Complaints & Recalls
Official Safety Recalls - Important!
87 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022 Mustang Mach E vehicles equipped with an extended range battery. The high voltage battery main contactors may overheat.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 23S56
Recall Date: Jun 27, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S65
Recall Date: Jun 13, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2023-2024 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S49
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles previously repaired incorrectly under recall number 22V-412. The high voltage battery main contactors may overheat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S14
Recall Date: Feb 28, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles equipped with an extended range battery. The high voltage battery main contactors may overheat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S56
Recall Date: Oct 13, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022 Mustang Mach-E vehicles. The right-rear axle half shafts may have been manufactured improperly, allowing the half shaft stem to break under load.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S55
Recall Date: Aug 26, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles. The high voltage battery main contactors may overheat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S41
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E and 2022 Maverick vehicles. The rear seat belt buckles may not be properly attached to the rear floor assembly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection," and 210, "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21C36
Recall Date: Dec 16, 2021
Consumer Complaints
179 ComplaintsFord Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
faulty high voltage battery junction box NHTSA Campaign Number: 22V412000
Corrective Action:
faulty high voltage battery junction box NHTSA Campaign Number: 22V412000
Additional Notes:
faulty high voltage battery junction box NHTSA Campaign Number: 22V412000
Mfg Campaign: 11489060
Recall Date: Oct 13, 2022
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
faulty high voltage battery junction box NHTSA Campaign Number: 22V412000
Corrective Action:
faulty high voltage battery junction box NHTSA Campaign Number: 22V412000
Additional Notes:
faulty high voltage battery junction box NHTSA Campaign Number: 22V412000
Mfg Campaign: 11489060
Recall Date: Oct 13, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
THE BATTERY ENERGY CONTROL MODULE RECALL SOFTWARE UPDATE WAS COMPLETED ON MY VEHICLE ON SEPTEMBER 22ND 2022 AT 1203 PM AT GOSCH FORD OF HEMET. UPON LEAVING AROUND A MILE DOWN THE ROAD I WAS DRIVING AROUND A CORNER. WHILE IN THIS CORNER MULTIPLE THINGS HAPPENED AT THE SAME EXACT MOMENT. MY TRACTION LIGHT MOMENTARILY FLASHED ALONG WITH A SERVICE WRENCH. VEHICLE SKID PARTIALLY OFF-ROAD INTO THE DITCH. I LOST CONTROL FOR A BREIF MOMENT BUT WAS ABLE TO GAIN CONTROL BEFORE CRASHING. MY SPEED WAS DRASTICALLY REDUCED TO ABOUT 1/3 OF ITS NORMAL POWER. THE VEHICLE WOULD STILL DRIVE JUST MUCH SLOWER. UPON THIS HAPPENING I IMMEDIATELY TOOK MY VEHICLE BACK TO THE DEALERSHIP. THIS RECALL WAS VERY VAGUE. WHEN I WAS AT THE DEALERSHIP I INITIALLY ASKED THE FORD SERVICE SALESMAN DANIEL VENTURA IF THIS SOFTWARE CHANGED ANY ASPECT OF MY VEHICLES PERFORMANCE. HE THEN READ THE RECALL LETTER AND SAID IF IT DID IT NORMALLY WOULD SAY IT EITHER IN THE RECALL ITSELF OR THE LETTER FORD SENDS YOU THEY WOULD NORMALLYSAY IT IN IT. IT DID NOT MENTION THAT WHILE DRIVING THRU A CORNER IF YOU LOOSE POWER IN THE CAR DUE TO A BATTERY CONTROL MODULE FAILURE THAT YOU MAY LOOSE TRACTION AND LOOSE CONTROL OF THE CAR MOMENTARILY. THIS IS A VERY UNSAFE DRIVING CONDITION. FURTHERMORE WHEN I LEFT THE DEALERSHIP THE CAR DROVE DIFFERENTLY. IT SEEMED LIKE THE HORSE POWER WAS ABOUT 5-10 HP LESS THEN WHEN PURCHASED. IT FELT A LITTLE WEIRD TO GET USED TO DRIVING DOWN THE ROAD SINCE IT HAD A LITTLE BIT MORE PUSH THEN BEFORE. I MENTION THIS BECAUSE I BELIEVE THAT AS A CONSUMER I HAVE A RIGHT TO KNOW THE SOFTWARE THAT IS GOING INTO MY CAR. IF ANY ADVERSE REACTION THAT MAY CAUSE ME A DIFFERENT DRIVING EXPERIENCE OR PUT MY LIFE AT RISK OF CRASHING SHOULD HAVE BEEN INCLUDED IN THE SAFETY RECALL OR THE LETTER FORD HAD SENT US IN THE RECALL. I AM A FIRM BELIEVER THEY DO NOT WANT TO TELL US THAT THIS VEHICLE IS STILL NOT SAFE TO DRIVE AS WHAT HAPPENED TO ME HAVING THE BATTERY CONTROL MODULE FAILURE DURING CORNERING.
Corrective Action:
THE BATTERY ENERGY CONTROL MODULE RECALL SOFTWARE UPDATE WAS COMPLETED ON MY VEHICLE ON SEPTEMBER 22ND 2022 AT 1203 PM AT GOSCH FORD OF HEMET. UPON LEAVING AROUND A MILE DOWN THE ROAD I WAS DRIVING AROUND A CORNER. WHILE IN THIS CORNER MULTIPLE THINGS HAPPENED AT THE SAME EXACT MOMENT. MY TRACTION LIGHT MOMENTARILY FLASHED ALONG WITH A SERVICE WRENCH. VEHICLE SKID PARTIALLY OFF-ROAD INTO THE DITCH. I LOST CONTROL FOR A BREIF MOMENT BUT WAS ABLE TO GAIN CONTROL BEFORE CRASHING. MY SPEED WAS DRASTICALLY REDUCED TO ABOUT 1/3 OF ITS NORMAL POWER. THE VEHICLE WOULD STILL DRIVE JUST MUCH SLOWER. UPON THIS HAPPENING I IMMEDIATELY TOOK MY VEHICLE BACK TO THE DEALERSHIP. THIS RECALL WAS VERY VAGUE. WHEN I WAS AT THE DEALERSHIP I INITIALLY ASKED THE FORD SERVICE SALESMAN DANIEL VENTURA IF THIS SOFTWARE CHANGED ANY ASPECT OF MY VEHICLES PERFORMANCE. HE THEN READ THE RECALL LETTER AND SAID IF IT DID IT NORMALLY WOULD SAY IT EITHER IN THE RECALL ITSELF OR THE LETTER FORD SENDS YOU THEY WOULD NORMALLYSAY IT IN IT. IT DID NOT MENTION THAT WHILE DRIVING THRU A CORNER IF YOU LOOSE POWER IN THE CAR DUE TO A BATTERY CONTROL MODULE FAILURE THAT YOU MAY LOOSE TRACTION AND LOOSE CONTROL OF THE CAR MOMENTARILY. THIS IS A VERY UNSAFE DRIVING CONDITION. FURTHERMORE WHEN I LEFT THE DEALERSHIP THE CAR DROVE DIFFERENTLY. IT SEEMED LIKE THE HORSE POWER WAS ABOUT 5-10 HP LESS THEN WHEN PURCHASED. IT FELT A LITTLE WEIRD TO GET USED TO DRIVING DOWN THE ROAD SINCE IT HAD A LITTLE BIT MORE PUSH THEN BEFORE. I MENTION THIS BECAUSE I BELIEVE THAT AS A CONSUMER I HAVE A RIGHT TO KNOW THE SOFTWARE THAT IS GOING INTO MY CAR. IF ANY ADVERSE REACTION THAT MAY CAUSE ME A DIFFERENT DRIVING EXPERIENCE OR PUT MY LIFE AT RISK OF CRASHING SHOULD HAVE BEEN INCLUDED IN THE SAFETY RECALL OR THE LETTER FORD HAD SENT US IN THE RECALL. I AM A FIRM BELIEVER THEY DO NOT WANT TO TELL US THAT THIS VEHICLE IS STILL NOT SAFE TO DRIVE AS WHAT HAPPENED TO ME HAVING THE BATTERY CONTROL MODULE FAILURE DURING CORNERING.
Additional Notes:
THE BATTERY ENERGY CONTROL MODULE RECALL SOFTWARE UPDATE WAS COMPLETED ON MY VEHICLE ON SEPTEMBER 22ND 2022 AT 1203 PM AT GOSCH FORD OF HEMET. UPON LEAVING AROUND A MILE DOWN THE ROAD I WAS DRIVING AROUND A CORNER. WHILE IN THIS CORNER MULTIPLE THINGS HAPPENED AT THE SAME EXACT MOMENT. MY TRACTION LIGHT MOMENTARILY FLASHED ALONG WITH A SERVICE WRENCH. VEHICLE SKID PARTIALLY OFF-ROAD INTO THE DITCH. I LOST CONTROL FOR A BREIF MOMENT BUT WAS ABLE TO GAIN CONTROL BEFORE CRASHING. MY SPEED WAS DRASTICALLY REDUCED TO ABOUT 1/3 OF ITS NORMAL POWER. THE VEHICLE WOULD STILL DRIVE JUST MUCH SLOWER. UPON THIS HAPPENING I IMMEDIATELY TOOK MY VEHICLE BACK TO THE DEALERSHIP. THIS RECALL WAS VERY VAGUE. WHEN I WAS AT THE DEALERSHIP I INITIALLY ASKED THE FORD SERVICE SALESMAN DANIEL VENTURA IF THIS SOFTWARE CHANGED ANY ASPECT OF MY VEHICLES PERFORMANCE. HE THEN READ THE RECALL LETTER AND SAID IF IT DID IT NORMALLY WOULD SAY IT EITHER IN THE RECALL ITSELF OR THE LETTER FORD SENDS YOU THEY WOULD NORMALLYSAY IT IN IT. IT DID NOT MENTION THAT WHILE DRIVING THRU A CORNER IF YOU LOOSE POWER IN THE CAR DUE TO A BATTERY CONTROL MODULE FAILURE THAT YOU MAY LOOSE TRACTION AND LOOSE CONTROL OF THE CAR MOMENTARILY. THIS IS A VERY UNSAFE DRIVING CONDITION. FURTHERMORE WHEN I LEFT THE DEALERSHIP THE CAR DROVE DIFFERENTLY. IT SEEMED LIKE THE HORSE POWER WAS ABOUT 5-10 HP LESS THEN WHEN PURCHASED. IT FELT A LITTLE WEIRD TO GET USED TO DRIVING DOWN THE ROAD SINCE IT HAD A LITTLE BIT MORE PUSH THEN BEFORE. I MENTION THIS BECAUSE I BELIEVE THAT AS A CONSUMER I HAVE A RIGHT TO KNOW THE SOFTWARE THAT IS GOING INTO MY CAR. IF ANY ADVERSE REACTION THAT MAY CAUSE ME A DIFFERENT DRIVING EXPERIENCE OR PUT MY LIFE AT RISK OF CRASHING SHOULD HAVE BEEN INCLUDED IN THE SAFETY RECALL OR THE LETTER FORD HAD SENT US IN THE RECALL. I AM A FIRM BELIEVER THEY DO NOT WANT TO TELL US THAT THIS VEHICLE IS STILL NOT SAFE TO DRIVE AS WHAT HAPPENED TO ME HAVING THE BATTERY CONTROL MODULE FAILURE DURING CORNERING.
Mfg Campaign: 11485995
Recall Date: Sep 23, 2022
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE BATTERY ENERGY CONTROL MODULE RECALL SOFTWARE UPDATE WAS COMPLETED ON MY VEHICLE ON SEPTEMBER 22ND 2022 AT 1203 PM AT GOSCH FORD OF HEMET. UPON LEAVING AROUND A MILE DOWN THE ROAD I WAS DRIVING AROUND A CORNER. WHILE IN THIS CORNER MULTIPLE THINGS HAPPENED AT THE SAME EXACT MOMENT. MY TRACTION LIGHT MOMENTARILY FLASHED ALONG WITH A SERVICE WRENCH. VEHICLE SKID PARTIALLY OFF-ROAD INTO THE DITCH. I LOST CONTROL FOR A BREIF MOMENT BUT WAS ABLE TO GAIN CONTROL BEFORE CRASHING. MY SPEED WAS DRASTICALLY REDUCED TO ABOUT 1/3 OF ITS NORMAL POWER. THE VEHICLE WOULD STILL DRIVE JUST MUCH SLOWER. UPON THIS HAPPENING I IMMEDIATELY TOOK MY VEHICLE BACK TO THE DEALERSHIP. THIS RECALL WAS VERY VAGUE. WHEN I WAS AT THE DEALERSHIP I INITIALLY ASKED THE FORD SERVICE SALESMAN DANIEL VENTURA IF THIS SOFTWARE CHANGED ANY ASPECT OF MY VEHICLES PERFORMANCE. HE THEN READ THE RECALL LETTER AND SAID IF IT DID IT NORMALLY WOULD SAY IT EITHER IN THE RECALL ITSELF OR THE LETTER FORD SENDS YOU THEY WOULD NORMALLYSAY IT IN IT. IT DID NOT MENTION THAT WHILE DRIVING THRU A CORNER IF YOU LOOSE POWER IN THE CAR DUE TO A BATTERY CONTROL MODULE FAILURE THAT YOU MAY LOOSE TRACTION AND LOOSE CONTROL OF THE CAR MOMENTARILY. THIS IS A VERY UNSAFE DRIVING CONDITION. FURTHERMORE WHEN I LEFT THE DEALERSHIP THE CAR DROVE DIFFERENTLY. IT SEEMED LIKE THE HORSE POWER WAS ABOUT 5-10 HP LESS THEN WHEN PURCHASED. IT FELT A LITTLE WEIRD TO GET USED TO DRIVING DOWN THE ROAD SINCE IT HAD A LITTLE BIT MORE PUSH THEN BEFORE. I MENTION THIS BECAUSE I BELIEVE THAT AS A CONSUMER I HAVE A RIGHT TO KNOW THE SOFTWARE THAT IS GOING INTO MY CAR. IF ANY ADVERSE REACTION THAT MAY CAUSE ME A DIFFERENT DRIVING EXPERIENCE OR PUT MY LIFE AT RISK OF CRASHING SHOULD HAVE BEEN INCLUDED IN THE SAFETY RECALL OR THE LETTER FORD HAD SENT US IN THE RECALL. I AM A FIRM BELIEVER THEY DO NOT WANT TO TELL US THAT THIS VEHICLE IS STILL NOT SAFE TO DRIVE AS WHAT HAPPENED TO ME HAVING THE BATTERY CONTROL MODULE FAILURE DURING CORNERING.
Corrective Action:
THE BATTERY ENERGY CONTROL MODULE RECALL SOFTWARE UPDATE WAS COMPLETED ON MY VEHICLE ON SEPTEMBER 22ND 2022 AT 1203 PM AT GOSCH FORD OF HEMET. UPON LEAVING AROUND A MILE DOWN THE ROAD I WAS DRIVING AROUND A CORNER. WHILE IN THIS CORNER MULTIPLE THINGS HAPPENED AT THE SAME EXACT MOMENT. MY TRACTION LIGHT MOMENTARILY FLASHED ALONG WITH A SERVICE WRENCH. VEHICLE SKID PARTIALLY OFF-ROAD INTO THE DITCH. I LOST CONTROL FOR A BREIF MOMENT BUT WAS ABLE TO GAIN CONTROL BEFORE CRASHING. MY SPEED WAS DRASTICALLY REDUCED TO ABOUT 1/3 OF ITS NORMAL POWER. THE VEHICLE WOULD STILL DRIVE JUST MUCH SLOWER. UPON THIS HAPPENING I IMMEDIATELY TOOK MY VEHICLE BACK TO THE DEALERSHIP. THIS RECALL WAS VERY VAGUE. WHEN I WAS AT THE DEALERSHIP I INITIALLY ASKED THE FORD SERVICE SALESMAN DANIEL VENTURA IF THIS SOFTWARE CHANGED ANY ASPECT OF MY VEHICLES PERFORMANCE. HE THEN READ THE RECALL LETTER AND SAID IF IT DID IT NORMALLY WOULD SAY IT EITHER IN THE RECALL ITSELF OR THE LETTER FORD SENDS YOU THEY WOULD NORMALLYSAY IT IN IT. IT DID NOT MENTION THAT WHILE DRIVING THRU A CORNER IF YOU LOOSE POWER IN THE CAR DUE TO A BATTERY CONTROL MODULE FAILURE THAT YOU MAY LOOSE TRACTION AND LOOSE CONTROL OF THE CAR MOMENTARILY. THIS IS A VERY UNSAFE DRIVING CONDITION. FURTHERMORE WHEN I LEFT THE DEALERSHIP THE CAR DROVE DIFFERENTLY. IT SEEMED LIKE THE HORSE POWER WAS ABOUT 5-10 HP LESS THEN WHEN PURCHASED. IT FELT A LITTLE WEIRD TO GET USED TO DRIVING DOWN THE ROAD SINCE IT HAD A LITTLE BIT MORE PUSH THEN BEFORE. I MENTION THIS BECAUSE I BELIEVE THAT AS A CONSUMER I HAVE A RIGHT TO KNOW THE SOFTWARE THAT IS GOING INTO MY CAR. IF ANY ADVERSE REACTION THAT MAY CAUSE ME A DIFFERENT DRIVING EXPERIENCE OR PUT MY LIFE AT RISK OF CRASHING SHOULD HAVE BEEN INCLUDED IN THE SAFETY RECALL OR THE LETTER FORD HAD SENT US IN THE RECALL. I AM A FIRM BELIEVER THEY DO NOT WANT TO TELL US THAT THIS VEHICLE IS STILL NOT SAFE TO DRIVE AS WHAT HAPPENED TO ME HAVING THE BATTERY CONTROL MODULE FAILURE DURING CORNERING.
