Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S04
Recall Date: Feb 10, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Taurus, 2016-2017 Ford Flex, Lincoln MKT, 2017 Ford Explorer and Ford Explorer Police Interceptor Utility vehicles equipped with 3.5L GTDI engines. Improperly brazed turbocharger oil supply tubes may leak oil on engine components.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16S46
Recall Date: Dec 22, 2016
Consumer Complaints
64 ComplaintsFord Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
CAR ELECTRONIC STEERING STOPPED AND I COULD NOT TURN THE WHEELS.
Corrective Action:
CAR ELECTRONIC STEERING STOPPED AND I COULD NOT TURN THE WHEELS.
Additional Notes:
CAR ELECTRONIC STEERING STOPPED AND I COULD NOT TURN THE WHEELS.
Mfg Campaign: 11378109
Recall Date: Dec 6, 2020
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
AIR BAG LIGHT ON. FAIL INSPECTION RCM BOOD5 & B1202
Corrective Action:
AIR BAG LIGHT ON. FAIL INSPECTION RCM BOOD5 & B1202
Additional Notes:
AIR BAG LIGHT ON. FAIL INSPECTION RCM BOOD5 & B1202
Mfg Campaign: 11365933
Recall Date: Oct 23, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD TAURUS. THE CONTACT STATED THAT THERE WAS A LOUD NOISE COMING FROM THE BRAKE PEDAL EACH TIME IT WAS DEPRESSED. THE CONTACT ALSO STATED THAT WHEN ACCELERATED AND THEN DEPRESSING THE BRAKE PEDAL, THE LOUD NOISE OCCURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED BUT COULD NOT FINE A FAILURE AND INFORMED THE CONTACT THAT IT COULD PROBABLY BE THE SUSPENSION. THE VEHICLE WAS TAKEN TO CUTTER FORD, INC, 98-015 KAMEHAMEHA HWY, AIEA, HI 96701, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT HAD MENTIONED THAT THE VEHICLE WAS TAKEN FOR AN OIL CHANGE AND WAS INFORMED THAT THE OIL WAS LEAKING SOMEWHERE AND IT WAS VERY DARK. THE CONTACT MENTIONED THAT THE TIRE SENSOR WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000. *DT THE CONSUMER STATED THE VEHICLE WAS TRADED IN. *JS
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD TAURUS. THE CONTACT STATED THAT THERE WAS A LOUD NOISE COMING FROM THE BRAKE PEDAL EACH TIME IT WAS DEPRESSED. THE CONTACT ALSO STATED THAT WHEN ACCELERATED AND THEN DEPRESSING THE BRAKE PEDAL, THE LOUD NOISE OCCURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED BUT COULD NOT FINE A FAILURE AND INFORMED THE CONTACT THAT IT COULD PROBABLY BE THE SUSPENSION. THE VEHICLE WAS TAKEN TO CUTTER FORD, INC, 98-015 KAMEHAMEHA HWY, AIEA, HI 96701, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT HAD MENTIONED THAT THE VEHICLE WAS TAKEN FOR AN OIL CHANGE AND WAS INFORMED THAT THE OIL WAS LEAKING SOMEWHERE AND IT WAS VERY DARK. THE CONTACT MENTIONED THAT THE TIRE SENSOR WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000. *DT THE CONSUMER STATED THE VEHICLE WAS TRADED IN. *JS
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD TAURUS. THE CONTACT STATED THAT THERE WAS A LOUD NOISE COMING FROM THE BRAKE PEDAL EACH TIME IT WAS DEPRESSED. THE CONTACT ALSO STATED THAT WHEN ACCELERATED AND THEN DEPRESSING THE BRAKE PEDAL, THE LOUD NOISE OCCURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED BUT COULD NOT FINE A FAILURE AND INFORMED THE CONTACT THAT IT COULD PROBABLY BE THE SUSPENSION. THE VEHICLE WAS TAKEN TO CUTTER FORD, INC, 98-015 KAMEHAMEHA HWY, AIEA, HI 96701, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT HAD MENTIONED THAT THE VEHICLE WAS TAKEN FOR AN OIL CHANGE AND WAS INFORMED THAT THE OIL WAS LEAKING SOMEWHERE AND IT WAS VERY DARK. THE CONTACT MENTIONED THAT THE TIRE SENSOR WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000. *DT THE CONSUMER STATED THE VEHICLE WAS TRADED IN. *JS
Mfg Campaign: 11351386
Recall Date: Aug 26, 2020
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD TAURUS. THE CONTACT STATED THAT THERE WAS A LOUD NOISE COMING FROM THE BRAKE PEDAL EACH TIME IT WAS DEPRESSED. THE CONTACT ALSO STATED THAT WHEN ACCELERATED AND THEN DEPRESSING THE BRAKE PEDAL, THE LOUD NOISE OCCURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED BUT COULD NOT FINE A FAILURE AND INFORMED THE CONTACT THAT IT COULD PROBABLY BE THE SUSPENSION. THE VEHICLE WAS TAKEN TO CUTTER FORD, INC, 98-015 KAMEHAMEHA HWY, AIEA, HI 96701, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT HAD MENTIONED THAT THE VEHICLE WAS TAKEN FOR AN OIL CHANGE AND WAS INFORMED THAT THE OIL WAS LEAKING SOMEWHERE AND IT WAS VERY DARK. THE CONTACT MENTIONED THAT THE TIRE SENSOR WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000. *DT THE CONSUMER STATED THE VEHICLE WAS TRADED IN. *JS
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD TAURUS. THE CONTACT STATED THAT THERE WAS A LOUD NOISE COMING FROM THE BRAKE PEDAL EACH TIME IT WAS DEPRESSED. THE CONTACT ALSO STATED THAT WHEN ACCELERATED AND THEN DEPRESSING THE BRAKE PEDAL, THE LOUD NOISE OCCURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED BUT COULD NOT FINE A FAILURE AND INFORMED THE CONTACT THAT IT COULD PROBABLY BE THE SUSPENSION. THE VEHICLE WAS TAKEN TO CUTTER FORD, INC, 98-015 KAMEHAMEHA HWY, AIEA, HI 96701, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT HAD MENTIONED THAT THE VEHICLE WAS TAKEN FOR AN OIL CHANGE AND WAS INFORMED THAT THE OIL WAS LEAKING SOMEWHERE AND IT WAS VERY DARK. THE CONTACT MENTIONED THAT THE TIRE SENSOR WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000. *DT THE CONSUMER STATED THE VEHICLE WAS TRADED IN. *JS
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD TAURUS. THE CONTACT STATED THAT THERE WAS A LOUD NOISE COMING FROM THE BRAKE PEDAL EACH TIME IT WAS DEPRESSED. THE CONTACT ALSO STATED THAT WHEN ACCELERATED AND THEN DEPRESSING THE BRAKE PEDAL, THE LOUD NOISE OCCURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED BUT COULD NOT FINE A FAILURE AND INFORMED THE CONTACT THAT IT COULD PROBABLY BE THE SUSPENSION. THE VEHICLE WAS TAKEN TO CUTTER FORD, INC, 98-015 KAMEHAMEHA HWY, AIEA, HI 96701, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT HAD MENTIONED THAT THE VEHICLE WAS TAKEN FOR AN OIL CHANGE AND WAS INFORMED THAT THE OIL WAS LEAKING SOMEWHERE AND IT WAS VERY DARK. THE CONTACT MENTIONED THAT THE TIRE SENSOR WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000. *DT THE CONSUMER STATED THE VEHICLE WAS TRADED IN. *JS
Mfg Campaign: 11351386
Recall Date: Aug 26, 2020
Ford Motor Company
Defect Description:
SUSPENSION
Potential Consequences:
I TOOK MY CAR TO DEAN SELLERS FORD WITH A PREMATURE RIGHT REAR BEARING FAILURE THAT WAS COVERED BY THE WARRANTY ON MY 2016 TAURUS SHO. WHILE AT THE DEALER, I WAS INFORMED THAT THE TOE REAR TOE LINK REQUIRED REPLACEMENT. ON JUNE 12, 2019, FORD MEDIA CENTER ISSUED ISSUE A MEMO "FORD MOTOR COMPANY ISSUES FOUR SAFETY RECALLS" WHICH INDICATED THAT THE "AFFECTED VEHICLES INCLUDE 2010-2017 FORD TAURUS VEHICLES BUILT AT THE CHICAGO ASSEMBLY PLANT, JULY 2, 2009-MAY 25, 2017." THIS INCLUDED MY 2016 TAURUS SHO, BUT THE DEALER HAD NO KNOWLEDGE OF THE RECALL AND HAS NOW CHARGED ME FOR THE REPLACEMENT OF THE RECALL ITEM. ALSO, I'M CONCERNED THAT THE REPLACEMENT TOE LINK WAS NOT THE HARDENED REPLACEMENT PART AND WAS THE ORIGINAL OEM PART THAT IS PRONE TO FAILURE. THE FAILURE OF THIS PART CAN BE CATASTROPHIC AND CAUSE LOSS OF CONTROL OF THE VEHICLE.
Corrective Action:
I TOOK MY CAR TO DEAN SELLERS FORD WITH A PREMATURE RIGHT REAR BEARING FAILURE THAT WAS COVERED BY THE WARRANTY ON MY 2016 TAURUS SHO. WHILE AT THE DEALER, I WAS INFORMED THAT THE TOE REAR TOE LINK REQUIRED REPLACEMENT. ON JUNE 12, 2019, FORD MEDIA CENTER ISSUED ISSUE A MEMO "FORD MOTOR COMPANY ISSUES FOUR SAFETY RECALLS" WHICH INDICATED THAT THE "AFFECTED VEHICLES INCLUDE 2010-2017 FORD TAURUS VEHICLES BUILT AT THE CHICAGO ASSEMBLY PLANT, JULY 2, 2009-MAY 25, 2017." THIS INCLUDED MY 2016 TAURUS SHO, BUT THE DEALER HAD NO KNOWLEDGE OF THE RECALL AND HAS NOW CHARGED ME FOR THE REPLACEMENT OF THE RECALL ITEM. ALSO, I'M CONCERNED THAT THE REPLACEMENT TOE LINK WAS NOT THE HARDENED REPLACEMENT PART AND WAS THE ORIGINAL OEM PART THAT IS PRONE TO FAILURE. THE FAILURE OF THIS PART CAN BE CATASTROPHIC AND CAUSE LOSS OF CONTROL OF THE VEHICLE.
Additional Notes:
I TOOK MY CAR TO DEAN SELLERS FORD WITH A PREMATURE RIGHT REAR BEARING FAILURE THAT WAS COVERED BY THE WARRANTY ON MY 2016 TAURUS SHO. WHILE AT THE DEALER, I WAS INFORMED THAT THE TOE REAR TOE LINK REQUIRED REPLACEMENT. ON JUNE 12, 2019, FORD MEDIA CENTER ISSUED ISSUE A MEMO "FORD MOTOR COMPANY ISSUES FOUR SAFETY RECALLS" WHICH INDICATED THAT THE "AFFECTED VEHICLES INCLUDE 2010-2017 FORD TAURUS VEHICLES BUILT AT THE CHICAGO ASSEMBLY PLANT, JULY 2, 2009-MAY 25, 2017." THIS INCLUDED MY 2016 TAURUS SHO, BUT THE DEALER HAD NO KNOWLEDGE OF THE RECALL AND HAS NOW CHARGED ME FOR THE REPLACEMENT OF THE RECALL ITEM. ALSO, I'M CONCERNED THAT THE REPLACEMENT TOE LINK WAS NOT THE HARDENED REPLACEMENT PART AND WAS THE ORIGINAL OEM PART THAT IS PRONE TO FAILURE. THE FAILURE OF THIS PART CAN BE CATASTROPHIC AND CAUSE LOSS OF CONTROL OF THE VEHICLE.
Mfg Campaign: 11343653
Recall Date: Aug 6, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
OIL LEAK FROM TURBO LINE, WAS SHOWING RECALL AFFECTED 2016 FORD TAURUS SHO REFERENCE 16S463 BUT WHEN I CALL DEALER AND LOOK UP VIN MY CAR IS NOT SHOWING TO BE INCLUDED. HOWEVER, I KEEP GETTING A BURNING OIL SMELL AND CAR IN SHOP RIGHT NOW AND OIL LINE THAT GOES TO ONE OF THE TURBO CHARGES IS LEAKING AND FIRE HAZARD. *TR
Corrective Action:
OIL LEAK FROM TURBO LINE, WAS SHOWING RECALL AFFECTED 2016 FORD TAURUS SHO REFERENCE 16S463 BUT WHEN I CALL DEALER AND LOOK UP VIN MY CAR IS NOT SHOWING TO BE INCLUDED. HOWEVER, I KEEP GETTING A BURNING OIL SMELL AND CAR IN SHOP RIGHT NOW AND OIL LINE THAT GOES TO ONE OF THE TURBO CHARGES IS LEAKING AND FIRE HAZARD. *TR
Additional Notes:
OIL LEAK FROM TURBO LINE, WAS SHOWING RECALL AFFECTED 2016 FORD TAURUS SHO REFERENCE 16S463 BUT WHEN I CALL DEALER AND LOOK UP VIN MY CAR IS NOT SHOWING TO BE INCLUDED. HOWEVER, I KEEP GETTING A BURNING OIL SMELL AND CAR IN SHOP RIGHT NOW AND OIL LINE THAT GOES TO ONE OF THE TURBO CHARGES IS LEAKING AND FIRE HAZARD. *TR
Mfg Campaign: 11329522
Recall Date: Jun 18, 2020
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
OIL LEAK FROM TURBO LINE, WAS SHOWING RECALL AFFECTED 2016 FORD TAURUS SHO REFERENCE 16S463 BUT WHEN I CALL DEALER AND LOOK UP VIN MY CAR IS NOT SHOWING TO BE INCLUDED. HOWEVER, I KEEP GETTING A BURNING OIL SMELL AND CAR IN SHOP RIGHT NOW AND OIL LINE THAT GOES TO ONE OF THE TURBO CHARGES IS LEAKING AND FIRE HAZARD. *TR
Corrective Action:
OIL LEAK FROM TURBO LINE, WAS SHOWING RECALL AFFECTED 2016 FORD TAURUS SHO REFERENCE 16S463 BUT WHEN I CALL DEALER AND LOOK UP VIN MY CAR IS NOT SHOWING TO BE INCLUDED. HOWEVER, I KEEP GETTING A BURNING OIL SMELL AND CAR IN SHOP RIGHT NOW AND OIL LINE THAT GOES TO ONE OF THE TURBO CHARGES IS LEAKING AND FIRE HAZARD. *TR
Additional Notes:
OIL LEAK FROM TURBO LINE, WAS SHOWING RECALL AFFECTED 2016 FORD TAURUS SHO REFERENCE 16S463 BUT WHEN I CALL DEALER AND LOOK UP VIN MY CAR IS NOT SHOWING TO BE INCLUDED. HOWEVER, I KEEP GETTING A BURNING OIL SMELL AND CAR IN SHOP RIGHT NOW AND OIL LINE THAT GOES TO ONE OF THE TURBO CHARGES IS LEAKING AND FIRE HAZARD. *TR
Mfg Campaign: 11329522
Recall Date: Jun 18, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I DON'T EVEN KNOW WHERE TO BEGIN. EVERY PROBLEM YOU COULD IMAGINE WITH THIS CAR ONLY AY 69K MILES AFTER FORDS PATHETIC POWERTRIAN WARRANTY EXPIRES. I BOUGHT THIS CAR AT 66K MILES SPENT 20 GRAND AFTER TAX AND ONLY MADE ONE PAYMENT BESIDES THE DOWN PAYMENT. FIRST OFF THE PTU FAILED ON THIS VEHICLE FAILED AFTER 2K MILES WITCH IS A REALLY COMMON PROBLEM ON THIS VEHICLE WITCH WAS A $900 PART THOUGH FORD. HAD THIS REPLACED AND NOT ONLY 7 DAYS LATER AND BARELY 1K MILES THE TRANSMISSION FAILED CAUSING THE MOTOR TO OVERHEAT DAMAGING THE MOTOR.. NOW I HAVE A $400+ PAYMENT ON A VEHICLE THAT NEEDS OVER $9000 IN REPAIRS BETWEEN THE MOTOR AND TRANSMISSION AND THE DEALER WONT FIX IT BECAUSE I DIDNT BUY AND EXTENDED WARRANTY AND ITS OUT OF THE FACTORY 60K WARRANTY. NOTE THIS IS A 2016 (PERFORMANCE SEDAN) (SHO) AND THIS HAS BEEN THE MOST UNRELIABLE CAR I HAVE EVER BOUGHT. I WOULD LIKE TO NOTE I ALWAYS BUY FORD AND HAVE HAD ISSUES HERE AND THERE BUT NOTHING LIKE THIS BETWEEN BREAK DOWNS I DIDN'T EVEN GET TO DRIVE THE CAR 30 DAYS AND NOW OWN 6 YEARS WORTH OF PAYMENTS... THKS CAR HAS LITERALLY BROKE ME AND FORD WON'T DO ANYTHING TO MAKE IT RIGHT THERE WAS CLEARLY SOME SORT OF MANUFACTURE DEFECT WITH THIS CAR AND IT SHOULD BE RECALLED I WOULD NEVER RECOMMEND BUY THIS CAR WITHOUT A SERIOUS WARRANTY BECAUSE I KNOW SOME PEOPLE THAT HAVE HAD BETTER LUCK WITH THIS CAR IN EARLIER MODELS WITH THE SAME DRIVETRAIN BUT MINE CAN'T BE THE ONLY 16 SHO THAT HAVE HAD THESE PROBLEMS AND IM SURE OTHER PEOPLE HAVE BEEN LEFT IN HARDSHIP ON NOW NOT HAVING A CAR AND HAVE 20K IN AUTO LOAN DEBT. ALL THIS HAPPENED UNDER NORMAL DRIVING CONDITIONS. THIS CAR WAS BUILT TO BE ABLE TO USE ON THE TRACK AND COMPLETELY FAILED UNDER NORMAL DRIVING CONDITIONS. VERY VERY DISAPPOINTED AND HOPE FORD WILL RECALL THIS MAJOR ISSUE IN THERE "PERFORMANCE VEHICLES"
Corrective Action:
I DON'T EVEN KNOW WHERE TO BEGIN. EVERY PROBLEM YOU COULD IMAGINE WITH THIS CAR ONLY AY 69K MILES AFTER FORDS PATHETIC POWERTRIAN WARRANTY EXPIRES. I BOUGHT THIS CAR AT 66K MILES SPENT 20 GRAND AFTER TAX AND ONLY MADE ONE PAYMENT BESIDES THE DOWN PAYMENT. FIRST OFF THE PTU FAILED ON THIS VEHICLE FAILED AFTER 2K MILES WITCH IS A REALLY COMMON PROBLEM ON THIS VEHICLE WITCH WAS A $900 PART THOUGH FORD. HAD THIS REPLACED AND NOT ONLY 7 DAYS LATER AND BARELY 1K MILES THE TRANSMISSION FAILED CAUSING THE MOTOR TO OVERHEAT DAMAGING THE MOTOR.. NOW I HAVE A $400+ PAYMENT ON A VEHICLE THAT NEEDS OVER $9000 IN REPAIRS BETWEEN THE MOTOR AND TRANSMISSION AND THE DEALER WONT FIX IT BECAUSE I DIDNT BUY AND EXTENDED WARRANTY AND ITS OUT OF THE FACTORY 60K WARRANTY. NOTE THIS IS A 2016 (PERFORMANCE SEDAN) (SHO) AND THIS HAS BEEN THE MOST UNRELIABLE CAR I HAVE EVER BOUGHT. I WOULD LIKE TO NOTE I ALWAYS BUY FORD AND HAVE HAD ISSUES HERE AND THERE BUT NOTHING LIKE THIS BETWEEN BREAK DOWNS I DIDN'T EVEN GET TO DRIVE THE CAR 30 DAYS AND NOW OWN 6 YEARS WORTH OF PAYMENTS... THKS CAR HAS LITERALLY BROKE ME AND FORD WON'T DO ANYTHING TO MAKE IT RIGHT THERE WAS CLEARLY SOME SORT OF MANUFACTURE DEFECT WITH THIS CAR AND IT SHOULD BE RECALLED I WOULD NEVER RECOMMEND BUY THIS CAR WITHOUT A SERIOUS WARRANTY BECAUSE I KNOW SOME PEOPLE THAT HAVE HAD BETTER LUCK WITH THIS CAR IN EARLIER MODELS WITH THE SAME DRIVETRAIN BUT MINE CAN'T BE THE ONLY 16 SHO THAT HAVE HAD THESE PROBLEMS AND IM SURE OTHER PEOPLE HAVE BEEN LEFT IN HARDSHIP ON NOW NOT HAVING A CAR AND HAVE 20K IN AUTO LOAN DEBT. ALL THIS HAPPENED UNDER NORMAL DRIVING CONDITIONS. THIS CAR WAS BUILT TO BE ABLE TO USE ON THE TRACK AND COMPLETELY FAILED UNDER NORMAL DRIVING CONDITIONS. VERY VERY DISAPPOINTED AND HOPE FORD WILL RECALL THIS MAJOR ISSUE IN THERE "PERFORMANCE VEHICLES"
Additional Notes:
I DON'T EVEN KNOW WHERE TO BEGIN. EVERY PROBLEM YOU COULD IMAGINE WITH THIS CAR ONLY AY 69K MILES AFTER FORDS PATHETIC POWERTRIAN WARRANTY EXPIRES. I BOUGHT THIS CAR AT 66K MILES SPENT 20 GRAND AFTER TAX AND ONLY MADE ONE PAYMENT BESIDES THE DOWN PAYMENT. FIRST OFF THE PTU FAILED ON THIS VEHICLE FAILED AFTER 2K MILES WITCH IS A REALLY COMMON PROBLEM ON THIS VEHICLE WITCH WAS A $900 PART THOUGH FORD. HAD THIS REPLACED AND NOT ONLY 7 DAYS LATER AND BARELY 1K MILES THE TRANSMISSION FAILED CAUSING THE MOTOR TO OVERHEAT DAMAGING THE MOTOR.. NOW I HAVE A $400+ PAYMENT ON A VEHICLE THAT NEEDS OVER $9000 IN REPAIRS BETWEEN THE MOTOR AND TRANSMISSION AND THE DEALER WONT FIX IT BECAUSE I DIDNT BUY AND EXTENDED WARRANTY AND ITS OUT OF THE FACTORY 60K WARRANTY. NOTE THIS IS A 2016 (PERFORMANCE SEDAN) (SHO) AND THIS HAS BEEN THE MOST UNRELIABLE CAR I HAVE EVER BOUGHT. I WOULD LIKE TO NOTE I ALWAYS BUY FORD AND HAVE HAD ISSUES HERE AND THERE BUT NOTHING LIKE THIS BETWEEN BREAK DOWNS I DIDN'T EVEN GET TO DRIVE THE CAR 30 DAYS AND NOW OWN 6 YEARS WORTH OF PAYMENTS... THKS CAR HAS LITERALLY BROKE ME AND FORD WON'T DO ANYTHING TO MAKE IT RIGHT THERE WAS CLEARLY SOME SORT OF MANUFACTURE DEFECT WITH THIS CAR AND IT SHOULD BE RECALLED I WOULD NEVER RECOMMEND BUY THIS CAR WITHOUT A SERIOUS WARRANTY BECAUSE I KNOW SOME PEOPLE THAT HAVE HAD BETTER LUCK WITH THIS CAR IN EARLIER MODELS WITH THE SAME DRIVETRAIN BUT MINE CAN'T BE THE ONLY 16 SHO THAT HAVE HAD THESE PROBLEMS AND IM SURE OTHER PEOPLE HAVE BEEN LEFT IN HARDSHIP ON NOW NOT HAVING A CAR AND HAVE 20K IN AUTO LOAN DEBT. ALL THIS HAPPENED UNDER NORMAL DRIVING CONDITIONS. THIS CAR WAS BUILT TO BE ABLE TO USE ON THE TRACK AND COMPLETELY FAILED UNDER NORMAL DRIVING CONDITIONS. VERY VERY DISAPPOINTED AND HOPE FORD WILL RECALL THIS MAJOR ISSUE IN THERE "PERFORMANCE VEHICLES"
Mfg Campaign: 11291507
Recall Date: Dec 27, 2019
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I DON'T EVEN KNOW WHERE TO BEGIN. EVERY PROBLEM YOU COULD IMAGINE WITH THIS CAR ONLY AY 69K MILES AFTER FORDS PATHETIC POWERTRIAN WARRANTY EXPIRES. I BOUGHT THIS CAR AT 66K MILES SPENT 20 GRAND AFTER TAX AND ONLY MADE ONE PAYMENT BESIDES THE DOWN PAYMENT. FIRST OFF THE PTU FAILED ON THIS VEHICLE FAILED AFTER 2K MILES WITCH IS A REALLY COMMON PROBLEM ON THIS VEHICLE WITCH WAS A $900 PART THOUGH FORD. HAD THIS REPLACED AND NOT ONLY 7 DAYS LATER AND BARELY 1K MILES THE TRANSMISSION FAILED CAUSING THE MOTOR TO OVERHEAT DAMAGING THE MOTOR.. NOW I HAVE A $400+ PAYMENT ON A VEHICLE THAT NEEDS OVER $9000 IN REPAIRS BETWEEN THE MOTOR AND TRANSMISSION AND THE DEALER WONT FIX IT BECAUSE I DIDNT BUY AND EXTENDED WARRANTY AND ITS OUT OF THE FACTORY 60K WARRANTY. NOTE THIS IS A 2016 (PERFORMANCE SEDAN) (SHO) AND THIS HAS BEEN THE MOST UNRELIABLE CAR I HAVE EVER BOUGHT. I WOULD LIKE TO NOTE I ALWAYS BUY FORD AND HAVE HAD ISSUES HERE AND THERE BUT NOTHING LIKE THIS BETWEEN BREAK DOWNS I DIDN'T EVEN GET TO DRIVE THE CAR 30 DAYS AND NOW OWN 6 YEARS WORTH OF PAYMENTS... THKS CAR HAS LITERALLY BROKE ME AND FORD WON'T DO ANYTHING TO MAKE IT RIGHT THERE WAS CLEARLY SOME SORT OF MANUFACTURE DEFECT WITH THIS CAR AND IT SHOULD BE RECALLED I WOULD NEVER RECOMMEND BUY THIS CAR WITHOUT A SERIOUS WARRANTY BECAUSE I KNOW SOME PEOPLE THAT HAVE HAD BETTER LUCK WITH THIS CAR IN EARLIER MODELS WITH THE SAME DRIVETRAIN BUT MINE CAN'T BE THE ONLY 16 SHO THAT HAVE HAD THESE PROBLEMS AND IM SURE OTHER PEOPLE HAVE BEEN LEFT IN HARDSHIP ON NOW NOT HAVING A CAR AND HAVE 20K IN AUTO LOAN DEBT. ALL THIS HAPPENED UNDER NORMAL DRIVING CONDITIONS. THIS CAR WAS BUILT TO BE ABLE TO USE ON THE TRACK AND COMPLETELY FAILED UNDER NORMAL DRIVING CONDITIONS. VERY VERY DISAPPOINTED AND HOPE FORD WILL RECALL THIS MAJOR ISSUE IN THERE "PERFORMANCE VEHICLES"
Corrective Action:
I DON'T EVEN KNOW WHERE TO BEGIN. EVERY PROBLEM YOU COULD IMAGINE WITH THIS CAR ONLY AY 69K MILES AFTER FORDS PATHETIC POWERTRIAN WARRANTY EXPIRES. I BOUGHT THIS CAR AT 66K MILES SPENT 20 GRAND AFTER TAX AND ONLY MADE ONE PAYMENT BESIDES THE DOWN PAYMENT. FIRST OFF THE PTU FAILED ON THIS VEHICLE FAILED AFTER 2K MILES WITCH IS A REALLY COMMON PROBLEM ON THIS VEHICLE WITCH WAS A $900 PART THOUGH FORD. HAD THIS REPLACED AND NOT ONLY 7 DAYS LATER AND BARELY 1K MILES THE TRANSMISSION FAILED CAUSING THE MOTOR TO OVERHEAT DAMAGING THE MOTOR.. NOW I HAVE A $400+ PAYMENT ON A VEHICLE THAT NEEDS OVER $9000 IN REPAIRS BETWEEN THE MOTOR AND TRANSMISSION AND THE DEALER WONT FIX IT BECAUSE I DIDNT BUY AND EXTENDED WARRANTY AND ITS OUT OF THE FACTORY 60K WARRANTY. NOTE THIS IS A 2016 (PERFORMANCE SEDAN) (SHO) AND THIS HAS BEEN THE MOST UNRELIABLE CAR I HAVE EVER BOUGHT. I WOULD LIKE TO NOTE I ALWAYS BUY FORD AND HAVE HAD ISSUES HERE AND THERE BUT NOTHING LIKE THIS BETWEEN BREAK DOWNS I DIDN'T EVEN GET TO DRIVE THE CAR 30 DAYS AND NOW OWN 6 YEARS WORTH OF PAYMENTS... THKS CAR HAS LITERALLY BROKE ME AND FORD WON'T DO ANYTHING TO MAKE IT RIGHT THERE WAS CLEARLY SOME SORT OF MANUFACTURE DEFECT WITH THIS CAR AND IT SHOULD BE RECALLED I WOULD NEVER RECOMMEND BUY THIS CAR WITHOUT A SERIOUS WARRANTY BECAUSE I KNOW SOME PEOPLE THAT HAVE HAD BETTER LUCK WITH THIS CAR IN EARLIER MODELS WITH THE SAME DRIVETRAIN BUT MINE CAN'T BE THE ONLY 16 SHO THAT HAVE HAD THESE PROBLEMS AND IM SURE OTHER PEOPLE HAVE BEEN LEFT IN HARDSHIP ON NOW NOT HAVING A CAR AND HAVE 20K IN AUTO LOAN DEBT. ALL THIS HAPPENED UNDER NORMAL DRIVING CONDITIONS. THIS CAR WAS BUILT TO BE ABLE TO USE ON THE TRACK AND COMPLETELY FAILED UNDER NORMAL DRIVING CONDITIONS. VERY VERY DISAPPOINTED AND HOPE FORD WILL RECALL THIS MAJOR ISSUE IN THERE "PERFORMANCE VEHICLES"
Additional Notes:
I DON'T EVEN KNOW WHERE TO BEGIN. EVERY PROBLEM YOU COULD IMAGINE WITH THIS CAR ONLY AY 69K MILES AFTER FORDS PATHETIC POWERTRIAN WARRANTY EXPIRES. I BOUGHT THIS CAR AT 66K MILES SPENT 20 GRAND AFTER TAX AND ONLY MADE ONE PAYMENT BESIDES THE DOWN PAYMENT. FIRST OFF THE PTU FAILED ON THIS VEHICLE FAILED AFTER 2K MILES WITCH IS A REALLY COMMON PROBLEM ON THIS VEHICLE WITCH WAS A $900 PART THOUGH FORD. HAD THIS REPLACED AND NOT ONLY 7 DAYS LATER AND BARELY 1K MILES THE TRANSMISSION FAILED CAUSING THE MOTOR TO OVERHEAT DAMAGING THE MOTOR.. NOW I HAVE A $400+ PAYMENT ON A VEHICLE THAT NEEDS OVER $9000 IN REPAIRS BETWEEN THE MOTOR AND TRANSMISSION AND THE DEALER WONT FIX IT BECAUSE I DIDNT BUY AND EXTENDED WARRANTY AND ITS OUT OF THE FACTORY 60K WARRANTY. NOTE THIS IS A 2016 (PERFORMANCE SEDAN) (SHO) AND THIS HAS BEEN THE MOST UNRELIABLE CAR I HAVE EVER BOUGHT. I WOULD LIKE TO NOTE I ALWAYS BUY FORD AND HAVE HAD ISSUES HERE AND THERE BUT NOTHING LIKE THIS BETWEEN BREAK DOWNS I DIDN'T EVEN GET TO DRIVE THE CAR 30 DAYS AND NOW OWN 6 YEARS WORTH OF PAYMENTS... THKS CAR HAS LITERALLY BROKE ME AND FORD WON'T DO ANYTHING TO MAKE IT RIGHT THERE WAS CLEARLY SOME SORT OF MANUFACTURE DEFECT WITH THIS CAR AND IT SHOULD BE RECALLED I WOULD NEVER RECOMMEND BUY THIS CAR WITHOUT A SERIOUS WARRANTY BECAUSE I KNOW SOME PEOPLE THAT HAVE HAD BETTER LUCK WITH THIS CAR IN EARLIER MODELS WITH THE SAME DRIVETRAIN BUT MINE CAN'T BE THE ONLY 16 SHO THAT HAVE HAD THESE PROBLEMS AND IM SURE OTHER PEOPLE HAVE BEEN LEFT IN HARDSHIP ON NOW NOT HAVING A CAR AND HAVE 20K IN AUTO LOAN DEBT. ALL THIS HAPPENED UNDER NORMAL DRIVING CONDITIONS. THIS CAR WAS BUILT TO BE ABLE TO USE ON THE TRACK AND COMPLETELY FAILED UNDER NORMAL DRIVING CONDITIONS. VERY VERY DISAPPOINTED AND HOPE FORD WILL RECALL THIS MAJOR ISSUE IN THERE "PERFORMANCE VEHICLES"
Mfg Campaign: 11291507
Recall Date: Dec 27, 2019
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I WAS APPROACHING A VERY BUSY INTERSECTION AND WHEN I APPLIED MY BRAKES THE CAR ACTUALLY ACCELERATED. I WAS ABLE TO STOP BEFORE HITTING THE VEHICLE IN FRONT OF ME. I PROCEEDED ABOUT A MILE DOWN THE ROAD AND AS I WAS TURNING INTO A STRIP MALL THE VEHICLE SUDDENLY ACCELERATED AGAIN. THIS TIME OUT OF CONTROL. I WHEN THROUGH THE TURN AND HIT A LARGE CURB AND THEN RAN INTO THE GUARD RAIL. I RIPPED THE GUARD RAIL OFF AND STILL PROCEEDED FOR AN ADDITIONAL 150 FEET ON THE GRASS BEFORE THE VEHICLE FINALLY CAME TO A COMPLETE STOP. IT SCARED THE HELL OUT OF ME.
Corrective Action:
I WAS APPROACHING A VERY BUSY INTERSECTION AND WHEN I APPLIED MY BRAKES THE CAR ACTUALLY ACCELERATED. I WAS ABLE TO STOP BEFORE HITTING THE VEHICLE IN FRONT OF ME. I PROCEEDED ABOUT A MILE DOWN THE ROAD AND AS I WAS TURNING INTO A STRIP MALL THE VEHICLE SUDDENLY ACCELERATED AGAIN. THIS TIME OUT OF CONTROL. I WHEN THROUGH THE TURN AND HIT A LARGE CURB AND THEN RAN INTO THE GUARD RAIL. I RIPPED THE GUARD RAIL OFF AND STILL PROCEEDED FOR AN ADDITIONAL 150 FEET ON THE GRASS BEFORE THE VEHICLE FINALLY CAME TO A COMPLETE STOP. IT SCARED THE HELL OUT OF ME.
Additional Notes:
I WAS APPROACHING A VERY BUSY INTERSECTION AND WHEN I APPLIED MY BRAKES THE CAR ACTUALLY ACCELERATED. I WAS ABLE TO STOP BEFORE HITTING THE VEHICLE IN FRONT OF ME. I PROCEEDED ABOUT A MILE DOWN THE ROAD AND AS I WAS TURNING INTO A STRIP MALL THE VEHICLE SUDDENLY ACCELERATED AGAIN. THIS TIME OUT OF CONTROL. I WHEN THROUGH THE TURN AND HIT A LARGE CURB AND THEN RAN INTO THE GUARD RAIL. I RIPPED THE GUARD RAIL OFF AND STILL PROCEEDED FOR AN ADDITIONAL 150 FEET ON THE GRASS BEFORE THE VEHICLE FINALLY CAME TO A COMPLETE STOP. IT SCARED THE HELL OUT OF ME.
Mfg Campaign: 11282783
Recall Date: Nov 28, 2019
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD TAURUS. THE CONTACT STATED THAT THE COMPUTER DID NOT RECOGNIZE THE KEY FOB AND THE "NO KEY DETECTED" INDICATOR ILLUMINATED. THE VEHICLE LOST POWER. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO SEVERAL DEALERS, INCLUDING AUTONATION FORD BURLESON (817-522-3224, LOCATED AT 850 NORTH BURLESON BOULEVARD, BURLESON, TX 76028) WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REQUESTED THAT THE CONTACT RECORD THE FAILURE. THE VIDEO WAS NOT SENT AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD TAURUS. THE CONTACT STATED THAT THE COMPUTER DID NOT RECOGNIZE THE KEY FOB AND THE "NO KEY DETECTED" INDICATOR ILLUMINATED. THE VEHICLE LOST POWER. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO SEVERAL DEALERS, INCLUDING AUTONATION FORD BURLESON (817-522-3224, LOCATED AT 850 NORTH BURLESON BOULEVARD, BURLESON, TX 76028) WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REQUESTED THAT THE CONTACT RECORD THE FAILURE. THE VIDEO WAS NOT SENT AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD TAURUS. THE CONTACT STATED THAT THE COMPUTER DID NOT RECOGNIZE THE KEY FOB AND THE "NO KEY DETECTED" INDICATOR ILLUMINATED. THE VEHICLE LOST POWER. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO SEVERAL DEALERS, INCLUDING AUTONATION FORD BURLESON (817-522-3224, LOCATED AT 850 NORTH BURLESON BOULEVARD, BURLESON, TX 76028) WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REQUESTED THAT THE CONTACT RECORD THE FAILURE. THE VIDEO WAS NOT SENT AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.
Mfg Campaign: 11281363
Recall Date: Nov 20, 2019
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
DEALERSHIP HAS IDENTIFIED THE REARS BRAKES ARE IN 3MM OR LESS ON THIS VEHICLE WHICH SHOULD BE ALMOST IMPOSSIBLE ON A FRONT WHEEL DRIVE SYSTEM THAT HAS 5MM OR GREATER ON THE FRONT PADS.
Corrective Action:
DEALERSHIP HAS IDENTIFIED THE REARS BRAKES ARE IN 3MM OR LESS ON THIS VEHICLE WHICH SHOULD BE ALMOST IMPOSSIBLE ON A FRONT WHEEL DRIVE SYSTEM THAT HAS 5MM OR GREATER ON THE FRONT PADS.
Additional Notes:
DEALERSHIP HAS IDENTIFIED THE REARS BRAKES ARE IN 3MM OR LESS ON THIS VEHICLE WHICH SHOULD BE ALMOST IMPOSSIBLE ON A FRONT WHEEL DRIVE SYSTEM THAT HAS 5MM OR GREATER ON THE FRONT PADS.
Mfg Campaign: 11206158
Recall Date: May 8, 2019
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
THE POWER STEERING ON THIS VEHICLE LOCKED UP MAKING IT VERY DIFFICULT TO IMPOSSIBLE TO STEER THE VEHICLE. THIS INCIDENT OCCURRED AT LOW SPEEDS BUT IF IT HAD HAPPENED AT HIGHWAY SPEEDS THEIR WOULD HAVE BEEN NO WAY TO STEER THE VEHICLE SAFELY TO THE SIDE OF THE ROAD.
Corrective Action:
THE POWER STEERING ON THIS VEHICLE LOCKED UP MAKING IT VERY DIFFICULT TO IMPOSSIBLE TO STEER THE VEHICLE. THIS INCIDENT OCCURRED AT LOW SPEEDS BUT IF IT HAD HAPPENED AT HIGHWAY SPEEDS THEIR WOULD HAVE BEEN NO WAY TO STEER THE VEHICLE SAFELY TO THE SIDE OF THE ROAD.
Additional Notes:
THE POWER STEERING ON THIS VEHICLE LOCKED UP MAKING IT VERY DIFFICULT TO IMPOSSIBLE TO STEER THE VEHICLE. THIS INCIDENT OCCURRED AT LOW SPEEDS BUT IF IT HAD HAPPENED AT HIGHWAY SPEEDS THEIR WOULD HAVE BEEN NO WAY TO STEER THE VEHICLE SAFELY TO THE SIDE OF THE ROAD.
Mfg Campaign: 11131878
Recall Date: Sep 27, 2018
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
THE POWER STEERING ON THIS UNIT FAILED MAKING IT IMPOSSIBLE TO STEER THE VEHICLE. I WAS ADVISED THAT THIS ISSUED OCCURRED AT LOW SPEEDS AND AS A RESULT NO ACCIDENT WAS REPORTED. THE VEHICLE HAD TO BE TOWED TO THE DEALERSHIP FOR REPAIRS. DO NOT HAVE THE INVOICE FOR THIS REPAIR AT THE TIME OF SENDING THIS COMPLAINT. IF YOU NEED IT I WILL GET IT FOR YOU.
Corrective Action:
THE POWER STEERING ON THIS UNIT FAILED MAKING IT IMPOSSIBLE TO STEER THE VEHICLE. I WAS ADVISED THAT THIS ISSUED OCCURRED AT LOW SPEEDS AND AS A RESULT NO ACCIDENT WAS REPORTED. THE VEHICLE HAD TO BE TOWED TO THE DEALERSHIP FOR REPAIRS. DO NOT HAVE THE INVOICE FOR THIS REPAIR AT THE TIME OF SENDING THIS COMPLAINT. IF YOU NEED IT I WILL GET IT FOR YOU.
Additional Notes:
THE POWER STEERING ON THIS UNIT FAILED MAKING IT IMPOSSIBLE TO STEER THE VEHICLE. I WAS ADVISED THAT THIS ISSUED OCCURRED AT LOW SPEEDS AND AS A RESULT NO ACCIDENT WAS REPORTED. THE VEHICLE HAD TO BE TOWED TO THE DEALERSHIP FOR REPAIRS. DO NOT HAVE THE INVOICE FOR THIS REPAIR AT THE TIME OF SENDING THIS COMPLAINT. IF YOU NEED IT I WILL GET IT FOR YOU.
Mfg Campaign: 11131885
Recall Date: Sep 27, 2018
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
DURING SCHEDULED MAINTENANCE TECHNICIAN FOUND CRACKED COOLANT TANK. CONSISTENT PROBLEM ON 2016 TAURUS AND EXPLORER. CRACKED COOLANT TANK PRESENTS RISK OF FIRE, SKIN BURNS, ELECTRICAL EQUIPMENT SHORTS AND PREMATURE ENGINE FAILURE.
Corrective Action:
DURING SCHEDULED MAINTENANCE TECHNICIAN FOUND CRACKED COOLANT TANK. CONSISTENT PROBLEM ON 2016 TAURUS AND EXPLORER. CRACKED COOLANT TANK PRESENTS RISK OF FIRE, SKIN BURNS, ELECTRICAL EQUIPMENT SHORTS AND PREMATURE ENGINE FAILURE.
Additional Notes:
DURING SCHEDULED MAINTENANCE TECHNICIAN FOUND CRACKED COOLANT TANK. CONSISTENT PROBLEM ON 2016 TAURUS AND EXPLORER. CRACKED COOLANT TANK PRESENTS RISK OF FIRE, SKIN BURNS, ELECTRICAL EQUIPMENT SHORTS AND PREMATURE ENGINE FAILURE.
Mfg Campaign: 11091157
Recall Date: May 1, 2018
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE BACK PASSENGER SIDE DOOR KEEPS SLIPPING OUT OF PLACE. THE DOOR HAS DIFFICULTIES OPENING AS IT CATCHES AGAINST THE FRONT PASSENGER SIDE DOOR AND MAKES A SNAPPING SOUND. THE DOOR HAS ALREADY BEEN FIXED TWICE BY THE DEALERSHIP BUT WE WERE INFORMED THAT THIS IS A KNOW PROBLEM WITH THE NEWER VEHICLES AND THEY DIDN'T THINK THIS WOULD BE RESOLVED. MAY LAW ENFORCEMENT VEHICLES HAVE BEEN AT THE SAME DEALERSHIP AND THE LADY WHO WORKS AT FORD SAID THEY HAVE HAD TO FIX A LOT OF VEHICLES WITH THE SAME PROBLEM. THE DEALERSHIP WILL NOT COVER THE COST OF FIXING THE DOOR GOING FORWARD AS WE HAVE HAD THE CAR MORE THAN A YEAR. I CALLED FORD TO REPORT THE ISSUE AND MY CONCERN OVER THE ABILITY TO GET MY SON OUT OF THE BACK SEAT IN A CASE OF EMERGENCY. I ASKED THEM TO NOTE A RECALL AND ALL I GOT BACK WAS AN EMAIL STATING THEY WILL NOT COVER THE COST OF THE FIX. THEY NEVER ADDRESSED MY CONCERN ABOUT SAFETY AND THE ABILITY OF THE DOOR TO FUNCTION. THE DOOR HAS NOT EXPERIENCED ANY STRESS AND ONLY NORMAL OPEN AND SHUT. THERE HAS BEEN NO ACCIDENTS BUT THE DOOR KEEPS SLIPPING OUT OF ALIGNMENT. THE VEHICLE WENT INTO THE DEALERSHIP TO BE CORRECTED MARCH 21 AND APRIL 11TH.
Corrective Action:
THE BACK PASSENGER SIDE DOOR KEEPS SLIPPING OUT OF PLACE. THE DOOR HAS DIFFICULTIES OPENING AS IT CATCHES AGAINST THE FRONT PASSENGER SIDE DOOR AND MAKES A SNAPPING SOUND. THE DOOR HAS ALREADY BEEN FIXED TWICE BY THE DEALERSHIP BUT WE WERE INFORMED THAT THIS IS A KNOW PROBLEM WITH THE NEWER VEHICLES AND THEY DIDN'T THINK THIS WOULD BE RESOLVED. MAY LAW ENFORCEMENT VEHICLES HAVE BEEN AT THE SAME DEALERSHIP AND THE LADY WHO WORKS AT FORD SAID THEY HAVE HAD TO FIX A LOT OF VEHICLES WITH THE SAME PROBLEM. THE DEALERSHIP WILL NOT COVER THE COST OF FIXING THE DOOR GOING FORWARD AS WE HAVE HAD THE CAR MORE THAN A YEAR. I CALLED FORD TO REPORT THE ISSUE AND MY CONCERN OVER THE ABILITY TO GET MY SON OUT OF THE BACK SEAT IN A CASE OF EMERGENCY. I ASKED THEM TO NOTE A RECALL AND ALL I GOT BACK WAS AN EMAIL STATING THEY WILL NOT COVER THE COST OF THE FIX. THEY NEVER ADDRESSED MY CONCERN ABOUT SAFETY AND THE ABILITY OF THE DOOR TO FUNCTION. THE DOOR HAS NOT EXPERIENCED ANY STRESS AND ONLY NORMAL OPEN AND SHUT. THERE HAS BEEN NO ACCIDENTS BUT THE DOOR KEEPS SLIPPING OUT OF ALIGNMENT. THE VEHICLE WENT INTO THE DEALERSHIP TO BE CORRECTED MARCH 21 AND APRIL 11TH.
Additional Notes:
THE BACK PASSENGER SIDE DOOR KEEPS SLIPPING OUT OF PLACE. THE DOOR HAS DIFFICULTIES OPENING AS IT CATCHES AGAINST THE FRONT PASSENGER SIDE DOOR AND MAKES A SNAPPING SOUND. THE DOOR HAS ALREADY BEEN FIXED TWICE BY THE DEALERSHIP BUT WE WERE INFORMED THAT THIS IS A KNOW PROBLEM WITH THE NEWER VEHICLES AND THEY DIDN'T THINK THIS WOULD BE RESOLVED. MAY LAW ENFORCEMENT VEHICLES HAVE BEEN AT THE SAME DEALERSHIP AND THE LADY WHO WORKS AT FORD SAID THEY HAVE HAD TO FIX A LOT OF VEHICLES WITH THE SAME PROBLEM. THE DEALERSHIP WILL NOT COVER THE COST OF FIXING THE DOOR GOING FORWARD AS WE HAVE HAD THE CAR MORE THAN A YEAR. I CALLED FORD TO REPORT THE ISSUE AND MY CONCERN OVER THE ABILITY TO GET MY SON OUT OF THE BACK SEAT IN A CASE OF EMERGENCY. I ASKED THEM TO NOTE A RECALL AND ALL I GOT BACK WAS AN EMAIL STATING THEY WILL NOT COVER THE COST OF THE FIX. THEY NEVER ADDRESSED MY CONCERN ABOUT SAFETY AND THE ABILITY OF THE DOOR TO FUNCTION. THE DOOR HAS NOT EXPERIENCED ANY STRESS AND ONLY NORMAL OPEN AND SHUT. THERE HAS BEEN NO ACCIDENTS BUT THE DOOR KEEPS SLIPPING OUT OF ALIGNMENT. THE VEHICLE WENT INTO THE DEALERSHIP TO BE CORRECTED MARCH 21 AND APRIL 11TH.
Mfg Campaign: 11085112
Recall Date: Apr 15, 2018
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ON JULY 27 WHILE DRIVING DOWN THE HWY AT 75 THE CAR SHUT OFF MY WIFE WAS DRIVING AND IT SCARED THE H OUT OF HER AND ME I TOOK IT OUT OF DRIVE AND TRIED TO START IT ,I TRIED THREE TIME FINALLY IT STARTED. NO TROUBLE TILL YESTERDAY AT THE AIRPORT GOING UP THE PARKING RAMP IT QUIT AGAIN I WAS DRIVING I STEPPED ON THE BRAKE CAUSE WE WERE GOING UP HILL AND TRIED TO START IT TOOK THREE TIMES AND IT STARTED UP AGAIN .WE DROVE HOME 100 MILES NO TROUBLE. I AM TAKING IT IN TOMORROW TO THE DEALER. JUST THOUGHT I NEEDED TO TELL SOMEONE. I CASE SOMETHING EVER HAPPENED TO US . CAN YOU PLEASE TELL ME WHAT I CAN DO IF IT HAPPENS AGAIN I AM GONNA SELL THE CAR !!
Corrective Action:
ON JULY 27 WHILE DRIVING DOWN THE HWY AT 75 THE CAR SHUT OFF MY WIFE WAS DRIVING AND IT SCARED THE H OUT OF HER AND ME I TOOK IT OUT OF DRIVE AND TRIED TO START IT ,I TRIED THREE TIME FINALLY IT STARTED. NO TROUBLE TILL YESTERDAY AT THE AIRPORT GOING UP THE PARKING RAMP IT QUIT AGAIN I WAS DRIVING I STEPPED ON THE BRAKE CAUSE WE WERE GOING UP HILL AND TRIED TO START IT TOOK THREE TIMES AND IT STARTED UP AGAIN .WE DROVE HOME 100 MILES NO TROUBLE. I AM TAKING IT IN TOMORROW TO THE DEALER. JUST THOUGHT I NEEDED TO TELL SOMEONE. I CASE SOMETHING EVER HAPPENED TO US . CAN YOU PLEASE TELL ME WHAT I CAN DO IF IT HAPPENS AGAIN I AM GONNA SELL THE CAR !!
Additional Notes:
ON JULY 27 WHILE DRIVING DOWN THE HWY AT 75 THE CAR SHUT OFF MY WIFE WAS DRIVING AND IT SCARED THE H OUT OF HER AND ME I TOOK IT OUT OF DRIVE AND TRIED TO START IT ,I TRIED THREE TIME FINALLY IT STARTED. NO TROUBLE TILL YESTERDAY AT THE AIRPORT GOING UP THE PARKING RAMP IT QUIT AGAIN I WAS DRIVING I STEPPED ON THE BRAKE CAUSE WE WERE GOING UP HILL AND TRIED TO START IT TOOK THREE TIMES AND IT STARTED UP AGAIN .WE DROVE HOME 100 MILES NO TROUBLE. I AM TAKING IT IN TOMORROW TO THE DEALER. JUST THOUGHT I NEEDED TO TELL SOMEONE. I CASE SOMETHING EVER HAPPENED TO US . CAN YOU PLEASE TELL ME WHAT I CAN DO IF IT HAPPENS AGAIN I AM GONNA SELL THE CAR !!
Mfg Campaign: 11013400
Recall Date: Aug 7, 2017
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I TOOK MY CAR INTO THE SERVICE DEPARTMENT DUE TO A STRONG SMELL OF PROPANE/NATURAL GAS. THE SERVICE WRITER INFORMED ME THAT THE SMELL WAS REALLY BAD BUT THAT IT SHOULD BE SAFE TO DRIVE AND THAT SHE COULDN'T GET ME IN UNTIL TUESDAY. I BUCKLED MY 2 YEAR OLD IN THE CAR SEAT AND LEFT THE DEALERSHIP/SERVICE DEPARTMENT. THE SERVICE WRITE STATED THAT THERE WAS A TSB OUT ON THE CAR AND IT COULD BE A POSSIBLE LEAK IN THE PTU. BUT SHOULD BE THAT BIG OF DEAL. WE STARTED TO TRAVEL HOME THE CAR STALLED, ON A HIGHWAY TRAVELING AT ABOUT 60 MILES PER HOUR, AND THERE WAS A LOUD POP, I WAS ON THE PHONE WITH MY SISTER WHO WAS TRAVELING BEHIND US WHO TOLD ME THAT MY CAR WAS ON FIRE AND TO PULL OVER. I STOPPED THE CAR, WHEN I WAS STOPPED THE INTERIOR OF THE CAR FILLED WITH SMOKE I RUSHED TO GET MY CHILD OUT OF THE CAR AND MOVED AWAY FROM THE CAR. I DIDN'T SEE ANY FLAMES JUST A LOT OF SMOKE. I FEEL WE WERE LUCKY BECAUSE MY SISTER WAS ABLE TO INFORM ME IMMEDIATELY THAT THERE WAS SMOKE. I FEEL THAT IF I WOULD HAVE DRIVEN THE CAR MUCH FURTHER THE OUTCOME COULD HAVE BEEN MUCH DIFFERENT.
Corrective Action:
I TOOK MY CAR INTO THE SERVICE DEPARTMENT DUE TO A STRONG SMELL OF PROPANE/NATURAL GAS. THE SERVICE WRITER INFORMED ME THAT THE SMELL WAS REALLY BAD BUT THAT IT SHOULD BE SAFE TO DRIVE AND THAT SHE COULDN'T GET ME IN UNTIL TUESDAY. I BUCKLED MY 2 YEAR OLD IN THE CAR SEAT AND LEFT THE DEALERSHIP/SERVICE DEPARTMENT. THE SERVICE WRITE STATED THAT THERE WAS A TSB OUT ON THE CAR AND IT COULD BE A POSSIBLE LEAK IN THE PTU. BUT SHOULD BE THAT BIG OF DEAL. WE STARTED TO TRAVEL HOME THE CAR STALLED, ON A HIGHWAY TRAVELING AT ABOUT 60 MILES PER HOUR, AND THERE WAS A LOUD POP, I WAS ON THE PHONE WITH MY SISTER WHO WAS TRAVELING BEHIND US WHO TOLD ME THAT MY CAR WAS ON FIRE AND TO PULL OVER. I STOPPED THE CAR, WHEN I WAS STOPPED THE INTERIOR OF THE CAR FILLED WITH SMOKE I RUSHED TO GET MY CHILD OUT OF THE CAR AND MOVED AWAY FROM THE CAR. I DIDN'T SEE ANY FLAMES JUST A LOT OF SMOKE. I FEEL WE WERE LUCKY BECAUSE MY SISTER WAS ABLE TO INFORM ME IMMEDIATELY THAT THERE WAS SMOKE. I FEEL THAT IF I WOULD HAVE DRIVEN THE CAR MUCH FURTHER THE OUTCOME COULD HAVE BEEN MUCH DIFFERENT.
Additional Notes:
I TOOK MY CAR INTO THE SERVICE DEPARTMENT DUE TO A STRONG SMELL OF PROPANE/NATURAL GAS. THE SERVICE WRITER INFORMED ME THAT THE SMELL WAS REALLY BAD BUT THAT IT SHOULD BE SAFE TO DRIVE AND THAT SHE COULDN'T GET ME IN UNTIL TUESDAY. I BUCKLED MY 2 YEAR OLD IN THE CAR SEAT AND LEFT THE DEALERSHIP/SERVICE DEPARTMENT. THE SERVICE WRITE STATED THAT THERE WAS A TSB OUT ON THE CAR AND IT COULD BE A POSSIBLE LEAK IN THE PTU. BUT SHOULD BE THAT BIG OF DEAL. WE STARTED TO TRAVEL HOME THE CAR STALLED, ON A HIGHWAY TRAVELING AT ABOUT 60 MILES PER HOUR, AND THERE WAS A LOUD POP, I WAS ON THE PHONE WITH MY SISTER WHO WAS TRAVELING BEHIND US WHO TOLD ME THAT MY CAR WAS ON FIRE AND TO PULL OVER. I STOPPED THE CAR, WHEN I WAS STOPPED THE INTERIOR OF THE CAR FILLED WITH SMOKE I RUSHED TO GET MY CHILD OUT OF THE CAR AND MOVED AWAY FROM THE CAR. I DIDN'T SEE ANY FLAMES JUST A LOT OF SMOKE. I FEEL WE WERE LUCKY BECAUSE MY SISTER WAS ABLE TO INFORM ME IMMEDIATELY THAT THERE WAS SMOKE. I FEEL THAT IF I WOULD HAVE DRIVEN THE CAR MUCH FURTHER THE OUTCOME COULD HAVE BEEN MUCH DIFFERENT.
Mfg Campaign: 10990946
Recall Date: May 22, 2017
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I TOOK MY CAR INTO THE SERVICE DEPARTMENT DUE TO A STRONG SMELL OF PROPANE/NATURAL GAS. THE SERVICE WRITER INFORMED ME THAT THE SMELL WAS REALLY BAD BUT THAT IT SHOULD BE SAFE TO DRIVE AND THAT SHE COULDN'T GET ME IN UNTIL TUESDAY. I BUCKLED MY 2 YEAR OLD IN THE CAR SEAT AND LEFT THE DEALERSHIP/SERVICE DEPARTMENT. THE SERVICE WRITE STATED THAT THERE WAS A TSB OUT ON THE CAR AND IT COULD BE A POSSIBLE LEAK IN THE PTU. BUT SHOULD BE THAT BIG OF DEAL. WE STARTED TO TRAVEL HOME THE CAR STALLED, ON A HIGHWAY TRAVELING AT ABOUT 60 MILES PER HOUR, AND THERE WAS A LOUD POP, I WAS ON THE PHONE WITH MY SISTER WHO WAS TRAVELING BEHIND US WHO TOLD ME THAT MY CAR WAS ON FIRE AND TO PULL OVER. I STOPPED THE CAR, WHEN I WAS STOPPED THE INTERIOR OF THE CAR FILLED WITH SMOKE I RUSHED TO GET MY CHILD OUT OF THE CAR AND MOVED AWAY FROM THE CAR. I DIDN'T SEE ANY FLAMES JUST A LOT OF SMOKE. I FEEL WE WERE LUCKY BECAUSE MY SISTER WAS ABLE TO INFORM ME IMMEDIATELY THAT THERE WAS SMOKE. I FEEL THAT IF I WOULD HAVE DRIVEN THE CAR MUCH FURTHER THE OUTCOME COULD HAVE BEEN MUCH DIFFERENT.
Corrective Action:
I TOOK MY CAR INTO THE SERVICE DEPARTMENT DUE TO A STRONG SMELL OF PROPANE/NATURAL GAS. THE SERVICE WRITER INFORMED ME THAT THE SMELL WAS REALLY BAD BUT THAT IT SHOULD BE SAFE TO DRIVE AND THAT SHE COULDN'T GET ME IN UNTIL TUESDAY. I BUCKLED MY 2 YEAR OLD IN THE CAR SEAT AND LEFT THE DEALERSHIP/SERVICE DEPARTMENT. THE SERVICE WRITE STATED THAT THERE WAS A TSB OUT ON THE CAR AND IT COULD BE A POSSIBLE LEAK IN THE PTU. BUT SHOULD BE THAT BIG OF DEAL. WE STARTED TO TRAVEL HOME THE CAR STALLED, ON A HIGHWAY TRAVELING AT ABOUT 60 MILES PER HOUR, AND THERE WAS A LOUD POP, I WAS ON THE PHONE WITH MY SISTER WHO WAS TRAVELING BEHIND US WHO TOLD ME THAT MY CAR WAS ON FIRE AND TO PULL OVER. I STOPPED THE CAR, WHEN I WAS STOPPED THE INTERIOR OF THE CAR FILLED WITH SMOKE I RUSHED TO GET MY CHILD OUT OF THE CAR AND MOVED AWAY FROM THE CAR. I DIDN'T SEE ANY FLAMES JUST A LOT OF SMOKE. I FEEL WE WERE LUCKY BECAUSE MY SISTER WAS ABLE TO INFORM ME IMMEDIATELY THAT THERE WAS SMOKE. I FEEL THAT IF I WOULD HAVE DRIVEN THE CAR MUCH FURTHER THE OUTCOME COULD HAVE BEEN MUCH DIFFERENT.
Additional Notes:
I TOOK MY CAR INTO THE SERVICE DEPARTMENT DUE TO A STRONG SMELL OF PROPANE/NATURAL GAS. THE SERVICE WRITER INFORMED ME THAT THE SMELL WAS REALLY BAD BUT THAT IT SHOULD BE SAFE TO DRIVE AND THAT SHE COULDN'T GET ME IN UNTIL TUESDAY. I BUCKLED MY 2 YEAR OLD IN THE CAR SEAT AND LEFT THE DEALERSHIP/SERVICE DEPARTMENT. THE SERVICE WRITE STATED THAT THERE WAS A TSB OUT ON THE CAR AND IT COULD BE A POSSIBLE LEAK IN THE PTU. BUT SHOULD BE THAT BIG OF DEAL. WE STARTED TO TRAVEL HOME THE CAR STALLED, ON A HIGHWAY TRAVELING AT ABOUT 60 MILES PER HOUR, AND THERE WAS A LOUD POP, I WAS ON THE PHONE WITH MY SISTER WHO WAS TRAVELING BEHIND US WHO TOLD ME THAT MY CAR WAS ON FIRE AND TO PULL OVER. I STOPPED THE CAR, WHEN I WAS STOPPED THE INTERIOR OF THE CAR FILLED WITH SMOKE I RUSHED TO GET MY CHILD OUT OF THE CAR AND MOVED AWAY FROM THE CAR. I DIDN'T SEE ANY FLAMES JUST A LOT OF SMOKE. I FEEL WE WERE LUCKY BECAUSE MY SISTER WAS ABLE TO INFORM ME IMMEDIATELY THAT THERE WAS SMOKE. I FEEL THAT IF I WOULD HAVE DRIVEN THE CAR MUCH FURTHER THE OUTCOME COULD HAVE BEEN MUCH DIFFERENT.
Mfg Campaign: 10990946
Recall Date: May 22, 2017
Ford Motor Company
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
THE HEADLIGHTS ARE DESIGNED SUCH THAT YOU CANNOT SEE CORNERS WHEN MAKING TURNS. I BELIEVE THIS IS INCREDIBLY DANGEROUS. WHEN DRIVING ON DARK ROADS, YOU TRULY CANNOT SEE WHAT YOU ARE TURNING INTO UNTIL YOU MAKE THE TURN. THIS WAS DISCUSSED WITH THE DEALER AND IT APPEARS THE DEALER AND FORD ARE AWARE OF THE ISSUE AND HAVE REDESIGN HEADLIGHTS FOR SOME OF THE VEHICLES THAT HAVE THIS ISSUE. HOWEVER, IT IS MY UNDERSTANDING THAT THEY HAVE NO INTENTIONS OF CORRECT THIS ON CARS ALREADY ON THE ROAD. *TR
Corrective Action:
THE HEADLIGHTS ARE DESIGNED SUCH THAT YOU CANNOT SEE CORNERS WHEN MAKING TURNS. I BELIEVE THIS IS INCREDIBLY DANGEROUS. WHEN DRIVING ON DARK ROADS, YOU TRULY CANNOT SEE WHAT YOU ARE TURNING INTO UNTIL YOU MAKE THE TURN. THIS WAS DISCUSSED WITH THE DEALER AND IT APPEARS THE DEALER AND FORD ARE AWARE OF THE ISSUE AND HAVE REDESIGN HEADLIGHTS FOR SOME OF THE VEHICLES THAT HAVE THIS ISSUE. HOWEVER, IT IS MY UNDERSTANDING THAT THEY HAVE NO INTENTIONS OF CORRECT THIS ON CARS ALREADY ON THE ROAD. *TR
Additional Notes:
THE HEADLIGHTS ARE DESIGNED SUCH THAT YOU CANNOT SEE CORNERS WHEN MAKING TURNS. I BELIEVE THIS IS INCREDIBLY DANGEROUS. WHEN DRIVING ON DARK ROADS, YOU TRULY CANNOT SEE WHAT YOU ARE TURNING INTO UNTIL YOU MAKE THE TURN. THIS WAS DISCUSSED WITH THE DEALER AND IT APPEARS THE DEALER AND FORD ARE AWARE OF THE ISSUE AND HAVE REDESIGN HEADLIGHTS FOR SOME OF THE VEHICLES THAT HAVE THIS ISSUE. HOWEVER, IT IS MY UNDERSTANDING THAT THEY HAVE NO INTENTIONS OF CORRECT THIS ON CARS ALREADY ON THE ROAD. *TR
Mfg Campaign: 10928693
Recall Date: Nov 30, 2016
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