Complaints & Recalls
Official Safety Recalls - Important!
19 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S72
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022-2023 Bronco, 2023 Super Duty F-250, and 2019-2023 Ranger vehicles. The Tire and Loading Information (TREAD) label states the incorrect load carrying capacity, which can result in an overloaded vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23C18
Recall Date: May 26, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021 Ranger and Bronco vehicles. The cruise control radar module was misaligned during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21S52
Recall Date: Dec 16, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2019-2021 Ford Ranger Super Cab vehicles. The front passenger outboard seat belt may not have been assembled properly, allowing the seat belt to be misrouted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection" and 209, "Seat Belt Assemblies."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21C25
Recall Date: Oct 15, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2021 Ranger Super Cab vehicles equipped with rear seats containing fixed head restraints. The fixed head restraints may interfere with proper installation of certain types of child seats. Additionally, the child seat may not attach properly to the lower-rear anchors. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage System."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21C24
Recall Date: Sep 30, 2021
Consumer Complaints
110 ComplaintsFord Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
10 speed transmission issues: hard shifts, feels like slipping while in gear and driving, transmission "lunged" at a STOP sign jerking the truck forward, transmission "bangs" during some upshifts, transmission "bangs" at a full stop feeling like being rear-ended. Erratic shifting and unexpected forward lunging are a safety issue of myself and other drivers. Have not asked dealer to investigate yet. No warning lamps or messages. Unable to reliably replicate the issues.
Corrective Action:
10 speed transmission issues: hard shifts, feels like slipping while in gear and driving, transmission "lunged" at a STOP sign jerking the truck forward, transmission "bangs" during some upshifts, transmission "bangs" at a full stop feeling like being rear-ended. Erratic shifting and unexpected forward lunging are a safety issue of myself and other drivers. Have not asked dealer to investigate yet. No warning lamps or messages. Unable to reliably replicate the issues.
Additional Notes:
10 speed transmission issues: hard shifts, feels like slipping while in gear and driving, transmission "lunged" at a STOP sign jerking the truck forward, transmission "bangs" during some upshifts, transmission "bangs" at a full stop feeling like being rear-ended. Erratic shifting and unexpected forward lunging are a safety issue of myself and other drivers. Have not asked dealer to investigate yet. No warning lamps or messages. Unable to reliably replicate the issues.
Mfg Campaign: 11534743
Recall Date: Jul 27, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2021 Ford Ranger. The contact stated that the vehicle had previously been involved in a crash due to unintended acceleration, which caused the contact to rear-end another vehicle. The vehicle had body and paint repairs performed; however, the vehicle later experienced jerking, and the transmission was seized while driving. The transmission warning light was illuminated. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The dealer confirmed that there was no recall associated with the VIN. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 79,000.
Corrective Action:
The contact owns a 2021 Ford Ranger. The contact stated that the vehicle had previously been involved in a crash due to unintended acceleration, which caused the contact to rear-end another vehicle. The vehicle had body and paint repairs performed; however, the vehicle later experienced jerking, and the transmission was seized while driving. The transmission warning light was illuminated. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The dealer confirmed that there was no recall associated with the VIN. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 79,000.
Additional Notes:
The contact owns a 2021 Ford Ranger. The contact stated that the vehicle had previously been involved in a crash due to unintended acceleration, which caused the contact to rear-end another vehicle. The vehicle had body and paint repairs performed; however, the vehicle later experienced jerking, and the transmission was seized while driving. The transmission warning light was illuminated. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The dealer confirmed that there was no recall associated with the VIN. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 79,000.
Mfg Campaign: 11532301
Recall Date: Jul 14, 2023
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2021 Ford Ranger. The contact stated that the vehicle had previously been involved in a crash due to unintended acceleration, which caused the contact to rear-end another vehicle. The vehicle had body and paint repairs performed; however, the vehicle later experienced jerking, and the transmission was seized while driving. The transmission warning light was illuminated. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The dealer confirmed that there was no recall associated with the VIN. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 79,000.
Corrective Action:
The contact owns a 2021 Ford Ranger. The contact stated that the vehicle had previously been involved in a crash due to unintended acceleration, which caused the contact to rear-end another vehicle. The vehicle had body and paint repairs performed; however, the vehicle later experienced jerking, and the transmission was seized while driving. The transmission warning light was illuminated. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The dealer confirmed that there was no recall associated with the VIN. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 79,000.
Additional Notes:
The contact owns a 2021 Ford Ranger. The contact stated that the vehicle had previously been involved in a crash due to unintended acceleration, which caused the contact to rear-end another vehicle. The vehicle had body and paint repairs performed; however, the vehicle later experienced jerking, and the transmission was seized while driving. The transmission warning light was illuminated. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The dealer confirmed that there was no recall associated with the VIN. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 79,000.
Mfg Campaign: 11532301
Recall Date: Jul 14, 2023
Ford Motor Company
Defect Description:
SUSPENSION
Potential Consequences:
A few day ago I noticed a knocking sound coming from the read driver side suspension when driving over speed bumps. After a visual inspection nothing was found. After a few days of the issue continuing, the vehicle was taken to a garage with a hydraulic lift. The vehicle was lifted and a full inspection of the suspension system was done. What was discovered was a bit nerve racking. The front mount of the driver side leaf spring assembly was connected to the frame of the vehicle with a single bolt and nut. The bolt was hanging lose roughly 3/4 of the way out from it's original position and not nut was in sight. I checked the passenger side leaf spring mount and discovered that the bolt and nut were in place but the nut was finger tight. I was able to unscrew the nut off the bolt with no tools. If the bolt would have come completely lose and fallen out, this would cause the leaf spring/ rear axle to disconnect from the frame of the vehicle. The results of that could be mild to catastrophic. That would all depend on the speed the vehicle would be travelling at during the failure. This vehicle is factory original. No after market work/parts have been installed on this suspension. No off road driving was done on this vehicle.
Corrective Action:
A few day ago I noticed a knocking sound coming from the read driver side suspension when driving over speed bumps. After a visual inspection nothing was found. After a few days of the issue continuing, the vehicle was taken to a garage with a hydraulic lift. The vehicle was lifted and a full inspection of the suspension system was done. What was discovered was a bit nerve racking. The front mount of the driver side leaf spring assembly was connected to the frame of the vehicle with a single bolt and nut. The bolt was hanging lose roughly 3/4 of the way out from it's original position and not nut was in sight. I checked the passenger side leaf spring mount and discovered that the bolt and nut were in place but the nut was finger tight. I was able to unscrew the nut off the bolt with no tools. If the bolt would have come completely lose and fallen out, this would cause the leaf spring/ rear axle to disconnect from the frame of the vehicle. The results of that could be mild to catastrophic. That would all depend on the speed the vehicle would be travelling at during the failure. This vehicle is factory original. No after market work/parts have been installed on this suspension. No off road driving was done on this vehicle.
Additional Notes:
A few day ago I noticed a knocking sound coming from the read driver side suspension when driving over speed bumps. After a visual inspection nothing was found. After a few days of the issue continuing, the vehicle was taken to a garage with a hydraulic lift. The vehicle was lifted and a full inspection of the suspension system was done. What was discovered was a bit nerve racking. The front mount of the driver side leaf spring assembly was connected to the frame of the vehicle with a single bolt and nut. The bolt was hanging lose roughly 3/4 of the way out from it's original position and not nut was in sight. I checked the passenger side leaf spring mount and discovered that the bolt and nut were in place but the nut was finger tight. I was able to unscrew the nut off the bolt with no tools. If the bolt would have come completely lose and fallen out, this would cause the leaf spring/ rear axle to disconnect from the frame of the vehicle. The results of that could be mild to catastrophic. That would all depend on the speed the vehicle would be travelling at during the failure. This vehicle is factory original. No after market work/parts have been installed on this suspension. No off road driving was done on this vehicle.
Mfg Campaign: 11527567
Recall Date: Jun 18, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The surface of the drivers side interior door handle has peeled and created a dangerously sharp edge that WILL cause physical harm to the drivers hand. The middle finger on my left hand was sliced open on 06/15/2023. I made an appointment with the dealer to have to handle inspected/replaced and a service done. The vehicle is available for inspection and I have photos of the faulty door handle and my injury. I came across a post on the internet that shows ford has had an issue with this on other vehicles. I read GM also had an issue with this as well. https://blueovalforums.com/forums/index.php?/topic/54795-ouch-peeling-fusion-doorhandle-cuts-me-deep/ In 42 years on this earth, I have never had a vehicle do this. The handles are clearly made of poor quality materials.
Corrective Action:
The surface of the drivers side interior door handle has peeled and created a dangerously sharp edge that WILL cause physical harm to the drivers hand. The middle finger on my left hand was sliced open on 06/15/2023. I made an appointment with the dealer to have to handle inspected/replaced and a service done. The vehicle is available for inspection and I have photos of the faulty door handle and my injury. I came across a post on the internet that shows ford has had an issue with this on other vehicles. I read GM also had an issue with this as well. https://blueovalforums.com/forums/index.php?/topic/54795-ouch-peeling-fusion-doorhandle-cuts-me-deep/ In 42 years on this earth, I have never had a vehicle do this. The handles are clearly made of poor quality materials.
Additional Notes:
The surface of the drivers side interior door handle has peeled and created a dangerously sharp edge that WILL cause physical harm to the drivers hand. The middle finger on my left hand was sliced open on 06/15/2023. I made an appointment with the dealer to have to handle inspected/replaced and a service done. The vehicle is available for inspection and I have photos of the faulty door handle and my injury. I came across a post on the internet that shows ford has had an issue with this on other vehicles. I read GM also had an issue with this as well. https://blueovalforums.com/forums/index.php?/topic/54795-ouch-peeling-fusion-doorhandle-cuts-me-deep/ In 42 years on this earth, I have never had a vehicle do this. The handles are clearly made of poor quality materials.
Mfg Campaign: 11527299
Recall Date: Jun 15, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY:DOOR:HANDLE:INTERIOR
Potential Consequences:
The surface of the drivers side interior door handle has peeled and created a dangerously sharp edge that WILL cause physical harm to the drivers hand. The middle finger on my left hand was sliced open on 06/15/2023. I made an appointment with the dealer to have to handle inspected/replaced and a service done. The vehicle is available for inspection and I have photos of the faulty door handle and my injury. I came across a post on the internet that shows ford has had an issue with this on other vehicles. I read GM also had an issue with this as well. https://blueovalforums.com/forums/index.php?/topic/54795-ouch-peeling-fusion-doorhandle-cuts-me-deep/ In 42 years on this earth, I have never had a vehicle do this. The handles are clearly made of poor quality materials.
Corrective Action:
The surface of the drivers side interior door handle has peeled and created a dangerously sharp edge that WILL cause physical harm to the drivers hand. The middle finger on my left hand was sliced open on 06/15/2023. I made an appointment with the dealer to have to handle inspected/replaced and a service done. The vehicle is available for inspection and I have photos of the faulty door handle and my injury. I came across a post on the internet that shows ford has had an issue with this on other vehicles. I read GM also had an issue with this as well. https://blueovalforums.com/forums/index.php?/topic/54795-ouch-peeling-fusion-doorhandle-cuts-me-deep/ In 42 years on this earth, I have never had a vehicle do this. The handles are clearly made of poor quality materials.
Additional Notes:
The surface of the drivers side interior door handle has peeled and created a dangerously sharp edge that WILL cause physical harm to the drivers hand. The middle finger on my left hand was sliced open on 06/15/2023. I made an appointment with the dealer to have to handle inspected/replaced and a service done. The vehicle is available for inspection and I have photos of the faulty door handle and my injury. I came across a post on the internet that shows ford has had an issue with this on other vehicles. I read GM also had an issue with this as well. https://blueovalforums.com/forums/index.php?/topic/54795-ouch-peeling-fusion-doorhandle-cuts-me-deep/ In 42 years on this earth, I have never had a vehicle do this. The handles are clearly made of poor quality materials.
Mfg Campaign: 11527299
Recall Date: Jun 15, 2023
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE
Potential Consequences:
The contact owns a 2021 Ford Ranger. The contact stated that while driving at highway speeds, the Pre- Collision warning light illuminated, and the vehicle would abruptly decelerated. The contact stated that the failure had occurred on several occasions. The contact stated that during the failure, there were no objects or vehicles nearby. The vehicle was taken to the local dealer on several occasions and the ECM and PCM were replaced; however, the failure persisted. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 11,000.
Corrective Action:
The contact owns a 2021 Ford Ranger. The contact stated that while driving at highway speeds, the Pre- Collision warning light illuminated, and the vehicle would abruptly decelerated. The contact stated that the failure had occurred on several occasions. The contact stated that during the failure, there were no objects or vehicles nearby. The vehicle was taken to the local dealer on several occasions and the ECM and PCM were replaced; however, the failure persisted. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 11,000.
Additional Notes:
The contact owns a 2021 Ford Ranger. The contact stated that while driving at highway speeds, the Pre- Collision warning light illuminated, and the vehicle would abruptly decelerated. The contact stated that the failure had occurred on several occasions. The contact stated that during the failure, there were no objects or vehicles nearby. The vehicle was taken to the local dealer on several occasions and the ECM and PCM were replaced; however, the failure persisted. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 11,000.
Mfg Campaign: 11526198
Recall Date: Jun 9, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact leased a 2021 Ford Ranger. The contact stated that while driving at an undisclosed speed, he noticed a cloud of white smoke coming from the exhaust. The contact then stated that while driving at various speeds, the vehicle failed to shift into the intended gear. Additionally, the contact stated that while shifted into drive(D) or reverse(R), he heard a clunking sound and while shifted into park(P), the vehicle rolled several inches further than normal. No warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed; however, the contact was not informed of what needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that while driving at an undisclosed speed, he noticed a cloud of white smoke coming from the exhaust. No warning lights illuminated. The dealer was notified of the failure and the vehicle was then towed from the residence back to the dealer where the contact was then informed that the transmission was previously replaced. The vehicle was then towed to a different dealer where it remained. The contact stated that service was denied. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 40,000.
Corrective Action:
The contact leased a 2021 Ford Ranger. The contact stated that while driving at an undisclosed speed, he noticed a cloud of white smoke coming from the exhaust. The contact then stated that while driving at various speeds, the vehicle failed to shift into the intended gear. Additionally, the contact stated that while shifted into drive(D) or reverse(R), he heard a clunking sound and while shifted into park(P), the vehicle rolled several inches further than normal. No warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed; however, the contact was not informed of what needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that while driving at an undisclosed speed, he noticed a cloud of white smoke coming from the exhaust. No warning lights illuminated. The dealer was notified of the failure and the vehicle was then towed from the residence back to the dealer where the contact was then informed that the transmission was previously replaced. The vehicle was then towed to a different dealer where it remained. The contact stated that service was denied. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 40,000.
Additional Notes:
The contact leased a 2021 Ford Ranger. The contact stated that while driving at an undisclosed speed, he noticed a cloud of white smoke coming from the exhaust. The contact then stated that while driving at various speeds, the vehicle failed to shift into the intended gear. Additionally, the contact stated that while shifted into drive(D) or reverse(R), he heard a clunking sound and while shifted into park(P), the vehicle rolled several inches further than normal. No warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed; however, the contact was not informed of what needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that while driving at an undisclosed speed, he noticed a cloud of white smoke coming from the exhaust. No warning lights illuminated. The dealer was notified of the failure and the vehicle was then towed from the residence back to the dealer where the contact was then informed that the transmission was previously replaced. The vehicle was then towed to a different dealer where it remained. The contact stated that service was denied. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 40,000.
Mfg Campaign: 11525720
Recall Date: Jun 6, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The backup camera on my truck washes out at night when the lights are turned on and backing up, rendering it useless. The washout is not as severe with just putting in reverse without lights, but still dangerous. The local Ford dealer states this is inherent in all Rangers, Broncos and other vehicles.
Corrective Action:
The backup camera on my truck washes out at night when the lights are turned on and backing up, rendering it useless. The washout is not as severe with just putting in reverse without lights, but still dangerous. The local Ford dealer states this is inherent in all Rangers, Broncos and other vehicles.
Additional Notes:
The backup camera on my truck washes out at night when the lights are turned on and backing up, rendering it useless. The washout is not as severe with just putting in reverse without lights, but still dangerous. The local Ford dealer states this is inherent in all Rangers, Broncos and other vehicles.
Mfg Campaign: 11524954
Recall Date: Jun 1, 2023
Ford Motor Company
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
The backup camera on my truck washes out at night when the lights are turned on and backing up, rendering it useless. The washout is not as severe with just putting in reverse without lights, but still dangerous. The local Ford dealer states this is inherent in all Rangers, Broncos and other vehicles.
Corrective Action:
The backup camera on my truck washes out at night when the lights are turned on and backing up, rendering it useless. The washout is not as severe with just putting in reverse without lights, but still dangerous. The local Ford dealer states this is inherent in all Rangers, Broncos and other vehicles.
Additional Notes:
The backup camera on my truck washes out at night when the lights are turned on and backing up, rendering it useless. The washout is not as severe with just putting in reverse without lights, but still dangerous. The local Ford dealer states this is inherent in all Rangers, Broncos and other vehicles.
Mfg Campaign: 11524954
Recall Date: Jun 1, 2023
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
On Monday 15th of May the ford ranger was involved in a front end collision. The air bags did not deploy and the engine compartment caught fire. I was un able to open door and other doors would not unlock from inside switch. Finally able to kick door open will the truck filled with smoke and people put out fire.
Corrective Action:
On Monday 15th of May the ford ranger was involved in a front end collision. The air bags did not deploy and the engine compartment caught fire. I was un able to open door and other doors would not unlock from inside switch. Finally able to kick door open will the truck filled with smoke and people put out fire.
Additional Notes:
On Monday 15th of May the ford ranger was involved in a front end collision. The air bags did not deploy and the engine compartment caught fire. I was un able to open door and other doors would not unlock from inside switch. Finally able to kick door open will the truck filled with smoke and people put out fire.
Mfg Campaign: 11522330
Recall Date: May 16, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On Monday 15th of May the ford ranger was involved in a front end collision. The air bags did not deploy and the engine compartment caught fire. I was un able to open door and other doors would not unlock from inside switch. Finally able to kick door open will the truck filled with smoke and people put out fire.
Corrective Action:
On Monday 15th of May the ford ranger was involved in a front end collision. The air bags did not deploy and the engine compartment caught fire. I was un able to open door and other doors would not unlock from inside switch. Finally able to kick door open will the truck filled with smoke and people put out fire.
Additional Notes:
On Monday 15th of May the ford ranger was involved in a front end collision. The air bags did not deploy and the engine compartment caught fire. I was un able to open door and other doors would not unlock from inside switch. Finally able to kick door open will the truck filled with smoke and people put out fire.
Mfg Campaign: 11522330
Recall Date: May 16, 2023
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
On Monday 15th of May the ford ranger was involved in a front end collision. The air bags did not deploy and the engine compartment caught fire. I was un able to open door and other doors would not unlock from inside switch. Finally able to kick door open will the truck filled with smoke and people put out fire.
Corrective Action:
On Monday 15th of May the ford ranger was involved in a front end collision. The air bags did not deploy and the engine compartment caught fire. I was un able to open door and other doors would not unlock from inside switch. Finally able to kick door open will the truck filled with smoke and people put out fire.
Additional Notes:
On Monday 15th of May the ford ranger was involved in a front end collision. The air bags did not deploy and the engine compartment caught fire. I was un able to open door and other doors would not unlock from inside switch. Finally able to kick door open will the truck filled with smoke and people put out fire.
Mfg Campaign: 11522330
Recall Date: May 16, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
vehicle has a hard shift and jerks when shifting up and down
Corrective Action:
vehicle has a hard shift and jerks when shifting up and down
Additional Notes:
vehicle has a hard shift and jerks when shifting up and down
Mfg Campaign: 11520309
Recall Date: May 3, 2023
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Ford Ranger XLT VIN [XXX] Ford File CAS [XXX] opened 02/08/23 Contact: [XXX], [XXX] Ext [XXX] Acceleration Incidents on trips between Mobile and Dallas. 1. Vehicle purchased March, 2021. Current mileage 6400 +/- 2. In July, 2022, after driving 6 hours at interstate speeds using cruise control, we exited interstate and drove secondary streets to hotel. On entering parking lot we idled toward parking space and I applied brake to slow and throttle went wide open. I braked and shifted to neutral to stop forward motion. No recurrence on remainder of trip to Mobile or in subsequent city driving. 3. On 02/04/23, after driving 6 hours at interstate speeds using cruise control, we exited interstate and drove secondary streets to hotel. On entering parking lot, we paused with engine running to punch in gate number. When gate opened, we idled forwarded toward parking space. I touched brake to slow and throttle went wide open. I applied brakes and shifted into neutral. 4. On 02/05/23, we left hotel and stopped for gas. We drove four hours at interstate speed, intentionally without using cruise control. After exiting interstate, we drove to apartment and stopped at entrance with engine running before idling through parking lot gate. I touched brake to slow and throttle went wide open. Applying brakes did not stop truck and I shifted into neutral and turned off ignition. At least three nearly identical incidents found reported on internet dating from 10/2020, at least one of which Ford opened file on. Dealer Five Star Ford, Dallas, Tx. could not duplicate SUA but did not drive vehicle for 4-6 hours at interstate speeds to duplicate conditions. Ford closed file on warranty claim. Vehicle sold to dealer. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
Ford Ranger XLT VIN [XXX] Ford File CAS [XXX] opened 02/08/23 Contact: [XXX], [XXX] Ext [XXX] Acceleration Incidents on trips between Mobile and Dallas. 1. Vehicle purchased March, 2021. Current mileage 6400 +/- 2. In July, 2022, after driving 6 hours at interstate speeds using cruise control, we exited interstate and drove secondary streets to hotel. On entering parking lot we idled toward parking space and I applied brake to slow and throttle went wide open. I braked and shifted to neutral to stop forward motion. No recurrence on remainder of trip to Mobile or in subsequent city driving. 3. On 02/04/23, after driving 6 hours at interstate speeds using cruise control, we exited interstate and drove secondary streets to hotel. On entering parking lot, we paused with engine running to punch in gate number. When gate opened, we idled forwarded toward parking space. I touched brake to slow and throttle went wide open. I applied brakes and shifted into neutral. 4. On 02/05/23, we left hotel and stopped for gas. We drove four hours at interstate speed, intentionally without using cruise control. After exiting interstate, we drove to apartment and stopped at entrance with engine running before idling through parking lot gate. I touched brake to slow and throttle went wide open. Applying brakes did not stop truck and I shifted into neutral and turned off ignition. At least three nearly identical incidents found reported on internet dating from 10/2020, at least one of which Ford opened file on. Dealer Five Star Ford, Dallas, Tx. could not duplicate SUA but did not drive vehicle for 4-6 hours at interstate speeds to duplicate conditions. Ford closed file on warranty claim. Vehicle sold to dealer. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
Ford Ranger XLT VIN [XXX] Ford File CAS [XXX] opened 02/08/23 Contact: [XXX], [XXX] Ext [XXX] Acceleration Incidents on trips between Mobile and Dallas. 1. Vehicle purchased March, 2021. Current mileage 6400 +/- 2. In July, 2022, after driving 6 hours at interstate speeds using cruise control, we exited interstate and drove secondary streets to hotel. On entering parking lot we idled toward parking space and I applied brake to slow and throttle went wide open. I braked and shifted to neutral to stop forward motion. No recurrence on remainder of trip to Mobile or in subsequent city driving. 3. On 02/04/23, after driving 6 hours at interstate speeds using cruise control, we exited interstate and drove secondary streets to hotel. On entering parking lot, we paused with engine running to punch in gate number. When gate opened, we idled forwarded toward parking space. I touched brake to slow and throttle went wide open. I applied brakes and shifted into neutral. 4. On 02/05/23, we left hotel and stopped for gas. We drove four hours at interstate speed, intentionally without using cruise control. After exiting interstate, we drove to apartment and stopped at entrance with engine running before idling through parking lot gate. I touched brake to slow and throttle went wide open. Applying brakes did not stop truck and I shifted into neutral and turned off ignition. At least three nearly identical incidents found reported on internet dating from 10/2020, at least one of which Ford opened file on. Dealer Five Star Ford, Dallas, Tx. could not duplicate SUA but did not drive vehicle for 4-6 hours at interstate speeds to duplicate conditions. Ford closed file on warranty claim. Vehicle sold to dealer. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11514536
Recall Date: Mar 30, 2023
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2021 Ford Ranger. The contact stated while driving in the morning at an undisclosed speed and depressing the brake pedal, the brake pedal would depress below the gas pedal. The contact stated that the brake pedal was soft while attempting to slow down and stop the vehicle. The contact stated there was no warning light illuminated. The contact was able to continue driving to his destination. The contact took the vehicle to the local dealer, but the mechanic found the brakes tested within Ford recommended specifications(Mechanics can only test per Ford prescribed method). The contact continued to experience failure. The contact took the vehicle to another local dealer: Varsity Ford (3480 Jackson Ave, Ann Arbor, MI 48103: (734) 996-2300) but the mechanic was unable to duplicate the failure. The contact continued to experience a failure. The manufacturer had not been informed of the failure. The failure mileage was 19,408.
Corrective Action:
The contact owns a 2021 Ford Ranger. The contact stated while driving in the morning at an undisclosed speed and depressing the brake pedal, the brake pedal would depress below the gas pedal. The contact stated that the brake pedal was soft while attempting to slow down and stop the vehicle. The contact stated there was no warning light illuminated. The contact was able to continue driving to his destination. The contact took the vehicle to the local dealer, but the mechanic found the brakes tested within Ford recommended specifications(Mechanics can only test per Ford prescribed method). The contact continued to experience failure. The contact took the vehicle to another local dealer: Varsity Ford (3480 Jackson Ave, Ann Arbor, MI 48103: (734) 996-2300) but the mechanic was unable to duplicate the failure. The contact continued to experience a failure. The manufacturer had not been informed of the failure. The failure mileage was 19,408.
Additional Notes:
The contact owns a 2021 Ford Ranger. The contact stated while driving in the morning at an undisclosed speed and depressing the brake pedal, the brake pedal would depress below the gas pedal. The contact stated that the brake pedal was soft while attempting to slow down and stop the vehicle. The contact stated there was no warning light illuminated. The contact was able to continue driving to his destination. The contact took the vehicle to the local dealer, but the mechanic found the brakes tested within Ford recommended specifications(Mechanics can only test per Ford prescribed method). The contact continued to experience failure. The contact took the vehicle to another local dealer: Varsity Ford (3480 Jackson Ave, Ann Arbor, MI 48103: (734) 996-2300) but the mechanic was unable to duplicate the failure. The contact continued to experience a failure. The manufacturer had not been informed of the failure. The failure mileage was 19,408.
Mfg Campaign: 11506573
Recall Date: Feb 10, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2021 Ford Ranger. The contact stated that while driving at highway speeds, the vehicle hesitated while depressing the accelerator pedal on four separate occasions, with the check engine warning light illuminated. Despite the failure, the contact managed to drive the vehicle to a local dealer where a mechanic discovered a misfire in one of the cylinders; caused by water found in the spark plug well. The dealer managed to drain the water from the spark plug well; however, corrosion was found in the spark plug well. The manufacturer was notified of the failure and the contact was given a case number. The vehicle was repaired. The failure mileage was 9,952.
Corrective Action:
The contact owns a 2021 Ford Ranger. The contact stated that while driving at highway speeds, the vehicle hesitated while depressing the accelerator pedal on four separate occasions, with the check engine warning light illuminated. Despite the failure, the contact managed to drive the vehicle to a local dealer where a mechanic discovered a misfire in one of the cylinders; caused by water found in the spark plug well. The dealer managed to drain the water from the spark plug well; however, corrosion was found in the spark plug well. The manufacturer was notified of the failure and the contact was given a case number. The vehicle was repaired. The failure mileage was 9,952.
Additional Notes:
The contact owns a 2021 Ford Ranger. The contact stated that while driving at highway speeds, the vehicle hesitated while depressing the accelerator pedal on four separate occasions, with the check engine warning light illuminated. Despite the failure, the contact managed to drive the vehicle to a local dealer where a mechanic discovered a misfire in one of the cylinders; caused by water found in the spark plug well. The dealer managed to drain the water from the spark plug well; however, corrosion was found in the spark plug well. The manufacturer was notified of the failure and the contact was given a case number. The vehicle was repaired. The failure mileage was 9,952.
Mfg Campaign: 11501301
Recall Date: Jan 11, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
On multiple occasions the transmission has slipped when changing gears .This has happened when trying to merge into traffic . One time almost causing someone to rear-end me . It also fails to downshift some times when stopping , causing me to brake much harder than normal . I will be taking it to the dealer soon , to see if this can be fixed . These issues can be a little scary at times . There have been no warning lights or messages . This has happened at least a dozen times now . The first incident with the transmission I think started in 10/2022 . it was sporadic at first , but seems to happen almost daily now .
Corrective Action:
On multiple occasions the transmission has slipped when changing gears .This has happened when trying to merge into traffic . One time almost causing someone to rear-end me . It also fails to downshift some times when stopping , causing me to brake much harder than normal . I will be taking it to the dealer soon , to see if this can be fixed . These issues can be a little scary at times . There have been no warning lights or messages . This has happened at least a dozen times now . The first incident with the transmission I think started in 10/2022 . it was sporadic at first , but seems to happen almost daily now .
Additional Notes:
On multiple occasions the transmission has slipped when changing gears .This has happened when trying to merge into traffic . One time almost causing someone to rear-end me . It also fails to downshift some times when stopping , causing me to brake much harder than normal . I will be taking it to the dealer soon , to see if this can be fixed . These issues can be a little scary at times . There have been no warning lights or messages . This has happened at least a dozen times now . The first incident with the transmission I think started in 10/2022 . it was sporadic at first , but seems to happen almost daily now .
Mfg Campaign: 11499822
Recall Date: Jan 2, 2023
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
On multiple occasions the transmission has slipped when changing gears .This has happened when trying to merge into traffic . One time almost causing someone to rear-end me . It also fails to downshift some times when stopping , causing me to brake much harder than normal . I will be taking it to the dealer soon , to see if this can be fixed . These issues can be a little scary at times . There have been no warning lights or messages . This has happened at least a dozen times now . The first incident with the transmission I think started in 10/2022 . it was sporadic at first , but seems to happen almost daily now .
Corrective Action:
On multiple occasions the transmission has slipped when changing gears .This has happened when trying to merge into traffic . One time almost causing someone to rear-end me . It also fails to downshift some times when stopping , causing me to brake much harder than normal . I will be taking it to the dealer soon , to see if this can be fixed . These issues can be a little scary at times . There have been no warning lights or messages . This has happened at least a dozen times now . The first incident with the transmission I think started in 10/2022 . it was sporadic at first , but seems to happen almost daily now .
Additional Notes:
On multiple occasions the transmission has slipped when changing gears .This has happened when trying to merge into traffic . One time almost causing someone to rear-end me . It also fails to downshift some times when stopping , causing me to brake much harder than normal . I will be taking it to the dealer soon , to see if this can be fixed . These issues can be a little scary at times . There have been no warning lights or messages . This has happened at least a dozen times now . The first incident with the transmission I think started in 10/2022 . it was sporadic at first , but seems to happen almost daily now .
Mfg Campaign: 11499822
Recall Date: Jan 2, 2023
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2021 Ford Ranger. The contact stated while driving at an undisclosed speed, the brakes made an abnormal sound. The vehicle was taken to a dealer, where the brakes were inspected. The dealer informed the contact that the brakes were in good condition; however, the failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000.
Corrective Action:
The contact owns a 2021 Ford Ranger. The contact stated while driving at an undisclosed speed, the brakes made an abnormal sound. The vehicle was taken to a dealer, where the brakes were inspected. The dealer informed the contact that the brakes were in good condition; however, the failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000.
Additional Notes:
The contact owns a 2021 Ford Ranger. The contact stated while driving at an undisclosed speed, the brakes made an abnormal sound. The vehicle was taken to a dealer, where the brakes were inspected. The dealer informed the contact that the brakes were in good condition; however, the failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000.
Mfg Campaign: 11499366
Recall Date: Dec 29, 2022
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