Additional Notes:
THE BATTERY ENERGY CONTROL MODULE RECALL SOFTWARE UPDATE WAS COMPLETED ON MY VEHICLE ON SEPTEMBER 22ND 2022 AT 1203 PM AT GOSCH FORD OF HEMET. UPON LEAVING AROUND A MILE DOWN THE ROAD I WAS DRIVING AROUND A CORNER. WHILE IN THIS CORNER MULTIPLE THINGS HAPPENED AT THE SAME EXACT MOMENT. MY TRACTION LIGHT MOMENTARILY FLASHED ALONG WITH A SERVICE WRENCH. VEHICLE SKID PARTIALLY OFF-ROAD INTO THE DITCH. I LOST CONTROL FOR A BREIF MOMENT BUT WAS ABLE TO GAIN CONTROL BEFORE CRASHING. MY SPEED WAS DRASTICALLY REDUCED TO ABOUT 1/3 OF ITS NORMAL POWER. THE VEHICLE WOULD STILL DRIVE JUST MUCH SLOWER. UPON THIS HAPPENING I IMMEDIATELY TOOK MY VEHICLE BACK TO THE DEALERSHIP. THIS RECALL WAS VERY VAGUE. WHEN I WAS AT THE DEALERSHIP I INITIALLY ASKED THE FORD SERVICE SALESMAN DANIEL VENTURA IF THIS SOFTWARE CHANGED ANY ASPECT OF MY VEHICLES PERFORMANCE. HE THEN READ THE RECALL LETTER AND SAID IF IT DID IT NORMALLY WOULD SAY IT EITHER IN THE RECALL ITSELF OR THE LETTER FORD SENDS YOU THEY WOULD NORMALLYSAY IT IN IT. IT DID NOT MENTION THAT WHILE DRIVING THRU A CORNER IF YOU LOOSE POWER IN THE CAR DUE TO A BATTERY CONTROL MODULE FAILURE THAT YOU MAY LOOSE TRACTION AND LOOSE CONTROL OF THE CAR MOMENTARILY. THIS IS A VERY UNSAFE DRIVING CONDITION. FURTHERMORE WHEN I LEFT THE DEALERSHIP THE CAR DROVE DIFFERENTLY. IT SEEMED LIKE THE HORSE POWER WAS ABOUT 5-10 HP LESS THEN WHEN PURCHASED. IT FELT A LITTLE WEIRD TO GET USED TO DRIVING DOWN THE ROAD SINCE IT HAD A LITTLE BIT MORE PUSH THEN BEFORE. I MENTION THIS BECAUSE I BELIEVE THAT AS A CONSUMER I HAVE A RIGHT TO KNOW THE SOFTWARE THAT IS GOING INTO MY CAR. IF ANY ADVERSE REACTION THAT MAY CAUSE ME A DIFFERENT DRIVING EXPERIENCE OR PUT MY LIFE AT RISK OF CRASHING SHOULD HAVE BEEN INCLUDED IN THE SAFETY RECALL OR THE LETTER FORD HAD SENT US IN THE RECALL. I AM A FIRM BELIEVER THEY DO NOT WANT TO TELL US THAT THIS VEHICLE IS STILL NOT SAFE TO DRIVE AS WHAT HAPPENED TO ME HAVING THE BATTERY CONTROL MODULE FAILURE DURING CORNERING.
Mfg Campaign: 11485995
Recall Date: Sep 23, 2022
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
THE BATTERY ENERGY CONTROL MODULE RECALL SOFTWARE UPDATE WAS COMPLETED ON MY VEHICLE ON SEPTEMBER 22ND 2022 AT 1203 PM AT GOSCH FORD OF HEMET. UPON LEAVING AROUND A MILE DOWN THE ROAD I WAS DRIVING AROUND A CORNER. WHILE IN THIS CORNER MULTIPLE THINGS HAPPENED AT THE SAME EXACT MOMENT. MY TRACTION LIGHT MOMENTARILY FLASHED ALONG WITH A SERVICE WRENCH. VEHICLE SKID PARTIALLY OFF-ROAD INTO THE DITCH. I LOST CONTROL FOR A BREIF MOMENT BUT WAS ABLE TO GAIN CONTROL BEFORE CRASHING. MY SPEED WAS DRASTICALLY REDUCED TO ABOUT 1/3 OF ITS NORMAL POWER. THE VEHICLE WOULD STILL DRIVE JUST MUCH SLOWER. UPON THIS HAPPENING I IMMEDIATELY TOOK MY VEHICLE BACK TO THE DEALERSHIP. THIS RECALL WAS VERY VAGUE. WHEN I WAS AT THE DEALERSHIP I INITIALLY ASKED THE FORD SERVICE SALESMAN DANIEL VENTURA IF THIS SOFTWARE CHANGED ANY ASPECT OF MY VEHICLES PERFORMANCE. HE THEN READ THE RECALL LETTER AND SAID IF IT DID IT NORMALLY WOULD SAY IT EITHER IN THE RECALL ITSELF OR THE LETTER FORD SENDS YOU THEY WOULD NORMALLYSAY IT IN IT. IT DID NOT MENTION THAT WHILE DRIVING THRU A CORNER IF YOU LOOSE POWER IN THE CAR DUE TO A BATTERY CONTROL MODULE FAILURE THAT YOU MAY LOOSE TRACTION AND LOOSE CONTROL OF THE CAR MOMENTARILY. THIS IS A VERY UNSAFE DRIVING CONDITION. FURTHERMORE WHEN I LEFT THE DEALERSHIP THE CAR DROVE DIFFERENTLY. IT SEEMED LIKE THE HORSE POWER WAS ABOUT 5-10 HP LESS THEN WHEN PURCHASED. IT FELT A LITTLE WEIRD TO GET USED TO DRIVING DOWN THE ROAD SINCE IT HAD A LITTLE BIT MORE PUSH THEN BEFORE. I MENTION THIS BECAUSE I BELIEVE THAT AS A CONSUMER I HAVE A RIGHT TO KNOW THE SOFTWARE THAT IS GOING INTO MY CAR. IF ANY ADVERSE REACTION THAT MAY CAUSE ME A DIFFERENT DRIVING EXPERIENCE OR PUT MY LIFE AT RISK OF CRASHING SHOULD HAVE BEEN INCLUDED IN THE SAFETY RECALL OR THE LETTER FORD HAD SENT US IN THE RECALL. I AM A FIRM BELIEVER THEY DO NOT WANT TO TELL US THAT THIS VEHICLE IS STILL NOT SAFE TO DRIVE AS WHAT HAPPENED TO ME HAVING THE BATTERY CONTROL MODULE FAILURE DURING CORNERING.
Corrective Action:
THE BATTERY ENERGY CONTROL MODULE RECALL SOFTWARE UPDATE WAS COMPLETED ON MY VEHICLE ON SEPTEMBER 22ND 2022 AT 1203 PM AT GOSCH FORD OF HEMET. UPON LEAVING AROUND A MILE DOWN THE ROAD I WAS DRIVING AROUND A CORNER. WHILE IN THIS CORNER MULTIPLE THINGS HAPPENED AT THE SAME EXACT MOMENT. MY TRACTION LIGHT MOMENTARILY FLASHED ALONG WITH A SERVICE WRENCH. VEHICLE SKID PARTIALLY OFF-ROAD INTO THE DITCH. I LOST CONTROL FOR A BREIF MOMENT BUT WAS ABLE TO GAIN CONTROL BEFORE CRASHING. MY SPEED WAS DRASTICALLY REDUCED TO ABOUT 1/3 OF ITS NORMAL POWER. THE VEHICLE WOULD STILL DRIVE JUST MUCH SLOWER. UPON THIS HAPPENING I IMMEDIATELY TOOK MY VEHICLE BACK TO THE DEALERSHIP. THIS RECALL WAS VERY VAGUE. WHEN I WAS AT THE DEALERSHIP I INITIALLY ASKED THE FORD SERVICE SALESMAN DANIEL VENTURA IF THIS SOFTWARE CHANGED ANY ASPECT OF MY VEHICLES PERFORMANCE. HE THEN READ THE RECALL LETTER AND SAID IF IT DID IT NORMALLY WOULD SAY IT EITHER IN THE RECALL ITSELF OR THE LETTER FORD SENDS YOU THEY WOULD NORMALLYSAY IT IN IT. IT DID NOT MENTION THAT WHILE DRIVING THRU A CORNER IF YOU LOOSE POWER IN THE CAR DUE TO A BATTERY CONTROL MODULE FAILURE THAT YOU MAY LOOSE TRACTION AND LOOSE CONTROL OF THE CAR MOMENTARILY. THIS IS A VERY UNSAFE DRIVING CONDITION. FURTHERMORE WHEN I LEFT THE DEALERSHIP THE CAR DROVE DIFFERENTLY. IT SEEMED LIKE THE HORSE POWER WAS ABOUT 5-10 HP LESS THEN WHEN PURCHASED. IT FELT A LITTLE WEIRD TO GET USED TO DRIVING DOWN THE ROAD SINCE IT HAD A LITTLE BIT MORE PUSH THEN BEFORE. I MENTION THIS BECAUSE I BELIEVE THAT AS A CONSUMER I HAVE A RIGHT TO KNOW THE SOFTWARE THAT IS GOING INTO MY CAR. IF ANY ADVERSE REACTION THAT MAY CAUSE ME A DIFFERENT DRIVING EXPERIENCE OR PUT MY LIFE AT RISK OF CRASHING SHOULD HAVE BEEN INCLUDED IN THE SAFETY RECALL OR THE LETTER FORD HAD SENT US IN THE RECALL. I AM A FIRM BELIEVER THEY DO NOT WANT TO TELL US THAT THIS VEHICLE IS STILL NOT SAFE TO DRIVE AS WHAT HAPPENED TO ME HAVING THE BATTERY CONTROL MODULE FAILURE DURING CORNERING.
Additional Notes:
THE BATTERY ENERGY CONTROL MODULE RECALL SOFTWARE UPDATE WAS COMPLETED ON MY VEHICLE ON SEPTEMBER 22ND 2022 AT 1203 PM AT GOSCH FORD OF HEMET. UPON LEAVING AROUND A MILE DOWN THE ROAD I WAS DRIVING AROUND A CORNER. WHILE IN THIS CORNER MULTIPLE THINGS HAPPENED AT THE SAME EXACT MOMENT. MY TRACTION LIGHT MOMENTARILY FLASHED ALONG WITH A SERVICE WRENCH. VEHICLE SKID PARTIALLY OFF-ROAD INTO THE DITCH. I LOST CONTROL FOR A BREIF MOMENT BUT WAS ABLE TO GAIN CONTROL BEFORE CRASHING. MY SPEED WAS DRASTICALLY REDUCED TO ABOUT 1/3 OF ITS NORMAL POWER. THE VEHICLE WOULD STILL DRIVE JUST MUCH SLOWER. UPON THIS HAPPENING I IMMEDIATELY TOOK MY VEHICLE BACK TO THE DEALERSHIP. THIS RECALL WAS VERY VAGUE. WHEN I WAS AT THE DEALERSHIP I INITIALLY ASKED THE FORD SERVICE SALESMAN DANIEL VENTURA IF THIS SOFTWARE CHANGED ANY ASPECT OF MY VEHICLES PERFORMANCE. HE THEN READ THE RECALL LETTER AND SAID IF IT DID IT NORMALLY WOULD SAY IT EITHER IN THE RECALL ITSELF OR THE LETTER FORD SENDS YOU THEY WOULD NORMALLYSAY IT IN IT. IT DID NOT MENTION THAT WHILE DRIVING THRU A CORNER IF YOU LOOSE POWER IN THE CAR DUE TO A BATTERY CONTROL MODULE FAILURE THAT YOU MAY LOOSE TRACTION AND LOOSE CONTROL OF THE CAR MOMENTARILY. THIS IS A VERY UNSAFE DRIVING CONDITION. FURTHERMORE WHEN I LEFT THE DEALERSHIP THE CAR DROVE DIFFERENTLY. IT SEEMED LIKE THE HORSE POWER WAS ABOUT 5-10 HP LESS THEN WHEN PURCHASED. IT FELT A LITTLE WEIRD TO GET USED TO DRIVING DOWN THE ROAD SINCE IT HAD A LITTLE BIT MORE PUSH THEN BEFORE. I MENTION THIS BECAUSE I BELIEVE THAT AS A CONSUMER I HAVE A RIGHT TO KNOW THE SOFTWARE THAT IS GOING INTO MY CAR. IF ANY ADVERSE REACTION THAT MAY CAUSE ME A DIFFERENT DRIVING EXPERIENCE OR PUT MY LIFE AT RISK OF CRASHING SHOULD HAVE BEEN INCLUDED IN THE SAFETY RECALL OR THE LETTER FORD HAD SENT US IN THE RECALL. I AM A FIRM BELIEVER THEY DO NOT WANT TO TELL US THAT THIS VEHICLE IS STILL NOT SAFE TO DRIVE AS WHAT HAPPENED TO ME HAVING THE BATTERY CONTROL MODULE FAILURE DURING CORNERING.
Mfg Campaign: 11485995
Recall Date: Sep 23, 2022
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
While driving a warning message in red was displayed on the driver display indicating that the frunk(front trunk) hood was open and that the emergency frunk release had been activated. I pulled over and stopped and got out and closed the frunk hood. I continued driving and upon braking, the messages appeared again. This time I opened the hood and discovered that a folded hard-sided bag that was in the frunk had slid up against the emergency release button with enough force to trigger the emergency release.
Corrective Action:
While driving a warning message in red was displayed on the driver display indicating that the frunk(front trunk) hood was open and that the emergency frunk release had been activated. I pulled over and stopped and got out and closed the frunk hood. I continued driving and upon braking, the messages appeared again. This time I opened the hood and discovered that a folded hard-sided bag that was in the frunk had slid up against the emergency release button with enough force to trigger the emergency release.
Additional Notes:
While driving a warning message in red was displayed on the driver display indicating that the frunk(front trunk) hood was open and that the emergency frunk release had been activated. I pulled over and stopped and got out and closed the frunk hood. I continued driving and upon braking, the messages appeared again. This time I opened the hood and discovered that a folded hard-sided bag that was in the frunk had slid up against the emergency release button with enough force to trigger the emergency release.
Mfg Campaign: 11483441
Recall Date: Sep 8, 2022
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
To whom it may concern, Today I washed my car for the first time. My brand new Mach-E that I purchased 2 weeks ago. While going through the car wash the charging port opened up and got soaked with soap and water. This effects the vehicle charging capability and cause an electric issue to the car.
Corrective Action:
To whom it may concern, Today I washed my car for the first time. My brand new Mach-E that I purchased 2 weeks ago. While going through the car wash the charging port opened up and got soaked with soap and water. This effects the vehicle charging capability and cause an electric issue to the car.
Additional Notes:
To whom it may concern, Today I washed my car for the first time. My brand new Mach-E that I purchased 2 weeks ago. While going through the car wash the charging port opened up and got soaked with soap and water. This effects the vehicle charging capability and cause an electric issue to the car.
Mfg Campaign: 11483399
Recall Date: Sep 7, 2022
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
To whom it may concern, Today I washed my car for the first time. My brand new Mach-E that I purchased 2 weeks ago. While going through the car wash the charging port opened up and got soaked with soap and water. This effects the vehicle charging capability and cause an electric issue to the car.
Corrective Action:
To whom it may concern, Today I washed my car for the first time. My brand new Mach-E that I purchased 2 weeks ago. While going through the car wash the charging port opened up and got soaked with soap and water. This effects the vehicle charging capability and cause an electric issue to the car.
Additional Notes:
To whom it may concern, Today I washed my car for the first time. My brand new Mach-E that I purchased 2 weeks ago. While going through the car wash the charging port opened up and got soaked with soap and water. This effects the vehicle charging capability and cause an electric issue to the car.
Mfg Campaign: 11483399
Recall Date: Sep 7, 2022
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2022 Ford Mustang. The contact stated while pulling into a parking spot at approximately 2 MPH and had not yet placed the vehicle in park, the vehicle had an unintended acceleration. The contact stated no warning light was illuminated. The vehicle crashed into a light post, ran over the post, and crashed into a back of a building. The vehicle had damage to the hood, grill and bumper and also to the undercarriage. The contact said he had not suffered any injuries. The police were on the scene and filed a report. The contact had the vehicle towed to a collision repair shop. The vehicle had not been diagnosed by a dealer or independent mechanic. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign Number: 22V333000 (Vehicle Speed Control, Power Train). The manufacturer had been informed of the failure. The failure mileage was approximately 7,500.
Corrective Action:
The contact owns a 2022 Ford Mustang. The contact stated while pulling into a parking spot at approximately 2 MPH and had not yet placed the vehicle in park, the vehicle had an unintended acceleration. The contact stated no warning light was illuminated. The vehicle crashed into a light post, ran over the post, and crashed into a back of a building. The vehicle had damage to the hood, grill and bumper and also to the undercarriage. The contact said he had not suffered any injuries. The police were on the scene and filed a report. The contact had the vehicle towed to a collision repair shop. The vehicle had not been diagnosed by a dealer or independent mechanic. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign Number: 22V333000 (Vehicle Speed Control, Power Train). The manufacturer had been informed of the failure. The failure mileage was approximately 7,500.
Additional Notes:
The contact owns a 2022 Ford Mustang. The contact stated while pulling into a parking spot at approximately 2 MPH and had not yet placed the vehicle in park, the vehicle had an unintended acceleration. The contact stated no warning light was illuminated. The vehicle crashed into a light post, ran over the post, and crashed into a back of a building. The vehicle had damage to the hood, grill and bumper and also to the undercarriage. The contact said he had not suffered any injuries. The police were on the scene and filed a report. The contact had the vehicle towed to a collision repair shop. The vehicle had not been diagnosed by a dealer or independent mechanic. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign Number: 22V333000 (Vehicle Speed Control, Power Train). The manufacturer had been informed of the failure. The failure mileage was approximately 7,500.
Mfg Campaign: 11482450
Recall Date: Sep 1, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2022 Ford Mustang. The contact stated while pulling into a parking spot at approximately 2 MPH and had not yet placed the vehicle in park, the vehicle had an unintended acceleration. The contact stated no warning light was illuminated. The vehicle crashed into a light post, ran over the post, and crashed into a back of a building. The vehicle had damage to the hood, grill and bumper and also to the undercarriage. The contact said he had not suffered any injuries. The police were on the scene and filed a report. The contact had the vehicle towed to a collision repair shop. The vehicle had not been diagnosed by a dealer or independent mechanic. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign Number: 22V333000 (Vehicle Speed Control, Power Train). The manufacturer had been informed of the failure. The failure mileage was approximately 7,500.
Corrective Action:
The contact owns a 2022 Ford Mustang. The contact stated while pulling into a parking spot at approximately 2 MPH and had not yet placed the vehicle in park, the vehicle had an unintended acceleration. The contact stated no warning light was illuminated. The vehicle crashed into a light post, ran over the post, and crashed into a back of a building. The vehicle had damage to the hood, grill and bumper and also to the undercarriage. The contact said he had not suffered any injuries. The police were on the scene and filed a report. The contact had the vehicle towed to a collision repair shop. The vehicle had not been diagnosed by a dealer or independent mechanic. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign Number: 22V333000 (Vehicle Speed Control, Power Train). The manufacturer had been informed of the failure. The failure mileage was approximately 7,500.
Additional Notes:
The contact owns a 2022 Ford Mustang. The contact stated while pulling into a parking spot at approximately 2 MPH and had not yet placed the vehicle in park, the vehicle had an unintended acceleration. The contact stated no warning light was illuminated. The vehicle crashed into a light post, ran over the post, and crashed into a back of a building. The vehicle had damage to the hood, grill and bumper and also to the undercarriage. The contact said he had not suffered any injuries. The police were on the scene and filed a report. The contact had the vehicle towed to a collision repair shop. The vehicle had not been diagnosed by a dealer or independent mechanic. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign Number: 22V333000 (Vehicle Speed Control, Power Train). The manufacturer had been informed of the failure. The failure mileage was approximately 7,500.
Mfg Campaign: 11482450
Recall Date: Sep 1, 2022
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Brought Mach-E into dealership on 8/31 for recall on battery. Recall is corrected via a software update the can had not applied on its own after the last month. Car was serviced in about 2 hours and returned along with paperwork stating the recall was applied. Upon entering the car a new warning light was illuminated showing the software update was not yet complete. I assumed this just needed some more time to finish so the vehicle was driven home. Once home I used the messages on the center display to apply the update now. After about 20 min the first failure indicated the update was not applied because prerequisites were not met. A second attempt to apply the update was made and failed again. The failure clearly states it was not applied and that the update was intended to fix the specified recall. The car was immediately returned to the dealership with the error light still on at which point the service manager starts saying he’s sure they applied it but maybe the car didn’t take it. After some review the dealership they say they think the error is a conflict between the dealerships update and the over the air update systems but they believe it was actually installed even though the car says it failed. Due to other problems I’ve had at this dealership and the conflict of information at hand I don’t really have any way of knowing if this was properly applied. The dealership has asked to wait and check on it later to see if the errors continue.
Corrective Action:
Brought Mach-E into dealership on 8/31 for recall on battery. Recall is corrected via a software update the can had not applied on its own after the last month. Car was serviced in about 2 hours and returned along with paperwork stating the recall was applied. Upon entering the car a new warning light was illuminated showing the software update was not yet complete. I assumed this just needed some more time to finish so the vehicle was driven home. Once home I used the messages on the center display to apply the update now. After about 20 min the first failure indicated the update was not applied because prerequisites were not met. A second attempt to apply the update was made and failed again. The failure clearly states it was not applied and that the update was intended to fix the specified recall. The car was immediately returned to the dealership with the error light still on at which point the service manager starts saying he’s sure they applied it but maybe the car didn’t take it. After some review the dealership they say they think the error is a conflict between the dealerships update and the over the air update systems but they believe it was actually installed even though the car says it failed. Due to other problems I’ve had at this dealership and the conflict of information at hand I don’t really have any way of knowing if this was properly applied. The dealership has asked to wait and check on it later to see if the errors continue.
Additional Notes:
Brought Mach-E into dealership on 8/31 for recall on battery. Recall is corrected via a software update the can had not applied on its own after the last month. Car was serviced in about 2 hours and returned along with paperwork stating the recall was applied. Upon entering the car a new warning light was illuminated showing the software update was not yet complete. I assumed this just needed some more time to finish so the vehicle was driven home. Once home I used the messages on the center display to apply the update now. After about 20 min the first failure indicated the update was not applied because prerequisites were not met. A second attempt to apply the update was made and failed again. The failure clearly states it was not applied and that the update was intended to fix the specified recall. The car was immediately returned to the dealership with the error light still on at which point the service manager starts saying he’s sure they applied it but maybe the car didn’t take it. After some review the dealership they say they think the error is a conflict between the dealerships update and the over the air update systems but they believe it was actually installed even though the car says it failed. Due to other problems I’ve had at this dealership and the conflict of information at hand I don’t really have any way of knowing if this was properly applied. The dealership has asked to wait and check on it later to see if the errors continue.
Mfg Campaign: 11482219
Recall Date: Aug 31, 2022
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Vehicle had an unintended acceleration resulting in crash in a parking lot.
Corrective Action:
Vehicle had an unintended acceleration resulting in crash in a parking lot.
Additional Notes:
Vehicle had an unintended acceleration resulting in crash in a parking lot.
Mfg Campaign: 11479784
Recall Date: Aug 17, 2022
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Adaptive cruise control fault, pre-commission sensors not working, anti-lock break fault, restraint fault, tire pressure fault, dash turns off while driving which makes unable to see speed driving.
Corrective Action:
Adaptive cruise control fault, pre-commission sensors not working, anti-lock break fault, restraint fault, tire pressure fault, dash turns off while driving which makes unable to see speed driving.
Additional Notes:
Adaptive cruise control fault, pre-commission sensors not working, anti-lock break fault, restraint fault, tire pressure fault, dash turns off while driving which makes unable to see speed driving.
Mfg Campaign: 11477929
Recall Date: Aug 6, 2022
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Adaptive cruise control fault, pre-commission sensors not working, anti-lock break fault, restraint fault, tire pressure fault, dash turns off while driving which makes unable to see speed driving.
Corrective Action:
Adaptive cruise control fault, pre-commission sensors not working, anti-lock break fault, restraint fault, tire pressure fault, dash turns off while driving which makes unable to see speed driving.
Additional Notes:
Adaptive cruise control fault, pre-commission sensors not working, anti-lock break fault, restraint fault, tire pressure fault, dash turns off while driving which makes unable to see speed driving.
Mfg Campaign: 11477929
Recall Date: Aug 6, 2022
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Adaptive cruise control fault, pre-commission sensors not working, anti-lock break fault, restraint fault, tire pressure fault, dash turns off while driving which makes unable to see speed driving.
Corrective Action:
Adaptive cruise control fault, pre-commission sensors not working, anti-lock break fault, restraint fault, tire pressure fault, dash turns off while driving which makes unable to see speed driving.
Additional Notes:
Adaptive cruise control fault, pre-commission sensors not working, anti-lock break fault, restraint fault, tire pressure fault, dash turns off while driving which makes unable to see speed driving.
Mfg Campaign: 11477929
Recall Date: Aug 6, 2022
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Recall for this Mustang MachE. Unable to update software. This is a safety item and the intended fix is implemented by the vehicle owner. Took vehicle today to the Lake Geneva Wisconsin Ford dealership on 08.03.2022. Appointment made in advance. Ford service representative stated that it would take at least a half day. Appears no one has been trained on implementation on corrective actions. Other issue with navigation.
Corrective Action:
Recall for this Mustang MachE. Unable to update software. This is a safety item and the intended fix is implemented by the vehicle owner. Took vehicle today to the Lake Geneva Wisconsin Ford dealership on 08.03.2022. Appointment made in advance. Ford service representative stated that it would take at least a half day. Appears no one has been trained on implementation on corrective actions. Other issue with navigation.
Additional Notes:
Recall for this Mustang MachE. Unable to update software. This is a safety item and the intended fix is implemented by the vehicle owner. Took vehicle today to the Lake Geneva Wisconsin Ford dealership on 08.03.2022. Appointment made in advance. Ford service representative stated that it would take at least a half day. Appears no one has been trained on implementation on corrective actions. Other issue with navigation.
Mfg Campaign: 11477298
Recall Date: Aug 3, 2022
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
I was pulling into my garage, steering with my left hand, making a slow, tight left turn from the drive way into the perpendicular garage. As the steering wheel turned, I believe my left palm hit the cruise control button and activated the adaptive cruise control. The vehicle suddenly accelerated toward the house without warning. I slammed on the brakes in response, tossing my wife forward and then back into her seat. When I looked at the dash immediately following the stop, the cruise control image was displayed showing the range keeping bars. There were two conditions present that should have prevented the cruise control from accelerating. First, the tight turn of the wheels to the left should have prevented acceleration and two, the house directly in front of the adaptive sensors should have said "HEY! There's a big object right in front of me, we should probably stop, not speed up!" A GIF video from my surveillance camera is attached to this report showing the incident.
Corrective Action:
I was pulling into my garage, steering with my left hand, making a slow, tight left turn from the drive way into the perpendicular garage. As the steering wheel turned, I believe my left palm hit the cruise control button and activated the adaptive cruise control. The vehicle suddenly accelerated toward the house without warning. I slammed on the brakes in response, tossing my wife forward and then back into her seat. When I looked at the dash immediately following the stop, the cruise control image was displayed showing the range keeping bars. There were two conditions present that should have prevented the cruise control from accelerating. First, the tight turn of the wheels to the left should have prevented acceleration and two, the house directly in front of the adaptive sensors should have said "HEY! There's a big object right in front of me, we should probably stop, not speed up!" A GIF video from my surveillance camera is attached to this report showing the incident.
Additional Notes:
I was pulling into my garage, steering with my left hand, making a slow, tight left turn from the drive way into the perpendicular garage. As the steering wheel turned, I believe my left palm hit the cruise control button and activated the adaptive cruise control. The vehicle suddenly accelerated toward the house without warning. I slammed on the brakes in response, tossing my wife forward and then back into her seat. When I looked at the dash immediately following the stop, the cruise control image was displayed showing the range keeping bars. There were two conditions present that should have prevented the cruise control from accelerating. First, the tight turn of the wheels to the left should have prevented acceleration and two, the house directly in front of the adaptive sensors should have said "HEY! There's a big object right in front of me, we should probably stop, not speed up!" A GIF video from my surveillance camera is attached to this report showing the incident.
Mfg Campaign: 11477086
Recall Date: Aug 2, 2022
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
This incident occurred on July 15th 2022. The dealership, Koons Falls Church Ford, located in Falls Church VA, sold us a car with an active recall on it. About 3 days after the car leaving the lot, the service department contacted us about a recall notice that needed to be resolve via software update. This issue could lead to the entire car losing power while in motion, recall number 22V412000. This information WAS NOT disclosed to us at any time during the sales process, and we did not find out until later that evening when looking for accessories online. VIN: [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
This incident occurred on July 15th 2022. The dealership, Koons Falls Church Ford, located in Falls Church VA, sold us a car with an active recall on it. About 3 days after the car leaving the lot, the service department contacted us about a recall notice that needed to be resolve via software update. This issue could lead to the entire car losing power while in motion, recall number 22V412000. This information WAS NOT disclosed to us at any time during the sales process, and we did not find out until later that evening when looking for accessories online. VIN: [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
This incident occurred on July 15th 2022. The dealership, Koons Falls Church Ford, located in Falls Church VA, sold us a car with an active recall on it. About 3 days after the car leaving the lot, the service department contacted us about a recall notice that needed to be resolve via software update. This issue could lead to the entire car losing power while in motion, recall number 22V412000. This information WAS NOT disclosed to us at any time during the sales process, and we did not find out until later that evening when looking for accessories online. VIN: [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11476223
Recall Date: Jul 27, 2022
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2 times we have had an incident in which the vehicle at a slow speed when parking or switching between drive gear and reverse gear. The vehicle suddenly accelerates forward and the driver has to engage the brakes manually very firmly to prevent an accident.
Corrective Action:
2 times we have had an incident in which the vehicle at a slow speed when parking or switching between drive gear and reverse gear. The vehicle suddenly accelerates forward and the driver has to engage the brakes manually very firmly to prevent an accident.
Additional Notes:
2 times we have had an incident in which the vehicle at a slow speed when parking or switching between drive gear and reverse gear. The vehicle suddenly accelerates forward and the driver has to engage the brakes manually very firmly to prevent an accident.
Mfg Campaign: 11465362
Recall Date: May 20, 2022
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