Complaints & Recalls
Official Safety Recalls - Important!
249 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: XHP, VHQ
Recall Date: Feb 1, 2024
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2020 CR-V Hybrid, Accord Hybrid, and 2020-2021 Insight vehicles. The DC-DC converter may shut down and prevent the 12-volt battery from recharging, possibly resulting in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: K9E
Recall Date: Dec 17, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Accord Sedan, Accord Hybrid, and 2019-2020 Insight vehicles. A software error may cause intermittent or continuous disruptions in communication between the Body Control Module (BCM) and other components. This may result in malfunctions of various systems such as the windshield wipers and defroster, rearview camera, exterior lights, audible warning of a stopped vehicle, and power window operation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 103, "Windshield Defrosting and Defogging Systems" and number 111, "Rear Visibility" as well as FMVSS numbers 104, 108, 114, 118, and 305.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: X95
Recall Date: Dec 10, 2020
Consumer Complaints
58 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
On 2 incidents, I've had the collision mitigation braking system (CMBS) issue driver warnings/alerts and automatically hit the brakes without warning when there are no obstacles in front of the vehicle and it has not deviated from its lane. Both incidents occurred during highway speeds. 1 incident was in a construction area where the car entered a steep decline and then rise as the construction was part of lane resurfacing. The 2nd incident was while driving over an overpass (not sure, but possibly a steep incline).
Corrective Action:
On 2 incidents, I've had the collision mitigation braking system (CMBS) issue driver warnings/alerts and automatically hit the brakes without warning when there are no obstacles in front of the vehicle and it has not deviated from its lane. Both incidents occurred during highway speeds. 1 incident was in a construction area where the car entered a steep decline and then rise as the construction was part of lane resurfacing. The 2nd incident was while driving over an overpass (not sure, but possibly a steep incline).
Additional Notes:
On 2 incidents, I've had the collision mitigation braking system (CMBS) issue driver warnings/alerts and automatically hit the brakes without warning when there are no obstacles in front of the vehicle and it has not deviated from its lane. Both incidents occurred during highway speeds. 1 incident was in a construction area where the car entered a steep decline and then rise as the construction was part of lane resurfacing. The 2nd incident was while driving over an overpass (not sure, but possibly a steep incline).
Mfg Campaign: 11469545
Recall Date: Jun 16, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
My car is a hybrid. At times, a Very loud humming noise is produced, due to glitch in software with the ANC. Noise starts and stops suddenly, intermittently, without warning, and is a safety hazard. Noise can build to be extremely loud and jarring, and can last for several minutes. Honda claims this is a cosmetic issue only and they are working on it. But the issue has been repeatedly reported by thousands of drivers over a multi-year period. Honda is ignoring any real resolution. Please help! This is frightening and disruptive, and makes operating the car unsafe. Thank you. It started about 1 year after ownership and was occasional. IT is now happening multiple times, every time I drive my car.
Corrective Action:
My car is a hybrid. At times, a Very loud humming noise is produced, due to glitch in software with the ANC. Noise starts and stops suddenly, intermittently, without warning, and is a safety hazard. Noise can build to be extremely loud and jarring, and can last for several minutes. Honda claims this is a cosmetic issue only and they are working on it. But the issue has been repeatedly reported by thousands of drivers over a multi-year period. Honda is ignoring any real resolution. Please help! This is frightening and disruptive, and makes operating the car unsafe. Thank you. It started about 1 year after ownership and was occasional. IT is now happening multiple times, every time I drive my car.
Additional Notes:
My car is a hybrid. At times, a Very loud humming noise is produced, due to glitch in software with the ANC. Noise starts and stops suddenly, intermittently, without warning, and is a safety hazard. Noise can build to be extremely loud and jarring, and can last for several minutes. Honda claims this is a cosmetic issue only and they are working on it. But the issue has been repeatedly reported by thousands of drivers over a multi-year period. Honda is ignoring any real resolution. Please help! This is frightening and disruptive, and makes operating the car unsafe. Thank you. It started about 1 year after ownership and was occasional. IT is now happening multiple times, every time I drive my car.
Mfg Campaign: 11457388
Recall Date: Mar 19, 2022
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My car is a hybrid. At times, a Very loud humming noise is produced, due to glitch in software with the ANC. Noise starts and stops suddenly, intermittently, without warning, and is a safety hazard. Noise can build to be extremely loud and jarring, and can last for several minutes. Honda claims this is a cosmetic issue only and they are working on it. But the issue has been repeatedly reported by thousands of drivers over a multi-year period. Honda is ignoring any real resolution. Please help! This is frightening and disruptive, and makes operating the car unsafe. Thank you. It started about 1 year after ownership and was occasional. IT is now happening multiple times, every time I drive my car.
Corrective Action:
My car is a hybrid. At times, a Very loud humming noise is produced, due to glitch in software with the ANC. Noise starts and stops suddenly, intermittently, without warning, and is a safety hazard. Noise can build to be extremely loud and jarring, and can last for several minutes. Honda claims this is a cosmetic issue only and they are working on it. But the issue has been repeatedly reported by thousands of drivers over a multi-year period. Honda is ignoring any real resolution. Please help! This is frightening and disruptive, and makes operating the car unsafe. Thank you. It started about 1 year after ownership and was occasional. IT is now happening multiple times, every time I drive my car.
