Complaints & Recalls
Official Safety Recalls - Important!
37 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2014-2016 Transit Connect vehicles. The front door latch pawl may crack and prevent the door from latching.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S36
Recall Date: Jul 21, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016 and 2020 Transit Connect vehicles. The front windshield may have been manufactured with inadequate adhesion to the vehicle body structure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S20
Recall Date: Mar 25, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21S24
Recall Date: May 24, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S30
Recall Date: Jun 8, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2017 Transit Connect vehicles. The front driver and/or passenger seat belt pretensioner initiators could contain an improper generant mix ratio that may prevent the seat belt pretensioners from deploying in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S25
Recall Date: May 27, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2014-2017 Transit Connect vehicles equipped with a Panoramic Fixed-Glass Vista roof. An improper bond may exist between the panoramic roof and the vehicle body and may result in wind noise, water leak, and in some cases, separation from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S22
Recall Date: May 8, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16S30
Recall Date: Sep 6, 2016
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2016 Transit Connect vehicles manufactured February 22, 2016, through June 16, 2016. The brake Hydraulic Control Unit (HCU) pump may be contaminated with metallic debris. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C10
Recall Date: Jun 29, 2016
Consumer Complaints
132 ComplaintsFord Motor Company
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
The contact owns a 2016 Ford Transit Connect. The contact stated that while driving at various speeds, the rear sliding door failed to remain securely closed. The local dealer was contacted; however, the contact was advised that the failure was not related to a recall. The vehicle was not repaired. The contact related to the failure to NHTSA Campaign Number: 23V502000 (Latches/Locks/Linkages). The manufacturer was made aware of the failure. The failure mileage was approximately 80,000.
Corrective Action:
The contact owns a 2016 Ford Transit Connect. The contact stated that while driving at various speeds, the rear sliding door failed to remain securely closed. The local dealer was contacted; however, the contact was advised that the failure was not related to a recall. The vehicle was not repaired. The contact related to the failure to NHTSA Campaign Number: 23V502000 (Latches/Locks/Linkages). The manufacturer was made aware of the failure. The failure mileage was approximately 80,000.
Additional Notes:
The contact owns a 2016 Ford Transit Connect. The contact stated that while driving at various speeds, the rear sliding door failed to remain securely closed. The local dealer was contacted; however, the contact was advised that the failure was not related to a recall. The vehicle was not repaired. The contact related to the failure to NHTSA Campaign Number: 23V502000 (Latches/Locks/Linkages). The manufacturer was made aware of the failure. The failure mileage was approximately 80,000.
Mfg Campaign: 11674573
Recall Date: Jul 18, 2025
Ford Motor Company
Defect Description:
VISIBILITY
Potential Consequences:
The contact owns a 2016 Ford Transit Connect. The contact received notification of NHTSA Campaign Number: 20V260000 (VISIBILITY). The contact stated that while one of the employees was driving at various speeds, the sunroof collapsed. The local dealer was contacted. The vehicle was repaired. The contact noticed that the sun visor was not installed. The contact returned the vehicle to the dealer however, the dealer refused to complete the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 91,387. Parts distribution disconnect.
Corrective Action:
The contact owns a 2016 Ford Transit Connect. The contact received notification of NHTSA Campaign Number: 20V260000 (VISIBILITY). The contact stated that while one of the employees was driving at various speeds, the sunroof collapsed. The local dealer was contacted. The vehicle was repaired. The contact noticed that the sun visor was not installed. The contact returned the vehicle to the dealer however, the dealer refused to complete the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 91,387. Parts distribution disconnect.
Additional Notes:
The contact owns a 2016 Ford Transit Connect. The contact received notification of NHTSA Campaign Number: 20V260000 (VISIBILITY). The contact stated that while one of the employees was driving at various speeds, the sunroof collapsed. The local dealer was contacted. The vehicle was repaired. The contact noticed that the sun visor was not installed. The contact returned the vehicle to the dealer however, the dealer refused to complete the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 91,387. Parts distribution disconnect.
Mfg Campaign: 11673440
Recall Date: Jul 14, 2025
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I am writing to report a serious and recurring safety issue with my 2016 Ford Transit Connect. On four separate occasions, the rear sliding doors on both the driver and passenger sides have completely detached from the vehicle during the normal process of closing them. These incidents occurred without the application of any excessive force or unusual use. The doors unexpectedly slid off their tracks and fell from the vehicle, creating a dangerous situation. Each time this occurred, my family was left stranded, unable to complete our trip or return home safely. As a result of this repeated failure, I have avoided using one of the sliding doors for over a year out of fear that it was not properly re-secured and could fall off again. This issue represents a significant safety concern, particularly for families relying on this vehicle for daily transportation, and I believe it warrants immediate attention and investigation.
Corrective Action:
I am writing to report a serious and recurring safety issue with my 2016 Ford Transit Connect. On four separate occasions, the rear sliding doors on both the driver and passenger sides have completely detached from the vehicle during the normal process of closing them. These incidents occurred without the application of any excessive force or unusual use. The doors unexpectedly slid off their tracks and fell from the vehicle, creating a dangerous situation. Each time this occurred, my family was left stranded, unable to complete our trip or return home safely. As a result of this repeated failure, I have avoided using one of the sliding doors for over a year out of fear that it was not properly re-secured and could fall off again. This issue represents a significant safety concern, particularly for families relying on this vehicle for daily transportation, and I believe it warrants immediate attention and investigation.
Additional Notes:
I am writing to report a serious and recurring safety issue with my 2016 Ford Transit Connect. On four separate occasions, the rear sliding doors on both the driver and passenger sides have completely detached from the vehicle during the normal process of closing them. These incidents occurred without the application of any excessive force or unusual use. The doors unexpectedly slid off their tracks and fell from the vehicle, creating a dangerous situation. Each time this occurred, my family was left stranded, unable to complete our trip or return home safely. As a result of this repeated failure, I have avoided using one of the sliding doors for over a year out of fear that it was not properly re-secured and could fall off again. This issue represents a significant safety concern, particularly for families relying on this vehicle for daily transportation, and I believe it warrants immediate attention and investigation.
Mfg Campaign: 11660784
Recall Date: May 13, 2025
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
dealership AL Packer Ford on 1530 N Military Trl, West palm Beach FL 33409 refuse to fix the Manufacturer Recall Number 22S20 (NHTSA Recall Number 22V192), they have to remove the windshield and resealed but they hire an company to do it, so the "company' went and check my windshield and they said they can not do it bc they find and crack(which I've never see) and the windshield can the windshield can collapse in the process, the dealer says they won't take care of the windshield if this happens, I called Ford but they say they won't take care of it either, that I can only resolve it with the dealer but they refuse to cover it, and it's not my fault that they used the wrong adhesive for the windshield and now they have to remove it, they recommended that I talk to my insurance but insurance won't cover it and it's crazy that they won't cover it when it's their fault, how do they know that the windshield doesn't have the crack because of the defect in the adhesive
Corrective Action:
dealership AL Packer Ford on 1530 N Military Trl, West palm Beach FL 33409 refuse to fix the Manufacturer Recall Number 22S20 (NHTSA Recall Number 22V192), they have to remove the windshield and resealed but they hire an company to do it, so the "company' went and check my windshield and they said they can not do it bc they find and crack(which I've never see) and the windshield can the windshield can collapse in the process, the dealer says they won't take care of the windshield if this happens, I called Ford but they say they won't take care of it either, that I can only resolve it with the dealer but they refuse to cover it, and it's not my fault that they used the wrong adhesive for the windshield and now they have to remove it, they recommended that I talk to my insurance but insurance won't cover it and it's crazy that they won't cover it when it's their fault, how do they know that the windshield doesn't have the crack because of the defect in the adhesive
Additional Notes:
dealership AL Packer Ford on 1530 N Military Trl, West palm Beach FL 33409 refuse to fix the Manufacturer Recall Number 22S20 (NHTSA Recall Number 22V192), they have to remove the windshield and resealed but they hire an company to do it, so the "company' went and check my windshield and they said they can not do it bc they find and crack(which I've never see) and the windshield can the windshield can collapse in the process, the dealer says they won't take care of the windshield if this happens, I called Ford but they say they won't take care of it either, that I can only resolve it with the dealer but they refuse to cover it, and it's not my fault that they used the wrong adhesive for the windshield and now they have to remove it, they recommended that I talk to my insurance but insurance won't cover it and it's crazy that they won't cover it when it's their fault, how do they know that the windshield doesn't have the crack because of the defect in the adhesive
Mfg Campaign: 11631497
Recall Date: Dec 18, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Ford Transit Connect. The contact stated that the ABS warning light was illuminated. The contact stated while driving at undisclosed speeds, the vehicle stalled. There was smoke coming from the rear of the vehicle. The vehicle was taken to an independent mechanic, who determined that the brakes and calipers needed to be replaced. While the mechanic was test driving the vehicle, the vehicle stalled. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The contact called another local dealer, Wayne Ford (444 US-46, Wayne, NJ 07470); but the vehicle was not diagnosed or repaired. The manufacturer was contacted, and referred the contact to the NHTSA Hotline. The failure mileage was approximately 33,000.
Corrective Action:
The contact owns a 2016 Ford Transit Connect. The contact stated that the ABS warning light was illuminated. The contact stated while driving at undisclosed speeds, the vehicle stalled. There was smoke coming from the rear of the vehicle. The vehicle was taken to an independent mechanic, who determined that the brakes and calipers needed to be replaced. While the mechanic was test driving the vehicle, the vehicle stalled. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The contact called another local dealer, Wayne Ford (444 US-46, Wayne, NJ 07470); but the vehicle was not diagnosed or repaired. The manufacturer was contacted, and referred the contact to the NHTSA Hotline. The failure mileage was approximately 33,000.
Additional Notes:
The contact owns a 2016 Ford Transit Connect. The contact stated that the ABS warning light was illuminated. The contact stated while driving at undisclosed speeds, the vehicle stalled. There was smoke coming from the rear of the vehicle. The vehicle was taken to an independent mechanic, who determined that the brakes and calipers needed to be replaced. While the mechanic was test driving the vehicle, the vehicle stalled. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The contact called another local dealer, Wayne Ford (444 US-46, Wayne, NJ 07470); but the vehicle was not diagnosed or repaired. The manufacturer was contacted, and referred the contact to the NHTSA Hotline. The failure mileage was approximately 33,000.
Mfg Campaign: 11621200
Recall Date: Oct 22, 2024
Ford Motor Company
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2016 Ford Transit Connect. The contact stated that the ABS warning light was illuminated. The contact stated while driving at undisclosed speeds, the vehicle stalled. There was smoke coming from the rear of the vehicle. The vehicle was taken to an independent mechanic, who determined that the brakes and calipers needed to be replaced. While the mechanic was test driving the vehicle, the vehicle stalled. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The contact called another local dealer, Wayne Ford (444 US-46, Wayne, NJ 07470); but the vehicle was not diagnosed or repaired. The manufacturer was contacted, and referred the contact to the NHTSA Hotline. The failure mileage was approximately 33,000.
Corrective Action:
The contact owns a 2016 Ford Transit Connect. The contact stated that the ABS warning light was illuminated. The contact stated while driving at undisclosed speeds, the vehicle stalled. There was smoke coming from the rear of the vehicle. The vehicle was taken to an independent mechanic, who determined that the brakes and calipers needed to be replaced. While the mechanic was test driving the vehicle, the vehicle stalled. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The contact called another local dealer, Wayne Ford (444 US-46, Wayne, NJ 07470); but the vehicle was not diagnosed or repaired. The manufacturer was contacted, and referred the contact to the NHTSA Hotline. The failure mileage was approximately 33,000.
Additional Notes:
The contact owns a 2016 Ford Transit Connect. The contact stated that the ABS warning light was illuminated. The contact stated while driving at undisclosed speeds, the vehicle stalled. There was smoke coming from the rear of the vehicle. The vehicle was taken to an independent mechanic, who determined that the brakes and calipers needed to be replaced. While the mechanic was test driving the vehicle, the vehicle stalled. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The contact called another local dealer, Wayne Ford (444 US-46, Wayne, NJ 07470); but the vehicle was not diagnosed or repaired. The manufacturer was contacted, and referred the contact to the NHTSA Hotline. The failure mileage was approximately 33,000.
Mfg Campaign: 11621200
Recall Date: Oct 22, 2024
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
The vehicles front driver side wheel brakes keeps receiving too much pressure causing the brake pads to stick and the wheel to get hot and to shake the steering wheel. I have had the caliper replaced twice, the flex bake hose replaced as well, replaced brake pads and rotor and after the most recent diagnosis, I was told that the issue is the HCU. Ford has had issues with this model and you can see under campaigns 16C10/16V482 where this exact issues was happening was being experienced. I believe that they failed to fix the issue when they produced the car I have and are refusing to fix it. When I first experienced the issue my rotor was smoking and the wheel was extremely hot which is an extreme hazard that ford should be made responsible for.
Corrective Action:
The vehicles front driver side wheel brakes keeps receiving too much pressure causing the brake pads to stick and the wheel to get hot and to shake the steering wheel. I have had the caliper replaced twice, the flex bake hose replaced as well, replaced brake pads and rotor and after the most recent diagnosis, I was told that the issue is the HCU. Ford has had issues with this model and you can see under campaigns 16C10/16V482 where this exact issues was happening was being experienced. I believe that they failed to fix the issue when they produced the car I have and are refusing to fix it. When I first experienced the issue my rotor was smoking and the wheel was extremely hot which is an extreme hazard that ford should be made responsible for.
Additional Notes:
The vehicles front driver side wheel brakes keeps receiving too much pressure causing the brake pads to stick and the wheel to get hot and to shake the steering wheel. I have had the caliper replaced twice, the flex bake hose replaced as well, replaced brake pads and rotor and after the most recent diagnosis, I was told that the issue is the HCU. Ford has had issues with this model and you can see under campaigns 16C10/16V482 where this exact issues was happening was being experienced. I believe that they failed to fix the issue when they produced the car I have and are refusing to fix it. When I first experienced the issue my rotor was smoking and the wheel was extremely hot which is an extreme hazard that ford should be made responsible for.
Mfg Campaign: 11615656
Recall Date: Sep 20, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Transit Connect. The contact stated while driving 65 MPH, the transmission downshifted to 1st gear without warning. The contact continued driving and while coming to a stop light the failure recurred. The contact attempted to accelerate when the light turned green, and the vehicle inadvertently shifted into neutral, and the contact nearly crashed into another vehicle. The contact pulled the vehicle over at a gas station and had the vehicle towed to a local dealer where the cable shifter bushing was replaced. The vehicle was repaired. The manufacturer was notified of the failure; however, no assistance was provided. The failure mileage was approximately 80,000.
Corrective Action:
The contact owns a 2016 Ford Transit Connect. The contact stated while driving 65 MPH, the transmission downshifted to 1st gear without warning. The contact continued driving and while coming to a stop light the failure recurred. The contact attempted to accelerate when the light turned green, and the vehicle inadvertently shifted into neutral, and the contact nearly crashed into another vehicle. The contact pulled the vehicle over at a gas station and had the vehicle towed to a local dealer where the cable shifter bushing was replaced. The vehicle was repaired. The manufacturer was notified of the failure; however, no assistance was provided. The failure mileage was approximately 80,000.
Additional Notes:
The contact owns a 2016 Ford Transit Connect. The contact stated while driving 65 MPH, the transmission downshifted to 1st gear without warning. The contact continued driving and while coming to a stop light the failure recurred. The contact attempted to accelerate when the light turned green, and the vehicle inadvertently shifted into neutral, and the contact nearly crashed into another vehicle. The contact pulled the vehicle over at a gas station and had the vehicle towed to a local dealer where the cable shifter bushing was replaced. The vehicle was repaired. The manufacturer was notified of the failure; however, no assistance was provided. The failure mileage was approximately 80,000.
Mfg Campaign: 11591151
Recall Date: May 28, 2024
Ford Motor Company
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
The contact owns a 2016 Ford Transit Connect. The contact stated that while her husband was operating the vehicle, the front driver side door failed to shut closed. No warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed that the door latch needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 23V502000 (Latches/Locks/Linkages). The dealer informed the contact that the recall was expired. The manufacturer was made aware of the failure and confirmed that the recall had expired. The failure mileage was approximately 200,000.
Corrective Action:
The contact owns a 2016 Ford Transit Connect. The contact stated that while her husband was operating the vehicle, the front driver side door failed to shut closed. No warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed that the door latch needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 23V502000 (Latches/Locks/Linkages). The dealer informed the contact that the recall was expired. The manufacturer was made aware of the failure and confirmed that the recall had expired. The failure mileage was approximately 200,000.
Additional Notes:
The contact owns a 2016 Ford Transit Connect. The contact stated that while her husband was operating the vehicle, the front driver side door failed to shut closed. No warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed that the door latch needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 23V502000 (Latches/Locks/Linkages). The dealer informed the contact that the recall was expired. The manufacturer was made aware of the failure and confirmed that the recall had expired. The failure mileage was approximately 200,000.
Mfg Campaign: 11588091
Recall Date: May 10, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While driving on the highway, the Panoramic Roof Window started lifting up along the leading edge of the glass panel. I was to slow down and get off the highway before the panel came completely out of the recessed window frame. Ford has told me that my VIN shows the recall repair on the roof was performed already by Ford for a previous owner. A local Ford dealership looked into redoing the repair under a replacement warrenty, but was told it is not covered because the recall work was down more than 2 years ago. This seems a problem to me. The panoramic window is a fixed glass pane. Recall repair for this should last for the life of the car, not two years. I beleive the repair of the window does not actually solve the documented recall problem effectively.
Corrective Action:
While driving on the highway, the Panoramic Roof Window started lifting up along the leading edge of the glass panel. I was to slow down and get off the highway before the panel came completely out of the recessed window frame. Ford has told me that my VIN shows the recall repair on the roof was performed already by Ford for a previous owner. A local Ford dealership looked into redoing the repair under a replacement warrenty, but was told it is not covered because the recall work was down more than 2 years ago. This seems a problem to me. The panoramic window is a fixed glass pane. Recall repair for this should last for the life of the car, not two years. I beleive the repair of the window does not actually solve the documented recall problem effectively.
Additional Notes:
While driving on the highway, the Panoramic Roof Window started lifting up along the leading edge of the glass panel. I was to slow down and get off the highway before the panel came completely out of the recessed window frame. Ford has told me that my VIN shows the recall repair on the roof was performed already by Ford for a previous owner. A local Ford dealership looked into redoing the repair under a replacement warrenty, but was told it is not covered because the recall work was down more than 2 years ago. This seems a problem to me. The panoramic window is a fixed glass pane. Recall repair for this should last for the life of the car, not two years. I beleive the repair of the window does not actually solve the documented recall problem effectively.
Mfg Campaign: 11585789
Recall Date: Apr 29, 2024
Ford Motor Company
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
Ford Transit Connect passenger van with a panoramic view roof window. Driving on the highway, when air starting rushing into the cabin via the glass roof. I was able to pull over before the whole panel blew off. The Front (leading) edge of the glass roof panel is now loose. I can push up on the glass panel and the front edge comes up at least a 1/2 inch now. Ford has a recall listed on the roof panel aleady, but they say my car is not covered by the recall. Campaign/NHTSA# 20S22/20V260 Issue Date 2020-05-08 Description On your vehicle, the panoramic roof glass panel may not be properly bonded to the vehicle, which may result in wind noise, water leaks, and in some cases, separation from the vehicle. Safety Risk This may result in separation of the entire panoramic roof panel from the vehicle while driving increasing the risk of a crash or injury. Remedy Parts are now available to repair your vehicles. Ford Motor Company has authorized your dealer to remove, clean, and reinstall the panoramic roof glass free of charge (parts and labor).
Corrective Action:
Ford Transit Connect passenger van with a panoramic view roof window. Driving on the highway, when air starting rushing into the cabin via the glass roof. I was able to pull over before the whole panel blew off. The Front (leading) edge of the glass roof panel is now loose. I can push up on the glass panel and the front edge comes up at least a 1/2 inch now. Ford has a recall listed on the roof panel aleady, but they say my car is not covered by the recall. Campaign/NHTSA# 20S22/20V260 Issue Date 2020-05-08 Description On your vehicle, the panoramic roof glass panel may not be properly bonded to the vehicle, which may result in wind noise, water leaks, and in some cases, separation from the vehicle. Safety Risk This may result in separation of the entire panoramic roof panel from the vehicle while driving increasing the risk of a crash or injury. Remedy Parts are now available to repair your vehicles. Ford Motor Company has authorized your dealer to remove, clean, and reinstall the panoramic roof glass free of charge (parts and labor).
Additional Notes:
Ford Transit Connect passenger van with a panoramic view roof window. Driving on the highway, when air starting rushing into the cabin via the glass roof. I was able to pull over before the whole panel blew off. The Front (leading) edge of the glass roof panel is now loose. I can push up on the glass panel and the front edge comes up at least a 1/2 inch now. Ford has a recall listed on the roof panel aleady, but they say my car is not covered by the recall. Campaign/NHTSA# 20S22/20V260 Issue Date 2020-05-08 Description On your vehicle, the panoramic roof glass panel may not be properly bonded to the vehicle, which may result in wind noise, water leaks, and in some cases, separation from the vehicle. Safety Risk This may result in separation of the entire panoramic roof panel from the vehicle while driving increasing the risk of a crash or injury. Remedy Parts are now available to repair your vehicles. Ford Motor Company has authorized your dealer to remove, clean, and reinstall the panoramic roof glass free of charge (parts and labor).
Mfg Campaign: 11584896
Recall Date: Apr 24, 2024
Ford Motor Company
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
The contact owns a 2016 Ford Transit Connect. The contact stated that while driving 65 MPH, the vehicle lost motive power. The accelerator pedal was depressed but the vehicle was slow to move. The engine HOT message was displayed. There was an unknown running sound detected. The vehicle was towed to an independent mechanic, and an unknown repair was performed. The vehicle was towed to the local dealer, where it was diagnosed that water had leaked into the engine from the front windshield. The vehicle was repaired. Additionally, the contact stated that the window was replaced but was installed incorrectly. The weather strip was detached. The manufacturer was contacted, and informed the contact that there was no warranty coverage on the vehicle. The failure mileage was approximately 73,000.
Corrective Action:
The contact owns a 2016 Ford Transit Connect. The contact stated that while driving 65 MPH, the vehicle lost motive power. The accelerator pedal was depressed but the vehicle was slow to move. The engine HOT message was displayed. There was an unknown running sound detected. The vehicle was towed to an independent mechanic, and an unknown repair was performed. The vehicle was towed to the local dealer, where it was diagnosed that water had leaked into the engine from the front windshield. The vehicle was repaired. Additionally, the contact stated that the window was replaced but was installed incorrectly. The weather strip was detached. The manufacturer was contacted, and informed the contact that there was no warranty coverage on the vehicle. The failure mileage was approximately 73,000.
Additional Notes:
The contact owns a 2016 Ford Transit Connect. The contact stated that while driving 65 MPH, the vehicle lost motive power. The accelerator pedal was depressed but the vehicle was slow to move. The engine HOT message was displayed. There was an unknown running sound detected. The vehicle was towed to an independent mechanic, and an unknown repair was performed. The vehicle was towed to the local dealer, where it was diagnosed that water had leaked into the engine from the front windshield. The vehicle was repaired. Additionally, the contact stated that the window was replaced but was installed incorrectly. The weather strip was detached. The manufacturer was contacted, and informed the contact that there was no warranty coverage on the vehicle. The failure mileage was approximately 73,000.
Mfg Campaign: 11575596
Recall Date: Mar 5, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Ford Transit Connect. The contact stated that while driving 65 MPH, the vehicle lost motive power. The accelerator pedal was depressed but the vehicle was slow to move. The engine HOT message was displayed. There was an unknown running sound detected. The vehicle was towed to an independent mechanic, and an unknown repair was performed. The vehicle was towed to the local dealer, where it was diagnosed that water had leaked into the engine from the front windshield. The vehicle was repaired. Additionally, the contact stated that the window was replaced but was installed incorrectly. The weather strip was detached. The manufacturer was contacted, and informed the contact that there was no warranty coverage on the vehicle. The failure mileage was approximately 73,000.
Corrective Action:
The contact owns a 2016 Ford Transit Connect. The contact stated that while driving 65 MPH, the vehicle lost motive power. The accelerator pedal was depressed but the vehicle was slow to move. The engine HOT message was displayed. There was an unknown running sound detected. The vehicle was towed to an independent mechanic, and an unknown repair was performed. The vehicle was towed to the local dealer, where it was diagnosed that water had leaked into the engine from the front windshield. The vehicle was repaired. Additionally, the contact stated that the window was replaced but was installed incorrectly. The weather strip was detached. The manufacturer was contacted, and informed the contact that there was no warranty coverage on the vehicle. The failure mileage was approximately 73,000.
Additional Notes:
The contact owns a 2016 Ford Transit Connect. The contact stated that while driving 65 MPH, the vehicle lost motive power. The accelerator pedal was depressed but the vehicle was slow to move. The engine HOT message was displayed. There was an unknown running sound detected. The vehicle was towed to an independent mechanic, and an unknown repair was performed. The vehicle was towed to the local dealer, where it was diagnosed that water had leaked into the engine from the front windshield. The vehicle was repaired. Additionally, the contact stated that the window was replaced but was installed incorrectly. The weather strip was detached. The manufacturer was contacted, and informed the contact that there was no warranty coverage on the vehicle. The failure mileage was approximately 73,000.
Mfg Campaign: 11575596
Recall Date: Mar 5, 2024
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Potential Consequences:
The contact owns a 2016 Ford Transit Connect. The contact stated that while driving 65 MPH, the vehicle lost motive power. The accelerator pedal was depressed but the vehicle was slow to move. The engine HOT message was displayed. There was an unknown running sound detected. The vehicle was towed to an independent mechanic, and an unknown repair was performed. The vehicle was towed to the local dealer, where it was diagnosed that water had leaked into the engine from the front windshield. The vehicle was repaired. Additionally, the contact stated that the window was replaced but was installed incorrectly. The weather strip was detached. The manufacturer was contacted, and informed the contact that there was no warranty coverage on the vehicle. The failure mileage was approximately 73,000.
Corrective Action:
The contact owns a 2016 Ford Transit Connect. The contact stated that while driving 65 MPH, the vehicle lost motive power. The accelerator pedal was depressed but the vehicle was slow to move. The engine HOT message was displayed. There was an unknown running sound detected. The vehicle was towed to an independent mechanic, and an unknown repair was performed. The vehicle was towed to the local dealer, where it was diagnosed that water had leaked into the engine from the front windshield. The vehicle was repaired. Additionally, the contact stated that the window was replaced but was installed incorrectly. The weather strip was detached. The manufacturer was contacted, and informed the contact that there was no warranty coverage on the vehicle. The failure mileage was approximately 73,000.
Additional Notes:
The contact owns a 2016 Ford Transit Connect. The contact stated that while driving 65 MPH, the vehicle lost motive power. The accelerator pedal was depressed but the vehicle was slow to move. The engine HOT message was displayed. There was an unknown running sound detected. The vehicle was towed to an independent mechanic, and an unknown repair was performed. The vehicle was towed to the local dealer, where it was diagnosed that water had leaked into the engine from the front windshield. The vehicle was repaired. Additionally, the contact stated that the window was replaced but was installed incorrectly. The weather strip was detached. The manufacturer was contacted, and informed the contact that there was no warranty coverage on the vehicle. The failure mileage was approximately 73,000.
Mfg Campaign: 11575596
Recall Date: Mar 5, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2016 Ford Transit Connect. The contact stated that while initially starting the vehicle and while driving at various speeds, the main computer screen displayed the “Hill Stop Assist Not Available" and "Parking Assist Not Available" messages. The check engine and ABS warning lights were illuminated. The speedometer, power steering, and several other unknown messages were displayed intermittently. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken to the dealer after the original failure and was diagnosed and determined that the front passenger’s side wheel position sensor had failed and needed to be replaced. The vehicle was taken to an independent mechanic after the second failure, and it was determined that the same front passenger’s and driver’s side wheel position sensors had failed and needed to be replaced. The contact was informed that the steering wheel position sensor had failed and needed to be replaced. The vehicle was not repaired. The manufacturer had not been made aware of the failure. The approximate failure mileage was 70,000.
Corrective Action:
The contact owns a 2016 Ford Transit Connect. The contact stated that while initially starting the vehicle and while driving at various speeds, the main computer screen displayed the “Hill Stop Assist Not Available" and "Parking Assist Not Available" messages. The check engine and ABS warning lights were illuminated. The speedometer, power steering, and several other unknown messages were displayed intermittently. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken to the dealer after the original failure and was diagnosed and determined that the front passenger’s side wheel position sensor had failed and needed to be replaced. The vehicle was taken to an independent mechanic after the second failure, and it was determined that the same front passenger’s and driver’s side wheel position sensors had failed and needed to be replaced. The contact was informed that the steering wheel position sensor had failed and needed to be replaced. The vehicle was not repaired. The manufacturer had not been made aware of the failure. The approximate failure mileage was 70,000.
Additional Notes:
The contact owns a 2016 Ford Transit Connect. The contact stated that while initially starting the vehicle and while driving at various speeds, the main computer screen displayed the “Hill Stop Assist Not Available" and "Parking Assist Not Available" messages. The check engine and ABS warning lights were illuminated. The speedometer, power steering, and several other unknown messages were displayed intermittently. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken to the dealer after the original failure and was diagnosed and determined that the front passenger’s side wheel position sensor had failed and needed to be replaced. The vehicle was taken to an independent mechanic after the second failure, and it was determined that the same front passenger’s and driver’s side wheel position sensors had failed and needed to be replaced. The contact was informed that the steering wheel position sensor had failed and needed to be replaced. The vehicle was not repaired. The manufacturer had not been made aware of the failure. The approximate failure mileage was 70,000.
Mfg Campaign: 11560625
Recall Date: Dec 18, 2023
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2016 Ford Transit Connect. The contact stated that while initially starting the vehicle and while driving at various speeds, the main computer screen displayed the “Hill Stop Assist Not Available" and "Parking Assist Not Available" messages. The check engine and ABS warning lights were illuminated. The speedometer, power steering, and several other unknown messages were displayed intermittently. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken to the dealer after the original failure and was diagnosed and determined that the front passenger’s side wheel position sensor had failed and needed to be replaced. The vehicle was taken to an independent mechanic after the second failure, and it was determined that the same front passenger’s and driver’s side wheel position sensors had failed and needed to be replaced. The contact was informed that the steering wheel position sensor had failed and needed to be replaced. The vehicle was not repaired. The manufacturer had not been made aware of the failure. The approximate failure mileage was 70,000.
Corrective Action:
The contact owns a 2016 Ford Transit Connect. The contact stated that while initially starting the vehicle and while driving at various speeds, the main computer screen displayed the “Hill Stop Assist Not Available" and "Parking Assist Not Available" messages. The check engine and ABS warning lights were illuminated. The speedometer, power steering, and several other unknown messages were displayed intermittently. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken to the dealer after the original failure and was diagnosed and determined that the front passenger’s side wheel position sensor had failed and needed to be replaced. The vehicle was taken to an independent mechanic after the second failure, and it was determined that the same front passenger’s and driver’s side wheel position sensors had failed and needed to be replaced. The contact was informed that the steering wheel position sensor had failed and needed to be replaced. The vehicle was not repaired. The manufacturer had not been made aware of the failure. The approximate failure mileage was 70,000.
Additional Notes:
The contact owns a 2016 Ford Transit Connect. The contact stated that while initially starting the vehicle and while driving at various speeds, the main computer screen displayed the “Hill Stop Assist Not Available" and "Parking Assist Not Available" messages. The check engine and ABS warning lights were illuminated. The speedometer, power steering, and several other unknown messages were displayed intermittently. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken to the dealer after the original failure and was diagnosed and determined that the front passenger’s side wheel position sensor had failed and needed to be replaced. The vehicle was taken to an independent mechanic after the second failure, and it was determined that the same front passenger’s and driver’s side wheel position sensors had failed and needed to be replaced. The contact was informed that the steering wheel position sensor had failed and needed to be replaced. The vehicle was not repaired. The manufacturer had not been made aware of the failure. The approximate failure mileage was 70,000.
Mfg Campaign: 11560625
Recall Date: Dec 18, 2023
Ford Motor Company
Defect Description:
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR
Potential Consequences:
The contact owns a 2016 Ford Transit Connect. The contact stated that while initially starting the vehicle and while driving at various speeds, the main computer screen displayed the “Hill Stop Assist Not Available" and "Parking Assist Not Available" messages. The check engine and ABS warning lights were illuminated. The speedometer, power steering, and several other unknown messages were displayed intermittently. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken to the dealer after the original failure and was diagnosed and determined that the front passenger’s side wheel position sensor had failed and needed to be replaced. The vehicle was taken to an independent mechanic after the second failure, and it was determined that the same front passenger’s and driver’s side wheel position sensors had failed and needed to be replaced. The contact was informed that the steering wheel position sensor had failed and needed to be replaced. The vehicle was not repaired. The manufacturer had not been made aware of the failure. The approximate failure mileage was 70,000.
Corrective Action:
The contact owns a 2016 Ford Transit Connect. The contact stated that while initially starting the vehicle and while driving at various speeds, the main computer screen displayed the “Hill Stop Assist Not Available" and "Parking Assist Not Available" messages. The check engine and ABS warning lights were illuminated. The speedometer, power steering, and several other unknown messages were displayed intermittently. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken to the dealer after the original failure and was diagnosed and determined that the front passenger’s side wheel position sensor had failed and needed to be replaced. The vehicle was taken to an independent mechanic after the second failure, and it was determined that the same front passenger’s and driver’s side wheel position sensors had failed and needed to be replaced. The contact was informed that the steering wheel position sensor had failed and needed to be replaced. The vehicle was not repaired. The manufacturer had not been made aware of the failure. The approximate failure mileage was 70,000.
Additional Notes:
The contact owns a 2016 Ford Transit Connect. The contact stated that while initially starting the vehicle and while driving at various speeds, the main computer screen displayed the “Hill Stop Assist Not Available" and "Parking Assist Not Available" messages. The check engine and ABS warning lights were illuminated. The speedometer, power steering, and several other unknown messages were displayed intermittently. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken to the dealer after the original failure and was diagnosed and determined that the front passenger’s side wheel position sensor had failed and needed to be replaced. The vehicle was taken to an independent mechanic after the second failure, and it was determined that the same front passenger’s and driver’s side wheel position sensors had failed and needed to be replaced. The contact was informed that the steering wheel position sensor had failed and needed to be replaced. The vehicle was not repaired. The manufacturer had not been made aware of the failure. The approximate failure mileage was 70,000.
Mfg Campaign: 11560625
Recall Date: Dec 18, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Going down highway at 70 mph, no power all of a sudden. No warning. Made it to the side, stranded. Transmission needs to be replaced, 83000 miles
Corrective Action:
Going down highway at 70 mph, no power all of a sudden. No warning. Made it to the side, stranded. Transmission needs to be replaced, 83000 miles
Additional Notes:
Going down highway at 70 mph, no power all of a sudden. No warning. Made it to the side, stranded. Transmission needs to be replaced, 83000 miles
Mfg Campaign: 11559644
Recall Date: Dec 12, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2016 Ford Transit Connect. The contact stated that cracks had formed in both taillights which lead to water accumulation inside the taillight housing. The vehicle was taken to a dealer and the contact was informed that moisture had leaked into the taillight wiring harness and both taillight sensors and sensor harnesses need to be replaced. In addition, the taillight wiring had begun to hang from the rear of the vehicle, causing the exhaust pipe to melt the wiring harness. The dealer informed the contact that the taillight sensor could not be repaired due to the part being on backorder. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 55,000.
Corrective Action:
The contact owns a 2016 Ford Transit Connect. The contact stated that cracks had formed in both taillights which lead to water accumulation inside the taillight housing. The vehicle was taken to a dealer and the contact was informed that moisture had leaked into the taillight wiring harness and both taillight sensors and sensor harnesses need to be replaced. In addition, the taillight wiring had begun to hang from the rear of the vehicle, causing the exhaust pipe to melt the wiring harness. The dealer informed the contact that the taillight sensor could not be repaired due to the part being on backorder. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 55,000.
Additional Notes:
The contact owns a 2016 Ford Transit Connect. The contact stated that cracks had formed in both taillights which lead to water accumulation inside the taillight housing. The vehicle was taken to a dealer and the contact was informed that moisture had leaked into the taillight wiring harness and both taillight sensors and sensor harnesses need to be replaced. In addition, the taillight wiring had begun to hang from the rear of the vehicle, causing the exhaust pipe to melt the wiring harness. The dealer informed the contact that the taillight sensor could not be repaired due to the part being on backorder. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 55,000.
Mfg Campaign: 11559115
Recall Date: Dec 8, 2023
Ford Motor Company
Defect Description:
EXTERIOR LIGHTING:TAIL LIGHTS
Potential Consequences:
The contact owns a 2016 Ford Transit Connect. The contact stated that cracks had formed in both taillights which lead to water accumulation inside the taillight housing. The vehicle was taken to a dealer and the contact was informed that moisture had leaked into the taillight wiring harness and both taillight sensors and sensor harnesses need to be replaced. In addition, the taillight wiring had begun to hang from the rear of the vehicle, causing the exhaust pipe to melt the wiring harness. The dealer informed the contact that the taillight sensor could not be repaired due to the part being on backorder. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 55,000.
Corrective Action:
The contact owns a 2016 Ford Transit Connect. The contact stated that cracks had formed in both taillights which lead to water accumulation inside the taillight housing. The vehicle was taken to a dealer and the contact was informed that moisture had leaked into the taillight wiring harness and both taillight sensors and sensor harnesses need to be replaced. In addition, the taillight wiring had begun to hang from the rear of the vehicle, causing the exhaust pipe to melt the wiring harness. The dealer informed the contact that the taillight sensor could not be repaired due to the part being on backorder. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 55,000.
Additional Notes:
The contact owns a 2016 Ford Transit Connect. The contact stated that cracks had formed in both taillights which lead to water accumulation inside the taillight housing. The vehicle was taken to a dealer and the contact was informed that moisture had leaked into the taillight wiring harness and both taillight sensors and sensor harnesses need to be replaced. In addition, the taillight wiring had begun to hang from the rear of the vehicle, causing the exhaust pipe to melt the wiring harness. The dealer informed the contact that the taillight sensor could not be repaired due to the part being on backorder. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 55,000.
Mfg Campaign: 11559115
Recall Date: Dec 8, 2023
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury