Complaints & Recalls
Official Safety Recalls - Important!
87 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022 Mustang Mach E vehicles equipped with an extended range battery. The high voltage battery main contactors may overheat.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 23S56
Recall Date: Jun 27, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S65
Recall Date: Jun 13, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2023-2024 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S49
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles previously repaired incorrectly under recall number 22V-412. The high voltage battery main contactors may overheat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S14
Recall Date: Feb 28, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles equipped with an extended range battery. The high voltage battery main contactors may overheat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S56
Recall Date: Oct 13, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022 Mustang Mach-E vehicles. The right-rear axle half shafts may have been manufactured improperly, allowing the half shaft stem to break under load.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S55
Recall Date: Aug 26, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles. The high voltage battery main contactors may overheat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S41
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E and 2022 Maverick vehicles. The rear seat belt buckles may not be properly attached to the rear floor assembly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection," and 210, "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21C36
Recall Date: Dec 16, 2021
Consumer Complaints
179 ComplaintsFord Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have a 2022 Mustang Mach E GT Performance edition. I purchased it new and am the first owner. The build date is September 2022 and I received a notification in the Ford Pass Mobile phone application saying: - High Voltage Battery Warning - Powertrain Malfunction / Reduced Power This is a known issue for build dates before May 2022, so my car should've not been affected, but it is. I've scheduled a service appointment for further diagnostics with the authorized service center where I purchased the car.
Corrective Action:
I have a 2022 Mustang Mach E GT Performance edition. I purchased it new and am the first owner. The build date is September 2022 and I received a notification in the Ford Pass Mobile phone application saying: - High Voltage Battery Warning - Powertrain Malfunction / Reduced Power This is a known issue for build dates before May 2022, so my car should've not been affected, but it is. I've scheduled a service appointment for further diagnostics with the authorized service center where I purchased the car.
Additional Notes:
I have a 2022 Mustang Mach E GT Performance edition. I purchased it new and am the first owner. The build date is September 2022 and I received a notification in the Ford Pass Mobile phone application saying: - High Voltage Battery Warning - Powertrain Malfunction / Reduced Power This is a known issue for build dates before May 2022, so my car should've not been affected, but it is. I've scheduled a service appointment for further diagnostics with the authorized service center where I purchased the car.
Mfg Campaign: 11553775
Recall Date: Nov 6, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On November 18, 2022 my vehicle's High Voltage Battery Junction Box (HVBJB) failed. Ford replaced this part with an "upgraded" version of this part and I received my car back on November 28th. Shortly thereafter, the NHTSA issued a recall, the solution for which was a software update that my car received. On October 10, 2023 my vehicle's HVBJB failed once again (the newer upgraded part). Coincidentally, while my car was in the shop, the NHTSA issued a second recall for this issue, indicating that Ford would be recalling the physical HVBJB. Shortly after this recall, my recall was marked as complete because I received the upgraded version of the part once again. Ford's upgraded part that is a solution to this issue has been issued in many Mach-e cars and is the standard for late '22 models and '23 models; however, in addition to my own HVBJB failing, I am hearing many instances of this newer part failing. Being that this recall stemmed from vehicles potentially losing propulsion as a result of this failure, the risk still exists (although potentially at a lower rate). I do, however, believe that Ford knows that this failure rate is still high and that their upgraded part does not provide a sufficient solution to the problem but has not been transparent with the NHTSA due to the costs associated with redesigning a third version of this part. I do not feel safe driving my family in this car because I know that it's just a matter of time before this part fails once again.
Corrective Action:
On November 18, 2022 my vehicle's High Voltage Battery Junction Box (HVBJB) failed. Ford replaced this part with an "upgraded" version of this part and I received my car back on November 28th. Shortly thereafter, the NHTSA issued a recall, the solution for which was a software update that my car received. On October 10, 2023 my vehicle's HVBJB failed once again (the newer upgraded part). Coincidentally, while my car was in the shop, the NHTSA issued a second recall for this issue, indicating that Ford would be recalling the physical HVBJB. Shortly after this recall, my recall was marked as complete because I received the upgraded version of the part once again. Ford's upgraded part that is a solution to this issue has been issued in many Mach-e cars and is the standard for late '22 models and '23 models; however, in addition to my own HVBJB failing, I am hearing many instances of this newer part failing. Being that this recall stemmed from vehicles potentially losing propulsion as a result of this failure, the risk still exists (although potentially at a lower rate). I do, however, believe that Ford knows that this failure rate is still high and that their upgraded part does not provide a sufficient solution to the problem but has not been transparent with the NHTSA due to the costs associated with redesigning a third version of this part. I do not feel safe driving my family in this car because I know that it's just a matter of time before this part fails once again.
Additional Notes:
On November 18, 2022 my vehicle's High Voltage Battery Junction Box (HVBJB) failed. Ford replaced this part with an "upgraded" version of this part and I received my car back on November 28th. Shortly thereafter, the NHTSA issued a recall, the solution for which was a software update that my car received. On October 10, 2023 my vehicle's HVBJB failed once again (the newer upgraded part). Coincidentally, while my car was in the shop, the NHTSA issued a second recall for this issue, indicating that Ford would be recalling the physical HVBJB. Shortly after this recall, my recall was marked as complete because I received the upgraded version of the part once again. Ford's upgraded part that is a solution to this issue has been issued in many Mach-e cars and is the standard for late '22 models and '23 models; however, in addition to my own HVBJB failing, I am hearing many instances of this newer part failing. Being that this recall stemmed from vehicles potentially losing propulsion as a result of this failure, the risk still exists (although potentially at a lower rate). I do, however, believe that Ford knows that this failure rate is still high and that their upgraded part does not provide a sufficient solution to the problem but has not been transparent with the NHTSA due to the costs associated with redesigning a third version of this part. I do not feel safe driving my family in this car because I know that it's just a matter of time before this part fails once again.
Mfg Campaign: 11553856
Recall Date: Nov 6, 2023
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
On November 18, 2022 my vehicle's High Voltage Battery Junction Box (HVBJB) failed. Ford replaced this part with an "upgraded" version of this part and I received my car back on November 28th. Shortly thereafter, the NHTSA issued a recall, the solution for which was a software update that my car received. On October 10, 2023 my vehicle's HVBJB failed once again (the newer upgraded part). Coincidentally, while my car was in the shop, the NHTSA issued a second recall for this issue, indicating that Ford would be recalling the physical HVBJB. Shortly after this recall, my recall was marked as complete because I received the upgraded version of the part once again. Ford's upgraded part that is a solution to this issue has been issued in many Mach-e cars and is the standard for late '22 models and '23 models; however, in addition to my own HVBJB failing, I am hearing many instances of this newer part failing. Being that this recall stemmed from vehicles potentially losing propulsion as a result of this failure, the risk still exists (although potentially at a lower rate). I do, however, believe that Ford knows that this failure rate is still high and that their upgraded part does not provide a sufficient solution to the problem but has not been transparent with the NHTSA due to the costs associated with redesigning a third version of this part. I do not feel safe driving my family in this car because I know that it's just a matter of time before this part fails once again.
Corrective Action:
On November 18, 2022 my vehicle's High Voltage Battery Junction Box (HVBJB) failed. Ford replaced this part with an "upgraded" version of this part and I received my car back on November 28th. Shortly thereafter, the NHTSA issued a recall, the solution for which was a software update that my car received. On October 10, 2023 my vehicle's HVBJB failed once again (the newer upgraded part). Coincidentally, while my car was in the shop, the NHTSA issued a second recall for this issue, indicating that Ford would be recalling the physical HVBJB. Shortly after this recall, my recall was marked as complete because I received the upgraded version of the part once again. Ford's upgraded part that is a solution to this issue has been issued in many Mach-e cars and is the standard for late '22 models and '23 models; however, in addition to my own HVBJB failing, I am hearing many instances of this newer part failing. Being that this recall stemmed from vehicles potentially losing propulsion as a result of this failure, the risk still exists (although potentially at a lower rate). I do, however, believe that Ford knows that this failure rate is still high and that their upgraded part does not provide a sufficient solution to the problem but has not been transparent with the NHTSA due to the costs associated with redesigning a third version of this part. I do not feel safe driving my family in this car because I know that it's just a matter of time before this part fails once again.
Additional Notes:
On November 18, 2022 my vehicle's High Voltage Battery Junction Box (HVBJB) failed. Ford replaced this part with an "upgraded" version of this part and I received my car back on November 28th. Shortly thereafter, the NHTSA issued a recall, the solution for which was a software update that my car received. On October 10, 2023 my vehicle's HVBJB failed once again (the newer upgraded part). Coincidentally, while my car was in the shop, the NHTSA issued a second recall for this issue, indicating that Ford would be recalling the physical HVBJB. Shortly after this recall, my recall was marked as complete because I received the upgraded version of the part once again. Ford's upgraded part that is a solution to this issue has been issued in many Mach-e cars and is the standard for late '22 models and '23 models; however, in addition to my own HVBJB failing, I am hearing many instances of this newer part failing. Being that this recall stemmed from vehicles potentially losing propulsion as a result of this failure, the risk still exists (although potentially at a lower rate). I do, however, believe that Ford knows that this failure rate is still high and that their upgraded part does not provide a sufficient solution to the problem but has not been transparent with the NHTSA due to the costs associated with redesigning a third version of this part. I do not feel safe driving my family in this car because I know that it's just a matter of time before this part fails once again.
Mfg Campaign: 11553856
Recall Date: Nov 6, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
On November 18, 2022 my vehicle's High Voltage Battery Junction Box (HVBJB) failed. Ford replaced this part with an "upgraded" version of this part and I received my car back on November 28th. Shortly thereafter, the NHTSA issued a recall, the solution for which was a software update that my car received. On October 10, 2023 my vehicle's HVBJB failed once again (the newer upgraded part). Coincidentally, while my car was in the shop, the NHTSA issued a second recall for this issue, indicating that Ford would be recalling the physical HVBJB. Shortly after this recall, my recall was marked as complete because I received the upgraded version of the part once again. Ford's upgraded part that is a solution to this issue has been issued in many Mach-e cars and is the standard for late '22 models and '23 models; however, in addition to my own HVBJB failing, I am hearing many instances of this newer part failing. Being that this recall stemmed from vehicles potentially losing propulsion as a result of this failure, the risk still exists (although potentially at a lower rate). I do, however, believe that Ford knows that this failure rate is still high and that their upgraded part does not provide a sufficient solution to the problem but has not been transparent with the NHTSA due to the costs associated with redesigning a third version of this part. I do not feel safe driving my family in this car because I know that it's just a matter of time before this part fails once again.
Corrective Action:
On November 18, 2022 my vehicle's High Voltage Battery Junction Box (HVBJB) failed. Ford replaced this part with an "upgraded" version of this part and I received my car back on November 28th. Shortly thereafter, the NHTSA issued a recall, the solution for which was a software update that my car received. On October 10, 2023 my vehicle's HVBJB failed once again (the newer upgraded part). Coincidentally, while my car was in the shop, the NHTSA issued a second recall for this issue, indicating that Ford would be recalling the physical HVBJB. Shortly after this recall, my recall was marked as complete because I received the upgraded version of the part once again. Ford's upgraded part that is a solution to this issue has been issued in many Mach-e cars and is the standard for late '22 models and '23 models; however, in addition to my own HVBJB failing, I am hearing many instances of this newer part failing. Being that this recall stemmed from vehicles potentially losing propulsion as a result of this failure, the risk still exists (although potentially at a lower rate). I do, however, believe that Ford knows that this failure rate is still high and that their upgraded part does not provide a sufficient solution to the problem but has not been transparent with the NHTSA due to the costs associated with redesigning a third version of this part. I do not feel safe driving my family in this car because I know that it's just a matter of time before this part fails once again.
Additional Notes:
On November 18, 2022 my vehicle's High Voltage Battery Junction Box (HVBJB) failed. Ford replaced this part with an "upgraded" version of this part and I received my car back on November 28th. Shortly thereafter, the NHTSA issued a recall, the solution for which was a software update that my car received. On October 10, 2023 my vehicle's HVBJB failed once again (the newer upgraded part). Coincidentally, while my car was in the shop, the NHTSA issued a second recall for this issue, indicating that Ford would be recalling the physical HVBJB. Shortly after this recall, my recall was marked as complete because I received the upgraded version of the part once again. Ford's upgraded part that is a solution to this issue has been issued in many Mach-e cars and is the standard for late '22 models and '23 models; however, in addition to my own HVBJB failing, I am hearing many instances of this newer part failing. Being that this recall stemmed from vehicles potentially losing propulsion as a result of this failure, the risk still exists (although potentially at a lower rate). I do, however, believe that Ford knows that this failure rate is still high and that their upgraded part does not provide a sufficient solution to the problem but has not been transparent with the NHTSA due to the costs associated with redesigning a third version of this part. I do not feel safe driving my family in this car because I know that it's just a matter of time before this part fails once again.
Mfg Campaign: 11553856
Recall Date: Nov 6, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On this vehicle, it looks like I may have some arcing on the pins on my car where the charging port hooks up. This car has burnt up two charging cables. What I would like Nhsta to ask Ford is nowhere in this customer satisfaction program does it say they will replace the burnt pins on anyone's cars if they have them. Also, I do not see any recall for this issue as every single mach e that has any chance of having burning pins in their charging port should be inspected. I have received this letter on my 2022 mach e and 2023 one and I will make a complaint for both. There should not only be a recall opened up on this to properly inspect every single charging port for any kind of arching as any kind of arching may have caused damage not only to the pins but the entire electrical system or any one of the components that go from the pins to the batteries. Furthermore of a recall I also ask that an investigation be opened to Ford itself since they cannot tell customers who pay a ton of money for there vehicles why they did not open a recall or notify Nhsta in the first place. This is even worse in my opinion then the last two recalls when they tried to give us software knowingly having an updated part that was more robust for the battery control module to have to be investigated in order to replace it. This should not be tolerated. My safety, my family's safety, and everyone else's safety who owns one of these vehicles is the main importance to me. Like I said looks like I may have some arching on my pins on my car charging port but who would know Ford is not even going to replace them or inspect them there is no recall for this that I have seen. Shady as usual shame on you Ford I hope NHSTA drops the hammer on you this time and the last time.
Corrective Action:
On this vehicle, it looks like I may have some arcing on the pins on my car where the charging port hooks up. This car has burnt up two charging cables. What I would like Nhsta to ask Ford is nowhere in this customer satisfaction program does it say they will replace the burnt pins on anyone's cars if they have them. Also, I do not see any recall for this issue as every single mach e that has any chance of having burning pins in their charging port should be inspected. I have received this letter on my 2022 mach e and 2023 one and I will make a complaint for both. There should not only be a recall opened up on this to properly inspect every single charging port for any kind of arching as any kind of arching may have caused damage not only to the pins but the entire electrical system or any one of the components that go from the pins to the batteries. Furthermore of a recall I also ask that an investigation be opened to Ford itself since they cannot tell customers who pay a ton of money for there vehicles why they did not open a recall or notify Nhsta in the first place. This is even worse in my opinion then the last two recalls when they tried to give us software knowingly having an updated part that was more robust for the battery control module to have to be investigated in order to replace it. This should not be tolerated. My safety, my family's safety, and everyone else's safety who owns one of these vehicles is the main importance to me. Like I said looks like I may have some arching on my pins on my car charging port but who would know Ford is not even going to replace them or inspect them there is no recall for this that I have seen. Shady as usual shame on you Ford I hope NHSTA drops the hammer on you this time and the last time.
Additional Notes:
On this vehicle, it looks like I may have some arcing on the pins on my car where the charging port hooks up. This car has burnt up two charging cables. What I would like Nhsta to ask Ford is nowhere in this customer satisfaction program does it say they will replace the burnt pins on anyone's cars if they have them. Also, I do not see any recall for this issue as every single mach e that has any chance of having burning pins in their charging port should be inspected. I have received this letter on my 2022 mach e and 2023 one and I will make a complaint for both. There should not only be a recall opened up on this to properly inspect every single charging port for any kind of arching as any kind of arching may have caused damage not only to the pins but the entire electrical system or any one of the components that go from the pins to the batteries. Furthermore of a recall I also ask that an investigation be opened to Ford itself since they cannot tell customers who pay a ton of money for there vehicles why they did not open a recall or notify Nhsta in the first place. This is even worse in my opinion then the last two recalls when they tried to give us software knowingly having an updated part that was more robust for the battery control module to have to be investigated in order to replace it. This should not be tolerated. My safety, my family's safety, and everyone else's safety who owns one of these vehicles is the main importance to me. Like I said looks like I may have some arching on my pins on my car charging port but who would know Ford is not even going to replace them or inspect them there is no recall for this that I have seen. Shady as usual shame on you Ford I hope NHSTA drops the hammer on you this time and the last time.
Mfg Campaign: 11553871
Recall Date: Nov 6, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD
Potential Consequences:
On this vehicle, it looks like I may have some arcing on the pins on my car where the charging port hooks up. This car has burnt up two charging cables. What I would like Nhsta to ask Ford is nowhere in this customer satisfaction program does it say they will replace the burnt pins on anyone's cars if they have them. Also, I do not see any recall for this issue as every single mach e that has any chance of having burning pins in their charging port should be inspected. I have received this letter on my 2022 mach e and 2023 one and I will make a complaint for both. There should not only be a recall opened up on this to properly inspect every single charging port for any kind of arching as any kind of arching may have caused damage not only to the pins but the entire electrical system or any one of the components that go from the pins to the batteries. Furthermore of a recall I also ask that an investigation be opened to Ford itself since they cannot tell customers who pay a ton of money for there vehicles why they did not open a recall or notify Nhsta in the first place. This is even worse in my opinion then the last two recalls when they tried to give us software knowingly having an updated part that was more robust for the battery control module to have to be investigated in order to replace it. This should not be tolerated. My safety, my family's safety, and everyone else's safety who owns one of these vehicles is the main importance to me. Like I said looks like I may have some arching on my pins on my car charging port but who would know Ford is not even going to replace them or inspect them there is no recall for this that I have seen. Shady as usual shame on you Ford I hope NHSTA drops the hammer on you this time and the last time.
Corrective Action:
On this vehicle, it looks like I may have some arcing on the pins on my car where the charging port hooks up. This car has burnt up two charging cables. What I would like Nhsta to ask Ford is nowhere in this customer satisfaction program does it say they will replace the burnt pins on anyone's cars if they have them. Also, I do not see any recall for this issue as every single mach e that has any chance of having burning pins in their charging port should be inspected. I have received this letter on my 2022 mach e and 2023 one and I will make a complaint for both. There should not only be a recall opened up on this to properly inspect every single charging port for any kind of arching as any kind of arching may have caused damage not only to the pins but the entire electrical system or any one of the components that go from the pins to the batteries. Furthermore of a recall I also ask that an investigation be opened to Ford itself since they cannot tell customers who pay a ton of money for there vehicles why they did not open a recall or notify Nhsta in the first place. This is even worse in my opinion then the last two recalls when they tried to give us software knowingly having an updated part that was more robust for the battery control module to have to be investigated in order to replace it. This should not be tolerated. My safety, my family's safety, and everyone else's safety who owns one of these vehicles is the main importance to me. Like I said looks like I may have some arching on my pins on my car charging port but who would know Ford is not even going to replace them or inspect them there is no recall for this that I have seen. Shady as usual shame on you Ford I hope NHSTA drops the hammer on you this time and the last time.
Additional Notes:
On this vehicle, it looks like I may have some arcing on the pins on my car where the charging port hooks up. This car has burnt up two charging cables. What I would like Nhsta to ask Ford is nowhere in this customer satisfaction program does it say they will replace the burnt pins on anyone's cars if they have them. Also, I do not see any recall for this issue as every single mach e that has any chance of having burning pins in their charging port should be inspected. I have received this letter on my 2022 mach e and 2023 one and I will make a complaint for both. There should not only be a recall opened up on this to properly inspect every single charging port for any kind of arching as any kind of arching may have caused damage not only to the pins but the entire electrical system or any one of the components that go from the pins to the batteries. Furthermore of a recall I also ask that an investigation be opened to Ford itself since they cannot tell customers who pay a ton of money for there vehicles why they did not open a recall or notify Nhsta in the first place. This is even worse in my opinion then the last two recalls when they tried to give us software knowingly having an updated part that was more robust for the battery control module to have to be investigated in order to replace it. This should not be tolerated. My safety, my family's safety, and everyone else's safety who owns one of these vehicles is the main importance to me. Like I said looks like I may have some arching on my pins on my car charging port but who would know Ford is not even going to replace them or inspect them there is no recall for this that I have seen. Shady as usual shame on you Ford I hope NHSTA drops the hammer on you this time and the last time.
Mfg Campaign: 11553871
Recall Date: Nov 6, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The HVJB failed once again, disabling my car. This is the second HVJB I’ve had since purchasing the car April 18,2022. The car goes into a limp mode making it unsafe for highway use.
Corrective Action:
The HVJB failed once again, disabling my car. This is the second HVJB I’ve had since purchasing the car April 18,2022. The car goes into a limp mode making it unsafe for highway use.
Additional Notes:
The HVJB failed once again, disabling my car. This is the second HVJB I’ve had since purchasing the car April 18,2022. The car goes into a limp mode making it unsafe for highway use.
Mfg Campaign: 11553046
Recall Date: Nov 1, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
This is the second time in 2 months that I’ve received a High Voltage Warning and Powertrain fault on my MME ‘22. This was suppose to have been fixed by a recall completed prior to my build date. I have been driving normal speeds on side streets when this happens.
Corrective Action:
This is the second time in 2 months that I’ve received a High Voltage Warning and Powertrain fault on my MME ‘22. This was suppose to have been fixed by a recall completed prior to my build date. I have been driving normal speeds on side streets when this happens.
Additional Notes:
This is the second time in 2 months that I’ve received a High Voltage Warning and Powertrain fault on my MME ‘22. This was suppose to have been fixed by a recall completed prior to my build date. I have been driving normal speeds on side streets when this happens.
Mfg Campaign: 11548897
Recall Date: Oct 8, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
This is the second time in 2 months that I’ve received a High Voltage Warning and Powertrain fault on my MME ‘22. This was suppose to have been fixed by a recall completed prior to my build date. I have been driving normal speeds on side streets when this happens.
Corrective Action:
This is the second time in 2 months that I’ve received a High Voltage Warning and Powertrain fault on my MME ‘22. This was suppose to have been fixed by a recall completed prior to my build date. I have been driving normal speeds on side streets when this happens.
Additional Notes:
This is the second time in 2 months that I’ve received a High Voltage Warning and Powertrain fault on my MME ‘22. This was suppose to have been fixed by a recall completed prior to my build date. I have been driving normal speeds on side streets when this happens.
Mfg Campaign: 11548897
Recall Date: Oct 8, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The high voltage battery junction box failed on my car at 9500 miles, and now again at 19200 miles. Failure prevents the car from running properly, or at all. The dealership is reporting that Ford has not developed an updated replacement part, and is only replacing with the same part that the vehicle left the factory with.
Corrective Action:
The high voltage battery junction box failed on my car at 9500 miles, and now again at 19200 miles. Failure prevents the car from running properly, or at all. The dealership is reporting that Ford has not developed an updated replacement part, and is only replacing with the same part that the vehicle left the factory with.
Additional Notes:
The high voltage battery junction box failed on my car at 9500 miles, and now again at 19200 miles. Failure prevents the car from running properly, or at all. The dealership is reporting that Ford has not developed an updated replacement part, and is only replacing with the same part that the vehicle left the factory with.
Mfg Campaign: 11547152
Recall Date: Sep 28, 2023
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The high voltage battery junction box failed on my car at 9500 miles, and now again at 19200 miles. Failure prevents the car from running properly, or at all. The dealership is reporting that Ford has not developed an updated replacement part, and is only replacing with the same part that the vehicle left the factory with.
Corrective Action:
The high voltage battery junction box failed on my car at 9500 miles, and now again at 19200 miles. Failure prevents the car from running properly, or at all. The dealership is reporting that Ford has not developed an updated replacement part, and is only replacing with the same part that the vehicle left the factory with.
Additional Notes:
The high voltage battery junction box failed on my car at 9500 miles, and now again at 19200 miles. Failure prevents the car from running properly, or at all. The dealership is reporting that Ford has not developed an updated replacement part, and is only replacing with the same part that the vehicle left the factory with.
Mfg Campaign: 11547152
Recall Date: Sep 28, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The high voltage battery junction box failed on my car at 9500 miles, and now again at 19200 miles. Failure prevents the car from running properly, or at all. The dealership is reporting that Ford has not developed an updated replacement part, and is only replacing with the same part that the vehicle left the factory with.
Corrective Action:
The high voltage battery junction box failed on my car at 9500 miles, and now again at 19200 miles. Failure prevents the car from running properly, or at all. The dealership is reporting that Ford has not developed an updated replacement part, and is only replacing with the same part that the vehicle left the factory with.
Additional Notes:
The high voltage battery junction box failed on my car at 9500 miles, and now again at 19200 miles. Failure prevents the car from running properly, or at all. The dealership is reporting that Ford has not developed an updated replacement part, and is only replacing with the same part that the vehicle left the factory with.
Mfg Campaign: 11547152
Recall Date: Sep 28, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle experienced the recalled HVBJB failure around November 21, 2022 at 13,000 miles. The failed device was replaced. Around July 12, 2023 at 23,000 miles, the replaced HVBJB device failed again and was once again replaced. It seems that the replacement device does not resolve the issue. Both times, the vehicle was traveling on the highway and the vehicle performance was instantly restricted causing a dangerous situation where I had to immediately move over to the right lane without any acceleration power to navigate around large trucks.
Corrective Action:
Vehicle experienced the recalled HVBJB failure around November 21, 2022 at 13,000 miles. The failed device was replaced. Around July 12, 2023 at 23,000 miles, the replaced HVBJB device failed again and was once again replaced. It seems that the replacement device does not resolve the issue. Both times, the vehicle was traveling on the highway and the vehicle performance was instantly restricted causing a dangerous situation where I had to immediately move over to the right lane without any acceleration power to navigate around large trucks.
Additional Notes:
Vehicle experienced the recalled HVBJB failure around November 21, 2022 at 13,000 miles. The failed device was replaced. Around July 12, 2023 at 23,000 miles, the replaced HVBJB device failed again and was once again replaced. It seems that the replacement device does not resolve the issue. Both times, the vehicle was traveling on the highway and the vehicle performance was instantly restricted causing a dangerous situation where I had to immediately move over to the right lane without any acceleration power to navigate around large trucks.
Mfg Campaign: 11546519
Recall Date: Sep 26, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I am going to try to explain this as best as I can. Ford has faulty charging cables that they know about and have not recalled voluntarily. This I have an issue with because it is causing the battery on my car to overheat and put it at a potential risk of catastrophic thermal runaway incident. I have had two charging cables go bad on my car. I just got my car back today and I noticed the new cable has a new part number on it as well as different types of wiring marked on the outer portion of the top cable. This is the gauge of wiring that is being used to plug into the outlet of my home to the actual charging conversion. Look at the old and new cable pictures and notice the white markings on these cables the gauge or wiring is different. Now the part number of the one on the white car I am not sure at all which one was turned in as I no longer have it anymore but what I can tell you is on the white converter itself with part number LJ98-10f868-AL is the new part number cable which I just got and have no issues with. The other one part number LJ98-10f868-AK is the older part number cable that I have seen the amber light staying on that says that it's in an undercharging condition due to overheating. So with this said Ford is aware there is a defect in the charging cables of previous models prior to AL. I have had two other charging cables go bad before I just got this AL one how is this possible with no recall? These prior model charging cables are putting stress on the electrical system of the car. I can tell because with these old cables I hear the cooling fans coming on super loud which yeah the cooling fan is supposed to come on but im pretty sure the undercharging should not happen on the cable unless the battery is overheating. With this said you must open an investigation to look into these charging cables and what is changing the part numbers. It seems to me they are using different gauge wiring and type of wiring for the part that plugs into the wall.
Corrective Action:
I am going to try to explain this as best as I can. Ford has faulty charging cables that they know about and have not recalled voluntarily. This I have an issue with because it is causing the battery on my car to overheat and put it at a potential risk of catastrophic thermal runaway incident. I have had two charging cables go bad on my car. I just got my car back today and I noticed the new cable has a new part number on it as well as different types of wiring marked on the outer portion of the top cable. This is the gauge of wiring that is being used to plug into the outlet of my home to the actual charging conversion. Look at the old and new cable pictures and notice the white markings on these cables the gauge or wiring is different. Now the part number of the one on the white car I am not sure at all which one was turned in as I no longer have it anymore but what I can tell you is on the white converter itself with part number LJ98-10f868-AL is the new part number cable which I just got and have no issues with. The other one part number LJ98-10f868-AK is the older part number cable that I have seen the amber light staying on that says that it's in an undercharging condition due to overheating. So with this said Ford is aware there is a defect in the charging cables of previous models prior to AL. I have had two other charging cables go bad before I just got this AL one how is this possible with no recall? These prior model charging cables are putting stress on the electrical system of the car. I can tell because with these old cables I hear the cooling fans coming on super loud which yeah the cooling fan is supposed to come on but im pretty sure the undercharging should not happen on the cable unless the battery is overheating. With this said you must open an investigation to look into these charging cables and what is changing the part numbers. It seems to me they are using different gauge wiring and type of wiring for the part that plugs into the wall.
Additional Notes:
I am going to try to explain this as best as I can. Ford has faulty charging cables that they know about and have not recalled voluntarily. This I have an issue with because it is causing the battery on my car to overheat and put it at a potential risk of catastrophic thermal runaway incident. I have had two charging cables go bad on my car. I just got my car back today and I noticed the new cable has a new part number on it as well as different types of wiring marked on the outer portion of the top cable. This is the gauge of wiring that is being used to plug into the outlet of my home to the actual charging conversion. Look at the old and new cable pictures and notice the white markings on these cables the gauge or wiring is different. Now the part number of the one on the white car I am not sure at all which one was turned in as I no longer have it anymore but what I can tell you is on the white converter itself with part number LJ98-10f868-AL is the new part number cable which I just got and have no issues with. The other one part number LJ98-10f868-AK is the older part number cable that I have seen the amber light staying on that says that it's in an undercharging condition due to overheating. So with this said Ford is aware there is a defect in the charging cables of previous models prior to AL. I have had two other charging cables go bad before I just got this AL one how is this possible with no recall? These prior model charging cables are putting stress on the electrical system of the car. I can tell because with these old cables I hear the cooling fans coming on super loud which yeah the cooling fan is supposed to come on but im pretty sure the undercharging should not happen on the cable unless the battery is overheating. With this said you must open an investigation to look into these charging cables and what is changing the part numbers. It seems to me they are using different gauge wiring and type of wiring for the part that plugs into the wall.
Mfg Campaign: 11545715
Recall Date: Sep 20, 2023
Ford Motor Company
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
While driving on I-40 East between Raleigh, NC and Benson, NC I was trying to use the Blue Cruise self driving feature on my Mache. The system is frightening to me because it tends to default towards the marker between lanes and requires more attention than so called hands free driving is supposed to need. However, in this situation, there was a stretch of the highway where the lane markers were half white and then half black stripes. When I hit that stretch the car veered over the lane markers into the passing lane and if I hadn't resumed control, would have taken me completely into the other lane. The dash indicated that the system was in control of the car for the entire time. It had not disengaged at any point.
Corrective Action:
While driving on I-40 East between Raleigh, NC and Benson, NC I was trying to use the Blue Cruise self driving feature on my Mache. The system is frightening to me because it tends to default towards the marker between lanes and requires more attention than so called hands free driving is supposed to need. However, in this situation, there was a stretch of the highway where the lane markers were half white and then half black stripes. When I hit that stretch the car veered over the lane markers into the passing lane and if I hadn't resumed control, would have taken me completely into the other lane. The dash indicated that the system was in control of the car for the entire time. It had not disengaged at any point.
Additional Notes:
While driving on I-40 East between Raleigh, NC and Benson, NC I was trying to use the Blue Cruise self driving feature on my Mache. The system is frightening to me because it tends to default towards the marker between lanes and requires more attention than so called hands free driving is supposed to need. However, in this situation, there was a stretch of the highway where the lane markers were half white and then half black stripes. When I hit that stretch the car veered over the lane markers into the passing lane and if I hadn't resumed control, would have taken me completely into the other lane. The dash indicated that the system was in control of the car for the entire time. It had not disengaged at any point.
Mfg Campaign: 11545115
Recall Date: Sep 18, 2023
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
While driving on I-40 East between Raleigh, NC and Benson, NC I was trying to use the Blue Cruise self driving feature on my Mache. The system is frightening to me because it tends to default towards the marker between lanes and requires more attention than so called hands free driving is supposed to need. However, in this situation, there was a stretch of the highway where the lane markers were half white and then half black stripes. When I hit that stretch the car veered over the lane markers into the passing lane and if I hadn't resumed control, would have taken me completely into the other lane. The dash indicated that the system was in control of the car for the entire time. It had not disengaged at any point.
Corrective Action:
While driving on I-40 East between Raleigh, NC and Benson, NC I was trying to use the Blue Cruise self driving feature on my Mache. The system is frightening to me because it tends to default towards the marker between lanes and requires more attention than so called hands free driving is supposed to need. However, in this situation, there was a stretch of the highway where the lane markers were half white and then half black stripes. When I hit that stretch the car veered over the lane markers into the passing lane and if I hadn't resumed control, would have taken me completely into the other lane. The dash indicated that the system was in control of the car for the entire time. It had not disengaged at any point.
Additional Notes:
While driving on I-40 East between Raleigh, NC and Benson, NC I was trying to use the Blue Cruise self driving feature on my Mache. The system is frightening to me because it tends to default towards the marker between lanes and requires more attention than so called hands free driving is supposed to need. However, in this situation, there was a stretch of the highway where the lane markers were half white and then half black stripes. When I hit that stretch the car veered over the lane markers into the passing lane and if I hadn't resumed control, would have taken me completely into the other lane. The dash indicated that the system was in control of the car for the entire time. It had not disengaged at any point.
Mfg Campaign: 11545115
Recall Date: Sep 18, 2023
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
While driving on I-40 East between Raleigh, NC and Benson, NC I was trying to use the Blue Cruise self driving feature on my Mache. The system is frightening to me because it tends to default towards the marker between lanes and requires more attention than so called hands free driving is supposed to need. However, in this situation, there was a stretch of the highway where the lane markers were half white and then half black stripes. When I hit that stretch the car veered over the lane markers into the passing lane and if I hadn't resumed control, would have taken me completely into the other lane. The dash indicated that the system was in control of the car for the entire time. It had not disengaged at any point.
Corrective Action:
While driving on I-40 East between Raleigh, NC and Benson, NC I was trying to use the Blue Cruise self driving feature on my Mache. The system is frightening to me because it tends to default towards the marker between lanes and requires more attention than so called hands free driving is supposed to need. However, in this situation, there was a stretch of the highway where the lane markers were half white and then half black stripes. When I hit that stretch the car veered over the lane markers into the passing lane and if I hadn't resumed control, would have taken me completely into the other lane. The dash indicated that the system was in control of the car for the entire time. It had not disengaged at any point.
Additional Notes:
While driving on I-40 East between Raleigh, NC and Benson, NC I was trying to use the Blue Cruise self driving feature on my Mache. The system is frightening to me because it tends to default towards the marker between lanes and requires more attention than so called hands free driving is supposed to need. However, in this situation, there was a stretch of the highway where the lane markers were half white and then half black stripes. When I hit that stretch the car veered over the lane markers into the passing lane and if I hadn't resumed control, would have taken me completely into the other lane. The dash indicated that the system was in control of the car for the entire time. It had not disengaged at any point.
Mfg Campaign: 11545115
Recall Date: Sep 18, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Suffered a “ stop safely now” error message. The battery warning light came on. Vehicle was parked at the time and suffered this error which wouldn’t let me start or shift into gear. I already had the HVJB replaced last year, September 2022.
Corrective Action:
Suffered a “ stop safely now” error message. The battery warning light came on. Vehicle was parked at the time and suffered this error which wouldn’t let me start or shift into gear. I already had the HVJB replaced last year, September 2022.
Additional Notes:
Suffered a “ stop safely now” error message. The battery warning light came on. Vehicle was parked at the time and suffered this error which wouldn’t let me start or shift into gear. I already had the HVJB replaced last year, September 2022.
Mfg Campaign: 11543741
Recall Date: Sep 10, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Suffered a “ stop safely now” error message. The battery warning light came on. Vehicle was parked at the time and suffered this error which wouldn’t let me start or shift into gear. I already had the HVJB replaced last year, September 2022.
Corrective Action:
Suffered a “ stop safely now” error message. The battery warning light came on. Vehicle was parked at the time and suffered this error which wouldn’t let me start or shift into gear. I already had the HVJB replaced last year, September 2022.
Additional Notes:
Suffered a “ stop safely now” error message. The battery warning light came on. Vehicle was parked at the time and suffered this error which wouldn’t let me start or shift into gear. I already had the HVJB replaced last year, September 2022.
Mfg Campaign: 11543741
Recall Date: Sep 10, 2023
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
While driving the vehicle in the highway the service/malfunction indicator light (MIL, wrench symbol) turned on and the vehicle dramatically lost propulsion power limiting my acceleration/speed. I opened the Ford Pass App on my phone and the following messages were shown regarding the issue: "High-Voltage Battery Warning and Powertrain Malfunction/Reduce Power". The message in the app also indicated to contact the dealer immediately. I would estimate that max acceleration was instantly reduced over 30%, causing a great concern while cruising at highway speeds. Previous to the date of this incident, the warning/check engine light never turned on. I made the next exit to use secondary roads as a precautionary measure since the max acceleration was limited. I am very active in various Mach-E forums, and this is a well-known issue for Ford. These messages are the ones related to a potential design problem with the High Voltage Battery Junction Box (HVBJB) included in my vehicle (Mach-Es built on or before May 28, 2023). My production date was January 2022. This vehicle got the safety recall #22S41 (software update) at the dealer last year. The software basically allowed the driver to get these warning messages if issues with the HVBJB contactors were detected. It is noteworthy to mention that I did not get the “Stop Safely Now” message, which would have made the vehicle undrivable. Next morning the wrench symbol disappeared from my instrument cluster. Ford issued a technical service bulletin #23-2257 to address a fix, which will involve the replacement of the potentially defective HVBJB for a redesigned one. The dealer indicated the remedy Ford provided was the software update, however multiple owners have reported the replacement of the potential defective part by Ford can only be done if the vehicle is totally inoperable showing the "Stop Safely Now" message. A sudden loss of propulsion while cruising at highway speeds is a safety concern for driver and others.
Corrective Action:
While driving the vehicle in the highway the service/malfunction indicator light (MIL, wrench symbol) turned on and the vehicle dramatically lost propulsion power limiting my acceleration/speed. I opened the Ford Pass App on my phone and the following messages were shown regarding the issue: "High-Voltage Battery Warning and Powertrain Malfunction/Reduce Power". The message in the app also indicated to contact the dealer immediately. I would estimate that max acceleration was instantly reduced over 30%, causing a great concern while cruising at highway speeds. Previous to the date of this incident, the warning/check engine light never turned on. I made the next exit to use secondary roads as a precautionary measure since the max acceleration was limited. I am very active in various Mach-E forums, and this is a well-known issue for Ford. These messages are the ones related to a potential design problem with the High Voltage Battery Junction Box (HVBJB) included in my vehicle (Mach-Es built on or before May 28, 2023). My production date was January 2022. This vehicle got the safety recall #22S41 (software update) at the dealer last year. The software basically allowed the driver to get these warning messages if issues with the HVBJB contactors were detected. It is noteworthy to mention that I did not get the “Stop Safely Now” message, which would have made the vehicle undrivable. Next morning the wrench symbol disappeared from my instrument cluster. Ford issued a technical service bulletin #23-2257 to address a fix, which will involve the replacement of the potentially defective HVBJB for a redesigned one. The dealer indicated the remedy Ford provided was the software update, however multiple owners have reported the replacement of the potential defective part by Ford can only be done if the vehicle is totally inoperable showing the "Stop Safely Now" message. A sudden loss of propulsion while cruising at highway speeds is a safety concern for driver and others.
Additional Notes:
While driving the vehicle in the highway the service/malfunction indicator light (MIL, wrench symbol) turned on and the vehicle dramatically lost propulsion power limiting my acceleration/speed. I opened the Ford Pass App on my phone and the following messages were shown regarding the issue: "High-Voltage Battery Warning and Powertrain Malfunction/Reduce Power". The message in the app also indicated to contact the dealer immediately. I would estimate that max acceleration was instantly reduced over 30%, causing a great concern while cruising at highway speeds. Previous to the date of this incident, the warning/check engine light never turned on. I made the next exit to use secondary roads as a precautionary measure since the max acceleration was limited. I am very active in various Mach-E forums, and this is a well-known issue for Ford. These messages are the ones related to a potential design problem with the High Voltage Battery Junction Box (HVBJB) included in my vehicle (Mach-Es built on or before May 28, 2023). My production date was January 2022. This vehicle got the safety recall #22S41 (software update) at the dealer last year. The software basically allowed the driver to get these warning messages if issues with the HVBJB contactors were detected. It is noteworthy to mention that I did not get the “Stop Safely Now” message, which would have made the vehicle undrivable. Next morning the wrench symbol disappeared from my instrument cluster. Ford issued a technical service bulletin #23-2257 to address a fix, which will involve the replacement of the potentially defective HVBJB for a redesigned one. The dealer indicated the remedy Ford provided was the software update, however multiple owners have reported the replacement of the potential defective part by Ford can only be done if the vehicle is totally inoperable showing the "Stop Safely Now" message. A sudden loss of propulsion while cruising at highway speeds is a safety concern for driver and others.
Mfg Campaign: 11543466
Recall Date: Sep 8, 2023
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