Complaints & Recalls
Consumer Complaints
65 ComplaintsFord Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE CAR DIES IN DRIVE AND IN PARK AND REVERSE AND WON'T LET YOU PUT IT IN GEAR, WE HAVE IT ON VIDEO AND THE CHECK ENGINE LIGHT APPEARS BUT WHEN YOU TURN THE CAR OFF AND BACK ON THE CHECK ENGINE LIGHT GOES OFF AND DOES NOT KEEP A CODE. WE HAVE TAKEN THIS CAR TO THE FORD DEALERSHIP 3 TIMES AND THEY CAN'T FIND ANYTHING WRONG BECAUSE IT WON'T KEEP THE CODE. THE VEHICLE HAS LESS THAN , 6,000 MILES ON IT AND WE BOUGHT IT BRAND NEW. WE FEEL VERY UNSAFE IN THIS VEHICLE. WE HAVE CONTACTED FORD CUSTOMER SERVICE AND IT SEEMS LIKE WE ARE GETTING THE RUN AROUND. IJTS HAPPENED ON 3 DIFFERENT OCCASIONS IT STARTED IN JULY THEN AUGUST AND SEPTEMBER.
Corrective Action:
THE CAR DIES IN DRIVE AND IN PARK AND REVERSE AND WON'T LET YOU PUT IT IN GEAR, WE HAVE IT ON VIDEO AND THE CHECK ENGINE LIGHT APPEARS BUT WHEN YOU TURN THE CAR OFF AND BACK ON THE CHECK ENGINE LIGHT GOES OFF AND DOES NOT KEEP A CODE. WE HAVE TAKEN THIS CAR TO THE FORD DEALERSHIP 3 TIMES AND THEY CAN'T FIND ANYTHING WRONG BECAUSE IT WON'T KEEP THE CODE. THE VEHICLE HAS LESS THAN , 6,000 MILES ON IT AND WE BOUGHT IT BRAND NEW. WE FEEL VERY UNSAFE IN THIS VEHICLE. WE HAVE CONTACTED FORD CUSTOMER SERVICE AND IT SEEMS LIKE WE ARE GETTING THE RUN AROUND. IJTS HAPPENED ON 3 DIFFERENT OCCASIONS IT STARTED IN JULY THEN AUGUST AND SEPTEMBER.
Additional Notes:
THE CAR DIES IN DRIVE AND IN PARK AND REVERSE AND WON'T LET YOU PUT IT IN GEAR, WE HAVE IT ON VIDEO AND THE CHECK ENGINE LIGHT APPEARS BUT WHEN YOU TURN THE CAR OFF AND BACK ON THE CHECK ENGINE LIGHT GOES OFF AND DOES NOT KEEP A CODE. WE HAVE TAKEN THIS CAR TO THE FORD DEALERSHIP 3 TIMES AND THEY CAN'T FIND ANYTHING WRONG BECAUSE IT WON'T KEEP THE CODE. THE VEHICLE HAS LESS THAN , 6,000 MILES ON IT AND WE BOUGHT IT BRAND NEW. WE FEEL VERY UNSAFE IN THIS VEHICLE. WE HAVE CONTACTED FORD CUSTOMER SERVICE AND IT SEEMS LIKE WE ARE GETTING THE RUN AROUND. IJTS HAPPENED ON 3 DIFFERENT OCCASIONS IT STARTED IN JULY THEN AUGUST AND SEPTEMBER.
Mfg Campaign: 10913851
Recall Date: Oct 4, 2016
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
THE CAR DIES IN DRIVE AND IN PARK AND REVERSE AND WON'T LET YOU PUT IT IN GEAR, WE HAVE IT ON VIDEO AND THE CHECK ENGINE LIGHT APPEARS BUT WHEN YOU TURN THE CAR OFF AND BACK ON THE CHECK ENGINE LIGHT GOES OFF AND DOES NOT KEEP A CODE. WE HAVE TAKEN THIS CAR TO THE FORD DEALERSHIP 3 TIMES AND THEY CAN'T FIND ANYTHING WRONG BECAUSE IT WON'T KEEP THE CODE. THE VEHICLE HAS LESS THAN , 6,000 MILES ON IT AND WE BOUGHT IT BRAND NEW. WE FEEL VERY UNSAFE IN THIS VEHICLE. WE HAVE CONTACTED FORD CUSTOMER SERVICE AND IT SEEMS LIKE WE ARE GETTING THE RUN AROUND. IJTS HAPPENED ON 3 DIFFERENT OCCASIONS IT STARTED IN JULY THEN AUGUST AND SEPTEMBER.
Corrective Action:
THE CAR DIES IN DRIVE AND IN PARK AND REVERSE AND WON'T LET YOU PUT IT IN GEAR, WE HAVE IT ON VIDEO AND THE CHECK ENGINE LIGHT APPEARS BUT WHEN YOU TURN THE CAR OFF AND BACK ON THE CHECK ENGINE LIGHT GOES OFF AND DOES NOT KEEP A CODE. WE HAVE TAKEN THIS CAR TO THE FORD DEALERSHIP 3 TIMES AND THEY CAN'T FIND ANYTHING WRONG BECAUSE IT WON'T KEEP THE CODE. THE VEHICLE HAS LESS THAN , 6,000 MILES ON IT AND WE BOUGHT IT BRAND NEW. WE FEEL VERY UNSAFE IN THIS VEHICLE. WE HAVE CONTACTED FORD CUSTOMER SERVICE AND IT SEEMS LIKE WE ARE GETTING THE RUN AROUND. IJTS HAPPENED ON 3 DIFFERENT OCCASIONS IT STARTED IN JULY THEN AUGUST AND SEPTEMBER.
Additional Notes:
THE CAR DIES IN DRIVE AND IN PARK AND REVERSE AND WON'T LET YOU PUT IT IN GEAR, WE HAVE IT ON VIDEO AND THE CHECK ENGINE LIGHT APPEARS BUT WHEN YOU TURN THE CAR OFF AND BACK ON THE CHECK ENGINE LIGHT GOES OFF AND DOES NOT KEEP A CODE. WE HAVE TAKEN THIS CAR TO THE FORD DEALERSHIP 3 TIMES AND THEY CAN'T FIND ANYTHING WRONG BECAUSE IT WON'T KEEP THE CODE. THE VEHICLE HAS LESS THAN , 6,000 MILES ON IT AND WE BOUGHT IT BRAND NEW. WE FEEL VERY UNSAFE IN THIS VEHICLE. WE HAVE CONTACTED FORD CUSTOMER SERVICE AND IT SEEMS LIKE WE ARE GETTING THE RUN AROUND. IJTS HAPPENED ON 3 DIFFERENT OCCASIONS IT STARTED IN JULY THEN AUGUST AND SEPTEMBER.
Mfg Campaign: 10913851
Recall Date: Oct 4, 2016
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
THE CAR IS LESS THAN A MONTH OLD, MILEAGE IS 1700. ON TWO OCCASIONS, THE CAR HAD DIED. ALL OF THE INSTRUMENT PANELS LIGHT UP AND THE CHECK ENGINE LIGHT COMES ON. AFTER A FEW MINUTES THE CAR CAN BE RESTARTED. THIS IS A SAFETY ISSUE ESPECIALLY WHEN IT DIES IN HEAVY TRAFFIC ON THE FREEWAY. I HAD JUST EXITED THE FREEWAY BOTH TIMES WHEN THE CAR JUST DIED. I KNOW FORD HAD PROBLEMS WITH THE THROTTLE BODY ON THE FIESTA. THEY DENIED THERE WAS A PROBLEM FOR A LONG TIME. I AM TAKING IT IN ON WEDNESDAY. I AM HOPEFUL THEY WILL BE HONEST AND FIX THE VEHICLE.
Corrective Action:
THE CAR IS LESS THAN A MONTH OLD, MILEAGE IS 1700. ON TWO OCCASIONS, THE CAR HAD DIED. ALL OF THE INSTRUMENT PANELS LIGHT UP AND THE CHECK ENGINE LIGHT COMES ON. AFTER A FEW MINUTES THE CAR CAN BE RESTARTED. THIS IS A SAFETY ISSUE ESPECIALLY WHEN IT DIES IN HEAVY TRAFFIC ON THE FREEWAY. I HAD JUST EXITED THE FREEWAY BOTH TIMES WHEN THE CAR JUST DIED. I KNOW FORD HAD PROBLEMS WITH THE THROTTLE BODY ON THE FIESTA. THEY DENIED THERE WAS A PROBLEM FOR A LONG TIME. I AM TAKING IT IN ON WEDNESDAY. I AM HOPEFUL THEY WILL BE HONEST AND FIX THE VEHICLE.
Additional Notes:
THE CAR IS LESS THAN A MONTH OLD, MILEAGE IS 1700. ON TWO OCCASIONS, THE CAR HAD DIED. ALL OF THE INSTRUMENT PANELS LIGHT UP AND THE CHECK ENGINE LIGHT COMES ON. AFTER A FEW MINUTES THE CAR CAN BE RESTARTED. THIS IS A SAFETY ISSUE ESPECIALLY WHEN IT DIES IN HEAVY TRAFFIC ON THE FREEWAY. I HAD JUST EXITED THE FREEWAY BOTH TIMES WHEN THE CAR JUST DIED. I KNOW FORD HAD PROBLEMS WITH THE THROTTLE BODY ON THE FIESTA. THEY DENIED THERE WAS A PROBLEM FOR A LONG TIME. I AM TAKING IT IN ON WEDNESDAY. I AM HOPEFUL THEY WILL BE HONEST AND FIX THE VEHICLE.
Mfg Campaign: 10882092
Recall Date: Jul 1, 2016
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FUSION HYBRID. WHILE DRIVING 35 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SOME TIME. THE CONTACT WAS UNSURE OF WHICH WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT A MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 9,000. THE VIN WAS UNAVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FUSION HYBRID. WHILE DRIVING 35 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SOME TIME. THE CONTACT WAS UNSURE OF WHICH WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT A MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 9,000. THE VIN WAS UNAVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FUSION HYBRID. WHILE DRIVING 35 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SOME TIME. THE CONTACT WAS UNSURE OF WHICH WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT A MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 9,000. THE VIN WAS UNAVAILABLE.
Mfg Campaign: 10871069
Recall Date: May 26, 2016
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FUSION HYBRID. WHILE DRIVING 35 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SOME TIME. THE CONTACT WAS UNSURE OF WHICH WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT A MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 9,000. THE VIN WAS UNAVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FUSION HYBRID. WHILE DRIVING 35 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SOME TIME. THE CONTACT WAS UNSURE OF WHICH WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT A MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 9,000. THE VIN WAS UNAVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FUSION HYBRID. WHILE DRIVING 35 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SOME TIME. THE CONTACT WAS UNSURE OF WHICH WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT A MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 9,000. THE VIN WAS UNAVAILABLE.
Mfg Campaign: 10871069
Recall Date: May 26, 2016
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