Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Roush Performance Products, Inc.
Safety Issue:
Roush Performance Products, Inc. (Roush) is recalling certain aftermarket supercharger kits, part number R1318-6006P1-AA, sold for installation on 2018 Ford Mustangs. The hose barb fittings on the supercharger kits may be manufactured incorrectly, possibly causing damage to the fuel lines and resulting in a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: REMay2018
Recall Date: May 24, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017-2018 Ford F-150 and 2018 Ford Expedition and Mustang and Lincoln Navigator vehicles equipped with 10-speed automatic transmissions. A roll pin may not have been installed in the transmission, potentially causing a loss of the "Park" function.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S09
Recall Date: Apr 4, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company is recalling certain 2018 Ford Mustang vehicles equipped with an automatic transmission and a 12.4" digital instrument cluster. If the ignition is turned off when the transmission is not in PARK, the instrument cluster may not illuminate the PRNDL gear position display and the operator may not receive the "Key in Ignition" chime when the driver's door is opened. As such, these vehicles fails to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence/Starter Interlock/Transmission Braking Effect," and number 114, "Theft Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17C21
Recall Date: Dec 18, 2017
Consumer Complaints
191 ComplaintsFord Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2018 Ford Mustang. The contact stated that while parked, he attempted to access the trunk of the vehicle, and upon depressing the trunk release, he heard clicking, but the trunk failed to open. Upon investigation, the contact noticed that the trunk appeared stuck or jammed, with no external damages observed. A month prior to the trunk malfunction, the contact noticed unspecified video feed issues with the rearview camera. No warning lights were illuminated. The vehicle was taken to a Ford dealer, who diagnosed a malfunctioning body wiring harness in the trunk and related the malfunction to the rearview camera failure. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 81,000.
Corrective Action:
The contact owns a 2018 Ford Mustang. The contact stated that while parked, he attempted to access the trunk of the vehicle, and upon depressing the trunk release, he heard clicking, but the trunk failed to open. Upon investigation, the contact noticed that the trunk appeared stuck or jammed, with no external damages observed. A month prior to the trunk malfunction, the contact noticed unspecified video feed issues with the rearview camera. No warning lights were illuminated. The vehicle was taken to a Ford dealer, who diagnosed a malfunctioning body wiring harness in the trunk and related the malfunction to the rearview camera failure. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 81,000.
Additional Notes:
The contact owns a 2018 Ford Mustang. The contact stated that while parked, he attempted to access the trunk of the vehicle, and upon depressing the trunk release, he heard clicking, but the trunk failed to open. Upon investigation, the contact noticed that the trunk appeared stuck or jammed, with no external damages observed. A month prior to the trunk malfunction, the contact noticed unspecified video feed issues with the rearview camera. No warning lights were illuminated. The vehicle was taken to a Ford dealer, who diagnosed a malfunctioning body wiring harness in the trunk and related the malfunction to the rearview camera failure. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 81,000.
Mfg Campaign: 11524401
Recall Date: May 30, 2023
Ford Motor Company
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2018 Ford Mustang. The contact stated that while parked, he attempted to access the trunk of the vehicle, and upon depressing the trunk release, he heard clicking, but the trunk failed to open. Upon investigation, the contact noticed that the trunk appeared stuck or jammed, with no external damages observed. A month prior to the trunk malfunction, the contact noticed unspecified video feed issues with the rearview camera. No warning lights were illuminated. The vehicle was taken to a Ford dealer, who diagnosed a malfunctioning body wiring harness in the trunk and related the malfunction to the rearview camera failure. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 81,000.
Corrective Action:
The contact owns a 2018 Ford Mustang. The contact stated that while parked, he attempted to access the trunk of the vehicle, and upon depressing the trunk release, he heard clicking, but the trunk failed to open. Upon investigation, the contact noticed that the trunk appeared stuck or jammed, with no external damages observed. A month prior to the trunk malfunction, the contact noticed unspecified video feed issues with the rearview camera. No warning lights were illuminated. The vehicle was taken to a Ford dealer, who diagnosed a malfunctioning body wiring harness in the trunk and related the malfunction to the rearview camera failure. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 81,000.
Additional Notes:
The contact owns a 2018 Ford Mustang. The contact stated that while parked, he attempted to access the trunk of the vehicle, and upon depressing the trunk release, he heard clicking, but the trunk failed to open. Upon investigation, the contact noticed that the trunk appeared stuck or jammed, with no external damages observed. A month prior to the trunk malfunction, the contact noticed unspecified video feed issues with the rearview camera. No warning lights were illuminated. The vehicle was taken to a Ford dealer, who diagnosed a malfunctioning body wiring harness in the trunk and related the malfunction to the rearview camera failure. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 81,000.
Mfg Campaign: 11524401
Recall Date: May 30, 2023
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
The parking brakes do not engage or release, perpetually stuck in-between (half-engaged). The handle inside the car can travel all the way to the top, but brakes do not engage enough to keep the car from rolling down my driveway without a brick under the tire. Upon inspection, it is obvious that the lever that controls the brakes does not release on either rear caliper (it only moves up - to the fully engaged position, but does not release). This began happening in 2019, but considered it normal wear. In 2021, the car started rolling back on hills. Ford was not helpful with the issue. I followed a service guide for adjusting the tension on the cable. This improved the situation until early 2023. Now, all of the adjustments are at max and the parking brake is inoperable. As Ford was previously unwilling to help, I'm hoping NHTSA can assist. Parking brakes should not fail after 1 year. They are not a wear item.
Corrective Action:
The parking brakes do not engage or release, perpetually stuck in-between (half-engaged). The handle inside the car can travel all the way to the top, but brakes do not engage enough to keep the car from rolling down my driveway without a brick under the tire. Upon inspection, it is obvious that the lever that controls the brakes does not release on either rear caliper (it only moves up - to the fully engaged position, but does not release). This began happening in 2019, but considered it normal wear. In 2021, the car started rolling back on hills. Ford was not helpful with the issue. I followed a service guide for adjusting the tension on the cable. This improved the situation until early 2023. Now, all of the adjustments are at max and the parking brake is inoperable. As Ford was previously unwilling to help, I'm hoping NHTSA can assist. Parking brakes should not fail after 1 year. They are not a wear item.
Additional Notes:
The parking brakes do not engage or release, perpetually stuck in-between (half-engaged). The handle inside the car can travel all the way to the top, but brakes do not engage enough to keep the car from rolling down my driveway without a brick under the tire. Upon inspection, it is obvious that the lever that controls the brakes does not release on either rear caliper (it only moves up - to the fully engaged position, but does not release). This began happening in 2019, but considered it normal wear. In 2021, the car started rolling back on hills. Ford was not helpful with the issue. I followed a service guide for adjusting the tension on the cable. This improved the situation until early 2023. Now, all of the adjustments are at max and the parking brake is inoperable. As Ford was previously unwilling to help, I'm hoping NHTSA can assist. Parking brakes should not fail after 1 year. They are not a wear item.
Mfg Campaign: 11524289
Recall Date: May 29, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
2018 Ford Mustang with 10R80 10 speed transmission. Bronco like action when slowing almost whiplash like , stalls when stopping sometime, very hard shift jerking, hard downshifting when slowing, clunking into reverse, loss of power suddenly on the FREEWAY!!!!!!!!!, very hot transmission temperatures (230+), limp mode, Very unsafe if in any FORD or other vehicles have the 10R80. Immediate recall is needed, immediate acknowledgement by FORD MOTOR COMPANY is needed here so all the multiple lawsuits can stop and safety can / should be the top priority here. SAFETY 1ST.
Corrective Action:
2018 Ford Mustang with 10R80 10 speed transmission. Bronco like action when slowing almost whiplash like , stalls when stopping sometime, very hard shift jerking, hard downshifting when slowing, clunking into reverse, loss of power suddenly on the FREEWAY!!!!!!!!!, very hot transmission temperatures (230+), limp mode, Very unsafe if in any FORD or other vehicles have the 10R80. Immediate recall is needed, immediate acknowledgement by FORD MOTOR COMPANY is needed here so all the multiple lawsuits can stop and safety can / should be the top priority here. SAFETY 1ST.
Additional Notes:
2018 Ford Mustang with 10R80 10 speed transmission. Bronco like action when slowing almost whiplash like , stalls when stopping sometime, very hard shift jerking, hard downshifting when slowing, clunking into reverse, loss of power suddenly on the FREEWAY!!!!!!!!!, very hot transmission temperatures (230+), limp mode, Very unsafe if in any FORD or other vehicles have the 10R80. Immediate recall is needed, immediate acknowledgement by FORD MOTOR COMPANY is needed here so all the multiple lawsuits can stop and safety can / should be the top priority here. SAFETY 1ST.
Mfg Campaign: 11523039
Recall Date: May 20, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2018 Ford Mustang with 10R80 10 speed transmission. Bronco like action when slowing almost whiplash like , stalls when stopping sometime, very hard shift jerking, hard downshifting when slowing, clunking into reverse, loss of power suddenly on the FREEWAY!!!!!!!!!, very hot transmission temperatures (230+), limp mode, Very unsafe if in any FORD or other vehicles have the 10R80. Immediate recall is needed, immediate acknowledgement by FORD MOTOR COMPANY is needed here so all the multiple lawsuits can stop and safety can / should be the top priority here. SAFETY 1ST.
Corrective Action:
2018 Ford Mustang with 10R80 10 speed transmission. Bronco like action when slowing almost whiplash like , stalls when stopping sometime, very hard shift jerking, hard downshifting when slowing, clunking into reverse, loss of power suddenly on the FREEWAY!!!!!!!!!, very hot transmission temperatures (230+), limp mode, Very unsafe if in any FORD or other vehicles have the 10R80. Immediate recall is needed, immediate acknowledgement by FORD MOTOR COMPANY is needed here so all the multiple lawsuits can stop and safety can / should be the top priority here. SAFETY 1ST.
Additional Notes:
2018 Ford Mustang with 10R80 10 speed transmission. Bronco like action when slowing almost whiplash like , stalls when stopping sometime, very hard shift jerking, hard downshifting when slowing, clunking into reverse, loss of power suddenly on the FREEWAY!!!!!!!!!, very hot transmission temperatures (230+), limp mode, Very unsafe if in any FORD or other vehicles have the 10R80. Immediate recall is needed, immediate acknowledgement by FORD MOTOR COMPANY is needed here so all the multiple lawsuits can stop and safety can / should be the top priority here. SAFETY 1ST.
Mfg Campaign: 11523039
Recall Date: May 20, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Ford Mustang. The contact stated that while at stop light the rear end of the vehicle would began to shake before the vehicle would stall and shut off and the message "shift to park" had displayed. The contact indicated the failure was intermittent. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The contact was informed the VIN was not included in the NHTSA Recall Campaign number: 18V213000(Power Train). The contact indicated that the vehicle had experienced that same failure listed in the recall. The failure mileage was 35,000.
Corrective Action:
The contact owns a 2018 Ford Mustang. The contact stated that while at stop light the rear end of the vehicle would began to shake before the vehicle would stall and shut off and the message "shift to park" had displayed. The contact indicated the failure was intermittent. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The contact was informed the VIN was not included in the NHTSA Recall Campaign number: 18V213000(Power Train). The contact indicated that the vehicle had experienced that same failure listed in the recall. The failure mileage was 35,000.
Additional Notes:
The contact owns a 2018 Ford Mustang. The contact stated that while at stop light the rear end of the vehicle would began to shake before the vehicle would stall and shut off and the message "shift to park" had displayed. The contact indicated the failure was intermittent. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The contact was informed the VIN was not included in the NHTSA Recall Campaign number: 18V213000(Power Train). The contact indicated that the vehicle had experienced that same failure listed in the recall. The failure mileage was 35,000.
Mfg Campaign: 11521304
Recall Date: May 10, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The driver door suddenly unlatched while driving on the highway and the door open warning appeared on the dash. This is the second incident, the first was the passenger door.
Corrective Action:
The driver door suddenly unlatched while driving on the highway and the door open warning appeared on the dash. This is the second incident, the first was the passenger door.
Additional Notes:
The driver door suddenly unlatched while driving on the highway and the door open warning appeared on the dash. This is the second incident, the first was the passenger door.
Mfg Campaign: 11519476
Recall Date: Apr 28, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The driver door suddenly unlatched while driving on the highway and the door open warning appeared on the dash. This is the second incident, the first was the passenger door.
Corrective Action:
The driver door suddenly unlatched while driving on the highway and the door open warning appeared on the dash. This is the second incident, the first was the passenger door.
