Complaints & Recalls
Official Safety Recalls - Important!
24 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015-2020 Transit vehicles. An incorrect driveshaft torsional damper service kit may have been installed, which can allow the damper shield to contact the parking brake cable, possibly resulting in parking brake failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21S39
Recall Date: Aug 11, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015-2017 Transit vehicles. This recall includes all full-size Transit vehicles previously recalled under 17V-408 except ones that received mechanical universal joint (u-joint) as a remedy and any 156" or 178" wheelbase Chassis Cab and Cut-Away bodies models. The flexible coupling connecting the transmission to the driveshaft may prematurely fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S38
Recall Date: Oct 25, 2019
New England Wheels
Safety Issue:
New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18E-076
Recall Date: Apr 29, 2019
Fenton Mobility Products, Inc.
Safety Issue:
Fenton Mobility Products, Inc. (Fenton Mobility) is recalling certain 2015-2018 Ford Transit vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18E-076
Mobility Transportation Services
Safety Issue:
Mobility Transportation Services (MobilityTrans) is recalling certain 2014-2018 Ford Transit and Ram Promaster vehicles and 2014-2015 Ford Econoline vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 18, 2019
Mobility Specialists, Inc.
Safety Issue:
Mobility Specialists, Inc. (Mobility Specialists) is recalling certain 2014-2017 Ford E-150 and Transit vans modified to be equipped with Ricon S-Series and K-Series wheel chair lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18E-044
Cabot Coach Builders Inc Dba Royale
Safety Issue:
Cabot Coach Builders, Inc. DBA Royale Limousine (Royale) is recalling certain 2015-2018 Ford Transit-based mini-coaches equipped with Freedman GO-ES foldaway seats recalled under 18E-076. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Mar 28, 2019
Vantage Mobility International, Llc
Safety Issue:
Vantage Mobility International, LLC (Vantage) is recalling certain 2015-2018 Ford Transit Van, Mercedes-Benz Sprinter, and 2007 Ford F-250-based shuttle vehicles equipped with Freedman GO-3S foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Mar 26, 2019
Transitworks
Safety Issue:
TransitWorks is recalling certain 2015-2018 Ford Transit, 2018 Ford Transit Connect, and 2016 Dodge Ram ProMaster vehicles modified to be equipped with Freedman Seating GO-ES seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Mar 22, 2019
Quality Van Sales, Inc.
Safety Issue:
Quality Van Sales, Inc. (Quality Van) is recalling certain 2015-2018 Ford Transit and E-350 vehicles modified to be equipped with Freedman GO-ES Foldaway Seat back cushions. The seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.Please provide the following information:
Recall Date: Mar 18, 2019
Fenton Mobility Products, Inc.
Safety Issue:
Fenton Mobility Products, Inc. (Fenton) is recalling certain 2015-2017 Ford Transit passenger vans modified to be equipped with Ricon S & K Titanium Wheelchair Lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: RICON RECALL RI61396
Recall Date: Mar 6, 2019
Prime-time Specialty Vehicles
Safety Issue:
Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2016-2018 Ram ProMaster and Ford Transit vehicles modified to be equipped with Freedman GO-ES Foldaway Seats. When the seat back cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Mar 1, 2019
Xl Hybrids Inc
Safety Issue:
XL Hybrids, Inc (XL) is recalling certain 2015-2018 Ford Transit vehicles modified to be equipped with XL's electric hybrid system. The cardan (universal) joint on the front driveshaft may fail, possibly causing the front driveshaft to detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Feb 21, 2019
National Van Builders, Inc.
Safety Issue:
National Van Builders, Inc. (National Van) is recalling certain 2015-2018 Ford Transit vehicles equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Nov 6, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015-2017 Ford Transit vehicles, equipped with a trailer tow module. Water can enter the tow modules and corrode the wiring causing issues such as rapidly flashing turn signals, loss of instrument panel display, an electrical short and possibly the deployment of seatbelt pretensioner.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S34-S1
Recall Date: Apr 30, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015-2017 Ford Transit vehicles, equipped with a trailer tow module. Water can enter the tow modules and corrode the wiring causing issues such as rapidly flashing turn signals, loss of instrument panel display, an electrical short and possibly the deployment of seatbelt pretensioner.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S34
Recall Date: Oct 23, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling all 2015-2017 Transit vehicles except 156" and 178" wheelbase Chassis Cab and Cut-Away bodies. In the affected vehicles, the flexible coupling connecting the transmission to the driveshaft may prematurely fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S15
Recall Date: Jun 26, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2015-2016 Transit vehicles manufactured July 15, 2015, to April 14, 2016 and equipped with a 3.2L diesel engine. A fuel injector or the fuel volume control valve may clog due to metallic debris within the fuel system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16S32
Recall Date: Aug 24, 2016
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2015-2016 Transit vehicles manufactured March 12, 2014, to March 18, 2016. In the affected vehicles, the side curtain air bag may not deploy with the proper trajectory due to being folded and packaged incorrectly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16S13
Recall Date: Apr 4, 2016
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2015-2016 Transit vehicles manufactured February 13, 2014, to January 13, 2016 and equipped with rear passenger seats. The rear seat belt buckles may be damaged if a heavy object is placed on, or impacts, the top of the buckle. The damage may prevent the buckle from latching or from remaining latched.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16S06
Recall Date: Feb 25, 2016
Consumer Complaints
183 ComplaintsFord Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE ABS TONE RINGS ON THE FORD TRANSIT VANS CRACK OFTEN. THERE HAS BEEN NO RECALL ACCORDING TO FORD. THIS IS MY 3RD SET OF REAR TONE RINGS IN 3 YEARS. I LOOSE MY HILL-ASSIST, ABS, TRACTION CONTROL, AND OTHER SAFETY FEATURES. *TR
Corrective Action:
THE ABS TONE RINGS ON THE FORD TRANSIT VANS CRACK OFTEN. THERE HAS BEEN NO RECALL ACCORDING TO FORD. THIS IS MY 3RD SET OF REAR TONE RINGS IN 3 YEARS. I LOOSE MY HILL-ASSIST, ABS, TRACTION CONTROL, AND OTHER SAFETY FEATURES. *TR
Additional Notes:
THE ABS TONE RINGS ON THE FORD TRANSIT VANS CRACK OFTEN. THERE HAS BEEN NO RECALL ACCORDING TO FORD. THIS IS MY 3RD SET OF REAR TONE RINGS IN 3 YEARS. I LOOSE MY HILL-ASSIST, ABS, TRACTION CONTROL, AND OTHER SAFETY FEATURES. *TR
Mfg Campaign: 11325956
Recall Date: May 26, 2020
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I HAVE A 2016 TRANSIT 350 WITH THE 3.2L DIESEL EMGINE AND I HAVE PROBLEMS WITH METALLIC DEBRIS IN MY FUEL LOOKING ON LINE FOED HAS A RECALL (16S32) THAT COVERS BUILD DATES JULY11/2015-APRIL14/2016 AND MY TRANSIT WAS BUILD END OF MAY 2016 AND TRANSIT IS HAVING THE SAME PROBLEMS, I THINK THE RECALL SHOULD BE EXTENED TO THE END OF MAY 2016 ALSO THE DEALER IS GOING TO CHARGE ME FOR 24 HOURS OF LABOR AND THE RECALL FOR THE SAME PROBLEM IS ONLY SAYING THAT IT SHOULD TAKE 10.2 HOURS PLEASE HELP ME
Corrective Action:
I HAVE A 2016 TRANSIT 350 WITH THE 3.2L DIESEL EMGINE AND I HAVE PROBLEMS WITH METALLIC DEBRIS IN MY FUEL LOOKING ON LINE FOED HAS A RECALL (16S32) THAT COVERS BUILD DATES JULY11/2015-APRIL14/2016 AND MY TRANSIT WAS BUILD END OF MAY 2016 AND TRANSIT IS HAVING THE SAME PROBLEMS, I THINK THE RECALL SHOULD BE EXTENED TO THE END OF MAY 2016 ALSO THE DEALER IS GOING TO CHARGE ME FOR 24 HOURS OF LABOR AND THE RECALL FOR THE SAME PROBLEM IS ONLY SAYING THAT IT SHOULD TAKE 10.2 HOURS PLEASE HELP ME
Additional Notes:
I HAVE A 2016 TRANSIT 350 WITH THE 3.2L DIESEL EMGINE AND I HAVE PROBLEMS WITH METALLIC DEBRIS IN MY FUEL LOOKING ON LINE FOED HAS A RECALL (16S32) THAT COVERS BUILD DATES JULY11/2015-APRIL14/2016 AND MY TRANSIT WAS BUILD END OF MAY 2016 AND TRANSIT IS HAVING THE SAME PROBLEMS, I THINK THE RECALL SHOULD BE EXTENED TO THE END OF MAY 2016 ALSO THE DEALER IS GOING TO CHARGE ME FOR 24 HOURS OF LABOR AND THE RECALL FOR THE SAME PROBLEM IS ONLY SAYING THAT IT SHOULD TAKE 10.2 HOURS PLEASE HELP ME
Mfg Campaign: 11321808
Recall Date: Apr 21, 2020
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE OVERALL NOISE LEVEL WHILE DRIVING IS WAY ABOVE NORMAL. HUMMING SOUND WHILE DRIVING AT 40 TO 50 MPH PLUS. THE **DECIBEL** LEVEL IS HIGH. NOISE COMING THROUGH ALL THE DOORS AND DOOR SEALS, THE FLOOR, ETC., NOISE FROM THE TIRES. I MEASURED THE DECIBEL LEVELS ON THE LOCAL EXPRESSWAY DOING 65 TO 70 MPH. THE DECIBEL LEVEL AT THE *DOG HOUSE* WAS RUNNING BETWEEN 75 AND 80 DECIBELS. I HAVE BEEN TRYING TO PUT ADDITIONAL SELF STICKING DOOR SEALS ON ALL DOORS, 100% AROUND, COMPLETE, ETC. THIS HAS BEEN HAPPENING FOR THE PAST SEVERAL YEARS. SHORTLY AFTER I BOUGHT THE VEHICLE.
Corrective Action:
THE OVERALL NOISE LEVEL WHILE DRIVING IS WAY ABOVE NORMAL. HUMMING SOUND WHILE DRIVING AT 40 TO 50 MPH PLUS. THE **DECIBEL** LEVEL IS HIGH. NOISE COMING THROUGH ALL THE DOORS AND DOOR SEALS, THE FLOOR, ETC., NOISE FROM THE TIRES. I MEASURED THE DECIBEL LEVELS ON THE LOCAL EXPRESSWAY DOING 65 TO 70 MPH. THE DECIBEL LEVEL AT THE *DOG HOUSE* WAS RUNNING BETWEEN 75 AND 80 DECIBELS. I HAVE BEEN TRYING TO PUT ADDITIONAL SELF STICKING DOOR SEALS ON ALL DOORS, 100% AROUND, COMPLETE, ETC. THIS HAS BEEN HAPPENING FOR THE PAST SEVERAL YEARS. SHORTLY AFTER I BOUGHT THE VEHICLE.
Additional Notes:
THE OVERALL NOISE LEVEL WHILE DRIVING IS WAY ABOVE NORMAL. HUMMING SOUND WHILE DRIVING AT 40 TO 50 MPH PLUS. THE **DECIBEL** LEVEL IS HIGH. NOISE COMING THROUGH ALL THE DOORS AND DOOR SEALS, THE FLOOR, ETC., NOISE FROM THE TIRES. I MEASURED THE DECIBEL LEVELS ON THE LOCAL EXPRESSWAY DOING 65 TO 70 MPH. THE DECIBEL LEVEL AT THE *DOG HOUSE* WAS RUNNING BETWEEN 75 AND 80 DECIBELS. I HAVE BEEN TRYING TO PUT ADDITIONAL SELF STICKING DOOR SEALS ON ALL DOORS, 100% AROUND, COMPLETE, ETC. THIS HAS BEEN HAPPENING FOR THE PAST SEVERAL YEARS. SHORTLY AFTER I BOUGHT THE VEHICLE.
Mfg Campaign: 11291927
Recall Date: Dec 29, 2019
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I OWN AND OPERATE A FORD F 250 TRANSIT VAN. TASK IS THE EXPEDITE OF AUTO & AEROSPACE PARTS THROUGH OUT THE COUNTRY. HAVE LEARNED THERE IS A SAFETY RECALL PER OEM AND NHTSA REGARDING DRIVETRAIN COUPLERS ( UNOINTS ). MY PARTICULAR VEHICLE HAS INCURRED DAMAGE AS RESULT OF COUPLER(S) FAILING. DAMAGE INCLUDING; NOT LIMITED TO DRIVESHAFT BECOMING DETACHED, SEVERANCE OF FUEL & BRAKE LINES, BREACH OF TRANSMISSION BELL HOUSING, OTHER. CATASTROPHIC FAILURE LEFT ME STRANDED IN DESERT FOR 2 DAYS, LOSS OF BUSINESS, LOSS OF INCOME, HEALTH RELATED ISSUES. THE RUBBER / POLYMER LIKE MATERIAL THESE COUPLERS ARE MADE OF ARE A SEVERE SAFETY HAZARD; ESPECIALLY IF VEHICLE IS OPERATED UNDER LOAD. FURTHERMORE, CUSTOMERS OPERATING THESE HAZARDS ARE NOT BEING NOTIFIED UNTIL NOVEMBER 11TH, 2019. SOMEONE NEEDS TO TAKE INITIATIVE BEFORE SOMEONE IS SERIOUSLY HURT. I WILL BE HAPPY TO FORWARD ANY ADDITIONAL INFORMATION/DOCUMENTS PERTAINING TO THIS MATTER. THANK YOU.
Corrective Action:
I OWN AND OPERATE A FORD F 250 TRANSIT VAN. TASK IS THE EXPEDITE OF AUTO & AEROSPACE PARTS THROUGH OUT THE COUNTRY. HAVE LEARNED THERE IS A SAFETY RECALL PER OEM AND NHTSA REGARDING DRIVETRAIN COUPLERS ( UNOINTS ). MY PARTICULAR VEHICLE HAS INCURRED DAMAGE AS RESULT OF COUPLER(S) FAILING. DAMAGE INCLUDING; NOT LIMITED TO DRIVESHAFT BECOMING DETACHED, SEVERANCE OF FUEL & BRAKE LINES, BREACH OF TRANSMISSION BELL HOUSING, OTHER. CATASTROPHIC FAILURE LEFT ME STRANDED IN DESERT FOR 2 DAYS, LOSS OF BUSINESS, LOSS OF INCOME, HEALTH RELATED ISSUES. THE RUBBER / POLYMER LIKE MATERIAL THESE COUPLERS ARE MADE OF ARE A SEVERE SAFETY HAZARD; ESPECIALLY IF VEHICLE IS OPERATED UNDER LOAD. FURTHERMORE, CUSTOMERS OPERATING THESE HAZARDS ARE NOT BEING NOTIFIED UNTIL NOVEMBER 11TH, 2019. SOMEONE NEEDS TO TAKE INITIATIVE BEFORE SOMEONE IS SERIOUSLY HURT. I WILL BE HAPPY TO FORWARD ANY ADDITIONAL INFORMATION/DOCUMENTS PERTAINING TO THIS MATTER. THANK YOU.
Additional Notes:
I OWN AND OPERATE A FORD F 250 TRANSIT VAN. TASK IS THE EXPEDITE OF AUTO & AEROSPACE PARTS THROUGH OUT THE COUNTRY. HAVE LEARNED THERE IS A SAFETY RECALL PER OEM AND NHTSA REGARDING DRIVETRAIN COUPLERS ( UNOINTS ). MY PARTICULAR VEHICLE HAS INCURRED DAMAGE AS RESULT OF COUPLER(S) FAILING. DAMAGE INCLUDING; NOT LIMITED TO DRIVESHAFT BECOMING DETACHED, SEVERANCE OF FUEL & BRAKE LINES, BREACH OF TRANSMISSION BELL HOUSING, OTHER. CATASTROPHIC FAILURE LEFT ME STRANDED IN DESERT FOR 2 DAYS, LOSS OF BUSINESS, LOSS OF INCOME, HEALTH RELATED ISSUES. THE RUBBER / POLYMER LIKE MATERIAL THESE COUPLERS ARE MADE OF ARE A SEVERE SAFETY HAZARD; ESPECIALLY IF VEHICLE IS OPERATED UNDER LOAD. FURTHERMORE, CUSTOMERS OPERATING THESE HAZARDS ARE NOT BEING NOTIFIED UNTIL NOVEMBER 11TH, 2019. SOMEONE NEEDS TO TAKE INITIATIVE BEFORE SOMEONE IS SERIOUSLY HURT. I WILL BE HAPPY TO FORWARD ANY ADDITIONAL INFORMATION/DOCUMENTS PERTAINING TO THIS MATTER. THANK YOU.
Mfg Campaign: 11278542
Recall Date: Nov 6, 2019
Ford Motor Company
Defect Description:
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD TRANSIT. WHILE DRIVING 65 MPH, THE CONTACT BEGAN TO SMELL A BURNING ODOR AND FELT THAT THE SPEAKER AND CD THAT SHE EJECTED FROM THE RADIO WERE WARM. ALSO, WHEN THE DEFROSTER WAS ACTIVATED, STEAM BEGAN TO ACCUMULATE ON THE WINDOWS. AS THE CONTACT CONTINUED TO DRIVE, THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT PULLED OVER AND ALLOWED THE VEHICLE TO COOL OFF. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. THE CONTACT TOOK THE VEHICLE TO AUTOFAIR FORD (1475 S WILLOW ST, MANCHESTER, NH 03103, 603-634-1001) WHERE IT WAS DISCOVERED THAT WATER WAS ACCUMULATING ON THE AIR FILTER. THE CONTACT STATED THAT WATER WAS ALSO DRIPPING ONTO THE BLOWER MOTOR HEATER, WHICH CAUSED AN ELECTRICAL SHORT. THE DEALER REPLACED THE BLOWER MOTOR AND INSTALLED A WATER DEFLECTION KIT. THEY ALSO REPLACED THE AIR FILTER AND THE AIR FILTER BOX COVER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND STATED THAT THE VEHICLE WAS NOT UNDER WARRANTY AND THERE WAS NO RECALL. THE MANUFACTURER OFFERED NO FURTHER ASSISTANCE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 86,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD TRANSIT. WHILE DRIVING 65 MPH, THE CONTACT BEGAN TO SMELL A BURNING ODOR AND FELT THAT THE SPEAKER AND CD THAT SHE EJECTED FROM THE RADIO WERE WARM. ALSO, WHEN THE DEFROSTER WAS ACTIVATED, STEAM BEGAN TO ACCUMULATE ON THE WINDOWS. AS THE CONTACT CONTINUED TO DRIVE, THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT PULLED OVER AND ALLOWED THE VEHICLE TO COOL OFF. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. THE CONTACT TOOK THE VEHICLE TO AUTOFAIR FORD (1475 S WILLOW ST, MANCHESTER, NH 03103, 603-634-1001) WHERE IT WAS DISCOVERED THAT WATER WAS ACCUMULATING ON THE AIR FILTER. THE CONTACT STATED THAT WATER WAS ALSO DRIPPING ONTO THE BLOWER MOTOR HEATER, WHICH CAUSED AN ELECTRICAL SHORT. THE DEALER REPLACED THE BLOWER MOTOR AND INSTALLED A WATER DEFLECTION KIT. THEY ALSO REPLACED THE AIR FILTER AND THE AIR FILTER BOX COVER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND STATED THAT THE VEHICLE WAS NOT UNDER WARRANTY AND THERE WAS NO RECALL. THE MANUFACTURER OFFERED NO FURTHER ASSISTANCE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 86,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD TRANSIT. WHILE DRIVING 65 MPH, THE CONTACT BEGAN TO SMELL A BURNING ODOR AND FELT THAT THE SPEAKER AND CD THAT SHE EJECTED FROM THE RADIO WERE WARM. ALSO, WHEN THE DEFROSTER WAS ACTIVATED, STEAM BEGAN TO ACCUMULATE ON THE WINDOWS. AS THE CONTACT CONTINUED TO DRIVE, THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT PULLED OVER AND ALLOWED THE VEHICLE TO COOL OFF. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. THE CONTACT TOOK THE VEHICLE TO AUTOFAIR FORD (1475 S WILLOW ST, MANCHESTER, NH 03103, 603-634-1001) WHERE IT WAS DISCOVERED THAT WATER WAS ACCUMULATING ON THE AIR FILTER. THE CONTACT STATED THAT WATER WAS ALSO DRIPPING ONTO THE BLOWER MOTOR HEATER, WHICH CAUSED AN ELECTRICAL SHORT. THE DEALER REPLACED THE BLOWER MOTOR AND INSTALLED A WATER DEFLECTION KIT. THEY ALSO REPLACED THE AIR FILTER AND THE AIR FILTER BOX COVER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND STATED THAT THE VEHICLE WAS NOT UNDER WARRANTY AND THERE WAS NO RECALL. THE MANUFACTURER OFFERED NO FURTHER ASSISTANCE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 86,000.
Mfg Campaign: 11269233
Recall Date: Oct 17, 2019
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD TRANSIT. WHILE DRIVING 65 MPH, THE CONTACT BEGAN TO SMELL A BURNING ODOR AND FELT THAT THE SPEAKER AND CD THAT SHE EJECTED FROM THE RADIO WERE WARM. ALSO, WHEN THE DEFROSTER WAS ACTIVATED, STEAM BEGAN TO ACCUMULATE ON THE WINDOWS. AS THE CONTACT CONTINUED TO DRIVE, THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT PULLED OVER AND ALLOWED THE VEHICLE TO COOL OFF. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. THE CONTACT TOOK THE VEHICLE TO AUTOFAIR FORD (1475 S WILLOW ST, MANCHESTER, NH 03103, 603-634-1001) WHERE IT WAS DISCOVERED THAT WATER WAS ACCUMULATING ON THE AIR FILTER. THE CONTACT STATED THAT WATER WAS ALSO DRIPPING ONTO THE BLOWER MOTOR HEATER, WHICH CAUSED AN ELECTRICAL SHORT. THE DEALER REPLACED THE BLOWER MOTOR AND INSTALLED A WATER DEFLECTION KIT. THEY ALSO REPLACED THE AIR FILTER AND THE AIR FILTER BOX COVER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND STATED THAT THE VEHICLE WAS NOT UNDER WARRANTY AND THERE WAS NO RECALL. THE MANUFACTURER OFFERED NO FURTHER ASSISTANCE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 86,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD TRANSIT. WHILE DRIVING 65 MPH, THE CONTACT BEGAN TO SMELL A BURNING ODOR AND FELT THAT THE SPEAKER AND CD THAT SHE EJECTED FROM THE RADIO WERE WARM. ALSO, WHEN THE DEFROSTER WAS ACTIVATED, STEAM BEGAN TO ACCUMULATE ON THE WINDOWS. AS THE CONTACT CONTINUED TO DRIVE, THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT PULLED OVER AND ALLOWED THE VEHICLE TO COOL OFF. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. THE CONTACT TOOK THE VEHICLE TO AUTOFAIR FORD (1475 S WILLOW ST, MANCHESTER, NH 03103, 603-634-1001) WHERE IT WAS DISCOVERED THAT WATER WAS ACCUMULATING ON THE AIR FILTER. THE CONTACT STATED THAT WATER WAS ALSO DRIPPING ONTO THE BLOWER MOTOR HEATER, WHICH CAUSED AN ELECTRICAL SHORT. THE DEALER REPLACED THE BLOWER MOTOR AND INSTALLED A WATER DEFLECTION KIT. THEY ALSO REPLACED THE AIR FILTER AND THE AIR FILTER BOX COVER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND STATED THAT THE VEHICLE WAS NOT UNDER WARRANTY AND THERE WAS NO RECALL. THE MANUFACTURER OFFERED NO FURTHER ASSISTANCE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 86,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD TRANSIT. WHILE DRIVING 65 MPH, THE CONTACT BEGAN TO SMELL A BURNING ODOR AND FELT THAT THE SPEAKER AND CD THAT SHE EJECTED FROM THE RADIO WERE WARM. ALSO, WHEN THE DEFROSTER WAS ACTIVATED, STEAM BEGAN TO ACCUMULATE ON THE WINDOWS. AS THE CONTACT CONTINUED TO DRIVE, THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT PULLED OVER AND ALLOWED THE VEHICLE TO COOL OFF. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. THE CONTACT TOOK THE VEHICLE TO AUTOFAIR FORD (1475 S WILLOW ST, MANCHESTER, NH 03103, 603-634-1001) WHERE IT WAS DISCOVERED THAT WATER WAS ACCUMULATING ON THE AIR FILTER. THE CONTACT STATED THAT WATER WAS ALSO DRIPPING ONTO THE BLOWER MOTOR HEATER, WHICH CAUSED AN ELECTRICAL SHORT. THE DEALER REPLACED THE BLOWER MOTOR AND INSTALLED A WATER DEFLECTION KIT. THEY ALSO REPLACED THE AIR FILTER AND THE AIR FILTER BOX COVER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND STATED THAT THE VEHICLE WAS NOT UNDER WARRANTY AND THERE WAS NO RECALL. THE MANUFACTURER OFFERED NO FURTHER ASSISTANCE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 86,000.
Mfg Campaign: 11269233
Recall Date: Oct 17, 2019
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I WAS AWARE OF THE RECALL 17S15 IN REFERENCE TO THE DRIVING SHAFT COUPLING, EVERY 30,000 MILES I CHECK THIS COUPLING AND EACH TIME THEY WOULD TELL ME THAT IT WAS CRACKED AND NEEDS TO BE CHANGE. AS SOON THE CALLED FIXED CAME OUT, IT WAS INSTALLED, BUT JUST LAST MONTH IT WAS CHECKED AGAIN AND THEY NOTICED THAT THE FAMOUS FIX ALSO WAS CRACKED AND THIS TIME THEY (LEVITTOWN FORD LONG ISLAND)TOLD ME THAT IT WAS NOT COVERED UNDER RECALL AND I HAD TO PAY OVER $800.00 DOLLAR'S FOR A NEW FIX. THAT IS THE REASON I AM PUTTING THESE COMPLAINT. THE IS REALLY DANGEROUS
Corrective Action:
I WAS AWARE OF THE RECALL 17S15 IN REFERENCE TO THE DRIVING SHAFT COUPLING, EVERY 30,000 MILES I CHECK THIS COUPLING AND EACH TIME THEY WOULD TELL ME THAT IT WAS CRACKED AND NEEDS TO BE CHANGE. AS SOON THE CALLED FIXED CAME OUT, IT WAS INSTALLED, BUT JUST LAST MONTH IT WAS CHECKED AGAIN AND THEY NOTICED THAT THE FAMOUS FIX ALSO WAS CRACKED AND THIS TIME THEY (LEVITTOWN FORD LONG ISLAND)TOLD ME THAT IT WAS NOT COVERED UNDER RECALL AND I HAD TO PAY OVER $800.00 DOLLAR'S FOR A NEW FIX. THAT IS THE REASON I AM PUTTING THESE COMPLAINT. THE IS REALLY DANGEROUS
Additional Notes:
I WAS AWARE OF THE RECALL 17S15 IN REFERENCE TO THE DRIVING SHAFT COUPLING, EVERY 30,000 MILES I CHECK THIS COUPLING AND EACH TIME THEY WOULD TELL ME THAT IT WAS CRACKED AND NEEDS TO BE CHANGE. AS SOON THE CALLED FIXED CAME OUT, IT WAS INSTALLED, BUT JUST LAST MONTH IT WAS CHECKED AGAIN AND THEY NOTICED THAT THE FAMOUS FIX ALSO WAS CRACKED AND THIS TIME THEY (LEVITTOWN FORD LONG ISLAND)TOLD ME THAT IT WAS NOT COVERED UNDER RECALL AND I HAD TO PAY OVER $800.00 DOLLAR'S FOR A NEW FIX. THAT IS THE REASON I AM PUTTING THESE COMPLAINT. THE IS REALLY DANGEROUS
Mfg Campaign: 11268070
Recall Date: Oct 12, 2019
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
RIGHT SIDE BRAKE LIGHTS AND DIRECTIONAL ARE NOT WORKING. THEY DON'T WORK AT ALL IN ANY SITUATION. COULD BE THE BCM MODULE. THIS MIGHT BE THE RECALL NUMBER 17S34
Corrective Action:
RIGHT SIDE BRAKE LIGHTS AND DIRECTIONAL ARE NOT WORKING. THEY DON'T WORK AT ALL IN ANY SITUATION. COULD BE THE BCM MODULE. THIS MIGHT BE THE RECALL NUMBER 17S34
Additional Notes:
RIGHT SIDE BRAKE LIGHTS AND DIRECTIONAL ARE NOT WORKING. THEY DON'T WORK AT ALL IN ANY SITUATION. COULD BE THE BCM MODULE. THIS MIGHT BE THE RECALL NUMBER 17S34
Mfg Campaign: 11265719
Recall Date: Oct 2, 2019
Ford Motor Company
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
RIGHT SIDE BRAKE LIGHTS AND DIRECTIONAL ARE NOT WORKING. THEY DON'T WORK AT ALL IN ANY SITUATION. COULD BE THE BCM MODULE. THIS MIGHT BE THE RECALL NUMBER 17S34
Corrective Action:
RIGHT SIDE BRAKE LIGHTS AND DIRECTIONAL ARE NOT WORKING. THEY DON'T WORK AT ALL IN ANY SITUATION. COULD BE THE BCM MODULE. THIS MIGHT BE THE RECALL NUMBER 17S34
Additional Notes:
RIGHT SIDE BRAKE LIGHTS AND DIRECTIONAL ARE NOT WORKING. THEY DON'T WORK AT ALL IN ANY SITUATION. COULD BE THE BCM MODULE. THIS MIGHT BE THE RECALL NUMBER 17S34
Mfg Campaign: 11265719
Recall Date: Oct 2, 2019
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD TRANSIT. THE VEHICLE WAS TAKEN TO PALLOTTA FORD LINCOLN (4199 CLEVELAND RD, WOOSTER, OH 44691, (330) 345-6600) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V408000 (POWER TRAIN); HOWEVER, THE REMEDY FAILED. WHILE DRIVING 25 MPH, THE VEHICLE VIBRATED VIOLENTLY. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE FLEXIBLE COUPLING WAS FRACTURED. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,500. *TT *AS
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD TRANSIT. THE VEHICLE WAS TAKEN TO PALLOTTA FORD LINCOLN (4199 CLEVELAND RD, WOOSTER, OH 44691, (330) 345-6600) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V408000 (POWER TRAIN); HOWEVER, THE REMEDY FAILED. WHILE DRIVING 25 MPH, THE VEHICLE VIBRATED VIOLENTLY. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE FLEXIBLE COUPLING WAS FRACTURED. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,500. *TT *AS
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD TRANSIT. THE VEHICLE WAS TAKEN TO PALLOTTA FORD LINCOLN (4199 CLEVELAND RD, WOOSTER, OH 44691, (330) 345-6600) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V408000 (POWER TRAIN); HOWEVER, THE REMEDY FAILED. WHILE DRIVING 25 MPH, THE VEHICLE VIBRATED VIOLENTLY. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE FLEXIBLE COUPLING WAS FRACTURED. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,500. *TT *AS
Mfg Campaign: 11257646
Recall Date: Sep 24, 2019
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
THE VEHICLE HAS HAD THE FORD'S FINAL FIX FOR 17V408000. I PERIODICALLY INSPECT THE FLEXIBLE COUPLING AND DURING THE INSPECTION TODAY I OBSERVED A CRACK IN THE FLEXIBLE COUPLING. CRACKED FLEXIBLE COUPLINGS ARE A SAFETY ISSUE, AS EVIDENCED BY 17V408000. IT IS DISAPPOINTING THAT FORD IS UNABLE OR UNWILLING TO REPAIR THIS PROBLEM.
Corrective Action:
THE VEHICLE HAS HAD THE FORD'S FINAL FIX FOR 17V408000. I PERIODICALLY INSPECT THE FLEXIBLE COUPLING AND DURING THE INSPECTION TODAY I OBSERVED A CRACK IN THE FLEXIBLE COUPLING. CRACKED FLEXIBLE COUPLINGS ARE A SAFETY ISSUE, AS EVIDENCED BY 17V408000. IT IS DISAPPOINTING THAT FORD IS UNABLE OR UNWILLING TO REPAIR THIS PROBLEM.
Additional Notes:
THE VEHICLE HAS HAD THE FORD'S FINAL FIX FOR 17V408000. I PERIODICALLY INSPECT THE FLEXIBLE COUPLING AND DURING THE INSPECTION TODAY I OBSERVED A CRACK IN THE FLEXIBLE COUPLING. CRACKED FLEXIBLE COUPLINGS ARE A SAFETY ISSUE, AS EVIDENCED BY 17V408000. IT IS DISAPPOINTING THAT FORD IS UNABLE OR UNWILLING TO REPAIR THIS PROBLEM.
Mfg Campaign: 11255518
Recall Date: Sep 16, 2019
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I HAVE A 5 TRANSIT VANS AND ALL OF THEM ARE GIVING ME CATALYST PROBLEMS , I CAN UNDERSTAND MAYBE ONE VEHICLE WITH A PROBLEM BUT WHEN ALL HAVE THE SAME SYMPTOMS SOMETHING IS NOT WORKING RIGHT,MY TRANSIT 3.5 HAS GONE THROUGH 2 OF THEM ALREADY, THEY HAVE ISSUES WITH THE CATALYST SYSTEM AND IT'S VERY EXPENSIVE TO FIX I JUST PAYED $2,500 TO REPLACE THE SECOND ONE ON MY TRANSIT 350 3.5 . THIS HAS TO BE LOOKED AT
Corrective Action:
I HAVE A 5 TRANSIT VANS AND ALL OF THEM ARE GIVING ME CATALYST PROBLEMS , I CAN UNDERSTAND MAYBE ONE VEHICLE WITH A PROBLEM BUT WHEN ALL HAVE THE SAME SYMPTOMS SOMETHING IS NOT WORKING RIGHT,MY TRANSIT 3.5 HAS GONE THROUGH 2 OF THEM ALREADY, THEY HAVE ISSUES WITH THE CATALYST SYSTEM AND IT'S VERY EXPENSIVE TO FIX I JUST PAYED $2,500 TO REPLACE THE SECOND ONE ON MY TRANSIT 350 3.5 . THIS HAS TO BE LOOKED AT
Additional Notes:
I HAVE A 5 TRANSIT VANS AND ALL OF THEM ARE GIVING ME CATALYST PROBLEMS , I CAN UNDERSTAND MAYBE ONE VEHICLE WITH A PROBLEM BUT WHEN ALL HAVE THE SAME SYMPTOMS SOMETHING IS NOT WORKING RIGHT,MY TRANSIT 3.5 HAS GONE THROUGH 2 OF THEM ALREADY, THEY HAVE ISSUES WITH THE CATALYST SYSTEM AND IT'S VERY EXPENSIVE TO FIX I JUST PAYED $2,500 TO REPLACE THE SECOND ONE ON MY TRANSIT 350 3.5 . THIS HAS TO BE LOOKED AT
Mfg Campaign: 11255144
Recall Date: Sep 12, 2019
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
PASSENGER SIDE SLIDING DOOR OPENS WHILE DRIVING DOWN HIGHWAY, LATCH SYSTEM NOT ADEQUATE FOR SIZE OF DOOR. HAS OPENED SEVERAL TIMES WHEN PASSENGER LEANS AGAINST DOOR ON HIGHWAY, OR WHEN SMALL BUMPS ON THE ROAD OR DRIVEN OVER. DOOR IS DIFFICULT TO CLOSE AND OPEN. NO AMOUNT OF ADJUSTMENT CAN REMEDY PROBLEM.
Corrective Action:
PASSENGER SIDE SLIDING DOOR OPENS WHILE DRIVING DOWN HIGHWAY, LATCH SYSTEM NOT ADEQUATE FOR SIZE OF DOOR. HAS OPENED SEVERAL TIMES WHEN PASSENGER LEANS AGAINST DOOR ON HIGHWAY, OR WHEN SMALL BUMPS ON THE ROAD OR DRIVEN OVER. DOOR IS DIFFICULT TO CLOSE AND OPEN. NO AMOUNT OF ADJUSTMENT CAN REMEDY PROBLEM.
Additional Notes:
PASSENGER SIDE SLIDING DOOR OPENS WHILE DRIVING DOWN HIGHWAY, LATCH SYSTEM NOT ADEQUATE FOR SIZE OF DOOR. HAS OPENED SEVERAL TIMES WHEN PASSENGER LEANS AGAINST DOOR ON HIGHWAY, OR WHEN SMALL BUMPS ON THE ROAD OR DRIVEN OVER. DOOR IS DIFFICULT TO CLOSE AND OPEN. NO AMOUNT OF ADJUSTMENT CAN REMEDY PROBLEM.
Mfg Campaign: 11242285
Recall Date: Aug 7, 2019
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I WAS DRIVING ON THE INTERSTATE, GOING NORMAL SPEEDS, PRESSED ON THE GAS PEDAL TO GET AROUND A SEMI AND MY ACCELERATOR PEDAL SNAPPED. THE PLASTIC ARM THAT ATTACHES IT TO THE INNER PART IS ALL PLASTIC AND THE VAN IS ONLY 3 YRS OLD AND ONLY 70K MILES. LUCKILY I WAS ABLE TO GET OVER TO THE SIDE OF THE INTERSTATE BUT NOW MY VEHICLE IS STRANDED WITH NO WAY TO GET IT HOME. *DT *BF *JB
Corrective Action:
I WAS DRIVING ON THE INTERSTATE, GOING NORMAL SPEEDS, PRESSED ON THE GAS PEDAL TO GET AROUND A SEMI AND MY ACCELERATOR PEDAL SNAPPED. THE PLASTIC ARM THAT ATTACHES IT TO THE INNER PART IS ALL PLASTIC AND THE VAN IS ONLY 3 YRS OLD AND ONLY 70K MILES. LUCKILY I WAS ABLE TO GET OVER TO THE SIDE OF THE INTERSTATE BUT NOW MY VEHICLE IS STRANDED WITH NO WAY TO GET IT HOME. *DT *BF *JB
Additional Notes:
I WAS DRIVING ON THE INTERSTATE, GOING NORMAL SPEEDS, PRESSED ON THE GAS PEDAL TO GET AROUND A SEMI AND MY ACCELERATOR PEDAL SNAPPED. THE PLASTIC ARM THAT ATTACHES IT TO THE INNER PART IS ALL PLASTIC AND THE VAN IS ONLY 3 YRS OLD AND ONLY 70K MILES. LUCKILY I WAS ABLE TO GET OVER TO THE SIDE OF THE INTERSTATE BUT NOW MY VEHICLE IS STRANDED WITH NO WAY TO GET IT HOME. *DT *BF *JB
Mfg Campaign: 11222530
Recall Date: Jun 25, 2019
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I WAS DRIVING ON THE INTERSTATE, GOING NORMAL SPEEDS, PRESSED ON THE GAS PEDAL TO GET AROUND A SEMI AND MY ACCELERATOR PEDAL SNAPPED. THE PLASTIC ARM THAT ATTACHES IT TO THE INNER PART IS ALL PLASTIC AND THE VAN IS ONLY 3 YRS OLD AND ONLY 70K MILES. LUCKILY I WAS ABLE TO GET OVER TO THE SIDE OF THE INTERSTATE BUT NOW MY VEHICLE IS STRANDED WITH NO WAY TO GET IT HOME. *DT *BF *JB
Corrective Action:
I WAS DRIVING ON THE INTERSTATE, GOING NORMAL SPEEDS, PRESSED ON THE GAS PEDAL TO GET AROUND A SEMI AND MY ACCELERATOR PEDAL SNAPPED. THE PLASTIC ARM THAT ATTACHES IT TO THE INNER PART IS ALL PLASTIC AND THE VAN IS ONLY 3 YRS OLD AND ONLY 70K MILES. LUCKILY I WAS ABLE TO GET OVER TO THE SIDE OF THE INTERSTATE BUT NOW MY VEHICLE IS STRANDED WITH NO WAY TO GET IT HOME. *DT *BF *JB
Additional Notes:
I WAS DRIVING ON THE INTERSTATE, GOING NORMAL SPEEDS, PRESSED ON THE GAS PEDAL TO GET AROUND A SEMI AND MY ACCELERATOR PEDAL SNAPPED. THE PLASTIC ARM THAT ATTACHES IT TO THE INNER PART IS ALL PLASTIC AND THE VAN IS ONLY 3 YRS OLD AND ONLY 70K MILES. LUCKILY I WAS ABLE TO GET OVER TO THE SIDE OF THE INTERSTATE BUT NOW MY VEHICLE IS STRANDED WITH NO WAY TO GET IT HOME. *DT *BF *JB
Mfg Campaign: 11222530
Recall Date: Jun 25, 2019
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
DEALER PERFORMED RECALL 17S15 DRIVESHAFT ASSY THAT REPLACED THE REAR DRIVESHAFT COUPLING. AT THE TIME, THE FRONT DRIVESHAFT COUPLING WAS OBSERVED TO BE LOOSE. THE FRONT COUPLING WAS INSPECTED AND REASSEMBLED. LESS THAN 6000 MILES LATER THE FRONT DRIVESHAFT COUPLING (THE FIBROUS PART) DISINTEGRATED, THE SHAFT SEPARATED, CAUSING DAMAGE TO THE BRAKE LINES. AT THE TIME THE VEHICLE WAS TRAVELING AT HIGHWAY SPEED AND DOWN HILL. THE DRIVER BROUGHT THE VEHICLE TO A STOP USING THE EMERGENCY BRAKE. PRIOR TO THE EVENT, THE DRIVER HAD NOTICED A LIGHT VIBRATION AND SOUND FOR ABOUT 50 MILES. THE VIBRATION SUDDENLY GOT WORSE JUST BEFORE THE EVENT.
Corrective Action:
DEALER PERFORMED RECALL 17S15 DRIVESHAFT ASSY THAT REPLACED THE REAR DRIVESHAFT COUPLING. AT THE TIME, THE FRONT DRIVESHAFT COUPLING WAS OBSERVED TO BE LOOSE. THE FRONT COUPLING WAS INSPECTED AND REASSEMBLED. LESS THAN 6000 MILES LATER THE FRONT DRIVESHAFT COUPLING (THE FIBROUS PART) DISINTEGRATED, THE SHAFT SEPARATED, CAUSING DAMAGE TO THE BRAKE LINES. AT THE TIME THE VEHICLE WAS TRAVELING AT HIGHWAY SPEED AND DOWN HILL. THE DRIVER BROUGHT THE VEHICLE TO A STOP USING THE EMERGENCY BRAKE. PRIOR TO THE EVENT, THE DRIVER HAD NOTICED A LIGHT VIBRATION AND SOUND FOR ABOUT 50 MILES. THE VIBRATION SUDDENLY GOT WORSE JUST BEFORE THE EVENT.
Additional Notes:
DEALER PERFORMED RECALL 17S15 DRIVESHAFT ASSY THAT REPLACED THE REAR DRIVESHAFT COUPLING. AT THE TIME, THE FRONT DRIVESHAFT COUPLING WAS OBSERVED TO BE LOOSE. THE FRONT COUPLING WAS INSPECTED AND REASSEMBLED. LESS THAN 6000 MILES LATER THE FRONT DRIVESHAFT COUPLING (THE FIBROUS PART) DISINTEGRATED, THE SHAFT SEPARATED, CAUSING DAMAGE TO THE BRAKE LINES. AT THE TIME THE VEHICLE WAS TRAVELING AT HIGHWAY SPEED AND DOWN HILL. THE DRIVER BROUGHT THE VEHICLE TO A STOP USING THE EMERGENCY BRAKE. PRIOR TO THE EVENT, THE DRIVER HAD NOTICED A LIGHT VIBRATION AND SOUND FOR ABOUT 50 MILES. THE VIBRATION SUDDENLY GOT WORSE JUST BEFORE THE EVENT.
Mfg Campaign: 11219325
Recall Date: Jun 11, 2019
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
OUR PASSENGER SLIDING DOOR DOES NOT SECURELY LATCH/CLOSE. FORD REFUSES TO REPAIR IT. THIS DEFECT WAS REPORTED TO THEM SHORTLY AFTER OUR PURCHASE. WE NOW DRIVE WITH A NON-SECURE PASSENGER DOOR.
Corrective Action:
OUR PASSENGER SLIDING DOOR DOES NOT SECURELY LATCH/CLOSE. FORD REFUSES TO REPAIR IT. THIS DEFECT WAS REPORTED TO THEM SHORTLY AFTER OUR PURCHASE. WE NOW DRIVE WITH A NON-SECURE PASSENGER DOOR.
Additional Notes:
OUR PASSENGER SLIDING DOOR DOES NOT SECURELY LATCH/CLOSE. FORD REFUSES TO REPAIR IT. THIS DEFECT WAS REPORTED TO THEM SHORTLY AFTER OUR PURCHASE. WE NOW DRIVE WITH A NON-SECURE PASSENGER DOOR.
Mfg Campaign: 11217690
Recall Date: Jun 4, 2019
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
DRIVE TRAIN RUBBER COUPLING FAILURE 104000 MILES. PRIOR INSTALLATION OF COUPLING AT 70,000 MILES. THIS OCCURRENCE DAMAGED DRIVE SHAFT AND COUPLING AT REAR OF TRANSMISSION.
Corrective Action:
DRIVE TRAIN RUBBER COUPLING FAILURE 104000 MILES. PRIOR INSTALLATION OF COUPLING AT 70,000 MILES. THIS OCCURRENCE DAMAGED DRIVE SHAFT AND COUPLING AT REAR OF TRANSMISSION.
Additional Notes:
DRIVE TRAIN RUBBER COUPLING FAILURE 104000 MILES. PRIOR INSTALLATION OF COUPLING AT 70,000 MILES. THIS OCCURRENCE DAMAGED DRIVE SHAFT AND COUPLING AT REAR OF TRANSMISSION.
Mfg Campaign: 11217775
Recall Date: Jun 4, 2019
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD TRANSIT. WHILE DRIVING 60 MPH, INSULATION SPEWED THROUGH THE AIR VENTS INTO THE CABIN OF THE VEHICLE. THE CONTACT WAS COVERED WITH INSULATION, WHICH CAUSED SKIN IRRITATION. SINCE THEN, THE CONTACT EXPERIENCED RESPIRATORY ISSUES. MEDICAL ATTENTION WAS NOT RECEIVED. THE VEHICLE WAS TOWED TO TITUS-WILL FORD (3606 S SPRAGUE AVE, TACOMA, WA 98409, (253) 475-4151) WHERE IT WAS DISCOVERED THAT THE FLOOR COMPARTMENT CONTAINED MUD AND WATER. A NEW FLOORBOARD WAS INSTALLED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD TRANSIT. WHILE DRIVING 60 MPH, INSULATION SPEWED THROUGH THE AIR VENTS INTO THE CABIN OF THE VEHICLE. THE CONTACT WAS COVERED WITH INSULATION, WHICH CAUSED SKIN IRRITATION. SINCE THEN, THE CONTACT EXPERIENCED RESPIRATORY ISSUES. MEDICAL ATTENTION WAS NOT RECEIVED. THE VEHICLE WAS TOWED TO TITUS-WILL FORD (3606 S SPRAGUE AVE, TACOMA, WA 98409, (253) 475-4151) WHERE IT WAS DISCOVERED THAT THE FLOOR COMPARTMENT CONTAINED MUD AND WATER. A NEW FLOORBOARD WAS INSTALLED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD TRANSIT. WHILE DRIVING 60 MPH, INSULATION SPEWED THROUGH THE AIR VENTS INTO THE CABIN OF THE VEHICLE. THE CONTACT WAS COVERED WITH INSULATION, WHICH CAUSED SKIN IRRITATION. SINCE THEN, THE CONTACT EXPERIENCED RESPIRATORY ISSUES. MEDICAL ATTENTION WAS NOT RECEIVED. THE VEHICLE WAS TOWED TO TITUS-WILL FORD (3606 S SPRAGUE AVE, TACOMA, WA 98409, (253) 475-4151) WHERE IT WAS DISCOVERED THAT THE FLOOR COMPARTMENT CONTAINED MUD AND WATER. A NEW FLOORBOARD WAS INSTALLED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000.
Mfg Campaign: 11196749
Recall Date: Apr 16, 2019
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD TRANSIT. WHILE DRIVING APPROXIMATELY 60 MPH, AN UNUSUAL NOISE WAS HEARD UNDERNEATH THE VEHICLE. THE CONTACT PULLED THE VEHICLE OVER AND NOTICED THAT THE DRIVESHAFT HAD SPLIT IN TWO WITHOUT WARNING. THE VEHICLE SKIDDED AS IT WAS PULLED OFF THE ROAD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THERE WERE A LOT OF DAMAGES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO CROSSROADS FORD OF FUQUAY-VARINA (919-552-2228, LOCATED AT 3217 N MAIN ST, FUQUAY-VARINA, NC 27526). THE DEALER STATED THAT THE VEHICLE SHOULD HAVE BEEN REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V408000 (POWER TRAIN). THE CONTACT STATED THAT THE RECALL NOTICE WAS NOT RECEIVED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 119,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD TRANSIT. WHILE DRIVING APPROXIMATELY 60 MPH, AN UNUSUAL NOISE WAS HEARD UNDERNEATH THE VEHICLE. THE CONTACT PULLED THE VEHICLE OVER AND NOTICED THAT THE DRIVESHAFT HAD SPLIT IN TWO WITHOUT WARNING. THE VEHICLE SKIDDED AS IT WAS PULLED OFF THE ROAD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THERE WERE A LOT OF DAMAGES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO CROSSROADS FORD OF FUQUAY-VARINA (919-552-2228, LOCATED AT 3217 N MAIN ST, FUQUAY-VARINA, NC 27526). THE DEALER STATED THAT THE VEHICLE SHOULD HAVE BEEN REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V408000 (POWER TRAIN). THE CONTACT STATED THAT THE RECALL NOTICE WAS NOT RECEIVED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 119,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD TRANSIT. WHILE DRIVING APPROXIMATELY 60 MPH, AN UNUSUAL NOISE WAS HEARD UNDERNEATH THE VEHICLE. THE CONTACT PULLED THE VEHICLE OVER AND NOTICED THAT THE DRIVESHAFT HAD SPLIT IN TWO WITHOUT WARNING. THE VEHICLE SKIDDED AS IT WAS PULLED OFF THE ROAD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THERE WERE A LOT OF DAMAGES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO CROSSROADS FORD OF FUQUAY-VARINA (919-552-2228, LOCATED AT 3217 N MAIN ST, FUQUAY-VARINA, NC 27526). THE DEALER STATED THAT THE VEHICLE SHOULD HAVE BEEN REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V408000 (POWER TRAIN). THE CONTACT STATED THAT THE RECALL NOTICE WAS NOT RECEIVED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 119,000.
Mfg Campaign: 11191594
Recall Date: Mar 26, 2019
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