Complaints & Recalls
Official Safety Recalls - Important!
19 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S72
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022-2023 Bronco, 2023 Super Duty F-250, and 2019-2023 Ranger vehicles. The Tire and Loading Information (TREAD) label states the incorrect load carrying capacity, which can result in an overloaded vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23C18
Recall Date: May 26, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021 Ranger and Bronco vehicles. The cruise control radar module was misaligned during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21S52
Recall Date: Dec 16, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2019-2021 Ford Ranger Super Cab vehicles. The front passenger outboard seat belt may not have been assembled properly, allowing the seat belt to be misrouted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection" and 209, "Seat Belt Assemblies."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21C25
Recall Date: Oct 15, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2021 Ranger Super Cab vehicles equipped with rear seats containing fixed head restraints. The fixed head restraints may interfere with proper installation of certain types of child seats. Additionally, the child seat may not attach properly to the lower-rear anchors. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage System."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21C24
Recall Date: Sep 30, 2021
Consumer Complaints
110 ComplaintsFord Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2021 Ford Ranger. The contact stated that while his wife was pulling into a parking space at approximately 5 MPH with the brake pedal depressed, the vehicle independently accelerated and crashed into the building. The contact stated that there was a camera view which showed that the brake lights were illuminated during the failure. The contact stated that the driver’s side air bag deployed. There were no injuries sustained. The contact was concerned that the Forward Collision Avoidance System failed to operate as designed. The contact stated that there was no warning light illuminated. A police report was filed. The vehicle was towed to the dealer. The contact was informed that the body damage needed to be repaired before a failure cause could be determined. The contact was concerned that if the sensors were replaced prior to the diagnostic test that possible codes would be erased. The vehicle was not repaired. The manufacturer was contacted and informed of the failure. The failure mileage was approximately 3,000.
Corrective Action:
The contact owns a 2021 Ford Ranger. The contact stated that while his wife was pulling into a parking space at approximately 5 MPH with the brake pedal depressed, the vehicle independently accelerated and crashed into the building. The contact stated that there was a camera view which showed that the brake lights were illuminated during the failure. The contact stated that the driver’s side air bag deployed. There were no injuries sustained. The contact was concerned that the Forward Collision Avoidance System failed to operate as designed. The contact stated that there was no warning light illuminated. A police report was filed. The vehicle was towed to the dealer. The contact was informed that the body damage needed to be repaired before a failure cause could be determined. The contact was concerned that if the sensors were replaced prior to the diagnostic test that possible codes would be erased. The vehicle was not repaired. The manufacturer was contacted and informed of the failure. The failure mileage was approximately 3,000.
Additional Notes:
The contact owns a 2021 Ford Ranger. The contact stated that while his wife was pulling into a parking space at approximately 5 MPH with the brake pedal depressed, the vehicle independently accelerated and crashed into the building. The contact stated that there was a camera view which showed that the brake lights were illuminated during the failure. The contact stated that the driver’s side air bag deployed. There were no injuries sustained. The contact was concerned that the Forward Collision Avoidance System failed to operate as designed. The contact stated that there was no warning light illuminated. A police report was filed. The vehicle was towed to the dealer. The contact was informed that the body damage needed to be repaired before a failure cause could be determined. The contact was concerned that if the sensors were replaced prior to the diagnostic test that possible codes would be erased. The vehicle was not repaired. The manufacturer was contacted and informed of the failure. The failure mileage was approximately 3,000.
Mfg Campaign: 11441610
Recall Date: Nov 24, 2021
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
After driving a 700 mile round-trip, I got home and parked my vehicle in my garage. It have a strong smell of fuel and oil mix what's your is exceedingly strong the next morning when I woke up and went into the garage. I pulled the oil dipstick out, the level was 2 inches higher than normal and it reeked of gasoline. I went to my local Ford dealer at Palmbay Florida service manager told me Ford is aware of this problem and has no idea what is causing it but they will replace some stuff on the vehicle but I'm not certain that will fix it. There are a number of Ford Ranger owners at https://www.ranger5g.com/ who have fuel in the oil issues. This issue goes back to the 2019 models.
Corrective Action:
After driving a 700 mile round-trip, I got home and parked my vehicle in my garage. It have a strong smell of fuel and oil mix what's your is exceedingly strong the next morning when I woke up and went into the garage. I pulled the oil dipstick out, the level was 2 inches higher than normal and it reeked of gasoline. I went to my local Ford dealer at Palmbay Florida service manager told me Ford is aware of this problem and has no idea what is causing it but they will replace some stuff on the vehicle but I'm not certain that will fix it. There are a number of Ford Ranger owners at https://www.ranger5g.com/ who have fuel in the oil issues. This issue goes back to the 2019 models.
Additional Notes:
After driving a 700 mile round-trip, I got home and parked my vehicle in my garage. It have a strong smell of fuel and oil mix what's your is exceedingly strong the next morning when I woke up and went into the garage. I pulled the oil dipstick out, the level was 2 inches higher than normal and it reeked of gasoline. I went to my local Ford dealer at Palmbay Florida service manager told me Ford is aware of this problem and has no idea what is causing it but they will replace some stuff on the vehicle but I'm not certain that will fix it. There are a number of Ford Ranger owners at https://www.ranger5g.com/ who have fuel in the oil issues. This issue goes back to the 2019 models.
Mfg Campaign: 11439844
Recall Date: Nov 9, 2021
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE BRAKE PEDAL IS VERY SOFT. IT NEEDS 1 OR 2 PUMPS TO GET IT TO WHERE MY FORMER VEHICLES WERE.
Corrective Action:
THE BRAKE PEDAL IS VERY SOFT. IT NEEDS 1 OR 2 PUMPS TO GET IT TO WHERE MY FORMER VEHICLES WERE.
Additional Notes:
THE BRAKE PEDAL IS VERY SOFT. IT NEEDS 1 OR 2 PUMPS TO GET IT TO WHERE MY FORMER VEHICLES WERE.
Mfg Campaign: 11437395
Recall Date: Oct 19, 2021
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
Brake pedal travel is excessive, similar to a much older vehicle. Brakes to not slow the vehicle until you press past the gas pedal, which introduces significant risk as the driver often simultaneously presses the gas pedal when making emergency or even normal stops and because this requires you to sit closer to the steering wheel than normal so you can reach the very long travel of the brake pedal, even if you are tall like me. Braking with even a moderate weight trailer requires very heavy depressing of the brake pedal to the point where you expend all travel and still don't feel as if you're slowing down as quickly as a modern vehicle should. My 2002 Chevy Tahoe with 210K miles had better brake performance than this 2021 truck. Brake pedal has heavy resistance during initial travel but no stopping power until 1/2 way through full travel range and there is almost no fidelity for slow, controlled braking after that. Worst of all, the brake pedal, which is electronically connected to trail management features, has a tendency to want to sink to the floor when you've stopped and/or there's a feeling that something is vibrating or trying to control the pedal when you are stopped. Additionally, even slight movement of the brake pedal causes the engine to start even though there's no reason for doing so as the vehicle is still stationary. THIS BRAKE PEDAL IS NOT SOMETHING YOU GET USED TO. I FEEL UNSAFE AND HAVE ALMOST REAR ENDED VEHICLES NUMEROUS TIMES... EVENTUALLY IT WILL HAPPEN! THIS NEEDS TO BE ADDRESSED IN A RECALL IMMEDIATELY!!!
Corrective Action:
Brake pedal travel is excessive, similar to a much older vehicle. Brakes to not slow the vehicle until you press past the gas pedal, which introduces significant risk as the driver often simultaneously presses the gas pedal when making emergency or even normal stops and because this requires you to sit closer to the steering wheel than normal so you can reach the very long travel of the brake pedal, even if you are tall like me. Braking with even a moderate weight trailer requires very heavy depressing of the brake pedal to the point where you expend all travel and still don't feel as if you're slowing down as quickly as a modern vehicle should. My 2002 Chevy Tahoe with 210K miles had better brake performance than this 2021 truck. Brake pedal has heavy resistance during initial travel but no stopping power until 1/2 way through full travel range and there is almost no fidelity for slow, controlled braking after that. Worst of all, the brake pedal, which is electronically connected to trail management features, has a tendency to want to sink to the floor when you've stopped and/or there's a feeling that something is vibrating or trying to control the pedal when you are stopped. Additionally, even slight movement of the brake pedal causes the engine to start even though there's no reason for doing so as the vehicle is still stationary. THIS BRAKE PEDAL IS NOT SOMETHING YOU GET USED TO. I FEEL UNSAFE AND HAVE ALMOST REAR ENDED VEHICLES NUMEROUS TIMES... EVENTUALLY IT WILL HAPPEN! THIS NEEDS TO BE ADDRESSED IN A RECALL IMMEDIATELY!!!
Additional Notes:
Brake pedal travel is excessive, similar to a much older vehicle. Brakes to not slow the vehicle until you press past the gas pedal, which introduces significant risk as the driver often simultaneously presses the gas pedal when making emergency or even normal stops and because this requires you to sit closer to the steering wheel than normal so you can reach the very long travel of the brake pedal, even if you are tall like me. Braking with even a moderate weight trailer requires very heavy depressing of the brake pedal to the point where you expend all travel and still don't feel as if you're slowing down as quickly as a modern vehicle should. My 2002 Chevy Tahoe with 210K miles had better brake performance than this 2021 truck. Brake pedal has heavy resistance during initial travel but no stopping power until 1/2 way through full travel range and there is almost no fidelity for slow, controlled braking after that. Worst of all, the brake pedal, which is electronically connected to trail management features, has a tendency to want to sink to the floor when you've stopped and/or there's a feeling that something is vibrating or trying to control the pedal when you are stopped. Additionally, even slight movement of the brake pedal causes the engine to start even though there's no reason for doing so as the vehicle is still stationary. THIS BRAKE PEDAL IS NOT SOMETHING YOU GET USED TO. I FEEL UNSAFE AND HAVE ALMOST REAR ENDED VEHICLES NUMEROUS TIMES... EVENTUALLY IT WILL HAPPEN! THIS NEEDS TO BE ADDRESSED IN A RECALL IMMEDIATELY!!!
Mfg Campaign: 11430896
Recall Date: Aug 29, 2021
Ford Motor Company
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
Lane departure features is excessive. I've twice now had to make an emergency lane change to avoid an accident occurring in front of me and the lane keep assist almost forced me back into the lane and potentially causing me to get in an accident. I have had to turn this feature off entirely, which means I do not benefit from it in normal conditions. The only way to deactivate the lane keep assist when changing lanes is to use a turn signal. You cannot use a turn signal in emergency situations where it's either you quickly change lanes or you get in an accident at high speed on the highway. No, I'm not tailgating... the reality is this stuff happens and these "safety" solutions that take control of the steering wheel are not safe if they cannot tell there's an emergency situation happening. I cannot have the steering wheel resisting my input when I'm avoiding an accident. I need full control. This is poorly designed.
Corrective Action:
Lane departure features is excessive. I've twice now had to make an emergency lane change to avoid an accident occurring in front of me and the lane keep assist almost forced me back into the lane and potentially causing me to get in an accident. I have had to turn this feature off entirely, which means I do not benefit from it in normal conditions. The only way to deactivate the lane keep assist when changing lanes is to use a turn signal. You cannot use a turn signal in emergency situations where it's either you quickly change lanes or you get in an accident at high speed on the highway. No, I'm not tailgating... the reality is this stuff happens and these "safety" solutions that take control of the steering wheel are not safe if they cannot tell there's an emergency situation happening. I cannot have the steering wheel resisting my input when I'm avoiding an accident. I need full control. This is poorly designed.
Additional Notes:
Lane departure features is excessive. I've twice now had to make an emergency lane change to avoid an accident occurring in front of me and the lane keep assist almost forced me back into the lane and potentially causing me to get in an accident. I have had to turn this feature off entirely, which means I do not benefit from it in normal conditions. The only way to deactivate the lane keep assist when changing lanes is to use a turn signal. You cannot use a turn signal in emergency situations where it's either you quickly change lanes or you get in an accident at high speed on the highway. No, I'm not tailgating... the reality is this stuff happens and these "safety" solutions that take control of the steering wheel are not safe if they cannot tell there's an emergency situation happening. I cannot have the steering wheel resisting my input when I'm avoiding an accident. I need full control. This is poorly designed.
Mfg Campaign: 11430897
Recall Date: Aug 29, 2021
Ford Motor Company
Defect Description:
STRUCTURE:BODY:DOOR
Potential Consequences:
On numerous occasions, the "rear drivers side door ajar" warning shows on the dash and the lights inside the truck stay on even when i have not used the rear drivers side door but only the front drivers side door. Vehicle currently has 754 miles on it. Bought brand new.
Corrective Action:
On numerous occasions, the "rear drivers side door ajar" warning shows on the dash and the lights inside the truck stay on even when i have not used the rear drivers side door but only the front drivers side door. Vehicle currently has 754 miles on it. Bought brand new.
Additional Notes:
On numerous occasions, the "rear drivers side door ajar" warning shows on the dash and the lights inside the truck stay on even when i have not used the rear drivers side door but only the front drivers side door. Vehicle currently has 754 miles on it. Bought brand new.
Mfg Campaign: 11421200
Recall Date: Jun 16, 2021
Ford Motor Company
Defect Description:
STRUCTURE:BODY:DOOR
Potential Consequences:
Door ajar warning stays on despite checking and ensuring the doors are all closed. Indicating front passenger door only at this time
Corrective Action:
Door ajar warning stays on despite checking and ensuring the doors are all closed. Indicating front passenger door only at this time
Additional Notes:
Door ajar warning stays on despite checking and ensuring the doors are all closed. Indicating front passenger door only at this time
Mfg Campaign: 11419809
Recall Date: Jun 6, 2021
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Driver side rear door constantly shows as ajar and triggers alarm, even when firmly closed. Unsure if cause is improperly fit body work or electrical components but nothing fixes it and dealer doesn't have time to look at it. I am unable to lock the truck or the alarm WILL sound and drain my battery because of the left passenger door.
Corrective Action:
Driver side rear door constantly shows as ajar and triggers alarm, even when firmly closed. Unsure if cause is improperly fit body work or electrical components but nothing fixes it and dealer doesn't have time to look at it. I am unable to lock the truck or the alarm WILL sound and drain my battery because of the left passenger door.
Additional Notes:
Driver side rear door constantly shows as ajar and triggers alarm, even when firmly closed. Unsure if cause is improperly fit body work or electrical components but nothing fixes it and dealer doesn't have time to look at it. I am unable to lock the truck or the alarm WILL sound and drain my battery because of the left passenger door.
Mfg Campaign: 11419157
Recall Date: Jun 1, 2021
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Driver side rear door constantly shows as ajar and triggers alarm, even when firmly closed. Unsure if cause is improperly fit body work or electrical components but nothing fixes it and dealer doesn't have time to look at it. I am unable to lock the truck or the alarm WILL sound and drain my battery because of the left passenger door.
Corrective Action:
Driver side rear door constantly shows as ajar and triggers alarm, even when firmly closed. Unsure if cause is improperly fit body work or electrical components but nothing fixes it and dealer doesn't have time to look at it. I am unable to lock the truck or the alarm WILL sound and drain my battery because of the left passenger door.
Additional Notes:
Driver side rear door constantly shows as ajar and triggers alarm, even when firmly closed. Unsure if cause is improperly fit body work or electrical components but nothing fixes it and dealer doesn't have time to look at it. I am unable to lock the truck or the alarm WILL sound and drain my battery because of the left passenger door.
Mfg Campaign: 11419157
Recall Date: Jun 1, 2021
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2021 FORD RANGER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, EXCESSIVE EFFORT WAS NEEDED WHILE DEPRESSING THE BRAKE PEDAL. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO WEST HERR FORD OF HAMBURG (5025 CAMP RD, HAMBURG, NY 14075) WHERE A SERVICE MANAGER ACKNOWLEDGED THE BRAKE FAILURE AND STATED THAT HE WOULD ALERT THE MANUFACTURER OF THE FAILURE. THE CONTACT ATTEMPTED TO REACH THE MANUFACTURER HIMSELF HOWEVER, HE WAS UNSUCCESSFUL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50.*DT CONSUMER SAYS THAT WHEN DEPRESSING THE BRAKE PEDAL IT TAKES AT LEAST 2 INCHES BEFORE THE BRAKES APPLY. THIS CAUSES THE BRAKE PEDAL TO GO BELOW THE GAS PEDAL. ALSO, CONSUMER STATES THAT VEHICLE CAN BE SHIFTED OUT OF PARK WITHOUT THE BRAKE PEDAL BEING APPLIED. THIS CAUSES THE VEHICLE TO LUNGE FORWARD.
Corrective Action:
TL* THE CONTACT OWNS A 2021 FORD RANGER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, EXCESSIVE EFFORT WAS NEEDED WHILE DEPRESSING THE BRAKE PEDAL. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO WEST HERR FORD OF HAMBURG (5025 CAMP RD, HAMBURG, NY 14075) WHERE A SERVICE MANAGER ACKNOWLEDGED THE BRAKE FAILURE AND STATED THAT HE WOULD ALERT THE MANUFACTURER OF THE FAILURE. THE CONTACT ATTEMPTED TO REACH THE MANUFACTURER HIMSELF HOWEVER, HE WAS UNSUCCESSFUL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50.*DT CONSUMER SAYS THAT WHEN DEPRESSING THE BRAKE PEDAL IT TAKES AT LEAST 2 INCHES BEFORE THE BRAKES APPLY. THIS CAUSES THE BRAKE PEDAL TO GO BELOW THE GAS PEDAL. ALSO, CONSUMER STATES THAT VEHICLE CAN BE SHIFTED OUT OF PARK WITHOUT THE BRAKE PEDAL BEING APPLIED. THIS CAUSES THE VEHICLE TO LUNGE FORWARD.
Additional Notes:
TL* THE CONTACT OWNS A 2021 FORD RANGER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, EXCESSIVE EFFORT WAS NEEDED WHILE DEPRESSING THE BRAKE PEDAL. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO WEST HERR FORD OF HAMBURG (5025 CAMP RD, HAMBURG, NY 14075) WHERE A SERVICE MANAGER ACKNOWLEDGED THE BRAKE FAILURE AND STATED THAT HE WOULD ALERT THE MANUFACTURER OF THE FAILURE. THE CONTACT ATTEMPTED TO REACH THE MANUFACTURER HIMSELF HOWEVER, HE WAS UNSUCCESSFUL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50.*DT CONSUMER SAYS THAT WHEN DEPRESSING THE BRAKE PEDAL IT TAKES AT LEAST 2 INCHES BEFORE THE BRAKES APPLY. THIS CAUSES THE BRAKE PEDAL TO GO BELOW THE GAS PEDAL. ALSO, CONSUMER STATES THAT VEHICLE CAN BE SHIFTED OUT OF PARK WITHOUT THE BRAKE PEDAL BEING APPLIED. THIS CAUSES THE VEHICLE TO LUNGE FORWARD.
Mfg Campaign: 11404837
Recall Date: Mar 25, 2021
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