Additional Notes:
The driver door suddenly unlatched while driving on the highway and the door open warning appeared on the dash. This is the second incident, the first was the passenger door.
Mfg Campaign: 11519476
Recall Date: Apr 28, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford Mustang. The contact stated that while driving at an undisclosed speed, the engine overheated. The vehicle was taken to an independent mechanic, where the purge valve was replaced due to a cylinder #3 misfire; however, while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a second independent mechanic, where the fuel pressure sensor was replaced. The mechanic informed the contact that the engine needed to be replaced. The engine was replaced; however, while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken back to the independent mechanic, who informed the contact that the fuel injector needed to be replaced due to a cylinder #2 misfire. The manufacturer was made aware of the failure. The failure mileage was approximately 88,000.
Corrective Action:
The contact owns a 2018 Ford Mustang. The contact stated that while driving at an undisclosed speed, the engine overheated. The vehicle was taken to an independent mechanic, where the purge valve was replaced due to a cylinder #3 misfire; however, while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a second independent mechanic, where the fuel pressure sensor was replaced. The mechanic informed the contact that the engine needed to be replaced. The engine was replaced; however, while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken back to the independent mechanic, who informed the contact that the fuel injector needed to be replaced due to a cylinder #2 misfire. The manufacturer was made aware of the failure. The failure mileage was approximately 88,000.
Additional Notes:
The contact owns a 2018 Ford Mustang. The contact stated that while driving at an undisclosed speed, the engine overheated. The vehicle was taken to an independent mechanic, where the purge valve was replaced due to a cylinder #3 misfire; however, while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a second independent mechanic, where the fuel pressure sensor was replaced. The mechanic informed the contact that the engine needed to be replaced. The engine was replaced; however, while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken back to the independent mechanic, who informed the contact that the fuel injector needed to be replaced due to a cylinder #2 misfire. The manufacturer was made aware of the failure. The failure mileage was approximately 88,000.
Mfg Campaign: 11518230
Recall Date: Apr 21, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford Mustang. The contact stated that while driving at various speeds, the temperature gauge indicated that the vehicle was overheating. The contact then became aware that coolant was leaking out of the exhaust. The vehicle was taken to an independent mechanic who informed him that either the head gasket was blown or there was a hairline fracture in the engine block or the cylinder head. The contact then called the manufacturer and was informed that the vehicle was covered under warranty and referred him to the local dealer for assistance. The vehicle was towed to the dealer where he was then informed that the vehicle was not covered under warranty. The vehicle was not diagnosed or repaired. The failure mileage was approximately 53,000.
Corrective Action:
The contact owns a 2018 Ford Mustang. The contact stated that while driving at various speeds, the temperature gauge indicated that the vehicle was overheating. The contact then became aware that coolant was leaking out of the exhaust. The vehicle was taken to an independent mechanic who informed him that either the head gasket was blown or there was a hairline fracture in the engine block or the cylinder head. The contact then called the manufacturer and was informed that the vehicle was covered under warranty and referred him to the local dealer for assistance. The vehicle was towed to the dealer where he was then informed that the vehicle was not covered under warranty. The vehicle was not diagnosed or repaired. The failure mileage was approximately 53,000.
Additional Notes:
The contact owns a 2018 Ford Mustang. The contact stated that while driving at various speeds, the temperature gauge indicated that the vehicle was overheating. The contact then became aware that coolant was leaking out of the exhaust. The vehicle was taken to an independent mechanic who informed him that either the head gasket was blown or there was a hairline fracture in the engine block or the cylinder head. The contact then called the manufacturer and was informed that the vehicle was covered under warranty and referred him to the local dealer for assistance. The vehicle was towed to the dealer where he was then informed that the vehicle was not covered under warranty. The vehicle was not diagnosed or repaired. The failure mileage was approximately 53,000.
Mfg Campaign: 11514455
Recall Date: Mar 29, 2023
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Mustang. The contact stated that while driving at various speeds, the temperature gauge indicated that the vehicle was overheating. The contact then became aware that coolant was leaking out of the exhaust. The vehicle was taken to an independent mechanic who informed him that either the head gasket was blown or there was a hairline fracture in the engine block or the cylinder head. The contact then called the manufacturer and was informed that the vehicle was covered under warranty and referred him to the local dealer for assistance. The vehicle was towed to the dealer where he was then informed that the vehicle was not covered under warranty. The vehicle was not diagnosed or repaired. The failure mileage was approximately 53,000.
Corrective Action:
The contact owns a 2018 Ford Mustang. The contact stated that while driving at various speeds, the temperature gauge indicated that the vehicle was overheating. The contact then became aware that coolant was leaking out of the exhaust. The vehicle was taken to an independent mechanic who informed him that either the head gasket was blown or there was a hairline fracture in the engine block or the cylinder head. The contact then called the manufacturer and was informed that the vehicle was covered under warranty and referred him to the local dealer for assistance. The vehicle was towed to the dealer where he was then informed that the vehicle was not covered under warranty. The vehicle was not diagnosed or repaired. The failure mileage was approximately 53,000.
Additional Notes:
The contact owns a 2018 Ford Mustang. The contact stated that while driving at various speeds, the temperature gauge indicated that the vehicle was overheating. The contact then became aware that coolant was leaking out of the exhaust. The vehicle was taken to an independent mechanic who informed him that either the head gasket was blown or there was a hairline fracture in the engine block or the cylinder head. The contact then called the manufacturer and was informed that the vehicle was covered under warranty and referred him to the local dealer for assistance. The vehicle was towed to the dealer where he was then informed that the vehicle was not covered under warranty. The vehicle was not diagnosed or repaired. The failure mileage was approximately 53,000.
Mfg Campaign: 11514455
Recall Date: Mar 29, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE DRIVING, THE PASSENGER COMES LOOSE AND THEN IT OPENS, ON ITS OWN. THIS HAS HAPPENED NUMEROUS TIMES, WHILE DRIVING. ADDITIONALLY, THE BACK WINDOWS DO NOT CLOSE ALL THE WAY TO MEET THE FRONT WINDOW, SO I MANUALLY HAVE TO PULL THE WINDOWS CLOSED TO MEET THE SEAL OF THE FRONT WINDOWS. THE DRIVER SIDE WINDOW GETS STUCK AND WONT GO UP OR DOWN, SOMETIMES.
Corrective Action:
WHILE DRIVING, THE PASSENGER COMES LOOSE AND THEN IT OPENS, ON ITS OWN. THIS HAS HAPPENED NUMEROUS TIMES, WHILE DRIVING. ADDITIONALLY, THE BACK WINDOWS DO NOT CLOSE ALL THE WAY TO MEET THE FRONT WINDOW, SO I MANUALLY HAVE TO PULL THE WINDOWS CLOSED TO MEET THE SEAL OF THE FRONT WINDOWS. THE DRIVER SIDE WINDOW GETS STUCK AND WONT GO UP OR DOWN, SOMETIMES.
Additional Notes:
WHILE DRIVING, THE PASSENGER COMES LOOSE AND THEN IT OPENS, ON ITS OWN. THIS HAS HAPPENED NUMEROUS TIMES, WHILE DRIVING. ADDITIONALLY, THE BACK WINDOWS DO NOT CLOSE ALL THE WAY TO MEET THE FRONT WINDOW, SO I MANUALLY HAVE TO PULL THE WINDOWS CLOSED TO MEET THE SEAL OF THE FRONT WINDOWS. THE DRIVER SIDE WINDOW GETS STUCK AND WONT GO UP OR DOWN, SOMETIMES.
Mfg Campaign: 11514151
Recall Date: Mar 28, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE DRIVING, THE PASSENGER COMES LOOSE AND THEN IT OPENS, ON ITS OWN. THIS HAS HAPPENED NUMEROUS TIMES, WHILE DRIVING. ADDITIONALLY, THE BACK WINDOWS DO NOT CLOSE ALL THE WAY TO MEET THE FRONT WINDOW, SO I MANUALLY HAVE TO PULL THE WINDOWS CLOSED TO MEET THE SEAL OF THE FRONT WINDOWS. THE DRIVER SIDE WINDOW GETS STUCK AND WONT GO UP OR DOWN, SOMETIMES.
Corrective Action:
WHILE DRIVING, THE PASSENGER COMES LOOSE AND THEN IT OPENS, ON ITS OWN. THIS HAS HAPPENED NUMEROUS TIMES, WHILE DRIVING. ADDITIONALLY, THE BACK WINDOWS DO NOT CLOSE ALL THE WAY TO MEET THE FRONT WINDOW, SO I MANUALLY HAVE TO PULL THE WINDOWS CLOSED TO MEET THE SEAL OF THE FRONT WINDOWS. THE DRIVER SIDE WINDOW GETS STUCK AND WONT GO UP OR DOWN, SOMETIMES.
Additional Notes:
WHILE DRIVING, THE PASSENGER COMES LOOSE AND THEN IT OPENS, ON ITS OWN. THIS HAS HAPPENED NUMEROUS TIMES, WHILE DRIVING. ADDITIONALLY, THE BACK WINDOWS DO NOT CLOSE ALL THE WAY TO MEET THE FRONT WINDOW, SO I MANUALLY HAVE TO PULL THE WINDOWS CLOSED TO MEET THE SEAL OF THE FRONT WINDOWS. THE DRIVER SIDE WINDOW GETS STUCK AND WONT GO UP OR DOWN, SOMETIMES.
Mfg Campaign: 11514151
Recall Date: Mar 28, 2023
Ford Motor Company
Defect Description:
WHEELS
Potential Consequences:
"Swollen Lug Nuts" Car was in for service and state inspection including tire rotation. Was informed that the car had "swollen lug nuts". Soft outer metal of lug nuts has deformed due to use of impact wrenches used in tire rotation over the life of the car. Continued swelling of the lug nuts will make it impossible to remove wheels with the manufacturer supplied tire iron.
Corrective Action:
"Swollen Lug Nuts" Car was in for service and state inspection including tire rotation. Was informed that the car had "swollen lug nuts". Soft outer metal of lug nuts has deformed due to use of impact wrenches used in tire rotation over the life of the car. Continued swelling of the lug nuts will make it impossible to remove wheels with the manufacturer supplied tire iron.
Additional Notes:
"Swollen Lug Nuts" Car was in for service and state inspection including tire rotation. Was informed that the car had "swollen lug nuts". Soft outer metal of lug nuts has deformed due to use of impact wrenches used in tire rotation over the life of the car. Continued swelling of the lug nuts will make it impossible to remove wheels with the manufacturer supplied tire iron.
Mfg Campaign: 11509006
Recall Date: Feb 24, 2023
Ford Motor Company
Defect Description:
WHEELS:LUGS/NUTS/BOLTS/STUDS
Potential Consequences:
"Swollen Lug Nuts" Car was in for service and state inspection including tire rotation. Was informed that the car had "swollen lug nuts". Soft outer metal of lug nuts has deformed due to use of impact wrenches used in tire rotation over the life of the car. Continued swelling of the lug nuts will make it impossible to remove wheels with the manufacturer supplied tire iron.
Corrective Action:
"Swollen Lug Nuts" Car was in for service and state inspection including tire rotation. Was informed that the car had "swollen lug nuts". Soft outer metal of lug nuts has deformed due to use of impact wrenches used in tire rotation over the life of the car. Continued swelling of the lug nuts will make it impossible to remove wheels with the manufacturer supplied tire iron.
Additional Notes:
"Swollen Lug Nuts" Car was in for service and state inspection including tire rotation. Was informed that the car had "swollen lug nuts". Soft outer metal of lug nuts has deformed due to use of impact wrenches used in tire rotation over the life of the car. Continued swelling of the lug nuts will make it impossible to remove wheels with the manufacturer supplied tire iron.
Mfg Campaign: 11509006
Recall Date: Feb 24, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2018 Ford Mustang. The contact stated that after starting the vehicle, the instrument cluster remained blank. The vehicle was taken to a local dealer, where it was diagnosed that the Instrument Panel Cluster assembly (IPC) needed to be replaced. The contact was made aware of NHTSA Campaign Number: 19V076000 (Electrical System); however, the VIN was not included in the recall. The vehicle remained at the dealer awaiting the repair. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 33,000.
Corrective Action:
The contact owns a 2018 Ford Mustang. The contact stated that after starting the vehicle, the instrument cluster remained blank. The vehicle was taken to a local dealer, where it was diagnosed that the Instrument Panel Cluster assembly (IPC) needed to be replaced. The contact was made aware of NHTSA Campaign Number: 19V076000 (Electrical System); however, the VIN was not included in the recall. The vehicle remained at the dealer awaiting the repair. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 33,000.
Additional Notes:
The contact owns a 2018 Ford Mustang. The contact stated that after starting the vehicle, the instrument cluster remained blank. The vehicle was taken to a local dealer, where it was diagnosed that the Instrument Panel Cluster assembly (IPC) needed to be replaced. The contact was made aware of NHTSA Campaign Number: 19V076000 (Electrical System); however, the VIN was not included in the recall. The vehicle remained at the dealer awaiting the repair. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 33,000.
Mfg Campaign: 11504980
Recall Date: Feb 1, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Potential Consequences:
The contact owns a 2018 Ford Mustang. The contact stated that after starting the vehicle, the instrument cluster remained blank. The vehicle was taken to a local dealer, where it was diagnosed that the Instrument Panel Cluster assembly (IPC) needed to be replaced. The contact was made aware of NHTSA Campaign Number: 19V076000 (Electrical System); however, the VIN was not included in the recall. The vehicle remained at the dealer awaiting the repair. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 33,000.
Corrective Action:
The contact owns a 2018 Ford Mustang. The contact stated that after starting the vehicle, the instrument cluster remained blank. The vehicle was taken to a local dealer, where it was diagnosed that the Instrument Panel Cluster assembly (IPC) needed to be replaced. The contact was made aware of NHTSA Campaign Number: 19V076000 (Electrical System); however, the VIN was not included in the recall. The vehicle remained at the dealer awaiting the repair. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 33,000.
Additional Notes:
The contact owns a 2018 Ford Mustang. The contact stated that after starting the vehicle, the instrument cluster remained blank. The vehicle was taken to a local dealer, where it was diagnosed that the Instrument Panel Cluster assembly (IPC) needed to be replaced. The contact was made aware of NHTSA Campaign Number: 19V076000 (Electrical System); however, the VIN was not included in the recall. The vehicle remained at the dealer awaiting the repair. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 33,000.
Mfg Campaign: 11504980
Recall Date: Feb 1, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When driving at a normal rate of speed, but goes over a pothole or other large divit, the Passenger door becomes "AJAR" and the warning light indicates as such. Additionally, the power window on the driver side (even with the power off) goes up and down on its own (just less than an inch). It will remain with this action, unless I lower the window slightly. Then the motorized window stays as is. Finally, the back windows do not raise all the way up with the power button. You have to exit the vehicle and manually "pull" the window up into the full closed position.
Corrective Action:
When driving at a normal rate of speed, but goes over a pothole or other large divit, the Passenger door becomes "AJAR" and the warning light indicates as such. Additionally, the power window on the driver side (even with the power off) goes up and down on its own (just less than an inch). It will remain with this action, unless I lower the window slightly. Then the motorized window stays as is. Finally, the back windows do not raise all the way up with the power button. You have to exit the vehicle and manually "pull" the window up into the full closed position.
Additional Notes:
When driving at a normal rate of speed, but goes over a pothole or other large divit, the Passenger door becomes "AJAR" and the warning light indicates as such. Additionally, the power window on the driver side (even with the power off) goes up and down on its own (just less than an inch). It will remain with this action, unless I lower the window slightly. Then the motorized window stays as is. Finally, the back windows do not raise all the way up with the power button. You have to exit the vehicle and manually "pull" the window up into the full closed position.
Mfg Campaign: 11501266
Recall Date: Jan 11, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When driving at a normal rate of speed, but goes over a pothole or other large divit, the Passenger door becomes "AJAR" and the warning light indicates as such. Additionally, the power window on the driver side (even with the power off) goes up and down on its own (just less than an inch). It will remain with this action, unless I lower the window slightly. Then the motorized window stays as is. Finally, the back windows do not raise all the way up with the power button. You have to exit the vehicle and manually "pull" the window up into the full closed position.
Corrective Action:
When driving at a normal rate of speed, but goes over a pothole or other large divit, the Passenger door becomes "AJAR" and the warning light indicates as such. Additionally, the power window on the driver side (even with the power off) goes up and down on its own (just less than an inch). It will remain with this action, unless I lower the window slightly. Then the motorized window stays as is. Finally, the back windows do not raise all the way up with the power button. You have to exit the vehicle and manually "pull" the window up into the full closed position.
Additional Notes:
When driving at a normal rate of speed, but goes over a pothole or other large divit, the Passenger door becomes "AJAR" and the warning light indicates as such. Additionally, the power window on the driver side (even with the power off) goes up and down on its own (just less than an inch). It will remain with this action, unless I lower the window slightly. Then the motorized window stays as is. Finally, the back windows do not raise all the way up with the power button. You have to exit the vehicle and manually "pull" the window up into the full closed position.
Mfg Campaign: 11501266
Recall Date: Jan 11, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Ford Mustang. The contact stated that his son parked the vehicle and set the parking brake and exited the vehicle; however, the rolled away and crashed into a tree. The contact stated that after the failure, he researched online and found a recall for rollaway failures however, the vehicle was not manufactured in the date range of the recalled vehicles. The contact referenced NHTSA Campaign Number: 18V213000 (Power Train) as the possible cause of the failure. The contact spoke with the local dealer and was made aware that the manufacturer was very rigid when it came to vehicles that were not included in a recall even if the vehicle had experienced the failure listed in the recall. The contact was also informed that the manufacturer would not help if the VIN was not included in the recall. As a result, the rear bumper was dented, and the contact was unsure if the panel under the trunk was cracked. The contact stated that his son remembered shifting the vehicle into park and applying the parking brake. The contact stated that he heard a chime before exiting the vehicle but had not checked to identify the source of the sound. No injuries were sustained. No medical attention was required. A police report was not filed. The contact had assistance with placing the vehicle back into the initial parking space. The dealer was notified, and the contact was advised to schedule an appointment for the vehicle to be diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in the recall. The failure mileage was approximately 7,000.
Corrective Action:
The contact owns a 2018 Ford Mustang. The contact stated that his son parked the vehicle and set the parking brake and exited the vehicle; however, the rolled away and crashed into a tree. The contact stated that after the failure, he researched online and found a recall for rollaway failures however, the vehicle was not manufactured in the date range of the recalled vehicles. The contact referenced NHTSA Campaign Number: 18V213000 (Power Train) as the possible cause of the failure. The contact spoke with the local dealer and was made aware that the manufacturer was very rigid when it came to vehicles that were not included in a recall even if the vehicle had experienced the failure listed in the recall. The contact was also informed that the manufacturer would not help if the VIN was not included in the recall. As a result, the rear bumper was dented, and the contact was unsure if the panel under the trunk was cracked. The contact stated that his son remembered shifting the vehicle into park and applying the parking brake. The contact stated that he heard a chime before exiting the vehicle but had not checked to identify the source of the sound. No injuries were sustained. No medical attention was required. A police report was not filed. The contact had assistance with placing the vehicle back into the initial parking space. The dealer was notified, and the contact was advised to schedule an appointment for the vehicle to be diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in the recall. The failure mileage was approximately 7,000.
Additional Notes:
The contact owns a 2018 Ford Mustang. The contact stated that his son parked the vehicle and set the parking brake and exited the vehicle; however, the rolled away and crashed into a tree. The contact stated that after the failure, he researched online and found a recall for rollaway failures however, the vehicle was not manufactured in the date range of the recalled vehicles. The contact referenced NHTSA Campaign Number: 18V213000 (Power Train) as the possible cause of the failure. The contact spoke with the local dealer and was made aware that the manufacturer was very rigid when it came to vehicles that were not included in a recall even if the vehicle had experienced the failure listed in the recall. The contact was also informed that the manufacturer would not help if the VIN was not included in the recall. As a result, the rear bumper was dented, and the contact was unsure if the panel under the trunk was cracked. The contact stated that his son remembered shifting the vehicle into park and applying the parking brake. The contact stated that he heard a chime before exiting the vehicle but had not checked to identify the source of the sound. No injuries were sustained. No medical attention was required. A police report was not filed. The contact had assistance with placing the vehicle back into the initial parking space. The dealer was notified, and the contact was advised to schedule an appointment for the vehicle to be diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in the recall. The failure mileage was approximately 7,000.
Mfg Campaign: 11490557
Recall Date: Oct 24, 2022
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