Complaints & Recalls
Official Safety Recalls - Important!
20 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015 Fiesta, 2016 Fusion, and 2016 Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component inside the door latches may break, which can make it difficult to latch or possibly allow the doors to open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 20S15
Recall Date: Nov 17, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S12
Recall Date: Mar 10, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S15
Recall Date: Mar 23, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S26
Recall Date: Aug 29, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S16
Recall Date: May 13, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S20
Recall Date: Jul 16, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S08
Recall Date: Mar 12, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16S42
Recall Date: Dec 5, 2016
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured from March 10, 2016, through March 16, 2016. The front driver seat track assembly's rear riser may have been improperly welded to the seat track rail, and as a result, the driver may not be adequately restrained in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 207, "Seating Systems" and 210, "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C05
Recall Date: Apr 27, 2016
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured September 3, 2015, to September 13, 2015, and 2016 Lincoln MKZ vehicles manufactured September 3, 2015, to September 12, 2015. The affected vehicles have a fuel tank that may have insufficent wall thickness. As a result, the fuel tanks may crack in the event of a crash and thus the vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 15C11
Recall Date: Oct 1, 2015
Consumer Complaints
1.8K ComplaintsFord Motor Company
Defect Description:
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
Potential Consequences:
The contact owns a 2016 Ford Fusion. The contact stated while driving 40 MPH, the contact heard an abnormal sound and became aware that when the brake was depressed, the brakes failed to operate as needed. No warning light was illuminated. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the brake pads and rotors needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 77,300. The VIN was not available.
Corrective Action:
The contact owns a 2016 Ford Fusion. The contact stated while driving 40 MPH, the contact heard an abnormal sound and became aware that when the brake was depressed, the brakes failed to operate as needed. No warning light was illuminated. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the brake pads and rotors needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 77,300. The VIN was not available.
Additional Notes:
The contact owns a 2016 Ford Fusion. The contact stated while driving 40 MPH, the contact heard an abnormal sound and became aware that when the brake was depressed, the brakes failed to operate as needed. No warning light was illuminated. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the brake pads and rotors needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 77,300. The VIN was not available.
Mfg Campaign: 11544481
Recall Date: Sep 14, 2023
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Ford Fusion. The contact stated that after reversing out of the driveway and then accelerating forward at approximately 30-40 MPH, the vehicle started losing motive power. The speed was reduced to approximately 20 MPH and the vehicle failed to exceed 20 MPH. The check engine warning light started blinking. The contact stated that while on the way to the dealer, while the vehicle was idling at a red light, the vehicle failed to drive forward properly. The contact drove the vehicle at very slow speeds. The vehicle was overheating, and smoke was coming from the rear of the vehicle. The smoke settled once the vehicle had cooled down. The dealer diagnosed that there was a cylinder #3 misfire due to a fractured engine block. The spark plug and the ignition coil were replaced however, the check engine light illuminated shortly after and the failure reoccurred. The vehicle was returned to the dealer who determined that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 127,000.
Corrective Action:
The contact owns a 2016 Ford Fusion. The contact stated that after reversing out of the driveway and then accelerating forward at approximately 30-40 MPH, the vehicle started losing motive power. The speed was reduced to approximately 20 MPH and the vehicle failed to exceed 20 MPH. The check engine warning light started blinking. The contact stated that while on the way to the dealer, while the vehicle was idling at a red light, the vehicle failed to drive forward properly. The contact drove the vehicle at very slow speeds. The vehicle was overheating, and smoke was coming from the rear of the vehicle. The smoke settled once the vehicle had cooled down. The dealer diagnosed that there was a cylinder #3 misfire due to a fractured engine block. The spark plug and the ignition coil were replaced however, the check engine light illuminated shortly after and the failure reoccurred. The vehicle was returned to the dealer who determined that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 127,000.
Additional Notes:
The contact owns a 2016 Ford Fusion. The contact stated that after reversing out of the driveway and then accelerating forward at approximately 30-40 MPH, the vehicle started losing motive power. The speed was reduced to approximately 20 MPH and the vehicle failed to exceed 20 MPH. The check engine warning light started blinking. The contact stated that while on the way to the dealer, while the vehicle was idling at a red light, the vehicle failed to drive forward properly. The contact drove the vehicle at very slow speeds. The vehicle was overheating, and smoke was coming from the rear of the vehicle. The smoke settled once the vehicle had cooled down. The dealer diagnosed that there was a cylinder #3 misfire due to a fractured engine block. The spark plug and the ignition coil were replaced however, the check engine light illuminated shortly after and the failure reoccurred. The vehicle was returned to the dealer who determined that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 127,000.
Mfg Campaign: 11544320
Recall Date: Sep 13, 2023
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2016 Ford Fusion. The contact stated while driving 30 MPH and approaching a stop light, the brake pedal was depressed; however, the brakes was inoperable. The contact stated that she was able to slow the vehicle by driving up a hill. The contact stated she was able to use the parking brake to securely park the vehicle. The contact stated she was able to drive the vehicle to a local independent mechanic. The vehicle was diagnosed but no brake pedal nor brake system failure was found. The contact was informed that the vacuum booster needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 86,854.
Corrective Action:
The contact owns a 2016 Ford Fusion. The contact stated while driving 30 MPH and approaching a stop light, the brake pedal was depressed; however, the brakes was inoperable. The contact stated that she was able to slow the vehicle by driving up a hill. The contact stated she was able to use the parking brake to securely park the vehicle. The contact stated she was able to drive the vehicle to a local independent mechanic. The vehicle was diagnosed but no brake pedal nor brake system failure was found. The contact was informed that the vacuum booster needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 86,854.
Additional Notes:
The contact owns a 2016 Ford Fusion. The contact stated while driving 30 MPH and approaching a stop light, the brake pedal was depressed; however, the brakes was inoperable. The contact stated that she was able to slow the vehicle by driving up a hill. The contact stated she was able to use the parking brake to securely park the vehicle. The contact stated she was able to drive the vehicle to a local independent mechanic. The vehicle was diagnosed but no brake pedal nor brake system failure was found. The contact was informed that the vacuum booster needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 86,854.
Mfg Campaign: 11544103
Recall Date: Sep 12, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Vehicle stalled multiple times at traffic lights in heavy traffic. Took vehicle to dealership and was told that engine coolant is leaking into the engine and the entire engine would have to be replaced at a cost of over $10,000. Called Ford Customer Service and was told that even though it's a known problem which is being reported by many customers they will not replace the engine or help with the cost.
Corrective Action:
Vehicle stalled multiple times at traffic lights in heavy traffic. Took vehicle to dealership and was told that engine coolant is leaking into the engine and the entire engine would have to be replaced at a cost of over $10,000. Called Ford Customer Service and was told that even though it's a known problem which is being reported by many customers they will not replace the engine or help with the cost.
Additional Notes:
Vehicle stalled multiple times at traffic lights in heavy traffic. Took vehicle to dealership and was told that engine coolant is leaking into the engine and the entire engine would have to be replaced at a cost of over $10,000. Called Ford Customer Service and was told that even though it's a known problem which is being reported by many customers they will not replace the engine or help with the cost.
Mfg Campaign: 11543789
Recall Date: Sep 11, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
one day my car randomly showed a sign that my engine was over heating. So I pulled over and was able to Uber to an auto part get more coolant for the car. Since that day forward I had to replenish the coolant at least every two weeks when I went to get a diagnostic they told me I had an internal coolant leak and that I was going to need a new engine and then also my head gasket was blown. I only had the car for a little under two years. As I did reasearch I realized this is a major problem among ford fusions and other ford cars in general. I believe ford knows all about this issue and the engine design being faulty.
Corrective Action:
one day my car randomly showed a sign that my engine was over heating. So I pulled over and was able to Uber to an auto part get more coolant for the car. Since that day forward I had to replenish the coolant at least every two weeks when I went to get a diagnostic they told me I had an internal coolant leak and that I was going to need a new engine and then also my head gasket was blown. I only had the car for a little under two years. As I did reasearch I realized this is a major problem among ford fusions and other ford cars in general. I believe ford knows all about this issue and the engine design being faulty.
Additional Notes:
one day my car randomly showed a sign that my engine was over heating. So I pulled over and was able to Uber to an auto part get more coolant for the car. Since that day forward I had to replenish the coolant at least every two weeks when I went to get a diagnostic they told me I had an internal coolant leak and that I was going to need a new engine and then also my head gasket was blown. I only had the car for a little under two years. As I did reasearch I realized this is a major problem among ford fusions and other ford cars in general. I believe ford knows all about this issue and the engine design being faulty.
Mfg Campaign: 11543973
Recall Date: Sep 11, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The engine failed ( I was told by Lithia Springs Ford Dealership that coolant was leaking into the engine and now I have to replaced the whole engine). The guy "Richard" at the dealership immediately pointed out that coolant could be leaking into the engine when I told him that fluid was found on one of the spark plugs. He said that Ford Fusion with the size engine 1.5 have been having this problem alot. It is available for inspection. My safety and the safety of every other vehicle on the road was put at risk as I was driving and then my check engine light started blinking. My vehicle started vibrating hard and fast causing me to impede the flow of traffic on the interstate and almost get rear ended why driving in the far left lane (the fast lane). I immediately got off the interstate and slowly drove 5 mph to a Autozone and had the scanner check the vehicle. The code P0302 came up with fuel injectors and misfire in cylinder 2. The vehicle was towed to the dealership a few days later because it was not driveable. The dealership called me and confirmed the cylinder 2 was misfiring and it was due to coolant leaking into the engine. The vehicle was only inspected by Lithia Spring Ford Dealership. There was no warning lights, the engine went immediately to blinking and the engine started vibrating hard. This incident happened on Sunday 9/3/2023.
Corrective Action:
The engine failed ( I was told by Lithia Springs Ford Dealership that coolant was leaking into the engine and now I have to replaced the whole engine). The guy "Richard" at the dealership immediately pointed out that coolant could be leaking into the engine when I told him that fluid was found on one of the spark plugs. He said that Ford Fusion with the size engine 1.5 have been having this problem alot. It is available for inspection. My safety and the safety of every other vehicle on the road was put at risk as I was driving and then my check engine light started blinking. My vehicle started vibrating hard and fast causing me to impede the flow of traffic on the interstate and almost get rear ended why driving in the far left lane (the fast lane). I immediately got off the interstate and slowly drove 5 mph to a Autozone and had the scanner check the vehicle. The code P0302 came up with fuel injectors and misfire in cylinder 2. The vehicle was towed to the dealership a few days later because it was not driveable. The dealership called me and confirmed the cylinder 2 was misfiring and it was due to coolant leaking into the engine. The vehicle was only inspected by Lithia Spring Ford Dealership. There was no warning lights, the engine went immediately to blinking and the engine started vibrating hard. This incident happened on Sunday 9/3/2023.
Additional Notes:
The engine failed ( I was told by Lithia Springs Ford Dealership that coolant was leaking into the engine and now I have to replaced the whole engine). The guy "Richard" at the dealership immediately pointed out that coolant could be leaking into the engine when I told him that fluid was found on one of the spark plugs. He said that Ford Fusion with the size engine 1.5 have been having this problem alot. It is available for inspection. My safety and the safety of every other vehicle on the road was put at risk as I was driving and then my check engine light started blinking. My vehicle started vibrating hard and fast causing me to impede the flow of traffic on the interstate and almost get rear ended why driving in the far left lane (the fast lane). I immediately got off the interstate and slowly drove 5 mph to a Autozone and had the scanner check the vehicle. The code P0302 came up with fuel injectors and misfire in cylinder 2. The vehicle was towed to the dealership a few days later because it was not driveable. The dealership called me and confirmed the cylinder 2 was misfiring and it was due to coolant leaking into the engine. The vehicle was only inspected by Lithia Spring Ford Dealership. There was no warning lights, the engine went immediately to blinking and the engine started vibrating hard. This incident happened on Sunday 9/3/2023.
Mfg Campaign: 11543415
Recall Date: Sep 8, 2023
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2016 Ford Fusion. The contact stated that while driving approximately 35-40 MPH and attempting to turn to the right, the steering wheel tightened as if the power steering assist had failed. The failure occurred and then self-corrected intermittently. The failure had become persistent over time. There were no warning lights illuminated during the failure. The vehicle was taken to a certified mechanic who diagnosed that the power steering failed, and the steering rack needed to be replaced. The contact stated that the vehicle was currently being repaired. The manufacturer was made aware of the failure and confirmed that there was no recall on the VIN for the coverage of the repair. The contact was referred to the NHTSA Hotline for assistance. The approximate failure mileage was 43,000.
Corrective Action:
The contact owns a 2016 Ford Fusion. The contact stated that while driving approximately 35-40 MPH and attempting to turn to the right, the steering wheel tightened as if the power steering assist had failed. The failure occurred and then self-corrected intermittently. The failure had become persistent over time. There were no warning lights illuminated during the failure. The vehicle was taken to a certified mechanic who diagnosed that the power steering failed, and the steering rack needed to be replaced. The contact stated that the vehicle was currently being repaired. The manufacturer was made aware of the failure and confirmed that there was no recall on the VIN for the coverage of the repair. The contact was referred to the NHTSA Hotline for assistance. The approximate failure mileage was 43,000.
Additional Notes:
The contact owns a 2016 Ford Fusion. The contact stated that while driving approximately 35-40 MPH and attempting to turn to the right, the steering wheel tightened as if the power steering assist had failed. The failure occurred and then self-corrected intermittently. The failure had become persistent over time. There were no warning lights illuminated during the failure. The vehicle was taken to a certified mechanic who diagnosed that the power steering failed, and the steering rack needed to be replaced. The contact stated that the vehicle was currently being repaired. The manufacturer was made aware of the failure and confirmed that there was no recall on the VIN for the coverage of the repair. The contact was referred to the NHTSA Hotline for assistance. The approximate failure mileage was 43,000.
Mfg Campaign: 11543157
Recall Date: Sep 7, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
TSB 19-2172 Check Engine light lit due to a rough startup condition. ODB codes indicated the vehicle had a misfire of cylinder three. Replaced 4 spark plugs and the 3rd cylinder coil pack. 2 days later the car began to overheat to low coolant levels. "Engine Coolant Over Temperature" Added 3/4 gal of coolant and took to dealership. Dealership confirmed engine was compromised due to coolant intrusion after performing the pressure test.
Corrective Action:
TSB 19-2172 Check Engine light lit due to a rough startup condition. ODB codes indicated the vehicle had a misfire of cylinder three. Replaced 4 spark plugs and the 3rd cylinder coil pack. 2 days later the car began to overheat to low coolant levels. "Engine Coolant Over Temperature" Added 3/4 gal of coolant and took to dealership. Dealership confirmed engine was compromised due to coolant intrusion after performing the pressure test.
Additional Notes:
TSB 19-2172 Check Engine light lit due to a rough startup condition. ODB codes indicated the vehicle had a misfire of cylinder three. Replaced 4 spark plugs and the 3rd cylinder coil pack. 2 days later the car began to overheat to low coolant levels. "Engine Coolant Over Temperature" Added 3/4 gal of coolant and took to dealership. Dealership confirmed engine was compromised due to coolant intrusion after performing the pressure test.
Mfg Campaign: 11543162
Recall Date: Sep 7, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The backup camera has been cutting out recently. Just yesterday, the backup camera is displaying an image that is reversed (object on the sidewalk side (right side) of the vehicle, show up on the street side (left side) of the screen). I can no longer use the backup camera, as it is designed. The dealer has a one-month backlog on appointments, but I am taking it to a non-dealership mechanic on Monday. You will notice in the picture attached, the black car shows up on the left side of the screen, and it's actually on the right side of the car.
Corrective Action:
The backup camera has been cutting out recently. Just yesterday, the backup camera is displaying an image that is reversed (object on the sidewalk side (right side) of the vehicle, show up on the street side (left side) of the screen). I can no longer use the backup camera, as it is designed. The dealer has a one-month backlog on appointments, but I am taking it to a non-dealership mechanic on Monday. You will notice in the picture attached, the black car shows up on the left side of the screen, and it's actually on the right side of the car.
Additional Notes:
The backup camera has been cutting out recently. Just yesterday, the backup camera is displaying an image that is reversed (object on the sidewalk side (right side) of the vehicle, show up on the street side (left side) of the screen). I can no longer use the backup camera, as it is designed. The dealer has a one-month backlog on appointments, but I am taking it to a non-dealership mechanic on Monday. You will notice in the picture attached, the black car shows up on the left side of the screen, and it's actually on the right side of the car.
Mfg Campaign: 11543203
Recall Date: Sep 7, 2023
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The backup camera has been cutting out recently. Just yesterday, the backup camera is displaying an image that is reversed (object on the sidewalk side (right side) of the vehicle, show up on the street side (left side) of the screen). I can no longer use the backup camera, as it is designed. The dealer has a one-month backlog on appointments, but I am taking it to a non-dealership mechanic on Monday. You will notice in the picture attached, the black car shows up on the left side of the screen, and it's actually on the right side of the car.
Corrective Action:
The backup camera has been cutting out recently. Just yesterday, the backup camera is displaying an image that is reversed (object on the sidewalk side (right side) of the vehicle, show up on the street side (left side) of the screen). I can no longer use the backup camera, as it is designed. The dealer has a one-month backlog on appointments, but I am taking it to a non-dealership mechanic on Monday. You will notice in the picture attached, the black car shows up on the left side of the screen, and it's actually on the right side of the car.
Additional Notes:
The backup camera has been cutting out recently. Just yesterday, the backup camera is displaying an image that is reversed (object on the sidewalk side (right side) of the vehicle, show up on the street side (left side) of the screen). I can no longer use the backup camera, as it is designed. The dealer has a one-month backlog on appointments, but I am taking it to a non-dealership mechanic on Monday. You will notice in the picture attached, the black car shows up on the left side of the screen, and it's actually on the right side of the car.
Mfg Campaign: 11543203
Recall Date: Sep 7, 2023
Ford Motor Company
Defect Description:
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
Potential Consequences:
The contact owns a 2016 Ford Fusion. The contact stated while driving 5 MPH and pulling pulled out of a driveway, the vehicle was hesitating. The contact continued driving and noticed that the brake pedal had to be depressed to the floorboard to stop the vehicle. No warning light was illuminated. The vehicle was towed to the dealer to be diagnosed. The contact was informed that brake fluid was leaking from the front brake flexible hoses. The vehicle was repaired. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 106,000.
Corrective Action:
The contact owns a 2016 Ford Fusion. The contact stated while driving 5 MPH and pulling pulled out of a driveway, the vehicle was hesitating. The contact continued driving and noticed that the brake pedal had to be depressed to the floorboard to stop the vehicle. No warning light was illuminated. The vehicle was towed to the dealer to be diagnosed. The contact was informed that brake fluid was leaking from the front brake flexible hoses. The vehicle was repaired. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 106,000.
Additional Notes:
The contact owns a 2016 Ford Fusion. The contact stated while driving 5 MPH and pulling pulled out of a driveway, the vehicle was hesitating. The contact continued driving and noticed that the brake pedal had to be depressed to the floorboard to stop the vehicle. No warning light was illuminated. The vehicle was towed to the dealer to be diagnosed. The contact was informed that brake fluid was leaking from the front brake flexible hoses. The vehicle was repaired. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 106,000.
Mfg Campaign: 11543270
Recall Date: Sep 7, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Passenger front door opened while braking at intersection while passenger in seat. Fortunately it did not hit a car next to us. Door had to be held shut by passenger for remainder of trip. Was inspected by Ford dealer and although there is a recall on nearly 250,000 of these door latches to include this specific car for a manufacturing period of 542 days, this car falls outside of it by eighteen days and the dealer wants $832.00 to fix it.
Corrective Action:
Passenger front door opened while braking at intersection while passenger in seat. Fortunately it did not hit a car next to us. Door had to be held shut by passenger for remainder of trip. Was inspected by Ford dealer and although there is a recall on nearly 250,000 of these door latches to include this specific car for a manufacturing period of 542 days, this car falls outside of it by eighteen days and the dealer wants $832.00 to fix it.
Additional Notes:
Passenger front door opened while braking at intersection while passenger in seat. Fortunately it did not hit a car next to us. Door had to be held shut by passenger for remainder of trip. Was inspected by Ford dealer and although there is a recall on nearly 250,000 of these door latches to include this specific car for a manufacturing period of 542 days, this car falls outside of it by eighteen days and the dealer wants $832.00 to fix it.
Mfg Campaign: 11542853
Recall Date: Sep 6, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
From 2014-2019 Ford Fusion eco boost engines are faulty. Coolant leaks into the engine. Causing the car to consistently overheat and seize up.
Corrective Action:
From 2014-2019 Ford Fusion eco boost engines are faulty. Coolant leaks into the engine. Causing the car to consistently overheat and seize up.
Additional Notes:
From 2014-2019 Ford Fusion eco boost engines are faulty. Coolant leaks into the engine. Causing the car to consistently overheat and seize up.
Mfg Campaign: 11542901
Recall Date: Sep 6, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Rear camera works intermittently. The Ford Dealer service said it failed and it'll be 800.00 to fix... I passed on that... but now that I'm seeing other Fords with camera recalls, I wonder if this problem is related.
Corrective Action:
Rear camera works intermittently. The Ford Dealer service said it failed and it'll be 800.00 to fix... I passed on that... but now that I'm seeing other Fords with camera recalls, I wonder if this problem is related.
Additional Notes:
Rear camera works intermittently. The Ford Dealer service said it failed and it'll be 800.00 to fix... I passed on that... but now that I'm seeing other Fords with camera recalls, I wonder if this problem is related.
Mfg Campaign: 11542470
Recall Date: Sep 4, 2023
Ford Motor Company
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
Rear camera works intermittently. The Ford Dealer service said it failed and it'll be 800.00 to fix... I passed on that... but now that I'm seeing other Fords with camera recalls, I wonder if this problem is related.
Corrective Action:
Rear camera works intermittently. The Ford Dealer service said it failed and it'll be 800.00 to fix... I passed on that... but now that I'm seeing other Fords with camera recalls, I wonder if this problem is related.
Additional Notes:
Rear camera works intermittently. The Ford Dealer service said it failed and it'll be 800.00 to fix... I passed on that... but now that I'm seeing other Fords with camera recalls, I wonder if this problem is related.
Mfg Campaign: 11542470
Recall Date: Sep 4, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The car door won’t latch & the door pops open while I’m driving. There is suppose to be a recall on the door that no one will honor !
Corrective Action:
The car door won’t latch & the door pops open while I’m driving. There is suppose to be a recall on the door that no one will honor !
Additional Notes:
The car door won’t latch & the door pops open while I’m driving. There is suppose to be a recall on the door that no one will honor !
Mfg Campaign: 11542258
Recall Date: Sep 2, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
This incident has happened to me more than once in the past few months. I am driving along the highway and all of a sudden I lose my power steering. The dashboard reads STEERING ASSIST FAULT. Service required. As well as Service Advance Trac. Safety issue because going at moderate speed to get onto highway and losing all power steering could cause me to go off road if in bad weather like rain or snow. In each situation all it took was me pulling off road and resetting the car by turning engine off and then turning it back on. I have take it to a Ford dealership near me and they ran a full diagnostics but couldnt find anything really wrong with it but it continues to happen at least once a month. Ive read similar incidents with Ford Fusion owners on Google and they werent sure as I that if it was the brake sensor or ABS Module that needs to be replaced. Any assistance or advice you could give me would be appreciated.
Corrective Action:
This incident has happened to me more than once in the past few months. I am driving along the highway and all of a sudden I lose my power steering. The dashboard reads STEERING ASSIST FAULT. Service required. As well as Service Advance Trac. Safety issue because going at moderate speed to get onto highway and losing all power steering could cause me to go off road if in bad weather like rain or snow. In each situation all it took was me pulling off road and resetting the car by turning engine off and then turning it back on. I have take it to a Ford dealership near me and they ran a full diagnostics but couldnt find anything really wrong with it but it continues to happen at least once a month. Ive read similar incidents with Ford Fusion owners on Google and they werent sure as I that if it was the brake sensor or ABS Module that needs to be replaced. Any assistance or advice you could give me would be appreciated.
Additional Notes:
This incident has happened to me more than once in the past few months. I am driving along the highway and all of a sudden I lose my power steering. The dashboard reads STEERING ASSIST FAULT. Service required. As well as Service Advance Trac. Safety issue because going at moderate speed to get onto highway and losing all power steering could cause me to go off road if in bad weather like rain or snow. In each situation all it took was me pulling off road and resetting the car by turning engine off and then turning it back on. I have take it to a Ford dealership near me and they ran a full diagnostics but couldnt find anything really wrong with it but it continues to happen at least once a month. Ive read similar incidents with Ford Fusion owners on Google and they werent sure as I that if it was the brake sensor or ABS Module that needs to be replaced. Any assistance or advice you could give me would be appreciated.
Mfg Campaign: 11542183
Recall Date: Sep 1, 2023
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
This incident has happened to me more than once in the past few months. I am driving along the highway and all of a sudden I lose my power steering. The dashboard reads STEERING ASSIST FAULT. Service required. As well as Service Advance Trac. Safety issue because going at moderate speed to get onto highway and losing all power steering could cause me to go off road if in bad weather like rain or snow. In each situation all it took was me pulling off road and resetting the car by turning engine off and then turning it back on. I have take it to a Ford dealership near me and they ran a full diagnostics but couldnt find anything really wrong with it but it continues to happen at least once a month. Ive read similar incidents with Ford Fusion owners on Google and they werent sure as I that if it was the brake sensor or ABS Module that needs to be replaced. Any assistance or advice you could give me would be appreciated.
Corrective Action:
This incident has happened to me more than once in the past few months. I am driving along the highway and all of a sudden I lose my power steering. The dashboard reads STEERING ASSIST FAULT. Service required. As well as Service Advance Trac. Safety issue because going at moderate speed to get onto highway and losing all power steering could cause me to go off road if in bad weather like rain or snow. In each situation all it took was me pulling off road and resetting the car by turning engine off and then turning it back on. I have take it to a Ford dealership near me and they ran a full diagnostics but couldnt find anything really wrong with it but it continues to happen at least once a month. Ive read similar incidents with Ford Fusion owners on Google and they werent sure as I that if it was the brake sensor or ABS Module that needs to be replaced. Any assistance or advice you could give me would be appreciated.
Additional Notes:
This incident has happened to me more than once in the past few months. I am driving along the highway and all of a sudden I lose my power steering. The dashboard reads STEERING ASSIST FAULT. Service required. As well as Service Advance Trac. Safety issue because going at moderate speed to get onto highway and losing all power steering could cause me to go off road if in bad weather like rain or snow. In each situation all it took was me pulling off road and resetting the car by turning engine off and then turning it back on. I have take it to a Ford dealership near me and they ran a full diagnostics but couldnt find anything really wrong with it but it continues to happen at least once a month. Ive read similar incidents with Ford Fusion owners on Google and they werent sure as I that if it was the brake sensor or ABS Module that needs to be replaced. Any assistance or advice you could give me would be appreciated.
Mfg Campaign: 11542183
Recall Date: Sep 1, 2023
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
This incident has happened to me more than once in the past few months. I am driving along the highway and all of a sudden I lose my power steering. The dashboard reads STEERING ASSIST FAULT. Service required. As well as Service Advance Trac. Safety issue because going at moderate speed to get onto highway and losing all power steering could cause me to go off road if in bad weather like rain or snow. In each situation all it took was me pulling off road and resetting the car by turning engine off and then turning it back on. I have take it to a Ford dealership near me and they ran a full diagnostics but couldnt find anything really wrong with it but it continues to happen at least once a month. Ive read similar incidents with Ford Fusion owners on Google and they werent sure as I that if it was the brake sensor or ABS Module that needs to be replaced. Any assistance or advice you could give me would be appreciated.
Corrective Action:
This incident has happened to me more than once in the past few months. I am driving along the highway and all of a sudden I lose my power steering. The dashboard reads STEERING ASSIST FAULT. Service required. As well as Service Advance Trac. Safety issue because going at moderate speed to get onto highway and losing all power steering could cause me to go off road if in bad weather like rain or snow. In each situation all it took was me pulling off road and resetting the car by turning engine off and then turning it back on. I have take it to a Ford dealership near me and they ran a full diagnostics but couldnt find anything really wrong with it but it continues to happen at least once a month. Ive read similar incidents with Ford Fusion owners on Google and they werent sure as I that if it was the brake sensor or ABS Module that needs to be replaced. Any assistance or advice you could give me would be appreciated.
Additional Notes:
This incident has happened to me more than once in the past few months. I am driving along the highway and all of a sudden I lose my power steering. The dashboard reads STEERING ASSIST FAULT. Service required. As well as Service Advance Trac. Safety issue because going at moderate speed to get onto highway and losing all power steering could cause me to go off road if in bad weather like rain or snow. In each situation all it took was me pulling off road and resetting the car by turning engine off and then turning it back on. I have take it to a Ford dealership near me and they ran a full diagnostics but couldnt find anything really wrong with it but it continues to happen at least once a month. Ive read similar incidents with Ford Fusion owners on Google and they werent sure as I that if it was the brake sensor or ABS Module that needs to be replaced. Any assistance or advice you could give me would be appreciated.
Mfg Campaign: 11542183
Recall Date: Sep 1, 2023
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Ford Fusion. The contact stated while driving approximately 65 MPH, the check engine and the power train warning lights illuminated, and the vehicle suddenly stalled. The vehicle was towed to the residence and was later diagnosed by an independent mechanic. The independent mechanic determined that there was coolant intrusion into the engine, causing a misfire in cylinder #1. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 71,000.
Corrective Action:
The contact owns a 2016 Ford Fusion. The contact stated while driving approximately 65 MPH, the check engine and the power train warning lights illuminated, and the vehicle suddenly stalled. The vehicle was towed to the residence and was later diagnosed by an independent mechanic. The independent mechanic determined that there was coolant intrusion into the engine, causing a misfire in cylinder #1. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 71,000.
Additional Notes:
The contact owns a 2016 Ford Fusion. The contact stated while driving approximately 65 MPH, the check engine and the power train warning lights illuminated, and the vehicle suddenly stalled. The vehicle was towed to the residence and was later diagnosed by an independent mechanic. The independent mechanic determined that there was coolant intrusion into the engine, causing a misfire in cylinder #1. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 71,000.
Mfg Campaign: 11541853
Recall Date: Aug 31, 2023
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury