Complaints & Recalls
Official Safety Recalls - Important!
20 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015 Fiesta, 2016 Fusion, and 2016 Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component inside the door latches may break, which can make it difficult to latch or possibly allow the doors to open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 20S15
Recall Date: Nov 17, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S12
Recall Date: Mar 10, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S15
Recall Date: Mar 23, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S26
Recall Date: Aug 29, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S16
Recall Date: May 13, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S20
Recall Date: Jul 16, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S08
Recall Date: Mar 12, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16S42
Recall Date: Dec 5, 2016
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured from March 10, 2016, through March 16, 2016. The front driver seat track assembly's rear riser may have been improperly welded to the seat track rail, and as a result, the driver may not be adequately restrained in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 207, "Seating Systems" and 210, "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C05
Recall Date: Apr 27, 2016
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured September 3, 2015, to September 13, 2015, and 2016 Lincoln MKZ vehicles manufactured September 3, 2015, to September 12, 2015. The affected vehicles have a fuel tank that may have insufficent wall thickness. As a result, the fuel tanks may crack in the event of a crash and thus the vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 15C11
Recall Date: Oct 1, 2015
Consumer Complaints
1.8K ComplaintsFord Motor Company
Defect Description:
ENGINE
Potential Consequences:
Engine failed while driving on the highway due to a known defect with a coolant leak into the engine. My safety, and the passengers that were in the auto were put into danger when the engine malfunctioned due to the fact that we were on the highway, traveling at 65-70 mph, when the car suddenly started shaking, emitting white smoke from the exhaust and eventually stalling and not drive able. The only indicator that came on was the check engine light. There was no low coolant light to indicate that the auto was low or leaking coolant. There was no messages or codes to indicate a low coolant level in the car. The vehicle has been inspected and diagnosed by my a certified mechanic.
Corrective Action:
Engine failed while driving on the highway due to a known defect with a coolant leak into the engine. My safety, and the passengers that were in the auto were put into danger when the engine malfunctioned due to the fact that we were on the highway, traveling at 65-70 mph, when the car suddenly started shaking, emitting white smoke from the exhaust and eventually stalling and not drive able. The only indicator that came on was the check engine light. There was no low coolant light to indicate that the auto was low or leaking coolant. There was no messages or codes to indicate a low coolant level in the car. The vehicle has been inspected and diagnosed by my a certified mechanic.
Additional Notes:
Engine failed while driving on the highway due to a known defect with a coolant leak into the engine. My safety, and the passengers that were in the auto were put into danger when the engine malfunctioned due to the fact that we were on the highway, traveling at 65-70 mph, when the car suddenly started shaking, emitting white smoke from the exhaust and eventually stalling and not drive able. The only indicator that came on was the check engine light. There was no low coolant light to indicate that the auto was low or leaking coolant. There was no messages or codes to indicate a low coolant level in the car. The vehicle has been inspected and diagnosed by my a certified mechanic.
Mfg Campaign: 11634917
Recall Date: Jan 8, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Ford Fusion. The contact stated while driving at undisclosed speeds, the engine was misfiring, causing the vehicle to stall occasionally. No warning lights were illuminated. The contact became aware that the coolant level was abnormally low. The contact stated that the vehicle was scheduled to be towed to be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 82,700.
Corrective Action:
The contact owns a 2016 Ford Fusion. The contact stated while driving at undisclosed speeds, the engine was misfiring, causing the vehicle to stall occasionally. No warning lights were illuminated. The contact became aware that the coolant level was abnormally low. The contact stated that the vehicle was scheduled to be towed to be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 82,700.
Additional Notes:
The contact owns a 2016 Ford Fusion. The contact stated while driving at undisclosed speeds, the engine was misfiring, causing the vehicle to stall occasionally. No warning lights were illuminated. The contact became aware that the coolant level was abnormally low. The contact stated that the vehicle was scheduled to be towed to be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 82,700.
Mfg Campaign: 11633865
Recall Date: Jan 3, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Ford Fusion. The contact stated that while driving at 60 MPH, the vehicle began to hesitate and lose motive power; symptoms of which the contact attributed to a cylinder misfire, prompting him to discontinue driving the vehicle. After reaching the residence, the failure persisted for several weeks until the vehicle ceased to start and run. Upon a visual inspection of the engine compartment, the contact observed that the engine was almost completely without engine oil. The contact stated that the engine was consuming an excessive amount of engine oil. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: 20–2132. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 171,000.
Corrective Action:
The contact owns a 2016 Ford Fusion. The contact stated that while driving at 60 MPH, the vehicle began to hesitate and lose motive power; symptoms of which the contact attributed to a cylinder misfire, prompting him to discontinue driving the vehicle. After reaching the residence, the failure persisted for several weeks until the vehicle ceased to start and run. Upon a visual inspection of the engine compartment, the contact observed that the engine was almost completely without engine oil. The contact stated that the engine was consuming an excessive amount of engine oil. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: 20–2132. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 171,000.
Additional Notes:
The contact owns a 2016 Ford Fusion. The contact stated that while driving at 60 MPH, the vehicle began to hesitate and lose motive power; symptoms of which the contact attributed to a cylinder misfire, prompting him to discontinue driving the vehicle. After reaching the residence, the failure persisted for several weeks until the vehicle ceased to start and run. Upon a visual inspection of the engine compartment, the contact observed that the engine was almost completely without engine oil. The contact stated that the engine was consuming an excessive amount of engine oil. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: 20–2132. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 171,000.
Mfg Campaign: 11633766
Recall Date: Jan 2, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Unknown, but believe that is it coolant leak related as the vehicle has been losing coolant. We have been needing to fill with coolant. The fan was running occasionally. The vehicle has no power. This is dangerous because the vehicle could have shut off while driving. The vehicle has not yet been seen by the dealership but will been getting an appointment to do so. There were no warning lights or any other warnings.
Corrective Action:
Unknown, but believe that is it coolant leak related as the vehicle has been losing coolant. We have been needing to fill with coolant. The fan was running occasionally. The vehicle has no power. This is dangerous because the vehicle could have shut off while driving. The vehicle has not yet been seen by the dealership but will been getting an appointment to do so. There were no warning lights or any other warnings.
Additional Notes:
Unknown, but believe that is it coolant leak related as the vehicle has been losing coolant. We have been needing to fill with coolant. The fan was running occasionally. The vehicle has no power. This is dangerous because the vehicle could have shut off while driving. The vehicle has not yet been seen by the dealership but will been getting an appointment to do so. There were no warning lights or any other warnings.
Mfg Campaign: 11632127
Recall Date: Dec 23, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The trunk pops open randomly. Noticed that the actuator clicks continuously until I press the door lock button on the fob.
Corrective Action:
The trunk pops open randomly. Noticed that the actuator clicks continuously until I press the door lock button on the fob.
Additional Notes:
The trunk pops open randomly. Noticed that the actuator clicks continuously until I press the door lock button on the fob.
Mfg Campaign: 11632167
Recall Date: Dec 23, 2024
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2016 Ford Fusion. The contact stated while driving at an undisclosed speed, the steering wheel became inoperable. The contact stated that the steering wheel felt loosened. The contact stated that the steering wheel made it difficult to turn to the left or the right. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the power steering module had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 142,178.
Corrective Action:
The contact owns a 2016 Ford Fusion. The contact stated while driving at an undisclosed speed, the steering wheel became inoperable. The contact stated that the steering wheel felt loosened. The contact stated that the steering wheel made it difficult to turn to the left or the right. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the power steering module had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 142,178.
Additional Notes:
The contact owns a 2016 Ford Fusion. The contact stated while driving at an undisclosed speed, the steering wheel became inoperable. The contact stated that the steering wheel felt loosened. The contact stated that the steering wheel made it difficult to turn to the left or the right. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the power steering module had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 142,178.
Mfg Campaign: 11631835
Recall Date: Dec 20, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Car had to be towed to dealer due to engine failure. The car was diagnosed with coolant leaks into two cylinders, which could have caused a fire. The engine failure happened as I was driving the vehicle, putting my safety and the safety of others at risk. The problem has been confirmed by a Ford dealer. Error codes for misfire appeared right before. Vehicle was inspected shortly before malfunction and was told everything was great with the vehicle.
Corrective Action:
Car had to be towed to dealer due to engine failure. The car was diagnosed with coolant leaks into two cylinders, which could have caused a fire. The engine failure happened as I was driving the vehicle, putting my safety and the safety of others at risk. The problem has been confirmed by a Ford dealer. Error codes for misfire appeared right before. Vehicle was inspected shortly before malfunction and was told everything was great with the vehicle.
Additional Notes:
Car had to be towed to dealer due to engine failure. The car was diagnosed with coolant leaks into two cylinders, which could have caused a fire. The engine failure happened as I was driving the vehicle, putting my safety and the safety of others at risk. The problem has been confirmed by a Ford dealer. Error codes for misfire appeared right before. Vehicle was inspected shortly before malfunction and was told everything was great with the vehicle.
Mfg Campaign: 11631425
Recall Date: Dec 18, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Ford Fusion. The contact stated that while operating the vehicle, the check engine warning light remained illuminated, and the vehicle experienced rough starts and failed to properly accelerate. The contact self-diagnosed a cylinder misfire in the engine and replaced the spark plugs and ignition coils, but the failure persisted. The vehicle was later taken to the local mechanic who diagnosed that coolant was present inside the engine and advised the contact that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the vehicle was not covered under an Extended Warranty for the failure. The failure mileage was 75,380.
Corrective Action:
The contact owns a 2016 Ford Fusion. The contact stated that while operating the vehicle, the check engine warning light remained illuminated, and the vehicle experienced rough starts and failed to properly accelerate. The contact self-diagnosed a cylinder misfire in the engine and replaced the spark plugs and ignition coils, but the failure persisted. The vehicle was later taken to the local mechanic who diagnosed that coolant was present inside the engine and advised the contact that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the vehicle was not covered under an Extended Warranty for the failure. The failure mileage was 75,380.
Additional Notes:
The contact owns a 2016 Ford Fusion. The contact stated that while operating the vehicle, the check engine warning light remained illuminated, and the vehicle experienced rough starts and failed to properly accelerate. The contact self-diagnosed a cylinder misfire in the engine and replaced the spark plugs and ignition coils, but the failure persisted. The vehicle was later taken to the local mechanic who diagnosed that coolant was present inside the engine and advised the contact that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the vehicle was not covered under an Extended Warranty for the failure. The failure mileage was 75,380.
Mfg Campaign: 11630276
Recall Date: Dec 12, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I was told by the Suburban Ford of Ferndale dealer that I have a coolant intrusion problem in the engine. The repair is $13,000. I was advised that there could be engine fire, failure, etc. Prior to my taking the vehicle to the dealer, the check engine light illuminated, then the temperature gage climbed to indicate overheating.
Corrective Action:
I was told by the Suburban Ford of Ferndale dealer that I have a coolant intrusion problem in the engine. The repair is $13,000. I was advised that there could be engine fire, failure, etc. Prior to my taking the vehicle to the dealer, the check engine light illuminated, then the temperature gage climbed to indicate overheating.
Additional Notes:
I was told by the Suburban Ford of Ferndale dealer that I have a coolant intrusion problem in the engine. The repair is $13,000. I was advised that there could be engine fire, failure, etc. Prior to my taking the vehicle to the dealer, the check engine light illuminated, then the temperature gage climbed to indicate overheating.
Mfg Campaign: 11627933
Recall Date: Nov 29, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Ford Fusion. The contact stated while driving at an undisclosed speed, the contact noticed that the engine was overheating, and the vehicle started to shake with the coolant warning light illuminated. The vehicle was restarted; however, the failure recurred. The dealer was contacted. The vehicle was not diagnosed or repaired. The contact was referred to the manufacturer for further assistance. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance The failure mileage was approximately 112,000.
Corrective Action:
The contact owns a 2016 Ford Fusion. The contact stated while driving at an undisclosed speed, the contact noticed that the engine was overheating, and the vehicle started to shake with the coolant warning light illuminated. The vehicle was restarted; however, the failure recurred. The dealer was contacted. The vehicle was not diagnosed or repaired. The contact was referred to the manufacturer for further assistance. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance The failure mileage was approximately 112,000.
Additional Notes:
The contact owns a 2016 Ford Fusion. The contact stated while driving at an undisclosed speed, the contact noticed that the engine was overheating, and the vehicle started to shake with the coolant warning light illuminated. The vehicle was restarted; however, the failure recurred. The dealer was contacted. The vehicle was not diagnosed or repaired. The contact was referred to the manufacturer for further assistance. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance The failure mileage was approximately 112,000.
Mfg Campaign: 11627203
Recall Date: Nov 25, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Engine failure at 80,000 miles. Crack between #3 and #4 cylinders causing a rough idle, loss of coolant and check engine light for a #4 cylinder misfire.
Corrective Action:
Engine failure at 80,000 miles. Crack between #3 and #4 cylinders causing a rough idle, loss of coolant and check engine light for a #4 cylinder misfire.
Additional Notes:
Engine failure at 80,000 miles. Crack between #3 and #4 cylinders causing a rough idle, loss of coolant and check engine light for a #4 cylinder misfire.
Mfg Campaign: 11627242
Recall Date: Nov 25, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Trunk automatically opens while driving numerous times. Pulled over when able and noticed that the actuator clicks continuously until I turned the car off.
Corrective Action:
Trunk automatically opens while driving numerous times. Pulled over when able and noticed that the actuator clicks continuously until I turned the car off.
Additional Notes:
Trunk automatically opens while driving numerous times. Pulled over when able and noticed that the actuator clicks continuously until I turned the car off.
Mfg Campaign: 11627344
Recall Date: Nov 25, 2024
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
1st incident (Oct. 8, 2024)- while traveling up a slight incline vehicle began to sputter and then stopped accelerating. No codes where thrown, no warning of any kind. The vehicle was still running and had all power, but there was no acceleration when pressing on the gas pedal. I was able to turn the car off and restart it and acceleration started but only for a brief moment, I was able to pull off into a driveway. Turned off the vehicle and restarted - vehicle would not accelerate. Turned off vehicle and waited 10-15 minutes - restarted the vehicle and the vehicle accelerated. Vehicle drove fine until the 2nd incident (Nov. 2, 2024) - stopped at a red light, once light turned green - no acceleration, no codes, no warning signs, and vehicle was still running and had power. Turned off vehicle and restarted and accelerated. Again, the vehicle drove fine until the 3rd incident (Nov. 19, 2024) - same thing happened - stopped at a red light, once light turned green - no acceleration, no codes, no warning signs, and vehicle was still running and had power. My safety and others are very much at risk due to the fact that I am not able to accelerate when needed and there isn't any warning as to when it will happen. I am luckly that I have been able to turn the vehicle off and back on again quickly.
Corrective Action:
1st incident (Oct. 8, 2024)- while traveling up a slight incline vehicle began to sputter and then stopped accelerating. No codes where thrown, no warning of any kind. The vehicle was still running and had all power, but there was no acceleration when pressing on the gas pedal. I was able to turn the car off and restart it and acceleration started but only for a brief moment, I was able to pull off into a driveway. Turned off the vehicle and restarted - vehicle would not accelerate. Turned off vehicle and waited 10-15 minutes - restarted the vehicle and the vehicle accelerated. Vehicle drove fine until the 2nd incident (Nov. 2, 2024) - stopped at a red light, once light turned green - no acceleration, no codes, no warning signs, and vehicle was still running and had power. Turned off vehicle and restarted and accelerated. Again, the vehicle drove fine until the 3rd incident (Nov. 19, 2024) - same thing happened - stopped at a red light, once light turned green - no acceleration, no codes, no warning signs, and vehicle was still running and had power. My safety and others are very much at risk due to the fact that I am not able to accelerate when needed and there isn't any warning as to when it will happen. I am luckly that I have been able to turn the vehicle off and back on again quickly.
Additional Notes:
1st incident (Oct. 8, 2024)- while traveling up a slight incline vehicle began to sputter and then stopped accelerating. No codes where thrown, no warning of any kind. The vehicle was still running and had all power, but there was no acceleration when pressing on the gas pedal. I was able to turn the car off and restart it and acceleration started but only for a brief moment, I was able to pull off into a driveway. Turned off the vehicle and restarted - vehicle would not accelerate. Turned off vehicle and waited 10-15 minutes - restarted the vehicle and the vehicle accelerated. Vehicle drove fine until the 2nd incident (Nov. 2, 2024) - stopped at a red light, once light turned green - no acceleration, no codes, no warning signs, and vehicle was still running and had power. Turned off vehicle and restarted and accelerated. Again, the vehicle drove fine until the 3rd incident (Nov. 19, 2024) - same thing happened - stopped at a red light, once light turned green - no acceleration, no codes, no warning signs, and vehicle was still running and had power. My safety and others are very much at risk due to the fact that I am not able to accelerate when needed and there isn't any warning as to when it will happen. I am luckly that I have been able to turn the vehicle off and back on again quickly.
Mfg Campaign: 11626482
Recall Date: Nov 20, 2024
Ford Motor Company
Defect Description:
STRUCTURE:BODY:DOOR
Potential Consequences:
The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, he heard an abnormal slushing sound coming from the dashboard and doors. Additionally, after adding coolant, the coolant level was low again two days later. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 247,700.
Corrective Action:
The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, he heard an abnormal slushing sound coming from the dashboard and doors. Additionally, after adding coolant, the coolant level was low again two days later. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 247,700.
Additional Notes:
The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, he heard an abnormal slushing sound coming from the dashboard and doors. Additionally, after adding coolant, the coolant level was low again two days later. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 247,700.
Mfg Campaign: 11625876
Recall Date: Nov 18, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, he heard an abnormal slushing sound coming from the dashboard and doors. Additionally, after adding coolant, the coolant level was low again two days later. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 247,700.
Corrective Action:
The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, he heard an abnormal slushing sound coming from the dashboard and doors. Additionally, after adding coolant, the coolant level was low again two days later. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 247,700.
Additional Notes:
The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, he heard an abnormal slushing sound coming from the dashboard and doors. Additionally, after adding coolant, the coolant level was low again two days later. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 247,700.
Mfg Campaign: 11625876
Recall Date: Nov 18, 2024
Ford Motor Company
Defect Description:
STRUCTURE:INTERIOR PANELS:DASHBOARD
Potential Consequences:
The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, he heard an abnormal slushing sound coming from the dashboard and doors. Additionally, after adding coolant, the coolant level was low again two days later. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 247,700.
Corrective Action:
The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, he heard an abnormal slushing sound coming from the dashboard and doors. Additionally, after adding coolant, the coolant level was low again two days later. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 247,700.
Additional Notes:
The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, he heard an abnormal slushing sound coming from the dashboard and doors. Additionally, after adding coolant, the coolant level was low again two days later. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 247,700.
Mfg Campaign: 11625876
Recall Date: Nov 18, 2024
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2016 Ford Fusion. The contact stated while the vehicle was parked, the vehicle became difficult to maneuver. The Advance Trac warning light was illuminated. The vehicle was taken to an auto repair shop where it was diagnosed and determined that the rack and pinion steering system needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 54,000.
Corrective Action:
The contact owns a 2016 Ford Fusion. The contact stated while the vehicle was parked, the vehicle became difficult to maneuver. The Advance Trac warning light was illuminated. The vehicle was taken to an auto repair shop where it was diagnosed and determined that the rack and pinion steering system needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 54,000.
Additional Notes:
The contact owns a 2016 Ford Fusion. The contact stated while the vehicle was parked, the vehicle became difficult to maneuver. The Advance Trac warning light was illuminated. The vehicle was taken to an auto repair shop where it was diagnosed and determined that the rack and pinion steering system needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 54,000.
Mfg Campaign: 11625905
Recall Date: Nov 18, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact's daughter owns a 2016 Ford Fusion. The contact stated there was heavy white smoke coming from the exhaust pipe after starting the vehicle. The check engine warning light was illuminated. The vehicle was taken to the dealer and was diagnosed with engine failure due to coolant intrusion into the engine. The vehicle was repaired by the dealer. The manufacturer was notified of the failure and the contact was provided a case number. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 106,000.
Corrective Action:
The contact's daughter owns a 2016 Ford Fusion. The contact stated there was heavy white smoke coming from the exhaust pipe after starting the vehicle. The check engine warning light was illuminated. The vehicle was taken to the dealer and was diagnosed with engine failure due to coolant intrusion into the engine. The vehicle was repaired by the dealer. The manufacturer was notified of the failure and the contact was provided a case number. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 106,000.
Additional Notes:
The contact's daughter owns a 2016 Ford Fusion. The contact stated there was heavy white smoke coming from the exhaust pipe after starting the vehicle. The check engine warning light was illuminated. The vehicle was taken to the dealer and was diagnosed with engine failure due to coolant intrusion into the engine. The vehicle was repaired by the dealer. The manufacturer was notified of the failure and the contact was provided a case number. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 106,000.
Mfg Campaign: 11625437
Recall Date: Nov 15, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Backup camera hasn't worked for years on 2016 Ford Fusion. Recalls were deployed for other vehicles yet not mine. Obviously Ford has a serious problem with their backup cameras and should be required to fix all make and models.
Corrective Action:
Backup camera hasn't worked for years on 2016 Ford Fusion. Recalls were deployed for other vehicles yet not mine. Obviously Ford has a serious problem with their backup cameras and should be required to fix all make and models.
Additional Notes:
Backup camera hasn't worked for years on 2016 Ford Fusion. Recalls were deployed for other vehicles yet not mine. Obviously Ford has a serious problem with their backup cameras and should be required to fix all make and models.
Mfg Campaign: 11625188
Recall Date: Nov 14, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Technical Service Bulletin 22-2134. coolant intrusion into the cylinder. P0302 code
Corrective Action:
Technical Service Bulletin 22-2134. coolant intrusion into the cylinder. P0302 code
Additional Notes:
Technical Service Bulletin 22-2134. coolant intrusion into the cylinder. P0302 code
Mfg Campaign: 11625343
Recall Date: Nov 14, 2024
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