Complaints & Recalls
Official Safety Recalls - Important!
20 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015 Fiesta, 2016 Fusion, and 2016 Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component inside the door latches may break, which can make it difficult to latch or possibly allow the doors to open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 20S15
Recall Date: Nov 17, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S12
Recall Date: Mar 10, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S15
Recall Date: Mar 23, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S26
Recall Date: Aug 29, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S16
Recall Date: May 13, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S20
Recall Date: Jul 16, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S08
Recall Date: Mar 12, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16S42
Recall Date: Dec 5, 2016
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured from March 10, 2016, through March 16, 2016. The front driver seat track assembly's rear riser may have been improperly welded to the seat track rail, and as a result, the driver may not be adequately restrained in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 207, "Seating Systems" and 210, "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C05
Recall Date: Apr 27, 2016
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured September 3, 2015, to September 13, 2015, and 2016 Lincoln MKZ vehicles manufactured September 3, 2015, to September 12, 2015. The affected vehicles have a fuel tank that may have insufficent wall thickness. As a result, the fuel tanks may crack in the event of a crash and thus the vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 15C11
Recall Date: Oct 1, 2015
Consumer Complaints
1.8K ComplaintsFord Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Ford Fusion. While the contact’s son was operating the vehicle, the vehicle failed to accelerate as needed, with white smoke coming from the exhaust. The contact stated that the vehicle started shaking before the vehicle stalled. The vehicle was restarted and later driven to the local dealer, who diagnosed the vehicle and determined that there was coolant inside the engine cylinders. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 77,000.
Corrective Action:
The contact owns a 2016 Ford Fusion. While the contact’s son was operating the vehicle, the vehicle failed to accelerate as needed, with white smoke coming from the exhaust. The contact stated that the vehicle started shaking before the vehicle stalled. The vehicle was restarted and later driven to the local dealer, who diagnosed the vehicle and determined that there was coolant inside the engine cylinders. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 77,000.
Additional Notes:
The contact owns a 2016 Ford Fusion. While the contact’s son was operating the vehicle, the vehicle failed to accelerate as needed, with white smoke coming from the exhaust. The contact stated that the vehicle started shaking before the vehicle stalled. The vehicle was restarted and later driven to the local dealer, who diagnosed the vehicle and determined that there was coolant inside the engine cylinders. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 77,000.
Mfg Campaign: 11624903
Recall Date: Nov 13, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle was shaking erratically with an engine misfire. In addition, the check engine warning light was illuminated. The vehicle was driven to the residence. The contact parked the vehicle, opened the hood, and noticed that the engine was shaking erratically. The vehicle was towed to the dealer where it was diagnosed with a detached piston skirt inside the engine. The contact was informed that the piston and the piston skirt needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 58,780.
Corrective Action:
The contact owns a 2016 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle was shaking erratically with an engine misfire. In addition, the check engine warning light was illuminated. The vehicle was driven to the residence. The contact parked the vehicle, opened the hood, and noticed that the engine was shaking erratically. The vehicle was towed to the dealer where it was diagnosed with a detached piston skirt inside the engine. The contact was informed that the piston and the piston skirt needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 58,780.
Additional Notes:
The contact owns a 2016 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle was shaking erratically with an engine misfire. In addition, the check engine warning light was illuminated. The vehicle was driven to the residence. The contact parked the vehicle, opened the hood, and noticed that the engine was shaking erratically. The vehicle was towed to the dealer where it was diagnosed with a detached piston skirt inside the engine. The contact was informed that the piston and the piston skirt needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 58,780.
Mfg Campaign: 11624821
Recall Date: Nov 12, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Fusion. The contact stated that while his wife was driving and had stopped at a red traffic light, while attempting to accelerate, the engine revved, and the vehicle responded but failed to exceed 10 MPH. The were no warning lights illuminated. The contact stated that there were abnormal sounds coming from the center console. The contact stated that his wife pulled over to the side of the road and had the vehicle towed to a local independent mechanic to be diagnosed. The contact was informed that the transmission fluid was black and there were metal gear fragments and clutch material found inside of the transmission. The contact was informed that the transmission needed to be replaced or rebuilt. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 155,136.
Corrective Action:
The contact owns a 2016 Ford Fusion. The contact stated that while his wife was driving and had stopped at a red traffic light, while attempting to accelerate, the engine revved, and the vehicle responded but failed to exceed 10 MPH. The were no warning lights illuminated. The contact stated that there were abnormal sounds coming from the center console. The contact stated that his wife pulled over to the side of the road and had the vehicle towed to a local independent mechanic to be diagnosed. The contact was informed that the transmission fluid was black and there were metal gear fragments and clutch material found inside of the transmission. The contact was informed that the transmission needed to be replaced or rebuilt. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 155,136.
Additional Notes:
The contact owns a 2016 Ford Fusion. The contact stated that while his wife was driving and had stopped at a red traffic light, while attempting to accelerate, the engine revved, and the vehicle responded but failed to exceed 10 MPH. The were no warning lights illuminated. The contact stated that there were abnormal sounds coming from the center console. The contact stated that his wife pulled over to the side of the road and had the vehicle towed to a local independent mechanic to be diagnosed. The contact was informed that the transmission fluid was black and there were metal gear fragments and clutch material found inside of the transmission. The contact was informed that the transmission needed to be replaced or rebuilt. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 155,136.
Mfg Campaign: 11623508
Recall Date: Nov 4, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact's daughter owns a 2016 Ford Fusion. The contact stated while driving at an undisclosed speed, while the transmission was shifting from second to third gear, the transmission shifted extremely hard. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who determined that the clutch had shattered into pieces and the transmission fluid was burned. There were metal fragments in the engine. The transmission was rebuilt. The contact called the local dealer who suggested a diagnostic test and transmission flush. The vehicle was not repaired. The contact called another local dealer, Stivers Ford Lincoln (1450 E Hickman Rd., Waukee, IA 50263); but the vehicle was not diagnosed or repaired. The manufacturer was contacted and informed the contact there was no recall coverage on the VIN. The contact was referred to the NHTSA Hotline for assistance. The approximate failure mileage was 100,000.
Corrective Action:
The contact's daughter owns a 2016 Ford Fusion. The contact stated while driving at an undisclosed speed, while the transmission was shifting from second to third gear, the transmission shifted extremely hard. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who determined that the clutch had shattered into pieces and the transmission fluid was burned. There were metal fragments in the engine. The transmission was rebuilt. The contact called the local dealer who suggested a diagnostic test and transmission flush. The vehicle was not repaired. The contact called another local dealer, Stivers Ford Lincoln (1450 E Hickman Rd., Waukee, IA 50263); but the vehicle was not diagnosed or repaired. The manufacturer was contacted and informed the contact there was no recall coverage on the VIN. The contact was referred to the NHTSA Hotline for assistance. The approximate failure mileage was 100,000.
Additional Notes:
The contact's daughter owns a 2016 Ford Fusion. The contact stated while driving at an undisclosed speed, while the transmission was shifting from second to third gear, the transmission shifted extremely hard. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who determined that the clutch had shattered into pieces and the transmission fluid was burned. There were metal fragments in the engine. The transmission was rebuilt. The contact called the local dealer who suggested a diagnostic test and transmission flush. The vehicle was not repaired. The contact called another local dealer, Stivers Ford Lincoln (1450 E Hickman Rd., Waukee, IA 50263); but the vehicle was not diagnosed or repaired. The manufacturer was contacted and informed the contact there was no recall coverage on the VIN. The contact was referred to the NHTSA Hotline for assistance. The approximate failure mileage was 100,000.
Mfg Campaign: 11623509
Recall Date: Nov 4, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Ford Fusion. The contact stated while driving at an undisclosed speed, the contact noticed white smoke coming from the engine compartment. The contact stated that the following day while driving at an undisclosed speed, the engine was shaking erratically like the engine was going to fall out of the vehicle. In addition, the check engine warning light illuminated. The code indicated an engine misfire. The vehicle was taken to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact referenced an unknown recall repair to the dealer; however, the contact was informed that the VIN was not associated with the recall. In addition, the contact stated that for the past six months, the vehicle had been diagnosed with a coolant leak, an engine misfire, and a water pump failure. The contact stated that the previous repairs and parts replacements failed to fix the vehicle. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 85,000.
Corrective Action:
The contact owns a 2016 Ford Fusion. The contact stated while driving at an undisclosed speed, the contact noticed white smoke coming from the engine compartment. The contact stated that the following day while driving at an undisclosed speed, the engine was shaking erratically like the engine was going to fall out of the vehicle. In addition, the check engine warning light illuminated. The code indicated an engine misfire. The vehicle was taken to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact referenced an unknown recall repair to the dealer; however, the contact was informed that the VIN was not associated with the recall. In addition, the contact stated that for the past six months, the vehicle had been diagnosed with a coolant leak, an engine misfire, and a water pump failure. The contact stated that the previous repairs and parts replacements failed to fix the vehicle. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 85,000.
Additional Notes:
The contact owns a 2016 Ford Fusion. The contact stated while driving at an undisclosed speed, the contact noticed white smoke coming from the engine compartment. The contact stated that the following day while driving at an undisclosed speed, the engine was shaking erratically like the engine was going to fall out of the vehicle. In addition, the check engine warning light illuminated. The code indicated an engine misfire. The vehicle was taken to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact referenced an unknown recall repair to the dealer; however, the contact was informed that the VIN was not associated with the recall. In addition, the contact stated that for the past six months, the vehicle had been diagnosed with a coolant leak, an engine misfire, and a water pump failure. The contact stated that the previous repairs and parts replacements failed to fix the vehicle. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 85,000.
Mfg Campaign: 11622891
Recall Date: Oct 31, 2024
Ford Motor Company
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2016 Ford Fusion. The contact stated that the exterior brake lights remained on after turning off the vehicle. The vehicle was taken to the dealer, where the contact was informed that the vehicle was not covered under NHTSA Campaign Number: 22V011000 (Service Brakes, Hydraulic). The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 160,000.
Corrective Action:
The contact owns a 2016 Ford Fusion. The contact stated that the exterior brake lights remained on after turning off the vehicle. The vehicle was taken to the dealer, where the contact was informed that the vehicle was not covered under NHTSA Campaign Number: 22V011000 (Service Brakes, Hydraulic). The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 160,000.
Additional Notes:
The contact owns a 2016 Ford Fusion. The contact stated that the exterior brake lights remained on after turning off the vehicle. The vehicle was taken to the dealer, where the contact was informed that the vehicle was not covered under NHTSA Campaign Number: 22V011000 (Service Brakes, Hydraulic). The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 160,000.
Mfg Campaign: 11621899
Recall Date: Oct 25, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Ford Fusion. The contact stated while parked with the engine running the vehicle's "overheating" warning chimed and he observed that the heat gauge was in the "red zone." The contact turned the vehicle off, checked under the hood, and observed that the coolant reservoir was low. The contact filled the reservoir, however the failure reoccurred. The contact refilled the reservoir and checked for any coolant leaks under the vehicle and did not observe any puddles. The contact took the vehicle to an independent mechanic who diagnosed the vehicle and determined that coolant had intruded into the cylinders. The mechanic referred the contact to a dealer. The contact called a dealer and was told that he needed to contact the manufacturer. The manufacturer advised the contact that there was a TSB Number: 19-2346 but that he would have to pay for the repair. The vehicle was not repaired. The failure mileage was approximately 112,000.
Corrective Action:
The contact owns a 2016 Ford Fusion. The contact stated while parked with the engine running the vehicle's "overheating" warning chimed and he observed that the heat gauge was in the "red zone." The contact turned the vehicle off, checked under the hood, and observed that the coolant reservoir was low. The contact filled the reservoir, however the failure reoccurred. The contact refilled the reservoir and checked for any coolant leaks under the vehicle and did not observe any puddles. The contact took the vehicle to an independent mechanic who diagnosed the vehicle and determined that coolant had intruded into the cylinders. The mechanic referred the contact to a dealer. The contact called a dealer and was told that he needed to contact the manufacturer. The manufacturer advised the contact that there was a TSB Number: 19-2346 but that he would have to pay for the repair. The vehicle was not repaired. The failure mileage was approximately 112,000.
