Complaints & Recalls
Official Safety Recalls - Important!
24 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015-2020 Transit vehicles. An incorrect driveshaft torsional damper service kit may have been installed, which can allow the damper shield to contact the parking brake cable, possibly resulting in parking brake failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21S39
Recall Date: Aug 11, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015-2017 Transit vehicles. This recall includes all full-size Transit vehicles previously recalled under 17V-408 except ones that received mechanical universal joint (u-joint) as a remedy and any 156" or 178" wheelbase Chassis Cab and Cut-Away bodies models. The flexible coupling connecting the transmission to the driveshaft may prematurely fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S38
Recall Date: Oct 25, 2019
New England Wheels
Safety Issue:
New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18E-076
Recall Date: Apr 29, 2019
Fenton Mobility Products, Inc.
Safety Issue:
Fenton Mobility Products, Inc. (Fenton Mobility) is recalling certain 2015-2018 Ford Transit vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18E-076
Mobility Transportation Services
Safety Issue:
Mobility Transportation Services (MobilityTrans) is recalling certain 2014-2018 Ford Transit and Ram Promaster vehicles and 2014-2015 Ford Econoline vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 18, 2019
Mobility Specialists, Inc.
Safety Issue:
Mobility Specialists, Inc. (Mobility Specialists) is recalling certain 2014-2017 Ford E-150 and Transit vans modified to be equipped with Ricon S-Series and K-Series wheel chair lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18E-044
Cabot Coach Builders Inc Dba Royale
Safety Issue:
Cabot Coach Builders, Inc. DBA Royale Limousine (Royale) is recalling certain 2015-2018 Ford Transit-based mini-coaches equipped with Freedman GO-ES foldaway seats recalled under 18E-076. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Mar 28, 2019
Vantage Mobility International, Llc
Safety Issue:
Vantage Mobility International, LLC (Vantage) is recalling certain 2015-2018 Ford Transit Van, Mercedes-Benz Sprinter, and 2007 Ford F-250-based shuttle vehicles equipped with Freedman GO-3S foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Mar 26, 2019
Transitworks
Safety Issue:
TransitWorks is recalling certain 2015-2018 Ford Transit, 2018 Ford Transit Connect, and 2016 Dodge Ram ProMaster vehicles modified to be equipped with Freedman Seating GO-ES seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Mar 22, 2019
Quality Van Sales, Inc.
Safety Issue:
Quality Van Sales, Inc. (Quality Van) is recalling certain 2015-2018 Ford Transit and E-350 vehicles modified to be equipped with Freedman GO-ES Foldaway Seat back cushions. The seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.Please provide the following information:
Recall Date: Mar 18, 2019
Fenton Mobility Products, Inc.
Safety Issue:
Fenton Mobility Products, Inc. (Fenton) is recalling certain 2015-2017 Ford Transit passenger vans modified to be equipped with Ricon S & K Titanium Wheelchair Lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: RICON RECALL RI61396
Recall Date: Mar 6, 2019
Prime-time Specialty Vehicles
Safety Issue:
Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2016-2018 Ram ProMaster and Ford Transit vehicles modified to be equipped with Freedman GO-ES Foldaway Seats. When the seat back cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Mar 1, 2019
Xl Hybrids Inc
Safety Issue:
XL Hybrids, Inc (XL) is recalling certain 2015-2018 Ford Transit vehicles modified to be equipped with XL's electric hybrid system. The cardan (universal) joint on the front driveshaft may fail, possibly causing the front driveshaft to detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Feb 21, 2019
National Van Builders, Inc.
Safety Issue:
National Van Builders, Inc. (National Van) is recalling certain 2015-2018 Ford Transit vehicles equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Nov 6, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015-2017 Ford Transit vehicles, equipped with a trailer tow module. Water can enter the tow modules and corrode the wiring causing issues such as rapidly flashing turn signals, loss of instrument panel display, an electrical short and possibly the deployment of seatbelt pretensioner.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S34-S1
Recall Date: Apr 30, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015-2017 Ford Transit vehicles, equipped with a trailer tow module. Water can enter the tow modules and corrode the wiring causing issues such as rapidly flashing turn signals, loss of instrument panel display, an electrical short and possibly the deployment of seatbelt pretensioner.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S34
Recall Date: Oct 23, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling all 2015-2017 Transit vehicles except 156" and 178" wheelbase Chassis Cab and Cut-Away bodies. In the affected vehicles, the flexible coupling connecting the transmission to the driveshaft may prematurely fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S15
Recall Date: Jun 26, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2015-2016 Transit vehicles manufactured July 15, 2015, to April 14, 2016 and equipped with a 3.2L diesel engine. A fuel injector or the fuel volume control valve may clog due to metallic debris within the fuel system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16S32
Recall Date: Aug 24, 2016
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2015-2016 Transit vehicles manufactured March 12, 2014, to March 18, 2016. In the affected vehicles, the side curtain air bag may not deploy with the proper trajectory due to being folded and packaged incorrectly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16S13
Recall Date: Apr 4, 2016
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2015-2016 Transit vehicles manufactured February 13, 2014, to January 13, 2016 and equipped with rear passenger seats. The rear seat belt buckles may be damaged if a heavy object is placed on, or impacts, the top of the buckle. The damage may prevent the buckle from latching or from remaining latched.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16S06
Recall Date: Feb 25, 2016
Consumer Complaints
183 ComplaintsFord Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Ford automotive previously repaired the flexible driveshaft coupling, on my vehicle at about 57k miles, under recall 19S38. That exact same part failed prematurely, yesterday, at about 110k miles. I just contacted Ford and they said it was a permanent fix and no further recalls have been issued.
Corrective Action:
Ford automotive previously repaired the flexible driveshaft coupling, on my vehicle at about 57k miles, under recall 19S38. That exact same part failed prematurely, yesterday, at about 110k miles. I just contacted Ford and they said it was a permanent fix and no further recalls have been issued.
Additional Notes:
Ford automotive previously repaired the flexible driveshaft coupling, on my vehicle at about 57k miles, under recall 19S38. That exact same part failed prematurely, yesterday, at about 110k miles. I just contacted Ford and they said it was a permanent fix and no further recalls have been issued.
Mfg Campaign: 11677059
Recall Date: Jul 29, 2025
Ford Motor Company
Defect Description:
POWER TRAIN:AXLE ASSEMBLY
Potential Consequences:
The contact owns a 2016 Ford Transit. The contact stated that while driving 45 MPH, the vehicle lost motive power. The vehicle was pulled over to the side of the road and restarted. The contact stated that when the vehicle was shifted into drive(D), and the accelerator pedal was depressed, the vehicle failed to accelerate. The vehicle was towed to a dealer where it was diagnosed that the axle was severed in two and needed to be replaced. The manufacturer was notified of the failure. The failure mileage was approximately 96,000.
Corrective Action:
The contact owns a 2016 Ford Transit. The contact stated that while driving 45 MPH, the vehicle lost motive power. The vehicle was pulled over to the side of the road and restarted. The contact stated that when the vehicle was shifted into drive(D), and the accelerator pedal was depressed, the vehicle failed to accelerate. The vehicle was towed to a dealer where it was diagnosed that the axle was severed in two and needed to be replaced. The manufacturer was notified of the failure. The failure mileage was approximately 96,000.
Additional Notes:
The contact owns a 2016 Ford Transit. The contact stated that while driving 45 MPH, the vehicle lost motive power. The vehicle was pulled over to the side of the road and restarted. The contact stated that when the vehicle was shifted into drive(D), and the accelerator pedal was depressed, the vehicle failed to accelerate. The vehicle was towed to a dealer where it was diagnosed that the axle was severed in two and needed to be replaced. The manufacturer was notified of the failure. The failure mileage was approximately 96,000.
Mfg Campaign: 11672424
Recall Date: Jul 10, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact is a lawyer whose client owned a 2016 Ford Transit. The contact stated that while driving at 30 MPH, the drive shaft coupling detached from the transmission. The contact stated that the air bags deployed in his vehicle. The contact stated that he sustained head and back injuries. Medical attention was required. The contact stated that a police report was filed. The contact mentioned the seat belt retracking was unknown. The contact mentioned the vehicle was towed to an unknown location. The vehicle was deemed a total loss. The manufacturer was not notified of the failure. The contact related to the failure to NHTSA Campaign Number: 19V767000 (Power Train). The failure mileage was unknown.
Corrective Action:
The contact is a lawyer whose client owned a 2016 Ford Transit. The contact stated that while driving at 30 MPH, the drive shaft coupling detached from the transmission. The contact stated that the air bags deployed in his vehicle. The contact stated that he sustained head and back injuries. Medical attention was required. The contact stated that a police report was filed. The contact mentioned the seat belt retracking was unknown. The contact mentioned the vehicle was towed to an unknown location. The vehicle was deemed a total loss. The manufacturer was not notified of the failure. The contact related to the failure to NHTSA Campaign Number: 19V767000 (Power Train). The failure mileage was unknown.
Additional Notes:
The contact is a lawyer whose client owned a 2016 Ford Transit. The contact stated that while driving at 30 MPH, the drive shaft coupling detached from the transmission. The contact stated that the air bags deployed in his vehicle. The contact stated that he sustained head and back injuries. Medical attention was required. The contact stated that a police report was filed. The contact mentioned the seat belt retracking was unknown. The contact mentioned the vehicle was towed to an unknown location. The vehicle was deemed a total loss. The manufacturer was not notified of the failure. The contact related to the failure to NHTSA Campaign Number: 19V767000 (Power Train). The failure mileage was unknown.
Mfg Campaign: 11661010
Recall Date: May 14, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I was driving for approximately 6 hours in the rain. When I returned to my home location and filled my vehicle,I only got 14 mpg. Nirmally 17-19mpg. So I figured its been a while since Ive changed thecair filter. So I proceeded to change the air filter. It was completeky saturated with water.I am surprised I made it back through the mountanious area w no cell phone connectivety w passengers. I research what I believe is the oroblem The air intake is located directly behind the front grill next to passenger side headlamp. It has a plastic tube (as a air tunnel) that goes into the botton of the air intake bosmx, in which the filter is on to, letting aur to get through to the engine. From the firce of driving, raining and the engine sucking in air. It almost cacumed the rain into as well. The air intake needs to be revised. Befire a engine stall occurs and loss power and control.
Corrective Action:
I was driving for approximately 6 hours in the rain. When I returned to my home location and filled my vehicle,I only got 14 mpg. Nirmally 17-19mpg. So I figured its been a while since Ive changed thecair filter. So I proceeded to change the air filter. It was completeky saturated with water.I am surprised I made it back through the mountanious area w no cell phone connectivety w passengers. I research what I believe is the oroblem The air intake is located directly behind the front grill next to passenger side headlamp. It has a plastic tube (as a air tunnel) that goes into the botton of the air intake bosmx, in which the filter is on to, letting aur to get through to the engine. From the firce of driving, raining and the engine sucking in air. It almost cacumed the rain into as well. The air intake needs to be revised. Befire a engine stall occurs and loss power and control.
Additional Notes:
I was driving for approximately 6 hours in the rain. When I returned to my home location and filled my vehicle,I only got 14 mpg. Nirmally 17-19mpg. So I figured its been a while since Ive changed thecair filter. So I proceeded to change the air filter. It was completeky saturated with water.I am surprised I made it back through the mountanious area w no cell phone connectivety w passengers. I research what I believe is the oroblem The air intake is located directly behind the front grill next to passenger side headlamp. It has a plastic tube (as a air tunnel) that goes into the botton of the air intake bosmx, in which the filter is on to, letting aur to get through to the engine. From the firce of driving, raining and the engine sucking in air. It almost cacumed the rain into as well. The air intake needs to be revised. Befire a engine stall occurs and loss power and control.
Mfg Campaign: 11658821
Recall Date: May 4, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Recurring Intermittent abrupt downshifting to first gear at highway speeds.
Corrective Action:
Recurring Intermittent abrupt downshifting to first gear at highway speeds.
Additional Notes:
Recurring Intermittent abrupt downshifting to first gear at highway speeds.
Mfg Campaign: 11652916
Recall Date: Apr 5, 2025
Ford Motor Company
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION
Potential Consequences:
The contact owns a 2016 Ford Transit. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the transmission. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 100,000.
Corrective Action:
The contact owns a 2016 Ford Transit. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the transmission. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 100,000.
Additional Notes:
The contact owns a 2016 Ford Transit. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the transmission. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 100,000.
Mfg Campaign: 11651876
Recall Date: Mar 31, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Ford Transit. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the transmission. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 100,000.
Corrective Action:
The contact owns a 2016 Ford Transit. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the transmission. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 100,000.
Additional Notes:
The contact owns a 2016 Ford Transit. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the transmission. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 100,000.
Mfg Campaign: 11651876
Recall Date: Mar 31, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
DRIVING DOWN THE HWYWAY THE TRANSMISSION WILL KICK OUT OF SIXTH GEAR . SOMETIMES IT GOES TO FIFTH. SOMETIMES IT GOES TO FORTH. SOMETIMES IT JUST DISCONNECTS. IT IS THE SAME PROBLEM YOU Are reporting on with the F150. MINE IS THE SAME YEAR AND THE SAME MOTOR AND TRANSMISSION AS THE F150 BUT I HAVE THE TRANSIT VAN T350. WHEN IT DOES THIS IT SAYS MOTOR FAILURE ON THE DASH, SERVICE IMMEDIATELY. BUT IT IS NOT THE MOTOR. THE MOTOR IS RUNNING FINE. IT IS THE TRANSMISSION. THIS HAPPENS EVERY 30 TO 70 MILES OF DRIVING FOR THE LAST TWO WEEKS. THE PROBLEM STILL EXISTS. WILL FORD FIX IT OR DO I HAVE TO.
Corrective Action:
DRIVING DOWN THE HWYWAY THE TRANSMISSION WILL KICK OUT OF SIXTH GEAR . SOMETIMES IT GOES TO FIFTH. SOMETIMES IT GOES TO FORTH. SOMETIMES IT JUST DISCONNECTS. IT IS THE SAME PROBLEM YOU Are reporting on with the F150. MINE IS THE SAME YEAR AND THE SAME MOTOR AND TRANSMISSION AS THE F150 BUT I HAVE THE TRANSIT VAN T350. WHEN IT DOES THIS IT SAYS MOTOR FAILURE ON THE DASH, SERVICE IMMEDIATELY. BUT IT IS NOT THE MOTOR. THE MOTOR IS RUNNING FINE. IT IS THE TRANSMISSION. THIS HAPPENS EVERY 30 TO 70 MILES OF DRIVING FOR THE LAST TWO WEEKS. THE PROBLEM STILL EXISTS. WILL FORD FIX IT OR DO I HAVE TO.
Additional Notes:
DRIVING DOWN THE HWYWAY THE TRANSMISSION WILL KICK OUT OF SIXTH GEAR . SOMETIMES IT GOES TO FIFTH. SOMETIMES IT GOES TO FORTH. SOMETIMES IT JUST DISCONNECTS. IT IS THE SAME PROBLEM YOU Are reporting on with the F150. MINE IS THE SAME YEAR AND THE SAME MOTOR AND TRANSMISSION AS THE F150 BUT I HAVE THE TRANSIT VAN T350. WHEN IT DOES THIS IT SAYS MOTOR FAILURE ON THE DASH, SERVICE IMMEDIATELY. BUT IT IS NOT THE MOTOR. THE MOTOR IS RUNNING FINE. IT IS THE TRANSMISSION. THIS HAPPENS EVERY 30 TO 70 MILES OF DRIVING FOR THE LAST TWO WEEKS. THE PROBLEM STILL EXISTS. WILL FORD FIX IT OR DO I HAVE TO.
Mfg Campaign: 11651880
Recall Date: Mar 31, 2025
Ford Motor Company
Defect Description:
SEAT BELTS:FRONT:WARNING LIGHT/DEVICES
Potential Consequences:
The contact owns a 2016 Ford Transit. The contact stated that while driving at an undisclosed speed, an abnormal sound was coming from the vehicle while turning to the left or the right. The vehicle was taken to an independent mechanic; however, no cause for the failure was found. The contact stated that the failure persisted. The contact stated that on a separate occasion, the front driver's side seat belt failed to latch securely. The "Seat Belt" warning light was not illuminated. The vehicle was not repaired for the most recent failure. The manufacturer was not notified of the failure. The failure mileage was approximately 42,000.
Corrective Action:
The contact owns a 2016 Ford Transit. The contact stated that while driving at an undisclosed speed, an abnormal sound was coming from the vehicle while turning to the left or the right. The vehicle was taken to an independent mechanic; however, no cause for the failure was found. The contact stated that the failure persisted. The contact stated that on a separate occasion, the front driver's side seat belt failed to latch securely. The "Seat Belt" warning light was not illuminated. The vehicle was not repaired for the most recent failure. The manufacturer was not notified of the failure. The failure mileage was approximately 42,000.
Additional Notes:
The contact owns a 2016 Ford Transit. The contact stated that while driving at an undisclosed speed, an abnormal sound was coming from the vehicle while turning to the left or the right. The vehicle was taken to an independent mechanic; however, no cause for the failure was found. The contact stated that the failure persisted. The contact stated that on a separate occasion, the front driver's side seat belt failed to latch securely. The "Seat Belt" warning light was not illuminated. The vehicle was not repaired for the most recent failure. The manufacturer was not notified of the failure. The failure mileage was approximately 42,000.
Mfg Campaign: 11651163
Recall Date: Mar 27, 2025
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2016 Ford Transit. The contact stated that while driving at an undisclosed speed, an abnormal sound was coming from the vehicle while turning to the left or the right. The vehicle was taken to an independent mechanic; however, no cause for the failure was found. The contact stated that the failure persisted. The contact stated that on a separate occasion, the front driver's side seat belt failed to latch securely. The "Seat Belt" warning light was not illuminated. The vehicle was not repaired for the most recent failure. The manufacturer was not notified of the failure. The failure mileage was approximately 42,000.
Corrective Action:
The contact owns a 2016 Ford Transit. The contact stated that while driving at an undisclosed speed, an abnormal sound was coming from the vehicle while turning to the left or the right. The vehicle was taken to an independent mechanic; however, no cause for the failure was found. The contact stated that the failure persisted. The contact stated that on a separate occasion, the front driver's side seat belt failed to latch securely. The "Seat Belt" warning light was not illuminated. The vehicle was not repaired for the most recent failure. The manufacturer was not notified of the failure. The failure mileage was approximately 42,000.
Additional Notes:
The contact owns a 2016 Ford Transit. The contact stated that while driving at an undisclosed speed, an abnormal sound was coming from the vehicle while turning to the left or the right. The vehicle was taken to an independent mechanic; however, no cause for the failure was found. The contact stated that the failure persisted. The contact stated that on a separate occasion, the front driver's side seat belt failed to latch securely. The "Seat Belt" warning light was not illuminated. The vehicle was not repaired for the most recent failure. The manufacturer was not notified of the failure. The failure mileage was approximately 42,000.
Mfg Campaign: 11651163
Recall Date: Mar 27, 2025
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was going up hill and I heard a pop and smoke started to come out form the center console and then the truck burst into flames
Corrective Action:
I was going up hill and I heard a pop and smoke started to come out form the center console and then the truck burst into flames
Additional Notes:
I was going up hill and I heard a pop and smoke started to come out form the center console and then the truck burst into flames
Mfg Campaign: 11644306
Recall Date: Feb 22, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Failed Reductant Heater, poor SCR performance (requiring a new SCR) and EGR failure at 8 years, 132k miles
Corrective Action:
Failed Reductant Heater, poor SCR performance (requiring a new SCR) and EGR failure at 8 years, 132k miles
Additional Notes:
Failed Reductant Heater, poor SCR performance (requiring a new SCR) and EGR failure at 8 years, 132k miles
Mfg Campaign: 11638666
Recall Date: Jan 26, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was not made aware of the recall. The driveshaft separated while I was driving, causing significant damage to other parts of the vehicle, including the transmission, motor and transmission mount, cooling, electrical and brake and transmission lines, oil and fuel parts, and much more underneath the van. This happened after a very brief hard vibration moments before it “exploded” and sent me flying into the air and coming to a very quick stop, which also caused medical issues. Ford is refusing to repair all that their recalled part damaged claiming they “notified me” but I haven’t received such notice. I stay up on all maintenance and repairs for my van, and the dealership acknowledged that when looking at the vehicle history reports.
Corrective Action:
I was not made aware of the recall. The driveshaft separated while I was driving, causing significant damage to other parts of the vehicle, including the transmission, motor and transmission mount, cooling, electrical and brake and transmission lines, oil and fuel parts, and much more underneath the van. This happened after a very brief hard vibration moments before it “exploded” and sent me flying into the air and coming to a very quick stop, which also caused medical issues. Ford is refusing to repair all that their recalled part damaged claiming they “notified me” but I haven’t received such notice. I stay up on all maintenance and repairs for my van, and the dealership acknowledged that when looking at the vehicle history reports.
Additional Notes:
I was not made aware of the recall. The driveshaft separated while I was driving, causing significant damage to other parts of the vehicle, including the transmission, motor and transmission mount, cooling, electrical and brake and transmission lines, oil and fuel parts, and much more underneath the van. This happened after a very brief hard vibration moments before it “exploded” and sent me flying into the air and coming to a very quick stop, which also caused medical issues. Ford is refusing to repair all that their recalled part damaged claiming they “notified me” but I haven’t received such notice. I stay up on all maintenance and repairs for my van, and the dealership acknowledged that when looking at the vehicle history reports.
Mfg Campaign: 11630627
Recall Date: Dec 13, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I was not made aware of the recall. The driveshaft separated while I was driving, causing significant damage to other parts of the vehicle, including the transmission, motor and transmission mount, cooling, electrical and brake and transmission lines, oil and fuel parts, and much more underneath the van. This happened after a very brief hard vibration moments before it “exploded” and sent me flying into the air and coming to a very quick stop, which also caused medical issues. Ford is refusing to repair all that their recalled part damaged claiming they “notified me” but I haven’t received such notice. I stay up on all maintenance and repairs for my van, and the dealership acknowledged that when looking at the vehicle history reports.
Corrective Action:
I was not made aware of the recall. The driveshaft separated while I was driving, causing significant damage to other parts of the vehicle, including the transmission, motor and transmission mount, cooling, electrical and brake and transmission lines, oil and fuel parts, and much more underneath the van. This happened after a very brief hard vibration moments before it “exploded” and sent me flying into the air and coming to a very quick stop, which also caused medical issues. Ford is refusing to repair all that their recalled part damaged claiming they “notified me” but I haven’t received such notice. I stay up on all maintenance and repairs for my van, and the dealership acknowledged that when looking at the vehicle history reports.
Additional Notes:
I was not made aware of the recall. The driveshaft separated while I was driving, causing significant damage to other parts of the vehicle, including the transmission, motor and transmission mount, cooling, electrical and brake and transmission lines, oil and fuel parts, and much more underneath the van. This happened after a very brief hard vibration moments before it “exploded” and sent me flying into the air and coming to a very quick stop, which also caused medical issues. Ford is refusing to repair all that their recalled part damaged claiming they “notified me” but I haven’t received such notice. I stay up on all maintenance and repairs for my van, and the dealership acknowledged that when looking at the vehicle history reports.
Mfg Campaign: 11630627
Recall Date: Dec 13, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was not made aware of the recall. The driveshaft separated while I was driving, causing significant damage to other parts of the vehicle, including the transmission, motor and transmission mount, cooling, electrical and brake and transmission lines, oil and fuel parts, and much more underneath the van. This happened after a very brief hard vibration moments before it “exploded” and sent me flying into the air and coming to a very quick stop, which also caused medical issues. Ford is refusing to repair all that their recalled part damaged claiming they “notified me” but I haven’t received such notice. I stay up on all maintenance and repairs for my van, and the dealership acknowledged that when looking at the vehicle history reports.
Corrective Action:
I was not made aware of the recall. The driveshaft separated while I was driving, causing significant damage to other parts of the vehicle, including the transmission, motor and transmission mount, cooling, electrical and brake and transmission lines, oil and fuel parts, and much more underneath the van. This happened after a very brief hard vibration moments before it “exploded” and sent me flying into the air and coming to a very quick stop, which also caused medical issues. Ford is refusing to repair all that their recalled part damaged claiming they “notified me” but I haven’t received such notice. I stay up on all maintenance and repairs for my van, and the dealership acknowledged that when looking at the vehicle history reports.
Additional Notes:
I was not made aware of the recall. The driveshaft separated while I was driving, causing significant damage to other parts of the vehicle, including the transmission, motor and transmission mount, cooling, electrical and brake and transmission lines, oil and fuel parts, and much more underneath the van. This happened after a very brief hard vibration moments before it “exploded” and sent me flying into the air and coming to a very quick stop, which also caused medical issues. Ford is refusing to repair all that their recalled part damaged claiming they “notified me” but I haven’t received such notice. I stay up on all maintenance and repairs for my van, and the dealership acknowledged that when looking at the vehicle history reports.
Mfg Campaign: 11630627
Recall Date: Dec 13, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
•What component or system failed or malfunctioned, and is it available for inspection upon request? Unknown •How was your safety or the safety of others put at risk? Van completely shuts down, lights on dashboard shut off, can’t not accelerate or brake, and hazard lights do not turn on. •Has the problem been reproduced or confirmed by a dealer or independent service center? Problem could not be reproduce at Ford the second time. The first time this happened, the Van was serviced at Ford for over 2 months for the same issues. •Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle has been serviced by Penske & Ford. •Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning lights or messages, these issues comes up randomly and shuts the vehicle down completely.
Corrective Action:
•What component or system failed or malfunctioned, and is it available for inspection upon request? Unknown •How was your safety or the safety of others put at risk? Van completely shuts down, lights on dashboard shut off, can’t not accelerate or brake, and hazard lights do not turn on. •Has the problem been reproduced or confirmed by a dealer or independent service center? Problem could not be reproduce at Ford the second time. The first time this happened, the Van was serviced at Ford for over 2 months for the same issues. •Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle has been serviced by Penske & Ford. •Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning lights or messages, these issues comes up randomly and shuts the vehicle down completely.
Additional Notes:
•What component or system failed or malfunctioned, and is it available for inspection upon request? Unknown •How was your safety or the safety of others put at risk? Van completely shuts down, lights on dashboard shut off, can’t not accelerate or brake, and hazard lights do not turn on. •Has the problem been reproduced or confirmed by a dealer or independent service center? Problem could not be reproduce at Ford the second time. The first time this happened, the Van was serviced at Ford for over 2 months for the same issues. •Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle has been serviced by Penske & Ford. •Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning lights or messages, these issues comes up randomly and shuts the vehicle down completely.
Mfg Campaign: 11629699
Recall Date: Dec 9, 2024
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
•What component or system failed or malfunctioned, and is it available for inspection upon request? Unknown •How was your safety or the safety of others put at risk? Van completely shuts down, lights on dashboard shut off, can’t not accelerate or brake, and hazard lights do not turn on. •Has the problem been reproduced or confirmed by a dealer or independent service center? Problem could not be reproduce at Ford the second time. The first time this happened, the Van was serviced at Ford for over 2 months for the same issues. •Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle has been serviced by Penske & Ford. •Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning lights or messages, these issues comes up randomly and shuts the vehicle down completely.
Corrective Action:
•What component or system failed or malfunctioned, and is it available for inspection upon request? Unknown •How was your safety or the safety of others put at risk? Van completely shuts down, lights on dashboard shut off, can’t not accelerate or brake, and hazard lights do not turn on. •Has the problem been reproduced or confirmed by a dealer or independent service center? Problem could not be reproduce at Ford the second time. The first time this happened, the Van was serviced at Ford for over 2 months for the same issues. •Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle has been serviced by Penske & Ford. •Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning lights or messages, these issues comes up randomly and shuts the vehicle down completely.
Additional Notes:
•What component or system failed or malfunctioned, and is it available for inspection upon request? Unknown •How was your safety or the safety of others put at risk? Van completely shuts down, lights on dashboard shut off, can’t not accelerate or brake, and hazard lights do not turn on. •Has the problem been reproduced or confirmed by a dealer or independent service center? Problem could not be reproduce at Ford the second time. The first time this happened, the Van was serviced at Ford for over 2 months for the same issues. •Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle has been serviced by Penske & Ford. •Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning lights or messages, these issues comes up randomly and shuts the vehicle down completely.
Mfg Campaign: 11629699
Recall Date: Dec 9, 2024
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
•What component or system failed or malfunctioned, and is it available for inspection upon request? Unknown •How was your safety or the safety of others put at risk? Van completely shuts down, lights on dashboard shut off, can’t not accelerate or brake, and hazard lights do not turn on. •Has the problem been reproduced or confirmed by a dealer or independent service center? Problem could not be reproduce at Ford the second time. The first time this happened, the Van was serviced at Ford for over 2 months for the same issues. •Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle has been serviced by Penske & Ford. •Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning lights or messages, these issues comes up randomly and shuts the vehicle down completely.
Corrective Action:
•What component or system failed or malfunctioned, and is it available for inspection upon request? Unknown •How was your safety or the safety of others put at risk? Van completely shuts down, lights on dashboard shut off, can’t not accelerate or brake, and hazard lights do not turn on. •Has the problem been reproduced or confirmed by a dealer or independent service center? Problem could not be reproduce at Ford the second time. The first time this happened, the Van was serviced at Ford for over 2 months for the same issues. •Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle has been serviced by Penske & Ford. •Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning lights or messages, these issues comes up randomly and shuts the vehicle down completely.
Additional Notes:
•What component or system failed or malfunctioned, and is it available for inspection upon request? Unknown •How was your safety or the safety of others put at risk? Van completely shuts down, lights on dashboard shut off, can’t not accelerate or brake, and hazard lights do not turn on. •Has the problem been reproduced or confirmed by a dealer or independent service center? Problem could not be reproduce at Ford the second time. The first time this happened, the Van was serviced at Ford for over 2 months for the same issues. •Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle has been serviced by Penske & Ford. •Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning lights or messages, these issues comes up randomly and shuts the vehicle down completely.
Mfg Campaign: 11629699
Recall Date: Dec 9, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
Potential Consequences:
The contact owns a 2016 Ford Transit. The contact stated while driving 40-45 MPH, the message "High Temperature - Pull Over Safely" was displayed. The contact stated that upon decelerating, the temperature gauge dropped, then started fluctuating from normal to high temperature. The contact was able to drive to the nearby residence. The contact stated while driving to the dealer the following day, the check engine warning light illuminated. The dealer diagnosed that the EGR was fractured. The vehicle was not repaired. The dealer informed the contact of Ford Campaign Number: 18M06; which the contact related to the failure. The manufacturer was notified of the failure and informed the contact that the campaign had expired. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 150,000.
Corrective Action:
The contact owns a 2016 Ford Transit. The contact stated while driving 40-45 MPH, the message "High Temperature - Pull Over Safely" was displayed. The contact stated that upon decelerating, the temperature gauge dropped, then started fluctuating from normal to high temperature. The contact was able to drive to the nearby residence. The contact stated while driving to the dealer the following day, the check engine warning light illuminated. The dealer diagnosed that the EGR was fractured. The vehicle was not repaired. The dealer informed the contact of Ford Campaign Number: 18M06; which the contact related to the failure. The manufacturer was notified of the failure and informed the contact that the campaign had expired. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 150,000.
Additional Notes:
The contact owns a 2016 Ford Transit. The contact stated while driving 40-45 MPH, the message "High Temperature - Pull Over Safely" was displayed. The contact stated that upon decelerating, the temperature gauge dropped, then started fluctuating from normal to high temperature. The contact was able to drive to the nearby residence. The contact stated while driving to the dealer the following day, the check engine warning light illuminated. The dealer diagnosed that the EGR was fractured. The vehicle was not repaired. The dealer informed the contact of Ford Campaign Number: 18M06; which the contact related to the failure. The manufacturer was notified of the failure and informed the contact that the campaign had expired. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 150,000.
Mfg Campaign: 11620054
Recall Date: Oct 16, 2024
Ford Motor Company
Defect Description:
SUSPENSION
Potential Consequences:
The contact owns a 2016 Ford Transit. The contact stated while driving at an undisclosed speed, the vehicle was vibrating abnormally. The contact stated that there was a loud squeaking noise while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 72,419.
Corrective Action:
The contact owns a 2016 Ford Transit. The contact stated while driving at an undisclosed speed, the vehicle was vibrating abnormally. The contact stated that there was a loud squeaking noise while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 72,419.
Additional Notes:
The contact owns a 2016 Ford Transit. The contact stated while driving at an undisclosed speed, the vehicle was vibrating abnormally. The contact stated that there was a loud squeaking noise while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 72,419.
Mfg Campaign: 11615047
Recall Date: Sep 17, 2024
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Edzant Price LLC
Valencia, CA • 36 yrs
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