Complaints & Recalls
Official Safety Recalls - Important!
111 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S65
Recall Date: Jun 13, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2023-2024 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S49
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles previously repaired incorrectly under recall number 22V-412. The high voltage battery main contactors may overheat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S14
Recall Date: Feb 28, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021 Mach-E vehicles. An Over-The-Air (OTA) update to the Anti-lock Braking System (ABS) may result in a loss of power brake assist, ABS, Electronic Stability Control, Traction Control, and driver assistance features.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 24S65
Recall Date: Oct 18, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles equipped with an extended range battery. The high voltage battery main contactors may overheat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S56
Recall Date: Oct 13, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles. The high voltage battery main contactors may overheat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S41
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles equipped with all-wheel drive. The powertrain control module (PCM) functional safety software may fail to detect a software error, resulting in unintended acceleration, unintended deceleration, or a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S29
Recall Date: May 13, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E and 2022 Maverick vehicles. The rear seat belt buckles may not be properly attached to the rear floor assembly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection," and 210, "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21C36
Recall Date: Dec 16, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles. The windshield may not have been properly bonded to the vehicle, which could allow it to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 212, "Windshield Mounting."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21C22
Recall Date: Sep 14, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles. The vehicle's panoramic roof glass panel may not have been properly bonded to the vehicle, which could allow it to detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21S42
Recall Date: Sep 14, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles. The front subframe bolts may not have been tightened properly during assembly, which could result in loose bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21S09
Recall Date: Mar 5, 2021
Consumer Complaints
553 ComplaintsFord Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While driving I get a camera alert and a collision avoidance system is not working. Then I have to reset the system by pushing a button on the steering wheel. The car has been in for this problem 3 times since 2022 .Now the 3 year warranty is up and Ford won’t cover the repair. May dealership has been dealing with this issue on a lot of cars. I filed a lemon law suit. They are not going to repair the car or by it back. They to want to give a couple of thousand. But nobody can tell me what the cost will be to fix the car. So I am at a standstill
Corrective Action:
While driving I get a camera alert and a collision avoidance system is not working. Then I have to reset the system by pushing a button on the steering wheel. The car has been in for this problem 3 times since 2022 .Now the 3 year warranty is up and Ford won’t cover the repair. May dealership has been dealing with this issue on a lot of cars. I filed a lemon law suit. They are not going to repair the car or by it back. They to want to give a couple of thousand. But nobody can tell me what the cost will be to fix the car. So I am at a standstill
Additional Notes:
While driving I get a camera alert and a collision avoidance system is not working. Then I have to reset the system by pushing a button on the steering wheel. The car has been in for this problem 3 times since 2022 .Now the 3 year warranty is up and Ford won’t cover the repair. May dealership has been dealing with this issue on a lot of cars. I filed a lemon law suit. They are not going to repair the car or by it back. They to want to give a couple of thousand. But nobody can tell me what the cost will be to fix the car. So I am at a standstill
Mfg Campaign: 11612380
Recall Date: Sep 3, 2024
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
While driving I get a camera alert and a collision avoidance system is not working. Then I have to reset the system by pushing a button on the steering wheel. The car has been in for this problem 3 times since 2022 .Now the 3 year warranty is up and Ford won’t cover the repair. May dealership has been dealing with this issue on a lot of cars. I filed a lemon law suit. They are not going to repair the car or by it back. They to want to give a couple of thousand. But nobody can tell me what the cost will be to fix the car. So I am at a standstill
Corrective Action:
While driving I get a camera alert and a collision avoidance system is not working. Then I have to reset the system by pushing a button on the steering wheel. The car has been in for this problem 3 times since 2022 .Now the 3 year warranty is up and Ford won’t cover the repair. May dealership has been dealing with this issue on a lot of cars. I filed a lemon law suit. They are not going to repair the car or by it back. They to want to give a couple of thousand. But nobody can tell me what the cost will be to fix the car. So I am at a standstill
Additional Notes:
While driving I get a camera alert and a collision avoidance system is not working. Then I have to reset the system by pushing a button on the steering wheel. The car has been in for this problem 3 times since 2022 .Now the 3 year warranty is up and Ford won’t cover the repair. May dealership has been dealing with this issue on a lot of cars. I filed a lemon law suit. They are not going to repair the car or by it back. They to want to give a couple of thousand. But nobody can tell me what the cost will be to fix the car. So I am at a standstill
Mfg Campaign: 11612380
Recall Date: Sep 3, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The instrument panel center display fell out of the housing today. Keep in mind this display controls things like all HVAC, defrosting, audio, rear cross traffic camera, and is the sole access to the front trunk (frunk). It looks like two seals on the top failed. When driving slightly inclined on a hill, it became detached and was dangling. This caused immediate distraction. The screen did not break. The screen fits back into the casing but there is no mechanism to attach it without complete permanent (ie superglue).
Corrective Action:
The instrument panel center display fell out of the housing today. Keep in mind this display controls things like all HVAC, defrosting, audio, rear cross traffic camera, and is the sole access to the front trunk (frunk). It looks like two seals on the top failed. When driving slightly inclined on a hill, it became detached and was dangling. This caused immediate distraction. The screen did not break. The screen fits back into the casing but there is no mechanism to attach it without complete permanent (ie superglue).
Additional Notes:
The instrument panel center display fell out of the housing today. Keep in mind this display controls things like all HVAC, defrosting, audio, rear cross traffic camera, and is the sole access to the front trunk (frunk). It looks like two seals on the top failed. When driving slightly inclined on a hill, it became detached and was dangling. This caused immediate distraction. The screen did not break. The screen fits back into the casing but there is no mechanism to attach it without complete permanent (ie superglue).
Mfg Campaign: 11610722
Recall Date: Aug 25, 2024
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The instrument panel center display fell out of the housing today. Keep in mind this display controls things like all HVAC, defrosting, audio, rear cross traffic camera, and is the sole access to the front trunk (frunk). It looks like two seals on the top failed. When driving slightly inclined on a hill, it became detached and was dangling. This caused immediate distraction. The screen did not break. The screen fits back into the casing but there is no mechanism to attach it without complete permanent (ie superglue).
Corrective Action:
The instrument panel center display fell out of the housing today. Keep in mind this display controls things like all HVAC, defrosting, audio, rear cross traffic camera, and is the sole access to the front trunk (frunk). It looks like two seals on the top failed. When driving slightly inclined on a hill, it became detached and was dangling. This caused immediate distraction. The screen did not break. The screen fits back into the casing but there is no mechanism to attach it without complete permanent (ie superglue).
Additional Notes:
The instrument panel center display fell out of the housing today. Keep in mind this display controls things like all HVAC, defrosting, audio, rear cross traffic camera, and is the sole access to the front trunk (frunk). It looks like two seals on the top failed. When driving slightly inclined on a hill, it became detached and was dangling. This caused immediate distraction. The screen did not break. The screen fits back into the casing but there is no mechanism to attach it without complete permanent (ie superglue).
Mfg Campaign: 11610722
Recall Date: Aug 25, 2024
Ford Motor Company
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
The instrument panel center display fell out of the housing today. Keep in mind this display controls things like all HVAC, defrosting, audio, rear cross traffic camera, and is the sole access to the front trunk (frunk). It looks like two seals on the top failed. When driving slightly inclined on a hill, it became detached and was dangling. This caused immediate distraction. The screen did not break. The screen fits back into the casing but there is no mechanism to attach it without complete permanent (ie superglue).
Corrective Action:
The instrument panel center display fell out of the housing today. Keep in mind this display controls things like all HVAC, defrosting, audio, rear cross traffic camera, and is the sole access to the front trunk (frunk). It looks like two seals on the top failed. When driving slightly inclined on a hill, it became detached and was dangling. This caused immediate distraction. The screen did not break. The screen fits back into the casing but there is no mechanism to attach it without complete permanent (ie superglue).
Additional Notes:
The instrument panel center display fell out of the housing today. Keep in mind this display controls things like all HVAC, defrosting, audio, rear cross traffic camera, and is the sole access to the front trunk (frunk). It looks like two seals on the top failed. When driving slightly inclined on a hill, it became detached and was dangling. This caused immediate distraction. The screen did not break. The screen fits back into the casing but there is no mechanism to attach it without complete permanent (ie superglue).
Mfg Campaign: 11610722
Recall Date: Aug 25, 2024
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
When stopped at a stoplight, in unbridled mode with one pedal driving engaged, the car surged forward on it's own. The surge forward caused my vehicle to rear-end another vehicle. I would assume the failure was the one pedal driving system and it is available for inspection. The problem has not been reproduced or inspected yet, but we have an appointment for a Ford dealer to evaluate the car. The only warning was the pre collision warning which did go off.
Corrective Action:
When stopped at a stoplight, in unbridled mode with one pedal driving engaged, the car surged forward on it's own. The surge forward caused my vehicle to rear-end another vehicle. I would assume the failure was the one pedal driving system and it is available for inspection. The problem has not been reproduced or inspected yet, but we have an appointment for a Ford dealer to evaluate the car. The only warning was the pre collision warning which did go off.
Additional Notes:
When stopped at a stoplight, in unbridled mode with one pedal driving engaged, the car surged forward on it's own. The surge forward caused my vehicle to rear-end another vehicle. I would assume the failure was the one pedal driving system and it is available for inspection. The problem has not been reproduced or inspected yet, but we have an appointment for a Ford dealer to evaluate the car. The only warning was the pre collision warning which did go off.
Mfg Campaign: 11610754
Recall Date: Aug 25, 2024
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Vehicle receives warning message that front camera and pre collision asst is unavailable after driving it for about an hour. Vehicle was serviced following the ford directive to ensure that the service to the vehicle following the warning was followed correctly. This didnt suffice the warning and the warning continues to show up daily on the vehicle. This is a safety feature that is causing errors and knocking out any safety feature for the operator of the vehicle.
Corrective Action:
Vehicle receives warning message that front camera and pre collision asst is unavailable after driving it for about an hour. Vehicle was serviced following the ford directive to ensure that the service to the vehicle following the warning was followed correctly. This didnt suffice the warning and the warning continues to show up daily on the vehicle. This is a safety feature that is causing errors and knocking out any safety feature for the operator of the vehicle.
Additional Notes:
Vehicle receives warning message that front camera and pre collision asst is unavailable after driving it for about an hour. Vehicle was serviced following the ford directive to ensure that the service to the vehicle following the warning was followed correctly. This didnt suffice the warning and the warning continues to show up daily on the vehicle. This is a safety feature that is causing errors and knocking out any safety feature for the operator of the vehicle.
Mfg Campaign: 11608668
Recall Date: Aug 15, 2024
Ford Motor Company
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
Vehicle receives warning message that front camera and pre collision asst is unavailable after driving it for about an hour. Vehicle was serviced following the ford directive to ensure that the service to the vehicle following the warning was followed correctly. This didnt suffice the warning and the warning continues to show up daily on the vehicle. This is a safety feature that is causing errors and knocking out any safety feature for the operator of the vehicle.
Corrective Action:
Vehicle receives warning message that front camera and pre collision asst is unavailable after driving it for about an hour. Vehicle was serviced following the ford directive to ensure that the service to the vehicle following the warning was followed correctly. This didnt suffice the warning and the warning continues to show up daily on the vehicle. This is a safety feature that is causing errors and knocking out any safety feature for the operator of the vehicle.
Additional Notes:
Vehicle receives warning message that front camera and pre collision asst is unavailable after driving it for about an hour. Vehicle was serviced following the ford directive to ensure that the service to the vehicle following the warning was followed correctly. This didnt suffice the warning and the warning continues to show up daily on the vehicle. This is a safety feature that is causing errors and knocking out any safety feature for the operator of the vehicle.
Mfg Campaign: 11608668
Recall Date: Aug 15, 2024
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Vehicle receives warning message that front camera and pre collision asst is unavailable after driving it for about an hour. Vehicle was serviced following the ford directive to ensure that the service to the vehicle following the warning was followed correctly. This didnt suffice the warning and the warning continues to show up daily on the vehicle. This is a safety feature that is causing errors and knocking out any safety feature for the operator of the vehicle.
Corrective Action:
Vehicle receives warning message that front camera and pre collision asst is unavailable after driving it for about an hour. Vehicle was serviced following the ford directive to ensure that the service to the vehicle following the warning was followed correctly. This didnt suffice the warning and the warning continues to show up daily on the vehicle. This is a safety feature that is causing errors and knocking out any safety feature for the operator of the vehicle.
Additional Notes:
Vehicle receives warning message that front camera and pre collision asst is unavailable after driving it for about an hour. Vehicle was serviced following the ford directive to ensure that the service to the vehicle following the warning was followed correctly. This didnt suffice the warning and the warning continues to show up daily on the vehicle. This is a safety feature that is causing errors and knocking out any safety feature for the operator of the vehicle.
Mfg Campaign: 11608668
Recall Date: Aug 15, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The fuse blew for the 12v power port (cigarette lighter type) in the back hatch area of our 2021 Mustang Mach E. We went to try and replace it. Couldn't find the fuse panel anywhere. Researched it online and discovered it was under plastic panels in the frunk. I didn't want to break a panel so I went to the local dealer. We removed 4 or 5 panels and finally found the fuse box but we still couldn't check or replace fuses. The fuse panel is mounted with the face with the fuses pointing away from you. There is a small panel you can open but this only exposes the back of the fuse box where the connectors are. The dealer couldn't do it either with casual help. They said I need to make an appointment for a technician to block some repair time to replace the blown fuse. This is a terrible safety problem. If a key fuse blows when a dealer technician isn't available, the car could be very unsafe with no way to remedy this. In 50 years of owning cars I've never seen one with a completely inaccessible fusebox. It is true of this car.
Corrective Action:
The fuse blew for the 12v power port (cigarette lighter type) in the back hatch area of our 2021 Mustang Mach E. We went to try and replace it. Couldn't find the fuse panel anywhere. Researched it online and discovered it was under plastic panels in the frunk. I didn't want to break a panel so I went to the local dealer. We removed 4 or 5 panels and finally found the fuse box but we still couldn't check or replace fuses. The fuse panel is mounted with the face with the fuses pointing away from you. There is a small panel you can open but this only exposes the back of the fuse box where the connectors are. The dealer couldn't do it either with casual help. They said I need to make an appointment for a technician to block some repair time to replace the blown fuse. This is a terrible safety problem. If a key fuse blows when a dealer technician isn't available, the car could be very unsafe with no way to remedy this. In 50 years of owning cars I've never seen one with a completely inaccessible fusebox. It is true of this car.
Additional Notes:
The fuse blew for the 12v power port (cigarette lighter type) in the back hatch area of our 2021 Mustang Mach E. We went to try and replace it. Couldn't find the fuse panel anywhere. Researched it online and discovered it was under plastic panels in the frunk. I didn't want to break a panel so I went to the local dealer. We removed 4 or 5 panels and finally found the fuse box but we still couldn't check or replace fuses. The fuse panel is mounted with the face with the fuses pointing away from you. There is a small panel you can open but this only exposes the back of the fuse box where the connectors are. The dealer couldn't do it either with casual help. They said I need to make an appointment for a technician to block some repair time to replace the blown fuse. This is a terrible safety problem. If a key fuse blows when a dealer technician isn't available, the car could be very unsafe with no way to remedy this. In 50 years of owning cars I've never seen one with a completely inaccessible fusebox. It is true of this car.
Mfg Campaign: 11608799
Recall Date: Aug 15, 2024
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
When driving two errors occur randomly and repeatedly. 1) Front Camera Fault, and 2) Pre-collision Assist inoperative. If driving with using any of the ADAS features, the car immediately begins to slow rapidly although each time it has occurred there has been no obstacle present. In one instance, it was on a freeway at 75 mph speeds nearly causing a severe accident due to the unexpected rapid deceleration. Luckily this was at 10pm at night. Had it occurred during higher traffic volumes I can almost guarantee there would have been a multiple vehicle collision. Researching online, it appears that the manufacturer has issued a TSB 23-2155 acknowledging the problem exists, but they do not see this as a significant enough safety issue to warrant a recall. When the failure causes complete disconnection of all ADAS features and the vehicle to attempt unneeded, unexpected, and unpredictable evasive maneuvers, I believe this to be a significant safety issue. The warning and attempted braking by the vehicle occur on a daily basis.
Corrective Action:
When driving two errors occur randomly and repeatedly. 1) Front Camera Fault, and 2) Pre-collision Assist inoperative. If driving with using any of the ADAS features, the car immediately begins to slow rapidly although each time it has occurred there has been no obstacle present. In one instance, it was on a freeway at 75 mph speeds nearly causing a severe accident due to the unexpected rapid deceleration. Luckily this was at 10pm at night. Had it occurred during higher traffic volumes I can almost guarantee there would have been a multiple vehicle collision. Researching online, it appears that the manufacturer has issued a TSB 23-2155 acknowledging the problem exists, but they do not see this as a significant enough safety issue to warrant a recall. When the failure causes complete disconnection of all ADAS features and the vehicle to attempt unneeded, unexpected, and unpredictable evasive maneuvers, I believe this to be a significant safety issue. The warning and attempted braking by the vehicle occur on a daily basis.
Additional Notes:
When driving two errors occur randomly and repeatedly. 1) Front Camera Fault, and 2) Pre-collision Assist inoperative. If driving with using any of the ADAS features, the car immediately begins to slow rapidly although each time it has occurred there has been no obstacle present. In one instance, it was on a freeway at 75 mph speeds nearly causing a severe accident due to the unexpected rapid deceleration. Luckily this was at 10pm at night. Had it occurred during higher traffic volumes I can almost guarantee there would have been a multiple vehicle collision. Researching online, it appears that the manufacturer has issued a TSB 23-2155 acknowledging the problem exists, but they do not see this as a significant enough safety issue to warrant a recall. When the failure causes complete disconnection of all ADAS features and the vehicle to attempt unneeded, unexpected, and unpredictable evasive maneuvers, I believe this to be a significant safety issue. The warning and attempted braking by the vehicle occur on a daily basis.
Mfg Campaign: 11608507
Recall Date: Aug 14, 2024
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
When driving two errors occur randomly and repeatedly. 1) Front Camera Fault, and 2) Pre-collision Assist inoperative. If driving with using any of the ADAS features, the car immediately begins to slow rapidly although each time it has occurred there has been no obstacle present. In one instance, it was on a freeway at 75 mph speeds nearly causing a severe accident due to the unexpected rapid deceleration. Luckily this was at 10pm at night. Had it occurred during higher traffic volumes I can almost guarantee there would have been a multiple vehicle collision. Researching online, it appears that the manufacturer has issued a TSB 23-2155 acknowledging the problem exists, but they do not see this as a significant enough safety issue to warrant a recall. When the failure causes complete disconnection of all ADAS features and the vehicle to attempt unneeded, unexpected, and unpredictable evasive maneuvers, I believe this to be a significant safety issue. The warning and attempted braking by the vehicle occur on a daily basis.
Corrective Action:
When driving two errors occur randomly and repeatedly. 1) Front Camera Fault, and 2) Pre-collision Assist inoperative. If driving with using any of the ADAS features, the car immediately begins to slow rapidly although each time it has occurred there has been no obstacle present. In one instance, it was on a freeway at 75 mph speeds nearly causing a severe accident due to the unexpected rapid deceleration. Luckily this was at 10pm at night. Had it occurred during higher traffic volumes I can almost guarantee there would have been a multiple vehicle collision. Researching online, it appears that the manufacturer has issued a TSB 23-2155 acknowledging the problem exists, but they do not see this as a significant enough safety issue to warrant a recall. When the failure causes complete disconnection of all ADAS features and the vehicle to attempt unneeded, unexpected, and unpredictable evasive maneuvers, I believe this to be a significant safety issue. The warning and attempted braking by the vehicle occur on a daily basis.
Additional Notes:
When driving two errors occur randomly and repeatedly. 1) Front Camera Fault, and 2) Pre-collision Assist inoperative. If driving with using any of the ADAS features, the car immediately begins to slow rapidly although each time it has occurred there has been no obstacle present. In one instance, it was on a freeway at 75 mph speeds nearly causing a severe accident due to the unexpected rapid deceleration. Luckily this was at 10pm at night. Had it occurred during higher traffic volumes I can almost guarantee there would have been a multiple vehicle collision. Researching online, it appears that the manufacturer has issued a TSB 23-2155 acknowledging the problem exists, but they do not see this as a significant enough safety issue to warrant a recall. When the failure causes complete disconnection of all ADAS features and the vehicle to attempt unneeded, unexpected, and unpredictable evasive maneuvers, I believe this to be a significant safety issue. The warning and attempted braking by the vehicle occur on a daily basis.
Mfg Campaign: 11608507
Recall Date: Aug 14, 2024
Ford Motor Company
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
When driving two errors occur randomly and repeatedly. 1) Front Camera Fault, and 2) Pre-collision Assist inoperative. If driving with using any of the ADAS features, the car immediately begins to slow rapidly although each time it has occurred there has been no obstacle present. In one instance, it was on a freeway at 75 mph speeds nearly causing a severe accident due to the unexpected rapid deceleration. Luckily this was at 10pm at night. Had it occurred during higher traffic volumes I can almost guarantee there would have been a multiple vehicle collision. Researching online, it appears that the manufacturer has issued a TSB 23-2155 acknowledging the problem exists, but they do not see this as a significant enough safety issue to warrant a recall. When the failure causes complete disconnection of all ADAS features and the vehicle to attempt unneeded, unexpected, and unpredictable evasive maneuvers, I believe this to be a significant safety issue. The warning and attempted braking by the vehicle occur on a daily basis.
Corrective Action:
When driving two errors occur randomly and repeatedly. 1) Front Camera Fault, and 2) Pre-collision Assist inoperative. If driving with using any of the ADAS features, the car immediately begins to slow rapidly although each time it has occurred there has been no obstacle present. In one instance, it was on a freeway at 75 mph speeds nearly causing a severe accident due to the unexpected rapid deceleration. Luckily this was at 10pm at night. Had it occurred during higher traffic volumes I can almost guarantee there would have been a multiple vehicle collision. Researching online, it appears that the manufacturer has issued a TSB 23-2155 acknowledging the problem exists, but they do not see this as a significant enough safety issue to warrant a recall. When the failure causes complete disconnection of all ADAS features and the vehicle to attempt unneeded, unexpected, and unpredictable evasive maneuvers, I believe this to be a significant safety issue. The warning and attempted braking by the vehicle occur on a daily basis.
Additional Notes:
When driving two errors occur randomly and repeatedly. 1) Front Camera Fault, and 2) Pre-collision Assist inoperative. If driving with using any of the ADAS features, the car immediately begins to slow rapidly although each time it has occurred there has been no obstacle present. In one instance, it was on a freeway at 75 mph speeds nearly causing a severe accident due to the unexpected rapid deceleration. Luckily this was at 10pm at night. Had it occurred during higher traffic volumes I can almost guarantee there would have been a multiple vehicle collision. Researching online, it appears that the manufacturer has issued a TSB 23-2155 acknowledging the problem exists, but they do not see this as a significant enough safety issue to warrant a recall. When the failure causes complete disconnection of all ADAS features and the vehicle to attempt unneeded, unexpected, and unpredictable evasive maneuvers, I believe this to be a significant safety issue. The warning and attempted braking by the vehicle occur on a daily basis.
Mfg Campaign: 11608507
Recall Date: Aug 14, 2024
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Driving in a 40mph zone and car suddenly lost all power followed by a message stop safetly now and the 12v battery icon. While coasting car lost power steering and upon stopping went into park and would not go into neutral for 30+ minutes
Corrective Action:
Driving in a 40mph zone and car suddenly lost all power followed by a message stop safetly now and the 12v battery icon. While coasting car lost power steering and upon stopping went into park and would not go into neutral for 30+ minutes
Additional Notes:
Driving in a 40mph zone and car suddenly lost all power followed by a message stop safetly now and the 12v battery icon. While coasting car lost power steering and upon stopping went into park and would not go into neutral for 30+ minutes
Mfg Campaign: 11608571
Recall Date: Aug 14, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Driving in a 40mph zone and car suddenly lost all power followed by a message stop safetly now and the 12v battery icon. While coasting car lost power steering and upon stopping went into park and would not go into neutral for 30+ minutes
Corrective Action:
Driving in a 40mph zone and car suddenly lost all power followed by a message stop safetly now and the 12v battery icon. While coasting car lost power steering and upon stopping went into park and would not go into neutral for 30+ minutes
Additional Notes:
Driving in a 40mph zone and car suddenly lost all power followed by a message stop safetly now and the 12v battery icon. While coasting car lost power steering and upon stopping went into park and would not go into neutral for 30+ minutes
Mfg Campaign: 11608571
Recall Date: Aug 14, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Driving in a 40mph zone and car suddenly lost all power followed by a message stop safetly now and the 12v battery icon. While coasting car lost power steering and upon stopping went into park and would not go into neutral for 30+ minutes
Corrective Action:
Driving in a 40mph zone and car suddenly lost all power followed by a message stop safetly now and the 12v battery icon. While coasting car lost power steering and upon stopping went into park and would not go into neutral for 30+ minutes
Additional Notes:
Driving in a 40mph zone and car suddenly lost all power followed by a message stop safetly now and the 12v battery icon. While coasting car lost power steering and upon stopping went into park and would not go into neutral for 30+ minutes
Mfg Campaign: 11608571
Recall Date: Aug 14, 2024
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Vehicle received "Front Camera Fault" and "Pre-Collision Assist Not Available" warnings multiple times. This is a known issue at Ford as they have a service bulletin (TSB 23-2155 [XXX] ) on it and is widespread. There are forum posts regarding this with 64 pages of people posting about it happening to them [XXX] ). When this happens, it disables Adaptive Cruise Control, Pre-Collision Assist, and Forward Collision Warning. If you happen to be using Adaptive Cruise Control or Ford's HANDS FREE BlueCruise, the hands free system immediately stops working. If you weren't to take over when this happens, it would be a disaster. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Vehicle received "Front Camera Fault" and "Pre-Collision Assist Not Available" warnings multiple times. This is a known issue at Ford as they have a service bulletin (TSB 23-2155 [XXX] ) on it and is widespread. There are forum posts regarding this with 64 pages of people posting about it happening to them [XXX] ). When this happens, it disables Adaptive Cruise Control, Pre-Collision Assist, and Forward Collision Warning. If you happen to be using Adaptive Cruise Control or Ford's HANDS FREE BlueCruise, the hands free system immediately stops working. If you weren't to take over when this happens, it would be a disaster. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Vehicle received "Front Camera Fault" and "Pre-Collision Assist Not Available" warnings multiple times. This is a known issue at Ford as they have a service bulletin (TSB 23-2155 [XXX] ) on it and is widespread. There are forum posts regarding this with 64 pages of people posting about it happening to them [XXX] ). When this happens, it disables Adaptive Cruise Control, Pre-Collision Assist, and Forward Collision Warning. If you happen to be using Adaptive Cruise Control or Ford's HANDS FREE BlueCruise, the hands free system immediately stops working. If you weren't to take over when this happens, it would be a disaster. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11606721
Recall Date: Aug 6, 2024
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Vehicle received "Front Camera Fault" and "Pre-Collision Assist Not Available" warnings multiple times. This is a known issue at Ford as they have a service bulletin (TSB 23-2155 [XXX] ) on it and is widespread. There are forum posts regarding this with 64 pages of people posting about it happening to them [XXX] ). When this happens, it disables Adaptive Cruise Control, Pre-Collision Assist, and Forward Collision Warning. If you happen to be using Adaptive Cruise Control or Ford's HANDS FREE BlueCruise, the hands free system immediately stops working. If you weren't to take over when this happens, it would be a disaster. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Vehicle received "Front Camera Fault" and "Pre-Collision Assist Not Available" warnings multiple times. This is a known issue at Ford as they have a service bulletin (TSB 23-2155 [XXX] ) on it and is widespread. There are forum posts regarding this with 64 pages of people posting about it happening to them [XXX] ). When this happens, it disables Adaptive Cruise Control, Pre-Collision Assist, and Forward Collision Warning. If you happen to be using Adaptive Cruise Control or Ford's HANDS FREE BlueCruise, the hands free system immediately stops working. If you weren't to take over when this happens, it would be a disaster. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Vehicle received "Front Camera Fault" and "Pre-Collision Assist Not Available" warnings multiple times. This is a known issue at Ford as they have a service bulletin (TSB 23-2155 [XXX] ) on it and is widespread. There are forum posts regarding this with 64 pages of people posting about it happening to them [XXX] ). When this happens, it disables Adaptive Cruise Control, Pre-Collision Assist, and Forward Collision Warning. If you happen to be using Adaptive Cruise Control or Ford's HANDS FREE BlueCruise, the hands free system immediately stops working. If you weren't to take over when this happens, it would be a disaster. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11606721
Recall Date: Aug 6, 2024
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Vehicle received "Front Camera Fault" and "Pre-Collision Assist Not Available" warnings multiple times. This is a known issue at Ford as they have a service bulletin (TSB 23-2155 [XXX] ) on it and is widespread. There are forum posts regarding this with 64 pages of people posting about it happening to them [XXX] ). When this happens, it disables Adaptive Cruise Control, Pre-Collision Assist, and Forward Collision Warning. If you happen to be using Adaptive Cruise Control or Ford's HANDS FREE BlueCruise, the hands free system immediately stops working. If you weren't to take over when this happens, it would be a disaster. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Vehicle received "Front Camera Fault" and "Pre-Collision Assist Not Available" warnings multiple times. This is a known issue at Ford as they have a service bulletin (TSB 23-2155 [XXX] ) on it and is widespread. There are forum posts regarding this with 64 pages of people posting about it happening to them [XXX] ). When this happens, it disables Adaptive Cruise Control, Pre-Collision Assist, and Forward Collision Warning. If you happen to be using Adaptive Cruise Control or Ford's HANDS FREE BlueCruise, the hands free system immediately stops working. If you weren't to take over when this happens, it would be a disaster. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Vehicle received "Front Camera Fault" and "Pre-Collision Assist Not Available" warnings multiple times. This is a known issue at Ford as they have a service bulletin (TSB 23-2155 [XXX] ) on it and is widespread. There are forum posts regarding this with 64 pages of people posting about it happening to them [XXX] ). When this happens, it disables Adaptive Cruise Control, Pre-Collision Assist, and Forward Collision Warning. If you happen to be using Adaptive Cruise Control or Ford's HANDS FREE BlueCruise, the hands free system immediately stops working. If you weren't to take over when this happens, it would be a disaster. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11606721
Recall Date: Aug 6, 2024
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
My car has repeatedly had to have rotors replaced due to warping. Between 12,000 and 36,000 miles I’ve had 7 pairs of rotors replaced. After exceeding 50 mph, when braking I decided violent steering wheel vibrations between 43-35 MPH when braking normally. I have service records and video to back up my claim. Ford is calling this “normal wear and tear” however no other 2021 mach-es vehicles in my geographic area have had this issue, in fact none have had to have rotors replaced at all. This is a serious safety issue, occurring approximately every 3,000 miles. This points to a defective vehicle, Ford refuses to cover the repairs now that the vehicle has passed 36,000 miles despite having a verified service record of 7 rotor replacements. The date below is for the most recent issue, it has been going on for a year and a half. Ford clearly doesn’t understand how to fix it, as the same fix has been recommended every time to the same result. I can’t upload the videos but happy to send for additional support of my the defective vehicle assertion, it helps to show how much of a safety issue this is.
Corrective Action:
My car has repeatedly had to have rotors replaced due to warping. Between 12,000 and 36,000 miles I’ve had 7 pairs of rotors replaced. After exceeding 50 mph, when braking I decided violent steering wheel vibrations between 43-35 MPH when braking normally. I have service records and video to back up my claim. Ford is calling this “normal wear and tear” however no other 2021 mach-es vehicles in my geographic area have had this issue, in fact none have had to have rotors replaced at all. This is a serious safety issue, occurring approximately every 3,000 miles. This points to a defective vehicle, Ford refuses to cover the repairs now that the vehicle has passed 36,000 miles despite having a verified service record of 7 rotor replacements. The date below is for the most recent issue, it has been going on for a year and a half. Ford clearly doesn’t understand how to fix it, as the same fix has been recommended every time to the same result. I can’t upload the videos but happy to send for additional support of my the defective vehicle assertion, it helps to show how much of a safety issue this is.
Additional Notes:
My car has repeatedly had to have rotors replaced due to warping. Between 12,000 and 36,000 miles I’ve had 7 pairs of rotors replaced. After exceeding 50 mph, when braking I decided violent steering wheel vibrations between 43-35 MPH when braking normally. I have service records and video to back up my claim. Ford is calling this “normal wear and tear” however no other 2021 mach-es vehicles in my geographic area have had this issue, in fact none have had to have rotors replaced at all. This is a serious safety issue, occurring approximately every 3,000 miles. This points to a defective vehicle, Ford refuses to cover the repairs now that the vehicle has passed 36,000 miles despite having a verified service record of 7 rotor replacements. The date below is for the most recent issue, it has been going on for a year and a half. Ford clearly doesn’t understand how to fix it, as the same fix has been recommended every time to the same result. I can’t upload the videos but happy to send for additional support of my the defective vehicle assertion, it helps to show how much of a safety issue this is.
Mfg Campaign: 11605448
Recall Date: Jul 30, 2024
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