Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S12
Recall Date: Mar 10, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S08
Recall Date: Mar 12, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017 Lincoln MKZ and Ford Edge and Fusion vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S16
Recall Date: Jul 6, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017 Ford Fusion vehicles manufactured September 27, 2016, to September 28, 2016. The left rear seat backs pivot pins may have been improperly welded.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16S43
Recall Date: Dec 5, 2016
Consumer Complaints
1.3K ComplaintsFord Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle briefly hesitated before returning to normal functionality. The contact later observed that the coolant reservoir was empty though it had been refilled the day before. The blank warning light was illuminated. The vehicle was taken to the dealer, who determined that coolant intrusion into the engine resulted in irreparable damage. The contact was informed that a replacement engine was required. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program 21N12. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 90,000.
Corrective Action:
The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle briefly hesitated before returning to normal functionality. The contact later observed that the coolant reservoir was empty though it had been refilled the day before. The blank warning light was illuminated. The vehicle was taken to the dealer, who determined that coolant intrusion into the engine resulted in irreparable damage. The contact was informed that a replacement engine was required. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program 21N12. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 90,000.
Additional Notes:
The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle briefly hesitated before returning to normal functionality. The contact later observed that the coolant reservoir was empty though it had been refilled the day before. The blank warning light was illuminated. The vehicle was taken to the dealer, who determined that coolant intrusion into the engine resulted in irreparable damage. The contact was informed that a replacement engine was required. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program 21N12. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 90,000.
Mfg Campaign: 11632728
Recall Date: Dec 27, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Ford Fusion. The contact stated while driving 5-10 MPH, there was an abnormal thud coming from the vehicle. The contact stated that the vehicle failed to shift into drive or reverse. The contact looked underneath and around the vehicle but was unable to identify the cause of the failure. The vehicle was pushed to the side of the road by the neighbors. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 17V427000 (Power Train). The vehicle was towed to the local dealer, where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and confirmed there was no recall or warranty coverage on the vehicle. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 69,900.
Corrective Action:
The contact owns a 2017 Ford Fusion. The contact stated while driving 5-10 MPH, there was an abnormal thud coming from the vehicle. The contact stated that the vehicle failed to shift into drive or reverse. The contact looked underneath and around the vehicle but was unable to identify the cause of the failure. The vehicle was pushed to the side of the road by the neighbors. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 17V427000 (Power Train). The vehicle was towed to the local dealer, where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and confirmed there was no recall or warranty coverage on the vehicle. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 69,900.
Additional Notes:
The contact owns a 2017 Ford Fusion. The contact stated while driving 5-10 MPH, there was an abnormal thud coming from the vehicle. The contact stated that the vehicle failed to shift into drive or reverse. The contact looked underneath and around the vehicle but was unable to identify the cause of the failure. The vehicle was pushed to the side of the road by the neighbors. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 17V427000 (Power Train). The vehicle was towed to the local dealer, where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and confirmed there was no recall or warranty coverage on the vehicle. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 69,900.
Mfg Campaign: 11632116
Recall Date: Dec 23, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Fusion. The contact stated that the check engine warning light had been illuminated and that the hood of the vehicle was trembling while an abnormal sound came from the engine upon starting the vehicle. The contact also stated that while driving the vehicle at various speeds the engine would stall. The vehicle was able to restart. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was advised that the failure was attributed to coolant intrusion into cylinder 2 and that the entire engine would need to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 47,254.
Corrective Action:
The contact owns a 2017 Ford Fusion. The contact stated that the check engine warning light had been illuminated and that the hood of the vehicle was trembling while an abnormal sound came from the engine upon starting the vehicle. The contact also stated that while driving the vehicle at various speeds the engine would stall. The vehicle was able to restart. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was advised that the failure was attributed to coolant intrusion into cylinder 2 and that the entire engine would need to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 47,254.
Additional Notes:
The contact owns a 2017 Ford Fusion. The contact stated that the check engine warning light had been illuminated and that the hood of the vehicle was trembling while an abnormal sound came from the engine upon starting the vehicle. The contact also stated that while driving the vehicle at various speeds the engine would stall. The vehicle was able to restart. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was advised that the failure was attributed to coolant intrusion into cylinder 2 and that the entire engine would need to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 47,254.
Mfg Campaign: 11632152
Recall Date: Dec 23, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I have a 2017 Ford Fusion Sport. I bought my vehicle at 19,000 miles. At 34,000 Ford repaired my oil pan because it was leaking. My oil pan is now leaking again and it is at 98,000 miles. There is a recall for leaking oil pans for my year and engine type (2.7 ecoboost) my vehicle is not currently on the recall list however I feel it should be because it is abnormal to replace oil pans and gaskets this often. I've seen where Ford is now putting in metal oil pans to replace the plastic ones that have issues. My vehicle has this issue. What do I do to get it added to the recall list? My car is currently at Grimm's Automotive and I do not have a copy of the diagnostic but I can get it and submit it once I have it.
Corrective Action:
I have a 2017 Ford Fusion Sport. I bought my vehicle at 19,000 miles. At 34,000 Ford repaired my oil pan because it was leaking. My oil pan is now leaking again and it is at 98,000 miles. There is a recall for leaking oil pans for my year and engine type (2.7 ecoboost) my vehicle is not currently on the recall list however I feel it should be because it is abnormal to replace oil pans and gaskets this often. I've seen where Ford is now putting in metal oil pans to replace the plastic ones that have issues. My vehicle has this issue. What do I do to get it added to the recall list? My car is currently at Grimm's Automotive and I do not have a copy of the diagnostic but I can get it and submit it once I have it.
Additional Notes:
I have a 2017 Ford Fusion Sport. I bought my vehicle at 19,000 miles. At 34,000 Ford repaired my oil pan because it was leaking. My oil pan is now leaking again and it is at 98,000 miles. There is a recall for leaking oil pans for my year and engine type (2.7 ecoboost) my vehicle is not currently on the recall list however I feel it should be because it is abnormal to replace oil pans and gaskets this often. I've seen where Ford is now putting in metal oil pans to replace the plastic ones that have issues. My vehicle has this issue. What do I do to get it added to the recall list? My car is currently at Grimm's Automotive and I do not have a copy of the diagnostic but I can get it and submit it once I have it.
Mfg Campaign: 11631806
Recall Date: Dec 20, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Fusion. The contact stated while driving at various speeds, the vehicle failed to properly accelerate while depressing the accelerator pedal. The contact stated that the check engine warning light remained illuminated. The vehicle was taken to the local dealer who diagnosed that there was coolant intrusion into the cylinders and that the engine's long block needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 37,000.
Corrective Action:
The contact owns a 2017 Ford Fusion. The contact stated while driving at various speeds, the vehicle failed to properly accelerate while depressing the accelerator pedal. The contact stated that the check engine warning light remained illuminated. The vehicle was taken to the local dealer who diagnosed that there was coolant intrusion into the cylinders and that the engine's long block needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 37,000.
Additional Notes:
The contact owns a 2017 Ford Fusion. The contact stated while driving at various speeds, the vehicle failed to properly accelerate while depressing the accelerator pedal. The contact stated that the check engine warning light remained illuminated. The vehicle was taken to the local dealer who diagnosed that there was coolant intrusion into the cylinders and that the engine's long block needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 37,000.
Mfg Campaign: 11631647
Recall Date: Dec 19, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact’s son owns a 2017 Ford Fusion. The contact stated that his son attempted to start the vehicle and became aware that the engine was struggling to turn over. The check engine warning light illuminated and there was white smoke coming out of the exhaust. The contact checked under the hood and the coolant level was significantly low. The contact’s son left the vehicle parked. The local dealer was contacted; however, the vehicle was not taken to be diagnosed or repaired because the vehicle was out of warranty. The manufacturer was notified of the failure. The failure mileage was unknown.
Corrective Action:
The contact’s son owns a 2017 Ford Fusion. The contact stated that his son attempted to start the vehicle and became aware that the engine was struggling to turn over. The check engine warning light illuminated and there was white smoke coming out of the exhaust. The contact checked under the hood and the coolant level was significantly low. The contact’s son left the vehicle parked. The local dealer was contacted; however, the vehicle was not taken to be diagnosed or repaired because the vehicle was out of warranty. The manufacturer was notified of the failure. The failure mileage was unknown.
Additional Notes:
The contact’s son owns a 2017 Ford Fusion. The contact stated that his son attempted to start the vehicle and became aware that the engine was struggling to turn over. The check engine warning light illuminated and there was white smoke coming out of the exhaust. The contact checked under the hood and the coolant level was significantly low. The contact’s son left the vehicle parked. The local dealer was contacted; however, the vehicle was not taken to be diagnosed or repaired because the vehicle was out of warranty. The manufacturer was notified of the failure. The failure mileage was unknown.
Mfg Campaign: 11631390
Recall Date: Dec 18, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact’s son owns a 2017 Ford Fusion. The contact stated that his son attempted to start the vehicle and became aware that the engine was struggling to turn over. The check engine warning light illuminated and there was white smoke coming out of the exhaust. The contact checked under the hood and the coolant level was significantly low. The contact’s son left the vehicle parked. The local dealer was contacted; however, the vehicle was not taken to be diagnosed or repaired because the vehicle was out of warranty. The manufacturer was notified of the failure. The failure mileage was unknown.
Corrective Action:
The contact’s son owns a 2017 Ford Fusion. The contact stated that his son attempted to start the vehicle and became aware that the engine was struggling to turn over. The check engine warning light illuminated and there was white smoke coming out of the exhaust. The contact checked under the hood and the coolant level was significantly low. The contact’s son left the vehicle parked. The local dealer was contacted; however, the vehicle was not taken to be diagnosed or repaired because the vehicle was out of warranty. The manufacturer was notified of the failure. The failure mileage was unknown.
Additional Notes:
The contact’s son owns a 2017 Ford Fusion. The contact stated that his son attempted to start the vehicle and became aware that the engine was struggling to turn over. The check engine warning light illuminated and there was white smoke coming out of the exhaust. The contact checked under the hood and the coolant level was significantly low. The contact’s son left the vehicle parked. The local dealer was contacted; however, the vehicle was not taken to be diagnosed or repaired because the vehicle was out of warranty. The manufacturer was notified of the failure. The failure mileage was unknown.
Mfg Campaign: 11631390
Recall Date: Dec 18, 2024
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Stopped at red light. When removing pedal from brake car would not move forward. Made revving noise when has applied. Car would not move but was still running. Could not drive car afterwards. .
Corrective Action:
Stopped at red light. When removing pedal from brake car would not move forward. Made revving noise when has applied. Car would not move but was still running. Could not drive car afterwards. .
Additional Notes:
Stopped at red light. When removing pedal from brake car would not move forward. Made revving noise when has applied. Car would not move but was still running. Could not drive car afterwards. .
Mfg Campaign: 11631245
Recall Date: Dec 17, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Stopped at red light. When removing pedal from brake car would not move forward. Made revving noise when has applied. Car would not move but was still running. Could not drive car afterwards. .
Corrective Action:
Stopped at red light. When removing pedal from brake car would not move forward. Made revving noise when has applied. Car would not move but was still running. Could not drive car afterwards. .
Additional Notes:
Stopped at red light. When removing pedal from brake car would not move forward. Made revving noise when has applied. Car would not move but was still running. Could not drive car afterwards. .
Mfg Campaign: 11631245
Recall Date: Dec 17, 2024
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Stopped at red light. When removing pedal from brake car would not move forward. Made revving noise when has applied. Car would not move but was still running. Could not drive car afterwards. .
Corrective Action:
Stopped at red light. When removing pedal from brake car would not move forward. Made revving noise when has applied. Car would not move but was still running. Could not drive car afterwards. .
Additional Notes:
Stopped at red light. When removing pedal from brake car would not move forward. Made revving noise when has applied. Car would not move but was still running. Could not drive car afterwards. .
Mfg Campaign: 11631245
Recall Date: Dec 17, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Ford Fusion. The contact stated while accelerating from a complete stop at a traffic light, the vehicle hesitated to respond and then lurched forward while responding. The contact stated that the failure recurred several times while driving from a complete stop. Additionally, the contact stated that the failure occurred while reversing. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 17V427000 (Power Train). The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was approximately 93,000.
Corrective Action:
The contact owns a 2017 Ford Fusion. The contact stated while accelerating from a complete stop at a traffic light, the vehicle hesitated to respond and then lurched forward while responding. The contact stated that the failure recurred several times while driving from a complete stop. Additionally, the contact stated that the failure occurred while reversing. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 17V427000 (Power Train). The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was approximately 93,000.
Additional Notes:
The contact owns a 2017 Ford Fusion. The contact stated while accelerating from a complete stop at a traffic light, the vehicle hesitated to respond and then lurched forward while responding. The contact stated that the failure recurred several times while driving from a complete stop. Additionally, the contact stated that the failure occurred while reversing. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 17V427000 (Power Train). The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was approximately 93,000.
Mfg Campaign: 11630628
Recall Date: Dec 13, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
A defect in the head caused the vehicle to leak coolant into the cylinder and cause a rough running engine. It over heats and causes a possible fire issue
Corrective Action:
A defect in the head caused the vehicle to leak coolant into the cylinder and cause a rough running engine. It over heats and causes a possible fire issue
Additional Notes:
A defect in the head caused the vehicle to leak coolant into the cylinder and cause a rough running engine. It over heats and causes a possible fire issue
Mfg Campaign: 11630305
Recall Date: Dec 12, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Fusion. The contact stated that while driving, the vehicle failed to exceed 20 MPH, made an abnormal clunking sound, with an engine misfire while shuddering significantly. The contact stated that the failure persisted while driving. The check engine warning light was illuminated. The vehicle was towed to the dealer, where it was diagnosed with coolant intrusion in the engine block. The dealer determined that the engine needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and informed the contact that the vehicle could not be repaired under Ford Campaign Number: 21N12, because the campaign had expired. The failure mileage was approximately 47,500.
Corrective Action:
The contact owns a 2017 Ford Fusion. The contact stated that while driving, the vehicle failed to exceed 20 MPH, made an abnormal clunking sound, with an engine misfire while shuddering significantly. The contact stated that the failure persisted while driving. The check engine warning light was illuminated. The vehicle was towed to the dealer, where it was diagnosed with coolant intrusion in the engine block. The dealer determined that the engine needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and informed the contact that the vehicle could not be repaired under Ford Campaign Number: 21N12, because the campaign had expired. The failure mileage was approximately 47,500.
Additional Notes:
The contact owns a 2017 Ford Fusion. The contact stated that while driving, the vehicle failed to exceed 20 MPH, made an abnormal clunking sound, with an engine misfire while shuddering significantly. The contact stated that the failure persisted while driving. The check engine warning light was illuminated. The vehicle was towed to the dealer, where it was diagnosed with coolant intrusion in the engine block. The dealer determined that the engine needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and informed the contact that the vehicle could not be repaired under Ford Campaign Number: 21N12, because the campaign had expired. The failure mileage was approximately 47,500.
Mfg Campaign: 11630312
Recall Date: Dec 12, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Ford Fusion. The contact stated that while his son was driving 60 MPH and depressing on the accelerator pedal, the vehicle hesitated while responding and instead decelerated. The contact attempted to exit the highway however, the vehicle failed to respond as needed while attempting to merge over to the exit ramp. The vehicle was towed to the dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was 120,000.
Corrective Action:
The contact owns a 2017 Ford Fusion. The contact stated that while his son was driving 60 MPH and depressing on the accelerator pedal, the vehicle hesitated while responding and instead decelerated. The contact attempted to exit the highway however, the vehicle failed to respond as needed while attempting to merge over to the exit ramp. The vehicle was towed to the dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was 120,000.
Additional Notes:
The contact owns a 2017 Ford Fusion. The contact stated that while his son was driving 60 MPH and depressing on the accelerator pedal, the vehicle hesitated while responding and instead decelerated. The contact attempted to exit the highway however, the vehicle failed to respond as needed while attempting to merge over to the exit ramp. The vehicle was towed to the dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was 120,000.
Mfg Campaign: 11630147
Recall Date: Dec 11, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The 12v battery on my 2017 Fusion Energi titanium has failed every 6-10 months since buying the car new. Each failure is at best, inconvenient and expensive, however on multiple occasion it resulted a dangerous situation that compounded, knocking out fuses for components which manage power steering and other components. It was extremely difficult to pull over safely with my two young children and we were left stranded until we had a replacement battery delivered on the freeway. Ford knows this is a problem and says that it’s because the car is designed without a alternator and then changed the warranty coverage on the batteries from 3 to 2 years because of how much money they’ve been losing on replacements with warranty tolling.
Corrective Action:
The 12v battery on my 2017 Fusion Energi titanium has failed every 6-10 months since buying the car new. Each failure is at best, inconvenient and expensive, however on multiple occasion it resulted a dangerous situation that compounded, knocking out fuses for components which manage power steering and other components. It was extremely difficult to pull over safely with my two young children and we were left stranded until we had a replacement battery delivered on the freeway. Ford knows this is a problem and says that it’s because the car is designed without a alternator and then changed the warranty coverage on the batteries from 3 to 2 years because of how much money they’ve been losing on replacements with warranty tolling.
Additional Notes:
The 12v battery on my 2017 Fusion Energi titanium has failed every 6-10 months since buying the car new. Each failure is at best, inconvenient and expensive, however on multiple occasion it resulted a dangerous situation that compounded, knocking out fuses for components which manage power steering and other components. It was extremely difficult to pull over safely with my two young children and we were left stranded until we had a replacement battery delivered on the freeway. Ford knows this is a problem and says that it’s because the car is designed without a alternator and then changed the warranty coverage on the batteries from 3 to 2 years because of how much money they’ve been losing on replacements with warranty tolling.
Mfg Campaign: 11630232
Recall Date: Dec 11, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I have brought our Truck and our Car to the dealer several times and had other service that I paid for completed and they refuse to perform Recall 20C19 I have attempted to contact Ford and they have refused to respond to my concern. Bell Rd Ford is the dealer I brought it to.
Corrective Action:
I have brought our Truck and our Car to the dealer several times and had other service that I paid for completed and they refuse to perform Recall 20C19 I have attempted to contact Ford and they have refused to respond to my concern. Bell Rd Ford is the dealer I brought it to.
Additional Notes:
I have brought our Truck and our Car to the dealer several times and had other service that I paid for completed and they refuse to perform Recall 20C19 I have attempted to contact Ford and they have refused to respond to my concern. Bell Rd Ford is the dealer I brought it to.
Mfg Campaign: 11630235
Recall Date: Dec 11, 2024
Ford Motor Company
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:BEARINGS/BUSHINGS
Potential Consequences:
The contact owns a 2017 Ford Fusion. The contact stated while the vehicle was parked, the contact moved the gear shift rotary dial to drive(D), but the vehicle failed to respond, and the gear shift rotary dial moved back to park(P). The power train warning light was illuminated. The vehicle was towed to the dealer, where it was diagnosed that the transmission shifter cable bushing had failed and needed to be replaced. The vehicle was repaired; however, the failure persisted. The contact stated that upon opening the hood and pushing the transmission shifter cable bushing back into the normal position, the vehicle responded as needed. The vehicle was driven to the residence. The vehicle was then taken to the dealer to be diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Corrective Action:
The contact owns a 2017 Ford Fusion. The contact stated while the vehicle was parked, the contact moved the gear shift rotary dial to drive(D), but the vehicle failed to respond, and the gear shift rotary dial moved back to park(P). The power train warning light was illuminated. The vehicle was towed to the dealer, where it was diagnosed that the transmission shifter cable bushing had failed and needed to be replaced. The vehicle was repaired; however, the failure persisted. The contact stated that upon opening the hood and pushing the transmission shifter cable bushing back into the normal position, the vehicle responded as needed. The vehicle was driven to the residence. The vehicle was then taken to the dealer to be diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Additional Notes:
The contact owns a 2017 Ford Fusion. The contact stated while the vehicle was parked, the contact moved the gear shift rotary dial to drive(D), but the vehicle failed to respond, and the gear shift rotary dial moved back to park(P). The power train warning light was illuminated. The vehicle was towed to the dealer, where it was diagnosed that the transmission shifter cable bushing had failed and needed to be replaced. The vehicle was repaired; however, the failure persisted. The contact stated that upon opening the hood and pushing the transmission shifter cable bushing back into the normal position, the vehicle responded as needed. The vehicle was driven to the residence. The vehicle was then taken to the dealer to be diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Mfg Campaign: 11629670
Recall Date: Dec 9, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The engine died and the car shut off in the middle of trying to drive the car. All maintenance has been done on time, all recalls have been done but one (brake line hose) which was scheduled to be repaired. The car is a 2017 with 128k miles on the engine and I did NOT get any engine light notifications to indicate anything was wrong prior to the engine dying. This is a major safety concern especially since no indication lights were displayed prior to the issue.
Corrective Action:
The engine died and the car shut off in the middle of trying to drive the car. All maintenance has been done on time, all recalls have been done but one (brake line hose) which was scheduled to be repaired. The car is a 2017 with 128k miles on the engine and I did NOT get any engine light notifications to indicate anything was wrong prior to the engine dying. This is a major safety concern especially since no indication lights were displayed prior to the issue.
Additional Notes:
The engine died and the car shut off in the middle of trying to drive the car. All maintenance has been done on time, all recalls have been done but one (brake line hose) which was scheduled to be repaired. The car is a 2017 with 128k miles on the engine and I did NOT get any engine light notifications to indicate anything was wrong prior to the engine dying. This is a major safety concern especially since no indication lights were displayed prior to the issue.
Mfg Campaign: 11628606
Recall Date: Dec 3, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I was pulling out of tractor supply and it felt like I hit a hole . There was a hard clunk . I tried to go but all that happened is car would rev. I looked down and seen car was now in park it had jumped gears There was nothing in the road that I could have hit .since then car has been hard shifting and yesterday on my way to work car would not accelerate so I pulled over and now the car won’t even start .
Corrective Action:
I was pulling out of tractor supply and it felt like I hit a hole . There was a hard clunk . I tried to go but all that happened is car would rev. I looked down and seen car was now in park it had jumped gears There was nothing in the road that I could have hit .since then car has been hard shifting and yesterday on my way to work car would not accelerate so I pulled over and now the car won’t even start .
Additional Notes:
I was pulling out of tractor supply and it felt like I hit a hole . There was a hard clunk . I tried to go but all that happened is car would rev. I looked down and seen car was now in park it had jumped gears There was nothing in the road that I could have hit .since then car has been hard shifting and yesterday on my way to work car would not accelerate so I pulled over and now the car won’t even start .
Mfg Campaign: 11628205
Recall Date: Dec 2, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Ford Fusion. The contact stated after placing the vehicle in park with the ignition running, the contact then shifted to drive however, the vehicle failed to respond as needed. The shifter system failure message was displayed. The contact stated that the vehicle was inspected, and the contact was informed that the drive belt was loose. The drive belt was tightened. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the shifter cable bushing had disconnected and the bushing missing. The vehicle was repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 169,359.
Corrective Action:
The contact owns a 2017 Ford Fusion. The contact stated after placing the vehicle in park with the ignition running, the contact then shifted to drive however, the vehicle failed to respond as needed. The shifter system failure message was displayed. The contact stated that the vehicle was inspected, and the contact was informed that the drive belt was loose. The drive belt was tightened. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the shifter cable bushing had disconnected and the bushing missing. The vehicle was repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 169,359.
Additional Notes:
The contact owns a 2017 Ford Fusion. The contact stated after placing the vehicle in park with the ignition running, the contact then shifted to drive however, the vehicle failed to respond as needed. The shifter system failure message was displayed. The contact stated that the vehicle was inspected, and the contact was informed that the drive belt was loose. The drive belt was tightened. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the shifter cable bushing had disconnected and the bushing missing. The vehicle was repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 169,359.
Mfg Campaign: 11627543
Recall Date: Nov 26, 2024
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Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury