Complaints & Recalls
Official Safety Recalls - Important!
87 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022 Mustang Mach E vehicles equipped with an extended range battery. The high voltage battery main contactors may overheat.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 23S56
Recall Date: Jun 27, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S65
Recall Date: Jun 13, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2023-2024 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S49
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles previously repaired incorrectly under recall number 22V-412. The high voltage battery main contactors may overheat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S14
Recall Date: Feb 28, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles equipped with an extended range battery. The high voltage battery main contactors may overheat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S56
Recall Date: Oct 13, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022 Mustang Mach-E vehicles. The right-rear axle half shafts may have been manufactured improperly, allowing the half shaft stem to break under load.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S55
Recall Date: Aug 26, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles. The high voltage battery main contactors may overheat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S41
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E and 2022 Maverick vehicles. The rear seat belt buckles may not be properly attached to the rear floor assembly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection," and 210, "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21C36
Recall Date: Dec 16, 2021
Consumer Complaints
179 ComplaintsFord Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
On 3 occasions in the past month I have been driving down the road and, without any action from me, cruise control has turned itself on, with a speed set above the speed limit. I noticed it because the car accelerated to reach the target speed (which was an unsafe speed). I immediately braked and turned off the cruise control. The first two times it happened, I was pretty sure I had not accidentally activated cruise control by touching the button on the steering wheel. The third time, I was on a straight stretch of highway and was 100% sure I had done nothing to activate cruise control I had not used cruise control at any point from the time I turned on the car until the time this happened. I was between 10 and 15 minutes into my trip when this occurred.
Corrective Action:
On 3 occasions in the past month I have been driving down the road and, without any action from me, cruise control has turned itself on, with a speed set above the speed limit. I noticed it because the car accelerated to reach the target speed (which was an unsafe speed). I immediately braked and turned off the cruise control. The first two times it happened, I was pretty sure I had not accidentally activated cruise control by touching the button on the steering wheel. The third time, I was on a straight stretch of highway and was 100% sure I had done nothing to activate cruise control I had not used cruise control at any point from the time I turned on the car until the time this happened. I was between 10 and 15 minutes into my trip when this occurred.
Additional Notes:
On 3 occasions in the past month I have been driving down the road and, without any action from me, cruise control has turned itself on, with a speed set above the speed limit. I noticed it because the car accelerated to reach the target speed (which was an unsafe speed). I immediately braked and turned off the cruise control. The first two times it happened, I was pretty sure I had not accidentally activated cruise control by touching the button on the steering wheel. The third time, I was on a straight stretch of highway and was 100% sure I had done nothing to activate cruise control I had not used cruise control at any point from the time I turned on the car until the time this happened. I was between 10 and 15 minutes into my trip when this occurred.
Mfg Campaign: 11529784
Recall Date: Jun 30, 2023
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
On 3 occasions in the past month I have been driving down the road and, without any action from me, cruise control has turned itself on, with a speed set above the speed limit. I noticed it because the car accelerated to reach the target speed (which was an unsafe speed). I immediately braked and turned off the cruise control. The first two times it happened, I was pretty sure I had not accidentally activated cruise control by touching the button on the steering wheel. The third time, I was on a straight stretch of highway and was 100% sure I had done nothing to activate cruise control I had not used cruise control at any point from the time I turned on the car until the time this happened. I was between 10 and 15 minutes into my trip when this occurred.
Corrective Action:
On 3 occasions in the past month I have been driving down the road and, without any action from me, cruise control has turned itself on, with a speed set above the speed limit. I noticed it because the car accelerated to reach the target speed (which was an unsafe speed). I immediately braked and turned off the cruise control. The first two times it happened, I was pretty sure I had not accidentally activated cruise control by touching the button on the steering wheel. The third time, I was on a straight stretch of highway and was 100% sure I had done nothing to activate cruise control I had not used cruise control at any point from the time I turned on the car until the time this happened. I was between 10 and 15 minutes into my trip when this occurred.
Additional Notes:
On 3 occasions in the past month I have been driving down the road and, without any action from me, cruise control has turned itself on, with a speed set above the speed limit. I noticed it because the car accelerated to reach the target speed (which was an unsafe speed). I immediately braked and turned off the cruise control. The first two times it happened, I was pretty sure I had not accidentally activated cruise control by touching the button on the steering wheel. The third time, I was on a straight stretch of highway and was 100% sure I had done nothing to activate cruise control I had not used cruise control at any point from the time I turned on the car until the time this happened. I was between 10 and 15 minutes into my trip when this occurred.
