Complaints & Recalls
Official Safety Recalls - Important!
24 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015-2020 Transit vehicles. An incorrect driveshaft torsional damper service kit may have been installed, which can allow the damper shield to contact the parking brake cable, possibly resulting in parking brake failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21S39
Recall Date: Aug 11, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015-2017 Transit vehicles. This recall includes all full-size Transit vehicles previously recalled under 17V-408 except ones that received mechanical universal joint (u-joint) as a remedy and any 156" or 178" wheelbase Chassis Cab and Cut-Away bodies models. The flexible coupling connecting the transmission to the driveshaft may prematurely fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S38
Recall Date: Oct 25, 2019
New England Wheels
Safety Issue:
New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18E-076
Recall Date: Apr 29, 2019
Fenton Mobility Products, Inc.
Safety Issue:
Fenton Mobility Products, Inc. (Fenton Mobility) is recalling certain 2015-2018 Ford Transit vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18E-076
Mobility Transportation Services
Safety Issue:
Mobility Transportation Services (MobilityTrans) is recalling certain 2014-2018 Ford Transit and Ram Promaster vehicles and 2014-2015 Ford Econoline vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 18, 2019
Mobility Specialists, Inc.
Safety Issue:
Mobility Specialists, Inc. (Mobility Specialists) is recalling certain 2014-2017 Ford E-150 and Transit vans modified to be equipped with Ricon S-Series and K-Series wheel chair lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18E-044
Cabot Coach Builders Inc Dba Royale
Safety Issue:
Cabot Coach Builders, Inc. DBA Royale Limousine (Royale) is recalling certain 2015-2018 Ford Transit-based mini-coaches equipped with Freedman GO-ES foldaway seats recalled under 18E-076. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Mar 28, 2019
Vantage Mobility International, Llc
Safety Issue:
Vantage Mobility International, LLC (Vantage) is recalling certain 2015-2018 Ford Transit Van, Mercedes-Benz Sprinter, and 2007 Ford F-250-based shuttle vehicles equipped with Freedman GO-3S foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Mar 26, 2019
Transitworks
Safety Issue:
TransitWorks is recalling certain 2015-2018 Ford Transit, 2018 Ford Transit Connect, and 2016 Dodge Ram ProMaster vehicles modified to be equipped with Freedman Seating GO-ES seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Mar 22, 2019
Quality Van Sales, Inc.
Safety Issue:
Quality Van Sales, Inc. (Quality Van) is recalling certain 2015-2018 Ford Transit and E-350 vehicles modified to be equipped with Freedman GO-ES Foldaway Seat back cushions. The seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.Please provide the following information:
Recall Date: Mar 18, 2019
Fenton Mobility Products, Inc.
Safety Issue:
Fenton Mobility Products, Inc. (Fenton) is recalling certain 2015-2017 Ford Transit passenger vans modified to be equipped with Ricon S & K Titanium Wheelchair Lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: RICON RECALL RI61396
Recall Date: Mar 6, 2019
Prime-time Specialty Vehicles
Safety Issue:
Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2016-2018 Ram ProMaster and Ford Transit vehicles modified to be equipped with Freedman GO-ES Foldaway Seats. When the seat back cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Mar 1, 2019
Xl Hybrids Inc
Safety Issue:
XL Hybrids, Inc (XL) is recalling certain 2015-2018 Ford Transit vehicles modified to be equipped with XL's electric hybrid system. The cardan (universal) joint on the front driveshaft may fail, possibly causing the front driveshaft to detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Feb 21, 2019
National Van Builders, Inc.
Safety Issue:
National Van Builders, Inc. (National Van) is recalling certain 2015-2018 Ford Transit vehicles equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Nov 6, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015-2017 Ford Transit vehicles, equipped with a trailer tow module. Water can enter the tow modules and corrode the wiring causing issues such as rapidly flashing turn signals, loss of instrument panel display, an electrical short and possibly the deployment of seatbelt pretensioner.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S34-S1
Recall Date: Apr 30, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015-2017 Ford Transit vehicles, equipped with a trailer tow module. Water can enter the tow modules and corrode the wiring causing issues such as rapidly flashing turn signals, loss of instrument panel display, an electrical short and possibly the deployment of seatbelt pretensioner.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S34
Recall Date: Oct 23, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling all 2015-2017 Transit vehicles except 156" and 178" wheelbase Chassis Cab and Cut-Away bodies. In the affected vehicles, the flexible coupling connecting the transmission to the driveshaft may prematurely fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S15
Recall Date: Jun 26, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2015-2016 Transit vehicles manufactured July 15, 2015, to April 14, 2016 and equipped with a 3.2L diesel engine. A fuel injector or the fuel volume control valve may clog due to metallic debris within the fuel system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16S32
Recall Date: Aug 24, 2016
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2015-2016 Transit vehicles manufactured March 12, 2014, to March 18, 2016. In the affected vehicles, the side curtain air bag may not deploy with the proper trajectory due to being folded and packaged incorrectly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16S13
Recall Date: Apr 4, 2016
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2015-2016 Transit vehicles manufactured February 13, 2014, to January 13, 2016 and equipped with rear passenger seats. The rear seat belt buckles may be damaged if a heavy object is placed on, or impacts, the top of the buckle. The damage may prevent the buckle from latching or from remaining latched.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16S06
Recall Date: Feb 25, 2016
Consumer Complaints
183 ComplaintsFord Motor Company
Defect Description:
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Potential Consequences:
The contact owns a 2016 Ford Transit. The contact stated while driving at an undisclosed speed, the vehicle was vibrating abnormally. The contact stated that there was a loud squeaking noise while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 72,419.
Corrective Action:
The contact owns a 2016 Ford Transit. The contact stated while driving at an undisclosed speed, the vehicle was vibrating abnormally. The contact stated that there was a loud squeaking noise while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 72,419.
Additional Notes:
The contact owns a 2016 Ford Transit. The contact stated while driving at an undisclosed speed, the vehicle was vibrating abnormally. The contact stated that there was a loud squeaking noise while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 72,419.
Mfg Campaign: 11615047
Recall Date: Sep 17, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Transit. The contact stated that while an employee was driving above 15 MPH, the vehicle was shaking abnormally with loud clanking sounds. The vehicle was inspected by an independent mechanic who determined that the driveshaft was faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The contact was informed that the vehicle was previously serviced on three separate occasions which included under NHTSA Campaign Number: 19V767000 (Power Train), but the failure persisted. The failure mileage was 150,000.
Corrective Action:
The contact owns a 2016 Ford Transit. The contact stated that while an employee was driving above 15 MPH, the vehicle was shaking abnormally with loud clanking sounds. The vehicle was inspected by an independent mechanic who determined that the driveshaft was faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The contact was informed that the vehicle was previously serviced on three separate occasions which included under NHTSA Campaign Number: 19V767000 (Power Train), but the failure persisted. The failure mileage was 150,000.
Additional Notes:
The contact owns a 2016 Ford Transit. The contact stated that while an employee was driving above 15 MPH, the vehicle was shaking abnormally with loud clanking sounds. The vehicle was inspected by an independent mechanic who determined that the driveshaft was faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The contact was informed that the vehicle was previously serviced on three separate occasions which included under NHTSA Campaign Number: 19V767000 (Power Train), but the failure persisted. The failure mileage was 150,000.
Mfg Campaign: 11612216
Recall Date: Sep 3, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
driveshaft coupler failed Ford refuses to fix damaged parts from coupler failure. Received notice of safety recall 10-25-2023. Recall was issued 10-25-2019 but I was never notified of a recall. (recall notices are sent by mail) once recall notice was received 10-25-2023 I tried countless times to have recall done but parts were never available. Finally took to the dealer and had them place the part on order (backorder) to be filled when available on/or around 1-2024. Failure happened 4-18-2024 with the recall part still on backorder damaging all brake lines and fuel lines all at the same time. This part should have been available when the vehicle was taken to the dealership for repair in Jan. 2024 and fixed. Not until a Failure happens that could of cost the lives of X-people on a highway due to parts not being available for a Major recall like this one.
Corrective Action:
driveshaft coupler failed Ford refuses to fix damaged parts from coupler failure. Received notice of safety recall 10-25-2023. Recall was issued 10-25-2019 but I was never notified of a recall. (recall notices are sent by mail) once recall notice was received 10-25-2023 I tried countless times to have recall done but parts were never available. Finally took to the dealer and had them place the part on order (backorder) to be filled when available on/or around 1-2024. Failure happened 4-18-2024 with the recall part still on backorder damaging all brake lines and fuel lines all at the same time. This part should have been available when the vehicle was taken to the dealership for repair in Jan. 2024 and fixed. Not until a Failure happens that could of cost the lives of X-people on a highway due to parts not being available for a Major recall like this one.
Additional Notes:
driveshaft coupler failed Ford refuses to fix damaged parts from coupler failure. Received notice of safety recall 10-25-2023. Recall was issued 10-25-2019 but I was never notified of a recall. (recall notices are sent by mail) once recall notice was received 10-25-2023 I tried countless times to have recall done but parts were never available. Finally took to the dealer and had them place the part on order (backorder) to be filled when available on/or around 1-2024. Failure happened 4-18-2024 with the recall part still on backorder damaging all brake lines and fuel lines all at the same time. This part should have been available when the vehicle was taken to the dealership for repair in Jan. 2024 and fixed. Not until a Failure happens that could of cost the lives of X-people on a highway due to parts not being available for a Major recall like this one.
Mfg Campaign: 11597015
Recall Date: Jun 26, 2024
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
driveshaft coupler failed Ford refuses to fix damaged parts from coupler failure. Received notice of safety recall 10-25-2023. Recall was issued 10-25-2019 but I was never notified of a recall. (recall notices are sent by mail) once recall notice was received 10-25-2023 I tried countless times to have recall done but parts were never available. Finally took to the dealer and had them place the part on order (backorder) to be filled when available on/or around 1-2024. Failure happened 4-18-2024 with the recall part still on backorder damaging all brake lines and fuel lines all at the same time. This part should have been available when the vehicle was taken to the dealership for repair in Jan. 2024 and fixed. Not until a Failure happens that could of cost the lives of X-people on a highway due to parts not being available for a Major recall like this one.
Corrective Action:
driveshaft coupler failed Ford refuses to fix damaged parts from coupler failure. Received notice of safety recall 10-25-2023. Recall was issued 10-25-2019 but I was never notified of a recall. (recall notices are sent by mail) once recall notice was received 10-25-2023 I tried countless times to have recall done but parts were never available. Finally took to the dealer and had them place the part on order (backorder) to be filled when available on/or around 1-2024. Failure happened 4-18-2024 with the recall part still on backorder damaging all brake lines and fuel lines all at the same time. This part should have been available when the vehicle was taken to the dealership for repair in Jan. 2024 and fixed. Not until a Failure happens that could of cost the lives of X-people on a highway due to parts not being available for a Major recall like this one.
Additional Notes:
driveshaft coupler failed Ford refuses to fix damaged parts from coupler failure. Received notice of safety recall 10-25-2023. Recall was issued 10-25-2019 but I was never notified of a recall. (recall notices are sent by mail) once recall notice was received 10-25-2023 I tried countless times to have recall done but parts were never available. Finally took to the dealer and had them place the part on order (backorder) to be filled when available on/or around 1-2024. Failure happened 4-18-2024 with the recall part still on backorder damaging all brake lines and fuel lines all at the same time. This part should have been available when the vehicle was taken to the dealership for repair in Jan. 2024 and fixed. Not until a Failure happens that could of cost the lives of X-people on a highway due to parts not being available for a Major recall like this one.
Mfg Campaign: 11597015
Recall Date: Jun 26, 2024
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
driveshaft coupler failed Ford refuses to fix damaged parts from coupler failure. Received notice of safety recall 10-25-2023. Recall was issued 10-25-2019 but I was never notified of a recall. (recall notices are sent by mail) once recall notice was received 10-25-2023 I tried countless times to have recall done but parts were never available. Finally took to the dealer and had them place the part on order (backorder) to be filled when available on/or around 1-2024. Failure happened 4-18-2024 with the recall part still on backorder damaging all brake lines and fuel lines all at the same time. This part should have been available when the vehicle was taken to the dealership for repair in Jan. 2024 and fixed. Not until a Failure happens that could of cost the lives of X-people on a highway due to parts not being available for a Major recall like this one.
Corrective Action:
driveshaft coupler failed Ford refuses to fix damaged parts from coupler failure. Received notice of safety recall 10-25-2023. Recall was issued 10-25-2019 but I was never notified of a recall. (recall notices are sent by mail) once recall notice was received 10-25-2023 I tried countless times to have recall done but parts were never available. Finally took to the dealer and had them place the part on order (backorder) to be filled when available on/or around 1-2024. Failure happened 4-18-2024 with the recall part still on backorder damaging all brake lines and fuel lines all at the same time. This part should have been available when the vehicle was taken to the dealership for repair in Jan. 2024 and fixed. Not until a Failure happens that could of cost the lives of X-people on a highway due to parts not being available for a Major recall like this one.
Additional Notes:
driveshaft coupler failed Ford refuses to fix damaged parts from coupler failure. Received notice of safety recall 10-25-2023. Recall was issued 10-25-2019 but I was never notified of a recall. (recall notices are sent by mail) once recall notice was received 10-25-2023 I tried countless times to have recall done but parts were never available. Finally took to the dealer and had them place the part on order (backorder) to be filled when available on/or around 1-2024. Failure happened 4-18-2024 with the recall part still on backorder damaging all brake lines and fuel lines all at the same time. This part should have been available when the vehicle was taken to the dealership for repair in Jan. 2024 and fixed. Not until a Failure happens that could of cost the lives of X-people on a highway due to parts not being available for a Major recall like this one.
Mfg Campaign: 11597015
Recall Date: Jun 26, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Transit. The contact stated while driving at various speeds, the rear end of the vehicle made an abnormal sound. The contact stated that the failure had been recurring increasingly. The vehicle was taken to the dealer, where it was diagnosed with driveshaft failure. The dealer determined that the failure was related to NHTSA Campaign Number: 19V767000 (Power Train) however, the VIN was not included. The vehicle was not repaired. The dealer referred the contact to the manufacturer, who then referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 260,000.
Corrective Action:
The contact owns a 2016 Ford Transit. The contact stated while driving at various speeds, the rear end of the vehicle made an abnormal sound. The contact stated that the failure had been recurring increasingly. The vehicle was taken to the dealer, where it was diagnosed with driveshaft failure. The dealer determined that the failure was related to NHTSA Campaign Number: 19V767000 (Power Train) however, the VIN was not included. The vehicle was not repaired. The dealer referred the contact to the manufacturer, who then referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 260,000.
Additional Notes:
The contact owns a 2016 Ford Transit. The contact stated while driving at various speeds, the rear end of the vehicle made an abnormal sound. The contact stated that the failure had been recurring increasingly. The vehicle was taken to the dealer, where it was diagnosed with driveshaft failure. The dealer determined that the failure was related to NHTSA Campaign Number: 19V767000 (Power Train) however, the VIN was not included. The vehicle was not repaired. The dealer referred the contact to the manufacturer, who then referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 260,000.
Mfg Campaign: 11585495
Recall Date: Apr 26, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Transit. The contact had received a recall notification and the vehicle was taken to the dealer, where the flexible coupling was replaced as an interim repair under NHTSA Campaign Number: 19V767000 (Power Train). The contact stated while an employee was driving at an undisclosed speed, the vehicle lost motive power. The vehicle was towed to an independent mechanic, where it was determined that the failure was related NHTSA Campaign Number: 19V767000 (Power Train). The contact stated that the mechanic attempted to order the part from the manufacturer, but the manufacturer informed the mechanic that only an authorized dealer could perform the repair. The vehicle was towed to the dealer, where it was diagnosed that the driveshaft assembly and other unknown parts had failed and needed to be replaced. The dealer sent a claim to the manufacturer for the repair; however, the manufacturer informed the dealer that they could not cover the repair of the vehicle because the flexible coupling was not replaced after another 40,000 miles, which resulted in the failure. The vehicle was not repaired. The failure mileage was approximately 170,000.
Corrective Action:
The contact owns a 2016 Ford Transit. The contact had received a recall notification and the vehicle was taken to the dealer, where the flexible coupling was replaced as an interim repair under NHTSA Campaign Number: 19V767000 (Power Train). The contact stated while an employee was driving at an undisclosed speed, the vehicle lost motive power. The vehicle was towed to an independent mechanic, where it was determined that the failure was related NHTSA Campaign Number: 19V767000 (Power Train). The contact stated that the mechanic attempted to order the part from the manufacturer, but the manufacturer informed the mechanic that only an authorized dealer could perform the repair. The vehicle was towed to the dealer, where it was diagnosed that the driveshaft assembly and other unknown parts had failed and needed to be replaced. The dealer sent a claim to the manufacturer for the repair; however, the manufacturer informed the dealer that they could not cover the repair of the vehicle because the flexible coupling was not replaced after another 40,000 miles, which resulted in the failure. The vehicle was not repaired. The failure mileage was approximately 170,000.
Additional Notes:
The contact owns a 2016 Ford Transit. The contact had received a recall notification and the vehicle was taken to the dealer, where the flexible coupling was replaced as an interim repair under NHTSA Campaign Number: 19V767000 (Power Train). The contact stated while an employee was driving at an undisclosed speed, the vehicle lost motive power. The vehicle was towed to an independent mechanic, where it was determined that the failure was related NHTSA Campaign Number: 19V767000 (Power Train). The contact stated that the mechanic attempted to order the part from the manufacturer, but the manufacturer informed the mechanic that only an authorized dealer could perform the repair. The vehicle was towed to the dealer, where it was diagnosed that the driveshaft assembly and other unknown parts had failed and needed to be replaced. The dealer sent a claim to the manufacturer for the repair; however, the manufacturer informed the dealer that they could not cover the repair of the vehicle because the flexible coupling was not replaced after another 40,000 miles, which resulted in the failure. The vehicle was not repaired. The failure mileage was approximately 170,000.
Mfg Campaign: 11575744
Recall Date: Mar 6, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Had driveshaft parts replaced on recall. After recall, driveshaft produced an obtrusive rpm-proportional grinding noise, especially on acceleration or slow turns.
Corrective Action:
Had driveshaft parts replaced on recall. After recall, driveshaft produced an obtrusive rpm-proportional grinding noise, especially on acceleration or slow turns.
Additional Notes:
Had driveshaft parts replaced on recall. After recall, driveshaft produced an obtrusive rpm-proportional grinding noise, especially on acceleration or slow turns.
Mfg Campaign: 11573852
Recall Date: Feb 25, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission Failed. It shifts when it should'nt on interstate downshifts and could cause a accident, took it to the dealership. Please read below Ford Dealership diagnostics. CUSTOMER STATES TRANSMISSION SHIFTING WHEN IT SHOULDNT”’TRANSMISSION SERVICE REQUIRED ERROR MESSAGE SHOWS UP ON DASH PLEASE intermitent light when acts up. Ford Dealership DIAGNOSE-- AND ADVISE. CAUSE: TRANSMISSION RANGE SENSOR/ LEADFRAME DIAGNOSTICS AND TESTING" VERIFIED CUSTOMERS CONCERN PULLED DTCS P0707 TRANSMISSION RANGE SENSOR CIRCUIT LOW, P01702 TRANSMISSION RANGE SENSOR CIRCUIT . . - INTERMITTENT, P1921 TRANSMISSION RANGE SIGNAL, P0706 TRANSMISSION RANGE SENSOR CIRCUIT RANGE/PERFORMANCE, P0707 TRANSMISSION RANGE SENSOR ' CIRCUIT LOW,_P0316 MISFIRE DETECTED ON START UP, PERFORMED TESTING LOAD TESTED CIRCUITS FOR TRANSMISSION RANGE WIRING BACK TO THE PCM, ALL ' CIRCUITS PASSED, INTERNAL ISSUE WITH THE TRANSMISSION RANGE SENSOR/- TOTAL 3159.99 MOLDED LEADFRAME, QUOTED REPLACEMENT CUSTOMER DECLINED -REPAIRS AT THIS TIME. Also found all kinds of complaints about this transmission on internet and recalls but my VIN does not qualify for the recall.
Corrective Action:
Transmission Failed. It shifts when it should'nt on interstate downshifts and could cause a accident, took it to the dealership. Please read below Ford Dealership diagnostics. CUSTOMER STATES TRANSMISSION SHIFTING WHEN IT SHOULDNT”’TRANSMISSION SERVICE REQUIRED ERROR MESSAGE SHOWS UP ON DASH PLEASE intermitent light when acts up. Ford Dealership DIAGNOSE-- AND ADVISE. CAUSE: TRANSMISSION RANGE SENSOR/ LEADFRAME DIAGNOSTICS AND TESTING" VERIFIED CUSTOMERS CONCERN PULLED DTCS P0707 TRANSMISSION RANGE SENSOR CIRCUIT LOW, P01702 TRANSMISSION RANGE SENSOR CIRCUIT . . - INTERMITTENT, P1921 TRANSMISSION RANGE SIGNAL, P0706 TRANSMISSION RANGE SENSOR CIRCUIT RANGE/PERFORMANCE, P0707 TRANSMISSION RANGE SENSOR ' CIRCUIT LOW,_P0316 MISFIRE DETECTED ON START UP, PERFORMED TESTING LOAD TESTED CIRCUITS FOR TRANSMISSION RANGE WIRING BACK TO THE PCM, ALL ' CIRCUITS PASSED, INTERNAL ISSUE WITH THE TRANSMISSION RANGE SENSOR/- TOTAL 3159.99 MOLDED LEADFRAME, QUOTED REPLACEMENT CUSTOMER DECLINED -REPAIRS AT THIS TIME. Also found all kinds of complaints about this transmission on internet and recalls but my VIN does not qualify for the recall.
Additional Notes:
Transmission Failed. It shifts when it should'nt on interstate downshifts and could cause a accident, took it to the dealership. Please read below Ford Dealership diagnostics. CUSTOMER STATES TRANSMISSION SHIFTING WHEN IT SHOULDNT”’TRANSMISSION SERVICE REQUIRED ERROR MESSAGE SHOWS UP ON DASH PLEASE intermitent light when acts up. Ford Dealership DIAGNOSE-- AND ADVISE. CAUSE: TRANSMISSION RANGE SENSOR/ LEADFRAME DIAGNOSTICS AND TESTING" VERIFIED CUSTOMERS CONCERN PULLED DTCS P0707 TRANSMISSION RANGE SENSOR CIRCUIT LOW, P01702 TRANSMISSION RANGE SENSOR CIRCUIT . . - INTERMITTENT, P1921 TRANSMISSION RANGE SIGNAL, P0706 TRANSMISSION RANGE SENSOR CIRCUIT RANGE/PERFORMANCE, P0707 TRANSMISSION RANGE SENSOR ' CIRCUIT LOW,_P0316 MISFIRE DETECTED ON START UP, PERFORMED TESTING LOAD TESTED CIRCUITS FOR TRANSMISSION RANGE WIRING BACK TO THE PCM, ALL ' CIRCUITS PASSED, INTERNAL ISSUE WITH THE TRANSMISSION RANGE SENSOR/- TOTAL 3159.99 MOLDED LEADFRAME, QUOTED REPLACEMENT CUSTOMER DECLINED -REPAIRS AT THIS TIME. Also found all kinds of complaints about this transmission on internet and recalls but my VIN does not qualify for the recall.
Mfg Campaign: 11573118
Recall Date: Feb 21, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Transit. The contact received notification of NHTSA Campaign Number: 19V767000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at various speeds, there was abnormal sound of a lose part underneath the vehicle near the front driver’s side seat and front passenger’s side seat. The dealer was contacted, and it was determined that the failure was related to a driveshaft failure. The manufacturer was made aware of the issue. The failure mileage was 120,000. Parts distribution disconnect.
Corrective Action:
The contact owns a 2016 Ford Transit. The contact received notification of NHTSA Campaign Number: 19V767000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at various speeds, there was abnormal sound of a lose part underneath the vehicle near the front driver’s side seat and front passenger’s side seat. The dealer was contacted, and it was determined that the failure was related to a driveshaft failure. The manufacturer was made aware of the issue. The failure mileage was 120,000. Parts distribution disconnect.
Additional Notes:
The contact owns a 2016 Ford Transit. The contact received notification of NHTSA Campaign Number: 19V767000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at various speeds, there was abnormal sound of a lose part underneath the vehicle near the front driver’s side seat and front passenger’s side seat. The dealer was contacted, and it was determined that the failure was related to a driveshaft failure. The manufacturer was made aware of the issue. The failure mileage was 120,000. Parts distribution disconnect.
Mfg Campaign: 11572863
Recall Date: Feb 20, 2024
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Instrument panel turns off on and on during driving. No ability to see speed, acceleration, engine heat, fuel, or any lights at all (unable to see warning lights like engine light or airbag or tire pressure and not even able to use blinkers or high lights). Problem occurs during driving (will even turn off and on many times within same driving session) but will also happen while car is sitting just with ignition on. Took to dealer and they couldnt find the problem, told me to (and I quote) “continue driving until it gets worse” so they could find the problem later on. Romano Ford in Fayetteville NY told us to continue using the vehicle while the instrument panels contiously turns off and on, disregarding the safety issues of not being able to monitor anything while driving (speed, heat, fuel, warnings, blinkers or anything!). When we scanned the vehicle for DTCs it comes up as the instrument panel is losing connection to every single module in the vehicle, and they for some reason do not see this as dangerous.
Corrective Action:
Instrument panel turns off on and on during driving. No ability to see speed, acceleration, engine heat, fuel, or any lights at all (unable to see warning lights like engine light or airbag or tire pressure and not even able to use blinkers or high lights). Problem occurs during driving (will even turn off and on many times within same driving session) but will also happen while car is sitting just with ignition on. Took to dealer and they couldnt find the problem, told me to (and I quote) “continue driving until it gets worse” so they could find the problem later on. Romano Ford in Fayetteville NY told us to continue using the vehicle while the instrument panels contiously turns off and on, disregarding the safety issues of not being able to monitor anything while driving (speed, heat, fuel, warnings, blinkers or anything!). When we scanned the vehicle for DTCs it comes up as the instrument panel is losing connection to every single module in the vehicle, and they for some reason do not see this as dangerous.
Additional Notes:
Instrument panel turns off on and on during driving. No ability to see speed, acceleration, engine heat, fuel, or any lights at all (unable to see warning lights like engine light or airbag or tire pressure and not even able to use blinkers or high lights). Problem occurs during driving (will even turn off and on many times within same driving session) but will also happen while car is sitting just with ignition on. Took to dealer and they couldnt find the problem, told me to (and I quote) “continue driving until it gets worse” so they could find the problem later on. Romano Ford in Fayetteville NY told us to continue using the vehicle while the instrument panels contiously turns off and on, disregarding the safety issues of not being able to monitor anything while driving (speed, heat, fuel, warnings, blinkers or anything!). When we scanned the vehicle for DTCs it comes up as the instrument panel is losing connection to every single module in the vehicle, and they for some reason do not see this as dangerous.
Mfg Campaign: 11572368
Recall Date: Feb 16, 2024
Ford Motor Company
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Instrument panel turns off on and on during driving. No ability to see speed, acceleration, engine heat, fuel, or any lights at all (unable to see warning lights like engine light or airbag or tire pressure and not even able to use blinkers or high lights). Problem occurs during driving (will even turn off and on many times within same driving session) but will also happen while car is sitting just with ignition on. Took to dealer and they couldnt find the problem, told me to (and I quote) “continue driving until it gets worse” so they could find the problem later on. Romano Ford in Fayetteville NY told us to continue using the vehicle while the instrument panels contiously turns off and on, disregarding the safety issues of not being able to monitor anything while driving (speed, heat, fuel, warnings, blinkers or anything!). When we scanned the vehicle for DTCs it comes up as the instrument panel is losing connection to every single module in the vehicle, and they for some reason do not see this as dangerous.
Corrective Action:
Instrument panel turns off on and on during driving. No ability to see speed, acceleration, engine heat, fuel, or any lights at all (unable to see warning lights like engine light or airbag or tire pressure and not even able to use blinkers or high lights). Problem occurs during driving (will even turn off and on many times within same driving session) but will also happen while car is sitting just with ignition on. Took to dealer and they couldnt find the problem, told me to (and I quote) “continue driving until it gets worse” so they could find the problem later on. Romano Ford in Fayetteville NY told us to continue using the vehicle while the instrument panels contiously turns off and on, disregarding the safety issues of not being able to monitor anything while driving (speed, heat, fuel, warnings, blinkers or anything!). When we scanned the vehicle for DTCs it comes up as the instrument panel is losing connection to every single module in the vehicle, and they for some reason do not see this as dangerous.
Additional Notes:
Instrument panel turns off on and on during driving. No ability to see speed, acceleration, engine heat, fuel, or any lights at all (unable to see warning lights like engine light or airbag or tire pressure and not even able to use blinkers or high lights). Problem occurs during driving (will even turn off and on many times within same driving session) but will also happen while car is sitting just with ignition on. Took to dealer and they couldnt find the problem, told me to (and I quote) “continue driving until it gets worse” so they could find the problem later on. Romano Ford in Fayetteville NY told us to continue using the vehicle while the instrument panels contiously turns off and on, disregarding the safety issues of not being able to monitor anything while driving (speed, heat, fuel, warnings, blinkers or anything!). When we scanned the vehicle for DTCs it comes up as the instrument panel is losing connection to every single module in the vehicle, and they for some reason do not see this as dangerous.
Mfg Campaign: 11572368
Recall Date: Feb 16, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER:SENSOR/SENDING UNIT
Potential Consequences:
Instrument panel turns off on and on during driving. No ability to see speed, acceleration, engine heat, fuel, or any lights at all (unable to see warning lights like engine light or airbag or tire pressure and not even able to use blinkers or high lights). Problem occurs during driving (will even turn off and on many times within same driving session) but will also happen while car is sitting just with ignition on. Took to dealer and they couldnt find the problem, told me to (and I quote) “continue driving until it gets worse” so they could find the problem later on. Romano Ford in Fayetteville NY told us to continue using the vehicle while the instrument panels contiously turns off and on, disregarding the safety issues of not being able to monitor anything while driving (speed, heat, fuel, warnings, blinkers or anything!). When we scanned the vehicle for DTCs it comes up as the instrument panel is losing connection to every single module in the vehicle, and they for some reason do not see this as dangerous.
Corrective Action:
Instrument panel turns off on and on during driving. No ability to see speed, acceleration, engine heat, fuel, or any lights at all (unable to see warning lights like engine light or airbag or tire pressure and not even able to use blinkers or high lights). Problem occurs during driving (will even turn off and on many times within same driving session) but will also happen while car is sitting just with ignition on. Took to dealer and they couldnt find the problem, told me to (and I quote) “continue driving until it gets worse” so they could find the problem later on. Romano Ford in Fayetteville NY told us to continue using the vehicle while the instrument panels contiously turns off and on, disregarding the safety issues of not being able to monitor anything while driving (speed, heat, fuel, warnings, blinkers or anything!). When we scanned the vehicle for DTCs it comes up as the instrument panel is losing connection to every single module in the vehicle, and they for some reason do not see this as dangerous.
Additional Notes:
Instrument panel turns off on and on during driving. No ability to see speed, acceleration, engine heat, fuel, or any lights at all (unable to see warning lights like engine light or airbag or tire pressure and not even able to use blinkers or high lights). Problem occurs during driving (will even turn off and on many times within same driving session) but will also happen while car is sitting just with ignition on. Took to dealer and they couldnt find the problem, told me to (and I quote) “continue driving until it gets worse” so they could find the problem later on. Romano Ford in Fayetteville NY told us to continue using the vehicle while the instrument panels contiously turns off and on, disregarding the safety issues of not being able to monitor anything while driving (speed, heat, fuel, warnings, blinkers or anything!). When we scanned the vehicle for DTCs it comes up as the instrument panel is losing connection to every single module in the vehicle, and they for some reason do not see this as dangerous.
Mfg Campaign: 11572368
Recall Date: Feb 16, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Transit. The contact received notification of NHTSA Campaign Number: 19V767000 (Power Train). The contact stated while driving 35 MPH, the vehicle began shaking violently. The vehicle was steered to the side of the road and restarted. The vehicle was towed to the office and then towed to a dealer to be diagnosed. The contact was informed that the driveshaft, brakes, and fuel lines needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was 142,612.
Corrective Action:
The contact owns a 2016 Ford Transit. The contact received notification of NHTSA Campaign Number: 19V767000 (Power Train). The contact stated while driving 35 MPH, the vehicle began shaking violently. The vehicle was steered to the side of the road and restarted. The vehicle was towed to the office and then towed to a dealer to be diagnosed. The contact was informed that the driveshaft, brakes, and fuel lines needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was 142,612.
Additional Notes:
The contact owns a 2016 Ford Transit. The contact received notification of NHTSA Campaign Number: 19V767000 (Power Train). The contact stated while driving 35 MPH, the vehicle began shaking violently. The vehicle was steered to the side of the road and restarted. The vehicle was towed to the office and then towed to a dealer to be diagnosed. The contact was informed that the driveshaft, brakes, and fuel lines needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was 142,612.
Mfg Campaign: 11567829
Recall Date: Jan 25, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
My ford van has vibrations between 20-40 miles. Many other ford transits has recalls for this. The issues is with the drive shaft and the drive shaft yoke.
Corrective Action:
My ford van has vibrations between 20-40 miles. Many other ford transits has recalls for this. The issues is with the drive shaft and the drive shaft yoke.
Additional Notes:
My ford van has vibrations between 20-40 miles. Many other ford transits has recalls for this. The issues is with the drive shaft and the drive shaft yoke.
Mfg Campaign: 11558684
Recall Date: Dec 6, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
On 17 November, 2023, at approximately 12 PM, I was traveling down the highway at approximately 55 mph. I suddenly heard a loud pop coming from directly under the cab and a subsequent rattling. It lasted for about 15 seconds, went away, and then lasted for another five seconds before completely stopping. Upon parking the vehicle, I crawled underneath and noticed that the flex coupling between the transmission and drive axle was missing two big chunks, and it appeared that a part of that material was lodged into the fire wall above the transmission underneath the floorboard. Also, present was a lot of strands of fiberglass from the coupling material. I immediately searched the Internet for some information regarding this and came upon an active recall that was published in 2019 for certain Ford transits manufactured 2015 to 2017. My vehicle is a 2016 Ford transit 250. It is my belief that this coupling issue that Ford published for recalls was not caught on my vehicle, and I have a concern that my vehicle may have fallen under that safety recall. Would like to know if an inspection could be done and some research to determine if my vehicle, in fact, falls within that recall.
Corrective Action:
On 17 November, 2023, at approximately 12 PM, I was traveling down the highway at approximately 55 mph. I suddenly heard a loud pop coming from directly under the cab and a subsequent rattling. It lasted for about 15 seconds, went away, and then lasted for another five seconds before completely stopping. Upon parking the vehicle, I crawled underneath and noticed that the flex coupling between the transmission and drive axle was missing two big chunks, and it appeared that a part of that material was lodged into the fire wall above the transmission underneath the floorboard. Also, present was a lot of strands of fiberglass from the coupling material. I immediately searched the Internet for some information regarding this and came upon an active recall that was published in 2019 for certain Ford transits manufactured 2015 to 2017. My vehicle is a 2016 Ford transit 250. It is my belief that this coupling issue that Ford published for recalls was not caught on my vehicle, and I have a concern that my vehicle may have fallen under that safety recall. Would like to know if an inspection could be done and some research to determine if my vehicle, in fact, falls within that recall.
Additional Notes:
On 17 November, 2023, at approximately 12 PM, I was traveling down the highway at approximately 55 mph. I suddenly heard a loud pop coming from directly under the cab and a subsequent rattling. It lasted for about 15 seconds, went away, and then lasted for another five seconds before completely stopping. Upon parking the vehicle, I crawled underneath and noticed that the flex coupling between the transmission and drive axle was missing two big chunks, and it appeared that a part of that material was lodged into the fire wall above the transmission underneath the floorboard. Also, present was a lot of strands of fiberglass from the coupling material. I immediately searched the Internet for some information regarding this and came upon an active recall that was published in 2019 for certain Ford transits manufactured 2015 to 2017. My vehicle is a 2016 Ford transit 250. It is my belief that this coupling issue that Ford published for recalls was not caught on my vehicle, and I have a concern that my vehicle may have fallen under that safety recall. Would like to know if an inspection could be done and some research to determine if my vehicle, in fact, falls within that recall.
Mfg Campaign: 11555679
Recall Date: Nov 17, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle goes into "limp" mode while on highway losing the ability to control the acceleration. The van has to coast to a stop, turn off the engine, then restart. The throttle body was replaced twice (3/2/21 and 11/21/22). This causes a major safety risk for the driver, passenger and all other drivers on the road. Losing control of the vehicle mechanically without warning and in such a sporadic fashion is unacceptable at this age and mileage. 170,245 miles & 219,118 miles.
Corrective Action:
Vehicle goes into "limp" mode while on highway losing the ability to control the acceleration. The van has to coast to a stop, turn off the engine, then restart. The throttle body was replaced twice (3/2/21 and 11/21/22). This causes a major safety risk for the driver, passenger and all other drivers on the road. Losing control of the vehicle mechanically without warning and in such a sporadic fashion is unacceptable at this age and mileage. 170,245 miles & 219,118 miles.
Additional Notes:
Vehicle goes into "limp" mode while on highway losing the ability to control the acceleration. The van has to coast to a stop, turn off the engine, then restart. The throttle body was replaced twice (3/2/21 and 11/21/22). This causes a major safety risk for the driver, passenger and all other drivers on the road. Losing control of the vehicle mechanically without warning and in such a sporadic fashion is unacceptable at this age and mileage. 170,245 miles & 219,118 miles.
Mfg Campaign: 11555246
Recall Date: Nov 15, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Vehicle goes into "limp" mode while on highway losing the ability to control the acceleration. The van has to coast to a stop, turn off the engine, then restart. The throttle body was replaced twice (3/2/21 and 11/21/22). This causes a major safety risk for the driver, passenger and all other drivers on the road. Losing control of the vehicle mechanically without warning and in such a sporadic fashion is unacceptable at this age and mileage. 170,245 miles & 219,118 miles.
Corrective Action:
Vehicle goes into "limp" mode while on highway losing the ability to control the acceleration. The van has to coast to a stop, turn off the engine, then restart. The throttle body was replaced twice (3/2/21 and 11/21/22). This causes a major safety risk for the driver, passenger and all other drivers on the road. Losing control of the vehicle mechanically without warning and in such a sporadic fashion is unacceptable at this age and mileage. 170,245 miles & 219,118 miles.
Additional Notes:
Vehicle goes into "limp" mode while on highway losing the ability to control the acceleration. The van has to coast to a stop, turn off the engine, then restart. The throttle body was replaced twice (3/2/21 and 11/21/22). This causes a major safety risk for the driver, passenger and all other drivers on the road. Losing control of the vehicle mechanically without warning and in such a sporadic fashion is unacceptable at this age and mileage. 170,245 miles & 219,118 miles.
Mfg Campaign: 11555246
Recall Date: Nov 15, 2023
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Vehicle goes into "limp" mode while on highway losing the ability to control the acceleration. The van has to coast to a stop, turn off the engine, then restart. The throttle body was replaced twice (3/2/21 and 11/21/22). This causes a major safety risk for the driver, passenger and all other drivers on the road. Losing control of the vehicle mechanically without warning and in such a sporadic fashion is unacceptable at this age and mileage. 170,245 miles & 219,118 miles.
Corrective Action:
Vehicle goes into "limp" mode while on highway losing the ability to control the acceleration. The van has to coast to a stop, turn off the engine, then restart. The throttle body was replaced twice (3/2/21 and 11/21/22). This causes a major safety risk for the driver, passenger and all other drivers on the road. Losing control of the vehicle mechanically without warning and in such a sporadic fashion is unacceptable at this age and mileage. 170,245 miles & 219,118 miles.
Additional Notes:
Vehicle goes into "limp" mode while on highway losing the ability to control the acceleration. The van has to coast to a stop, turn off the engine, then restart. The throttle body was replaced twice (3/2/21 and 11/21/22). This causes a major safety risk for the driver, passenger and all other drivers on the road. Losing control of the vehicle mechanically without warning and in such a sporadic fashion is unacceptable at this age and mileage. 170,245 miles & 219,118 miles.
Mfg Campaign: 11555246
Recall Date: Nov 15, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Freeway driving at rush hour, engine light came on suddenly, no other previous warning, with catastrophic engine failure, pull over immediately. I was able to coast to shoulder. No injuries. Could have caused an accident. Van is now at dealer, diagnosis unknown.
Corrective Action:
Freeway driving at rush hour, engine light came on suddenly, no other previous warning, with catastrophic engine failure, pull over immediately. I was able to coast to shoulder. No injuries. Could have caused an accident. Van is now at dealer, diagnosis unknown.
Additional Notes:
Freeway driving at rush hour, engine light came on suddenly, no other previous warning, with catastrophic engine failure, pull over immediately. I was able to coast to shoulder. No injuries. Could have caused an accident. Van is now at dealer, diagnosis unknown.
Mfg Campaign: 11553270
Recall Date: Nov 2, 2023
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