Additional Notes:
My car is a hybrid. At times, a Very loud humming noise is produced, due to glitch in software with the ANC. Noise starts and stops suddenly, intermittently, without warning, and is a safety hazard. Noise can build to be extremely loud and jarring, and can last for several minutes. Honda claims this is a cosmetic issue only and they are working on it. But the issue has been repeatedly reported by thousands of drivers over a multi-year period. Honda is ignoring any real resolution. Please help! This is frightening and disruptive, and makes operating the car unsafe. Thank you. It started about 1 year after ownership and was occasional. IT is now happening multiple times, every time I drive my car.
Mfg Campaign: 11457388
Recall Date: Mar 19, 2022
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was driving yesterday accordingly to the speed limit on a main city street. There were no cars in front of me AT ALL when all of a sudden my car hit the breaks 3 times back to back out of nowhere causing my car to swerve! I felt completely out of control of my vehicle and I am so thankful I wasn't on the highway and that no one was near me! I first noticed issues with the breaking system, previously on 3 other occasions throughout my time of owning/leasing the vehicle. 3 other occasions before receiving an alert on the screen that read "the brake system has a problem. Avoid high speeds and sudden braking. Have your vehicle checked by a dealer immediately." That was February 13, 2022. I called immediately to take my car in and was told I would have to pay out of pocket to have this issue addressed which seems outrageous to me since it is something that I have no control over. So without the ability to pay such a high fee for a vehicle that I thought would keep me safe, I took it to a local auto shop and had my brakes checked while I had my routine maintenance done. I was told everything was fine, which in my opinion indicates it is at fault of the manufacturers.. I don't want to die before something is done. There have been many claims about the same thing happening. I'm truly shocked there hasn't been a recall due to this issue.
Corrective Action:
I was driving yesterday accordingly to the speed limit on a main city street. There were no cars in front of me AT ALL when all of a sudden my car hit the breaks 3 times back to back out of nowhere causing my car to swerve! I felt completely out of control of my vehicle and I am so thankful I wasn't on the highway and that no one was near me! I first noticed issues with the breaking system, previously on 3 other occasions throughout my time of owning/leasing the vehicle. 3 other occasions before receiving an alert on the screen that read "the brake system has a problem. Avoid high speeds and sudden braking. Have your vehicle checked by a dealer immediately." That was February 13, 2022. I called immediately to take my car in and was told I would have to pay out of pocket to have this issue addressed which seems outrageous to me since it is something that I have no control over. So without the ability to pay such a high fee for a vehicle that I thought would keep me safe, I took it to a local auto shop and had my brakes checked while I had my routine maintenance done. I was told everything was fine, which in my opinion indicates it is at fault of the manufacturers.. I don't want to die before something is done. There have been many claims about the same thing happening. I'm truly shocked there hasn't been a recall due to this issue.
Additional Notes:
I was driving yesterday accordingly to the speed limit on a main city street. There were no cars in front of me AT ALL when all of a sudden my car hit the breaks 3 times back to back out of nowhere causing my car to swerve! I felt completely out of control of my vehicle and I am so thankful I wasn't on the highway and that no one was near me! I first noticed issues with the breaking system, previously on 3 other occasions throughout my time of owning/leasing the vehicle. 3 other occasions before receiving an alert on the screen that read "the brake system has a problem. Avoid high speeds and sudden braking. Have your vehicle checked by a dealer immediately." That was February 13, 2022. I called immediately to take my car in and was told I would have to pay out of pocket to have this issue addressed which seems outrageous to me since it is something that I have no control over. So without the ability to pay such a high fee for a vehicle that I thought would keep me safe, I took it to a local auto shop and had my brakes checked while I had my routine maintenance done. I was told everything was fine, which in my opinion indicates it is at fault of the manufacturers.. I don't want to die before something is done. There have been many claims about the same thing happening. I'm truly shocked there hasn't been a recall due to this issue.
Mfg Campaign: 11456268
Recall Date: Mar 11, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was driving yesterday accordingly to the speed limit on a main city street. There were no cars in front of me AT ALL when all of a sudden my car hit the breaks 3 times back to back out of nowhere causing my car to swerve! I felt completely out of control of my vehicle and I am so thankful I wasn't on the highway and that no one was near me! I first noticed issues with the breaking system, previously on 3 other occasions throughout my time of owning/leasing the vehicle. 3 other occasions before receiving an alert on the screen that read "the brake system has a problem. Avoid high speeds and sudden braking. Have your vehicle checked by a dealer immediately." That was February 13, 2022. I called immediately to take my car in and was told I would have to pay out of pocket to have this issue addressed which seems outrageous to me since it is something that I have no control over. So without the ability to pay such a high fee for a vehicle that I thought would keep me safe, I took it to a local auto shop and had my brakes checked while I had my routine maintenance done. I was told everything was fine, which in my opinion indicates it is at fault of the manufacturers.. I don't want to die before something is done. There have been many claims about the same thing happening. I'm truly shocked there hasn't been a recall due to this issue.
Corrective Action:
I was driving yesterday accordingly to the speed limit on a main city street. There were no cars in front of me AT ALL when all of a sudden my car hit the breaks 3 times back to back out of nowhere causing my car to swerve! I felt completely out of control of my vehicle and I am so thankful I wasn't on the highway and that no one was near me! I first noticed issues with the breaking system, previously on 3 other occasions throughout my time of owning/leasing the vehicle. 3 other occasions before receiving an alert on the screen that read "the brake system has a problem. Avoid high speeds and sudden braking. Have your vehicle checked by a dealer immediately." That was February 13, 2022. I called immediately to take my car in and was told I would have to pay out of pocket to have this issue addressed which seems outrageous to me since it is something that I have no control over. So without the ability to pay such a high fee for a vehicle that I thought would keep me safe, I took it to a local auto shop and had my brakes checked while I had my routine maintenance done. I was told everything was fine, which in my opinion indicates it is at fault of the manufacturers.. I don't want to die before something is done. There have been many claims about the same thing happening. I'm truly shocked there hasn't been a recall due to this issue.
Additional Notes:
I was driving yesterday accordingly to the speed limit on a main city street. There were no cars in front of me AT ALL when all of a sudden my car hit the breaks 3 times back to back out of nowhere causing my car to swerve! I felt completely out of control of my vehicle and I am so thankful I wasn't on the highway and that no one was near me! I first noticed issues with the breaking system, previously on 3 other occasions throughout my time of owning/leasing the vehicle. 3 other occasions before receiving an alert on the screen that read "the brake system has a problem. Avoid high speeds and sudden braking. Have your vehicle checked by a dealer immediately." That was February 13, 2022. I called immediately to take my car in and was told I would have to pay out of pocket to have this issue addressed which seems outrageous to me since it is something that I have no control over. So without the ability to pay such a high fee for a vehicle that I thought would keep me safe, I took it to a local auto shop and had my brakes checked while I had my routine maintenance done. I was told everything was fine, which in my opinion indicates it is at fault of the manufacturers.. I don't want to die before something is done. There have been many claims about the same thing happening. I'm truly shocked there hasn't been a recall due to this issue.
Mfg Campaign: 11456268
Recall Date: Mar 11, 2022
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I was driving yesterday accordingly to the speed limit on a main city street. There were no cars in front of me AT ALL when all of a sudden my car hit the breaks 3 times back to back out of nowhere causing my car to swerve! I felt completely out of control of my vehicle and I am so thankful I wasn't on the highway and that no one was near me! I first noticed issues with the breaking system, previously on 3 other occasions throughout my time of owning/leasing the vehicle. 3 other occasions before receiving an alert on the screen that read "the brake system has a problem. Avoid high speeds and sudden braking. Have your vehicle checked by a dealer immediately." That was February 13, 2022. I called immediately to take my car in and was told I would have to pay out of pocket to have this issue addressed which seems outrageous to me since it is something that I have no control over. So without the ability to pay such a high fee for a vehicle that I thought would keep me safe, I took it to a local auto shop and had my brakes checked while I had my routine maintenance done. I was told everything was fine, which in my opinion indicates it is at fault of the manufacturers.. I don't want to die before something is done. There have been many claims about the same thing happening. I'm truly shocked there hasn't been a recall due to this issue.
Corrective Action:
I was driving yesterday accordingly to the speed limit on a main city street. There were no cars in front of me AT ALL when all of a sudden my car hit the breaks 3 times back to back out of nowhere causing my car to swerve! I felt completely out of control of my vehicle and I am so thankful I wasn't on the highway and that no one was near me! I first noticed issues with the breaking system, previously on 3 other occasions throughout my time of owning/leasing the vehicle. 3 other occasions before receiving an alert on the screen that read "the brake system has a problem. Avoid high speeds and sudden braking. Have your vehicle checked by a dealer immediately." That was February 13, 2022. I called immediately to take my car in and was told I would have to pay out of pocket to have this issue addressed which seems outrageous to me since it is something that I have no control over. So without the ability to pay such a high fee for a vehicle that I thought would keep me safe, I took it to a local auto shop and had my brakes checked while I had my routine maintenance done. I was told everything was fine, which in my opinion indicates it is at fault of the manufacturers.. I don't want to die before something is done. There have been many claims about the same thing happening. I'm truly shocked there hasn't been a recall due to this issue.
Additional Notes:
I was driving yesterday accordingly to the speed limit on a main city street. There were no cars in front of me AT ALL when all of a sudden my car hit the breaks 3 times back to back out of nowhere causing my car to swerve! I felt completely out of control of my vehicle and I am so thankful I wasn't on the highway and that no one was near me! I first noticed issues with the breaking system, previously on 3 other occasions throughout my time of owning/leasing the vehicle. 3 other occasions before receiving an alert on the screen that read "the brake system has a problem. Avoid high speeds and sudden braking. Have your vehicle checked by a dealer immediately." That was February 13, 2022. I called immediately to take my car in and was told I would have to pay out of pocket to have this issue addressed which seems outrageous to me since it is something that I have no control over. So without the ability to pay such a high fee for a vehicle that I thought would keep me safe, I took it to a local auto shop and had my brakes checked while I had my routine maintenance done. I was told everything was fine, which in my opinion indicates it is at fault of the manufacturers.. I don't want to die before something is done. There have been many claims about the same thing happening. I'm truly shocked there hasn't been a recall due to this issue.
Mfg Campaign: 11456268
Recall Date: Mar 11, 2022
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I have had two (2) separate incidents of the automatic emergency braking system engaging suddenly & without reason as I was driving. Once on a residential street & the second on the freeway at approx. 65 mph. The AEBS released very quickly each time, but is a highly and potentially dangerous thing to happen. There are numerous reports & complaints about this in the 2016-2019 Honda Accords, but it is now happening in the 2020 year cars.
Corrective Action:
I have had two (2) separate incidents of the automatic emergency braking system engaging suddenly & without reason as I was driving. Once on a residential street & the second on the freeway at approx. 65 mph. The AEBS released very quickly each time, but is a highly and potentially dangerous thing to happen. There are numerous reports & complaints about this in the 2016-2019 Honda Accords, but it is now happening in the 2020 year cars.
Additional Notes:
I have had two (2) separate incidents of the automatic emergency braking system engaging suddenly & without reason as I was driving. Once on a residential street & the second on the freeway at approx. 65 mph. The AEBS released very quickly each time, but is a highly and potentially dangerous thing to happen. There are numerous reports & complaints about this in the 2016-2019 Honda Accords, but it is now happening in the 2020 year cars.
Mfg Campaign: 11454137
Recall Date: Feb 25, 2022
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
This seems to carry over from problems with prior year models. I can be on the highway with no vehicle in front of me and the brakes apply by themselves (foot not even near the brake pedal). It is a brief braking, but it can be dangerous when someone decides to ride on my tail. I notice it does happen when I'm going around a curve and a railing next to me on the outside of the curve is near the lane. It also happens at times when a vehicle is in the next lane (right or left) and slightly ahead of me, even on a straight-a-way. It has happened multiple times. Date below is just the latest. I approximate my speed at 65MPH and my car low mileage.
Corrective Action:
This seems to carry over from problems with prior year models. I can be on the highway with no vehicle in front of me and the brakes apply by themselves (foot not even near the brake pedal). It is a brief braking, but it can be dangerous when someone decides to ride on my tail. I notice it does happen when I'm going around a curve and a railing next to me on the outside of the curve is near the lane. It also happens at times when a vehicle is in the next lane (right or left) and slightly ahead of me, even on a straight-a-way. It has happened multiple times. Date below is just the latest. I approximate my speed at 65MPH and my car low mileage.
Additional Notes:
This seems to carry over from problems with prior year models. I can be on the highway with no vehicle in front of me and the brakes apply by themselves (foot not even near the brake pedal). It is a brief braking, but it can be dangerous when someone decides to ride on my tail. I notice it does happen when I'm going around a curve and a railing next to me on the outside of the curve is near the lane. It also happens at times when a vehicle is in the next lane (right or left) and slightly ahead of me, even on a straight-a-way. It has happened multiple times. Date below is just the latest. I approximate my speed at 65MPH and my car low mileage.
Mfg Campaign: 11453895
Recall Date: Feb 24, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving at highway speeds (50 -55mph), the ANC (active noise control) unit delivers a loud Booming sound through the speaker system. The sudden and unexpected booming noise startled the driver causing temporary loss of control of the vehicle. The solution has already been identified in a Service Bulletin from Honda as Service Bulletin 21-053. The ANC unit has incorrect software and requires replacement to fix and eliminate the safety hazard. The issue was noted June 29th, 2021; but, has not been escalated as a Safety Recall. I have replaced the ANC as directed by the Service Bulletin and it has resolved the problem; however, other Honda vehicles have this same safety issue and if not Recalled will continue to be a safety concern for all drivers on our highway. I would like to see this escalated to a Safety Recall level and customers notified to replace. I am disappointed that Honda has not proactively Recalled this.
Corrective Action:
While driving at highway speeds (50 -55mph), the ANC (active noise control) unit delivers a loud Booming sound through the speaker system. The sudden and unexpected booming noise startled the driver causing temporary loss of control of the vehicle. The solution has already been identified in a Service Bulletin from Honda as Service Bulletin 21-053. The ANC unit has incorrect software and requires replacement to fix and eliminate the safety hazard. The issue was noted June 29th, 2021; but, has not been escalated as a Safety Recall. I have replaced the ANC as directed by the Service Bulletin and it has resolved the problem; however, other Honda vehicles have this same safety issue and if not Recalled will continue to be a safety concern for all drivers on our highway. I would like to see this escalated to a Safety Recall level and customers notified to replace. I am disappointed that Honda has not proactively Recalled this.
Additional Notes:
While driving at highway speeds (50 -55mph), the ANC (active noise control) unit delivers a loud Booming sound through the speaker system. The sudden and unexpected booming noise startled the driver causing temporary loss of control of the vehicle. The solution has already been identified in a Service Bulletin from Honda as Service Bulletin 21-053. The ANC unit has incorrect software and requires replacement to fix and eliminate the safety hazard. The issue was noted June 29th, 2021; but, has not been escalated as a Safety Recall. I have replaced the ANC as directed by the Service Bulletin and it has resolved the problem; however, other Honda vehicles have this same safety issue and if not Recalled will continue to be a safety concern for all drivers on our highway. I would like to see this escalated to a Safety Recall level and customers notified to replace. I am disappointed that Honda has not proactively Recalled this.
Mfg Campaign: 11450960
Recall Date: Feb 8, 2022
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While driving at highway speeds (50 -55mph), the ANC (active noise control) unit delivers a loud Booming sound through the speaker system. The sudden and unexpected booming noise startled the driver causing temporary loss of control of the vehicle. The solution has already been identified in a Service Bulletin from Honda as Service Bulletin 21-053. The ANC unit has incorrect software and requires replacement to fix and eliminate the safety hazard. The issue was noted June 29th, 2021; but, has not been escalated as a Safety Recall. I have replaced the ANC as directed by the Service Bulletin and it has resolved the problem; however, other Honda vehicles have this same safety issue and if not Recalled will continue to be a safety concern for all drivers on our highway. I would like to see this escalated to a Safety Recall level and customers notified to replace. I am disappointed that Honda has not proactively Recalled this.
Corrective Action:
While driving at highway speeds (50 -55mph), the ANC (active noise control) unit delivers a loud Booming sound through the speaker system. The sudden and unexpected booming noise startled the driver causing temporary loss of control of the vehicle. The solution has already been identified in a Service Bulletin from Honda as Service Bulletin 21-053. The ANC unit has incorrect software and requires replacement to fix and eliminate the safety hazard. The issue was noted June 29th, 2021; but, has not been escalated as a Safety Recall. I have replaced the ANC as directed by the Service Bulletin and it has resolved the problem; however, other Honda vehicles have this same safety issue and if not Recalled will continue to be a safety concern for all drivers on our highway. I would like to see this escalated to a Safety Recall level and customers notified to replace. I am disappointed that Honda has not proactively Recalled this.
Additional Notes:
While driving at highway speeds (50 -55mph), the ANC (active noise control) unit delivers a loud Booming sound through the speaker system. The sudden and unexpected booming noise startled the driver causing temporary loss of control of the vehicle. The solution has already been identified in a Service Bulletin from Honda as Service Bulletin 21-053. The ANC unit has incorrect software and requires replacement to fix and eliminate the safety hazard. The issue was noted June 29th, 2021; but, has not been escalated as a Safety Recall. I have replaced the ANC as directed by the Service Bulletin and it has resolved the problem; however, other Honda vehicles have this same safety issue and if not Recalled will continue to be a safety concern for all drivers on our highway. I would like to see this escalated to a Safety Recall level and customers notified to replace. I am disappointed that Honda has not proactively Recalled this.
Mfg Campaign: 11450960
Recall Date: Feb 8, 2022
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact's client owns a 2020 Honda Accord. The contact stated that while his client was driving at about 45 MPH, the vehicle inadvertently accelerated on his own, drove off the road and drove down in a steep embankment, hit 8-9 fence posts, ramped up over the driveway of the embankment, and crashed into a tree. The contact did not know whether the air bags deployed. The contact's client sustained severe injuries including broken bones. The contact's little brother who was in a forward-facing child seat in the rear driver's side seat was pronounced dead at the scene. A police report was filed. The contact's client and her brother were transported to the hospital by emergency services. The vehicle was towed to a garage where it was totaled. The dealer and manufacturer were not notified of the failure. The failure mileage was unknown.
Corrective Action:
The contact's client owns a 2020 Honda Accord. The contact stated that while his client was driving at about 45 MPH, the vehicle inadvertently accelerated on his own, drove off the road and drove down in a steep embankment, hit 8-9 fence posts, ramped up over the driveway of the embankment, and crashed into a tree. The contact did not know whether the air bags deployed. The contact's client sustained severe injuries including broken bones. The contact's little brother who was in a forward-facing child seat in the rear driver's side seat was pronounced dead at the scene. A police report was filed. The contact's client and her brother were transported to the hospital by emergency services. The vehicle was towed to a garage where it was totaled. The dealer and manufacturer were not notified of the failure. The failure mileage was unknown.
Additional Notes:
The contact's client owns a 2020 Honda Accord. The contact stated that while his client was driving at about 45 MPH, the vehicle inadvertently accelerated on his own, drove off the road and drove down in a steep embankment, hit 8-9 fence posts, ramped up over the driveway of the embankment, and crashed into a tree. The contact did not know whether the air bags deployed. The contact's client sustained severe injuries including broken bones. The contact's little brother who was in a forward-facing child seat in the rear driver's side seat was pronounced dead at the scene. A police report was filed. The contact's client and her brother were transported to the hospital by emergency services. The vehicle was towed to a garage where it was totaled. The dealer and manufacturer were not notified of the failure. The failure mileage was unknown.
Mfg Campaign: 11448374
Recall Date: Jan 21, 2022
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact's client owns a 2020 Honda Accord. The contact stated that while his client was driving at about 45 MPH, the vehicle inadvertently accelerated on his own, drove off the road and drove down in a steep embankment, hit 8-9 fence posts, ramped up over the driveway of the embankment, and crashed into a tree. The contact did not know whether the air bags deployed. The contact's client sustained severe injuries including broken bones. The contact's little brother who was in a forward-facing child seat in the rear driver's side seat was pronounced dead at the scene. A police report was filed. The contact's client and her brother were transported to the hospital by emergency services. The vehicle was towed to a garage where it was totaled. The dealer and manufacturer were not notified of the failure. The failure mileage was unknown.
Corrective Action:
The contact's client owns a 2020 Honda Accord. The contact stated that while his client was driving at about 45 MPH, the vehicle inadvertently accelerated on his own, drove off the road and drove down in a steep embankment, hit 8-9 fence posts, ramped up over the driveway of the embankment, and crashed into a tree. The contact did not know whether the air bags deployed. The contact's client sustained severe injuries including broken bones. The contact's little brother who was in a forward-facing child seat in the rear driver's side seat was pronounced dead at the scene. A police report was filed. The contact's client and her brother were transported to the hospital by emergency services. The vehicle was towed to a garage where it was totaled. The dealer and manufacturer were not notified of the failure. The failure mileage was unknown.
Additional Notes:
The contact's client owns a 2020 Honda Accord. The contact stated that while his client was driving at about 45 MPH, the vehicle inadvertently accelerated on his own, drove off the road and drove down in a steep embankment, hit 8-9 fence posts, ramped up over the driveway of the embankment, and crashed into a tree. The contact did not know whether the air bags deployed. The contact's client sustained severe injuries including broken bones. The contact's little brother who was in a forward-facing child seat in the rear driver's side seat was pronounced dead at the scene. A police report was filed. The contact's client and her brother were transported to the hospital by emergency services. The vehicle was towed to a garage where it was totaled. The dealer and manufacturer were not notified of the failure. The failure mileage was unknown.
Mfg Campaign: 11448374
Recall Date: Jan 21, 2022
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My car died as we pulled into traffic. Honda said the fuel pump failed. It took months to get the fuel pump replaced. Honda said that my vin # wasn't included in a recall.
Corrective Action:
My car died as we pulled into traffic. Honda said the fuel pump failed. It took months to get the fuel pump replaced. Honda said that my vin # wasn't included in a recall.
Additional Notes:
My car died as we pulled into traffic. Honda said the fuel pump failed. It took months to get the fuel pump replaced. Honda said that my vin # wasn't included in a recall.
Mfg Campaign: 11430782
Recall Date: Aug 27, 2021
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I was on the Freeway ramp from I11N to I215 in Henderson, NV. I tapped off the interactive cruise control because my exit was Gibson - immediately after the ramp. Within a few seconds, the car braked heavily on its own, no dash warnings, and almost caused me to get rear ended. I pushed on the brake and then the gas and it stopped the car from braking on its own.
Corrective Action:
I was on the Freeway ramp from I11N to I215 in Henderson, NV. I tapped off the interactive cruise control because my exit was Gibson - immediately after the ramp. Within a few seconds, the car braked heavily on its own, no dash warnings, and almost caused me to get rear ended. I pushed on the brake and then the gas and it stopped the car from braking on its own.
Additional Notes:
I was on the Freeway ramp from I11N to I215 in Henderson, NV. I tapped off the interactive cruise control because my exit was Gibson - immediately after the ramp. Within a few seconds, the car braked heavily on its own, no dash warnings, and almost caused me to get rear ended. I pushed on the brake and then the gas and it stopped the car from braking on its own.
Mfg Campaign: 11430783
Recall Date: Aug 27, 2021
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
A loud booming / vibrating noise from the speakers while traveling between 52 & 54 mph with windows closed. Sound starts as a low noise / vibration and escalates to its maximum before abruptly ceasing. Noise / Vibration first noticed when taking car home after initial delivery 3/28/2020. Vehicle use was minimal (due to COVID shutdowns) and noise not noticed again until late fall / early winter of 2020. Vehicle was taken to dealer at regular service interval in February 2021 and problem was evaluated at that time. Vehicle has been evaluated once and microphone for Noice Cancelling system replaced. Issue subsequently returned. Vehicle going for second repair.
Corrective Action:
A loud booming / vibrating noise from the speakers while traveling between 52 & 54 mph with windows closed. Sound starts as a low noise / vibration and escalates to its maximum before abruptly ceasing. Noise / Vibration first noticed when taking car home after initial delivery 3/28/2020. Vehicle use was minimal (due to COVID shutdowns) and noise not noticed again until late fall / early winter of 2020. Vehicle was taken to dealer at regular service interval in February 2021 and problem was evaluated at that time. Vehicle has been evaluated once and microphone for Noice Cancelling system replaced. Issue subsequently returned. Vehicle going for second repair.
Additional Notes:
A loud booming / vibrating noise from the speakers while traveling between 52 & 54 mph with windows closed. Sound starts as a low noise / vibration and escalates to its maximum before abruptly ceasing. Noise / Vibration first noticed when taking car home after initial delivery 3/28/2020. Vehicle use was minimal (due to COVID shutdowns) and noise not noticed again until late fall / early winter of 2020. Vehicle was taken to dealer at regular service interval in February 2021 and problem was evaluated at that time. Vehicle has been evaluated once and microphone for Noice Cancelling system replaced. Issue subsequently returned. Vehicle going for second repair.
Mfg Campaign: 11419169
Recall Date: Jun 1, 2021
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
A loud booming / vibrating noise from the speakers while traveling between 52 & 54 mph with windows closed. Sound starts as a low noise / vibration and escalates to its maximum before abruptly ceasing. Noise / Vibration first noticed when taking car home after initial delivery 3/28/2020. Vehicle use was minimal (due to COVID shutdowns) and noise not noticed again until late fall / early winter of 2020. Vehicle was taken to dealer at regular service interval in February 2021 and problem was evaluated at that time. Vehicle has been evaluated once and microphone for Noice Cancelling system replaced. Issue subsequently returned. Vehicle going for second repair.
Corrective Action:
A loud booming / vibrating noise from the speakers while traveling between 52 & 54 mph with windows closed. Sound starts as a low noise / vibration and escalates to its maximum before abruptly ceasing. Noise / Vibration first noticed when taking car home after initial delivery 3/28/2020. Vehicle use was minimal (due to COVID shutdowns) and noise not noticed again until late fall / early winter of 2020. Vehicle was taken to dealer at regular service interval in February 2021 and problem was evaluated at that time. Vehicle has been evaluated once and microphone for Noice Cancelling system replaced. Issue subsequently returned. Vehicle going for second repair.
Additional Notes:
A loud booming / vibrating noise from the speakers while traveling between 52 & 54 mph with windows closed. Sound starts as a low noise / vibration and escalates to its maximum before abruptly ceasing. Noise / Vibration first noticed when taking car home after initial delivery 3/28/2020. Vehicle use was minimal (due to COVID shutdowns) and noise not noticed again until late fall / early winter of 2020. Vehicle was taken to dealer at regular service interval in February 2021 and problem was evaluated at that time. Vehicle has been evaluated once and microphone for Noice Cancelling system replaced. Issue subsequently returned. Vehicle going for second repair.
Mfg Campaign: 11419169
Recall Date: Jun 1, 2021
Honda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE PAINT IS DEFECTIVE , THE CLEAR COAT IS PEELING OFF A LOT OF SCRATCHES ALL OVER THE BODY OF THE VEHICLE IN MANY PLACES .THE IS 2020 AND HAS LESS THAN 1400 MILES.ABOUT 6 MONTHS OLD GARAGE KEPT .
Corrective Action:
THE PAINT IS DEFECTIVE , THE CLEAR COAT IS PEELING OFF A LOT OF SCRATCHES ALL OVER THE BODY OF THE VEHICLE IN MANY PLACES .THE IS 2020 AND HAS LESS THAN 1400 MILES.ABOUT 6 MONTHS OLD GARAGE KEPT .
Additional Notes:
THE PAINT IS DEFECTIVE , THE CLEAR COAT IS PEELING OFF A LOT OF SCRATCHES ALL OVER THE BODY OF THE VEHICLE IN MANY PLACES .THE IS 2020 AND HAS LESS THAN 1400 MILES.ABOUT 6 MONTHS OLD GARAGE KEPT .
Mfg Campaign: 11414001
Recall Date: Apr 26, 2021
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE PAINT IS DEFECTIVE , THE CLEAR COAT IS PEELING OFF A LOT OF SCRATCHES ALL OVER THE BODY OF THE VEHICLE IN MANY PLACES .THE IS 2020 AND HAS LESS THAN 1400 MILES.ABOUT 6 MONTHS OLD GARAGE KEPT .
Corrective Action:
THE PAINT IS DEFECTIVE , THE CLEAR COAT IS PEELING OFF A LOT OF SCRATCHES ALL OVER THE BODY OF THE VEHICLE IN MANY PLACES .THE IS 2020 AND HAS LESS THAN 1400 MILES.ABOUT 6 MONTHS OLD GARAGE KEPT .
Additional Notes:
THE PAINT IS DEFECTIVE , THE CLEAR COAT IS PEELING OFF A LOT OF SCRATCHES ALL OVER THE BODY OF THE VEHICLE IN MANY PLACES .THE IS 2020 AND HAS LESS THAN 1400 MILES.ABOUT 6 MONTHS OLD GARAGE KEPT .
Mfg Campaign: 11414001
Recall Date: Apr 26, 2021
Honda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TL* THE CONTACT OWNS A 2020 HONDA ACCORD HYBRID. THE CONTACT STATED WHILE DRIVING 55 MPH, THE CONTACT STATED THAT AN ACOUSTICALLY DRIVEN DRONE SOUND WAS COMING FROM FRONT DRIVER'S SIDE OF THE VEHICLE. THE CONTACT STATED THAT THE SOUND BECAME LOUD ENOUGH PREVENTING COMMUNICATION BETWEEN THE VEHICLE PASSENGERS. THE VEHICLE WAS TAKEN TO CMA'S VALLEY HONDA (296 LEE JACKSON HWY, STAUNTON, VA 24401, (540) 213-9000) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE CONTACT HAD NOT YET RECEIVED A RESPONSE FROM THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000.
Corrective Action:
TL* THE CONTACT OWNS A 2020 HONDA ACCORD HYBRID. THE CONTACT STATED WHILE DRIVING 55 MPH, THE CONTACT STATED THAT AN ACOUSTICALLY DRIVEN DRONE SOUND WAS COMING FROM FRONT DRIVER'S SIDE OF THE VEHICLE. THE CONTACT STATED THAT THE SOUND BECAME LOUD ENOUGH PREVENTING COMMUNICATION BETWEEN THE VEHICLE PASSENGERS. THE VEHICLE WAS TAKEN TO CMA'S VALLEY HONDA (296 LEE JACKSON HWY, STAUNTON, VA 24401, (540) 213-9000) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE CONTACT HAD NOT YET RECEIVED A RESPONSE FROM THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000.
Additional Notes:
TL* THE CONTACT OWNS A 2020 HONDA ACCORD HYBRID. THE CONTACT STATED WHILE DRIVING 55 MPH, THE CONTACT STATED THAT AN ACOUSTICALLY DRIVEN DRONE SOUND WAS COMING FROM FRONT DRIVER'S SIDE OF THE VEHICLE. THE CONTACT STATED THAT THE SOUND BECAME LOUD ENOUGH PREVENTING COMMUNICATION BETWEEN THE VEHICLE PASSENGERS. THE VEHICLE WAS TAKEN TO CMA'S VALLEY HONDA (296 LEE JACKSON HWY, STAUNTON, VA 24401, (540) 213-9000) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE CONTACT HAD NOT YET RECEIVED A RESPONSE FROM THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000.
Mfg Campaign: 11407742
Recall Date: Apr 12, 2021
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
TL* THE CONTACT OWNS A 2020 HONDA ACCORD HYBRID. THE CONTACT STATED WHILE DRIVING 55 MPH, THE CONTACT STATED THAT AN ACOUSTICALLY DRIVEN DRONE SOUND WAS COMING FROM FRONT DRIVER'S SIDE OF THE VEHICLE. THE CONTACT STATED THAT THE SOUND BECAME LOUD ENOUGH PREVENTING COMMUNICATION BETWEEN THE VEHICLE PASSENGERS. THE VEHICLE WAS TAKEN TO CMA'S VALLEY HONDA (296 LEE JACKSON HWY, STAUNTON, VA 24401, (540) 213-9000) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE CONTACT HAD NOT YET RECEIVED A RESPONSE FROM THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000.
Corrective Action:
TL* THE CONTACT OWNS A 2020 HONDA ACCORD HYBRID. THE CONTACT STATED WHILE DRIVING 55 MPH, THE CONTACT STATED THAT AN ACOUSTICALLY DRIVEN DRONE SOUND WAS COMING FROM FRONT DRIVER'S SIDE OF THE VEHICLE. THE CONTACT STATED THAT THE SOUND BECAME LOUD ENOUGH PREVENTING COMMUNICATION BETWEEN THE VEHICLE PASSENGERS. THE VEHICLE WAS TAKEN TO CMA'S VALLEY HONDA (296 LEE JACKSON HWY, STAUNTON, VA 24401, (540) 213-9000) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE CONTACT HAD NOT YET RECEIVED A RESPONSE FROM THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000.
Additional Notes:
TL* THE CONTACT OWNS A 2020 HONDA ACCORD HYBRID. THE CONTACT STATED WHILE DRIVING 55 MPH, THE CONTACT STATED THAT AN ACOUSTICALLY DRIVEN DRONE SOUND WAS COMING FROM FRONT DRIVER'S SIDE OF THE VEHICLE. THE CONTACT STATED THAT THE SOUND BECAME LOUD ENOUGH PREVENTING COMMUNICATION BETWEEN THE VEHICLE PASSENGERS. THE VEHICLE WAS TAKEN TO CMA'S VALLEY HONDA (296 LEE JACKSON HWY, STAUNTON, VA 24401, (540) 213-9000) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE CONTACT HAD NOT YET RECEIVED A RESPONSE FROM THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000.
Mfg Campaign: 11407742
Recall Date: Apr 12, 2021
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