HONDA ACCORD HYBRID 2021

Complete listing of complaints and recalls for this vehicle

54
Complaints
6
Recalls

Complaints & Recalls

54 Complaints 6 Recalls

Official Safety Recalls - Important!

6 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Honda (american Honda Motor Co.)
NHTSA Campaign: 24V064000 SAFETY RECALL
750.1K Vehicles Affected
Recall Date: Feb 1, 2024
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.

Potential Risk:
An air bag that deploys unintentionally during a crash can increase the risk of injury.
FREE Recall Solution:
Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024, and October 18, 2024. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XHP and VHQ.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: XHP, VHQ
Notice Date: Mar 28, 2024
Recall Date: Feb 1, 2024
Honda (american Honda Motor Co.)
NHTSA Campaign: 21V900000 SAFETY RECALL
4.3K Vehicles Affected
Recall Date: Nov 18, 2021
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2021 Accord Sedan, Accord Hybrid, CR-V, Ridgeline, 2022 Insight and CR-V Hybrid vehicles. The automatic locking retractor on the second-row center seat belt assembly may deactivate improperly, which can result in an unsecured child restraint system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Potential Risk:
An unsecured child restraint system can increase the risk of injury during a crash.
FREE Recall Solution:
Dealers will replace the second-row center seat belt assembly, free of charge. Owner notification letters were mailed January 14, 2022. Owners may contact Honda customer service at 1-888-234-2138.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: ABS, BBT, NBQ, RBR
Notice Date: Jan 14, 2022
Recall Date: Nov 18, 2021

Consumer Complaints

54 Complaints
Honda (american Honda Motor Co.)
Campaign: 11490070 Other
Oct 19, 2022
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

My sunroof suddenly and without warning exploded on the highway while traveling at the posted speed limit of 65 MPH. The interior door of the sunroof was closed at the time but broken glass did fly out and away toward the back of the vehicle. Due to the loud exploding bang of the shattering glass I believed at first that my rear and/or side windows had been shot out by either someone in a passing vehicle or by someone firing from a location on the side of the highway. Had I not been able to keep my composure I could have lost control of the vehicle and been involved in a crash. The damage was inspected by my insurance company and has been repaired by an auto body shop, but I am greatly concerned that this could happen again.

Corrective Action:

My sunroof suddenly and without warning exploded on the highway while traveling at the posted speed limit of 65 MPH. The interior door of the sunroof was closed at the time but broken glass did fly out and away toward the back of the vehicle. Due to the loud exploding bang of the shattering glass I believed at first that my rear and/or side windows had been shot out by either someone in a passing vehicle or by someone firing from a location on the side of the highway. Had I not been able to keep my composure I could have lost control of the vehicle and been involved in a crash. The damage was inspected by my insurance company and has been repaired by an auto body shop, but I am greatly concerned that this could happen again.

Additional Notes:

My sunroof suddenly and without warning exploded on the highway while traveling at the posted speed limit of 65 MPH. The interior door of the sunroof was closed at the time but broken glass did fly out and away toward the back of the vehicle. Due to the loud exploding bang of the shattering glass I believed at first that my rear and/or side windows had been shot out by either someone in a passing vehicle or by someone firing from a location on the side of the highway. Had I not been able to keep my composure I could have lost control of the vehicle and been involved in a crash. The damage was inspected by my insurance company and has been repaired by an auto body shop, but I am greatly concerned that this could happen again.

Manufacturer: HONDA
Mfg Campaign: 11490070
Notice Date: Oct 19, 2022
Recall Date: Oct 19, 2022
Honda (american Honda Motor Co.)
Campaign: 11476126 Other
Jul 27, 2022
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

The contact rented a 2021 Honda Accord. The contact stated while driving at an undisclosed speed, the vehicle independently activated the braking without warning. While driving at night on the freeway and changing lanes, the failure recurred. There was no warning light illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 13,700.

Corrective Action:

The contact rented a 2021 Honda Accord. The contact stated while driving at an undisclosed speed, the vehicle independently activated the braking without warning. While driving at night on the freeway and changing lanes, the failure recurred. There was no warning light illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 13,700.

Additional Notes:

The contact rented a 2021 Honda Accord. The contact stated while driving at an undisclosed speed, the vehicle independently activated the braking without warning. While driving at night on the freeway and changing lanes, the failure recurred. There was no warning light illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 13,700.

Manufacturer: HONDA
Mfg Campaign: 11476126
Notice Date: Jul 27, 2022
Recall Date: Jul 27, 2022
Honda (american Honda Motor Co.)
Campaign: 11462424 Other
Apr 27, 2022
Defect Description:

SERVICE BRAKES

Potential Consequences:

Braking at intersections without car being present in front. Sometimes car in traffic driving toward intersection and car in right hand turn lane. When the car in turn turns at intersection away from my vehicle my vehicle slows or completely stops. It has done the same while making left hand turn in intersection with no car in oncoming lane.

Corrective Action:

Braking at intersections without car being present in front. Sometimes car in traffic driving toward intersection and car in right hand turn lane. When the car in turn turns at intersection away from my vehicle my vehicle slows or completely stops. It has done the same while making left hand turn in intersection with no car in oncoming lane.

Additional Notes:

Braking at intersections without car being present in front. Sometimes car in traffic driving toward intersection and car in right hand turn lane. When the car in turn turns at intersection away from my vehicle my vehicle slows or completely stops. It has done the same while making left hand turn in intersection with no car in oncoming lane.

Manufacturer: HONDA
Mfg Campaign: 11462424
Notice Date: Apr 27, 2022
Recall Date: Apr 27, 2022
Honda (american Honda Motor Co.)
Campaign: 11462424 Other
Apr 27, 2022
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

Braking at intersections without car being present in front. Sometimes car in traffic driving toward intersection and car in right hand turn lane. When the car in turn turns at intersection away from my vehicle my vehicle slows or completely stops. It has done the same while making left hand turn in intersection with no car in oncoming lane.

Corrective Action:

Braking at intersections without car being present in front. Sometimes car in traffic driving toward intersection and car in right hand turn lane. When the car in turn turns at intersection away from my vehicle my vehicle slows or completely stops. It has done the same while making left hand turn in intersection with no car in oncoming lane.

Additional Notes:

Braking at intersections without car being present in front. Sometimes car in traffic driving toward intersection and car in right hand turn lane. When the car in turn turns at intersection away from my vehicle my vehicle slows or completely stops. It has done the same while making left hand turn in intersection with no car in oncoming lane.

Manufacturer: HONDA
Mfg Campaign: 11462424
Notice Date: Apr 27, 2022
Recall Date: Apr 27, 2022
Honda (american Honda Motor Co.)
Campaign: 11459514 Other
Apr 4, 2022
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

The rear glass shattered with temperature change and defrost use?. The car was garage kept all winter until the weekend of the issue. It was kept outside overnight on Friday and temperatures were in the 20s. I used my rear defroster for the very first time on Saturday morning and returned home Saturday. On Sunday morning, I closed the door of the car and the rear glass shattered and collapsed. It seems like they may have a batch of badly tempered glass but refuse to acknowledge it. They required me to have the car towed to the dealership. This damages any investigation value and they said it looked like a hammer smashed it in but it didn’t look like that when it was at my home. I had police come and look at it and they did not find any evidence of vandalism. The location of the damage is VERY centered and would be hard to reach and not likely the spot for someone just trying to smash the window.

Corrective Action:

The rear glass shattered with temperature change and defrost use?. The car was garage kept all winter until the weekend of the issue. It was kept outside overnight on Friday and temperatures were in the 20s. I used my rear defroster for the very first time on Saturday morning and returned home Saturday. On Sunday morning, I closed the door of the car and the rear glass shattered and collapsed. It seems like they may have a batch of badly tempered glass but refuse to acknowledge it. They required me to have the car towed to the dealership. This damages any investigation value and they said it looked like a hammer smashed it in but it didn’t look like that when it was at my home. I had police come and look at it and they did not find any evidence of vandalism. The location of the damage is VERY centered and would be hard to reach and not likely the spot for someone just trying to smash the window.

Additional Notes:

The rear glass shattered with temperature change and defrost use?. The car was garage kept all winter until the weekend of the issue. It was kept outside overnight on Friday and temperatures were in the 20s. I used my rear defroster for the very first time on Saturday morning and returned home Saturday. On Sunday morning, I closed the door of the car and the rear glass shattered and collapsed. It seems like they may have a batch of badly tempered glass but refuse to acknowledge it. They required me to have the car towed to the dealership. This damages any investigation value and they said it looked like a hammer smashed it in but it didn’t look like that when it was at my home. I had police come and look at it and they did not find any evidence of vandalism. The location of the damage is VERY centered and would be hard to reach and not likely the spot for someone just trying to smash the window.

Manufacturer: HONDA
Mfg Campaign: 11459514
Notice Date: Apr 4, 2022
Recall Date: Apr 4, 2022
Honda (american Honda Motor Co.)
Campaign: 11454771 Other
Mar 1, 2022
Defect Description:

STRUCTURE:BODY

Potential Consequences:

2/24/22 - Drove to work in the morning. Front driver door will not open from outside or inside. Had to climb over the center console and exit thru the passenger door. The driver's door will unlock, but will not open. Problem disappeared when getting back to the car after work (4pm EST). 3/1/22 - Rear driver door would not open from outside or inside. This was going on most of the day. Took the car to Great Lakes Honda West (Elyria, Ohio) at about 6:30pm EST. The rear driver door opened when at the dealership. The service tech mentioned possible BCM issue, but said I would have to bring it back when the door was stuck closed again.

Corrective Action:

2/24/22 - Drove to work in the morning. Front driver door will not open from outside or inside. Had to climb over the center console and exit thru the passenger door. The driver's door will unlock, but will not open. Problem disappeared when getting back to the car after work (4pm EST). 3/1/22 - Rear driver door would not open from outside or inside. This was going on most of the day. Took the car to Great Lakes Honda West (Elyria, Ohio) at about 6:30pm EST. The rear driver door opened when at the dealership. The service tech mentioned possible BCM issue, but said I would have to bring it back when the door was stuck closed again.

Additional Notes:

2/24/22 - Drove to work in the morning. Front driver door will not open from outside or inside. Had to climb over the center console and exit thru the passenger door. The driver's door will unlock, but will not open. Problem disappeared when getting back to the car after work (4pm EST). 3/1/22 - Rear driver door would not open from outside or inside. This was going on most of the day. Took the car to Great Lakes Honda West (Elyria, Ohio) at about 6:30pm EST. The rear driver door opened when at the dealership. The service tech mentioned possible BCM issue, but said I would have to bring it back when the door was stuck closed again.

Manufacturer: HONDA
Mfg Campaign: 11454771
Notice Date: Mar 1, 2022
Recall Date: Mar 1, 2022
Honda (american Honda Motor Co.)
Campaign: 11454044 Other
Feb 25, 2022
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

Phantom Braking when using Adaptive Cruise control. The vehicle brakes unexpectedly when adaptive cruise control is enabled. Typically happens when there is no leading vehicle in my lane, but there are vehicles ahead of me in other lanes. Happens consistently, almost every time the adaptive cruise is enabled. The system also applies brakes in situations when cruise control is not enabled, and there is no leading vehicle in front of me. Issue can surprise drivers behind me and lead to a collison where I am hit from behind.

Corrective Action:

Phantom Braking when using Adaptive Cruise control. The vehicle brakes unexpectedly when adaptive cruise control is enabled. Typically happens when there is no leading vehicle in my lane, but there are vehicles ahead of me in other lanes. Happens consistently, almost every time the adaptive cruise is enabled. The system also applies brakes in situations when cruise control is not enabled, and there is no leading vehicle in front of me. Issue can surprise drivers behind me and lead to a collison where I am hit from behind.

Additional Notes:

Phantom Braking when using Adaptive Cruise control. The vehicle brakes unexpectedly when adaptive cruise control is enabled. Typically happens when there is no leading vehicle in my lane, but there are vehicles ahead of me in other lanes. Happens consistently, almost every time the adaptive cruise is enabled. The system also applies brakes in situations when cruise control is not enabled, and there is no leading vehicle in front of me. Issue can surprise drivers behind me and lead to a collison where I am hit from behind.

Manufacturer: HONDA
Mfg Campaign: 11454044
Notice Date: Feb 25, 2022
Recall Date: Feb 25, 2022
Honda (american Honda Motor Co.)
Campaign: 11454044 Other
Feb 25, 2022
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

Phantom Braking when using Adaptive Cruise control. The vehicle brakes unexpectedly when adaptive cruise control is enabled. Typically happens when there is no leading vehicle in my lane, but there are vehicles ahead of me in other lanes. Happens consistently, almost every time the adaptive cruise is enabled. The system also applies brakes in situations when cruise control is not enabled, and there is no leading vehicle in front of me. Issue can surprise drivers behind me and lead to a collison where I am hit from behind.

Corrective Action:

Phantom Braking when using Adaptive Cruise control. The vehicle brakes unexpectedly when adaptive cruise control is enabled. Typically happens when there is no leading vehicle in my lane, but there are vehicles ahead of me in other lanes. Happens consistently, almost every time the adaptive cruise is enabled. The system also applies brakes in situations when cruise control is not enabled, and there is no leading vehicle in front of me. Issue can surprise drivers behind me and lead to a collison where I am hit from behind.

Additional Notes:

Phantom Braking when using Adaptive Cruise control. The vehicle brakes unexpectedly when adaptive cruise control is enabled. Typically happens when there is no leading vehicle in my lane, but there are vehicles ahead of me in other lanes. Happens consistently, almost every time the adaptive cruise is enabled. The system also applies brakes in situations when cruise control is not enabled, and there is no leading vehicle in front of me. Issue can surprise drivers behind me and lead to a collison where I am hit from behind.

Manufacturer: HONDA
Mfg Campaign: 11454044
Notice Date: Feb 25, 2022
Recall Date: Feb 25, 2022
Honda (american Honda Motor Co.)
Campaign: 11449364 Other
Jan 29, 2022
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

I have experienced 2-3 sec hesitation upon accelerating. This hesitation occurs occasionally usually when turning and the is stopped or moving slowly. When it has happened I have experienced threatening safety situations particularly when making turns when crossing oncoming traffic such as when making a left 90 degree turn at a stop light with oncoming traffic in the lane I am crossing or if I have to make a quick acceleration to avoid a rapidly threatening safety situation.

Corrective Action:

I have experienced 2-3 sec hesitation upon accelerating. This hesitation occurs occasionally usually when turning and the is stopped or moving slowly. When it has happened I have experienced threatening safety situations particularly when making turns when crossing oncoming traffic such as when making a left 90 degree turn at a stop light with oncoming traffic in the lane I am crossing or if I have to make a quick acceleration to avoid a rapidly threatening safety situation.

Additional Notes:

I have experienced 2-3 sec hesitation upon accelerating. This hesitation occurs occasionally usually when turning and the is stopped or moving slowly. When it has happened I have experienced threatening safety situations particularly when making turns when crossing oncoming traffic such as when making a left 90 degree turn at a stop light with oncoming traffic in the lane I am crossing or if I have to make a quick acceleration to avoid a rapidly threatening safety situation.

Manufacturer: HONDA
Mfg Campaign: 11449364
Notice Date: Jan 29, 2022
Recall Date: Jan 29, 2022
Honda (american Honda Motor Co.)
Campaign: 11445019 Other
Dec 26, 2021
Defect Description:

TIRES

Potential Consequences:

My tires were purchased new on 11/6/21 from Les Scab in Portland, OR. and are Continental ExtremeContact DWS06Plus, size 235/40ZR-19. A few weeks after purchase the TPMS came on so I had the tires checked at Les Schwab. I was told all the tire were low, likely due to weather. Within a couple weeks the TPMS came on again, I returned to Les Schwab on 12/18/21. I was told all the tires were a little low again but that the rear drives tire was at 19 Psi. I was told again it was likely weather but that the rear drivers tire was a little lower than the rest and if the TPMS came on again to return. On the evening of 12/23/21 the TPMS came on again. I took my car to Les Schwab again and about 11am and was told they could fill the tires, but they could try to find and fix the problem because they would close at 1pm and they did not have time but to bring it back on Monday. Despite my pleas, they refused. I tried calling the Regional Manager at his store but every time I called someone answered and either hung up or put the call on hold but did not answer. On 12/25/21 at about 6:50pm while driving about 55 mph on the I-5 freeway in Portland, OR., I was in the center lane and heard a loud pop. My stirring wheel pulled right and as I held tight, I heard another loud, dull, grinding noise from the front passenger side of the car. I slowed, turned on my hazard lights and waited for traffic to stop so I could pull to the side of the freeway. I looked and saw that the front passenger side tire tread had completely detached from the sidewall. I then called to have to car towed back to my home.

Corrective Action:

My tires were purchased new on 11/6/21 from Les Scab in Portland, OR. and are Continental ExtremeContact DWS06Plus, size 235/40ZR-19. A few weeks after purchase the TPMS came on so I had the tires checked at Les Schwab. I was told all the tire were low, likely due to weather. Within a couple weeks the TPMS came on again, I returned to Les Schwab on 12/18/21. I was told all the tires were a little low again but that the rear drives tire was at 19 Psi. I was told again it was likely weather but that the rear drivers tire was a little lower than the rest and if the TPMS came on again to return. On the evening of 12/23/21 the TPMS came on again. I took my car to Les Schwab again and about 11am and was told they could fill the tires, but they could try to find and fix the problem because they would close at 1pm and they did not have time but to bring it back on Monday. Despite my pleas, they refused. I tried calling the Regional Manager at his store but every time I called someone answered and either hung up or put the call on hold but did not answer. On 12/25/21 at about 6:50pm while driving about 55 mph on the I-5 freeway in Portland, OR., I was in the center lane and heard a loud pop. My stirring wheel pulled right and as I held tight, I heard another loud, dull, grinding noise from the front passenger side of the car. I slowed, turned on my hazard lights and waited for traffic to stop so I could pull to the side of the freeway. I looked and saw that the front passenger side tire tread had completely detached from the sidewall. I then called to have to car towed back to my home.

Additional Notes:

My tires were purchased new on 11/6/21 from Les Scab in Portland, OR. and are Continental ExtremeContact DWS06Plus, size 235/40ZR-19. A few weeks after purchase the TPMS came on so I had the tires checked at Les Schwab. I was told all the tire were low, likely due to weather. Within a couple weeks the TPMS came on again, I returned to Les Schwab on 12/18/21. I was told all the tires were a little low again but that the rear drives tire was at 19 Psi. I was told again it was likely weather but that the rear drivers tire was a little lower than the rest and if the TPMS came on again to return. On the evening of 12/23/21 the TPMS came on again. I took my car to Les Schwab again and about 11am and was told they could fill the tires, but they could try to find and fix the problem because they would close at 1pm and they did not have time but to bring it back on Monday. Despite my pleas, they refused. I tried calling the Regional Manager at his store but every time I called someone answered and either hung up or put the call on hold but did not answer. On 12/25/21 at about 6:50pm while driving about 55 mph on the I-5 freeway in Portland, OR., I was in the center lane and heard a loud pop. My stirring wheel pulled right and as I held tight, I heard another loud, dull, grinding noise from the front passenger side of the car. I slowed, turned on my hazard lights and waited for traffic to stop so I could pull to the side of the freeway. I looked and saw that the front passenger side tire tread had completely detached from the sidewall. I then called to have to car towed back to my home.

Manufacturer: HONDA
Mfg Campaign: 11445019
Notice Date: Dec 26, 2021
Recall Date: Dec 26, 2021
Honda (american Honda Motor Co.)
Campaign: 11443037 Other
Dec 8, 2021
Defect Description:

AIR BAGS

Potential Consequences:

Upon pulling into a parking space, with the steering wheel almost at full lock to the right, when I braked, the car suddenly accelerated out of control and hit another car. Airbags did not deploy but there was damage to both vehicles, no injuries. Vehicle has been taken to a collision repair shop to await repair. It is available for inspection. Has not been looked at to date.

Corrective Action:

Upon pulling into a parking space, with the steering wheel almost at full lock to the right, when I braked, the car suddenly accelerated out of control and hit another car. Airbags did not deploy but there was damage to both vehicles, no injuries. Vehicle has been taken to a collision repair shop to await repair. It is available for inspection. Has not been looked at to date.

Additional Notes:

Upon pulling into a parking space, with the steering wheel almost at full lock to the right, when I braked, the car suddenly accelerated out of control and hit another car. Airbags did not deploy but there was damage to both vehicles, no injuries. Vehicle has been taken to a collision repair shop to await repair. It is available for inspection. Has not been looked at to date.

Manufacturer: HONDA
Mfg Campaign: 11443037
Notice Date: Dec 8, 2021
Recall Date: Dec 8, 2021
Honda (american Honda Motor Co.)
Campaign: 11432942 Other
Sep 14, 2021
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Tire jack not provide with buying new car Honda Accord hybrid 2021 How can I use flat tire repair kit without tire jack.It was disclosed to me when buying. Tire jack & tools tick mark in delivery documents but not provided.

Corrective Action:

Tire jack not provide with buying new car Honda Accord hybrid 2021 How can I use flat tire repair kit without tire jack.It was disclosed to me when buying. Tire jack & tools tick mark in delivery documents but not provided.

Additional Notes:

Tire jack not provide with buying new car Honda Accord hybrid 2021 How can I use flat tire repair kit without tire jack.It was disclosed to me when buying. Tire jack & tools tick mark in delivery documents but not provided.

Manufacturer: HONDA
Mfg Campaign: 11432942
Notice Date: Sep 14, 2021
Recall Date: Sep 14, 2021
Honda (american Honda Motor Co.)
Campaign: 11430390 Other
Aug 24, 2021
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

Incident 1: Car suddenly applied brakes while traveling at 60 MPH on the fast lane. There was no vehicle in the front for at least 50 ft. ahead. Incident2: Car suddenly applied brakes while traveling at about 40 MPH. Again no vehicle in the front for at least 100 ft. in the front. Worried about the vehicles colliding from the rear and the whiplash effect on the neck, because the braking was not expected. Contacted the dealer. First time I was told to bring it in for check up. I did not take it because I wanted to do it at the first oil change. Second time happened about 3 weeks ago. Contacted the dealer. Asked the dealer whether the safety feature can be turned off. He said he will get back to me next day. He never did. Sent a subsequent message "???" but no reply. Then I called this morning. He said he is with a client and will get back to me in 30 mins. He did not. Then I sent a message saying that I am disappointed with the after sales service with the dealership on this safety issue and that I will inform NTSB about this problem.

Corrective Action:

Incident 1: Car suddenly applied brakes while traveling at 60 MPH on the fast lane. There was no vehicle in the front for at least 50 ft. ahead. Incident2: Car suddenly applied brakes while traveling at about 40 MPH. Again no vehicle in the front for at least 100 ft. in the front. Worried about the vehicles colliding from the rear and the whiplash effect on the neck, because the braking was not expected. Contacted the dealer. First time I was told to bring it in for check up. I did not take it because I wanted to do it at the first oil change. Second time happened about 3 weeks ago. Contacted the dealer. Asked the dealer whether the safety feature can be turned off. He said he will get back to me next day. He never did. Sent a subsequent message "???" but no reply. Then I called this morning. He said he is with a client and will get back to me in 30 mins. He did not. Then I sent a message saying that I am disappointed with the after sales service with the dealership on this safety issue and that I will inform NTSB about this problem.

Additional Notes:

Incident 1: Car suddenly applied brakes while traveling at 60 MPH on the fast lane. There was no vehicle in the front for at least 50 ft. ahead. Incident2: Car suddenly applied brakes while traveling at about 40 MPH. Again no vehicle in the front for at least 100 ft. in the front. Worried about the vehicles colliding from the rear and the whiplash effect on the neck, because the braking was not expected. Contacted the dealer. First time I was told to bring it in for check up. I did not take it because I wanted to do it at the first oil change. Second time happened about 3 weeks ago. Contacted the dealer. Asked the dealer whether the safety feature can be turned off. He said he will get back to me next day. He never did. Sent a subsequent message "???" but no reply. Then I called this morning. He said he is with a client and will get back to me in 30 mins. He did not. Then I sent a message saying that I am disappointed with the after sales service with the dealership on this safety issue and that I will inform NTSB about this problem.

Manufacturer: HONDA
Mfg Campaign: 11430390
Notice Date: Aug 24, 2021
Recall Date: Aug 24, 2021
Honda (american Honda Motor Co.)
Campaign: 11428388 Other
Aug 9, 2021
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Going at highway speeds with recirculate button pressed, a noise comes out of AC vent When recirculate button is turned off, sounds goes away

Corrective Action:

Going at highway speeds with recirculate button pressed, a noise comes out of AC vent When recirculate button is turned off, sounds goes away

Additional Notes:

Going at highway speeds with recirculate button pressed, a noise comes out of AC vent When recirculate button is turned off, sounds goes away

Manufacturer: HONDA
Mfg Campaign: 11428388
Notice Date: Aug 9, 2021
Recall Date: Aug 9, 2021

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