Complaints & Recalls
Official Safety Recalls - Important!
20 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015 Fiesta, 2016 Fusion, and 2016 Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component inside the door latches may break, which can make it difficult to latch or possibly allow the doors to open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 20S15
Recall Date: Nov 17, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S12
Recall Date: Mar 10, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S15
Recall Date: Mar 23, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S26
Recall Date: Aug 29, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S16
Recall Date: May 13, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S20
Recall Date: Jul 16, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S08
Recall Date: Mar 12, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16S42
Recall Date: Dec 5, 2016
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured from March 10, 2016, through March 16, 2016. The front driver seat track assembly's rear riser may have been improperly welded to the seat track rail, and as a result, the driver may not be adequately restrained in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 207, "Seating Systems" and 210, "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C05
Recall Date: Apr 27, 2016
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured September 3, 2015, to September 13, 2015, and 2016 Lincoln MKZ vehicles manufactured September 3, 2015, to September 12, 2015. The affected vehicles have a fuel tank that may have insufficent wall thickness. As a result, the fuel tanks may crack in the event of a crash and thus the vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 15C11
Recall Date: Oct 1, 2015
Consumer Complaints
1.8K ComplaintsFord Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE TRUNK WILL OPEN BY ITSELF. THIS HAPPENS AT RANDOM TIME TO INCLUDE WHILE DRIVING. I AM SEEING LOTS OF OTHER PEOPLE HAVING THE SAME ISSUE ONLINE BUT NOW ONE HAS FOUND A FIX AT THIS TIME.
Corrective Action:
THE TRUNK WILL OPEN BY ITSELF. THIS HAPPENS AT RANDOM TIME TO INCLUDE WHILE DRIVING. I AM SEEING LOTS OF OTHER PEOPLE HAVING THE SAME ISSUE ONLINE BUT NOW ONE HAS FOUND A FIX AT THIS TIME.
Additional Notes:
THE TRUNK WILL OPEN BY ITSELF. THIS HAPPENS AT RANDOM TIME TO INCLUDE WHILE DRIVING. I AM SEEING LOTS OF OTHER PEOPLE HAVING THE SAME ISSUE ONLINE BUT NOW ONE HAS FOUND A FIX AT THIS TIME.
Mfg Campaign: 11538473
Recall Date: Aug 14, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I was told by the dealer that my car has an engine block defect. It leaks coolant into the cylinder head and can cause the engine to overheat and can cause a fire or the engine to blow up.
Corrective Action:
I was told by the dealer that my car has an engine block defect. It leaks coolant into the cylinder head and can cause the engine to overheat and can cause a fire or the engine to blow up.
Additional Notes:
I was told by the dealer that my car has an engine block defect. It leaks coolant into the cylinder head and can cause the engine to overheat and can cause a fire or the engine to blow up.
Mfg Campaign: 11538479
Recall Date: Aug 14, 2023
Ford Motor Company
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2016 Ford Fusion. The contact stated while driving approximately 75 MPH, he attempted to slow down for traffic and felt as if the brake was not responding as needed. The contact stated that an unknown warning light was illuminated. The contact had the vehicle towed to an independent mechanic, where it was diagnosed and determined that the passenger’s side front brake line had split along the length and needed to be replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The contact was advised by the mechanic that the failure was related to NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). The failure mileage was approximately 174,000.
Corrective Action:
The contact owns a 2016 Ford Fusion. The contact stated while driving approximately 75 MPH, he attempted to slow down for traffic and felt as if the brake was not responding as needed. The contact stated that an unknown warning light was illuminated. The contact had the vehicle towed to an independent mechanic, where it was diagnosed and determined that the passenger’s side front brake line had split along the length and needed to be replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The contact was advised by the mechanic that the failure was related to NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). The failure mileage was approximately 174,000.
Additional Notes:
The contact owns a 2016 Ford Fusion. The contact stated while driving approximately 75 MPH, he attempted to slow down for traffic and felt as if the brake was not responding as needed. The contact stated that an unknown warning light was illuminated. The contact had the vehicle towed to an independent mechanic, where it was diagnosed and determined that the passenger’s side front brake line had split along the length and needed to be replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The contact was advised by the mechanic that the failure was related to NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). The failure mileage was approximately 174,000.
Mfg Campaign: 11538499
Recall Date: Aug 14, 2023
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
My brakes failed. Pedal went to the floor. Brake fluid leaked out. Extremely terrifying.
Corrective Action:
My brakes failed. Pedal went to the floor. Brake fluid leaked out. Extremely terrifying.
Additional Notes:
My brakes failed. Pedal went to the floor. Brake fluid leaked out. Extremely terrifying.
Mfg Campaign: 11538194
Recall Date: Aug 13, 2023
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
My brakes failed. Pedal went to the floor. Brake fluid leaked out. Extremely terrifying.
Corrective Action:
My brakes failed. Pedal went to the floor. Brake fluid leaked out. Extremely terrifying.
Additional Notes:
My brakes failed. Pedal went to the floor. Brake fluid leaked out. Extremely terrifying.
Mfg Campaign: 11538194
Recall Date: Aug 13, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Coolant intrusion in the second cylinder causing engine failure. This is a known design flaw and ford will not fix it because its out of warrenty.
Corrective Action:
Coolant intrusion in the second cylinder causing engine failure. This is a known design flaw and ford will not fix it because its out of warrenty.
Additional Notes:
Coolant intrusion in the second cylinder causing engine failure. This is a known design flaw and ford will not fix it because its out of warrenty.
Mfg Campaign: 11537856
Recall Date: Aug 11, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford Fusion. The contact stated while driving 20-25 MPH, there was a significant amount of white smoke coming out of the exhaust pipe. The check engine warning light was illuminated. The contact returned to the residence and parked the vehicle. The vehicle was taken to an independent mechanic, where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 79,400.
Corrective Action:
The contact owns a 2018 Ford Fusion. The contact stated while driving 20-25 MPH, there was a significant amount of white smoke coming out of the exhaust pipe. The check engine warning light was illuminated. The contact returned to the residence and parked the vehicle. The vehicle was taken to an independent mechanic, where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 79,400.
Additional Notes:
The contact owns a 2018 Ford Fusion. The contact stated while driving 20-25 MPH, there was a significant amount of white smoke coming out of the exhaust pipe. The check engine warning light was illuminated. The contact returned to the residence and parked the vehicle. The vehicle was taken to an independent mechanic, where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 79,400.
Mfg Campaign: 11537730
Recall Date: Aug 10, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The front driver's side door latch failed. The latch would not secure to keep the door closed. The vehicle is at a dealership and could be inspected on request. My safety was put at risk because the latch could have failed while I was driving it. The dealership said they "didn't know why" my vehicle did not have a recall on the door latch as many 2016 Ford Fusions do have that recall. The vehicle is being inspected today by the dealership. There were no warnings for the door latch malfunction.
Corrective Action:
The front driver's side door latch failed. The latch would not secure to keep the door closed. The vehicle is at a dealership and could be inspected on request. My safety was put at risk because the latch could have failed while I was driving it. The dealership said they "didn't know why" my vehicle did not have a recall on the door latch as many 2016 Ford Fusions do have that recall. The vehicle is being inspected today by the dealership. There were no warnings for the door latch malfunction.
Additional Notes:
The front driver's side door latch failed. The latch would not secure to keep the door closed. The vehicle is at a dealership and could be inspected on request. My safety was put at risk because the latch could have failed while I was driving it. The dealership said they "didn't know why" my vehicle did not have a recall on the door latch as many 2016 Ford Fusions do have that recall. The vehicle is being inspected today by the dealership. There were no warnings for the door latch malfunction.
Mfg Campaign: 11537435
Recall Date: Aug 9, 2023
Ford Motor Company
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the front driver’s side door inadvertently opened without warning. The contact stated that he had to hold the door handle to keep the door closed to avoid an accident. The contact was able to proceed with caution to his destination. The vehicle was taken to the dealer where it was diagnosed that the front driver’s side door latch failed and needed to be replaced. The vehicle was repaired. The contact stated that on a separate occasion after he had closed the rear driver’s side door, he heard a beeping sound indicating that the door was ajar. The contact became aware that the rear driver’s side door failed to latch securely. The vehicle was taken to the dealer where it was diagnosed that the rear driver’s side door latch had failed and needed to be replaced. The vehicle had not yet been repaired. The contact referenced NHTSA Campaign Number: 20V1770000 (Latches, Locks, Linkages). The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall and advised to call the NHTSA Hotline. The failure mileage was approximately 73,000.
Corrective Action:
The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the front driver’s side door inadvertently opened without warning. The contact stated that he had to hold the door handle to keep the door closed to avoid an accident. The contact was able to proceed with caution to his destination. The vehicle was taken to the dealer where it was diagnosed that the front driver’s side door latch failed and needed to be replaced. The vehicle was repaired. The contact stated that on a separate occasion after he had closed the rear driver’s side door, he heard a beeping sound indicating that the door was ajar. The contact became aware that the rear driver’s side door failed to latch securely. The vehicle was taken to the dealer where it was diagnosed that the rear driver’s side door latch had failed and needed to be replaced. The vehicle had not yet been repaired. The contact referenced NHTSA Campaign Number: 20V1770000 (Latches, Locks, Linkages). The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall and advised to call the NHTSA Hotline. The failure mileage was approximately 73,000.
Additional Notes:
The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the front driver’s side door inadvertently opened without warning. The contact stated that he had to hold the door handle to keep the door closed to avoid an accident. The contact was able to proceed with caution to his destination. The vehicle was taken to the dealer where it was diagnosed that the front driver’s side door latch failed and needed to be replaced. The vehicle was repaired. The contact stated that on a separate occasion after he had closed the rear driver’s side door, he heard a beeping sound indicating that the door was ajar. The contact became aware that the rear driver’s side door failed to latch securely. The vehicle was taken to the dealer where it was diagnosed that the rear driver’s side door latch had failed and needed to be replaced. The vehicle had not yet been repaired. The contact referenced NHTSA Campaign Number: 20V1770000 (Latches, Locks, Linkages). The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall and advised to call the NHTSA Hotline. The failure mileage was approximately 73,000.
Mfg Campaign: 11537127
Recall Date: Aug 8, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I bought my car new at AutoNation st the end of 2015. I serviced it there the whole time I had it. The check engine light came on back in may. They said it was a spark plug. The car ran for a few weeks and the check engine light came back on. I tried getting it back into AutoNation. They wouldn't return my phone call for over a week. So I decided to take it to Spritzer in Hartville. They diagnosed it as coolant leaking into the engine cylinders due to a defective engine block. That they've known was a problem for years. Spritzer told me that they get a few in every month with the same problem. I feel Ford has sold these Echoboost engines knowingly to the public. I was told my car was out of warranty and I have to trade it in or pay $11,000 to replace the long block. My car only has 72,000 miles on it and was well taken care of. I feel Ford needs to recall these engines because if it blows up on the highway you'd lose control of the vehicle possibly.
Corrective Action:
I bought my car new at AutoNation st the end of 2015. I serviced it there the whole time I had it. The check engine light came on back in may. They said it was a spark plug. The car ran for a few weeks and the check engine light came back on. I tried getting it back into AutoNation. They wouldn't return my phone call for over a week. So I decided to take it to Spritzer in Hartville. They diagnosed it as coolant leaking into the engine cylinders due to a defective engine block. That they've known was a problem for years. Spritzer told me that they get a few in every month with the same problem. I feel Ford has sold these Echoboost engines knowingly to the public. I was told my car was out of warranty and I have to trade it in or pay $11,000 to replace the long block. My car only has 72,000 miles on it and was well taken care of. I feel Ford needs to recall these engines because if it blows up on the highway you'd lose control of the vehicle possibly.
Additional Notes:
I bought my car new at AutoNation st the end of 2015. I serviced it there the whole time I had it. The check engine light came on back in may. They said it was a spark plug. The car ran for a few weeks and the check engine light came back on. I tried getting it back into AutoNation. They wouldn't return my phone call for over a week. So I decided to take it to Spritzer in Hartville. They diagnosed it as coolant leaking into the engine cylinders due to a defective engine block. That they've known was a problem for years. Spritzer told me that they get a few in every month with the same problem. I feel Ford has sold these Echoboost engines knowingly to the public. I was told my car was out of warranty and I have to trade it in or pay $11,000 to replace the long block. My car only has 72,000 miles on it and was well taken care of. I feel Ford needs to recall these engines because if it blows up on the highway you'd lose control of the vehicle possibly.
Mfg Campaign: 11537233
Recall Date: Aug 8, 2023
Ford Motor Company
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2016 Ford Fusion. The contact stated that the ABS warning light and the StabiliTrak warning lights were illuminated. The contact then stated that he received a recall notification of the NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) and notified the dealer of the recall and the failure. The contact was then informed by the technician that once the recall was completed, they should eliminate and turn off the warning lights. The vehicle was then taken to the dealer where the recall was completed however, the contact stated that after the vehicle was retained, the ABS warning light and the StabiliTrak warning light illuminated. The contact then stated that while driving at an undisclosed speed, he had to apply pressure to the brake pedal to stop the vehicle. The vehicle was taken back to the dealer where it was then diagnosed that the ABS sensor failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 172,182.
Corrective Action:
The contact owns a 2016 Ford Fusion. The contact stated that the ABS warning light and the StabiliTrak warning lights were illuminated. The contact then stated that he received a recall notification of the NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) and notified the dealer of the recall and the failure. The contact was then informed by the technician that once the recall was completed, they should eliminate and turn off the warning lights. The vehicle was then taken to the dealer where the recall was completed however, the contact stated that after the vehicle was retained, the ABS warning light and the StabiliTrak warning light illuminated. The contact then stated that while driving at an undisclosed speed, he had to apply pressure to the brake pedal to stop the vehicle. The vehicle was taken back to the dealer where it was then diagnosed that the ABS sensor failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 172,182.
Additional Notes:
The contact owns a 2016 Ford Fusion. The contact stated that the ABS warning light and the StabiliTrak warning lights were illuminated. The contact then stated that he received a recall notification of the NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) and notified the dealer of the recall and the failure. The contact was then informed by the technician that once the recall was completed, they should eliminate and turn off the warning lights. The vehicle was then taken to the dealer where the recall was completed however, the contact stated that after the vehicle was retained, the ABS warning light and the StabiliTrak warning light illuminated. The contact then stated that while driving at an undisclosed speed, he had to apply pressure to the brake pedal to stop the vehicle. The vehicle was taken back to the dealer where it was then diagnosed that the ABS sensor failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 172,182.
Mfg Campaign: 11536509
Recall Date: Aug 4, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Coolant reservoir was empty. Filled it and was low in a few days. Also started getting P302 check engine error for Cylinder 2 Misfire. That in combination with coolant leaks shows that coolant is intruding into cylinder 2. Most likely through the design grooves in Engine. This defect should be covered under a recall.
Corrective Action:
Coolant reservoir was empty. Filled it and was low in a few days. Also started getting P302 check engine error for Cylinder 2 Misfire. That in combination with coolant leaks shows that coolant is intruding into cylinder 2. Most likely through the design grooves in Engine. This defect should be covered under a recall.
Additional Notes:
Coolant reservoir was empty. Filled it and was low in a few days. Also started getting P302 check engine error for Cylinder 2 Misfire. That in combination with coolant leaks shows that coolant is intruding into cylinder 2. Most likely through the design grooves in Engine. This defect should be covered under a recall.
Mfg Campaign: 11536547
Recall Date: Aug 4, 2023
Ford Motor Company
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
The contact owns a 2016 Ford Fusion. The contact stated that the rear passenger’s side door latch had failed, and the door would not remain closed securely. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 20V177000 (Latches/Locks/Linkages). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 70,000.
Corrective Action:
The contact owns a 2016 Ford Fusion. The contact stated that the rear passenger’s side door latch had failed, and the door would not remain closed securely. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 20V177000 (Latches/Locks/Linkages). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 70,000.
Additional Notes:
The contact owns a 2016 Ford Fusion. The contact stated that the rear passenger’s side door latch had failed, and the door would not remain closed securely. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 20V177000 (Latches/Locks/Linkages). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 70,000.
Mfg Campaign: 11536100
Recall Date: Aug 2, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, several unknown warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.
Corrective Action:
The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, several unknown warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.
Additional Notes:
The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, several unknown warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.
Mfg Campaign: 11535884
Recall Date: Aug 1, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Potential Consequences:
The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the instrument cluster intermittently illuminated. The contact stated that the instrument cluster then failed to illuminate and remained off. The vehicle was taken to the dealer where it was diagnosed and determined that the instrument cluster needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 65,000. The contact is requesting reimbursement for repairs and a recall for this vehicle.
Corrective Action:
The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the instrument cluster intermittently illuminated. The contact stated that the instrument cluster then failed to illuminate and remained off. The vehicle was taken to the dealer where it was diagnosed and determined that the instrument cluster needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 65,000. The contact is requesting reimbursement for repairs and a recall for this vehicle.
Additional Notes:
The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the instrument cluster intermittently illuminated. The contact stated that the instrument cluster then failed to illuminate and remained off. The vehicle was taken to the dealer where it was diagnosed and determined that the instrument cluster needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 65,000. The contact is requesting reimbursement for repairs and a recall for this vehicle.
Mfg Campaign: 11535906
Recall Date: Aug 1, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
My vehicle is a 2016 Ford Fusion SE VIN3FA6P0H79GR130351. There is currently a recall (20V177000) on 2016 Ford Fusions, however it appears that the recall does not cover my specific vehicle per Ford. In 2021 we had an incident where the driver side door latch broke/stopped functioning causing the door to swing open and the door not securing properly. Upon that incident occurring, I took the vehicle to the dealership (Duval Ford, Jacksonville Florida) for repair, at which time I was told my vehicle was not covered under the recall nor was the issue covered under warranty. Thus I paid approximately $400 to have the repair complete. Yesterday the door latch failed again, this time while driving in traffic as I was coming to a stop at an intersection. The door violently flew open as the vehicle was still moving. Had there been someone standing or walking in the median, the door would have hit them. Upon stopping I attempted to secure the door but it will not secure and just stays open. It will be required to again pay to repair this major safety issue. I believe this safety issue should be covered under the current recall for the same model vehicles in this year. I am concerned that after repair this issue will occur again and could cause a major accident or great bodily harm.
Corrective Action:
My vehicle is a 2016 Ford Fusion SE VIN3FA6P0H79GR130351. There is currently a recall (20V177000) on 2016 Ford Fusions, however it appears that the recall does not cover my specific vehicle per Ford. In 2021 we had an incident where the driver side door latch broke/stopped functioning causing the door to swing open and the door not securing properly. Upon that incident occurring, I took the vehicle to the dealership (Duval Ford, Jacksonville Florida) for repair, at which time I was told my vehicle was not covered under the recall nor was the issue covered under warranty. Thus I paid approximately $400 to have the repair complete. Yesterday the door latch failed again, this time while driving in traffic as I was coming to a stop at an intersection. The door violently flew open as the vehicle was still moving. Had there been someone standing or walking in the median, the door would have hit them. Upon stopping I attempted to secure the door but it will not secure and just stays open. It will be required to again pay to repair this major safety issue. I believe this safety issue should be covered under the current recall for the same model vehicles in this year. I am concerned that after repair this issue will occur again and could cause a major accident or great bodily harm.
Additional Notes:
My vehicle is a 2016 Ford Fusion SE VIN3FA6P0H79GR130351. There is currently a recall (20V177000) on 2016 Ford Fusions, however it appears that the recall does not cover my specific vehicle per Ford. In 2021 we had an incident where the driver side door latch broke/stopped functioning causing the door to swing open and the door not securing properly. Upon that incident occurring, I took the vehicle to the dealership (Duval Ford, Jacksonville Florida) for repair, at which time I was told my vehicle was not covered under the recall nor was the issue covered under warranty. Thus I paid approximately $400 to have the repair complete. Yesterday the door latch failed again, this time while driving in traffic as I was coming to a stop at an intersection. The door violently flew open as the vehicle was still moving. Had there been someone standing or walking in the median, the door would have hit them. Upon stopping I attempted to secure the door but it will not secure and just stays open. It will be required to again pay to repair this major safety issue. I believe this safety issue should be covered under the current recall for the same model vehicles in this year. I am concerned that after repair this issue will occur again and could cause a major accident or great bodily harm.
Mfg Campaign: 11535933
Recall Date: Aug 1, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My vehicle is a 2016 Ford Fusion SE VIN3FA6P0H79GR130351. There is currently a recall (20V177000) on 2016 Ford Fusions, however it appears that the recall does not cover my specific vehicle per Ford. In 2021 we had an incident where the driver side door latch broke/stopped functioning causing the door to swing open and the door not securing properly. Upon that incident occurring, I took the vehicle to the dealership (Duval Ford, Jacksonville Florida) for repair, at which time I was told my vehicle was not covered under the recall nor was the issue covered under warranty. Thus I paid approximately $400 to have the repair complete. Yesterday the door latch failed again, this time while driving in traffic as I was coming to a stop at an intersection. The door violently flew open as the vehicle was still moving. Had there been someone standing or walking in the median, the door would have hit them. Upon stopping I attempted to secure the door but it will not secure and just stays open. It will be required to again pay to repair this major safety issue. I believe this safety issue should be covered under the current recall for the same model vehicles in this year. I am concerned that after repair this issue will occur again and could cause a major accident or great bodily harm.
Corrective Action:
My vehicle is a 2016 Ford Fusion SE VIN3FA6P0H79GR130351. There is currently a recall (20V177000) on 2016 Ford Fusions, however it appears that the recall does not cover my specific vehicle per Ford. In 2021 we had an incident where the driver side door latch broke/stopped functioning causing the door to swing open and the door not securing properly. Upon that incident occurring, I took the vehicle to the dealership (Duval Ford, Jacksonville Florida) for repair, at which time I was told my vehicle was not covered under the recall nor was the issue covered under warranty. Thus I paid approximately $400 to have the repair complete. Yesterday the door latch failed again, this time while driving in traffic as I was coming to a stop at an intersection. The door violently flew open as the vehicle was still moving. Had there been someone standing or walking in the median, the door would have hit them. Upon stopping I attempted to secure the door but it will not secure and just stays open. It will be required to again pay to repair this major safety issue. I believe this safety issue should be covered under the current recall for the same model vehicles in this year. I am concerned that after repair this issue will occur again and could cause a major accident or great bodily harm.
Additional Notes:
My vehicle is a 2016 Ford Fusion SE VIN3FA6P0H79GR130351. There is currently a recall (20V177000) on 2016 Ford Fusions, however it appears that the recall does not cover my specific vehicle per Ford. In 2021 we had an incident where the driver side door latch broke/stopped functioning causing the door to swing open and the door not securing properly. Upon that incident occurring, I took the vehicle to the dealership (Duval Ford, Jacksonville Florida) for repair, at which time I was told my vehicle was not covered under the recall nor was the issue covered under warranty. Thus I paid approximately $400 to have the repair complete. Yesterday the door latch failed again, this time while driving in traffic as I was coming to a stop at an intersection. The door violently flew open as the vehicle was still moving. Had there been someone standing or walking in the median, the door would have hit them. Upon stopping I attempted to secure the door but it will not secure and just stays open. It will be required to again pay to repair this major safety issue. I believe this safety issue should be covered under the current recall for the same model vehicles in this year. I am concerned that after repair this issue will occur again and could cause a major accident or great bodily harm.
Mfg Campaign: 11535933
Recall Date: Aug 1, 2023
Ford Motor Company
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2016 Ford Fusion. The contact stated that the rear-view camera was distorted. The contact also stated that the HVAC system would turn on independently. The vehicle was not diagnosed nor repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.
Corrective Action:
The contact owns a 2016 Ford Fusion. The contact stated that the rear-view camera was distorted. The contact also stated that the HVAC system would turn on independently. The vehicle was not diagnosed nor repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.
Additional Notes:
The contact owns a 2016 Ford Fusion. The contact stated that the rear-view camera was distorted. The contact also stated that the HVAC system would turn on independently. The vehicle was not diagnosed nor repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.
Mfg Campaign: 11535414
Recall Date: Jul 31, 2023
Ford Motor Company
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
The contact owns a 2016 Ford Fusion. The contact stated that the rear driver’s side door failed to latch properly. The contact took the vehicle to the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 20V177000 (Latch/Locks/Linkages) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 95,714.
Corrective Action:
The contact owns a 2016 Ford Fusion. The contact stated that the rear driver’s side door failed to latch properly. The contact took the vehicle to the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 20V177000 (Latch/Locks/Linkages) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 95,714.
Additional Notes:
The contact owns a 2016 Ford Fusion. The contact stated that the rear driver’s side door failed to latch properly. The contact took the vehicle to the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 20V177000 (Latch/Locks/Linkages) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 95,714.
Mfg Campaign: 11535439
Recall Date: Jul 31, 2023
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
Power steering fault
Corrective Action:
Power steering fault
Additional Notes:
Power steering fault
Mfg Campaign: 11535211
Recall Date: Jul 29, 2023
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