Complaints & Recalls
Official Safety Recalls - Important!
19 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S72
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022-2023 Bronco, 2023 Super Duty F-250, and 2019-2023 Ranger vehicles. The Tire and Loading Information (TREAD) label states the incorrect load carrying capacity, which can result in an overloaded vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23C18
Recall Date: May 26, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021 Ranger and Bronco vehicles. The cruise control radar module was misaligned during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21S52
Recall Date: Dec 16, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2019-2021 Ford Ranger Super Cab vehicles. The front passenger outboard seat belt may not have been assembled properly, allowing the seat belt to be misrouted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection" and 209, "Seat Belt Assemblies."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21C25
Recall Date: Oct 15, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2021 Ranger Super Cab vehicles equipped with rear seats containing fixed head restraints. The fixed head restraints may interfere with proper installation of certain types of child seats. Additionally, the child seat may not attach properly to the lower-rear anchors. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage System."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21C24
Recall Date: Sep 30, 2021
Consumer Complaints
110 ComplaintsFord Motor Company
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
2021 Ford Ranger Transmission slipping during driving . causes vehicle to jerk during shifting in gear 3, 4, 7, which causes the vehicle to jerk also during down shifting it shifts very hard. i looked online and apparently ford will not issue a recall because they will lose money on all the repairs they must do. if they changed the rings in the 2022 transmission they are aware of the issue obviously but refuse to address the problem. for us 2021 owners we are fucked. 9000$ repair for us.
Corrective Action:
2021 Ford Ranger Transmission slipping during driving . causes vehicle to jerk during shifting in gear 3, 4, 7, which causes the vehicle to jerk also during down shifting it shifts very hard. i looked online and apparently ford will not issue a recall because they will lose money on all the repairs they must do. if they changed the rings in the 2022 transmission they are aware of the issue obviously but refuse to address the problem. for us 2021 owners we are fucked. 9000$ repair for us.
Additional Notes:
2021 Ford Ranger Transmission slipping during driving . causes vehicle to jerk during shifting in gear 3, 4, 7, which causes the vehicle to jerk also during down shifting it shifts very hard. i looked online and apparently ford will not issue a recall because they will lose money on all the repairs they must do. if they changed the rings in the 2022 transmission they are aware of the issue obviously but refuse to address the problem. for us 2021 owners we are fucked. 9000$ repair for us.
Mfg Campaign: 11644977
Recall Date: Feb 26, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Everyone that I have talked to that owns a 2021 Ford Ranger have transmission issues including me. Clunking/ jumping/ and very harsh shifting..
Corrective Action:
Everyone that I have talked to that owns a 2021 Ford Ranger have transmission issues including me. Clunking/ jumping/ and very harsh shifting..
Additional Notes:
Everyone that I have talked to that owns a 2021 Ford Ranger have transmission issues including me. Clunking/ jumping/ and very harsh shifting..
Mfg Campaign: 11639523
Recall Date: Jan 30, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission failed at 65000 miles on a one owner vehicle. Conveniently just after the warranty expired. Cost to fix transmission $9000.00. Those transmissions are faulty and many people are experiencing problems.
Corrective Action:
Transmission failed at 65000 miles on a one owner vehicle. Conveniently just after the warranty expired. Cost to fix transmission $9000.00. Those transmissions are faulty and many people are experiencing problems.
Additional Notes:
Transmission failed at 65000 miles on a one owner vehicle. Conveniently just after the warranty expired. Cost to fix transmission $9000.00. Those transmissions are faulty and many people are experiencing problems.
Mfg Campaign: 11637974
Recall Date: Jan 23, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
While driving the vehicle started to act like it could not find a its gears in the transmission and made a loud clunk then stopped moving attempted to put it in reverse and it sook a minute before it shifted and made another loud clunk then lost both forward and reverse. Currently at ford getting a new transmission. Vehicle stopped moving while driving and hard to get off the road, No warning lights came on in the vehicle.
Corrective Action:
While driving the vehicle started to act like it could not find a its gears in the transmission and made a loud clunk then stopped moving attempted to put it in reverse and it sook a minute before it shifted and made another loud clunk then lost both forward and reverse. Currently at ford getting a new transmission. Vehicle stopped moving while driving and hard to get off the road, No warning lights came on in the vehicle.
Additional Notes:
While driving the vehicle started to act like it could not find a its gears in the transmission and made a loud clunk then stopped moving attempted to put it in reverse and it sook a minute before it shifted and made another loud clunk then lost both forward and reverse. Currently at ford getting a new transmission. Vehicle stopped moving while driving and hard to get off the road, No warning lights came on in the vehicle.
Mfg Campaign: 11637069
Recall Date: Jan 20, 2025
Ford Motor Company
Defect Description:
WHEELS
Potential Consequences:
It wearing tires on the inside quicker the it should. The dealer aligned and said it was with in specs.
Corrective Action:
It wearing tires on the inside quicker the it should. The dealer aligned and said it was with in specs.
Additional Notes:
It wearing tires on the inside quicker the it should. The dealer aligned and said it was with in specs.
Mfg Campaign: 11635975
Recall Date: Jan 14, 2025
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The wrap material on the front driver side and passenger inside door handles is separating and is very sharp. I noticed it a couple of days ago when I went to get out of the vehicle and I reached to open the door, and it sliced open my finger. I told my passenger what had happened, and he checked the passenger side inside door handle, and he said that his was the same way.
Corrective Action:
The wrap material on the front driver side and passenger inside door handles is separating and is very sharp. I noticed it a couple of days ago when I went to get out of the vehicle and I reached to open the door, and it sliced open my finger. I told my passenger what had happened, and he checked the passenger side inside door handle, and he said that his was the same way.
Additional Notes:
The wrap material on the front driver side and passenger inside door handles is separating and is very sharp. I noticed it a couple of days ago when I went to get out of the vehicle and I reached to open the door, and it sliced open my finger. I told my passenger what had happened, and he checked the passenger side inside door handle, and he said that his was the same way.
Mfg Campaign: 11635292
Recall Date: Jan 10, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Increasingly the transmission, when cold, was experiencing difficulty shifting between 3-4-5 and not shifting into 9-10. When the weather started reaching zero degrees overnight, the vehicle was reluctant to move and, once it began moving, would not shift out of 1st. After allowing the vehicle to warm up, it would reluctantly shift from 3-4-5 and then, without any speed reduction, suddenly downshift with a shudder and bang. Vehicle is in the Ford dealer while they preform the TSB related to this universally known problem with the 10R80 transmission. Despite the TSB “approving” significant part replacements, including clutches, modules and converter, the dealer is required to proceed a few steps at a time and then test the vehicle to document the need to replace more components, before proceeding the the TSB. Ford is avoiding what should be a full recall involving providing the dealers with a rebuilt transmission and converter with the dealer’s responsibility only being the replacement of the transmission. Ford’s dealing with this very well know problematic transmission with a TSB is grossly unfair to the dealers and exceedingly unfair to the consumers who eventually bear the financial burden.
Corrective Action:
Increasingly the transmission, when cold, was experiencing difficulty shifting between 3-4-5 and not shifting into 9-10. When the weather started reaching zero degrees overnight, the vehicle was reluctant to move and, once it began moving, would not shift out of 1st. After allowing the vehicle to warm up, it would reluctantly shift from 3-4-5 and then, without any speed reduction, suddenly downshift with a shudder and bang. Vehicle is in the Ford dealer while they preform the TSB related to this universally known problem with the 10R80 transmission. Despite the TSB “approving” significant part replacements, including clutches, modules and converter, the dealer is required to proceed a few steps at a time and then test the vehicle to document the need to replace more components, before proceeding the the TSB. Ford is avoiding what should be a full recall involving providing the dealers with a rebuilt transmission and converter with the dealer’s responsibility only being the replacement of the transmission. Ford’s dealing with this very well know problematic transmission with a TSB is grossly unfair to the dealers and exceedingly unfair to the consumers who eventually bear the financial burden.
Additional Notes:
Increasingly the transmission, when cold, was experiencing difficulty shifting between 3-4-5 and not shifting into 9-10. When the weather started reaching zero degrees overnight, the vehicle was reluctant to move and, once it began moving, would not shift out of 1st. After allowing the vehicle to warm up, it would reluctantly shift from 3-4-5 and then, without any speed reduction, suddenly downshift with a shudder and bang. Vehicle is in the Ford dealer while they preform the TSB related to this universally known problem with the 10R80 transmission. Despite the TSB “approving” significant part replacements, including clutches, modules and converter, the dealer is required to proceed a few steps at a time and then test the vehicle to document the need to replace more components, before proceeding the the TSB. Ford is avoiding what should be a full recall involving providing the dealers with a rebuilt transmission and converter with the dealer’s responsibility only being the replacement of the transmission. Ford’s dealing with this very well know problematic transmission with a TSB is grossly unfair to the dealers and exceedingly unfair to the consumers who eventually bear the financial burden.
Mfg Campaign: 11631609
Recall Date: Dec 19, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2021 Ford Ranger. The contact stated that while driving at various speeds, the vehicle hesitated and jerked while depressing the accelerator pedal. The contact stated that at first there were no warning lights illuminated; however, after a while the "Power Train Malfunction - Reduced Power" message was displayed. The dealer and an independent mechanic were notified of the failure and acknowledge that the defect was a common failure. The contact was provided an estimate for a new transmission. The manufacturer was also notified of the failure and the contact was offered financial assistance if the vehicle was serviced by a Ford dealer. The vehicle was not repaired. The failure mileage was approximately 37,000.
Corrective Action:
The contact owns a 2021 Ford Ranger. The contact stated that while driving at various speeds, the vehicle hesitated and jerked while depressing the accelerator pedal. The contact stated that at first there were no warning lights illuminated; however, after a while the "Power Train Malfunction - Reduced Power" message was displayed. The dealer and an independent mechanic were notified of the failure and acknowledge that the defect was a common failure. The contact was provided an estimate for a new transmission. The manufacturer was also notified of the failure and the contact was offered financial assistance if the vehicle was serviced by a Ford dealer. The vehicle was not repaired. The failure mileage was approximately 37,000.
Additional Notes:
The contact owns a 2021 Ford Ranger. The contact stated that while driving at various speeds, the vehicle hesitated and jerked while depressing the accelerator pedal. The contact stated that at first there were no warning lights illuminated; however, after a while the "Power Train Malfunction - Reduced Power" message was displayed. The dealer and an independent mechanic were notified of the failure and acknowledge that the defect was a common failure. The contact was provided an estimate for a new transmission. The manufacturer was also notified of the failure and the contact was offered financial assistance if the vehicle was serviced by a Ford dealer. The vehicle was not repaired. The failure mileage was approximately 37,000.
Mfg Campaign: 11628396
Recall Date: Dec 2, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Wiring for back up camera failed and short circuited - will attempt to retain the components for inspection needs. Safety concern - when wire short circuited, it burned the wire at the control module in the dash board, causing the control module to also fail - according the the ford service advisor at my dealership. Issue was diagnosed and inspected by Titus Will Ford service center at 11503 Pacific Hwy SW, Lakewood, WA 98499 - phone # (253) 753-1253. No warning lamps/messages/symptoms.
Corrective Action:
Wiring for back up camera failed and short circuited - will attempt to retain the components for inspection needs. Safety concern - when wire short circuited, it burned the wire at the control module in the dash board, causing the control module to also fail - according the the ford service advisor at my dealership. Issue was diagnosed and inspected by Titus Will Ford service center at 11503 Pacific Hwy SW, Lakewood, WA 98499 - phone # (253) 753-1253. No warning lamps/messages/symptoms.
Additional Notes:
Wiring for back up camera failed and short circuited - will attempt to retain the components for inspection needs. Safety concern - when wire short circuited, it burned the wire at the control module in the dash board, causing the control module to also fail - according the the ford service advisor at my dealership. Issue was diagnosed and inspected by Titus Will Ford service center at 11503 Pacific Hwy SW, Lakewood, WA 98499 - phone # (253) 753-1253. No warning lamps/messages/symptoms.
Mfg Campaign: 11625773
Recall Date: Nov 17, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Wiring for back up camera failed and short circuited - will attempt to retain the components for inspection needs. Safety concern - when wire short circuited, it burned the wire at the control module in the dash board, causing the control module to also fail - according the the ford service advisor at my dealership. Issue was diagnosed and inspected by Titus Will Ford service center at 11503 Pacific Hwy SW, Lakewood, WA 98499 - phone # (253) 753-1253. No warning lamps/messages/symptoms.
Corrective Action:
Wiring for back up camera failed and short circuited - will attempt to retain the components for inspection needs. Safety concern - when wire short circuited, it burned the wire at the control module in the dash board, causing the control module to also fail - according the the ford service advisor at my dealership. Issue was diagnosed and inspected by Titus Will Ford service center at 11503 Pacific Hwy SW, Lakewood, WA 98499 - phone # (253) 753-1253. No warning lamps/messages/symptoms.
Additional Notes:
Wiring for back up camera failed and short circuited - will attempt to retain the components for inspection needs. Safety concern - when wire short circuited, it burned the wire at the control module in the dash board, causing the control module to also fail - according the the ford service advisor at my dealership. Issue was diagnosed and inspected by Titus Will Ford service center at 11503 Pacific Hwy SW, Lakewood, WA 98499 - phone # (253) 753-1253. No warning lamps/messages/symptoms.
Mfg Campaign: 11625773
Recall Date: Nov 17, 2024
Ford Motor Company
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
Wiring for back up camera failed and short circuited - will attempt to retain the components for inspection needs. Safety concern - when wire short circuited, it burned the wire at the control module in the dash board, causing the control module to also fail - according the the ford service advisor at my dealership. Issue was diagnosed and inspected by Titus Will Ford service center at 11503 Pacific Hwy SW, Lakewood, WA 98499 - phone # (253) 753-1253. No warning lamps/messages/symptoms.
Corrective Action:
Wiring for back up camera failed and short circuited - will attempt to retain the components for inspection needs. Safety concern - when wire short circuited, it burned the wire at the control module in the dash board, causing the control module to also fail - according the the ford service advisor at my dealership. Issue was diagnosed and inspected by Titus Will Ford service center at 11503 Pacific Hwy SW, Lakewood, WA 98499 - phone # (253) 753-1253. No warning lamps/messages/symptoms.
Additional Notes:
Wiring for back up camera failed and short circuited - will attempt to retain the components for inspection needs. Safety concern - when wire short circuited, it burned the wire at the control module in the dash board, causing the control module to also fail - according the the ford service advisor at my dealership. Issue was diagnosed and inspected by Titus Will Ford service center at 11503 Pacific Hwy SW, Lakewood, WA 98499 - phone # (253) 753-1253. No warning lamps/messages/symptoms.
Mfg Campaign: 11625773
Recall Date: Nov 17, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission issues that are known to the manufacturer. Backed out onto a road while there was no traffic, shifter into drive and the transmission made a banging noise and refused to shift. Cars started coming in behind me and I was blocking traffic. Was able to get it into neutral then into drive so I could pull away. This is a well known issue to Ford and they have only offered service bulletins that provide temporary fixes until vehicles are out of the factory warranty period and Ford no longer has to cover repair costs. Vehicle only has 50,000 miles and the transmission issues started around 30,000
Corrective Action:
Transmission issues that are known to the manufacturer. Backed out onto a road while there was no traffic, shifter into drive and the transmission made a banging noise and refused to shift. Cars started coming in behind me and I was blocking traffic. Was able to get it into neutral then into drive so I could pull away. This is a well known issue to Ford and they have only offered service bulletins that provide temporary fixes until vehicles are out of the factory warranty period and Ford no longer has to cover repair costs. Vehicle only has 50,000 miles and the transmission issues started around 30,000
Additional Notes:
Transmission issues that are known to the manufacturer. Backed out onto a road while there was no traffic, shifter into drive and the transmission made a banging noise and refused to shift. Cars started coming in behind me and I was blocking traffic. Was able to get it into neutral then into drive so I could pull away. This is a well known issue to Ford and they have only offered service bulletins that provide temporary fixes until vehicles are out of the factory warranty period and Ford no longer has to cover repair costs. Vehicle only has 50,000 miles and the transmission issues started around 30,000
Mfg Campaign: 11621341
Recall Date: Oct 22, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Oil level 1/2 quart high, and smells like gasoline.? Actual mileage on truck is 8,544 last oil change @ dealership @ Wiscasset Ford on 5/6/24 in Wiscasset, Maine. 378 Bath Road 04578-9431 I was informed this is an issue. But what is the fix.?
Corrective Action:
Oil level 1/2 quart high, and smells like gasoline.? Actual mileage on truck is 8,544 last oil change @ dealership @ Wiscasset Ford on 5/6/24 in Wiscasset, Maine. 378 Bath Road 04578-9431 I was informed this is an issue. But what is the fix.?
Additional Notes:
Oil level 1/2 quart high, and smells like gasoline.? Actual mileage on truck is 8,544 last oil change @ dealership @ Wiscasset Ford on 5/6/24 in Wiscasset, Maine. 378 Bath Road 04578-9431 I was informed this is an issue. But what is the fix.?
Mfg Campaign: 11611440
Recall Date: Aug 28, 2024
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Oil level 1/2 quart high, and smells like gasoline.? Actual mileage on truck is 8,544 last oil change @ dealership @ Wiscasset Ford on 5/6/24 in Wiscasset, Maine. 378 Bath Road 04578-9431 I was informed this is an issue. But what is the fix.?
Corrective Action:
Oil level 1/2 quart high, and smells like gasoline.? Actual mileage on truck is 8,544 last oil change @ dealership @ Wiscasset Ford on 5/6/24 in Wiscasset, Maine. 378 Bath Road 04578-9431 I was informed this is an issue. But what is the fix.?
Additional Notes:
Oil level 1/2 quart high, and smells like gasoline.? Actual mileage on truck is 8,544 last oil change @ dealership @ Wiscasset Ford on 5/6/24 in Wiscasset, Maine. 378 Bath Road 04578-9431 I was informed this is an issue. But what is the fix.?
Mfg Campaign: 11611440
Recall Date: Aug 28, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
We love Ford Rangers. This is my 4th. It has been wonderful, until [XXX]. We had to replace an A/C, but that's normal. We've also noticed a very few times that when the transmission shifted, there was a little jolt. But that was rare. But on [XXX], after stopping at a light at the intersection of [XXX] and [XXX] in Indianola, MS., we had a frightening experience. After crossing the busy highway I began to accelerate and suddenly the truck jolted forward and quickly accelerated to 70 mph. I hit the brakes, and after a couple of taps it slowed down. But when I gave it more gas, it only roared twice, and no power...with big trucks beside and behind me. That was frightening. Then it returned to normal, and I went on to Isola, MS. Upon leaving it didn't want to move forward, only roaring, but then quickly responded and was back to normal. I was scheduled for a 12:30 lunch meeting in Leland, MS and my wife and I proceeded. All normal. Upon leaving Leland, same thing. No power at first, then it moved forward, normally. We noticed it was a rough shift at 45 mph as we got out on freeway. I called the service department at Hallmark Ford, Batesville, and told mgr. my problem. Thought it might be fuel pump, filter, or transmission. Upon arrival at home, it wouldn't go in reverse. I sent it to dealer on wrecker. Got second opinion. Both say it needs a new transmission at $8900. My concern is will the new transmission have same problems...reading now on internet of other people who have had similar events. Money matters, but MY CONCERN is the danger this could have inflicted upon us. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
We love Ford Rangers. This is my 4th. It has been wonderful, until [XXX]. We had to replace an A/C, but that's normal. We've also noticed a very few times that when the transmission shifted, there was a little jolt. But that was rare. But on [XXX], after stopping at a light at the intersection of [XXX] and [XXX] in Indianola, MS., we had a frightening experience. After crossing the busy highway I began to accelerate and suddenly the truck jolted forward and quickly accelerated to 70 mph. I hit the brakes, and after a couple of taps it slowed down. But when I gave it more gas, it only roared twice, and no power...with big trucks beside and behind me. That was frightening. Then it returned to normal, and I went on to Isola, MS. Upon leaving it didn't want to move forward, only roaring, but then quickly responded and was back to normal. I was scheduled for a 12:30 lunch meeting in Leland, MS and my wife and I proceeded. All normal. Upon leaving Leland, same thing. No power at first, then it moved forward, normally. We noticed it was a rough shift at 45 mph as we got out on freeway. I called the service department at Hallmark Ford, Batesville, and told mgr. my problem. Thought it might be fuel pump, filter, or transmission. Upon arrival at home, it wouldn't go in reverse. I sent it to dealer on wrecker. Got second opinion. Both say it needs a new transmission at $8900. My concern is will the new transmission have same problems...reading now on internet of other people who have had similar events. Money matters, but MY CONCERN is the danger this could have inflicted upon us. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
We love Ford Rangers. This is my 4th. It has been wonderful, until [XXX]. We had to replace an A/C, but that's normal. We've also noticed a very few times that when the transmission shifted, there was a little jolt. But that was rare. But on [XXX], after stopping at a light at the intersection of [XXX] and [XXX] in Indianola, MS., we had a frightening experience. After crossing the busy highway I began to accelerate and suddenly the truck jolted forward and quickly accelerated to 70 mph. I hit the brakes, and after a couple of taps it slowed down. But when I gave it more gas, it only roared twice, and no power...with big trucks beside and behind me. That was frightening. Then it returned to normal, and I went on to Isola, MS. Upon leaving it didn't want to move forward, only roaring, but then quickly responded and was back to normal. I was scheduled for a 12:30 lunch meeting in Leland, MS and my wife and I proceeded. All normal. Upon leaving Leland, same thing. No power at first, then it moved forward, normally. We noticed it was a rough shift at 45 mph as we got out on freeway. I called the service department at Hallmark Ford, Batesville, and told mgr. my problem. Thought it might be fuel pump, filter, or transmission. Upon arrival at home, it wouldn't go in reverse. I sent it to dealer on wrecker. Got second opinion. Both say it needs a new transmission at $8900. My concern is will the new transmission have same problems...reading now on internet of other people who have had similar events. Money matters, but MY CONCERN is the danger this could have inflicted upon us. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11610413
Recall Date: Aug 23, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
2021 Ford Ranger - 10R80 Transmission Failure while driving. Hard shifting, lurching, slipping gears then abrupt failure. It is available. Currently at Diehl Ford in New Brighton, Pennsylvania. - It went from being 90% drivable to coming to complete stop with no transmission engagement at all. Break down occured while climbing a grade and the complete stop happened over a blind crest with guard rails on either side. Leaving myself vulnerable to being struck from behind and another driver having minimal time to see then avoid me or potentially have no where to go but through me. Can I add documents later as I get them?
Corrective Action:
2021 Ford Ranger - 10R80 Transmission Failure while driving. Hard shifting, lurching, slipping gears then abrupt failure. It is available. Currently at Diehl Ford in New Brighton, Pennsylvania. - It went from being 90% drivable to coming to complete stop with no transmission engagement at all. Break down occured while climbing a grade and the complete stop happened over a blind crest with guard rails on either side. Leaving myself vulnerable to being struck from behind and another driver having minimal time to see then avoid me or potentially have no where to go but through me. Can I add documents later as I get them?
Additional Notes:
2021 Ford Ranger - 10R80 Transmission Failure while driving. Hard shifting, lurching, slipping gears then abrupt failure. It is available. Currently at Diehl Ford in New Brighton, Pennsylvania. - It went from being 90% drivable to coming to complete stop with no transmission engagement at all. Break down occured while climbing a grade and the complete stop happened over a blind crest with guard rails on either side. Leaving myself vulnerable to being struck from behind and another driver having minimal time to see then avoid me or potentially have no where to go but through me. Can I add documents later as I get them?
Mfg Campaign: 11609840
Recall Date: Aug 20, 2024
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
2021 Ford Ranger - 10R80 Transmission Failure while driving. Hard shifting, lurching, slipping gears then abrupt failure. It is available. Currently at Diehl Ford in New Brighton, Pennsylvania. - It went from being 90% drivable to coming to complete stop with no transmission engagement at all. Break down occured while climbing a grade and the complete stop happened over a blind crest with guard rails on either side. Leaving myself vulnerable to being struck from behind and another driver having minimal time to see then avoid me or potentially have no where to go but through me. Can I add documents later as I get them?
Corrective Action:
2021 Ford Ranger - 10R80 Transmission Failure while driving. Hard shifting, lurching, slipping gears then abrupt failure. It is available. Currently at Diehl Ford in New Brighton, Pennsylvania. - It went from being 90% drivable to coming to complete stop with no transmission engagement at all. Break down occured while climbing a grade and the complete stop happened over a blind crest with guard rails on either side. Leaving myself vulnerable to being struck from behind and another driver having minimal time to see then avoid me or potentially have no where to go but through me. Can I add documents later as I get them?
Additional Notes:
2021 Ford Ranger - 10R80 Transmission Failure while driving. Hard shifting, lurching, slipping gears then abrupt failure. It is available. Currently at Diehl Ford in New Brighton, Pennsylvania. - It went from being 90% drivable to coming to complete stop with no transmission engagement at all. Break down occured while climbing a grade and the complete stop happened over a blind crest with guard rails on either side. Leaving myself vulnerable to being struck from behind and another driver having minimal time to see then avoid me or potentially have no where to go but through me. Can I add documents later as I get them?
Mfg Campaign: 11609840
Recall Date: Aug 20, 2024
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
The two rear brake rotors were 75% rusted through, this truck only had 5,642 miles on it at the time. Brake pedal was soft, went to the floor to stop. Asked local ford dealer to look at and they wanted to charge me for two rear rotors and brake shoes. I informed them that I thought this would be a factory defect, they determined it wasn’t. This was unexceptable to me. So I took it to dealership where I purchased truck and they agreed that this was a factory defect and replaced. The only reason I’m writing you is due to all the complaints listed on your site for this truck, not one issue about rusted (badly) rotors. Unless this is an issue but just not being found.? I did read quite a few complaints about soft brake pedals though
Corrective Action:
The two rear brake rotors were 75% rusted through, this truck only had 5,642 miles on it at the time. Brake pedal was soft, went to the floor to stop. Asked local ford dealer to look at and they wanted to charge me for two rear rotors and brake shoes. I informed them that I thought this would be a factory defect, they determined it wasn’t. This was unexceptable to me. So I took it to dealership where I purchased truck and they agreed that this was a factory defect and replaced. The only reason I’m writing you is due to all the complaints listed on your site for this truck, not one issue about rusted (badly) rotors. Unless this is an issue but just not being found.? I did read quite a few complaints about soft brake pedals though
Additional Notes:
The two rear brake rotors were 75% rusted through, this truck only had 5,642 miles on it at the time. Brake pedal was soft, went to the floor to stop. Asked local ford dealer to look at and they wanted to charge me for two rear rotors and brake shoes. I informed them that I thought this would be a factory defect, they determined it wasn’t. This was unexceptable to me. So I took it to dealership where I purchased truck and they agreed that this was a factory defect and replaced. The only reason I’m writing you is due to all the complaints listed on your site for this truck, not one issue about rusted (badly) rotors. Unless this is an issue but just not being found.? I did read quite a few complaints about soft brake pedals though
Mfg Campaign: 11607295
Recall Date: Aug 8, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The two rear brake rotors were 75% rusted through, this truck only had 5,642 miles on it at the time. Brake pedal was soft, went to the floor to stop. Asked local ford dealer to look at and they wanted to charge me for two rear rotors and brake shoes. I informed them that I thought this would be a factory defect, they determined it wasn’t. This was unexceptable to me. So I took it to dealership where I purchased truck and they agreed that this was a factory defect and replaced. The only reason I’m writing you is due to all the complaints listed on your site for this truck, not one issue about rusted (badly) rotors. Unless this is an issue but just not being found.? I did read quite a few complaints about soft brake pedals though
Corrective Action:
The two rear brake rotors were 75% rusted through, this truck only had 5,642 miles on it at the time. Brake pedal was soft, went to the floor to stop. Asked local ford dealer to look at and they wanted to charge me for two rear rotors and brake shoes. I informed them that I thought this would be a factory defect, they determined it wasn’t. This was unexceptable to me. So I took it to dealership where I purchased truck and they agreed that this was a factory defect and replaced. The only reason I’m writing you is due to all the complaints listed on your site for this truck, not one issue about rusted (badly) rotors. Unless this is an issue but just not being found.? I did read quite a few complaints about soft brake pedals though
Additional Notes:
The two rear brake rotors were 75% rusted through, this truck only had 5,642 miles on it at the time. Brake pedal was soft, went to the floor to stop. Asked local ford dealer to look at and they wanted to charge me for two rear rotors and brake shoes. I informed them that I thought this would be a factory defect, they determined it wasn’t. This was unexceptable to me. So I took it to dealership where I purchased truck and they agreed that this was a factory defect and replaced. The only reason I’m writing you is due to all the complaints listed on your site for this truck, not one issue about rusted (badly) rotors. Unless this is an issue but just not being found.? I did read quite a few complaints about soft brake pedals though
Mfg Campaign: 11607295
Recall Date: Aug 8, 2024
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Excessive fuel in the oil. Oil smells of gas and is diluted. Almost a quart high at 3000 mile mark. Dealer and Ford admit this may be an issue on some engines but it is supposed to be normal??? We installed a pcv catch can and it will fill up with fuel in about 800-1000 miles. That is almost 8 ozs. The included photo shows oil at about 4000 miles. The second hole you see in the dipstick is above the full mark.
Corrective Action:
Excessive fuel in the oil. Oil smells of gas and is diluted. Almost a quart high at 3000 mile mark. Dealer and Ford admit this may be an issue on some engines but it is supposed to be normal??? We installed a pcv catch can and it will fill up with fuel in about 800-1000 miles. That is almost 8 ozs. The included photo shows oil at about 4000 miles. The second hole you see in the dipstick is above the full mark.
Additional Notes:
Excessive fuel in the oil. Oil smells of gas and is diluted. Almost a quart high at 3000 mile mark. Dealer and Ford admit this may be an issue on some engines but it is supposed to be normal??? We installed a pcv catch can and it will fill up with fuel in about 800-1000 miles. That is almost 8 ozs. The included photo shows oil at about 4000 miles. The second hole you see in the dipstick is above the full mark.
Mfg Campaign: 11606865
Recall Date: Aug 6, 2024
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Valencia, CA • 36 yrs
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