Complaints & Recalls
Official Safety Recalls - Important!
37 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain model year 2016 Honda Civic two door and four door 1.5L turbo and 2.0L vehicles. The electric parking brake (EPB) may not engage if it is applied immediately after turning the ignition off.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: KC6
Recall Date: Oct 11, 2016
Honda (american Honda Motor Co.)
Safety Issue:
American Honda Motor Co. (Honda) is recalling certain model year 2016 Civic 2-Door vehicles manufactured February 23, 2016, through May 20, 2016. The affected vehicles may have a damaged LED side marker light circuit board inside the taillight assembly, making the marker light inoperable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: KB8
Recall Date: Jul 11, 2016
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain model year 2016 Civic vehicles manufactured September 22, 2015, to February 3, 2016 and equipped with 2.0L engines. The affected vehicles have engines with piston assemblies that may have been manufactured without a piston wrist pin circlip or with an incorrectly installed piston wrist pin circlip.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: JX9
Recall Date: Feb 9, 2016
Consumer Complaints
1.2K ComplaintsHonda (american Honda Motor Co.)
Defect Description:
AIR BAGS
Potential Consequences:
Went over railroad tracks just like any other car and the airbag blew for no reason. The front of the car was not hit.
Corrective Action:
Went over railroad tracks just like any other car and the airbag blew for no reason. The front of the car was not hit.
Additional Notes:
Went over railroad tracks just like any other car and the airbag blew for no reason. The front of the car was not hit.
Mfg Campaign: 11582021
Recall Date: Apr 9, 2024
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact's parent owns a 2016 Honda Civic. The contact stated that while the parent was parking into a parking space, and straightening the steering wheel; the brake pedal depressed but the vehicle continued to drive. Several warning messages were displayed "Vehicle Stability Assist Problem", "Power System Steering Problem", "Hill Start Assist Problem", "Emissions Systems Problem", "Brake Hold System Problem", and "Brake System Problem". The driver noticed that the brake pedal failed to respond and the vehicle rapidly accelerated, causing the vehicle to crash into two medians and crash into a parked and unoccupied Ford Edge vehicle at unknown speeds. The stationary vehicle was pushed halfway out of the parking spot. No air bags deployed, and there were no injuries reported. The vehicle was towed to a dealer where it was unknown if the vehicle was diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 48,000.
Corrective Action:
The contact's parent owns a 2016 Honda Civic. The contact stated that while the parent was parking into a parking space, and straightening the steering wheel; the brake pedal depressed but the vehicle continued to drive. Several warning messages were displayed "Vehicle Stability Assist Problem", "Power System Steering Problem", "Hill Start Assist Problem", "Emissions Systems Problem", "Brake Hold System Problem", and "Brake System Problem". The driver noticed that the brake pedal failed to respond and the vehicle rapidly accelerated, causing the vehicle to crash into two medians and crash into a parked and unoccupied Ford Edge vehicle at unknown speeds. The stationary vehicle was pushed halfway out of the parking spot. No air bags deployed, and there were no injuries reported. The vehicle was towed to a dealer where it was unknown if the vehicle was diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 48,000.
Additional Notes:
The contact's parent owns a 2016 Honda Civic. The contact stated that while the parent was parking into a parking space, and straightening the steering wheel; the brake pedal depressed but the vehicle continued to drive. Several warning messages were displayed "Vehicle Stability Assist Problem", "Power System Steering Problem", "Hill Start Assist Problem", "Emissions Systems Problem", "Brake Hold System Problem", and "Brake System Problem". The driver noticed that the brake pedal failed to respond and the vehicle rapidly accelerated, causing the vehicle to crash into two medians and crash into a parked and unoccupied Ford Edge vehicle at unknown speeds. The stationary vehicle was pushed halfway out of the parking spot. No air bags deployed, and there were no injuries reported. The vehicle was towed to a dealer where it was unknown if the vehicle was diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 48,000.
Mfg Campaign: 11580533
Recall Date: Apr 1, 2024
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
Potential Consequences:
The contact's parent owns a 2016 Honda Civic. The contact stated that while the parent was parking into a parking space, and straightening the steering wheel; the brake pedal depressed but the vehicle continued to drive. Several warning messages were displayed "Vehicle Stability Assist Problem", "Power System Steering Problem", "Hill Start Assist Problem", "Emissions Systems Problem", "Brake Hold System Problem", and "Brake System Problem". The driver noticed that the brake pedal failed to respond and the vehicle rapidly accelerated, causing the vehicle to crash into two medians and crash into a parked and unoccupied Ford Edge vehicle at unknown speeds. The stationary vehicle was pushed halfway out of the parking spot. No air bags deployed, and there were no injuries reported. The vehicle was towed to a dealer where it was unknown if the vehicle was diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 48,000.
Corrective Action:
The contact's parent owns a 2016 Honda Civic. The contact stated that while the parent was parking into a parking space, and straightening the steering wheel; the brake pedal depressed but the vehicle continued to drive. Several warning messages were displayed "Vehicle Stability Assist Problem", "Power System Steering Problem", "Hill Start Assist Problem", "Emissions Systems Problem", "Brake Hold System Problem", and "Brake System Problem". The driver noticed that the brake pedal failed to respond and the vehicle rapidly accelerated, causing the vehicle to crash into two medians and crash into a parked and unoccupied Ford Edge vehicle at unknown speeds. The stationary vehicle was pushed halfway out of the parking spot. No air bags deployed, and there were no injuries reported. The vehicle was towed to a dealer where it was unknown if the vehicle was diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 48,000.
Additional Notes:
The contact's parent owns a 2016 Honda Civic. The contact stated that while the parent was parking into a parking space, and straightening the steering wheel; the brake pedal depressed but the vehicle continued to drive. Several warning messages were displayed "Vehicle Stability Assist Problem", "Power System Steering Problem", "Hill Start Assist Problem", "Emissions Systems Problem", "Brake Hold System Problem", and "Brake System Problem". The driver noticed that the brake pedal failed to respond and the vehicle rapidly accelerated, causing the vehicle to crash into two medians and crash into a parked and unoccupied Ford Edge vehicle at unknown speeds. The stationary vehicle was pushed halfway out of the parking spot. No air bags deployed, and there were no injuries reported. The vehicle was towed to a dealer where it was unknown if the vehicle was diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 48,000.
Mfg Campaign: 11580533
Recall Date: Apr 1, 2024
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I have noticed for a while now. When the light turns green or I'm at a stop and I have enough time to take off the car does not move when I apply the gas. It stalls and that scares me. I have noticed my cruise control shut off the other day when driving on the freeway. And I could not turn it back on. Now when I try to apply the parking bake when I'm parked the parking brake does not turn on nor the brake hold. The lights keep flashing than turn odd My headlight in the front and back passenger don't work. I've switched out the bulbs and it's an electrical problem. I see recalls on some of these matters but honda won't do nothing because it's not on their system when I bought this car in 2016.
Corrective Action:
I have noticed for a while now. When the light turns green or I'm at a stop and I have enough time to take off the car does not move when I apply the gas. It stalls and that scares me. I have noticed my cruise control shut off the other day when driving on the freeway. And I could not turn it back on. Now when I try to apply the parking bake when I'm parked the parking brake does not turn on nor the brake hold. The lights keep flashing than turn odd My headlight in the front and back passenger don't work. I've switched out the bulbs and it's an electrical problem. I see recalls on some of these matters but honda won't do nothing because it's not on their system when I bought this car in 2016.
Additional Notes:
I have noticed for a while now. When the light turns green or I'm at a stop and I have enough time to take off the car does not move when I apply the gas. It stalls and that scares me. I have noticed my cruise control shut off the other day when driving on the freeway. And I could not turn it back on. Now when I try to apply the parking bake when I'm parked the parking brake does not turn on nor the brake hold. The lights keep flashing than turn odd My headlight in the front and back passenger don't work. I've switched out the bulbs and it's an electrical problem. I see recalls on some of these matters but honda won't do nothing because it's not on their system when I bought this car in 2016.
Mfg Campaign: 11580073
Recall Date: Mar 29, 2024
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have noticed for a while now. When the light turns green or I'm at a stop and I have enough time to take off the car does not move when I apply the gas. It stalls and that scares me. I have noticed my cruise control shut off the other day when driving on the freeway. And I could not turn it back on. Now when I try to apply the parking bake when I'm parked the parking brake does not turn on nor the brake hold. The lights keep flashing than turn odd My headlight in the front and back passenger don't work. I've switched out the bulbs and it's an electrical problem. I see recalls on some of these matters but honda won't do nothing because it's not on their system when I bought this car in 2016.
Corrective Action:
I have noticed for a while now. When the light turns green or I'm at a stop and I have enough time to take off the car does not move when I apply the gas. It stalls and that scares me. I have noticed my cruise control shut off the other day when driving on the freeway. And I could not turn it back on. Now when I try to apply the parking bake when I'm parked the parking brake does not turn on nor the brake hold. The lights keep flashing than turn odd My headlight in the front and back passenger don't work. I've switched out the bulbs and it's an electrical problem. I see recalls on some of these matters but honda won't do nothing because it's not on their system when I bought this car in 2016.
Additional Notes:
I have noticed for a while now. When the light turns green or I'm at a stop and I have enough time to take off the car does not move when I apply the gas. It stalls and that scares me. I have noticed my cruise control shut off the other day when driving on the freeway. And I could not turn it back on. Now when I try to apply the parking bake when I'm parked the parking brake does not turn on nor the brake hold. The lights keep flashing than turn odd My headlight in the front and back passenger don't work. I've switched out the bulbs and it's an electrical problem. I see recalls on some of these matters but honda won't do nothing because it's not on their system when I bought this car in 2016.
Mfg Campaign: 11580073
Recall Date: Mar 29, 2024
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I have noticed for a while now. When the light turns green or I'm at a stop and I have enough time to take off the car does not move when I apply the gas. It stalls and that scares me. I have noticed my cruise control shut off the other day when driving on the freeway. And I could not turn it back on. Now when I try to apply the parking bake when I'm parked the parking brake does not turn on nor the brake hold. The lights keep flashing than turn odd My headlight in the front and back passenger don't work. I've switched out the bulbs and it's an electrical problem. I see recalls on some of these matters but honda won't do nothing because it's not on their system when I bought this car in 2016.
Corrective Action:
I have noticed for a while now. When the light turns green or I'm at a stop and I have enough time to take off the car does not move when I apply the gas. It stalls and that scares me. I have noticed my cruise control shut off the other day when driving on the freeway. And I could not turn it back on. Now when I try to apply the parking bake when I'm parked the parking brake does not turn on nor the brake hold. The lights keep flashing than turn odd My headlight in the front and back passenger don't work. I've switched out the bulbs and it's an electrical problem. I see recalls on some of these matters but honda won't do nothing because it's not on their system when I bought this car in 2016.
Additional Notes:
I have noticed for a while now. When the light turns green or I'm at a stop and I have enough time to take off the car does not move when I apply the gas. It stalls and that scares me. I have noticed my cruise control shut off the other day when driving on the freeway. And I could not turn it back on. Now when I try to apply the parking bake when I'm parked the parking brake does not turn on nor the brake hold. The lights keep flashing than turn odd My headlight in the front and back passenger don't work. I've switched out the bulbs and it's an electrical problem. I see recalls on some of these matters but honda won't do nothing because it's not on their system when I bought this car in 2016.
Mfg Campaign: 11580073
Recall Date: Mar 29, 2024
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2016 Honda Civic. The contact stated that while driving at various speeds, the steering wheel became firm, and was sticking while turning in direction. There was no warning light illuminated. The contact stated that the failure was more noticeable while driving at highway speeds, and caused the vehicle to drift to either side, causing the driver to make additional adjustments to keep the vehicle driving straight. The vehicle was taken to the local dealer who was unable to duplicate the failure. The manufacturer was notified of the failure, but no assistance was provided. The vehicle was not repaired. The failure mileage was 31,000.
Corrective Action:
The contact owns a 2016 Honda Civic. The contact stated that while driving at various speeds, the steering wheel became firm, and was sticking while turning in direction. There was no warning light illuminated. The contact stated that the failure was more noticeable while driving at highway speeds, and caused the vehicle to drift to either side, causing the driver to make additional adjustments to keep the vehicle driving straight. The vehicle was taken to the local dealer who was unable to duplicate the failure. The manufacturer was notified of the failure, but no assistance was provided. The vehicle was not repaired. The failure mileage was 31,000.
Additional Notes:
The contact owns a 2016 Honda Civic. The contact stated that while driving at various speeds, the steering wheel became firm, and was sticking while turning in direction. There was no warning light illuminated. The contact stated that the failure was more noticeable while driving at highway speeds, and caused the vehicle to drift to either side, causing the driver to make additional adjustments to keep the vehicle driving straight. The vehicle was taken to the local dealer who was unable to duplicate the failure. The manufacturer was notified of the failure, but no assistance was provided. The vehicle was not repaired. The failure mileage was 31,000.
Mfg Campaign: 11575980
Recall Date: Mar 7, 2024
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission shifted out of gear into neutral driving down the highway with no available gear options no warning lights nothing.
Corrective Action:
Transmission shifted out of gear into neutral driving down the highway with no available gear options no warning lights nothing.
Additional Notes:
Transmission shifted out of gear into neutral driving down the highway with no available gear options no warning lights nothing.
Mfg Campaign: 11576018
Recall Date: Mar 7, 2024
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
Power steering locks up a bit after driving for 20-30 mins. The steering is notchy and hard to turn the wheels. Dealership said the power steering assembly needs replacement which is cover for 2017 and later. Not 2016. Even it’s the same generation and same symptoms. This is a safety issue and 2016 year model should be recalled as well.
Corrective Action:
Power steering locks up a bit after driving for 20-30 mins. The steering is notchy and hard to turn the wheels. Dealership said the power steering assembly needs replacement which is cover for 2017 and later. Not 2016. Even it’s the same generation and same symptoms. This is a safety issue and 2016 year model should be recalled as well.
Additional Notes:
Power steering locks up a bit after driving for 20-30 mins. The steering is notchy and hard to turn the wheels. Dealership said the power steering assembly needs replacement which is cover for 2017 and later. Not 2016. Even it’s the same generation and same symptoms. This is a safety issue and 2016 year model should be recalled as well.
Mfg Campaign: 11573841
Recall Date: Feb 25, 2024
Honda (american Honda Motor Co.)
Defect Description:
AIR BAGS
Potential Consequences:
FRONT BUMPER AND GRILLE O/H bumper assy RT Filler cover w/o fog lamps; Bumper cover; Impact bar; Grille; Molding Lower grille 2.0 liter; Eblem FRONT LAMPS RT HEADLAMP ASSY LT R&I HEADLAMP ASSEMBLY AIM, RT MARKER AC Air bag, MISCELLANEOUS OPERATIONS CoolantTIRE 215/55/16, new SRS module and zero point calibrate ABS module
Corrective Action:
FRONT BUMPER AND GRILLE O/H bumper assy RT Filler cover w/o fog lamps; Bumper cover; Impact bar; Grille; Molding Lower grille 2.0 liter; Eblem FRONT LAMPS RT HEADLAMP ASSY LT R&I HEADLAMP ASSEMBLY AIM, RT MARKER AC Air bag, MISCELLANEOUS OPERATIONS CoolantTIRE 215/55/16, new SRS module and zero point calibrate ABS module
Additional Notes:
FRONT BUMPER AND GRILLE O/H bumper assy RT Filler cover w/o fog lamps; Bumper cover; Impact bar; Grille; Molding Lower grille 2.0 liter; Eblem FRONT LAMPS RT HEADLAMP ASSY LT R&I HEADLAMP ASSEMBLY AIM, RT MARKER AC Air bag, MISCELLANEOUS OPERATIONS CoolantTIRE 215/55/16, new SRS module and zero point calibrate ABS module
Mfg Campaign: 11571864
Recall Date: Feb 14, 2024
Honda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
FRONT BUMPER AND GRILLE O/H bumper assy RT Filler cover w/o fog lamps; Bumper cover; Impact bar; Grille; Molding Lower grille 2.0 liter; Eblem FRONT LAMPS RT HEADLAMP ASSY LT R&I HEADLAMP ASSEMBLY AIM, RT MARKER AC Air bag, MISCELLANEOUS OPERATIONS CoolantTIRE 215/55/16, new SRS module and zero point calibrate ABS module
Corrective Action:
FRONT BUMPER AND GRILLE O/H bumper assy RT Filler cover w/o fog lamps; Bumper cover; Impact bar; Grille; Molding Lower grille 2.0 liter; Eblem FRONT LAMPS RT HEADLAMP ASSY LT R&I HEADLAMP ASSEMBLY AIM, RT MARKER AC Air bag, MISCELLANEOUS OPERATIONS CoolantTIRE 215/55/16, new SRS module and zero point calibrate ABS module
Additional Notes:
FRONT BUMPER AND GRILLE O/H bumper assy RT Filler cover w/o fog lamps; Bumper cover; Impact bar; Grille; Molding Lower grille 2.0 liter; Eblem FRONT LAMPS RT HEADLAMP ASSY LT R&I HEADLAMP ASSEMBLY AIM, RT MARKER AC Air bag, MISCELLANEOUS OPERATIONS CoolantTIRE 215/55/16, new SRS module and zero point calibrate ABS module
Mfg Campaign: 11571864
Recall Date: Feb 14, 2024
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
FRONT BUMPER AND GRILLE O/H bumper assy RT Filler cover w/o fog lamps; Bumper cover; Impact bar; Grille; Molding Lower grille 2.0 liter; Eblem FRONT LAMPS RT HEADLAMP ASSY LT R&I HEADLAMP ASSEMBLY AIM, RT MARKER AC Air bag, MISCELLANEOUS OPERATIONS CoolantTIRE 215/55/16, new SRS module and zero point calibrate ABS module
Corrective Action:
FRONT BUMPER AND GRILLE O/H bumper assy RT Filler cover w/o fog lamps; Bumper cover; Impact bar; Grille; Molding Lower grille 2.0 liter; Eblem FRONT LAMPS RT HEADLAMP ASSY LT R&I HEADLAMP ASSEMBLY AIM, RT MARKER AC Air bag, MISCELLANEOUS OPERATIONS CoolantTIRE 215/55/16, new SRS module and zero point calibrate ABS module
Additional Notes:
FRONT BUMPER AND GRILLE O/H bumper assy RT Filler cover w/o fog lamps; Bumper cover; Impact bar; Grille; Molding Lower grille 2.0 liter; Eblem FRONT LAMPS RT HEADLAMP ASSY LT R&I HEADLAMP ASSEMBLY AIM, RT MARKER AC Air bag, MISCELLANEOUS OPERATIONS CoolantTIRE 215/55/16, new SRS module and zero point calibrate ABS module
Mfg Campaign: 11571864
Recall Date: Feb 14, 2024
Honda (american Honda Motor Co.)
Defect Description:
SUSPENSION
Potential Consequences:
The past few weeks I’ve been taking my vehicle for service to the Honda Dealership located in Daphne, Alabama and I’ve been complaining about suspension problems and my main concern is my tie rod end and the dealership refuses to repair, then yesterday when I brought it in for service they charged me for a diagnostics without my permission and I asked for the report and won’t hand it over and today [XXX] they did the diagnostic again and won’t hand over the report then lied and said it’s my Mass airflow sensor and there no check engine light on. For the past for weeks I’ve been wondering why the dealership has been mistreating me and it is because of the Honda manufacture, today I called the Honda manufacturer and ask if I’m listed as the vehicle owner in their systems because my vehicle is a 2016 and I haven’t had any open recall associated with my vin in the 4 years I’ve owned it. The Honda dealership gave me a document for a vin check and I’m not listed as the owner so perhaps the recalls aren’t being inserting into the proper file. I called the manufacturer and asked to speak to a supervisor and the representative refused to do so and I have a recorded conversation that I would like to forward to you once an investigation is opened. I also asked if my vehicle is apart of the national recall on the fuel pump and the manufacturer agent said no. Reference number: [XXX] I spoke with Elmer today [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The past few weeks I’ve been taking my vehicle for service to the Honda Dealership located in Daphne, Alabama and I’ve been complaining about suspension problems and my main concern is my tie rod end and the dealership refuses to repair, then yesterday when I brought it in for service they charged me for a diagnostics without my permission and I asked for the report and won’t hand it over and today [XXX] they did the diagnostic again and won’t hand over the report then lied and said it’s my Mass airflow sensor and there no check engine light on. For the past for weeks I’ve been wondering why the dealership has been mistreating me and it is because of the Honda manufacture, today I called the Honda manufacturer and ask if I’m listed as the vehicle owner in their systems because my vehicle is a 2016 and I haven’t had any open recall associated with my vin in the 4 years I’ve owned it. The Honda dealership gave me a document for a vin check and I’m not listed as the owner so perhaps the recalls aren’t being inserting into the proper file. I called the manufacturer and asked to speak to a supervisor and the representative refused to do so and I have a recorded conversation that I would like to forward to you once an investigation is opened. I also asked if my vehicle is apart of the national recall on the fuel pump and the manufacturer agent said no. Reference number: [XXX] I spoke with Elmer today [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The past few weeks I’ve been taking my vehicle for service to the Honda Dealership located in Daphne, Alabama and I’ve been complaining about suspension problems and my main concern is my tie rod end and the dealership refuses to repair, then yesterday when I brought it in for service they charged me for a diagnostics without my permission and I asked for the report and won’t hand it over and today [XXX] they did the diagnostic again and won’t hand over the report then lied and said it’s my Mass airflow sensor and there no check engine light on. For the past for weeks I’ve been wondering why the dealership has been mistreating me and it is because of the Honda manufacture, today I called the Honda manufacturer and ask if I’m listed as the vehicle owner in their systems because my vehicle is a 2016 and I haven’t had any open recall associated with my vin in the 4 years I’ve owned it. The Honda dealership gave me a document for a vin check and I’m not listed as the owner so perhaps the recalls aren’t being inserting into the proper file. I called the manufacturer and asked to speak to a supervisor and the representative refused to do so and I have a recorded conversation that I would like to forward to you once an investigation is opened. I also asked if my vehicle is apart of the national recall on the fuel pump and the manufacturer agent said no. Reference number: [XXX] I spoke with Elmer today [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11571758
Recall Date: Feb 13, 2024
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The past few weeks I’ve been taking my vehicle for service to the Honda Dealership located in Daphne, Alabama and I’ve been complaining about suspension problems and my main concern is my tie rod end and the dealership refuses to repair, then yesterday when I brought it in for service they charged me for a diagnostics without my permission and I asked for the report and won’t hand it over and today [XXX] they did the diagnostic again and won’t hand over the report then lied and said it’s my Mass airflow sensor and there no check engine light on. For the past for weeks I’ve been wondering why the dealership has been mistreating me and it is because of the Honda manufacture, today I called the Honda manufacturer and ask if I’m listed as the vehicle owner in their systems because my vehicle is a 2016 and I haven’t had any open recall associated with my vin in the 4 years I’ve owned it. The Honda dealership gave me a document for a vin check and I’m not listed as the owner so perhaps the recalls aren’t being inserting into the proper file. I called the manufacturer and asked to speak to a supervisor and the representative refused to do so and I have a recorded conversation that I would like to forward to you once an investigation is opened. I also asked if my vehicle is apart of the national recall on the fuel pump and the manufacturer agent said no. Reference number: [XXX] I spoke with Elmer today [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The past few weeks I’ve been taking my vehicle for service to the Honda Dealership located in Daphne, Alabama and I’ve been complaining about suspension problems and my main concern is my tie rod end and the dealership refuses to repair, then yesterday when I brought it in for service they charged me for a diagnostics without my permission and I asked for the report and won’t hand it over and today [XXX] they did the diagnostic again and won’t hand over the report then lied and said it’s my Mass airflow sensor and there no check engine light on. For the past for weeks I’ve been wondering why the dealership has been mistreating me and it is because of the Honda manufacture, today I called the Honda manufacturer and ask if I’m listed as the vehicle owner in their systems because my vehicle is a 2016 and I haven’t had any open recall associated with my vin in the 4 years I’ve owned it. The Honda dealership gave me a document for a vin check and I’m not listed as the owner so perhaps the recalls aren’t being inserting into the proper file. I called the manufacturer and asked to speak to a supervisor and the representative refused to do so and I have a recorded conversation that I would like to forward to you once an investigation is opened. I also asked if my vehicle is apart of the national recall on the fuel pump and the manufacturer agent said no. Reference number: [XXX] I spoke with Elmer today [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The past few weeks I’ve been taking my vehicle for service to the Honda Dealership located in Daphne, Alabama and I’ve been complaining about suspension problems and my main concern is my tie rod end and the dealership refuses to repair, then yesterday when I brought it in for service they charged me for a diagnostics without my permission and I asked for the report and won’t hand it over and today [XXX] they did the diagnostic again and won’t hand over the report then lied and said it’s my Mass airflow sensor and there no check engine light on. For the past for weeks I’ve been wondering why the dealership has been mistreating me and it is because of the Honda manufacture, today I called the Honda manufacturer and ask if I’m listed as the vehicle owner in their systems because my vehicle is a 2016 and I haven’t had any open recall associated with my vin in the 4 years I’ve owned it. The Honda dealership gave me a document for a vin check and I’m not listed as the owner so perhaps the recalls aren’t being inserting into the proper file. I called the manufacturer and asked to speak to a supervisor and the representative refused to do so and I have a recorded conversation that I would like to forward to you once an investigation is opened. I also asked if my vehicle is apart of the national recall on the fuel pump and the manufacturer agent said no. Reference number: [XXX] I spoke with Elmer today [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11571758
Recall Date: Feb 13, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The past few weeks I’ve been taking my vehicle for service to the Honda Dealership located in Daphne, Alabama and I’ve been complaining about suspension problems and my main concern is my tie rod end and the dealership refuses to repair, then yesterday when I brought it in for service they charged me for a diagnostics without my permission and I asked for the report and won’t hand it over and today [XXX] they did the diagnostic again and won’t hand over the report then lied and said it’s my Mass airflow sensor and there no check engine light on. For the past for weeks I’ve been wondering why the dealership has been mistreating me and it is because of the Honda manufacture, today I called the Honda manufacturer and ask if I’m listed as the vehicle owner in their systems because my vehicle is a 2016 and I haven’t had any open recall associated with my vin in the 4 years I’ve owned it. The Honda dealership gave me a document for a vin check and I’m not listed as the owner so perhaps the recalls aren’t being inserting into the proper file. I called the manufacturer and asked to speak to a supervisor and the representative refused to do so and I have a recorded conversation that I would like to forward to you once an investigation is opened. I also asked if my vehicle is apart of the national recall on the fuel pump and the manufacturer agent said no. Reference number: [XXX] I spoke with Elmer today [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The past few weeks I’ve been taking my vehicle for service to the Honda Dealership located in Daphne, Alabama and I’ve been complaining about suspension problems and my main concern is my tie rod end and the dealership refuses to repair, then yesterday when I brought it in for service they charged me for a diagnostics without my permission and I asked for the report and won’t hand it over and today [XXX] they did the diagnostic again and won’t hand over the report then lied and said it’s my Mass airflow sensor and there no check engine light on. For the past for weeks I’ve been wondering why the dealership has been mistreating me and it is because of the Honda manufacture, today I called the Honda manufacturer and ask if I’m listed as the vehicle owner in their systems because my vehicle is a 2016 and I haven’t had any open recall associated with my vin in the 4 years I’ve owned it. The Honda dealership gave me a document for a vin check and I’m not listed as the owner so perhaps the recalls aren’t being inserting into the proper file. I called the manufacturer and asked to speak to a supervisor and the representative refused to do so and I have a recorded conversation that I would like to forward to you once an investigation is opened. I also asked if my vehicle is apart of the national recall on the fuel pump and the manufacturer agent said no. Reference number: [XXX] I spoke with Elmer today [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The past few weeks I’ve been taking my vehicle for service to the Honda Dealership located in Daphne, Alabama and I’ve been complaining about suspension problems and my main concern is my tie rod end and the dealership refuses to repair, then yesterday when I brought it in for service they charged me for a diagnostics without my permission and I asked for the report and won’t hand it over and today [XXX] they did the diagnostic again and won’t hand over the report then lied and said it’s my Mass airflow sensor and there no check engine light on. For the past for weeks I’ve been wondering why the dealership has been mistreating me and it is because of the Honda manufacture, today I called the Honda manufacturer and ask if I’m listed as the vehicle owner in their systems because my vehicle is a 2016 and I haven’t had any open recall associated with my vin in the 4 years I’ve owned it. The Honda dealership gave me a document for a vin check and I’m not listed as the owner so perhaps the recalls aren’t being inserting into the proper file. I called the manufacturer and asked to speak to a supervisor and the representative refused to do so and I have a recorded conversation that I would like to forward to you once an investigation is opened. I also asked if my vehicle is apart of the national recall on the fuel pump and the manufacturer agent said no. Reference number: [XXX] I spoke with Elmer today [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11571758
Recall Date: Feb 13, 2024
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
Steering wheel stocks after about 20 miles of highway driving. Very hard to maintain lane. Major safety issue. Purchased for teen driver now I’m scared to death to let her drive. No warning lights. Lots of complaints on line. This is a major safety concern and should be investigated and a recall for repair. This is unfair to consumers
Corrective Action:
Steering wheel stocks after about 20 miles of highway driving. Very hard to maintain lane. Major safety issue. Purchased for teen driver now I’m scared to death to let her drive. No warning lights. Lots of complaints on line. This is a major safety concern and should be investigated and a recall for repair. This is unfair to consumers
Additional Notes:
Steering wheel stocks after about 20 miles of highway driving. Very hard to maintain lane. Major safety issue. Purchased for teen driver now I’m scared to death to let her drive. No warning lights. Lots of complaints on line. This is a major safety concern and should be investigated and a recall for repair. This is unfair to consumers
Mfg Campaign: 11571224
Recall Date: Feb 10, 2024
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
When driving at highway speeds, the power steering seems to stick when the wheel has not been turned for a few seconds (as in driving on a straight away). When minor corrections are needed, the steering wheel sticks, which results in a slight over correction. The conditions under which this happens is: warm air temperature, driving time over 15 minutes, and driving at highway speed.
Corrective Action:
When driving at highway speeds, the power steering seems to stick when the wheel has not been turned for a few seconds (as in driving on a straight away). When minor corrections are needed, the steering wheel sticks, which results in a slight over correction. The conditions under which this happens is: warm air temperature, driving time over 15 minutes, and driving at highway speed.
Additional Notes:
When driving at highway speeds, the power steering seems to stick when the wheel has not been turned for a few seconds (as in driving on a straight away). When minor corrections are needed, the steering wheel sticks, which results in a slight over correction. The conditions under which this happens is: warm air temperature, driving time over 15 minutes, and driving at highway speed.
Mfg Campaign: 11569734
Recall Date: Feb 4, 2024
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
When driving freeway speeds, steering is very loose and difficult to control. When driving more than 30 minutes or more, the steering locks up and have to give it a jerk to gain control of steering. Mileage on 2016 Honda Civic is 58272 as of inspection by Honda on 1/17/24. Honda verified issue is Steering Rack which thousands of 2016 Honda Civic owners are reporting same issue. Original issue began in 2019 and reported to Honda at that time. Please review complaint. Thank you.
Corrective Action:
When driving freeway speeds, steering is very loose and difficult to control. When driving more than 30 minutes or more, the steering locks up and have to give it a jerk to gain control of steering. Mileage on 2016 Honda Civic is 58272 as of inspection by Honda on 1/17/24. Honda verified issue is Steering Rack which thousands of 2016 Honda Civic owners are reporting same issue. Original issue began in 2019 and reported to Honda at that time. Please review complaint. Thank you.
Additional Notes:
When driving freeway speeds, steering is very loose and difficult to control. When driving more than 30 minutes or more, the steering locks up and have to give it a jerk to gain control of steering. Mileage on 2016 Honda Civic is 58272 as of inspection by Honda on 1/17/24. Honda verified issue is Steering Rack which thousands of 2016 Honda Civic owners are reporting same issue. Original issue began in 2019 and reported to Honda at that time. Please review complaint. Thank you.
Mfg Campaign: 11569805
Recall Date: Feb 4, 2024
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
UNKNOWN
Corrective Action:
UNKNOWN
Additional Notes:
UNKNOWN
Mfg Campaign: 11566002
Recall Date: Jan 17, 2024
Honda (american Honda Motor Co.)
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
UNKNOWN
Corrective Action:
UNKNOWN
Additional Notes:
UNKNOWN
Mfg Campaign: 11566002
Recall Date: Jan 17, 2024
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