Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S04
Recall Date: Feb 10, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017-2018 Ford Taurus vehicles equipped with mechanical key ignition systems. The keys for these vehicles may be able to be removed from the ignition when transmission is not in the PARK position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18C02
Recall Date: Mar 1, 2018
Consumer Complaints
33 ComplaintsFord Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Taurus. The contact stated that while his wife was operating the vehicle, the check engine warning light illuminated and the message "Engine Overheated" was displayed. The contact inspected the vehicle and determined that the water pump had failed and needed to be replaced. The local dealer and manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 108,000.
Corrective Action:
The contact owns a 2018 Ford Taurus. The contact stated that while his wife was operating the vehicle, the check engine warning light illuminated and the message "Engine Overheated" was displayed. The contact inspected the vehicle and determined that the water pump had failed and needed to be replaced. The local dealer and manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 108,000.
Additional Notes:
The contact owns a 2018 Ford Taurus. The contact stated that while his wife was operating the vehicle, the check engine warning light illuminated and the message "Engine Overheated" was displayed. The contact inspected the vehicle and determined that the water pump had failed and needed to be replaced. The local dealer and manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 108,000.
Mfg Campaign: 11668811
Recall Date: Jun 24, 2025
Ford Motor Company
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2018 Ford Taurus. The contact stated that while in reverse(R), the back over prevention camera displayed an upside-down image or a blank image. The vehicle was taken to a dealer where the contact was provided an estimate for a diagnostic test. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 25V315000 (Back Over Prevention); however, the vehicle was not included in the recall. The vehicle was not repaired. The manufacturer was made aware of the failure but offered no assistance and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 52,000.
Corrective Action:
The contact owns a 2018 Ford Taurus. The contact stated that while in reverse(R), the back over prevention camera displayed an upside-down image or a blank image. The vehicle was taken to a dealer where the contact was provided an estimate for a diagnostic test. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 25V315000 (Back Over Prevention); however, the vehicle was not included in the recall. The vehicle was not repaired. The manufacturer was made aware of the failure but offered no assistance and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 52,000.
Additional Notes:
The contact owns a 2018 Ford Taurus. The contact stated that while in reverse(R), the back over prevention camera displayed an upside-down image or a blank image. The vehicle was taken to a dealer where the contact was provided an estimate for a diagnostic test. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 25V315000 (Back Over Prevention); however, the vehicle was not included in the recall. The vehicle was not repaired. The manufacturer was made aware of the failure but offered no assistance and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 52,000.
Mfg Campaign: 11664770
Recall Date: Jun 4, 2025
Ford Motor Company
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
The contact owns a 2018 Ford Taurus. The contact stated that while reversing, the rearview camera displayed an upside down or blank image. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 25V315000 (Back Over Prevention); however, the model and VIN were not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.
Corrective Action:
The contact owns a 2018 Ford Taurus. The contact stated that while reversing, the rearview camera displayed an upside down or blank image. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 25V315000 (Back Over Prevention); however, the model and VIN were not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.
Additional Notes:
The contact owns a 2018 Ford Taurus. The contact stated that while reversing, the rearview camera displayed an upside down or blank image. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 25V315000 (Back Over Prevention); however, the model and VIN were not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.
Mfg Campaign: 11664262
Recall Date: Jun 2, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Taurus. The contact stated upon approaching the vehicle, there was an excessive coolant leak underneath the vehicle. The contact stated that the coolant reservoir was draining abnormally fast. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who determined that the water pump was leaking. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 99,500.
Corrective Action:
The contact owns a 2018 Ford Taurus. The contact stated upon approaching the vehicle, there was an excessive coolant leak underneath the vehicle. The contact stated that the coolant reservoir was draining abnormally fast. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who determined that the water pump was leaking. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 99,500.
Additional Notes:
The contact owns a 2018 Ford Taurus. The contact stated upon approaching the vehicle, there was an excessive coolant leak underneath the vehicle. The contact stated that the coolant reservoir was draining abnormally fast. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who determined that the water pump was leaking. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 99,500.
Mfg Campaign: 11641152
Recall Date: Feb 6, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Ford Taurus. The contact stated while driving at approximately 45 MPH, the message "Transmission not in Park(P)" was displayed and the vehicle stalled. The contact was able to pull over and restart the vehicle. The contact stated that the vehicle returned to operating normally. The contact stated that the vehicle was taken to a local dealer. The dealer was unable to diagnose the vehicle because the message was no longer displayed. The vehicle was not repaired. The contact stated that the failure reoccurred, and the vehicle was returned to the same dealer. The dealer was unable to diagnose the vehicle or duplicate the failure. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 85,000.
Corrective Action:
The contact owns a 2018 Ford Taurus. The contact stated while driving at approximately 45 MPH, the message "Transmission not in Park(P)" was displayed and the vehicle stalled. The contact was able to pull over and restart the vehicle. The contact stated that the vehicle returned to operating normally. The contact stated that the vehicle was taken to a local dealer. The dealer was unable to diagnose the vehicle because the message was no longer displayed. The vehicle was not repaired. The contact stated that the failure reoccurred, and the vehicle was returned to the same dealer. The dealer was unable to diagnose the vehicle or duplicate the failure. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 85,000.
Additional Notes:
The contact owns a 2018 Ford Taurus. The contact stated while driving at approximately 45 MPH, the message "Transmission not in Park(P)" was displayed and the vehicle stalled. The contact was able to pull over and restart the vehicle. The contact stated that the vehicle returned to operating normally. The contact stated that the vehicle was taken to a local dealer. The dealer was unable to diagnose the vehicle because the message was no longer displayed. The vehicle was not repaired. The contact stated that the failure reoccurred, and the vehicle was returned to the same dealer. The dealer was unable to diagnose the vehicle or duplicate the failure. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 85,000.
Mfg Campaign: 11640297
Recall Date: Feb 3, 2025
Ford Motor Company
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
The backup camera on my vehicle does not work. The screen is all white which prevents me from seeing behind the car. Ford had a recall for the same problem on other car models but not for the 2018 Taurus.
Corrective Action:
The backup camera on my vehicle does not work. The screen is all white which prevents me from seeing behind the car. Ford had a recall for the same problem on other car models but not for the 2018 Taurus.
Additional Notes:
The backup camera on my vehicle does not work. The screen is all white which prevents me from seeing behind the car. Ford had a recall for the same problem on other car models but not for the 2018 Taurus.
Mfg Campaign: 11634026
Recall Date: Jan 4, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
This 2018 Ford Taurus had a water pump fail. This vehicle has a water pump inside the engine instead of attached to the outside of the engine like usual. When it fails, coolant fluid gets inside of the engine and ruins it. Normally, when a water pump fails, coolant would leak but not inside of the engine. This is a design flaw. This 2018 Taurus was bought new and maintained with excellence at Ford dealerships. This is a loss of worth of $6000 to me. The dealership states it would cost $10000 to replace the engine so it is not worth fixing. We will be getting rid of it so there will be nothing available for inspection especially since you would have to take the engine apart to get at it. Safety was not a concern. I am reporting this to you at the suggestion of Ford Customer Relations. Interestingly, today the service advisor at the dealership said he had 2 other Tauruses at the dealership at this same time with the same water pump failure/engine destruction. It seems unlikely that this is a coincidence. There should be a recall so that others do not suffer. A warning light did come on. AAA was called and the vehicle was towed to the dealership.
Corrective Action:
This 2018 Ford Taurus had a water pump fail. This vehicle has a water pump inside the engine instead of attached to the outside of the engine like usual. When it fails, coolant fluid gets inside of the engine and ruins it. Normally, when a water pump fails, coolant would leak but not inside of the engine. This is a design flaw. This 2018 Taurus was bought new and maintained with excellence at Ford dealerships. This is a loss of worth of $6000 to me. The dealership states it would cost $10000 to replace the engine so it is not worth fixing. We will be getting rid of it so there will be nothing available for inspection especially since you would have to take the engine apart to get at it. Safety was not a concern. I am reporting this to you at the suggestion of Ford Customer Relations. Interestingly, today the service advisor at the dealership said he had 2 other Tauruses at the dealership at this same time with the same water pump failure/engine destruction. It seems unlikely that this is a coincidence. There should be a recall so that others do not suffer. A warning light did come on. AAA was called and the vehicle was towed to the dealership.
Additional Notes:
This 2018 Ford Taurus had a water pump fail. This vehicle has a water pump inside the engine instead of attached to the outside of the engine like usual. When it fails, coolant fluid gets inside of the engine and ruins it. Normally, when a water pump fails, coolant would leak but not inside of the engine. This is a design flaw. This 2018 Taurus was bought new and maintained with excellence at Ford dealerships. This is a loss of worth of $6000 to me. The dealership states it would cost $10000 to replace the engine so it is not worth fixing. We will be getting rid of it so there will be nothing available for inspection especially since you would have to take the engine apart to get at it. Safety was not a concern. I am reporting this to you at the suggestion of Ford Customer Relations. Interestingly, today the service advisor at the dealership said he had 2 other Tauruses at the dealership at this same time with the same water pump failure/engine destruction. It seems unlikely that this is a coincidence. There should be a recall so that others do not suffer. A warning light did come on. AAA was called and the vehicle was towed to the dealership.
Mfg Campaign: 11630194
Recall Date: Dec 11, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
This 2018 Ford Taurus had a water pump fail. This vehicle has a water pump inside the engine instead of attached to the outside of the engine like usual. When it fails, coolant fluid gets inside of the engine and ruins it. Normally, when a water pump fails, coolant would leak but not inside of the engine. This is a design flaw. This 2018 Taurus was bought new and maintained with excellence at Ford dealerships. This is a loss of worth of $6000 to me. The dealership states it would cost $10000 to replace the engine so it is not worth fixing. We will be getting rid of it so there will be nothing available for inspection especially since you would have to take the engine apart to get at it. Safety was not a concern. I am reporting this to you at the suggestion of Ford Customer Relations. Interestingly, today the service advisor at the dealership said he had 2 other Tauruses at the dealership at this same time with the same water pump failure/engine destruction. It seems unlikely that this is a coincidence. There should be a recall so that others do not suffer. A warning light did come on. AAA was called and the vehicle was towed to the dealership.
Corrective Action:
This 2018 Ford Taurus had a water pump fail. This vehicle has a water pump inside the engine instead of attached to the outside of the engine like usual. When it fails, coolant fluid gets inside of the engine and ruins it. Normally, when a water pump fails, coolant would leak but not inside of the engine. This is a design flaw. This 2018 Taurus was bought new and maintained with excellence at Ford dealerships. This is a loss of worth of $6000 to me. The dealership states it would cost $10000 to replace the engine so it is not worth fixing. We will be getting rid of it so there will be nothing available for inspection especially since you would have to take the engine apart to get at it. Safety was not a concern. I am reporting this to you at the suggestion of Ford Customer Relations. Interestingly, today the service advisor at the dealership said he had 2 other Tauruses at the dealership at this same time with the same water pump failure/engine destruction. It seems unlikely that this is a coincidence. There should be a recall so that others do not suffer. A warning light did come on. AAA was called and the vehicle was towed to the dealership.
Additional Notes:
This 2018 Ford Taurus had a water pump fail. This vehicle has a water pump inside the engine instead of attached to the outside of the engine like usual. When it fails, coolant fluid gets inside of the engine and ruins it. Normally, when a water pump fails, coolant would leak but not inside of the engine. This is a design flaw. This 2018 Taurus was bought new and maintained with excellence at Ford dealerships. This is a loss of worth of $6000 to me. The dealership states it would cost $10000 to replace the engine so it is not worth fixing. We will be getting rid of it so there will be nothing available for inspection especially since you would have to take the engine apart to get at it. Safety was not a concern. I am reporting this to you at the suggestion of Ford Customer Relations. Interestingly, today the service advisor at the dealership said he had 2 other Tauruses at the dealership at this same time with the same water pump failure/engine destruction. It seems unlikely that this is a coincidence. There should be a recall so that others do not suffer. A warning light did come on. AAA was called and the vehicle was towed to the dealership.
Mfg Campaign: 11630194
Recall Date: Dec 11, 2024
Ford Motor Company
Defect Description:
SUSPENSION
Potential Consequences:
The contact owns a 2018 Ford Taurus. The contact stated while driving at an undisclosed speed, the rear end of the vehicle shifted while depressing the brake pedal hard. No warning light was illuminated. The vehicle was taken to a local mechanic who informed the contact there was a recall for the failure. The contact called the dealer however, the dealer informed the contact that the vehicle was not part of the recall. The vehicle was not repaired due to cost. The contact referenced NHTSA Campaign Number: 20V072000 (Suspension) as a possible solution however, the VIN was not included in the recall. The manufacturer was notified of the failure. The failure mileage was approximately 100,000.
Corrective Action:
The contact owns a 2018 Ford Taurus. The contact stated while driving at an undisclosed speed, the rear end of the vehicle shifted while depressing the brake pedal hard. No warning light was illuminated. The vehicle was taken to a local mechanic who informed the contact there was a recall for the failure. The contact called the dealer however, the dealer informed the contact that the vehicle was not part of the recall. The vehicle was not repaired due to cost. The contact referenced NHTSA Campaign Number: 20V072000 (Suspension) as a possible solution however, the VIN was not included in the recall. The manufacturer was notified of the failure. The failure mileage was approximately 100,000.
Additional Notes:
The contact owns a 2018 Ford Taurus. The contact stated while driving at an undisclosed speed, the rear end of the vehicle shifted while depressing the brake pedal hard. No warning light was illuminated. The vehicle was taken to a local mechanic who informed the contact there was a recall for the failure. The contact called the dealer however, the dealer informed the contact that the vehicle was not part of the recall. The vehicle was not repaired due to cost. The contact referenced NHTSA Campaign Number: 20V072000 (Suspension) as a possible solution however, the VIN was not included in the recall. The manufacturer was notified of the failure. The failure mileage was approximately 100,000.
Mfg Campaign: 11571849
Recall Date: Feb 14, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
After exiting thruway after driving 10-15 minutes, car shuts off at a stop sign/traffic light. notice on screen right hand side state transmission not in park. I put car into park then restart vehicle. This has happened three times in last 6 months. Taken to dealer and they cannot reproduce problem or when scanned, no problem shows up.
Corrective Action:
After exiting thruway after driving 10-15 minutes, car shuts off at a stop sign/traffic light. notice on screen right hand side state transmission not in park. I put car into park then restart vehicle. This has happened three times in last 6 months. Taken to dealer and they cannot reproduce problem or when scanned, no problem shows up.
Additional Notes:
After exiting thruway after driving 10-15 minutes, car shuts off at a stop sign/traffic light. notice on screen right hand side state transmission not in park. I put car into park then restart vehicle. This has happened three times in last 6 months. Taken to dealer and they cannot reproduce problem or when scanned, no problem shows up.
Mfg Campaign: 11557073
Recall Date: Nov 27, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
After exiting thruway after driving 10-15 minutes, car shuts off at a stop sign/traffic light. notice on screen right hand side state transmission not in park. I put car into park then restart vehicle. This has happened three times in last 6 months. Taken to dealer and they cannot reproduce problem or when scanned, no problem shows up.
Corrective Action:
After exiting thruway after driving 10-15 minutes, car shuts off at a stop sign/traffic light. notice on screen right hand side state transmission not in park. I put car into park then restart vehicle. This has happened three times in last 6 months. Taken to dealer and they cannot reproduce problem or when scanned, no problem shows up.
Additional Notes:
After exiting thruway after driving 10-15 minutes, car shuts off at a stop sign/traffic light. notice on screen right hand side state transmission not in park. I put car into park then restart vehicle. This has happened three times in last 6 months. Taken to dealer and they cannot reproduce problem or when scanned, no problem shows up.
Mfg Campaign: 11557073
Recall Date: Nov 27, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Ford Taurus. The contact stated that while driving up a ramp at 65 mph, the transmission, brakes, steering, and engine became inoperable, and the vehicle shut down and crashed into the side railing. The vehicle tipped on its side. There were no warning lights illuminated. The child passenger who was using a car seat positioned in the rear passenger seat sustained injuries that left the occupant in a coma, and medical attention was provided. The other occupants in the driver and passenger front seats and the occupant in the driver's rear seat sustained minor cuts but medical attention was not provided. There was no reported fire, police report, or air bag deployment. The vehicle was towed to a junkyard. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was called but the contact was unable to notify them about the failure. The failure mileage was approximately 155,498.
Corrective Action:
The contact owns a 2018 Ford Taurus. The contact stated that while driving up a ramp at 65 mph, the transmission, brakes, steering, and engine became inoperable, and the vehicle shut down and crashed into the side railing. The vehicle tipped on its side. There were no warning lights illuminated. The child passenger who was using a car seat positioned in the rear passenger seat sustained injuries that left the occupant in a coma, and medical attention was provided. The other occupants in the driver and passenger front seats and the occupant in the driver's rear seat sustained minor cuts but medical attention was not provided. There was no reported fire, police report, or air bag deployment. The vehicle was towed to a junkyard. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was called but the contact was unable to notify them about the failure. The failure mileage was approximately 155,498.
Additional Notes:
The contact owns a 2018 Ford Taurus. The contact stated that while driving up a ramp at 65 mph, the transmission, brakes, steering, and engine became inoperable, and the vehicle shut down and crashed into the side railing. The vehicle tipped on its side. There were no warning lights illuminated. The child passenger who was using a car seat positioned in the rear passenger seat sustained injuries that left the occupant in a coma, and medical attention was provided. The other occupants in the driver and passenger front seats and the occupant in the driver's rear seat sustained minor cuts but medical attention was not provided. There was no reported fire, police report, or air bag deployment. The vehicle was towed to a junkyard. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was called but the contact was unable to notify them about the failure. The failure mileage was approximately 155,498.
Mfg Campaign: 11556686
Recall Date: Nov 24, 2023
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2018 Ford Taurus. The contact stated that while driving up a ramp at 65 mph, the transmission, brakes, steering, and engine became inoperable, and the vehicle shut down and crashed into the side railing. The vehicle tipped on its side. There were no warning lights illuminated. The child passenger who was using a car seat positioned in the rear passenger seat sustained injuries that left the occupant in a coma, and medical attention was provided. The other occupants in the driver and passenger front seats and the occupant in the driver's rear seat sustained minor cuts but medical attention was not provided. There was no reported fire, police report, or air bag deployment. The vehicle was towed to a junkyard. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was called but the contact was unable to notify them about the failure. The failure mileage was approximately 155,498.
Corrective Action:
The contact owns a 2018 Ford Taurus. The contact stated that while driving up a ramp at 65 mph, the transmission, brakes, steering, and engine became inoperable, and the vehicle shut down and crashed into the side railing. The vehicle tipped on its side. There were no warning lights illuminated. The child passenger who was using a car seat positioned in the rear passenger seat sustained injuries that left the occupant in a coma, and medical attention was provided. The other occupants in the driver and passenger front seats and the occupant in the driver's rear seat sustained minor cuts but medical attention was not provided. There was no reported fire, police report, or air bag deployment. The vehicle was towed to a junkyard. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was called but the contact was unable to notify them about the failure. The failure mileage was approximately 155,498.
Additional Notes:
The contact owns a 2018 Ford Taurus. The contact stated that while driving up a ramp at 65 mph, the transmission, brakes, steering, and engine became inoperable, and the vehicle shut down and crashed into the side railing. The vehicle tipped on its side. There were no warning lights illuminated. The child passenger who was using a car seat positioned in the rear passenger seat sustained injuries that left the occupant in a coma, and medical attention was provided. The other occupants in the driver and passenger front seats and the occupant in the driver's rear seat sustained minor cuts but medical attention was not provided. There was no reported fire, police report, or air bag deployment. The vehicle was towed to a junkyard. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was called but the contact was unable to notify them about the failure. The failure mileage was approximately 155,498.
Mfg Campaign: 11556686
Recall Date: Nov 24, 2023
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2018 Ford Taurus. The contact stated that while driving up a ramp at 65 mph, the transmission, brakes, steering, and engine became inoperable, and the vehicle shut down and crashed into the side railing. The vehicle tipped on its side. There were no warning lights illuminated. The child passenger who was using a car seat positioned in the rear passenger seat sustained injuries that left the occupant in a coma, and medical attention was provided. The other occupants in the driver and passenger front seats and the occupant in the driver's rear seat sustained minor cuts but medical attention was not provided. There was no reported fire, police report, or air bag deployment. The vehicle was towed to a junkyard. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was called but the contact was unable to notify them about the failure. The failure mileage was approximately 155,498.
Corrective Action:
The contact owns a 2018 Ford Taurus. The contact stated that while driving up a ramp at 65 mph, the transmission, brakes, steering, and engine became inoperable, and the vehicle shut down and crashed into the side railing. The vehicle tipped on its side. There were no warning lights illuminated. The child passenger who was using a car seat positioned in the rear passenger seat sustained injuries that left the occupant in a coma, and medical attention was provided. The other occupants in the driver and passenger front seats and the occupant in the driver's rear seat sustained minor cuts but medical attention was not provided. There was no reported fire, police report, or air bag deployment. The vehicle was towed to a junkyard. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was called but the contact was unable to notify them about the failure. The failure mileage was approximately 155,498.
Additional Notes:
The contact owns a 2018 Ford Taurus. The contact stated that while driving up a ramp at 65 mph, the transmission, brakes, steering, and engine became inoperable, and the vehicle shut down and crashed into the side railing. The vehicle tipped on its side. There were no warning lights illuminated. The child passenger who was using a car seat positioned in the rear passenger seat sustained injuries that left the occupant in a coma, and medical attention was provided. The other occupants in the driver and passenger front seats and the occupant in the driver's rear seat sustained minor cuts but medical attention was not provided. There was no reported fire, police report, or air bag deployment. The vehicle was towed to a junkyard. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was called but the contact was unable to notify them about the failure. The failure mileage was approximately 155,498.
Mfg Campaign: 11556686
Recall Date: Nov 24, 2023
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The apim has failed on my car. The dealer has confirmed that. The media console that controls heat/air, radio, rearview camera and car settings has failed. I can not use my rear view camera. It just seemed to fail randomly. One day the screen just shut off while driving.
Corrective Action:
The apim has failed on my car. The dealer has confirmed that. The media console that controls heat/air, radio, rearview camera and car settings has failed. I can not use my rear view camera. It just seemed to fail randomly. One day the screen just shut off while driving.
Additional Notes:
The apim has failed on my car. The dealer has confirmed that. The media console that controls heat/air, radio, rearview camera and car settings has failed. I can not use my rear view camera. It just seemed to fail randomly. One day the screen just shut off while driving.
Mfg Campaign: 11524933
Recall Date: Jun 1, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The apim has failed on my car. The dealer has confirmed that. The media console that controls heat/air, radio, rearview camera and car settings has failed. I can not use my rear view camera. It just seemed to fail randomly. One day the screen just shut off while driving.
Corrective Action:
The apim has failed on my car. The dealer has confirmed that. The media console that controls heat/air, radio, rearview camera and car settings has failed. I can not use my rear view camera. It just seemed to fail randomly. One day the screen just shut off while driving.
Additional Notes:
The apim has failed on my car. The dealer has confirmed that. The media console that controls heat/air, radio, rearview camera and car settings has failed. I can not use my rear view camera. It just seemed to fail randomly. One day the screen just shut off while driving.
Mfg Campaign: 11524933
Recall Date: Jun 1, 2023
Ford Motor Company
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
The apim has failed on my car. The dealer has confirmed that. The media console that controls heat/air, radio, rearview camera and car settings has failed. I can not use my rear view camera. It just seemed to fail randomly. One day the screen just shut off while driving.
Corrective Action:
The apim has failed on my car. The dealer has confirmed that. The media console that controls heat/air, radio, rearview camera and car settings has failed. I can not use my rear view camera. It just seemed to fail randomly. One day the screen just shut off while driving.
Additional Notes:
The apim has failed on my car. The dealer has confirmed that. The media console that controls heat/air, radio, rearview camera and car settings has failed. I can not use my rear view camera. It just seemed to fail randomly. One day the screen just shut off while driving.
Mfg Campaign: 11524933
Recall Date: Jun 1, 2023
Ford Motor Company
Defect Description:
SUSPENSION
Potential Consequences:
The contact owns a 2018 Ford Taurus. The contact stated that while having a routine oil change at the local dealer, she was informed that the driver’s and passenger’s side rear toe links needed to be replaced. There were no warning lights illuminated. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The manufacturer referred her to the NHTSA Hotline for assistance. The contact stated that the failure was related to NHTSA Campaign Number: 20V072000 (Suspension). The approximate failure mileage was 17,500.
Corrective Action:
The contact owns a 2018 Ford Taurus. The contact stated that while having a routine oil change at the local dealer, she was informed that the driver’s and passenger’s side rear toe links needed to be replaced. There were no warning lights illuminated. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The manufacturer referred her to the NHTSA Hotline for assistance. The contact stated that the failure was related to NHTSA Campaign Number: 20V072000 (Suspension). The approximate failure mileage was 17,500.
Additional Notes:
The contact owns a 2018 Ford Taurus. The contact stated that while having a routine oil change at the local dealer, she was informed that the driver’s and passenger’s side rear toe links needed to be replaced. There were no warning lights illuminated. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The manufacturer referred her to the NHTSA Hotline for assistance. The contact stated that the failure was related to NHTSA Campaign Number: 20V072000 (Suspension). The approximate failure mileage was 17,500.
Mfg Campaign: 11500072
Recall Date: Jan 4, 2023
Ford Motor Company
Defect Description:
SUSPENSION
Potential Consequences:
Rear adjustable lataral arm and ball joint (RH) on rear wheel broke, while driving spun car in the road. Had to replace part and take vehicle to Ford dealership to get car allined and have car inspected for other damage. Purchased from Oreilly Auto Parts. Part number 2CB40582 $103.99. Precision Lateral Arm and Joint. Took vehicle to Vallery Ford Waverly Ohio. for allinment $90.04 on 08/18/2022. 2018 Ford Taurus SEL. 72715 miles.
Corrective Action:
Rear adjustable lataral arm and ball joint (RH) on rear wheel broke, while driving spun car in the road. Had to replace part and take vehicle to Ford dealership to get car allined and have car inspected for other damage. Purchased from Oreilly Auto Parts. Part number 2CB40582 $103.99. Precision Lateral Arm and Joint. Took vehicle to Vallery Ford Waverly Ohio. for allinment $90.04 on 08/18/2022. 2018 Ford Taurus SEL. 72715 miles.
Additional Notes:
Rear adjustable lataral arm and ball joint (RH) on rear wheel broke, while driving spun car in the road. Had to replace part and take vehicle to Ford dealership to get car allined and have car inspected for other damage. Purchased from Oreilly Auto Parts. Part number 2CB40582 $103.99. Precision Lateral Arm and Joint. Took vehicle to Vallery Ford Waverly Ohio. for allinment $90.04 on 08/18/2022. 2018 Ford Taurus SEL. 72715 miles.
Mfg Campaign: 11489257
Recall Date: Oct 14, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Ford Taurus. The contact stated while reversing from a parking spot, the vehicle began to jerk and hesitate. The contact stated no warning light was illuminated. The contact was able to drive to her destination. The contact continued to experience the failure. The contact took the vehicle to the local dealer and made them aware of the failure. The vehicle was not repaired. The manufacturer had been informed of the failure and associated the failure with NHTSA Campaign Number: 22V413000 (Power Train) however, the VIN was not covered under recall or warranty. The failure mileage was unknown.
Corrective Action:
The contact owns a 2018 Ford Taurus. The contact stated while reversing from a parking spot, the vehicle began to jerk and hesitate. The contact stated no warning light was illuminated. The contact was able to drive to her destination. The contact continued to experience the failure. The contact took the vehicle to the local dealer and made them aware of the failure. The vehicle was not repaired. The manufacturer had been informed of the failure and associated the failure with NHTSA Campaign Number: 22V413000 (Power Train) however, the VIN was not covered under recall or warranty. The failure mileage was unknown.
Additional Notes:
The contact owns a 2018 Ford Taurus. The contact stated while reversing from a parking spot, the vehicle began to jerk and hesitate. The contact stated no warning light was illuminated. The contact was able to drive to her destination. The contact continued to experience the failure. The contact took the vehicle to the local dealer and made them aware of the failure. The vehicle was not repaired. The manufacturer had been informed of the failure and associated the failure with NHTSA Campaign Number: 22V413000 (Power Train) however, the VIN was not covered under recall or warranty. The failure mileage was unknown.
Mfg Campaign: 11487672
Recall Date: Oct 3, 2022
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury