Complaints & Recalls
Official Safety Recalls - Important!
52 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Grand Design Rv, Llc
Safety Issue:
Grand Design RV, LLC (Grand Design) is recalling certain 2022 Imagine, Reflection, Momentum, Solitude, and Transcend travel trailers. The quick disconnect fittings in the LP gas system may be cracked, causing a gas leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 910045
Recall Date: Nov 15, 2024
Grand Design Rv, Llc
Safety Issue:
Grand Design RV, LLC (Grand Design) is recalling certain 2022-2024 Momentum 23G and 25G travel trailers. The installed safety chains are underrated for the Gross Vehicle Weight Rating (GVWR).
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 910040
Recall Date: Aug 17, 2023
Grand Design Rv, Llc
Safety Issue:
Grand Design RV, LLC. (Grand Design) is recalling certain 2021-2024 Momentum and Solitude fifth wheels, equipped with certain CURT 7000 and 8000 lb axles. The U-bolts may have been improperly tightened, which can cause the axle to move out of position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 910039
Recall Date: Jul 17, 2023
Grand Design Rv, Llc
Safety Issue:
Grand Design RV, LLC (Grand Design) is recalling 2022-2023 Momentum fifth wheels. The electric ramp door cut-off switch may allow for continuous power to the ramp door, which can cause the door to fall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 910032
Recall Date: Aug 11, 2022
Grand Design Rv, Llc
Safety Issue:
Grand Design RV, LLC (Grand Design) is recalling certain 2022-2023 Momentum, Solitude, Imagine, Reflection, and Transcend travel trailers. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 910031
Recall Date: Aug 9, 2022
Grand Design Rv, Llc
Safety Issue:
Grand Design RV, LLC (Grand Design) is recalling certain 2022 Momentum travel trailers. The 110-volt power supply wire was incorrectly wired directly into the solar inverter, which can overload the circuit and cause the power supply wire to overheat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 910030
Recall Date: Jun 22, 2022
Grand Design Rv, Llc
Safety Issue:
Grand Design RV, LLC (Grand Design) is recalling certain 2022 Grand Design Imagine, Reflection, Momentum, Solitude and Transcend travel trailers. The quick disconnect fittings in the LP gas system may be cracked, causing a gas leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 910029
Recall Date: May 6, 2022
Consumer Complaints
56 ComplaintsGrand Design Rv, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
We live and travel full time in a 2022 Grand Design Momentum model 376THS. Screws and bolts holding the front opposing schwintek slides are breaking or backing out of the slide frame every time we travel, the front floors are squeaking and getting worse, the front cap developed stress cracks and was repaired one year ago - they have now reappeared and there are several more stress cracks visible on the front cap, the front side storage doors are coming OPEN DURING travel, we have lost items on the road from these areas, they are always locked closed before we travel. I believe this maybe be caused by a flexing coach frame.
Corrective Action:
We live and travel full time in a 2022 Grand Design Momentum model 376THS. Screws and bolts holding the front opposing schwintek slides are breaking or backing out of the slide frame every time we travel, the front floors are squeaking and getting worse, the front cap developed stress cracks and was repaired one year ago - they have now reappeared and there are several more stress cracks visible on the front cap, the front side storage doors are coming OPEN DURING travel, we have lost items on the road from these areas, they are always locked closed before we travel. I believe this maybe be caused by a flexing coach frame.
Additional Notes:
We live and travel full time in a 2022 Grand Design Momentum model 376THS. Screws and bolts holding the front opposing schwintek slides are breaking or backing out of the slide frame every time we travel, the front floors are squeaking and getting worse, the front cap developed stress cracks and was repaired one year ago - they have now reappeared and there are several more stress cracks visible on the front cap, the front side storage doors are coming OPEN DURING travel, we have lost items on the road from these areas, they are always locked closed before we travel. I believe this maybe be caused by a flexing coach frame.
Mfg Campaign: 11600080
Recall Date: Jul 8, 2024
Grand Design Rv, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Upper deck failure ( side pod door opens when in transit, front of trailer at king pin mounting flexing when in transit, king pin mounting hits truck bed rails when turning, bedroom floor buckling, bed rollers leave indentations in bedroom floor closet door not plumb and will not lock when disconnected from truck, front wall height changes when connected to truck, trim and panels coming loose in transit. ). Wall to frame mounting has loose, missing and wrong size lag bolts. Inspection is available upon request. Door popping open in transit is a safety hazard for myself and everyone on the road. The vehicle has been to two different dealerships and the representatives at both mentioned frame issues as part of the problem. The first issues were noted at 2,000 miles on 9-19-2021
Corrective Action:
Upper deck failure ( side pod door opens when in transit, front of trailer at king pin mounting flexing when in transit, king pin mounting hits truck bed rails when turning, bedroom floor buckling, bed rollers leave indentations in bedroom floor closet door not plumb and will not lock when disconnected from truck, front wall height changes when connected to truck, trim and panels coming loose in transit. ). Wall to frame mounting has loose, missing and wrong size lag bolts. Inspection is available upon request. Door popping open in transit is a safety hazard for myself and everyone on the road. The vehicle has been to two different dealerships and the representatives at both mentioned frame issues as part of the problem. The first issues were noted at 2,000 miles on 9-19-2021
Additional Notes:
Upper deck failure ( side pod door opens when in transit, front of trailer at king pin mounting flexing when in transit, king pin mounting hits truck bed rails when turning, bedroom floor buckling, bed rollers leave indentations in bedroom floor closet door not plumb and will not lock when disconnected from truck, front wall height changes when connected to truck, trim and panels coming loose in transit. ). Wall to frame mounting has loose, missing and wrong size lag bolts. Inspection is available upon request. Door popping open in transit is a safety hazard for myself and everyone on the road. The vehicle has been to two different dealerships and the representatives at both mentioned frame issues as part of the problem. The first issues were noted at 2,000 miles on 9-19-2021
Mfg Campaign: 11591933
Recall Date: Jun 1, 2024
Grand Design Rv, Llc
Defect Description:
SUSPENSION
Potential Consequences:
Upper deck failure ( side pod door opens when in transit, front of trailer at king pin mounting flexing when in transit, king pin mounting hits truck bed rails when turning, bedroom floor buckling, bed rollers leave indentations in bedroom floor closet door not plumb and will not lock when disconnected from truck, front wall height changes when connected to truck, trim and panels coming loose in transit. ). Wall to frame mounting has loose, missing and wrong size lag bolts. Inspection is available upon request. Door popping open in transit is a safety hazard for myself and everyone on the road. The vehicle has been to two different dealerships and the representatives at both mentioned frame issues as part of the problem. The first issues were noted at 2,000 miles on 9-19-2021
Corrective Action:
Upper deck failure ( side pod door opens when in transit, front of trailer at king pin mounting flexing when in transit, king pin mounting hits truck bed rails when turning, bedroom floor buckling, bed rollers leave indentations in bedroom floor closet door not plumb and will not lock when disconnected from truck, front wall height changes when connected to truck, trim and panels coming loose in transit. ). Wall to frame mounting has loose, missing and wrong size lag bolts. Inspection is available upon request. Door popping open in transit is a safety hazard for myself and everyone on the road. The vehicle has been to two different dealerships and the representatives at both mentioned frame issues as part of the problem. The first issues were noted at 2,000 miles on 9-19-2021
Additional Notes:
Upper deck failure ( side pod door opens when in transit, front of trailer at king pin mounting flexing when in transit, king pin mounting hits truck bed rails when turning, bedroom floor buckling, bed rollers leave indentations in bedroom floor closet door not plumb and will not lock when disconnected from truck, front wall height changes when connected to truck, trim and panels coming loose in transit. ). Wall to frame mounting has loose, missing and wrong size lag bolts. Inspection is available upon request. Door popping open in transit is a safety hazard for myself and everyone on the road. The vehicle has been to two different dealerships and the representatives at both mentioned frame issues as part of the problem. The first issues were noted at 2,000 miles on 9-19-2021
Mfg Campaign: 11591933
Recall Date: Jun 1, 2024
Grand Design Rv, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I am experiencing what I believe to be a frame issue. When I take the weight of the 5th wheel off the landing gear and transfer to the 5th wheel pin I see lots of movement and hear a lot of popping and cracking noise. My floor above the 5th wheel hitch is now squeaking badly and there is a nail that has pushed through the flooring. I have broken screw in my slide out and the sealant is showing signs of movement. The trim cover sealant is pulling away so I believe the whole front of my 5th wheel is moving. My concern is this is getting to the point it maybe unsafe to pull down the highway. This appears to be a rising concern with Grand Design and Lipert frames as there is now a TSB sent out for inspection instructions.
Corrective Action:
I am experiencing what I believe to be a frame issue. When I take the weight of the 5th wheel off the landing gear and transfer to the 5th wheel pin I see lots of movement and hear a lot of popping and cracking noise. My floor above the 5th wheel hitch is now squeaking badly and there is a nail that has pushed through the flooring. I have broken screw in my slide out and the sealant is showing signs of movement. The trim cover sealant is pulling away so I believe the whole front of my 5th wheel is moving. My concern is this is getting to the point it maybe unsafe to pull down the highway. This appears to be a rising concern with Grand Design and Lipert frames as there is now a TSB sent out for inspection instructions.
Additional Notes:
I am experiencing what I believe to be a frame issue. When I take the weight of the 5th wheel off the landing gear and transfer to the 5th wheel pin I see lots of movement and hear a lot of popping and cracking noise. My floor above the 5th wheel hitch is now squeaking badly and there is a nail that has pushed through the flooring. I have broken screw in my slide out and the sealant is showing signs of movement. The trim cover sealant is pulling away so I believe the whole front of my 5th wheel is moving. My concern is this is getting to the point it maybe unsafe to pull down the highway. This appears to be a rising concern with Grand Design and Lipert frames as there is now a TSB sent out for inspection instructions.
Mfg Campaign: 11591257
Recall Date: May 29, 2024
Grand Design Rv, Llc
Defect Description:
SUSPENSION
Potential Consequences:
Frame flex issue outside spec dealer said they fixed it but it comes back.
Corrective Action:
Frame flex issue outside spec dealer said they fixed it but it comes back.
Additional Notes:
Frame flex issue outside spec dealer said they fixed it but it comes back.
Mfg Campaign: 11589823
Recall Date: May 21, 2024
Grand Design Rv, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Frame flex issue outside spec dealer said they fixed it but it comes back.
Corrective Action:
Frame flex issue outside spec dealer said they fixed it but it comes back.
Additional Notes:
Frame flex issue outside spec dealer said they fixed it but it comes back.
Mfg Campaign: 11589823
Recall Date: May 21, 2024
Grand Design Rv, Llc
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2022 Grand Design Momentum. The contact stated that the RV was purchased brand new and taken to the residence, where the contact noticed that the front driver's side nose had detached at the fifth wheel pin location. The RV was taken to the dealer, where it was repaired; however, the failure recurred while the RV was still at the dealer. The RV was repaired. Additionally, the contact stated that the sliding doors were not opening and closing properly due to the frame flexing. The contact stated that the suspension was fractured and was making abnormal popping and creaking sounds. The contact stated that the washing machine was leaking water. The contact also stated that there was excessive propane consumption. The dealer determined that the propane was leaking through the rear of the refrigerator and another point of leak was identified. The contact later received an email from the Grand Design RV CEO advising that the frame warranty had been extended to 5 years. The contact stated that the Extended Warranty repairs included installing braces, bolts, and welding the frame. The RV was not repaired. The manufacturer was not notified of the failure. The failure mileage was 700.
Corrective Action:
The contact owns a 2022 Grand Design Momentum. The contact stated that the RV was purchased brand new and taken to the residence, where the contact noticed that the front driver's side nose had detached at the fifth wheel pin location. The RV was taken to the dealer, where it was repaired; however, the failure recurred while the RV was still at the dealer. The RV was repaired. Additionally, the contact stated that the sliding doors were not opening and closing properly due to the frame flexing. The contact stated that the suspension was fractured and was making abnormal popping and creaking sounds. The contact stated that the washing machine was leaking water. The contact also stated that there was excessive propane consumption. The dealer determined that the propane was leaking through the rear of the refrigerator and another point of leak was identified. The contact later received an email from the Grand Design RV CEO advising that the frame warranty had been extended to 5 years. The contact stated that the Extended Warranty repairs included installing braces, bolts, and welding the frame. The RV was not repaired. The manufacturer was not notified of the failure. The failure mileage was 700.
Additional Notes:
The contact owns a 2022 Grand Design Momentum. The contact stated that the RV was purchased brand new and taken to the residence, where the contact noticed that the front driver's side nose had detached at the fifth wheel pin location. The RV was taken to the dealer, where it was repaired; however, the failure recurred while the RV was still at the dealer. The RV was repaired. Additionally, the contact stated that the sliding doors were not opening and closing properly due to the frame flexing. The contact stated that the suspension was fractured and was making abnormal popping and creaking sounds. The contact stated that the washing machine was leaking water. The contact also stated that there was excessive propane consumption. The dealer determined that the propane was leaking through the rear of the refrigerator and another point of leak was identified. The contact later received an email from the Grand Design RV CEO advising that the frame warranty had been extended to 5 years. The contact stated that the Extended Warranty repairs included installing braces, bolts, and welding the frame. The RV was not repaired. The manufacturer was not notified of the failure. The failure mileage was 700.
Mfg Campaign: 11588407
Recall Date: May 13, 2024
Grand Design Rv, Llc
Defect Description:
SUSPENSION
Potential Consequences:
The contact owns a 2022 Grand Design Momentum. The contact stated that the RV was purchased brand new and taken to the residence, where the contact noticed that the front driver's side nose had detached at the fifth wheel pin location. The RV was taken to the dealer, where it was repaired; however, the failure recurred while the RV was still at the dealer. The RV was repaired. Additionally, the contact stated that the sliding doors were not opening and closing properly due to the frame flexing. The contact stated that the suspension was fractured and was making abnormal popping and creaking sounds. The contact stated that the washing machine was leaking water. The contact also stated that there was excessive propane consumption. The dealer determined that the propane was leaking through the rear of the refrigerator and another point of leak was identified. The contact later received an email from the Grand Design RV CEO advising that the frame warranty had been extended to 5 years. The contact stated that the Extended Warranty repairs included installing braces, bolts, and welding the frame. The RV was not repaired. The manufacturer was not notified of the failure. The failure mileage was 700.
Corrective Action:
The contact owns a 2022 Grand Design Momentum. The contact stated that the RV was purchased brand new and taken to the residence, where the contact noticed that the front driver's side nose had detached at the fifth wheel pin location. The RV was taken to the dealer, where it was repaired; however, the failure recurred while the RV was still at the dealer. The RV was repaired. Additionally, the contact stated that the sliding doors were not opening and closing properly due to the frame flexing. The contact stated that the suspension was fractured and was making abnormal popping and creaking sounds. The contact stated that the washing machine was leaking water. The contact also stated that there was excessive propane consumption. The dealer determined that the propane was leaking through the rear of the refrigerator and another point of leak was identified. The contact later received an email from the Grand Design RV CEO advising that the frame warranty had been extended to 5 years. The contact stated that the Extended Warranty repairs included installing braces, bolts, and welding the frame. The RV was not repaired. The manufacturer was not notified of the failure. The failure mileage was 700.
Additional Notes:
The contact owns a 2022 Grand Design Momentum. The contact stated that the RV was purchased brand new and taken to the residence, where the contact noticed that the front driver's side nose had detached at the fifth wheel pin location. The RV was taken to the dealer, where it was repaired; however, the failure recurred while the RV was still at the dealer. The RV was repaired. Additionally, the contact stated that the sliding doors were not opening and closing properly due to the frame flexing. The contact stated that the suspension was fractured and was making abnormal popping and creaking sounds. The contact stated that the washing machine was leaking water. The contact also stated that there was excessive propane consumption. The dealer determined that the propane was leaking through the rear of the refrigerator and another point of leak was identified. The contact later received an email from the Grand Design RV CEO advising that the frame warranty had been extended to 5 years. The contact stated that the Extended Warranty repairs included installing braces, bolts, and welding the frame. The RV was not repaired. The manufacturer was not notified of the failure. The failure mileage was 700.
Mfg Campaign: 11588407
Recall Date: May 13, 2024
Grand Design Rv, Llc
Defect Description:
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:LINES AND FITTINGS
Potential Consequences:
The contact owns a 2022 Grand Design Momentum. The contact stated that the RV was purchased brand new and taken to the residence, where the contact noticed that the front driver's side nose had detached at the fifth wheel pin location. The RV was taken to the dealer, where it was repaired; however, the failure recurred while the RV was still at the dealer. The RV was repaired. Additionally, the contact stated that the sliding doors were not opening and closing properly due to the frame flexing. The contact stated that the suspension was fractured and was making abnormal popping and creaking sounds. The contact stated that the washing machine was leaking water. The contact also stated that there was excessive propane consumption. The dealer determined that the propane was leaking through the rear of the refrigerator and another point of leak was identified. The contact later received an email from the Grand Design RV CEO advising that the frame warranty had been extended to 5 years. The contact stated that the Extended Warranty repairs included installing braces, bolts, and welding the frame. The RV was not repaired. The manufacturer was not notified of the failure. The failure mileage was 700.
Corrective Action:
The contact owns a 2022 Grand Design Momentum. The contact stated that the RV was purchased brand new and taken to the residence, where the contact noticed that the front driver's side nose had detached at the fifth wheel pin location. The RV was taken to the dealer, where it was repaired; however, the failure recurred while the RV was still at the dealer. The RV was repaired. Additionally, the contact stated that the sliding doors were not opening and closing properly due to the frame flexing. The contact stated that the suspension was fractured and was making abnormal popping and creaking sounds. The contact stated that the washing machine was leaking water. The contact also stated that there was excessive propane consumption. The dealer determined that the propane was leaking through the rear of the refrigerator and another point of leak was identified. The contact later received an email from the Grand Design RV CEO advising that the frame warranty had been extended to 5 years. The contact stated that the Extended Warranty repairs included installing braces, bolts, and welding the frame. The RV was not repaired. The manufacturer was not notified of the failure. The failure mileage was 700.
Additional Notes:
The contact owns a 2022 Grand Design Momentum. The contact stated that the RV was purchased brand new and taken to the residence, where the contact noticed that the front driver's side nose had detached at the fifth wheel pin location. The RV was taken to the dealer, where it was repaired; however, the failure recurred while the RV was still at the dealer. The RV was repaired. Additionally, the contact stated that the sliding doors were not opening and closing properly due to the frame flexing. The contact stated that the suspension was fractured and was making abnormal popping and creaking sounds. The contact stated that the washing machine was leaking water. The contact also stated that there was excessive propane consumption. The dealer determined that the propane was leaking through the rear of the refrigerator and another point of leak was identified. The contact later received an email from the Grand Design RV CEO advising that the frame warranty had been extended to 5 years. The contact stated that the Extended Warranty repairs included installing braces, bolts, and welding the frame. The RV was not repaired. The manufacturer was not notified of the failure. The failure mileage was 700.
Mfg Campaign: 11588407
Recall Date: May 13, 2024
Grand Design Rv, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Frame flex causing other issues. broken wet bolts, slide operation, awning hanging up, wall seperation, screws coming up through the floor, storage door popping open going down the road. RV was evaluated by a Grand Design SRT and returned to Grand Design service center for repair in December 2023. Traded unit for a new RV in Florida in March 2024.
Corrective Action:
Frame flex causing other issues. broken wet bolts, slide operation, awning hanging up, wall seperation, screws coming up through the floor, storage door popping open going down the road. RV was evaluated by a Grand Design SRT and returned to Grand Design service center for repair in December 2023. Traded unit for a new RV in Florida in March 2024.
Additional Notes:
Frame flex causing other issues. broken wet bolts, slide operation, awning hanging up, wall seperation, screws coming up through the floor, storage door popping open going down the road. RV was evaluated by a Grand Design SRT and returned to Grand Design service center for repair in December 2023. Traded unit for a new RV in Florida in March 2024.
Mfg Campaign: 11588430
Recall Date: May 13, 2024
Grand Design Rv, Llc
Defect Description:
STRUCTURE
Potential Consequences:
Frame flex causing other issues. broken wet bolts, slide operation, awning hanging up, wall seperation, screws coming up through the floor, storage door popping open going down the road. RV was evaluated by a Grand Design SRT and returned to Grand Design service center for repair in December 2023. Traded unit for a new RV in Florida in March 2024.
Corrective Action:
Frame flex causing other issues. broken wet bolts, slide operation, awning hanging up, wall seperation, screws coming up through the floor, storage door popping open going down the road. RV was evaluated by a Grand Design SRT and returned to Grand Design service center for repair in December 2023. Traded unit for a new RV in Florida in March 2024.
Additional Notes:
Frame flex causing other issues. broken wet bolts, slide operation, awning hanging up, wall seperation, screws coming up through the floor, storage door popping open going down the road. RV was evaluated by a Grand Design SRT and returned to Grand Design service center for repair in December 2023. Traded unit for a new RV in Florida in March 2024.
Mfg Campaign: 11588430
Recall Date: May 13, 2024
Grand Design Rv, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Bolts going thru frame to exterior walls were broken, missing and or loose. While driving down the road the whole front of our trailer was loose and made our tow vehicle feel like it was not in control at some points. The problem started sometime around March or April of 2023 we think. We reported it in May 2023 and took it to the dealer in June 2023. At that time we were told they tightened up the bolts and we were safe for travels. We took it back to the dealer in July of 2023 and still the same comments from the dealer and nothing from the manufacturer. Finally in November 2023 we had had enough and between being in front of the dealer and calling the manufacturer it went back to the shop in January of 2024 to get fixed. After lots of research and talking to fellow Grand Design owners this appears to be a regular occurring issue and the manufacturer has not done anything to make good on it unless you fuss a little bit. The main issue is the bolts going thru the frame into the walls are to small. Putting 3/8” bolts in an 1/2” hole and they were about a 1/2” short into the wall with no type of fasteners or something to hold them in place or keep them from loosing up. When they made the repairs they put in 1/2” bolts and added some cyberbond to hold them in place and then added a thru bolt in the frame close the the end of the wall under the cap.
Corrective Action:
Bolts going thru frame to exterior walls were broken, missing and or loose. While driving down the road the whole front of our trailer was loose and made our tow vehicle feel like it was not in control at some points. The problem started sometime around March or April of 2023 we think. We reported it in May 2023 and took it to the dealer in June 2023. At that time we were told they tightened up the bolts and we were safe for travels. We took it back to the dealer in July of 2023 and still the same comments from the dealer and nothing from the manufacturer. Finally in November 2023 we had had enough and between being in front of the dealer and calling the manufacturer it went back to the shop in January of 2024 to get fixed. After lots of research and talking to fellow Grand Design owners this appears to be a regular occurring issue and the manufacturer has not done anything to make good on it unless you fuss a little bit. The main issue is the bolts going thru the frame into the walls are to small. Putting 3/8” bolts in an 1/2” hole and they were about a 1/2” short into the wall with no type of fasteners or something to hold them in place or keep them from loosing up. When they made the repairs they put in 1/2” bolts and added some cyberbond to hold them in place and then added a thru bolt in the frame close the the end of the wall under the cap.
Additional Notes:
Bolts going thru frame to exterior walls were broken, missing and or loose. While driving down the road the whole front of our trailer was loose and made our tow vehicle feel like it was not in control at some points. The problem started sometime around March or April of 2023 we think. We reported it in May 2023 and took it to the dealer in June 2023. At that time we were told they tightened up the bolts and we were safe for travels. We took it back to the dealer in July of 2023 and still the same comments from the dealer and nothing from the manufacturer. Finally in November 2023 we had had enough and between being in front of the dealer and calling the manufacturer it went back to the shop in January of 2024 to get fixed. After lots of research and talking to fellow Grand Design owners this appears to be a regular occurring issue and the manufacturer has not done anything to make good on it unless you fuss a little bit. The main issue is the bolts going thru the frame into the walls are to small. Putting 3/8” bolts in an 1/2” hole and they were about a 1/2” short into the wall with no type of fasteners or something to hold them in place or keep them from loosing up. When they made the repairs they put in 1/2” bolts and added some cyberbond to hold them in place and then added a thru bolt in the frame close the the end of the wall under the cap.
Mfg Campaign: 11573984
Recall Date: Feb 26, 2024
Grand Design Rv, Llc
Defect Description:
STRUCTURE:FRAME AND MEMBERS
Potential Consequences:
VIN: [XXX] 2022 Grand Design Momentum 395ms has frame failure and welds are breaking, cabinets slowly dislodging from interior walls. Also, not in my case yet but many have their pin boxes coming loose while driving down U.S. roadways. This is a danger to owners and others on the road if they finally break. Grand Design's Service Response Team came out to verify our frame failure and said it is just within tolerance but it is happening and that we needed to take it back to Grand Design to get it repaired as soon as possible. I have an [XXX] appointment to get it fixed but this is a much bigger problem for others with more serious frame failure. There are also people that have taken their RVs back a second time because repairs were not done correctly. They apparently are trying to get people to sign Non-Disclosure Agreements before repairs are made. The parent company Winnebago and Grand Design know this happening to other Grand Design 5th wheel owners people with 5th wheels. The bolts holding the walls to the frames are coming loose. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
VIN: [XXX] 2022 Grand Design Momentum 395ms has frame failure and welds are breaking, cabinets slowly dislodging from interior walls. Also, not in my case yet but many have their pin boxes coming loose while driving down U.S. roadways. This is a danger to owners and others on the road if they finally break. Grand Design's Service Response Team came out to verify our frame failure and said it is just within tolerance but it is happening and that we needed to take it back to Grand Design to get it repaired as soon as possible. I have an [XXX] appointment to get it fixed but this is a much bigger problem for others with more serious frame failure. There are also people that have taken their RVs back a second time because repairs were not done correctly. They apparently are trying to get people to sign Non-Disclosure Agreements before repairs are made. The parent company Winnebago and Grand Design know this happening to other Grand Design 5th wheel owners people with 5th wheels. The bolts holding the walls to the frames are coming loose. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
VIN: [XXX] 2022 Grand Design Momentum 395ms has frame failure and welds are breaking, cabinets slowly dislodging from interior walls. Also, not in my case yet but many have their pin boxes coming loose while driving down U.S. roadways. This is a danger to owners and others on the road if they finally break. Grand Design's Service Response Team came out to verify our frame failure and said it is just within tolerance but it is happening and that we needed to take it back to Grand Design to get it repaired as soon as possible. I have an [XXX] appointment to get it fixed but this is a much bigger problem for others with more serious frame failure. There are also people that have taken their RVs back a second time because repairs were not done correctly. They apparently are trying to get people to sign Non-Disclosure Agreements before repairs are made. The parent company Winnebago and Grand Design know this happening to other Grand Design 5th wheel owners people with 5th wheels. The bolts holding the walls to the frames are coming loose. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11570092
Recall Date: Feb 5, 2024
Grand Design Rv, Llc
Defect Description:
SUSPENSION
Potential Consequences:
Frame started to flex excessively in the king-pin area and on the inside, above the king-pin area. Issue was confirmed by independent RV dealer. The movement exceeded Lipperts stated limits for the frame to flex. After consulting with Grand Design and Lippert, instructed to take RV to local Grand Design dealer for further inspection and repair. Dealer found broken welds on the frame, broken bolts attaching side wall to frame, and missing bolts intended to attach wall to frame. After authorization by Grand Design and Lippert, Lippert send repair tech Onsight to repair. Broken welds were repaired with additional steel added to frame and missing/broken bolts replaced.
Corrective Action:
Frame started to flex excessively in the king-pin area and on the inside, above the king-pin area. Issue was confirmed by independent RV dealer. The movement exceeded Lipperts stated limits for the frame to flex. After consulting with Grand Design and Lippert, instructed to take RV to local Grand Design dealer for further inspection and repair. Dealer found broken welds on the frame, broken bolts attaching side wall to frame, and missing bolts intended to attach wall to frame. After authorization by Grand Design and Lippert, Lippert send repair tech Onsight to repair. Broken welds were repaired with additional steel added to frame and missing/broken bolts replaced.
Additional Notes:
Frame started to flex excessively in the king-pin area and on the inside, above the king-pin area. Issue was confirmed by independent RV dealer. The movement exceeded Lipperts stated limits for the frame to flex. After consulting with Grand Design and Lippert, instructed to take RV to local Grand Design dealer for further inspection and repair. Dealer found broken welds on the frame, broken bolts attaching side wall to frame, and missing bolts intended to attach wall to frame. After authorization by Grand Design and Lippert, Lippert send repair tech Onsight to repair. Broken welds were repaired with additional steel added to frame and missing/broken bolts replaced.
Mfg Campaign: 11569843
Recall Date: Feb 4, 2024
Grand Design Rv, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Frame started to flex excessively in the king-pin area and on the inside, above the king-pin area. Issue was confirmed by independent RV dealer. The movement exceeded Lipperts stated limits for the frame to flex. After consulting with Grand Design and Lippert, instructed to take RV to local Grand Design dealer for further inspection and repair. Dealer found broken welds on the frame, broken bolts attaching side wall to frame, and missing bolts intended to attach wall to frame. After authorization by Grand Design and Lippert, Lippert send repair tech Onsight to repair. Broken welds were repaired with additional steel added to frame and missing/broken bolts replaced.
Corrective Action:
Frame started to flex excessively in the king-pin area and on the inside, above the king-pin area. Issue was confirmed by independent RV dealer. The movement exceeded Lipperts stated limits for the frame to flex. After consulting with Grand Design and Lippert, instructed to take RV to local Grand Design dealer for further inspection and repair. Dealer found broken welds on the frame, broken bolts attaching side wall to frame, and missing bolts intended to attach wall to frame. After authorization by Grand Design and Lippert, Lippert send repair tech Onsight to repair. Broken welds were repaired with additional steel added to frame and missing/broken bolts replaced.
Additional Notes:
Frame started to flex excessively in the king-pin area and on the inside, above the king-pin area. Issue was confirmed by independent RV dealer. The movement exceeded Lipperts stated limits for the frame to flex. After consulting with Grand Design and Lippert, instructed to take RV to local Grand Design dealer for further inspection and repair. Dealer found broken welds on the frame, broken bolts attaching side wall to frame, and missing bolts intended to attach wall to frame. After authorization by Grand Design and Lippert, Lippert send repair tech Onsight to repair. Broken welds were repaired with additional steel added to frame and missing/broken bolts replaced.
Mfg Campaign: 11569843
Recall Date: Feb 4, 2024
Grand Design Rv, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Frame started to flex excessively in the king-pin area and on the inside, above the king-pin area. Issue was confirmed by independent RV dealer. The movement exceeded Lipperts stated limits for the frame to flex. After consulting with Grand Design and Lippert, instructed to take RV to local Grand Design dealer for further inspection and repair. Dealer found broken welds on the frame, broken bolts attaching side wall to frame, and missing bolts intended to attach wall to frame. After authorization by Grand Design and Lippert, Lippert send repair tech Onsight to repair. Broken welds were repaired with additional steel added to frame and missing/broken bolts replaced.
Corrective Action:
Frame started to flex excessively in the king-pin area and on the inside, above the king-pin area. Issue was confirmed by independent RV dealer. The movement exceeded Lipperts stated limits for the frame to flex. After consulting with Grand Design and Lippert, instructed to take RV to local Grand Design dealer for further inspection and repair. Dealer found broken welds on the frame, broken bolts attaching side wall to frame, and missing bolts intended to attach wall to frame. After authorization by Grand Design and Lippert, Lippert send repair tech Onsight to repair. Broken welds were repaired with additional steel added to frame and missing/broken bolts replaced.
Additional Notes:
Frame started to flex excessively in the king-pin area and on the inside, above the king-pin area. Issue was confirmed by independent RV dealer. The movement exceeded Lipperts stated limits for the frame to flex. After consulting with Grand Design and Lippert, instructed to take RV to local Grand Design dealer for further inspection and repair. Dealer found broken welds on the frame, broken bolts attaching side wall to frame, and missing bolts intended to attach wall to frame. After authorization by Grand Design and Lippert, Lippert send repair tech Onsight to repair. Broken welds were repaired with additional steel added to frame and missing/broken bolts replaced.
Mfg Campaign: 11569843
Recall Date: Feb 4, 2024
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