Complaints & Recalls
Consumer Complaints
637 ComplaintsFord Motor Company
Defect Description:
STEERING
Potential Consequences:
while the car was in neutral tow mode, being towed behind a motorhome, the steering wheels went onto a 'death wobble'. This was after turning left onto an on ramp. Traveling 5mph. Stopped immediately. Started to slowly move forward and it appeared the problem has corrected. Towed fine after that. However, the vehicle has lost power steering. I have noticed from the forums that this has been happening more frequently.
Corrective Action:
while the car was in neutral tow mode, being towed behind a motorhome, the steering wheels went onto a 'death wobble'. This was after turning left onto an on ramp. Traveling 5mph. Stopped immediately. Started to slowly move forward and it appeared the problem has corrected. Towed fine after that. However, the vehicle has lost power steering. I have noticed from the forums that this has been happening more frequently.
Additional Notes:
while the car was in neutral tow mode, being towed behind a motorhome, the steering wheels went onto a 'death wobble'. This was after turning left onto an on ramp. Traveling 5mph. Stopped immediately. Started to slowly move forward and it appeared the problem has corrected. Towed fine after that. However, the vehicle has lost power steering. I have noticed from the forums that this has been happening more frequently.
Mfg Campaign: 11594724
Recall Date: Jun 17, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
On June 13th 2024 my Maverick suddenly lost power and all lights on dashboard lit up. Apparently this has been documented by others, and vehicle then went into LIMP MODE and was not responding to accelator pedal properly and would not move beyond 30mph. Engine light is still on, and my Ford App shows 3 messages: 1. SERVICE ENGINE SOON 2. POWERTRAIN SYSTEM FAILURE 3. COLLISION AVOIDANCE UNAVAILABLE
Corrective Action:
On June 13th 2024 my Maverick suddenly lost power and all lights on dashboard lit up. Apparently this has been documented by others, and vehicle then went into LIMP MODE and was not responding to accelator pedal properly and would not move beyond 30mph. Engine light is still on, and my Ford App shows 3 messages: 1. SERVICE ENGINE SOON 2. POWERTRAIN SYSTEM FAILURE 3. COLLISION AVOIDANCE UNAVAILABLE
Additional Notes:
On June 13th 2024 my Maverick suddenly lost power and all lights on dashboard lit up. Apparently this has been documented by others, and vehicle then went into LIMP MODE and was not responding to accelator pedal properly and would not move beyond 30mph. Engine light is still on, and my Ford App shows 3 messages: 1. SERVICE ENGINE SOON 2. POWERTRAIN SYSTEM FAILURE 3. COLLISION AVOIDANCE UNAVAILABLE
Mfg Campaign: 11594322
Recall Date: Jun 14, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Lost engine power while driving. Only had electric power and could not accelerate to get out of the way of traffic. Able to use hazard lights and coast to safety. Turned off everything and turn on again, only to go a block and it did it again. Service engine alert came on.
Corrective Action:
Lost engine power while driving. Only had electric power and could not accelerate to get out of the way of traffic. Able to use hazard lights and coast to safety. Turned off everything and turn on again, only to go a block and it did it again. Service engine alert came on.
Additional Notes:
Lost engine power while driving. Only had electric power and could not accelerate to get out of the way of traffic. Able to use hazard lights and coast to safety. Turned off everything and turn on again, only to go a block and it did it again. Service engine alert came on.
Mfg Campaign: 11593908
Recall Date: Jun 12, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I was driving on the highway at about 65 MPH. Without warning, the vehicle dashboard displayed “Selected Gear Will Engage at Lower Speed,” the vehicle shifted itself to neutral, the accelerator pedal stopped responding, and the vehicle began coasting to a stop. I had to avoid high speed highway traffic to make it to the side of the road. When I had slowed to about 5 MPH, the vehicle forcibly shifted to park, and engaged the parking brake on its own — causing an abrupt stop. I could not shift out of park. The check engine light, wrench icon, traction icon all illuminated, the chime sounded and a series of errors displayed: “Service Advance Trac” “Collision Prevention Unavailable” “Hill Start Unavailable” “Service Engine Soon” among others. After power cycling the vehicle, the warning messages and icons remained, but I could shift into drive. However, the vehicle wouldn’t travel above 30 MPH, and seemed to accelerate on its on, as if it were on cruise control set at 30 MPH. Abruptly stopping on the highway is very dangerous, and could have caused a serious accident. Unless there is a catastrophic failure (which there wasn’t) the vehicle should never uncontrollably stop, especially on the freeway.
Corrective Action:
I was driving on the highway at about 65 MPH. Without warning, the vehicle dashboard displayed “Selected Gear Will Engage at Lower Speed,” the vehicle shifted itself to neutral, the accelerator pedal stopped responding, and the vehicle began coasting to a stop. I had to avoid high speed highway traffic to make it to the side of the road. When I had slowed to about 5 MPH, the vehicle forcibly shifted to park, and engaged the parking brake on its own — causing an abrupt stop. I could not shift out of park. The check engine light, wrench icon, traction icon all illuminated, the chime sounded and a series of errors displayed: “Service Advance Trac” “Collision Prevention Unavailable” “Hill Start Unavailable” “Service Engine Soon” among others. After power cycling the vehicle, the warning messages and icons remained, but I could shift into drive. However, the vehicle wouldn’t travel above 30 MPH, and seemed to accelerate on its on, as if it were on cruise control set at 30 MPH. Abruptly stopping on the highway is very dangerous, and could have caused a serious accident. Unless there is a catastrophic failure (which there wasn’t) the vehicle should never uncontrollably stop, especially on the freeway.
Additional Notes:
I was driving on the highway at about 65 MPH. Without warning, the vehicle dashboard displayed “Selected Gear Will Engage at Lower Speed,” the vehicle shifted itself to neutral, the accelerator pedal stopped responding, and the vehicle began coasting to a stop. I had to avoid high speed highway traffic to make it to the side of the road. When I had slowed to about 5 MPH, the vehicle forcibly shifted to park, and engaged the parking brake on its own — causing an abrupt stop. I could not shift out of park. The check engine light, wrench icon, traction icon all illuminated, the chime sounded and a series of errors displayed: “Service Advance Trac” “Collision Prevention Unavailable” “Hill Start Unavailable” “Service Engine Soon” among others. After power cycling the vehicle, the warning messages and icons remained, but I could shift into drive. However, the vehicle wouldn’t travel above 30 MPH, and seemed to accelerate on its on, as if it were on cruise control set at 30 MPH. Abruptly stopping on the highway is very dangerous, and could have caused a serious accident. Unless there is a catastrophic failure (which there wasn’t) the vehicle should never uncontrollably stop, especially on the freeway.
Mfg Campaign: 11593370
Recall Date: Jun 10, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I was driving on the highway at about 65 MPH. Without warning, the vehicle dashboard displayed “Selected Gear Will Engage at Lower Speed,” the vehicle shifted itself to neutral, the accelerator pedal stopped responding, and the vehicle began coasting to a stop. I had to avoid high speed highway traffic to make it to the side of the road. When I had slowed to about 5 MPH, the vehicle forcibly shifted to park, and engaged the parking brake on its own — causing an abrupt stop. I could not shift out of park. The check engine light, wrench icon, traction icon all illuminated, the chime sounded and a series of errors displayed: “Service Advance Trac” “Collision Prevention Unavailable” “Hill Start Unavailable” “Service Engine Soon” among others. After power cycling the vehicle, the warning messages and icons remained, but I could shift into drive. However, the vehicle wouldn’t travel above 30 MPH, and seemed to accelerate on its on, as if it were on cruise control set at 30 MPH. Abruptly stopping on the highway is very dangerous, and could have caused a serious accident. Unless there is a catastrophic failure (which there wasn’t) the vehicle should never uncontrollably stop, especially on the freeway.
Corrective Action:
I was driving on the highway at about 65 MPH. Without warning, the vehicle dashboard displayed “Selected Gear Will Engage at Lower Speed,” the vehicle shifted itself to neutral, the accelerator pedal stopped responding, and the vehicle began coasting to a stop. I had to avoid high speed highway traffic to make it to the side of the road. When I had slowed to about 5 MPH, the vehicle forcibly shifted to park, and engaged the parking brake on its own — causing an abrupt stop. I could not shift out of park. The check engine light, wrench icon, traction icon all illuminated, the chime sounded and a series of errors displayed: “Service Advance Trac” “Collision Prevention Unavailable” “Hill Start Unavailable” “Service Engine Soon” among others. After power cycling the vehicle, the warning messages and icons remained, but I could shift into drive. However, the vehicle wouldn’t travel above 30 MPH, and seemed to accelerate on its on, as if it were on cruise control set at 30 MPH. Abruptly stopping on the highway is very dangerous, and could have caused a serious accident. Unless there is a catastrophic failure (which there wasn’t) the vehicle should never uncontrollably stop, especially on the freeway.
Additional Notes:
I was driving on the highway at about 65 MPH. Without warning, the vehicle dashboard displayed “Selected Gear Will Engage at Lower Speed,” the vehicle shifted itself to neutral, the accelerator pedal stopped responding, and the vehicle began coasting to a stop. I had to avoid high speed highway traffic to make it to the side of the road. When I had slowed to about 5 MPH, the vehicle forcibly shifted to park, and engaged the parking brake on its own — causing an abrupt stop. I could not shift out of park. The check engine light, wrench icon, traction icon all illuminated, the chime sounded and a series of errors displayed: “Service Advance Trac” “Collision Prevention Unavailable” “Hill Start Unavailable” “Service Engine Soon” among others. After power cycling the vehicle, the warning messages and icons remained, but I could shift into drive. However, the vehicle wouldn’t travel above 30 MPH, and seemed to accelerate on its on, as if it were on cruise control set at 30 MPH. Abruptly stopping on the highway is very dangerous, and could have caused a serious accident. Unless there is a catastrophic failure (which there wasn’t) the vehicle should never uncontrollably stop, especially on the freeway.
Mfg Campaign: 11593370
Recall Date: Jun 10, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Friday 6/7 I was driving my 2022 Ford Maverick at night and suddenly with no warning the dash went dark, there was a grinding noise and the truck completely shut down - engine, electrical, lights, everything. Luckily, I was on a residential street and was able to get it off the road because the flashers would not work. My safety was definitely put at risk - I was in a totally disabled truck on the side of the road after dark with no working lights of any kind, including emergency flashers. There were no warning lights in the truck prior to shut down, and no messages received via FordPass at that time - the Ford app actually showed all systems as "good". I had the truck towed to the Ford dealer that same night. Saturday morning 6/8 I received a message via the Ford App "Remote features disabled to preserve battery". Monday morning 6/10 I received a message via the Ford App "Service Engine Soon Warning". All while the truck is sitting in the dealer service lot. Background - Another ongoing issue - 3 times in the last month - May 3, May 8, and the morning of June 7th - I've been stranded and had to call AAA to come and jumpstart the truck - all 3 instances I was running errands, would shut the truck off to run in a store only to come out and the truck is totally dead. When it happened on May 8th, I received a warning via the Ford App "Service Engine Soon Warning" and took it into the Ford Service center on May 9th.
Corrective Action:
Friday 6/7 I was driving my 2022 Ford Maverick at night and suddenly with no warning the dash went dark, there was a grinding noise and the truck completely shut down - engine, electrical, lights, everything. Luckily, I was on a residential street and was able to get it off the road because the flashers would not work. My safety was definitely put at risk - I was in a totally disabled truck on the side of the road after dark with no working lights of any kind, including emergency flashers. There were no warning lights in the truck prior to shut down, and no messages received via FordPass at that time - the Ford app actually showed all systems as "good". I had the truck towed to the Ford dealer that same night. Saturday morning 6/8 I received a message via the Ford App "Remote features disabled to preserve battery". Monday morning 6/10 I received a message via the Ford App "Service Engine Soon Warning". All while the truck is sitting in the dealer service lot. Background - Another ongoing issue - 3 times in the last month - May 3, May 8, and the morning of June 7th - I've been stranded and had to call AAA to come and jumpstart the truck - all 3 instances I was running errands, would shut the truck off to run in a store only to come out and the truck is totally dead. When it happened on May 8th, I received a warning via the Ford App "Service Engine Soon Warning" and took it into the Ford Service center on May 9th.
Additional Notes:
Friday 6/7 I was driving my 2022 Ford Maverick at night and suddenly with no warning the dash went dark, there was a grinding noise and the truck completely shut down - engine, electrical, lights, everything. Luckily, I was on a residential street and was able to get it off the road because the flashers would not work. My safety was definitely put at risk - I was in a totally disabled truck on the side of the road after dark with no working lights of any kind, including emergency flashers. There were no warning lights in the truck prior to shut down, and no messages received via FordPass at that time - the Ford app actually showed all systems as "good". I had the truck towed to the Ford dealer that same night. Saturday morning 6/8 I received a message via the Ford App "Remote features disabled to preserve battery". Monday morning 6/10 I received a message via the Ford App "Service Engine Soon Warning". All while the truck is sitting in the dealer service lot. Background - Another ongoing issue - 3 times in the last month - May 3, May 8, and the morning of June 7th - I've been stranded and had to call AAA to come and jumpstart the truck - all 3 instances I was running errands, would shut the truck off to run in a store only to come out and the truck is totally dead. When it happened on May 8th, I received a warning via the Ford App "Service Engine Soon Warning" and took it into the Ford Service center on May 9th.
Mfg Campaign: 11593564
Recall Date: Jun 10, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Friday 6/7 I was driving my 2022 Ford Maverick at night and suddenly with no warning the dash went dark, there was a grinding noise and the truck completely shut down - engine, electrical, lights, everything. Luckily, I was on a residential street and was able to get it off the road because the flashers would not work. My safety was definitely put at risk - I was in a totally disabled truck on the side of the road after dark with no working lights of any kind, including emergency flashers. There were no warning lights in the truck prior to shut down, and no messages received via FordPass at that time - the Ford app actually showed all systems as "good". I had the truck towed to the Ford dealer that same night. Saturday morning 6/8 I received a message via the Ford App "Remote features disabled to preserve battery". Monday morning 6/10 I received a message via the Ford App "Service Engine Soon Warning". All while the truck is sitting in the dealer service lot. Background - Another ongoing issue - 3 times in the last month - May 3, May 8, and the morning of June 7th - I've been stranded and had to call AAA to come and jumpstart the truck - all 3 instances I was running errands, would shut the truck off to run in a store only to come out and the truck is totally dead. When it happened on May 8th, I received a warning via the Ford App "Service Engine Soon Warning" and took it into the Ford Service center on May 9th.
Corrective Action:
Friday 6/7 I was driving my 2022 Ford Maverick at night and suddenly with no warning the dash went dark, there was a grinding noise and the truck completely shut down - engine, electrical, lights, everything. Luckily, I was on a residential street and was able to get it off the road because the flashers would not work. My safety was definitely put at risk - I was in a totally disabled truck on the side of the road after dark with no working lights of any kind, including emergency flashers. There were no warning lights in the truck prior to shut down, and no messages received via FordPass at that time - the Ford app actually showed all systems as "good". I had the truck towed to the Ford dealer that same night. Saturday morning 6/8 I received a message via the Ford App "Remote features disabled to preserve battery". Monday morning 6/10 I received a message via the Ford App "Service Engine Soon Warning". All while the truck is sitting in the dealer service lot. Background - Another ongoing issue - 3 times in the last month - May 3, May 8, and the morning of June 7th - I've been stranded and had to call AAA to come and jumpstart the truck - all 3 instances I was running errands, would shut the truck off to run in a store only to come out and the truck is totally dead. When it happened on May 8th, I received a warning via the Ford App "Service Engine Soon Warning" and took it into the Ford Service center on May 9th.
Additional Notes:
Friday 6/7 I was driving my 2022 Ford Maverick at night and suddenly with no warning the dash went dark, there was a grinding noise and the truck completely shut down - engine, electrical, lights, everything. Luckily, I was on a residential street and was able to get it off the road because the flashers would not work. My safety was definitely put at risk - I was in a totally disabled truck on the side of the road after dark with no working lights of any kind, including emergency flashers. There were no warning lights in the truck prior to shut down, and no messages received via FordPass at that time - the Ford app actually showed all systems as "good". I had the truck towed to the Ford dealer that same night. Saturday morning 6/8 I received a message via the Ford App "Remote features disabled to preserve battery". Monday morning 6/10 I received a message via the Ford App "Service Engine Soon Warning". All while the truck is sitting in the dealer service lot. Background - Another ongoing issue - 3 times in the last month - May 3, May 8, and the morning of June 7th - I've been stranded and had to call AAA to come and jumpstart the truck - all 3 instances I was running errands, would shut the truck off to run in a store only to come out and the truck is totally dead. When it happened on May 8th, I received a warning via the Ford App "Service Engine Soon Warning" and took it into the Ford Service center on May 9th.
Mfg Campaign: 11593564
Recall Date: Jun 10, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I got recall notices in the mail in May. Unfortunately Ford of Kirkland (WA) Could not schedule me for an update until July 25th, that is their first opening because of all the recalls. On [XXX], 2024 at [XXX] I was traveling NW on [XXX] from Yakima WA to Ellensburg WA. I was traveling about 75 mph when the car shifted itself to a lower gear, then lights started flashing all over the dash for numerous things. the monitor stated something about low gear, service engine light on, diagnostic was being run, all in a matter of seconds. As I was looking to see if I could get over the truck's collision brakes activated even though there was no one in front of me. I lurched forward while my truck was slamming on the brakes out of the blue. I managed to make it to the side of the highway and shut off the truck. If anyone had been behind me they would have slammed right into me. This would have been a high speed rear end collision and I as well as others could easily have been killed! This was needless to say, terrifying! A tow truck came and towed the truck to Valley Ford in Yakima WA, I haven't yet heard what the analysis of this total system failure was. I waited in the truck for an hour for a tow along side a very busy highway with numerous large semi's passing me less that a couple feet from the driver's side where I was seated. This should NEVER happen to anyone. Ford cannot manufacture a vehicle that is this inherently dangerous! It's just a miracle no one was right behind me or there would have been major injuries, and it would not have been my fault, or their fault. It would have been Ford's fault! These trucks need to be taken off the roads. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I got recall notices in the mail in May. Unfortunately Ford of Kirkland (WA) Could not schedule me for an update until July 25th, that is their first opening because of all the recalls. On [XXX], 2024 at [XXX] I was traveling NW on [XXX] from Yakima WA to Ellensburg WA. I was traveling about 75 mph when the car shifted itself to a lower gear, then lights started flashing all over the dash for numerous things. the monitor stated something about low gear, service engine light on, diagnostic was being run, all in a matter of seconds. As I was looking to see if I could get over the truck's collision brakes activated even though there was no one in front of me. I lurched forward while my truck was slamming on the brakes out of the blue. I managed to make it to the side of the highway and shut off the truck. If anyone had been behind me they would have slammed right into me. This would have been a high speed rear end collision and I as well as others could easily have been killed! This was needless to say, terrifying! A tow truck came and towed the truck to Valley Ford in Yakima WA, I haven't yet heard what the analysis of this total system failure was. I waited in the truck for an hour for a tow along side a very busy highway with numerous large semi's passing me less that a couple feet from the driver's side where I was seated. This should NEVER happen to anyone. Ford cannot manufacture a vehicle that is this inherently dangerous! It's just a miracle no one was right behind me or there would have been major injuries, and it would not have been my fault, or their fault. It would have been Ford's fault! These trucks need to be taken off the roads. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I got recall notices in the mail in May. Unfortunately Ford of Kirkland (WA) Could not schedule me for an update until July 25th, that is their first opening because of all the recalls. On [XXX], 2024 at [XXX] I was traveling NW on [XXX] from Yakima WA to Ellensburg WA. I was traveling about 75 mph when the car shifted itself to a lower gear, then lights started flashing all over the dash for numerous things. the monitor stated something about low gear, service engine light on, diagnostic was being run, all in a matter of seconds. As I was looking to see if I could get over the truck's collision brakes activated even though there was no one in front of me. I lurched forward while my truck was slamming on the brakes out of the blue. I managed to make it to the side of the highway and shut off the truck. If anyone had been behind me they would have slammed right into me. This would have been a high speed rear end collision and I as well as others could easily have been killed! This was needless to say, terrifying! A tow truck came and towed the truck to Valley Ford in Yakima WA, I haven't yet heard what the analysis of this total system failure was. I waited in the truck for an hour for a tow along side a very busy highway with numerous large semi's passing me less that a couple feet from the driver's side where I was seated. This should NEVER happen to anyone. Ford cannot manufacture a vehicle that is this inherently dangerous! It's just a miracle no one was right behind me or there would have been major injuries, and it would not have been my fault, or their fault. It would have been Ford's fault! These trucks need to be taken off the roads. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11593311
Recall Date: Jun 9, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I got recall notices in the mail in May. Unfortunately Ford of Kirkland (WA) Could not schedule me for an update until July 25th, that is their first opening because of all the recalls. On [XXX], 2024 at [XXX] I was traveling NW on [XXX] from Yakima WA to Ellensburg WA. I was traveling about 75 mph when the car shifted itself to a lower gear, then lights started flashing all over the dash for numerous things. the monitor stated something about low gear, service engine light on, diagnostic was being run, all in a matter of seconds. As I was looking to see if I could get over the truck's collision brakes activated even though there was no one in front of me. I lurched forward while my truck was slamming on the brakes out of the blue. I managed to make it to the side of the highway and shut off the truck. If anyone had been behind me they would have slammed right into me. This would have been a high speed rear end collision and I as well as others could easily have been killed! This was needless to say, terrifying! A tow truck came and towed the truck to Valley Ford in Yakima WA, I haven't yet heard what the analysis of this total system failure was. I waited in the truck for an hour for a tow along side a very busy highway with numerous large semi's passing me less that a couple feet from the driver's side where I was seated. This should NEVER happen to anyone. Ford cannot manufacture a vehicle that is this inherently dangerous! It's just a miracle no one was right behind me or there would have been major injuries, and it would not have been my fault, or their fault. It would have been Ford's fault! These trucks need to be taken off the roads. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I got recall notices in the mail in May. Unfortunately Ford of Kirkland (WA) Could not schedule me for an update until July 25th, that is their first opening because of all the recalls. On [XXX], 2024 at [XXX] I was traveling NW on [XXX] from Yakima WA to Ellensburg WA. I was traveling about 75 mph when the car shifted itself to a lower gear, then lights started flashing all over the dash for numerous things. the monitor stated something about low gear, service engine light on, diagnostic was being run, all in a matter of seconds. As I was looking to see if I could get over the truck's collision brakes activated even though there was no one in front of me. I lurched forward while my truck was slamming on the brakes out of the blue. I managed to make it to the side of the highway and shut off the truck. If anyone had been behind me they would have slammed right into me. This would have been a high speed rear end collision and I as well as others could easily have been killed! This was needless to say, terrifying! A tow truck came and towed the truck to Valley Ford in Yakima WA, I haven't yet heard what the analysis of this total system failure was. I waited in the truck for an hour for a tow along side a very busy highway with numerous large semi's passing me less that a couple feet from the driver's side where I was seated. This should NEVER happen to anyone. Ford cannot manufacture a vehicle that is this inherently dangerous! It's just a miracle no one was right behind me or there would have been major injuries, and it would not have been my fault, or their fault. It would have been Ford's fault! These trucks need to be taken off the roads. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I got recall notices in the mail in May. Unfortunately Ford of Kirkland (WA) Could not schedule me for an update until July 25th, that is their first opening because of all the recalls. On [XXX], 2024 at [XXX] I was traveling NW on [XXX] from Yakima WA to Ellensburg WA. I was traveling about 75 mph when the car shifted itself to a lower gear, then lights started flashing all over the dash for numerous things. the monitor stated something about low gear, service engine light on, diagnostic was being run, all in a matter of seconds. As I was looking to see if I could get over the truck's collision brakes activated even though there was no one in front of me. I lurched forward while my truck was slamming on the brakes out of the blue. I managed to make it to the side of the highway and shut off the truck. If anyone had been behind me they would have slammed right into me. This would have been a high speed rear end collision and I as well as others could easily have been killed! This was needless to say, terrifying! A tow truck came and towed the truck to Valley Ford in Yakima WA, I haven't yet heard what the analysis of this total system failure was. I waited in the truck for an hour for a tow along side a very busy highway with numerous large semi's passing me less that a couple feet from the driver's side where I was seated. This should NEVER happen to anyone. Ford cannot manufacture a vehicle that is this inherently dangerous! It's just a miracle no one was right behind me or there would have been major injuries, and it would not have been my fault, or their fault. It would have been Ford's fault! These trucks need to be taken off the roads. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11593311
Recall Date: Jun 9, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I got recall notices in the mail in May. Unfortunately Ford of Kirkland (WA) Could not schedule me for an update until July 25th, that is their first opening because of all the recalls. On [XXX], 2024 at [XXX] I was traveling NW on [XXX] from Yakima WA to Ellensburg WA. I was traveling about 75 mph when the car shifted itself to a lower gear, then lights started flashing all over the dash for numerous things. the monitor stated something about low gear, service engine light on, diagnostic was being run, all in a matter of seconds. As I was looking to see if I could get over the truck's collision brakes activated even though there was no one in front of me. I lurched forward while my truck was slamming on the brakes out of the blue. I managed to make it to the side of the highway and shut off the truck. If anyone had been behind me they would have slammed right into me. This would have been a high speed rear end collision and I as well as others could easily have been killed! This was needless to say, terrifying! A tow truck came and towed the truck to Valley Ford in Yakima WA, I haven't yet heard what the analysis of this total system failure was. I waited in the truck for an hour for a tow along side a very busy highway with numerous large semi's passing me less that a couple feet from the driver's side where I was seated. This should NEVER happen to anyone. Ford cannot manufacture a vehicle that is this inherently dangerous! It's just a miracle no one was right behind me or there would have been major injuries, and it would not have been my fault, or their fault. It would have been Ford's fault! These trucks need to be taken off the roads. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I got recall notices in the mail in May. Unfortunately Ford of Kirkland (WA) Could not schedule me for an update until July 25th, that is their first opening because of all the recalls. On [XXX], 2024 at [XXX] I was traveling NW on [XXX] from Yakima WA to Ellensburg WA. I was traveling about 75 mph when the car shifted itself to a lower gear, then lights started flashing all over the dash for numerous things. the monitor stated something about low gear, service engine light on, diagnostic was being run, all in a matter of seconds. As I was looking to see if I could get over the truck's collision brakes activated even though there was no one in front of me. I lurched forward while my truck was slamming on the brakes out of the blue. I managed to make it to the side of the highway and shut off the truck. If anyone had been behind me they would have slammed right into me. This would have been a high speed rear end collision and I as well as others could easily have been killed! This was needless to say, terrifying! A tow truck came and towed the truck to Valley Ford in Yakima WA, I haven't yet heard what the analysis of this total system failure was. I waited in the truck for an hour for a tow along side a very busy highway with numerous large semi's passing me less that a couple feet from the driver's side where I was seated. This should NEVER happen to anyone. Ford cannot manufacture a vehicle that is this inherently dangerous! It's just a miracle no one was right behind me or there would have been major injuries, and it would not have been my fault, or their fault. It would have been Ford's fault! These trucks need to be taken off the roads. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I got recall notices in the mail in May. Unfortunately Ford of Kirkland (WA) Could not schedule me for an update until July 25th, that is their first opening because of all the recalls. On [XXX], 2024 at [XXX] I was traveling NW on [XXX] from Yakima WA to Ellensburg WA. I was traveling about 75 mph when the car shifted itself to a lower gear, then lights started flashing all over the dash for numerous things. the monitor stated something about low gear, service engine light on, diagnostic was being run, all in a matter of seconds. As I was looking to see if I could get over the truck's collision brakes activated even though there was no one in front of me. I lurched forward while my truck was slamming on the brakes out of the blue. I managed to make it to the side of the highway and shut off the truck. If anyone had been behind me they would have slammed right into me. This would have been a high speed rear end collision and I as well as others could easily have been killed! This was needless to say, terrifying! A tow truck came and towed the truck to Valley Ford in Yakima WA, I haven't yet heard what the analysis of this total system failure was. I waited in the truck for an hour for a tow along side a very busy highway with numerous large semi's passing me less that a couple feet from the driver's side where I was seated. This should NEVER happen to anyone. Ford cannot manufacture a vehicle that is this inherently dangerous! It's just a miracle no one was right behind me or there would have been major injuries, and it would not have been my fault, or their fault. It would have been Ford's fault! These trucks need to be taken off the roads. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11593311
Recall Date: Jun 9, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Was driving at 60 mph, without warning vehicle displayed error with power train module and shifted in to neutral. Vehicle lost engine power and would not respond. Vehicle would not shift into drive, pressing on accelerator pedal did nothing. Without warning vehicle shifted itself into park very abruptly. Could not shift into drive or low drive. Turned vehicle off and the. back on, vehicle would shift into drive. Attempted to get out of the flow of traffic, would not accelerate, almost collided with another vehicle. Vehicle would only accelerate to 30-35mph.
Corrective Action:
Was driving at 60 mph, without warning vehicle displayed error with power train module and shifted in to neutral. Vehicle lost engine power and would not respond. Vehicle would not shift into drive, pressing on accelerator pedal did nothing. Without warning vehicle shifted itself into park very abruptly. Could not shift into drive or low drive. Turned vehicle off and the. back on, vehicle would shift into drive. Attempted to get out of the flow of traffic, would not accelerate, almost collided with another vehicle. Vehicle would only accelerate to 30-35mph.
Additional Notes:
Was driving at 60 mph, without warning vehicle displayed error with power train module and shifted in to neutral. Vehicle lost engine power and would not respond. Vehicle would not shift into drive, pressing on accelerator pedal did nothing. Without warning vehicle shifted itself into park very abruptly. Could not shift into drive or low drive. Turned vehicle off and the. back on, vehicle would shift into drive. Attempted to get out of the flow of traffic, would not accelerate, almost collided with another vehicle. Vehicle would only accelerate to 30-35mph.
Mfg Campaign: 11592761
Recall Date: Jun 5, 2024
Ford Motor Company
Defect Description:
TIRES
Potential Consequences:
while highway driving on a 350 mile trip on several different paved surfaces including interstate highway the weather conditions were dry to torrential rain and light rain. The tires in question were hydro planing at speeds over 45 miles per hour on wet pavement and the truck was unstable unless speed was reduced. The tires were OEM on this truck and the trip occurred from 17,900 miles to 18,250 miles. There is approx 6/32 of tread remains on the tires. The tires were replaced upon return with a more suitable all season tire. The tires in question are continental pro contact tx, 225/65 r 17, 102H. They are designated all season and stamped M&S as well. These are unsafe for the reason listed above.
Corrective Action:
while highway driving on a 350 mile trip on several different paved surfaces including interstate highway the weather conditions were dry to torrential rain and light rain. The tires in question were hydro planing at speeds over 45 miles per hour on wet pavement and the truck was unstable unless speed was reduced. The tires were OEM on this truck and the trip occurred from 17,900 miles to 18,250 miles. There is approx 6/32 of tread remains on the tires. The tires were replaced upon return with a more suitable all season tire. The tires in question are continental pro contact tx, 225/65 r 17, 102H. They are designated all season and stamped M&S as well. These are unsafe for the reason listed above.
Additional Notes:
while highway driving on a 350 mile trip on several different paved surfaces including interstate highway the weather conditions were dry to torrential rain and light rain. The tires in question were hydro planing at speeds over 45 miles per hour on wet pavement and the truck was unstable unless speed was reduced. The tires were OEM on this truck and the trip occurred from 17,900 miles to 18,250 miles. There is approx 6/32 of tread remains on the tires. The tires were replaced upon return with a more suitable all season tire. The tires in question are continental pro contact tx, 225/65 r 17, 102H. They are designated all season and stamped M&S as well. These are unsafe for the reason listed above.
Mfg Campaign: 11590539
Recall Date: May 24, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The vehicle shakes when accelerating from between 10 miles and 50 miles. Took the vehicle to the dealership and found out both the front CV axles were defective. My truck only has 39K miles, and when I researched online, saw many other owners whose vehicles were built in 2022 and 2023 complain of the same issue. It tells me the CV axles and associated hardware is of poor quality and should not have been installed in the first place. Ford needs to offer a replacement/recall on these CV axles and extend the power train warranty beyond 60K for such shoddy quality parts.
Corrective Action:
The vehicle shakes when accelerating from between 10 miles and 50 miles. Took the vehicle to the dealership and found out both the front CV axles were defective. My truck only has 39K miles, and when I researched online, saw many other owners whose vehicles were built in 2022 and 2023 complain of the same issue. It tells me the CV axles and associated hardware is of poor quality and should not have been installed in the first place. Ford needs to offer a replacement/recall on these CV axles and extend the power train warranty beyond 60K for such shoddy quality parts.
Additional Notes:
The vehicle shakes when accelerating from between 10 miles and 50 miles. Took the vehicle to the dealership and found out both the front CV axles were defective. My truck only has 39K miles, and when I researched online, saw many other owners whose vehicles were built in 2022 and 2023 complain of the same issue. It tells me the CV axles and associated hardware is of poor quality and should not have been installed in the first place. Ford needs to offer a replacement/recall on these CV axles and extend the power train warranty beyond 60K for such shoddy quality parts.
Mfg Campaign: 11590225
Recall Date: May 22, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
While driving the vehicle, multiple error messages popped up on the dash and resulted in an immediate slow down and unable to accelerate by pressing the gas pedal. The car would then auto accelerate without pressing the gas pedal to 35 mph. Only thing that has recently happened was I had taken vehicle to dealer to perform some recalls.
Corrective Action:
While driving the vehicle, multiple error messages popped up on the dash and resulted in an immediate slow down and unable to accelerate by pressing the gas pedal. The car would then auto accelerate without pressing the gas pedal to 35 mph. Only thing that has recently happened was I had taken vehicle to dealer to perform some recalls.
Additional Notes:
While driving the vehicle, multiple error messages popped up on the dash and resulted in an immediate slow down and unable to accelerate by pressing the gas pedal. The car would then auto accelerate without pressing the gas pedal to 35 mph. Only thing that has recently happened was I had taken vehicle to dealer to perform some recalls.
Mfg Campaign: 11589739
Recall Date: May 20, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The Maverick unexpectedly switched to limp mode and had engine failure while in motion. The Maverick would not go over approximately 25mph unless coasting faster on a downhill. On some uphills, it struggled to maintain 10mph. Turning the vehicle off and back on again did not alleviate the issue. Approximately two months ago, I started to have a check engine light on. It took the dealership two months to get my Maverick in for service. The service finally occurred this past Monday/Tuesday (13-14 May). Ford thought they fixed the issue which they had not. They also did the current recalls on the truck. This most recent highly dangerous issue happened after those recall software updates. The FordPass Alert: "The powertrain control module has detected the engine timing chains have exceeded 95% of their useful life and requires service now. The control system invokes a symptom of limited power." This is a common issue amongst Maverick Hybrid owners and Ford is not doing anything to fix the issue. Many Maverick owners are having it happen multiple times and at speeds up to 70 or 75 mph. it is preferable that Ford be forced to take responsibility and fix the issue before people are serious injured or killed. Thank you.
Corrective Action:
The Maverick unexpectedly switched to limp mode and had engine failure while in motion. The Maverick would not go over approximately 25mph unless coasting faster on a downhill. On some uphills, it struggled to maintain 10mph. Turning the vehicle off and back on again did not alleviate the issue. Approximately two months ago, I started to have a check engine light on. It took the dealership two months to get my Maverick in for service. The service finally occurred this past Monday/Tuesday (13-14 May). Ford thought they fixed the issue which they had not. They also did the current recalls on the truck. This most recent highly dangerous issue happened after those recall software updates. The FordPass Alert: "The powertrain control module has detected the engine timing chains have exceeded 95% of their useful life and requires service now. The control system invokes a symptom of limited power." This is a common issue amongst Maverick Hybrid owners and Ford is not doing anything to fix the issue. Many Maverick owners are having it happen multiple times and at speeds up to 70 or 75 mph. it is preferable that Ford be forced to take responsibility and fix the issue before people are serious injured or killed. Thank you.
Additional Notes:
The Maverick unexpectedly switched to limp mode and had engine failure while in motion. The Maverick would not go over approximately 25mph unless coasting faster on a downhill. On some uphills, it struggled to maintain 10mph. Turning the vehicle off and back on again did not alleviate the issue. Approximately two months ago, I started to have a check engine light on. It took the dealership two months to get my Maverick in for service. The service finally occurred this past Monday/Tuesday (13-14 May). Ford thought they fixed the issue which they had not. They also did the current recalls on the truck. This most recent highly dangerous issue happened after those recall software updates. The FordPass Alert: "The powertrain control module has detected the engine timing chains have exceeded 95% of their useful life and requires service now. The control system invokes a symptom of limited power." This is a common issue amongst Maverick Hybrid owners and Ford is not doing anything to fix the issue. Many Maverick owners are having it happen multiple times and at speeds up to 70 or 75 mph. it is preferable that Ford be forced to take responsibility and fix the issue before people are serious injured or killed. Thank you.
Mfg Campaign: 11589451
Recall Date: May 18, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The Maverick unexpectedly switched to limp mode and had engine failure while in motion. The Maverick would not go over approximately 25mph unless coasting faster on a downhill. On some uphills, it struggled to maintain 10mph. Turning the vehicle off and back on again did not alleviate the issue. Approximately two months ago, I started to have a check engine light on. It took the dealership two months to get my Maverick in for service. The service finally occurred this past Monday/Tuesday (13-14 May). Ford thought they fixed the issue which they had not. They also did the current recalls on the truck. This most recent highly dangerous issue happened after those recall software updates. The FordPass Alert: "The powertrain control module has detected the engine timing chains have exceeded 95% of their useful life and requires service now. The control system invokes a symptom of limited power." This is a common issue amongst Maverick Hybrid owners and Ford is not doing anything to fix the issue. Many Maverick owners are having it happen multiple times and at speeds up to 70 or 75 mph. it is preferable that Ford be forced to take responsibility and fix the issue before people are serious injured or killed. Thank you.
Corrective Action:
The Maverick unexpectedly switched to limp mode and had engine failure while in motion. The Maverick would not go over approximately 25mph unless coasting faster on a downhill. On some uphills, it struggled to maintain 10mph. Turning the vehicle off and back on again did not alleviate the issue. Approximately two months ago, I started to have a check engine light on. It took the dealership two months to get my Maverick in for service. The service finally occurred this past Monday/Tuesday (13-14 May). Ford thought they fixed the issue which they had not. They also did the current recalls on the truck. This most recent highly dangerous issue happened after those recall software updates. The FordPass Alert: "The powertrain control module has detected the engine timing chains have exceeded 95% of their useful life and requires service now. The control system invokes a symptom of limited power." This is a common issue amongst Maverick Hybrid owners and Ford is not doing anything to fix the issue. Many Maverick owners are having it happen multiple times and at speeds up to 70 or 75 mph. it is preferable that Ford be forced to take responsibility and fix the issue before people are serious injured or killed. Thank you.
Additional Notes:
The Maverick unexpectedly switched to limp mode and had engine failure while in motion. The Maverick would not go over approximately 25mph unless coasting faster on a downhill. On some uphills, it struggled to maintain 10mph. Turning the vehicle off and back on again did not alleviate the issue. Approximately two months ago, I started to have a check engine light on. It took the dealership two months to get my Maverick in for service. The service finally occurred this past Monday/Tuesday (13-14 May). Ford thought they fixed the issue which they had not. They also did the current recalls on the truck. This most recent highly dangerous issue happened after those recall software updates. The FordPass Alert: "The powertrain control module has detected the engine timing chains have exceeded 95% of their useful life and requires service now. The control system invokes a symptom of limited power." This is a common issue amongst Maverick Hybrid owners and Ford is not doing anything to fix the issue. Many Maverick owners are having it happen multiple times and at speeds up to 70 or 75 mph. it is preferable that Ford be forced to take responsibility and fix the issue before people are serious injured or killed. Thank you.
Mfg Campaign: 11589451
Recall Date: May 18, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The Maverick unexpectedly switched to limp mode and had engine failure while in motion. The Maverick would not go over approximately 25mph unless coasting faster on a downhill. On some uphills, it struggled to maintain 10mph. Turning the vehicle off and back on again did not alleviate the issue. Approximately two months ago, I started to have a check engine light on. It took the dealership two months to get my Maverick in for service. The service finally occurred this past Monday/Tuesday (13-14 May). Ford thought they fixed the issue which they had not. They also did the current recalls on the truck. This most recent highly dangerous issue happened after those recall software updates. The FordPass Alert: "The powertrain control module has detected the engine timing chains have exceeded 95% of their useful life and requires service now. The control system invokes a symptom of limited power." This is a common issue amongst Maverick Hybrid owners and Ford is not doing anything to fix the issue. Many Maverick owners are having it happen multiple times and at speeds up to 70 or 75 mph. it is preferable that Ford be forced to take responsibility and fix the issue before people are serious injured or killed. Thank you.
Corrective Action:
The Maverick unexpectedly switched to limp mode and had engine failure while in motion. The Maverick would not go over approximately 25mph unless coasting faster on a downhill. On some uphills, it struggled to maintain 10mph. Turning the vehicle off and back on again did not alleviate the issue. Approximately two months ago, I started to have a check engine light on. It took the dealership two months to get my Maverick in for service. The service finally occurred this past Monday/Tuesday (13-14 May). Ford thought they fixed the issue which they had not. They also did the current recalls on the truck. This most recent highly dangerous issue happened after those recall software updates. The FordPass Alert: "The powertrain control module has detected the engine timing chains have exceeded 95% of their useful life and requires service now. The control system invokes a symptom of limited power." This is a common issue amongst Maverick Hybrid owners and Ford is not doing anything to fix the issue. Many Maverick owners are having it happen multiple times and at speeds up to 70 or 75 mph. it is preferable that Ford be forced to take responsibility and fix the issue before people are serious injured or killed. Thank you.
Additional Notes:
The Maverick unexpectedly switched to limp mode and had engine failure while in motion. The Maverick would not go over approximately 25mph unless coasting faster on a downhill. On some uphills, it struggled to maintain 10mph. Turning the vehicle off and back on again did not alleviate the issue. Approximately two months ago, I started to have a check engine light on. It took the dealership two months to get my Maverick in for service. The service finally occurred this past Monday/Tuesday (13-14 May). Ford thought they fixed the issue which they had not. They also did the current recalls on the truck. This most recent highly dangerous issue happened after those recall software updates. The FordPass Alert: "The powertrain control module has detected the engine timing chains have exceeded 95% of their useful life and requires service now. The control system invokes a symptom of limited power." This is a common issue amongst Maverick Hybrid owners and Ford is not doing anything to fix the issue. Many Maverick owners are having it happen multiple times and at speeds up to 70 or 75 mph. it is preferable that Ford be forced to take responsibility and fix the issue before people are serious injured or killed. Thank you.
Mfg Campaign: 11589451
Recall Date: May 18, 2024
Ford Motor Company
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The contact owns a 2022 Ford Maverick. The contact received notification of NHTSA Campaign Number: 24V293000 (Exterior Lighting, Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that long after the vehicle was parked or turned off, the vehicle made a clicking noise coming from the engine compartment. There were no warning lights illuminated. The contact received a recall notification letter stating that the remedy would not be available till the third quarter of 2024. The dealer was contacted. The manufacturer was made aware of the issue. The approximate failure mileage was 24,000. Parts distribution disconnect.
Corrective Action:
The contact owns a 2022 Ford Maverick. The contact received notification of NHTSA Campaign Number: 24V293000 (Exterior Lighting, Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that long after the vehicle was parked or turned off, the vehicle made a clicking noise coming from the engine compartment. There were no warning lights illuminated. The contact received a recall notification letter stating that the remedy would not be available till the third quarter of 2024. The dealer was contacted. The manufacturer was made aware of the issue. The approximate failure mileage was 24,000. Parts distribution disconnect.
Additional Notes:
The contact owns a 2022 Ford Maverick. The contact received notification of NHTSA Campaign Number: 24V293000 (Exterior Lighting, Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that long after the vehicle was parked or turned off, the vehicle made a clicking noise coming from the engine compartment. There were no warning lights illuminated. The contact received a recall notification letter stating that the remedy would not be available till the third quarter of 2024. The dealer was contacted. The manufacturer was made aware of the issue. The approximate failure mileage was 24,000. Parts distribution disconnect.
Mfg Campaign: 11588624
Recall Date: May 14, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2022 Ford Maverick. The contact received notification of NHTSA Campaign Number: 24V293000 (Exterior Lighting, Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that long after the vehicle was parked or turned off, the vehicle made a clicking noise coming from the engine compartment. There were no warning lights illuminated. The contact received a recall notification letter stating that the remedy would not be available till the third quarter of 2024. The dealer was contacted. The manufacturer was made aware of the issue. The approximate failure mileage was 24,000. Parts distribution disconnect.
Corrective Action:
The contact owns a 2022 Ford Maverick. The contact received notification of NHTSA Campaign Number: 24V293000 (Exterior Lighting, Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that long after the vehicle was parked or turned off, the vehicle made a clicking noise coming from the engine compartment. There were no warning lights illuminated. The contact received a recall notification letter stating that the remedy would not be available till the third quarter of 2024. The dealer was contacted. The manufacturer was made aware of the issue. The approximate failure mileage was 24,000. Parts distribution disconnect.
Additional Notes:
The contact owns a 2022 Ford Maverick. The contact received notification of NHTSA Campaign Number: 24V293000 (Exterior Lighting, Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that long after the vehicle was parked or turned off, the vehicle made a clicking noise coming from the engine compartment. There were no warning lights illuminated. The contact received a recall notification letter stating that the remedy would not be available till the third quarter of 2024. The dealer was contacted. The manufacturer was made aware of the issue. The approximate failure mileage was 24,000. Parts distribution disconnect.
Mfg Campaign: 11588624
Recall Date: May 14, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
While driving on the highway my car randomly went into limp mode rapidly and nearly caused an accident. I do know the code was U1011. It is a PCM fault stating the PCM and the engine has lost connection. It has been noted to turn on and off randomly and cannot be replicated until it reappears. Dealerships have been giving the run around that it goes away so it’s not a problem. Everyone to include me is having the problem after getting a recent PCM update recall done. My local ford deal shops even say they can see the fault happens, but will not do anything to solve the issue. This fault puts me and everyone in the road as risk randomly sending my car into limp mode without warning or signs.
Corrective Action:
While driving on the highway my car randomly went into limp mode rapidly and nearly caused an accident. I do know the code was U1011. It is a PCM fault stating the PCM and the engine has lost connection. It has been noted to turn on and off randomly and cannot be replicated until it reappears. Dealerships have been giving the run around that it goes away so it’s not a problem. Everyone to include me is having the problem after getting a recent PCM update recall done. My local ford deal shops even say they can see the fault happens, but will not do anything to solve the issue. This fault puts me and everyone in the road as risk randomly sending my car into limp mode without warning or signs.
Additional Notes:
While driving on the highway my car randomly went into limp mode rapidly and nearly caused an accident. I do know the code was U1011. It is a PCM fault stating the PCM and the engine has lost connection. It has been noted to turn on and off randomly and cannot be replicated until it reappears. Dealerships have been giving the run around that it goes away so it’s not a problem. Everyone to include me is having the problem after getting a recent PCM update recall done. My local ford deal shops even say they can see the fault happens, but will not do anything to solve the issue. This fault puts me and everyone in the road as risk randomly sending my car into limp mode without warning or signs.
Mfg Campaign: 11588626
Recall Date: May 14, 2024
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