NOW IT IS WORSE THAN EVER- SEVER SHUDDERING AND JERKING BETWEEN GEARS, TAKING LONGER THAN IT SHOULD TO SHIFT GEARS, EVEN SLIPPING GEARS SOMETIMES, OCCASIONAL UNINITIATED ENGINE REVVING AND BOGGING DOWN, HESITATING TO ACCELERATE- BOTH AT A STOP AND WHILE IN MOTION, ROLLING BACKWARDS ON AN INCLINE WHILE IN DRIVE. I'M AFRAID TO PULL OUT ONTO A ROAD IF THERE'S ANY TRAFFIC COMING, AFRAID TO CROSS AT A MEDIAN, MERGE INTO TRAFFIC FROM AN OFF RAMP. I'VE KNOWN FROM THE BEGINNING THAT SOMETHING ISN'T RIGHT WITH THIS CAR, AND READING THROUGH THE CLASS-ACTION LAWSUIT AGAINST FORD FOR THIS SAME MODEL CAR YEARS 2012-2016, I BELIEVE FORD KNOWS, TOO.
Additional Notes:
I PURCHASED THIS CAR NEW AND WITHIN A WEEK IT BEGAN SHUDDERING, STUDDERING, JERKING DURING ACCELERATION. FOR A WHILE I THOUGHT IT WAS JUST ME GETTING USED TO THE CAR AND PRESSING THE GAS PEDAL ODDLY. OVER THE YEARS THE PROBLEM HAS BECAME WORSE AND APPROXIMATELY 12-15 MONTHS AGO I TOOK IT IN TO BE CHECKED OUT. I HAD TO CONTACT THE DEALERSHIP AND COMPLAIN ABOUT THE WAY MY CAR WAS DRIVING NUMEROUS TIMES BEFORE THEY ALLOWED ME TO BRING IT IN. I CANNOT REMEMBER IF THERE WAS A RECALL ON THE TRANSMISSION OR IF THE "REPAIR" WAS COVERED UNDER WARRANTY. EITHER WAY, THE DEALERSHIP TRIED EVERYTHING THEY COULD TO AVOID ME- SO MUCH THAT I PASSED THE MAXIMUM MILES COVERED IN THE MANUFACTURER WARRANTY BEFORE I WAS ALLOWED TO BRING IT IN BUT THEY DID STILL HONOR IT, CONSIDERING MY COMPLAINT WAS WELL BEFORE THE THRESHOLD WAS SURPASSED. WHEN I PICKED MY CAR UP I WAS TOLD A NEW ELECTRONIC COMPONENT WAS INSTALLED IN(?) THE TRANSMISSION THAT WOULD RECORD AND ADAPT TO MY DRIVING STYLE, ALLOWING A MUCH SMOOTHER TRANSITION BETWEEN GEAR SHIFTS, SOLVING THE SHUDDERING. WHATEVER THEY DID WORKED FOR ABOUT A WEEK, JUST LONG ENOUGH TO ENSURE THE MANUFACTURER WARRANTY EXPIRED. NOW IT IS WORSE THAN EVER- SEVER SHUDDERING AND JERKING BETWEEN GEARS, TAKING LONGER THAN IT SHOULD TO SHIFT GEARS, EVEN SLIPPING GEARS SOMETIMES, OCCASIONAL UNINITIATED ENGINE REVVING AND BOGGING DOWN, HESITATING TO ACCELERATE- BOTH AT A STOP AND WHILE IN MOTION, ROLLING BACKWARDS ON AN INCLINE WHILE IN DRIVE. I'M AFRAID TO PULL OUT ONTO A ROAD IF THERE'S ANY TRAFFIC COMING, AFRAID TO CROSS AT A MEDIAN, MERGE INTO TRAFFIC FROM AN OFF RAMP. I'VE KNOWN FROM THE BEGINNING THAT SOMETHING ISN'T RIGHT WITH THIS CAR, AND READING THROUGH THE CLASS-ACTION LAWSUIT AGAINST FORD FOR THIS SAME MODEL CAR YEARS 2012-2016, I BELIEVE FORD KNOWS, TOO.
Mfg Campaign: 11396316
Recall Date: Feb 15, 2021
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
2017 FORD FOCUS SHUDDERS WHEN SHIFTING FROM 1ST TO 2ND GEAR WHEN HOT. WHEN COLD, NO ISSUES. AFTER A LONG ROAD TRIP ON THE HIGHWAY, WE STOPPED FOR A QUICK BREAK AND STARTED THE CAR UP AGAIN. THIS TIME, I NOTICED A VERY HARSH SHUDDER AND SHAKE AS I ACCELERATED FROM A STOP. NO INDICATORS ON THE DASH, NORMAL PRESSURE AND TEMP LEVELS, OIL LEVEL PERFECT.
Corrective Action:
2017 FORD FOCUS SHUDDERS WHEN SHIFTING FROM 1ST TO 2ND GEAR WHEN HOT. WHEN COLD, NO ISSUES. AFTER A LONG ROAD TRIP ON THE HIGHWAY, WE STOPPED FOR A QUICK BREAK AND STARTED THE CAR UP AGAIN. THIS TIME, I NOTICED A VERY HARSH SHUDDER AND SHAKE AS I ACCELERATED FROM A STOP. NO INDICATORS ON THE DASH, NORMAL PRESSURE AND TEMP LEVELS, OIL LEVEL PERFECT.
Additional Notes:
2017 FORD FOCUS SHUDDERS WHEN SHIFTING FROM 1ST TO 2ND GEAR WHEN HOT. WHEN COLD, NO ISSUES. AFTER A LONG ROAD TRIP ON THE HIGHWAY, WE STOPPED FOR A QUICK BREAK AND STARTED THE CAR UP AGAIN. THIS TIME, I NOTICED A VERY HARSH SHUDDER AND SHAKE AS I ACCELERATED FROM A STOP. NO INDICATORS ON THE DASH, NORMAL PRESSURE AND TEMP LEVELS, OIL LEVEL PERFECT.
Mfg Campaign: 11396047
Recall Date: Feb 13, 2021
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
MY 2017 FORD FOCUS FOR A WHILE NOW HAS HAD MANY TRANSMISSION PROBLEMS INCLUDING STUTTERING, SHUDDERING, AND EVEN ROLLING BACKWARDS WHILE ON A HILL IN DRIVE. I HAVE HAD MY FORD FOCUS FOR ALMOST 2 YEARS NOW AND HAVE UPDATED IT ON ALL OF ITS RECALLS. BUT, NOT TO LONG AFTER I GOT IT, THE TRANSMISSION STARTED SHOWING PROBLEMS AS THE ONES I LISTED EARLIER. IT BEGAN FIRST WITH THE STUTTERING AND THEN PHYSICALLY BECAME NOTICEABLE WHEN I ROLLED BACK ON A HILL. I KNOW THERE HAVE BEEN RECALLS AND A LAWSUITS AGAINST FORD FOR THE PREVIOUS MODELS, PRIMARILY BETWEEN 2012-2016. BUT, I THINK THE 2017 HAS THE SAME ISSUES BUT NO RECALLS ON IT YET. I'M HOPING THAT BY FILING A REPORT, SOMETHING WILL COME OFF IT BECAUSE IT IS A SUBSTANTIAL PROBLEM. DEALERSHIPS ARE REAPING EVEN MORE BECAUSE AS SOON AS I HAD MY PROBLEMS, I IMMEDIATELY WENT BACK TO MY DEALERSHIP TO TELL TO THEM AND THEY TOLD ME THAT IT WAS A MATTER OF GETTING USED TO. SOMETHING ABOUT THE CAR ADJUSTING TO MY FOOT PRESSURE BUT IT'S ONLY BEEN GETTING WORSE. AFTER MUCH USAGE IS WHEN IT'S VERY NOTICEABLE BUT THERE IS SOMETHING DEFINITELY WRONG. I'VE BEEN IN INSTANCES WHERE I'M TRYING TO TURN ON CITY STREETS BUT BECAUSE THE CAR STUTTERS, IT MAKES ME SLOW DOWN OR PAUSE; HENCE, PLACING ME IN POSITIONS OF ACCIDENTS OR SOMETHING WORSE. I JUST HOPE SOMETHING CAN BE DONE.
Corrective Action:
MY 2017 FORD FOCUS FOR A WHILE NOW HAS HAD MANY TRANSMISSION PROBLEMS INCLUDING STUTTERING, SHUDDERING, AND EVEN ROLLING BACKWARDS WHILE ON A HILL IN DRIVE. I HAVE HAD MY FORD FOCUS FOR ALMOST 2 YEARS NOW AND HAVE UPDATED IT ON ALL OF ITS RECALLS. BUT, NOT TO LONG AFTER I GOT IT, THE TRANSMISSION STARTED SHOWING PROBLEMS AS THE ONES I LISTED EARLIER. IT BEGAN FIRST WITH THE STUTTERING AND THEN PHYSICALLY BECAME NOTICEABLE WHEN I ROLLED BACK ON A HILL. I KNOW THERE HAVE BEEN RECALLS AND A LAWSUITS AGAINST FORD FOR THE PREVIOUS MODELS, PRIMARILY BETWEEN 2012-2016. BUT, I THINK THE 2017 HAS THE SAME ISSUES BUT NO RECALLS ON IT YET. I'M HOPING THAT BY FILING A REPORT, SOMETHING WILL COME OFF IT BECAUSE IT IS A SUBSTANTIAL PROBLEM. DEALERSHIPS ARE REAPING EVEN MORE BECAUSE AS SOON AS I HAD MY PROBLEMS, I IMMEDIATELY WENT BACK TO MY DEALERSHIP TO TELL TO THEM AND THEY TOLD ME THAT IT WAS A MATTER OF GETTING USED TO. SOMETHING ABOUT THE CAR ADJUSTING TO MY FOOT PRESSURE BUT IT'S ONLY BEEN GETTING WORSE. AFTER MUCH USAGE IS WHEN IT'S VERY NOTICEABLE BUT THERE IS SOMETHING DEFINITELY WRONG. I'VE BEEN IN INSTANCES WHERE I'M TRYING TO TURN ON CITY STREETS BUT BECAUSE THE CAR STUTTERS, IT MAKES ME SLOW DOWN OR PAUSE; HENCE, PLACING ME IN POSITIONS OF ACCIDENTS OR SOMETHING WORSE. I JUST HOPE SOMETHING CAN BE DONE.
Additional Notes:
MY 2017 FORD FOCUS FOR A WHILE NOW HAS HAD MANY TRANSMISSION PROBLEMS INCLUDING STUTTERING, SHUDDERING, AND EVEN ROLLING BACKWARDS WHILE ON A HILL IN DRIVE. I HAVE HAD MY FORD FOCUS FOR ALMOST 2 YEARS NOW AND HAVE UPDATED IT ON ALL OF ITS RECALLS. BUT, NOT TO LONG AFTER I GOT IT, THE TRANSMISSION STARTED SHOWING PROBLEMS AS THE ONES I LISTED EARLIER. IT BEGAN FIRST WITH THE STUTTERING AND THEN PHYSICALLY BECAME NOTICEABLE WHEN I ROLLED BACK ON A HILL. I KNOW THERE HAVE BEEN RECALLS AND A LAWSUITS AGAINST FORD FOR THE PREVIOUS MODELS, PRIMARILY BETWEEN 2012-2016. BUT, I THINK THE 2017 HAS THE SAME ISSUES BUT NO RECALLS ON IT YET. I'M HOPING THAT BY FILING A REPORT, SOMETHING WILL COME OFF IT BECAUSE IT IS A SUBSTANTIAL PROBLEM. DEALERSHIPS ARE REAPING EVEN MORE BECAUSE AS SOON AS I HAD MY PROBLEMS, I IMMEDIATELY WENT BACK TO MY DEALERSHIP TO TELL TO THEM AND THEY TOLD ME THAT IT WAS A MATTER OF GETTING USED TO. SOMETHING ABOUT THE CAR ADJUSTING TO MY FOOT PRESSURE BUT IT'S ONLY BEEN GETTING WORSE. AFTER MUCH USAGE IS WHEN IT'S VERY NOTICEABLE BUT THERE IS SOMETHING DEFINITELY WRONG. I'VE BEEN IN INSTANCES WHERE I'M TRYING TO TURN ON CITY STREETS BUT BECAUSE THE CAR STUTTERS, IT MAKES ME SLOW DOWN OR PAUSE; HENCE, PLACING ME IN POSITIONS OF ACCIDENTS OR SOMETHING WORSE. I JUST HOPE SOMETHING CAN BE DONE.
Mfg Campaign: 11395180
Recall Date: Feb 8, 2021
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
ON FEB 1ST 2021 THE POWER STEERING FAIL WHILE DRIVING DOWN THE ROAD ON CITY STREET. A COLLUSION WAS AVOID THANKS TO OTHER DRIVERS SWERVING OUT OF THE WAY. A ERROR MESSAGE APPEAR ON THE DASH REPORTING POWER STEERING FAULT. WE PARK THE CAR IN A PARKING LOT FOR SEVERAL HOURS UNTIL TRAFFIC WAS CLEARED UP IN THE HOPES WE COULD GET THE CAR HOME. WHEN WE WENT BACK THE ISSUE WAS RESOVLED AND WE DROVE TO THE DEALER TO DIAGNOSE. THE DEALER WAS ABLE REPRODUCE THE ISSUE AND REPLACED THE ENTIRE STEERING RACK.
Corrective Action:
ON FEB 1ST 2021 THE POWER STEERING FAIL WHILE DRIVING DOWN THE ROAD ON CITY STREET. A COLLUSION WAS AVOID THANKS TO OTHER DRIVERS SWERVING OUT OF THE WAY. A ERROR MESSAGE APPEAR ON THE DASH REPORTING POWER STEERING FAULT. WE PARK THE CAR IN A PARKING LOT FOR SEVERAL HOURS UNTIL TRAFFIC WAS CLEARED UP IN THE HOPES WE COULD GET THE CAR HOME. WHEN WE WENT BACK THE ISSUE WAS RESOVLED AND WE DROVE TO THE DEALER TO DIAGNOSE. THE DEALER WAS ABLE REPRODUCE THE ISSUE AND REPLACED THE ENTIRE STEERING RACK.
Additional Notes:
ON FEB 1ST 2021 THE POWER STEERING FAIL WHILE DRIVING DOWN THE ROAD ON CITY STREET. A COLLUSION WAS AVOID THANKS TO OTHER DRIVERS SWERVING OUT OF THE WAY. A ERROR MESSAGE APPEAR ON THE DASH REPORTING POWER STEERING FAULT. WE PARK THE CAR IN A PARKING LOT FOR SEVERAL HOURS UNTIL TRAFFIC WAS CLEARED UP IN THE HOPES WE COULD GET THE CAR HOME. WHEN WE WENT BACK THE ISSUE WAS RESOVLED AND WE DROVE TO THE DEALER TO DIAGNOSE. THE DEALER WAS ABLE REPRODUCE THE ISSUE AND REPLACED THE ENTIRE STEERING RACK.
Mfg Campaign: 11394662
Recall Date: Feb 4, 2021
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
CAR SHUDDERS FROM 1ST TO 2ND GEAR WHEN AT A COMPLETE STOP OR WHILE DRIVING. I HAVE TAKEN THE CAR BACK TO THE DEALER MULTIPLE TIMES. THEY REPLACED THE CLUTCH TWICE. THE OTHER TIMES THEY VERIFY THE SHUTTER BUT SAID ITS WITH IN NORMAL SPEC. THEY SAID FORD IS AWARE OF THE ISSUE.
Corrective Action:
CAR SHUDDERS FROM 1ST TO 2ND GEAR WHEN AT A COMPLETE STOP OR WHILE DRIVING. I HAVE TAKEN THE CAR BACK TO THE DEALER MULTIPLE TIMES. THEY REPLACED THE CLUTCH TWICE. THE OTHER TIMES THEY VERIFY THE SHUTTER BUT SAID ITS WITH IN NORMAL SPEC. THEY SAID FORD IS AWARE OF THE ISSUE.
Additional Notes:
CAR SHUDDERS FROM 1ST TO 2ND GEAR WHEN AT A COMPLETE STOP OR WHILE DRIVING. I HAVE TAKEN THE CAR BACK TO THE DEALER MULTIPLE TIMES. THEY REPLACED THE CLUTCH TWICE. THE OTHER TIMES THEY VERIFY THE SHUTTER BUT SAID ITS WITH IN NORMAL SPEC. THEY SAID FORD IS AWARE OF THE ISSUE.
Mfg Campaign: 11394431
Recall Date: Feb 3, 2021
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN ACCELERATING "NORMALLY" THE TRANSMISSION WILL SLIP BETWEEN 1ST AND SECOND GEARS. WHEN ACCELERATING FROM A ROLLING START LIKE ON A FREEWAY, THE TRANSMISSION WILL REV AND THEN SHIFT AND/OR SLIP CAUSING TEMPORARY LOSS OF POWER
Corrective Action:
WHEN ACCELERATING "NORMALLY" THE TRANSMISSION WILL SLIP BETWEEN 1ST AND SECOND GEARS. WHEN ACCELERATING FROM A ROLLING START LIKE ON A FREEWAY, THE TRANSMISSION WILL REV AND THEN SHIFT AND/OR SLIP CAUSING TEMPORARY LOSS OF POWER
Additional Notes:
WHEN ACCELERATING "NORMALLY" THE TRANSMISSION WILL SLIP BETWEEN 1ST AND SECOND GEARS. WHEN ACCELERATING FROM A ROLLING START LIKE ON A FREEWAY, THE TRANSMISSION WILL REV AND THEN SHIFT AND/OR SLIP CAUSING TEMPORARY LOSS OF POWER
Mfg Campaign: 11389514
Recall Date: Jan 23, 2021
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2017 FORD FOCUS. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS DRIVING, THE VEHICLE SHIFTS RANDOMLY FROM FIRST TO SECOND GEAR THEN STARTS TO SHUDDER. THE CONTACT MENTIONED THAT WHILE HIS DAUGHTER WAS MAKING A RIGHT TURN INTO TRAFFIC, THE TRANSMISSION SHUDDERS, THE DRIVER LED OFF HER FOOT OFF THE ACCELERATOR PEDAL AND NEARLY GOT HIT BY OTHER UPCOMING VEHICLES WITH HER CHILD IN THE VEHICLE. THE VEHICLE WAS TAKEN TO CHAPMAN FORD, 1255 COLUMBUS AVE, MARYSVILLE, OH 43040, AND WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE DEALER CALLED FORD MANUFACTURER AND WAS INFORMED THAT THE RANGE WAS NOT WITHIN THE PARAMETER FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED AND REMAINED AT THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. THE VIN WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2017 FORD FOCUS. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS DRIVING, THE VEHICLE SHIFTS RANDOMLY FROM FIRST TO SECOND GEAR THEN STARTS TO SHUDDER. THE CONTACT MENTIONED THAT WHILE HIS DAUGHTER WAS MAKING A RIGHT TURN INTO TRAFFIC, THE TRANSMISSION SHUDDERS, THE DRIVER LED OFF HER FOOT OFF THE ACCELERATOR PEDAL AND NEARLY GOT HIT BY OTHER UPCOMING VEHICLES WITH HER CHILD IN THE VEHICLE. THE VEHICLE WAS TAKEN TO CHAPMAN FORD, 1255 COLUMBUS AVE, MARYSVILLE, OH 43040, AND WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE DEALER CALLED FORD MANUFACTURER AND WAS INFORMED THAT THE RANGE WAS NOT WITHIN THE PARAMETER FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED AND REMAINED AT THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. THE VIN WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2017 FORD FOCUS. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS DRIVING, THE VEHICLE SHIFTS RANDOMLY FROM FIRST TO SECOND GEAR THEN STARTS TO SHUDDER. THE CONTACT MENTIONED THAT WHILE HIS DAUGHTER WAS MAKING A RIGHT TURN INTO TRAFFIC, THE TRANSMISSION SHUDDERS, THE DRIVER LED OFF HER FOOT OFF THE ACCELERATOR PEDAL AND NEARLY GOT HIT BY OTHER UPCOMING VEHICLES WITH HER CHILD IN THE VEHICLE. THE VEHICLE WAS TAKEN TO CHAPMAN FORD, 1255 COLUMBUS AVE, MARYSVILLE, OH 43040, AND WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE DEALER CALLED FORD MANUFACTURER AND WAS INFORMED THAT THE RANGE WAS NOT WITHIN THE PARAMETER FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED AND REMAINED AT THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. THE VIN WAS NOT AVAILABLE.
Mfg Campaign: 11388996
Recall Date: Jan 20, 2021
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I PURCHASED THE VEHICLE JANUARY 9TH 2021. I PURCHASED THE VEHICLE AS THE HEAD GASKET RECALL HAD BEEN DONE ALREADY. I COULDN'T HAVE THE CAR CHECKED OUT AS I WAS 3 HOURS EACH WAY FROM HOME AND HAD TO MEET THE DEALER AT 9 PM. I DROVE THE CAR AND ALL SEEMED GOOD. ON THE 3 HR DRIVE HOME I NOTICED OIL PRESSURE WAY GOING BACK AND FORTH AND THE CAR DIDN'T SEEM TO HAVE THE POWER IT DID 1 HR BEFORE, I THOUGHT IT WAS JUST IN MY HEAD. SO MONDAY I PUT THE CAR ON THE LIFT AT WORK AND SEEN THEIR WAS OIL COMING FROM THE HEADGASKET AREA AGAIN. I HAVE THE ORIGINAL PAPERWORK FROM WHEN IT WAS DONE AT A DEALER BUT IT ALSO IS KNOWN THAT THE EARLY RECALLS THAT WERE DONE DID NOT USE THE CORRECT GASKET EVEN FOR THE RECALL. I AM ASKING FOR THIS TO GET FIXED AS I DIDN'T PAY 30,000 FOR A CAR THAT I CANT DRIVE AND HAVE TO PAY 11,000 TO FIX THE MOTOR. THE CAR HAD 51522 MILES WHEN I BOUT IT. IT IS 200 MILES FOR THE DRIVE HOME. AND IT HAS 51833 ON IT RIGHT NOW AND I DRIVE IT DAILY.
Corrective Action:
I PURCHASED THE VEHICLE JANUARY 9TH 2021. I PURCHASED THE VEHICLE AS THE HEAD GASKET RECALL HAD BEEN DONE ALREADY. I COULDN'T HAVE THE CAR CHECKED OUT AS I WAS 3 HOURS EACH WAY FROM HOME AND HAD TO MEET THE DEALER AT 9 PM. I DROVE THE CAR AND ALL SEEMED GOOD. ON THE 3 HR DRIVE HOME I NOTICED OIL PRESSURE WAY GOING BACK AND FORTH AND THE CAR DIDN'T SEEM TO HAVE THE POWER IT DID 1 HR BEFORE, I THOUGHT IT WAS JUST IN MY HEAD. SO MONDAY I PUT THE CAR ON THE LIFT AT WORK AND SEEN THEIR WAS OIL COMING FROM THE HEADGASKET AREA AGAIN. I HAVE THE ORIGINAL PAPERWORK FROM WHEN IT WAS DONE AT A DEALER BUT IT ALSO IS KNOWN THAT THE EARLY RECALLS THAT WERE DONE DID NOT USE THE CORRECT GASKET EVEN FOR THE RECALL. I AM ASKING FOR THIS TO GET FIXED AS I DIDN'T PAY 30,000 FOR A CAR THAT I CANT DRIVE AND HAVE TO PAY 11,000 TO FIX THE MOTOR. THE CAR HAD 51522 MILES WHEN I BOUT IT. IT IS 200 MILES FOR THE DRIVE HOME. AND IT HAS 51833 ON IT RIGHT NOW AND I DRIVE IT DAILY.
Additional Notes:
I PURCHASED THE VEHICLE JANUARY 9TH 2021. I PURCHASED THE VEHICLE AS THE HEAD GASKET RECALL HAD BEEN DONE ALREADY. I COULDN'T HAVE THE CAR CHECKED OUT AS I WAS 3 HOURS EACH WAY FROM HOME AND HAD TO MEET THE DEALER AT 9 PM. I DROVE THE CAR AND ALL SEEMED GOOD. ON THE 3 HR DRIVE HOME I NOTICED OIL PRESSURE WAY GOING BACK AND FORTH AND THE CAR DIDN'T SEEM TO HAVE THE POWER IT DID 1 HR BEFORE, I THOUGHT IT WAS JUST IN MY HEAD. SO MONDAY I PUT THE CAR ON THE LIFT AT WORK AND SEEN THEIR WAS OIL COMING FROM THE HEADGASKET AREA AGAIN. I HAVE THE ORIGINAL PAPERWORK FROM WHEN IT WAS DONE AT A DEALER BUT IT ALSO IS KNOWN THAT THE EARLY RECALLS THAT WERE DONE DID NOT USE THE CORRECT GASKET EVEN FOR THE RECALL. I AM ASKING FOR THIS TO GET FIXED AS I DIDN'T PAY 30,000 FOR A CAR THAT I CANT DRIVE AND HAVE TO PAY 11,000 TO FIX THE MOTOR. THE CAR HAD 51522 MILES WHEN I BOUT IT. IT IS 200 MILES FOR THE DRIVE HOME. AND IT HAS 51833 ON IT RIGHT NOW AND I DRIVE IT DAILY.
Mfg Campaign: 11388756
Recall Date: Jan 18, 2021
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I PURCHASED THE VEHICLE JANUARY 9TH 2021. I PURCHASED THE VEHICLE AS THE HEAD GASKET RECALL HAD BEEN DONE ALREADY. I COULDN'T HAVE THE CAR CHECKED OUT AS I WAS 3 HOURS EACH WAY FROM HOME AND HAD TO MEET THE DEALER AT 9 PM. I DROVE THE CAR AND ALL SEEMED GOOD. ON THE 3 HR DRIVE HOME I NOTICED OIL PRESSURE WAY GOING BACK AND FORTH AND THE CAR DIDN'T SEEM TO HAVE THE POWER IT DID 1 HR BEFORE, I THOUGHT IT WAS JUST IN MY HEAD. SO MONDAY I PUT THE CAR ON THE LIFT AT WORK AND SEEN THEIR WAS OIL COMING FROM THE HEADGASKET AREA AGAIN. I HAVE THE ORIGINAL PAPERWORK FROM WHEN IT WAS DONE AT A DEALER BUT IT ALSO IS KNOWN THAT THE EARLY RECALLS THAT WERE DONE DID NOT USE THE CORRECT GASKET EVEN FOR THE RECALL. I AM ASKING FOR THIS TO GET FIXED AS I DIDN'T PAY 30,000 FOR A CAR THAT I CANT DRIVE AND HAVE TO PAY 11,000 TO FIX THE MOTOR. THE CAR HAD 51522 MILES WHEN I BOUT IT. IT IS 200 MILES FOR THE DRIVE HOME. AND IT HAS 51833 ON IT RIGHT NOW AND I DRIVE IT DAILY.
Corrective Action:
I PURCHASED THE VEHICLE JANUARY 9TH 2021. I PURCHASED THE VEHICLE AS THE HEAD GASKET RECALL HAD BEEN DONE ALREADY. I COULDN'T HAVE THE CAR CHECKED OUT AS I WAS 3 HOURS EACH WAY FROM HOME AND HAD TO MEET THE DEALER AT 9 PM. I DROVE THE CAR AND ALL SEEMED GOOD. ON THE 3 HR DRIVE HOME I NOTICED OIL PRESSURE WAY GOING BACK AND FORTH AND THE CAR DIDN'T SEEM TO HAVE THE POWER IT DID 1 HR BEFORE, I THOUGHT IT WAS JUST IN MY HEAD. SO MONDAY I PUT THE CAR ON THE LIFT AT WORK AND SEEN THEIR WAS OIL COMING FROM THE HEADGASKET AREA AGAIN. I HAVE THE ORIGINAL PAPERWORK FROM WHEN IT WAS DONE AT A DEALER BUT IT ALSO IS KNOWN THAT THE EARLY RECALLS THAT WERE DONE DID NOT USE THE CORRECT GASKET EVEN FOR THE RECALL. I AM ASKING FOR THIS TO GET FIXED AS I DIDN'T PAY 30,000 FOR A CAR THAT I CANT DRIVE AND HAVE TO PAY 11,000 TO FIX THE MOTOR. THE CAR HAD 51522 MILES WHEN I BOUT IT. IT IS 200 MILES FOR THE DRIVE HOME. AND IT HAS 51833 ON IT RIGHT NOW AND I DRIVE IT DAILY.
Additional Notes:
I PURCHASED THE VEHICLE JANUARY 9TH 2021. I PURCHASED THE VEHICLE AS THE HEAD GASKET RECALL HAD BEEN DONE ALREADY. I COULDN'T HAVE THE CAR CHECKED OUT AS I WAS 3 HOURS EACH WAY FROM HOME AND HAD TO MEET THE DEALER AT 9 PM. I DROVE THE CAR AND ALL SEEMED GOOD. ON THE 3 HR DRIVE HOME I NOTICED OIL PRESSURE WAY GOING BACK AND FORTH AND THE CAR DIDN'T SEEM TO HAVE THE POWER IT DID 1 HR BEFORE, I THOUGHT IT WAS JUST IN MY HEAD. SO MONDAY I PUT THE CAR ON THE LIFT AT WORK AND SEEN THEIR WAS OIL COMING FROM THE HEADGASKET AREA AGAIN. I HAVE THE ORIGINAL PAPERWORK FROM WHEN IT WAS DONE AT A DEALER BUT IT ALSO IS KNOWN THAT THE EARLY RECALLS THAT WERE DONE DID NOT USE THE CORRECT GASKET EVEN FOR THE RECALL. I AM ASKING FOR THIS TO GET FIXED AS I DIDN'T PAY 30,000 FOR A CAR THAT I CANT DRIVE AND HAVE TO PAY 11,000 TO FIX THE MOTOR. THE CAR HAD 51522 MILES WHEN I BOUT IT. IT IS 200 MILES FOR THE DRIVE HOME. AND IT HAS 51833 ON IT RIGHT NOW AND I DRIVE IT DAILY.
Mfg Campaign: 11388756
Recall Date: Jan 18, 2021
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TWO THINGS HAPPENS AFTER I WOULD PUSH ON THE BREAK THE CAR WOULD ACCELERATE UNTIL I PUSHED ON THE BREAK AGAIN AND IT SHUTTERS AND ACT AS IF IT WILL STALL OUT WHEN I FIRST START TO DRIVE WHEN I FIRST ACCELERATE FROM ANY STOPPED SITUATION
Corrective Action:
TWO THINGS HAPPENS AFTER I WOULD PUSH ON THE BREAK THE CAR WOULD ACCELERATE UNTIL I PUSHED ON THE BREAK AGAIN AND IT SHUTTERS AND ACT AS IF IT WILL STALL OUT WHEN I FIRST START TO DRIVE WHEN I FIRST ACCELERATE FROM ANY STOPPED SITUATION
Additional Notes:
TWO THINGS HAPPENS AFTER I WOULD PUSH ON THE BREAK THE CAR WOULD ACCELERATE UNTIL I PUSHED ON THE BREAK AGAIN AND IT SHUTTERS AND ACT AS IF IT WILL STALL OUT WHEN I FIRST START TO DRIVE WHEN I FIRST ACCELERATE FROM ANY STOPPED SITUATION
Mfg Campaign: 11388150
Recall Date: Jan 14, 2021
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TWO THINGS HAPPENS AFTER I WOULD PUSH ON THE BREAK THE CAR WOULD ACCELERATE UNTIL I PUSHED ON THE BREAK AGAIN AND IT SHUTTERS AND ACT AS IF IT WILL STALL OUT WHEN I FIRST START TO DRIVE WHEN I FIRST ACCELERATE FROM ANY STOPPED SITUATION
Corrective Action:
TWO THINGS HAPPENS AFTER I WOULD PUSH ON THE BREAK THE CAR WOULD ACCELERATE UNTIL I PUSHED ON THE BREAK AGAIN AND IT SHUTTERS AND ACT AS IF IT WILL STALL OUT WHEN I FIRST START TO DRIVE WHEN I FIRST ACCELERATE FROM ANY STOPPED SITUATION
Additional Notes:
TWO THINGS HAPPENS AFTER I WOULD PUSH ON THE BREAK THE CAR WOULD ACCELERATE UNTIL I PUSHED ON THE BREAK AGAIN AND IT SHUTTERS AND ACT AS IF IT WILL STALL OUT WHEN I FIRST START TO DRIVE WHEN I FIRST ACCELERATE FROM ANY STOPPED SITUATION
Mfg Campaign: 11388150
Recall Date: Jan 14, 2021
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
TWO THINGS HAPPENS AFTER I WOULD PUSH ON THE BREAK THE CAR WOULD ACCELERATE UNTIL I PUSHED ON THE BREAK AGAIN AND IT SHUTTERS AND ACT AS IF IT WILL STALL OUT WHEN I FIRST START TO DRIVE WHEN I FIRST ACCELERATE FROM ANY STOPPED SITUATION
Corrective Action:
TWO THINGS HAPPENS AFTER I WOULD PUSH ON THE BREAK THE CAR WOULD ACCELERATE UNTIL I PUSHED ON THE BREAK AGAIN AND IT SHUTTERS AND ACT AS IF IT WILL STALL OUT WHEN I FIRST START TO DRIVE WHEN I FIRST ACCELERATE FROM ANY STOPPED SITUATION
Additional Notes:
TWO THINGS HAPPENS AFTER I WOULD PUSH ON THE BREAK THE CAR WOULD ACCELERATE UNTIL I PUSHED ON THE BREAK AGAIN AND IT SHUTTERS AND ACT AS IF IT WILL STALL OUT WHEN I FIRST START TO DRIVE WHEN I FIRST ACCELERATE FROM ANY STOPPED SITUATION
Mfg Campaign: 11388150
Recall Date: Jan 14, 2021
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
WHILE DRIVING MY 2017 FORD FOCUS SE, I RECEIVED A MESSAGE ON THE DISPLAY INDICATING STEERING FAILURE. THE MOMENT THE MESSAGE DISPLAYED, I LOST STEERING IMMEDIATELY AND THE CAR PULLED DRAMATICALLY TOWARDS THE RIGHT EDGE OF THE ROAD. UP TILL THIS POINT, THERE WAS NO INDICATION OF A STEERING ISSUE. THANKFULLY, I WAS DRIVING EARLIER IN THE MORNING ON A RURAL ROADWAY WITH A VERY LITTLE TRAFFIC AND ON A STRAIGHT SECTION OF THE ROAD. IT SEEMS AS THOUGH THE SYSTEM AFFECTED IS THE EPAS. AFTER CONTACTING MY LOCAL DEALERSHIP FOR REPAIR IT WAS MENTIONED THAT THEY HAD JUST REPLACED THE SAME SYSTEM IN A SIMILAR VEHICLE. I ALSO SPOKE WITH MY LOCAL GARAGE WHO CONTACTED A DIFFERENT DEALER THAT ALSO INDICATED THEY HAVE REPLACED THIS PART ON NUMEROUS VEHICLES (NO SPECIFIC NUMBER WAS GIVEN).
Corrective Action:
WHILE DRIVING MY 2017 FORD FOCUS SE, I RECEIVED A MESSAGE ON THE DISPLAY INDICATING STEERING FAILURE. THE MOMENT THE MESSAGE DISPLAYED, I LOST STEERING IMMEDIATELY AND THE CAR PULLED DRAMATICALLY TOWARDS THE RIGHT EDGE OF THE ROAD. UP TILL THIS POINT, THERE WAS NO INDICATION OF A STEERING ISSUE. THANKFULLY, I WAS DRIVING EARLIER IN THE MORNING ON A RURAL ROADWAY WITH A VERY LITTLE TRAFFIC AND ON A STRAIGHT SECTION OF THE ROAD. IT SEEMS AS THOUGH THE SYSTEM AFFECTED IS THE EPAS. AFTER CONTACTING MY LOCAL DEALERSHIP FOR REPAIR IT WAS MENTIONED THAT THEY HAD JUST REPLACED THE SAME SYSTEM IN A SIMILAR VEHICLE. I ALSO SPOKE WITH MY LOCAL GARAGE WHO CONTACTED A DIFFERENT DEALER THAT ALSO INDICATED THEY HAVE REPLACED THIS PART ON NUMEROUS VEHICLES (NO SPECIFIC NUMBER WAS GIVEN).
Additional Notes:
WHILE DRIVING MY 2017 FORD FOCUS SE, I RECEIVED A MESSAGE ON THE DISPLAY INDICATING STEERING FAILURE. THE MOMENT THE MESSAGE DISPLAYED, I LOST STEERING IMMEDIATELY AND THE CAR PULLED DRAMATICALLY TOWARDS THE RIGHT EDGE OF THE ROAD. UP TILL THIS POINT, THERE WAS NO INDICATION OF A STEERING ISSUE. THANKFULLY, I WAS DRIVING EARLIER IN THE MORNING ON A RURAL ROADWAY WITH A VERY LITTLE TRAFFIC AND ON A STRAIGHT SECTION OF THE ROAD. IT SEEMS AS THOUGH THE SYSTEM AFFECTED IS THE EPAS. AFTER CONTACTING MY LOCAL DEALERSHIP FOR REPAIR IT WAS MENTIONED THAT THEY HAD JUST REPLACED THE SAME SYSTEM IN A SIMILAR VEHICLE. I ALSO SPOKE WITH MY LOCAL GARAGE WHO CONTACTED A DIFFERENT DEALER THAT ALSO INDICATED THEY HAVE REPLACED THIS PART ON NUMEROUS VEHICLES (NO SPECIFIC NUMBER WAS GIVEN).
Mfg Campaign: 11386494
Recall Date: Jan 4, 2021
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I BOUGHT MY 2017 FORD FOCUS SE WITH 8 MILES ON IT WHEN IT GOT ABOUT 5,000 MILES ON IT MY TRANSMISSION BEGAN TO SHUTTER. BROUGHT IT TO 3 DIFFERENT FORD DEALERSHIPS TO BE TOLD NOTHING WRONG WITH IT. ABOUT 20,000 MILES I NOTICE THE SHUTTER BECOMING WORST AND WORST TO BE TOLD ONCE AGAIN NOTHING WRONG WITH IT. NOW MY CAR IS AT 50,000 AND ANYTIME IT'S UNDER THE HALF WAY MARK WITH GAS THE SHUTTER BECOME MORE INTENSE. STILL FORD WANTS TO TELL ME THERE IS NO PROBLEMS
Corrective Action:
I BOUGHT MY 2017 FORD FOCUS SE WITH 8 MILES ON IT WHEN IT GOT ABOUT 5,000 MILES ON IT MY TRANSMISSION BEGAN TO SHUTTER. BROUGHT IT TO 3 DIFFERENT FORD DEALERSHIPS TO BE TOLD NOTHING WRONG WITH IT. ABOUT 20,000 MILES I NOTICE THE SHUTTER BECOMING WORST AND WORST TO BE TOLD ONCE AGAIN NOTHING WRONG WITH IT. NOW MY CAR IS AT 50,000 AND ANYTIME IT'S UNDER THE HALF WAY MARK WITH GAS THE SHUTTER BECOME MORE INTENSE. STILL FORD WANTS TO TELL ME THERE IS NO PROBLEMS
Additional Notes:
I BOUGHT MY 2017 FORD FOCUS SE WITH 8 MILES ON IT WHEN IT GOT ABOUT 5,000 MILES ON IT MY TRANSMISSION BEGAN TO SHUTTER. BROUGHT IT TO 3 DIFFERENT FORD DEALERSHIPS TO BE TOLD NOTHING WRONG WITH IT. ABOUT 20,000 MILES I NOTICE THE SHUTTER BECOMING WORST AND WORST TO BE TOLD ONCE AGAIN NOTHING WRONG WITH IT. NOW MY CAR IS AT 50,000 AND ANYTIME IT'S UNDER THE HALF WAY MARK WITH GAS THE SHUTTER BECOME MORE INTENSE. STILL FORD WANTS TO TELL ME THERE IS NO PROBLEMS
Mfg Campaign: 11385378
Recall Date: Dec 29, 2020
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I BOUGHT MY 2017 FORD FOCUS SE WITH 8 MILES ON IT WHEN IT GOT ABOUT 5,000 MILES ON IT MY TRANSMISSION BEGAN TO SHUTTER. BROUGHT IT TO 3 DIFFERENT FORD DEALERSHIPS TO BE TOLD NOTHING WRONG WITH IT. ABOUT 20,000 MILES I NOTICE THE SHUTTER BECOMING WORST AND WORST TO BE TOLD ONCE AGAIN NOTHING WRONG WITH IT. NOW MY CAR IS AT 50,000 AND ANYTIME IT'S UNDER THE HALF WAY MARK WITH GAS THE SHUTTER BECOME MORE INTENSE. STILL FORD WANTS TO TELL ME THERE IS NO PROBLEMS
Corrective Action:
I BOUGHT MY 2017 FORD FOCUS SE WITH 8 MILES ON IT WHEN IT GOT ABOUT 5,000 MILES ON IT MY TRANSMISSION BEGAN TO SHUTTER. BROUGHT IT TO 3 DIFFERENT FORD DEALERSHIPS TO BE TOLD NOTHING WRONG WITH IT. ABOUT 20,000 MILES I NOTICE THE SHUTTER BECOMING WORST AND WORST TO BE TOLD ONCE AGAIN NOTHING WRONG WITH IT. NOW MY CAR IS AT 50,000 AND ANYTIME IT'S UNDER THE HALF WAY MARK WITH GAS THE SHUTTER BECOME MORE INTENSE. STILL FORD WANTS TO TELL ME THERE IS NO PROBLEMS
Additional Notes:
I BOUGHT MY 2017 FORD FOCUS SE WITH 8 MILES ON IT WHEN IT GOT ABOUT 5,000 MILES ON IT MY TRANSMISSION BEGAN TO SHUTTER. BROUGHT IT TO 3 DIFFERENT FORD DEALERSHIPS TO BE TOLD NOTHING WRONG WITH IT. ABOUT 20,000 MILES I NOTICE THE SHUTTER BECOMING WORST AND WORST TO BE TOLD ONCE AGAIN NOTHING WRONG WITH IT. NOW MY CAR IS AT 50,000 AND ANYTIME IT'S UNDER THE HALF WAY MARK WITH GAS THE SHUTTER BECOME MORE INTENSE. STILL FORD WANTS TO TELL ME THERE IS NO PROBLEMS
Mfg Campaign: 11385378
Recall Date: Dec 29, 2020
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I BOUGHT MY 2017 FORD FOCUS SE WITH 8 MILES ON IT WHEN IT GOT ABOUT 5,000 MILES ON IT MY TRANSMISSION BEGAN TO SHUTTER. BROUGHT IT TO 3 DIFFERENT FORD DEALERSHIPS TO BE TOLD NOTHING WRONG WITH IT. ABOUT 20,000 MILES I NOTICE THE SHUTTER BECOMING WORST AND WORST TO BE TOLD ONCE AGAIN NOTHING WRONG WITH IT. NOW MY CAR IS AT 50,000 AND ANYTIME IT'S UNDER THE HALF WAY MARK WITH GAS THE SHUTTER BECOME MORE INTENSE. STILL FORD WANTS TO TELL ME THERE IS NO PROBLEMS
Corrective Action:
I BOUGHT MY 2017 FORD FOCUS SE WITH 8 MILES ON IT WHEN IT GOT ABOUT 5,000 MILES ON IT MY TRANSMISSION BEGAN TO SHUTTER. BROUGHT IT TO 3 DIFFERENT FORD DEALERSHIPS TO BE TOLD NOTHING WRONG WITH IT. ABOUT 20,000 MILES I NOTICE THE SHUTTER BECOMING WORST AND WORST TO BE TOLD ONCE AGAIN NOTHING WRONG WITH IT. NOW MY CAR IS AT 50,000 AND ANYTIME IT'S UNDER THE HALF WAY MARK WITH GAS THE SHUTTER BECOME MORE INTENSE. STILL FORD WANTS TO TELL ME THERE IS NO PROBLEMS
Additional Notes:
I BOUGHT MY 2017 FORD FOCUS SE WITH 8 MILES ON IT WHEN IT GOT ABOUT 5,000 MILES ON IT MY TRANSMISSION BEGAN TO SHUTTER. BROUGHT IT TO 3 DIFFERENT FORD DEALERSHIPS TO BE TOLD NOTHING WRONG WITH IT. ABOUT 20,000 MILES I NOTICE THE SHUTTER BECOMING WORST AND WORST TO BE TOLD ONCE AGAIN NOTHING WRONG WITH IT. NOW MY CAR IS AT 50,000 AND ANYTIME IT'S UNDER THE HALF WAY MARK WITH GAS THE SHUTTER BECOME MORE INTENSE. STILL FORD WANTS TO TELL ME THERE IS NO PROBLEMS
Mfg Campaign: 11385378
Recall Date: Dec 29, 2020
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
SHORTLY AFTER PURCHASING THIS VEHICLE I NOTICED THE CLUTCH SLIPPING WHILE DRIVING. THIS INCLUDES SLIPPING INTO NEUTRAL AT HIGHWAY SPEEDS, AS WELL AS SLIPPING WHILE TRYING TO ACCELERATE, LEAVING ME WITH NO POWER. THE SHIFTS, ESPECIALLY 1ST TO SECOND ARE VERY VIOLENT AND ROUGH. WHILE SHIFTING THE WHOLE CAR SHAKES AGGRESSIVELY WHILE ALSO BEING PAIRED WITH A SHUDDERING AND GRINDING NOISE. FORD WAS NOTIFIED OF THIS PROBLEM AT 49,195 MILES ON NOVEMBER 19TH 2019. FORD TEST DROVE THE VEHICLE AND SAID THAT THEY COULD NOT RECREATE MY COMPLAINT. I WAS ALSO TOLD THAT "THIS IS HOW THIS CAR DRIVES". I BELIEVE I WAS TOLD THIS AS A DETERRENT FROM MAKING FUTURE COMPLAINTS. TWO THOUSAND MILES LATER I WENT BACK TO FORD AFTER MY CAR WAS NOT DRIVING IN REVERSE. FORD CHOSE TO RELEARN THE CLUTCH HOWEVER THIS WAS A PROBLEM WITH THE TRANSMISSION ITSELF AS WELL AS THE CLUTCH, NO FURTHER REPAIRS WERE MADE. I WAS THEN TOLD AGAIN THAT THERE WAS NO PROBLEM WITH THE VEHICLE. WE ALSO MADE 2 REPORTS TO FORD CUSTOMER SERVICE NOTIFYING FORD OF THIS PROBLEM AS I WAS STILL UNDER MY WARRANTY. NOW 9 THOUSAND MILES OUT OF WARRANTY (69,000) FORD IS TELLING ME THERE IS A PROBLEM WITH MY TRANSMISSION AND THAT THE VEHICLE IS UNSAFE TO DRIVE. THEY ARE REQUIRING A DIAGNOSTIC FEE OF 1200 DOLLARS TO INVESTIGATE THE PROBLEM AND SEE WHAT NEEDS REPAIRS AT MY EXPENSE. I BELIEVE FORD IS ONLY ACKNOWLEDGING THE PROBLEM WITH THIS UNSAFE VEHICLE NOW THAT I AM OUT OF WARRANTY.
Corrective Action:
SHORTLY AFTER PURCHASING THIS VEHICLE I NOTICED THE CLUTCH SLIPPING WHILE DRIVING. THIS INCLUDES SLIPPING INTO NEUTRAL AT HIGHWAY SPEEDS, AS WELL AS SLIPPING WHILE TRYING TO ACCELERATE, LEAVING ME WITH NO POWER. THE SHIFTS, ESPECIALLY 1ST TO SECOND ARE VERY VIOLENT AND ROUGH. WHILE SHIFTING THE WHOLE CAR SHAKES AGGRESSIVELY WHILE ALSO BEING PAIRED WITH A SHUDDERING AND GRINDING NOISE. FORD WAS NOTIFIED OF THIS PROBLEM AT 49,195 MILES ON NOVEMBER 19TH 2019. FORD TEST DROVE THE VEHICLE AND SAID THAT THEY COULD NOT RECREATE MY COMPLAINT. I WAS ALSO TOLD THAT "THIS IS HOW THIS CAR DRIVES". I BELIEVE I WAS TOLD THIS AS A DETERRENT FROM MAKING FUTURE COMPLAINTS. TWO THOUSAND MILES LATER I WENT BACK TO FORD AFTER MY CAR WAS NOT DRIVING IN REVERSE. FORD CHOSE TO RELEARN THE CLUTCH HOWEVER THIS WAS A PROBLEM WITH THE TRANSMISSION ITSELF AS WELL AS THE CLUTCH, NO FURTHER REPAIRS WERE MADE. I WAS THEN TOLD AGAIN THAT THERE WAS NO PROBLEM WITH THE VEHICLE. WE ALSO MADE 2 REPORTS TO FORD CUSTOMER SERVICE NOTIFYING FORD OF THIS PROBLEM AS I WAS STILL UNDER MY WARRANTY. NOW 9 THOUSAND MILES OUT OF WARRANTY (69,000) FORD IS TELLING ME THERE IS A PROBLEM WITH MY TRANSMISSION AND THAT THE VEHICLE IS UNSAFE TO DRIVE. THEY ARE REQUIRING A DIAGNOSTIC FEE OF 1200 DOLLARS TO INVESTIGATE THE PROBLEM AND SEE WHAT NEEDS REPAIRS AT MY EXPENSE. I BELIEVE FORD IS ONLY ACKNOWLEDGING THE PROBLEM WITH THIS UNSAFE VEHICLE NOW THAT I AM OUT OF WARRANTY.
Additional Notes:
SHORTLY AFTER PURCHASING THIS VEHICLE I NOTICED THE CLUTCH SLIPPING WHILE DRIVING. THIS INCLUDES SLIPPING INTO NEUTRAL AT HIGHWAY SPEEDS, AS WELL AS SLIPPING WHILE TRYING TO ACCELERATE, LEAVING ME WITH NO POWER. THE SHIFTS, ESPECIALLY 1ST TO SECOND ARE VERY VIOLENT AND ROUGH. WHILE SHIFTING THE WHOLE CAR SHAKES AGGRESSIVELY WHILE ALSO BEING PAIRED WITH A SHUDDERING AND GRINDING NOISE. FORD WAS NOTIFIED OF THIS PROBLEM AT 49,195 MILES ON NOVEMBER 19TH 2019. FORD TEST DROVE THE VEHICLE AND SAID THAT THEY COULD NOT RECREATE MY COMPLAINT. I WAS ALSO TOLD THAT "THIS IS HOW THIS CAR DRIVES". I BELIEVE I WAS TOLD THIS AS A DETERRENT FROM MAKING FUTURE COMPLAINTS. TWO THOUSAND MILES LATER I WENT BACK TO FORD AFTER MY CAR WAS NOT DRIVING IN REVERSE. FORD CHOSE TO RELEARN THE CLUTCH HOWEVER THIS WAS A PROBLEM WITH THE TRANSMISSION ITSELF AS WELL AS THE CLUTCH, NO FURTHER REPAIRS WERE MADE. I WAS THEN TOLD AGAIN THAT THERE WAS NO PROBLEM WITH THE VEHICLE. WE ALSO MADE 2 REPORTS TO FORD CUSTOMER SERVICE NOTIFYING FORD OF THIS PROBLEM AS I WAS STILL UNDER MY WARRANTY. NOW 9 THOUSAND MILES OUT OF WARRANTY (69,000) FORD IS TELLING ME THERE IS A PROBLEM WITH MY TRANSMISSION AND THAT THE VEHICLE IS UNSAFE TO DRIVE. THEY ARE REQUIRING A DIAGNOSTIC FEE OF 1200 DOLLARS TO INVESTIGATE THE PROBLEM AND SEE WHAT NEEDS REPAIRS AT MY EXPENSE. I BELIEVE FORD IS ONLY ACKNOWLEDGING THE PROBLEM WITH THIS UNSAFE VEHICLE NOW THAT I AM OUT OF WARRANTY.
Mfg Campaign: 11385505
Recall Date: Dec 29, 2020
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
WENT TO JUMPSTART DAUGHTER'S CAR, JUMP STARTED CAR AND IT WOULD NOT GO IN REVERSE. HAD IT TOWED TO A LOCAL FORD DEALERSHIP AND WAS TOLD I NEEDED A NEW TRANSMISSION. THERE WERE NO CHECK ENGINE LIGHTS OR TRANSMISSION PROBLEMS BEFORE CAR WAS JUMP STARTED. SCANN ED CAR AND FOUND TRANSMISSION CODE P2837. DEALERSHIP SAYS THE TRANSMISSION IS NOT COVERED UNDER WARRANTY. THE CAR ONLY HAS 69,000 MI ON IT AND IT'S 3 YEARS OLD. GETTING A HOLD OF A LEMON LAWYER IN REGARDS TO GETTING SOME COMPENSATION FOR THESE FAULTY TRANSMISSION.
Corrective Action:
WENT TO JUMPSTART DAUGHTER'S CAR, JUMP STARTED CAR AND IT WOULD NOT GO IN REVERSE. HAD IT TOWED TO A LOCAL FORD DEALERSHIP AND WAS TOLD I NEEDED A NEW TRANSMISSION. THERE WERE NO CHECK ENGINE LIGHTS OR TRANSMISSION PROBLEMS BEFORE CAR WAS JUMP STARTED. SCANN ED CAR AND FOUND TRANSMISSION CODE P2837. DEALERSHIP SAYS THE TRANSMISSION IS NOT COVERED UNDER WARRANTY. THE CAR ONLY HAS 69,000 MI ON IT AND IT'S 3 YEARS OLD. GETTING A HOLD OF A LEMON LAWYER IN REGARDS TO GETTING SOME COMPENSATION FOR THESE FAULTY TRANSMISSION.
Additional Notes:
WENT TO JUMPSTART DAUGHTER'S CAR, JUMP STARTED CAR AND IT WOULD NOT GO IN REVERSE. HAD IT TOWED TO A LOCAL FORD DEALERSHIP AND WAS TOLD I NEEDED A NEW TRANSMISSION. THERE WERE NO CHECK ENGINE LIGHTS OR TRANSMISSION PROBLEMS BEFORE CAR WAS JUMP STARTED. SCANN ED CAR AND FOUND TRANSMISSION CODE P2837. DEALERSHIP SAYS THE TRANSMISSION IS NOT COVERED UNDER WARRANTY. THE CAR ONLY HAS 69,000 MI ON IT AND IT'S 3 YEARS OLD. GETTING A HOLD OF A LEMON LAWYER IN REGARDS TO GETTING SOME COMPENSATION FOR THESE FAULTY TRANSMISSION.
Mfg Campaign: 11385308
Recall Date: Dec 28, 2020
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury