Complaints & Recalls
Official Safety Recalls - Important!
22 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2023 Bronco, Explorer, Lincoln Aviator, F-250 SD, F-350 SD, F-450 SD, F-550 SD, 2021-2022 Lincoln Navigator, Mustang, F-150, and 2022 Expedition vehicles. The low-pressure fuel pump may fail, which can result in an engine stall while driving.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S75
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S72
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022-2023 Ford Mustang vehicles previously repaired incorrectly under recall number 24V-493. The secondary steering torque sensor may not be calibrated properly, which can cause the steering wheel to turn side to side against the driver's intentions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S11
Recall Date: Feb 14, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022-2023 Ford Mustang vehicles. The secondary steering torque sensor may not be calibrated properly, which can cause the steering wheel to turn side to side against the driver's intentions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S44
Recall Date: Jun 28, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Mustang vehicles. The brake fluid level sensor may not activate the visual warning indicator when the brake fluid is low. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23C35
Recall Date: Oct 27, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022-2023 F-150, Mustang, Explorer, Bronco, and 2023 Lincoln Aviator vehicles equipped with automatic transmissions. The transmission may contain a loose bolt which could prevent the transmission from engaging the park gear, although the gear shifter position may indicate that the vehicle has been shifted to "PARK."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S06
Recall Date: Feb 10, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022 Mustang vehicles equipped with an Image Processing Module A (IPMA) or forward-facing camera. The camera is misaligned to the vehicle, resulting in the camera not functioning as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S34
Recall Date: May 13, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang vehicles. An insufficient weld on the front passenger knee air bag may result in an improper air bag deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S07
Recall Date: Feb 16, 2022
Consumer Complaints
46 ComplaintsFord Motor Company
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2022 Ford Mustang. The contact stated that the convertible top required excessive force to be opened or closed. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.
Corrective Action:
The contact owns a 2022 Ford Mustang. The contact stated that the convertible top required excessive force to be opened or closed. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.
Additional Notes:
The contact owns a 2022 Ford Mustang. The contact stated that the convertible top required excessive force to be opened or closed. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.
Mfg Campaign: 11580432
Recall Date: Apr 1, 2024
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The Mustang window is supposed to retract approximately 1/2" when the door is opened or shut. My vehicle does this BUT the window will not return to the fully closed position when the door is shut. This is a safety Hazzard as the window tries to fully close but then goes down a 1/2" and returns to fully closed repeatedly while I am driving; this leads to driver distraction on the road, a very hazardous situation. It also leaves the vehicle vulnerable to theft as with the window 1/2" down it is very easy for a thief to stick in a wire and activate the automatic door unlocks.
Corrective Action:
The Mustang window is supposed to retract approximately 1/2" when the door is opened or shut. My vehicle does this BUT the window will not return to the fully closed position when the door is shut. This is a safety Hazzard as the window tries to fully close but then goes down a 1/2" and returns to fully closed repeatedly while I am driving; this leads to driver distraction on the road, a very hazardous situation. It also leaves the vehicle vulnerable to theft as with the window 1/2" down it is very easy for a thief to stick in a wire and activate the automatic door unlocks.
Additional Notes:
The Mustang window is supposed to retract approximately 1/2" when the door is opened or shut. My vehicle does this BUT the window will not return to the fully closed position when the door is shut. This is a safety Hazzard as the window tries to fully close but then goes down a 1/2" and returns to fully closed repeatedly while I am driving; this leads to driver distraction on the road, a very hazardous situation. It also leaves the vehicle vulnerable to theft as with the window 1/2" down it is very easy for a thief to stick in a wire and activate the automatic door unlocks.
Mfg Campaign: 11578073
Recall Date: Mar 18, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The Mustang window is supposed to retract approximately 1/2" when the door is opened or shut. My vehicle does this BUT the window will not return to the fully closed position when the door is shut. This is a safety Hazzard as the window tries to fully close but then goes down a 1/2" and returns to fully closed repeatedly while I am driving; this leads to driver distraction on the road, a very hazardous situation. It also leaves the vehicle vulnerable to theft as with the window 1/2" down it is very easy for a thief to stick in a wire and activate the automatic door unlocks.
Corrective Action:
The Mustang window is supposed to retract approximately 1/2" when the door is opened or shut. My vehicle does this BUT the window will not return to the fully closed position when the door is shut. This is a safety Hazzard as the window tries to fully close but then goes down a 1/2" and returns to fully closed repeatedly while I am driving; this leads to driver distraction on the road, a very hazardous situation. It also leaves the vehicle vulnerable to theft as with the window 1/2" down it is very easy for a thief to stick in a wire and activate the automatic door unlocks.
Additional Notes:
The Mustang window is supposed to retract approximately 1/2" when the door is opened or shut. My vehicle does this BUT the window will not return to the fully closed position when the door is shut. This is a safety Hazzard as the window tries to fully close but then goes down a 1/2" and returns to fully closed repeatedly while I am driving; this leads to driver distraction on the road, a very hazardous situation. It also leaves the vehicle vulnerable to theft as with the window 1/2" down it is very easy for a thief to stick in a wire and activate the automatic door unlocks.
Mfg Campaign: 11578073
Recall Date: Mar 18, 2024
Ford Motor Company
Defect Description:
VISIBILITY:GLASS, SIDE/REAR
Potential Consequences:
The Mustang window is supposed to retract approximately 1/2" when the door is opened or shut. My vehicle does this BUT the window will not return to the fully closed position when the door is shut. This is a safety Hazzard as the window tries to fully close but then goes down a 1/2" and returns to fully closed repeatedly while I am driving; this leads to driver distraction on the road, a very hazardous situation. It also leaves the vehicle vulnerable to theft as with the window 1/2" down it is very easy for a thief to stick in a wire and activate the automatic door unlocks.
Corrective Action:
The Mustang window is supposed to retract approximately 1/2" when the door is opened or shut. My vehicle does this BUT the window will not return to the fully closed position when the door is shut. This is a safety Hazzard as the window tries to fully close but then goes down a 1/2" and returns to fully closed repeatedly while I am driving; this leads to driver distraction on the road, a very hazardous situation. It also leaves the vehicle vulnerable to theft as with the window 1/2" down it is very easy for a thief to stick in a wire and activate the automatic door unlocks.
Additional Notes:
The Mustang window is supposed to retract approximately 1/2" when the door is opened or shut. My vehicle does this BUT the window will not return to the fully closed position when the door is shut. This is a safety Hazzard as the window tries to fully close but then goes down a 1/2" and returns to fully closed repeatedly while I am driving; this leads to driver distraction on the road, a very hazardous situation. It also leaves the vehicle vulnerable to theft as with the window 1/2" down it is very easy for a thief to stick in a wire and activate the automatic door unlocks.
Mfg Campaign: 11578073
Recall Date: Mar 18, 2024
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
On December 9, 2023, I was driving my 2022 Ford Mustang on Interstate 70 (westbound) and received the following notifications: "Pre-collision assist not available" and "Powertrain Malfunction/Reduced Power." This resulted in an inability for the car to rev above 4000 RPM which was problematic for driving on an interstate in the mountain. Additionally, driver assists were disabled. The message cleared after the car was turned off for ~ 2 hours, but the pre-collision assist intermittently incorrectly identified objects prompting braking when ACC was activated. However, about a week later, the car suffered a cracked windshield prompting replacement on 12/29/23. Following replacement, the car gave a message saying, "Front Camera Malfunction. Service Required." Despite recalibration attempts at both Safelite AutoGlass and my local Ford dealership, the camera has remained dysfunctional. Similarly, apart from the initial "Front Camera Malfunction" message upon starting the car, there is no indication that Pre-collision, adaptive cruise control, and automatic emergency braking are disabled for the duration of the drive. On 2/23/24, I received a call from Safelite stating that the "manufacturer of the windshield had issued a precautionary recall where it looks like the camera bracket can possibly detach and cause some issues with the advanced safety systems." Upon returning their call, it was confirmed that my vehicle, 2022 Ford Mustang, was affected by the precautionary recall. Therefore, I was scheduled to take my car in for a new part and told that I could seek reimbursement from Ford. However, upon further discussion with my Ford dealership and Ford Motor Company Customer Service team, I was told that they were unaware of a recall. Similarly, when further information was requested from Safelite, I was told that "we are not allowed to give out that information." As of this submission, the advanced safety systems remain inoperable.
Corrective Action:
On December 9, 2023, I was driving my 2022 Ford Mustang on Interstate 70 (westbound) and received the following notifications: "Pre-collision assist not available" and "Powertrain Malfunction/Reduced Power." This resulted in an inability for the car to rev above 4000 RPM which was problematic for driving on an interstate in the mountain. Additionally, driver assists were disabled. The message cleared after the car was turned off for ~ 2 hours, but the pre-collision assist intermittently incorrectly identified objects prompting braking when ACC was activated. However, about a week later, the car suffered a cracked windshield prompting replacement on 12/29/23. Following replacement, the car gave a message saying, "Front Camera Malfunction. Service Required." Despite recalibration attempts at both Safelite AutoGlass and my local Ford dealership, the camera has remained dysfunctional. Similarly, apart from the initial "Front Camera Malfunction" message upon starting the car, there is no indication that Pre-collision, adaptive cruise control, and automatic emergency braking are disabled for the duration of the drive. On 2/23/24, I received a call from Safelite stating that the "manufacturer of the windshield had issued a precautionary recall where it looks like the camera bracket can possibly detach and cause some issues with the advanced safety systems." Upon returning their call, it was confirmed that my vehicle, 2022 Ford Mustang, was affected by the precautionary recall. Therefore, I was scheduled to take my car in for a new part and told that I could seek reimbursement from Ford. However, upon further discussion with my Ford dealership and Ford Motor Company Customer Service team, I was told that they were unaware of a recall. Similarly, when further information was requested from Safelite, I was told that "we are not allowed to give out that information." As of this submission, the advanced safety systems remain inoperable.
Additional Notes:
On December 9, 2023, I was driving my 2022 Ford Mustang on Interstate 70 (westbound) and received the following notifications: "Pre-collision assist not available" and "Powertrain Malfunction/Reduced Power." This resulted in an inability for the car to rev above 4000 RPM which was problematic for driving on an interstate in the mountain. Additionally, driver assists were disabled. The message cleared after the car was turned off for ~ 2 hours, but the pre-collision assist intermittently incorrectly identified objects prompting braking when ACC was activated. However, about a week later, the car suffered a cracked windshield prompting replacement on 12/29/23. Following replacement, the car gave a message saying, "Front Camera Malfunction. Service Required." Despite recalibration attempts at both Safelite AutoGlass and my local Ford dealership, the camera has remained dysfunctional. Similarly, apart from the initial "Front Camera Malfunction" message upon starting the car, there is no indication that Pre-collision, adaptive cruise control, and automatic emergency braking are disabled for the duration of the drive. On 2/23/24, I received a call from Safelite stating that the "manufacturer of the windshield had issued a precautionary recall where it looks like the camera bracket can possibly detach and cause some issues with the advanced safety systems." Upon returning their call, it was confirmed that my vehicle, 2022 Ford Mustang, was affected by the precautionary recall. Therefore, I was scheduled to take my car in for a new part and told that I could seek reimbursement from Ford. However, upon further discussion with my Ford dealership and Ford Motor Company Customer Service team, I was told that they were unaware of a recall. Similarly, when further information was requested from Safelite, I was told that "we are not allowed to give out that information." As of this submission, the advanced safety systems remain inoperable.
Mfg Campaign: 11576708
Recall Date: Mar 11, 2024
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
On December 9, 2023, I was driving my 2022 Ford Mustang on Interstate 70 (westbound) and received the following notifications: "Pre-collision assist not available" and "Powertrain Malfunction/Reduced Power." This resulted in an inability for the car to rev above 4000 RPM which was problematic for driving on an interstate in the mountain. Additionally, driver assists were disabled. The message cleared after the car was turned off for ~ 2 hours, but the pre-collision assist intermittently incorrectly identified objects prompting braking when ACC was activated. However, about a week later, the car suffered a cracked windshield prompting replacement on 12/29/23. Following replacement, the car gave a message saying, "Front Camera Malfunction. Service Required." Despite recalibration attempts at both Safelite AutoGlass and my local Ford dealership, the camera has remained dysfunctional. Similarly, apart from the initial "Front Camera Malfunction" message upon starting the car, there is no indication that Pre-collision, adaptive cruise control, and automatic emergency braking are disabled for the duration of the drive. On 2/23/24, I received a call from Safelite stating that the "manufacturer of the windshield had issued a precautionary recall where it looks like the camera bracket can possibly detach and cause some issues with the advanced safety systems." Upon returning their call, it was confirmed that my vehicle, 2022 Ford Mustang, was affected by the precautionary recall. Therefore, I was scheduled to take my car in for a new part and told that I could seek reimbursement from Ford. However, upon further discussion with my Ford dealership and Ford Motor Company Customer Service team, I was told that they were unaware of a recall. Similarly, when further information was requested from Safelite, I was told that "we are not allowed to give out that information." As of this submission, the advanced safety systems remain inoperable.
Corrective Action:
On December 9, 2023, I was driving my 2022 Ford Mustang on Interstate 70 (westbound) and received the following notifications: "Pre-collision assist not available" and "Powertrain Malfunction/Reduced Power." This resulted in an inability for the car to rev above 4000 RPM which was problematic for driving on an interstate in the mountain. Additionally, driver assists were disabled. The message cleared after the car was turned off for ~ 2 hours, but the pre-collision assist intermittently incorrectly identified objects prompting braking when ACC was activated. However, about a week later, the car suffered a cracked windshield prompting replacement on 12/29/23. Following replacement, the car gave a message saying, "Front Camera Malfunction. Service Required." Despite recalibration attempts at both Safelite AutoGlass and my local Ford dealership, the camera has remained dysfunctional. Similarly, apart from the initial "Front Camera Malfunction" message upon starting the car, there is no indication that Pre-collision, adaptive cruise control, and automatic emergency braking are disabled for the duration of the drive. On 2/23/24, I received a call from Safelite stating that the "manufacturer of the windshield had issued a precautionary recall where it looks like the camera bracket can possibly detach and cause some issues with the advanced safety systems." Upon returning their call, it was confirmed that my vehicle, 2022 Ford Mustang, was affected by the precautionary recall. Therefore, I was scheduled to take my car in for a new part and told that I could seek reimbursement from Ford. However, upon further discussion with my Ford dealership and Ford Motor Company Customer Service team, I was told that they were unaware of a recall. Similarly, when further information was requested from Safelite, I was told that "we are not allowed to give out that information." As of this submission, the advanced safety systems remain inoperable.
Additional Notes:
On December 9, 2023, I was driving my 2022 Ford Mustang on Interstate 70 (westbound) and received the following notifications: "Pre-collision assist not available" and "Powertrain Malfunction/Reduced Power." This resulted in an inability for the car to rev above 4000 RPM which was problematic for driving on an interstate in the mountain. Additionally, driver assists were disabled. The message cleared after the car was turned off for ~ 2 hours, but the pre-collision assist intermittently incorrectly identified objects prompting braking when ACC was activated. However, about a week later, the car suffered a cracked windshield prompting replacement on 12/29/23. Following replacement, the car gave a message saying, "Front Camera Malfunction. Service Required." Despite recalibration attempts at both Safelite AutoGlass and my local Ford dealership, the camera has remained dysfunctional. Similarly, apart from the initial "Front Camera Malfunction" message upon starting the car, there is no indication that Pre-collision, adaptive cruise control, and automatic emergency braking are disabled for the duration of the drive. On 2/23/24, I received a call from Safelite stating that the "manufacturer of the windshield had issued a precautionary recall where it looks like the camera bracket can possibly detach and cause some issues with the advanced safety systems." Upon returning their call, it was confirmed that my vehicle, 2022 Ford Mustang, was affected by the precautionary recall. Therefore, I was scheduled to take my car in for a new part and told that I could seek reimbursement from Ford. However, upon further discussion with my Ford dealership and Ford Motor Company Customer Service team, I was told that they were unaware of a recall. Similarly, when further information was requested from Safelite, I was told that "we are not allowed to give out that information." As of this submission, the advanced safety systems remain inoperable.
Mfg Campaign: 11576708
Recall Date: Mar 11, 2024
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
On December 9, 2023, I was driving my 2022 Ford Mustang on Interstate 70 (westbound) and received the following notifications: "Pre-collision assist not available" and "Powertrain Malfunction/Reduced Power." This resulted in an inability for the car to rev above 4000 RPM which was problematic for driving on an interstate in the mountain. Additionally, driver assists were disabled. The message cleared after the car was turned off for ~ 2 hours, but the pre-collision assist intermittently incorrectly identified objects prompting braking when ACC was activated. However, about a week later, the car suffered a cracked windshield prompting replacement on 12/29/23. Following replacement, the car gave a message saying, "Front Camera Malfunction. Service Required." Despite recalibration attempts at both Safelite AutoGlass and my local Ford dealership, the camera has remained dysfunctional. Similarly, apart from the initial "Front Camera Malfunction" message upon starting the car, there is no indication that Pre-collision, adaptive cruise control, and automatic emergency braking are disabled for the duration of the drive. On 2/23/24, I received a call from Safelite stating that the "manufacturer of the windshield had issued a precautionary recall where it looks like the camera bracket can possibly detach and cause some issues with the advanced safety systems." Upon returning their call, it was confirmed that my vehicle, 2022 Ford Mustang, was affected by the precautionary recall. Therefore, I was scheduled to take my car in for a new part and told that I could seek reimbursement from Ford. However, upon further discussion with my Ford dealership and Ford Motor Company Customer Service team, I was told that they were unaware of a recall. Similarly, when further information was requested from Safelite, I was told that "we are not allowed to give out that information." As of this submission, the advanced safety systems remain inoperable.
Corrective Action:
On December 9, 2023, I was driving my 2022 Ford Mustang on Interstate 70 (westbound) and received the following notifications: "Pre-collision assist not available" and "Powertrain Malfunction/Reduced Power." This resulted in an inability for the car to rev above 4000 RPM which was problematic for driving on an interstate in the mountain. Additionally, driver assists were disabled. The message cleared after the car was turned off for ~ 2 hours, but the pre-collision assist intermittently incorrectly identified objects prompting braking when ACC was activated. However, about a week later, the car suffered a cracked windshield prompting replacement on 12/29/23. Following replacement, the car gave a message saying, "Front Camera Malfunction. Service Required." Despite recalibration attempts at both Safelite AutoGlass and my local Ford dealership, the camera has remained dysfunctional. Similarly, apart from the initial "Front Camera Malfunction" message upon starting the car, there is no indication that Pre-collision, adaptive cruise control, and automatic emergency braking are disabled for the duration of the drive. On 2/23/24, I received a call from Safelite stating that the "manufacturer of the windshield had issued a precautionary recall where it looks like the camera bracket can possibly detach and cause some issues with the advanced safety systems." Upon returning their call, it was confirmed that my vehicle, 2022 Ford Mustang, was affected by the precautionary recall. Therefore, I was scheduled to take my car in for a new part and told that I could seek reimbursement from Ford. However, upon further discussion with my Ford dealership and Ford Motor Company Customer Service team, I was told that they were unaware of a recall. Similarly, when further information was requested from Safelite, I was told that "we are not allowed to give out that information." As of this submission, the advanced safety systems remain inoperable.
Additional Notes:
On December 9, 2023, I was driving my 2022 Ford Mustang on Interstate 70 (westbound) and received the following notifications: "Pre-collision assist not available" and "Powertrain Malfunction/Reduced Power." This resulted in an inability for the car to rev above 4000 RPM which was problematic for driving on an interstate in the mountain. Additionally, driver assists were disabled. The message cleared after the car was turned off for ~ 2 hours, but the pre-collision assist intermittently incorrectly identified objects prompting braking when ACC was activated. However, about a week later, the car suffered a cracked windshield prompting replacement on 12/29/23. Following replacement, the car gave a message saying, "Front Camera Malfunction. Service Required." Despite recalibration attempts at both Safelite AutoGlass and my local Ford dealership, the camera has remained dysfunctional. Similarly, apart from the initial "Front Camera Malfunction" message upon starting the car, there is no indication that Pre-collision, adaptive cruise control, and automatic emergency braking are disabled for the duration of the drive. On 2/23/24, I received a call from Safelite stating that the "manufacturer of the windshield had issued a precautionary recall where it looks like the camera bracket can possibly detach and cause some issues with the advanced safety systems." Upon returning their call, it was confirmed that my vehicle, 2022 Ford Mustang, was affected by the precautionary recall. Therefore, I was scheduled to take my car in for a new part and told that I could seek reimbursement from Ford. However, upon further discussion with my Ford dealership and Ford Motor Company Customer Service team, I was told that they were unaware of a recall. Similarly, when further information was requested from Safelite, I was told that "we are not allowed to give out that information." As of this submission, the advanced safety systems remain inoperable.
Mfg Campaign: 11576708
Recall Date: Mar 11, 2024
Ford Motor Company
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2022 Ford Mustang. The contact stated while driving 5 MPH, the rearview camera engaged while the vehicle was driving forward. There was no warning light illuminated. The contact stated that the failure recurred several times while driving. The dealer was notified of the failure and informed the contact that it was a common failure. The dealer referred the contact to the NHTSA Hotline for assistance. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 2,000.
Corrective Action:
The contact owns a 2022 Ford Mustang. The contact stated while driving 5 MPH, the rearview camera engaged while the vehicle was driving forward. There was no warning light illuminated. The contact stated that the failure recurred several times while driving. The dealer was notified of the failure and informed the contact that it was a common failure. The dealer referred the contact to the NHTSA Hotline for assistance. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 2,000.
Additional Notes:
The contact owns a 2022 Ford Mustang. The contact stated while driving 5 MPH, the rearview camera engaged while the vehicle was driving forward. There was no warning light illuminated. The contact stated that the failure recurred several times while driving. The dealer was notified of the failure and informed the contact that it was a common failure. The dealer referred the contact to the NHTSA Hotline for assistance. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 2,000.
Mfg Campaign: 11570898
Recall Date: Feb 8, 2024
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
It was raining and on a bumpy road when I was in second or 3rd gear when it started to lose control a little. It slid a little, when I held the wheel straight it was still going left to right by itself,after I got control of the wheel. The steering wheel was straight but it was still going from side to side. It felt like it trying to wreck me.
Corrective Action:
It was raining and on a bumpy road when I was in second or 3rd gear when it started to lose control a little. It slid a little, when I held the wheel straight it was still going left to right by itself,after I got control of the wheel. The steering wheel was straight but it was still going from side to side. It felt like it trying to wreck me.
Additional Notes:
It was raining and on a bumpy road when I was in second or 3rd gear when it started to lose control a little. It slid a little, when I held the wheel straight it was still going left to right by itself,after I got control of the wheel. The steering wheel was straight but it was still going from side to side. It felt like it trying to wreck me.
Mfg Campaign: 11568389
Recall Date: Jan 29, 2024
Ford Motor Company
Defect Description:
TIRES
Potential Consequences:
LOW TIRE WARNING CAME ON. WENT TO TIRE SHOP. THEY REMOVED THE TIRE & SAID IT COULD NOT BE REPAIRED. WHILE THE TIRE WAS OFF THE RIM, HE SAID WE NEED TO TAKE PICTURES. THE SIDEWALL WAS CRACKING FROM THE INSIDE OUT. HE SAID THERE WAS NO DAMAGE ON THE OUTSIDE OF THE TIRE. PIRELLI TIRES P235/55R17 I HAVE THE PICTURES, BUT YOU WEBSITE WILL NOT ALLOW ME TO UPLOAD THEM.
Corrective Action:
LOW TIRE WARNING CAME ON. WENT TO TIRE SHOP. THEY REMOVED THE TIRE & SAID IT COULD NOT BE REPAIRED. WHILE THE TIRE WAS OFF THE RIM, HE SAID WE NEED TO TAKE PICTURES. THE SIDEWALL WAS CRACKING FROM THE INSIDE OUT. HE SAID THERE WAS NO DAMAGE ON THE OUTSIDE OF THE TIRE. PIRELLI TIRES P235/55R17 I HAVE THE PICTURES, BUT YOU WEBSITE WILL NOT ALLOW ME TO UPLOAD THEM.
Additional Notes:
LOW TIRE WARNING CAME ON. WENT TO TIRE SHOP. THEY REMOVED THE TIRE & SAID IT COULD NOT BE REPAIRED. WHILE THE TIRE WAS OFF THE RIM, HE SAID WE NEED TO TAKE PICTURES. THE SIDEWALL WAS CRACKING FROM THE INSIDE OUT. HE SAID THERE WAS NO DAMAGE ON THE OUTSIDE OF THE TIRE. PIRELLI TIRES P235/55R17 I HAVE THE PICTURES, BUT YOU WEBSITE WILL NOT ALLOW ME TO UPLOAD THEM.
Mfg Campaign: 11563291
Recall Date: Jan 3, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The back windshield shattered one cold morning. The car hasn't moved or turned on in over a week.
Corrective Action:
The back windshield shattered one cold morning. The car hasn't moved or turned on in over a week.
Additional Notes:
The back windshield shattered one cold morning. The car hasn't moved or turned on in over a week.
Mfg Campaign: 11560109
Recall Date: Dec 14, 2023
Ford Motor Company
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
The back windshield shattered one cold morning. The car hasn't moved or turned on in over a week.
Corrective Action:
The back windshield shattered one cold morning. The car hasn't moved or turned on in over a week.
Additional Notes:
The back windshield shattered one cold morning. The car hasn't moved or turned on in over a week.
Mfg Campaign: 11560109
Recall Date: Dec 14, 2023
Ford Motor Company
Defect Description:
VISIBILITY:GLASS, SIDE/REAR
Potential Consequences:
The back windshield shattered one cold morning. The car hasn't moved or turned on in over a week.
Corrective Action:
The back windshield shattered one cold morning. The car hasn't moved or turned on in over a week.
Additional Notes:
The back windshield shattered one cold morning. The car hasn't moved or turned on in over a week.
Mfg Campaign: 11560109
Recall Date: Dec 14, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2022 Ford Mustang. The contact received notification of NHTSA Campaign Number: 23V727000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the brake warning light was intermittently illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 14,200. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2022 Ford Mustang. The contact received notification of NHTSA Campaign Number: 23V727000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the brake warning light was intermittently illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 14,200. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2022 Ford Mustang. The contact received notification of NHTSA Campaign Number: 23V727000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the brake warning light was intermittently illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 14,200. VIN tool confirms parts not available.
Mfg Campaign: 11558752
Recall Date: Dec 6, 2023
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
Failure to comply in a timely manner regarding NHTSA Recall Number23V727 Summary ON YOUR VEHICLE, THE BRAKE SYSTEM WARNING INDICATOR MAY NOT ILLUMINATE IF THE BRAKE FLUID IS DEPLETED FROM THE BRAKE FLUID RESERVOIR. Safety Risk THIS MAY RESULT IN NO BRAKE SYSTEM WARNING INDICATOR WHEN THE BRAKE FLUID IS BELOW THE RECOMMENDED LEVEL IN THE MASTER CYLINDER BRAKE FLUID RESERVOIR, WHICH MAY INCREASE THE RISK OF A CRASH.
Corrective Action:
Failure to comply in a timely manner regarding NHTSA Recall Number23V727 Summary ON YOUR VEHICLE, THE BRAKE SYSTEM WARNING INDICATOR MAY NOT ILLUMINATE IF THE BRAKE FLUID IS DEPLETED FROM THE BRAKE FLUID RESERVOIR. Safety Risk THIS MAY RESULT IN NO BRAKE SYSTEM WARNING INDICATOR WHEN THE BRAKE FLUID IS BELOW THE RECOMMENDED LEVEL IN THE MASTER CYLINDER BRAKE FLUID RESERVOIR, WHICH MAY INCREASE THE RISK OF A CRASH.
Additional Notes:
Failure to comply in a timely manner regarding NHTSA Recall Number23V727 Summary ON YOUR VEHICLE, THE BRAKE SYSTEM WARNING INDICATOR MAY NOT ILLUMINATE IF THE BRAKE FLUID IS DEPLETED FROM THE BRAKE FLUID RESERVOIR. Safety Risk THIS MAY RESULT IN NO BRAKE SYSTEM WARNING INDICATOR WHEN THE BRAKE FLUID IS BELOW THE RECOMMENDED LEVEL IN THE MASTER CYLINDER BRAKE FLUID RESERVOIR, WHICH MAY INCREASE THE RISK OF A CRASH.
Mfg Campaign: 11558590
Recall Date: Dec 5, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Failure to comply in a timely manner regarding NHTSA Recall Number23V727 Summary ON YOUR VEHICLE, THE BRAKE SYSTEM WARNING INDICATOR MAY NOT ILLUMINATE IF THE BRAKE FLUID IS DEPLETED FROM THE BRAKE FLUID RESERVOIR. Safety Risk THIS MAY RESULT IN NO BRAKE SYSTEM WARNING INDICATOR WHEN THE BRAKE FLUID IS BELOW THE RECOMMENDED LEVEL IN THE MASTER CYLINDER BRAKE FLUID RESERVOIR, WHICH MAY INCREASE THE RISK OF A CRASH.
Corrective Action:
Failure to comply in a timely manner regarding NHTSA Recall Number23V727 Summary ON YOUR VEHICLE, THE BRAKE SYSTEM WARNING INDICATOR MAY NOT ILLUMINATE IF THE BRAKE FLUID IS DEPLETED FROM THE BRAKE FLUID RESERVOIR. Safety Risk THIS MAY RESULT IN NO BRAKE SYSTEM WARNING INDICATOR WHEN THE BRAKE FLUID IS BELOW THE RECOMMENDED LEVEL IN THE MASTER CYLINDER BRAKE FLUID RESERVOIR, WHICH MAY INCREASE THE RISK OF A CRASH.
Additional Notes:
Failure to comply in a timely manner regarding NHTSA Recall Number23V727 Summary ON YOUR VEHICLE, THE BRAKE SYSTEM WARNING INDICATOR MAY NOT ILLUMINATE IF THE BRAKE FLUID IS DEPLETED FROM THE BRAKE FLUID RESERVOIR. Safety Risk THIS MAY RESULT IN NO BRAKE SYSTEM WARNING INDICATOR WHEN THE BRAKE FLUID IS BELOW THE RECOMMENDED LEVEL IN THE MASTER CYLINDER BRAKE FLUID RESERVOIR, WHICH MAY INCREASE THE RISK OF A CRASH.
Mfg Campaign: 11558590
Recall Date: Dec 5, 2023
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Failure to comply in a timely manner regarding NHTSA Recall Number23V727 Summary ON YOUR VEHICLE, THE BRAKE SYSTEM WARNING INDICATOR MAY NOT ILLUMINATE IF THE BRAKE FLUID IS DEPLETED FROM THE BRAKE FLUID RESERVOIR. Safety Risk THIS MAY RESULT IN NO BRAKE SYSTEM WARNING INDICATOR WHEN THE BRAKE FLUID IS BELOW THE RECOMMENDED LEVEL IN THE MASTER CYLINDER BRAKE FLUID RESERVOIR, WHICH MAY INCREASE THE RISK OF A CRASH.
Corrective Action:
Failure to comply in a timely manner regarding NHTSA Recall Number23V727 Summary ON YOUR VEHICLE, THE BRAKE SYSTEM WARNING INDICATOR MAY NOT ILLUMINATE IF THE BRAKE FLUID IS DEPLETED FROM THE BRAKE FLUID RESERVOIR. Safety Risk THIS MAY RESULT IN NO BRAKE SYSTEM WARNING INDICATOR WHEN THE BRAKE FLUID IS BELOW THE RECOMMENDED LEVEL IN THE MASTER CYLINDER BRAKE FLUID RESERVOIR, WHICH MAY INCREASE THE RISK OF A CRASH.
Additional Notes:
Failure to comply in a timely manner regarding NHTSA Recall Number23V727 Summary ON YOUR VEHICLE, THE BRAKE SYSTEM WARNING INDICATOR MAY NOT ILLUMINATE IF THE BRAKE FLUID IS DEPLETED FROM THE BRAKE FLUID RESERVOIR. Safety Risk THIS MAY RESULT IN NO BRAKE SYSTEM WARNING INDICATOR WHEN THE BRAKE FLUID IS BELOW THE RECOMMENDED LEVEL IN THE MASTER CYLINDER BRAKE FLUID RESERVOIR, WHICH MAY INCREASE THE RISK OF A CRASH.
Mfg Campaign: 11558590
Recall Date: Dec 5, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY:ROOF AND PILLARS
Potential Consequences:
The contact owns a 2022 Ford Mustang. The contact stated that the convertible roof failed to latch and close properly. There were no warning lights illuminated. The contact stated that the handle failed to connect with the latching system. The vehicle was taken to the local dealer, who was unable to determine a fix for the failure. The vehicle was not repaired. The manufacturer was contacted and provided a claim number and referred the contact to the NHTSA Hotline. The failure mileage was approximately 761.
Corrective Action:
The contact owns a 2022 Ford Mustang. The contact stated that the convertible roof failed to latch and close properly. There were no warning lights illuminated. The contact stated that the handle failed to connect with the latching system. The vehicle was taken to the local dealer, who was unable to determine a fix for the failure. The vehicle was not repaired. The manufacturer was contacted and provided a claim number and referred the contact to the NHTSA Hotline. The failure mileage was approximately 761.
Additional Notes:
The contact owns a 2022 Ford Mustang. The contact stated that the convertible roof failed to latch and close properly. There were no warning lights illuminated. The contact stated that the handle failed to connect with the latching system. The vehicle was taken to the local dealer, who was unable to determine a fix for the failure. The vehicle was not repaired. The manufacturer was contacted and provided a claim number and referred the contact to the NHTSA Hotline. The failure mileage was approximately 761.
Mfg Campaign: 11525050
Recall Date: Jun 2, 2023
Ford Motor Company
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
The contact owns a 2022 Ford Mustang. The contact stated that the convertible roof failed to latch and close properly. There were no warning lights illuminated. The contact stated that the handle failed to connect with the latching system. The vehicle was taken to the local dealer, who was unable to determine a fix for the failure. The vehicle was not repaired. The manufacturer was contacted and provided a claim number and referred the contact to the NHTSA Hotline. The failure mileage was approximately 761.
Corrective Action:
The contact owns a 2022 Ford Mustang. The contact stated that the convertible roof failed to latch and close properly. There were no warning lights illuminated. The contact stated that the handle failed to connect with the latching system. The vehicle was taken to the local dealer, who was unable to determine a fix for the failure. The vehicle was not repaired. The manufacturer was contacted and provided a claim number and referred the contact to the NHTSA Hotline. The failure mileage was approximately 761.
Additional Notes:
The contact owns a 2022 Ford Mustang. The contact stated that the convertible roof failed to latch and close properly. There were no warning lights illuminated. The contact stated that the handle failed to connect with the latching system. The vehicle was taken to the local dealer, who was unable to determine a fix for the failure. The vehicle was not repaired. The manufacturer was contacted and provided a claim number and referred the contact to the NHTSA Hotline. The failure mileage was approximately 761.
Mfg Campaign: 11525050
Recall Date: Jun 2, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
04/13/2023 - While on the highway my 2022 mustang GT instrument cluster and infotainment screens both went black. It took me off guard and pulled to the side of the road and soon discovered I had no turn signals or hazard lights, I am unsure if I had brake lights. I happened to be only a couple of exits away from Tasca Ford dealership in Berlin, CT so I drove directly there. They are currently in possession of the vehicle and will do diagnostics, they were fully booked and it may be a week before they get to it. No symptoms prior to incident, although there was a software update preformed earlier in the day.
Corrective Action:
04/13/2023 - While on the highway my 2022 mustang GT instrument cluster and infotainment screens both went black. It took me off guard and pulled to the side of the road and soon discovered I had no turn signals or hazard lights, I am unsure if I had brake lights. I happened to be only a couple of exits away from Tasca Ford dealership in Berlin, CT so I drove directly there. They are currently in possession of the vehicle and will do diagnostics, they were fully booked and it may be a week before they get to it. No symptoms prior to incident, although there was a software update preformed earlier in the day.
Additional Notes:
04/13/2023 - While on the highway my 2022 mustang GT instrument cluster and infotainment screens both went black. It took me off guard and pulled to the side of the road and soon discovered I had no turn signals or hazard lights, I am unsure if I had brake lights. I happened to be only a couple of exits away from Tasca Ford dealership in Berlin, CT so I drove directly there. They are currently in possession of the vehicle and will do diagnostics, they were fully booked and it may be a week before they get to it. No symptoms prior to incident, although there was a software update preformed earlier in the day.
Mfg Campaign: 11516997
Recall Date: Apr 14, 2023
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