Additional Notes:
The contact owns a 2016 Ford Fusion. The contact stated while parked with the engine running the vehicle's "overheating" warning chimed and he observed that the heat gauge was in the "red zone." The contact turned the vehicle off, checked under the hood, and observed that the coolant reservoir was low. The contact filled the reservoir, however the failure reoccurred. The contact refilled the reservoir and checked for any coolant leaks under the vehicle and did not observe any puddles. The contact took the vehicle to an independent mechanic who diagnosed the vehicle and determined that coolant had intruded into the cylinders. The mechanic referred the contact to a dealer. The contact called a dealer and was told that he needed to contact the manufacturer. The manufacturer advised the contact that there was a TSB Number: 19-2346 but that he would have to pay for the repair. The vehicle was not repaired. The failure mileage was approximately 112,000.
Mfg Campaign: 11620533
Recall Date: Oct 18, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact's mother owns a 2016 Ford Fusion. The contact stated while her mother was driving at an undisclosed speed, the check engine warning light was illuminated. Additionally, the driver noticed a strong coolant odor. The vehicle was taken to an independent mechanic, where the contact was informed that there was a coolant intrusion into the oil reservoir. The contact was referred to the dealer for assistance. The vehicle was then taken to the dealer, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 132,646.
Corrective Action:
The contact's mother owns a 2016 Ford Fusion. The contact stated while her mother was driving at an undisclosed speed, the check engine warning light was illuminated. Additionally, the driver noticed a strong coolant odor. The vehicle was taken to an independent mechanic, where the contact was informed that there was a coolant intrusion into the oil reservoir. The contact was referred to the dealer for assistance. The vehicle was then taken to the dealer, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 132,646.
Additional Notes:
The contact's mother owns a 2016 Ford Fusion. The contact stated while her mother was driving at an undisclosed speed, the check engine warning light was illuminated. Additionally, the driver noticed a strong coolant odor. The vehicle was taken to an independent mechanic, where the contact was informed that there was a coolant intrusion into the oil reservoir. The contact was referred to the dealer for assistance. The vehicle was then taken to the dealer, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 132,646.
Mfg Campaign: 11620555
Recall Date: Oct 18, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Without warning, my car got stuck in reverse while backing out of a parking spot. I could not shift the vehicle into any gear. I was stuck in the middle of a parking lot blocking traffic. Upon inspection, the Transmission shifter cable bushing was broken off causing the shifter cable to be dislodged from the actual transmission shifter. Same year, make and model have been recalled but not my VIN.
Corrective Action:
Without warning, my car got stuck in reverse while backing out of a parking spot. I could not shift the vehicle into any gear. I was stuck in the middle of a parking lot blocking traffic. Upon inspection, the Transmission shifter cable bushing was broken off causing the shifter cable to be dislodged from the actual transmission shifter. Same year, make and model have been recalled but not my VIN.
Additional Notes:
Without warning, my car got stuck in reverse while backing out of a parking spot. I could not shift the vehicle into any gear. I was stuck in the middle of a parking lot blocking traffic. Upon inspection, the Transmission shifter cable bushing was broken off causing the shifter cable to be dislodged from the actual transmission shifter. Same year, make and model have been recalled but not my VIN.
Mfg Campaign: 11620277
Recall Date: Oct 17, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I have a 2016 Fusion SE w/ 1.5 ecoboost. I have to check and add coolant every time it's driven. It shows cylinder 2 misfire. It loses power and runs very rough. The check engine light turns on and will turn off without being reset. It might stay off a day or two but then turns back on. While driving down the highway last Friday it started chugging and jerking and i lost power making it difficult to steer. The safety issue I see is the sudden loss of power while driving 55 with cars behind me and also coming at me. My check engine light turned on and was flashing as this happened. Ive never seen it flash before. I had it to a mechanic about a year ago because the check engine light. This is when i was informed about the tsb regarding the coolant issue. I called the Ford dealership and they said my vin wasnt one affected but clearly it is. Yes it's available for inspection upon request. Thank you for your time and attention to this matter
Corrective Action:
I have a 2016 Fusion SE w/ 1.5 ecoboost. I have to check and add coolant every time it's driven. It shows cylinder 2 misfire. It loses power and runs very rough. The check engine light turns on and will turn off without being reset. It might stay off a day or two but then turns back on. While driving down the highway last Friday it started chugging and jerking and i lost power making it difficult to steer. The safety issue I see is the sudden loss of power while driving 55 with cars behind me and also coming at me. My check engine light turned on and was flashing as this happened. Ive never seen it flash before. I had it to a mechanic about a year ago because the check engine light. This is when i was informed about the tsb regarding the coolant issue. I called the Ford dealership and they said my vin wasnt one affected but clearly it is. Yes it's available for inspection upon request. Thank you for your time and attention to this matter
Additional Notes:
I have a 2016 Fusion SE w/ 1.5 ecoboost. I have to check and add coolant every time it's driven. It shows cylinder 2 misfire. It loses power and runs very rough. The check engine light turns on and will turn off without being reset. It might stay off a day or two but then turns back on. While driving down the highway last Friday it started chugging and jerking and i lost power making it difficult to steer. The safety issue I see is the sudden loss of power while driving 55 with cars behind me and also coming at me. My check engine light turned on and was flashing as this happened. Ive never seen it flash before. I had it to a mechanic about a year ago because the check engine light. This is when i was informed about the tsb regarding the coolant issue. I called the Ford dealership and they said my vin wasnt one affected but clearly it is. Yes it's available for inspection upon request. Thank you for your time and attention to this matter
Mfg Campaign: 11620032
Recall Date: Oct 16, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I was driving the vehicle couple of weeks ago and I began to notice that I did not have any power when pressing on the brake and that the engine was beginning to buckle I came to a stop and it continued to run very roughly I had trouble driving a half mile home when I got into driveway a great deal of white smoke was coming out of the back of it vehicle I was able to restart it the next day but the same thing happened I took it to my mechanic and he confirmed that the engine is having radiator fluid leaked into the cylinders which is a very common problem I find what the echo engines at Ford produced for this vehicle and others when my mechanic called a Ford expert he was told that it's just best to replace the engine since the repairing the present damage doesn't work.
Corrective Action:
I was driving the vehicle couple of weeks ago and I began to notice that I did not have any power when pressing on the brake and that the engine was beginning to buckle I came to a stop and it continued to run very roughly I had trouble driving a half mile home when I got into driveway a great deal of white smoke was coming out of the back of it vehicle I was able to restart it the next day but the same thing happened I took it to my mechanic and he confirmed that the engine is having radiator fluid leaked into the cylinders which is a very common problem I find what the echo engines at Ford produced for this vehicle and others when my mechanic called a Ford expert he was told that it's just best to replace the engine since the repairing the present damage doesn't work.
Additional Notes:
I was driving the vehicle couple of weeks ago and I began to notice that I did not have any power when pressing on the brake and that the engine was beginning to buckle I came to a stop and it continued to run very roughly I had trouble driving a half mile home when I got into driveway a great deal of white smoke was coming out of the back of it vehicle I was able to restart it the next day but the same thing happened I took it to my mechanic and he confirmed that the engine is having radiator fluid leaked into the cylinders which is a very common problem I find what the echo engines at Ford produced for this vehicle and others when my mechanic called a Ford expert he was told that it's just best to replace the engine since the repairing the present damage doesn't work.
Mfg Campaign: 11620140
Recall Date: Oct 16, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
1.5 turbo engine is having a coolant intrusion. had miss fire code and all systems of the recall/service bulletin 22-2134 and was not included in a recall. available to be looked at risk of engine failure diagnosis was done at a independent shop has not been looked at by manufacture started about 4 months ago had a few codes including engine miss fire but replace several components plugs, coils and fuel injectors. had to top off coolant. engine light would come on interment. and engine would run rough but will turn off
Corrective Action:
1.5 turbo engine is having a coolant intrusion. had miss fire code and all systems of the recall/service bulletin 22-2134 and was not included in a recall. available to be looked at risk of engine failure diagnosis was done at a independent shop has not been looked at by manufacture started about 4 months ago had a few codes including engine miss fire but replace several components plugs, coils and fuel injectors. had to top off coolant. engine light would come on interment. and engine would run rough but will turn off
Additional Notes:
1.5 turbo engine is having a coolant intrusion. had miss fire code and all systems of the recall/service bulletin 22-2134 and was not included in a recall. available to be looked at risk of engine failure diagnosis was done at a independent shop has not been looked at by manufacture started about 4 months ago had a few codes including engine miss fire but replace several components plugs, coils and fuel injectors. had to top off coolant. engine light would come on interment. and engine would run rough but will turn off
Mfg Campaign: 11620248
Recall Date: Oct 16, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact's mother owns a 2016 Ford Fusion. The contact stated that while his mother was driving 45 MPH, the vehicle inadvertently decelerated to 5 MPH. The low coolant warning light was illuminated. The contact's mother pulled over and parked the vehicle. The vehicle was towed to the dealer, where it was diagnosed with coolant intrusion into the cylinders, and it was determined that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to Technical Service Bulletin: 21-2269 (Low Coolant, White Exhaust Smoke, And/or Illuminated MIL); however, the vehicle was not covered under the TSB. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 82,000.
Corrective Action:
The contact's mother owns a 2016 Ford Fusion. The contact stated that while his mother was driving 45 MPH, the vehicle inadvertently decelerated to 5 MPH. The low coolant warning light was illuminated. The contact's mother pulled over and parked the vehicle. The vehicle was towed to the dealer, where it was diagnosed with coolant intrusion into the cylinders, and it was determined that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to Technical Service Bulletin: 21-2269 (Low Coolant, White Exhaust Smoke, And/or Illuminated MIL); however, the vehicle was not covered under the TSB. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 82,000.
Additional Notes:
The contact's mother owns a 2016 Ford Fusion. The contact stated that while his mother was driving 45 MPH, the vehicle inadvertently decelerated to 5 MPH. The low coolant warning light was illuminated. The contact's mother pulled over and parked the vehicle. The vehicle was towed to the dealer, where it was diagnosed with coolant intrusion into the cylinders, and it was determined that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to Technical Service Bulletin: 21-2269 (Low Coolant, White Exhaust Smoke, And/or Illuminated MIL); however, the vehicle was not covered under the TSB. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 82,000.
Mfg Campaign: 11619060
Recall Date: Oct 10, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact's mother owns a 2016 Ford Fusion. The contact stated that while his mother was driving 45 MPH, the vehicle inadvertently decelerated to 5 MPH. The low coolant warning light was illuminated. The contact's mother pulled over and parked the vehicle. The vehicle was towed to the dealer, where it was diagnosed with coolant intrusion into the cylinders, and it was determined that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to Technical Service Bulletin: 21-2269 (Low Coolant, White Exhaust Smoke, And/or Illuminated MIL); however, the vehicle was not covered under the TSB. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 82,000.
Corrective Action:
The contact's mother owns a 2016 Ford Fusion. The contact stated that while his mother was driving 45 MPH, the vehicle inadvertently decelerated to 5 MPH. The low coolant warning light was illuminated. The contact's mother pulled over and parked the vehicle. The vehicle was towed to the dealer, where it was diagnosed with coolant intrusion into the cylinders, and it was determined that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to Technical Service Bulletin: 21-2269 (Low Coolant, White Exhaust Smoke, And/or Illuminated MIL); however, the vehicle was not covered under the TSB. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 82,000.
Additional Notes:
The contact's mother owns a 2016 Ford Fusion. The contact stated that while his mother was driving 45 MPH, the vehicle inadvertently decelerated to 5 MPH. The low coolant warning light was illuminated. The contact's mother pulled over and parked the vehicle. The vehicle was towed to the dealer, where it was diagnosed with coolant intrusion into the cylinders, and it was determined that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to Technical Service Bulletin: 21-2269 (Low Coolant, White Exhaust Smoke, And/or Illuminated MIL); however, the vehicle was not covered under the TSB. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 82,000.
Mfg Campaign: 11619060
Recall Date: Oct 10, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Ford Fusion. The contact stated while the vehicle was parked, the contact noticed that there was white smoke coming from the exhaust pipe and the check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the spark plugs, and the ignition coils needed to be replaced. The vehicle was repaired; however, the failure occurred. The vehicle was taken to the independent mechanic and the contact was informed that the spark plugs and ignition coils needed to be replaced again. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken to the independent mechanic where it was diagnosed that there was coolant intrusion into the engine and the engine needed to be replaced. A dealer was contacted and made the contact aware of an undisclosed recall; however, the VIN was not included. The vehicle was not repaired. The manufacturer was contacted and confirmed that the VIN was not included in the recall. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 165,000.
Corrective Action:
The contact owns a 2016 Ford Fusion. The contact stated while the vehicle was parked, the contact noticed that there was white smoke coming from the exhaust pipe and the check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the spark plugs, and the ignition coils needed to be replaced. The vehicle was repaired; however, the failure occurred. The vehicle was taken to the independent mechanic and the contact was informed that the spark plugs and ignition coils needed to be replaced again. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken to the independent mechanic where it was diagnosed that there was coolant intrusion into the engine and the engine needed to be replaced. A dealer was contacted and made the contact aware of an undisclosed recall; however, the VIN was not included. The vehicle was not repaired. The manufacturer was contacted and confirmed that the VIN was not included in the recall. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 165,000.
Additional Notes:
The contact owns a 2016 Ford Fusion. The contact stated while the vehicle was parked, the contact noticed that there was white smoke coming from the exhaust pipe and the check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the spark plugs, and the ignition coils needed to be replaced. The vehicle was repaired; however, the failure occurred. The vehicle was taken to the independent mechanic and the contact was informed that the spark plugs and ignition coils needed to be replaced again. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken to the independent mechanic where it was diagnosed that there was coolant intrusion into the engine and the engine needed to be replaced. A dealer was contacted and made the contact aware of an undisclosed recall; however, the VIN was not included. The vehicle was not repaired. The manufacturer was contacted and confirmed that the VIN was not included in the recall. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 165,000.
Mfg Campaign: 11618682
Recall Date: Oct 8, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Coolant leaking into engine
Corrective Action:
Coolant leaking into engine
Additional Notes:
Coolant leaking into engine
Mfg Campaign: 11618715
Recall Date: Oct 8, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The engine failed as coolant leaked into cylinder 3 causing a misfire/malfunction. The check engine light came on intermittently along with an alert that said the coolant was over temperature, a week prior to the failure. I then took the vehicle into Tires Plus on Merle Hay Road in Des Moines Iowa where they did a full fuel system check and replaced the spark plug. At the time of taking it in, the warning lights mentioned above were not on. 3 days later the check engine light came on and wouldn’t go off. The other warning light was still popping up intermittently. I then scheduled another appointment with tires plus to check out the car again. Unfortunately 4 days later I was driving the vehicle and all of the sudden the vehicle wouldn’t accelerate properly. The engine was failing. I had the vehicle towed to West Side Auto Pros in Clive, Iowa where they determined that coolant had leaked into the engine. There is already a recall out for the ford fusion eco boost engine of my year. I am just looking to get it extended to my engine type as I do not have the eco boost. I have not had the vehicle inspected by a ford dealership but am happy to have it towed over there if it means that I can get a new engine. My safety was at risk because I was in the interstate when the engine began to fail. I barely made it off the interstate, and into a parking lot. I was at a severe risk of getting hit thanks to the bad engine.
Corrective Action:
The engine failed as coolant leaked into cylinder 3 causing a misfire/malfunction. The check engine light came on intermittently along with an alert that said the coolant was over temperature, a week prior to the failure. I then took the vehicle into Tires Plus on Merle Hay Road in Des Moines Iowa where they did a full fuel system check and replaced the spark plug. At the time of taking it in, the warning lights mentioned above were not on. 3 days later the check engine light came on and wouldn’t go off. The other warning light was still popping up intermittently. I then scheduled another appointment with tires plus to check out the car again. Unfortunately 4 days later I was driving the vehicle and all of the sudden the vehicle wouldn’t accelerate properly. The engine was failing. I had the vehicle towed to West Side Auto Pros in Clive, Iowa where they determined that coolant had leaked into the engine. There is already a recall out for the ford fusion eco boost engine of my year. I am just looking to get it extended to my engine type as I do not have the eco boost. I have not had the vehicle inspected by a ford dealership but am happy to have it towed over there if it means that I can get a new engine. My safety was at risk because I was in the interstate when the engine began to fail. I barely made it off the interstate, and into a parking lot. I was at a severe risk of getting hit thanks to the bad engine.
Additional Notes:
The engine failed as coolant leaked into cylinder 3 causing a misfire/malfunction. The check engine light came on intermittently along with an alert that said the coolant was over temperature, a week prior to the failure. I then took the vehicle into Tires Plus on Merle Hay Road in Des Moines Iowa where they did a full fuel system check and replaced the spark plug. At the time of taking it in, the warning lights mentioned above were not on. 3 days later the check engine light came on and wouldn’t go off. The other warning light was still popping up intermittently. I then scheduled another appointment with tires plus to check out the car again. Unfortunately 4 days later I was driving the vehicle and all of the sudden the vehicle wouldn’t accelerate properly. The engine was failing. I had the vehicle towed to West Side Auto Pros in Clive, Iowa where they determined that coolant had leaked into the engine. There is already a recall out for the ford fusion eco boost engine of my year. I am just looking to get it extended to my engine type as I do not have the eco boost. I have not had the vehicle inspected by a ford dealership but am happy to have it towed over there if it means that I can get a new engine. My safety was at risk because I was in the interstate when the engine began to fail. I barely made it off the interstate, and into a parking lot. I was at a severe risk of getting hit thanks to the bad engine.
Mfg Campaign: 11618413
Recall Date: Oct 7, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
There is a very common problem with the fusions on coolant intruding into the engine. This problem needs to get fixed as it is a Ford problem.
Corrective Action:
There is a very common problem with the fusions on coolant intruding into the engine. This problem needs to get fixed as it is a Ford problem.
Additional Notes:
There is a very common problem with the fusions on coolant intruding into the engine. This problem needs to get fixed as it is a Ford problem.
Mfg Campaign: 11617865
Recall Date: Oct 3, 2024
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2016 Ford Fusion. The contact stated that on two occasions while the vehicle was parked, the check engine, ABS, parking brake, traction on/off, and power train warning lights illuminated. Additionally, the steering wheel became firm. The vehicle was taken to an independent mechanic where it was diagnosed that the electronic power steering module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 165,000.
Corrective Action:
The contact owns a 2016 Ford Fusion. The contact stated that on two occasions while the vehicle was parked, the check engine, ABS, parking brake, traction on/off, and power train warning lights illuminated. Additionally, the steering wheel became firm. The vehicle was taken to an independent mechanic where it was diagnosed that the electronic power steering module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 165,000.
Additional Notes:
The contact owns a 2016 Ford Fusion. The contact stated that on two occasions while the vehicle was parked, the check engine, ABS, parking brake, traction on/off, and power train warning lights illuminated. Additionally, the steering wheel became firm. The vehicle was taken to an independent mechanic where it was diagnosed that the electronic power steering module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 165,000.
Mfg Campaign: 11617489
Recall Date: Oct 1, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Ford Fusion. The contact stated that on two occasions while the vehicle was parked, the check engine, ABS, parking brake, traction on/off, and power train warning lights illuminated. Additionally, the steering wheel became firm. The vehicle was taken to an independent mechanic where it was diagnosed that the electronic power steering module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 165,000.
Corrective Action:
The contact owns a 2016 Ford Fusion. The contact stated that on two occasions while the vehicle was parked, the check engine, ABS, parking brake, traction on/off, and power train warning lights illuminated. Additionally, the steering wheel became firm. The vehicle was taken to an independent mechanic where it was diagnosed that the electronic power steering module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 165,000.
Additional Notes:
The contact owns a 2016 Ford Fusion. The contact stated that on two occasions while the vehicle was parked, the check engine, ABS, parking brake, traction on/off, and power train warning lights illuminated. Additionally, the steering wheel became firm. The vehicle was taken to an independent mechanic where it was diagnosed that the electronic power steering module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 165,000.
Mfg Campaign: 11617489
Recall Date: Oct 1, 2024
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