Complaints & Recalls
Official Safety Recalls - Important!
20 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015 Fiesta, 2016 Fusion, and 2016 Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component inside the door latches may break, which can make it difficult to latch or possibly allow the doors to open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 20S15
Recall Date: Nov 17, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S12
Recall Date: Mar 10, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S15
Recall Date: Mar 23, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S26
Recall Date: Aug 29, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S16
Recall Date: May 13, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S20
Recall Date: Jul 16, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S08
Recall Date: Mar 12, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16S42
Recall Date: Dec 5, 2016
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured from March 10, 2016, through March 16, 2016. The front driver seat track assembly's rear riser may have been improperly welded to the seat track rail, and as a result, the driver may not be adequately restrained in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 207, "Seating Systems" and 210, "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C05
Recall Date: Apr 27, 2016
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured September 3, 2015, to September 13, 2015, and 2016 Lincoln MKZ vehicles manufactured September 3, 2015, to September 12, 2015. The affected vehicles have a fuel tank that may have insufficent wall thickness. As a result, the fuel tanks may crack in the event of a crash and thus the vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 15C11
Recall Date: Oct 1, 2015
Consumer Complaints
1.8K ComplaintsFord Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Ford Fusion. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with a coolant leak in cylinder #4 and it was determined that the engine needed to be replaced for the second time. The vehicle was not repaired. The contact stated that the engine had previously been replaced; however, the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 72,000.
Corrective Action:
The contact owns a 2016 Ford Fusion. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with a coolant leak in cylinder #4 and it was determined that the engine needed to be replaced for the second time. The vehicle was not repaired. The contact stated that the engine had previously been replaced; however, the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 72,000.
Additional Notes:
The contact owns a 2016 Ford Fusion. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with a coolant leak in cylinder #4 and it was determined that the engine needed to be replaced for the second time. The vehicle was not repaired. The contact stated that the engine had previously been replaced; however, the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 72,000.
Mfg Campaign: 11569340
Recall Date: Feb 1, 2024
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2016 Ford Fusion. The contact stated while starting the vehicle, the traction control warning light and other unknown warning lights were illuminated. Additionally, the vehicle lost power steering functionality. The vehicle was towed to the dealer, where it was diagnosed that the steering gear had failed and needed to be replaced. The contact related the failure to NHTSA Campaign Number: 19V632000 (Steering) however, the dealer informed the contact that the vehicle was not covered because the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 82,000.
Corrective Action:
The contact owns a 2016 Ford Fusion. The contact stated while starting the vehicle, the traction control warning light and other unknown warning lights were illuminated. Additionally, the vehicle lost power steering functionality. The vehicle was towed to the dealer, where it was diagnosed that the steering gear had failed and needed to be replaced. The contact related the failure to NHTSA Campaign Number: 19V632000 (Steering) however, the dealer informed the contact that the vehicle was not covered because the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 82,000.
Additional Notes:
The contact owns a 2016 Ford Fusion. The contact stated while starting the vehicle, the traction control warning light and other unknown warning lights were illuminated. Additionally, the vehicle lost power steering functionality. The vehicle was towed to the dealer, where it was diagnosed that the steering gear had failed and needed to be replaced. The contact related the failure to NHTSA Campaign Number: 19V632000 (Steering) however, the dealer informed the contact that the vehicle was not covered because the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 82,000.
Mfg Campaign: 11569026
Recall Date: Jan 31, 2024
Ford Motor Company
Defect Description:
TRACTION CONTROL SYSTEM
Potential Consequences:
The contact owns a 2016 Ford Fusion. The contact stated while starting the vehicle, the traction control warning light and other unknown warning lights were illuminated. Additionally, the vehicle lost power steering functionality. The vehicle was towed to the dealer, where it was diagnosed that the steering gear had failed and needed to be replaced. The contact related the failure to NHTSA Campaign Number: 19V632000 (Steering) however, the dealer informed the contact that the vehicle was not covered because the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 82,000.
Corrective Action:
The contact owns a 2016 Ford Fusion. The contact stated while starting the vehicle, the traction control warning light and other unknown warning lights were illuminated. Additionally, the vehicle lost power steering functionality. The vehicle was towed to the dealer, where it was diagnosed that the steering gear had failed and needed to be replaced. The contact related the failure to NHTSA Campaign Number: 19V632000 (Steering) however, the dealer informed the contact that the vehicle was not covered because the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 82,000.
Additional Notes:
The contact owns a 2016 Ford Fusion. The contact stated while starting the vehicle, the traction control warning light and other unknown warning lights were illuminated. Additionally, the vehicle lost power steering functionality. The vehicle was towed to the dealer, where it was diagnosed that the steering gear had failed and needed to be replaced. The contact related the failure to NHTSA Campaign Number: 19V632000 (Steering) however, the dealer informed the contact that the vehicle was not covered because the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 82,000.
Mfg Campaign: 11569026
Recall Date: Jan 31, 2024
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
The Airbags lights showing it is off and not functioning.
Corrective Action:
The Airbags lights showing it is off and not functioning.
Additional Notes:
The Airbags lights showing it is off and not functioning.
Mfg Campaign: 11568695
Recall Date: Jan 30, 2024
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The Airbags lights showing it is off and not functioning.
Corrective Action:
The Airbags lights showing it is off and not functioning.
Additional Notes:
The Airbags lights showing it is off and not functioning.
Mfg Campaign: 11568695
Recall Date: Jan 30, 2024
Ford Motor Company
Defect Description:
SEAT BELTS
Potential Consequences:
The Airbags lights showing it is off and not functioning.
Corrective Action:
The Airbags lights showing it is off and not functioning.
Additional Notes:
The Airbags lights showing it is off and not functioning.
Mfg Campaign: 11568695
Recall Date: Jan 30, 2024
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
Car initially showed a warning alert for failed traction control. Attempted to reset using steering wheel reset, failed. Tried backing car up and steering became extremely hard to do, requiring maximum effort to turn wheel. Steering power assist light lit up on dashboard. Parked car. Made appointment with Heritage Ford, South Burlington, VT. Upon subsequent investigation discovered that 2016 Fusion had been recalled #19V632000 but only when sold in Northern States where salt was being used or currently registered in (Vermont was included). I moved to Vermont to be with family in 2020. Failure occurred about [XXX]. 1). Had this failure occurred, while driving we could have had a fatal accident. 2). Shouldn’t there be provisions for folks who move into northern states originally identified or is Ford dictating these non recalled cars remain in non salt applying states for their life? Shouldn’t all cars have been recalled to prevent catastrophic failures? 3). Failing the recall shouldn’t the cars be supplied with warning placards saying that exposure to excessive road salt could result in catastrophic steering failure? 4). I recently asked the service rep (Amanda) at Heritage if there were any other recalls for this car and she said no. Does that mean this vehicle is exempt from the recall because it got to the state after some arbitrary deadline? Does allowing cars to travel the roads of any Northern state with this defect make sense? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Car initially showed a warning alert for failed traction control. Attempted to reset using steering wheel reset, failed. Tried backing car up and steering became extremely hard to do, requiring maximum effort to turn wheel. Steering power assist light lit up on dashboard. Parked car. Made appointment with Heritage Ford, South Burlington, VT. Upon subsequent investigation discovered that 2016 Fusion had been recalled #19V632000 but only when sold in Northern States where salt was being used or currently registered in (Vermont was included). I moved to Vermont to be with family in 2020. Failure occurred about [XXX]. 1). Had this failure occurred, while driving we could have had a fatal accident. 2). Shouldn’t there be provisions for folks who move into northern states originally identified or is Ford dictating these non recalled cars remain in non salt applying states for their life? Shouldn’t all cars have been recalled to prevent catastrophic failures? 3). Failing the recall shouldn’t the cars be supplied with warning placards saying that exposure to excessive road salt could result in catastrophic steering failure? 4). I recently asked the service rep (Amanda) at Heritage if there were any other recalls for this car and she said no. Does that mean this vehicle is exempt from the recall because it got to the state after some arbitrary deadline? Does allowing cars to travel the roads of any Northern state with this defect make sense? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Car initially showed a warning alert for failed traction control. Attempted to reset using steering wheel reset, failed. Tried backing car up and steering became extremely hard to do, requiring maximum effort to turn wheel. Steering power assist light lit up on dashboard. Parked car. Made appointment with Heritage Ford, South Burlington, VT. Upon subsequent investigation discovered that 2016 Fusion had been recalled #19V632000 but only when sold in Northern States where salt was being used or currently registered in (Vermont was included). I moved to Vermont to be with family in 2020. Failure occurred about [XXX]. 1). Had this failure occurred, while driving we could have had a fatal accident. 2). Shouldn’t there be provisions for folks who move into northern states originally identified or is Ford dictating these non recalled cars remain in non salt applying states for their life? Shouldn’t all cars have been recalled to prevent catastrophic failures? 3). Failing the recall shouldn’t the cars be supplied with warning placards saying that exposure to excessive road salt could result in catastrophic steering failure? 4). I recently asked the service rep (Amanda) at Heritage if there were any other recalls for this car and she said no. Does that mean this vehicle is exempt from the recall because it got to the state after some arbitrary deadline? Does allowing cars to travel the roads of any Northern state with this defect make sense? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11568897
Recall Date: Jan 30, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Ford Fusion. The contact stated that when the vehicle was started, the contact noticed that the engine was misfiring. The check engine warning light was illuminated. The contact replaced coil pack however, a month later the failure reoccurred. The contact noticed that the coolant reservoir was empty but there were no signs of a leak. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 138,000.
Corrective Action:
The contact owns a 2016 Ford Fusion. The contact stated that when the vehicle was started, the contact noticed that the engine was misfiring. The check engine warning light was illuminated. The contact replaced coil pack however, a month later the failure reoccurred. The contact noticed that the coolant reservoir was empty but there were no signs of a leak. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 138,000.
Additional Notes:
The contact owns a 2016 Ford Fusion. The contact stated that when the vehicle was started, the contact noticed that the engine was misfiring. The check engine warning light was illuminated. The contact replaced coil pack however, a month later the failure reoccurred. The contact noticed that the coolant reservoir was empty but there were no signs of a leak. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 138,000.
Mfg Campaign: 11568449
Recall Date: Jan 29, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Ford Fusion. The contact stated that when the vehicle was started, the contact noticed that the engine was misfiring. The check engine warning light was illuminated. The contact replaced coil pack however, a month later the failure reoccurred. The contact noticed that the coolant reservoir was empty but there were no signs of a leak. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 138,000.
Corrective Action:
The contact owns a 2016 Ford Fusion. The contact stated that when the vehicle was started, the contact noticed that the engine was misfiring. The check engine warning light was illuminated. The contact replaced coil pack however, a month later the failure reoccurred. The contact noticed that the coolant reservoir was empty but there were no signs of a leak. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 138,000.
Additional Notes:
The contact owns a 2016 Ford Fusion. The contact stated that when the vehicle was started, the contact noticed that the engine was misfiring. The check engine warning light was illuminated. The contact replaced coil pack however, a month later the failure reoccurred. The contact noticed that the coolant reservoir was empty but there were no signs of a leak. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 138,000.
Mfg Campaign: 11568449
Recall Date: Jan 29, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Ford Fusion. The contact stated that while her husband was driving at 70 MPH, the temperature started indicating that the engine was overheating, with a message “Engine temperature high” displayed. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that the engine was low on oil, resulting in damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 102,000.
Corrective Action:
The contact owns a 2016 Ford Fusion. The contact stated that while her husband was driving at 70 MPH, the temperature started indicating that the engine was overheating, with a message “Engine temperature high” displayed. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that the engine was low on oil, resulting in damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 102,000.
Additional Notes:
The contact owns a 2016 Ford Fusion. The contact stated that while her husband was driving at 70 MPH, the temperature started indicating that the engine was overheating, with a message “Engine temperature high” displayed. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that the engine was low on oil, resulting in damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 102,000.
Mfg Campaign: 11567599
Recall Date: Jan 24, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Ford Fusion. The contact stated that the check engine warning light illuminated while starting the vehicle. The contact also stated that the vehicle hesitated while depressing the accelerator pedal while driving at various speeds. The vehicle was taken to an independent mechanic where several speed sensors were replaced. The contact then stated that while driving in stop-and-go traffic, the vehicle stalled with white smoke coming from under the hood. There was no warning light illuminated. The contact drove the vehicle to a parking lot where it was later towed to an independent mechanic. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 103,000.
Corrective Action:
The contact owns a 2016 Ford Fusion. The contact stated that the check engine warning light illuminated while starting the vehicle. The contact also stated that the vehicle hesitated while depressing the accelerator pedal while driving at various speeds. The vehicle was taken to an independent mechanic where several speed sensors were replaced. The contact then stated that while driving in stop-and-go traffic, the vehicle stalled with white smoke coming from under the hood. There was no warning light illuminated. The contact drove the vehicle to a parking lot where it was later towed to an independent mechanic. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 103,000.
Additional Notes:
The contact owns a 2016 Ford Fusion. The contact stated that the check engine warning light illuminated while starting the vehicle. The contact also stated that the vehicle hesitated while depressing the accelerator pedal while driving at various speeds. The vehicle was taken to an independent mechanic where several speed sensors were replaced. The contact then stated that while driving in stop-and-go traffic, the vehicle stalled with white smoke coming from under the hood. There was no warning light illuminated. The contact drove the vehicle to a parking lot where it was later towed to an independent mechanic. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 103,000.
Mfg Campaign: 11567331
Recall Date: Jan 23, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was driving my car when i saw an emergency sign on the dashboard telling to safely park. then the car could only drive using the power generated by the electric battery and when the battery went out of power the car could not switch to gas to use the engine power I was on san mateo bridge when it happen I could feel the car rolling back on a park gear.
Corrective Action:
I was driving my car when i saw an emergency sign on the dashboard telling to safely park. then the car could only drive using the power generated by the electric battery and when the battery went out of power the car could not switch to gas to use the engine power I was on san mateo bridge when it happen I could feel the car rolling back on a park gear.
Additional Notes:
I was driving my car when i saw an emergency sign on the dashboard telling to safely park. then the car could only drive using the power generated by the electric battery and when the battery went out of power the car could not switch to gas to use the engine power I was on san mateo bridge when it happen I could feel the car rolling back on a park gear.
Mfg Campaign: 11566438
Recall Date: Jan 19, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I was driving my car when i saw an emergency sign on the dashboard telling to safely park. then the car could only drive using the power generated by the electric battery and when the battery went out of power the car could not switch to gas to use the engine power I was on san mateo bridge when it happen I could feel the car rolling back on a park gear.
Corrective Action:
I was driving my car when i saw an emergency sign on the dashboard telling to safely park. then the car could only drive using the power generated by the electric battery and when the battery went out of power the car could not switch to gas to use the engine power I was on san mateo bridge when it happen I could feel the car rolling back on a park gear.
Additional Notes:
I was driving my car when i saw an emergency sign on the dashboard telling to safely park. then the car could only drive using the power generated by the electric battery and when the battery went out of power the car could not switch to gas to use the engine power I was on san mateo bridge when it happen I could feel the car rolling back on a park gear.
Mfg Campaign: 11566438
Recall Date: Jan 19, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Ford Fusion. The contact stated that the vehicle hesitated while depressing the accelerator pedal and was shaking abnormally while idling with the check engine warning light illuminated. Additionally, the contact stated that the temperature gauge indicated that the vehicle was hot with white smoke coming from the exhaust pipe. The vehicle was initially taken to an independent mechanic who diagnosed the vehicle with a defective spark plug. The spark plug was replaced; however, the failure persisted. The vehicle was then taken to a dealer, and it was discovered that there was coolant intrusion into an engine cylinder. The vehicle was diagnosed with engine failure. The manufacturer was notified of the failure but offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 130,000.
Corrective Action:
The contact owns a 2016 Ford Fusion. The contact stated that the vehicle hesitated while depressing the accelerator pedal and was shaking abnormally while idling with the check engine warning light illuminated. Additionally, the contact stated that the temperature gauge indicated that the vehicle was hot with white smoke coming from the exhaust pipe. The vehicle was initially taken to an independent mechanic who diagnosed the vehicle with a defective spark plug. The spark plug was replaced; however, the failure persisted. The vehicle was then taken to a dealer, and it was discovered that there was coolant intrusion into an engine cylinder. The vehicle was diagnosed with engine failure. The manufacturer was notified of the failure but offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 130,000.
Additional Notes:
The contact owns a 2016 Ford Fusion. The contact stated that the vehicle hesitated while depressing the accelerator pedal and was shaking abnormally while idling with the check engine warning light illuminated. Additionally, the contact stated that the temperature gauge indicated that the vehicle was hot with white smoke coming from the exhaust pipe. The vehicle was initially taken to an independent mechanic who diagnosed the vehicle with a defective spark plug. The spark plug was replaced; however, the failure persisted. The vehicle was then taken to a dealer, and it was discovered that there was coolant intrusion into an engine cylinder. The vehicle was diagnosed with engine failure. The manufacturer was notified of the failure but offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 130,000.
Mfg Campaign: 11566261
Recall Date: Jan 18, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Ford Fusion. The contact stated that the vehicle hesitated while depressing the accelerator pedal and was shaking abnormally while idling with the check engine warning light illuminated. Additionally, the contact stated that the temperature gauge indicated that the vehicle was hot with white smoke coming from the exhaust pipe. The vehicle was initially taken to an independent mechanic who diagnosed the vehicle with a defective spark plug. The spark plug was replaced; however, the failure persisted. The vehicle was then taken to a dealer, and it was discovered that there was coolant intrusion into an engine cylinder. The vehicle was diagnosed with engine failure. The manufacturer was notified of the failure but offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 130,000.
Corrective Action:
The contact owns a 2016 Ford Fusion. The contact stated that the vehicle hesitated while depressing the accelerator pedal and was shaking abnormally while idling with the check engine warning light illuminated. Additionally, the contact stated that the temperature gauge indicated that the vehicle was hot with white smoke coming from the exhaust pipe. The vehicle was initially taken to an independent mechanic who diagnosed the vehicle with a defective spark plug. The spark plug was replaced; however, the failure persisted. The vehicle was then taken to a dealer, and it was discovered that there was coolant intrusion into an engine cylinder. The vehicle was diagnosed with engine failure. The manufacturer was notified of the failure but offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 130,000.
Additional Notes:
The contact owns a 2016 Ford Fusion. The contact stated that the vehicle hesitated while depressing the accelerator pedal and was shaking abnormally while idling with the check engine warning light illuminated. Additionally, the contact stated that the temperature gauge indicated that the vehicle was hot with white smoke coming from the exhaust pipe. The vehicle was initially taken to an independent mechanic who diagnosed the vehicle with a defective spark plug. The spark plug was replaced; however, the failure persisted. The vehicle was then taken to a dealer, and it was discovered that there was coolant intrusion into an engine cylinder. The vehicle was diagnosed with engine failure. The manufacturer was notified of the failure but offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 130,000.
Mfg Campaign: 11566261
Recall Date: Jan 18, 2024
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
When I was backing out of my apartment complex and tried to turn left the car just stopped and when you turn the wheel it says service advance trac and hill Start car hasn’t been drove since last Friday
Corrective Action:
When I was backing out of my apartment complex and tried to turn left the car just stopped and when you turn the wheel it says service advance trac and hill Start car hasn’t been drove since last Friday
Additional Notes:
When I was backing out of my apartment complex and tried to turn left the car just stopped and when you turn the wheel it says service advance trac and hill Start car hasn’t been drove since last Friday
Mfg Campaign: 11566303
Recall Date: Jan 18, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The car stalls out and stops moving out of no where while driving and smells like fuel as well
Corrective Action:
The car stalls out and stops moving out of no where while driving and smells like fuel as well
Additional Notes:
The car stalls out and stops moving out of no where while driving and smells like fuel as well
Mfg Campaign: 11565826
Recall Date: Jan 16, 2024
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The car stalls out and stops moving out of no where while driving and smells like fuel as well
Corrective Action:
The car stalls out and stops moving out of no where while driving and smells like fuel as well
Additional Notes:
The car stalls out and stops moving out of no where while driving and smells like fuel as well
Mfg Campaign: 11565826
Recall Date: Jan 16, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
After doing research I have found that I am not the only one experiencing this issue,but I have a 2016 ford fusion 1.5 ecoboost engine and I am having problems with my cylinder leaking. I have to constantly refill coolant and the only option to fix this issue is to replace the motor
Corrective Action:
After doing research I have found that I am not the only one experiencing this issue,but I have a 2016 ford fusion 1.5 ecoboost engine and I am having problems with my cylinder leaking. I have to constantly refill coolant and the only option to fix this issue is to replace the motor
Additional Notes:
After doing research I have found that I am not the only one experiencing this issue,but I have a 2016 ford fusion 1.5 ecoboost engine and I am having problems with my cylinder leaking. I have to constantly refill coolant and the only option to fix this issue is to replace the motor
Mfg Campaign: 11565877
Recall Date: Jan 16, 2024
Ford Motor Company
Defect Description:
WHEELS
Potential Consequences:
Stamford Ford in Stamford CT said I need to replace frozen lug nuts due to corrosion. they said it is not covered and I have to absorb the cost of $ 300. All service on this vehicle have been performed by ford service department. a recall should have been issued to correct this issue. this is a safety issue and FORD must fix this at their cost, not the customer's.
Corrective Action:
Stamford Ford in Stamford CT said I need to replace frozen lug nuts due to corrosion. they said it is not covered and I have to absorb the cost of $ 300. All service on this vehicle have been performed by ford service department. a recall should have been issued to correct this issue. this is a safety issue and FORD must fix this at their cost, not the customer's.
Additional Notes:
Stamford Ford in Stamford CT said I need to replace frozen lug nuts due to corrosion. they said it is not covered and I have to absorb the cost of $ 300. All service on this vehicle have been performed by ford service department. a recall should have been issued to correct this issue. this is a safety issue and FORD must fix this at their cost, not the customer's.
Mfg Campaign: 11565520
Recall Date: Jan 15, 2024
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury