Complaints & Recalls
Official Safety Recalls - Important!
36 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2016-2018 Acura MDX, 2015-2019 Acura TLX and 2015-2017 Honda Accord vehicles, equipped with a 3.5L V6 engine. Particulates in fuel may adhere to the internal components of the fuel pump, reducing its performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N3X, P3W
Recall Date: Jan 29, 2019
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2016 Honda Accord vehicles. The case for the battery sensor, part of the battery management system, may allow water to get in, potentially causing an electrical short.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: KG0
Recall Date: Jun 29, 2017
Consumer Complaints
699 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
Inoperable backup camera causing Rear Cross Traffic Warning and Parking Collision warning malfunction - due to a camera plastic mounting tab breakage issue. This puts the safety of other cars or people behind the vehicle at risk when backing up. There were no warnings of the failure - my wife discovered it when reversing one day and had a near miss.I looked at it and the backup camera is no longer in the proper position. The car only has 18K miles on it. I took it to the Honda dealer and their service team tells me one of the camera mounts is broken and it happens all the time. They tell me the Accord backup camera usage is extremely high due to mounting tabs breaking. I spoke with my local Honda garage and they told me they see this issue all the time. I called multiple Honda Dealer Parts Dept's across the country and they all tell me usage is very high and the cameras are on back order. There were four Technical Service Bulletins issued on this 2016 Accord to check for backup camera usage: MC-10187541-0001, MC-10189132-0001, MC-10189839-0001 & MC-10190945-0001 - in February through March 2021. The 2017+ Accords had been recalled by NHSTA for "inoperable" camera software as it was considered a safety issue in the past. Most recently (in 2023) Honda FIT and HR-V models were recalled by the NHSTA related to backup camera issues. The design of the backup camera was also changed as the part number for the replacement does not match the original & yet Honda is not retrofitting the new parts for owners. The Honda part numbers for the camera are as follows: Original in the car: 39530-T2A-A310-M2; First replacement for the original P/N 39530-T2A-A31; Current replacement (February 2023) P/N 39530-T2A-A410-M1 (Sony VCB-H3D8). I had my original backup camera replaced by my Honda dealer - the original part was kept by the dealer to be sent back to Honda of America (per the dealer). I did keep pictures of the old camera as well as the replacement.
Corrective Action:
Inoperable backup camera causing Rear Cross Traffic Warning and Parking Collision warning malfunction - due to a camera plastic mounting tab breakage issue. This puts the safety of other cars or people behind the vehicle at risk when backing up. There were no warnings of the failure - my wife discovered it when reversing one day and had a near miss.I looked at it and the backup camera is no longer in the proper position. The car only has 18K miles on it. I took it to the Honda dealer and their service team tells me one of the camera mounts is broken and it happens all the time. They tell me the Accord backup camera usage is extremely high due to mounting tabs breaking. I spoke with my local Honda garage and they told me they see this issue all the time. I called multiple Honda Dealer Parts Dept's across the country and they all tell me usage is very high and the cameras are on back order. There were four Technical Service Bulletins issued on this 2016 Accord to check for backup camera usage: MC-10187541-0001, MC-10189132-0001, MC-10189839-0001 & MC-10190945-0001 - in February through March 2021. The 2017+ Accords had been recalled by NHSTA for "inoperable" camera software as it was considered a safety issue in the past. Most recently (in 2023) Honda FIT and HR-V models were recalled by the NHSTA related to backup camera issues. The design of the backup camera was also changed as the part number for the replacement does not match the original & yet Honda is not retrofitting the new parts for owners. The Honda part numbers for the camera are as follows: Original in the car: 39530-T2A-A310-M2; First replacement for the original P/N 39530-T2A-A31; Current replacement (February 2023) P/N 39530-T2A-A410-M1 (Sony VCB-H3D8). I had my original backup camera replaced by my Honda dealer - the original part was kept by the dealer to be sent back to Honda of America (per the dealer). I did keep pictures of the old camera as well as the replacement.
Additional Notes:
Inoperable backup camera causing Rear Cross Traffic Warning and Parking Collision warning malfunction - due to a camera plastic mounting tab breakage issue. This puts the safety of other cars or people behind the vehicle at risk when backing up. There were no warnings of the failure - my wife discovered it when reversing one day and had a near miss.I looked at it and the backup camera is no longer in the proper position. The car only has 18K miles on it. I took it to the Honda dealer and their service team tells me one of the camera mounts is broken and it happens all the time. They tell me the Accord backup camera usage is extremely high due to mounting tabs breaking. I spoke with my local Honda garage and they told me they see this issue all the time. I called multiple Honda Dealer Parts Dept's across the country and they all tell me usage is very high and the cameras are on back order. There were four Technical Service Bulletins issued on this 2016 Accord to check for backup camera usage: MC-10187541-0001, MC-10189132-0001, MC-10189839-0001 & MC-10190945-0001 - in February through March 2021. The 2017+ Accords had been recalled by NHSTA for "inoperable" camera software as it was considered a safety issue in the past. Most recently (in 2023) Honda FIT and HR-V models were recalled by the NHSTA related to backup camera issues. The design of the backup camera was also changed as the part number for the replacement does not match the original & yet Honda is not retrofitting the new parts for owners. The Honda part numbers for the camera are as follows: Original in the car: 39530-T2A-A310-M2; First replacement for the original P/N 39530-T2A-A31; Current replacement (February 2023) P/N 39530-T2A-A410-M1 (Sony VCB-H3D8). I had my original backup camera replaced by my Honda dealer - the original part was kept by the dealer to be sent back to Honda of America (per the dealer). I did keep pictures of the old camera as well as the replacement.
Mfg Campaign: 11507825
Recall Date: Feb 17, 2023
Honda (american Honda Motor Co.)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Both low beam headlights burn out at the "same time". This has happened twice in 1 year. I have not had any inspections done yet. If this happens at night or in a tunnel it could be life threatening. Purchased used from a friend who has taken care of the vehicle. I have not checked with him to see if he ever had it happen due to he is no longer living here. First time I just replaced both bulbs and they worked fine. Now about 8 months later same problem. No moisture visible. High beams work but only when switch is in automatic mode. I will replace again, nothing else I can do at the moment.
Corrective Action:
Both low beam headlights burn out at the "same time". This has happened twice in 1 year. I have not had any inspections done yet. If this happens at night or in a tunnel it could be life threatening. Purchased used from a friend who has taken care of the vehicle. I have not checked with him to see if he ever had it happen due to he is no longer living here. First time I just replaced both bulbs and they worked fine. Now about 8 months later same problem. No moisture visible. High beams work but only when switch is in automatic mode. I will replace again, nothing else I can do at the moment.
Additional Notes:
Both low beam headlights burn out at the "same time". This has happened twice in 1 year. I have not had any inspections done yet. If this happens at night or in a tunnel it could be life threatening. Purchased used from a friend who has taken care of the vehicle. I have not checked with him to see if he ever had it happen due to he is no longer living here. First time I just replaced both bulbs and they worked fine. Now about 8 months later same problem. No moisture visible. High beams work but only when switch is in automatic mode. I will replace again, nothing else I can do at the moment.
Mfg Campaign: 11505921
Recall Date: Feb 6, 2023
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I HAVE HAD PROBLEMS WITH THE BACKUP CAMERA IT OUTLINES HOWEVER THE PICTURE IS NOT WORKING AND HAS BEEN OUT FOR SOME TIME I HAVE ASKED THE HONDA DEALER TO LOOK AT THIS MATTER AND IT WAS NEVER RESOLVED ALSO TOOK THE CAR TO BE SERVICED MANY TIMES, SO I STARTED TAKING THE CAR FOR SERVICE ELSE WHERE AND WAS TOLD THEY CAN NOT HELP ME, THIS IS A SAFETY MATTER I AM LOOKING TO GET THIS MATTER RESOLVED I HAVE BEEN PARKING AND AVOIDING BACKING UP DUE TO THIS PROBLEM I NEED ANSWERS AND THE PROBLEM FIXED THANK YOU [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
I HAVE HAD PROBLEMS WITH THE BACKUP CAMERA IT OUTLINES HOWEVER THE PICTURE IS NOT WORKING AND HAS BEEN OUT FOR SOME TIME I HAVE ASKED THE HONDA DEALER TO LOOK AT THIS MATTER AND IT WAS NEVER RESOLVED ALSO TOOK THE CAR TO BE SERVICED MANY TIMES, SO I STARTED TAKING THE CAR FOR SERVICE ELSE WHERE AND WAS TOLD THEY CAN NOT HELP ME, THIS IS A SAFETY MATTER I AM LOOKING TO GET THIS MATTER RESOLVED I HAVE BEEN PARKING AND AVOIDING BACKING UP DUE TO THIS PROBLEM I NEED ANSWERS AND THE PROBLEM FIXED THANK YOU [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
I HAVE HAD PROBLEMS WITH THE BACKUP CAMERA IT OUTLINES HOWEVER THE PICTURE IS NOT WORKING AND HAS BEEN OUT FOR SOME TIME I HAVE ASKED THE HONDA DEALER TO LOOK AT THIS MATTER AND IT WAS NEVER RESOLVED ALSO TOOK THE CAR TO BE SERVICED MANY TIMES, SO I STARTED TAKING THE CAR FOR SERVICE ELSE WHERE AND WAS TOLD THEY CAN NOT HELP ME, THIS IS A SAFETY MATTER I AM LOOKING TO GET THIS MATTER RESOLVED I HAVE BEEN PARKING AND AVOIDING BACKING UP DUE TO THIS PROBLEM I NEED ANSWERS AND THE PROBLEM FIXED THANK YOU [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11505151
Recall Date: Feb 2, 2023
Honda (american Honda Motor Co.)
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
I HAVE HAD PROBLEMS WITH THE BACKUP CAMERA IT OUTLINES HOWEVER THE PICTURE IS NOT WORKING AND HAS BEEN OUT FOR SOME TIME I HAVE ASKED THE HONDA DEALER TO LOOK AT THIS MATTER AND IT WAS NEVER RESOLVED ALSO TOOK THE CAR TO BE SERVICED MANY TIMES, SO I STARTED TAKING THE CAR FOR SERVICE ELSE WHERE AND WAS TOLD THEY CAN NOT HELP ME, THIS IS A SAFETY MATTER I AM LOOKING TO GET THIS MATTER RESOLVED I HAVE BEEN PARKING AND AVOIDING BACKING UP DUE TO THIS PROBLEM I NEED ANSWERS AND THE PROBLEM FIXED THANK YOU [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
I HAVE HAD PROBLEMS WITH THE BACKUP CAMERA IT OUTLINES HOWEVER THE PICTURE IS NOT WORKING AND HAS BEEN OUT FOR SOME TIME I HAVE ASKED THE HONDA DEALER TO LOOK AT THIS MATTER AND IT WAS NEVER RESOLVED ALSO TOOK THE CAR TO BE SERVICED MANY TIMES, SO I STARTED TAKING THE CAR FOR SERVICE ELSE WHERE AND WAS TOLD THEY CAN NOT HELP ME, THIS IS A SAFETY MATTER I AM LOOKING TO GET THIS MATTER RESOLVED I HAVE BEEN PARKING AND AVOIDING BACKING UP DUE TO THIS PROBLEM I NEED ANSWERS AND THE PROBLEM FIXED THANK YOU [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
I HAVE HAD PROBLEMS WITH THE BACKUP CAMERA IT OUTLINES HOWEVER THE PICTURE IS NOT WORKING AND HAS BEEN OUT FOR SOME TIME I HAVE ASKED THE HONDA DEALER TO LOOK AT THIS MATTER AND IT WAS NEVER RESOLVED ALSO TOOK THE CAR TO BE SERVICED MANY TIMES, SO I STARTED TAKING THE CAR FOR SERVICE ELSE WHERE AND WAS TOLD THEY CAN NOT HELP ME, THIS IS A SAFETY MATTER I AM LOOKING TO GET THIS MATTER RESOLVED I HAVE BEEN PARKING AND AVOIDING BACKING UP DUE TO THIS PROBLEM I NEED ANSWERS AND THE PROBLEM FIXED THANK YOU [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11505151
Recall Date: Feb 2, 2023
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
Potential Consequences:
The contact owns a 2016 Honda Accord. The contact stated that while driving approximately 55-60 MPH, the check engine, power steering, traction control, and TPMS warning lights were illuminated. The vehicle lost power, but the driver was able to pull over safely. The contact stated that the gear shift indicator was blank. The vehicle was taken to an independent mechanic who retrieved code: P2138 (Incorrect voltage position sensor and throttle body sensor). The throttle body and accelerator pedal were replaced, but the failure recurred. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 53,000.
Corrective Action:
The contact owns a 2016 Honda Accord. The contact stated that while driving approximately 55-60 MPH, the check engine, power steering, traction control, and TPMS warning lights were illuminated. The vehicle lost power, but the driver was able to pull over safely. The contact stated that the gear shift indicator was blank. The vehicle was taken to an independent mechanic who retrieved code: P2138 (Incorrect voltage position sensor and throttle body sensor). The throttle body and accelerator pedal were replaced, but the failure recurred. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 53,000.
Additional Notes:
The contact owns a 2016 Honda Accord. The contact stated that while driving approximately 55-60 MPH, the check engine, power steering, traction control, and TPMS warning lights were illuminated. The vehicle lost power, but the driver was able to pull over safely. The contact stated that the gear shift indicator was blank. The vehicle was taken to an independent mechanic who retrieved code: P2138 (Incorrect voltage position sensor and throttle body sensor). The throttle body and accelerator pedal were replaced, but the failure recurred. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 53,000.
Mfg Campaign: 11500262
Recall Date: Jan 5, 2023
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Honda Accord. The contact stated that while driving approximately 55-60 MPH, the check engine, power steering, traction control, and TPMS warning lights were illuminated. The vehicle lost power, but the driver was able to pull over safely. The contact stated that the gear shift indicator was blank. The vehicle was taken to an independent mechanic who retrieved code: P2138 (Incorrect voltage position sensor and throttle body sensor). The throttle body and accelerator pedal were replaced, but the failure recurred. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 53,000.
Corrective Action:
The contact owns a 2016 Honda Accord. The contact stated that while driving approximately 55-60 MPH, the check engine, power steering, traction control, and TPMS warning lights were illuminated. The vehicle lost power, but the driver was able to pull over safely. The contact stated that the gear shift indicator was blank. The vehicle was taken to an independent mechanic who retrieved code: P2138 (Incorrect voltage position sensor and throttle body sensor). The throttle body and accelerator pedal were replaced, but the failure recurred. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 53,000.
Additional Notes:
The contact owns a 2016 Honda Accord. The contact stated that while driving approximately 55-60 MPH, the check engine, power steering, traction control, and TPMS warning lights were illuminated. The vehicle lost power, but the driver was able to pull over safely. The contact stated that the gear shift indicator was blank. The vehicle was taken to an independent mechanic who retrieved code: P2138 (Incorrect voltage position sensor and throttle body sensor). The throttle body and accelerator pedal were replaced, but the failure recurred. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 53,000.
Mfg Campaign: 11500262
Recall Date: Jan 5, 2023
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
I'm having another CVT issue this is the second time. The first time was 2 /12 of 20 with a mileage of 15,861 the transmission was slipping around the speed of 52 to 60 mph the dealership did a software update and it seemed to help the situation on the high end speed. More recently the car was back at the dealership once again on 11/23 of 22 with the mileage of 37,854. The tech felt the hesitation an the jerking motion but no codes were found the check engine light is not on. He drained the transmission fluid checking for debris and didn't find any, he performed an ecm/pcm reset, Idle learn, throttle body learn, with no change in condition. He States maybe showing signs of early transmission issue. The service manager is aware of the situation as well but he told me they don't service the Transmissions they just remove and replace them and the cost would be around $6,000 very unacceptable for a car that has 40,000 miles on it. I've tried reaching out to the service manager several times but it it just goes to a voicemail that says text him or email him and I've done both and have not heard any response back and that's been over a month ago. The warning lamp has never been on but the condition with the CVT transmission of hesitating and jerking is still on going it happens more when the car is warm then when the car is cold. The vehicle is available for inspection at any time and I wish they would look at it and figure it out rather than just say it might possibly be an internal transmission issue. The hesitation and jerking motion is definitely a safety issue with me especially at busy intersections when you go to take off it hesitates and wants to fall on its face you just hope and pray that after the hesitation it's going to pick up and continue on and not strand you in the middle of an intersection. It is my daily driver and it happens every time when I get in this vehicle. Thanks for your attention in this matter for the safety of myself and others.
Corrective Action:
I'm having another CVT issue this is the second time. The first time was 2 /12 of 20 with a mileage of 15,861 the transmission was slipping around the speed of 52 to 60 mph the dealership did a software update and it seemed to help the situation on the high end speed. More recently the car was back at the dealership once again on 11/23 of 22 with the mileage of 37,854. The tech felt the hesitation an the jerking motion but no codes were found the check engine light is not on. He drained the transmission fluid checking for debris and didn't find any, he performed an ecm/pcm reset, Idle learn, throttle body learn, with no change in condition. He States maybe showing signs of early transmission issue. The service manager is aware of the situation as well but he told me they don't service the Transmissions they just remove and replace them and the cost would be around $6,000 very unacceptable for a car that has 40,000 miles on it. I've tried reaching out to the service manager several times but it it just goes to a voicemail that says text him or email him and I've done both and have not heard any response back and that's been over a month ago. The warning lamp has never been on but the condition with the CVT transmission of hesitating and jerking is still on going it happens more when the car is warm then when the car is cold. The vehicle is available for inspection at any time and I wish they would look at it and figure it out rather than just say it might possibly be an internal transmission issue. The hesitation and jerking motion is definitely a safety issue with me especially at busy intersections when you go to take off it hesitates and wants to fall on its face you just hope and pray that after the hesitation it's going to pick up and continue on and not strand you in the middle of an intersection. It is my daily driver and it happens every time when I get in this vehicle. Thanks for your attention in this matter for the safety of myself and others.
Additional Notes:
I'm having another CVT issue this is the second time. The first time was 2 /12 of 20 with a mileage of 15,861 the transmission was slipping around the speed of 52 to 60 mph the dealership did a software update and it seemed to help the situation on the high end speed. More recently the car was back at the dealership once again on 11/23 of 22 with the mileage of 37,854. The tech felt the hesitation an the jerking motion but no codes were found the check engine light is not on. He drained the transmission fluid checking for debris and didn't find any, he performed an ecm/pcm reset, Idle learn, throttle body learn, with no change in condition. He States maybe showing signs of early transmission issue. The service manager is aware of the situation as well but he told me they don't service the Transmissions they just remove and replace them and the cost would be around $6,000 very unacceptable for a car that has 40,000 miles on it. I've tried reaching out to the service manager several times but it it just goes to a voicemail that says text him or email him and I've done both and have not heard any response back and that's been over a month ago. The warning lamp has never been on but the condition with the CVT transmission of hesitating and jerking is still on going it happens more when the car is warm then when the car is cold. The vehicle is available for inspection at any time and I wish they would look at it and figure it out rather than just say it might possibly be an internal transmission issue. The hesitation and jerking motion is definitely a safety issue with me especially at busy intersections when you go to take off it hesitates and wants to fall on its face you just hope and pray that after the hesitation it's going to pick up and continue on and not strand you in the middle of an intersection. It is my daily driver and it happens every time when I get in this vehicle. Thanks for your attention in this matter for the safety of myself and others.
Mfg Campaign: 11500397
Recall Date: Jan 5, 2023
Honda (american Honda Motor Co.)
Defect Description:
Chest Clip, Buckle, Harness
Potential Consequences:
On 12/29/22, while in our driveway and preparing to leave home, our forward-facing daughter alerted us to a functionality issue with her car seat straps. The child was able to pull herself all the way forward while strapped into her car seat. After tightening the straps several times, the issue persisted and she continued to be able to fully loosen the straps by simply leaning forward. This demonstrated the way she would have flown forward in the event of an accident, because the straps were not properly restraining her. The car seat was removed from the vehicle and brought inside the home for closer inspection. The locking mechanism in the base of the seat, which typically allows a parent to tighten the straps but then locks the straps in place to prevent loosening, had clearly been rendered nonfunctional. Despite visually appearing functional and safe, the mechanism was not functioning correctly. At that time, a flashlight was used to inspect the mechanism closer. A very small shard of mulch was the culprit. We suspect this mulch must have fallen from our child’s clothing, fallen through the designated strap’s hole in the car seat cover, insidiously jammed itself into the locking mechanism during a routine tightening, and rendered the lock nonfunctional. We believe this to be a significant safety issue that could feasibly repeat without redesign of the mechanism and/or cover of the seat. The mechanism should not be designed in such a way that external items (mulch, food, etc) can interfere. We reported this issue to Graco as well yesterday, 12/29/22. We also have a video of the carseat prior to the removal of the mulch shard demonstrating the nonfunctional mechanism.
Corrective Action:
On 12/29/22, while in our driveway and preparing to leave home, our forward-facing daughter alerted us to a functionality issue with her car seat straps. The child was able to pull herself all the way forward while strapped into her car seat. After tightening the straps several times, the issue persisted and she continued to be able to fully loosen the straps by simply leaning forward. This demonstrated the way she would have flown forward in the event of an accident, because the straps were not properly restraining her. The car seat was removed from the vehicle and brought inside the home for closer inspection. The locking mechanism in the base of the seat, which typically allows a parent to tighten the straps but then locks the straps in place to prevent loosening, had clearly been rendered nonfunctional. Despite visually appearing functional and safe, the mechanism was not functioning correctly. At that time, a flashlight was used to inspect the mechanism closer. A very small shard of mulch was the culprit. We suspect this mulch must have fallen from our child’s clothing, fallen through the designated strap’s hole in the car seat cover, insidiously jammed itself into the locking mechanism during a routine tightening, and rendered the lock nonfunctional. We believe this to be a significant safety issue that could feasibly repeat without redesign of the mechanism and/or cover of the seat. The mechanism should not be designed in such a way that external items (mulch, food, etc) can interfere. We reported this issue to Graco as well yesterday, 12/29/22. We also have a video of the carseat prior to the removal of the mulch shard demonstrating the nonfunctional mechanism.
Additional Notes:
On 12/29/22, while in our driveway and preparing to leave home, our forward-facing daughter alerted us to a functionality issue with her car seat straps. The child was able to pull herself all the way forward while strapped into her car seat. After tightening the straps several times, the issue persisted and she continued to be able to fully loosen the straps by simply leaning forward. This demonstrated the way she would have flown forward in the event of an accident, because the straps were not properly restraining her. The car seat was removed from the vehicle and brought inside the home for closer inspection. The locking mechanism in the base of the seat, which typically allows a parent to tighten the straps but then locks the straps in place to prevent loosening, had clearly been rendered nonfunctional. Despite visually appearing functional and safe, the mechanism was not functioning correctly. At that time, a flashlight was used to inspect the mechanism closer. A very small shard of mulch was the culprit. We suspect this mulch must have fallen from our child’s clothing, fallen through the designated strap’s hole in the car seat cover, insidiously jammed itself into the locking mechanism during a routine tightening, and rendered the lock nonfunctional. We believe this to be a significant safety issue that could feasibly repeat without redesign of the mechanism and/or cover of the seat. The mechanism should not be designed in such a way that external items (mulch, food, etc) can interfere. We reported this issue to Graco as well yesterday, 12/29/22. We also have a video of the carseat prior to the removal of the mulch shard demonstrating the nonfunctional mechanism.
Mfg Campaign: 11499501
Recall Date: Dec 30, 2022
Honda (american Honda Motor Co.)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Driver's side front LED lights went out. I do not see any reason for this, it just stopped working. I am worried this may be a safety issue as these LED lights are now permanently off.
Corrective Action:
Driver's side front LED lights went out. I do not see any reason for this, it just stopped working. I am worried this may be a safety issue as these LED lights are now permanently off.
Additional Notes:
Driver's side front LED lights went out. I do not see any reason for this, it just stopped working. I am worried this may be a safety issue as these LED lights are now permanently off.
Mfg Campaign: 11498305
Recall Date: Dec 20, 2022
Honda (american Honda Motor Co.)
Defect Description:
SEATS
Potential Consequences:
7 year old child sitting behind father when vehicle was hit from behind causing intrusion into the vehicle pushing the rear seat area forward; from the impact, driver's seatback yielded/failed significantly into the child's rear seating position area causing permanent catastrophic brain injuries to the child. Vehicle is currently being stored and preserved for evidence at SAFE, 6775 Hollister Ave., Goleta, CA 93117. Inspections of the vehicle are anticipated in the future.
Corrective Action:
7 year old child sitting behind father when vehicle was hit from behind causing intrusion into the vehicle pushing the rear seat area forward; from the impact, driver's seatback yielded/failed significantly into the child's rear seating position area causing permanent catastrophic brain injuries to the child. Vehicle is currently being stored and preserved for evidence at SAFE, 6775 Hollister Ave., Goleta, CA 93117. Inspections of the vehicle are anticipated in the future.
Additional Notes:
7 year old child sitting behind father when vehicle was hit from behind causing intrusion into the vehicle pushing the rear seat area forward; from the impact, driver's seatback yielded/failed significantly into the child's rear seating position area causing permanent catastrophic brain injuries to the child. Vehicle is currently being stored and preserved for evidence at SAFE, 6775 Hollister Ave., Goleta, CA 93117. Inspections of the vehicle are anticipated in the future.
Mfg Campaign: 11493958
Recall Date: Nov 17, 2022
Honda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
7 year old child sitting behind father when vehicle was hit from behind causing intrusion into the vehicle pushing the rear seat area forward; from the impact, driver's seatback yielded/failed significantly into the child's rear seating position area causing permanent catastrophic brain injuries to the child. Vehicle is currently being stored and preserved for evidence at SAFE, 6775 Hollister Ave., Goleta, CA 93117. Inspections of the vehicle are anticipated in the future.
Corrective Action:
7 year old child sitting behind father when vehicle was hit from behind causing intrusion into the vehicle pushing the rear seat area forward; from the impact, driver's seatback yielded/failed significantly into the child's rear seating position area causing permanent catastrophic brain injuries to the child. Vehicle is currently being stored and preserved for evidence at SAFE, 6775 Hollister Ave., Goleta, CA 93117. Inspections of the vehicle are anticipated in the future.
Additional Notes:
7 year old child sitting behind father when vehicle was hit from behind causing intrusion into the vehicle pushing the rear seat area forward; from the impact, driver's seatback yielded/failed significantly into the child's rear seating position area causing permanent catastrophic brain injuries to the child. Vehicle is currently being stored and preserved for evidence at SAFE, 6775 Hollister Ave., Goleta, CA 93117. Inspections of the vehicle are anticipated in the future.
Mfg Campaign: 11493958
Recall Date: Nov 17, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Radio/audio causing a loud static un bearable noise that won’t turn off even when Turing the radio off an volume all the way down. My concern here is it’s very hard to focus on driving on the road when this occurs since I’m not able to hear anything around me or able to receive phone calls or emergency calls since it is basically impossible to do anything at all until i completely stop somewhere an shut the car completely off. I think not being able to hear traffic around me for example someone honking or a police car, fire truck, ambulance is a real big Hazard. I see a lot of people online that are having the same issue so that’s why I’m here reporting this. I think it def should be reviewed as a hazard safety concern this type of thing can potential cause more trouble on the road for those who suffer from the same issue an other individuals on the road. I have a video of this issue but I am not able to upload it here if I can email the video that would be great.
Corrective Action:
Radio/audio causing a loud static un bearable noise that won’t turn off even when Turing the radio off an volume all the way down. My concern here is it’s very hard to focus on driving on the road when this occurs since I’m not able to hear anything around me or able to receive phone calls or emergency calls since it is basically impossible to do anything at all until i completely stop somewhere an shut the car completely off. I think not being able to hear traffic around me for example someone honking or a police car, fire truck, ambulance is a real big Hazard. I see a lot of people online that are having the same issue so that’s why I’m here reporting this. I think it def should be reviewed as a hazard safety concern this type of thing can potential cause more trouble on the road for those who suffer from the same issue an other individuals on the road. I have a video of this issue but I am not able to upload it here if I can email the video that would be great.
Additional Notes:
Radio/audio causing a loud static un bearable noise that won’t turn off even when Turing the radio off an volume all the way down. My concern here is it’s very hard to focus on driving on the road when this occurs since I’m not able to hear anything around me or able to receive phone calls or emergency calls since it is basically impossible to do anything at all until i completely stop somewhere an shut the car completely off. I think not being able to hear traffic around me for example someone honking or a police car, fire truck, ambulance is a real big Hazard. I see a lot of people online that are having the same issue so that’s why I’m here reporting this. I think it def should be reviewed as a hazard safety concern this type of thing can potential cause more trouble on the road for those who suffer from the same issue an other individuals on the road. I have a video of this issue but I am not able to upload it here if I can email the video that would be great.
Mfg Campaign: 11491716
Recall Date: Nov 1, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
On Wednesday, September 21, 2022, my wife was parking her car in the parking lot of a TJ Maxx, 4220 Summer Ave, Memphis, TN 38122. As she turned right into the parking space, at a very low rate of speed, 1-2 mph, the engine revved and launched her into another parked vehicle. Once the engine revved and launched she had both feet on the brake pedal. It did light damage to the vehicle she hit and moderate damage to her 2016 Honda Accord Coupe. The impact was hard enough to deploy the driver side airbag. No one was in the other vehicle and she did not sustain serious injury. The car was towed to a body shop. The other vehicle was drivable and insurances were exchanged.
Corrective Action:
On Wednesday, September 21, 2022, my wife was parking her car in the parking lot of a TJ Maxx, 4220 Summer Ave, Memphis, TN 38122. As she turned right into the parking space, at a very low rate of speed, 1-2 mph, the engine revved and launched her into another parked vehicle. Once the engine revved and launched she had both feet on the brake pedal. It did light damage to the vehicle she hit and moderate damage to her 2016 Honda Accord Coupe. The impact was hard enough to deploy the driver side airbag. No one was in the other vehicle and she did not sustain serious injury. The car was towed to a body shop. The other vehicle was drivable and insurances were exchanged.
Additional Notes:
On Wednesday, September 21, 2022, my wife was parking her car in the parking lot of a TJ Maxx, 4220 Summer Ave, Memphis, TN 38122. As she turned right into the parking space, at a very low rate of speed, 1-2 mph, the engine revved and launched her into another parked vehicle. Once the engine revved and launched she had both feet on the brake pedal. It did light damage to the vehicle she hit and moderate damage to her 2016 Honda Accord Coupe. The impact was hard enough to deploy the driver side airbag. No one was in the other vehicle and she did not sustain serious injury. The car was towed to a body shop. The other vehicle was drivable and insurances were exchanged.
Mfg Campaign: 11486411
Recall Date: Sep 26, 2022
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
On Wednesday, September 21, 2022, my wife was parking her car in the parking lot of a TJ Maxx, 4220 Summer Ave, Memphis, TN 38122. As she turned right into the parking space, at a very low rate of speed, 1-2 mph, the engine revved and launched her into another parked vehicle. Once the engine revved and launched she had both feet on the brake pedal. It did light damage to the vehicle she hit and moderate damage to her 2016 Honda Accord Coupe. The impact was hard enough to deploy the driver side airbag. No one was in the other vehicle and she did not sustain serious injury. The car was towed to a body shop. The other vehicle was drivable and insurances were exchanged.
Corrective Action:
On Wednesday, September 21, 2022, my wife was parking her car in the parking lot of a TJ Maxx, 4220 Summer Ave, Memphis, TN 38122. As she turned right into the parking space, at a very low rate of speed, 1-2 mph, the engine revved and launched her into another parked vehicle. Once the engine revved and launched she had both feet on the brake pedal. It did light damage to the vehicle she hit and moderate damage to her 2016 Honda Accord Coupe. The impact was hard enough to deploy the driver side airbag. No one was in the other vehicle and she did not sustain serious injury. The car was towed to a body shop. The other vehicle was drivable and insurances were exchanged.
Additional Notes:
On Wednesday, September 21, 2022, my wife was parking her car in the parking lot of a TJ Maxx, 4220 Summer Ave, Memphis, TN 38122. As she turned right into the parking space, at a very low rate of speed, 1-2 mph, the engine revved and launched her into another parked vehicle. Once the engine revved and launched she had both feet on the brake pedal. It did light damage to the vehicle she hit and moderate damage to her 2016 Honda Accord Coupe. The impact was hard enough to deploy the driver side airbag. No one was in the other vehicle and she did not sustain serious injury. The car was towed to a body shop. The other vehicle was drivable and insurances were exchanged.
Mfg Campaign: 11486411
Recall Date: Sep 26, 2022
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
On Wednesday, September 21, 2022, my wife was parking her car in the parking lot of a TJ Maxx, 4220 Summer Ave, Memphis, TN 38122. As she turned right into the parking space, at a very low rate of speed, 1-2 mph, the engine revved and launched her into another parked vehicle. Once the engine revved and launched she had both feet on the brake pedal. It did light damage to the vehicle she hit and moderate damage to her 2016 Honda Accord Coupe. The impact was hard enough to deploy the driver side airbag. No one was in the other vehicle and she did not sustain serious injury. The car was towed to a body shop. The other vehicle was drivable and insurances were exchanged.
Corrective Action:
On Wednesday, September 21, 2022, my wife was parking her car in the parking lot of a TJ Maxx, 4220 Summer Ave, Memphis, TN 38122. As she turned right into the parking space, at a very low rate of speed, 1-2 mph, the engine revved and launched her into another parked vehicle. Once the engine revved and launched she had both feet on the brake pedal. It did light damage to the vehicle she hit and moderate damage to her 2016 Honda Accord Coupe. The impact was hard enough to deploy the driver side airbag. No one was in the other vehicle and she did not sustain serious injury. The car was towed to a body shop. The other vehicle was drivable and insurances were exchanged.
Additional Notes:
On Wednesday, September 21, 2022, my wife was parking her car in the parking lot of a TJ Maxx, 4220 Summer Ave, Memphis, TN 38122. As she turned right into the parking space, at a very low rate of speed, 1-2 mph, the engine revved and launched her into another parked vehicle. Once the engine revved and launched she had both feet on the brake pedal. It did light damage to the vehicle she hit and moderate damage to her 2016 Honda Accord Coupe. The impact was hard enough to deploy the driver side airbag. No one was in the other vehicle and she did not sustain serious injury. The car was towed to a body shop. The other vehicle was drivable and insurances were exchanged.
Mfg Campaign: 11486411
Recall Date: Sep 26, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Car burns 1 qt of oil every 3k miles. More oil needs to be added between regular service intervals or the engine will become damaged from lack of oil.
Corrective Action:
Car burns 1 qt of oil every 3k miles. More oil needs to be added between regular service intervals or the engine will become damaged from lack of oil.
Additional Notes:
Car burns 1 qt of oil every 3k miles. More oil needs to be added between regular service intervals or the engine will become damaged from lack of oil.
Mfg Campaign: 11486214
Recall Date: Sep 24, 2022
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
Driving about 40 mph on a city street with moderate traffic, and the car started to drift uncontrollably, as if sliding on ice. I felt no control with the steering wheel. It lasted about 20-30 seconds. No warning lights came on. I pulled into a service station, and checked the tire pressure and it was normal. Continued on my way and no other problems. I have not taken the car into the shop for any inspection as of yet. I felt that I was at extreme safety risk with the car drifting uncontrollably, had it veered into other lanes of traffic.
Corrective Action:
Driving about 40 mph on a city street with moderate traffic, and the car started to drift uncontrollably, as if sliding on ice. I felt no control with the steering wheel. It lasted about 20-30 seconds. No warning lights came on. I pulled into a service station, and checked the tire pressure and it was normal. Continued on my way and no other problems. I have not taken the car into the shop for any inspection as of yet. I felt that I was at extreme safety risk with the car drifting uncontrollably, had it veered into other lanes of traffic.
Additional Notes:
Driving about 40 mph on a city street with moderate traffic, and the car started to drift uncontrollably, as if sliding on ice. I felt no control with the steering wheel. It lasted about 20-30 seconds. No warning lights came on. I pulled into a service station, and checked the tire pressure and it was normal. Continued on my way and no other problems. I have not taken the car into the shop for any inspection as of yet. I felt that I was at extreme safety risk with the car drifting uncontrollably, had it veered into other lanes of traffic.
Mfg Campaign: 11484421
Recall Date: Sep 14, 2022
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
2016 Honda Accord - sedan (48,000 miles) is pulling to the right. (Hands Free) at the count of 3, the vehicle is off the road (Scary!). Took to Honda dealer for service. Wheel alignment was done. Expensive Continental tires (2 years olds) were moved from front to the back. I returned to the dealer once I left the service center because it seemed even worse. The Advisor took it for a test drive and said it was because I was on a hill/slope. A few days later, I test drove the car with a friend who said for certain I have a problem. I have an appointment to go back to the Honda service center again. I do not know if this is a alignment problem? or bad tires? There is a Solution to every Problem. Find the Answer.
Corrective Action:
2016 Honda Accord - sedan (48,000 miles) is pulling to the right. (Hands Free) at the count of 3, the vehicle is off the road (Scary!). Took to Honda dealer for service. Wheel alignment was done. Expensive Continental tires (2 years olds) were moved from front to the back. I returned to the dealer once I left the service center because it seemed even worse. The Advisor took it for a test drive and said it was because I was on a hill/slope. A few days later, I test drove the car with a friend who said for certain I have a problem. I have an appointment to go back to the Honda service center again. I do not know if this is a alignment problem? or bad tires? There is a Solution to every Problem. Find the Answer.
Additional Notes:
2016 Honda Accord - sedan (48,000 miles) is pulling to the right. (Hands Free) at the count of 3, the vehicle is off the road (Scary!). Took to Honda dealer for service. Wheel alignment was done. Expensive Continental tires (2 years olds) were moved from front to the back. I returned to the dealer once I left the service center because it seemed even worse. The Advisor took it for a test drive and said it was because I was on a hill/slope. A few days later, I test drove the car with a friend who said for certain I have a problem. I have an appointment to go back to the Honda service center again. I do not know if this is a alignment problem? or bad tires? There is a Solution to every Problem. Find the Answer.
Mfg Campaign: 11483035
Recall Date: Sep 6, 2022
Honda (american Honda Motor Co.)
Defect Description:
WHEELS
Potential Consequences:
2016 Honda Accord - sedan (48,000 miles) is pulling to the right. (Hands Free) at the count of 3, the vehicle is off the road (Scary!). Took to Honda dealer for service. Wheel alignment was done. Expensive Continental tires (2 years olds) were moved from front to the back. I returned to the dealer once I left the service center because it seemed even worse. The Advisor took it for a test drive and said it was because I was on a hill/slope. A few days later, I test drove the car with a friend who said for certain I have a problem. I have an appointment to go back to the Honda service center again. I do not know if this is a alignment problem? or bad tires? There is a Solution to every Problem. Find the Answer.
Corrective Action:
2016 Honda Accord - sedan (48,000 miles) is pulling to the right. (Hands Free) at the count of 3, the vehicle is off the road (Scary!). Took to Honda dealer for service. Wheel alignment was done. Expensive Continental tires (2 years olds) were moved from front to the back. I returned to the dealer once I left the service center because it seemed even worse. The Advisor took it for a test drive and said it was because I was on a hill/slope. A few days later, I test drove the car with a friend who said for certain I have a problem. I have an appointment to go back to the Honda service center again. I do not know if this is a alignment problem? or bad tires? There is a Solution to every Problem. Find the Answer.
Additional Notes:
2016 Honda Accord - sedan (48,000 miles) is pulling to the right. (Hands Free) at the count of 3, the vehicle is off the road (Scary!). Took to Honda dealer for service. Wheel alignment was done. Expensive Continental tires (2 years olds) were moved from front to the back. I returned to the dealer once I left the service center because it seemed even worse. The Advisor took it for a test drive and said it was because I was on a hill/slope. A few days later, I test drove the car with a friend who said for certain I have a problem. I have an appointment to go back to the Honda service center again. I do not know if this is a alignment problem? or bad tires? There is a Solution to every Problem. Find the Answer.
Mfg Campaign: 11483035
Recall Date: Sep 6, 2022
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
Potential Consequences:
The contact owns a 2016 Honda Accord. The contact stated upon parking the vehicle, the dashboard lights were turned off. Additionally, the contact attempted to shift into drive(D) but the gear shifter remained seized in the park(P). The contact turned off the vehicle and attempted to drive; however, the failure reoccurred. The vehicle was towed to the dealer however, the mechanic was not able to duplicate the failure. The dealer later informed the contact that the fuse box underneath the dashboard needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and a case was filed. The failure mileage was approximately 50,100.
Corrective Action:
The contact owns a 2016 Honda Accord. The contact stated upon parking the vehicle, the dashboard lights were turned off. Additionally, the contact attempted to shift into drive(D) but the gear shifter remained seized in the park(P). The contact turned off the vehicle and attempted to drive; however, the failure reoccurred. The vehicle was towed to the dealer however, the mechanic was not able to duplicate the failure. The dealer later informed the contact that the fuse box underneath the dashboard needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and a case was filed. The failure mileage was approximately 50,100.
Additional Notes:
The contact owns a 2016 Honda Accord. The contact stated upon parking the vehicle, the dashboard lights were turned off. Additionally, the contact attempted to shift into drive(D) but the gear shifter remained seized in the park(P). The contact turned off the vehicle and attempted to drive; however, the failure reoccurred. The vehicle was towed to the dealer however, the mechanic was not able to duplicate the failure. The dealer later informed the contact that the fuse box underneath the dashboard needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and a case was filed. The failure mileage was approximately 50,100.
Mfg Campaign: 11477791
Recall Date: Aug 5, 2022
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