Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S64
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus vehicles equipped with a 1.0L Fox GTDI engine and a 6-speed manual transmission. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S07
Recall Date: Nov 28, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S32
Recall Date: Oct 22, 2018
Consumer Complaints
1K ComplaintsFord Motor Company
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The transmission is going out, they’ve replaced it and it’s still a bad transmission. Having a bad transmission could cause the car to shut off in the middle of the road causing an accident. My engine is constantly overheating, my car gives me warnings to stop the car because of overheating. I can’t even drive on the expressway because i’m scared my car is going to blow up or something. The electrical inside the car does not work, i can’t unlock the doors on the driver side but on the passenger side i can. The sunshade blocking thing you pull down lights don’t come on, nothing about the car really works. The car jerks when driving like it’s about to shut off in the middle of the road, that’s a safety defect or whatever you wanna call it. The car makes a ticking noise when you start it up and OH the idle, let me tell you about the idling of this car. I could be driving 25-35 MPH and the car idles up to 5! literally, it’s unsafe! I have to use my flash light at night when getting things out my car, getting my baby brother out of the car. it don’t make sense.
Corrective Action:
The transmission is going out, they’ve replaced it and it’s still a bad transmission. Having a bad transmission could cause the car to shut off in the middle of the road causing an accident. My engine is constantly overheating, my car gives me warnings to stop the car because of overheating. I can’t even drive on the expressway because i’m scared my car is going to blow up or something. The electrical inside the car does not work, i can’t unlock the doors on the driver side but on the passenger side i can. The sunshade blocking thing you pull down lights don’t come on, nothing about the car really works. The car jerks when driving like it’s about to shut off in the middle of the road, that’s a safety defect or whatever you wanna call it. The car makes a ticking noise when you start it up and OH the idle, let me tell you about the idling of this car. I could be driving 25-35 MPH and the car idles up to 5! literally, it’s unsafe! I have to use my flash light at night when getting things out my car, getting my baby brother out of the car. it don’t make sense.
Additional Notes:
The transmission is going out, they’ve replaced it and it’s still a bad transmission. Having a bad transmission could cause the car to shut off in the middle of the road causing an accident. My engine is constantly overheating, my car gives me warnings to stop the car because of overheating. I can’t even drive on the expressway because i’m scared my car is going to blow up or something. The electrical inside the car does not work, i can’t unlock the doors on the driver side but on the passenger side i can. The sunshade blocking thing you pull down lights don’t come on, nothing about the car really works. The car jerks when driving like it’s about to shut off in the middle of the road, that’s a safety defect or whatever you wanna call it. The car makes a ticking noise when you start it up and OH the idle, let me tell you about the idling of this car. I could be driving 25-35 MPH and the car idles up to 5! literally, it’s unsafe! I have to use my flash light at night when getting things out my car, getting my baby brother out of the car. it don’t make sense.
Mfg Campaign: 11505765
Recall Date: Feb 6, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The transmission is going out, they’ve replaced it and it’s still a bad transmission. Having a bad transmission could cause the car to shut off in the middle of the road causing an accident. My engine is constantly overheating, my car gives me warnings to stop the car because of overheating. I can’t even drive on the expressway because i’m scared my car is going to blow up or something. The electrical inside the car does not work, i can’t unlock the doors on the driver side but on the passenger side i can. The sunshade blocking thing you pull down lights don’t come on, nothing about the car really works. The car jerks when driving like it’s about to shut off in the middle of the road, that’s a safety defect or whatever you wanna call it. The car makes a ticking noise when you start it up and OH the idle, let me tell you about the idling of this car. I could be driving 25-35 MPH and the car idles up to 5! literally, it’s unsafe! I have to use my flash light at night when getting things out my car, getting my baby brother out of the car. it don’t make sense.
Corrective Action:
The transmission is going out, they’ve replaced it and it’s still a bad transmission. Having a bad transmission could cause the car to shut off in the middle of the road causing an accident. My engine is constantly overheating, my car gives me warnings to stop the car because of overheating. I can’t even drive on the expressway because i’m scared my car is going to blow up or something. The electrical inside the car does not work, i can’t unlock the doors on the driver side but on the passenger side i can. The sunshade blocking thing you pull down lights don’t come on, nothing about the car really works. The car jerks when driving like it’s about to shut off in the middle of the road, that’s a safety defect or whatever you wanna call it. The car makes a ticking noise when you start it up and OH the idle, let me tell you about the idling of this car. I could be driving 25-35 MPH and the car idles up to 5! literally, it’s unsafe! I have to use my flash light at night when getting things out my car, getting my baby brother out of the car. it don’t make sense.
Additional Notes:
The transmission is going out, they’ve replaced it and it’s still a bad transmission. Having a bad transmission could cause the car to shut off in the middle of the road causing an accident. My engine is constantly overheating, my car gives me warnings to stop the car because of overheating. I can’t even drive on the expressway because i’m scared my car is going to blow up or something. The electrical inside the car does not work, i can’t unlock the doors on the driver side but on the passenger side i can. The sunshade blocking thing you pull down lights don’t come on, nothing about the car really works. The car jerks when driving like it’s about to shut off in the middle of the road, that’s a safety defect or whatever you wanna call it. The car makes a ticking noise when you start it up and OH the idle, let me tell you about the idling of this car. I could be driving 25-35 MPH and the car idles up to 5! literally, it’s unsafe! I have to use my flash light at night when getting things out my car, getting my baby brother out of the car. it don’t make sense.
Mfg Campaign: 11505765
Recall Date: Feb 6, 2023
Ford Motor Company
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CLUTCHES/BANDS
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact stated she noticed the vehicle was not shifting correctly while driving. There was no warning light illuminated. The vehicle was taken to the dealer and the clutch was replaced, but the failure recurred several times. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 88.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact stated she noticed the vehicle was not shifting correctly while driving. There was no warning light illuminated. The vehicle was taken to the dealer and the clutch was replaced, but the failure recurred several times. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 88.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact stated she noticed the vehicle was not shifting correctly while driving. There was no warning light illuminated. The vehicle was taken to the dealer and the clutch was replaced, but the failure recurred several times. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 88.
Mfg Campaign: 11505852
Recall Date: Feb 6, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Vehicle does not start after filling tank with gas. We have to keep 1/2 tank at all times and leave the engine running when filling up. You can feel the engine sputter as it fills. Check engine light gives code P1450 "unable to bleed up fuel tank vacuum." I believe it falls under the recall 18V735000 but my Vin doesn't pull up any recalls.
Corrective Action:
Vehicle does not start after filling tank with gas. We have to keep 1/2 tank at all times and leave the engine running when filling up. You can feel the engine sputter as it fills. Check engine light gives code P1450 "unable to bleed up fuel tank vacuum." I believe it falls under the recall 18V735000 but my Vin doesn't pull up any recalls.
Additional Notes:
Vehicle does not start after filling tank with gas. We have to keep 1/2 tank at all times and leave the engine running when filling up. You can feel the engine sputter as it fills. Check engine light gives code P1450 "unable to bleed up fuel tank vacuum." I believe it falls under the recall 18V735000 but my Vin doesn't pull up any recalls.
Mfg Campaign: 11505331
Recall Date: Feb 3, 2023
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Vehicle does not start after filling tank with gas. We have to keep 1/2 tank at all times and leave the engine running when filling up. You can feel the engine sputter as it fills. Check engine light gives code P1450 "unable to bleed up fuel tank vacuum." I believe it falls under the recall 18V735000 but my Vin doesn't pull up any recalls.
Corrective Action:
Vehicle does not start after filling tank with gas. We have to keep 1/2 tank at all times and leave the engine running when filling up. You can feel the engine sputter as it fills. Check engine light gives code P1450 "unable to bleed up fuel tank vacuum." I believe it falls under the recall 18V735000 but my Vin doesn't pull up any recalls.
Additional Notes:
Vehicle does not start after filling tank with gas. We have to keep 1/2 tank at all times and leave the engine running when filling up. You can feel the engine sputter as it fills. Check engine light gives code P1450 "unable to bleed up fuel tank vacuum." I believe it falls under the recall 18V735000 but my Vin doesn't pull up any recalls.
Mfg Campaign: 11505331
Recall Date: Feb 3, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Car will not go in reverse transmission went out and needs tcm repair, so to shift fork b circuit going out causing damage to transmission
Corrective Action:
Car will not go in reverse transmission went out and needs tcm repair, so to shift fork b circuit going out causing damage to transmission
Additional Notes:
Car will not go in reverse transmission went out and needs tcm repair, so to shift fork b circuit going out causing damage to transmission
Mfg Campaign: 11505027
Recall Date: Feb 1, 2023
Ford Motor Company
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION
Potential Consequences:
Car will not go in reverse transmission went out and needs tcm repair, so to shift fork b circuit going out causing damage to transmission
Corrective Action:
Car will not go in reverse transmission went out and needs tcm repair, so to shift fork b circuit going out causing damage to transmission
Additional Notes:
Car will not go in reverse transmission went out and needs tcm repair, so to shift fork b circuit going out causing damage to transmission
Mfg Campaign: 11505027
Recall Date: Feb 1, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact stated that after starting the vehicle, the transmission experienced rough shifting while the vehicle jumped, and the engine revved loudly. The transmission fault message was displayed. Additionally, the fuel gauge level was inaccurate. The vehicle was taken to the dealer, where it was diagnosed that the transmission control unit (TCU) needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 73,474.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact stated that after starting the vehicle, the transmission experienced rough shifting while the vehicle jumped, and the engine revved loudly. The transmission fault message was displayed. Additionally, the fuel gauge level was inaccurate. The vehicle was taken to the dealer, where it was diagnosed that the transmission control unit (TCU) needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 73,474.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact stated that after starting the vehicle, the transmission experienced rough shifting while the vehicle jumped, and the engine revved loudly. The transmission fault message was displayed. Additionally, the fuel gauge level was inaccurate. The vehicle was taken to the dealer, where it was diagnosed that the transmission control unit (TCU) needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 73,474.
Mfg Campaign: 11504387
Recall Date: Jan 30, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM:INSTRUMENT PANEL:FUEL GAUGE
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact stated that after starting the vehicle, the transmission experienced rough shifting while the vehicle jumped, and the engine revved loudly. The transmission fault message was displayed. Additionally, the fuel gauge level was inaccurate. The vehicle was taken to the dealer, where it was diagnosed that the transmission control unit (TCU) needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 73,474.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact stated that after starting the vehicle, the transmission experienced rough shifting while the vehicle jumped, and the engine revved loudly. The transmission fault message was displayed. Additionally, the fuel gauge level was inaccurate. The vehicle was taken to the dealer, where it was diagnosed that the transmission control unit (TCU) needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 73,474.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact stated that after starting the vehicle, the transmission experienced rough shifting while the vehicle jumped, and the engine revved loudly. The transmission fault message was displayed. Additionally, the fuel gauge level was inaccurate. The vehicle was taken to the dealer, where it was diagnosed that the transmission control unit (TCU) needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 73,474.
Mfg Campaign: 11504387
Recall Date: Jan 30, 2023
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
While driving at normal speed of approximately 40 mph in Raleigh, NC, the check engine warning light illuminated. I took the vehicle to AutoZone where a diagnostic test was performed and produced code: P0456 indicating (Evaporative Emission System) by process of elimination (starting at the basics such as gas cap) it is the purge valve that failed and needs to be replaced. Additionally, the dealer and the manufacturer were notified of the failure and I was informed that the VIN was not included in a recall. The failure mileage was approximately 64,000.
Corrective Action:
While driving at normal speed of approximately 40 mph in Raleigh, NC, the check engine warning light illuminated. I took the vehicle to AutoZone where a diagnostic test was performed and produced code: P0456 indicating (Evaporative Emission System) by process of elimination (starting at the basics such as gas cap) it is the purge valve that failed and needs to be replaced. Additionally, the dealer and the manufacturer were notified of the failure and I was informed that the VIN was not included in a recall. The failure mileage was approximately 64,000.
Additional Notes:
While driving at normal speed of approximately 40 mph in Raleigh, NC, the check engine warning light illuminated. I took the vehicle to AutoZone where a diagnostic test was performed and produced code: P0456 indicating (Evaporative Emission System) by process of elimination (starting at the basics such as gas cap) it is the purge valve that failed and needs to be replaced. Additionally, the dealer and the manufacturer were notified of the failure and I was informed that the VIN was not included in a recall. The failure mileage was approximately 64,000.
Mfg Campaign: 11503584
Recall Date: Jan 25, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
While driving at normal speed of approximately 40 mph in Raleigh, NC, the check engine warning light illuminated. I took the vehicle to AutoZone where a diagnostic test was performed and produced code: P0456 indicating (Evaporative Emission System) by process of elimination (starting at the basics such as gas cap) it is the purge valve that failed and needs to be replaced. Additionally, the dealer and the manufacturer were notified of the failure and I was informed that the VIN was not included in a recall. The failure mileage was approximately 64,000.
Corrective Action:
While driving at normal speed of approximately 40 mph in Raleigh, NC, the check engine warning light illuminated. I took the vehicle to AutoZone where a diagnostic test was performed and produced code: P0456 indicating (Evaporative Emission System) by process of elimination (starting at the basics such as gas cap) it is the purge valve that failed and needs to be replaced. Additionally, the dealer and the manufacturer were notified of the failure and I was informed that the VIN was not included in a recall. The failure mileage was approximately 64,000.
Additional Notes:
While driving at normal speed of approximately 40 mph in Raleigh, NC, the check engine warning light illuminated. I took the vehicle to AutoZone where a diagnostic test was performed and produced code: P0456 indicating (Evaporative Emission System) by process of elimination (starting at the basics such as gas cap) it is the purge valve that failed and needs to be replaced. Additionally, the dealer and the manufacturer were notified of the failure and I was informed that the VIN was not included in a recall. The failure mileage was approximately 64,000.
Mfg Campaign: 11503584
Recall Date: Jan 25, 2023
Ford Motor Company
Defect Description:
FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:HOSES/VALVES/SENSORS
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to AutoZone where a diagnostic test was performed and produced codes: P1450, P0456 indicating (ECM fault) however, the contact stated that the purge valve failed and needed to be replaced. Additionally, the contact stated that vehicle was previously repaired; however, the failure recurred. The vehicle was not repaired. The dealer and the manufacturer were notified of the failure and the contact was informed that the VIN was not included in a recall. The failure mileage was approximately 64,000.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to AutoZone where a diagnostic test was performed and produced codes: P1450, P0456 indicating (ECM fault) however, the contact stated that the purge valve failed and needed to be replaced. Additionally, the contact stated that vehicle was previously repaired; however, the failure recurred. The vehicle was not repaired. The dealer and the manufacturer were notified of the failure and the contact was informed that the VIN was not included in a recall. The failure mileage was approximately 64,000.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to AutoZone where a diagnostic test was performed and produced codes: P1450, P0456 indicating (ECM fault) however, the contact stated that the purge valve failed and needed to be replaced. Additionally, the contact stated that vehicle was previously repaired; however, the failure recurred. The vehicle was not repaired. The dealer and the manufacturer were notified of the failure and the contact was informed that the VIN was not included in a recall. The failure mileage was approximately 64,000.
Mfg Campaign: 11502778
Recall Date: Jan 20, 2023
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to AutoZone where a diagnostic test was performed and produced codes: P1450, P0456 indicating (ECM fault) however, the contact stated that the purge valve failed and needed to be replaced. Additionally, the contact stated that vehicle was previously repaired; however, the failure recurred. The vehicle was not repaired. The dealer and the manufacturer were notified of the failure and the contact was informed that the VIN was not included in a recall. The failure mileage was approximately 64,000.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to AutoZone where a diagnostic test was performed and produced codes: P1450, P0456 indicating (ECM fault) however, the contact stated that the purge valve failed and needed to be replaced. Additionally, the contact stated that vehicle was previously repaired; however, the failure recurred. The vehicle was not repaired. The dealer and the manufacturer were notified of the failure and the contact was informed that the VIN was not included in a recall. The failure mileage was approximately 64,000.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to AutoZone where a diagnostic test was performed and produced codes: P1450, P0456 indicating (ECM fault) however, the contact stated that the purge valve failed and needed to be replaced. Additionally, the contact stated that vehicle was previously repaired; however, the failure recurred. The vehicle was not repaired. The dealer and the manufacturer were notified of the failure and the contact was informed that the VIN was not included in a recall. The failure mileage was approximately 64,000.
Mfg Campaign: 11502778
Recall Date: Jan 20, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Engine stalls after filling up with fuel causing check engine light codes
Corrective Action:
Engine stalls after filling up with fuel causing check engine light codes
Additional Notes:
Engine stalls after filling up with fuel causing check engine light codes
Mfg Campaign: 11501562
Recall Date: Jan 13, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact stated while driving 30 MPH, the transmission started to hard shift. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, but the mechanic was unable to duplicate the failure. The manufacturer had been informed of the failure. The failure mileage was approximately 73,000.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact stated while driving 30 MPH, the transmission started to hard shift. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, but the mechanic was unable to duplicate the failure. The manufacturer had been informed of the failure. The failure mileage was approximately 73,000.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact stated while driving 30 MPH, the transmission started to hard shift. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, but the mechanic was unable to duplicate the failure. The manufacturer had been informed of the failure. The failure mileage was approximately 73,000.
Mfg Campaign: 11501617
Recall Date: Jan 13, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact's son owns a 2018 Ford Focus. The contact stated that while driving at various speeds, the vehicle was jerking while depressing the accelerator pedal. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic and diagnosed with transmission failure. The vehicle was then towed to a dealer where contact’s son was informed that there were several possible causes for the failure; and he was provided an estimate for a diagnostic test. The manufacturer was notified of the failure and the contact was informed that the vehicle was not under warranty or recall. The vehicle was not repaired. The failure mileage was unknown.
Corrective Action:
The contact's son owns a 2018 Ford Focus. The contact stated that while driving at various speeds, the vehicle was jerking while depressing the accelerator pedal. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic and diagnosed with transmission failure. The vehicle was then towed to a dealer where contact’s son was informed that there were several possible causes for the failure; and he was provided an estimate for a diagnostic test. The manufacturer was notified of the failure and the contact was informed that the vehicle was not under warranty or recall. The vehicle was not repaired. The failure mileage was unknown.
Additional Notes:
The contact's son owns a 2018 Ford Focus. The contact stated that while driving at various speeds, the vehicle was jerking while depressing the accelerator pedal. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic and diagnosed with transmission failure. The vehicle was then towed to a dealer where contact’s son was informed that there were several possible causes for the failure; and he was provided an estimate for a diagnostic test. The manufacturer was notified of the failure and the contact was informed that the vehicle was not under warranty or recall. The vehicle was not repaired. The failure mileage was unknown.
Mfg Campaign: 11501478
Recall Date: Jan 12, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
My son was driving home from Boston on 12/18/22, where he attends college. About 30 minutes into his drive home to NJ his car slowed down tremendously, and his RPMs were shooting up and down like crazy. He has about 69k miles on his vehicle. We get it towed to a Ford dealership in Medford, MA. The next day I drive from NJ to the dealership where they tell us that they have seen this problem a lot lately with 2018 Focus' and it could possibly be the TCM, which has a recall on it. Well unfortunately his VIN does not fall under the recall. Personally, if there is a recall on this powertrain issue for certain VINs, it should be on all of them. Who can afford 4200.00 nowadays to pay for their vehicle to get repaired???? Especially a college student. We got him this car brand new in 2018. Well come to find out after they diagnosed it, it is the TCM. Code that the computer found is P07 ALPHA5.
Corrective Action:
My son was driving home from Boston on 12/18/22, where he attends college. About 30 minutes into his drive home to NJ his car slowed down tremendously, and his RPMs were shooting up and down like crazy. He has about 69k miles on his vehicle. We get it towed to a Ford dealership in Medford, MA. The next day I drive from NJ to the dealership where they tell us that they have seen this problem a lot lately with 2018 Focus' and it could possibly be the TCM, which has a recall on it. Well unfortunately his VIN does not fall under the recall. Personally, if there is a recall on this powertrain issue for certain VINs, it should be on all of them. Who can afford 4200.00 nowadays to pay for their vehicle to get repaired???? Especially a college student. We got him this car brand new in 2018. Well come to find out after they diagnosed it, it is the TCM. Code that the computer found is P07 ALPHA5.
Additional Notes:
My son was driving home from Boston on 12/18/22, where he attends college. About 30 minutes into his drive home to NJ his car slowed down tremendously, and his RPMs were shooting up and down like crazy. He has about 69k miles on his vehicle. We get it towed to a Ford dealership in Medford, MA. The next day I drive from NJ to the dealership where they tell us that they have seen this problem a lot lately with 2018 Focus' and it could possibly be the TCM, which has a recall on it. Well unfortunately his VIN does not fall under the recall. Personally, if there is a recall on this powertrain issue for certain VINs, it should be on all of them. Who can afford 4200.00 nowadays to pay for their vehicle to get repaired???? Especially a college student. We got him this car brand new in 2018. Well come to find out after they diagnosed it, it is the TCM. Code that the computer found is P07 ALPHA5.
Mfg Campaign: 11500243
Recall Date: Jan 5, 2023
Ford Motor Company
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer and the contact was informed that the PCV value needed to be replaced, and that the vehicle was not included in NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The manufacturer was contacted and referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 34,000. The contact stated that their vehicle has the same issue as other 2012-2018MY Ford Focuses but their vehicle is not included in the recall.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer and the contact was informed that the PCV value needed to be replaced, and that the vehicle was not included in NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The manufacturer was contacted and referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 34,000. The contact stated that their vehicle has the same issue as other 2012-2018MY Ford Focuses but their vehicle is not included in the recall.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer and the contact was informed that the PCV value needed to be replaced, and that the vehicle was not included in NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The manufacturer was contacted and referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 34,000. The contact stated that their vehicle has the same issue as other 2012-2018MY Ford Focuses but their vehicle is not included in the recall.
Mfg Campaign: 11499537
Recall Date: Dec 30, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer and the contact was informed that the PCV value needed to be replaced, and that the vehicle was not included in NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The manufacturer was contacted and referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 34,000. The contact stated that their vehicle has the same issue as other 2012-2018MY Ford Focuses but their vehicle is not included in the recall.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer and the contact was informed that the PCV value needed to be replaced, and that the vehicle was not included in NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The manufacturer was contacted and referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 34,000. The contact stated that their vehicle has the same issue as other 2012-2018MY Ford Focuses but their vehicle is not included in the recall.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer and the contact was informed that the PCV value needed to be replaced, and that the vehicle was not included in NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The manufacturer was contacted and referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 34,000. The contact stated that their vehicle has the same issue as other 2012-2018MY Ford Focuses but their vehicle is not included in the recall.
Mfg Campaign: 11499537
Recall Date: Dec 30, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Purchased a Ford Focus 2018 (42,000k miles) in August 2019 from Drive Time Stone Mountain as a graduation gift for my daughter. In December 2019, while driving she notices her ECO went out and it no longer turned off when the car stopped, 2 weeks later the car stops in the middle of the street. We take it to a dealership in Statesboro, GA where she attends college and they inform us that the motor needs to be replaced. The motor is replaced and the ECO comes back on but goes off again in abt 3 mos. not even a yr later same thing happens same diagnostic of motor went out. The same FORD dealership installs a new one. Sept 2022, she is driving car stops a good Samaritan who happens to be a mechanic told her its the motor and power train and it will cost $7000 to replace because we are 60 days past warranty. Needless to say the car is still there. I have since purchased her a Kia with a lifetime engine. However, I need for this FOCUS to be fixed as a good will courtesy so I can sell it or trade it in. Paying $550 a month for a note and insurance for a non working car SUCKS! By the way, the car has 61,000k miles on it when it went out this last time. The sad part is that there are hundreds of FORD FOCUS owners with the same issue! Why not put a recall on this hunk of junk??!!!!
Corrective Action:
Purchased a Ford Focus 2018 (42,000k miles) in August 2019 from Drive Time Stone Mountain as a graduation gift for my daughter. In December 2019, while driving she notices her ECO went out and it no longer turned off when the car stopped, 2 weeks later the car stops in the middle of the street. We take it to a dealership in Statesboro, GA where she attends college and they inform us that the motor needs to be replaced. The motor is replaced and the ECO comes back on but goes off again in abt 3 mos. not even a yr later same thing happens same diagnostic of motor went out. The same FORD dealership installs a new one. Sept 2022, she is driving car stops a good Samaritan who happens to be a mechanic told her its the motor and power train and it will cost $7000 to replace because we are 60 days past warranty. Needless to say the car is still there. I have since purchased her a Kia with a lifetime engine. However, I need for this FOCUS to be fixed as a good will courtesy so I can sell it or trade it in. Paying $550 a month for a note and insurance for a non working car SUCKS! By the way, the car has 61,000k miles on it when it went out this last time. The sad part is that there are hundreds of FORD FOCUS owners with the same issue! Why not put a recall on this hunk of junk??!!!!
Additional Notes:
Purchased a Ford Focus 2018 (42,000k miles) in August 2019 from Drive Time Stone Mountain as a graduation gift for my daughter. In December 2019, while driving she notices her ECO went out and it no longer turned off when the car stopped, 2 weeks later the car stops in the middle of the street. We take it to a dealership in Statesboro, GA where she attends college and they inform us that the motor needs to be replaced. The motor is replaced and the ECO comes back on but goes off again in abt 3 mos. not even a yr later same thing happens same diagnostic of motor went out. The same FORD dealership installs a new one. Sept 2022, she is driving car stops a good Samaritan who happens to be a mechanic told her its the motor and power train and it will cost $7000 to replace because we are 60 days past warranty. Needless to say the car is still there. I have since purchased her a Kia with a lifetime engine. However, I need for this FOCUS to be fixed as a good will courtesy so I can sell it or trade it in. Paying $550 a month for a note and insurance for a non working car SUCKS! By the way, the car has 61,000k miles on it when it went out this last time. The sad part is that there are hundreds of FORD FOCUS owners with the same issue! Why not put a recall on this hunk of junk??!!!!
Mfg Campaign: 11499364
Recall Date: Dec 29, 2022
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