Mfg Campaign: 11529784
Recall Date: Jun 30, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
After charging for the first time at a DC fast charge station to 80%, I resumed my trip and drove about 3 miles to merge onto the expressway, my screen panel said "safely stop now", with a turtle logo and battery icon coming on. my car then came to a complete stop within a few seconds in the middle of the on-ramp leaving me stranded. I repeatedly tried to turn the car on and off to see if i could get it to accelerate again but to no avail. I was stuck in the middle of the merge lane where my car would not move. After trying several attempts to rebooting, locking, turning off the car completely for 10-30 minutes, nothing worked. Although the accessory power said it was active there was no AC. After a couple of hours of waiting for a tow truck that would actually work with an EV, I locked the car again and tried to start. There were no warning lights so I tried to go to get off the expressway. After 3 miles at 70mph, the same warning lights came on and the car started to decelerate and then stopped. Luckily I was able to get over to the side of the interstate. After still waiting on tow truck for another 2 hours, lights inside the car started blinking, a loud banging sound started coming from the car and then nothing would work. Screens were black, doors were locked, windows wouldn’t roll up. No accessory power at all. It was 95° in Florida sun and I was completely stuck in the middle of nowhere at the mercy of any tow truck that would come help. It took 6 hours to get someone to come. He jumped the 12V battery and the car turned on and we loaded it onto the flatbed and took it to the dealership. Waiting now to see what is happening.
Corrective Action:
After charging for the first time at a DC fast charge station to 80%, I resumed my trip and drove about 3 miles to merge onto the expressway, my screen panel said "safely stop now", with a turtle logo and battery icon coming on. my car then came to a complete stop within a few seconds in the middle of the on-ramp leaving me stranded. I repeatedly tried to turn the car on and off to see if i could get it to accelerate again but to no avail. I was stuck in the middle of the merge lane where my car would not move. After trying several attempts to rebooting, locking, turning off the car completely for 10-30 minutes, nothing worked. Although the accessory power said it was active there was no AC. After a couple of hours of waiting for a tow truck that would actually work with an EV, I locked the car again and tried to start. There were no warning lights so I tried to go to get off the expressway. After 3 miles at 70mph, the same warning lights came on and the car started to decelerate and then stopped. Luckily I was able to get over to the side of the interstate. After still waiting on tow truck for another 2 hours, lights inside the car started blinking, a loud banging sound started coming from the car and then nothing would work. Screens were black, doors were locked, windows wouldn’t roll up. No accessory power at all. It was 95° in Florida sun and I was completely stuck in the middle of nowhere at the mercy of any tow truck that would come help. It took 6 hours to get someone to come. He jumped the 12V battery and the car turned on and we loaded it onto the flatbed and took it to the dealership. Waiting now to see what is happening.
Additional Notes:
After charging for the first time at a DC fast charge station to 80%, I resumed my trip and drove about 3 miles to merge onto the expressway, my screen panel said "safely stop now", with a turtle logo and battery icon coming on. my car then came to a complete stop within a few seconds in the middle of the on-ramp leaving me stranded. I repeatedly tried to turn the car on and off to see if i could get it to accelerate again but to no avail. I was stuck in the middle of the merge lane where my car would not move. After trying several attempts to rebooting, locking, turning off the car completely for 10-30 minutes, nothing worked. Although the accessory power said it was active there was no AC. After a couple of hours of waiting for a tow truck that would actually work with an EV, I locked the car again and tried to start. There were no warning lights so I tried to go to get off the expressway. After 3 miles at 70mph, the same warning lights came on and the car started to decelerate and then stopped. Luckily I was able to get over to the side of the interstate. After still waiting on tow truck for another 2 hours, lights inside the car started blinking, a loud banging sound started coming from the car and then nothing would work. Screens were black, doors were locked, windows wouldn’t roll up. No accessory power at all. It was 95° in Florida sun and I was completely stuck in the middle of nowhere at the mercy of any tow truck that would come help. It took 6 hours to get someone to come. He jumped the 12V battery and the car turned on and we loaded it onto the flatbed and took it to the dealership. Waiting now to see what is happening.
Mfg Campaign: 11525550
Recall Date: Jun 6, 2023
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
After charging for the first time at a DC fast charge station to 80%, I resumed my trip and drove about 3 miles to merge onto the expressway, my screen panel said "safely stop now", with a turtle logo and battery icon coming on. my car then came to a complete stop within a few seconds in the middle of the on-ramp leaving me stranded. I repeatedly tried to turn the car on and off to see if i could get it to accelerate again but to no avail. I was stuck in the middle of the merge lane where my car would not move. After trying several attempts to rebooting, locking, turning off the car completely for 10-30 minutes, nothing worked. Although the accessory power said it was active there was no AC. After a couple of hours of waiting for a tow truck that would actually work with an EV, I locked the car again and tried to start. There were no warning lights so I tried to go to get off the expressway. After 3 miles at 70mph, the same warning lights came on and the car started to decelerate and then stopped. Luckily I was able to get over to the side of the interstate. After still waiting on tow truck for another 2 hours, lights inside the car started blinking, a loud banging sound started coming from the car and then nothing would work. Screens were black, doors were locked, windows wouldn’t roll up. No accessory power at all. It was 95° in Florida sun and I was completely stuck in the middle of nowhere at the mercy of any tow truck that would come help. It took 6 hours to get someone to come. He jumped the 12V battery and the car turned on and we loaded it onto the flatbed and took it to the dealership. Waiting now to see what is happening.
Corrective Action:
After charging for the first time at a DC fast charge station to 80%, I resumed my trip and drove about 3 miles to merge onto the expressway, my screen panel said "safely stop now", with a turtle logo and battery icon coming on. my car then came to a complete stop within a few seconds in the middle of the on-ramp leaving me stranded. I repeatedly tried to turn the car on and off to see if i could get it to accelerate again but to no avail. I was stuck in the middle of the merge lane where my car would not move. After trying several attempts to rebooting, locking, turning off the car completely for 10-30 minutes, nothing worked. Although the accessory power said it was active there was no AC. After a couple of hours of waiting for a tow truck that would actually work with an EV, I locked the car again and tried to start. There were no warning lights so I tried to go to get off the expressway. After 3 miles at 70mph, the same warning lights came on and the car started to decelerate and then stopped. Luckily I was able to get over to the side of the interstate. After still waiting on tow truck for another 2 hours, lights inside the car started blinking, a loud banging sound started coming from the car and then nothing would work. Screens were black, doors were locked, windows wouldn’t roll up. No accessory power at all. It was 95° in Florida sun and I was completely stuck in the middle of nowhere at the mercy of any tow truck that would come help. It took 6 hours to get someone to come. He jumped the 12V battery and the car turned on and we loaded it onto the flatbed and took it to the dealership. Waiting now to see what is happening.
Additional Notes:
After charging for the first time at a DC fast charge station to 80%, I resumed my trip and drove about 3 miles to merge onto the expressway, my screen panel said "safely stop now", with a turtle logo and battery icon coming on. my car then came to a complete stop within a few seconds in the middle of the on-ramp leaving me stranded. I repeatedly tried to turn the car on and off to see if i could get it to accelerate again but to no avail. I was stuck in the middle of the merge lane where my car would not move. After trying several attempts to rebooting, locking, turning off the car completely for 10-30 minutes, nothing worked. Although the accessory power said it was active there was no AC. After a couple of hours of waiting for a tow truck that would actually work with an EV, I locked the car again and tried to start. There were no warning lights so I tried to go to get off the expressway. After 3 miles at 70mph, the same warning lights came on and the car started to decelerate and then stopped. Luckily I was able to get over to the side of the interstate. After still waiting on tow truck for another 2 hours, lights inside the car started blinking, a loud banging sound started coming from the car and then nothing would work. Screens were black, doors were locked, windows wouldn’t roll up. No accessory power at all. It was 95° in Florida sun and I was completely stuck in the middle of nowhere at the mercy of any tow truck that would come help. It took 6 hours to get someone to come. He jumped the 12V battery and the car turned on and we loaded it onto the flatbed and took it to the dealership. Waiting now to see what is happening.
Mfg Campaign: 11525550
Recall Date: Jun 6, 2023
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
On at least 8 occasions the car unintentionally shifted into cruise control and accelerated immediately. This usually happened while driving under 30 mph and rapidly accelerated to a much higher speed, sometimes set as high as 70 mph. On 3 occasions this happened in a parking lot and 2 occasions in a bank drive thru with a vehicle only a few feet in front of me. Immediate emergency braking was required to avoid an accident with two very close calls within 1-3 feet of vehicle in front of me. This experience has been reported by numerous persons on the Mach E Forum (similarly complaining of near accidents) and the general conclusion is that the button that activates cruise control is both unnecessarily super sensitive and poorly located so that it is engaged by the lightest touch of your left palm, base of your left thumb, or another finger as you move it across the steering wheel. Please note that the form below does not allow for numerous occurrences.
Corrective Action:
On at least 8 occasions the car unintentionally shifted into cruise control and accelerated immediately. This usually happened while driving under 30 mph and rapidly accelerated to a much higher speed, sometimes set as high as 70 mph. On 3 occasions this happened in a parking lot and 2 occasions in a bank drive thru with a vehicle only a few feet in front of me. Immediate emergency braking was required to avoid an accident with two very close calls within 1-3 feet of vehicle in front of me. This experience has been reported by numerous persons on the Mach E Forum (similarly complaining of near accidents) and the general conclusion is that the button that activates cruise control is both unnecessarily super sensitive and poorly located so that it is engaged by the lightest touch of your left palm, base of your left thumb, or another finger as you move it across the steering wheel. Please note that the form below does not allow for numerous occurrences.
Additional Notes:
On at least 8 occasions the car unintentionally shifted into cruise control and accelerated immediately. This usually happened while driving under 30 mph and rapidly accelerated to a much higher speed, sometimes set as high as 70 mph. On 3 occasions this happened in a parking lot and 2 occasions in a bank drive thru with a vehicle only a few feet in front of me. Immediate emergency braking was required to avoid an accident with two very close calls within 1-3 feet of vehicle in front of me. This experience has been reported by numerous persons on the Mach E Forum (similarly complaining of near accidents) and the general conclusion is that the button that activates cruise control is both unnecessarily super sensitive and poorly located so that it is engaged by the lightest touch of your left palm, base of your left thumb, or another finger as you move it across the steering wheel. Please note that the form below does not allow for numerous occurrences.
Mfg Campaign: 11524686
Recall Date: May 31, 2023
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
On at least 8 occasions the car unintentionally shifted into cruise control and accelerated immediately. This usually happened while driving under 30 mph and rapidly accelerated to a much higher speed, sometimes set as high as 70 mph. On 3 occasions this happened in a parking lot and 2 occasions in a bank drive thru with a vehicle only a few feet in front of me. Immediate emergency braking was required to avoid an accident with two very close calls within 1-3 feet of vehicle in front of me. This experience has been reported by numerous persons on the Mach E Forum (similarly complaining of near accidents) and the general conclusion is that the button that activates cruise control is both unnecessarily super sensitive and poorly located so that it is engaged by the lightest touch of your left palm, base of your left thumb, or another finger as you move it across the steering wheel. Please note that the form below does not allow for numerous occurrences.
Corrective Action:
On at least 8 occasions the car unintentionally shifted into cruise control and accelerated immediately. This usually happened while driving under 30 mph and rapidly accelerated to a much higher speed, sometimes set as high as 70 mph. On 3 occasions this happened in a parking lot and 2 occasions in a bank drive thru with a vehicle only a few feet in front of me. Immediate emergency braking was required to avoid an accident with two very close calls within 1-3 feet of vehicle in front of me. This experience has been reported by numerous persons on the Mach E Forum (similarly complaining of near accidents) and the general conclusion is that the button that activates cruise control is both unnecessarily super sensitive and poorly located so that it is engaged by the lightest touch of your left palm, base of your left thumb, or another finger as you move it across the steering wheel. Please note that the form below does not allow for numerous occurrences.
Additional Notes:
On at least 8 occasions the car unintentionally shifted into cruise control and accelerated immediately. This usually happened while driving under 30 mph and rapidly accelerated to a much higher speed, sometimes set as high as 70 mph. On 3 occasions this happened in a parking lot and 2 occasions in a bank drive thru with a vehicle only a few feet in front of me. Immediate emergency braking was required to avoid an accident with two very close calls within 1-3 feet of vehicle in front of me. This experience has been reported by numerous persons on the Mach E Forum (similarly complaining of near accidents) and the general conclusion is that the button that activates cruise control is both unnecessarily super sensitive and poorly located so that it is engaged by the lightest touch of your left palm, base of your left thumb, or another finger as you move it across the steering wheel. Please note that the form below does not allow for numerous occurrences.
Mfg Campaign: 11524686
Recall Date: May 31, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Car went into deep sleep mode after 12 volt battery malfunctioned. Car was completely disabled although it was fully charged. Ford dealership I took to had no knowledge of this ever happening, had no knowledge of vehicle having a 12 v battery, and claimed to of baver heard of any vehicle going into deep sleep mode.
Corrective Action:
Car went into deep sleep mode after 12 volt battery malfunctioned. Car was completely disabled although it was fully charged. Ford dealership I took to had no knowledge of this ever happening, had no knowledge of vehicle having a 12 v battery, and claimed to of baver heard of any vehicle going into deep sleep mode.
Additional Notes:
Car went into deep sleep mode after 12 volt battery malfunctioned. Car was completely disabled although it was fully charged. Ford dealership I took to had no knowledge of this ever happening, had no knowledge of vehicle having a 12 v battery, and claimed to of baver heard of any vehicle going into deep sleep mode.
Mfg Campaign: 11521870
Recall Date: May 13, 2023
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The cruise control is activated by the slightest touch of the button. Running the heel of your hand over the button will activate it. The button acts like a screen touch rather than a button.
Corrective Action:
The cruise control is activated by the slightest touch of the button. Running the heel of your hand over the button will activate it. The button acts like a screen touch rather than a button.
Additional Notes:
The cruise control is activated by the slightest touch of the button. Running the heel of your hand over the button will activate it. The button acts like a screen touch rather than a button.
Mfg Campaign: 11518037
Recall Date: Apr 20, 2023
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The cruise control is activated by the slightest touch of the button. Running the heel of your hand over the button will activate it. The button acts like a screen touch rather than a button.
Corrective Action:
The cruise control is activated by the slightest touch of the button. Running the heel of your hand over the button will activate it. The button acts like a screen touch rather than a button.
Additional Notes:
The cruise control is activated by the slightest touch of the button. Running the heel of your hand over the button will activate it. The button acts like a screen touch rather than a button.
Mfg Campaign: 11518037
Recall Date: Apr 20, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
As I was driving to merge onto the freeway my screen panel said “safely stop now”, with a turtle logo and battery icon coming on. my car then came to a complete stop within a few seconds in the middle of the on-ramp leaving me stranded. I repeatedly tried to turn the car on and off to see if i could get it to accelerate again but to no avail. I had no time to pull my car over since it died immediately. I had enough charge on my battery and am not sure what could have caused this. I’ve seen that mustang Mach e’s have had previous recalls with a component overheating and am not sure if this may be the reason. After about 15 minutes I attempted to turn my car on again and it started with none of the same messages appearing. This is very unsettling as this could have led to a serious incident if I were on the freeway going at full speed with a sudden car stop.
Corrective Action:
As I was driving to merge onto the freeway my screen panel said “safely stop now”, with a turtle logo and battery icon coming on. my car then came to a complete stop within a few seconds in the middle of the on-ramp leaving me stranded. I repeatedly tried to turn the car on and off to see if i could get it to accelerate again but to no avail. I had no time to pull my car over since it died immediately. I had enough charge on my battery and am not sure what could have caused this. I’ve seen that mustang Mach e’s have had previous recalls with a component overheating and am not sure if this may be the reason. After about 15 minutes I attempted to turn my car on again and it started with none of the same messages appearing. This is very unsettling as this could have led to a serious incident if I were on the freeway going at full speed with a sudden car stop.
Additional Notes:
As I was driving to merge onto the freeway my screen panel said “safely stop now”, with a turtle logo and battery icon coming on. my car then came to a complete stop within a few seconds in the middle of the on-ramp leaving me stranded. I repeatedly tried to turn the car on and off to see if i could get it to accelerate again but to no avail. I had no time to pull my car over since it died immediately. I had enough charge on my battery and am not sure what could have caused this. I’ve seen that mustang Mach e’s have had previous recalls with a component overheating and am not sure if this may be the reason. After about 15 minutes I attempted to turn my car on again and it started with none of the same messages appearing. This is very unsettling as this could have led to a serious incident if I were on the freeway going at full speed with a sudden car stop.
Mfg Campaign: 11517977
Recall Date: Apr 19, 2023
Ford Motor Company
Defect Description:
SUSPENSION
Potential Consequences:
Nothing has failed, but I've determined the Suspension in all Ford Mustang Mach-Es from 2021-2023, excluding the Mach-E GT Performance is flawed. At first I thought it was just unengineered and terrible, but i've come to the conclusion that it's possibly dangerous. Driving yesterday on a city street and the road had a slight transition from left to right and at that very place , the road also has a bit of a bump, i hit that during the slight transition to the right and the car bounced up and the rear end almost stepped out, putting the car sideways (It did not, but slightly faster or more of an angle change, it's very possible it would have). Again as I stated before, the suspension is underdamped for the weight of the vehicle and it's quite easy for it to get unsettled, heck even just coming out of a parking lot it can get unsettled. I'm afraid someone is going to find this out the hard way and someone is going to get hurt. I'd say this is akin to loading a 1/2 ton truck with 1 ton of cargo, it is illegal and really this suspension trying to handle the battery weight, plus the car and passengers, it's just not up to the task. As a Ford shareholder, it's not that I'd like to see Ford hurt. I'd like to see them fix this issue and actually engineer a safe suspension,a capable suspension for a vehicle that almost weighs 5K lbs.
Corrective Action:
Nothing has failed, but I've determined the Suspension in all Ford Mustang Mach-Es from 2021-2023, excluding the Mach-E GT Performance is flawed. At first I thought it was just unengineered and terrible, but i've come to the conclusion that it's possibly dangerous. Driving yesterday on a city street and the road had a slight transition from left to right and at that very place , the road also has a bit of a bump, i hit that during the slight transition to the right and the car bounced up and the rear end almost stepped out, putting the car sideways (It did not, but slightly faster or more of an angle change, it's very possible it would have). Again as I stated before, the suspension is underdamped for the weight of the vehicle and it's quite easy for it to get unsettled, heck even just coming out of a parking lot it can get unsettled. I'm afraid someone is going to find this out the hard way and someone is going to get hurt. I'd say this is akin to loading a 1/2 ton truck with 1 ton of cargo, it is illegal and really this suspension trying to handle the battery weight, plus the car and passengers, it's just not up to the task. As a Ford shareholder, it's not that I'd like to see Ford hurt. I'd like to see them fix this issue and actually engineer a safe suspension,a capable suspension for a vehicle that almost weighs 5K lbs.
Additional Notes:
Nothing has failed, but I've determined the Suspension in all Ford Mustang Mach-Es from 2021-2023, excluding the Mach-E GT Performance is flawed. At first I thought it was just unengineered and terrible, but i've come to the conclusion that it's possibly dangerous. Driving yesterday on a city street and the road had a slight transition from left to right and at that very place , the road also has a bit of a bump, i hit that during the slight transition to the right and the car bounced up and the rear end almost stepped out, putting the car sideways (It did not, but slightly faster or more of an angle change, it's very possible it would have). Again as I stated before, the suspension is underdamped for the weight of the vehicle and it's quite easy for it to get unsettled, heck even just coming out of a parking lot it can get unsettled. I'm afraid someone is going to find this out the hard way and someone is going to get hurt. I'd say this is akin to loading a 1/2 ton truck with 1 ton of cargo, it is illegal and really this suspension trying to handle the battery weight, plus the car and passengers, it's just not up to the task. As a Ford shareholder, it's not that I'd like to see Ford hurt. I'd like to see them fix this issue and actually engineer a safe suspension,a capable suspension for a vehicle that almost weighs 5K lbs.
Mfg Campaign: 11517626
Recall Date: Apr 18, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Unknown: Continuous vehicle security system alarms that are going off day and night without any signs of intrusion. I have had the 2022 Ford Mach-E for over 4 weeks and the alarm goes off at least 2 times day and night.
Corrective Action:
Unknown: Continuous vehicle security system alarms that are going off day and night without any signs of intrusion. I have had the 2022 Ford Mach-E for over 4 weeks and the alarm goes off at least 2 times day and night.
Additional Notes:
Unknown: Continuous vehicle security system alarms that are going off day and night without any signs of intrusion. I have had the 2022 Ford Mach-E for over 4 weeks and the alarm goes off at least 2 times day and night.
Mfg Campaign: 11505281
Recall Date: Feb 2, 2023
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
I am randomly receiving the errors: "Front Camera Fault" "Pre-Collision Assist Not Available" Also, my cruise control no longer works while this error is active. Error will clear itself after a few minutes, but will still pop up from time to time.
Corrective Action:
I am randomly receiving the errors: "Front Camera Fault" "Pre-Collision Assist Not Available" Also, my cruise control no longer works while this error is active. Error will clear itself after a few minutes, but will still pop up from time to time.
Additional Notes:
I am randomly receiving the errors: "Front Camera Fault" "Pre-Collision Assist Not Available" Also, my cruise control no longer works while this error is active. Error will clear itself after a few minutes, but will still pop up from time to time.
Mfg Campaign: 11501612
Recall Date: Jan 13, 2023
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
I am randomly receiving the errors: "Front Camera Fault" "Pre-Collision Assist Not Available" Also, my cruise control no longer works while this error is active. Error will clear itself after a few minutes, but will still pop up from time to time.
Corrective Action:
I am randomly receiving the errors: "Front Camera Fault" "Pre-Collision Assist Not Available" Also, my cruise control no longer works while this error is active. Error will clear itself after a few minutes, but will still pop up from time to time.
Additional Notes:
I am randomly receiving the errors: "Front Camera Fault" "Pre-Collision Assist Not Available" Also, my cruise control no longer works while this error is active. Error will clear itself after a few minutes, but will still pop up from time to time.
Mfg Campaign: 11501612
Recall Date: Jan 13, 2023
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I am randomly receiving the errors: "Front Camera Fault" "Pre-Collision Assist Not Available" Also, my cruise control no longer works while this error is active. Error will clear itself after a few minutes, but will still pop up from time to time.
Corrective Action:
I am randomly receiving the errors: "Front Camera Fault" "Pre-Collision Assist Not Available" Also, my cruise control no longer works while this error is active. Error will clear itself after a few minutes, but will still pop up from time to time.
Additional Notes:
I am randomly receiving the errors: "Front Camera Fault" "Pre-Collision Assist Not Available" Also, my cruise control no longer works while this error is active. Error will clear itself after a few minutes, but will still pop up from time to time.
Mfg Campaign: 11501612
Recall Date: Jan 13, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2022 Ford Mustang Mach-E. The contact stated that while driving 20 MPH with the one pedal feature activated, the "one pedal drive fault, press brake to reduce speed" warning message appeared on the instrument panel. The contact depressed the brake pedal and the brakes failed to operate as needed. The contact coasted the vehicle to a stop and restarted the vehicle. Upon restart of the vehicle, several warning lights appeared on the instrument panel. The contact restarted the vehicle again as both the brake and electrical failures persisted. Due to the failure, the contact called for a tow; however, while waiting for a tow truck, the contact managed to restart the vehicle again and the vehicle resumed normal operation. The contact drove the vehicle home and then had the vehicle towed to the dealer the next day. A diagnostic test was performed which showed that the charging module needed to be replaced. The manufacturer was notified of the failure. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was 6,168.
Corrective Action:
The contact owns a 2022 Ford Mustang Mach-E. The contact stated that while driving 20 MPH with the one pedal feature activated, the "one pedal drive fault, press brake to reduce speed" warning message appeared on the instrument panel. The contact depressed the brake pedal and the brakes failed to operate as needed. The contact coasted the vehicle to a stop and restarted the vehicle. Upon restart of the vehicle, several warning lights appeared on the instrument panel. The contact restarted the vehicle again as both the brake and electrical failures persisted. Due to the failure, the contact called for a tow; however, while waiting for a tow truck, the contact managed to restart the vehicle again and the vehicle resumed normal operation. The contact drove the vehicle home and then had the vehicle towed to the dealer the next day. A diagnostic test was performed which showed that the charging module needed to be replaced. The manufacturer was notified of the failure. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was 6,168.
Additional Notes:
The contact owns a 2022 Ford Mustang Mach-E. The contact stated that while driving 20 MPH with the one pedal feature activated, the "one pedal drive fault, press brake to reduce speed" warning message appeared on the instrument panel. The contact depressed the brake pedal and the brakes failed to operate as needed. The contact coasted the vehicle to a stop and restarted the vehicle. Upon restart of the vehicle, several warning lights appeared on the instrument panel. The contact restarted the vehicle again as both the brake and electrical failures persisted. Due to the failure, the contact called for a tow; however, while waiting for a tow truck, the contact managed to restart the vehicle again and the vehicle resumed normal operation. The contact drove the vehicle home and then had the vehicle towed to the dealer the next day. A diagnostic test was performed which showed that the charging module needed to be replaced. The manufacturer was notified of the failure. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was 6,168.
Mfg Campaign: 11498008
Recall Date: Dec 19, 2022
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2022 Ford Mustang Mach E. The contact stated while driving approximately 65 MPH, the charging system warning light illuminated and informed the contact that the battery was not charging correctly. The contact drove back to her residence however, when she plugged the vehicle into the charging cable, she saw another warning light that stated that the battery was not charging to full capacity. The contact stated that she started to notice a drop in drivable range with the vehicle. The contact drove the vehicle to a dealer who diagnosed that the charging port had loosened wires that needed to be replaced. The contact was advised that the part for the repair was on a national back order. Additionally, the contact stated she was experiencing manufacturer installed GPS and mapping failures which led to several wrong locations being mapped. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 5,600.
Corrective Action:
The contact owns a 2022 Ford Mustang Mach E. The contact stated while driving approximately 65 MPH, the charging system warning light illuminated and informed the contact that the battery was not charging correctly. The contact drove back to her residence however, when she plugged the vehicle into the charging cable, she saw another warning light that stated that the battery was not charging to full capacity. The contact stated that she started to notice a drop in drivable range with the vehicle. The contact drove the vehicle to a dealer who diagnosed that the charging port had loosened wires that needed to be replaced. The contact was advised that the part for the repair was on a national back order. Additionally, the contact stated she was experiencing manufacturer installed GPS and mapping failures which led to several wrong locations being mapped. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 5,600.
Additional Notes:
The contact owns a 2022 Ford Mustang Mach E. The contact stated while driving approximately 65 MPH, the charging system warning light illuminated and informed the contact that the battery was not charging correctly. The contact drove back to her residence however, when she plugged the vehicle into the charging cable, she saw another warning light that stated that the battery was not charging to full capacity. The contact stated that she started to notice a drop in drivable range with the vehicle. The contact drove the vehicle to a dealer who diagnosed that the charging port had loosened wires that needed to be replaced. The contact was advised that the part for the repair was on a national back order. Additionally, the contact stated she was experiencing manufacturer installed GPS and mapping failures which led to several wrong locations being mapped. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 5,600.
Mfg Campaign: 11498036
Recall Date: Dec 19, 2022
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
Power steering went out including 10+ error / fault codes displaying on the dash on the vehicle after planned having vehicle towed but was back to normal after a restart. Exiting the parking lot at a low speed power steering failed again resulting in a low speed crash. After having it towed to dealership they reviewed software on the vehicle seeing vehicle has has fault codes and module errors for 3+ months on their Ford telemetries cloud system showing module and system errors every other day. Dealership asked if I ever got notice via vehicle or app about these errors which I never received. Ford Legal was notified and said vehicle did have a possible Bluecruise recall and nothing wrong with vehicle without having a Ford Engineer viewing the vehicle. My dealership still said cloud system showed all these errors which didn't seem be an issue to ford. My insurance said they'd make repairs but if my dealership said vehicle isn't safe they recommenced fix what is needed which Ford said 0 issues.
Corrective Action:
Power steering went out including 10+ error / fault codes displaying on the dash on the vehicle after planned having vehicle towed but was back to normal after a restart. Exiting the parking lot at a low speed power steering failed again resulting in a low speed crash. After having it towed to dealership they reviewed software on the vehicle seeing vehicle has has fault codes and module errors for 3+ months on their Ford telemetries cloud system showing module and system errors every other day. Dealership asked if I ever got notice via vehicle or app about these errors which I never received. Ford Legal was notified and said vehicle did have a possible Bluecruise recall and nothing wrong with vehicle without having a Ford Engineer viewing the vehicle. My dealership still said cloud system showed all these errors which didn't seem be an issue to ford. My insurance said they'd make repairs but if my dealership said vehicle isn't safe they recommenced fix what is needed which Ford said 0 issues.
Additional Notes:
Power steering went out including 10+ error / fault codes displaying on the dash on the vehicle after planned having vehicle towed but was back to normal after a restart. Exiting the parking lot at a low speed power steering failed again resulting in a low speed crash. After having it towed to dealership they reviewed software on the vehicle seeing vehicle has has fault codes and module errors for 3+ months on their Ford telemetries cloud system showing module and system errors every other day. Dealership asked if I ever got notice via vehicle or app about these errors which I never received. Ford Legal was notified and said vehicle did have a possible Bluecruise recall and nothing wrong with vehicle without having a Ford Engineer viewing the vehicle. My dealership still said cloud system showed all these errors which didn't seem be an issue to ford. My insurance said they'd make repairs but if my dealership said vehicle isn't safe they recommenced fix what is needed which Ford said 0 issues.
Mfg Campaign: 11489576
Recall Date: Oct 17, 2022
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Power steering went out including 10+ error / fault codes displaying on the dash on the vehicle after planned having vehicle towed but was back to normal after a restart. Exiting the parking lot at a low speed power steering failed again resulting in a low speed crash. After having it towed to dealership they reviewed software on the vehicle seeing vehicle has has fault codes and module errors for 3+ months on their Ford telemetries cloud system showing module and system errors every other day. Dealership asked if I ever got notice via vehicle or app about these errors which I never received. Ford Legal was notified and said vehicle did have a possible Bluecruise recall and nothing wrong with vehicle without having a Ford Engineer viewing the vehicle. My dealership still said cloud system showed all these errors which didn't seem be an issue to ford. My insurance said they'd make repairs but if my dealership said vehicle isn't safe they recommenced fix what is needed which Ford said 0 issues.
Corrective Action:
Power steering went out including 10+ error / fault codes displaying on the dash on the vehicle after planned having vehicle towed but was back to normal after a restart. Exiting the parking lot at a low speed power steering failed again resulting in a low speed crash. After having it towed to dealership they reviewed software on the vehicle seeing vehicle has has fault codes and module errors for 3+ months on their Ford telemetries cloud system showing module and system errors every other day. Dealership asked if I ever got notice via vehicle or app about these errors which I never received. Ford Legal was notified and said vehicle did have a possible Bluecruise recall and nothing wrong with vehicle without having a Ford Engineer viewing the vehicle. My dealership still said cloud system showed all these errors which didn't seem be an issue to ford. My insurance said they'd make repairs but if my dealership said vehicle isn't safe they recommenced fix what is needed which Ford said 0 issues.
Additional Notes:
Power steering went out including 10+ error / fault codes displaying on the dash on the vehicle after planned having vehicle towed but was back to normal after a restart. Exiting the parking lot at a low speed power steering failed again resulting in a low speed crash. After having it towed to dealership they reviewed software on the vehicle seeing vehicle has has fault codes and module errors for 3+ months on their Ford telemetries cloud system showing module and system errors every other day. Dealership asked if I ever got notice via vehicle or app about these errors which I never received. Ford Legal was notified and said vehicle did have a possible Bluecruise recall and nothing wrong with vehicle without having a Ford Engineer viewing the vehicle. My dealership still said cloud system showed all these errors which didn't seem be an issue to ford. My insurance said they'd make repairs but if my dealership said vehicle isn't safe they recommenced fix what is needed which Ford said 0 issues.
Mfg Campaign: 11489576
Recall Date: Oct 17, 2022
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Power steering went out including 10+ error / fault codes displaying on the dash on the vehicle after planned having vehicle towed but was back to normal after a restart. Exiting the parking lot at a low speed power steering failed again resulting in a low speed crash. After having it towed to dealership they reviewed software on the vehicle seeing vehicle has has fault codes and module errors for 3+ months on their Ford telemetries cloud system showing module and system errors every other day. Dealership asked if I ever got notice via vehicle or app about these errors which I never received. Ford Legal was notified and said vehicle did have a possible Bluecruise recall and nothing wrong with vehicle without having a Ford Engineer viewing the vehicle. My dealership still said cloud system showed all these errors which didn't seem be an issue to ford. My insurance said they'd make repairs but if my dealership said vehicle isn't safe they recommenced fix what is needed which Ford said 0 issues.
Corrective Action:
Power steering went out including 10+ error / fault codes displaying on the dash on the vehicle after planned having vehicle towed but was back to normal after a restart. Exiting the parking lot at a low speed power steering failed again resulting in a low speed crash. After having it towed to dealership they reviewed software on the vehicle seeing vehicle has has fault codes and module errors for 3+ months on their Ford telemetries cloud system showing module and system errors every other day. Dealership asked if I ever got notice via vehicle or app about these errors which I never received. Ford Legal was notified and said vehicle did have a possible Bluecruise recall and nothing wrong with vehicle without having a Ford Engineer viewing the vehicle. My dealership still said cloud system showed all these errors which didn't seem be an issue to ford. My insurance said they'd make repairs but if my dealership said vehicle isn't safe they recommenced fix what is needed which Ford said 0 issues.
Additional Notes:
Power steering went out including 10+ error / fault codes displaying on the dash on the vehicle after planned having vehicle towed but was back to normal after a restart. Exiting the parking lot at a low speed power steering failed again resulting in a low speed crash. After having it towed to dealership they reviewed software on the vehicle seeing vehicle has has fault codes and module errors for 3+ months on their Ford telemetries cloud system showing module and system errors every other day. Dealership asked if I ever got notice via vehicle or app about these errors which I never received. Ford Legal was notified and said vehicle did have a possible Bluecruise recall and nothing wrong with vehicle without having a Ford Engineer viewing the vehicle. My dealership still said cloud system showed all these errors which didn't seem be an issue to ford. My insurance said they'd make repairs but if my dealership said vehicle isn't safe they recommenced fix what is needed which Ford said 0 issues.
Mfg Campaign: 11489576
Recall Date: Oct 17, 2022
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury