Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S64
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus vehicles equipped with a 1.0L Fox GTDI engine and a 6-speed manual transmission. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S07
Recall Date: Nov 28, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S32
Recall Date: Oct 22, 2018
Consumer Complaints
1K ComplaintsFord Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The check engine light came and the code for CPV show up. When you put gas in it doesn't start up right away like it suppose to. And the acceleration take time on occasion. Basically what the recall said for the car. But the dealship says my Vin numbet doesn't match the recalled so I don't know what to do.
Corrective Action:
The check engine light came and the code for CPV show up. When you put gas in it doesn't start up right away like it suppose to. And the acceleration take time on occasion. Basically what the recall said for the car. But the dealship says my Vin numbet doesn't match the recalled so I don't know what to do.
Additional Notes:
The check engine light came and the code for CPV show up. When you put gas in it doesn't start up right away like it suppose to. And the acceleration take time on occasion. Basically what the recall said for the car. But the dealship says my Vin numbet doesn't match the recalled so I don't know what to do.
Mfg Campaign: 11512425
Recall Date: Mar 17, 2023
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The check engine light came on and the code reads P0456. The car also has a rough idle and loss of accleration power. We had the car inspected at the mechanic and the shop said the Cannister Purge Valve (CPV) needed replaced and the PCM software needed to be updated. They notified us there was a safety recall on 2012 - 2018 Ford Focus - #18S32 that describes this exact issue, but when we contacted Ford, they said even though our car was a 2018 Ford Focus the VIN # was not included in the recall. Ford suggested we report the issue.
Corrective Action:
The check engine light came on and the code reads P0456. The car also has a rough idle and loss of accleration power. We had the car inspected at the mechanic and the shop said the Cannister Purge Valve (CPV) needed replaced and the PCM software needed to be updated. They notified us there was a safety recall on 2012 - 2018 Ford Focus - #18S32 that describes this exact issue, but when we contacted Ford, they said even though our car was a 2018 Ford Focus the VIN # was not included in the recall. Ford suggested we report the issue.
Additional Notes:
The check engine light came on and the code reads P0456. The car also has a rough idle and loss of accleration power. We had the car inspected at the mechanic and the shop said the Cannister Purge Valve (CPV) needed replaced and the PCM software needed to be updated. They notified us there was a safety recall on 2012 - 2018 Ford Focus - #18S32 that describes this exact issue, but when we contacted Ford, they said even though our car was a 2018 Ford Focus the VIN # was not included in the recall. Ford suggested we report the issue.
Mfg Campaign: 11511916
Recall Date: Mar 15, 2023
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I keep having an off and on check engine light with a P1450 code for the last two months. I’ve looked up my vehicle history. I found that my vehicle came up as a 2.0L GDI engine type which my car would qualify under the recall. But when I look up my vin, it tells me no. What do I do? I just financed this vehicle in October.
Corrective Action:
I keep having an off and on check engine light with a P1450 code for the last two months. I’ve looked up my vehicle history. I found that my vehicle came up as a 2.0L GDI engine type which my car would qualify under the recall. But when I look up my vin, it tells me no. What do I do? I just financed this vehicle in October.
Additional Notes:
I keep having an off and on check engine light with a P1450 code for the last two months. I’ve looked up my vehicle history. I found that my vehicle came up as a 2.0L GDI engine type which my car would qualify under the recall. But when I look up my vin, it tells me no. What do I do? I just financed this vehicle in October.
Mfg Campaign: 11511687
Recall Date: Mar 14, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I keep having an off and on check engine light with a P1450 code for the last two months. I’ve looked up my vehicle history. I found that my vehicle came up as a 2.0L GDI engine type which my car would qualify under the recall. But when I look up my vin, it tells me no. What do I do? I just financed this vehicle in October.
Corrective Action:
I keep having an off and on check engine light with a P1450 code for the last two months. I’ve looked up my vehicle history. I found that my vehicle came up as a 2.0L GDI engine type which my car would qualify under the recall. But when I look up my vin, it tells me no. What do I do? I just financed this vehicle in October.
Additional Notes:
I keep having an off and on check engine light with a P1450 code for the last two months. I’ve looked up my vehicle history. I found that my vehicle came up as a 2.0L GDI engine type which my car would qualify under the recall. But when I look up my vin, it tells me no. What do I do? I just financed this vehicle in October.
Mfg Campaign: 11511687
Recall Date: Mar 14, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I keep having an off and on check engine light with a P1450 code for the last two months. I’ve looked up my vehicle history. I found that my vehicle came up as a 2.0L GDI engine type which my car would qualify under the recall. But when I look up my vin, it tells me no. What do I do? I just financed this vehicle in October.
Corrective Action:
I keep having an off and on check engine light with a P1450 code for the last two months. I’ve looked up my vehicle history. I found that my vehicle came up as a 2.0L GDI engine type which my car would qualify under the recall. But when I look up my vin, it tells me no. What do I do? I just financed this vehicle in October.
Additional Notes:
I keep having an off and on check engine light with a P1450 code for the last two months. I’ve looked up my vehicle history. I found that my vehicle came up as a 2.0L GDI engine type which my car would qualify under the recall. But when I look up my vin, it tells me no. What do I do? I just financed this vehicle in October.
Mfg Campaign: 11511687
Recall Date: Mar 14, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact stated that while driving at an undisclosed speed, the transmission failed to shift into 2nd gear at 4,000 RPM. The vehicle was taken to two independent mechanics, who diagnosed that the clutch needed to be replaced; however, the replacement part was on backorder. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact stated that while driving at an undisclosed speed, the transmission failed to shift into 2nd gear at 4,000 RPM. The vehicle was taken to two independent mechanics, who diagnosed that the clutch needed to be replaced; however, the replacement part was on backorder. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact stated that while driving at an undisclosed speed, the transmission failed to shift into 2nd gear at 4,000 RPM. The vehicle was taken to two independent mechanics, who diagnosed that the clutch needed to be replaced; however, the replacement part was on backorder. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.
Mfg Campaign: 11511711
Recall Date: Mar 14, 2023
Ford Motor Company
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with the battery and check engine warning lights illuminated. The contact pulled over into a parking lot. The vehicle was able to be restarted. The vehicle was taken to an independent mechanic, who diagnosed that the failure was related to NHTSA Campaign Number: 16V735000 (Fuel System, Gasoline) however, the VIN was not included in the recall. The vehicle was then taken to the dealer, where it was determined that the canister purge valve needed to be replaced. The vehicle was taken to another independent mechanic, who replaced the canister purge valve. The manufacturer was made aware of the failure. The failure mileage was approximately 67,000.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with the battery and check engine warning lights illuminated. The contact pulled over into a parking lot. The vehicle was able to be restarted. The vehicle was taken to an independent mechanic, who diagnosed that the failure was related to NHTSA Campaign Number: 16V735000 (Fuel System, Gasoline) however, the VIN was not included in the recall. The vehicle was then taken to the dealer, where it was determined that the canister purge valve needed to be replaced. The vehicle was taken to another independent mechanic, who replaced the canister purge valve. The manufacturer was made aware of the failure. The failure mileage was approximately 67,000.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with the battery and check engine warning lights illuminated. The contact pulled over into a parking lot. The vehicle was able to be restarted. The vehicle was taken to an independent mechanic, who diagnosed that the failure was related to NHTSA Campaign Number: 16V735000 (Fuel System, Gasoline) however, the VIN was not included in the recall. The vehicle was then taken to the dealer, where it was determined that the canister purge valve needed to be replaced. The vehicle was taken to another independent mechanic, who replaced the canister purge valve. The manufacturer was made aware of the failure. The failure mileage was approximately 67,000.
Mfg Campaign: 11511512
Recall Date: Mar 13, 2023
Ford Motor Company
Defect Description:
FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:HOSES/VALVES/SENSORS
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact stated that while driving 25 MPH, the vehicle stalled. The contact stated that the vehicle was pushed into the driveway after stalling on the street. The vehicle was taken to an independent dealer where the vehicle was diagnosed with a leak in the evaporative emission control and EVAP purge valve. The contact stated that the check engine warning light was illuminated. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 61,000.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact stated that while driving 25 MPH, the vehicle stalled. The contact stated that the vehicle was pushed into the driveway after stalling on the street. The vehicle was taken to an independent dealer where the vehicle was diagnosed with a leak in the evaporative emission control and EVAP purge valve. The contact stated that the check engine warning light was illuminated. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 61,000.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact stated that while driving 25 MPH, the vehicle stalled. The contact stated that the vehicle was pushed into the driveway after stalling on the street. The vehicle was taken to an independent dealer where the vehicle was diagnosed with a leak in the evaporative emission control and EVAP purge valve. The contact stated that the check engine warning light was illuminated. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 61,000.
Mfg Campaign: 11511564
Recall Date: Mar 13, 2023
Ford Motor Company
Defect Description:
FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:CANISTER
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact stated that while driving 25 MPH, the vehicle stalled. The contact stated that the vehicle was pushed into the driveway after stalling on the street. The vehicle was taken to an independent dealer where the vehicle was diagnosed with a leak in the evaporative emission control and EVAP purge valve. The contact stated that the check engine warning light was illuminated. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 61,000.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact stated that while driving 25 MPH, the vehicle stalled. The contact stated that the vehicle was pushed into the driveway after stalling on the street. The vehicle was taken to an independent dealer where the vehicle was diagnosed with a leak in the evaporative emission control and EVAP purge valve. The contact stated that the check engine warning light was illuminated. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 61,000.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact stated that while driving 25 MPH, the vehicle stalled. The contact stated that the vehicle was pushed into the driveway after stalling on the street. The vehicle was taken to an independent dealer where the vehicle was diagnosed with a leak in the evaporative emission control and EVAP purge valve. The contact stated that the check engine warning light was illuminated. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 61,000.
Mfg Campaign: 11511564
Recall Date: Mar 13, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
My 2018 Ford Focus has a recall, it has been in the service center since November for non-repairable issues. Ford Motor company has lacked transparency and disclosures by lying about the recalls and defects as more than one the Ford certified dealership confirmed my emissions warranty and recall on parts but the manufacture continues to deny any sort of warranty and recall which is “VIN” specific but my engine and transmission falls under the classification of the recall “1.0L Fox GTDI engine and a 6-speed manual transmission.” Recall is for 2016-2018 and mine is a 2018. The condition and symptoms of just under 49k miles has these ongoing, Non-repairable issues as it’s since had its Clutch motor replaced, Transmission Control Module that was on a National back order because thousands of other vehicles identical to mine have the same issues but some do and some have “no recalls on their VINs” but after even this part was replaced, my vehicle still being in the service center, just like other past and pending lawsuits have stated - one part is replaced and the other malfunctions because now, after 5 months and four clear diagnostics - after the TCM was replaced, my vehicles Clutch Levers have malfunctioned all while still not operating the vehicle. The battery was also completely dead after being tested and fully replaced less than 3k miles ago. These Clutch Levers part is apparently not covered under any warranties and the manufacturer is not willing to pay for out of pocket expenses nor am I in the position to continue to invest in repairing, diagnosis, insurances, transportation, etc., but I don’t want to sell a vehicle that’s not safe to drive. I’d like some sort of an arbitration or buy-back option with the manufacturer but they’ve declined accountability because they’ve stated my VIN has no recall, and they’re administered from this department. I’ve filed several ongoing claims and I really hope this could be investigated internally as time is of the essence!
Corrective Action:
My 2018 Ford Focus has a recall, it has been in the service center since November for non-repairable issues. Ford Motor company has lacked transparency and disclosures by lying about the recalls and defects as more than one the Ford certified dealership confirmed my emissions warranty and recall on parts but the manufacture continues to deny any sort of warranty and recall which is “VIN” specific but my engine and transmission falls under the classification of the recall “1.0L Fox GTDI engine and a 6-speed manual transmission.” Recall is for 2016-2018 and mine is a 2018. The condition and symptoms of just under 49k miles has these ongoing, Non-repairable issues as it’s since had its Clutch motor replaced, Transmission Control Module that was on a National back order because thousands of other vehicles identical to mine have the same issues but some do and some have “no recalls on their VINs” but after even this part was replaced, my vehicle still being in the service center, just like other past and pending lawsuits have stated - one part is replaced and the other malfunctions because now, after 5 months and four clear diagnostics - after the TCM was replaced, my vehicles Clutch Levers have malfunctioned all while still not operating the vehicle. The battery was also completely dead after being tested and fully replaced less than 3k miles ago. These Clutch Levers part is apparently not covered under any warranties and the manufacturer is not willing to pay for out of pocket expenses nor am I in the position to continue to invest in repairing, diagnosis, insurances, transportation, etc., but I don’t want to sell a vehicle that’s not safe to drive. I’d like some sort of an arbitration or buy-back option with the manufacturer but they’ve declined accountability because they’ve stated my VIN has no recall, and they’re administered from this department. I’ve filed several ongoing claims and I really hope this could be investigated internally as time is of the essence!
Additional Notes:
My 2018 Ford Focus has a recall, it has been in the service center since November for non-repairable issues. Ford Motor company has lacked transparency and disclosures by lying about the recalls and defects as more than one the Ford certified dealership confirmed my emissions warranty and recall on parts but the manufacture continues to deny any sort of warranty and recall which is “VIN” specific but my engine and transmission falls under the classification of the recall “1.0L Fox GTDI engine and a 6-speed manual transmission.” Recall is for 2016-2018 and mine is a 2018. The condition and symptoms of just under 49k miles has these ongoing, Non-repairable issues as it’s since had its Clutch motor replaced, Transmission Control Module that was on a National back order because thousands of other vehicles identical to mine have the same issues but some do and some have “no recalls on their VINs” but after even this part was replaced, my vehicle still being in the service center, just like other past and pending lawsuits have stated - one part is replaced and the other malfunctions because now, after 5 months and four clear diagnostics - after the TCM was replaced, my vehicles Clutch Levers have malfunctioned all while still not operating the vehicle. The battery was also completely dead after being tested and fully replaced less than 3k miles ago. These Clutch Levers part is apparently not covered under any warranties and the manufacturer is not willing to pay for out of pocket expenses nor am I in the position to continue to invest in repairing, diagnosis, insurances, transportation, etc., but I don’t want to sell a vehicle that’s not safe to drive. I’d like some sort of an arbitration or buy-back option with the manufacturer but they’ve declined accountability because they’ve stated my VIN has no recall, and they’re administered from this department. I’ve filed several ongoing claims and I really hope this could be investigated internally as time is of the essence!
Mfg Campaign: 11510910
Recall Date: Mar 9, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
My 2018 Ford Focus has a recall, it has been in the service center since November for non-repairable issues. Ford Motor company has lacked transparency and disclosures by lying about the recalls and defects as more than one the Ford certified dealership confirmed my emissions warranty and recall on parts but the manufacture continues to deny any sort of warranty and recall which is “VIN” specific but my engine and transmission falls under the classification of the recall “1.0L Fox GTDI engine and a 6-speed manual transmission.” Recall is for 2016-2018 and mine is a 2018. The condition and symptoms of just under 49k miles has these ongoing, Non-repairable issues as it’s since had its Clutch motor replaced, Transmission Control Module that was on a National back order because thousands of other vehicles identical to mine have the same issues but some do and some have “no recalls on their VINs” but after even this part was replaced, my vehicle still being in the service center, just like other past and pending lawsuits have stated - one part is replaced and the other malfunctions because now, after 5 months and four clear diagnostics - after the TCM was replaced, my vehicles Clutch Levers have malfunctioned all while still not operating the vehicle. The battery was also completely dead after being tested and fully replaced less than 3k miles ago. These Clutch Levers part is apparently not covered under any warranties and the manufacturer is not willing to pay for out of pocket expenses nor am I in the position to continue to invest in repairing, diagnosis, insurances, transportation, etc., but I don’t want to sell a vehicle that’s not safe to drive. I’d like some sort of an arbitration or buy-back option with the manufacturer but they’ve declined accountability because they’ve stated my VIN has no recall, and they’re administered from this department. I’ve filed several ongoing claims and I really hope this could be investigated internally as time is of the essence!
Corrective Action:
My 2018 Ford Focus has a recall, it has been in the service center since November for non-repairable issues. Ford Motor company has lacked transparency and disclosures by lying about the recalls and defects as more than one the Ford certified dealership confirmed my emissions warranty and recall on parts but the manufacture continues to deny any sort of warranty and recall which is “VIN” specific but my engine and transmission falls under the classification of the recall “1.0L Fox GTDI engine and a 6-speed manual transmission.” Recall is for 2016-2018 and mine is a 2018. The condition and symptoms of just under 49k miles has these ongoing, Non-repairable issues as it’s since had its Clutch motor replaced, Transmission Control Module that was on a National back order because thousands of other vehicles identical to mine have the same issues but some do and some have “no recalls on their VINs” but after even this part was replaced, my vehicle still being in the service center, just like other past and pending lawsuits have stated - one part is replaced and the other malfunctions because now, after 5 months and four clear diagnostics - after the TCM was replaced, my vehicles Clutch Levers have malfunctioned all while still not operating the vehicle. The battery was also completely dead after being tested and fully replaced less than 3k miles ago. These Clutch Levers part is apparently not covered under any warranties and the manufacturer is not willing to pay for out of pocket expenses nor am I in the position to continue to invest in repairing, diagnosis, insurances, transportation, etc., but I don’t want to sell a vehicle that’s not safe to drive. I’d like some sort of an arbitration or buy-back option with the manufacturer but they’ve declined accountability because they’ve stated my VIN has no recall, and they’re administered from this department. I’ve filed several ongoing claims and I really hope this could be investigated internally as time is of the essence!
Additional Notes:
My 2018 Ford Focus has a recall, it has been in the service center since November for non-repairable issues. Ford Motor company has lacked transparency and disclosures by lying about the recalls and defects as more than one the Ford certified dealership confirmed my emissions warranty and recall on parts but the manufacture continues to deny any sort of warranty and recall which is “VIN” specific but my engine and transmission falls under the classification of the recall “1.0L Fox GTDI engine and a 6-speed manual transmission.” Recall is for 2016-2018 and mine is a 2018. The condition and symptoms of just under 49k miles has these ongoing, Non-repairable issues as it’s since had its Clutch motor replaced, Transmission Control Module that was on a National back order because thousands of other vehicles identical to mine have the same issues but some do and some have “no recalls on their VINs” but after even this part was replaced, my vehicle still being in the service center, just like other past and pending lawsuits have stated - one part is replaced and the other malfunctions because now, after 5 months and four clear diagnostics - after the TCM was replaced, my vehicles Clutch Levers have malfunctioned all while still not operating the vehicle. The battery was also completely dead after being tested and fully replaced less than 3k miles ago. These Clutch Levers part is apparently not covered under any warranties and the manufacturer is not willing to pay for out of pocket expenses nor am I in the position to continue to invest in repairing, diagnosis, insurances, transportation, etc., but I don’t want to sell a vehicle that’s not safe to drive. I’d like some sort of an arbitration or buy-back option with the manufacturer but they’ve declined accountability because they’ve stated my VIN has no recall, and they’re administered from this department. I’ve filed several ongoing claims and I really hope this could be investigated internally as time is of the essence!
Mfg Campaign: 11510910
Recall Date: Mar 9, 2023
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
My 2018 Ford Focus has a recall, it has been in the service center since November for non-repairable issues. Ford Motor company has lacked transparency and disclosures by lying about the recalls and defects as more than one the Ford certified dealership confirmed my emissions warranty and recall on parts but the manufacture continues to deny any sort of warranty and recall which is “VIN” specific but my engine and transmission falls under the classification of the recall “1.0L Fox GTDI engine and a 6-speed manual transmission.” Recall is for 2016-2018 and mine is a 2018. The condition and symptoms of just under 49k miles has these ongoing, Non-repairable issues as it’s since had its Clutch motor replaced, Transmission Control Module that was on a National back order because thousands of other vehicles identical to mine have the same issues but some do and some have “no recalls on their VINs” but after even this part was replaced, my vehicle still being in the service center, just like other past and pending lawsuits have stated - one part is replaced and the other malfunctions because now, after 5 months and four clear diagnostics - after the TCM was replaced, my vehicles Clutch Levers have malfunctioned all while still not operating the vehicle. The battery was also completely dead after being tested and fully replaced less than 3k miles ago. These Clutch Levers part is apparently not covered under any warranties and the manufacturer is not willing to pay for out of pocket expenses nor am I in the position to continue to invest in repairing, diagnosis, insurances, transportation, etc., but I don’t want to sell a vehicle that’s not safe to drive. I’d like some sort of an arbitration or buy-back option with the manufacturer but they’ve declined accountability because they’ve stated my VIN has no recall, and they’re administered from this department. I’ve filed several ongoing claims and I really hope this could be investigated internally as time is of the essence!
Corrective Action:
My 2018 Ford Focus has a recall, it has been in the service center since November for non-repairable issues. Ford Motor company has lacked transparency and disclosures by lying about the recalls and defects as more than one the Ford certified dealership confirmed my emissions warranty and recall on parts but the manufacture continues to deny any sort of warranty and recall which is “VIN” specific but my engine and transmission falls under the classification of the recall “1.0L Fox GTDI engine and a 6-speed manual transmission.” Recall is for 2016-2018 and mine is a 2018. The condition and symptoms of just under 49k miles has these ongoing, Non-repairable issues as it’s since had its Clutch motor replaced, Transmission Control Module that was on a National back order because thousands of other vehicles identical to mine have the same issues but some do and some have “no recalls on their VINs” but after even this part was replaced, my vehicle still being in the service center, just like other past and pending lawsuits have stated - one part is replaced and the other malfunctions because now, after 5 months and four clear diagnostics - after the TCM was replaced, my vehicles Clutch Levers have malfunctioned all while still not operating the vehicle. The battery was also completely dead after being tested and fully replaced less than 3k miles ago. These Clutch Levers part is apparently not covered under any warranties and the manufacturer is not willing to pay for out of pocket expenses nor am I in the position to continue to invest in repairing, diagnosis, insurances, transportation, etc., but I don’t want to sell a vehicle that’s not safe to drive. I’d like some sort of an arbitration or buy-back option with the manufacturer but they’ve declined accountability because they’ve stated my VIN has no recall, and they’re administered from this department. I’ve filed several ongoing claims and I really hope this could be investigated internally as time is of the essence!
Additional Notes:
My 2018 Ford Focus has a recall, it has been in the service center since November for non-repairable issues. Ford Motor company has lacked transparency and disclosures by lying about the recalls and defects as more than one the Ford certified dealership confirmed my emissions warranty and recall on parts but the manufacture continues to deny any sort of warranty and recall which is “VIN” specific but my engine and transmission falls under the classification of the recall “1.0L Fox GTDI engine and a 6-speed manual transmission.” Recall is for 2016-2018 and mine is a 2018. The condition and symptoms of just under 49k miles has these ongoing, Non-repairable issues as it’s since had its Clutch motor replaced, Transmission Control Module that was on a National back order because thousands of other vehicles identical to mine have the same issues but some do and some have “no recalls on their VINs” but after even this part was replaced, my vehicle still being in the service center, just like other past and pending lawsuits have stated - one part is replaced and the other malfunctions because now, after 5 months and four clear diagnostics - after the TCM was replaced, my vehicles Clutch Levers have malfunctioned all while still not operating the vehicle. The battery was also completely dead after being tested and fully replaced less than 3k miles ago. These Clutch Levers part is apparently not covered under any warranties and the manufacturer is not willing to pay for out of pocket expenses nor am I in the position to continue to invest in repairing, diagnosis, insurances, transportation, etc., but I don’t want to sell a vehicle that’s not safe to drive. I’d like some sort of an arbitration or buy-back option with the manufacturer but they’ve declined accountability because they’ve stated my VIN has no recall, and they’re administered from this department. I’ve filed several ongoing claims and I really hope this could be investigated internally as time is of the essence!
Mfg Campaign: 11510910
Recall Date: Mar 9, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Hesitation, stuttering, and lack of power have plagued me since purchasing 2022. When I put my foot on the accelerator the car should go. My car decides to take a coffee break, then smoke break, then bathroom, another smoke break then decides to go.
Corrective Action:
Hesitation, stuttering, and lack of power have plagued me since purchasing 2022. When I put my foot on the accelerator the car should go. My car decides to take a coffee break, then smoke break, then bathroom, another smoke break then decides to go.
Additional Notes:
Hesitation, stuttering, and lack of power have plagued me since purchasing 2022. When I put my foot on the accelerator the car should go. My car decides to take a coffee break, then smoke break, then bathroom, another smoke break then decides to go.
Mfg Campaign: 11510311
Recall Date: Mar 6, 2023
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Hesitation, stuttering, and lack of power have plagued me since purchasing 2022. When I put my foot on the accelerator the car should go. My car decides to take a coffee break, then smoke break, then bathroom, another smoke break then decides to go.
Corrective Action:
Hesitation, stuttering, and lack of power have plagued me since purchasing 2022. When I put my foot on the accelerator the car should go. My car decides to take a coffee break, then smoke break, then bathroom, another smoke break then decides to go.
Additional Notes:
Hesitation, stuttering, and lack of power have plagued me since purchasing 2022. When I put my foot on the accelerator the car should go. My car decides to take a coffee break, then smoke break, then bathroom, another smoke break then decides to go.
Mfg Campaign: 11510311
Recall Date: Mar 6, 2023
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Hesitation, stuttering, and lack of power have plagued me since purchasing 2022. When I put my foot on the accelerator the car should go. My car decides to take a coffee break, then smoke break, then bathroom, another smoke break then decides to go.
Corrective Action:
Hesitation, stuttering, and lack of power have plagued me since purchasing 2022. When I put my foot on the accelerator the car should go. My car decides to take a coffee break, then smoke break, then bathroom, another smoke break then decides to go.
Additional Notes:
Hesitation, stuttering, and lack of power have plagued me since purchasing 2022. When I put my foot on the accelerator the car should go. My car decides to take a coffee break, then smoke break, then bathroom, another smoke break then decides to go.
Mfg Campaign: 11510311
Recall Date: Mar 6, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact stated that while driving at various speeds, the vehicle jerked, lost motive power, and stalled. The vehicle was able to restart. The check engine warning light was illuminated intermittently. The contact stated that the vehicle hesitated while starting, and while shifting into reverse(R). The contact used an ODB reader and retrieved fault codes for the fuel pressure sensor and fuel pump. The vehicle was taken to a local dealer, where it was diagnosed that the fuel pressure sensor and fuel pump needed to be replaced. The contact became aware of NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 70,000.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact stated that while driving at various speeds, the vehicle jerked, lost motive power, and stalled. The vehicle was able to restart. The check engine warning light was illuminated intermittently. The contact stated that the vehicle hesitated while starting, and while shifting into reverse(R). The contact used an ODB reader and retrieved fault codes for the fuel pressure sensor and fuel pump. The vehicle was taken to a local dealer, where it was diagnosed that the fuel pressure sensor and fuel pump needed to be replaced. The contact became aware of NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 70,000.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact stated that while driving at various speeds, the vehicle jerked, lost motive power, and stalled. The vehicle was able to restart. The check engine warning light was illuminated intermittently. The contact stated that the vehicle hesitated while starting, and while shifting into reverse(R). The contact used an ODB reader and retrieved fault codes for the fuel pressure sensor and fuel pump. The vehicle was taken to a local dealer, where it was diagnosed that the fuel pressure sensor and fuel pump needed to be replaced. The contact became aware of NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 70,000.
Mfg Campaign: 11510357
Recall Date: Mar 6, 2023
Ford Motor Company
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact stated that while driving at various speeds, the vehicle jerked, lost motive power, and stalled. The vehicle was able to restart. The check engine warning light was illuminated intermittently. The contact stated that the vehicle hesitated while starting, and while shifting into reverse(R). The contact used an ODB reader and retrieved fault codes for the fuel pressure sensor and fuel pump. The vehicle was taken to a local dealer, where it was diagnosed that the fuel pressure sensor and fuel pump needed to be replaced. The contact became aware of NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 70,000.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact stated that while driving at various speeds, the vehicle jerked, lost motive power, and stalled. The vehicle was able to restart. The check engine warning light was illuminated intermittently. The contact stated that the vehicle hesitated while starting, and while shifting into reverse(R). The contact used an ODB reader and retrieved fault codes for the fuel pressure sensor and fuel pump. The vehicle was taken to a local dealer, where it was diagnosed that the fuel pressure sensor and fuel pump needed to be replaced. The contact became aware of NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 70,000.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact stated that while driving at various speeds, the vehicle jerked, lost motive power, and stalled. The vehicle was able to restart. The check engine warning light was illuminated intermittently. The contact stated that the vehicle hesitated while starting, and while shifting into reverse(R). The contact used an ODB reader and retrieved fault codes for the fuel pressure sensor and fuel pump. The vehicle was taken to a local dealer, where it was diagnosed that the fuel pressure sensor and fuel pump needed to be replaced. The contact became aware of NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 70,000.
Mfg Campaign: 11510357
Recall Date: Mar 6, 2023
Ford Motor Company
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact stated while driving at various speeds, the vehicle shuddered and vibrated abnormally. There was message indicating that "transmission was overheating" displayed. The contact also stated that after refueling the vehicle would fail to immediately start. The vehicle was taken to the local dealer who diagnosed that the purge valve, motor mounts, and shift motor were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The contact was informed that the vehicle was not included in the NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 80,000.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact stated while driving at various speeds, the vehicle shuddered and vibrated abnormally. There was message indicating that "transmission was overheating" displayed. The contact also stated that after refueling the vehicle would fail to immediately start. The vehicle was taken to the local dealer who diagnosed that the purge valve, motor mounts, and shift motor were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The contact was informed that the vehicle was not included in the NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 80,000.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact stated while driving at various speeds, the vehicle shuddered and vibrated abnormally. There was message indicating that "transmission was overheating" displayed. The contact also stated that after refueling the vehicle would fail to immediately start. The vehicle was taken to the local dealer who diagnosed that the purge valve, motor mounts, and shift motor were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The contact was informed that the vehicle was not included in the NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 80,000.
Mfg Campaign: 11508678
Recall Date: Feb 23, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact stated while driving at various speeds, the vehicle shuddered and vibrated abnormally. There was message indicating that "transmission was overheating" displayed. The contact also stated that after refueling the vehicle would fail to immediately start. The vehicle was taken to the local dealer who diagnosed that the purge valve, motor mounts, and shift motor were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The contact was informed that the vehicle was not included in the NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 80,000.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact stated while driving at various speeds, the vehicle shuddered and vibrated abnormally. There was message indicating that "transmission was overheating" displayed. The contact also stated that after refueling the vehicle would fail to immediately start. The vehicle was taken to the local dealer who diagnosed that the purge valve, motor mounts, and shift motor were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The contact was informed that the vehicle was not included in the NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 80,000.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact stated while driving at various speeds, the vehicle shuddered and vibrated abnormally. There was message indicating that "transmission was overheating" displayed. The contact also stated that after refueling the vehicle would fail to immediately start. The vehicle was taken to the local dealer who diagnosed that the purge valve, motor mounts, and shift motor were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The contact was informed that the vehicle was not included in the NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 80,000.
Mfg Campaign: 11508678
Recall Date: Feb 23, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle GPS goes out and I have no idea if/when the road changes (curves, turns, and if I'm on the correct road or not) apparently APIM module goes out all the time. From stop to start vehicle shudders, lurches, and hesitates. Several times wrecks were miraculously avoided. It's only a matter of time before one does. While driving vehicle looses power, high revs, and losing MPG. For being fuel efficient its burning a lot of it. Ford refuses to even acknowledge my problem. Waiting for my powertrain warranty to expire which is very soon.
Corrective Action:
Vehicle GPS goes out and I have no idea if/when the road changes (curves, turns, and if I'm on the correct road or not) apparently APIM module goes out all the time. From stop to start vehicle shudders, lurches, and hesitates. Several times wrecks were miraculously avoided. It's only a matter of time before one does. While driving vehicle looses power, high revs, and losing MPG. For being fuel efficient its burning a lot of it. Ford refuses to even acknowledge my problem. Waiting for my powertrain warranty to expire which is very soon.
Additional Notes:
Vehicle GPS goes out and I have no idea if/when the road changes (curves, turns, and if I'm on the correct road or not) apparently APIM module goes out all the time. From stop to start vehicle shudders, lurches, and hesitates. Several times wrecks were miraculously avoided. It's only a matter of time before one does. While driving vehicle looses power, high revs, and losing MPG. For being fuel efficient its burning a lot of it. Ford refuses to even acknowledge my problem. Waiting for my powertrain warranty to expire which is very soon.
Mfg Campaign: 11508257
Recall Date: Feb 21, 2023
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury