Complaints & Recalls
Official Safety Recalls - Important!
52 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Grand Design Rv, Llc
Safety Issue:
Grand Design RV, LLC (Grand Design) is recalling certain 2022 Imagine, Reflection, Momentum, Solitude, and Transcend travel trailers. The quick disconnect fittings in the LP gas system may be cracked, causing a gas leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 910045
Recall Date: Nov 15, 2024
Grand Design Rv, Llc
Safety Issue:
Grand Design RV, LLC (Grand Design) is recalling certain 2022-2024 Momentum 23G and 25G travel trailers. The installed safety chains are underrated for the Gross Vehicle Weight Rating (GVWR).
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 910040
Recall Date: Aug 17, 2023
Grand Design Rv, Llc
Safety Issue:
Grand Design RV, LLC. (Grand Design) is recalling certain 2021-2024 Momentum and Solitude fifth wheels, equipped with certain CURT 7000 and 8000 lb axles. The U-bolts may have been improperly tightened, which can cause the axle to move out of position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 910039
Recall Date: Jul 17, 2023
Grand Design Rv, Llc
Safety Issue:
Grand Design RV, LLC (Grand Design) is recalling 2022-2023 Momentum fifth wheels. The electric ramp door cut-off switch may allow for continuous power to the ramp door, which can cause the door to fall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 910032
Recall Date: Aug 11, 2022
Grand Design Rv, Llc
Safety Issue:
Grand Design RV, LLC (Grand Design) is recalling certain 2022-2023 Momentum, Solitude, Imagine, Reflection, and Transcend travel trailers. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 910031
Recall Date: Aug 9, 2022
Grand Design Rv, Llc
Safety Issue:
Grand Design RV, LLC (Grand Design) is recalling certain 2022 Momentum travel trailers. The 110-volt power supply wire was incorrectly wired directly into the solar inverter, which can overload the circuit and cause the power supply wire to overheat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 910030
Recall Date: Jun 22, 2022
Grand Design Rv, Llc
Safety Issue:
Grand Design RV, LLC (Grand Design) is recalling certain 2022 Grand Design Imagine, Reflection, Momentum, Solitude and Transcend travel trailers. The quick disconnect fittings in the LP gas system may be cracked, causing a gas leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 910029
Recall Date: May 6, 2022
Consumer Complaints
56 ComplaintsGrand Design Rv, Llc
Defect Description:
STRUCTURE:FRAME AND MEMBERS
Potential Consequences:
The contact owns a 2022 Grand Design Momentum. The contact stated that there was sawdust in the trailer and the frame was sinking. The contact stated that the cabinets were loose and were detaching from the frame. There was evidence that the frame was flexing. The contact noticed a lot of movement and bending with the frame. The contact stated that the front hitch and furniture were detaching from the walls. The screws were not properly torqued. Additionally, there was water entering through the slides. There were no warning lights illuminated. The local dealer was not contacted. The RV was not diagnosed or repaired. The manufacturer was contacted. The failure mileage was unknown.
Corrective Action:
The contact owns a 2022 Grand Design Momentum. The contact stated that there was sawdust in the trailer and the frame was sinking. The contact stated that the cabinets were loose and were detaching from the frame. There was evidence that the frame was flexing. The contact noticed a lot of movement and bending with the frame. The contact stated that the front hitch and furniture were detaching from the walls. The screws were not properly torqued. Additionally, there was water entering through the slides. There were no warning lights illuminated. The local dealer was not contacted. The RV was not diagnosed or repaired. The manufacturer was contacted. The failure mileage was unknown.
Additional Notes:
The contact owns a 2022 Grand Design Momentum. The contact stated that there was sawdust in the trailer and the frame was sinking. The contact stated that the cabinets were loose and were detaching from the frame. There was evidence that the frame was flexing. The contact noticed a lot of movement and bending with the frame. The contact stated that the front hitch and furniture were detaching from the walls. The screws were not properly torqued. Additionally, there was water entering through the slides. There were no warning lights illuminated. The local dealer was not contacted. The RV was not diagnosed or repaired. The manufacturer was contacted. The failure mileage was unknown.
Mfg Campaign: 11633070
Recall Date: Dec 30, 2024
Grand Design Rv, Llc
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2022 Grand Design Momentum. The contact stated that there was sawdust in the trailer and the frame was sinking. The contact stated that the cabinets were loose and were detaching from the frame. There was evidence that the frame was flexing. The contact noticed a lot of movement and bending with the frame. The contact stated that the front hitch and furniture were detaching from the walls. The screws were not properly torqued. Additionally, there was water entering through the slides. There were no warning lights illuminated. The local dealer was not contacted. The RV was not diagnosed or repaired. The manufacturer was contacted. The failure mileage was unknown.
Corrective Action:
The contact owns a 2022 Grand Design Momentum. The contact stated that there was sawdust in the trailer and the frame was sinking. The contact stated that the cabinets were loose and were detaching from the frame. There was evidence that the frame was flexing. The contact noticed a lot of movement and bending with the frame. The contact stated that the front hitch and furniture were detaching from the walls. The screws were not properly torqued. Additionally, there was water entering through the slides. There were no warning lights illuminated. The local dealer was not contacted. The RV was not diagnosed or repaired. The manufacturer was contacted. The failure mileage was unknown.
Additional Notes:
The contact owns a 2022 Grand Design Momentum. The contact stated that there was sawdust in the trailer and the frame was sinking. The contact stated that the cabinets were loose and were detaching from the frame. There was evidence that the frame was flexing. The contact noticed a lot of movement and bending with the frame. The contact stated that the front hitch and furniture were detaching from the walls. The screws were not properly torqued. Additionally, there was water entering through the slides. There were no warning lights illuminated. The local dealer was not contacted. The RV was not diagnosed or repaired. The manufacturer was contacted. The failure mileage was unknown.
Mfg Campaign: 11633070
Recall Date: Dec 30, 2024
Grand Design Rv, Llc
Defect Description:
SUSPENSION
Potential Consequences:
Multiple systems failed on this unit. Trailer Brake failure—The rear trailer brake wires were discovered to be severed inside the wheel drum from the factory. For the first year of use they were inoperable. This was suspected and confirmed with a thermal camera. The tow vehicle also alarmed “Check trailer brakes” while driving. A dealer inspected them and found the wires severed. This was repaired. Suspension failure—the rear driver side leaf spring broke on a paved highway 9 months after purchase. Pulled over immediately to inspect the issue and repair it. On 2 other separate occasions, we found broken wet bolts (after the unit was sitting in one place, unmoved for weeks). Also a cracked equalizer was replaced under warranty within the first year. The front passenger side leafspring also broke on an empty unit. Frame Failure & opening baggage compartment doors, slide out backing out in transit—symptoms of excessive upperdeck flex and frame failure began immediately upon purchase. Baggage compartment doors frequently open in transit. This has been a significant safety risk to the operator as well as other drivers. On more than one occasion the doors open in dense traffic in the middle of a city with nowhere to safely pull over. None of the contents of the compartment has fallen out to our knowledge, but could very easily fall out since none of the doors can be adequately secured. One door was replaced, but the issue not resolved. Upon further inspection, there were severely broken welds in the frame of the unit. The unit has sustained over 22 hours of welding on it to repair and reinforce the damaged frame. However, this has been repaired a total of 3 separate times. There is no guarantee that the repairs will hold moving forward. Also a result of the broken frame, the slide out began backing out in transport. Before leaving, the slide out was fully retracted and measured. Upon arrival the slide would be backed out 0.5-1” from the pre-departure measuremen
Corrective Action:
Multiple systems failed on this unit. Trailer Brake failure—The rear trailer brake wires were discovered to be severed inside the wheel drum from the factory. For the first year of use they were inoperable. This was suspected and confirmed with a thermal camera. The tow vehicle also alarmed “Check trailer brakes” while driving. A dealer inspected them and found the wires severed. This was repaired. Suspension failure—the rear driver side leaf spring broke on a paved highway 9 months after purchase. Pulled over immediately to inspect the issue and repair it. On 2 other separate occasions, we found broken wet bolts (after the unit was sitting in one place, unmoved for weeks). Also a cracked equalizer was replaced under warranty within the first year. The front passenger side leafspring also broke on an empty unit. Frame Failure & opening baggage compartment doors, slide out backing out in transit—symptoms of excessive upperdeck flex and frame failure began immediately upon purchase. Baggage compartment doors frequently open in transit. This has been a significant safety risk to the operator as well as other drivers. On more than one occasion the doors open in dense traffic in the middle of a city with nowhere to safely pull over. None of the contents of the compartment has fallen out to our knowledge, but could very easily fall out since none of the doors can be adequately secured. One door was replaced, but the issue not resolved. Upon further inspection, there were severely broken welds in the frame of the unit. The unit has sustained over 22 hours of welding on it to repair and reinforce the damaged frame. However, this has been repaired a total of 3 separate times. There is no guarantee that the repairs will hold moving forward. Also a result of the broken frame, the slide out began backing out in transport. Before leaving, the slide out was fully retracted and measured. Upon arrival the slide would be backed out 0.5-1” from the pre-departure measuremen
Additional Notes:
Multiple systems failed on this unit. Trailer Brake failure—The rear trailer brake wires were discovered to be severed inside the wheel drum from the factory. For the first year of use they were inoperable. This was suspected and confirmed with a thermal camera. The tow vehicle also alarmed “Check trailer brakes” while driving. A dealer inspected them and found the wires severed. This was repaired. Suspension failure—the rear driver side leaf spring broke on a paved highway 9 months after purchase. Pulled over immediately to inspect the issue and repair it. On 2 other separate occasions, we found broken wet bolts (after the unit was sitting in one place, unmoved for weeks). Also a cracked equalizer was replaced under warranty within the first year. The front passenger side leafspring also broke on an empty unit. Frame Failure & opening baggage compartment doors, slide out backing out in transit—symptoms of excessive upperdeck flex and frame failure began immediately upon purchase. Baggage compartment doors frequently open in transit. This has been a significant safety risk to the operator as well as other drivers. On more than one occasion the doors open in dense traffic in the middle of a city with nowhere to safely pull over. None of the contents of the compartment has fallen out to our knowledge, but could very easily fall out since none of the doors can be adequately secured. One door was replaced, but the issue not resolved. Upon further inspection, there were severely broken welds in the frame of the unit. The unit has sustained over 22 hours of welding on it to repair and reinforce the damaged frame. However, this has been repaired a total of 3 separate times. There is no guarantee that the repairs will hold moving forward. Also a result of the broken frame, the slide out began backing out in transport. Before leaving, the slide out was fully retracted and measured. Upon arrival the slide would be backed out 0.5-1” from the pre-departure measuremen
Mfg Campaign: 11631546
Recall Date: Dec 19, 2024
Grand Design Rv, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Multiple systems failed on this unit. Trailer Brake failure—The rear trailer brake wires were discovered to be severed inside the wheel drum from the factory. For the first year of use they were inoperable. This was suspected and confirmed with a thermal camera. The tow vehicle also alarmed “Check trailer brakes” while driving. A dealer inspected them and found the wires severed. This was repaired. Suspension failure—the rear driver side leaf spring broke on a paved highway 9 months after purchase. Pulled over immediately to inspect the issue and repair it. On 2 other separate occasions, we found broken wet bolts (after the unit was sitting in one place, unmoved for weeks). Also a cracked equalizer was replaced under warranty within the first year. The front passenger side leafspring also broke on an empty unit. Frame Failure & opening baggage compartment doors, slide out backing out in transit—symptoms of excessive upperdeck flex and frame failure began immediately upon purchase. Baggage compartment doors frequently open in transit. This has been a significant safety risk to the operator as well as other drivers. On more than one occasion the doors open in dense traffic in the middle of a city with nowhere to safely pull over. None of the contents of the compartment has fallen out to our knowledge, but could very easily fall out since none of the doors can be adequately secured. One door was replaced, but the issue not resolved. Upon further inspection, there were severely broken welds in the frame of the unit. The unit has sustained over 22 hours of welding on it to repair and reinforce the damaged frame. However, this has been repaired a total of 3 separate times. There is no guarantee that the repairs will hold moving forward. Also a result of the broken frame, the slide out began backing out in transport. Before leaving, the slide out was fully retracted and measured. Upon arrival the slide would be backed out 0.5-1” from the pre-departure measuremen
Corrective Action:
Multiple systems failed on this unit. Trailer Brake failure—The rear trailer brake wires were discovered to be severed inside the wheel drum from the factory. For the first year of use they were inoperable. This was suspected and confirmed with a thermal camera. The tow vehicle also alarmed “Check trailer brakes” while driving. A dealer inspected them and found the wires severed. This was repaired. Suspension failure—the rear driver side leaf spring broke on a paved highway 9 months after purchase. Pulled over immediately to inspect the issue and repair it. On 2 other separate occasions, we found broken wet bolts (after the unit was sitting in one place, unmoved for weeks). Also a cracked equalizer was replaced under warranty within the first year. The front passenger side leafspring also broke on an empty unit. Frame Failure & opening baggage compartment doors, slide out backing out in transit—symptoms of excessive upperdeck flex and frame failure began immediately upon purchase. Baggage compartment doors frequently open in transit. This has been a significant safety risk to the operator as well as other drivers. On more than one occasion the doors open in dense traffic in the middle of a city with nowhere to safely pull over. None of the contents of the compartment has fallen out to our knowledge, but could very easily fall out since none of the doors can be adequately secured. One door was replaced, but the issue not resolved. Upon further inspection, there were severely broken welds in the frame of the unit. The unit has sustained over 22 hours of welding on it to repair and reinforce the damaged frame. However, this has been repaired a total of 3 separate times. There is no guarantee that the repairs will hold moving forward. Also a result of the broken frame, the slide out began backing out in transport. Before leaving, the slide out was fully retracted and measured. Upon arrival the slide would be backed out 0.5-1” from the pre-departure measuremen
Additional Notes:
Multiple systems failed on this unit. Trailer Brake failure—The rear trailer brake wires were discovered to be severed inside the wheel drum from the factory. For the first year of use they were inoperable. This was suspected and confirmed with a thermal camera. The tow vehicle also alarmed “Check trailer brakes” while driving. A dealer inspected them and found the wires severed. This was repaired. Suspension failure—the rear driver side leaf spring broke on a paved highway 9 months after purchase. Pulled over immediately to inspect the issue and repair it. On 2 other separate occasions, we found broken wet bolts (after the unit was sitting in one place, unmoved for weeks). Also a cracked equalizer was replaced under warranty within the first year. The front passenger side leafspring also broke on an empty unit. Frame Failure & opening baggage compartment doors, slide out backing out in transit—symptoms of excessive upperdeck flex and frame failure began immediately upon purchase. Baggage compartment doors frequently open in transit. This has been a significant safety risk to the operator as well as other drivers. On more than one occasion the doors open in dense traffic in the middle of a city with nowhere to safely pull over. None of the contents of the compartment has fallen out to our knowledge, but could very easily fall out since none of the doors can be adequately secured. One door was replaced, but the issue not resolved. Upon further inspection, there were severely broken welds in the frame of the unit. The unit has sustained over 22 hours of welding on it to repair and reinforce the damaged frame. However, this has been repaired a total of 3 separate times. There is no guarantee that the repairs will hold moving forward. Also a result of the broken frame, the slide out began backing out in transport. Before leaving, the slide out was fully retracted and measured. Upon arrival the slide would be backed out 0.5-1” from the pre-departure measuremen
Mfg Campaign: 11631546
Recall Date: Dec 19, 2024
Grand Design Rv, Llc
Defect Description:
STRUCTURE
Potential Consequences:
Multiple systems failed on this unit. Trailer Brake failure—The rear trailer brake wires were discovered to be severed inside the wheel drum from the factory. For the first year of use they were inoperable. This was suspected and confirmed with a thermal camera. The tow vehicle also alarmed “Check trailer brakes” while driving. A dealer inspected them and found the wires severed. This was repaired. Suspension failure—the rear driver side leaf spring broke on a paved highway 9 months after purchase. Pulled over immediately to inspect the issue and repair it. On 2 other separate occasions, we found broken wet bolts (after the unit was sitting in one place, unmoved for weeks). Also a cracked equalizer was replaced under warranty within the first year. The front passenger side leafspring also broke on an empty unit. Frame Failure & opening baggage compartment doors, slide out backing out in transit—symptoms of excessive upperdeck flex and frame failure began immediately upon purchase. Baggage compartment doors frequently open in transit. This has been a significant safety risk to the operator as well as other drivers. On more than one occasion the doors open in dense traffic in the middle of a city with nowhere to safely pull over. None of the contents of the compartment has fallen out to our knowledge, but could very easily fall out since none of the doors can be adequately secured. One door was replaced, but the issue not resolved. Upon further inspection, there were severely broken welds in the frame of the unit. The unit has sustained over 22 hours of welding on it to repair and reinforce the damaged frame. However, this has been repaired a total of 3 separate times. There is no guarantee that the repairs will hold moving forward. Also a result of the broken frame, the slide out began backing out in transport. Before leaving, the slide out was fully retracted and measured. Upon arrival the slide would be backed out 0.5-1” from the pre-departure measuremen
Corrective Action:
Multiple systems failed on this unit. Trailer Brake failure—The rear trailer brake wires were discovered to be severed inside the wheel drum from the factory. For the first year of use they were inoperable. This was suspected and confirmed with a thermal camera. The tow vehicle also alarmed “Check trailer brakes” while driving. A dealer inspected them and found the wires severed. This was repaired. Suspension failure—the rear driver side leaf spring broke on a paved highway 9 months after purchase. Pulled over immediately to inspect the issue and repair it. On 2 other separate occasions, we found broken wet bolts (after the unit was sitting in one place, unmoved for weeks). Also a cracked equalizer was replaced under warranty within the first year. The front passenger side leafspring also broke on an empty unit. Frame Failure & opening baggage compartment doors, slide out backing out in transit—symptoms of excessive upperdeck flex and frame failure began immediately upon purchase. Baggage compartment doors frequently open in transit. This has been a significant safety risk to the operator as well as other drivers. On more than one occasion the doors open in dense traffic in the middle of a city with nowhere to safely pull over. None of the contents of the compartment has fallen out to our knowledge, but could very easily fall out since none of the doors can be adequately secured. One door was replaced, but the issue not resolved. Upon further inspection, there were severely broken welds in the frame of the unit. The unit has sustained over 22 hours of welding on it to repair and reinforce the damaged frame. However, this has been repaired a total of 3 separate times. There is no guarantee that the repairs will hold moving forward. Also a result of the broken frame, the slide out began backing out in transport. Before leaving, the slide out was fully retracted and measured. Upon arrival the slide would be backed out 0.5-1” from the pre-departure measuremen
Additional Notes:
Multiple systems failed on this unit. Trailer Brake failure—The rear trailer brake wires were discovered to be severed inside the wheel drum from the factory. For the first year of use they were inoperable. This was suspected and confirmed with a thermal camera. The tow vehicle also alarmed “Check trailer brakes” while driving. A dealer inspected them and found the wires severed. This was repaired. Suspension failure—the rear driver side leaf spring broke on a paved highway 9 months after purchase. Pulled over immediately to inspect the issue and repair it. On 2 other separate occasions, we found broken wet bolts (after the unit was sitting in one place, unmoved for weeks). Also a cracked equalizer was replaced under warranty within the first year. The front passenger side leafspring also broke on an empty unit. Frame Failure & opening baggage compartment doors, slide out backing out in transit—symptoms of excessive upperdeck flex and frame failure began immediately upon purchase. Baggage compartment doors frequently open in transit. This has been a significant safety risk to the operator as well as other drivers. On more than one occasion the doors open in dense traffic in the middle of a city with nowhere to safely pull over. None of the contents of the compartment has fallen out to our knowledge, but could very easily fall out since none of the doors can be adequately secured. One door was replaced, but the issue not resolved. Upon further inspection, there were severely broken welds in the frame of the unit. The unit has sustained over 22 hours of welding on it to repair and reinforce the damaged frame. However, this has been repaired a total of 3 separate times. There is no guarantee that the repairs will hold moving forward. Also a result of the broken frame, the slide out began backing out in transport. Before leaving, the slide out was fully retracted and measured. Upon arrival the slide would be backed out 0.5-1” from the pre-departure measuremen
Mfg Campaign: 11631546
Recall Date: Dec 19, 2024
Grand Design Rv, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
This unit is suffering from frame failure. Cargo doors have started opening on the freeway, cabinets are rubbing the wallpaper from frame flex, the forward floor has started squeaking, the forward lower exterior trim panel on the drivers' side is buckling, the forward walls have started creaking and popping when hitching up/unhitching and the pin-box "sinks" more than it ever did in the past when hitching up. I am very worried since these are all symptoms of frame failure. I've taken the unit to an authorized Grand Design repair center and so far, am not getting any support from Grand Design to actually fix the frame, the root cause for all of these symptoms. I'm worried if I accept the trailer and continue to use it, the problem will progress and we could end up with a complete failure while on the freeway.
Corrective Action:
This unit is suffering from frame failure. Cargo doors have started opening on the freeway, cabinets are rubbing the wallpaper from frame flex, the forward floor has started squeaking, the forward lower exterior trim panel on the drivers' side is buckling, the forward walls have started creaking and popping when hitching up/unhitching and the pin-box "sinks" more than it ever did in the past when hitching up. I am very worried since these are all symptoms of frame failure. I've taken the unit to an authorized Grand Design repair center and so far, am not getting any support from Grand Design to actually fix the frame, the root cause for all of these symptoms. I'm worried if I accept the trailer and continue to use it, the problem will progress and we could end up with a complete failure while on the freeway.
Additional Notes:
This unit is suffering from frame failure. Cargo doors have started opening on the freeway, cabinets are rubbing the wallpaper from frame flex, the forward floor has started squeaking, the forward lower exterior trim panel on the drivers' side is buckling, the forward walls have started creaking and popping when hitching up/unhitching and the pin-box "sinks" more than it ever did in the past when hitching up. I am very worried since these are all symptoms of frame failure. I've taken the unit to an authorized Grand Design repair center and so far, am not getting any support from Grand Design to actually fix the frame, the root cause for all of these symptoms. I'm worried if I accept the trailer and continue to use it, the problem will progress and we could end up with a complete failure while on the freeway.
Mfg Campaign: 11629723
Recall Date: Dec 9, 2024
Grand Design Rv, Llc
Defect Description:
SUSPENSION
Potential Consequences:
This unit is suffering from frame failure. Cargo doors have started opening on the freeway, cabinets are rubbing the wallpaper from frame flex, the forward floor has started squeaking, the forward lower exterior trim panel on the drivers' side is buckling, the forward walls have started creaking and popping when hitching up/unhitching and the pin-box "sinks" more than it ever did in the past when hitching up. I am very worried since these are all symptoms of frame failure. I've taken the unit to an authorized Grand Design repair center and so far, am not getting any support from Grand Design to actually fix the frame, the root cause for all of these symptoms. I'm worried if I accept the trailer and continue to use it, the problem will progress and we could end up with a complete failure while on the freeway.
Corrective Action:
This unit is suffering from frame failure. Cargo doors have started opening on the freeway, cabinets are rubbing the wallpaper from frame flex, the forward floor has started squeaking, the forward lower exterior trim panel on the drivers' side is buckling, the forward walls have started creaking and popping when hitching up/unhitching and the pin-box "sinks" more than it ever did in the past when hitching up. I am very worried since these are all symptoms of frame failure. I've taken the unit to an authorized Grand Design repair center and so far, am not getting any support from Grand Design to actually fix the frame, the root cause for all of these symptoms. I'm worried if I accept the trailer and continue to use it, the problem will progress and we could end up with a complete failure while on the freeway.
Additional Notes:
This unit is suffering from frame failure. Cargo doors have started opening on the freeway, cabinets are rubbing the wallpaper from frame flex, the forward floor has started squeaking, the forward lower exterior trim panel on the drivers' side is buckling, the forward walls have started creaking and popping when hitching up/unhitching and the pin-box "sinks" more than it ever did in the past when hitching up. I am very worried since these are all symptoms of frame failure. I've taken the unit to an authorized Grand Design repair center and so far, am not getting any support from Grand Design to actually fix the frame, the root cause for all of these symptoms. I'm worried if I accept the trailer and continue to use it, the problem will progress and we could end up with a complete failure while on the freeway.
Mfg Campaign: 11629723
Recall Date: Dec 9, 2024
Grand Design Rv, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
This unit is suffering from frame failure. Cargo doors have started opening on the freeway, cabinets are rubbing the wallpaper from frame flex, the forward floor has started squeaking, the forward lower exterior trim panel on the drivers' side is buckling, the forward walls have started creaking and popping when hitching up/unhitching and the pin-box "sinks" more than it ever did in the past when hitching up. I am very worried since these are all symptoms of frame failure. I've taken the unit to an authorized Grand Design repair center and so far, am not getting any support from Grand Design to actually fix the frame, the root cause for all of these symptoms. I'm worried if I accept the trailer and continue to use it, the problem will progress and we could end up with a complete failure while on the freeway.
Corrective Action:
This unit is suffering from frame failure. Cargo doors have started opening on the freeway, cabinets are rubbing the wallpaper from frame flex, the forward floor has started squeaking, the forward lower exterior trim panel on the drivers' side is buckling, the forward walls have started creaking and popping when hitching up/unhitching and the pin-box "sinks" more than it ever did in the past when hitching up. I am very worried since these are all symptoms of frame failure. I've taken the unit to an authorized Grand Design repair center and so far, am not getting any support from Grand Design to actually fix the frame, the root cause for all of these symptoms. I'm worried if I accept the trailer and continue to use it, the problem will progress and we could end up with a complete failure while on the freeway.
Additional Notes:
This unit is suffering from frame failure. Cargo doors have started opening on the freeway, cabinets are rubbing the wallpaper from frame flex, the forward floor has started squeaking, the forward lower exterior trim panel on the drivers' side is buckling, the forward walls have started creaking and popping when hitching up/unhitching and the pin-box "sinks" more than it ever did in the past when hitching up. I am very worried since these are all symptoms of frame failure. I've taken the unit to an authorized Grand Design repair center and so far, am not getting any support from Grand Design to actually fix the frame, the root cause for all of these symptoms. I'm worried if I accept the trailer and continue to use it, the problem will progress and we could end up with a complete failure while on the freeway.
Mfg Campaign: 11629723
Recall Date: Dec 9, 2024
Grand Design Rv, Llc
Defect Description:
SUSPENSION
Potential Consequences:
The front frame has been in for repairs before for flexing issues/excessive movement. We have had a door pop open during travel and suspension parts break (hanger and leaf spring) in 2 separate incidents. The frame appears to have further issues on the passenger side more recently.
Corrective Action:
The front frame has been in for repairs before for flexing issues/excessive movement. We have had a door pop open during travel and suspension parts break (hanger and leaf spring) in 2 separate incidents. The frame appears to have further issues on the passenger side more recently.
Additional Notes:
The front frame has been in for repairs before for flexing issues/excessive movement. We have had a door pop open during travel and suspension parts break (hanger and leaf spring) in 2 separate incidents. The frame appears to have further issues on the passenger side more recently.
Mfg Campaign: 11627843
Recall Date: Nov 28, 2024
Grand Design Rv, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The front frame has been in for repairs before for flexing issues/excessive movement. We have had a door pop open during travel and suspension parts break (hanger and leaf spring) in 2 separate incidents. The frame appears to have further issues on the passenger side more recently.
Corrective Action:
The front frame has been in for repairs before for flexing issues/excessive movement. We have had a door pop open during travel and suspension parts break (hanger and leaf spring) in 2 separate incidents. The frame appears to have further issues on the passenger side more recently.
Additional Notes:
The front frame has been in for repairs before for flexing issues/excessive movement. We have had a door pop open during travel and suspension parts break (hanger and leaf spring) in 2 separate incidents. The frame appears to have further issues on the passenger side more recently.
Mfg Campaign: 11627843
Recall Date: Nov 28, 2024
Grand Design Rv, Llc
Defect Description:
STRUCTURE:BODY:DOOR
Potential Consequences:
The front frame has been in for repairs before for flexing issues/excessive movement. We have had a door pop open during travel and suspension parts break (hanger and leaf spring) in 2 separate incidents. The frame appears to have further issues on the passenger side more recently.
Corrective Action:
The front frame has been in for repairs before for flexing issues/excessive movement. We have had a door pop open during travel and suspension parts break (hanger and leaf spring) in 2 separate incidents. The frame appears to have further issues on the passenger side more recently.
Additional Notes:
The front frame has been in for repairs before for flexing issues/excessive movement. We have had a door pop open during travel and suspension parts break (hanger and leaf spring) in 2 separate incidents. The frame appears to have further issues on the passenger side more recently.
Mfg Campaign: 11627843
Recall Date: Nov 28, 2024
Grand Design Rv, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The RV has significant frame failure that Grand Design (the manufacturer) is ignoring. I noticed my floors warping and a cabinet crack. There was also some cracking of the fiberglass. I asked the dealership to check it out. The found that the frame is warped, multiple lagbolts are missing and several welds have popped. The RV is unsafe and not road worthy. Grand Design is aware of this issue and has yet to issue a recall or notify owners of the significant structural defect they caused by undersizing the frame and using the wrong lagbolts.
Corrective Action:
The RV has significant frame failure that Grand Design (the manufacturer) is ignoring. I noticed my floors warping and a cabinet crack. There was also some cracking of the fiberglass. I asked the dealership to check it out. The found that the frame is warped, multiple lagbolts are missing and several welds have popped. The RV is unsafe and not road worthy. Grand Design is aware of this issue and has yet to issue a recall or notify owners of the significant structural defect they caused by undersizing the frame and using the wrong lagbolts.
Additional Notes:
The RV has significant frame failure that Grand Design (the manufacturer) is ignoring. I noticed my floors warping and a cabinet crack. There was also some cracking of the fiberglass. I asked the dealership to check it out. The found that the frame is warped, multiple lagbolts are missing and several welds have popped. The RV is unsafe and not road worthy. Grand Design is aware of this issue and has yet to issue a recall or notify owners of the significant structural defect they caused by undersizing the frame and using the wrong lagbolts.
Mfg Campaign: 11618500
Recall Date: Oct 7, 2024
Grand Design Rv, Llc
Defect Description:
SUSPENSION
Potential Consequences:
The RV has significant frame failure that Grand Design (the manufacturer) is ignoring. I noticed my floors warping and a cabinet crack. There was also some cracking of the fiberglass. I asked the dealership to check it out. The found that the frame is warped, multiple lagbolts are missing and several welds have popped. The RV is unsafe and not road worthy. Grand Design is aware of this issue and has yet to issue a recall or notify owners of the significant structural defect they caused by undersizing the frame and using the wrong lagbolts.
Corrective Action:
The RV has significant frame failure that Grand Design (the manufacturer) is ignoring. I noticed my floors warping and a cabinet crack. There was also some cracking of the fiberglass. I asked the dealership to check it out. The found that the frame is warped, multiple lagbolts are missing and several welds have popped. The RV is unsafe and not road worthy. Grand Design is aware of this issue and has yet to issue a recall or notify owners of the significant structural defect they caused by undersizing the frame and using the wrong lagbolts.
Additional Notes:
The RV has significant frame failure that Grand Design (the manufacturer) is ignoring. I noticed my floors warping and a cabinet crack. There was also some cracking of the fiberglass. I asked the dealership to check it out. The found that the frame is warped, multiple lagbolts are missing and several welds have popped. The RV is unsafe and not road worthy. Grand Design is aware of this issue and has yet to issue a recall or notify owners of the significant structural defect they caused by undersizing the frame and using the wrong lagbolts.
Mfg Campaign: 11618500
Recall Date: Oct 7, 2024
Grand Design Rv, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
BOTH ACCESS doors are opening in transit along with pass thru baggage storage doors this has been brought to the attention of the manufacturer and the selling dealership We have had to tape the doors shut just to get somewhere safe These problems started shortly after purchasing its been back to the factory for repairs where they found abnormal frame flex / failure ,we were told additional frame gussets were added There was stress cracks in the front cap area which we found out later that is a sign of abnormal frame flex which we believe is causing the doors to open allowing items to eject onto the roadway
Corrective Action:
BOTH ACCESS doors are opening in transit along with pass thru baggage storage doors this has been brought to the attention of the manufacturer and the selling dealership We have had to tape the doors shut just to get somewhere safe These problems started shortly after purchasing its been back to the factory for repairs where they found abnormal frame flex / failure ,we were told additional frame gussets were added There was stress cracks in the front cap area which we found out later that is a sign of abnormal frame flex which we believe is causing the doors to open allowing items to eject onto the roadway
Additional Notes:
BOTH ACCESS doors are opening in transit along with pass thru baggage storage doors this has been brought to the attention of the manufacturer and the selling dealership We have had to tape the doors shut just to get somewhere safe These problems started shortly after purchasing its been back to the factory for repairs where they found abnormal frame flex / failure ,we were told additional frame gussets were added There was stress cracks in the front cap area which we found out later that is a sign of abnormal frame flex which we believe is causing the doors to open allowing items to eject onto the roadway
Mfg Campaign: 11603906
Recall Date: Jul 22, 2024
Grand Design Rv, Llc
Defect Description:
SUSPENSION
Potential Consequences:
A spring snapped in two near the mounting point to the frame. Rv was not overloaded. Grand design authorized replacement of all springs which is now complete. Others have had similar failures. Im guessing the metal used was too brittle. The busted spring can cause the rv to pull sideways a bit making safe controlling on the highway a possible hazard to everyone on the highway. An accident could occur endangering everyone around the rv with failed suspension. I managed to catch the failure before any injuries occured.
Corrective Action:
A spring snapped in two near the mounting point to the frame. Rv was not overloaded. Grand design authorized replacement of all springs which is now complete. Others have had similar failures. Im guessing the metal used was too brittle. The busted spring can cause the rv to pull sideways a bit making safe controlling on the highway a possible hazard to everyone on the highway. An accident could occur endangering everyone around the rv with failed suspension. I managed to catch the failure before any injuries occured.
Additional Notes:
A spring snapped in two near the mounting point to the frame. Rv was not overloaded. Grand design authorized replacement of all springs which is now complete. Others have had similar failures. Im guessing the metal used was too brittle. The busted spring can cause the rv to pull sideways a bit making safe controlling on the highway a possible hazard to everyone on the highway. An accident could occur endangering everyone around the rv with failed suspension. I managed to catch the failure before any injuries occured.
Mfg Campaign: 11602039
Recall Date: Jul 14, 2024
Grand Design Rv, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Frame not strong enough to support full GVWR. Result. Frame flexing excessively which can lead to frame failure and separation from the vehicle on the highway endangering everyone. Manufacturer has done their recommended fix on my rv but they have a history of ineffective repairs. So far my rv hasn’t been on the road enough since first repair to know if it will hold.
Corrective Action:
Frame not strong enough to support full GVWR. Result. Frame flexing excessively which can lead to frame failure and separation from the vehicle on the highway endangering everyone. Manufacturer has done their recommended fix on my rv but they have a history of ineffective repairs. So far my rv hasn’t been on the road enough since first repair to know if it will hold.
Additional Notes:
Frame not strong enough to support full GVWR. Result. Frame flexing excessively which can lead to frame failure and separation from the vehicle on the highway endangering everyone. Manufacturer has done their recommended fix on my rv but they have a history of ineffective repairs. So far my rv hasn’t been on the road enough since first repair to know if it will hold.
Mfg Campaign: 11602042
Recall Date: Jul 14, 2024
Grand Design Rv, Llc
Defect Description:
STRUCTURE
Potential Consequences:
Frame not strong enough to support full GVWR. Result. Frame flexing excessively which can lead to frame failure and separation from the vehicle on the highway endangering everyone. Manufacturer has done their recommended fix on my rv but they have a history of ineffective repairs. So far my rv hasn’t been on the road enough since first repair to know if it will hold.
Corrective Action:
Frame not strong enough to support full GVWR. Result. Frame flexing excessively which can lead to frame failure and separation from the vehicle on the highway endangering everyone. Manufacturer has done their recommended fix on my rv but they have a history of ineffective repairs. So far my rv hasn’t been on the road enough since first repair to know if it will hold.
Additional Notes:
Frame not strong enough to support full GVWR. Result. Frame flexing excessively which can lead to frame failure and separation from the vehicle on the highway endangering everyone. Manufacturer has done their recommended fix on my rv but they have a history of ineffective repairs. So far my rv hasn’t been on the road enough since first repair to know if it will hold.
Mfg Campaign: 11602042
Recall Date: Jul 14, 2024
Grand Design Rv, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I was towing my 5th wheel RV when I noticed doors I locked were swinging open. I noticed the rear toy hauler door first. The plastic screen door cover was missing and was unable to be found. A few miles later I noticed the front underbelly storage area on the passenger side was swinging open. Some power tools fell out and were unable to be found. A few hundred miles later the propane door unlatched and was swinging open. I closed and proceeded on route. My Lippert frame is flexing causing these locked doors to open mid travel, losing personal belonging in the middle of the interstate. Later that trip I noticed my front bedroom slide-out was moving out on one side (driver) After pulling over and attempting to pull it in, the slide would not pull in. It was sticking out about 8" off the side of the walls of the RV. Lastly I noticed my pin box was at a hard angle when traveling. It appears that something on the frame to the pin box is not secure. The RV needs to be inspected by the manufacturer as soon as possible to prevent major casualty.
Corrective Action:
I was towing my 5th wheel RV when I noticed doors I locked were swinging open. I noticed the rear toy hauler door first. The plastic screen door cover was missing and was unable to be found. A few miles later I noticed the front underbelly storage area on the passenger side was swinging open. Some power tools fell out and were unable to be found. A few hundred miles later the propane door unlatched and was swinging open. I closed and proceeded on route. My Lippert frame is flexing causing these locked doors to open mid travel, losing personal belonging in the middle of the interstate. Later that trip I noticed my front bedroom slide-out was moving out on one side (driver) After pulling over and attempting to pull it in, the slide would not pull in. It was sticking out about 8" off the side of the walls of the RV. Lastly I noticed my pin box was at a hard angle when traveling. It appears that something on the frame to the pin box is not secure. The RV needs to be inspected by the manufacturer as soon as possible to prevent major casualty.
Additional Notes:
I was towing my 5th wheel RV when I noticed doors I locked were swinging open. I noticed the rear toy hauler door first. The plastic screen door cover was missing and was unable to be found. A few miles later I noticed the front underbelly storage area on the passenger side was swinging open. Some power tools fell out and were unable to be found. A few hundred miles later the propane door unlatched and was swinging open. I closed and proceeded on route. My Lippert frame is flexing causing these locked doors to open mid travel, losing personal belonging in the middle of the interstate. Later that trip I noticed my front bedroom slide-out was moving out on one side (driver) After pulling over and attempting to pull it in, the slide would not pull in. It was sticking out about 8" off the side of the walls of the RV. Lastly I noticed my pin box was at a hard angle when traveling. It appears that something on the frame to the pin box is not secure. The RV needs to be inspected by the manufacturer as soon as possible to prevent major casualty.
Mfg Campaign: 11600889
Recall Date: Jul 10, 2024
Grand Design Rv, Llc
Defect Description:
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Potential Consequences:
I was towing my 5th wheel RV when I noticed doors I locked were swinging open. I noticed the rear toy hauler door first. The plastic screen door cover was missing and was unable to be found. A few miles later I noticed the front underbelly storage area on the passenger side was swinging open. Some power tools fell out and were unable to be found. A few hundred miles later the propane door unlatched and was swinging open. I closed and proceeded on route. My Lippert frame is flexing causing these locked doors to open mid travel, losing personal belonging in the middle of the interstate. Later that trip I noticed my front bedroom slide-out was moving out on one side (driver) After pulling over and attempting to pull it in, the slide would not pull in. It was sticking out about 8" off the side of the walls of the RV. Lastly I noticed my pin box was at a hard angle when traveling. It appears that something on the frame to the pin box is not secure. The RV needs to be inspected by the manufacturer as soon as possible to prevent major casualty.
Corrective Action:
I was towing my 5th wheel RV when I noticed doors I locked were swinging open. I noticed the rear toy hauler door first. The plastic screen door cover was missing and was unable to be found. A few miles later I noticed the front underbelly storage area on the passenger side was swinging open. Some power tools fell out and were unable to be found. A few hundred miles later the propane door unlatched and was swinging open. I closed and proceeded on route. My Lippert frame is flexing causing these locked doors to open mid travel, losing personal belonging in the middle of the interstate. Later that trip I noticed my front bedroom slide-out was moving out on one side (driver) After pulling over and attempting to pull it in, the slide would not pull in. It was sticking out about 8" off the side of the walls of the RV. Lastly I noticed my pin box was at a hard angle when traveling. It appears that something on the frame to the pin box is not secure. The RV needs to be inspected by the manufacturer as soon as possible to prevent major casualty.
Additional Notes:
I was towing my 5th wheel RV when I noticed doors I locked were swinging open. I noticed the rear toy hauler door first. The plastic screen door cover was missing and was unable to be found. A few miles later I noticed the front underbelly storage area on the passenger side was swinging open. Some power tools fell out and were unable to be found. A few hundred miles later the propane door unlatched and was swinging open. I closed and proceeded on route. My Lippert frame is flexing causing these locked doors to open mid travel, losing personal belonging in the middle of the interstate. Later that trip I noticed my front bedroom slide-out was moving out on one side (driver) After pulling over and attempting to pull it in, the slide would not pull in. It was sticking out about 8" off the side of the walls of the RV. Lastly I noticed my pin box was at a hard angle when traveling. It appears that something on the frame to the pin box is not secure. The RV needs to be inspected by the manufacturer as soon as possible to prevent major casualty.
Mfg Campaign: 11600889
Recall Date: Jul 10, 2024
Grand Design Rv, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
We live and travel full time in a 2022 Grand Design Momentum model 376THS. Screws and bolts holding the front opposing schwintek slides are breaking or backing out of the slide frame every time we travel, the front floors are squeaking and getting worse, the front cap developed stress cracks and was repaired one year ago - they have now reappeared and there are several more stress cracks visible on the front cap, the front side storage doors are coming OPEN DURING travel, we have lost items on the road from these areas, they are always locked closed before we travel. I believe this maybe be caused by a flexing coach frame.
Corrective Action:
We live and travel full time in a 2022 Grand Design Momentum model 376THS. Screws and bolts holding the front opposing schwintek slides are breaking or backing out of the slide frame every time we travel, the front floors are squeaking and getting worse, the front cap developed stress cracks and was repaired one year ago - they have now reappeared and there are several more stress cracks visible on the front cap, the front side storage doors are coming OPEN DURING travel, we have lost items on the road from these areas, they are always locked closed before we travel. I believe this maybe be caused by a flexing coach frame.
Additional Notes:
We live and travel full time in a 2022 Grand Design Momentum model 376THS. Screws and bolts holding the front opposing schwintek slides are breaking or backing out of the slide frame every time we travel, the front floors are squeaking and getting worse, the front cap developed stress cracks and was repaired one year ago - they have now reappeared and there are several more stress cracks visible on the front cap, the front side storage doors are coming OPEN DURING travel, we have lost items on the road from these areas, they are always locked closed before we travel. I believe this maybe be caused by a flexing coach frame.
Mfg Campaign: 11600080
Recall Date: Jul 8, 2024
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury