Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S12
Recall Date: Mar 10, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S08
Recall Date: Mar 12, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017 Lincoln MKZ and Ford Edge and Fusion vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S16
Recall Date: Jul 6, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017 Ford Fusion vehicles manufactured September 27, 2016, to September 28, 2016. The left rear seat backs pivot pins may have been improperly welded.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16S43
Recall Date: Dec 5, 2016
Consumer Complaints
1.3K ComplaintsFord Motor Company
Defect Description:
ENGINE
Potential Consequences:
Once stopping at a traffic light as the light turned green my car would not go, when trying to accelerate the car it makes the noise as if it wants to go but nothing is happening. I believe this a ongoing issue ford knows about for something going wrong in the transmission.
Corrective Action:
Once stopping at a traffic light as the light turned green my car would not go, when trying to accelerate the car it makes the noise as if it wants to go but nothing is happening. I believe this a ongoing issue ford knows about for something going wrong in the transmission.
Additional Notes:
Once stopping at a traffic light as the light turned green my car would not go, when trying to accelerate the car it makes the noise as if it wants to go but nothing is happening. I believe this a ongoing issue ford knows about for something going wrong in the transmission.
Mfg Campaign: 11549585
Recall Date: Oct 12, 2023
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Fusion. The contact stated that while operating the vehicle, the check engine warning light had remained illuminated. The vehicle was taken to the local mechanic who diagnosed a misfire the engine cylinder number 4. The vehicle was later taken to the local dealer who diagnosed that the engine short block was faulty due to coolant intrusion and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in the manufacturer's customer satisfaction campaign for the failure. The failure mileage was 86,000.
Corrective Action:
The contact owns a 2017 Ford Fusion. The contact stated that while operating the vehicle, the check engine warning light had remained illuminated. The vehicle was taken to the local mechanic who diagnosed a misfire the engine cylinder number 4. The vehicle was later taken to the local dealer who diagnosed that the engine short block was faulty due to coolant intrusion and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in the manufacturer's customer satisfaction campaign for the failure. The failure mileage was 86,000.
Additional Notes:
The contact owns a 2017 Ford Fusion. The contact stated that while operating the vehicle, the check engine warning light had remained illuminated. The vehicle was taken to the local mechanic who diagnosed a misfire the engine cylinder number 4. The vehicle was later taken to the local dealer who diagnosed that the engine short block was faulty due to coolant intrusion and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in the manufacturer's customer satisfaction campaign for the failure. The failure mileage was 86,000.
Mfg Campaign: 11549624
Recall Date: Oct 12, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Dear Sir/Madam, I am writing to file a formal complaint regarding a critical issue with my 2017 Ford Fusion, equipped with a 2.0 L Ecoboost Turbo engine. The issue in question, namely coolant intrusion into the engine block, has been a well-documented problem recognized by the Ford Motor Company since at least 2010, as evidenced by Technical Service Bulletin 22-2229. My vehicle, a 2017 Ford Fusion, developed this issue when it had approximately 100,800 miles on the odometer. When I discovered the problem, I promptly contacted two different Ford dealerships for assistance, hoping that they would help address this known issue. However, I was met with significant resistance and a refusal to accept responsibility for the issue. Both dealerships cited the fact that my vehicle had exceeded 100,000 miles as the reason for their inability to assist me. I found this response deeply unsatisfactory and believe it is unfair given the longstanding awareness of the problem by the manufacturer. It is disheartening to learn that Ford Motor Company is unwilling to take responsibility for a problem that is clearly linked to a long-standing issue documented in their own technical service bulletins. This issue poses a significant safety and financial risk to Ford Fusion owners, and it is essential that the manufacturer acknowledges its responsibility in addressing and rectifying the problem, regardless of the mileage on the affected vehicles. I kindly request that the National Highway Transportation Board investigate this matter thoroughly and take appropriate action against Ford Motor Company for its refusal to address a known safety issue that has affected many Ford Fusion owners. Additionally, I urge the Board to advocate for the rights of consumers who are left without recourse due to arbitrary mileage limitations imposed by dealerships when dealing with such issues. I appreciate your attention to this matter. Sincerely [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Dear Sir/Madam, I am writing to file a formal complaint regarding a critical issue with my 2017 Ford Fusion, equipped with a 2.0 L Ecoboost Turbo engine. The issue in question, namely coolant intrusion into the engine block, has been a well-documented problem recognized by the Ford Motor Company since at least 2010, as evidenced by Technical Service Bulletin 22-2229. My vehicle, a 2017 Ford Fusion, developed this issue when it had approximately 100,800 miles on the odometer. When I discovered the problem, I promptly contacted two different Ford dealerships for assistance, hoping that they would help address this known issue. However, I was met with significant resistance and a refusal to accept responsibility for the issue. Both dealerships cited the fact that my vehicle had exceeded 100,000 miles as the reason for their inability to assist me. I found this response deeply unsatisfactory and believe it is unfair given the longstanding awareness of the problem by the manufacturer. It is disheartening to learn that Ford Motor Company is unwilling to take responsibility for a problem that is clearly linked to a long-standing issue documented in their own technical service bulletins. This issue poses a significant safety and financial risk to Ford Fusion owners, and it is essential that the manufacturer acknowledges its responsibility in addressing and rectifying the problem, regardless of the mileage on the affected vehicles. I kindly request that the National Highway Transportation Board investigate this matter thoroughly and take appropriate action against Ford Motor Company for its refusal to address a known safety issue that has affected many Ford Fusion owners. Additionally, I urge the Board to advocate for the rights of consumers who are left without recourse due to arbitrary mileage limitations imposed by dealerships when dealing with such issues. I appreciate your attention to this matter. Sincerely [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Dear Sir/Madam, I am writing to file a formal complaint regarding a critical issue with my 2017 Ford Fusion, equipped with a 2.0 L Ecoboost Turbo engine. The issue in question, namely coolant intrusion into the engine block, has been a well-documented problem recognized by the Ford Motor Company since at least 2010, as evidenced by Technical Service Bulletin 22-2229. My vehicle, a 2017 Ford Fusion, developed this issue when it had approximately 100,800 miles on the odometer. When I discovered the problem, I promptly contacted two different Ford dealerships for assistance, hoping that they would help address this known issue. However, I was met with significant resistance and a refusal to accept responsibility for the issue. Both dealerships cited the fact that my vehicle had exceeded 100,000 miles as the reason for their inability to assist me. I found this response deeply unsatisfactory and believe it is unfair given the longstanding awareness of the problem by the manufacturer. It is disheartening to learn that Ford Motor Company is unwilling to take responsibility for a problem that is clearly linked to a long-standing issue documented in their own technical service bulletins. This issue poses a significant safety and financial risk to Ford Fusion owners, and it is essential that the manufacturer acknowledges its responsibility in addressing and rectifying the problem, regardless of the mileage on the affected vehicles. I kindly request that the National Highway Transportation Board investigate this matter thoroughly and take appropriate action against Ford Motor Company for its refusal to address a known safety issue that has affected many Ford Fusion owners. Additionally, I urge the Board to advocate for the rights of consumers who are left without recourse due to arbitrary mileage limitations imposed by dealerships when dealing with such issues. I appreciate your attention to this matter. Sincerely [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11548634
Recall Date: Oct 6, 2023
Ford Motor Company
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION
Potential Consequences:
The contact owns a 2017 Ford Fusion. The contact stated that while driving at 40 MPH the vehicle began jerking. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 79,000.
Corrective Action:
The contact owns a 2017 Ford Fusion. The contact stated that while driving at 40 MPH the vehicle began jerking. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 79,000.
Additional Notes:
The contact owns a 2017 Ford Fusion. The contact stated that while driving at 40 MPH the vehicle began jerking. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 79,000.
Mfg Campaign: 11548727
Recall Date: Oct 6, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Ford Fusion. The contact stated that upon shifting into drive(D), the vehicle failed to respond. The power train warning light was illuminated, and a message indicating the gear shifter failure was displayed. The contact attempted to shift into park (P), but the gear shifter remained stuck in drive(D). The contact stated that she was able to manually move the shifter cable, and the vehicle shifted into park (P). The contact stated that the shifter cable bushing was replaced by a family member. The contact stated while driving from a complete stop and depressing the accelerator pedal after the part was replaced, the vehicle shuddered and hesitated to respond. The contact stated that the failure had been recurring while driving at various speeds. The vehicle was taken to an independent mechanic, where it was diagnosed, but the cause of the failure could not be determined. The dealer was notified of the failure and informed the contact that a fee would be charged for the diagnostic test and the repair. The manufacturer was not notified of the failure. The failure mileage was approximately 90,000.
Corrective Action:
The contact owns a 2017 Ford Fusion. The contact stated that upon shifting into drive(D), the vehicle failed to respond. The power train warning light was illuminated, and a message indicating the gear shifter failure was displayed. The contact attempted to shift into park (P), but the gear shifter remained stuck in drive(D). The contact stated that she was able to manually move the shifter cable, and the vehicle shifted into park (P). The contact stated that the shifter cable bushing was replaced by a family member. The contact stated while driving from a complete stop and depressing the accelerator pedal after the part was replaced, the vehicle shuddered and hesitated to respond. The contact stated that the failure had been recurring while driving at various speeds. The vehicle was taken to an independent mechanic, where it was diagnosed, but the cause of the failure could not be determined. The dealer was notified of the failure and informed the contact that a fee would be charged for the diagnostic test and the repair. The manufacturer was not notified of the failure. The failure mileage was approximately 90,000.
Additional Notes:
The contact owns a 2017 Ford Fusion. The contact stated that upon shifting into drive(D), the vehicle failed to respond. The power train warning light was illuminated, and a message indicating the gear shifter failure was displayed. The contact attempted to shift into park (P), but the gear shifter remained stuck in drive(D). The contact stated that she was able to manually move the shifter cable, and the vehicle shifted into park (P). The contact stated that the shifter cable bushing was replaced by a family member. The contact stated while driving from a complete stop and depressing the accelerator pedal after the part was replaced, the vehicle shuddered and hesitated to respond. The contact stated that the failure had been recurring while driving at various speeds. The vehicle was taken to an independent mechanic, where it was diagnosed, but the cause of the failure could not be determined. The dealer was notified of the failure and informed the contact that a fee would be charged for the diagnostic test and the repair. The manufacturer was not notified of the failure. The failure mileage was approximately 90,000.
Mfg Campaign: 11548404
Recall Date: Oct 5, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Vehicle was being driven. Heard clunk noise. Vehicle no longer went into drive. Could not shift or anying. Had to have vehicle towed to repair shop. Ford could not review vehicle at time and was 30+ days out. Vehicle was then brought to another mechanic where they disassembled vehicle and found that the torque converter studs were no longer in place and created an issue where metal shards are in the transmission causing the transmission needing to be rebuilt along with shards being located in cooling system. Ford was contacted and advised to put a claim in with the NHTSA as this is a known issue for this vehicle year make and model however is not listed for this specific vin. There were no warning lights while driving the vehicle to indicate any issue. Vehicle currently not driveable. Our safety was put a risk as we were driving on the road during heavy traffic and caused a mess on the road and could have potential caused an action as vehicle was in drive when it stopped working.
Corrective Action:
Vehicle was being driven. Heard clunk noise. Vehicle no longer went into drive. Could not shift or anying. Had to have vehicle towed to repair shop. Ford could not review vehicle at time and was 30+ days out. Vehicle was then brought to another mechanic where they disassembled vehicle and found that the torque converter studs were no longer in place and created an issue where metal shards are in the transmission causing the transmission needing to be rebuilt along with shards being located in cooling system. Ford was contacted and advised to put a claim in with the NHTSA as this is a known issue for this vehicle year make and model however is not listed for this specific vin. There were no warning lights while driving the vehicle to indicate any issue. Vehicle currently not driveable. Our safety was put a risk as we were driving on the road during heavy traffic and caused a mess on the road and could have potential caused an action as vehicle was in drive when it stopped working.
Additional Notes:
Vehicle was being driven. Heard clunk noise. Vehicle no longer went into drive. Could not shift or anying. Had to have vehicle towed to repair shop. Ford could not review vehicle at time and was 30+ days out. Vehicle was then brought to another mechanic where they disassembled vehicle and found that the torque converter studs were no longer in place and created an issue where metal shards are in the transmission causing the transmission needing to be rebuilt along with shards being located in cooling system. Ford was contacted and advised to put a claim in with the NHTSA as this is a known issue for this vehicle year make and model however is not listed for this specific vin. There were no warning lights while driving the vehicle to indicate any issue. Vehicle currently not driveable. Our safety was put a risk as we were driving on the road during heavy traffic and caused a mess on the road and could have potential caused an action as vehicle was in drive when it stopped working.
Mfg Campaign: 11548490
Recall Date: Oct 5, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Ford Fusion. The contact stated that after shifting from the reverse position to the drive position the transmission would not go into gear and the vehicle would not drive forward. The vehicle was towed to the local dealer who diagnosed that the transmission cable bushing had failed and needed to be replaced. The transmission cable bushing was replaced and the failure was remedied. The manufacturer was not notified of the failure. The failure mileage was 89,000.
Corrective Action:
The contact owns a 2017 Ford Fusion. The contact stated that after shifting from the reverse position to the drive position the transmission would not go into gear and the vehicle would not drive forward. The vehicle was towed to the local dealer who diagnosed that the transmission cable bushing had failed and needed to be replaced. The transmission cable bushing was replaced and the failure was remedied. The manufacturer was not notified of the failure. The failure mileage was 89,000.
Additional Notes:
The contact owns a 2017 Ford Fusion. The contact stated that after shifting from the reverse position to the drive position the transmission would not go into gear and the vehicle would not drive forward. The vehicle was towed to the local dealer who diagnosed that the transmission cable bushing had failed and needed to be replaced. The transmission cable bushing was replaced and the failure was remedied. The manufacturer was not notified of the failure. The failure mileage was 89,000.
Mfg Campaign: 11547928
Recall Date: Oct 3, 2023
Ford Motor Company
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact’s husband owns a 2017 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that while her husband was driving at an undisclosed speed, he depressed the brake pedal, and the vehicle failed to stop. The contact’s husband applied pressure to the brake pedal and the brake pedal extended to the floorboard and the vehicle coasted to a stop. The brake fluid light and other unknown warning lights were illuminated. The driver was able to navigate the vehicle to safety. The contact stated that upon her husband inspecting the vehicle, there was brake fluid leaking on the ground. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the front driver’s side brake hose had ruptured and needed to be replaced. The vehicle was repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 61,136.
Corrective Action:
The contact’s husband owns a 2017 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that while her husband was driving at an undisclosed speed, he depressed the brake pedal, and the vehicle failed to stop. The contact’s husband applied pressure to the brake pedal and the brake pedal extended to the floorboard and the vehicle coasted to a stop. The brake fluid light and other unknown warning lights were illuminated. The driver was able to navigate the vehicle to safety. The contact stated that upon her husband inspecting the vehicle, there was brake fluid leaking on the ground. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the front driver’s side brake hose had ruptured and needed to be replaced. The vehicle was repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 61,136.
Additional Notes:
The contact’s husband owns a 2017 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that while her husband was driving at an undisclosed speed, he depressed the brake pedal, and the vehicle failed to stop. The contact’s husband applied pressure to the brake pedal and the brake pedal extended to the floorboard and the vehicle coasted to a stop. The brake fluid light and other unknown warning lights were illuminated. The driver was able to navigate the vehicle to safety. The contact stated that upon her husband inspecting the vehicle, there was brake fluid leaking on the ground. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the front driver’s side brake hose had ruptured and needed to be replaced. The vehicle was repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 61,136.
Mfg Campaign: 11547704
Recall Date: Oct 2, 2023
Ford Motor Company
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2017 Ford Fusion. The contact stated while driving 40 MPH and attempting to slow the vehicle, the brake pedal was depressed and went down to the floorboard before bringing the vehicle to a complete stop. After a visual inspection of the exterior of the vehicle, the contact observed brake fluid leaking from the front passenger’s side wheel. Upon refilling the brake fluid reservoir, the contact observed that the entire reservoir had emptied, again leaking from the front passenger’s side wheel. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 24,000.
Corrective Action:
The contact owns a 2017 Ford Fusion. The contact stated while driving 40 MPH and attempting to slow the vehicle, the brake pedal was depressed and went down to the floorboard before bringing the vehicle to a complete stop. After a visual inspection of the exterior of the vehicle, the contact observed brake fluid leaking from the front passenger’s side wheel. Upon refilling the brake fluid reservoir, the contact observed that the entire reservoir had emptied, again leaking from the front passenger’s side wheel. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 24,000.
Additional Notes:
The contact owns a 2017 Ford Fusion. The contact stated while driving 40 MPH and attempting to slow the vehicle, the brake pedal was depressed and went down to the floorboard before bringing the vehicle to a complete stop. After a visual inspection of the exterior of the vehicle, the contact observed brake fluid leaking from the front passenger’s side wheel. Upon refilling the brake fluid reservoir, the contact observed that the entire reservoir had emptied, again leaking from the front passenger’s side wheel. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 24,000.
Mfg Campaign: 11547368
Recall Date: Sep 29, 2023
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact's daughter owned a 2017 Ford Fusion. The contact stated that the vehicle was hesitating while depressing the accelerator pedal. The check engine warning light was illuminated. An independent mechanic inspected the vehicle and discovered that the rear main seal was defective. The vehicle was taken to a dealer where the rear main seal was replaced; however, the failure persisted. The vehicle was taken back to the dealer where it was discovered that coolant from the head gasket had leaked into the engine cylinder, resulting in engine failure. The manufacturer was notified of the failure and a case was filed. The vehicle was repaired. The failure mileage was approximately 53,000.
Corrective Action:
The contact's daughter owned a 2017 Ford Fusion. The contact stated that the vehicle was hesitating while depressing the accelerator pedal. The check engine warning light was illuminated. An independent mechanic inspected the vehicle and discovered that the rear main seal was defective. The vehicle was taken to a dealer where the rear main seal was replaced; however, the failure persisted. The vehicle was taken back to the dealer where it was discovered that coolant from the head gasket had leaked into the engine cylinder, resulting in engine failure. The manufacturer was notified of the failure and a case was filed. The vehicle was repaired. The failure mileage was approximately 53,000.
Additional Notes:
The contact's daughter owned a 2017 Ford Fusion. The contact stated that the vehicle was hesitating while depressing the accelerator pedal. The check engine warning light was illuminated. An independent mechanic inspected the vehicle and discovered that the rear main seal was defective. The vehicle was taken to a dealer where the rear main seal was replaced; however, the failure persisted. The vehicle was taken back to the dealer where it was discovered that coolant from the head gasket had leaked into the engine cylinder, resulting in engine failure. The manufacturer was notified of the failure and a case was filed. The vehicle was repaired. The failure mileage was approximately 53,000.
Mfg Campaign: 11547399
Recall Date: Sep 29, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I purchased a used 2017 Ford Fusion SE Ecoboost with 77790 miles on August 4, 2023. 2 days after purchase, the check engine light illuminated. I brought it into a local mechanic to run a diagnostic test. The diagnostic showed “misfire-cylinder 1”. The mechanic recommended replacing all spark plugs and the cylinder 1 coil pack. Repair was done and seemed to have been running well. 2 days later, the check engine light came back on. Brought it back into the same mechanic. The diagnostic showed “misfire in cylinder 2”. The mechanic recommended replacing the remaining coil packs but thought that the problem could possibly be a blown head gasket. I decided to replace the remaining coil packs in hopes that this would remedy the issue. 2 days after bringing the car home, check engine light came back on. I brought the car to a different mechanic for a second opinion. This mechanic diagnosed that “misfire in cylinder 2” was happening again. They mentioned that this ecoboost model is known for issues with carbon buildup. They used an intake cleaner to clean out the carbon and saw noticeable improvement. Later that afternoon, I came to pick up the car, and noticed that the cold start was much rougher than before. Once again, when driving home from the mechanic, the check engine light came on. Next day, took a short drive and a warning stating that the engine was overheating and coolant was low appeared. I filled the coolant and brought car to another mechanic. That’s when I was told that the engine needs replaced due to coolant leaking into cylinders. Still waiting to hear back from Ford to see if they will help with cost of repairs. Quoted $6300 to fix. This is my primary source of transportation and now I’m without a vehicle. This is also a hardship due to the fact that this vehicle was just purchased with no additional funds to pay for repairs. Please help!
Corrective Action:
I purchased a used 2017 Ford Fusion SE Ecoboost with 77790 miles on August 4, 2023. 2 days after purchase, the check engine light illuminated. I brought it into a local mechanic to run a diagnostic test. The diagnostic showed “misfire-cylinder 1”. The mechanic recommended replacing all spark plugs and the cylinder 1 coil pack. Repair was done and seemed to have been running well. 2 days later, the check engine light came back on. Brought it back into the same mechanic. The diagnostic showed “misfire in cylinder 2”. The mechanic recommended replacing the remaining coil packs but thought that the problem could possibly be a blown head gasket. I decided to replace the remaining coil packs in hopes that this would remedy the issue. 2 days after bringing the car home, check engine light came back on. I brought the car to a different mechanic for a second opinion. This mechanic diagnosed that “misfire in cylinder 2” was happening again. They mentioned that this ecoboost model is known for issues with carbon buildup. They used an intake cleaner to clean out the carbon and saw noticeable improvement. Later that afternoon, I came to pick up the car, and noticed that the cold start was much rougher than before. Once again, when driving home from the mechanic, the check engine light came on. Next day, took a short drive and a warning stating that the engine was overheating and coolant was low appeared. I filled the coolant and brought car to another mechanic. That’s when I was told that the engine needs replaced due to coolant leaking into cylinders. Still waiting to hear back from Ford to see if they will help with cost of repairs. Quoted $6300 to fix. This is my primary source of transportation and now I’m without a vehicle. This is also a hardship due to the fact that this vehicle was just purchased with no additional funds to pay for repairs. Please help!
Additional Notes:
I purchased a used 2017 Ford Fusion SE Ecoboost with 77790 miles on August 4, 2023. 2 days after purchase, the check engine light illuminated. I brought it into a local mechanic to run a diagnostic test. The diagnostic showed “misfire-cylinder 1”. The mechanic recommended replacing all spark plugs and the cylinder 1 coil pack. Repair was done and seemed to have been running well. 2 days later, the check engine light came back on. Brought it back into the same mechanic. The diagnostic showed “misfire in cylinder 2”. The mechanic recommended replacing the remaining coil packs but thought that the problem could possibly be a blown head gasket. I decided to replace the remaining coil packs in hopes that this would remedy the issue. 2 days after bringing the car home, check engine light came back on. I brought the car to a different mechanic for a second opinion. This mechanic diagnosed that “misfire in cylinder 2” was happening again. They mentioned that this ecoboost model is known for issues with carbon buildup. They used an intake cleaner to clean out the carbon and saw noticeable improvement. Later that afternoon, I came to pick up the car, and noticed that the cold start was much rougher than before. Once again, when driving home from the mechanic, the check engine light came on. Next day, took a short drive and a warning stating that the engine was overheating and coolant was low appeared. I filled the coolant and brought car to another mechanic. That’s when I was told that the engine needs replaced due to coolant leaking into cylinders. Still waiting to hear back from Ford to see if they will help with cost of repairs. Quoted $6300 to fix. This is my primary source of transportation and now I’m without a vehicle. This is also a hardship due to the fact that this vehicle was just purchased with no additional funds to pay for repairs. Please help!
Mfg Campaign: 11546699
Recall Date: Sep 26, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Ford recall for customer satisfaction program 21N12 for coolant leaking into cylinder damaging short block does not provide enough coverage. 2017 ford fusion with 61,000 miles has an estimated of $7,800 to repair this mfg defect. The extended coverage on this fix on failure is 7 years and 84,000 miles. I have missed the window by 2 months! This problem has been occurring since 2014-2018 models. My car had a resale value of $15,000, but is now worth nothing and I only got 60,000 miles out of this. It is not fair that their known defect has put me in this position.
Corrective Action:
Ford recall for customer satisfaction program 21N12 for coolant leaking into cylinder damaging short block does not provide enough coverage. 2017 ford fusion with 61,000 miles has an estimated of $7,800 to repair this mfg defect. The extended coverage on this fix on failure is 7 years and 84,000 miles. I have missed the window by 2 months! This problem has been occurring since 2014-2018 models. My car had a resale value of $15,000, but is now worth nothing and I only got 60,000 miles out of this. It is not fair that their known defect has put me in this position.
Additional Notes:
Ford recall for customer satisfaction program 21N12 for coolant leaking into cylinder damaging short block does not provide enough coverage. 2017 ford fusion with 61,000 miles has an estimated of $7,800 to repair this mfg defect. The extended coverage on this fix on failure is 7 years and 84,000 miles. I have missed the window by 2 months! This problem has been occurring since 2014-2018 models. My car had a resale value of $15,000, but is now worth nothing and I only got 60,000 miles out of this. It is not fair that their known defect has put me in this position.
Mfg Campaign: 11546728
Recall Date: Sep 26, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Trunk opens randomly on its own
Corrective Action:
Trunk opens randomly on its own
Additional Notes:
Trunk opens randomly on its own
Mfg Campaign: 11545589
Recall Date: Sep 20, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Shift cable bushing issue. Same as recall 22s43 for 2012-2016 Ford Fusions.
Corrective Action:
Shift cable bushing issue. Same as recall 22s43 for 2012-2016 Ford Fusions.
Additional Notes:
Shift cable bushing issue. Same as recall 22s43 for 2012-2016 Ford Fusions.
Mfg Campaign: 11545634
Recall Date: Sep 20, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Turbocharger leaked oil into the engine causing irreparable damage to the engine. Oil leaking cause engine failure, smoke coming out of the tailpipe, several blown gaskets and steering wheel malfunction. Cars computer system froze, enabling vehicle to move forward. Motor mounts were faulty, loose and unstable. Grinding sounds coming from wheels, vehicle alignment is unsteady. Issues with this vehicle previously reported under NHTSA ID #11534780 updated information being reported after repairs have been repaired.
Corrective Action:
Turbocharger leaked oil into the engine causing irreparable damage to the engine. Oil leaking cause engine failure, smoke coming out of the tailpipe, several blown gaskets and steering wheel malfunction. Cars computer system froze, enabling vehicle to move forward. Motor mounts were faulty, loose and unstable. Grinding sounds coming from wheels, vehicle alignment is unsteady. Issues with this vehicle previously reported under NHTSA ID #11534780 updated information being reported after repairs have been repaired.
Additional Notes:
Turbocharger leaked oil into the engine causing irreparable damage to the engine. Oil leaking cause engine failure, smoke coming out of the tailpipe, several blown gaskets and steering wheel malfunction. Cars computer system froze, enabling vehicle to move forward. Motor mounts were faulty, loose and unstable. Grinding sounds coming from wheels, vehicle alignment is unsteady. Issues with this vehicle previously reported under NHTSA ID #11534780 updated information being reported after repairs have been repaired.
Mfg Campaign: 11545312
Recall Date: Sep 19, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Turbocharger leaked oil into the engine causing irreparable damage to the engine. Oil leaking cause engine failure, smoke coming out of the tailpipe, several blown gaskets and steering wheel malfunction. Cars computer system froze, enabling vehicle to move forward. Motor mounts were faulty, loose and unstable. Grinding sounds coming from wheels, vehicle alignment is unsteady. Issues with this vehicle previously reported under NHTSA ID #11534780 updated information being reported after repairs have been repaired.
Corrective Action:
Turbocharger leaked oil into the engine causing irreparable damage to the engine. Oil leaking cause engine failure, smoke coming out of the tailpipe, several blown gaskets and steering wheel malfunction. Cars computer system froze, enabling vehicle to move forward. Motor mounts were faulty, loose and unstable. Grinding sounds coming from wheels, vehicle alignment is unsteady. Issues with this vehicle previously reported under NHTSA ID #11534780 updated information being reported after repairs have been repaired.
Additional Notes:
Turbocharger leaked oil into the engine causing irreparable damage to the engine. Oil leaking cause engine failure, smoke coming out of the tailpipe, several blown gaskets and steering wheel malfunction. Cars computer system froze, enabling vehicle to move forward. Motor mounts were faulty, loose and unstable. Grinding sounds coming from wheels, vehicle alignment is unsteady. Issues with this vehicle previously reported under NHTSA ID #11534780 updated information being reported after repairs have been repaired.
Mfg Campaign: 11545312
Recall Date: Sep 19, 2023
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Turbocharger leaked oil into the engine causing irreparable damage to the engine. Oil leaking cause engine failure, smoke coming out of the tailpipe, several blown gaskets and steering wheel malfunction. Cars computer system froze, enabling vehicle to move forward. Motor mounts were faulty, loose and unstable. Grinding sounds coming from wheels, vehicle alignment is unsteady. Issues with this vehicle previously reported under NHTSA ID #11534780 updated information being reported after repairs have been repaired.
Corrective Action:
Turbocharger leaked oil into the engine causing irreparable damage to the engine. Oil leaking cause engine failure, smoke coming out of the tailpipe, several blown gaskets and steering wheel malfunction. Cars computer system froze, enabling vehicle to move forward. Motor mounts were faulty, loose and unstable. Grinding sounds coming from wheels, vehicle alignment is unsteady. Issues with this vehicle previously reported under NHTSA ID #11534780 updated information being reported after repairs have been repaired.
Additional Notes:
Turbocharger leaked oil into the engine causing irreparable damage to the engine. Oil leaking cause engine failure, smoke coming out of the tailpipe, several blown gaskets and steering wheel malfunction. Cars computer system froze, enabling vehicle to move forward. Motor mounts were faulty, loose and unstable. Grinding sounds coming from wheels, vehicle alignment is unsteady. Issues with this vehicle previously reported under NHTSA ID #11534780 updated information being reported after repairs have been repaired.
Mfg Campaign: 11545312
Recall Date: Sep 19, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
1). 3 days after purchasing the vehicle I wasn't sure but I could tell that something was wrong so I called my husband and told him while driving the car that something was wrong and he needs to notify the dealership. 2). 5 days after purchasing the vehicle I went into a grocery store. When I came out the car was on/running, all by itself. 3). Additional problems occurring on a daily basis with the vehicle which lets me know that it's electrical problems are as follows: A. The vehicle randomly turns on and off all by itself, this is very hazardous. B). The headlights also randomly do not work while driving the car, day or night, which is very hazardous for both me and my clientele, as I am a Lyft driver. C). The interior lighting on the console and dashboard become dim or do not turn on at all, day or night. D). While driving the vehicle it does not always accelerate properly, which is very hazardous in traffic. E). The Bluetooth system connects and disconnects itself randomly. F). The air and heating system randomly turn on and off without being touched. G). Charging my phone in the vehicle is also challenging as it does not always work. H). Bluetooth radio stereo system is continuously problematic, volume randomly increases and decreases and turns on and off by itself, even with the vehicle completely shut down. I). After locking the doors, everything inside the car does not completely turn off. Interior lighting sometimes turns off and on separately, and it can take up to 30 minutes for the dashboard lighting to go off. J). The instrument panel often makes some sort of sound/noise and the gear shifter dial will aluminate even though the car is off/completely shut down. K). While driving, front windshield defogger will randomly turns on, causing the windshield to fog up, distorting vision, which is very hazardous. L). Dashboard vents emit an extreme amount of heat even though both heater and air conditioner are completely off.
Corrective Action:
1). 3 days after purchasing the vehicle I wasn't sure but I could tell that something was wrong so I called my husband and told him while driving the car that something was wrong and he needs to notify the dealership. 2). 5 days after purchasing the vehicle I went into a grocery store. When I came out the car was on/running, all by itself. 3). Additional problems occurring on a daily basis with the vehicle which lets me know that it's electrical problems are as follows: A. The vehicle randomly turns on and off all by itself, this is very hazardous. B). The headlights also randomly do not work while driving the car, day or night, which is very hazardous for both me and my clientele, as I am a Lyft driver. C). The interior lighting on the console and dashboard become dim or do not turn on at all, day or night. D). While driving the vehicle it does not always accelerate properly, which is very hazardous in traffic. E). The Bluetooth system connects and disconnects itself randomly. F). The air and heating system randomly turn on and off without being touched. G). Charging my phone in the vehicle is also challenging as it does not always work. H). Bluetooth radio stereo system is continuously problematic, volume randomly increases and decreases and turns on and off by itself, even with the vehicle completely shut down. I). After locking the doors, everything inside the car does not completely turn off. Interior lighting sometimes turns off and on separately, and it can take up to 30 minutes for the dashboard lighting to go off. J). The instrument panel often makes some sort of sound/noise and the gear shifter dial will aluminate even though the car is off/completely shut down. K). While driving, front windshield defogger will randomly turns on, causing the windshield to fog up, distorting vision, which is very hazardous. L). Dashboard vents emit an extreme amount of heat even though both heater and air conditioner are completely off.
Additional Notes:
1). 3 days after purchasing the vehicle I wasn't sure but I could tell that something was wrong so I called my husband and told him while driving the car that something was wrong and he needs to notify the dealership. 2). 5 days after purchasing the vehicle I went into a grocery store. When I came out the car was on/running, all by itself. 3). Additional problems occurring on a daily basis with the vehicle which lets me know that it's electrical problems are as follows: A. The vehicle randomly turns on and off all by itself, this is very hazardous. B). The headlights also randomly do not work while driving the car, day or night, which is very hazardous for both me and my clientele, as I am a Lyft driver. C). The interior lighting on the console and dashboard become dim or do not turn on at all, day or night. D). While driving the vehicle it does not always accelerate properly, which is very hazardous in traffic. E). The Bluetooth system connects and disconnects itself randomly. F). The air and heating system randomly turn on and off without being touched. G). Charging my phone in the vehicle is also challenging as it does not always work. H). Bluetooth radio stereo system is continuously problematic, volume randomly increases and decreases and turns on and off by itself, even with the vehicle completely shut down. I). After locking the doors, everything inside the car does not completely turn off. Interior lighting sometimes turns off and on separately, and it can take up to 30 minutes for the dashboard lighting to go off. J). The instrument panel often makes some sort of sound/noise and the gear shifter dial will aluminate even though the car is off/completely shut down. K). While driving, front windshield defogger will randomly turns on, causing the windshield to fog up, distorting vision, which is very hazardous. L). Dashboard vents emit an extreme amount of heat even though both heater and air conditioner are completely off.
Mfg Campaign: 11545086
Recall Date: Sep 18, 2023
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
1). 3 days after purchasing the vehicle I wasn't sure but I could tell that something was wrong so I called my husband and told him while driving the car that something was wrong and he needs to notify the dealership. 2). 5 days after purchasing the vehicle I went into a grocery store. When I came out the car was on/running, all by itself. 3). Additional problems occurring on a daily basis with the vehicle which lets me know that it's electrical problems are as follows: A. The vehicle randomly turns on and off all by itself, this is very hazardous. B). The headlights also randomly do not work while driving the car, day or night, which is very hazardous for both me and my clientele, as I am a Lyft driver. C). The interior lighting on the console and dashboard become dim or do not turn on at all, day or night. D). While driving the vehicle it does not always accelerate properly, which is very hazardous in traffic. E). The Bluetooth system connects and disconnects itself randomly. F). The air and heating system randomly turn on and off without being touched. G). Charging my phone in the vehicle is also challenging as it does not always work. H). Bluetooth radio stereo system is continuously problematic, volume randomly increases and decreases and turns on and off by itself, even with the vehicle completely shut down. I). After locking the doors, everything inside the car does not completely turn off. Interior lighting sometimes turns off and on separately, and it can take up to 30 minutes for the dashboard lighting to go off. J). The instrument panel often makes some sort of sound/noise and the gear shifter dial will aluminate even though the car is off/completely shut down. K). While driving, front windshield defogger will randomly turns on, causing the windshield to fog up, distorting vision, which is very hazardous. L). Dashboard vents emit an extreme amount of heat even though both heater and air conditioner are completely off.
Corrective Action:
1). 3 days after purchasing the vehicle I wasn't sure but I could tell that something was wrong so I called my husband and told him while driving the car that something was wrong and he needs to notify the dealership. 2). 5 days after purchasing the vehicle I went into a grocery store. When I came out the car was on/running, all by itself. 3). Additional problems occurring on a daily basis with the vehicle which lets me know that it's electrical problems are as follows: A. The vehicle randomly turns on and off all by itself, this is very hazardous. B). The headlights also randomly do not work while driving the car, day or night, which is very hazardous for both me and my clientele, as I am a Lyft driver. C). The interior lighting on the console and dashboard become dim or do not turn on at all, day or night. D). While driving the vehicle it does not always accelerate properly, which is very hazardous in traffic. E). The Bluetooth system connects and disconnects itself randomly. F). The air and heating system randomly turn on and off without being touched. G). Charging my phone in the vehicle is also challenging as it does not always work. H). Bluetooth radio stereo system is continuously problematic, volume randomly increases and decreases and turns on and off by itself, even with the vehicle completely shut down. I). After locking the doors, everything inside the car does not completely turn off. Interior lighting sometimes turns off and on separately, and it can take up to 30 minutes for the dashboard lighting to go off. J). The instrument panel often makes some sort of sound/noise and the gear shifter dial will aluminate even though the car is off/completely shut down. K). While driving, front windshield defogger will randomly turns on, causing the windshield to fog up, distorting vision, which is very hazardous. L). Dashboard vents emit an extreme amount of heat even though both heater and air conditioner are completely off.
Additional Notes:
1). 3 days after purchasing the vehicle I wasn't sure but I could tell that something was wrong so I called my husband and told him while driving the car that something was wrong and he needs to notify the dealership. 2). 5 days after purchasing the vehicle I went into a grocery store. When I came out the car was on/running, all by itself. 3). Additional problems occurring on a daily basis with the vehicle which lets me know that it's electrical problems are as follows: A. The vehicle randomly turns on and off all by itself, this is very hazardous. B). The headlights also randomly do not work while driving the car, day or night, which is very hazardous for both me and my clientele, as I am a Lyft driver. C). The interior lighting on the console and dashboard become dim or do not turn on at all, day or night. D). While driving the vehicle it does not always accelerate properly, which is very hazardous in traffic. E). The Bluetooth system connects and disconnects itself randomly. F). The air and heating system randomly turn on and off without being touched. G). Charging my phone in the vehicle is also challenging as it does not always work. H). Bluetooth radio stereo system is continuously problematic, volume randomly increases and decreases and turns on and off by itself, even with the vehicle completely shut down. I). After locking the doors, everything inside the car does not completely turn off. Interior lighting sometimes turns off and on separately, and it can take up to 30 minutes for the dashboard lighting to go off. J). The instrument panel often makes some sort of sound/noise and the gear shifter dial will aluminate even though the car is off/completely shut down. K). While driving, front windshield defogger will randomly turns on, causing the windshield to fog up, distorting vision, which is very hazardous. L). Dashboard vents emit an extreme amount of heat even though both heater and air conditioner are completely off.
Mfg Campaign: 11545086
Recall Date: Sep 18, 2023
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
1). 3 days after purchasing the vehicle I wasn't sure but I could tell that something was wrong so I called my husband and told him while driving the car that something was wrong and he needs to notify the dealership. 2). 5 days after purchasing the vehicle I went into a grocery store. When I came out the car was on/running, all by itself. 3). Additional problems occurring on a daily basis with the vehicle which lets me know that it's electrical problems are as follows: A. The vehicle randomly turns on and off all by itself, this is very hazardous. B). The headlights also randomly do not work while driving the car, day or night, which is very hazardous for both me and my clientele, as I am a Lyft driver. C). The interior lighting on the console and dashboard become dim or do not turn on at all, day or night. D). While driving the vehicle it does not always accelerate properly, which is very hazardous in traffic. E). The Bluetooth system connects and disconnects itself randomly. F). The air and heating system randomly turn on and off without being touched. G). Charging my phone in the vehicle is also challenging as it does not always work. H). Bluetooth radio stereo system is continuously problematic, volume randomly increases and decreases and turns on and off by itself, even with the vehicle completely shut down. I). After locking the doors, everything inside the car does not completely turn off. Interior lighting sometimes turns off and on separately, and it can take up to 30 minutes for the dashboard lighting to go off. J). The instrument panel often makes some sort of sound/noise and the gear shifter dial will aluminate even though the car is off/completely shut down. K). While driving, front windshield defogger will randomly turns on, causing the windshield to fog up, distorting vision, which is very hazardous. L). Dashboard vents emit an extreme amount of heat even though both heater and air conditioner are completely off.
Corrective Action:
1). 3 days after purchasing the vehicle I wasn't sure but I could tell that something was wrong so I called my husband and told him while driving the car that something was wrong and he needs to notify the dealership. 2). 5 days after purchasing the vehicle I went into a grocery store. When I came out the car was on/running, all by itself. 3). Additional problems occurring on a daily basis with the vehicle which lets me know that it's electrical problems are as follows: A. The vehicle randomly turns on and off all by itself, this is very hazardous. B). The headlights also randomly do not work while driving the car, day or night, which is very hazardous for both me and my clientele, as I am a Lyft driver. C). The interior lighting on the console and dashboard become dim or do not turn on at all, day or night. D). While driving the vehicle it does not always accelerate properly, which is very hazardous in traffic. E). The Bluetooth system connects and disconnects itself randomly. F). The air and heating system randomly turn on and off without being touched. G). Charging my phone in the vehicle is also challenging as it does not always work. H). Bluetooth radio stereo system is continuously problematic, volume randomly increases and decreases and turns on and off by itself, even with the vehicle completely shut down. I). After locking the doors, everything inside the car does not completely turn off. Interior lighting sometimes turns off and on separately, and it can take up to 30 minutes for the dashboard lighting to go off. J). The instrument panel often makes some sort of sound/noise and the gear shifter dial will aluminate even though the car is off/completely shut down. K). While driving, front windshield defogger will randomly turns on, causing the windshield to fog up, distorting vision, which is very hazardous. L). Dashboard vents emit an extreme amount of heat even though both heater and air conditioner are completely off.
Additional Notes:
1). 3 days after purchasing the vehicle I wasn't sure but I could tell that something was wrong so I called my husband and told him while driving the car that something was wrong and he needs to notify the dealership. 2). 5 days after purchasing the vehicle I went into a grocery store. When I came out the car was on/running, all by itself. 3). Additional problems occurring on a daily basis with the vehicle which lets me know that it's electrical problems are as follows: A. The vehicle randomly turns on and off all by itself, this is very hazardous. B). The headlights also randomly do not work while driving the car, day or night, which is very hazardous for both me and my clientele, as I am a Lyft driver. C). The interior lighting on the console and dashboard become dim or do not turn on at all, day or night. D). While driving the vehicle it does not always accelerate properly, which is very hazardous in traffic. E). The Bluetooth system connects and disconnects itself randomly. F). The air and heating system randomly turn on and off without being touched. G). Charging my phone in the vehicle is also challenging as it does not always work. H). Bluetooth radio stereo system is continuously problematic, volume randomly increases and decreases and turns on and off by itself, even with the vehicle completely shut down. I). After locking the doors, everything inside the car does not completely turn off. Interior lighting sometimes turns off and on separately, and it can take up to 30 minutes for the dashboard lighting to go off. J). The instrument panel often makes some sort of sound/noise and the gear shifter dial will aluminate even though the car is off/completely shut down. K). While driving, front windshield defogger will randomly turns on, causing the windshield to fog up, distorting vision, which is very hazardous. L). Dashboard vents emit an extreme amount of heat even though both heater and air conditioner are completely off.
Mfg Campaign: 11545086
Recall Date: Sep 18, 2023
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