Complaints & Recalls
Official Safety Recalls - Important!
274 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2017-2020 CR-V, 2018-2019 Accord and Accord Hybrid, 2018-2020 Odyssey, 2019 Insight, and 2019-2020 Acura RDX vehicles. A manufacturing issue with the front seat belts may cause the seat belt buckle channel to interfere with the release button, preventing the seat belt buckle from latching.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: NDA, QDB, BDC, MDD
Recall Date: Mar 9, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Accord Sedan, Accord Hybrid, and 2019-2020 Insight vehicles. A software error may cause intermittent or continuous disruptions in communication between the Body Control Module (BCM) and other components. This may result in malfunctions of various systems such as the windshield wipers and defroster, rearview camera, exterior lights, audible warning of a stopped vehicle, and power window operation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 103, "Windshield Defrosting and Defogging Systems" and number 111, "Rear Visibility" as well as FMVSS numbers 104, 108, 114, 118, and 305.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: X95
Recall Date: Dec 10, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2019 Acura NSX, 2019 Acura RDX, RLX and RLX Sport Hybrid, 2018-2019 Honda Accord, Civic Hatchback, Civic Type R and HR-V, 2019-2020 Insight and 2019 Fit vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: May 28, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018 Honda Accord and 2019 Honda Insight vehicles. In certain scenarios, the back-up camera center display may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: K2G, V2F
Recall Date: Sep 13, 2018
Consumer Complaints
2.2K ComplaintsHonda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Honda Accord. The contact stated while driving 60-65 MPH, the vehicle lost motive power. The check engine warning light and other unknown warning lights were illuminated. The contact was able to veer to the side of the roadway. The contact restarted the vehicle and drove to the residence. Additionally, the contact stated that while starting the vehicle, the vehicle was running rough and was shuddering, and the RPM failed to exceed 2,000 RPM while driving. The contact stated that the failure had been recurring. The vehicle was taken to the dealer, where the fuel injectors were replaced; however, the failure recurred. The vehicle was taken to an independent mechanic, where it was diagnosed that the fuel pump had malfunctioned. The contact was referred to the dealer for recall repair of NHTSA Campaign Number: 20V314000 (Fuel System, Gasoline) however, the dealer informed the contact that the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included. The failure mileage was approximately 75,900.
Corrective Action:
The contact owns a 2018 Honda Accord. The contact stated while driving 60-65 MPH, the vehicle lost motive power. The check engine warning light and other unknown warning lights were illuminated. The contact was able to veer to the side of the roadway. The contact restarted the vehicle and drove to the residence. Additionally, the contact stated that while starting the vehicle, the vehicle was running rough and was shuddering, and the RPM failed to exceed 2,000 RPM while driving. The contact stated that the failure had been recurring. The vehicle was taken to the dealer, where the fuel injectors were replaced; however, the failure recurred. The vehicle was taken to an independent mechanic, where it was diagnosed that the fuel pump had malfunctioned. The contact was referred to the dealer for recall repair of NHTSA Campaign Number: 20V314000 (Fuel System, Gasoline) however, the dealer informed the contact that the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included. The failure mileage was approximately 75,900.
Additional Notes:
The contact owns a 2018 Honda Accord. The contact stated while driving 60-65 MPH, the vehicle lost motive power. The check engine warning light and other unknown warning lights were illuminated. The contact was able to veer to the side of the roadway. The contact restarted the vehicle and drove to the residence. Additionally, the contact stated that while starting the vehicle, the vehicle was running rough and was shuddering, and the RPM failed to exceed 2,000 RPM while driving. The contact stated that the failure had been recurring. The vehicle was taken to the dealer, where the fuel injectors were replaced; however, the failure recurred. The vehicle was taken to an independent mechanic, where it was diagnosed that the fuel pump had malfunctioned. The contact was referred to the dealer for recall repair of NHTSA Campaign Number: 20V314000 (Fuel System, Gasoline) however, the dealer informed the contact that the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included. The failure mileage was approximately 75,900.
Mfg Campaign: 11543230
Recall Date: Sep 7, 2023
Honda (american Honda Motor Co.)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The low beam lights abruptly stopped working without warning. The high beams, fog lights and interior lights work fine but I had to use my bright lights to get home which visually impaired oncoming traffic & myself because they flashed me with their bright lights. I called the dealership, and they said what happened was highly unusual and that led lights don't go out. Following this my system lights started to come on for the tire pressure and the brakes. They are still on and my tires work fine and brakes are working fine.
Corrective Action:
The low beam lights abruptly stopped working without warning. The high beams, fog lights and interior lights work fine but I had to use my bright lights to get home which visually impaired oncoming traffic & myself because they flashed me with their bright lights. I called the dealership, and they said what happened was highly unusual and that led lights don't go out. Following this my system lights started to come on for the tire pressure and the brakes. They are still on and my tires work fine and brakes are working fine.
Additional Notes:
The low beam lights abruptly stopped working without warning. The high beams, fog lights and interior lights work fine but I had to use my bright lights to get home which visually impaired oncoming traffic & myself because they flashed me with their bright lights. I called the dealership, and they said what happened was highly unusual and that led lights don't go out. Following this my system lights started to come on for the tire pressure and the brakes. They are still on and my tires work fine and brakes are working fine.
Mfg Campaign: 11542829
Recall Date: Sep 6, 2023
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
All lights are on saying turbo is goingout on scanner
Corrective Action:
All lights are on saying turbo is goingout on scanner
Additional Notes:
All lights are on saying turbo is goingout on scanner
Mfg Campaign: 11542981
Recall Date: Sep 6, 2023
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Several warning lights appeared on the dash of my 2018 Honda Accord last week, including the check engine light along with several other warnings. The vehicle was acting very strange while I was driving it to the dealership, especially going up inclines. I was informed the fuel pump needed to be replaced, which has now been accomplished. The vehicle only has 34575 miles on it. In my lifetime, I have never had a car that needed a fuel pump replaced, and this one has less than 35,000 miles on it. I feel the fuel pump was inherently defective, not the result of normal wear and tear. I could not have driven this car safely any distance. It has now been replaced, but I believe this fuel pump could cause serious problems and accidents for others if not corrected.
Corrective Action:
Several warning lights appeared on the dash of my 2018 Honda Accord last week, including the check engine light along with several other warnings. The vehicle was acting very strange while I was driving it to the dealership, especially going up inclines. I was informed the fuel pump needed to be replaced, which has now been accomplished. The vehicle only has 34575 miles on it. In my lifetime, I have never had a car that needed a fuel pump replaced, and this one has less than 35,000 miles on it. I feel the fuel pump was inherently defective, not the result of normal wear and tear. I could not have driven this car safely any distance. It has now been replaced, but I believe this fuel pump could cause serious problems and accidents for others if not corrected.
Additional Notes:
Several warning lights appeared on the dash of my 2018 Honda Accord last week, including the check engine light along with several other warnings. The vehicle was acting very strange while I was driving it to the dealership, especially going up inclines. I was informed the fuel pump needed to be replaced, which has now been accomplished. The vehicle only has 34575 miles on it. In my lifetime, I have never had a car that needed a fuel pump replaced, and this one has less than 35,000 miles on it. I feel the fuel pump was inherently defective, not the result of normal wear and tear. I could not have driven this car safely any distance. It has now been replaced, but I believe this fuel pump could cause serious problems and accidents for others if not corrected.
Mfg Campaign: 11541893
Recall Date: Aug 31, 2023
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
The vehicle had a very violent shift (perhaps it was turbo lag related?) at low speed (under 20 miles per hour - typically, this happens in a parking lot or the like as you slowly drive away). In the past, this had been mentioned to the dealer, numerous times, who claimed that the issue is not reproducible. However, during the visit on 12/06/2022, dealer mechanic(s) claimed that they did witness the issue and the fix the performed the following (per dealer's notes): "reset TCM and Batter cable reset." after which (the dealer notes state): "Let the customer know that the trans will adapt to driving habits within 200 miles. If the customer drives hard, the transmission will learn hard to shift hard etc..." The second statement is nonsensical, since, most of the time the transmission shifts relatively fine, regardless of the driving pattern (i.e. hard, mellow, etc.) and the issue happens intermittently (every so many hundreds miles driven), at very low speeds with very little accelerator input, which indicates more of a software issue (and, possibly a mechanical design defect, coupled with the SW issue). Again, Honda has refused to properly troubleshoot and address the issue. There are now other customers with, what sound like, a very similar problem: [XXX] And, just as with my vehicle, other dealers are claiming "there is no issue" and Honda has ignored the issues. Honda has a history of transmission problems from the 2000s and it's really worrying that they might be repeating that pattern with 2018-on models: [XXX] While I am noting the issue at this mileage, there are numerous other instances of where the same problem occurred. The violent manner in which these shifts happen, makes one wonder how much mechanical damage is being done to the transmission and if a recall should be issued. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The vehicle had a very violent shift (perhaps it was turbo lag related?) at low speed (under 20 miles per hour - typically, this happens in a parking lot or the like as you slowly drive away). In the past, this had been mentioned to the dealer, numerous times, who claimed that the issue is not reproducible. However, during the visit on 12/06/2022, dealer mechanic(s) claimed that they did witness the issue and the fix the performed the following (per dealer's notes): "reset TCM and Batter cable reset." after which (the dealer notes state): "Let the customer know that the trans will adapt to driving habits within 200 miles. If the customer drives hard, the transmission will learn hard to shift hard etc..." The second statement is nonsensical, since, most of the time the transmission shifts relatively fine, regardless of the driving pattern (i.e. hard, mellow, etc.) and the issue happens intermittently (every so many hundreds miles driven), at very low speeds with very little accelerator input, which indicates more of a software issue (and, possibly a mechanical design defect, coupled with the SW issue). Again, Honda has refused to properly troubleshoot and address the issue. There are now other customers with, what sound like, a very similar problem: [XXX] And, just as with my vehicle, other dealers are claiming "there is no issue" and Honda has ignored the issues. Honda has a history of transmission problems from the 2000s and it's really worrying that they might be repeating that pattern with 2018-on models: [XXX] While I am noting the issue at this mileage, there are numerous other instances of where the same problem occurred. The violent manner in which these shifts happen, makes one wonder how much mechanical damage is being done to the transmission and if a recall should be issued. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The vehicle had a very violent shift (perhaps it was turbo lag related?) at low speed (under 20 miles per hour - typically, this happens in a parking lot or the like as you slowly drive away). In the past, this had been mentioned to the dealer, numerous times, who claimed that the issue is not reproducible. However, during the visit on 12/06/2022, dealer mechanic(s) claimed that they did witness the issue and the fix the performed the following (per dealer's notes): "reset TCM and Batter cable reset." after which (the dealer notes state): "Let the customer know that the trans will adapt to driving habits within 200 miles. If the customer drives hard, the transmission will learn hard to shift hard etc..." The second statement is nonsensical, since, most of the time the transmission shifts relatively fine, regardless of the driving pattern (i.e. hard, mellow, etc.) and the issue happens intermittently (every so many hundreds miles driven), at very low speeds with very little accelerator input, which indicates more of a software issue (and, possibly a mechanical design defect, coupled with the SW issue). Again, Honda has refused to properly troubleshoot and address the issue. There are now other customers with, what sound like, a very similar problem: [XXX] And, just as with my vehicle, other dealers are claiming "there is no issue" and Honda has ignored the issues. Honda has a history of transmission problems from the 2000s and it's really worrying that they might be repeating that pattern with 2018-on models: [XXX] While I am noting the issue at this mileage, there are numerous other instances of where the same problem occurred. The violent manner in which these shifts happen, makes one wonder how much mechanical damage is being done to the transmission and if a recall should be issued. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11541471
Recall Date: Aug 29, 2023
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
The vehicle had a very violent shift (perhaps it was turbo lag related?) at low speed (under 20 miles per hour - typically, this happens in a parking lot or the like as you slowly drive away). In the past, this had been mentioned to the dealer, numerous times, who claimed that the issue is not reproducible. However, during the visit on 12/06/2022, dealer mechanic(s) claimed that they did witness the issue and the fix the performed the following (per dealer's notes): "reset TCM and Batter cable reset." after which (the dealer notes state): "Let the customer know that the trans will adapt to driving habits within 200 miles. If the customer drives hard, the transmission will learn hard to shift hard etc..." The second statement is nonsensical, since, most of the time the transmission shifts relatively fine, regardless of the driving pattern (i.e. hard, mellow, etc.) and the issue happens intermittently (every so many hundreds miles driven), at very low speeds with very little accelerator input, which indicates more of a software issue (and, possibly a mechanical design defect, coupled with the SW issue). Again, Honda has refused to properly troubleshoot and address the issue. There are now other customers with, what sound like, a very similar problem: [XXX] And, just as with my vehicle, other dealers are claiming "there is no issue" and Honda has ignored the issues. Honda has a history of transmission problems from the 2000s and it's really worrying that they might be repeating that pattern with 2018-on models: [XXX] While I am noting the issue at this mileage, there are numerous other instances of where the same problem occurred. The violent manner in which these shifts happen, makes one wonder how much mechanical damage is being done to the transmission and if a recall should be issued. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The vehicle had a very violent shift (perhaps it was turbo lag related?) at low speed (under 20 miles per hour - typically, this happens in a parking lot or the like as you slowly drive away). In the past, this had been mentioned to the dealer, numerous times, who claimed that the issue is not reproducible. However, during the visit on 12/06/2022, dealer mechanic(s) claimed that they did witness the issue and the fix the performed the following (per dealer's notes): "reset TCM and Batter cable reset." after which (the dealer notes state): "Let the customer know that the trans will adapt to driving habits within 200 miles. If the customer drives hard, the transmission will learn hard to shift hard etc..." The second statement is nonsensical, since, most of the time the transmission shifts relatively fine, regardless of the driving pattern (i.e. hard, mellow, etc.) and the issue happens intermittently (every so many hundreds miles driven), at very low speeds with very little accelerator input, which indicates more of a software issue (and, possibly a mechanical design defect, coupled with the SW issue). Again, Honda has refused to properly troubleshoot and address the issue. There are now other customers with, what sound like, a very similar problem: [XXX] And, just as with my vehicle, other dealers are claiming "there is no issue" and Honda has ignored the issues. Honda has a history of transmission problems from the 2000s and it's really worrying that they might be repeating that pattern with 2018-on models: [XXX] While I am noting the issue at this mileage, there are numerous other instances of where the same problem occurred. The violent manner in which these shifts happen, makes one wonder how much mechanical damage is being done to the transmission and if a recall should be issued. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The vehicle had a very violent shift (perhaps it was turbo lag related?) at low speed (under 20 miles per hour - typically, this happens in a parking lot or the like as you slowly drive away). In the past, this had been mentioned to the dealer, numerous times, who claimed that the issue is not reproducible. However, during the visit on 12/06/2022, dealer mechanic(s) claimed that they did witness the issue and the fix the performed the following (per dealer's notes): "reset TCM and Batter cable reset." after which (the dealer notes state): "Let the customer know that the trans will adapt to driving habits within 200 miles. If the customer drives hard, the transmission will learn hard to shift hard etc..." The second statement is nonsensical, since, most of the time the transmission shifts relatively fine, regardless of the driving pattern (i.e. hard, mellow, etc.) and the issue happens intermittently (every so many hundreds miles driven), at very low speeds with very little accelerator input, which indicates more of a software issue (and, possibly a mechanical design defect, coupled with the SW issue). Again, Honda has refused to properly troubleshoot and address the issue. There are now other customers with, what sound like, a very similar problem: [XXX] And, just as with my vehicle, other dealers are claiming "there is no issue" and Honda has ignored the issues. Honda has a history of transmission problems from the 2000s and it's really worrying that they might be repeating that pattern with 2018-on models: [XXX] While I am noting the issue at this mileage, there are numerous other instances of where the same problem occurred. The violent manner in which these shifts happen, makes one wonder how much mechanical damage is being done to the transmission and if a recall should be issued. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11541477
Recall Date: Aug 29, 2023
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
The vehicle had a very violent shift (perhaps it was turbo lag related?) at low speed (under 20 miles per hour - typically, this happens in a parking lot or the like as you slowly drive away). In the past, this had been mentioned to the dealer, numerous times, who claimed that the issue is not reproducible. However, during the visit on 12/06/2022, dealer mechanic(s) claimed that they did witness the issue and the fix the performed the following (per dealer's notes): "reset TCM and Batter cable reset." after which (the dealer notes state): "Let the customer know that the trans will adapt to driving habits within 200 miles. If the customer drives hard, the transmission will learn hard to shift hard etc..." The second statement is nonsensical, since, most of the time the transmission shifts relatively fine, regardless of the driving pattern (i.e. hard, mellow, etc.) and the issue happens intermittently (every so many hundreds miles driven), at very low speeds with very little accelerator input, which indicates more of a software issue (and, possibly a mechanical design defect, coupled with the SW issue). Again, Honda has refused to properly troubleshoot and address the issue. There are now other customers with, what sound like, a very similar problem: [XXX] And, just as with my vehicle, other dealers are claiming "there is no issue" and Honda has ignored the issues. Honda has a history of transmission problems from the 2000s and it's really worrying that they might be repeating that pattern with 2018-on models: [XXX] While I am noting the issue at this mileage, there are numerous other instances of where the same problem occurred. The violent manner in which these shifts happen, makes one wonder how much mechanical damage is being done to the transmission and if a recall should be issued. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The vehicle had a very violent shift (perhaps it was turbo lag related?) at low speed (under 20 miles per hour - typically, this happens in a parking lot or the like as you slowly drive away). In the past, this had been mentioned to the dealer, numerous times, who claimed that the issue is not reproducible. However, during the visit on 12/06/2022, dealer mechanic(s) claimed that they did witness the issue and the fix the performed the following (per dealer's notes): "reset TCM and Batter cable reset." after which (the dealer notes state): "Let the customer know that the trans will adapt to driving habits within 200 miles. If the customer drives hard, the transmission will learn hard to shift hard etc..." The second statement is nonsensical, since, most of the time the transmission shifts relatively fine, regardless of the driving pattern (i.e. hard, mellow, etc.) and the issue happens intermittently (every so many hundreds miles driven), at very low speeds with very little accelerator input, which indicates more of a software issue (and, possibly a mechanical design defect, coupled with the SW issue). Again, Honda has refused to properly troubleshoot and address the issue. There are now other customers with, what sound like, a very similar problem: [XXX] And, just as with my vehicle, other dealers are claiming "there is no issue" and Honda has ignored the issues. Honda has a history of transmission problems from the 2000s and it's really worrying that they might be repeating that pattern with 2018-on models: [XXX] While I am noting the issue at this mileage, there are numerous other instances of where the same problem occurred. The violent manner in which these shifts happen, makes one wonder how much mechanical damage is being done to the transmission and if a recall should be issued. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The vehicle had a very violent shift (perhaps it was turbo lag related?) at low speed (under 20 miles per hour - typically, this happens in a parking lot or the like as you slowly drive away). In the past, this had been mentioned to the dealer, numerous times, who claimed that the issue is not reproducible. However, during the visit on 12/06/2022, dealer mechanic(s) claimed that they did witness the issue and the fix the performed the following (per dealer's notes): "reset TCM and Batter cable reset." after which (the dealer notes state): "Let the customer know that the trans will adapt to driving habits within 200 miles. If the customer drives hard, the transmission will learn hard to shift hard etc..." The second statement is nonsensical, since, most of the time the transmission shifts relatively fine, regardless of the driving pattern (i.e. hard, mellow, etc.) and the issue happens intermittently (every so many hundreds miles driven), at very low speeds with very little accelerator input, which indicates more of a software issue (and, possibly a mechanical design defect, coupled with the SW issue). Again, Honda has refused to properly troubleshoot and address the issue. There are now other customers with, what sound like, a very similar problem: [XXX] And, just as with my vehicle, other dealers are claiming "there is no issue" and Honda has ignored the issues. Honda has a history of transmission problems from the 2000s and it's really worrying that they might be repeating that pattern with 2018-on models: [XXX] While I am noting the issue at this mileage, there are numerous other instances of where the same problem occurred. The violent manner in which these shifts happen, makes one wonder how much mechanical damage is being done to the transmission and if a recall should be issued. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11541480
Recall Date: Aug 29, 2023
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
The vehicle had a very violent shift (perhaps it was turbo lag related?) at low speed (under 20 miles per hour - typically, this happens in a parking lot or the like as you slowly drive away). In the past, this had been mentioned to the dealer, numerous times, who claimed that the issue is not reproducible. However, during the visit on 12/06/2022, dealer mechanic(s) claimed that they did witness the issue and the fix the performed the following (per dealer's notes): "reset TCM and Batter cable reset." after which (the dealer notes state): "Let the customer know that the trans will adapt to driving habits within 200 miles. If the customer drives hard, the transmission will learn hard to shift hard etc..." The second statement is nonsensical, since, most of the time the transmission shifts relatively fine, regardless of the driving pattern (i.e. hard, mellow, etc.) and the issue happens intermittently (every so many hundreds miles driven), at very low speeds with very little accelerator input, which indicates more of a software issue (and, possibly a mechanical design defect, coupled with the SW issue). Again, Honda has refused to properly troubleshoot and address the issue. There are now other customers with, what sound like, a very similar problem: [XXX] And, just as with my vehicle, other dealers are claiming "there is no issue" and Honda has ignored the issues. Honda has a history of transmission problems from the 2000s and it's really worrying that they might be repeating that pattern with 2018-on models: [XXX] While I am noting the issue at this mileage, there are numerous other instances of where the same problem occurred. The violent manner in which these shifts happen, makes one wonder how much mechanical damage is being done to the transmission and if a recall should be issued. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The vehicle had a very violent shift (perhaps it was turbo lag related?) at low speed (under 20 miles per hour - typically, this happens in a parking lot or the like as you slowly drive away). In the past, this had been mentioned to the dealer, numerous times, who claimed that the issue is not reproducible. However, during the visit on 12/06/2022, dealer mechanic(s) claimed that they did witness the issue and the fix the performed the following (per dealer's notes): "reset TCM and Batter cable reset." after which (the dealer notes state): "Let the customer know that the trans will adapt to driving habits within 200 miles. If the customer drives hard, the transmission will learn hard to shift hard etc..." The second statement is nonsensical, since, most of the time the transmission shifts relatively fine, regardless of the driving pattern (i.e. hard, mellow, etc.) and the issue happens intermittently (every so many hundreds miles driven), at very low speeds with very little accelerator input, which indicates more of a software issue (and, possibly a mechanical design defect, coupled with the SW issue). Again, Honda has refused to properly troubleshoot and address the issue. There are now other customers with, what sound like, a very similar problem: [XXX] And, just as with my vehicle, other dealers are claiming "there is no issue" and Honda has ignored the issues. Honda has a history of transmission problems from the 2000s and it's really worrying that they might be repeating that pattern with 2018-on models: [XXX] While I am noting the issue at this mileage, there are numerous other instances of where the same problem occurred. The violent manner in which these shifts happen, makes one wonder how much mechanical damage is being done to the transmission and if a recall should be issued. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The vehicle had a very violent shift (perhaps it was turbo lag related?) at low speed (under 20 miles per hour - typically, this happens in a parking lot or the like as you slowly drive away). In the past, this had been mentioned to the dealer, numerous times, who claimed that the issue is not reproducible. However, during the visit on 12/06/2022, dealer mechanic(s) claimed that they did witness the issue and the fix the performed the following (per dealer's notes): "reset TCM and Batter cable reset." after which (the dealer notes state): "Let the customer know that the trans will adapt to driving habits within 200 miles. If the customer drives hard, the transmission will learn hard to shift hard etc..." The second statement is nonsensical, since, most of the time the transmission shifts relatively fine, regardless of the driving pattern (i.e. hard, mellow, etc.) and the issue happens intermittently (every so many hundreds miles driven), at very low speeds with very little accelerator input, which indicates more of a software issue (and, possibly a mechanical design defect, coupled with the SW issue). Again, Honda has refused to properly troubleshoot and address the issue. There are now other customers with, what sound like, a very similar problem: [XXX] And, just as with my vehicle, other dealers are claiming "there is no issue" and Honda has ignored the issues. Honda has a history of transmission problems from the 2000s and it's really worrying that they might be repeating that pattern with 2018-on models: [XXX] While I am noting the issue at this mileage, there are numerous other instances of where the same problem occurred. The violent manner in which these shifts happen, makes one wonder how much mechanical damage is being done to the transmission and if a recall should be issued. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11541482
Recall Date: Aug 29, 2023
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
The vehicle had a very violent shift (perhaps it was turbo lag related?) at low speed (under 20 miles per hour - typically, this happens in a parking lot or the like as you slowly drive away). In the past, this had been mentioned to the dealer, numerous times, who claimed that the issue is not reproducible. However, during the visit on 12/06/2022, dealer mechanic(s) claimed that they did witness the issue and the fix the performed the following (per dealer's notes): "reset TCM and Batter cable reset." after which (the dealer notes state): "Let the customer know that the trans will adapt to driving habits within 200 miles. If the customer drives hard, the transmission will learn hard to shift hard etc..." The second statement is nonsensical, since, most of the time the transmission shifts relatively fine, regardless of the driving pattern (i.e. hard, mellow, etc.) and the issue happens intermittently (every so many hundreds miles driven), at very low speeds with very little accelerator input, which indicates more of a software issue (and, possibly a mechanical design defect, coupled with the SW issue). Again, Honda has refused to properly troubleshoot and address the issue. There are now other customers with, what sound like, a very similar problem: [XXX] And, just as with my vehicle, other dealers are claiming "there is no issue" and Honda has ignored the issues. Honda has a history of transmission problems from the 2000s and it's really worrying that they might be repeating that pattern with 2018-on models: [XXX] While I am noting the issue at this mileage, there are numerous other instances of where the same problem occurred. The violent manner in which these shifts happen, makes one wonder how much mechanical damage is being done to the transmission and if a recall should be issued. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The vehicle had a very violent shift (perhaps it was turbo lag related?) at low speed (under 20 miles per hour - typically, this happens in a parking lot or the like as you slowly drive away). In the past, this had been mentioned to the dealer, numerous times, who claimed that the issue is not reproducible. However, during the visit on 12/06/2022, dealer mechanic(s) claimed that they did witness the issue and the fix the performed the following (per dealer's notes): "reset TCM and Batter cable reset." after which (the dealer notes state): "Let the customer know that the trans will adapt to driving habits within 200 miles. If the customer drives hard, the transmission will learn hard to shift hard etc..." The second statement is nonsensical, since, most of the time the transmission shifts relatively fine, regardless of the driving pattern (i.e. hard, mellow, etc.) and the issue happens intermittently (every so many hundreds miles driven), at very low speeds with very little accelerator input, which indicates more of a software issue (and, possibly a mechanical design defect, coupled with the SW issue). Again, Honda has refused to properly troubleshoot and address the issue. There are now other customers with, what sound like, a very similar problem: [XXX] And, just as with my vehicle, other dealers are claiming "there is no issue" and Honda has ignored the issues. Honda has a history of transmission problems from the 2000s and it's really worrying that they might be repeating that pattern with 2018-on models: [XXX] While I am noting the issue at this mileage, there are numerous other instances of where the same problem occurred. The violent manner in which these shifts happen, makes one wonder how much mechanical damage is being done to the transmission and if a recall should be issued. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The vehicle had a very violent shift (perhaps it was turbo lag related?) at low speed (under 20 miles per hour - typically, this happens in a parking lot or the like as you slowly drive away). In the past, this had been mentioned to the dealer, numerous times, who claimed that the issue is not reproducible. However, during the visit on 12/06/2022, dealer mechanic(s) claimed that they did witness the issue and the fix the performed the following (per dealer's notes): "reset TCM and Batter cable reset." after which (the dealer notes state): "Let the customer know that the trans will adapt to driving habits within 200 miles. If the customer drives hard, the transmission will learn hard to shift hard etc..." The second statement is nonsensical, since, most of the time the transmission shifts relatively fine, regardless of the driving pattern (i.e. hard, mellow, etc.) and the issue happens intermittently (every so many hundreds miles driven), at very low speeds with very little accelerator input, which indicates more of a software issue (and, possibly a mechanical design defect, coupled with the SW issue). Again, Honda has refused to properly troubleshoot and address the issue. There are now other customers with, what sound like, a very similar problem: [XXX] And, just as with my vehicle, other dealers are claiming "there is no issue" and Honda has ignored the issues. Honda has a history of transmission problems from the 2000s and it's really worrying that they might be repeating that pattern with 2018-on models: [XXX] While I am noting the issue at this mileage, there are numerous other instances of where the same problem occurred. The violent manner in which these shifts happen, makes one wonder how much mechanical damage is being done to the transmission and if a recall should be issued. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11541485
Recall Date: Aug 29, 2023
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
The vehicle had a very violent shift (perhaps it was turbo lag related?) at low speed (under 20 miles per hour - typically, this happens in a parking lot or the like as you slowly drive away). In the past, this had been mentioned to the dealer, numerous times, who claimed that the issue is not reproducible. However, during the visit on 12/06/2022, dealer mechanic(s) claimed that they did witness the issue and the fix the performed the following (per dealer's notes): "reset TCM and Batter cable reset." after which (the dealer notes state): "Let the customer know that the trans will adapt to driving habits within 200 miles. If the customer drives hard, the transmission will learn hard to shift hard etc..." The second statement is nonsensical, since, most of the time the transmission shifts relatively fine, regardless of the driving pattern (i.e. hard, mellow, etc.) and the issue happens intermittently (every so many hundreds miles driven), at very low speeds with very little accelerator input, which indicates more of a software issue (and, possibly a mechanical design defect, coupled with the SW issue). Again, Honda has refused to properly troubleshoot and address the issue. There are now other customers with, what sound like, a very similar problem: [XXX] And, just as with my vehicle, other dealers are claiming "there is no issue" and Honda has ignored the issues. Honda has a history of transmission problems from the 2000s and it's really worrying that they might be repeating that pattern with 2018-on models: [XXX] While I am noting the issue at this mileage, there are numerous other instances of where the same problem occurred. The violent manner in which these shifts happen, makes one wonder how much mechanical damage is being done to the transmission and if a recall should be issued. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The vehicle had a very violent shift (perhaps it was turbo lag related?) at low speed (under 20 miles per hour - typically, this happens in a parking lot or the like as you slowly drive away). In the past, this had been mentioned to the dealer, numerous times, who claimed that the issue is not reproducible. However, during the visit on 12/06/2022, dealer mechanic(s) claimed that they did witness the issue and the fix the performed the following (per dealer's notes): "reset TCM and Batter cable reset." after which (the dealer notes state): "Let the customer know that the trans will adapt to driving habits within 200 miles. If the customer drives hard, the transmission will learn hard to shift hard etc..." The second statement is nonsensical, since, most of the time the transmission shifts relatively fine, regardless of the driving pattern (i.e. hard, mellow, etc.) and the issue happens intermittently (every so many hundreds miles driven), at very low speeds with very little accelerator input, which indicates more of a software issue (and, possibly a mechanical design defect, coupled with the SW issue). Again, Honda has refused to properly troubleshoot and address the issue. There are now other customers with, what sound like, a very similar problem: [XXX] And, just as with my vehicle, other dealers are claiming "there is no issue" and Honda has ignored the issues. Honda has a history of transmission problems from the 2000s and it's really worrying that they might be repeating that pattern with 2018-on models: [XXX] While I am noting the issue at this mileage, there are numerous other instances of where the same problem occurred. The violent manner in which these shifts happen, makes one wonder how much mechanical damage is being done to the transmission and if a recall should be issued. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The vehicle had a very violent shift (perhaps it was turbo lag related?) at low speed (under 20 miles per hour - typically, this happens in a parking lot or the like as you slowly drive away). In the past, this had been mentioned to the dealer, numerous times, who claimed that the issue is not reproducible. However, during the visit on 12/06/2022, dealer mechanic(s) claimed that they did witness the issue and the fix the performed the following (per dealer's notes): "reset TCM and Batter cable reset." after which (the dealer notes state): "Let the customer know that the trans will adapt to driving habits within 200 miles. If the customer drives hard, the transmission will learn hard to shift hard etc..." The second statement is nonsensical, since, most of the time the transmission shifts relatively fine, regardless of the driving pattern (i.e. hard, mellow, etc.) and the issue happens intermittently (every so many hundreds miles driven), at very low speeds with very little accelerator input, which indicates more of a software issue (and, possibly a mechanical design defect, coupled with the SW issue). Again, Honda has refused to properly troubleshoot and address the issue. There are now other customers with, what sound like, a very similar problem: [XXX] And, just as with my vehicle, other dealers are claiming "there is no issue" and Honda has ignored the issues. Honda has a history of transmission problems from the 2000s and it's really worrying that they might be repeating that pattern with 2018-on models: [XXX] While I am noting the issue at this mileage, there are numerous other instances of where the same problem occurred. The violent manner in which these shifts happen, makes one wonder how much mechanical damage is being done to the transmission and if a recall should be issued. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11541490
Recall Date: Aug 29, 2023
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
The vehicle had a very violent shift (perhaps it was turbo lag related?) at low speed (under 20 miles per hour - typically, this happens in a parking lot or the like as you slowly drive away). In the past, this had been mentioned to the dealer, numerous times, who claimed that the issue is not reproducible. However, during the visit on 12/06/2022, dealer mechanic(s) claimed that they did witness the issue and the fix the performed the following (per dealer's notes): "reset TCM and Batter cable reset." after which (the dealer notes state): "Let the customer know that the trans will adapt to driving habits within 200 miles. If the customer drives hard, the transmission will learn hard to shift hard etc..." The second statement is nonsensical, since, most of the time the transmission shifts relatively fine, regardless of the driving pattern (i.e. hard, mellow, etc.) and the issue happens intermittently (every so many hundreds miles driven), at very low speeds with very little accelerator input, which indicates more of a software issue (and, possibly a mechanical design defect, coupled with the SW issue). Again, Honda has refused to properly troubleshoot and address the issue. There are now other customers with, what sound like, a very similar problem: [XXX] And, just as with my vehicle, other dealers are claiming "there is no issue" and Honda has ignored the issues. Honda has a history of transmission problems from the 2000s and it's really worrying that they might be repeating that pattern with 2018-on models: [XXX] While I am noting the issue at this mileage, there are numerous other instances of where the same problem occurred. The violent manner in which these shifts happen, makes one wonder how much mechanical damage is being done to the transmission and if a recall should be issued. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The vehicle had a very violent shift (perhaps it was turbo lag related?) at low speed (under 20 miles per hour - typically, this happens in a parking lot or the like as you slowly drive away). In the past, this had been mentioned to the dealer, numerous times, who claimed that the issue is not reproducible. However, during the visit on 12/06/2022, dealer mechanic(s) claimed that they did witness the issue and the fix the performed the following (per dealer's notes): "reset TCM and Batter cable reset." after which (the dealer notes state): "Let the customer know that the trans will adapt to driving habits within 200 miles. If the customer drives hard, the transmission will learn hard to shift hard etc..." The second statement is nonsensical, since, most of the time the transmission shifts relatively fine, regardless of the driving pattern (i.e. hard, mellow, etc.) and the issue happens intermittently (every so many hundreds miles driven), at very low speeds with very little accelerator input, which indicates more of a software issue (and, possibly a mechanical design defect, coupled with the SW issue). Again, Honda has refused to properly troubleshoot and address the issue. There are now other customers with, what sound like, a very similar problem: [XXX] And, just as with my vehicle, other dealers are claiming "there is no issue" and Honda has ignored the issues. Honda has a history of transmission problems from the 2000s and it's really worrying that they might be repeating that pattern with 2018-on models: [XXX] While I am noting the issue at this mileage, there are numerous other instances of where the same problem occurred. The violent manner in which these shifts happen, makes one wonder how much mechanical damage is being done to the transmission and if a recall should be issued. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The vehicle had a very violent shift (perhaps it was turbo lag related?) at low speed (under 20 miles per hour - typically, this happens in a parking lot or the like as you slowly drive away). In the past, this had been mentioned to the dealer, numerous times, who claimed that the issue is not reproducible. However, during the visit on 12/06/2022, dealer mechanic(s) claimed that they did witness the issue and the fix the performed the following (per dealer's notes): "reset TCM and Batter cable reset." after which (the dealer notes state): "Let the customer know that the trans will adapt to driving habits within 200 miles. If the customer drives hard, the transmission will learn hard to shift hard etc..." The second statement is nonsensical, since, most of the time the transmission shifts relatively fine, regardless of the driving pattern (i.e. hard, mellow, etc.) and the issue happens intermittently (every so many hundreds miles driven), at very low speeds with very little accelerator input, which indicates more of a software issue (and, possibly a mechanical design defect, coupled with the SW issue). Again, Honda has refused to properly troubleshoot and address the issue. There are now other customers with, what sound like, a very similar problem: [XXX] And, just as with my vehicle, other dealers are claiming "there is no issue" and Honda has ignored the issues. Honda has a history of transmission problems from the 2000s and it's really worrying that they might be repeating that pattern with 2018-on models: [XXX] While I am noting the issue at this mileage, there are numerous other instances of where the same problem occurred. The violent manner in which these shifts happen, makes one wonder how much mechanical damage is being done to the transmission and if a recall should be issued. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11541492
Recall Date: Aug 29, 2023
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
The vehicle had a very violent shift (perhaps it was turbo lag related?) at low speed (under 20 miles per hour - typically, this happens in a parking lot or the like as you slowly drive away). In the past, this had been mentioned to the dealer, numerous times, who claimed that the issue is not reproducible. However, during the visit on 12/06/2022, dealer mechanic(s) claimed that they did witness the issue and the fix the performed the following (per dealer's notes): "reset TCM and Batter cable reset." after which (the dealer notes state): "Let the customer know that the trans will adapt to driving habits within 200 miles. If the customer drives hard, the transmission will learn hard to shift hard etc..." The second statement is nonsensical, since, most of the time the transmission shifts relatively fine, regardless of the driving pattern (i.e. hard, mellow, etc.) and the issue happens intermittently (every so many hundreds miles driven), at very low speeds with very little accelerator input, which indicates more of a software issue (and, possibly a mechanical design defect, coupled with the SW issue). Again, Honda has refused to properly troubleshoot and address the issue. There are now other customers with, what sound like, a very similar problem: [XXX] And, just as with my vehicle, other dealers are claiming "there is no issue" and Honda has ignored the issues. Honda has a history of transmission problems from the 2000s and it's really worrying that they might be repeating that pattern with 2018-on models: [XXX] While I am noting the issue at this mileage, there are numerous other instances of where the same problem occurred. The violent manner in which these shifts happen, makes one wonder how much mechanical damage is being done to the transmission and if a recall should be issued. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The vehicle had a very violent shift (perhaps it was turbo lag related?) at low speed (under 20 miles per hour - typically, this happens in a parking lot or the like as you slowly drive away). In the past, this had been mentioned to the dealer, numerous times, who claimed that the issue is not reproducible. However, during the visit on 12/06/2022, dealer mechanic(s) claimed that they did witness the issue and the fix the performed the following (per dealer's notes): "reset TCM and Batter cable reset." after which (the dealer notes state): "Let the customer know that the trans will adapt to driving habits within 200 miles. If the customer drives hard, the transmission will learn hard to shift hard etc..." The second statement is nonsensical, since, most of the time the transmission shifts relatively fine, regardless of the driving pattern (i.e. hard, mellow, etc.) and the issue happens intermittently (every so many hundreds miles driven), at very low speeds with very little accelerator input, which indicates more of a software issue (and, possibly a mechanical design defect, coupled with the SW issue). Again, Honda has refused to properly troubleshoot and address the issue. There are now other customers with, what sound like, a very similar problem: [XXX] And, just as with my vehicle, other dealers are claiming "there is no issue" and Honda has ignored the issues. Honda has a history of transmission problems from the 2000s and it's really worrying that they might be repeating that pattern with 2018-on models: [XXX] While I am noting the issue at this mileage, there are numerous other instances of where the same problem occurred. The violent manner in which these shifts happen, makes one wonder how much mechanical damage is being done to the transmission and if a recall should be issued. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The vehicle had a very violent shift (perhaps it was turbo lag related?) at low speed (under 20 miles per hour - typically, this happens in a parking lot or the like as you slowly drive away). In the past, this had been mentioned to the dealer, numerous times, who claimed that the issue is not reproducible. However, during the visit on 12/06/2022, dealer mechanic(s) claimed that they did witness the issue and the fix the performed the following (per dealer's notes): "reset TCM and Batter cable reset." after which (the dealer notes state): "Let the customer know that the trans will adapt to driving habits within 200 miles. If the customer drives hard, the transmission will learn hard to shift hard etc..." The second statement is nonsensical, since, most of the time the transmission shifts relatively fine, regardless of the driving pattern (i.e. hard, mellow, etc.) and the issue happens intermittently (every so many hundreds miles driven), at very low speeds with very little accelerator input, which indicates more of a software issue (and, possibly a mechanical design defect, coupled with the SW issue). Again, Honda has refused to properly troubleshoot and address the issue. There are now other customers with, what sound like, a very similar problem: [XXX] And, just as with my vehicle, other dealers are claiming "there is no issue" and Honda has ignored the issues. Honda has a history of transmission problems from the 2000s and it's really worrying that they might be repeating that pattern with 2018-on models: [XXX] While I am noting the issue at this mileage, there are numerous other instances of where the same problem occurred. The violent manner in which these shifts happen, makes one wonder how much mechanical damage is being done to the transmission and if a recall should be issued. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11541495
Recall Date: Aug 29, 2023
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
This is a complaint for a unique occurrence of this problem on this date. In some instances, it seems that the ventilation system is potentially pulling noxious fumes in from the engine bay and in others, there seems to be an issue with moisture retention when AC is run. The vehicle forces foul smelling air in to the cab. Honda has failed to properly troubleshoot the issue (i.e. retain the vehicle for more than a few hours and try to understand if there is an issue with the ventilation system or something else).
Corrective Action:
This is a complaint for a unique occurrence of this problem on this date. In some instances, it seems that the ventilation system is potentially pulling noxious fumes in from the engine bay and in others, there seems to be an issue with moisture retention when AC is run. The vehicle forces foul smelling air in to the cab. Honda has failed to properly troubleshoot the issue (i.e. retain the vehicle for more than a few hours and try to understand if there is an issue with the ventilation system or something else).
Additional Notes:
This is a complaint for a unique occurrence of this problem on this date. In some instances, it seems that the ventilation system is potentially pulling noxious fumes in from the engine bay and in others, there seems to be an issue with moisture retention when AC is run. The vehicle forces foul smelling air in to the cab. Honda has failed to properly troubleshoot the issue (i.e. retain the vehicle for more than a few hours and try to understand if there is an issue with the ventilation system or something else).
Mfg Campaign: 11541507
Recall Date: Aug 29, 2023
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The 2018 Accords have a system called "Brake Hold" which is intended to engage the braking system while a vehicle is stopped at, say, a stop-light. The intent seems to be to allow the driver to have their foot on the gas, instead of the brake pedal. The Brake Hold system frequently has an issue where it allows the vehicle to creep. This, generally, seems to happen in colder temperatures. Another, pattern of behavior is when the vehicle has been brought to a slow roll, then stopped (using the brake pedal) and as soon as the brake pedal is release, the Brake Hold system fails to hold the vehicle in the stopped position. After a significant delay, the Brake System is engaged, but the vehicles had, at that point, lurched forward several inches, if not over a foot. This indicates (just as with the Collision Mitigation System delays, discussed in other complaints) that there is a significant issue with the timing of the control system utilized in the Brake Hold, the sensor(s) or both, where the system fails to detect the conditions in real time and reacts in a delayed manner. Again, as with other issues on the later Honda models, Honda has failed to perform comprehensive troubleshooting of the issue (even after me taking the vehicle to the dealer as indicated by Honda. This is a complaint for a separately occurring instance.
Corrective Action:
The 2018 Accords have a system called "Brake Hold" which is intended to engage the braking system while a vehicle is stopped at, say, a stop-light. The intent seems to be to allow the driver to have their foot on the gas, instead of the brake pedal. The Brake Hold system frequently has an issue where it allows the vehicle to creep. This, generally, seems to happen in colder temperatures. Another, pattern of behavior is when the vehicle has been brought to a slow roll, then stopped (using the brake pedal) and as soon as the brake pedal is release, the Brake Hold system fails to hold the vehicle in the stopped position. After a significant delay, the Brake System is engaged, but the vehicles had, at that point, lurched forward several inches, if not over a foot. This indicates (just as with the Collision Mitigation System delays, discussed in other complaints) that there is a significant issue with the timing of the control system utilized in the Brake Hold, the sensor(s) or both, where the system fails to detect the conditions in real time and reacts in a delayed manner. Again, as with other issues on the later Honda models, Honda has failed to perform comprehensive troubleshooting of the issue (even after me taking the vehicle to the dealer as indicated by Honda. This is a complaint for a separately occurring instance.
Additional Notes:
The 2018 Accords have a system called "Brake Hold" which is intended to engage the braking system while a vehicle is stopped at, say, a stop-light. The intent seems to be to allow the driver to have their foot on the gas, instead of the brake pedal. The Brake Hold system frequently has an issue where it allows the vehicle to creep. This, generally, seems to happen in colder temperatures. Another, pattern of behavior is when the vehicle has been brought to a slow roll, then stopped (using the brake pedal) and as soon as the brake pedal is release, the Brake Hold system fails to hold the vehicle in the stopped position. After a significant delay, the Brake System is engaged, but the vehicles had, at that point, lurched forward several inches, if not over a foot. This indicates (just as with the Collision Mitigation System delays, discussed in other complaints) that there is a significant issue with the timing of the control system utilized in the Brake Hold, the sensor(s) or both, where the system fails to detect the conditions in real time and reacts in a delayed manner. Again, as with other issues on the later Honda models, Honda has failed to perform comprehensive troubleshooting of the issue (even after me taking the vehicle to the dealer as indicated by Honda. This is a complaint for a separately occurring instance.
Mfg Campaign: 11541509
Recall Date: Aug 29, 2023
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The 2018 Accords have a system called "Brake Hold" which is intended to engage the braking system while a vehicle is stopped at, say, a stop-light. The intent seems to be to allow the driver to have their foot on the gas, instead of the brake pedal. The Brake Hold system frequently has an issue where it allows the vehicle to creep. This, generally, seems to happen in colder temperatures. Another, pattern of behavior is when the vehicle has been brought to a slow roll, then stopped (using the brake pedal) and as soon as the brake pedal is release, the Brake Hold system fails to hold the vehicle in the stopped position. After a significant delay, the Brake System is engaged, but the vehicles had, at that point, lurched forward several inches, if not over a foot. This indicates (just as with the Collision Mitigation System delays, discussed in other complaints) that there is a significant issue with the timing of the control system utilized in the Brake Hold, the sensor(s) or both, where the system fails to detect the conditions in real time and reacts in a delayed manner. Again, as with other issues on the later Honda models, Honda has failed to perform comprehensive troubleshooting of the issue (even after me taking the vehicle to the dealer as indicated by Honda. This is a complaint for a separately occurring instance.
Corrective Action:
The 2018 Accords have a system called "Brake Hold" which is intended to engage the braking system while a vehicle is stopped at, say, a stop-light. The intent seems to be to allow the driver to have their foot on the gas, instead of the brake pedal. The Brake Hold system frequently has an issue where it allows the vehicle to creep. This, generally, seems to happen in colder temperatures. Another, pattern of behavior is when the vehicle has been brought to a slow roll, then stopped (using the brake pedal) and as soon as the brake pedal is release, the Brake Hold system fails to hold the vehicle in the stopped position. After a significant delay, the Brake System is engaged, but the vehicles had, at that point, lurched forward several inches, if not over a foot. This indicates (just as with the Collision Mitigation System delays, discussed in other complaints) that there is a significant issue with the timing of the control system utilized in the Brake Hold, the sensor(s) or both, where the system fails to detect the conditions in real time and reacts in a delayed manner. Again, as with other issues on the later Honda models, Honda has failed to perform comprehensive troubleshooting of the issue (even after me taking the vehicle to the dealer as indicated by Honda. This is a complaint for a separately occurring instance.
Additional Notes:
The 2018 Accords have a system called "Brake Hold" which is intended to engage the braking system while a vehicle is stopped at, say, a stop-light. The intent seems to be to allow the driver to have their foot on the gas, instead of the brake pedal. The Brake Hold system frequently has an issue where it allows the vehicle to creep. This, generally, seems to happen in colder temperatures. Another, pattern of behavior is when the vehicle has been brought to a slow roll, then stopped (using the brake pedal) and as soon as the brake pedal is release, the Brake Hold system fails to hold the vehicle in the stopped position. After a significant delay, the Brake System is engaged, but the vehicles had, at that point, lurched forward several inches, if not over a foot. This indicates (just as with the Collision Mitigation System delays, discussed in other complaints) that there is a significant issue with the timing of the control system utilized in the Brake Hold, the sensor(s) or both, where the system fails to detect the conditions in real time and reacts in a delayed manner. Again, as with other issues on the later Honda models, Honda has failed to perform comprehensive troubleshooting of the issue (even after me taking the vehicle to the dealer as indicated by Honda. This is a complaint for a separately occurring instance.
Mfg Campaign: 11541509
Recall Date: Aug 29, 2023
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
In the multimple other complaints filed (regarding the Collision Mitigation System, Infotainment, etc.) it become obvious that Honda has really screwed up the firmware/software and how it interacts with the sensors/systems and the user on this vehicle. The issue, this time, was the common occurrence of the battery dying. HOWEVER, instead of simply putting up a message that says "Hello, your battery is in an untennable state", someone thought it would be a good idea to flush EVERY warning possible, as in "Anti-Lock Brake System Problem...", "Vehicle Stability Assist System Problem...", etc. And, of course, it would demand that you "take it to the dealer." Upon replacing the battery the issues went away, for a few days. Then, another set of warnings - this time, something to do with the "Emission System". Upon taking it to a non-Honda reputable mechanic (so, a third party without a conflict of interest), they reset the codes and then things seemed to settle down. Good to know - another thing that just "happens with these" when it comes to the Accords of the 2018+ model year.
Corrective Action:
In the multimple other complaints filed (regarding the Collision Mitigation System, Infotainment, etc.) it become obvious that Honda has really screwed up the firmware/software and how it interacts with the sensors/systems and the user on this vehicle. The issue, this time, was the common occurrence of the battery dying. HOWEVER, instead of simply putting up a message that says "Hello, your battery is in an untennable state", someone thought it would be a good idea to flush EVERY warning possible, as in "Anti-Lock Brake System Problem...", "Vehicle Stability Assist System Problem...", etc. And, of course, it would demand that you "take it to the dealer." Upon replacing the battery the issues went away, for a few days. Then, another set of warnings - this time, something to do with the "Emission System". Upon taking it to a non-Honda reputable mechanic (so, a third party without a conflict of interest), they reset the codes and then things seemed to settle down. Good to know - another thing that just "happens with these" when it comes to the Accords of the 2018+ model year.
Additional Notes:
In the multimple other complaints filed (regarding the Collision Mitigation System, Infotainment, etc.) it become obvious that Honda has really screwed up the firmware/software and how it interacts with the sensors/systems and the user on this vehicle. The issue, this time, was the common occurrence of the battery dying. HOWEVER, instead of simply putting up a message that says "Hello, your battery is in an untennable state", someone thought it would be a good idea to flush EVERY warning possible, as in "Anti-Lock Brake System Problem...", "Vehicle Stability Assist System Problem...", etc. And, of course, it would demand that you "take it to the dealer." Upon replacing the battery the issues went away, for a few days. Then, another set of warnings - this time, something to do with the "Emission System". Upon taking it to a non-Honda reputable mechanic (so, a third party without a conflict of interest), they reset the codes and then things seemed to settle down. Good to know - another thing that just "happens with these" when it comes to the Accords of the 2018+ model year.
Mfg Campaign: 11541516
Recall Date: Aug 29, 2023
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
In the multimple other complaints filed (regarding the Collision Mitigation System, Infotainment, etc.) it become obvious that Honda has really screwed up the firmware/software and how it interacts with the sensors/systems and the user on this vehicle. The issue, this time, was the common occurrence of the battery dying. HOWEVER, instead of simply putting up a message that says "Hello, your battery is in an untennable state", someone thought it would be a good idea to flush EVERY warning possible, as in "Anti-Lock Brake System Problem...", "Vehicle Stability Assist System Problem...", etc. And, of course, it would demand that you "take it to the dealer." Upon replacing the battery the issues went away, for a few days. Then, another set of warnings - this time, something to do with the "Emission System". Upon taking it to a non-Honda reputable mechanic (so, a third party without a conflict of interest), they reset the codes and then things seemed to settle down. Good to know - another thing that just "happens with these" when it comes to the Accords of the 2018+ model year.
Corrective Action:
In the multimple other complaints filed (regarding the Collision Mitigation System, Infotainment, etc.) it become obvious that Honda has really screwed up the firmware/software and how it interacts with the sensors/systems and the user on this vehicle. The issue, this time, was the common occurrence of the battery dying. HOWEVER, instead of simply putting up a message that says "Hello, your battery is in an untennable state", someone thought it would be a good idea to flush EVERY warning possible, as in "Anti-Lock Brake System Problem...", "Vehicle Stability Assist System Problem...", etc. And, of course, it would demand that you "take it to the dealer." Upon replacing the battery the issues went away, for a few days. Then, another set of warnings - this time, something to do with the "Emission System". Upon taking it to a non-Honda reputable mechanic (so, a third party without a conflict of interest), they reset the codes and then things seemed to settle down. Good to know - another thing that just "happens with these" when it comes to the Accords of the 2018+ model year.
Additional Notes:
In the multimple other complaints filed (regarding the Collision Mitigation System, Infotainment, etc.) it become obvious that Honda has really screwed up the firmware/software and how it interacts with the sensors/systems and the user on this vehicle. The issue, this time, was the common occurrence of the battery dying. HOWEVER, instead of simply putting up a message that says "Hello, your battery is in an untennable state", someone thought it would be a good idea to flush EVERY warning possible, as in "Anti-Lock Brake System Problem...", "Vehicle Stability Assist System Problem...", etc. And, of course, it would demand that you "take it to the dealer." Upon replacing the battery the issues went away, for a few days. Then, another set of warnings - this time, something to do with the "Emission System". Upon taking it to a non-Honda reputable mechanic (so, a third party without a conflict of interest), they reset the codes and then things seemed to settle down. Good to know - another thing that just "happens with these" when it comes to the Accords of the 2018+ model year.
Mfg Campaign: 11541516
Recall Date: Aug 29, 2023
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The vehicle keeps stating the brake mitigation, acc, and other various Honda sensor features need to be repaired and to contact a dealer. The vehicle de-accelerates on its home and doesn’t allow any of the Honda sense features to work. All the components of the dash are triggered at once. Most of the time the vehicle drives fine without the use of the Honda sense features. I have brought this to Honda and they state they don’t see any issues known to cause this problem. Short of the fact they never seem to happen when I bring it to the dealership. Most of the time this goes away on its own but lately the problems are lasting days. I don’t feel safe driving my own vehicle which has been greatly maintained.
Corrective Action:
The vehicle keeps stating the brake mitigation, acc, and other various Honda sensor features need to be repaired and to contact a dealer. The vehicle de-accelerates on its home and doesn’t allow any of the Honda sense features to work. All the components of the dash are triggered at once. Most of the time the vehicle drives fine without the use of the Honda sense features. I have brought this to Honda and they state they don’t see any issues known to cause this problem. Short of the fact they never seem to happen when I bring it to the dealership. Most of the time this goes away on its own but lately the problems are lasting days. I don’t feel safe driving my own vehicle which has been greatly maintained.
Additional Notes:
The vehicle keeps stating the brake mitigation, acc, and other various Honda sensor features need to be repaired and to contact a dealer. The vehicle de-accelerates on its home and doesn’t allow any of the Honda sense features to work. All the components of the dash are triggered at once. Most of the time the vehicle drives fine without the use of the Honda sense features. I have brought this to Honda and they state they don’t see any issues known to cause this problem. Short of the fact they never seem to happen when I bring it to the dealership. Most of the time this goes away on its own but lately the problems are lasting days. I don’t feel safe driving my own vehicle which has been greatly maintained.
Mfg Campaign: 11541152
Recall Date: Aug 28, 2023
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The vehicle keeps stating the brake mitigation, acc, and other various Honda sensor features need to be repaired and to contact a dealer. The vehicle de-accelerates on its home and doesn’t allow any of the Honda sense features to work. All the components of the dash are triggered at once. Most of the time the vehicle drives fine without the use of the Honda sense features. I have brought this to Honda and they state they don’t see any issues known to cause this problem. Short of the fact they never seem to happen when I bring it to the dealership. Most of the time this goes away on its own but lately the problems are lasting days. I don’t feel safe driving my own vehicle which has been greatly maintained.
Corrective Action:
The vehicle keeps stating the brake mitigation, acc, and other various Honda sensor features need to be repaired and to contact a dealer. The vehicle de-accelerates on its home and doesn’t allow any of the Honda sense features to work. All the components of the dash are triggered at once. Most of the time the vehicle drives fine without the use of the Honda sense features. I have brought this to Honda and they state they don’t see any issues known to cause this problem. Short of the fact they never seem to happen when I bring it to the dealership. Most of the time this goes away on its own but lately the problems are lasting days. I don’t feel safe driving my own vehicle which has been greatly maintained.
Additional Notes:
The vehicle keeps stating the brake mitigation, acc, and other various Honda sensor features need to be repaired and to contact a dealer. The vehicle de-accelerates on its home and doesn’t allow any of the Honda sense features to work. All the components of the dash are triggered at once. Most of the time the vehicle drives fine without the use of the Honda sense features. I have brought this to Honda and they state they don’t see any issues known to cause this problem. Short of the fact they never seem to happen when I bring it to the dealership. Most of the time this goes away on its own but lately the problems are lasting days. I don’t feel safe driving my own vehicle which has been greatly maintained.
Mfg Campaign: 11541152
Recall Date: Aug 28, 2023
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The vehicle keeps stating the brake mitigation, acc, and other various Honda sensor features need to be repaired and to contact a dealer. The vehicle de-accelerates on its home and doesn’t allow any of the Honda sense features to work. All the components of the dash are triggered at once. Most of the time the vehicle drives fine without the use of the Honda sense features. I have brought this to Honda and they state they don’t see any issues known to cause this problem. Short of the fact they never seem to happen when I bring it to the dealership. Most of the time this goes away on its own but lately the problems are lasting days. I don’t feel safe driving my own vehicle which has been greatly maintained.
Corrective Action:
The vehicle keeps stating the brake mitigation, acc, and other various Honda sensor features need to be repaired and to contact a dealer. The vehicle de-accelerates on its home and doesn’t allow any of the Honda sense features to work. All the components of the dash are triggered at once. Most of the time the vehicle drives fine without the use of the Honda sense features. I have brought this to Honda and they state they don’t see any issues known to cause this problem. Short of the fact they never seem to happen when I bring it to the dealership. Most of the time this goes away on its own but lately the problems are lasting days. I don’t feel safe driving my own vehicle which has been greatly maintained.
Additional Notes:
The vehicle keeps stating the brake mitigation, acc, and other various Honda sensor features need to be repaired and to contact a dealer. The vehicle de-accelerates on its home and doesn’t allow any of the Honda sense features to work. All the components of the dash are triggered at once. Most of the time the vehicle drives fine without the use of the Honda sense features. I have brought this to Honda and they state they don’t see any issues known to cause this problem. Short of the fact they never seem to happen when I bring it to the dealership. Most of the time this goes away on its own but lately the problems are lasting days. I don’t feel safe driving my own vehicle which has been greatly maintained.
Mfg Campaign: 11541152
Recall Date: Aug 28, 2023
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury