FORD FUSION 2016

Complete listing of complaints and recalls for this vehicle

1.8K
Complaints
20
Recalls

Complaints & Recalls

1.8K Complaints 20 Recalls

Official Safety Recalls - Important!

20 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Ford Motor Company
NHTSA Campaign: 23V775000 SAFETY RECALL
45.2K Vehicles Affected
Recall Date: Nov 17, 2023
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2015 Fiesta, 2016 Fusion, and 2016 Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component inside the door latches may break, which can make it difficult to latch or possibly allow the doors to open while driving.

Potential Risk:
Vehicle doors opening unexpectedly while driving can increase the risk of a crash or injury.
FREE Recall Solution:
Dealers will inspect the door latch date codes and if necessary, replace all four side door latches, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15. This recall is an expansion of NHTSA recall number 20V-177.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 20S15
Notice Date: Dec 20, 2023
Recall Date: Nov 17, 2023
Ford Motor Company
NHTSA Campaign: 23V162000 SAFETY RECALL
1.3M Vehicles Affected
Recall Date: Mar 10, 2023
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.

Potential Risk:
A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 23S12
Notice Date: Jun 27, 2023
Recall Date: Mar 10, 2023
Ford Motor Company
NHTSA Campaign: 22V413000 SAFETY RECALL
2.9M Vehicles Affected
Recall Date: Jun 10, 2022
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.

Potential Risk:
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
FREE Recall Solution:
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 22S43
Notice Date: Oct 27, 2022
Recall Date: Jun 10, 2022
Ford Motor Company
NHTSA Campaign: 20V177000 SAFETY RECALL
288.1K Vehicles Affected
Recall Date: Mar 23, 2020
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

Potential Risk:
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
FREE Recall Solution:
Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 20S15
Notice Date: Sep 21, 2020
Recall Date: Mar 23, 2020
Ford Motor Company
NHTSA Campaign: 19V632000 SAFETY RECALL
116.2K Vehicles Affected
Recall Date: Aug 29, 2019
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.

Potential Risk:
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.
FREE Recall Solution:
Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 19S26
Notice Date: Oct 18, 2019
Recall Date: Aug 29, 2019
Ford Motor Company
NHTSA Campaign: 19V362000 SAFETY RECALL
259.2K Vehicles Affected
Recall Date: May 13, 2019
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.

Potential Risk:
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
FREE Recall Solution:
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 19S16
Notice Date: Sep 10, 2019
Recall Date: May 13, 2019
Ford Motor Company
NHTSA Campaign: 18V471000 SAFETY RECALL
504.2K Vehicles Affected
Recall Date: Jul 16, 2018
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.

Potential Risk:
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
FREE Recall Solution:
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 18S20
Notice Date: Sep 20, 2018
Recall Date: Jul 16, 2018
Ford Motor Company
NHTSA Campaign: 18V167000 SAFETY RECALL
1.3M Vehicles Affected
Recall Date: Mar 12, 2018
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.

Potential Risk:
A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
FREE Recall Solution:
Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 18S08
Notice Date: Apr 30, 2018
Recall Date: Mar 12, 2018
Ford Motor Company
NHTSA Campaign: 16V875000 SAFETY RECALL
603.4K Vehicles Affected
Recall Date: Dec 5, 2016
Safety Issue:

Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.

Potential Risk:
If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.
FREE Recall Solution:
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 16S42
Notice Date: May 16, 2017
Recall Date: Dec 5, 2016
Ford Motor Company
NHTSA Campaign: 16V250000 SAFETY RECALL
39 Vehicles Affected
Recall Date: Apr 27, 2016
Safety Issue:

Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured from March 10, 2016, through March 16, 2016. The front driver seat track assembly's rear riser may have been improperly welded to the seat track rail, and as a result, the driver may not be adequately restrained in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 207, "Seating Systems" and 210, "Seat Belt Assembly Anchorages."

Potential Risk:
An improperly welded driver seat riser may fail to adequately restrain the driver during crash, increasing the risk of injury.
FREE Recall Solution:
Ford quarantined the affected vehicles at dealerships prior to their sale. Dealers will replace the front driver seat track rail, free of charge. The recall began on May 19, 2016. Ford's number for this recall is 16C05.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 16C05
Notice Date: May 19, 2016
Recall Date: Apr 27, 2016
Ford Motor Company
NHTSA Campaign: 15V618000 SAFETY RECALL
658 Vehicles Affected
Recall Date: Oct 1, 2015
Safety Issue:

Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured September 3, 2015, to September 13, 2015, and 2016 Lincoln MKZ vehicles manufactured September 3, 2015, to September 12, 2015. The affected vehicles have a fuel tank that may have insufficent wall thickness. As a result, the fuel tanks may crack in the event of a crash and thus the vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."

Potential Risk:
A fuel tank that cracks may leak fuel, increasing the risk of a fire.
FREE Recall Solution:
Ford will notify owners, and dealers will replace the fuel tank, free of charge. The recall began on October 19, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C11.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 15C11
Notice Date: Oct 19, 2015
Recall Date: Oct 1, 2015

Consumer Complaints

1.8K Complaints
Ford Motor Company
Campaign: 11472090 Other
Jul 2, 2022
Defect Description:

WHEELS

Potential Consequences:

Lug nuts were impossible to remove as the wrench supplied by Ford would NOT engage the nut. WE spent two hours on side of a busy highway at risk while several people tried to remove the nuts. Finally, the tech from towing service had to beat the wrench onto each nut, destroying the outer shell in each case. After two hours in the Texas heat, spare was attached and we replaced ALL the nuts for $48 plus tax. VERY ALARMING SITUATION as we often travel on remote roads and areas.

Corrective Action:

Lug nuts were impossible to remove as the wrench supplied by Ford would NOT engage the nut. WE spent two hours on side of a busy highway at risk while several people tried to remove the nuts. Finally, the tech from towing service had to beat the wrench onto each nut, destroying the outer shell in each case. After two hours in the Texas heat, spare was attached and we replaced ALL the nuts for $48 plus tax. VERY ALARMING SITUATION as we often travel on remote roads and areas.

Additional Notes:

Lug nuts were impossible to remove as the wrench supplied by Ford would NOT engage the nut. WE spent two hours on side of a busy highway at risk while several people tried to remove the nuts. Finally, the tech from towing service had to beat the wrench onto each nut, destroying the outer shell in each case. After two hours in the Texas heat, spare was attached and we replaced ALL the nuts for $48 plus tax. VERY ALARMING SITUATION as we often travel on remote roads and areas.

Manufacturer: FORD
Mfg Campaign: 11472090
Notice Date: Jul 2, 2022
Recall Date: Jul 2, 2022
Ford Motor Company
Campaign: 11471715 Other
Jun 30, 2022
Defect Description:

POWER TRAIN

Potential Consequences:

The contact owns a 2016 Ford Fusion. The contact stated that upon starting the vehicle, the gear shifter failed to move out of park(P) without warning. The vehicle was towed to her residence where a mechanically inclined relative inspected the vehicle. A code reader determined that power steering was defective. The DTC codes were reset however, the failure persisted. Upon investigation, the contact discovered that her vehicle was included in NHTSA Campaign Number: 22V413000 (Power Train). The dealer was notified and the contact was informed that parts for the recall repair was not yet available. The dealer suggested that the contact could pay out-of-pocket for the repair and be reimbursed once the part became available. The contact declined the offer. The vehicle was not repaired. The failure mileage was unknown. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2016 Ford Fusion. The contact stated that upon starting the vehicle, the gear shifter failed to move out of park(P) without warning. The vehicle was towed to her residence where a mechanically inclined relative inspected the vehicle. A code reader determined that power steering was defective. The DTC codes were reset however, the failure persisted. Upon investigation, the contact discovered that her vehicle was included in NHTSA Campaign Number: 22V413000 (Power Train). The dealer was notified and the contact was informed that parts for the recall repair was not yet available. The dealer suggested that the contact could pay out-of-pocket for the repair and be reimbursed once the part became available. The contact declined the offer. The vehicle was not repaired. The failure mileage was unknown. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2016 Ford Fusion. The contact stated that upon starting the vehicle, the gear shifter failed to move out of park(P) without warning. The vehicle was towed to her residence where a mechanically inclined relative inspected the vehicle. A code reader determined that power steering was defective. The DTC codes were reset however, the failure persisted. Upon investigation, the contact discovered that her vehicle was included in NHTSA Campaign Number: 22V413000 (Power Train). The dealer was notified and the contact was informed that parts for the recall repair was not yet available. The dealer suggested that the contact could pay out-of-pocket for the repair and be reimbursed once the part became available. The contact declined the offer. The vehicle was not repaired. The failure mileage was unknown. VIN tool confirms parts not available.

Manufacturer: FORD
Mfg Campaign: 11471715
Notice Date: Jun 30, 2022
Recall Date: Jun 30, 2022
Ford Motor Company
Campaign: 11471603 Other
Jun 29, 2022
Defect Description:

POWER TRAIN

Potential Consequences:

The contact owns a 2016 Ford Fusion. The contact stated that while the vehicle was in park(P), the vehicle inadvertently moved. While shifting into gear, the shifter moved into another gear. There were no warning lights illuminated. The vehicle was taken to the local dealer but the vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train). The manufacturer was notified of the failure however, no additional assistance was provided. The approximate failure mileage was 83,000.

Corrective Action:

The contact owns a 2016 Ford Fusion. The contact stated that while the vehicle was in park(P), the vehicle inadvertently moved. While shifting into gear, the shifter moved into another gear. There were no warning lights illuminated. The vehicle was taken to the local dealer but the vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train). The manufacturer was notified of the failure however, no additional assistance was provided. The approximate failure mileage was 83,000.

Additional Notes:

The contact owns a 2016 Ford Fusion. The contact stated that while the vehicle was in park(P), the vehicle inadvertently moved. While shifting into gear, the shifter moved into another gear. There were no warning lights illuminated. The vehicle was taken to the local dealer but the vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train). The manufacturer was notified of the failure however, no additional assistance was provided. The approximate failure mileage was 83,000.

Manufacturer: FORD
Mfg Campaign: 11471603
Notice Date: Jun 29, 2022
Recall Date: Jun 29, 2022
Ford Motor Company
Campaign: 11471390 Other
Jun 28, 2022
Defect Description:

ELECTRICAL SYSTEM:ADAS:HILL START ASSIST:SOFTWARE

Potential Consequences:

The contact owns a 2016 Ford Fusion. The contact stated while driving on the highway at an undisclosed speed and attempting to shift to the next lane, the steering wheel was difficult to turn. The contact was able to get to the side of the highway and turn off and restart the vehicle. The contact stated that the Hill Start Assist Not Available message was displayed. The contact called the dealer to schedule an appointment however, there was no available appointment for at least a week. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 116,000.

Corrective Action:

The contact owns a 2016 Ford Fusion. The contact stated while driving on the highway at an undisclosed speed and attempting to shift to the next lane, the steering wheel was difficult to turn. The contact was able to get to the side of the highway and turn off and restart the vehicle. The contact stated that the Hill Start Assist Not Available message was displayed. The contact called the dealer to schedule an appointment however, there was no available appointment for at least a week. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 116,000.

Additional Notes:

The contact owns a 2016 Ford Fusion. The contact stated while driving on the highway at an undisclosed speed and attempting to shift to the next lane, the steering wheel was difficult to turn. The contact was able to get to the side of the highway and turn off and restart the vehicle. The contact stated that the Hill Start Assist Not Available message was displayed. The contact called the dealer to schedule an appointment however, there was no available appointment for at least a week. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 116,000.

Manufacturer: FORD
Mfg Campaign: 11471390
Notice Date: Jun 28, 2022
Recall Date: Jun 28, 2022
Ford Motor Company
Campaign: 11471390 Other
Jun 28, 2022
Defect Description:

STEERING

Potential Consequences:

The contact owns a 2016 Ford Fusion. The contact stated while driving on the highway at an undisclosed speed and attempting to shift to the next lane, the steering wheel was difficult to turn. The contact was able to get to the side of the highway and turn off and restart the vehicle. The contact stated that the Hill Start Assist Not Available message was displayed. The contact called the dealer to schedule an appointment however, there was no available appointment for at least a week. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 116,000.

Corrective Action:

The contact owns a 2016 Ford Fusion. The contact stated while driving on the highway at an undisclosed speed and attempting to shift to the next lane, the steering wheel was difficult to turn. The contact was able to get to the side of the highway and turn off and restart the vehicle. The contact stated that the Hill Start Assist Not Available message was displayed. The contact called the dealer to schedule an appointment however, there was no available appointment for at least a week. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 116,000.

Additional Notes:

The contact owns a 2016 Ford Fusion. The contact stated while driving on the highway at an undisclosed speed and attempting to shift to the next lane, the steering wheel was difficult to turn. The contact was able to get to the side of the highway and turn off and restart the vehicle. The contact stated that the Hill Start Assist Not Available message was displayed. The contact called the dealer to schedule an appointment however, there was no available appointment for at least a week. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 116,000.

Manufacturer: FORD
Mfg Campaign: 11471390
Notice Date: Jun 28, 2022
Recall Date: Jun 28, 2022
Ford Motor Company
Campaign: 11471423 Other
Jun 28, 2022
Defect Description:

STEERING

Potential Consequences:

The contact owns a 2016 Ford Fusion. The contact stated while pulling into a parking space the vehicle lost power steering functionality. The contact stated there were several unknown warning lights illuminated with unknown messages displayed. The vehicle was towed to the contact’s daughter's residence. The vehicle was not diagnosed or repaired. The dealer and the manufacturer were contacted and stated that the VIN was not under recall. The approximate failure mileage was 120,000.

Corrective Action:

The contact owns a 2016 Ford Fusion. The contact stated while pulling into a parking space the vehicle lost power steering functionality. The contact stated there were several unknown warning lights illuminated with unknown messages displayed. The vehicle was towed to the contact’s daughter's residence. The vehicle was not diagnosed or repaired. The dealer and the manufacturer were contacted and stated that the VIN was not under recall. The approximate failure mileage was 120,000.

Additional Notes:

The contact owns a 2016 Ford Fusion. The contact stated while pulling into a parking space the vehicle lost power steering functionality. The contact stated there were several unknown warning lights illuminated with unknown messages displayed. The vehicle was towed to the contact’s daughter's residence. The vehicle was not diagnosed or repaired. The dealer and the manufacturer were contacted and stated that the VIN was not under recall. The approximate failure mileage was 120,000.

Manufacturer: FORD
Mfg Campaign: 11471423
Notice Date: Jun 28, 2022
Recall Date: Jun 28, 2022
Ford Motor Company
Campaign: 11470997 Other
Jun 26, 2022
Defect Description:

ENGINE

Potential Consequences:

Never serviced

Corrective Action:

Never serviced

Additional Notes:

Never serviced

Manufacturer: FORD
Mfg Campaign: 11470997
Notice Date: Jun 26, 2022
Recall Date: Jun 26, 2022
Ford Motor Company
Campaign: 11470915 Other
Jun 24, 2022
Defect Description:

ENGINE

Potential Consequences:

I got a recall notice and called the dealership. They do not have the part until Q4! I rent this car on Turo and have lost revenue because of this.

Corrective Action:

I got a recall notice and called the dealership. They do not have the part until Q4! I rent this car on Turo and have lost revenue because of this.

Additional Notes:

I got a recall notice and called the dealership. They do not have the part until Q4! I rent this car on Turo and have lost revenue because of this.

Manufacturer: FORD
Mfg Campaign: 11470915
Notice Date: Jun 24, 2022
Recall Date: Jun 24, 2022
Ford Motor Company
Campaign: 11470059 Other
Jun 20, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Three of four door locks have malfunctioned. As well as electric driver side seat. We have fixed two at our expense, they are obviously defective. Unable to lock doors, a person could fall out. Dealer has confirmed issue and has attempted to get Ford to take responsibility. Has not been confirmed by police, etc No warning lights. Similar vehicles have had same issue and have been recalled. I don’t think we should have to pay for this expense when there is a known issue. We are requesting that this lock gets repaired and we are reimbursed for other two locks to be reimbursed. Thank you for your time. Vickie

Corrective Action:

Three of four door locks have malfunctioned. As well as electric driver side seat. We have fixed two at our expense, they are obviously defective. Unable to lock doors, a person could fall out. Dealer has confirmed issue and has attempted to get Ford to take responsibility. Has not been confirmed by police, etc No warning lights. Similar vehicles have had same issue and have been recalled. I don’t think we should have to pay for this expense when there is a known issue. We are requesting that this lock gets repaired and we are reimbursed for other two locks to be reimbursed. Thank you for your time. Vickie

Additional Notes:

Three of four door locks have malfunctioned. As well as electric driver side seat. We have fixed two at our expense, they are obviously defective. Unable to lock doors, a person could fall out. Dealer has confirmed issue and has attempted to get Ford to take responsibility. Has not been confirmed by police, etc No warning lights. Similar vehicles have had same issue and have been recalled. I don’t think we should have to pay for this expense when there is a known issue. We are requesting that this lock gets repaired and we are reimbursed for other two locks to be reimbursed. Thank you for your time. Vickie

Manufacturer: FORD
Mfg Campaign: 11470059
Notice Date: Jun 20, 2022
Recall Date: Jun 20, 2022
Ford Motor Company
Campaign: 11469935 Other
Jun 18, 2022
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Automatic Trans Shift Cable. I put my car into reverse and was backing up- I then shifted into drive and my car started rolling backwards still. I had to slam on my brakes and use my braking brake to stop my car from rolling backward. This was very dangerous and it scared me!

Corrective Action:

Automatic Trans Shift Cable. I put my car into reverse and was backing up- I then shifted into drive and my car started rolling backwards still. I had to slam on my brakes and use my braking brake to stop my car from rolling backward. This was very dangerous and it scared me!

Additional Notes:

Automatic Trans Shift Cable. I put my car into reverse and was backing up- I then shifted into drive and my car started rolling backwards still. I had to slam on my brakes and use my braking brake to stop my car from rolling backward. This was very dangerous and it scared me!

Manufacturer: FORD
Mfg Campaign: 11469935
Notice Date: Jun 18, 2022
Recall Date: Jun 18, 2022
Ford Motor Company
Campaign: 11469783 Other
Jun 17, 2022
Defect Description:

POWER TRAIN

Potential Consequences:

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced an unstated failure and was informed by the dealer that the vehicle might be repaired in October 2022. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced an unstated failure and was informed by the dealer that the vehicle might be repaired in October 2022. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced an unstated failure and was informed by the dealer that the vehicle might be repaired in October 2022. VIN tool confirms parts not available.

Manufacturer: FORD
Mfg Campaign: 11469783
Notice Date: Jun 17, 2022
Recall Date: Jun 17, 2022
Ford Motor Company
Campaign: 11469604 Other
Jun 16, 2022
Defect Description:

ENGINE

Potential Consequences:

The contact owns a 2016 Ford Fusion. The contact stated while his wife was driving 35-45 MPH, the vehicle started losing motive power and was sputtering. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the engine was losing compression. The dealer was notified of the failure and advised the contact that it was a known failure. The manufacturer was notified of the failure and informed the contact that though it was a known failure, they could not assist as the vehicle did not have an extended warranty. The vehicle was not repaired. The failure mileage was approximately 68,176.

Corrective Action:

The contact owns a 2016 Ford Fusion. The contact stated while his wife was driving 35-45 MPH, the vehicle started losing motive power and was sputtering. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the engine was losing compression. The dealer was notified of the failure and advised the contact that it was a known failure. The manufacturer was notified of the failure and informed the contact that though it was a known failure, they could not assist as the vehicle did not have an extended warranty. The vehicle was not repaired. The failure mileage was approximately 68,176.

Additional Notes:

The contact owns a 2016 Ford Fusion. The contact stated while his wife was driving 35-45 MPH, the vehicle started losing motive power and was sputtering. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the engine was losing compression. The dealer was notified of the failure and advised the contact that it was a known failure. The manufacturer was notified of the failure and informed the contact that though it was a known failure, they could not assist as the vehicle did not have an extended warranty. The vehicle was not repaired. The failure mileage was approximately 68,176.

Manufacturer: FORD
Mfg Campaign: 11469604
Notice Date: Jun 16, 2022
Recall Date: Jun 16, 2022
Ford Motor Company
Campaign: 11469386 Other
Jun 15, 2022
Defect Description:

ENGINE

Potential Consequences:

My 2016 Ford Fusion with a 2.0 EcoBoost engine began experiencing a misfire in cylinder 4. I took the vehicle to a Ford Service Center for a diagnosis, and they said that the cause is coolant intrusion into the cylinder, and the only fix is replacing the engine. I still own the vehicle and it is available for inspection. My safety and the safety of others are put at risk because, in the event of an unexpected total engine failure, I could lose power causing me to be stranded, power steering function, ABS function, etc. There is currently an ongoing class-action lawsuit titled Miller, et al. v. Ford Motor Company, so others have also experienced this issue. The vehicle engine has been inspected and diagnosed by a Ford Service Center. They stated that a faulty design makes the engines susceptible to coolant intrusion. There were no warnings about the failure before the misfire started occurring.

Corrective Action:

My 2016 Ford Fusion with a 2.0 EcoBoost engine began experiencing a misfire in cylinder 4. I took the vehicle to a Ford Service Center for a diagnosis, and they said that the cause is coolant intrusion into the cylinder, and the only fix is replacing the engine. I still own the vehicle and it is available for inspection. My safety and the safety of others are put at risk because, in the event of an unexpected total engine failure, I could lose power causing me to be stranded, power steering function, ABS function, etc. There is currently an ongoing class-action lawsuit titled Miller, et al. v. Ford Motor Company, so others have also experienced this issue. The vehicle engine has been inspected and diagnosed by a Ford Service Center. They stated that a faulty design makes the engines susceptible to coolant intrusion. There were no warnings about the failure before the misfire started occurring.

Additional Notes:

My 2016 Ford Fusion with a 2.0 EcoBoost engine began experiencing a misfire in cylinder 4. I took the vehicle to a Ford Service Center for a diagnosis, and they said that the cause is coolant intrusion into the cylinder, and the only fix is replacing the engine. I still own the vehicle and it is available for inspection. My safety and the safety of others are put at risk because, in the event of an unexpected total engine failure, I could lose power causing me to be stranded, power steering function, ABS function, etc. There is currently an ongoing class-action lawsuit titled Miller, et al. v. Ford Motor Company, so others have also experienced this issue. The vehicle engine has been inspected and diagnosed by a Ford Service Center. They stated that a faulty design makes the engines susceptible to coolant intrusion. There were no warnings about the failure before the misfire started occurring.

Manufacturer: FORD
Mfg Campaign: 11469386
Notice Date: Jun 15, 2022
Recall Date: Jun 15, 2022
Ford Motor Company
Campaign: 11468935 Other
Jun 13, 2022
Defect Description:

ENGINE

Potential Consequences:

The bushing that attaches the transmission shifter cable to the transmission has degraded causing the bushing to detach from the transmission.

Corrective Action:

The bushing that attaches the transmission shifter cable to the transmission has degraded causing the bushing to detach from the transmission.

Additional Notes:

The bushing that attaches the transmission shifter cable to the transmission has degraded causing the bushing to detach from the transmission.

Manufacturer: FORD
Mfg Campaign: 11468935
Notice Date: Jun 13, 2022
Recall Date: Jun 13, 2022
Ford Motor Company
Campaign: 11468935 Other
Jun 13, 2022
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

The bushing that attaches the transmission shifter cable to the transmission has degraded causing the bushing to detach from the transmission.

Corrective Action:

The bushing that attaches the transmission shifter cable to the transmission has degraded causing the bushing to detach from the transmission.

Additional Notes:

The bushing that attaches the transmission shifter cable to the transmission has degraded causing the bushing to detach from the transmission.

Manufacturer: FORD
Mfg Campaign: 11468935
Notice Date: Jun 13, 2022
Recall Date: Jun 13, 2022
Ford Motor Company
Campaign: 11469013 Other
Jun 13, 2022
Defect Description:

POWER TRAIN

Potential Consequences:

Was in reverse to enter a parking spot, shifted down to drive (lever moved to D) but car stayed in Reverse. I could freely move the lever from Drive to Reverse but the transmission would not shift out of reverse. I moved car to parking spot, moved lever to park (car never shifted out of reverse), put the emergency brake on, then shut the car off. The car will no longer start now because the transmission is stuck in Reverse (lever is in park). Significant safety issue...I could have unknowingly reversed into anything or anyone at first when I "shifted" to Drive remaining in reverse. Upon inspection the bushing/cap did fall off of the shifting cable, which was recalled on thousands of Fords same model and year. Consumer had to pay for a cap and seal to replace the one that was missing.

Corrective Action:

Was in reverse to enter a parking spot, shifted down to drive (lever moved to D) but car stayed in Reverse. I could freely move the lever from Drive to Reverse but the transmission would not shift out of reverse. I moved car to parking spot, moved lever to park (car never shifted out of reverse), put the emergency brake on, then shut the car off. The car will no longer start now because the transmission is stuck in Reverse (lever is in park). Significant safety issue...I could have unknowingly reversed into anything or anyone at first when I "shifted" to Drive remaining in reverse. Upon inspection the bushing/cap did fall off of the shifting cable, which was recalled on thousands of Fords same model and year. Consumer had to pay for a cap and seal to replace the one that was missing.

Additional Notes:

Was in reverse to enter a parking spot, shifted down to drive (lever moved to D) but car stayed in Reverse. I could freely move the lever from Drive to Reverse but the transmission would not shift out of reverse. I moved car to parking spot, moved lever to park (car never shifted out of reverse), put the emergency brake on, then shut the car off. The car will no longer start now because the transmission is stuck in Reverse (lever is in park). Significant safety issue...I could have unknowingly reversed into anything or anyone at first when I "shifted" to Drive remaining in reverse. Upon inspection the bushing/cap did fall off of the shifting cable, which was recalled on thousands of Fords same model and year. Consumer had to pay for a cap and seal to replace the one that was missing.

Manufacturer: FORD
Mfg Campaign: 11469013
Notice Date: Jun 13, 2022
Recall Date: Jun 13, 2022
Ford Motor Company
Campaign: 11468550 Other
Jun 9, 2022
Defect Description:

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Potential Consequences:

The back up camera keeps failing.

Corrective Action:

The back up camera keeps failing.

Additional Notes:

The back up camera keeps failing.

Manufacturer: FORD
Mfg Campaign: 11468550
Notice Date: Jun 9, 2022
Recall Date: Jun 9, 2022
Ford Motor Company
Campaign: 11468112 Other
Jun 8, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

“Temporarily Lost communication with the Climate System” when this appears on the dash, AC won’t turn on, windows won’t roll up or down, defrost doesn’t work, nothing on the dash works except hazard lights, doors won’t lock, can’t adjust mirrors. Happens very sporadically, coincidentally when it starts to get hot (80° and above)

Corrective Action:

“Temporarily Lost communication with the Climate System” when this appears on the dash, AC won’t turn on, windows won’t roll up or down, defrost doesn’t work, nothing on the dash works except hazard lights, doors won’t lock, can’t adjust mirrors. Happens very sporadically, coincidentally when it starts to get hot (80° and above)

Additional Notes:

“Temporarily Lost communication with the Climate System” when this appears on the dash, AC won’t turn on, windows won’t roll up or down, defrost doesn’t work, nothing on the dash works except hazard lights, doors won’t lock, can’t adjust mirrors. Happens very sporadically, coincidentally when it starts to get hot (80° and above)

Manufacturer: FORD
Mfg Campaign: 11468112
Notice Date: Jun 8, 2022
Recall Date: Jun 8, 2022
Ford Motor Company
Campaign: 11468112 Other
Jun 8, 2022
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

“Temporarily Lost communication with the Climate System” when this appears on the dash, AC won’t turn on, windows won’t roll up or down, defrost doesn’t work, nothing on the dash works except hazard lights, doors won’t lock, can’t adjust mirrors. Happens very sporadically, coincidentally when it starts to get hot (80° and above)

Corrective Action:

“Temporarily Lost communication with the Climate System” when this appears on the dash, AC won’t turn on, windows won’t roll up or down, defrost doesn’t work, nothing on the dash works except hazard lights, doors won’t lock, can’t adjust mirrors. Happens very sporadically, coincidentally when it starts to get hot (80° and above)

Additional Notes:

“Temporarily Lost communication with the Climate System” when this appears on the dash, AC won’t turn on, windows won’t roll up or down, defrost doesn’t work, nothing on the dash works except hazard lights, doors won’t lock, can’t adjust mirrors. Happens very sporadically, coincidentally when it starts to get hot (80° and above)

Manufacturer: FORD
Mfg Campaign: 11468112
Notice Date: Jun 8, 2022
Recall Date: Jun 8, 2022
Ford Motor Company
Campaign: 11468319 Other
Jun 8, 2022
Defect Description:

TIRES:BEAD

Potential Consequences:

235/50 R 17. Seriously horrible groove wandering to the point that I feel extremely unsafe to drive. I'm guessing it's all four tires but, I'm only allowed to pick one. It happened the first day after purchasing the vehicle on 5/24/22. I put more money down on the car because the tires were fairly new. Now they have to be replaced because they are dangerous. They must be recalled!

Corrective Action:

235/50 R 17. Seriously horrible groove wandering to the point that I feel extremely unsafe to drive. I'm guessing it's all four tires but, I'm only allowed to pick one. It happened the first day after purchasing the vehicle on 5/24/22. I put more money down on the car because the tires were fairly new. Now they have to be replaced because they are dangerous. They must be recalled!

Additional Notes:

235/50 R 17. Seriously horrible groove wandering to the point that I feel extremely unsafe to drive. I'm guessing it's all four tires but, I'm only allowed to pick one. It happened the first day after purchasing the vehicle on 5/24/22. I put more money down on the car because the tires were fairly new. Now they have to be replaced because they are dangerous. They must be recalled!

Manufacturer: FORD
Mfg Campaign: 11468319
Notice Date: Jun 8, 2022
Recall Date: Jun 8, 2022

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Valencia, CA • 36 yrs

Focus: Lemon Law, Personal Injury